| May 13, 2025

Exciting New Updates to Downdetector

Downdetector is starting 2025 strong with major enhancements aimed at expanding our global reach and improving usability for our Downdetector users and Downdetector Explorer customers. Here’s a look at some of the latest updates that make it easier than ever to monitor and track service disruptions worldwide.

Expanding Downdetector’s Global Coverage

As part of our commitment to providing real-time service insights across the globe, we’ve launched 14 new Downdetector domains in key markets. These new domains allow users to track and report issues with local services—including telecommunications, banking, and other essential industries.

With these additions, Downdetector now operates in 64 countries, empowering users all around the world to stay informed about outages that matter to them.

Here’s the full list of new Downdetector domains:

New Alerts Manager for Downdetector Explorer

To improve the monitoring experience for Downdetector Explorer customers, we’ve launched a revamped Alerts Manager. This feature allows users to seamlessly integrate Downdetector with observability tools like Datadog, Slack, and OpsGenie, delivering real-time outage alerts directly into existing workflows.

By connecting Downdetector data to the tools teams already use, organizations can automate alerting, streamline communication, and accelerate incident response.

Here’s a look at what a Downdetector alert looks like in Slack:

With the New Alerts Manager, Explorer users can:

  • Customize alert settings with precise service and region filters, ensuring you receive only the most relevant notifications
  • Improve team collaboration with real-time notifications sent to the right groups via Slack, OpsGenie, or email
  • Enhance incident response times by integrating directly with observability tools for faster, data-driven insights

Multi-Service Alerts

As part of the expansion to the alerts management system, we’ve also introduced Multi-Service Alerts! This powerful new capability enables teams to detect outages across multiple services.

Multi-Service Alerts allow users to trigger notifications when two or more monitored services enter a critical state at the same time. This is especially useful for:

  • Identifying shared infrastructure issues (e.g., when multiple ISPs or cloud providers go down)
  • Monitoring your competitive landscape (e.g., when your service and a competitor are both impacted)
  • Detecting ecosystem-wide disruptions faster and with more context

Interested in accessing data from our new domains or seeing the new alerts manager in action? Contact us today to learn more!

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.