| May 3, 2023

America’s Most Connected Cities

“Smart cities” are communities that use technology to improve the efficiency of their operations, such as using internet of things (IoT) devices to collect data on traffic patterns or smart meters to track energy consumption. Ahead of the Smart Cities Connect conference in Denver on May 16–18, we wanted to explore the role that connectivity plays for some of the smartest cities in the U.S. 

To enable city-wide technology initiatives, a stable connection to the internet is essential. Connectivity can lead to innovation, economic growth, and a better quality of life for residents through reduced traffic congestion and improved public safety. 

In this article, we take a look at network performance metrics based on the most recent quarter of Speedtest Intelligence® data for the 100 largest cities across the U.S (by population counts, according to Census Bureau data). 

Major U.S. cities with the best and worst fixed broadband speeds

While the FCC’s minimum fixed broadband speed benchmark is currently 25 Mbps for downloading and 3 Mbps for uploading, legislators have proposed increasing the minimum speeds to 100 Mbps down and 20 Mbps up. Looking at fixed broadband speeds, we found that the median download speed for the five lowest ranking cities hovers around the 100 Mbps mark, aside from Memphis, which came in at 49.01 Mbps. There’s a large disparity between the slowest cities and the fastest cities, with Frisco, Texas clocking in the fastest median download speed of 260.31 Mbps. Overall, cities are better connected than rural areas, but pockets of poor fixed connectivity can still exist and capacity issues can plague systems at peak usage times.

Map fo Best and Worst Major U.S. Cities for Fixed Broadband Speeds

Major U.S. cities with the best and worst mobile speeds 

Local governments aiming to bring high-speed connectivity to underserved communities will need to look to mobile connectivity. For truly remote areas, building a direct terrestrial connection will never be practical. In denser urban environments, low income households often rely completely on wireless for broadband as they cannot afford multiple services. 

Looking at mobile performance in U.S. cities, Saint Paul; Kansas City, Missouri; Scottsdale; Plano; and Columbus are leading the way in mobile connectivity with median download speeds across all mobile technologies ranging from 136.95 Mbps to 153.57 Mbps. On the other end of the spectrum, the bottom five cities (Lexington, Lubbock, Lincoln, Reno, and Laredo) have much lower speeds, coming in around the 50 Mbps mark.

Map fo Best and Worst Major U.S. Cities for Mobile Speeds

Major U.S. cities with the best and worst latency

Latency (measured in milliseconds) is a measure of how quickly a device gets a response after a request has been sent. Low latency means the server is responding quickly, whereas high latency means the server is responding slowly. When measuring latency, the lower the number, the better. Since smart cities collect and use data to streamline operations, a low latency is crucial for many scenarios, such as edge computing use cases for real-time traffic monitoring. 

Among our list of U.S. cities, Jersey City, Newark, Kansas City (MO), Irvine, and Plano had the lowest latency for fixed network technologies with a median multi-server latency under 15ms. Buffalo, Lexington, Laredo, Memphis, and El Paso had higher latency, closer to the 50ms mark. 

Map fo Best and Worst Major U.S. Cities for Fixed Latency

We saw that latency was higher across the board on mobile networks than it was on fixed broadband networks. Plano, New York, Baltimore, and Irving showed the lowest latency for mobile connections. Lexington, Albuquerque, El Paso, Anchorage, and Honolulu had the highest mobile latency, with median multi-server latency around the 100ms mark. 

Map fo Best and Worst Major U.S. Cities for Mobile Latency

Major U.S. cities with the best and worst 5G speeds and 5G Availability 

Smart cities will be significantly impacted by 5G, which delivers faster speeds, reduced latency, and more dependable connections. 5G networks are quickly overlaying the 4G footprint across the United States, and more federal funding is becoming available to improve 5G coverage. This will be an opportunity for lower-ranking cities like Lexington, Lubbock, Laredo, Lincoln, and Reno to improve the mobile network speeds in their cities. 

Top ranking cities Kansas City (MO), Minneapolis, Saint Paul, Chicago, and Omaha are already providing great 5G speeds, with median download speeds as fast as 224.57 Mbps in Kansas City. 

Map fo Best and Worst Major U.S. Cities for 5G Speeds

5G Availability shows what percent of users on 5G-capable devices spent the majority of their time on a 5G network connection. In some U.S. cities, (such as Oklahoma City, El Paso, Bakersfield, Norfolk, and Boise) users with 5G devices are connected to 5G most of the time. Most notably, Oklahoma City users were connected to 5G 72.50% of the time. On the low end, users in Albuquerque, Tulsa, Richmond, Raleigh, and Orlando were connected to 5G less than 50% of the time. 

Map fo Best and Worst Major U.S. Cities for 5G Availability

Network intelligence for smarter, more connected communities

Ookla’s enterprise solutions empower cities with comprehensive data on network performance, coverage, and availability. With Ookla data and insights, leaders can make informed policy decisions to close the digital divide. Federal, state, and local governments rely on Ookla for accurate network intelligence to enable modern connectivity in their smart communities.

Stop by the Ookla booth #208 at Smart Cities Connect in Denver on May 16–18 to find out where your city lands on these lists and how Ookla network insights can help you improve connectivity in your city. 

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 18, 2017

Which US Airport has the Fastest Internet?

You may have read our recent coverage of the airports and carriers with the fastest internet during the holidays. But the holidays are behind us and it’s time to get real about the year’s upcoming business trips and vacations to sunny spots. That has us asking, “Which airports have the fastest mobile and Wi-Fi speeds right now?”

We went bigger this time, examining the 20 US airports with the most passenger boardings. Once again we looked at Speedtest data for the four largest carriers: AT&T, Sprint, T-Mobile and Verizon as well the airport-sponsored Wi-Fi at each location. We chose to focus on data from the last three months of 2016 because, thankfully, the internet keeps getting faster (except for Wi-Fi at nine of these airports, more on that later). Wi-Fi gets upgraded and carriers are regularly rolling out new technology and capacity at US airports.

Enough methodology already, you want to know who won and how that affects your next wait at the gate.

The fastest connections

You’ve probably noticed that your internet experience varies a little when traveling, but you likely had no idea how much the airports you’ve chosen to fly through affect the mobile internet speeds you’ll achieve. So who’s winning the airport internet game?

Fastest airports (cellular)

If you’re connecting via cellular signal, the difference between the average download speed of 7.25 Mbps at LaGuardia and Detroit’s 45.79 Mbps is the difference between kinda sorta getting through the latest episode of Westworld on your phone and enjoying the full HD video experience on your tablet.

For context, mean mobile speeds in the US during the same period are 21.77 Mbps for download and 8.54 Mbps for upload.

Although San Francisco’s upload speeds are nearly three times as fast as those at JFK, upload speeds at these airports fell into a much narrower band that’s pretty close to the national average. So unless you’re trying to upload all of your vacation photos while waiting for that connecting flight, you’re probably going to have the bandwidth you need no matter where you’re departing from.

Fastest airports (Wi-Fi)

If you’re committed to using airport Wi-Fi, you’ll find an even bigger range of speeds for both download and upload depending on your location. From a dismal 2.71 Mbps average download speed over Atlanta’s Wi-Fi to Denver’s average of 61.74, you could be facing the difference between an audio-only experience and actually being able to distract your weary travel companions with an HD movie.

Interestingly, Wi-Fi uploads are faster than downloads at seven of the airports we surveyed. Atlanta’s uploads are also snail-paced, so you probably want to wait on uploading your Walking Dead Zombie Tour pics until the next leg of your trip, but if you’re in Dallas you’ll have the speed you need to video chat while uploading every photo and video you ever took. Ever.

Airport download speeds (cell vs. Wi-Fi)

You might think cell signals are a lot faster than Wi-Fi. Our data show that when it comes to airports, it’s impossible to guess which type of connection will be faster until you’ve actually arrived. Unless, of course, you have this handy chart:

In seven of the airports we looked at, Wi-Fi easily won the speed race, especially in Denver where Wi-Fi is more than three times faster than cellular service. In fact, Denver’s Wi-Fi is faster than cell or Wi-Fi at any of the other 19 busiest airports. Which is probably a good thing, considering Denver recently invested $2.5 million in their Wi-Fi network.

LaGuardia and Philadelphia’s public Wi-Fi networks were nearly three times faster than their average cell download speed, and in Miami and Seattle, Wi-Fi is nearly twice as fast as cell.

In airports like Charlotte Douglas, JFK and Newark, your internet download speeds are relatively similar on cell or on Wi-Fi.

On average, cellular downloads are the way to go at ten airports. In San Francisco and Orlando, cell was about seven times faster than Wi-Fi while McCarran in Las Vegas and Minneapolis-Saint Paul say cell downloads were about four times faster than airport Wi-Fi.

Fastest carriers

Frequent flyers who are also Verizon subscribers will be pleased to know that Verizon wins at nine out of 20 airports we surveyed for Q4 2016. AT&T takes eight and one airport is tied between Verizon and AT&T. Sprint and T-Mobile each check in at one.

Who has the fastest internet where you’re connecting

The map below breaks down the fastest carrier at each of the 20 busiest airports in the US. You’ll also find that carrier’s download and upload speed.

Though Verizon offers the fastest downloads at the most airports, the company doesn’t dominate any particular area of this map. Instead, Verizon and AT&T vie for fastest at top airports across the US except at those closest to the Great Lakes. In that area, Sprint takes fastest carrier title in Chicago and T-Mobile wins Detroit. In Miami, fastest carrier is really too close to call.

Just because a carrier is fastest in a given airport doesn’t mean that the speeds there are good. AT&T’s 8.69 Mbps at LaGuardia is particularly slow. At eight of the 20 airports we examined (LaGuardia, LAX, Charlotte Douglas, Miami, Phoenix, Newark, Philadelphia and JFK), the speeds offered by fastest carriers AT&T and Verizon are below the US average.

On the other end of the spectrum, T-Mobile’s average download speed at Detroit Metropolitan Airport is more than three times the national average while Verizon’s speed at San Francisco International Airport and Sprint’s showing at O’Hare are more than double that national average. And it’s hard to complain about the 30+ Mbps download speed offered by the fastest carriers at airports in Dallas, Atlanta, Minneapolis and Orlando.

Carriers are improving service

Just because a carrier didn’t win, doesn’t mean their speeds are slow or that they aren’t improving. Now you know who the fastest carriers are today, but who will be fastest a few months or a year from now? We took a look to see which carriers improved their download speed the most at each airport between Q3 and Q4 2016.

As expected, the news is mostly good. Speedtest data shows that in some cases, like O’Hare, Dallas and SeaTac all four carriers boosted their mobile download speed. We’re proud to boast that at SeaTac, our home airport, those percent increases were all in the double digits.

Verizon made an excellent showing with massive improvements at JFK and SeaTac. They were also the most improved carrier at five other airports. AT&T’s improvements at LAX are a bright spot in an otherwise slow airport. AT&T was also most improved at four other airports. T-Mobile demonstrated the biggest improvements at seven airports from Denver to Boston. And Sprint was the most improved carrier at Miami International.

We did see minor dips for individual carriers at some airports. We’d like to keep the emphasis on the winners this time, but we are keeping an eye out to see how those speeds evolve over time.

Wi-Fi gets better (mostly)

At 12 of the 20 busiest airports in the US, Wi-Fi download speed increased when comparing Q4 2016 to Q3 2016. Cheers to JFK for more than doubling their Wi-Fi download speed. Speeds in Denver and Philadelphia continued to improve between Q3 and Q4 of 2016. Because both airports have already invested significantly in their Wi-Fi, what’s good is only getting better. Seattle also gets a shout-out for a strong improvement on an already above average speed.

As needed as some of these improvements are, airports would do well to shoot for a benchmark speed rather than incremental increases. Orlando International, in particular, could benefit from a large investment in Wi-Fi, because although they show the second highest percentage increase, the resulting average download speed still is not at all serviceable for anything beyond basic calls and texts.

And then there are the airports where average Wi-Fi speeds decreased: Detroit Metropolitan, Charlotte Douglas, Logan in Boston, McCarran in Las Vegas, Phoenix Sky Harbor, LAX, Dallas Fort Worth and Chicago’s O’Hare. Whether their existing Wi-Fi systems are reaching their limits or something else went wrong, no one wants to see internet speeds decrease. If Idaho Falls Regional Airport offers 100 Mbps Wi-Fi (and our tests show on average, users were achieving speeds of over 200 Mbps) there’s a path to Wi-Fi success for every airport.

Worth mentioning is the fact that public Wi-Fi is not the only option. For example, Comcast is testing new Xfinity-on-the-Fly lounges in Philadelphia. While we did not include tests over this network in our ratings, they did show an impressive average download speed of 101.37 Mbps. Though we’re reporting on public Wi-Fi networks only, if your airport Wi-Fi isn’t cutting it, try looking for airline-specific networks in lounges.

What this means for you

Now that you know which airports have the fastest internet, it’ll be that much easier to book the most productive business trip or the most frustration-free vacation.

And if you have an extra second during your next layover, please download our app for iOS or Android then take a Speedtest. We’ll tell you how fast your connection is and use that data to create more content like this in the future.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.