| December 11, 2024

Starlink & Claro's Partnership in Colombia - Will Performance Stack Up?

Network performance stats in the tech press catch our attention here at Ookla – especially download and upload speeds or latency. Here’s a quick look into this press release about the Starlink satellite internet service being offered by Claro Colombia. The release states that Starlink will offer download speeds ranging from 40 to 220 Mbps, upload speeds ranging from from 8 to 25 Mbps, and latency in the range of 20 to 60 ms.

Speed and Latency Ranges Are In Reach

On the surface, Starlink’s performance claims appear possible for users to achieve, even though Q3 2024 Speedtest user data for Starlink in Colombia is not yet there.

The article doesn’t state how its ranges were determined, so, to make a comparison, we constructed our own ranges by examining the lowest and highest 10th percentiles, along with medians, of Starlink Speedtest users.

Low1Mid2High3
Download Speed (Mbps)
Starlink 40130220
Speedtest 854140
Upload Speed (Mbps)
Starlink 81725
Speedtest  41427
Latency (ms)
Starlink 604020
Speedtest 1164430

For download speeds, the Speedtest range (8 – 140 Mbps) fell short of the Starlink range (40 – 220 Mbps) and the median Speedtest (54 Mbps) was well short of the middle of the Starlink range (130 Mbps). Still, there was a healthy overlap, and there are other factors that can explain slower speeds in Speedtest user test than what Starlink is providing, such as older user equipment or Wi-Fi propagation path loss.

To get a picture of download speeds, we mapped our Starlink Speedtest users’ tests based on the 40 – 220 Mbps range with a color break at the 130 Mbps midpoint. The light red and light green squares coalesced, forming an area of tests within the range – a clear visual majority. And while many tests fell below the range (dark red squares), a few were also above range (dark green squares).

Turning to upload speeds, the Speedtest range (4 – 27 Mbps) and the Starlink range (8 – 25 Mbps) were much closer than download speeds. Likewise, Speedtest median (14 Mbps) and the Starlink midpoint (17 Mbps) are close, too.

Last, the latency Speedtest range (30 – 116 ms) and the Starlink range (20 – 60) were also closer than they may appear. Latency tests are susceptible to extreme values (very high latency) that result in a long-tail effect. More insightful for latency is the closeness of the Speedtest median (44 ms) and the Starlink mid-point (40 ms).

Quick Take Away

Starlink began service in Colombia in February 2023. It continues to add capacity to its constellation and introduce new terminals to support more use cases. 

The Speedtest perspective finds the speed and latency ranges in the press release to be credible, and we look forward to revisiting the data to see more Speedtest users enjoying the benefit of the Claro Colombia and Starlink alliance.

  1. Low for Starlink is the bottom of its stated range for speed and top for latency; for Speedtest it is the slowest 10th percentile for speed and highest 10th percentile for latency ↩︎
  2. Mid for Starlink is the simple average of its stated range; for Speedtest it is the median speed ↩︎
  3. High for Starlink is the top of its stated range for speed and bottom for latency; for Speedtest it is the fastest 10th percentile for speed and lowest 10th percentile for latency ↩︎

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 14, 2025

The Hidden Power of Speedtest: Ookla Enterprise Solutions in Action

Every day, millions of people rely on Speedtest® to get the most accurate, trusted view of their real-world internet performance. Whether streaming 4K content out and about, looking for a reliable connection to work remotely, or managing a smart home hub of devices, people need to know if their connection can keep up with their needs. 

But end users aren’t the only ones that benefit from accurate, real-world connectivity testing information. Businesses, universities, healthcare facilities, and even the leading Internet service providers (ISPs) all use Speedtest to optimize their own networks.

At Ookla®, we sit at the intersection between the service providers tasked with designing and optimizing networks and the consumers that make use of those networks every day. Our insights not only help people choose a mobile or Wi-Fi service provider, we help organizations of every type optimize the networks and services they provide.

Speedtest Powered™ bridges the gap between these two worlds. As part of the enterprise side of Speedtest that most users never see, it encompasses three solutions — Speedtest Custom, Speedtest SDK, and Speedtest Embedded. These tools allow organizations to leverage the trusted testing capabilities that have made Speedtest the global standard for internet performance measurement while maintaining their unique brand identity. Enterprises rely on these solutions to solve connectivity challenges and deliver reliable service across every network touchpoint.

Let’s take a look at how different enterprises are putting these tools to work!

Real-World Data Making a Real-World Impact 

From education to aviation, organizations are integrating Speedtest capabilities directly into their systems to solve critical connectivity challenges. Here’s how they’re putting Speedtest Powered tools to work:

Enhanced Customer Experience for Airline In-Flight Connectivity

Many airlines offer in-flight Wi-Fi as a way for passengers to work or just consume some entertainment during their journey. Some even offer upgraded experiences with faster speeds or longer durations at an additional cost. To ensure the highest level of customer experience, airlines use Speedtest Embedded to consistently monitor Wi-Fi performance across their entire fleet. This solution enables real-time performance tracking and SLA verification, ensuring passengers receive the connectivity they expect (and at many times, pay for) at 35,000 feet. Airline IT teams can quickly identify and address connectivity issues, while flight crews have immediate visibility into network performance.

Remote Testing Solutions for Schools and Enhanced Work-from-Home Efficiency

A school district in a major city integrated Speedtest SDK into their student devices to support remote learning initiatives. With this capability, IT teams can monitor student connectivity without requiring manual testing, ensuring educational continuity and compliance with federal remote learning programs. The solution also helps the school district quickly identify and address connectivity challenges, enhancing both student success and operational efficiency. Similarly, enterprises use Speedtest Embedded to monitor connectivity performance across their remote workforce, enabling both automatic and on-demand testing to their private servers to ensure reliable work-from-home experiences.

Healthcare Innovation

A major healthcare system integrated Speedtest solutions across their operations to ensure reliable connectivity for critical medical services and remote staff. By implementing Speedtest Custom in their facilities, medical teams can verify network performance for bandwidth-intensive tasks like medical image transfers. Healthcare providers also use Speedtest Embedded to monitor connectivity for remote employees, ensuring their IT infrastructure supports seamless operations whether staff are on-site or working from home. This approach helps maintain operational efficiency while supporting the high-performance network demands of modern healthcare delivery.

5G Network Optimization 

A major 5G provider integrated Speedtest SDK into their customer-facing mobile app to gain comprehensive insights into network performance. The solution enables periodic measurements across consumer devices while allowing both customers and support teams to run on-demand tests. This allows the provider to collect over 200 data points — including device information, Wi-Fi details, connection metrics, and location data — helping optimize their 5G network deployment and identify areas needing coverage improvements.

Customer Care Evolution

Relaying experiential information to a customer care rep can be challenging for invisible mediums like cellular and Wi-Fi services. Terms like “slow,” “stuttery,” “sometimes not great,” are instantly cleared up with a simple Speedtest. A leading ISP integrated Speedtest Custom into their support workflow, empowering customers to verify their connection speeds while providing valuable data to internal support teams. This has reduced the need for on-site technician visits and enhanced customer satisfaction through more efficient problem diagnosis and troubleshooting.

Telecom Compliance and Optimization 

A mobile operator in Europe integrated Speedtest SDK into their mobile and web platforms to meet new regulatory requirements for subscriber speed reporting. The solution enabled users to test and report their speeds while providing the operator with comprehensive network performance insights. This breadth and depth of data — including device types, connection quality, and location information — helps the operator optimize their network, diagnose customer issues efficiently, and provide stakeholders with actionable information while meeting regulatory requirements.

Conclusion 

Speedtest isn’t just the tool millions use to check their home internet speeds — it’s also powering network measurement and optimization behind the scenes across multiple industries. 

Through Speedtest Powered solutions — Speedtest Custom, SDK, and Embedded — organizations can integrate trusted performance testing directly into their platforms while maintaining brand consistency. The result? Better data, better insights, and better customer experiences. 

Ready to bring the power of Speedtest to your organization? Visit our product page for a deeper look into our solutions, or reach out to learn more

 

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.