Guatemala
Speedtest Connectivity Report
To show a full picture of network performance in each market, our reports are informed by millions of daily consumer-initiated tests taken on Speedtest, along with quality of experience (QoE) metrics that offer insight into the daily connected activities that matter most to end-users.
Claro led the mobile market across key performance metrics
Claro was the fastest mobile provider in Guatemala during 2H 2024, across all technologies combined, and also specifically for 5G. It recorded a median 5G download speed of 479.14 Mbps, and an upload speed of 49.25 Mbps.
Claro and Cable Color offered the best quality of experience
Claro offered the best 5G gaming and video streaming experiences in Guatemala during 2H 2024. Among the ISPs in Guatemala, Cable Color recorded the best gaming and video streaming experiences.
Cable Color the fastest fixed ISP in Guatemala
Cable Color was the fastest ISP in Guatemala during 2H 2024 with a median download speed of 68.54 Mbps, and a median upload speed of 66.41 Mbps.
Guatemala and Solola were the top performing regions in Guatemala
Among the regions of Guatemala, Guatemala recorded the fastest median mobile download speed of 62.58 Mbps, while Solola outpaced the other regions to record the fastest median fixed download speed, with 59.20 Mbps.
396.01
Fastest 5G Network
86.59
Best 5G Video Experience
85.25
Best 5G Gaming Experience
Fastest Mobile Network
Claro was the fastest mobile provider in Guatemala during this period, based on Speedtest Intelligence® data for all technologies combined, with a Speed Score of 108.29.
Ookla’s methodology for fastest network is determined by Speed Score™, which combines download and upload performance, and is based on modern chipsets, in order to remove the impact on network performance of older devices. Read our detailed methodology for more details.
Fastest 5G Network
Claro was the fastest 5G provider in Guatemala during this period, based on Speedtest Intelligence® data, with a Speed Score of 396.01. Claro led on median 5G download speed, recording 479.14 Mbps, ahead of next placed Tigo, which recorded 78.31 Mbps. Claro also led the market on median 5G upload speed, with 49.25 Mbps, and on 5G latency with 64 ms.
Ookla’s methodology for fastest network is determined by Speed Score™, which combines download and upload performance, and is based on modern chipsets, in order to remove the impact on network performance of older devices. Read our detailed methodology for more details.
Most Consistent Network
Claro recorded the best mobile network Consistency in Guatemala, with 92.6% of its samples meeting or exceeding the threshold of 5 Mbps download and 1 Mbps upload throughput. It also had the best 5G Consistency in the market, with 96.3% of samples meeting or exceeding the threshold of 25 Mbps download and 3 Mbps upload.
Ookla’s methodology for most Consistent network is determined by Consistency Score™, which reflects the percentage of samples that meet minimum thresholds for download and upload speeds, depending on the type of network. The higher a provider’s Consistency Score, the more likely a consumer will enjoy acceptable internet performance and quality. Read our detailed methodology for more details.
Best 5G Availability
Tigo recorded the highest 5G Availability in Guatemala during this period, based on Speedtest Intelligence® data, with 26.3% of its users accessing its 5G network a majority of the time.
Read our detailed methodology for more details on how we calculate 5G Availability.
Video Experience
Claro recorded the best mobile video experience in Guatemala, with a Video Streaming Score of 71.99. Claro also provided the best 5G video experience in the market, with a 5G Video Streaming Score of 86.59.
Video Streaming Score™ is based on Ookla’s Consumer QoE™ measurements of video start time, re-buffering ratio, and resolution. Read our detailed methodology for more details.
Gaming Experience
Claro recorded the best mobile gaming experience in Guatemala, with a Game Score of 79.75. Claro also provided the best 5G gaming experience in the market, with a 5G Game Score of 85.25.
Game Score™ is based on Ookla’s consumer initiated Speedtest results as well as Consumer QoE™ latency and jitter measurements taken to real-world game servers. Game Scores are composed of eight components, each measuring a different aspect of the consumer gaming experience. Each of these components is evaluated and scored on a scale of 0-100 for each provider. Read our detailed methodology for more details.
Consumer Sentiment
Speedtest users scored Claro as the top rated mobile provider in Guatemala, with a score of 3.60 out of 5, ahead of its competitors.
Ookla’s five-star ratings system, driven by our consumer initiated samples, gauges a consumer’s overall satisfaction with their provider. Read our detailed methodology for more details.
Mobile Awards
Data Collection Period: July – December 2024
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Speed Score -
5G Speed Score
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Top Rated -
Video Streaming Score -
5G Video Streaming Score
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Game Score -
5G Game Score
Regional Performance
Guatemala had the fastest median mobile download speed among Guatemala’s regions, recording 62.58 Mbps. Peten was second, followed by Escuintla in third. At the other end of the scale, Quiche had the slowest median mobile download speed at 26.45 Mbps, followed by Chimaltenango and Totonicapan.
67.59
Best Fixed Network
71.94
Best ISP Video Experience
81.89
Best ISP Gaming Experience
Best Fixed Network
Overall Connectivity Score combines key metrics to evaluate the overall user experience that ISPs provide. It includes Speed Score, as well as indicators for web browsing performance, and Video Streaming Score. Cable Color had the Best Fixed Network among ISPs in Guatemala during this period, based on Speedtest Intelligence® data, with an Overall Connectivity Score of 67.59.
Overall Connectivity Score™ provides a reliable measure of the overall fixed network connected experience based on a combination of Speed Score, as well as Scores for Web Browsing and Video Streaming. Read our detailed methodology for more details on how we calculate Overall Connectivity Score.
Fastest Fixed ISP
Cable Color was the fastest ISP in Guatemala during this period, based on Speedtest Intelligence® data, with a Speed Score of 75.50. Cable Color led on median download speed, recording 68.54 Mbps, ahead of next placed Claro, which recorded 58.96 Mbps, and Tigo with 52.34 Mbps. Cable Color also led the market on median upload speed, with 66.41 Mbps, and on latency, with 31 ms.
Ookla’s methodology for fastest network is determined by Speed Score™, which combines download and upload performance. Read our detailed methodology for more details.
Most Consistent ISP
There was no winner of best fixed network Consistency in Guatemala during this period, based on Speedtest Intelligence® data, with no statistical difference between the ISPs.
Ookla’s methodology for most Consistent network is determined by Consistency Score™, which reflects the percentage of samples that meet minimum thresholds for download and upload speeds, depending on the type of network. The higher a provider’s Consistency Score, the more likely a consumer will enjoy acceptable internet performance and quality. Read our detailed methodology for more details.
Video Experience
Cable Color provided the best ISP video experience in Guatemala, with a Video Score of 71.94.
Video Streaming Score™ is based on Ookla’s Consumer QoE™ measurements of video start time, re-buffering ratio, and resolution. Read our detailed methodology for more details.
Gaming Experience
Cable Color provided the best ISP gaming experience in Guatemala, with a Game Score of 81.89.
Game Score™ is based on Ookla’s consumer initiated Speedtest results as well as Consumer QoE™ latency and jitter measurements taken to real-world game servers. Game Scores are composed of eight components, each measuring a different aspect of the consumer gaming experience. Each of these components is evaluated and scored on a scale of 0-100 for each eligible provider. Read our detailed methodology for more details.
Consumer Sentiment
Speedtest users scored Cable Color as the top rated ISP in Guatemala, with a score of 3.60 out of 5, ahead of its competitors.
Ookla’s five-star ratings system, driven by our consumer initiated samples, gauges a consumer’s overall satisfaction with their provider. Read our detailed methodology for more details.
Fixed Awards
Data Collection Period: July – December 2024
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Speed Score
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Best Fixed Network -
Top Rated
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Video Streaming Score
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Game Score
Regional Performance
Solola had the fastest median fixed download speed among Guatemala’s regions, recording 59.2 Mbps. Guatemala was second, followed by Izabal in third. At the other end of the scale, Quiche had the slowest median fixed download speed at 21.84 Mbps, followed by San Marcos Department and Chimaltenango. Claro was the fastest provider across ten regions, followed by Cable Color in five.
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