| June 30, 2025

Starlink Elevates In-Flight Wi-Fi Performance

Airlines are using in-flight connectivity to differentiate their service and create brand value

Just as hotels have progressively integrated Wi-Fi connectivity as a standard amenity for their guests, in-flight Wi-Fi is transitioning from a novelty to a convenience to an expected service.

Reflecting this increasing expectation, the American Customer Satisfaction Index (ACSI) this year incorporated “Quality of in-flight Wi-Fi” into its benchmarks for the airline industry. In-flight Wi-Fi placed 21st out of the 21 benchmarks, ranking lower than baggage handling, seat comfort, and even airline food.

To assess this performance, we analyzed our Speedtest data collected during Q1 2025. We examined performance for individual airlines and for in-flight connectivity service providers.

KEY TAKEAWAYS:

  • In-flight Wi-Fi for the majority of users compares very poorly with their experience on terrestrial networks
  • Hawaiian Airlines and Qatar Airways stand out as the best performing airlines based on our data
  • Starlink’s low-earth orbit (LEO) satellite constellation drives performance for leading airline Wi-Fi
  • Expect airlines to ramp up their efforts — in-flight connectivity can be a key point of differentiation for travelers, helps support the premium brand value that many international airlines aspire to create, and is an opportunity to monetize a literally captive audience

Airline In-Flight Wi-Fi Performance – Download / Upload / Latency

In-flight Wi-Fi Speed and Latency Performance by Airline
Speedtest data, Q1 2025, airlines sorted by median

Hawaiian Airlines and Qatar Airways use Starlink’s low-Earth orbit (LEO) satellite constellation to deliver their inflight Wi-Fi, resulting in download speeds and upload speeds and latency that are better than the other airlines.

Many other airlines are also providing very usable speeds. Spirit Airlines, Air Canada, Delta Airlines, Breeze Airlines, American Airlines and Aeromexico all provide 10th percentile (where 90% of the results are faster) download speeds above 10 megabits per second (Mbps) and very respectable median download speeds. Furthermore, upload speeds on most of these airlines tend to support basic uplink connectivity needs like emailing. However, when the upload speed is observed alongside the many high-latency results, real-time uses like gaming or video calling are likely not possible (to the relief of all other passengers).

Lufthansa, at the other end of the download speed ranking, is limited by the Deutsche Telekom LTE ground-to-air network. While Lufthansa may offer other connectivity options, our data shows a significant number of its passengers are still connecting via this poorer-performing service.

Likewise, given the premium brand reputation of carriers like Japan Airlines, Turkish Airlines, and Cathay Pacific, they likely offer better-performing connectivity services on other aircraft. However, as with Lufthansa, our data reveals that a notable portion of their passengers are still encountering a substandard Wi-Fi experience.

Qatar Airways presents additional insight as, along with Starlink as one of its connectivity service providers, it also operates planes with geo-stationary orbit GEO connectivity. This is most evident in the multiserver latency results. While Qatar’s median latency is similar to Hawaiian Airlines, its 10th percentile (the laggiest experience) is much higher, keeping it in the company of other GEO-supported airlines.

Connectivity Service Providers

In our Speedtest samples of in-flight connectivity service providers we collect a mix of GEO, LEO, medium earth orbit (MEO), multi-orbit / hybrid network providers, and even ground-based LTE.  Furthermore, the category includes satellite service integrators. These integrators do not own or operate their own satellite constellations. Instead they partner with satellite operators for capacity while managing the business relationship with the airline, including installing and managing the in-flight connectivity system on the aircraft.

In-flight Connectivity Service Providers and Associated Airlines

Deutsche TelekomAir France, Cathay Pacific, Condor, Lufthansa
Hughes (SES)Spirit Airlines
Inmarsat (Viasat)Air New Zealand, Qatar Airways
IntelsatAir Canada, Alaska Airlines, American Airlines, United Airlines
MTN Satellite CommunicationsSouthwest Airlines
Nelco (PAC/Intelsat)Air India
Panasonic Avionics CorporationAer Lingus, Air France, American Airlines, ANA, Asiana Airlines, British Airways, Etihad Airways, EVA Air, Fiji Airways, Finnair, Iberia Airlines, ITA Airways, Japan Airlines, KLM, Korean Air, Malaysian Airlines, Scandinavian Airlines, Singapore Airlines, SWISS Airlines, TAP Air Portugal, Thai Airlines, United Airlines, Virgin Atlantic, VoeAzul, WestJet, Zipair Tokyo
SITA SwitzerlandQatar Airways
SpaceX StarlinkHawaiian Airlines, Qatar Airways
Türk TelekomTurkish Airlines
ViasatAeromexico, American Airlines, Breeze Airlines, Delta Airlines, EL AL Airlines, Icelandair, JetBlue, Southwest Airlines, United Airlines, Virgin Atlantic
* Based on Speedtest data samples, Q1 2025; not based on active or announced partnerships
  • Deutsche Telekom is in the European Aviation Network, a hybrid network that combines a GEO satellite from Viasat/Inmarsat with a ground-based LTE network across Europe. 
  • Hughes, an EchoStar company, provides GEO satellite internet for consumers and enterprises. In late 2022 it began offering “Hughes Fusion,” a multi-orbit in-flight connectivity solution that can simultaneously communicate with both GEO and LEO satellites. Hughes frequently collaborates with European satellite operator SES, a GEO and MEO provider.
  • Intelsat provides in-flight connectivity through its fleet of GEO satellites and offers a multi-orbit solution that combines its GEO network with access to a LEO constellation. Intelsat is in the process of being acquired by SES.
  • MTN Satellite Communications, primarily known for its services in the maritime and remote land-based sectors, also provides in-flight connectivity. The company leverages capacity from various satellite operators across different orbits, both GEO and LEO.
  • Nelco, a Tata Group enterprise, has partnered with Intelsat to offer its GEO-based connectivity services to airlines operating in Indian airspace. 
  • Panasonic Avionics Corporation (PAC) – a provider of in-flight entertainment and connectivity systems, does not operate its own satellite constellation. Instead, it partners with various satellite operators, including those with GEO and LEO networks (eg, Eutelsat OneWeb), to offer multi-orbit connectivity service to airline customers.
  • SITA Switzerland, a multinational information technology company, partners with satellite network operators, to deliver passenger broadband.
  • SpaceX Starlink is rapidly expanding its LEO satellite network, offering high-speed, low-latency internet service to airlines, and is being adopted by several carriers.
  • Türk Telekom has been providing in-flight connectivity through partnerships including Panasonic Avionics.
  • Viasat operates a constellation of high-capacity GEO satellites. Its services are used by numerous airlines globally. Viasat acquired Inmarsat, another GEO satellite network, in May 2023.

Connectivity Service Provider In-Flight Wi-Fi Performance – Download / Upload / Latency

In-flight Wi-Fi Speed and Latency Performance by Connectivity Service Provider
Speedtest data, Q1 2025, provider sorted by median

The advantages of its dense LEO constellation compared to the GEOs make SpaceX’s Starlink the clear standout in speeds and latency. Its medians are 152.37 Mbps download speed, 24.16 Mbps upload speed, and 44 milliseconds (ms) multi-server latency.

Hughes and Intelsat, with their multi-orbit offering, deliver solid median download speeds – 84.55 Mbps and 61.61 Mbps, respectively. Viasat performs well on download speed, too, at 50.38 Mbps, given it is a GEO provider. 

On the other end of the scale, the LTE ground network of Deutsche Telekom delivers a minimally usable median download speed of 4.14 Mbps. Passengers on these flights may have access to GEO services (which, for example, we see in our data with Air France, though not in sufficient sample size to include in this article), but, as stated above, given we record Speedtest samples on Deutsche Telekom means that passengers are connecting with very slow internet speeds.

Looking more closely at slower download speeds, the 10th percentile reveals a similar pattern to the median, with Starlink still performing well at 65.31 Mbps, and Hughes and Viasat still managing usable download speeds of 28.29 Mbps and 12.78 Mbps, respectively. The rest of the provider speeds tail off and down into the single-digit Mbps, and raises a question: is it the satellite constellation capacity or the onboard Wi-Fi technology (or both) that is the limiting factor? The question of onboard Wi-Fi technology is taken up in the conclusion to this research article.

Examining the uplink, besides Starlink at 24.16 Mbps, only Intelsat provides adequate median upload speeds at 9.96 Mbps. Next, Panasonic Avionics, Turk Telekom (also PAC) and Nelco (also PAC) neatly cluster – 3.65, 3.40 and 2.60 Mbps, respectively – followed by Deutsche Telekom at 2.53 Mbps.

Latency is the starkest separation between LEO and GEO, which is obvious given the orbital altitude differences in distance between them is roughly 60 times or more. Bearing this in mind, Starlink’s median multiserver latency of 44 ms would otherwise seem an outlier compared with all other providers, ranging from 667 ms to 839 ms.

Nowhere to go but up

In-flight connectivity isn’t seamless. Depending on airline routes or models of airplanes, different connectivity service providers may be used (or occasionally restricted by governments when crossing over certain territories). Moreover, old equipment on and in the airplanes takes time and expense to upgrade.

However, the upgrades are happening as many airlines see value and opportunity to provide extended services, along with better Wi-FI. For example, United Airlines is not just moving its entire fleet to Starlink for better performance, but also to deepen its customer loyalty relationships. “Access will be free for all MileagePlus customers and includes game-changing inflight entertainment experiences like streaming services, shopping, gaming and more.” SAS is also working with Starlink to enhance its “gate-to-gate” connectivity and offer free high-speed Wi-Fi by the end of this year.

Not all airlines are selecting Starlink. Also announced this year, American Airlines has aligned itself with Viasat and Intelsat, while Delta has gotten on board with Viasat and Hughes, deplaning Intelsat.

Another example of improvement, this time inside the airplane, is Panasonic Avionics offering Wi-Fi 6E. Wi-Fi 6E adds the 6 GHz frequency band to prior Wi-Fi generations (that offered 2.4 GHz and 5 GHz), which has more channels and less interference than older Wi-Fi devices. 

Finally, competition is heating up. The likes of Project Kuiper and, perhaps, AST SpaceMobile will add new LEO options, where we see the leading LEO Starlink performing very well in our Speedtest data. Intention to provide “direct-to-device” connectivity to wireless customers from the mobile network operators, helps support the scale of the capital-intensive business case for launching rockets and orbiting satellites.

Watch this space

We will be revisiting this topic soon with updated information and insights. If you are an airline or an in-flight connectivity service provider, we’d like to hear from you to ensure we’re capturing and reflecting your passengers’ Wi-Fi connection experience.

Ookla assists ISPs, venue owners, and companies in designing Wi-Fi networks, monitoring their performance, and optimizing them. Please contact us to learn more about Speedtest Intelligence and Ekahau.


Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 10, 2025

Starlink’s U.S. Performance is on the Rise, Making it a Viable Broadband Option in Some States

The LEO satellite provider is giving free gear to new customers in areas where it has excess capacity. Will it be able to handle an influx of new customers and still maintain its broadband speeds? 

Key Takeaways

  • Users on Starlink’s network experienced median download speeds nearly double from 53.95 Mbps in Q3 2022 to 104.71 Mbps in Q1 2025. Median upload speeds also increased dramatically during the same period from 7.50 Mbps in Q3 2022 and to 14.84 Mbps in Q1 2025.
  • Only 17.4% of U.S. Starlink Speedtest users nationwide were able to get broadband speeds consistent with the FCC’s minimum requirement for broadband of 100 Mbps download speeds and 20 Mbps upload speeds. However, this small percentage of Starlink users is primarily due to its low upload speeds.
  • Speedtest® data for the states where Starlink is offering its free equipment to new users indicates that existing Starlink users are experiencing a range of median download speeds — from as high as 136.93 Mbps in Maine to as low as 72.65 Mbps in Alaska.
  • With Starlink’s substantial increase to its median upload and download speeds and ability to deliver broadband speeds of 100/20 Mbps to nearly 20% of Speedtest users across the country, the satellite provider is becoming an increasingly attractive broadband option for many.  

SpaceX’s low-Earth orbit (LEO) satellite provider Starlink is making inroads in the U.S. broadband market and trying to attract more subscribers by offering free equipment to new customers in states where it says it has excess capacity (more on this below).

Ookla® Speedtest data on Starlink indicates that the satellite company’s network performance has been on the uptick over the past couple of years and as of Q1 2025 17.42% of U.S. Starlink Speedtest users were able to get speeds consistent with the FCC’s minimum requirement for fixed broadband of 100 Mbps download speeds and 20 Mbps upload speeds. 

Starlink is positioned to benefit from recent changes to the Broadband Equity, Access and Deployment (BEAD) program. The National Telecommunications and Information Administration (NTIA) announced June 6 that it had reviewed the BEAD program and, as expected, it adopted a technology-neutral stance instead of prioritizing fiber deployments, making way for LEO satellite systems like Starlink to get BEAD funding. 

In addition, some states such as Maine have launched state-funded programs that subsidize Starlink for some rural addresses and more are likely to follow. The Texas Broadband Development Office, for example, announced in January 2025 that it is developing a grant program to support LEO satellite broadband service in rural areas. 

Starlink Upload, Download Speeds Are On the Rise

Starlink’s network performance over the past three years shows a dramatic increase in median download and upload speeds as well as a decline in latency. 

Starlink’s performance across the U.S. from Q1 2022 until Q1 2025 indicates that after experiencing a decline in download speeds between Q1 2022 and Q3 2022, U.S. Speedtest users on Starlink’s network saw a median download speeds nearly double from 53.95 Mbps in Q3 2022 to 104.71 Mbps in Q1 2025. 

The decline in median download speeds between Q1 2022 and Q3 2022 was likely due to growing pains as the satellite service added more subscribers and network usage increased. 

A similar trend was observed in median upload speeds as Speedtest users saw their median upload speeds decline between Q1 2022 from 9.81 Mbps to 7.50 Mbps in Q3 2022 and then tick upward to Q1 2025 when median upload speeds reached 14.84 Mbps.

Starlink's Median Upload, Download and Latency Speeds
Q1 2022 through Q1 2025
Starlink's Median Upload, Download and Latency Speeds Over Time

Starlink’s Latency Ticks Downward

Perhaps more importantly than download and upload speeds is latency, which is the time it takes to transmit data from one point in the network to another. Transmitting data between earth and space is particularly challenging because of the distance involved. However, because Starlink’s satellites orbit the planet in low-orbit (about 340 miles above the earth) its latency is much lower than geostationary satellite systems that orbit about 22,000 miles above the earth. For example, signals from satellite system such as HughesNet have a much greater distance to travel, which is why Speedtest users on HughesNet experience a much higher median latency than Starlink Speedtest users. 

A comparison of Starlink's Median Latency with HughesNet's Median Latency
Q1 2022 through Q1 2025
Starlink's low-Earth orbit median latency compared with geostationary satellite system's median latency

Starlink users in the U.S. experienced a median multi-server latency of 76 milliseconds (ms) in Q2 2022, but latency measurements ticked downward over time and in Q1 2025 Speedtest users clocked an average median latency of 45 ms.

Starlink said in March 2024 that it was improving its latency in the U.S. by adding six additional internet connection locations (also referred to as PoPs) and optimizing its gateway locations and its planning algorithms to ensure that traffic lands as close to its destination point as possible. 

In addition, the satellite company has also steadily added more satellites to its constellation. In February 2022 Starlink had 1,560 satellites in orbit and as of February 2025 it had 6,751 satellites in orbit. At publication of this report, Starlink had launched an additional 24 satellites into low Earth orbit. 


Starlink’s New Free Equipment Offer Targets Several States

Starlink recently announced plans to offer free equipment (valued at around $350) to new customers in areas where it has excess capacity. In the U.S., those areas are depicted on the map below and include all or portions of about 33 states. 

Map of Starlink's Free Equipment Offer Includes These States

Customers who receive the free gear must commit to a one-year plan, and they have a choice of one of two residential plans: An $80/mo plan that will give them speeds between 50-100 Mbps and a $120/mo plan that provides speeds of 250 Mbps. 

Ookla Speedtest data for the states where Starlink is offering the free equipment indicates that existing Starlink users are experiencing a range of median download speeds — from as high as 136.93 Mbps in Maine to as low as 72.65 Mbps in Alaska. Perhaps more telling is the download speeds for Speedtest users in the 25th percentile, which provides the download speed performance for the bottom quarter of Speedtest users in these states. 

With the exception of Alaska, the overall performance of the rest of the states, particularly the 25th percentile users in Nebraska, Colorado, Maine, Massachusetts, Nevada and Wyoming is probably a better indication of why Starlink is offering free gear to these states. With the 25th percentile of Starlink users in these states experiencing download speeds of more than 80 Mbps there is likely plenty of excess capacity. 

Although Starlink said its goal is to deliver service with just 20 milliseconds (ms) median latency, the lowest median latency rates recorded by Speedtest users in all or portions of the selected states was 38 ms in the District of Columbia and 39 ms in Arizona, Colorado and New Jersey. Alaska and Hawaii have the highest latency rates of 105 ms and 115 ms respectively. The higher latency rates in these two states is likely due to these two states being more geographically distant from Starlink’s constellation of satellites and not having the same density of satellites as the continental U.S.

Speedtest Performance for Starlink Users in States that Get Free Gear 


The portions or entirety of 33 states or territories where Starlink has decided to offer free gear to potential customers include both high density areas such as Washington D.C. and New Jersey as well as low density states like Alaska and Wyoming. With the exception of Alaska and West Texas, all of the states have a median download speed of more than 100 Mbps.

When looking at the 25th percentile of users (which are the bottom quarter of Starlink users in download speed performance) only one state – Alaska– has a download speed in the 30 Mbps range and three states have 25th percentile users getting in the 50 Mbps range for download speeds. 

In addition, when it comes to latency, 20 states have a median latency between 40-49 ms and two states on this list—Arizona and New Jersey— and Washington, D.C. —have median latency under 40 ms.

Starlink Speedtest Performance In the 50 U.S. States
How each state performs in latency, median download, and 25th percentile download
Starlink's performance in latency, median download, and 25th percentile download in all 50 states in the U.S.

Speedtest Performance in States Not Included in Starlink’s Free Equipment Offer

Many of the states where residents are not eligible to get Starlink’s free equipment offer are in the middle and southeastern areas of the U.S. and only eleven of those states have median download speeds over 100 Mbps compared to 28 states and Washington, D.C. that are in the eligible equipment list. 

Median latency rates in these ineligible states are very similar to the eligible states with 14 states having a median latency rate between 40- 49 ms. However, when examining the 25th percentile of users (which are the bottom quarter of Starlink users in download speed performance) one state — Florida — has 25th percentile download speeds of just 27.12 Mbps, Washington has 25th percentile download speeds of 46.92 Mbps and Louisiana has 25th percentile download speeds of just 48.25 Mbps. 

Northeast and Rural Mid-West States Win in Minimum Broadband Speeds 


Only 17.4% of Starlink Speedtest users are able to get broadband speeds consistent with the FCC’s minimum requirement for broadband of 100 Mbps download speeds and 20 Mbps upload speeds. Much of this is due to Starlink’s low upload speeds, which are on the uptick but with a combined overall median upload speed of 14.84 Mbps in Q1 2025 there is still room for improvement. 

However, when we look at all satellite providers that deliver service in the U.S., these providers combined are only able to provide 15.75% of Speedtest users with speeds that meet the FCC’s minimum requirement of 100/20 Mbps, which means Starlink outperforms the other providers in this category. 

On a state level analysis, when comparing the median download and upload speeds collected in Q1 2025 across all 50 states and Washington, D.C., South Dakota is the No. 1 state with 42.3% of Starlink users getting the FCC’s minimum standard for fixed broadband speeds (100 Mbps downstream/20 Mbps upstream). All of the top-performing Starlink states are in the Northeastern and Midwestern U.S. 

On the opposite end of the spectrum, the states with the lowest percentage of users receiving 100/20 Mbps broadband speeds are primarily in the Southeastern U.S. The only state outside of that area is Alaska with the smallest number of Speedtest users —just 5.3%—receiving 100/20 Mbps.

States With the Highest % of Starlink Users that Receive 100/20 Mbps Broadband Speeds 

State% of Starlink users that receive 100/20 Mbps
South Dakota42.3
Rhode Island 39.0
Wyoming38.5
Maine 36.5
Massachusetts 35.1
Data as of Q1 2025

States with the Lowest % of Starlink Users that Receive 100/20 Mbps Broadband Speeds

State % of Starlink users that receive 100/20 Mbps
Alaska5.3
Mississippi8.4
Louisiana9.0
Arkansas9.6
Florida9.8
Data as of Q1 2025

Starlink Delivers a Viable Broadband Option for Many

In our recent U.S. state broadband report which focused on Speedtest data from the 2H of 2024, we found that the number of states with 60% or more of Speedtest users getting speeds of 100/20 Mbps had increased substantially from the 1H of 2024. 

However, it was disheartening to discover that during that same time period the digital divide within many states had actually increased (some of this is attributed to the demise of the Affordable Connectivity Program) rather than decreased leading us to conclude that many of the recent broadband investments were resulting in better urban coverage rather than closing the gap in rural areas. 

With Starlink’s substantial increase to its median upload and download speeds and ability to deliver broadband speeds of 100/20 Mbps to nearly 20% of Speedtest users across the country, the satellite provider is becoming an increasingly attractive broadband option for many. 

With Starlink’s latest promotional offer of free equipment to consumers in areas where it has excess capacity, we expect to see the company’s subscriber count grow throughout 2025. It will be interesting to see how the LEO provider balances subscriber growth with capacity. 

We will continue to monitor Starlink’s speed performance in the U.S. throughout the year. For more information about Speedtest Intelligence® data and insights, please get in touch.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 11, 2024

Starlink & Claro's Partnership in Colombia - Will Performance Stack Up?

Network performance stats in the tech press catch our attention here at Ookla – especially download and upload speeds or latency. Here’s a quick look into this press release about the Starlink satellite internet service being offered by Claro Colombia. The release states that Starlink will offer download speeds ranging from 40 to 220 Mbps, upload speeds ranging from from 8 to 25 Mbps, and latency in the range of 20 to 60 ms.

Speed and Latency Ranges Are In Reach

On the surface, Starlink’s performance claims appear possible for users to achieve, even though Q3 2024 Speedtest user data for Starlink in Colombia is not yet there.

The article doesn’t state how its ranges were determined, so, to make a comparison, we constructed our own ranges by examining the lowest and highest 10th percentiles, along with medians, of Starlink Speedtest users.

Low1Mid2High3
Download Speed (Mbps)
Starlink 40130220
Speedtest 854140
Upload Speed (Mbps)
Starlink 81725
Speedtest  41427
Latency (ms)
Starlink 604020
Speedtest 1164430

For download speeds, the Speedtest range (8 – 140 Mbps) fell short of the Starlink range (40 – 220 Mbps) and the median Speedtest (54 Mbps) was well short of the middle of the Starlink range (130 Mbps). Still, there was a healthy overlap, and there are other factors that can explain slower speeds in Speedtest user test than what Starlink is providing, such as older user equipment or Wi-Fi propagation path loss.

To get a picture of download speeds, we mapped our Starlink Speedtest users’ tests based on the 40 – 220 Mbps range with a color break at the 130 Mbps midpoint. The light red and light green squares coalesced, forming an area of tests within the range – a clear visual majority. And while many tests fell below the range (dark red squares), a few were also above range (dark green squares).

Turning to upload speeds, the Speedtest range (4 – 27 Mbps) and the Starlink range (8 – 25 Mbps) were much closer than download speeds. Likewise, Speedtest median (14 Mbps) and the Starlink midpoint (17 Mbps) are close, too.

Last, the latency Speedtest range (30 – 116 ms) and the Starlink range (20 – 60) were also closer than they may appear. Latency tests are susceptible to extreme values (very high latency) that result in a long-tail effect. More insightful for latency is the closeness of the Speedtest median (44 ms) and the Starlink mid-point (40 ms).

Quick Take Away

Starlink began service in Colombia in February 2023. It continues to add capacity to its constellation and introduce new terminals to support more use cases. 

The Speedtest perspective finds the speed and latency ranges in the press release to be credible, and we look forward to revisiting the data to see more Speedtest users enjoying the benefit of the Claro Colombia and Starlink alliance.

  1. Low for Starlink is the bottom of its stated range for speed and top for latency; for Speedtest it is the slowest 10th percentile for speed and highest 10th percentile for latency ↩︎
  2. Mid for Starlink is the simple average of its stated range; for Speedtest it is the median speed ↩︎
  3. High for Starlink is the top of its stated range for speed and bottom for latency; for Speedtest it is the fastest 10th percentile for speed and lowest 10th percentile for latency ↩︎

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 18, 2024

Above Maine, Starlink Twinkles

The Maine Connectivity Authority (MCA) recently made it possible for homes and businesses in remote locations of the state to become eligible to receive low-Earth orbit satellite internet service from Starlink. According to Ookla data, Starlink Speedtest users in Maine are able to get median download speeds of 116.77 Mbps, which surpasses the FCC’s threshold for broadband.

Maine is a Top 10 state in Ookla’s U.S. Broadband report, ranking 9th with a 30% year-on-year increase in Speedtest users who achieved broadband speeds (1H 2023 vs 1H 2024). Yet only 37.6% of Rural Speedtest users experienced speeds at or above the FCC thresholds of 100 Mbps download and 20 Mbps upload speeds for broadband, lagging its Urban counterparts by 13.3 percentage points.

Taking a look to see how the MCA Starlink program might help, here are current Starlink Speedtest user results in Maine:

1 Oct – 15 Dec 202410th percentile (Slower)Median90th percentile (Faster)
DL (Mbps)22.81116.77250.96
UL (Mbps)6.7918.1727.17
Latency* (ms)724737

* Multi-server latency

With a median of 116.77 Mbps download speed, a majority of Starlink Speedtest users are already exceeding the FCC’s 100 Mbps download speed target minimum. The median upload speed of 18.17 Mbps is close to the FCC’s 20 Mbps upload speed target minimum. 

Taking a look at the slower results (that is, the 10th percentile, where 90% of Speedtest user tests results are faster), this cohort saw download speeds of 22.81 Mbps and upload speeds of 6.79 Mbps. Coincidentally, there exists a lower threshold of 25 Mbps download speed and 3 Mbps upload speed that divides the Unserved (below 25/3 Mbps) from the Underserved (above 25/3 Mbps; over 100/20 Mbps is considered Served by broadband internet). 

These results are based upon the existing end-user equipment and the current satellite constellation. Newer customer premise equipment and recent (and future) satellite launches could improve these results. 

Satellites are an important solution for addressing the digital divide in rural areas, as the MCA program with Starlink represents. The Starlink Speedtest results demonstrate this, and we look forward to revisiting this data as this program takes flight.


Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 5, 2025

Starlink Shines in Europe as Constellation Investments Boost Performance

Recent satellite launches have improved Starlink’s performance in Europe, bolstering its credentials as a competitive broadband solution.

While Europe may not represent the largest market for satellite solutions compared to other large landmass regions with lower fiber density and a greater share of the population living in rural areas, low Earth orbit (LEO) constellations have emerged as an important part of the connectivity toolkit in the region. 

SpaceX’s Starlink has secured a leading position in the LEO market, both in Europe and globally. With a network of more than 7,000 satellites worldwide, it remains the most capable in terms of coverage and capacity, providing broadband access throughout most of Europe.

As Starlink adoption on the continent has surged, even in unexpected places like London—where network capacity has been exhausted and the service is sold out—SpaceX has moved swiftly to bolster its constellation. The company ramped up investments to increase the density of its ground stations and launched a blitz of new satellites in the latter half of last year.

This article explores how SpaceX’s investments are contributing to Starlink’s performance in Europe as the service scales up amid intensifying competition from the rapid expansion of fiber-to-the-home (FTTH) infrastructure across the continent. 

Key Takeaways:

  • Significant improvements in latency translate into better quality of experience (QoE) for Starlink users across Europe. The latency disparity between Starlink and the aggregate terrestrial fixed broadband market has narrowed substantially across Europe over the past two years. In Q4 2024, Starlink users in Western Europe experienced the lowest median latencies on the continent, with the United Kingdom (41 ms), Belgium (46 ms) and Luxembourg (46 ms) leading the way. Improvements in latency have boosted Starlink’s QoE performance for video streaming, web browsing and gaming, as evidenced by outcomes such as shorter video start times and reduced game latency.
  • Starlink’s download speeds are recovering in most countries as SpaceX continues to scale capacity with recent satellite launches. In Q4 2024, most European countries experienced an improvement in Starlink download speeds, likely driven by the continued expansion of the satellite constellation. The sharp increase in operational satellites at the end of October last year appears to have contributed to higher speeds across multiple countries, with some regions seeing particularly notable gains. Southern European countries such as Croatia (~70%) and Greece (~65%) recorded substantial quarter-on-quarter download speed increases between the third and fourth quarters of last year, now ranking among the fastest Starlink connections in Europe.
  • Starlink adoption is more highly concentrated in countries with lower levels of fiber penetration and a larger proportion of the population living in rural areas. Central and Southern European countries such as Germany, Greece, Italy and Croatia have below-average FTTH coverage compared to the EU average and exhibit higher levels of Starlink adoption, likely due to the LEO solution being relatively more competitive (either on performance or price) in these regions. At the same time, while Starlink continues to provide higher speeds than the aggregate terrestrial fixed broadband market in some countries—including Greece, the Czech Republic, Italy, and Croatia—the number of such markets is steadily decreasing. Significant fiber investments across Europe have improved fixed broadband speeds over the past two years, increasingly challenging Starlink’s competitiveness.

A Surge in Satellite Launches Expanded the Starlink Constellation in Late 2024
Source: SatelliteMap.space


Starlink latency improvements continue at pace across Europe

The physics of transmitting data across vast distances between Earth and space has long challenged satellite operators in their efforts to compete with terrestrial fixed broadband services in Europe on latency. Starlink’s LEO system has been a game-changer, significantly improving latency performance compared to traditional satellite systems that rely on mid-Earth or geostationary orbits.

Over the last two years, SpaceX has been focused on building on this advantage and narrowing the disparity between the performance of its service and what is available from terrestrial fixed operators. To achieve this, it has sought to reduce the distance and number of hops data travels across its network. This has involved massively expanding its satellite constellation over Europe—boosting inter-satellite links for more direct routing—and increasing ground station density to optimize connections to the terrestrial internet.

While the latencies observed in the aggregate fixed broadband market remain materially lower than those of Starlink across Europe, there has been remarkable progress in improving its competitiveness. Speedtest Intelligence® data reveals a consistent trend of double-digit declines in median latency across over a dozen European countries between Q4 2023 and Q4 2024. 

During the period between Q4 2023 and Q4 2024, countries in Central and Southern Europe recorded significant improvements in Starlink’s median latency performance. Greece saw its median latency decline by 54%, while Switzerland and Austria saw declines of 28% and 27% respectively. These improvements are contributing to Western Europe’s strong overall performance in latency on Starlink connections, with several countries now approaching the 40 ms mark for the first time. The United Kingdom led the continent with a median latency of 41ms in Q4 2024, followed by Belgium (46 ms), Luxembourg (46 ms) and Ireland (47 ms).

This rapid pace of improvement in latency comes from a high baseline but is at least twice as fast as the underlying rate of improvement in the aggregate fixed broadband market across most European countries. A notable exception is Spain, where Starlink’s median latency of 54 ms showed only a 4% reduction over the year, matching the modest improvement seen in the rest of the country’s fixed broadband market. This limited improvement may reflect orbit-related factors, as neighboring Portugal also experienced a relatively small 8% reduction in Starlink latency compared to the larger improvements observed in most other European countries.

Starlink's Varied Performance Reflects Europe's Regional Diversity
Speedtest Intelligence® | Q4 2024

Across Starlink’s European footprint, latency outcomes continue to vary significantly by country. In Southern Europe, Cyprus (144 ms) and Malta (106 ms) recorded some of the continent’s highest latency in Q4 2024, while Nordic countries like Finland (89 ms) and Norway (79 ms)—despite often leading in Ookla’s terrestrial benchmarks—also lagged behind.

These regional disparities in latency performance highlight the immense technical challenge of delivering uniform service across Europe. Higher-latitude Nordic countries often rely on Starlink’s polar-orbit satellites for coverage in the far north, which can impact performance. Meanwhile, Cyprus and Malta’s higher latency may stem from a limited ground station presence, increasing reliance on inter-satellite links for connectivity.


Shifts in download speeds indicate Starlink is balancing capacity and demand in Europe

Unlike latency, which has seen significant and sustained improvements across most European countries over the past two years in Speedtest Intelligence data, Starlink’s download speed performance has faced growing pressure as the service scaled and network usage increased.

Between Q4 2022 and Q4 2023, Central European countries saw some of the steepest declines in median download speeds. In Germany, speeds fell by 31%—from 94.37 Mbps to 65.44 Mbps—while Switzerland recorded a 24% drop, going from 136.03 Mbps to 103.88 Mbps. Combined with the backdrop of improving median download speeds in terrestrial fixed broadband—driven by accelerating FTTH deployment and adoption—Starlink’s competitiveness on speed eroded over this period in many parts of Europe. 

For the first time in Q4 2024, there were signs that the successive speed declines observed in previous quarters may have stabilized, with early indications of a potential recovery. However, given quarter-to-quarter variability, it remains to be seen whether this trend will hold in the coming year.

Nonetheless, the timing of these improvements dovetails with the reported jump in the number of Starlink satellites in service from late October last year, likely reflecting the additional capacity afforded by an expanded constellation above Europe.

Starlink Download Speeds Improved in Most European Countries in Q4 2024 Following Constellation Expansion
Speedtest Intelligence® | Q4 2022 — Q4 2024


While most European countries recorded a material quarter-on-quarter boost in Starlink’s median download speeds in Q4 2024, the most pronounced gains were concentrated in Southern Europe. The significant improvements in countries like Croatia (~70%) and Greece (~65%) have propelled them to be among the top in Europe in terms of median download speed on Starlink, joining other neighbors in nearby countries like Hungary and Romania.

Even the previously mentioned examples, Germany and Switzerland, for the first time in almost two years, saw a quarter-on-quarter speed increase in Q4 2024, rising by 18% and 11% respectively. The overall movements have left countries in Central and Southern Europe trailing in Starlink’s median download speed, with Cyprus (36.52 Mbps) and Malta (53.85 Mbps) ranking similarly as poorly as in latency, but others—most notably the Nordics—performing relatively better on median download speed than latency.

Despite the decrease in the number of countries where Starlink delivers higher median download speeds than the aggregate terrestrial fixed broadband market over time, principally a result of rising FTTH adoption driving improved fixed performance, several countries still stand out.

Starlink is Competitive with Fixed Operators in Southern Europe on Download Speed
Speedtest Intelligence® | Q4 2024

For example, in Q4 2024, median download speeds on Starlink were faster in Greece, Croatia, Italy, Austria, the Czech Republic and Estonia than the aggregate terrestrial fixed broadband speeds in these markets, all of which feature FTTH coverage below the EU average.

In the many countries where Starlink is not ahead of the rest of the fixed market on download speed performance—which is the majority of European countries—it remains competitive on other related metrics, including consistency, which measures the proportion of Speedtest samples exceeding minimum thresholds of 25 Mbps for download and 3 Mbps for upload.

In the United Kingdom, for example, Starlink’s consistency performance remained within the range of the rest of the fixed market over the last year, behind operators like Virgin Media and Vodafone but ahead of TalkTalk and PlusNet. In QoE measures such as Game Score™ (a 0-100 weighted sum incorporating multiple video performance factors), it has steadily closed the gap with the broader UK fixed market, narrowing from over 5 points in Q4 2023 to less than 3 points in Q4 2024.

This improvement in video QoE on Starlink connections has been observed across many European countries over the past year, driven by reductions in adaptive start time and failure rates—resulting in Starlink users spending less time waiting for videos to load and experiencing fewer playback issues—as well as enjoying an increase in average video bitrate.


Starlink adoption continues to be shaped by regional demographics and the varying availability of high-speed broadband

The relative penetration of Starlink across Europe (based on analysis of share of Speedtest samples) remains highly varied by country and region, shaped largely by demographics and the profile of available fixed broadband technologies in each market. Highly urbanized countries with a small share of the population living in rural areas, such as the Nordics and the Benelux region, exhibit lower levels of Starlink adoption.

Higher-than-average fiber availability and take-up in these countries (corresponding to a larger share of fixed subscriptions providing download speeds of at least 100 Mbps), combined with the performance declines at higher latitudes closer to polar orbits, mean that Starlink may not be a competitive broadband access solution for a large proportion of the population. Other factors, such as high levels of fixed wireless access (FWA) penetration—offering higher performance at lower prices than Starlink—in countries such as Finland may also contribute to dampening the appeal of LEO services there.

Starlink Adoption is Highest in Southeastern Europe, Moderate in Central and Western Europe and Lowest in Fiber-Rich Nordic and Benelux Regions
Speedtest Intelligence® | Starlink Share (%) of Total Fixed Speedtest Samples in Q4 2024

A corollary is seen in parts of Central and Southern Europe, where Starlink is relatively more competitive as a fixed broadband solution and measured take-up of alternatives like FWA is below the EU average. This is driven by higher Starlink speeds compared to other parts of Europe—particularly in Greece and Croatia—along with the lower-than-average availability of fixed networks offering very high-capacity coverage (as defined by the European Commission for FTTH and DOCSIS 3.1). As a result, Starlink is relatively more competitive in these markets and, in some cases, outperforms terrestrial fixed operators.

The higher proportion of Starlink users in Germany among Europe’s largest economies is likely a consequence of its outdated fixed broadband mix. With some of the lowest FTTH coverage in the EU and higher fixed broadband prices than elsewhere, Starlink adoption may be higher in Germany and present an attractive alternative there despite providing lower speeds than in other parts of the continent. 

Notwithstanding these structural patterns, however, not all instances of Starlink adoption fall neatly into line across Europe. As noted earlier with the example of London, some outliers are driven by specific use cases. For instance, London’s relatively high Starlink usage has been partly linked to its utility beyond home broadband and in providing connectivity for events, supporting card terminals and similar applications.

The LEO space race is heating up above Europe

SpaceX’s ambitions for Starlink in Europe extend well beyond traditional broadband. Over the coming year, the company plans to enter the direct-to-device (D2D) market—widely seen as the next frontier in the LEO space race—by connecting unmodified consumer handsets. This effort is being powered by the launch of SpaceX’s Gen2 satellites, of which the company ultimately hopes to deploy tens of thousands.

The company’s success in transforming the economics of large-scale satellite launches has inspired others to make similar moves. Amazon, for example, plans to deploy over a thousand satellites by mid-2026 through its Project Kuiper initiative, which will focus on mid-latitude coverage (lacking the polar-orbits boasted by Starlink). AST SpaceMobile, meanwhile, is targeting the D2D market and already has five satellites in operation. It aims to expand its constellation to more than 240 satellites.

We look forward to monitoring the satellite market as it expands into the D2D space in the coming months, and will return to check up on how Starlink is performing in other regions beyond Europe. For more information about Speedtest Intelligence data and insights, please contact us.

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