Josh Fomon | April 27, 2021

5G Speeds in Australia are Almost Twice the Global Average

After launching 5G in 2019, Australia now has some of the fastest mobile speeds in the world with a median 5G download speed of 283.56 Mbps during Q1 2021, nearly double the global average of 142.05 Mbps. This success is due in large part to the years Australia and its mobile operators have spent investing in 5G infrastructure across the country. Australia is primed to continue to be at the forefront of global 5G performance in the future, as well, with increases in 5G deployments and recent spectrum auctions in the works that will only expand access for Australian 5G consumers.

This article examines the state of Australia’s 5G mobile performance, including which provider has the best 5G speeds and availability, and data at the province and city-level to determine which areas are best served by 5G.

Australia has third fastest 5G among major trading partners

ookla_median_mobile_5g_speeds_australia_0421

Countries that have spent time and resources investing in mobile and 5G networks are already reaping the benefits of fast internet speeds. Among Australia’s top trading partners, we saw that South Korea had the fastest median download speed over 5G during Q1 2021, China was second and Australia third.

Australia continues to see fast median 5G download and upload speeds as it continues to build out its 5G network, though its year-over-year median 5G download speed remained remarkably flat. In comparison, China and South Korea were the only countries on this list that sustained consistent growth in median 5G download speeds over the past year. Japan, New Zealand, Thailand, the United Kingdom and the United States saw their median 5G download speeds decline or fluctuate over the same period.

Australia has consistently ranked as a one of the speediest countries in the world for mobile download speeds. Australia ranked seventh during March 2021, according to the Speedtest Global Index^™, with a median download speed over mobile of 109.33 Mbps.

Optus had the fastest median 5G download speed

ookla_median_5g_speeds_australia_top_providers_0421

The race for the fastest 5G provider is fierce throughout Australia, but Optus edged out Telstra during Q1 2021 as the fastest operator with a median download speed over 5G of 309.86 Mbps. Telstra was second with a median 5G download speed of 295.00 Mbps, while Vodafone came in third at 184.98 Mbps.

Telstra beat out Optus for fastest median upload speed over 5G during Q1 2021 with a speed of 28.27 Mbps. Optus had 21.56 Mbps and Vodafone was third at 16.70 Mbps.

Over the past several years, Australians have been enjoying some of the fastest LTE speeds available. At the tail end of 2016, Telstra became the first mobile operator in the world to launch a Gigabit-Class LTE service, aggregating three LTE component carriers coupled with 4-Layer MIMO technique and advanced modulation scheme (256 QAM). At the time, the operator was uniquely positioned to utilize multiple mid-band paired frequency division duplex (FDD) 20 MHz component carriers in the 1800 MHz, 2100 MHz and 2600 MHz ranges. This was in addition to low-band 700 MHz as well as 850 MHz spectrum assets.

Similarly, Optus has been able to efficiently leverage its combination of FDD spectrum assets for LTE service, but also holds unpaired time division duplex (TDD) licenses in the 2300 MHz band, which provides excellent capacity and is well-suited for the use of massive-MIMO and 5G.

Vodafone also holds a good mix of low- and mid-band FDD spectrum licenses ranging from 700 to 2600 MHz, which is vastly used for LTE.

Australian operators spearheading efforts to deliver outstanding 5G user experiences

Optus, in partnership with Nokia, has recently achieved a peak aggregate throughput of 10 Gbps. The company achieved this using 800 MHz of mmWave spectrum in Brisbane and aggregating it with 3.5 GHz spectrum (sub-6 GHz) and the existing LTE spectrum layers. These aggregate speeds are measured at the site level, while the current single user sub-6 GHz 5G speeds are closer to 2 Gbps, and will peak closer to 4 Gbps once the 5G mmWave layer is fully commercialized.

The Optus 5G network currently consists of two TDD dedicated swaths of spectrum in the sub-6 range (2300 MHz and 3500 MHz). For over a year now, this allowed the operator to deliver 5G using TDD+TDD aggregation to users with capable devices. This “5G Dual Band” network has been delivering impressive speeds over the past few quarters. In addition, the operator is testing FDD+TDD 5G aggregation by the way of dynamic spectrum sharing (DSS) leveraging 5G FDD 2100 MHz band with 5G TDD 3.5 GHz band, which aims to extend coverage with the added benefits of 5G capacity.

Not to be outdone, Telstra has been conducting mmWave tests with Ericsson and Qualcomm, reaching single user speeds of 5 Gbps leveraging 800 MHz of spectrum in the 26 GHz band. A commercial rollout is expected sometimes this year following the auction of the mmWave spectrum. It’s worth noting that Australia’s Department of Infrastructure, Transport, Regional Development and Communications is making efforts to allocate the legacy low-band spectrum bands (850 MHz, 900 MHz) for LTE and 5G use, which should allow operators to provide a depth of broadband coverage across much wider geographies.

Telstra had the best 5G Availability

ookla_median_5g_availability_australia_top_providers_0421

5G Availability — the proportion of users spending the majority of their time on 5G connections — is a key indicator of the development of a provider’s network. In Australia during Q1 2021, the best 5G Availability wasn’t even close: Telstra showed a 5G Availability of 32.8%, which was more than double that of Optus (13.6%) and nearly 10 times that of Vodafone (3.4%).

This aligns with Telstra’s planned investments in growing its 5G network across the country. In fact, Telstra set a goal to provide 5G coverage for 75% of Australia’s population by June 2021. While it remains to be seen if they achieve that benchmark, Australians will continue to benefit from Telstra’s ambition to bring 5G to cities across the country and from the competitive pressure it surely provides.

Queensland and Victoria led 5G Availability in Australia

ookla_median_5g_availability_australia_states_0421

While Speedtest Intelligence® revealed no clear statistical winner the best state in Australia for 5G Availability, Queensland had a 5G Availability of 23.5%, Victoria had 23.3%, South Australia had 21.6%, Western Australia had 19.3% and New South Wales had 19.2%. We omitted Tasmania from this analysis as it didn’t show sufficient samples.

Melbourne had the fastest median 5G download speed in Australia

ookla_5g_download_speeds_australia_provider_map_0421-1

Speedtest Intelligence reveals Melbourne had the fastest median 5G download speed among Australia’s largest cities in Q1 2021 at 316.66 Mbps. Sydney was second (304.67 Mbps), Adelaide third (301.52 Mbps), Perth fourth (251.96 Mbps), Brisbane fifth (247.64 Mbps) and Canberra sixth (244.54 Mbps). Darwin and Hobart did not have sufficient 5G samples to rank during this period.

Telstra has the fastest median 5G download and upload speeds for Q1 2021 in Adelaide (348.57 Mbps download/35.51 Mbps upload), Brisbane (310.06 Mbps download/25.67 Mbps), and Canberra (281.98 Mbps download/22.73 Mbps upload). Optus had the fastest median 5G download speeds in Melbourne (398.87 Mbps) and Sydney (356.60 Mbps). There was not a statistical winner in Perth, though Optus attained a median 5G download speed of 262.17 Mbps while Telstra achieved 261.75 Mbps. Vodafone did not have the fastest median 5G download in any of the cities analyzed.

Brisbane and Canberra led in 5G Availability

ookla_5g_availability_australia_provider_map_0421-1

While Speedtest data did not show a clear winner for the city with the best 5G Availability, Brisbane had a 5G Availability of 32.0% and Canberra had 31.9%. Adelaide was next at 26.8%, followed by Perth (26.1%) and Melbourne (25.9%). Sydney had the lowest 5G Availability of any major Australian city at 22.8%. Darwin and Hobart were again not ranked due to insufficient samples.

As Telstra aims to provide 5G to 75% of Australia’s population, many Australians are already benefiting: Telstra had the best 5G Availability in Adelaide, Brisbane, Melbourne, Perth and Sydney. Optus came in second in those cities, followed by Vodafone in third. There was not a statistically significant difference in 5G Availability in Canberra and neither Darwin nor Hobart showed sufficient samples to fully analyze.

We’ll continue using data from Speedtest Intelligence to see how 5G in Australia improves with additional operator investment and how consumers benefit. If you have access to 5G in Australia, take a Speedtest® on Android or iOS to report how your operator is performing.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

About the Author

Josh Fomon

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Josh Fomon | June 6, 2021

Internet Speeds in North Africa are Rapidly Improving, but Still Lag Behind Much of the World

Français

2020 was a difficult year for almost every nation in the world due to the ongoing COVID-19 pandemic. On the bright side, Speedtest Intelligence® reveals that every North African nation improved their mobile and fixed broadband speeds from Q2 2020 to Q1 2021, despite huge setbacks in the global economy.

This article explores the state of internet performance in the North African countries of Algeria, Egypt, Libya, Morocco and Tunisia from Q2 2020 through Q1 2021. We further examine which mobile and fixed broadband providers in those countries had the best speeds, consistency and 4G Availability during Q1 2021. Finally, we investigate internet performance and coverage in the largest metropolitan areas, and look at cell signal strength using data from Ookla Cell Analytics^{™^.}

Morocco has the fastest mobile download speeds in North Africa, Egypt is fastest for fixed broadband

Analysis based on data from Speedtest Intelligence shows internet speeds varied widely across North Africa during Q1 2021, with every country except Egypt experiencing faster median mobile download speeds than fixed broadband speeds. Internet speeds over the past year — Q2 2020 to Q1 2021 — increased for both mobile and fixed broadband in every country in North Africa.

North Africa isn’t isolated in this improvement: earlier this year, Ookla® partnered with the World Bank to analyze internet performance in 18 African countries during the COVID-19 pandemic. This study showed that overall internet speeds slowed during lockdowns.

Mobile speeds increased across most of North Africa

ookla_median-mobile-speeds_north-africa_0521_en

Morocco had the fastest median mobile download speed (25.53 Mbps). Tunisia was second (21.28 Mbps), Egypt third (14.95 Mbps), Libya fourth (11.65 Mbps) and Algeria fifth (9.76 Mbps).

Many North Africans have become mobile-first internet users as 3G and 4G performance and coverage continue to improve. From Q2 2020 to Q1 2021, every North African country (except Egypt) saw large increases in median mobile download speeds, with Libya showing the largest percentage increase (67.4%) followed by Algeria (65.1%), Morocco (10.7%), Tunisia (10.0%) and Egypt (0.1%).

Egypt showed the fastest broadband speeds

ookla_median-fixed-speeds_north-africa_0521_en

While Egypt trails in mobile internet speeds, it excels for fixed broadband speeds. During Q1 2021, Egypt had the fastest median download speed over fixed broadband in North Africa at 26.58Mbps (4.82 Mbps upload). Morocco was second for download (10.01 Mbps), Libya was third (8.71 Mbps), Tunisia was fourth (6.95 Mbps) and Algeria fifth (4.09 Mbps).

Every country in North Africa, with the exception of Tunisia, saw its median fixed broadband speeds improve more than 25% from Q2 2020 to Q1 2021, with Algeria more than doubling its median fixed broadband download speed at 105.5%. Egypt was second most improved at 94.6%, Libya was third (59.8%), Morocco was fourth (28.5%) and Tunisia was fifth at 12.3%.

Performance by provider varied widely by country

During Q1 2021, North African mobile operators showed a wide range of performance across the region. Morocco’s Maroc Telecom had the fastest median mobile download and upload speeds in North Africa during Q1 2021 at 40.32 Mbps and 12.60 Mbps, respectively. Egypt’s WE Internet had the fastest median download speed over fixed broadband at 30.60 Mbps while Libya’s LTC had the fastest median upload speed at 7.46 Mbps.

Morocco had the best 4G Availability in North Africa during Q1 2021 with all three of its top providers leading the region, including: inwi (78.6%), Maroc Telecom (78.0%) and Orange (77.4%). Outside of Morocco, Tunisia’s Ooredoo had the next best 4G Availability at 76.9%.

Mobile consistency varied widely across North Africa during Q1 2021, with Morocco’s Maroc Telecom showing the best consistency at 89.1%. Tunisia’s Tunisie Telecom had the next best consistency at 86.7%.

Fastest mobile operator in North African countries often showed highest consistency

ookla_mobile_performance_north-africa_map_0521_en

Here’s how mobile in each North African country fared during Q1 2021:

Algeria | Egypt | Libya | Morocco | Tunisia

Algeria

Ooredoo had the fastest median mobile speeds in Algeria during Q1 2021 (14.37 Mbps download // 8.78 Mbps upload). DJEZZY ranked second (8.15 Mbps download // 7.68 Mbps upload) and Mobilis was third (6.46 Mbps download // 6.03 Mbps upload). Ooredoo had the highest mobile Consistency Score^™ (73.5%) followed by DJEZZY in second (55.9%) and Mobilis in third (51.9%). DJEZZY had the best 4G Availability at 69.7%, followed by Ooredoo in second (65.8%) and Mobilis in third (54.5%).

Egypt

During Q1 2021, Orange had the fastest median download and upload speeds over mobile in Egypt at 17.43 Mbps and 8.04 Mbps, respectively. Coming in second fastest, We had a median download speed at 15.56 Mbps (6.95 Mbps upload). Etisalat was third (15.20 Mbps download // 7.28 Mbps upload). Vodafone ranked last among top providers (13.11 Mbps download and 4.67 Mbps upload).

There was no clear statistical winner for mobile consistency in Egypt during Q1 2021: Orange had a Consistency Score of 77.8% and We had 77.7%. Etisalat ranked third at 74.7% while Vodafone came in last at 69.5%. There was also no statistical winner for 4G Availability, though Etisalat achieved 68.3%, Vodafone 67.7% and We 67.4%. Orange showed the lowest 4G Availability at 61.1%.

Libya

During Q1 2021, Libyana had the fastest median download and upload speeds over mobile in Libya at 13.49 Mbps and 7.03 Mbps, respectively, as well as the best mobile consistency with a Consistency Score of 67.8%. Almadar Aljadid came in second for speeds (10.71 Mbps download // 3.62 Mbps upload) and mobile consistency (63.8%). Almadar Aljadid had the best 4G Availability at 37.3% while Libyana showed 30.5%.

Morocco

During Q1 2021, Maroc Telecom had the fastest median mobile download and upload speeds in Morocco, attaining 40.32 Mbps and 12.60 Mbps, respectively. inwi was second (19.00 Mbps download // 7.90 Mbps upload) and Orange was third (15.84 Mbps download // 6.17 Mbps upload).

Maroc Telecom also had the best mobile consistency with a Consistency Score of 89.1%, followed by inwi (74.8%) and Orange (71.0%). There was no statistical winner for best 4G Availability, though inwi achieved 78.6%, Maroc Telecom achieved 78.0% and Orange achieved 77.4% — all of which were some of the best 4G Availability scores in North Africa.

Tunisia

Tunisie Telecom has the fastest median mobile download and upload speeds in Tunisia during Q1 2021 at 24.34 Mbps and 11.42 Mbps, respectively. Ooredoo was second with 22.50 Mbps download and 10.26 Mbps upload. Orange was third with 16.24 Mbps download and 8.25 Mbps upload.

Tunisie Telecom also had the best mobile consistency with a Consistency Score of 86.7%. Ooredoo was second at 83.3% and Orange was third at 78.1%. Ooredoo had the best 4G Availability at 76.9%, while Tunisie Telecom and Orange trailed at 72.4% and 72.3%, respectively.

Fixed broadband in North Africa is slow, but Egyptian providers have the fastest speeds

ookla_fixed_performance_north-africa_map_0521_en

Algeria | Egypt | Libya | Morocco | Tunisia

Algeria

IDOOM — the only fixed broadband provider that meets Ookla’s criteria as a top provider in Algeria in Q1 2021 — had a download speed of 4.09 Mbps (0.74 Mbps upload) and a Consistency Score of 0.8%.

Egypt

During Q1 2021, WE Internet led Egypt and North Africa with the fastest median fixed broadband download speed at 30.60 Mbps (5.68 Mbps upload), and the highest Consistency Score (57.5%). Vodafone was second for speeds (13.16 Mbps download // 1.65 Mbps upload), Orange was third (10.97 Mbps download // 0.82 Mbps upload) and Etisalat was fourth among top providers at 6.70 Mbps download and 0.81 Mbps upload.

Libya

LTC had the fastest median download and upload speeds over fixed broadband in Libya during Q1 2021 at 10.62 Mbps and 7.46 Mbps. LTC also had the highest fixed broadband Consistency Score at 22.3%. Libya Telecom followed at 8.31 Mbps download, 4.02 Mbps upload and a Consistency Score of 18.0%.

Morocco

Orange had the fastest median download speed over fixed broadband in Morocco during Q1 2021 at 12.65 Mbps (2.60 Mbps upload), while inwi had the best median upload speed at 4.18 Mbps (11.33 Mbps download). Maroc Telecom was third for fixed broadband speeds at 9.63 Mbps download and 0.81 Mbps upload. Maroc Telecom had the highest Consistency Score at 29.9%. Orange was second for consistency at 24.7% and inwi was third at 16.9%.

Tunisia

Tunisie Telecom had the fastest median download speed over fixed broadband in Tunisia during Q1 2021 at 8.02 Mbps (0.81 Mbps upload), while Ooredoo had the fastest median upload at 3.91 Mbps (7.03 Mbps download). TOPNET attained 7.12 Mbps download and 0.78 Mbps upload, followed by Orange (6.73 Mbps download // 0.94 Mbps upload) and Gnet (6.59 Mbps download // 0.77 Mbps upload).

There was no clear statistical winner for fixed broadband consistency, with Tunisie Telecom showing a Consistency Score of 10.6% and Ooredoo 10.1%. Orange was third at 4.6%, followed by Gnet (3.7%) and TOPNET (3.4%).

Tunis and Grand Casablanca had the fastest median mobile download speeds in North Africa, Alexandria Governorate had the fastest median fixed broadband speed

ookla_download-speeds_north-africa_map_0521_en

According to Speedtest Intelligence, Tunis, Tunisia and Grand Casablanca, Morocco had the fastest median mobile download speeds among North Africa’s most populous metropolitan areas during Q1 2021 at 22.65 Mbps and 22.44 Mbps, respectively. Alexandria Governorate, Egypt was third at 16.63 Mbps, followed by Cairo Governorate, Egypt (14.32 Mbps), Tripoli, Libya (13.71 Mbps) and Algiers, Algeria (12.81 Mbps).

Alexandria Governorate had the fastest median download speed over fixed broadband at 21.24 Mbps. Cairo Governorate was second at 20.71 Mbps, Grand Casablanca third (10.70 Mbps), Tripoli fourth (10.02 Mbps), Tunis fifth (7.47 Mbps) and Algiers sixth (4.60 Mbps).

Cell Analytics paints a fascinating picture of North Africa cities

Ookla’s Cell Analytics^™, is an invaluable tool to identify intelligence about wireless service quality, RF measurements (signal strength), data usage, user density (indoors and outdoors) and cell site locations for a given area. Cell Analytics can help mobile network operators improve their network and identify areas that need improvement with granular precision.

The maps below use Cell Analytics data from Q4 2020 to Q1 2021 to identify two items of interest in major North African cities: best provider for indoor and outdoor 4G LTE RSRP signal strength in a given area, and provider-level 4G LTE RSRP signal strength around key areas of interest. For indoor and outdoor 4G LTE RSRP maps, Cell Analytics identifies the best mobile network provider for a given area or building by color if there is a statistically significant winner. Provider-level maps show the performance of individual providers for a given area, with pink and red colors showing a strong signal and blue colors indicating a weak signal.

Scroll down for Cell Analytics maps of major North African cities or click on a city below:

Alexandria

The Library of Alexandria has been lost to time but Bibliotheca Alexandrina stands as a testament to what the world has lost and as a major cultural center for Egypt. In the bustling metropolis, the 4G LTE RSRP maps below paint two different stories: the best mobile outdoor network signal strength and the best indoor network signal strength in Alexandria during Q4 2020 to Q1 2021. It’s clear that different providers provide the strongest cell signal in different parts of the city and that some buildings are better served than others.

While it’s good to know where the best provider is in the places you frequent, Ookla Cell Analytics can also map 4G LTE RSRP (signal strength) results from each provider, shown below. The red areas show strong signals, while the blue areas show weak signals.

cell-analytics_alexandria_outdoor_indoor_0521_en

cell-analytics_rsrp_alexandria_0521_en-1

Algiers

Algiers’ Botanical Garden Hamma is a vibrant green space in a thriving city. It’s also a good geographic point to test mobile performance. The first two maps below show the best network providers for outdoor (left) and indoor (right) 4G LTE RSRP signal strength in the area.

The next three maps show individual providers’ 4G LTE RSRP signal strength, with red being the strongest signals and blue being the weakest signals.

cell-analytics_algiers_best_rsrp_0521_en

cell-analytics_rsrp_algiers_0521_en-1

Cairo

Located in the heart of Cairo, the Gezira Sporting Club offers an island view of the bustling city. The following maps show the best network providers for outdoor (left) and indoor (right) 4G LTE RSRP signal strength in the area:

cell-analytics_cairo_best_rsrp_0521_en
Across the river just to the east of Gezira Sporting Club lies the world famous Egyptian Museum. With mobile service at a premium in the busy area, Cell Analytics shows the 4G LTE RSRP signal strength for top providers. The following maps show red areas where the signal is strongest to blue areas where the signal is weakest.

cell-analytics_rsrp_cairo_0521_en-1

Casablanca

The Hassan II Mosque located near Casablanca’s northern coast is a major tourist hub, which makes it a prime location for strong mobile performance. The two maps below show the best 4G LTE RSRP signal strengths by top providers for outdoor and indoor areas:

cell-analytics_casablanca_best_rsrp_0521_en

The next series of maps visualizes each top provider’s 4G LTE RSRP signal strengths in the area slightly southeast of the maps above. The signal is strongest in areas colored red and weakest areas in the blue areas.

cell-analytics_rsrp_casablanca_0521_en-1

Tripoli

Tripoli’s northern coastline is an important cultural treasure. The maps below show Tripoli’s best 4G LTE RSRP providers for indoor and outdoor signal strength:

cell-analytics_tripoli_best_rsrp_0521_en

The Saraya Museum, also known as the Red Castle Museum, is one of Tripoli’s most prized attractions. The following maps show areas in red where the signal is strongest and areas in blue where the signal is weakest for Tripoli’s top providers:

cell-analytics_rsrp_tripoli_0521_en-1

Tunis

Tunis Centre is the heart of Tunis’ thriving culture. The maps below show the best providers for outdoor and indoor 4G LTE RSRP signal strength in the area.

cell-analytics_tunis_best_rsrp_0521_en

Zooming in further, we are able to see top providers’ individual 4G LTE RSRP signal strengths in a given area. Red areas show where the signal is strongest, while blue areas show the weakest signal for a given provider:

cell-analytics_rsrp_tunis_0521_en-1

North Africa internet performance is rapidly improving, and 5G is just around the corner

Internet performance in North Africa is rapidly improving, and with further operator and government investments in 4G and 5G networks — as well as expanded fixed broadband access — North Africa has a bright outlook for its internet users. We’ll continue monitoring the data from Speedtest Intelligence and Cell Analytics to see how internet performance changes during the year to come. If you’re in North Africa and want to see how your internet compares, take a Speedtest^® on Android or iOS.

Le débit Internet s’accélère sensiblement en Afrique du Nord, mais accuse toujours un retard sur la plupart des régions du monde

2020 a été une année difficile dans presque tous les pays du monde en raison de la pandémie de COVID-19. Le bon côté, c’est que Speedtest Intelligence® révèle que chaque nation africaine a accéléré la vitesse des communications haut débit mobiles et fixes entre le deuxième trimestre 2020 et le premier trimestre 2021, malgré les graves difficultés subies par l’économie mondiale.

Le présent article dresse l’état des lieux du réseau Internet dans les pays d’Afrique du Nord que sont l’Algérie, l’Égypte, la Libye, le Maroc et la Tunisie entre le deuxième trimestre 2020 et le premier trimestre 2021. Nous examinons quels fournisseurs de haut débit mobile et fixe offrent les meilleures performances, la plus grande stabilité et la meilleure couverture 4G au premier trimestre 2021. Enfin, nous évaluons quelles sont les performances et la couverture Internet dans les plus grandes zones métropolitaines et étudions la force du signal cellulaire à l’aide des données d’Ookla Cell Analytics.

Le Maroc offre les vitesses de téléchargement les plus rapides d’Afrique du Nord, tandis que l’Égypte est la plus rapide en termes de haut débit fixe

L’analyse fondée sur les données de Speedtest Intelligence montre que les débits Internet varient beaucoup dans toute l’Afrique du Nord au cours du premier trimestre 2021, chaque pays, à l’exception de l’Égypte, présentant des vitesses moyennes de téléchargement mobiles supérieures à celles du haut débit fixe. Au cours de l’année dernière (du deuxième trimestre 2020 au premier trimestre 2021), le débit Internet a augmenté à la fois pour le haut débit mobile et fixe dans tous les pays d’Afrique du Nord.

L’Afrique du Nord n’est pas la seule dans ce cas : au début de l’année, Ookla® a conclu un partenariat avec la Banque mondiale dans le but d’analyser les performances Internet dans 18 pays africains pendant la pandémie de COVID-19. Cette étude a montré que les vitesses Internet ont globalement ralenti pendant les confinements successifs.

Le débit mobile a augmenté dans presque toute l’Afrique du Nord

ookla_median-mobile-speeds_north-africa_0521_fr

Le Maroc offrait la vitesse de téléchargement mobile moyenne la plus rapide (25,53 Mbps). La Tunisie arrivait en deuxième position (21,28 Mbps), l’Égypte en troisième position (14,95 Mbps), la Libye en quatrième position (11,65 Mbps) et l’Algérie en cinquième position (9,76 Mbps).

De nombreux Nord-Africains ont privilégié la technologie mobile étant donné que les performances et la couverture 3G et 4G n’ont cessé de s’améliorer. Du deuxième trimestre 2020 au premier trimestre 2021, tous les pays nord-africains (à l’exception de l’Égypte) ont enregistré une forte accélération des vitesses de téléchargement, la Libye présentant le pourcentage le plus élevé (67,4 %), suivie par l’Algérie (65,1 %), le Maroc (10,7 %), la Tunisie (10,0 %) et enfin l’Égypte (0,1 %).

L’Égypte a enregistré le haut débit le plus rapide

ookla_median-fixed-speeds_north-africa_0521_fr

Bien que l’Égypte soit à la traîne en matière de débit Internet mobile, elle excelle en ce qui concerne le haut débit fixe. Au cours du premier trimestre 2021, l’Égypte a enregistré la vitesse de téléchargement sur le réseau fixe la plus rapide d’Afrique du Nord, avec une moyenne de 26,58 Mbps (4,82 Mbps pour le chargement). Le Maroc arrivait deuxième pour le téléchargement (10,01 Mbps), la Libye troisième (8,71 Mbps), la Tunisie quatrième (6,95 Mbps) et l’Algérie cinquième (4,09 Mbps).

Tous les pays d’Afrique du Nord, à l’exception de la Tunisie, ont enregistré une augmentation moyenne du haut débit fixe de plus de 25 % du deuxième trimestre 2020 au premier trimestre 2021, l’Algérie plus que doublant sa vitesse avec une augmentation de 105,5 %. L’Égypte était deuxième avec une amélioration de 94,6 %, la Libye troisième (59,8 %), le Maroc quatrième (28,5 %) et la Tunisie cinquième (12,3 %).

Grandes variations des performances par fournisseur et par pays

Au cours du premier trimestre 2021, les opérateurs mobiles d’Afrique du Nord ont affiché des performances très variées. Maroc Telecom a enregistré les vitesses moyennes de téléchargement et de chargement mobile les plus rapides d’Afrique du Nord au cours du premier trimestre 2021 avec des vitesses respectives de 40,32 Mbps et 12,60 Mbps. WE Internet en Égypte a enregistré la vitesse moyenne de téléchargement la plus élevée pour le haut débit fixe avec 30,60 Mbps, tandis que l’opérateur lybien, LTC, enregistrait la vitesse de chargement la plus rapide, avec une moyenne de 7,46 Mbps.

Le Maroc offrait la meilleure couverture 4G d’Afrique du Nord au cours du premier trimestre 2021, avec ses trois principaux fournisseurs en tête dans la région : inwi (78,6 %), Maroc Telecom (78,0 %) et Orange (77,4 %). En dehors du Maroc, Ooredoo en Tunisie proposait la meilleure couverture 4G avec un taux de 76,9 %.

La stabilité mobile a connu d’importantes variations en Afrique du Nord au cours du premier trimestre 2021, Maroc Telecom affichant la meilleure performance avec un taux de 89,1 %. Tunisie Telecom arrivait en deuxième position avec un taux de 86,7 %.

L’opérateur mobile le plus rapide des pays d’Afrique du Nord offrait souvent la meilleure stabilité

ookla_mobile_performance_north-africa_map_0521_fr

Voici comment la téléphonie mobile s’est comportée dans chaque pays nord-africain au cours du premier trimestre 2021 :

Algérie | Égypte
| Libye | Maroc | Tunisie

Algérie

Ooredoo a enregistré les vitesses mobiles moyennes les plus rapides en Algérie au cours du premier trimestre 2021 (14,37 Mbps pour le téléchargement // 8,78 Mbps pour le chargement). DJEZZY s’est classé deuxième (avec 8,15 Mbps en téléchargement // 7,68 Mbps en chargement) et Mobilis troisième (avec 6,46 Mbps en téléchargement // 6,03 Mbps en chargement). Ooredoo a enregistré le meilleur score [en matière de stabilité mobile](/insights/blog/how-ookla-ensures-accurate-reliable-data-2021/#consistency-score] (73,5 %), suivi par DJEZZY (55,9 %) et Mobilis (51,9 %). DJEZZY offrait la meilleure couverture 4G avec un taux de 69,7 %, suivi par Ooredoo (65,8 %) et Mobilis (54,5 %).

Égypte

Au cours du premier trimestre 2021, Orange proposait les vitesses de téléchargement et de chargement les plus rapides d’Égypte, avec des moyennes respectives de 17,43 Mbps et 8,04 Mbps. En deuxième position, We enregistrait une vitesse de téléchargement moyenne de 15,56 Mbps (6,95 Mbps en chargement). Etisalat arrivait troisième (15,20 Mbps en téléchargement // 7,28 Mbps en chargement). Vodafone arrivait dernier des principaux fournisseurs (13,11 Mbps en téléchargement et 4,67 Mbps en chargement).

D’un point de vue statistique, il n’y avait pas de réel gagnant pour la stabilité mobile en Égypte au cours du premier trimestre 2021 : Orange a enregistré un score de 77,8 % et We, un score de 77,7 %. Etisalat arrivait en troisième position avec 74,7 %, tandis que Vodafone était dernier avec 69,5 %. Pas de vrai gagnant non plus en matière de couverture 4G, Etisalat obtenant un score de 68,3 %, Vodafone, 67,7 % et We, 67,4 %. Orange était à la queue avec la couverture 4G la plus faible, soit 61,1 %.

Libye

Au cours du premier trimestre 2021, Libyana a enregistré les vitesses de téléchargement et de chargement les plus rapides en Libye avec des moyennes respectives de 13,49 Mbps et 7,03 Mbps, ainsi que la meilleure stabilité mobile avec un score de 67,8 %. Almadar Aljadid arrivait deuxième pour les vitesses (10,71 Mbps en téléchargement // 3,62 Mbps en chargement) et pour la stabilité mobile (63,8 %). Almadar Aljadid offrait la meilleure couverture 4G avec un taux de 37,3 % et seulement 30,5 % pour Lybiana.

Maroc

Au cours du premier trimestre 2021, Maroc Telecom a enregistré les vitesses de téléchargement et de chargement moyennes les plus rapides au Maroc, atteignant respectivement 40,32 Mbps et 12,60 Mbps. inwi s’est classé deuxième (19,00 Mbps en téléchargement // 7,90 Mbps en chargement) et Orange a obtenu la troisième place (15,84 Mbps en téléchargement // 6,17 Mbps en chargement).

Maroc Telecom a également affiché la meilleure stabilité mobile avec un score de 89,1 %, suivi par inwi (74,8 %) et Orange (71,0 %). Du point de vue statistique, il n’y avait pas de vrai gagnant pour la couverture 4G, inwi réalisant un score de 78,6 %, Maroc Telecom un score de 78,0 % et Orange un score de 77,4 %. Tous ces fournisseurs figuraient parmi les meilleurs pour la couverture 4G en Afrique du Nord.

Tunisie

Tunisie Telecom a enregistré les vitesses moyennes de téléchargement et de chargement mobile les plus rapides en Tunisie au cours du premier trimestre 2021 avec des vitesses respectives de 24,34 Mbps et 11,42 Mbps. Ooredoo est arrivé deuxième avec 22,50 Mbps en téléchargement et 10,26 Mbps en chargement. Orange était troisième avec 16,24 Mbps en téléchargement et 8,25 Mbps en chargement.

Tunisie Telecom offrait également la meilleure stabilité mobile avec un score de 86,7 %. Ooredoo était deuxième avec 83,3 % et Orange troisième avec 78,1 %. Ooredoo affichait la meilleure couverture 4G avec un score de 76,9 %, tandis que Tunisie Telecom et Orange étaient à la traîne avec un score de 72,4 % et 72,3 %, respectivement.

Le haut débit fixe est plutôt lent en Afrique du Nord, mais les opérateurs égyptiens offrent les vitesses les plus élevées

ookla_fixed_performance_north-africa_map_0521_fr

Algérie | Égypte | Libye | Maroc | Tunisie

Algérie

IDOOM — le seul fournisseur de haut débit fixe répondant aux critères d’Ookla en tant que premier fournisseur en Algérie au premier trimestre 2021 — offrait une vitesse en téléchargement de 4,09 Mbps (0,74 Mbps en chargement) et une stabilité de 0,8 %.

Égypte

Au cours du premier trimestre 2021, WE Internet était le premier fournisseur en Égypte et en Afrique du Nord avec la vitesse de téléchargement haut débit la plus élevée atteignant une moyenne de 30,60 Mbps (5,68 Mbps en chargement), et la plus grande stabilité (57,5 %). Vodafone se classait deuxième (avec 13,16 Mbps en téléchargement // 1,65 Mbps en chargement), Orange arrivait troisième (avec 10,97 Mbps en téléchargement // 0,82 Mbps en chargement), et enfin Etisalat était quatrième parmi les plus grands fournisseurs avec 6,70 Mbps en téléchargement et 0,81 Mbps en chargement.

Libye

Au cours du premier trimestre 2021, LTC présentait les vitesses de téléchargement et de chargement moyennes les plus rapides sur le réseau fixe avec 10,62 Mbps et 7,46 Mbps respectivement. LTC enregistrait également la meilleure stabilité du haut débit fixe avec un score de 22,3 %. Suivait Libya Telecom avec une vitesse de 8,31 Mbps en téléchargement, 4,02 Mbps en chargement et une stabilité de 18,0 %.

Maroc

Au cours du premier trimestre 2021, Orange enregistrait la vitesse de téléchargement la plus rapide au Maroc pour le haut débit fixe avec une moyenne de 12,65 Mbps (2,60 Mbps en chargement), tandis qu’inwi offrait la vitesse de chargement la plus rapide avec une moyenne de 4,18 Mbps (11,33 Mbps en téléchargement). Maroc Telecom arrivait troisième avec une vitesse moyenne de 9,63 Mbps en téléchargement et 0,81 Mbps en chargement. Maroc Telecom affichait le meilleur score de stabilité avec 29,9 %. Orange était deuxième avec 24,7 %, et inwi troisième avec 16,9 %.

Tunisie

Au cours du premier trimestre 2021, Tunisie Telecom offrait la vitesse de téléchargement la plus rapide sur le réseau haut débit fixe tunisien avec une moyenne de 8,02 Mbps (0,81 Mbps en chargement), tandis qu’Ooredoo était le plus rapide pour le chargement avec une vitesse de 3,91 Mbps (7,03 Mbps en téléchargement). TOPNET a atteint 7,12 Mbps en téléchargement et 0,78 Mbps en chargement, suivi par Orange (avec 6,73 Mbps en téléchargement // 0,94 Mbps en chargement) et Gnet (avec 6,59 Mbps en téléchargement // 0,77 Mbps en chargement).

D’un point de vue statistique, il n’y avait de vrai gagnant s’agissant de la stabilité du haut débit fixe, avec Tunisie Telecom enregistrant un score de 10,6 % et Ooredoo un score de 10,1 %. Orange se classait troisième avec 4,6 %, suivi par Gnet (3,7 %) et TOPNET (3,4 %).

Tunis et Grand Casablanca ont enregistré les vitesses de téléchargement mobile les plus rapides d’Afrique du Nord. Le gouvernorat d’Alexandrie a bénéficié du haut débit fixe le plus rapide

ookla_download-speeds_north-africa_map_0521_fr
D’après Speedtest Intelligence, Tunis, en Tunisie, et Grand Casablanca, au Maroc, ont bénéficié au cours du premier trimestre 2021 des vitesses de téléchargement mobile les plus rapides parmi les zones métropolitaines les plus populaires d’Afrique du Nord avec des moyennes de 22,65 Mbps et 22,44 Mbps, respectivement. Le gouvernorat d’Alexandrie, en Égypte, arrivait en troisième position avec 16,63 Mbps, suivi par le gouvernorat du Caire en Égypte (14,32 Mbps), Tripoli en Libye (13,71 Mbps) et Alger en Algérie (12,81 Mbps).

Le gouvernorat d’Alexandrie affichait la vitesse de téléchargement la plus rapide sur le réseau haut débit fixe avec une moyenne de 21,24 Mbps. Le gouvernorat du Caire se classait deuxième avec 20,71 Mbps, le Grand Casablanca troisième (10,70 Mbps), Tripoli quatrième (10,02 Mbps), Tunis cinquième (7,47 Mbps) et Alger sixième (4,60 Mbps).

Cell Analytics brosse un tableau édifiant des villes d’Afrique du Nord

Cell Analytics d’Ookla, est un outil inestimable qui renseigne sur la qualité du réseau sans fil, les mesures RF (force du signal), l’utilisation des données, la densité des utilisateurs (à l’intérieur et à l’extérieur) et les emplacements des sites cellulaires d’un territoire donné. Cell Analytics permet aux opérateurs mobiles de renforcer la qualité de leur réseau et d’identifier avec une extrême précision les zones à améliorer.

Les cartes ci-dessous utilisent les données Cell Analytics du quatrième trimestre 2020 et du premier trimestre 2021 pour mettre en évidence deux éléments dignes d’intérêt dans les grandes villes d’Afrique du Nord : le meilleur fournisseur en termes de force du signal 4G LTE RSRP à l’intérieur et à l’extérieur dans une zone donnée et la force du signal 4G LTE RSRP par fournisseur dans les principales zones d’intérêt. Sur les cartes 4G LTE RSRP en intérieur et en extérieur, Cell Analytics identifie le meilleur opérateur de réseau mobile d’une zone donnée ou crée des zones par couleur en cas de très net gagnant d’un point de vue statistique. Les cartes par fournisseur montrent les performances de chacun dans une zone donnée, le rose et le rouge indiquant un signal fort et le bleu, un signal faible.

Faites défiler les cartes Cell Analytics des grandes villes nord-africaines ou cliquez sur une ville ci-dessous :

Alexandrie

La bibliothèque d’Alexandrie a disparu mais la Bibliotheca Alexandrina fait figure de testament de ce que le monde a perdu et de centre culturel majeur en Égypte. Dans la métropole trépidante, les cartes 4G LTE RSRP ci-dessous brossent deux situations différentes : le meilleur signal réseau mobile en extérieur et le meilleur signal réseau en intérieur relevés à Alexandrie au cours du quatrième trimestre 2020 et du premier trimestre 2021. Il apparaît clairement que plusieurs opérateurs fournissent le signal cellulaire le plus fort dans différentes parties de la ville et que certains bâtiments sont mieux servis que d’autres.

Alors qu’il est utile de savoir où opère le meilleur fournisseur dans les lieux que vous fréquentez, Ookla Cell Analytics peut également cartographier les résultats 4G LTE RSRP (force du signal) pour chaque fournisseur, comme représentés ci-après. Les zones rouges correspondent à un signal fort, tandis que les zones bleues correspondent à un signal faible.

cell-analytics_alexandria_best_rsrp_0521_fr

cell-analytics_rsrp_alexandria_0521_fr-1

Alger

Le jardin botanique du Hamma à Alger est un espace vert luxuriant au cœur de la ville en plein essor. C’est également un excellent lieu géographique pour tester les performances mobiles. Les deux premières cartes ci-dessous représentent les meilleurs opérateurs réseau en matière de force du signal 4G LTE RSRP en extérieur (à gauche) et en intérieur (à droite) dans la zone.

Les trois cartes suivantes montrent la force du signal 4G LTE RSRP pour chaque opérateur, la couleur rouge correspondant aux signaux les plus forts et la bleue, aux signaux les plus faibles.

cell-analytics_algiers_best_rsrp_0521_fr

cell-analytics_rsrp_algiers_0521_fr-1

Le Caire

Situé en plein cœur du Caire, le Gezira Sporting Club offre une vue insulaire sur la ville en pleine effervescence. Les cartes suivantes représentent les meilleurs opérateurs réseau en matière de force du signal 4G LTE RSRP en extérieur (à gauche) et en intérieur (à droite) dans la zone :

cell-analytics_cairo_best_rsrp_0521_fr

Sur la rive opposée, à l’est du Gezira Sporting Club se trouve le célèbre musée égyptien. Avec un réseau de téléphonie mobile saturé dans le quartier animé, Cell Analytics représente la force du signal 4G LTE RSRP des meilleurs opérateurs. Les cartes suivantes font apparaître des zones rouges où le signal est le plus fort et des zones bleues où il est le plus faible.

cell-analytics_rsrp_cairo_0521_fr-1

Casablanca

La mosquée Hassan-II située en bord de mer au nord de Casablanca est un centre touristique majeur et un lieu stratégique en matière de performances mobiles. Les deux cartes ci-dessous représentent la meilleure force de signal 4G LTE RSRP atteinte par les fournisseurs les plus performants en extérieur et en intérieur :

cell-analytics_casablanca_best_rsrp_0521_fr

La prochaine série de cartes représente la force du signal 4G LTE RSRP des meilleurs fournisseurs dans la zone située légèrement au sud ouest des cartes ci-dessus. Le signal est le plus fort dans les zones rouges et le plus faible dans les zones bleues.

cell-analytics_rsrp_casablanca_0521_fr-1

Tripoli

Le littoral nord de Tripoli est un trésor culturel de taille. Les cartes ci-dessous représentent les meilleurs fournisseurs 4G LTE RSRP en extérieur et en intérieur :

cell-analytics_tripoli_best_rsrp_0521_fr

Le musée As-Saraya al-Hamra, ou musée du Château rouge, est l’une des attractions les plus prisées de Tripoli. Les cartes suivantes font apparaître des zones rouges où le signal est le plus fort et des zones bleues où le signal est le plus faible pour les fournisseurs les plus performants de Tripoli :

cell-analytics_rsrp_tripoli_0521_fr-1

Tunis

Le centre de Tunis est le cœur du développement culturel de la ville. Les cartes ci-dessous représentent les meilleurs fournisseurs 4G LTE RSRP en extérieur et en intérieur dans le quartier.

cell-analytics_tunis_best_rsrp_0521_fr

En zoomant davantage, nous pouvons voir la puissance du signal 4G LTE RSRP de chaque fournisseur dans une zone donnée. Les zones rouges représentent un signal fort, tandis que les zones bleues correspondent à un signal faible pour un fournisseur donné :

cell-analytics_rsrp_tunis_0521_fr-1

Les performances Internet en Afrique du Nord s’améliorent rapidement, et l’arrivée de la technologie 5G est imminente

Les performances Internet en Afrique du Nord s’améliorent rapidement. Grâce à d’autres investissements de la part des opérateurs et des gouvernements dans les réseaux 4G et 5G, ainsi que dans l’extension de l’accès au haut débit fixe, l’Afrique du Nord offre des perspectives prometteuses à ses internautes. Nous continuerons à surveiller les données depuis Speedtest Intelligence et Cell Analytics pour suivre l’évolution des performances Internet au cours de l’année à venir. Si vous vous trouvez en Afrique du Nord et souhaitez connaître les performances de votre fournisseur, procédez à un Speedtest sur Android ou iOS.

About the Author

Josh Fomon

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Ookla Research™ Articles

Josh Fomon | June 9, 2021

Brazil’s Internet Is Getting Faster and Accessible 5G Is on the Horizon

Leia em português

Brazil has become increasingly reliant on the internet for banking, business, telecommunication and leisure during the COVID-19 pandemic. However, the country ranked 49th in the world for fixed broadband speed and 74th for mobile speed according to April 2021 data from the Speedtest Global Index^™. In fact, Brazil’s fixed broadband speed has improved 69.2% year-over-year thanks to FTTH investments, moving the country up seven places from 56th in April 2020 to 49th in the Speedtest Global Index in April 2021. Brazil is on the brink of an internet revolution, with an upcoming 5G spectrum auction and future broadband investments becoming a priority. In this article, we examine fixed and mobile internet performance speeds, state-level performance, provider ratings and fastest providers, as well as city-level data on Brazil’s most populous cities to see which parts of the country are already enjoying faster speeds.

Brazil ranked third for mobile speeds among Latin America’s largest markets

ookla_speedtest_latin-america_mobile_speeds_map_0521_en

Speedtest Intelligence® reveals Brazil ranked third for median mobile internet performance among major regional markets at 19.14 Mbps (download) and 7.17 Mbps (upload), Mexico was first on the list (23.08 Mbps download / 9.98 Mbps upload), Argentina second (20.76 Mbps download / 6.94 Mbps upload), Colombia fourth (11.04 Mbps download / 6.99 Mbps upload) and Chile fifth (10.60 Mbps download / 8.44 Mbps upload).

Brazil has the second fastest fixed broadband

ookla_speedtest_latin-america_fixed_speeds_map_0521_en

Brazil was second only to Chile for median fixed broadband speeds among major Latin American markets during Q1 2021 according to Speedtest Intelligence. Chile showed speeds of 93.92 Mbps (download) and 30.72 Mbps (upload), and Brazil came in at 50.64 Mbps (download) and 26.37 Mbps (upload). Colombia was third (31.02 Mbps download / 6.67 Mbps upload), Mexico fourth (28.48 Mbps download / 7.57 Mbps upload) and Argentina fifth (28.10 Mbps download / 6.29 Mbps upload).

Brazil’s fastest mobile operator is far ahead of the competition

Claro had the fastest median mobile download and upload speeds

ookla_speedtest_median_mobile_speeds_brazil_0521_en

During Q1 2021, Claro had the fastest median mobile download and upload speeds in Brazil among top providers — an operator or ISP accounting for 3% or more of total test samples in the market for the entire period — at 27.54 Mbps (download) and 8.77 Mbps (upload). Vivo was second (19.53 Mbps download / 6.80 upload), TIM third (14.88 Mbps download / 6.55 Mbps upload) and Oi fourth (10.93 Mbps download / 4.90 Mbps upload).

We expect that Brazil’s mobile speeds will continue to accelerate as 5G technology becomes more accessible and network providers invest in more 5G deployments. An upcoming spectrum auction could improve 5G offerings for consumers and dramatically accelerate Brazilians’ mobile experience.

Network performance is often an important factor to a customer’s experience, but it’s not the only thing people take into consideration when evaluating their internet providers. We used Speedtest Consumer Sentiment^™ data on five-star ratings and Net Promoter Score (NPS) to better understand how network performance impacts customer satisfaction in Brazil during Q1 2021.

According to Consumer Sentiment data, Brazil’s mobile network operators scored among consumers during Q1 2021: Claro had the best NPS score in Brazil at -6.17. Vivo was second (-13.32), TIM third (-17.82), and Oi fourth (-30.51). These scores happen to directly correspond to mobile performance among Brazil’s top providers, though there could be a host of other factors to account for in these scores.

Vivo had the fastest fixed broadband performance

ookla_speedtest_median_fixed_speeds_brazil_0521_en

Brazil’s top fixed broadband providers had a competitive race for fastest provider in Brazil during Q1 2021. Vivo achieved the fastest median download and upload speeds in Brazil at 68.25 Mbps (download) and 52.72 Mbps (upload). Claro was second (60.54 Mbps download / 10.72 Mbps upload) and Oi was third (55.13 Mbps download / 43.43 Mbps upload).

Speedtest Consumer Sentiment data and NPS revealed that Vivo had the best score for fixed broadband among top providers during Q1 2021 at -12.12. Oi was second at -19.80 and Claro third (-41.18).

The Federal District had the fastest median fixed broadband download speed, Rio Grande do Sul the fastest mobile download speed

Most Brazilian states achieved median download speeds between 42.00 Mbps and 52.00 Mbps over fixed broadband

ookla_speedtest_fixed_speeds_brazil_map_0521_en

Brazil’s Federal District achieved the fastest median fixed broadband speed among Brazilian states at 75.71 Mbps during Q1 2021. Roraima was second (60.72 Mbps) and São Paulo third (57.48 Mbps). While there was no statistically slowest state in Brazil, Sergipe and Bahia recorded the slowest median speeds at 30.44 Mbps and 30.92 Mbps, respectively. Alagoas and Pernambuco ranked slightly faster at 32.90 Mbps and 36.50 Mbps, respectively.

During the same period, there was no clear statistical winner for fastest median upload speed over fixed broadband but Roraima achieved 43.43 Mbps, Amapá 42.34 Mbps, and Piauí 39.24 Mbps. The slowest median upload speeds among Brazilian states were in Sergipe (15.92 Mbps), Alagoas (19.87 Mbps) and Amazonas (20.26 Mbps).

Rio Grande do Sul has the fastest median mobile download speeds

ookla_speedtest_mobile_speeds_brazil_map_0521_en

Rio Grande do Sul had the fastest median mobile download speed among Brazilian states during Q1 2021 at 23.31 Mbps. While there was no statistical runner-up, Rio de Janeiro recorded 21.10 Mbps, followed by Federal District (21.08 Mbps), São Paulo (21.00 Mbps), Paraná (20.64 Mbps), Roraima (20.51 Mbps) and Santa Catarina (20.42 Mbps). The state with the slowest median upload speed over mobile in Brazil was Paraiba at 13.74 Mbps.

There was no statistically significant winner for upload speed among Brazil’s states, though Roraima had a median upload of 9.38 Mbps, Federal District 8.90 Mbps and Rondonia 8.47 Mbps.

São Paulo had the fastest mobile speeds

ookla_speedtest_mobile_speeds_cities_brazil_map_0521_en-1

São Paulo had the fastest median mobile download speeds of Brazil’s top five most populous cities at 22.81 Mbps during Q1 2021. Rio de Janeiro was second with 21.91 Mbps, Brasília third (21.08 Mbps), Fortaleza fourth (18.77 Mbps) and Salvador fifth (17.59 Mbps).

Competition for the fastest mobile provider was intense during Q1 2021. Oi had the fastest median download speed in Rio de Janeiro at 56.24 Mbps. Claro had the fastest median download and upload speeds during Q1 2021 in Salvador (48.19 Mbps download/18.99 Mbps upload) and in São Paulo (39.82 Mbps download/10.96 Mbps upload). In Brasília and Fortaleza there was no statistically significant winner for fastest mobile download speed among Brazil’s top providers. In Brasília, Claro achieved 32.57 Mbps to Vivo’s 31.16 Mbps and Oi’s 30.24 Mbps. Oi had the fastest median upload speed in Brasília with 14.23 Mbps. In Fortaleza, Vivo achieved a median download speed of 37.64 Mbps to Claro’s 34.77 Mbps.

Consumer sentiment varies across the country mobile consumers

Speedtest Consumer Sentiment data and NPS revealed a lot about consumer sentiment in Brazil’s major cities during Q1 2021. Claro was the top-rated provider in Rio de Janeiro (-2.87) and Salvador (-1.15). Vivo was the top-rated provider in Fortaleza (10.35). Claro-nxt (owned by Claro after the Nextel merger in Q2 2021) was top rated in São Paulo (-14.12). Oi was the top-rated provider in Brasília (3.85).

Brasília had the fastest median fixed broadband download speeds

ookla_speedtest_fixed_speeds_cities_brazil_map_0521_en-1

Speedtest intelligence reveals Brasília had the fastest median fixed broadband download speeds among the five most populous cities in Brazil at 75.72 Mbps (21.06 Mbps upload) during Q1 2021. São Paulo was second at 60.41 Mbps, Fortaleza third (56.83 Mbps), Rio de Janeiro fourth (51.09 Mbps) and Salvador fifth (45.85 Mbps). Fortaleza had the fastest median upload speed at 34.03 Mbps.

Vivo was the fastest fixed broadband provider among top providers during Q1 2021 in Rio de Janeiro (79.22 Mbps) and São Paulo (90.08 Mbps). TIM Live was fastest in Salvador (91.41 Mbps). Oi provided the fastest fixed broadband speeds in Brasília at 89.36 Mbps. There was no statistically significant winner in Fortaleza, though Oi had a median download speed at 94.43 Mbps and Brisanet had a median download speed of 93.45 Mbps.

According to Speedtest Consumer Sentiment, these median download speeds almost mirrored consumer ratings. Vivo was the top-rated NPS provider in Rio de Janeiro and São Paulo at 3.63 and 2.25, respectively. Oi was top-rated in Brasília at -14.03. TIM Live edged out Oi in Salvador -23.93 to -24.65. And in Fortaleza, Brisanet was first at 4.72, followed by Oi at 2.28.

Faster mobile speeds are just around the corner for Brazil

Despite numerous political challenges, the Brazilian National Telecommunications Agency (Agency Nacional de Telecomunicacoes or Anatel) is inching closer to holding a massive 5G spectrum auction that is expected to take place around the end September or October. This auction aims to enable Brazilian operators to significantly boost their coverage footprint and capacity, and improve overall end user experience. Anatel will auction several ranges of spectrum:

700 MHz: multiple 10 MHz FDD blocks nationwide
3.5 GHz: two 100 MHz blocks and one 80 MHz nationwide
2.3 GHz: one 50 MHz block and one 40 MHz regional block
26 GHz (mmWave): five 400 MHz nationwide blocks and three regional blocks

Additionally, Anatel mandates that participating mobile operators deploy Standalone (SA) 5G networks by 2022 instead of relying on the Dynamic Spectrum Sharing (DSS) technology, which allows operators to use the existing 4G spectrum for both 4G and 5G operation. DSS technology is already in use by Brazilian operators, but the overall network capacity tends to be reduced due to the overhead associated with running both technologies on the same slice of spectrum. The injection of hundreds of megahertz of greenfield spectrum assets to the Brazilian mobile market promises an enhanced 5G coverage across wider geographies using the 700 MHz licenses, multi-gigabit speeds that come with 3.5 GHz and the millimeter wave, and endless opportunities for the enterprise segment of the industry.

Brazil remains an exciting market to watch and we’ll continue to monitor their internet performance for newsworthy events. If you want to learn more about Speedtest Intelligence and Speedtest Consumer Sentiment, please contact us.

Português

A internet no Brasil está ficando mais rápida e acessível, e o 5G está no horizonte

O Brasil tornou-se cada vez mais dependente da internet para serviços bancários, negócios, telecomunicações e lazer durante a pandemia da COVID-19. No entanto, o país ficou em 49º lugar no mundo em velocidade de banda larga fixa e em 74º em velocidade móvel, de acordo com dados de abril de 2021 do Speedtest Global Index^™. Na verdade, a velocidade da banda larga fixa no Brasil melhorou 69,2% em relação ao ano anterior graças aos investimentos em FTTH, elevando o país em sete posições, de 56º em abril de 2020 para 49º no Índice Global Speedtest em abril de 2021. O Brasil está à beira de uma revolução na internet, com um leilão de espectro 5G e futuros investimentos em banda larga se tornando uma prioridade. Neste artigo, analisamos o desempenho de velocidades da internet fixa e móvel, desempenho em nível estadual, avaliações de provedores, os provedores mais rápidos, bem como dados a nível municipal nas cidades mais populosas do Brasil, para saber quais partes do país já estão desfrutando de velocidades mais rápidas.

O Brasil ficou em terceiro lugar em velocidades móveis entre os maiores mercados da América Latina

ookla_speedtest_latin-america_mobile_speeds_map_0521_pt-1

Speedtest Intelligence® revela que o Brasil ficou em terceiro lugar em desempenho médio de internet móvel entre os principais mercados regionais, com 19,14 Mbps (download) e 7,17 Mbps (upload). O México ficou em primeiro lugar na lista (23,08 Mbps de download/9,98 Mbps de upload), a Argentina em segundo (20,76 Mbps de download/6,94 Mbps de upload), a Colômbia em quarto (11,04 Mbps de download/6,99 Mbps de upload) e o Chile em quinto (10,60 Mbps de download/8,44 Mbps de upload).

O Brasil tem a segunda banda larga fixa mais rápida

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Em velocidades médias de banda larga fixa entre os principais mercados latino-americanos durante o primeiro trimestre de 2021, o Brasil ficou atrás apenas do Chile, de acordo com a Speedtest Intelligence. O Chile apresentou velocidades de 93,92 Mbps (download) e 30,72 Mbps (upload), e o Brasil chegou a 50,64 Mbps (download) e 26,37 Mbps (upload). A Colômbia ficou em terceiro (31,02 Mbps de download/6,67 Mbps de upload), o México em quarto (28,48 Mbps de download/7,57 de upload Mbps) e a Argentina em quinto (28,10 Mbps de download/6,29 Mbps de upload).

As operadoras móveis mais rápidas do Brasil estão muito à frente da concorrência

A Claro teve a velocidade média de download e upload móvel mais rápida

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Durante o primeiro trimestre de 2021, a Claro teve a velocidade média de download e upload móvel mais rápida do Brasil entre [os principais provedores — uma operadora ou ISP responsável por 3% ou mais do total de amostras de teste no mercado para todo o período] (/insights/blog/how-ookla-ensures-accurate-reliable-data-2021/#top-providers) — a 27,54 Mbps (download) e 8,77 Mbps (upload). A Vivo ficou em segundo (19,53 Mbps de download/6,80 de upload), a TIM em terceiro (14,88 Mbps de download/6,55 Mbps de upload) e a Oi em quarto (10,93 Mbps de download/4,90 Mbps de upload).

Esperamos que as velocidades móveis do Brasil continuem a acelerar à medida que a tecnologia 5G se torna mais acessível e os provedores de rede invistam em mais implantações 5G. O leilão de espectro que acontecerá em breve deve melhorar as ofertas 5G para os consumidores e acelerar drasticamente a experiência móvel dos brasileiros.

O desempenho da rede é muitas vezes um fator importante para a experiência do cliente, mas não é o único que as pessoas levam em consideração ao avaliar seus provedores de internet. Usamos os dados de Speedtest Consumer Sentiment^™ com os rankings de cinco estrelas e Net Promoter Score (NPS) para entender melhor como o desempenho de rede afetou a satisfação de clientes no Brasil durante o primeiro trimestre de 2021.

De acordo com dados de opinião do consumidor, as operadoras de rede móvel do Brasil obtiveram a seguinte pontuação entre os consumidores durante o primeiro trimestre de 2021: A Claro teve a melhor pontuação de NPS no Brasil com -6,17. A Vivo foi a segunda (-13,32), a TIM a terceira (-17,82) e a Oi a quarta (-30,51). Essas pontuações se correlacionam diretamente ao desempenho móvel entre os principais provedores do Brasil, embora possa haver uma série de outros fatores a serem considerados nessas pontuações.

A Vivo teve o desempenho de banda larga fixa mais rápido

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Os principais provedores de banda larga fixa do Brasil competiram em uma verdadeira corrida para ver quem era o provedor mais rápido no Brasil durante o primeiro trimestre de 2021. A Vivo atingiu a velocidade média de download e upload mais rápida do Brasil com 68,25 Mbps (download) e 52,72 Mbps (upload). A Claro foi a segunda (60,54 Mbps de download/10,72 Mbps de upload) e a Oi a terceira (55,13 Mbps de download/43,43 Mbps de upload).

Os dados do Speedtest Consumer Sentiment e NPS revelaram que a Vivo teve a melhor pontuação para banda larga fixa entre os principais provedores durante o primeiro trimestre de 2021 em -12,12. A Oi foi a segunda, com -19,80, e a Claro a terceira (-41,18).

O Distrito Federal teve a velocidade média de download de banda larga fixa mais rápida, enquanto o Rio Grande do Sul a velocidade de download móvel mais rápida

A maioria dos estados brasileiros atingiu velocidades médias de download entre 42,00 Mbps e 52,00 Mbps em banda larga fixa

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O Distrito Federal alcançou a velocidade média de banda larga fixa mais rápida entre os estados brasileiros com 75,71 Mbps durante o primeiro trimestre de 2021. Roraima ficou em segundo (60,72 Mbps) e São Paulo em terceiro (57,48 Mbps). Embora não houvesse nenhum estado estatisticamente mais lento no Brasil, Sergipe e Bahia registraram as velocidades medianas mais lentas em 30,44 Mbps e 30,92 Mbps, respectivamente. Alagoas e Pernambuco estiveram um pouco mais rápidos, com 32,90 Mbps e 36,50 Mbps, respectivamente.

Durante o mesmo período, não houve um vencedor único estatisticamente para a velocidade média de upload mais rápida em banda larga fixa, mas Roraima alcançou 43,43 Mbps, Amapá 42,34 Mbps e Piauí 39,24 Mbps. As velocidades médias de upload mais lentas entre os estados brasileiros foram em Sergipe (15,92 Mbps), Alagoas (19,87 Mbps) e Amazonas (20,26 Mbps).

O Rio Grande do Sul tem a velocidade média de download móvel mais rápida

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O Rio Grande do Sul teve a velocidade média de download móvel mais rápida entre os estados brasileiros durante o primeiro trimestre de 2021 alcançando 23,31 Mbps. Embora não houvesse um segundo colocado estatístico, o Rio de Janeiro registrou 21,10 Mbps, seguido por: Distrito Federal (21,08 Mbps), São Paulo (21,00 Mbps), Paraná (20,64 Mbps), Roraima (20,51 Mbps) e Santa Catarina (20,42 Mbps) . O estado com a velocidade média de upload mais lenta no Brasil foi a Paraíba, com 13,74 Mbps.

Não houve vencedor estatisticamente significativo para velocidade de upload entre os estados do Brasil, embora Roraima tivesse um upload médio de 9,38 Mbps, Distrito Federal 8,90 Mbps e Rondônia 8,47 Mbps.

São Paulo teve as velocidades móveis mais rápidas

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São Paulo teve a velocidade média de download de celular mais rápida das cinco cidades mais populosas do Brasil, com 22,81 Mbps durante o primeiro trimestre de 2021. O Rio de Janeiro ficou em segundo lugar com 21,91 Mbps, Brasília em terceiro (21,08 Mbps), Fortaleza em quarto (18,77 Mbps) e Salvador em quinto (17,59 Mbps).

A competição pelo operador móvel mais rápido por cidade foi intensa durante o primeiro trimestre de 2021. A Oi teve a velocidade média de download mais rápida do Rio de Janeiro, 56,24 Mbps. A Claro teve as velocidades médias de download e upload mais rápidas durante o primeiro trimestre de 2021 em Salvador (48,19 Mbps de download/18,99 Mbps de upload) e em São Paulo (39,82 Mbps de download/10,96 Mbps de upload). Em Brasília e Fortaleza, não houve vencedor estatisticamente significativo para a velocidade de download móvel mais rápida entre os principais provedores do Brasil. Em Brasília, a Claro atingiu 32,57 Mbps, a Vivo atingiu 31,16 Mbps e a Oi, 30,24 Mbps. A Oi teve a velocidade média de upload mais rápida de Brasília, com 14,23 Mbps. Em Fortaleza, a Vivo atingiu uma velocidade média de download de 37,64 Mbps enquanto a Claro alcançou 34,77 Mbps.

O sentimento do consumidor varia entre os consumidores de celulares do país

Os dados do Speedtest Consumer Sentiment e de NPS revelaram muito sobre o sentimento do consumidor nas principais cidades do Brasil durante o primeiro trimestre de 2021. A Claro foi a provedora com melhor classificação no Rio de Janeiro (-2,87) e em Salvador (-1,15). A Vivo foi a operadora mais bem avaliada em Fortaleza (10,35). A Claro-nxt (de propriedade da Claro, após a fusão com a Nextel no segundo trimestre de 2021) foi a mais bem avaliada em São Paulo (-14,12). A Oi foi a provedora mais bem avaliada em Brasília (3,85).

Brasília teve a velocidade média de download de banda larga fixa mais rápida

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O Speedtest Intelligence revela que Brasília teve a velocidade média de download de banda larga fixa mais rápida entre as cinco cidades mais populosas do Brasil, alcançando 75,72 Mbps (upload de 21,06 Mbps) durante o primeiro trimestre de 2021. São Paulo ficou em segundo lugar com 60,41 Mbps, Fortaleza em terceiro (56,83 Mbps), Rio de Janeiro em quarto (51,09 Mbps) e Salvador em quinto (45,85 Mbps). Fortaleza teve a velocidade média de upload mais rápida, com 34,03 Mbps.

A Vivo foi o provedor de banda larga fixa mais rápido entre os principais provedores durante o primeiro trimestre de 2021 no Rio de Janeiro (79,22 Mbps) e São Paulo (90,08 Mbps). A TIM Live foi o serviço mais rápido em Salvador (91,41 Mbps). A Oi forneceu as velocidades de banda larga fixa mais rápidas de Brasília, 89,36 Mbps. Não houve primeiro colocado estatisticamente significativo em Fortaleza, embora a Oi tenha apresentado uma velocidade média de download de 94,43 Mbps e a Brisanet uma velocidade média de download de 93,45 Mbps.

De acordo com o Speedtest Consumer Sentiment, essas velocidades médias de download em sua maioria refletiram as avaliações dos consumidores. A Vivo foi o provedor com NPS de melhor classificação no Rio de Janeiro e São Paulo com 3,63 e 2,25, respectivamente. A Oi foi a melhor colocada em Brasília, com -14,03. A TIM Live venceu a Oi em Salvador -23,93 para -24,65. E em Fortaleza, a Brisanet ficou em primeiro com 4,72, seguida da Oi com 2,28.

Velocidades móveis mais rápidas estão chegando no Brasil

Apesar de vários desafios políticos, a Agência Nacional de Telecomunicações do Brasil (ou Anatel) está prestes a realizar um leilão de espectro 5G massivo que deve ocorrer no final de setembro ou outubro. Esse leilão visa permitir que as operadoras brasileiras aumentem significativamente presença e capacidade de cobertura e melhorem a experiência geral do usuário final. A Anatel vai leiloar várias faixas de espectro:

700 MHz: vários blocos FDD de 10 MHz em todo o país
3,5 GHz: dois blocos de 100 MHz e um de 80 MHz em todo o país
2,3 GHz: um bloco de 50 MHz e um bloco regional de 40 MHz
26 GHz (mmWave): cinco blocos de 400 MHz em todo o país e três blocos regionais

Além disso, a Anatel exige que as operadoras móveis participantes implantem redes 5G autônomas (SA) até 2022, em vez de depender da tecnologia de compartilhamento dinâmico de espectro (DSS), que permite às operadoras usar o espectro 4G existente para operação 4G e 5G. A tecnologia DSS já está em uso pelas operadoras brasileiras, mas a capacidade geral da rede tende a ser reduzida diante da sobrecarga associada à execução de ambas as tecnologias na mesma fatia do espectro. A entrada de centenas de megahertz de ativos de espectro Greenfield para o mercado móvel brasileiro promete uma cobertura 5G aprimorada em áreas geográficas mais amplas usando as licenças de 700 MHz, velocidades multigigabit que vêm com 3,5 GHz, bem como a onda milimétrica e oportunidades infinitas para o segmento empresarial da indústria.

O Brasil continua sendo um mercado animador de se observar e continuaremos monitorando o desempenho dele na internet em relação aos eventos de interesse jornalístico. Se você quiser saber mais sobre Speedtest Intelligence e Speedtest Consumer Sentiment, entre em contato conosco.

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Josh Fomon

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Josh Fomon | June 14, 2021

Exploring Fixed Broadband Network Performance Across Russia

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Fixed broadband speeds are on the rise in Russia with a 36.9% increase in download speed during the past year and the country ranked 51st in the world for fixed broadband speed as of April 2021, according to the Speedtest Global Index^™. Internet performance in Russia varies greatly at the oblast and city level with a clear trend of decreased performance in less populated areas. This article explores the state of Russia’s fixed broadband network performance, including data on: internet speeds, consistency and customer sentiment around providers.

MTS leads fixed broadband performance in Russia

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Download speeds for Russian providers varied greatly in Q1 2021, with MTS showing the fastest median download and upload speeds at 71.97 Mbps and 79.13 Mbps, respectively. This put MTS slightly faster than Dom.ru who had a median download speed of 66.52 Mbps and median upload speed of 73.70 Mbps. Next was Beeline who had a median download speed of 57.29 Mbps and a median upload speed of 65.18 Mbps. The slowest two providers across Russia were Rostelecom and TTK with download speeds of 50.11 Mbps and 45.52 Mbps, and upload speeds of 55.17 Mbps and 54.36 Mbps, respectively.

Speedtest Consumer Sentiment^™ data provides rich insights into customer satisfaction over time, as well as competitive benchmarking, by providing data on customers’ overall satisfaction with their network providers (based on a five-star scale). This data set is gathered from single-question surveys presented to users at the end of a Speedtest. Dom.ru received the highest rating during Q1 2021 at 3.3 stars and MTS coming in close behind at 3.0. Beeline, Rosetelecom and TTK were within .1 stars of each other with five-star ratings of 2.9, 2.8, and 2.8, respectively. While there was no statistical winner for most consistent internet experience amongst telecommunication providers Dom.ru had a score of 79.6%, MTS a score of 78.8%, Beeline a score of 77.1%, TTK a score of 70.7%, and Rostelecom a score of 67.8%.

Novosibirsk Oblast had the fastest median download speed, while slowest Magadan Oblast was 45.4% behind

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Median fixed broadband speeds varied widely between oblasts in Q1 2021, with median download speeds between 33.25 Mbps and 60.93 Mbps. Novosibirsk Oblast was the fastest with a median download speed of 60.93 Mbps. Murmansk Oblast, Kemerovo Oblast and Tomsk Oblast were close behind with median download speeds of 59.32 Mbps, 59.31 Mbp, and 59.01 Mbps, respectively. The Oblast of Chelyabinsk had a median download speed of 58.61 Mbps, Bryansk 57.80 Mbps and Lipetsk 57.38 Mbps. The eighth, ninth and tenth best performing oblasts were Sverdlovsk Oblast at 55.59 Mbps, Nizhny Novgorod Oblast at 53.41 Mbps, and Tula Oblast at 52.70 Mbps.

The slowest oblast was Magadan with a median download speed of 33.25 Mbps during Q1 2021, 45.4% slower than that in Novosibirsk Oblast. Kostroma Oblast, Belgorod Oblast, Pskov Oblast and Novgorod Oblast experienced median download speeds of 36.05 Mbps, 36.77 Mbps, 36.85 Mbps and 39.43 Mbps, respectively. Arkhangelsk was the sixth slowest oblast with a median download speed of 44.11 Mbps, followed by Amur Oblast with a speed of 44.94 Mbps, and Kaliningrad Oblast with a median speed of 45.31 Mbps. Penza, Kurgan and Leningrad oblasts came within 0.14 Mbps of each other with median download speeds of 46.00 Mbps, 46.10 Mbps, and 46.14 Mbps, respectively.

Moscow had the fastest fixed broadband in Q1 2021

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Looking at the 10 most populous cities in Russia, we found that Moscow had the fastest median download speed in Q1 2021 with 70.65 Mbps. Yekaterinburg, St. Petersburg and Novosibirsk were within 1 Mbps of each other with median downloads speeds of 61.06 Mbps, 60.83 Mbps and 60.81 Mbps, respectively. Nizhny Novgorod had median download speeds of 58.80 Mbps and Chelyabinsk 58.37 Mbps. The three cities with the slowest median download speeds were Rostov-on-Don, Kazan and Samara at 53.38 Mbps, 52.58 Mbps and 51.33 Mbps, respectively. Moscow achieved a 37.6% faster download speed than Samara.

City rankings by fixed broadband upload speeds were somewhat similar to what we saw for median download speeds with Moscow being the fastest again with a median upload speed of 72.62 Mbps. Novosibirsk came in second for upload speed at 70.80 Mbps. Chelyabinsk and Nizhny Novgorod came within 0.2 Mbps of each other measuring upload speeds of 67.97 Mbps and 67.82 Mbps, respectively, while Yekaterinburg came in at 65.30 Mbps and Omsk at 63.50 Mbps. St. Petersburg was seventh at 62.77 Mbps, Rostov-on-Don eighth at 60.91 Mbps, Samara ninth at 56.55 Mbps and Kazan last at 56.28 Mbps.

Fastest and most consistent provider varies by city

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MTS was the internet service provider with the fastest median download speed in Moscow during Q1 2021 at 106.52 Mbps. Rostelecom was the fastest provider in Chelyabinsk (65.21 Mbps) and St. Petersburg (77.00 Mbps). Ufanet was the fastest provider in Kazan (87.33 Mbps) and Dom.ru was fastest in Rostov-on-Don (72.62 Mbps) and Samara (66.27 Mbps). Performance was too close to call a fastest provider in Nizhny Novgorod, Novosibirsk, Omsk and Yekaterinburg.

The provider with the highest Consistency Score^™ — the percentage of a provider’s data samples that meet a 25 Mbps minimum download speed and 3 Mbps minimum upload speed — also varied across the largest Russian cities. MTS had the highest Consistency Score in Moscow (82.9%) and Novosibirsk (81.5%). Dom.ru had the highest Consistency Score in Samara (80.5%) and Yekaterinburg (80.8%). InterSvayz led the way in Consistency Score for Chelyabinsk (79.0%), while Ufanet had the highest Consistency Score in Kazan (84.5%).

We also used Consumer Sentiment data to analyze how users perceive their internet service providers. This data shows how consumers rated operators in each city on a 5-star scale. In St. Petersburg, Obit received the highest rating with 3.7 stars, while in Yekaterinburg, Planet received a rating of 3.6 stars. In Chelyabinsk, Moscow, Novosibirsk and Omsk there were no statistical winners for ratings, however the providers with ratings on the higher end were as follows: Dom.ru (3.3 stars) and InterSvyaz (3.2 stars) in Chelyabinsk; MTS (3.4 stars and WiFire (3.4 stars) in Moscow; Novotelecom (3.3 stars) and SiberiaNet (3.3 stars) in Novosibirsk; and Dom.ru (3.0 stars) and Omsk Cable Net (3.0 stars) in Omsk. We have not reported ratings data from Kazan, Nizhny Novgorod, Rostov-on-Don or Samara because there were too few samples in those cities.

We’ll continue to follow Russia’s fixed broadband performance and consumer sentiment data to see how performance and satisfaction change over time. If you’d like to learn more about internet speeds in Russia and other markets around the world, click here to read more insights from Ookla®.

Анализ скорости фиксированного широкополосного доступа в Интернет в России

Скорость фиксированного широкополосного доступа в России растет: за последний год скорость загрузки увеличилась на 36,9%. По состоянию на апрель 2021 года страна занимает 51 место по скорости фиксированного широкополосного доступа согласно данным Speedtest Global Index™. Скорость Интернета в России значительно отличается в зависимости от области и города с явной тенденцией к снижению в менее населенных районах. В этой статье исследуется состояние скорости фиксированного широкополосного доступа в Интернет в России, в том числе анализируются данные о скорости Интернета, стабильности и настроениях потребителей в отношении провайдеров.

МТС лидирует по показателям фиксированного широкополосного доступа в Интернет в России

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В I квартале 2021 года скорость загрузки у российских провайдеров значительно различалась, при этом МТС показала самые высокие медианные скорости загрузки и передачи — 71,97 Мбит/с и 79,13 Мбит/с соответственно. Таким образом, скорость МТС оказалась выше, чем у «Дом.ру», чья медианная скорость загрузки составила 66,52 Мбит/с, а передачи — 73,70 Мбит/с. Следующей была компания «Билайн» со средней скоростью загрузки 57,29 Мбит/с и средней скоростью передачи 65,18 Мбит/с. Двумя самыми медленными провайдерами в России оказались «Ростелеком» и ТТК со скоростью загрузки 50,11 Мбит/с и 45,52 Мбит/с, а скоростью передачи — 55,17 Мбит/с и 54,36 Мбит/с соответственно.

Данные Speedtest Consumer Sentiment™ предоставляют подробные сведения об удовлетворенности клиентов с течением времени, а также сравнительный анализ конкурентов, за счет данных об общей удовлетворенности клиентов своими сетевыми провайдерами (по пятибалльной шкале). Этот набор данных, собранных в ходе опросов, состоящих из одного вопроса, задаваемого пользователям в конце Speedtest. Компания «Дом.ру» получила наивысший рейтинг за І квартал 2021 года — 3,3 балла, на втором месте МТС — 3,0 балла. «Билайн», «Ростелеком» и ТТК оказались в пределах 0,1 балла друг от друга с результатами 2,9, 2,8 и 2,8 баллов по пятибалльной шкале соответственно. Хотя среди провайдеров услуг связи не было статистического победителя по наиболее стабильной работе, компания «Дом.ру» получила оценку 79,6%, МТС —78,8%, «Билайн» — 77,1%, ТТК — 70,7%, а «Ростелеком» — 67,8%.

Самая высокая медианная скорость загрузки была в Новосибирской области, а самая низкая — в Магаданской области составляла на 45,4% меньше

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В I квартале 2021 года медианные скорости фиксированного широкополосного доступа широко варьировались между областями, при этом медианная скорость загрузки составляла от 33,25 Мбит/с до 60,93 Мбит/с. В Новосибирской области наблюдалась самая высокая медианная скорость загрузки — 60,93 Мбит/с. Мурманская, Кемеровская и Томская области продемонстрировали близкие результаты со скоростями загрузки 59,32 Мбит/с, 59,31 Мбит/с и 59,01 Мбит/с соответственно. Медианная скорость загрузки в Челябинской области составила 58,61 Мбит/с, в Брянской — 57,80 Мбит/с, а в Липецкой — 57,38 Мбит/с. На восьмом, девятом и десятом местах оказались Свердловская область со скоростью 55,59 Мбит/с, Нижегородская область со скоростью 53,41 Мбит/с и Тульская область со скоростью 52,70 Мбит/с.

Самой медленный результат продемонстрировала Магаданская область со скоростью загрузки 33,25 Мбит/с за I квартал 2021 года, что на 45,4% ниже, чем в Новосибирской области. В Костромской, Белгородской, Псковской и Новгородской областях скорости загрузки составили 36,05 Мбит/с, 36,77 Мбит/с, 36,85 Мбит/с и 39,43 Мбит/с соответственно. Архангельская область оказалась шестой среди самых медленных областей со скоростью загрузки 44,11 Мбит/с. За ней следуют Амурская область со скоростью 44,94 Мбит/с и Калининградская область со скоростью 45,31 Мбит/с. Результаты Пензенской, Курганской и Ленинградской областях варьировались в пределах 0,14 Мбит/с со скоростью загрузки 46,00 Мбит/с, 46,10 Мбит/с и 46,14 Мбит/с соответственно.

В I квартале 2021 года самый быстрый фиксированный широкополосный доступ в Интернет наблюдался в Москве

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Изучив 10 самых густонаселенных городов России, мы обнаружили, что в I квартале 2021 года у Москвы была самая высокая медианная скорость загрузки —70,65 Мбит/с. Различие результатов Екатеринбурга, Санкт-Петербурга и Новосибирска находилось в пределах 1 Мбит/с со средней скоростью загрузки 61,06 Мбит/с, 60,83 Мбит/с и 60,81 Мбит/с соответственно. Медианная скорость загрузки в Нижнем Новгороде составляла 58,80 Мбит/с, а в Челябинске — 58,37 Мбит/с. Три города с самой низкой скоростью загрузки: Ростов-на-Дону, Казань и Самара имеют показатели 53,38 Мбит/с, 52,58 Мбит/с и 51,33 Мбит/с соответственно. Скорость загрузки в Москве составляла на 37,6% выше, чем в Самаре.

Рейтинг городов по скоростям фиксированной широкополосной передачи был в некоторой степени похож на то, что мы наблюдали для скоростей загрузки, причем Москва снова оказалась самой быстрой со скоростью передачи 72,62 Мбит/с. Новосибирск продемонстрировал второй результат по скорости передачи — 70,80 Мбит/с. Результаты Челябинска и Нижнего Новгорода различались на 0,2 Мбит/с при скорости передачи 67,97 Мбит/с и 67,82 Мбит/с соответственно. В Екатеринбурге скорость составляла 65,30 Мбит/с, а в Омске — 63,50 Мбит/с. Санкт-Петербург оказался на седьмом месте со скоростью 62,77 Мбит/с, на восьмом — Ростов-на-Дону со скоростью 60,91 Мбит/с, затем Самара — 56,55 Мбит/с и на последнем месте Казань — 56,28 Мбит/с.

Самый быстрый и стабильный провайдер зависит от города

ookla_fixed_broadband_russia_provider_0621_ru-2

Провайдер с самым высоким показателем стабильности — процент выборок данных провайдера, отвечающих минимальной скорости загрузки 25 Мбит/с и минимальной скорости передачи 3 Мбит/с, также варьировался в крупнейших городах России. У МТС самый высокий показатель стабильности в Москве (82,9%) и Новосибирске (81,5%). Наивысший показатель стабильности «Дом.ру» был в Самаре (80,5%) и Екатеринбурге (80,8%). «Интерсвязь» лидирует по показателю стабильности в Челябинске (79,0%), в то время как «Уфанет» имеет самый высокий показатель стабильности в Казани (84,5%).

Мы также использовали данные о настроениях потребителей, чтобы проанализировать, как пользователи воспринимают своих интернет-провайдеров. Эти данные показывают, как потребители оценили операторов в каждом городе по пятибалльной шкале. В Санкт-Петербурге наивысший рейтинг получила компания «Обит» — 3,7 балла, а в Екатеринбурге «Планета» — 3,6 балла. В Челябинске, Москве, Новосибирске и Омске не было статистических победителей рейтингов, однако провайдеры с более высоким рейтингом были следующими: «Дом.ру» (3,3 балла) и «Интерсвязь» (3,2 балла) в Челябинске; МТС (3,4 балла) и WiFire (3,4 балла) в Москве; «Новотелеком» (3,3 балла) и SiberiaNet (3,3 балла) в Новосибирске; а также «Дом.ру» (3,0 балла) и «Омские кабельные сети» (3,0 балла) в Омске. Мы не представили данные рейтингов из Казани, Нижнего Новгорода, Ростова-на-Дону и Самары, поскольку в этих городах было слишком мало выборок.

Мы продолжим следить за показателями скорости фиксированного широкополосного доступа в Интернет в России и настроениями потребителей, чтобы увидеть, как скорость и удовлетворенность меняются с течением времени. Если вы хотите узнать больше о скорости Интернета в России и на других рынках по всему миру, нажмите [здесь] (/insights/blog/), чтобы получить больше информации от Ookla.

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Josh Fomon

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Josh Fomon | June 16, 2021

How COVID-19 Affected Roaming for Mobile Speeds in Europe

Roaming might seem like an unusual topic in a time when inter-country travel has been largely prohibited, but we wanted to build on our previous analysis to see how roaming performance and behaviors evolved over the past year. This analysis examines Speedtest data from Android devices in the European Union (E.U.) and the United Kingdom (U.K.) from Q1 2020 through Q1 2021. We’ve included the U.K. to maintain continuity with pre-Brexit reports.

Roaming speeds were slower in most European countries in Q1 2021

Speedtest Intelligence® again showed that consumers who are roaming outside their home countries often experience slower speeds. During Q1 2021, 19 out of the 26 European countries with statistically viable roaming sample sizes experienced slower median roaming download speeds than median local download speeds. Cyprus and Malta had too few roaming samples to be included in this year’s analysis for Q1 2021.

For the seven countries that saw increased speeds, Latvians experienced the largest increase in median download speed when roaming elsewhere in Europe at 23.4%, which was followed closely by Estonia (22.8%) and Ireland (19.5%). Greece, Romania and Slovenia saw increases of more than 5%. The U.K. saw about the same speeds roaming and locally with an increase of only 0.5% when roaming. Hungary also saw comparable roaming download speeds to local speeds with a decrease of only 0.5% when roaming.

Median Local vs. Roaming Download Speeds in Europe

Speedtest Intelligence® | Q1 2021

Country	Local Download (Mbps)	Roaming Download (Mbps)	% Change
Austria	36.19	26.13	-27.8%
Belgium	43.90	27.52	-37.3%
Bulgaria	61.76	29.74	-51.8%
Croatia	48.23	31.3	-35.1%
Czechia	31.35	19.74	-37.0%
Denmark	50.11	22.18	-55.7%
Estonia	34.34	42.16	22.8%
Finland	43.02	31.68	-26.4%
France	34.68	29.62	-14.6%
Germany	27.56	20.14	-26.9%
Greece	32.38	35.51	9.7%
Hungary	28.66	28.51	-0.5%
Ireland	14.99	17.91	19.5%
Italy	25.24	21.66	-14.2%
Latvia	22.69	28.00	23.4%
Lithuania	33.66	30.80	-8.5%
Luxembourg	40.65	26.31	-35.3%
Netherlands	77.52	26.48	-65.8%
Poland	26.51	23.13	-12.7%
Portugal	26.16	23.74	-9.3%
Romania	25.12	26.80	6.7%
Slovakia	23.79	20.94	-12.0%
Slovenia	27.63	29.58	7.1%
Spain	23.78	18.21	-23.4%
Sweden	38.26	23.16	-39.5%
United Kingdom	27.96	28.09	0.5%

Every other country on our list saw decreases in median download speeds of 8.5% or more while roaming, with customers from the Netherlands experiencing the largest drop (65.8%) from a local speed of 77.52 Mbps to 26.48 Mbps while roaming. Customers from Denmark and Bulgaria experienced roaming speeds less than half of what they’re accustomed to at home with decreases of 55.7% and 51.8%, respectively.

Roaming decreased during the pandemic while speeds increased

The COVID-19 pandemic has upended countless lives with multiple lockdowns throughout 2020 and 2021 and severe limits to movement across borders. Data from Speedtest Intelligence reflects this decrease in roaming with roaming samples markedly down when comparing Q1 2021 to Q1 2020. We saw the most roaming samples during Q3 2020 and Q1 2020, which corresponds to increased lockdowns and movement restrictions in Q2 and Q4 2020 in response to the first and second waves of the pandemic.

Roaming speeds for all European countries combined increased 6.9% between Q1 2020 and Q1 2021, though the increase was not linear. Median download speed while roaming decreased from 22.89 Mbps in Q1 2020 to 22.09 in Q2 2020 and slipped down to 20.68 Mbps in Q3 2020. Roaming speeds began to increase in Q4 2020 with the median download speed rising to 23.42 Mbps, and Q1 2021 saw a further increase to 24.47 Mbps.

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Estonia saw the biggest year-over-year increase in median roaming download speed, Slovakia and Italy saw the largest decrease

Median European Roaming Download Speeds

Speedtest Intelligence® | Q1 2020 – Q1 2021

Country	Q1 2020 Download (Mbps)	Q1 2021 Download (Mbps)	% Change
Europe (All Countries Combined)	22.89	24.47	6.9%
Austria	24.39	26.13	7.1%
Belgium	23.78	27.52	15.7%
Bulgaria	22.81	29.74	30.4%
Croatia	29.28	31.30	6.9%
Czechia	20.23	19.74	-2.4%
Denmark	21.38	22.18	3.7%
Estonia	27.82	42.16	51.5%
Finland	32.18	31.68	-1.6%
France	24.57	29.62	20.6%
Germany	20.74	20.14	-2.9%
Greece	41.07	35.51	-13.5%
Hungary	25.10	28.51	13.6%
Ireland	22.08	17.91	-18.9%
Italy	26.98	21.66	-19.7%
Latvia	26.38	28.00	6.1%
Lithuania	22.60	30.80	36.3%
Luxembourg	18.82	26.31	39.8%
Netherlands	18.39	26.48	44.0%
Poland	17.01	23.13	36.0%
Portugal	23.78	23.74	-0.2%
Romania	23.64	26.80	13.4%
Slovakia	26.16	20.94	-20.0%
Slovenia	25.30	29.58	16.9%
Spain	15.05	18.21	21.0%
Sweden	21.36	23.16	8.4%
United Kingdom	29.48	28.09	-4.7%

2020 also posed many challenges for telecom operators around the world as customers shifted use patterns. Despite these challenges, many Europeans saw increases in median roaming speeds year-over-year. In fact, customers in 17 out of the 26 countries analyzed saw faster download speeds while roaming elsewhere in Europe when comparing Q1 2020 to Q1 2021. Estonians saw the largest increase at 51.5% (from 27.82 Mbps to 42.16 Mbps), the Netherlands was next with a 44.0% jump (from 18.39 Mbps to 26.48 Mbps) and Luxembourg saw a 39.8% increase in download speed (from 18.82 Mbps to 26.31 Mbps).

Countries whose customers experienced year-over-year decreases in median downloads speed while roaming include Slovakia (20.0% decrease), Italy (19.7%), Ireland (18.9%), Greece (13.5%), the U.K. (4.7%), Germany (2.9%), Czechia (2.4%), Finland (1.6%) and Portugal (0.2%).

While the year-over-year change is an interesting baseline metric, it’s also important to note only Denmark, Germany, Poland and Spain had consistently slower median roaming download speeds than the European average during every quarter from Q1 2020 to Q1 2021. Every other country had at least one quarter where speeds were faster than the European average.

Outbound roaming speeds varied drastically from country to country from Q1 2020 to Q1 2021

Roaming speeds are heavily dependent on agreements between individual operators, which means they can vary dramatically by country and by operator. We looked closely at outbound roaming for individual countries to see how different countries’ networks performed during COVID-19 lockdowns.

Customers from the Netherlands roaming in France saw the fastest median roaming download speed in all of Europe during Q1 2021 at 70.46 Mbps. Customers from Germany roaming in Portugal experienced the slowest median roaming download speed during Q3 2020 at 0.42 Mbps.

Here were some of the fastest roaming speeds from select countries to other countries within Europe between Q1 2020 and Q1 2021:

Netherlands to France (70.46 Mbps in Q1 2021)
Bulgaria to the U.K. (58.21 Mbps in Q4 2020)
Netherlands to Poland (55.77 Mbps in Q1 2021)
Denmark to Sweden (40.46 Mbps in Q4 2020)
Finland to Estonia (48.41 Mbps in Q1 2020)

Here were some of the slowest roaming speeds between Q1 2020 and Q1 2021:

Germany to Portugal (0.42 Mbps in Q3 2020)
Czechia to France (4.98 Mbps in Q3 2020)
France to Portugal (5.54 Mbps in Q3 2020)
Hungary to France (5.95 Mbps in Q3 2020)
Poland to Belgium (7.59 Mbps in Q1 2020)

We’ll continue to watch roaming speeds over the next year to see how roaming changes as more countries reopen and travel picks up again. If you’re interested in learning more about roaming speeds for your business or country, please click here.

About the Author

Josh Fomon

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Josh Fomon | June 17, 2021

ICYMI: Ookla Data and Research from May 2021

Highlights from the Speedtest Global Index^™

Global-Index-Tweet-Image-May-2021-1

These are the top stories from May 2021:

Mobile

Saudi Arabia moved up one spot to fourth place, the country’s highest ranking in the past year.
China dropped to fifth place, which is its lowest ranking over the past 13 months.
Luxembourg has been climbing in performance since September 2020, achieving 11th place in May.
Finland was up three spots to 22nd during May. Finland has climbed 10 rankings over the past 13 months.

Fixed broadband

Chile was up two places to 13th. Chile’s May 2021 ranking represents an increase of 86% in download speeds and an improvement of 16 places compared to May 2020.
The United Arab Emirates jumped 10 spots to 16th place on fixed broadband, an all-time high for the country.

Articles worth a second look

How COVID-19 Affected Roaming for Mobile Speeds in Europe

Read our analysis on mobile roaming speeds in Europe and COVID-19’s impact on roaming speeds during from Q1 2020 through Q1 2021.

Exploring Fixed Broadband Network Performance Across Russia

Discover which Russian ISP has the fastest internet, which is most consistent and which has the highest rating. Includes data for oblasts and major cities.

Brazil’s Internet Is Getting Faster and Accessible 5G Is on the Horizon

Brazil is on the brink of blazing fast mobile and fixed internet speeds. Read more about how operators performed and which regions and cities had the fastest speeds during Q1 2021.

Ookla for Good^™ Adds 2019 Data and a New Collaboration with Mapbox

OoklaⓇ is excited to announce the availability of data from 2019 for benchmarking performance and a new partnership with Mapbox to help you visualize data.

Internet Speeds in North Africa are Rapidly Improving, but Still Lag Behind Much of the World

Learn about mobile and fixed broadband performance in Algeria, Egypt, Libya, Morocco and Tunisia, including a look at major cities in North Africa.

How to Choose the Best Provider For Your Needs: A Guide to Marketing Claims and Awards

Choosing a provider for your mobile experience and internet can be a difficult task. We put together a must-read reference for you to understand which marketing claims and awards you should pay attention to.

Ookla 5G Map^™

may5gmap-1
Over the past month, we saw 21,622 new 5G deployments across 108 countries, including two new countries. That brings Ookla’s 5G map up to 65,359 total 5G deployments. Click here to see the Ookla 5G Map in your area.

Don’t miss these upcoming events

How to Make Data-Driven Broadband Funding Decisions

Billions of dollars in federal funding are being dispersed this summer as part of the United States government’s mission to expand broadband across America. State and local policymakers are currently tasked with ensuring that funding goes to broadband investments that will connect constituents to the speeds they need.

Register for our June 23 webinar to learn more about how accurate, up-to-date information about internet performance and accessibility can help you prioritize funding decisions and bridge the digital divide in your jurisdiction.

About the Author

Josh Fomon

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Josh Fomon | July 15, 2021

Speedtest Global Index Market Analyses Now Available for 37 Countries

Speedtest Global Index^TM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 37 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 37 markets:

Africa and the Middle East

Asia and Oceania

China | Hong Kong (SAR) | IndonesiaMalaysia | Singapore | TaiwanVietnam

Europe

North and South America

Argentina | Brazil | CanadaEcuador | Mexico | PeruUnited States

Africa and the Middle East

Algeria

For the second quarter in a row, mobile provider Ooredoo had the highest Speed Score^™ (24.27) and Consistency Score^™ (84.5%) in Algeria during Q2 2021.
Apple devices achieved a mean download speed of 26.37 Mbps during Q2 2021, 26.4% faster than Apple’s speeds in Q1 2021 (20.86 Mbps).
The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria with a mean download speed of 38.15 Mbps.

Jordan
Fixed broadband provider Orange had the highest Speed Score (70.99) and Consistency Score (72.6%) in Jordan during Q2 2021.
Umniah achieved the fastest mobile Speed Score at 34.28 and best Consistency Score at 93.4%.
Amman had the fastest median fixed broadband download and upload speeds among the most populous cities in Jordan at 43.27 Mbps and 40.29 Mbps, respectively.
Among popular mobile devices, Apple’s iPhone 12 Pro Max 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 36.06 Mbps and 17.90 Mbps.

Kenya
Mobile provider Safaricom had the highest Speed Score (27.54) and Consistency Score (84.0%) in Kenya during Q2 2021, though both these scores were slightly lower than in Q1 2021.
For fixed broadband, Faiba was the provider that had the best Speed Score (23.19) and Consistency Score (43.9%) in Kenya during Q2 2021.
Mombasa had the fastest mean mobile download and upload speeds in Kenya’s most populous cities at 32.12 Mbps and 17.13 Mbps, respectively.
Eldoret had the fastest mean fixed broadband download speed in Kenya during Q2 2021 at 23.68 Mbps. Nairobi dropped three places from the fastest city for mean fixed broadband download speed during Q1 2021.

Morocco
Fixed broadband provider Orange beat out Q1 2021 winner Maroc Telecom for fastest provider in Morocco with a Speed Score of 19.27, a 35.0% increase from Q1 2021.
For fixed broadband, Maroc Telecom continued to have the best Consistency Score at 32.4% during Q2 2021.
On mobile, Maroc Telecom achieved the best Speed Score (59.24) and Consistency Score (92.6%) during Q2 2021.
Salé surpassed Marrakesh as the fastest city among Morocco’s most populous cities with the fastest mobile download and upload speeds at 40.78 Mbps and 13.80 Mbps, respectively.

Nigeria
For the second quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 28.82 during Q2 2021. While MTN was second, it improved its Speed Score 37.9% quarter over quarter, 18.70 to 25.78.
MTN edged out Airtel’s Q1 2021 top spot for best Consistency Score on mobile during Q2 2021, 83.4% to Airtel’s 82.5%.
Fixed broadband provider ipNX continued to have the best Speed Score (19.25) and Consistency Score (39.6%) in Nigeria during Q2 2021.
Port Harcourt continued to have the best mobile mean download speeds of any Nigerian city at 26.34 Mbps, but Kano made huge strides forward, improving its download speed by 61.8% over Q1 2021.

Qatar
Ooredoo had the best mobile and fixed broadband Speed Scores in Qatar during Q2 2021 at 149.01 and 69.45, respectively.
5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 393.89 Mbps, while Vodafone achieved 354.27 Mbps.
Ooredoo also had the best fixed broadband Consistency Score at 81.5%.
Vodafone had the best mobile Consistency Score at 93.7%, edging out Ooredoo’s 92.9%.
Umm Salal Muhammed had the fastest median mobile and fixed broadband download speeds in Qatar at 147.65 Mbps and 80.57 Mbps, respectively.
Speedtest Intelligence reveals that among popular devices, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 284.32 Mbps, edging out Apple’s iPhone 12 Pro Max 5G (278.42 Mbps).

South Africa
Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (45.76) and Consistency Score (65.4%) during Q2 2021. That was an increase in Speed Score of 21.1% from Q1 2021.
Among mobile providers, MTN had the fastest Speed Score (60.44) and best Consistency Score (90.5%).
Apple devices had the fastest combined mean download speed at 52.59 Mbps and fastest mean upload speed at 12.22 Mbps during Q2 2021. The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a mean download speed of 93.36 Mbps.
Johannesburg had the fastest mean fixed broadband and mobile download speeds during Q2 2021 at 61.85 Mbps and 58.06 Mbps, respectively.

Tunisia
During Q2 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 46.47.
Tunisie Telecom edged out Ooredoo for the highest fixed broadband Speed Score with 9.07 and 8.28, respectively.
Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q2 2021 at 73.21 Mbps.
Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed at 70.43 Mbps.
Sfax had the fastest mean mobile download speed in Tunisia during Q2 2021 at 45.53 Mbps.

Turkey
Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q2 2021 at 61.39 and 93.2%, respectively.
For fixed broadband, Turksat Kablo had the highest Speed Score (35.67).
During Q2 2021, Turknet had the highest Consistency Score for fixed broadband at 66.6%.
Istanbul had the fastest mean fixed broadband and mobile download speed at 40.16 Mbps and 50.21 Mbps, respectively.
Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 51.62 Mbps to 41.69 Mbps.

Asia and Oceania

China
According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q2 2021 with a Speed Score of 117.02, 9.3% higher than Q1 2021.
However, China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q2 2021 at 90.0%, edging out China Telecom’s 86.8% and China Unicom’s 86.5%.
China Mobile achieved the highest Speed Score (113.06) and Consistency Score (92.1%) among China’s top mobile providers during Q2 2021.
During Q2 2021, China Telecom achieved a median 5G download speed of 304.55 Mbps, edging out China Mobile’s 303.44 Mbps. China Unicom was third at 292.04 Mbps.
Among top device manufacturers, Huawei had the fastest median download speed at 86.33 Mbps in China during Q2 2021. Vivo followed at 56.68 Mbps, then Xiaomi (56.48 Mbps), Oppo (55.35 Mbps) and Apple (49.65 Mbps).
Among popular devices, Huawei also dominated. The Huawei P40 Pro 5G had the fastest median download speed in China during Q2 2021 at 287.18 Mbps.
During Q2 2021, Huawei’s Kirin 9000 5G was the fastest chipset in China, achieving a median download speed of 284.74 Mbps.
Tianjin had the fastest median fixed broadband download speed among China’s most populous cities at 199.91 Mbps, 10.7% faster than its first place Q1 2021 results.
Hangzhou had the fastest median mobile download speed among China’s most populous cities at 72.97 Mbps, followed closely by Shenzhen at 70.74 Mbps and Nanjing at 69.22 Mbps.

Hong Kong (SAR)
For the second quarter in a row, China Mobile Hong Kong was the fastest mobile operator in Hong Kong, earning a Speed Score of 72.21 in Q2 2021, 10.8% higher than Q1 2021.
China Mobile Hong Kong also blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 218.60 Mbps during Q2 2021, 7.2% faster than its Q1 2021 results. Mobile provider 3 followed at 165.35 Mbps, csl at 134.75 Mbps and SmarTone at 124.31 Mbps.
Among top manufacturers during Q2 2021, Samsung had the fastest median download speed at 44.68 Mbps.
Samsung devices also took the top four spots for fastest popular devices in Hong Kong during Q2 2021 with the Galaxy S20 Ultra 5G achieving the top spot at 124.25 Mbps, edging out the Galaxy S21 Ultra 5G’s 123.28 Mbps.
During Q2 2021, Qualcomm’s Snapdragon 888 5G achieved the fastest median download speed among modern chipsets at 111.91 Mbps.

Indonesia
According to Speedtest Intelligence, Biznet was Indonesia’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 40.66. MyRepublic was second at 35.63.
Biznet also had the highest Consistency Score in Indonesia during Q2 2021, edging out MyRepublic 66.6% to 63.5%.
Telkomsel was the fastest major mobile provider in Indonesia during Q2 2021, earning a Speed Score of 28.02. Telkomsel also achieved the top Consistency Score at 84.1%, beating out IM3 Ooredoo’s 83.5%.
Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 32.86 Mbps, while Tangerang achieved the fastest mean mobile download speed at 24.69 Mbps.

Malaysia
During Q2 2021, Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia, earning a Speed Score of 116.36. TIME also achieved the highest Consistency Score (86.7%).
On mobile, Digi edged out Maxis for the fastest mobile provider, earning a Speed Score of 30.20 to Maxis’ 29.92. U Mobile was third at 27.40.
Apple earned the top spot as Malaysia’s fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 34.22 Mbps. Samsung was second at 28.77 Mbps and Huawei third at 27.68 Mbps.
Among Malaysia’s most populous cities, Nusajaya had the fastest mean fixed broadband speed during Q2 2021, achieving 125.88 Mbps download and 81.29 Mbps upload. Petaling Jaya was second, achieving 122.91 Mbps download and 82.56 Mbps upload.
Nusajaya also had the fastest mean mobile download speed at 38.51 Mbps during Q2 2021.

Singapore
Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q2 2021, achieving a Speed Score of 268.70.
During Q2 2021, Singtel was the fastest mobile provider in Singapore, achieving a Speed Score of 83.83.
Singtel also blew the competition away for fastest median 5G download speed at 189.55 Mbps during Q2 2021. M1 was second at 110.43 Mbps.
Apple edged out Samsung for fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 87.66 Mbps to Samsung’s 85.48 Mbps. Oppo followed in third with 82.10 Mbps.

Taiwan
Speedtest Intelligence® reveals Chunghwa Telecom was the fastest mobile operator among top providers in Taiwan in Q2 2021 with a Speed Score of 66.47 on modern chipsets — edging out FarEasTone’s 64.46.
During Q2 2021, Chunghwa Telecom surpassed FarEasTone as the fastest 5G provider in Taiwan. Chunghwa Telecom achieved a blazing median download speed of 471.73 Mbps — 42.2% faster than its Q1 2021 median download speed.
FarEasTone had the highest Consistency Score in Taiwan during Q2 2021 at 92.1%. Chunghwa Telecom followed at 89.4% and Taiwan Mobile was third at 87.5%.
Among top device manufacturers during Q2 2021, Apple devices achieved the fastest mean download speed at 79.30 Mbps, edging out Oppo (77.53 Mbps) and Samsung (74.23 Mbps).
The Sony Xperia 1 II 5G had the fastest mean download speed at 235.44 Mbps during Q2 2021.

Vietnam
Viettel once again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q2 2021, earning a mobile Speed Score of 44.16 and fixed broadband Speed Score of 66.77.
Viettel also achieved the best fixed broadband Consistency Score at 80.9%, tightly edging out FPT Telecom’s 80.0% and Vinaphone’s 79.6% for the fastest mean fixed broadband download speed
Vinaphone had the highest mobile Consistency Score at 94.1%.
Apple’s iPhone 12 Pro 5G had the fastest mean download speed at 99.43 Mbps.
Ho Chi Minh City overtook the top spot for the fastest mean fixed broadband download speed among Vietnam’s most populous cities with 77.14 Mbps (69.92 Mbps upload).
Hanoi edged out Ho Chi Minh City (43.70 Mbps) and Da Nang (43.22 Mbps) for fastest mean mobile download speed at 43.83 Mbps.

Europe

Austria
Magenta retained its top spot as Austria’s fastest fixed broadband provider, increasing its Speed Score 28.8% from Q1 2021 from 123.45 to 158.94 in Q2 2021.
Magenta also had the highest Consistency Score at 88.8% for fixed broadband in Q2 2021.
A1 was the fastest mobile provider in Austria during Q2 2021, achieving a Speed Score of 72.64. yesss! followed at 62.49.
For the second quarter in a row, yesss! narrowly edged out A1 for the highest mobile Consistency Score in Austria with yesss! achieving 93.7% and A1 achieving 93.4%. Magenta Telekom ad 3 followed at 90.5%.

Belgium
During Q2 2021 — much like Q1 2021 — Telenet and VOO had a fierce competition for Belgium’s fastest fixed broadband provider. However, Telenet earned the top spot again, achieving a Speed Score of 104.24 to VOO’s 102.64.
VOO also challenged Telenet for the highest Consistency Score for fixed broadband providers, but Telenet edged VOO out for the top place, 87.8% to 86.8%.
Among mobile providers, Telenet fended off competition from BASE as the fastest mobile provider, earning a mobile Speed Score of 72.34 to BASE’s 68.50.
Antwerp overtook Ghent for the fastest median fixed broadband download speed 81.31 Mbps to Ghent’s 80.13 Mbps.
However, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities achieving a median speed of 72.56 Mbps during Q2 2021.

Czechia
Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q2 2021, earning a Speed Score of 60.73.
However, Vodafone claimed the best mobile Consistency Score during Q2 2021, earning 94.6% to O2’s 91.1%.
There was no statistical winner for fastest median 5G download speed in Czechia during Q2 2021, though O2 achieved a median download speed of 128.01 Mbps and T-Mobile achieved 124.69 Mbps.
Vodafone dominated as Czechia’s fastest fixed broadband provider during Q2 2021. Vodafone achieved a Speed Score of 100.26.
Vodafone also had the best Consistency Score for fixed broadband during Q2 2021 at 79.4%.
Pilsen had the fastest mean fixed broadband speeds among Czechia’s most populous cities, achieving a mean download of 111.01 Mbps and a mean upload of 82.82 Mbps.

Denmark
During Q2 2021 in Denmark, Fastspeed was the fastest fixed broadband provider, earning a Speed Score of 303.16 — an increase of 47.7% from Q1 2021. Hiper was second at 231.14 and Fibia third at 164.80.
YouSee once again earned the top spot as Denmark’s fastest mobile provider during Q2 2021, achieving a Speed Score of 91.19.
An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 12 Pro Max 5G had the fastest median download speed during Q2 2021 at 111.80 Mbps. The iPhone Pro 5G was second at 109.79 Mbps, edging out the iPhone 12 5G at 109.63 Mbps.

Finland
According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q2 2021, earning a Speed Score of 68.20. DNA also edged out Telia for the highest Consistency Score, achieving 90.9% to Telia’s 90.0%.
Telia overtook DNA in Q2 2021 as Finland’s fastest 5G provider, achieving a median download speed of 304.22 Mbps to DNA’s 276.20 Mbps.
Telia retained its top spot as the fastest fixed broadband provider during Q2 2021, increasing its Speed Score 11.2% from Q1 2021. Telia was also the most consistent, achieving a Consistency Score of 82.7%.
Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q2 2021 at 67.23 Mbps. However, the Samsung Galaxy S21 Ultra 5G had the fastest median download speeds among major devices at 121.57 Mbps.

France
Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q2 2021, though Orange narrowly edged out Free with a Speed Score of 117.15 to 115.89.
SFR achieved the highest Consistency Score at 68.2%.
Orange earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 81.00 and a Consistency Score of 89.9%.
Orange also blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 345.10 Mbps. SFR was next fastest at 204.98 Mbps.
Lyon achieved the fastest median fixed broadband download and upload speeds at 127.51 Mbps and 93.46 Mbps, respectively. Nice had the fastest median mobile download speed at 64.63 Mbps.

Germany
According to Speedtest Intelligence, Vodafone was Germany’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 120.68.
1&1 edged out Vodafone for the highest Consistency Score, 80.4% to Vodafone’s 79.3%.
For mobile providers, Telekom achieved the highest Speed Score (76.79) and Consistency Score (91.7%) during Q2 2021.
O2 was the fastest 5G provider during Q2 2021 earning the fastest median 5G download speed at 172.24 Mbps. Telekom followed at 154.30.
The iPhone 12 Pro 5G had the fastest median download speed among popular devices in Germany during Q2 2021, edging out the iPhone 12 Pro Max 5G 92.25 Mbps to 91.94 Mbps.

Hungary
Vodafone overtook DIGI as Hungary’s fastest fixed broadband provider in Q2 2021, achieving an 8.6% increase in Speed Score from 137.06 in Q1 2021 to 148.79. Vodafone retained the top spot for highest Consistency Score at 87.2% during Q2 2021.
Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q2 2021, earning a Speed Score of 52.59 and Consistency Score of 90.9%.
OnePlus overtook Apple during Q2 2021 as the fastest device manufacturer, with OnePlus devices achieving a combined median download speed of 47.29 Mbps to Apple’s 41.81 Mbps.
However, Apple’s iPhone 12 Pro Max 5G achieved the fastest median download speed among popular devices during Q2 2021, with an increase in download speed of 17.3% from 70.12 Mbps in Q1 2021 to 82.22 Mbps in Q2 2021.

Latvia
Speedtest Intelligence revealed that Balticom was the fastest and most consistent fixed broadband provider in Latvia during Q2 2021 achieving a Speed Score of 171.56 and Consistency Score of 90.5%.
LMT was the fastest provider in Latvia during Q2 2021 with a Speed Score of 41.13.
Tele2 narrowly edged out BITE and LMT as Latvia’s most consistent provider, earning a Consistency Score of 86.0% to BITE’s 85.1% and LMT’s 83.3%.
Olaine had the fastest median fixed broadband download and upload speeds, 94.16 Mbps and 94.51 Mbps, respectively.

Luxembourg
Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q2 2021 by achieving a Speed Score of 125.73, an increase of 4.5% over Q1 2021.
Tango and Eltrona tied for the highest Consistency Score during Q2 2021 at 86.3%.
POST again was the fastest mobile provider in Luxembourg during Q2 2021, achieving an 18.3% increase in Speed Score from 86.31 in Q1 2021 to 102.09 in Q2 2021. POST also remained the most consistent provider with a Consistency Score of 96.3%.
Among Luxembourg’s most populous cities, Differdange achieved the fastest median fixed broadband download and upload speeds at 131.26 Mbps and 93.32 Mbps, respectively.
Ettelbruck had the fastest median mobile download and upload speeds at 117.76 Mbps and 21.64 Mbps, respectively.

Malta
Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q2 2021, earning a Speed Score of 113.64 and Consistency Score of 83.9%.
GO was Malta’s fastest and most consistent mobile provider during Q2 2021, achieving a Speed Score of 56.36 and Consistency Score of 92.8%.
Among popular devices, Apple’s iPhone 12 Pro Max 5G achieved the fastest mean download speed at 75.81 Mbps.

Serbia
SBB retained its top spot as Serbia’s fastest and most consistent fixed broadband provider during Q2 2021 with a Speed Score of 81.09 and Consistency Score of 81.8%.
A1 knocked Telenor out of the top place during Q2 2021 as Serbia’s fastest mobile provider, achieving a Speed Score of 54.26 to Telenor’s 49.99.
A1 and Telenor tied for the most consistent provider by earning a Consistency Score of 92.5%. mts trailed at 91.0%
The fastest chipset in Serbia during Q2 2021 was Qualcomm’s Snapdragon X55 5G, which had a median download speed of 74.21 Mbps. Samsung’s Exynos 2100 was second at 57.97 Mbps and Hisilicon’s Kirin 990 at 57.49 Mbps.

Slovakia
Telekom knocked Orange out of first place as Slovakia’s fastest mobile operator during Q2 2021 with a Speed Score of 58.17 to Orange’s 56.22. Telekom increased its Speed Score 18.5% from Q1 2021 to Q2 2021.
UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.35 — an increase of 23.1% from Q1 2021 — and a Consistency Score of 87.2%.
The Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 86.11 Mbps during Q2 2021, an increase of 33.3% over Q1 2021.

Spain
DIGI sped ahead of the competition, earning its place as fastest and most consistent fixed broadband provider in Q2 2021 with a Speed Score of 259.90 and Consistency Score of 91.5%. Orange was second at 154.03, Movistar third (139.65) and Yoigo fourth (134.71).
Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 58.47 and Consistency Score of 90.8%.
Vodafone more than doubled its closest competitor as Spain’s fastest 5G provider by achieving a median download speed of 322.81 Mbps.
Madrid had the fastest median fixed broadband download and upload speeds at 142.97 Mbps and 111.48, respectively, as well as the fastest median mobile download speed at 41.66 Mbps. Barcelona trailed closely behind for fixed broadband at 134.73 Mbps download and 104.54 Mbps upload, as well as for mobile download at 40.10 Mbps.

North and South America

Argentina
Telecentro achieved the highest fixed broadband Speed Score (57.16) in Argentina during Q2 2021.
Speedtest Intelligence revealed Personal was the fastest mobile operator in Argentina during Q2 2021 with a Speed Score of 38.49.
Buenos Aires achieved the fastest mean fixed broadband download speed among Argentina’s most populous cities, recording a download speed of 77.79 Mbps.
For mobile download speeds, La Plata recorded the fastest mean mobile download speed in Argentina at 40.28 Mbps during Q2 2021.

Brazil
Speedtest Intelligence reveals Claro was the fastest and most consistent mobile operator in Brazil among top providers during Q2 2021, achieving the highest Speed Score of 42.61 and Consistency Score of 87.8%.
Vivo was the fastest fixed broadband provider among top providers in Brazil in Q2 2021 with a Speed Score of 93.23.
Among Brazil’s most populous cities, seven cities achieved mean fixed broadband download speeds of over 100 Mbps, with Goiânia having the fastest download and upload speeds at 130.15 Mbps and 76.98 Mbps, respectively.
Brasilia had the fastest mean mobile download speed at 43.74 Mbps.

Canada
Shaw and Rogers blazed above the competition for Canada’s fastest fixed broadband providers in Q2 2021, earning Speed Scores of 181.66 and 179.95, respectively.
Rogers edged out Shaw for the highest Consistency Score in Canada during Q2 2021 by earning 89.0% to Shaw’s 87.0%.
TELUS retained its top spot as the fastest mobile operator in Canada during Q2 2021, achieving a Speed Score of 82.93.
Videotron also retained its top spot during Q2 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 89.6%.
Competition for the fastest median 5G download speed was competitive with no statistical winner during Q2 2021. Bell achieved a median download speed of 191.26 Mbps and TELUS achieved 184.45 Mbps.
Rogers achieved the highest 5G Availability in Canada during Q2 2021.
Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q2 2021, achieving a median download speed of 119.77 Mbps.
Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 129.60 Mbps. Winnipeg retained its top spot for mobile download speed by edging out Edmonton 93.12 Mbps to 91.25 Mbps.
Samsung devices had the fastest combined performance, achieving a median download speed of 70.72 Mbps. The Samsung Galaxy S21+ 5G edged out the Samsung Galaxy S21 Ultra 5G for the fastest popular device median download speed 141.44 Mbps to 137.97 Mbps.

Ecuador
According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q2 2021, achieving a Speed Score of 38.72 and Consistency Score of 69.6%.
CNT was the fastest and most consistent mobile operator in Ecuador during Q2 2021, achieving a Speed Score of 38.11 and Consistency Score of 86.9%.

Mexico
Speedtest Intelligence reveals Telcel was Mexico’s fastest mobile operator during Q2 2021, earning a Speed Score of 47.80.
Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 89.2%.
Veracruz showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q2 2021, recording a mean download speed of 46.24 Mbps and mean upload speed of 19.36 Mbps.
Apple devices had the five fastest mean download speeds in Mexico. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 Pro Max 5G and iPhone 12 5G for the fastest popular device during Q2 2021, achieving respective speeds of 74.65 Mbps, 72.63 Mbps and 72.37 Mbps.

Peru
Among Peru’s top providers, Claro was the fastest mobile provider during Q2 2021, achieving a Speed Score of 36.91.
Apple devices achieved the highest mean download speeds among top device manufacturers during Q2 2021, recording a mean download speed of 40.32 Mbps.
Among popular mobile devices, the Apple iPhone 12 Pro 5G had the fastest mean download speed at 80.30 Mbps. The Apple iPhone 12 Pro Max 5G was second at 77.02 Mbps and the Apple iPhone 12 5G third at 75.63 Mbps.

United States
Speedtest Intelligence reveals Verizon was the fastest fixed broadband provider in the United States during Q2 2021, earning a Speed Score of 170.22 — 6.3% increase over Q1 2021.
Speedtest Intelligence also reveals that T-Mobile was the fastest and most consistent mobile operator in the United States during Q2 2021, achieving a median download speed of 54.13 Mbps and a Consistency Score of 84.8%.
After looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q2 2021 at 99.84 Mbps, a 21.2% increase over Q1 2021.
During Q2 2021, T-Mobile had the best 5G Availability of 69.0%.
Mobile download speeds blazed ahead in the most populous U.S. cities during Q2 2021 with Tampa, Florida supplanting St. Paul, Minnesota as the fastest city for median mobile download speed during Q2 2021 at 79.75 Mbps, an increase of 14.6% over St. Paul’s fastest median speed during Q1 2021.
San Antonio, Texas knocked Gilbert, Arizona out of first place as the fastest city for fixed broadband among the United State’s most populous cities, edging out Raleigh, North Carolina with a median download speed of 183.60 Mbps to Raleigh’s 183.04 Mbps.
Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index. Want to see how your internet speeds compare? Take a Speedtest® now.

About the Author

Josh Fomon

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Josh Fomon | July 27, 2021

Oslo Tops the List of World Capitals with the Fastest 5G in Q1-Q2 2021

Mobile operators are rapidly expanding 5G deployments across the globe, with 16,410 new 5G deployments across 109 countries added to the Ookla 5G Map^™ in June 2021 alone. Huge investments in 5G are being made to increase performance, especially in major cities. We used Speedtest Intelligence® to see which world capitals have the best 5G speeds and availability, based on locations with commercially available 5G during Q1-Q2 2021.

Oslo, Norway was the fastest world capital for 5G during Q1-Q2 2021

ookla_fastest_5g_download_speed_world_capitals_0721

The race for fastest 5G performance among world capitals was extremely competitive during Q1-Q2 2021. Oslo, Norway had the fastest 5G of any world capital, clocking in with a median download speed of 526.74 Mbps. Seoul, South Korea had the second fastest median download speed over 5G at 467.84 Mbps; Abu Dhabi, United Arab Emirates was third (421.26 Mbps); Doha, Qatar fourth (413.40 Mbps) and Stockholm, Sweden fifth (401.30 Mbps). Riyadh, Saudi Arabia (384.66 Mbps); Kuwait City, Kuwait (338.97 Mbps), Muscat, Oman (318.95 Mbps); Beijing, China (291.19 Mbps); and Taipei, Taiwan (287.86 Mbps); rounded out the top 10. Helsinki, Finland showed a median 5G download speed of 279.59 Mbps; Sofia, Bulgaria 260.55 Mbps; Canberra, Australia 258.39 Mbps; Bangkok, Thailand 253.73 Mbps; Manama, Bahrain 249.71; Dublin, Ireland 223.01; Luxembourg City, Luxembourg 209.98 Mbps; Paris, France 208.48 Mbps and Bucharest, Romania 203.44 Mbps.

We saw median 5G download speeds between 150 Mbps and 200 Mbps in the following world capitals during Q1-Q2 2021: Ottawa, Canada (196.11 Mbps); Hanoi, Vietnam (195.99 Mbps); Bratislava, Slovakia (188.23 Mbps); Madrid, Spain (183.37 Mbps); Bern, Switzerland (175.69 Mbps); Rome, Italy (171.79 Mbps); London, United Kingdom (167.50 Mbps); Tokyo, Japan (167.02 Mbps); Athens, Greece (164.95 Mbps); Copenhagen, Denmark (162.75 Mbps); Ljubljana, Slovenia (158.50 Mbps); Hong Kong (153.78) and Washington, D.C., United States (151.80 Mbps).

Cape Town, South Africa was the slowest world capital for 5G in Q1-Q2 2021

ookla_slowest_5g_download_speed_world_capitals_0721

Speedtest Intelligence shows Capetown, South Africa had the slowest median download speed over 5G during Q1-Q2 2021 at 53.33 Mbps. Other world capitals with slower median 5G download speeds included: Brasilia, Brazil (62.18 Mbps); San Juan, Puerto Rico (72.59 Mbps); Warsaw, Poland (80.18 Mbps); Singapore (111.20 Mbps); Manila, Philippines (112.23 Mbps); Prague, Czechia (116.30 Mbps); Budapest, Hungary (137.54 Mbps); Amsterdam, Netherlands (139.75 Mbps); Zagreb, Croatia (140.92 Mbps); Vienna, Austria (144.93 Mbps); Jerusalem, Israel (145.17 Mbps); and Berlin, Germany (148.16 Mbps).

Capitals not mentioned on either of these lists did not have sufficient 5G samples during Q1-Q2 2021 to be included in this report.

The fastest 5G speeds are yet to come

5G is rapidly improving across the world and we’re eager to see how countries, cities and operators continue to perform during Q3 2021 and beyond. If you want to see how your 5G network performs against these benchmarks, please download the Android or iOS app, and take a Speedtest®. Learn more about 5G provider performance in select cities here, and visit the Ookla 5G Map^TM to see which providers are offering 5G in your area.

Editor’s note: This article was updated on July 28 to reorganize the content for clarity.

About the Author

Josh Fomon

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Josh Fomon | September 5, 2021

As Indonesia’s Mobile Speeds Accelerate, Access Remains a Barrier to Many

Bahasa Indonesia

Indonesia represents a fascinating technical challenge for mobile operators working to advance the country to 5G when parts are still only receiving 3G. With over 17,000 islands — and over half the population living on Java — this nation of over 270 million people represents stark mobile challenges of urban density and rural remoteness. We used data from Speedtest Intelligence® to evaluate mobile performance in Indonesia during Q1-Q2 2021. Our analysis examines mobile speeds and 4G Availability at the country-and provider-level and includes a performance snapshot of each of Indonesia’s 34 provinces. We also used Ookla’s Cell Analytics^™ to spotlight how users’ mobile experience compares between operators in a few key locations in Indonesia.

Indonesia’s mobile performance lags behind most trading partners, but speeds are improving

ookla_median_mobile_download_indonesia_0821_en-2

Comparing Indonesia’s major trading partners, including ASEAN countries and India and South Korea, mobile download speed varied widely between countries over the last year. We have excluded Myanmar from this analysis due to the political situation. South Korea had the highest median download speed during Q2 2021 at 84.12 Mbps, according to Speedtest Intelligence. Singapore was second at 57.42 Mbps, followed by Brunei (47.02 Mbps). Indonesia showed one of the slowest median download speeds on the list at 14.78 Mbps. Only Cambodia and India were slower at 13.96 Mbps and 10.56 Mbps, respectively. Indonesia saw a gain of 4.23 Mbps in median download speed from 10.55 Mbps in Q2 2020 to 14.78 Mbps Q2 2021.

Indonesia’s 4G Availability ranked fourth compared to major trading partners

ookla_speedtest_median_mobile_4g-availability_indonesia_0821_en-1

Speedtest Intelligence shows every country we surveyed had 4G Availability — the percent of users on all devices that spend the majority of their time on 4G and above, both roaming and on-network — near or above 80% during Q2 2021. South Korea rose to the top at 95.7% 4G Availability during Q2 2021, followed by Singapore (93.9%) and India (91.7%). Indonesia was fourth at 89.2%.

Telkomsel was the fastest and top-rated mobile provider in Indonesia during Q1-Q2 2021, SmartFren had the highest 4G Availability

ookla_speedtest_median_mobile_speeds_4g_nps_indonesia_0821_en-1

Indonesia’s fastest mobile operator during Q1-Q2 2021 was Telkomsel with the fastest median download speed (15.64 Mbps) and upload speed (10.55 Mbps). XL was second for both download and upload speeds, followed by IM3 Ooredoo, 3 and Smartfren.

According to Speedtest Consumer Sentiment^™ Telkomsel also had the top-rated Net Promoter Score (NPS) at -12.52. 3 was second for this measure of customer satisfaction with their mobile operator, IM3 Ooredoo third, XL fourth and Smartfren fifth.

The race for the best 4G Availability was competitive in Indonesia during Q1-Q2 2021 with every top provider achieving at least 87%. However, SmartFren — which operates exclusively on 4G LTE — achieved the highest 4G Availability at 94.5%. IM3 Ooredoo was next at 90.9%, followed by 3 (89.2%), XL (87.8%) and Telkomsel (87.3%).

Mobile performance and 4G Availability varied widely across Indonesia’s rural and urban provinces during Q1-Q2 2021

23 of Indonesia’s 34 provinces experienced median download speeds between 12.00 Mbps and 19.00 Mbps during Q1-Q2 2021

ookla_mobile_performance_indonesia_map_0821-2_en-1

Speedtest Intelligence reveals there was no statistically significant fastest province in Indonesia during Q1-Q2 2021, though four provinces had median mobile download speeds greater than 19.00 Mbps: West Papua (20.14 Mbps), Bali (19.68 Mbps), Maluku (19.43 Mbps) and Gorontalo (19.32 Mbps). East Kalimantan — home to Indonesia’s future new capital — followed at 18.48 Mbps.

During Q2 2021, there was no statistically slowest province, though four provinces had median mobile download speeds less than 11.00 Mbps: Jambi (9.20 Mbps), Lampung (9.29 Mbps), Central Kalimantan (9.90 Mbps) and West Sumatra (10.64 Mbps).

There was also no province with the statistically fastest median mobile upload speed, though four provinces had median upload speeds greater than 12.50 Mbps: West Papua (12.97 Mbps), East Nusa Tenggara (12.89 Mbps), Bangka Belitung Islands (12.84 Mbps) and Bali (12.55 Mbps). Every province had a median upload speed greater than 7.50 Mbps, except West Sumatra (6.92 Mbps), Central Java (7.34 Mbps) and North Maluku (7.36 Mbps).

27 of Indonesia’s provinces showed 4G Availability above 84% during Q1-Q2 2021

ookla_4g_availability_indonesia_map_0821-2_en-1

Much like Indonesia’s mobile performance, Indonesia’s 4G Availability varied from province to province during Q1-Q2 2021. All but 10 provinces achieved 4G Availability between 84.0% and 89.0%, with four provinces standing out from the rest of the country by achieving 4G Availability greater than 89.0%: Riau Islands (90.5%), West Java (89.8%), Banten (89.7%) and Bali (88.7%). Provinces with higher urban density often displayed higher 4G Availability, but that wasn’t always the case during Q1-Q2 2021, with less urban and less populated provinces like Aceh achieving 88.5% 4G Availability.

North Kalimantan — the least populous province in Indonesia — had the lowest 4G Availability of any province during Q1-Q2 2021 at 79.7%. West Sulawesi had the second lowest 4G Availability at 80.1%. Central Kalimantan, North Maluku and West Kalimantan were the remaining provinces with 4G Availability under 83.0%.

Indoor and outdoor signal strength varies widely by location and provider

We identified several key locations in Indonesia to highlight mobile performance using Cell Analytics data from Q1-Q2 2021. Each of these maps shows the best provider for indoor and outdoor 4G RSRP signal strength in a given area, as well as provider-level 4G RSRP signal strength. For indoor and outdoor 4G RSRP maps, Cell Analytics identifies the best mobile network provider for a given area or building by color if there is a statistically significant winner. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Monas — Gambir, Jakarta

Situated in the heart of Central Jakarta, Monas stands 137 meters tall and is a monument to Indonesia’s struggle for independence. With nearly 11 million people in Jakarta — and over 900,000 people in the roughly 18.5 square mile Special Capital Region alone — knowing if you can rely on your mobile operator is incredibly important.

The images below show the best 4G LTE RSRP signal strength by provider for a given area outdoors and indoors within a specific building. As evidenced by the colorful array throughout the map, Monas is widely covered with 4G LTE, though some providers have a bigger footprint than others in various areas.

cell-analytics_central-jakarta_best_rsrp_0821_en-2

The maps below show the areas of high and low signal strengths for every top provider. Telkomsel users have the most comprehensive signal, although there are areas with room for improvement. IM3 Ooredoo shows areas of strong signal strength east of the Monas monument, though a few blocks over there is an area where users experience low RSRP signal strength, which undoubtedly affects mobile performance. XL has adequate RSRP in the areas to the east and west of Monas, but also shows weak signals in the east, southeast and north areas. 3 shows areas of strong signal strength in localized areas located in red, while Smartfren’s map shows areas of moderate intensity with many areas of low signal strength.

cell-analytics_rsrp_central-jakarta_0821_en-1

Bajra Sandhi Monument — Denpasar, Bali

With more than 900,000 people, the Balinese capital Denpasar is an important regional hub and growing tourist destination. Located in downtown Denpasar in front of the Bali Governor’s Office, the Bajra Sandhi is a monument to the people of Bali and their fights throughout history. It’s a prime location to show how each top mobile operator is performing in the area.

As evidenced by the data below, Telkomsel had many locations with the best RSRP 4G LTE signal strength around the Bajra Sandhi Monument for both indoor and outdoor areas.

cell-analytics_denpasar_best_rsrp_0821_en-1

The RSRP maps for providers paint an interesting picture of Denpasar: While Telkomsel shows many strong areas, IM3 Ooredoo shows few weak RSRP areas near the Bajra Sandhi monument with a large blue cluster showing strong 4G LTE signals near the center of the map. XL shows areas of localized strength, though the major roads to the west appear to have areas of low strength. 3’s strongest signals are centered around the major roads within the area, with room for improvement in the central core. Smartfren has adequate strength throughout, but much fewer samples than the rest of the providers.

cell-analytics_rsrp_despensar_0821_en-1

Plaza Balikpapan — Balikpapan, East Kalimantan

In the near future, Indonesia’s government will be moving its capital from Jakarta to a yet-to-be-named area in East Kalimantan between the province’s two largest cities, Samarinda and Balikpapan. To better determine how mobile operators are already performing in the region, we examined the busy shopping mall Plaza Balikpapan near the shoreline in Balikpapan.

With many key shopping locations on the waterfront, Telkomsel has a strong presence in the east and north of the area, as well as key locations on the waterfront. XL has some of the best 4G LTE signal strength in the center of the map and eastern waterfront. IM3 Ooredoo has the best signal strength in key indoor areas north of the waterfront. 3 has the best RSRP in various locations throughout the map, including the waterfront. Smartfren samples are largely absent from the area.

cell-analytics_balikpapan_best_rsrp_0821_en-1

The following maps show Telkomsel coverage throughout much of the area. IM3 Ooredoo seems to be the operator of choice for boaters and has strong 4G LTE RSRP near the central waterfront and east of the map. XL has strong locations near the waterfront and north of the map. 3 has strong localized areas near the waterfront and east but has many areas that lack good strength around the map. Smartfren does not have much of a footprint in Balikpapan according to this data.

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The future of Indonesia’s mobile experience depends on 4G and 5G expansion

With 5G officially launched in Indonesia in May 2021 and Ooredo recently launching in August, we’re looking forward to seeing how speeds improve — especially as some countries have seen 5G deliver speeds up to 10 times faster than 4G. But without any C-band currently being commercially utilized or up for auction, Indonesians may not see the lightning fast 5G speeds its trading partners like Vietnam and South Korea experience. Instead, Indonesia’s C-band spectrum is currently occupied by satellite operators, which play an important role in connecting remote towns and villages that are not served by terrestrial telecoms networks. With a lack of spectrum available for mobile in this key 5G band, and significant challenges in terms of coexistence, the Ministry of Communication and Information has sought to drive more efficient use of existing spectrum, most recently through:

Refarming spectrum in the 2.3 GHz band — a key band which will help increase existing 4G capacity and in time support 5G services — with both Telkomsel and Smartfren successfully acquiring blocks at auction in April 2021.
Proceeding with plans to complete analogue switch-off in the country, despite COVID-19 related delays, which will free up spectrum in the 700 MHz band, which will be critical in driving improved mobile coverage.
The introduction of the Omnibus Law, which mandates the sharing of passive network infrastructure to facilitate new network rollouts while also allowing for spectrum trading and sharing between network operators.

The silver lining to Indonesia’s slow 5G rollout lies in cost benefits — 5G equipment will become cheaper over time, and the demand for 5G could be greater; particularly as 5G devices become cheaper and cheaper. As the government and mobile operators continue to push to expand 4G LTE access to rural and remote areas, Indonesia will reap the benefits of lower cost technologies while being able to prime deployments for future 5G upgrades. However, those expansions will only be in demand if consumers can afford them or see the benefit of upgrading their devices to a 4G minimum — while there is supply, mobile operators should drive demand and Indonesian regulators should help make the switch to 4G easier for consumers.

We’ll be monitoring Indonesia’s mobile experience closely and keep you up-to-date on newsworthy events. To learn more about Speedtest Intelligence and Cell Analytics, please contact us. If you want to see how your mobile performance stacks up, take a Speedtest®.

Seiring Kecepatan Seluler di Indonesia Makin Meningkat, Akses Masih Menjadi Penghalang untuk Populasi Indonesia

Indonesia mempunyai tantangan teknis menarik bagi operator seluler yang bekerja untuk menghadirkan 5G walaupun sebahagian kotanya masih hanya menerima 3G. Dengan lebih dari 17.000 pulau — dan setengah dari populasinya di Jawa — negara dengan populasi sebanyak 270 juta ini mempunyai tantangan seluler terkait kepadatan provinsi dan kotanya. Kami menggunakan data dari Speedtest Intelligence® untuk mengevaluasi kinerja seluler di Indonesia selama Q1-Q2 tahun 2021. Analisis kami memeriksa kecepatan seluler dan Ketersediaan 4G di tingkat negara dan penyedia jasa serta mencakup potret kinerja setiap 34 provinsi di Indonesia. Kami juga menggunakan Cell Analytics^™ untuk menunjukan perbandingan pengalaman pengguna seluler antara satu operator dengan yang lain di beberapa lokasi penting di Indonesia.

Kinerja seluler di Indonesia masih di belakang sebagian besar mitra dagang tetapi kecepatannya sudah meningkat

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Membandingkan mitra dagang utama Indonesia, termasuk negara-negara ASEAN dan India dan Korea Selatan, kecepatan unduh seluler antara negara-negara tersebut selama satu tahun lalu berbeda-beda. Kami tidak memasukkan Myanmar karena situasi politis. Korea Selatan mempunyai median kecepatan unduh tertinggi selama Q2 2021 dengan 84,12 Mbps menurut Speedtest Intelligence. Singapura berada di peringkat kedua dengan 57,42 Mbps, diikuti dengan Brunei (47,02 Mbps). Indonesia mempunyai salah satu median kecepatan unduh terendah dengan 14,78 Mbps. Hanya Kamboja dan India yang lebih rendah, masing-masing dengan 13,96 Mbps dan 10,56 Mbps. Indonesia menunjukan peningkatan sebesar 4,23 Mbps dalam median kecepatan unduh dari 10,55 Mbps di Q2 2020 menjadi 14,78 Mbps di Q2 2021.

Ketersediaan 4G di Indonesia di peringkat keempat dibandingkan mitra-mitra dagangnya

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Speedtest Intelligence menunjukan bahwa setiap negara yang kita survei telah mempunyai Ketersediaan 4G — persentase pengguna di semua perangkat yang menghabiskan sebagian besar waktunya dengan 4G dan di atasnya, baik secara roaming dan on-network — mendekati atau di atas 80% selama Q2 2021. Korea Selatan menjadi peringkat pertama dengan 95,7% Ketersediaan 4G selama Q2 2021, diikuti dengan Singapura (93,9%) dan India (91,7%). Indonesia berada di peringkat keempat dengan 89,2%.

Telkomsel adalah penyedia seluler tercepat dan terutamas di Indonesia selama Q1-Q2 2021, SmartFren mempunyai Ketersediaan 4G yang paling tinggi

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Operator seluler tercepat di Indonesia selama Q1-Q2 2021 adalah Telkomsel dengan kecepatan median unduh tercepat (15,64 Mbps) dan unggah tercepat (10,55 Mbps). XL berada di peringkat kedua dengan kecepatan unduh dan unggahnya, diikuti dengan IM3 Ooredoo, 3 dan Smartfren.

Menurut Speedtest Consumer Sentiment^™ Telkomsel juga mempunyai Net Promoter Score (NPS) tertinggi dengan -12,52. 3 berada di peringkat kedua untuk pengukuran kepuasan konsumen terhadap operator seluler mereka, IM3 Ooredoo ketiga, XL keempat dan Smartfren kelima.

Perlombaan untuk Ketersediaan 4G sangat kompetitif di Indonesia selama Q1-Q2 2021 dengan setiap penyedia utama mencapai paling tidak 87%. Tetapi, SmartFren — yang beroperasi khusus dalam 4G LTE — mencapai ketersediaan 4G tertinggi di angka 94,5%. IM3 Ooredoo di peringkat selanjutnya di 90,9%, diikuti dengan 3 (89,2%), XL (87,8%) dan Telkomsel (87,3%).

Kinerja seluler dan Ketersediaan 4G sangat beragam di antara provinsi-provinsi perkotaan dan pedesaan di Indonesia selama Q1-Q2 2021

23 dari 34 provinsi di Indonesia mempunyai kecepatan median unduh yang sama antara 12,00 Mbps dan 19,00 Mbps Q1-Q2 2021

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Hasil Speedtest Intelligence menunjukan tidak ada provinsi di Indonesia yang secara statistik sangat cepat selama Q1-Q2 2021, meskipun empat provinsi mempunyai median kecepatan unduh seluler lebih dari 19,00 Mbps: Papua Barat (20,14 Mbps), Bali (19,68 Mbps), Maluku (19,43 Mbps) dan Gorontalo (19,32 Mbps). Kalimantan Timur — tempat ibu kota negara baru Indonesia nantinya — berada tepat di bawahnya dengan 18,48 Mbps.

Selama Q2 2021, tidak terdapat provinsi yang secara statistik sangat lambat, meskipun terdapat empat provinsi yang mempunyai median kecepatan unduh seluler kurang dari 11,00 Mbps: Jambi (9,20 Mbps), Lampung (9,29 Mbps), Kalimantan Tengah (9,90 Mbps) and Sumatra Barat (10,64 Mbps).

Tidak terdapat juga provinsi dengan median kecepatan unggah seluler yang secara statistik sangat cepat, meskipun empat provinsi mempunyai median kecepatan unggah seluler lebih dari 12,50 Mbps: Papua Barat (12,97 Mbps), Nusa Tenggara Timur (12,89 Mbps), Kepulauan Bangka Belitung (12,84 Mbps) dan Bali (12,55 Mbps). Setiap provinsi mempunyai median kecepatan unggah lebih dari 7,50 Mbps, kecuali Sumatra Barat (6,92 Mbps), Java Tengah (7,34 Mbps) dan Maluku Utara (7,36 Mbps).

27 provinsi di Indonesia menunjukkan Ketersediaan 4G di atas 84% selama Q1-Q2 2021

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Seperti kinerja seluler Indonesia, Ketersediaan 4G Indonesia beragam dari satu provinsi ke provinsi lainnya selama Q1-Q2 2021. Semua provinsi kecuali 10 provinsi mencapai Ketersediaan 4G antara 84,0% dan 89,0%, dengan empat provinsi menonjol dari provinsi lain, mencapai Ketersediaan 4G lebih dari 89,0%: Kepulauan Riau (90,5%), Jawa Barat (89,8%), Banten (89,7%) dan Bali (88,7%). Provinsi-provinsi dengan kepadatan urban lebih tinggi menunjukkan Ketersediaan 4G yang lebih tinggi, tetapi tidak selalu begitu keadaannya untuk provinsi-provinsi yang tidak urban dan tidak padat penduduk seperti Aceh yang mencapai Ketersediaan 4G sebesar 88,5%.

Kalimantan Utara — provinsi dengan kepadatan penduduk terendah di Indonesia — mempunyai Ketersediaan 4G terendah dibandingkan dengan provinsi mana pun selama Q1-Q2 2021 di 79,7%. Sulawesi Barat mempunyai Ketersediaan 4G terendah kedua di 80,1%. Kalimantan Tengah, Maluku Utara and Kalimantan Barat adalah provinsi-provinsi lainnya dengan Ketersediaan 4G di bawah 83,0%.

Kekuatan sinyal dalam dan luar ruangan bermacam-macam berdasar lokasi dan penyedia

Kami menemukan beberapa lokasi penting di Indonesia untuk menunjukkan kinerja seluler menggunakan data Cell Analytics dari Q1-Q2 2021. Setiap peta ini menunjukkan penyedia terbaik untuk kekuatan sinyal 4G RSRP dalam ruangan dan luar ruangan di daerah tertentu, termasuk di tingkat penyedia kekuatan sinyal 4G RSRP. Untuk peta 4G RSRP dalam ruangan dan luar ruangan, Cell Analytics mengidentifikasi penyedia jaringan seluler terbaik untuk area atau gedung tertentu berdasarkan warna jika terdapat penyedia yang unggul secara statistik. Peta tingkat penyedia menunjukkan kinerja masing-masing penyedia untuk area tertentu, dengan warna merah muda dan merah yang menampilkan sinyal kuat, dan biru menampilkan sinyal lemah.

Monas — Gambir, Jakarta

Berada di jantung kota Jakarta Pusat, Monas setinggi 137 meter adalah monumen perjuangan kemerdekaan Indonesia. Dengan hampir 11 juta manusia di Jakarta — dan lebih dari 900,000 jiwa kira-kira di setiap 18,5 mil persegi Daerah Ibu Kota saja — mengetahui apakah Anda dapat mengandalkan operator seluler Anda adalah hal yang penting.

Gambar-gambar berikut menunjukan kekuatan sinyal 4G LTE RSRP terbaik berdasarkan penyedia untuk area luar ruangan dan dalam ruangan di dalam suatu gedung. Seperti dibuktikan susunan warna-warni di seluruh peta, Monas secara luas dicakup 4G LTE, meskipun beberapa provider mempunyai jejak yang lebih besar dibandingkan dengan yang lain di beberapa tempat.

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Peta-peta di bawah menunjukkan tempat dengan kekuatan sinyal yang tinggi dan rendah untuk setiap penyedia terbaik. Pengguna Telkomsel mempunyai sinyal yang paling komprehensif, meskipun terdapat beberapa hal yang bisa diperbaiki. IM3 Ooredoo menunjukkan area-area dengan kekuatan sinyal yang kuat dari timur monumen Monas, meskipun beberapa blok dari sana terdapat area di mana pengguna mengalamai kekuatan sinyal RSRP rendah, yang secara jelas memengaruhi kinerja seluler. XL mempunyai RSRP yang cukup di area-area ke timur dan barat Monas, tetapi juga menunjukkan sinyal yang rendah di area timur, tenggara, dan utara. 3 menunjukkan area dengan kekuatan sinyal yang kuat di area terlokalisasi yang berada di merah yang, sementara peta Smartfren menunjukkan area dengan intensitas menengah dengan banyak area yang memiliki kekuatan sinyal rendah.

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Monumen Bajra Sandhi — Denpasar, Bali

Dengan lebih dari 900,000 jiwa, Denpasar ibu kota Bali adalah pusat regional yang penting dan tujuan wisata yang berkembang. Berlokasi di pusat kota Denpasar di depan Kantor Gubernur Bali, Bajra Sandhi adalah monumen penting bagi warga Bali dan perjuangan mereka sepanjang sejarah pulau tersebut. Denpasar merupakan lokasi penting untuk menunjukkan kinerja setiap operator seluler di area tersebut.

Dibuktikan dengan data di bawah ini, Telkomsel mempunyai banyak lokasi dengan kekuatan sinyal 4G LTE RSRP terbaik di sekitar Monumen Bajra Sandhi baik untuk area dalam ruang dan luar ruangan.

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Peta RSRP untuk penyedia menampilkan gambaran yang menarik tentang Denpasar: Meskipun Telkomsel menunjukkan banyak area yang kuat, IM3 Ooredoo menunjukkan beberapa area RSRP yang rendah di dekat Monumen Bajra Sandhi dengan kluster biru besar yang menunjukkan sinyal 4G LTE yang kuat di dekat titik tengah peta. XL menunjukkan area dengan kekuatan yang terlokalisasi, meskipun jalan-jalan besar ke barat menunjukkan area dengan kekuatan rendah. Sinyal terkuat 3 terpusat di sekitar jalan-jalan besar di area tersebut, dengan ruang untuk perbaikan di titik pusat. Smartfren mempunyai kekuatan yang memadai di seluruh peta, tetapi dengan sampel yang jauh lebih sedikit daripada penyedia-penyedia lain.

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Plaza Balikpapan — Balikpapan, Kalimantan Timur

Di masa mendatang, pemerintah Indonesia akan memindahkan ibu kota negara dari Jakarta ke daerah yang belum dinamai di Kalimantan Timur antara dua kota terbesar di provinsi tersebut, Samarinda dan Balikpapan. Untuk menentukan dengan lebih baik bagaimana kinerja operator seluler di daerah tersebut, kami memeriksa mall perbelanjaan yang ramai, Plaza Balikpapan, di dekat garis pantang di Balikpapan.

Dengan banyak lokasi perbelanjaan yang penting di tepi laut, Telkomsel mempunyai keberadaan yang kuat di bagian timur dan utara area, termasuk lokasi-lokasi penting di tepi laut. XL mempunyai beberapa kekuatan sinyal 4G LTE terbaik di titik pusat peta dan di tepi laut bagian timur. IM3 Ooredoo mempunyai kekuatan sinyal terbaik di area dalam ruang yang penting di utara dari tepi laut. 3 mempunyai RSRP terbaik di beberapa lokasi di seluruh peta, termasuk di tepi laut. Sampel-sampel Smartfren sebagian besar tidak tersedia di area.

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Peta-peta berikut menunjukkan cakupan Telkomsel di sebagian besar area. IM3 Ooredoo nampaknya menjadi pilihan operator bagi pelaut dan mempunyai RSRP 4G LTE terkuat di dekat pusat tepi laut dan di timur peta. XL mempunyai lokasi-lokasi dekat tepi laut dan di utara peta. 3 mempunyai area-area terlokalisasi yang kuat di dekat tepi laut dan di timur tetapi memiliki banyak area dengan kekuatan buruk di sekitar peta. Smartfren tidak mempunyai banyak jejak di Balikpapan menurut data ini.

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Pengalaman seluler di Indonesia di masa mendatang bergantung pada ekspansi 4G dan 5G

Dengan 5G secara resmi diluncurkan di Indonesia pada bulan Mei 2021 dan Ooredo baru saja diluncurkan pada bulan Agustus, kami menantikan perbaikan kecepatan — terutama ketika beberapa negara telah menunjukkan 5G memberi kecepatan hingga 10 kali lebih cepat dari 4G. Tetapi tanpa adanya C-band yang saat ini dimanfaatkan secara komersial atau siap dilelang, warga Indonesia mungkin belum akan menikmati kecepatan 5G yang sangat cepat seperti mitra dagangnya yaitu Vietnam dan Korea Selatan. Tetapi, spektrum C-band di Indonesia saat ini diduduki oleh operator satelit, yang berpengaruh penting dalam menghubungan kota dan desa terjauh yang tidak dilayani oleh jaringan telekomunikasi darat. Dengan kurangnya ketersediaan spektrum untuk seluler di band 5G penting ini, dan tantangan-tantangan penting dalam hal koeksistensi, Kementerian Komunikasi dan Informasi telah berupaya untuk mendorong penggunaan yang lebih efisien atas spektrum yang ada saat ini, dengan yang paling baru melalui:

Memperbarui spektrum di band 2,3 GHz — band penting yang membantu meningkatkan kapasitas 4G saat ini dan pada saatnya akan mendukung layanan 5G — dengan Telkomsel dan Smartfren secara sukses memperoleh blok dalam lelang pada April 2021.
Melanjutkan rencana pelengkapan analog switch-off di Indonesia, terlepas dari ketertundaan terkait COVID-19 yang akan mengosongkan spektrum di band 700 MHz, yang akan penting dalam mendorong cakupan seluler yang lebih baik.
Diperkenalkannya Omnibus Law, yang mewajibkan pembagian infrastruktur jaringan pasif untuk membantu penyediaan jaringan baru dengan juga mengizinkan perdagangan dan pembagian spektrum antara operator jaringan.

Hal positif dari peluncuran 5G di Indonesia yang lambat adalah mengenai manfaat biaya — peralatan 5G akan menjadi lebih murah kedepannya, dan permintaan 5G akan lebih besar; khususnya ketika perangkat 5G menjadi lebih murah. Seiring pemerintah dan operator seluler terus mendorong perluasan akses 4G LTE ke area-area desa dan terpencil, Indonesia akan memanen manfaat dari teknologi dengan biaya yang lebih rendah dan juga dapat mempersiapkan untuk penyebaran upgrade 5G di masa mendatang. Tetapi, perluasan-perluasan tersebut hanya akan diminta jika konsumen dapat membelinya atau melihat manfaat dari upgrade perangkat mereka minimal dari 4G — ketika ada suplai, operator seluler harus mendorong permintaan dan regulator di Indonesia harus membantu penggantian ke 4G secara lebih mudah bagi konsumen.

Kami akan memonitor pengalaman seluler di Indonesia secara lebih dekat dan membuat Anda tetap up-to-date mengenai peristiwa-peristiwa penting. Untuk mengetahui lebih lanjut mengenai Speedtest Intelligence dan Cell Analytics, silakan hubungi kami. Jika Anda ingin melihat perbandingan kinerja seluler Anda, coba Speedtest®.

About the Author

Josh Fomon

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Ookla Research™ Articles

Josh Fomon | September 13, 2021

5G in the United Kingdom is Getting Faster and Boosting Consumer Sentiment

More and more communities are gaining access to 5G networks and speeds in the United Kingdom as operators expand 5G deployments across the nation. 3’s 5G network covers 30% of the “outdoor population”, Vodafone offers 5G service to 123 towns and cities, O2 has 5G in over 180 towns and cities and EE plans on having 5G provide “signal to over 90% of UK landmass” by 2028. Despite this progress, London achieved mediocre 5G speeds compared to other world capitals in our recent analysis.

Our 2020 U.K. report showed disparate 5G access across the U.K. despite improved speeds. So we used data from Ookla® Speedtest Intelligence® to examine Q1-Q2 2021 performance in the U.K. to see how 5G compares with major trading partners, how 5G is boosting speeds, which top operators have the fastest 5G and highest availability, how consumers are rating their network experience, what each U.K. country’s 5G performance and availability is, and the fastest cities in the U.K. for 5G.

The U.K. is ahead of European trade partners for 5G, can’t beat South Korea and China

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Speedtest Intelligence found South Korea and China had the fastest median 5G download speeds among the U.K’s top trading partners at 440.53 Mbps and 302.78 Mbps, respectively, during Q1-Q2 2021. The U.K. had the next fastest download speed on the list at 167.38 Mbps, edging out Japan (163.68 Mbps). The United States had the slowest 5G download speed among the U.K.’s top trading partners with a median of 81.04 Mbps. China had the fastest median 5G upload speed on the list at 46.31 Mbps, followed by South Korea (41.79 Mbps) and the Netherlands (33.16 Mbps). Upload speed in the U.K. lagged behind every other top trading partner except France at 15.91 Mbps.

The U.K. is far behind trading partners for 5G Availability

Speedtest Intelligence shows a wide divide between 5G Availability in these nations during Q1-Q2 2021. The U.S. led the way with 49.5% of consumers with 5G capable devices experiencing 5G connections a majority of the time. The Netherlands was second at 44.0% and South Korea third at 40.4%. The U.K. landed squarely in the middle of the list with 10.2% 5G Availability.

5G is helping to lift stagnant mobile download speeds

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Q1-Q2 2021 marked a noticeable upward trend in median download speed over all technologies in the U.K. after two years of stagnant speeds. Q1-Q2 2019 started at 21.44 Mbps and speeds began rising as late as Q3-Q4 2020 to 23.60 Mbps before further increasing to 29.96 Mbps in Q1-Q2 2021. During this same period, 4G LTE download speeds remained nearly constant: starting at 23.50 Mbps in Q1-Q2 2019 and decreasing slightly over time to 23.01 Mbps during Q1-Q2 2021.

This boost in the U.K. during Q1-Q2 2021 is due to a giant surge in consumers switching to 5G service. According to Speedtest Intelligence, nearly seventy thousand more customers performed a Speedtest® over 5G in Q1-Q2 2021 than in Q3-Q4 2020. 5G is inherently faster, which boosts median download speeds and we suspect speeds will continue to improve as network operators continue to build out their 5G networks to reach more and more customers.

3 had the fastest median 5G download speed in the U.K., EE had the highest 5G Availability

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Speedtest Intelligence revealed a decisive win for U.K. operator 3 during Q1-Q2 2021, with a median 5G download speed of 231.07 Mbps. Vodafone followed at 159.49 Mbps, O2 was next at 155.54 Mbps and EE last at 151.03 Mbps. Vodafone had the fastest median 5G upload at 19.69 Mbps during Q1-Q2 2021, followed by EE (18.42 Mbps), 3 (13.65 Mbps) and O2 (11.74 Mbps).

EE had the best 5G Availability at 17.9%. Vodafone was next at 10.3%, 3 followed (6.4%) and O2 was last (5.4%).

Consumers in the U.K. on 5G are more satisfied with their provider than those on 4G

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Speedtest Consumer Sentiment^™ gauges customer satisfaction with their mobile operator’s service. After users take a Speedtest, we ask them how likely they are to recommend their provider to friends or family on a 0 to 10 scale. These Net Promoter Score (NPS) ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10). NPS is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

During Q1-Q2 2021, EE received the only positive NPS among mobile operators at 10.82. O2 followed at -13.72, Vodafone was next at -14.97 and 3 was last at -18.09.

When we split NPS out by the technology users were on when they responded, those numbers all shifted negatively for users on 4G LTE, with EE shifting into negative territory (-1.27 from 10.82), O2 dropping slightly (-19.37 from -13.72), while Vodafone dropped from -14.97 to -23.25 and 3 dropped from -18.09 to -31.86.

When looking at NPS scores only from 5G results, NPS improves enormously for every operator, with EE earning an NPS of 43.40, which was followed by O2 (40.45), 3 (34.82) and Vodafone (28.30). It’s clear: consumers using 5G are much happier with their mobile experience.

Scotland had the fastest 5G download speed among U.K. countries, England had the highest 5G Availability

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Scotland had the fastest median 5G speeds in the U.K. during Q1-Q2 2021 at 178.30 Mbps download and 17.18 Mbps upload. Northern Ireland followed at 166.57 Mbps (15.67 Mbps upload) along with Wales at 166.04 Mbps (15.83 Mbps upload). England, which has a much higher 5G usage, had a median 5G download speed of 165.42 Mbps (15.81 Mbps upload).

England led for 5G Availability among U.K. countries at 10.9%. Northern Ireland followed at 7.8%, Scotland was next at 5.3% and Wales was last at 4.4%.

3 had the fastest 5G download speeds in England, Scotland and Northern Ireland. EE had the best 5G Availability in England

Mobile operator 3 achieved the fastest median 5G download speeds in three U.K. countries during Q1-Q2 2021: England, Northern Ireland and Scotland. Utilizing C-band spectrum across the U.K., 3 achieved median 5G download speeds of 232.39 Mbps in England, 379.41 Mbps in Northern Ireland and 220.10 Mbps in Scotland. Wales didn’t reach our statistical threshold for analysis.

Vodafone had the fastest median upload speeds in England (19.68 Mbps). Scotland was too close to call, though Vodafone had a median upload speed of 21.23 Mbps while EE was at 20.71 Mbps. Northern Ireland was also too close to call for median upload speed with 3 at 20.16 Mbps and EE at 20.08 Mbps.

EE had the highest 5G Availability in England at 19.5%, while Scotland was too close to call. Northern Ireland and Wales showed too few samples to be analyzed for 5G Availability.

Glasgow had the fastest 5G among the U.K.’s major cities during Q1-Q2 2021

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Examining 5G performance in 10 major cities in the U.K. during Q1-Q2 2021, Speedtest Intelligence revealed Glasgow had the fastest median 5G download at 208.80 Mbps. Manchester had the second fastest download on this list at 192.24 Mbps, followed by Liverpool. Sheffield had the slowest 5G download. London’s median 5G download speed trailed most major cities at 167.50 Mbps.

There was no statistically fastest upload speed among the U.K.’s major cities, though Glasgow and Manchester led at 21.43 Mbps and 20.60 Mbps, respectively.

Future of 5G experience in the U.K.

While the arrival of 5G in the U.K. has brought faster speeds to consumers, we’re also seeing an acceleration in moves by the government and network operators to drive further improvements in network coverage and performance.

In March 2021, Ofcom awarded spectrum via auction in the 700 MHz and 3.6-3.8 GHz bands, with EE, O2 and Vodafone all increasing their C-band spectrum holdings, and 3, EE and O2 winning spectrum in the 700 MHz band. The award of the U.K.’s remaining C-band spectrum to mobile operators will help boost 5G performance, and Ofcom has allowed them to trade spectrum in order to help defragment U.K. operators’ C-band holdings. Shortly after the auction, O2 and Vodafone announced they had reached a spectrum trading deal resulting in holdings that are closer and/or contiguous and therefore offer greater performance.

The allocation of the U.K.’s 700 MHz spectrum band, with its superior propagation properties, will be critical in helping the government deliver on its promise of majority (U.K. population) 5G coverage by 2027. In addition, the government has proposed changes to laws in England which seek to speed up network deployment and increase coverage. These include allowing increases to cell mast height and width, the use of building-based sites closer to highways and relaxing rules on the placement of radio equipment cabinets.

Spectrum refarming will be incredibly important for the U.K. as operators begin to sunset spectrum in favor of 5G, but until that happens, we suspect 5G speeds won’t accelerate at the same rate we’ve seen in other countries like South Korea and China.

Until then, we’ll be closely monitoring data in the U.K. and seeing how operators continue to improve their networks and expand 5G access. Do you want to see how your operator performs against the data we found? Download the Android or iOS Speedtest app, and take a Speedtest®.

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Josh Fomon

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5G Speeds in Australia are Almost Twice the Global Average

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Australia has third fastest 5G among major trading partners

Optus had the fastest median 5G download speed

Australian operators spearheading efforts to deliver outstanding 5G user experiences

Telstra had the best 5G Availability

Queensland and Victoria led 5G Availability in Australia

Melbourne had the fastest median 5G download speed in Australia

Brisbane and Canberra led in 5G Availability

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Josh Fomon

Internet Speeds in North Africa are Rapidly Improving, but Still Lag Behind Much of the World

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Morocco has the fastest mobile download speeds in North Africa, Egypt is fastest for fixed broadband

Mobile speeds increased across most of North Africa

Egypt showed the fastest broadband speeds

Performance by provider varied widely by country

Fastest mobile operator in North African countries often showed highest consistency

Algeria

Egypt

Libya

Morocco

Tunisia

Fixed broadband in North Africa is slow, but Egyptian providers have the fastest speeds

Algeria

Egypt

Libya

Morocco

Tunisia

Tunis and Grand Casablanca had the fastest median mobile download speeds in North Africa, Alexandria Governorate had the fastest median fixed broadband speed

Cell Analytics paints a fascinating picture of North Africa cities

Alexandria

Algiers

Cairo

Casablanca

Tripoli

Tunis

North Africa internet performance is rapidly improving, and 5G is just around the corner

Le débit Internet s’accélère sensiblement en Afrique du Nord, mais accuse toujours un retard sur la plupart des régions du monde

Le Maroc offre les vitesses de téléchargement les plus rapides d’Afrique du Nord, tandis que l’Égypte est la plus rapide en termes de haut débit fixe

Le débit mobile a augmenté dans presque toute l’Afrique du Nord

L’Égypte a enregistré le haut débit le plus rapide

Grandes variations des performances par fournisseur et par pays

L’opérateur mobile le plus rapide des pays d’Afrique du Nord offrait souvent la meilleure stabilité

Algérie

Égypte

Libye

Maroc

Tunisie

Le haut débit fixe est plutôt lent en Afrique du Nord, mais les opérateurs égyptiens offrent les vitesses les plus élevées

Algérie

Égypte

Libye

Maroc

Tunisie

Tunis et Grand Casablanca ont enregistré les vitesses de téléchargement mobile les plus rapides d’Afrique du Nord. Le gouvernorat d’Alexandrie a bénéficié du haut débit fixe le plus rapide

Cell Analytics brosse un tableau édifiant des villes d’Afrique du Nord

Alexandrie

Alger

Le Caire

Casablanca

Tripoli

Tunis

Les performances Internet en Afrique du Nord s’améliorent rapidement, et l’arrivée de la technologie 5G est imminente

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Josh Fomon

Brazil’s Internet Is Getting Faster and Accessible 5G Is on the Horizon

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Brazil ranked third for mobile speeds among Latin America’s largest markets

Brazil has the second fastest fixed broadband

Brazil’s fastest mobile operator is far ahead of the competition

Claro had the fastest median mobile download and upload speeds

Vivo had the fastest fixed broadband performance

The Federal District had the fastest median fixed broadband download speed, Rio Grande do Sul the fastest mobile download speed

Most Brazilian states achieved median download speeds between 42.00 Mbps and 52.00 Mbps over fixed broadband

Highlights from the Speedtest Global Index^™