| December 20, 2021

Growing and Slowing: The State of 5G Worldwide in 2021


5G continues to offer new and exciting ways of rethinking everything from streaming video to performing remote surgery. However, not everyone shares equally in these possibilities as many countries do not have access to 5G and even those that do, do not experience the same level of performance from their 5G connections. We examined Speedtest Intelligence® data from Q3 2021 Speedtest® results to see how 5G speeds have changed, where download speeds are the fastest at the country and capital level, where 5G deployments have increased and what worldwide 5G Availability looked like in Q3 2021. We also looked at countries that don’t yet have 5G to understand where consumers are seeing improvements in 4G access.

5G slowed down at the global level

Median-Speeds-Worldwide_1221-01

It’s common to see new mobile access technologies slow down as adoption scales, particularly early on in the tech cycle. Over the past year from Q3 2020 to Q3 2021, the median global 5G download speed fell to 166.13 Mbps, down from 206.22 Mbps in Q3 2020. Median upload speed over 5G also slowed to 21.08 Mbps (from 29.52 Mbps) during the same period.

More users are logging on to existing 5G networks, and we’re also at the stage in the evolution of 5G where countries that have historically had slower speeds are starting to offer 5G. In addition, the widespread use of dynamic spectrum sharing that has been used to boost early 5G coverage weighs on 5G download speeds. While the dip in speeds looks like a letdown, it’s more of a compromise to enable broader access. With additional spectrum and further deployments slated for 2022, we anticipate speeds will begin to pick up again.

South Korea had the fastest 5G in the world

ookla_5g-download_performance_countries_1221-01-1

South Korea had the fastest median download speed over 5G during Q3 2021, leading a top 10 list that included Norway, United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Sweden, China, Taiwan and New Zealand. Sweden, China, Taiwan and New Zealand were new to the top 10 in 2021 while South Africa (whose 5G was brand new last year), Spain and Hungary fell out of the top 10.

5G expanded to 13 additional countries

ookla_5G-map_1221-01

According to the Ookla® 5G Map, there were 5G deployments in 112 countries as of November 30, 2021. That’s up from 99 countries on the same date a year ago. The total number of deployments increased dramatically during the same time period with 85,602 deployments on November 30, 2021 compared to 17,428 on November 30, 2020, highlighting the degree to which 5G networks scaled during the year. Note that there are often multiple deployments in a given city.

Seoul and Oslo lead world capitals for 5G

ookla_5g-download_performance_capitals_1221-01

Speedtest Intelligence data from Q3 2021 shows a wide range of median 5G speeds among global capitals. Seoul, South Korea and Oslo, Norway were in the lead with 530.83 Mbps and 513.08 Mbps, respectively; Abu Dhabi, United Arab Emirates; Riyadh, Saudi Arabia and Doha Qatar followed. Brasilia, Brazil had the slowest median download speed over 5G on our list, followed by Warsaw, Poland; Cape Town, South Africa and Rome, Italy. Stockholm, Sweden and Oslo, Norway had some of the the fastest median upload speeds over 5G at 56.26 Mbps and 49.95 Mbps, respectively, while Cape Town had the slowest at 14.53 Mbps.

The U.S. had the highest 5G Availability

The presence of 5G is only one indicator in a market, because even in markets where 5G has launched, coverage and adoption can be pretty low. We analyzed 5G Availability to see what percent of users on 5G-capable devices spent the majority of their time on 5G, both roaming and on-network during Q3 2021.

ookla_5g-availability_countries_1221-01

The United States had the highest 5G Availability at 49.2%, followed by the Netherlands (45.1%), South Korea (43.8%), Kuwait (35.5%) and Qatar (34.8%). Brazil had the lowest 5G Availability on our list at 0.8%, followed by Sweden (1.5%), South Africa (2.7%), New Zealand (2.9%) and Hungary (3.6%).

Not all 5G networks are created equal

Ookla Speedtest Intelligence data shows a growing disparity in the performance of 5G networks worldwide, even among the pioneer markets who were among the first to launch the new technology. We see leading markets such as South Korea, Norway, the UAE and China pulling well ahead of key European markets, the U.S. and Japan on 5G download speeds, creating what increasingly looks like two tiers of 5G markets.

ookla_5g-download_performance_1221-01

Part of the reason for this divergence is access to key 5G spectrum bands, with Verizon and AT&T in the U.S. for example, soon to deploy their C-band spectrum holdings for 5G use. However, what really seems to separate these markets is the level of 5G network densification. The number of people per 5G base station ranges from 319 in South Korea and 1,531 in China, to 4,224 in the EU and 6,590 in the US, according to the European 5G Observatory’s International Scoreboard during October 2021.

Despite the noise around 6G, 5G still has a long way to run

Median 5G mobile download speeds across these markets are respectable relative to the International Telecommunication Union’s (ITU) IMT-2020 target of 100 Mbps for user experienced download data rates. However, 5G Speedtest® results in each market demonstrate significant variability, with the bottom 10th percentile only recording speeds in excess of the IMT-2020 target in South Korea and Norway, and falling significantly short in many other markets, with Spain, Italy and the U.S. below 20 Mbps.

The story gets worse for upload speeds, where no market’s median speed broke the IMT-2020 recommended 50 Mbps, and where the bottom 10th percentile lay in single digits across the board. Operators are clearly prioritizing download speeds over upload, which makes sense given the asymmetric nature of demand, with most consumer applications requiring higher download speeds. However, as operators increasingly look to target the enterprise market with 5G connectivity and consumer demand for services such as video calling and mobile gaming continues to rise, operators will need to boost upload speeds.

ookla_5g-upload_performance_1221-01-1

Demand for mobile internet bandwidth continues to grow, up 43% year-on-year in Q3 2021 according to Ericsson’s latest mobility report. Looking ahead to 2022, operators will need to increase the capacity of their 5G networks to tackle this growing demand while driving network speeds to new heights. We’ve seen the impact the deployment of new spectrum can have on congested networks during 2021, with Reliance Jio witnessing a bump in 4G LTE performance and consumer sentiment following its acquisition of additional spectrum in India.

Where 5G still fails to reach

Speedtest Intelligence showed 70 countries in the world where more than 20% of samples were from 2G and 3G connections (combined) during Q3 2021 and met our statistical threshold to be included. These are mostly countries where 5G is still aspirational for a majority of the population. As excited as we are about the expansion of 5G, we do not want to see these countries left behind. Not only are 2G and 3G decades old, they are only sufficient for basic voice and texting, social media and navigation apps. To deliver rich media experiences or video calling, users need access to 4G or higher. Having so many consumers on 2G and 3G also prevents mobile operators from refarming that spectrum to make 4G and 5G networks more efficient.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest IntelligenceⓇ | Q3 2021
Country 2G & 3G Samples
Central African Republic 89.9%
Palestine 84.7%
Yemen 72.4%
Turkmenistan 71.8%
Micronesia 56.3%
Madagascar 55.0%
Belarus 53.2%
Rwanda 51.7%
Kiribati 48.4%
Equatorial Guinea 47.6%
Afghanistan 44.4%
South Sudan 43.4%
Guyana 42.3%
Guinea 37.0%
Angola 36.8%
Cape Verde 35.9%
Tajikistan 35.6%
Zimbabwe 34.7%
Benin 34.4%
Togo 33.8%
Ghana 33.0%
Sierra Leone 31.7%
Antigua and Barbuda 30.2%
Vanuatu 30.1%
Lesotho 30.0%
Syria 29.6%
Moldova 29.4%
Saint Kitts and Nevis 28.9%
Mozambique 28.8%
Sudan 28.4%
Palau 28.3%
Grenada 28.1%
Tanzania 27.6%
Uganda 27.5%
Niger 27.5%
Gabon 27.5%
Haiti 27.4%
Suriname 27.4%
Tonga 27.3%
Liberia 27.0%
Namibia 26.7%
Swaziland 26.5%
The Gambia 26.3%
Saint Vincent and the Grenadines 26.3%
Dominica 26.3%
Somalia 26.1%
Cook Islands 26.0%
Zambia 25.9%
Barbados 25.7%
Armenia 25.5%
Algeria 25.4%
Papua New Guinea 25.2%
Jamaica 24.5%
Venezuela 24.2%
Ethiopia 24.1%
Uzbekistan 24.0%
El Salvador 23.5%
Honduras 23.1%
Nigeria 23.0%
Solomon Islands 22.8%
Caribbean Netherlands 22.7%
Botswana 22.3%
Anguilla 21.7%
Mauritania 20.6%
Saint Lucia 20.5%
Bosnia and Herzegovina 20.3%
Burundi 20.3%
Ecuador 20.2%
Ukraine 20.1%
Trinidad and Tobago 20.0%

We were pleased to see the following countries come off the list from last year, having dropped below the 20% threshold: Azerbaijan, Bangladesh, Belize, Burkina Faso, Cameroon, Costa Rica, Côte d’Ivoire, DR Congo, Iraq, Kenya, Laos, Libya, Maldives, Mali, Mauritius, Mongolia, Nicaragua, Paraguay and Tunisia. While countries like Palestine, Suriname, Ethiopia, Haiti and Antigua and Barbuda are still on this list, they have improved the percentage of their samples on these outmoded technologies when compared to last year (dropping 10-15 points, respectively), 2G and 3G samples in Belarus increased 6.7 points when comparing Q3 2021 to Q3 2020.

We’re excited to see how performance levels will normalize as 5G expands to more and more countries and access improves. Keep track of how well your country is performing on Ookla’s Speedtest Global Index.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 18, 2022

Stable and Expanding: The State of Worldwide 5G in 2022


5G is no longer a new technology, however, consumers in many countries are still waiting to see the full benefits of 5G (or even to connect to 5G at all). We examined Speedtest Intelligence® data from Q3 2022 Speedtest® results to see how 5G performance has changed since last year, where download speeds are the fastest at the country level, and how satellite technologies are offering additional options to connect. We also looked at countries that don’t yet have 5G to understand where consumers are seeing improvements in 4G LTE access.

5G speeds were stable at the global level

Graphic of 5G median speed performance worldwide.

In 2021, we discussed how an expansion of 5G access led to a decline in overall speed at the global level. This year showed a stabilization in overall speed, even as 5G access broadened, with a median global 5G download speed of 168.27 Mbps in Q3 2022 as compared to 166.13 Mbps in Q3 2021. Median upload speed over 5G slowed slightly to 18.71 Mbps (from 21.08 Mbps) during the same period. According to the Ookla® 5G Map™, there were 127,509 5G deployments in 128 countries as of November 30, 2022, compared to 85,602 in 112 countries the year prior.

South Korea and the United Arab Emirates led countries for 5G speeds

Chart of fastest countries for median 5G download speed

South Korea and the U.A.E. had the fastest median download speed over 5G at 516.15 Mbps and 511.70 Mbps, respectively, during Q3 2022, leading a top 10 list that included Bulgaria, Qatar, Saudi Arabia, Singapore, Kuwait, New Zealand, Bahrain, and Brazil. Bulgaria, Singapore, Bahrain, and Brazil were new to the top 10 in 2022, while Norway, Sweden, China, and Taiwan fell out of the top 10.

Satellite became more accessible but performance slowed

2022 saw a proliferation of fast, low-earth orbit (LEO) satellite internet from Starlink across the world. Q1 2022 saw Starlink speeds increase year over year in Canada and the U.S., with Starlink in Mexico having the fastest satellite internet in North America, Starlink in Lithuania the fastest in Europe, Starlink in Chile the fastest in South America, and Starlink in Australia the fastest in Oceania.

Q2 2022 saw Starlink speeds decrease in Canada, France, Germany, New Zealand, the U.K., and the U.S. from Q1 2022 as Starlink crossed the 400,000 user threshold across the world. Starlink in Puerto Rico debuted as the fastest satellite provider in North America. Starlink outperformed fixed broadband averages in 16 European countries. Starlink in Brazil had the fastest satellite speeds in South America. And Starlink in New Zealand was the fastest satellite provider in Oceania.

During Q3 2022, Starlink performance dipped once again from Q2 2022 in Canada and the U.S., while remaining about the same in Chile. Starlink in Puerto Rico and the U.S. Virgin Islands had the fastest satellite speeds in North America, while Starlink in Brazil again was the fastest satellite provider in South America.

With Viasat, HughesNet, and Project Kuiper set to launch huge LEO constellations in 2023, consumers around the world are poised to have more fast satellite internet options, particularly as the European Commission makes its own play for a constellation and Eutelsat and OneWeb potentially merging.

5G Availability points to on-going challenges

5G Availability measures the proportion of Speedtest users with 5G-capable handsets, who spend a majority of time connected to 5G networks. It’s therefore a function of 5G coverage and adoption. We see wide disparity in 5G Availability among markets worldwide, with for example the U.S. recording 54.3% in Q3 2022, well ahead of markets such as Sweden and the U.A.E., with 8.6% and 8.3% respectively.

Chart of 5G availability in select markets, based on users with 5G-capable handsets

Critical levers for mobile operators to increase 5G Availability include:

  • Increasing 5G coverage by deploying additional base stations
  • Obtaining access to, or refarming, sub-GHz spectrum, to help broaden 5G coverage, as sub-GHz spectrum has superior propagation properties than that of higher frequency spectrum bands.
  • Encouraging 5G adoption among users with 5G-capable handsets.

Speedtest Intelligence points to 5G adoption challenges in some markets, with 5G Availability dropping in Bulgaria, South Korea, the Netherlands, and the U.A.E. As more users acquire 5G-capable devices, operators need to balance their pricing models to ensure users have sufficient incentives to purchase a 5G tariff.

Chart of percentage change in 5G availability in select markets, based on users with 5G-capable handsets

Where 5G continues to fail to reach

Speedtest Intelligence showed 29 countries in the world where more than 20% of samples were from 2G and 3G connections (combined) during Q3 2022 and met our statistical threshold to be included (down from 70 in Q3 2021). These are mostly countries where 5G is still aspirational for a majority of the population, which is being left behind technologically, having to rely on decades-old technologies that are only sufficient for basic voice and texting, social media, and navigation apps. We’re glad to see so many countries fall off this list, but having so many consumers on 2G and 3G also prevents mobile operators from making 4G and 5G networks more efficient. If operators and regulators are able to work to upgrade their users to 4G and higher, everyone will benefit.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest IntelligenceⓇ | Q3 2021
Country 2G & 3G Samples
Central African Republic 76.2%
Turkmenistan 58.5%
Kiribati 51.6%
Micronesia 47.4%
Rwanda 41.1%
Belarus 39.7%
Equatorial Guinea 37.7%
Afghanistan 36.7%
Palestine 33.5%
Madagascar 27.5%
Sudan 27.4%
Lesotho 26.5%
South Sudan 26.3%
Benin 26.0%
Guinea 25.5%
Cape Verde 24.3%
Tonga 24.3%
Syria 23.4%
The Gambia 23.4%
Ghana 23.3%
Palau 22.9%
Niger 22.8%
Tajikistan 22.7%
Mozambique 22.4%
Guyana 21.8%
Togo 21.8%
Congo 21.1%
Moldova 20.8%
Saint Kitts and Nevis 20.0%

We were pleased to see the following countries come off the list from last year, having dropped below the 20% threshold: Algeria, Angola, Anguilla, Antigua and Barbuda, Armenia, Barbados, Bosnia and Herzegovina, Botswana, Burundi, Caribbean Netherlands, Cook Islands, Dominica, Ecuador, El Salvador, Ethiopia, Gabon, Grenada, Haiti, Honduras, Jamaica, Liberia, Mauritania, Namibia, Nigeria, Papua New Guinea, Saint Lucia, Saint Vincent and the Grenadines, Sierra Leone, Solomon Islands, Somalia, Suriname, Swaziland, Tanzania, Trinidad and Tobago, Uganda, Ukraine, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, and Zimbabwe. While countries like Belarus, Cape Verde, Central African Republic, Guinea, Guyana, Madagascar, Palestine, Rwanda, South Sudan, Tajikistan, Togo, and Turkmenistan are still on this list, they have improved the percentage of their samples on these outmoded technologies when compared to last year by at least 10 points. Palestine improved by more than 50 points. 2G and 3G samples in Kiribati increased 3.2 points when comparing Q3 2022 to Q3 2021.

We’re glad to see performance levels normalize as 5G expands to more and more countries and access improves and we are optimistic that 2023 will bring further improvements. Keep track of how well your country is performing on Ookla’s Speedtest Global Index™ or track performance in thousands of cities worldwide with the Speedtest Performance Directory™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 18, 2023

New Speedtest Data Shows Starlink Performance is Mixed — But That’s a Good Thing

Satellite providers are playing no small part in the rapid expansion of global connectivity. Some experts predict there will be 58,000 satellites orbiting the earth by 2030 — a nearly 725% increase from 2023. Ookla® is back with our ongoing satellite internet series with compelling, fresh data for satellite providers in Africa, Europe, and Oceania during Q2 2023, including SpaceX’s Starlink, Viasat, and Skylogic.

This analysis includes Starlink Net Promoter Score (NPS) data for France, Germany, Italy, New Zealand, and the United Kingdom, year-over-year data for satellite providers in Europe and Oceania from Q2 2022 to Q2 2023, and new Q2 2023 data from Starlink in Africa.

Starlink users across different continents continue to love the service

Using Speedtest Intelligence®, we examined NPS ratings data for Starlink users against an aggregate of all fixed broadband providers combined. 

NPS is based on Speedtest® user responses after being asked how likely they are to recommend their provider to friends or family on a 0 to 10 scale. NPS ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), and is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

Chart of NPS Performance in Select Countries

As you can see from the above image, Starlink users in France, Germany, Italy, New Zealand, and the U.K. had an NPS score much higher than the aggregate score for all fixed broadband providers combined during Q2 2023. France had the highest NPS among the aggregate of fixed broadband providers for the countries we surveyed at -15.98 and fixed broadband providers had a much faster median download speed at 165.37 Mbps to Starlink’s 107.56 Mbps. In New Zealand there was a similar story with the aggregate of fixed broadband providers having a -20.40 NPS to Starlink’s 48.83, while having a faster median download speed 147.86 Mbps to 113.78 Mbps during Q2 2023.

Germany, which had the lowest NPS rating of aggregate of fixed broadband providers in Europe at -30.10, also had the smallest difference in NPS with Starlink scoring 38.19. Interestingly, the aggregate of fixed broadband providers and Starlink both had similar median download speeds at 83.16 Mbps and 82.56 Mbps, respectively, during Q2 2023.

Of note, Starlink had much higher NPS ratings and median download speeds than the aggregate of all fixed providers combined in Italy and the U.K., respectively, during Q2 2023. Starlink’s NPS was 50.20 to -25.61 for the aggregate of all fixed broadband providers in Italy during Q2 2023, while the median download speeds were 100.68 Mbps to 63.99 Mbps. In the U.K., Starlink’s NPS was 47.18 to -26.88 for the aggregate of all fixed broadband providers combined, with the median download speeds a little closer, 100.11 Mbps to 77.38 Mbps, respectively. 

In our last report, we found a wide NPS gap between U.S. rural Starlink users — who often have fewer options for fixed broadband access — and the corresponding aggregate of fixed broadband providers. Given that all five of these countries have rural or remote regions that are underserved or not served by traditional broadband offerings, it may be no surprise that Starlink users who reside in those areas may feel positive about having access to fast broadband internet. 

Starlink speeds over 100 Mbps in 14 European countries during Q2 2023, speeds stabilizing across Europe

Key takeaways:

  • Starlink results were the fastest among satellite providers we surveyed.
  • Starlink quarter-to-quarter speeds improved or remained about the same (between 5% and -5%) in 23 countries, while decreasing in 4 countries.
  • Among the 27 European countries we surveyed, Starlink had median download speeds greater than 100 Mbps in 14 countries, greater than 90 Mbps in 20 countries, and greater than 80 in 24 countries, with only three countries failing to reach 70 Mbps.
  • Skylogic, while delivering speeds slower than Starlink, showed stabilized broadband speeds over the past year for those seeking a Starlink alternative.

Over the past year, we’ve seen huge developments in the global satellite market, Europe notwithstanding, with Amazon’s Project Kuiper moving forward, the EU creating its own satellite constellation, and OneWeb and Eutelsat merging. While Starlink continues to lead for performance among satellite providers we surveyed, Starlink has experienced some major hurdles over the past year as users flock to the service and speeds have subsequently dipped — but of note those concerns seem to have started allaying in most of Europe during Q2 2023.

At first glance, year-over-year median download speeds for Starlink are about the same (-5% to 5%) or better (greater than 5%) from Q2 2022 to Q2 2023 in 15 countries and slower (decreasing more than 5%) in 8 countries. But among the 27 countries we surveyed during Q2 2023, Starlink had speeds faster than the aggregate of all fixed broadband providers combined in 11 countries (Austria, Belgium, Bulgaria, Croatia, Czechia, Estonia, Greece, Ireland, Italy, Latvia, and the U.K.) Those speeds were most notably faster in Croatia and Greece for Starlink at 94.41 Mbps to 45.24 Mbps and 108.97 to 44.09 Mbps, respectively, during Q2 2023. Speeds were about the same in four countries (Finland, Slovenia, Germany, and Lithuania), and speeds were slower than the aggregate of fixed broadband providers in 12 countries, most notably in Poland, Spain, Romania, Denmark, and France which saw between 50% and 105% faster aggregate fixed broadband speeds than Starlink.

Quarterly download speeds stabilizing or improving

Looking at results from Q1 2023 to Q2 2023, median download speeds for Starlink remained about the same (between 5% and -5%) in 23 countries, while decreasing in four countries. That’s a big deal, especially given Starlink had median download speeds greater than 100 Mbps in 14 countries, and greater than 90 Mbps in 20 countries, and greater than 80 in 24 countries — with only three countries failing to reach 70 Mbps.

While trailing Starlink speeds, Skylogic recorded median download speeds in Italy at 29.21 Mbps during Q2 2023, a roughly 27% statistical increase year-over-year from 22.28 Mbps during Q2 2022. Notably, Skylogic recorded a median download speed of 68.44 Mbps in Italy during Q1 2023. Among the various countries we recorded Skylogic data for during the past year, the range of median download speeds varied between 19.53 Mbps and 68.44 Mbps, with most speeds between 28 and 50 Mbps, all fast enough to stream 4K video online. Viasat, had relatively similar download speeds in Germany and Italy at 17.22 Mbps and 17.45 Mbps, respectively, during Q2 2023. 

Top 10 fastest Starlink download speeds in European countries

Chart of Top 10 Fastest Starlink Median Download Speeds in Europe

Starlink in Switzerland had one of the fastest median download speed among countries with Starlink during Q2 2023 at 122.47 Mbps, followed by Denmark (117.38 Mbps), Austria (111.91 Mbps), Belgium (111.20 Mbps), Hungary (108.97 Mbps), France (107.56 Mbps), Ireland (104.42 Mbps), Estonia (102.38 Mbps), Portugal (101.75 Mbps), and Latvia (100.94 Mbps). Sweden, Italy, Bulgaria, and the U.K. all followed but had speeds greater than 100 Mbps.

Upload speeds for Starlink are down year over year, but quarterly speeds almost all improved or were about the same

Upload speeds for Starlink mostly decreased notably year over year, with only the U.K. showing an improved median upload speed in Q2 2023 out of 27 countries surveyed. However, looking quarter to quarter, Q2 2023 upload speeds for Starlink stayed about the same or improved in 25 out of 27 countries, with only Greece and Ireland showing declines. For upload speeds, Starlink all 27 countries we surveyed had upload speeds between 10 Mbps and 15 Mbps except Portugal (17.70 Mbps), Hungary (16.91 Mbps), Croatia (16.12 Mbps), Bulgaria (15.93 Mbps), Romania (15.82 Mbps), Spain (15.79 Mbps), and Poland (9.11 Mbps). Starlink in Greece was the only instance of a satellite provider in Europe having an upload speed greater than the aggregate of all fixed providers combined, 12.97 Mbps for Starlink to 7.85 Mbps for the aggregate of fixed broadband providers combined. Skylogic showed upload speeds lower than 4 Mbps in both Austria and Italy during Q2 2023. Viasat had upload speeds of 3.51 Mbps in Germany and 4.69 Mbps in Italy during Q2 2023. 

Multi-server latency is stabilizing for Starlink users across Europe

As an low-earth orbiting (LEO) satellite internet provider, Starlink has a leg up on some satellite competitors who rely on further away geosynchronous-earth orbit (GEO) and medium-earth orbit (MEO) satellite constellations. However, once again, all the aggregates of all fixed broadband providers in Europe had much lower multi-server latencies than Starlink, Viasat (which had latencies over 600 ms) and Skylogic (which had latencies over 700 ms). That being said, Starlink still saw multi-server latencies under 60 ms in the U.K. (51.26 ms), Spain (53.37 ms), Portugal (55.84 ms), and Belgium (59.34 ms). Starlink saw most countries’ multi-server latencies between 60 and 90 ms.

Starlink speeds stabilize in Oceania

Oceania, the second least densely populated continent in the world to Antarctica, has rural and remote populations that benefit from (and even rely on) satellite internet connections. Luckily for rural and remote Starlink users, they’ve probably seen a good amount of stability over the past year with Q2 2023 median download speeds in New Zealand at 113.78 Mbps (105.99 Mbps in Q2 2022) and Australia at 104.92 Mbps (102.76 Mbps in Q2 2022). Tonga, which is very remote, saw download speeds drop from 45.25 Mbps in Q2 2022 to 37.95 Mbps in Q2 2023. 

Upload speeds also showed some stability with Australia going from 10.45 Mbps in Q2 2022 to 11.33 Mbps during Q2 2023 and New Zealand going from 12.31 Mbps to 14.62 during the same time period. Tonga saw a notable drop in speeds year over year from 19.26 Mbps in Q2 2022 to 6.66 Mbps Q2 2023. 

Multi-server latency, which usually will be higher for satellite internet options, showed promising results for Starlink in Oceania during Q2 2023. Multi-server latency dropped noticeably in New Zealand year over year, going from 89.38 ms in Q2 2022 to 46.42 ms in Q2 2023. Australia saw a more modest drop with multi-server latency going from 63.04 ms to 59.78 ms from Q2 2022 to Q2 2023. Tonga saw an increase in multi-server latency from 125.24 ms to 137.16 ms during the same time period.

Starlink in Africa is off to a promising start

Chart of Satellite Performance in Africa, Q2 2023

Starlink, which first launched on the African continent in Nigeria this past January, is showing intriguing early results. Speedtest Intelligence showed that Starlink in Nigeria had a faster median download speeds than all aggregate fixed broadband providers combined at 63.69 Mbps to 15.60 Mbps during Q2 2023. Upload speeds were more similar during the same time period with Starlink at 13.72 Mbps and the aggregate of all fixed broadband providers combined at 10.60 Mbps. Starlink did have a marginally higher multi-server latency at 55.88 ms to 50.26 ms during Q2 2023.

In Rwanda, median download speeds were a little closer with Starlink recording a median download speed at 63.10 Mbps in Q2 2023 compared to the aggregate of all fixed broadband providers combined at 34.55 Mbps. Starlink trailed behind for median upload speed at 6.88 Mbps to 10.05 Mbps for fixed broadband providers during Q2 2023. Multi-server latency for Starlink was much higher at 320.45 ms to 29.04 ms for fixed broadband providers during the same time period.

The 2023 space revolution is off to a huge start

Here are some major updates about what’s next for various different satellite competitors:

After delays, Amazon’s Project Kuiper aim to launch prototype satellites this fall

Facing a series of rocket-related delays, Amazon recently announced it could send its first two Project Kuiper prototypes into orbit in late September. That news follows a recently announced $120 million 100,000-square-foot satellite processing facility at NASA’s Kennedy Space Center in Florida. Planning on offering internet service in 2025, Amazon is slated to have half of its 3,236 LEO satellite constellation in space by 2026.

China’s grand ambitions to provide internet connectivity to over 362 million people

According to the Wall Street Journal, over 362 million people in China don’t have access to the internet — which is about 1 in every 4 people in China, a large portion of which live in rural or remote communities. In order to overcome that connectivity gap, China is looking to the sky to create its own satellite constellation with potentially over 12,000 satellites. China’s biggest gap seems to be with recreating the success of SpaceX’s reusable rockets — however, initial tests are far underway and a host of reusable rockets are slated for test launches in 2024. 

SpaceX’s Starlink service offerings are about to rapidly expand

While Starlink continues to lead among satellite providers in most areas of the world, their expansion is only starting. Looking at the Starlink availability map, Starlink has an incredibly busy rest of 2023 and 2024 in Africa, Asia, and South America — and they’re marking their intent to expand into most of the world. That comes as Starlink marked launching over 5,000 satellites into space at the end of August. With some wiley entrepreneurs already renting out their Starlink “Dishy McFlatfaces” to vacationers and campers for $25-30 dollars a day, satellite connectivity is truly becoming a full-time gig.

Viasat’s bad luck might affect entire industry

Viasat launched the first of its three long-awaited Viasat-3 arrays — but then their first satellite suffered an antenna anomaly, which prevented a large reflector to deploy that affects whether or not the satellite can operate as intended. While Viasat is rushing to solve the issue, this could ultimately trigger a $420 million insure claim for the loss of the $700 million satellite. With such a high-value loss, this could send ripples through the satellite industry, causing insurance premiums to skyrocket for companies looking to mitigate potential losses through insurance. All of this comes on the heels of acquiring Inmarsat in May for $7.3 billion to expand its satellite arrays and spectrum holdings. We’ll be watching to see whether or not Viasat can find a solution. 

Eutelsat and OneWeb merger imminent, big moves abound

The Eutelsat and OneWeb merger should make competitors take notice — combining satellite networks, expanding enterprise offerings, and competing in emerging markets has big revenue potential — with OneWeb having an already established LEO network of 630 satellites and Eutelsat offering 36 GEO satellites. Of note, OneWeb recently inked a deal with Telstra in Australia to provide satellite backhaul for locations “where satellite backhaul is a preferred or only viable option.” OneWeb is also partnering with the European Space Agency to develop a next-gen 5G beam-hopping satellite, which could quickly increase connectivity for people traveling or for disaster areas that need emergency connectivity. Shareholders are set to vote on approving the merger on Sept. 28.

European Union greenlights multi-orbit constellation

With grand ambitions to launch a multi-orbit, €6 billion constellation in 2024, the European Union is partnering with a consortium of industry players including Airbus, SES, Eutelsat, Hispasat, and Thales to develop the EU’s IRIS² project. The EU still expects to have the first of its satellites go live by the end of 2024 and have a fully operational constellation by 2027.

HughesNet aiming to launch Jupiter 3 array in Q2 2023

HughesNet successfully launched its Jupiter 3 array on July 29, which aims to provide U.S. and Latin America consumers with higher broadband download speeds. While the actual satellite will take some time to reach its geosynchronous orbit and deploy, this satellite adds 500 Gbps of Ka-band capacity for HughesNet, which could see consumers reaching download speeds between 50 Mbps and 100 Mbps. We’ll be eagerly awaiting Speedtest® results from HughesNet’s Jupiter 3 array.

Ookla will continue monitoring new satellite internet developments

2023 continues to be an important year for satellite internet providers. Satellite connectivity is something we’ll be watching closely and we’ll continue our series next quarter with Q3 2023 data from select continents including North America. In the meantime, be sure to download the Speedtest app for Windows and Mac computers or for iOS or Android for devices and see how your satellite internet stacks up to our results.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 20, 2022

Starlink Slowed in Q2, Competitors Mounting Challenges

Ookla® has covered SpaceX’s Starlink satellite internet for over a year now with our ongoing series on satellite internet performance. We’ve seen Starlink launch in new locations across the world, and while some speeds have shown signs of slowing down from their initial launches, the newly announced T-Mobile partnership with Starlink could extend the benefit of satellite connections to the mobile market.

Today, we have fresh data on satellite performance during Q2 2022 in Europe, Oceania, North America, and South America. This analysis includes results from eight additional countries, two new providers, and expanded data for Starlink, HughesNet, and Viasat. We also examine how Starlink’s internet performance has changed over the past year in Canada, France, Germany, New Zealand, the United Kingdom, and the United States.

Starlink speeds decreased in every country we surveyed over the past year as more users sign up for service

Chart of Starlink performances in select countries

Speedtest Intelligence® reveals that median download speeds for Starlink fell across Canada, France, Germany, New Zealand, the U.K, and the U.S., dropping between 9% and 54% from Q2 2021 to Q2 2022 as more users signed up for the service. However, Starlink still reached a median download speed of at least 60 Mbps in North America during Q2 2022, which is more than enough for at least one connected device to do most everything on the internet including streaming video, downloading games, and chatting on video with friends and family.

Upload speeds also slowed on Starlink, with speeds decreasing across all of the countries we’ve tracked over the past year. Latency fared a little better with latency remaining relatively flat (though high when compared to fixed broadband) in most countries. New Zealand was the outlier, with latency dropping 23 ms. For most users, we still suspect these dips are still worthwhile for areas that have no service, slow service, or few affordable options for fast internet.

Starlink in Puerto Rico was the fastest satellite provider in North America

Chart of Satellite performance versus fixed broadband internet in North America

Starlink in Puerto Rico had the fastest satellite internet in North America during Q2 2022 with a median download speed of 112.22 Mbps, followed by Starlink in Mexico (80.17 Mbps), Canada (75.73 Mbps), and the U.S. (62.53 Mbps). Starlink in Puerto Rico and Mexico was faster than their countries’ fixed broadband providers combined (74.80 Mbps and 45.50 Mbps, respectively), while fixed broadband in the U.S. (150.12 Mbps) and Canada (106.41 Mbps) was faster than each country’s satellite providers.

In every country except Mexico, fixed broadband upload speeds were faster than satellite speeds. Starlink in Mexico edged out fixed broadband providers 14.48 Mbps to 12.20 Mbps. Latency was higher for every satellite provider compared to fixed broadband. Starlink in the U.S. had the lowest median latency among satellite providers at 48 ms.

Starlink outperformed fixed broadband average in 16 European countries

Chart of Satellite performance versus fixed broadband internet in Europe

Speedtest Intelligence shows Starlink was fast in Europe during Q2 2022, outperforming fixed broadband median download speed in 16 countries and reached download speeds over 100 Mbps in 10 countries. In contrast, fixed broadband only achieved median download speeds over 100 Mbps in six countries: Romania, Spain, Portugal, France, Hungary, and the Netherlands during Q2 2022. Starlink was fastest for median download speed in Portugal at 123.01 Mbps, the Netherlands (122.43 Mbps), Austria (112.01 Mbps), France (110.98 Mbps), and Belgium (110.40 Mbps). Romania and Spain were the only countries to have fixed broadband beat Starlink for fastest median download speed, achieving 131.41 Mbps and 127.19 Mbps, respectively.

For upload, Starlink in Greece and Austria was the only satellite provider to achieve faster upload speeds than all fixed broadband providers combined at 19.34 Mbps to 5.14 Mbps, and to 17.14 Mbps to 15.90 Mbps, respectively. Fixed broadband providers in Spain (99.21 Mbps), Romania (94.23 Mbps), Sweden (92.77 Mbps), France (88.22 Mbps), Lithuania (83.54 Mbps), and Portugal (73.13 Mbps) all recorded median upload speeds greater than 70 Mbps, with the closest satellite provider being Starlink in Portugal at 28.52 Mbps.

All satellite providers fell far behind fixed broadband providers in the whole of Europe for latency during Q2 2022. Starlink in Spain and the United Kingdom recorded the lowest satellite latencies at 37 ms and 39 ms, respectively — still a far cry from the closest fixed broadband latency, which was 14 ms in Germany, Greece, and Italy.

Starlink in Brazil was the fastest satellite provider in South America

Chart of Satellite performance versus fixed broadband internet in South America

Our analysis of Speedtest Intelligence data found Starlink in Brazil was the fastest satellite provider in South America with a median download speed of 128.38 Mbps during Q2 2022, followed by Starlink in Chile at 94.79 Mbps. Chilean fixed broadband internet was still much faster for those who could get access to it. The Speedtest Global Index™ found Chile had the second fastest fixed broadband internet in the world with a median download speed of 211.43 Mbps during August 2022. Starlink in Brazil was the only satellite provider to be faster than its country’s fixed broadband providers combined.

Like last quarter, South American fixed broadband providers surpassed satellite providers in each respective upload speeds during Q2 2022. All satellite providers had a higher median latency than fixed broadband, though Starlink in Brazil and Chile had latencies of 38 ms.

Starlink in New Zealand was the fastest satellite provider in Oceania 

Chart of Satellite performance versus fixed broadband internet in Oceania

Starlink’s fastest median download speed in Oceania was in New Zealand at 105.99 Mbps, though this still fell short of fixed broadband providers in the country. Starlink in Australia was faster than fixed broadband providers by a wide margin at 102.76 Mbps to 51.46 Mbps during Q2 2022. Starlink outperformed fixed broadband providers in new-to-our-list Tonga 45.25 Mbps to 22.32 Mbps. 

New Zealand’s fixed broadband dominated for the fastest median upload speed in Oceania at 87.29 Mbps during Q2 2022, while Australia’s fixed broadband fell far behind with an upload speed of 17.86 Mbps. Both speeds were still faster than Starlink’s median upload speeds in New Zealand and Australia (12.31 Mbps and 10.45 Mbps, respectively). Tonga didn’t have a statistical winner for fastest upload speed, but Starlink reached 19.26 Mbps and fixed broadband 18.11 Mbps. Fixed broadband also had a lower median latency than Starlink during Q1 2022, which clocked in at 49 ms in Australia, 78 ms in New Zealand, and 98 ms in Tonga.

Biggest questions lie ahead, but competition will be good for consumers

Satellite connectivity is coming to mobile, with Starlink’s new partnership with T-Mobile and new mobile devices becoming satellite enabled. This will cause ripples across North America, which is a net positive for consumers who live in areas with low mobile and fixed broadband connectivity. Connecting with the world won’t be a question of how anymore, it will be a question of how good your experience is. That’s hopefully a win-win for consumers, especially as more providers vie for the fastest and best satellite experience — a true global space race.

Starlink isn’t stopping there — they’re trying to get into airplanes, cruise ships, and cars. But they’re not the only satellite provider making moves; Viasat is launching its Viasat-3 fleet, OneWeb is combining business with Eutelsat, and Amazon is sending 3,236 Project Kuiper satellites into orbit. We’ll be here monitoring the skies in our ongoing satellite series. Take a Speedtest® to help us provide an accurate and more complete picture of real-world performance. And if we’re missing data on your satellite network, send us a screenshot of your speed on Twitter or Facebook.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 13, 2024

Performance Benchmarking of Mobile Operators in Small to Mid-Sized Markets

As mobile connectivity demand grows, particularly in urban areas, network performance has become a crucial indicator of a country’s development, competitiveness, and quality of life. This report focuses on the performance of mobile networks in small to mid-sized markets, which strike a balance between fostering competition and allowing operators to concentrate on urban connectivity. Based on the selected criteria, the top-performing operators identified in this analysis come from nine countries: Bulgaria, Denmark, Finland, Hungary, Kuwait, Norway, Singapore, Switzerland, and the U.A.E.

Key Takeaways

  • Operators from the U.A.E. and Kuwait dominate the top five positions. Speedtest Intelligence® 1H 2024 data showed that U.A.E.’s e& led with a median download speed of 351.73 Mbps, followed by du at 264.41 Mbps. Kuwait’s Ooredoo (234.45 Mbps), Zain (218.06 Mbps), and stc (190.42 Mbps) rounded out the top five.
  • Early 5G adoption has been a key factor in driving improved network performance, with operators like e& (U.A.E.), du (U.A.E.), Ooredoo (Kuwait), and Zain (Kuwait) achieving globally competitive median download speeds since launching 5G in 2019. Speedtest Intelligence data highlights consistent growth in 5G Availability and 5G Service metrics over the past two years. For instance, Ooredoo (Kuwait) increased 5G Availability from 67.0% to 73.7% and 5G Service from 78.3% to 83.9%, while Telenor Norway improved 5G Availability from 40.4% to 55.9%, and YouSee (Denmark) reached 84.0%, showcasing the significant impact of 5G expansion on network performance.
  • The top-performing operators predominantly came from a select group of highly urbanized and economically developed countries. Only nine countries accounted for the top 20 mobile operators in small to mid-size markets. Notably, all operators in the top ten were from countries with urbanization rates exceeding 87%, highlighting the correlation between high urban density and network performance.

Understanding mobile performance in advanced small to mid-size markets

Mobile network performance is shaped by multiple factors, each impacting speed, reliability, and user experience. Spectrum availability, infrastructure density, and advanced technologies like 5G are essential for meeting user demand effectively. Additionally, geographic, economic, and regulatory factors influence the level of investment and an operator’s ability to deploy and optimize services. Large markets spanning vast regions pose unique logistical and technical challenges for operators trying to serve both densely populated cities and remote rural areas. In contrast, operators in smaller markets, such as city-states, focus on compact urban areas, requiring a more targeted and agile approach to network deployment.

For the purpose of this analysis, we defined small-to-mid sized markets as having populations between 4 million and 10 million.  The majority of the population is concentrated in high-density areas, allowing for a clearer examination of urban network strategies without the intricate infrastructure needs of large rural areas. There are 35 markets globally that fit this criteria, and of these, more than 65% occupy land areas smaller than 200,000 km². Using Speedtest Intelligence data, we examined the mobile performance in these markets during the first half of 2024, highlighting the top 20 ranked mobile providers based on median download speed.

Operators from the U.A.E. and Kuwait dominate the top ten rankings

Using Speedtest Intelligence® data collected in the first half of 2024, we ranked the top ten mobile operators in small to mid-size markets based on all mobile technologies combined. Operators from the United Arab Emirates and Kuwait dominate the top five positions, with a few operators from Denmark, Norway, and Singapore also making it into the top ten list. Notably, all operators in the top ten were from highly urbanized countries, with an urbanization rate exceeding 87%. These markets were also economically developed, having an average GDP per capita of just under USD 60,000.

Top 10 Ranked Operators Performance, Small to Medium Markets
Source: Speedtest Intelligence® | 1H 2024

U.A.E.’s e& (U.A.E) leads by a significant margin, achieving a median download speed of 351.73 Mbps for all technologies combined. This lead is indicative of the e&’s strong investment in telecommunication infrastructure and advanced network capabilities. Following e& is du, which has a median download speed of 264.41 Mbps. Both e& and du reported similar median upload speeds, with 26.58 Mbps and 26.25 Mbps respectively. The results underscore the U.A.E.’s robust telecommunications landscape, driven by strong competition among the leading operators.

Kuwait’s Ooredoo and Zain rank third and fourth with median download speeds of 234.45 Mbps and 218.06 Mbps, respectively. Another Kuwaiti operator, stc, completes the top five with a speed of 190.42 Mbps. The presence of three Kuwaiti operators in the top five highlights the country’s substantial progress in mobile network development, driven by a concentrated urban population and high levels of mobile broadband penetration. 

The dominance of operators from the Middle East, particularly the U.A.E. and Kuwait, in overall network performance highlights the significant investments and advancements in 5G infrastructure within the region. Our previous report examined how the U.A.E. was the fastest 5G market globally in 1H 2024, with a median download speed of 660.08 Mbps, with e& UAE leading both domestically and globally at 749.63 Mbps. In Kuwait, Zain topped 5G median download speed in the market with a speed of 411.06 Mbps, surpassing Ooredoo at 379.04 Mbps during the same period. These achievements underscore the region’s strategic focus on enhancing connectivity and setting benchmarks for global 5G performance. 

Northern Europe also has strong representation in the top ten, with Telenor (Norway) achieving 174.34 Mbps and three Danish operators (3, Telia, and YouSee) rounding out the list, all offering speeds above 148 Mbps. Singtel of Singapore is positioned in eighth place at 159.22 Mbps, indicative of Singapore’s efficient, urban-focused mobile deployment.

European operators were the most prominent beyond the top ten

11-20 Ranked Operators Performance, Small to Medium Markets
Source: Speedtest Intelligence® | 1H 2024

The next tier of mobile operators, ranked 11 to 20 by median download speed, offers a broader view of competitive performance across smaller European and Asian markets. Leading this group is A1 of Bulgaria, with a median download speed of 140.56 Mbps, placing it just below the top 10. Close behind Telenor (Denmark) and Telia (Norway), at 135.83 Mbps and 134.53 Mbps, respectively, highlight Northern Europe’s strong network performance capabilities, where dense urban populations and advanced network deployment have created solid foundations for high-speed connectivity.

Finnish operators make up a substantial part of this ranking, with DNA at 120.72 Mbps, Telia at 103.51 Mbps, and Elisa at 93.50 Mbps. The inclusion of the three Finnish operators in the list is notable, given the complex mix of population distribution and challenging coverage requirements of the market, which make consistently high speeds difficult across various geographies.

Other European operators, such as Swisscom in Switzerland, which had a speed of 117.29 Mbps, and Yettel in Hungary, with 94.58 Mbps, demonstrated that smaller, urbanized markets could still maintain competitive internet speeds. Singapore’s StarHub, with a speed of 100.46 Mbps, ranked 18th, highlighting the country’s strong mobile infrastructure.

Proactive 5G strategies contributing to overall performance gains among top operators

The majority of the operators in the top 20 list were early adopters of 5G technology, with most launching 5G services as early as 2019 or 2020. This early adoption has proven to be a factor in enhancing their overall network performance, allowing them to deliver faster speeds, greater reliability, and a better overall user experience compared to markets that lagged in 5G rollout.

Timeline of 5G Launch Among Top Operators in Small to Medium Markets

Operators such as e& (U.A.E.), du (U.A.E.), Ooredoo (Kuwait), and Zain (Kuwait) launched 5G services in 2019 and have consistently achieved higher median download speeds compared to other operators globally. In May 2019, etisalat by e& became the first operator in the Middle East and North Africa (MENA) region to introduce 5G Non-Standalone (NSA) technology to subscribers. The U.A.E. and Kuwait have regularly ranked as the fastest operators in Ookla’s Speedtest Global Index, alongside other early 5G adopters like Qatar and South Korea.

Government support and operator investments have played a crucial role in driving 5G success in these markets. In the U.A.E., the telecom regulator TDRA waived fees for 5G frequencies above 3 GHz for five years, giving operators access to extensive spectrum resources in the 2500-2600 MHz and 3300-3800 MHz ranges. Similarly, Kuwait’s CITRA allocated additional spectrum in the 2.3 GHz and 2.6 GHz bands, enabling operators to enhance their 5G networks and prepare for the rollout of 5G-Advanced technology.

European operators, including Telenor (Norway), 3 (Denmark), and A1 (Bulgaria), as well as Singtel and StarHub in Singapore, have also leveraged early 5G implementation to enhance service quality. GSMA’s 5G Connectivity Index highlights that markets with proactive 5G strategies tend to outperform in network performance metrics. 

Leading operators demonstrate ongoing 5G adoption and coverage expansion

The overall performance gains are closely linked to the increased adoption of 5G services and the expansion of 5G coverage in key markets. As more users spend a larger share of their time on 5G networks, reliance on older technologies like 4G has steadily declined. This transition has contributed to faster speeds, lower latency, and overall improvements in mobile network performance for users across these top-performing operators.

5G Availability (%) Quarterly Trend
Source: Speedtest Intelligence® | Q1 2023 – Q3 2024

5G Service (%) Quarterly Trend
Source: Speedtest Intelligence® | Q1 2023 – Q3 2024

Top operators have continued to expand their 5G networks across their respective markets. Over the past 24 months, quarterly data has shown a consistent upward trend in both 5G Availability—the percentage of time users with 5G-capable devices spend connected to 5G—and 5G Service, which measures the percentage of geographical areas with reported 5G coverage. This dual growth demonstrates the operators’ commitment to improving both user experience and network reach.

e& (U.A.E.) and du (U.A.E.) have shown steady increases in 5G Availability. e& rose from 13.9% in Q2 2023 to 25.6% in Q3 2024, while du increased from 16.5% to 20.9% over the same period. 5G Service also improved, with e& expanding from 41.5% in Q2 2023 to 52.9% in Q3 2024, and du growing from 56.4% to 67.2%. 

Kuwaiti operators Ooredoo, Zain, and stc consistently maintained high levels of 5G Availability. Ooredoo increased from 67.0% in Q2 2023 to 73.7% in Q3 2024, while 5G Service also saw growth, with Ooredoo rising from 78.3% to 83.9% and Zain expanding from 81.1% to 90.6% during the same period. 

European operators also showed notable progress. Telenor Norway achieved significant growth in 5G Availability, rising from 40.4% to 55.9%. Denmark’s YouSee maintained one of the highest levels, increasing from 72.8% to 84.0%. In Finland, DNA and Telia demonstrated consistent improvements, with DNA rising from 52.6% to 71.6% and Telia making steady advancements as well. These trends reflect the continued expansion of 5G in both urban and outskirts, supporting increased 5G connectivity  across these markets.

Majority of the top operators’ 5G networks are utilizing C-band spectrum

Spectrum availability plays an important part in network performance, impacting speed and coverage. In urbanized small to mid-size markets, operators must strategically manage and, where possible, the ability to access adequate spectrum resources is crucial for reducing network congestion and maintaining a consistent, high-quality experience for users.

We analyzed the distribution of Speedtest data samples based on the primary reported 5G spectrum bands used by the top ten performing operators to gain insights into the spectrum bands utilized by operators. It’s important to note that operators will employ differing strategies to optimize spectrum utilization and the user experience. Consumer-initiated tests will attempt to saturate a network connection, and operators will tend to serve this capacity demand through the spectrum bands with the highest capacity and, where required, supplement this capacity through carrier aggregation. This gives a better indication of the maximum throughput and state of the network, in contrast with background idle-state testing, which will often camp on lower frequency bands and, more specifically, on 4G-LTE.

The results show that upper mid-band spectrum, or  C-Band (3.3-4.2 GHz), is the most widely utilized spectrum band among these operators, playing a critical role in balancing performance, availability, and coverage. The C-band offers an optimal balance between speed and coverage, making it suitable for urban and broader coverage areas.

Operators like e& (U.A.E.) and du (U.A.E.) rely heavily on the C-band, with 93.5% and 78.9% of test samples reported in this range, respectively. Similarly, operators in Kuwait, including Ooredoo, Zain, and stc, show a near-exclusive reliance on the C-band (ranging from 89.1% to 99.9%), enabling them to deliver widespread 5G availability and improved median download speeds.

In Nordic markets, operators like Telenor Norway and YouSee Denmark demonstrate more diverse spectrum strategies. Telenor Norway combines significant use of the C-band (62.4%) with a notable portion of low-band spectrum (37.4%), which enhances coverage in rural and less densely populated areas. This mixed approach allows these operators to ensure nationwide 5G rollout while maintaining urban performance. 

Top performing operators came from a few highly urbanized countries.

Our data shows that operators from only nine countries made up the top 20 mobile operators with the best median download speed within small to mid-size markets. Denmark had the highest representation, contributing four operators to the top 20 list. Kuwait and Finland follow closely, each with three operators ranked among the best. Other countries with top-performing operators include the U.A.E., Singapore, Norway, Bulgaria, Switzerland, and Hungary, each featuring one or two operators.

Top 20 Operators Countries
Source: Speedtest Intelligence® | 1H 2024, World Population Review | 2023

These markets share several common characteristics that likely contribute to their high mobile network performance. Most are highly urbanized and economically developed, which facilitates the deployment of advanced telecommunications infrastructure.  Additionally, these countries often have high levels of investment in digital connectivity, enabling operators to maintain robust, high-speed networks. Many of these markets, such as Singapore, Switzerland, and Norway, are relatively compact, allowing operators to concentrate network resources and deliver consistent performance across their territories.

In contrast, markets with lower urbanization levels, such as Austria (59.5% urbanization) and Ireland (64.5% urbanization), despite sharing similar characteristics with the high-performing markets—such as strong economies and investments in telecommunications infrastructure—reported lower median download speeds of 79.46 Mbps and 38.20 Mbps, respectively. This highlights the need for tailored strategies in less urbanized markets to enhance coverage and optimize performance.

Ookla will continue to monitor overall mobile performance and 5G deployments globally and benchmark countries and operators. For more information about Speedtest Intelligence data and insights, please get in touch.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 18, 2023

Sunsetting 3G to Aid 5G Progress in Central and Eastern Europe

Building on insights discussed in last year’s article – 5G in Central and Eastern Europe: Poland Still Waits for True 5G While Bulgaria Sprints Ahead – we’ve reviewed 5G progress in the region again this year in terms of spectrum allocation, 5G performance as well spectrum refarming. Read on to learn more about 5G progress in Central and Eastern Europe. 

Key takeaways

  • Late 5G Spectrum Allocation in Poland: While Poland was the last country in the region to allocate dedicated 5G spectrum, it has now initiated an auction for the crucial C band (3400-3800 MHz) to catch up with its neighbors.
  • Spectrum Refarming to aid 5G rollout: Many countries in the region are repurposing mid-band spectrum and shutting down 3G networks to allocate spectrum for 4G and 5G services. 
  • North Macedonia leads on 5G Performance: North Macedonia had the highest median 5G download speed in the region, and its capital city (Skopje) was not only the fastest in the country, but it also ranked high in our global city speed rankings (25th).

Poland finally auctions 5G spectrum 

When we last discussed the state of 5G across Europe, Poland was the only country in the region without dedicated 5G spectrum. At that time, all neighboring countries had already assigned C-band, and all bar Bulgaria were assigned low-band frequencies for 5G. There was limited interest in high-band (mmWave) frequencies, as we’ve witnessed in other parts of the world.

However, a notable shift occurred in May 2023 when Hungary’s National Media & Infocommunications Authority (NMHH) conducted an auction for 32 GHz frequency band spectrum because mmWave (24.5-26.5 GHz) is primarily used for fixed point-to-point and point-to-multipoint systems with some licenses set to expire in 2024 and the majority in 2027. NMHH intends for current users of the 26 GHz band to migrate to the 32 GHz band, making the 26 GHz band available for 5G use.

Below is an overview of the 5G spectrum status across select Central and Eastern European countries:

Map of 5G Pioeer Band Spectrum Awards across Select Central and Eastern European countries

After a number of delays, Polish telecom regulator, the Office of Electronic Communications (UKE), began its auction for C-band spectrum (3400-3800 MHz). This is one of the crucial pioneer bands for 5G. All four Polish operators have submitted bids for 100 MHz blocks within the 3400-3800 MHz band at auction, which is expected to end by 11 November. Access to at least 100 MHz contiguous spectrum in C-band, the ITU’s minimum technical requirement to meet 5G performance requirements, will help Polish operators achieve faster speeds, lower latency, and improved spectral efficiency.

Furthermore, our research shows that countries using C-band spectrum (3 GHz – 6 GHz) for 5G experience faster download speeds than those on other bands. The chart below illustrates that this is the case in Central Eastern Europe as well. A higher proportion of scans on the C-band spectrum correlates with faster median 5G download speeds, as seen in countries like Bulgaria and Croatia. It’s worth noting that North Macedonia deviates from this pattern, which can be attributed to multiple factors, including Dynamic Spectrum Sharing (DSS), the country’s size, and the concentration of coverage in its capital, Skopje.

Chart of Portion of Scans by Frequency Band, Relationship Between C-Band Spectrum and Median 5G Download Speed

Spectrum refarming to aid 5G deployment 

According to our data, a significant amount of bandwidth used for 5G is through lower mid-band (1000 MHz to 2600 MHz). We have observed that most 5G services in Poland utilize lower mid-band spectrum, given that the country’s spectrum auction has not finished yet. Additionally, more than 40% of tests conducted in Czechia, North Macedonia, Slovakia, and Romania were on mid-band. In contrast, 70% of tests in Hungary were performed on low-band spectrum, which helps enhance coverage (but often at the tradeoff of slower speeds). For example, in May 2023, Magyar Telekom announced that it had increased its outdoor 5G coverage to 60% of the population by this summer as part of its mobile network modernization program, carried out over multiple years. Magyar Telekom provides 5G networks over 700 MHz, 2100 MHz, and 3600 MHz spectrum bands, with the current development typically switching on 5G at 700 MHz. 

Mobile network operators are refarming mid-band spectrum to provide faster and more advanced 4G and 5G services. To make this happen, several operators across four countries have already shut down their 3G networks, with seven more operators in five countries planning to do the same. A1 Slovenija decided to switch off 3G mobile network services on June 30, following Telekom Slovenije, which ended its 3G services last autumn. Slovak Telekom also plans to shut down its 3G network this year and use the freed-up 3G bands for 5G services (it already uses some of its 2,100 MHz spectrum for 5G). Orange Slovakia announced in December 2022 that it plans to disconnect its 3G network within a year. In Poland, Orange will start sunsetting 3G in late September and complete the process in 2025. T-Mobile already began dismantling its 3G network in Poland in Q2 2022 and will shut down by year-end 2023. The operator plans to use the 900 MHz band released from its 3G sunset for LTE and 5G. 

North Macedonia scores high on 5G performance

Chart of 5G Performance in Central and Eastern European Countries for All Providers Combined

Our data shows that in Q2 2023, North Macedonia achieved the highest median 5G download speed in Central and Eastern Europe at 317.91 Mbps. Bulgaria was the only other country in the region that topped 200 Mbps (233.63 Mbps). It’s worth noting that North Macedonia not only excels in terms of median 5G speed but also when looking at 90th and 10th percentile results. For example, 5G download speeds in the 90th percentile reached 788.30 Mbps, while speeds in the 10th percentile clocked in at 90.90 Mbps. Makedonski Telekom and A1 Macedonia launched their 5G services with a combination of 4G frequencies using DSS before the 5G spectrum auction, with the regulator, AEK, awarding the licenses for frequencies in the 700 MHz and 3.6 GHz bands for 5G in July 2022. Makedonski Telekom invested over EUR 70 million in 2022 for network development. 
While countries in the region continue to invest in 5G solutions, it’s worth noting that users could see 5G speeds decline after more and more users join and congestion ticks up.

Another factor contributing to the decrease is the need to adhere to coverage obligations, for which low band is better suited, resulting in lower median speeds. 

A1 Bulgaria and Yettel Hungary head to head

Chart of Top 5G Performance among Central and Eastern European Providers

According to Speedtest Intelligence data, median 5G download speeds in different parts of the region can vary greatly. For instance, Vodafone Hungary had a speed of 44.68 Mbps, while A1 Bulgaria boasted a speed of 433.35 Mbps in Q2 2023. In most markets, our results show a clear 5G leader when it comes to speed, and A1 Bulgaria has emerged as that leader in Bulgaria.

 In May 2023, Nokia announced a successful trial of Nokia 5G Standalone (SA) Cloud RAN in A1 Bulgaria’s commercial 5G network. This trial followed A1 Bulgaria’s 5G SA network integration in October 2022. The 5G SA network consists of a Radio Access Network (RAN) built with Nokia equipment and Ericsson’s dual-mode 5G Core backbone network. Meanwhile, the second fastest operator, Yettel Hungary has improved its 5G performance as well, with its median 5G download speed increasing from 349.61 Mbps in Q2 2022 to 403.73 Mbps in Q2 2023, while at the same time, Yettel Hungary reported that its 5G network coverage increased from 5% of the population in 2022 to 16% in 2023.

Skopje leads the pack

Map of 5G Performance Across Central and Eastern European Capitals

Given that North Macedonia had the fastest 5G among its peers, it isn’t surprising that its capital ranked first among regional capitals, with Skopje boasting a 475.92 Mbps median 5G download speed and a 59.94 5G upload speed in Q2 2023. 

The conditions of 5G licenses for Macedonian operators state that by the end of 2023, at least one Macedonian city should be covered with a 5G signal. But it is not only 5G that is achieving good performance. Skopje also ranked 25th on our Global Index City Speeds in July 2023, with a median mobile download speed of 96.79 Mbps, placing the city just behind Sofia in our rankings but ahead of some Western European capitals like Paris, Amsterdam, Lisbon, Berlin, Rome, and London.

The Road Ahead for 5G in CEE

In Central and Eastern Europe, the progress and hurdles of 5G development are becoming more apparent. Poland’s decision to allocate C-band spectrum is a positive step forward. Other countries are still transitioning their networks and reallocating spectrum. 
The sunsetting of 3G networks is a global trend. Leading mobile operators are sunsetting 3G to free up spectrum for newer technologies and move their customers onto faster technology. Ookla recently hosted a webinar sharing lessons learned on how to use crowdsourced network intelligence to address those challenges and the impact of repurposing 3G spectrum to more advanced technology. Some of the ways Ookla data can help is by identifying areas where either 2G or 3G signals are strong and where 4G LTE networks can be improved with network planning and optimization.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 12, 2020

How Roaming Affects Mobile Speeds in Europe

Last year, we conducted an expansive analysis of mobile roaming in the European Union. We’re updating our data to see which countries have the best roaming speeds and how roaming affects time spent on Wi-Fi. This analysis is based on Speedtest data from Android devices in Europe during Q3-Q4 2019. Despite Brexit, we’ve included data from the United Kingdom to keep parity year-over-year, as the roaming agreement remains in place for 2020 and this data involves travel within a specific set of countries.

Roaming in Europe typically means slower download speeds

Mobile roaming speeds are affected by the deals struck between individual mobile operators on a country-by-country basis. This means roaming speeds can depend on the plan a subscriber has selected in their home country and on what is offered in the country of destination.

Out of the 28 countries we examined, residents of 22 countries experienced slower speeds when roaming elsewhere in Europe than they do in their home countries. Travelers from the Netherlands experience the most significant loss in speed, with a roaming download speed that is 54.7% slower than at home. However, users in Slovakia barely notice a change in download speed with a roaming download speed only 2.6% slower than the mean download speed in Slovakia during this period.

Roaming vs. Local Mobile Download Speeds in Europe
Speedtest® Data | Q3-Q4 2019
Country Local Speeds (Mbps) Roaming Speed Upload (Mbps) % Change
Austria 46.30 35.93 -22.4%
Belgium 50.95 33.38 -34.5%
Bulgaria 55.32 30.95 -44.1%
Croatia 52.40 43.73 -16.6%
Cyprus 43.50 21.04 -51.6%
Czech Republic 47.00 36.37 -22.6%
Denmark 48.38 32.28 -33.3%
Estonia 42.61 43.90 3.0%
Finland 43.38 41.46 -4.4%
France 44.34 34.00 -23.3%
Germany 34.07 30.48 -10.5%
Greece 39.90 45.03 12.9%
Hungary 45.53 29.55 -35.1%
Ireland 26.73 32.05 19.9%
Italy 33.64 40.98 21.8%
Latvia 33.20 38.54 16.1%
Lithuania 46.72 39.73 -15.0%
Luxembourg 52.55 34.61 -34.1%
Malta 48.88 32.30 -33.9%
Netherlands 62.52 28.31 -54.7%
Poland 33.07 25.57 -22.7%
Portugal 34.49 36.34 5.4%
Romania 37.84 33.69 -11.0%
Slovakia 34.74 33.83 -2.6%
Slovenia 39.34 32.67 -16.9%
Spain 34.28 27.56 -19.6%
Sweden 48.52 36.55 -24.7%
United Kingdom 36.36 34.96 -3.8%

Upload speeds locally are also mostly faster than those experienced while roaming. Cyprus, Denmark, and the Netherlands all had relatively high mean upload speeds locally, but they also had the largest loss in roaming upload speeds ranging from 31.3% to 36.7% slower upload speeds on mobile roaming.

Residents of some European countries do benefit from faster speeds when roaming on mobile. Users from Estonia, Portugal, Greece, Latvia, Ireland, and Italy all experienced faster download speeds when roaming elsewhere in Europe than they did in their home countries during Q3-Q4 2019. Italian and Irish travelers gained the most when roaming with download speeds that were 21.8% and 19.9% faster than their local speeds, respectively.

A total of 12 countries had higher mean upload speeds while roaming than they experienced locally during this period. France, Latvia, and Ireland benefitted the most with an increase in upload speeds that ranged from 26.5% to 21.4% while roaming.

Latency increases dramatically while roaming in Europe

Unlike mean download and upload speeds, latency is almost always dramatically different while roaming. This is because roaming signals are routed through a user’s home network, making latency a significant issue for Europeans when traveling.

Local vs. Roaming Latency in Europe
Speedtest® Data | Q3-Q4 2019
Country Local Latency (ms) Roaming Latency (ms) % Change
Austria 26 84 220.4%
Belgium 27 83 205.7%
Bulgaria 27 127 368.3%
Croatia 33 89 166.0%
Cyprus 23 213 825.5%
Czech Republic 26 74 187.6%
Denmark 26 100 287.9%
Estonia 25 76 201.5%
Finland 27 97 254.6%
France 41 82 98.8%
Germany 38 87 128.1%
Greece 29 129 349.8%
Hungary 25 93 272.6%
Ireland 35 100 185.0%
Italy 50 91 81.2%
Latvia 26 95 268.2%
Lithuania 27 107 302.2%
Luxembourg 23 83 262.6%
Malta 19 136 611.6%
Netherlands 28 87 208.3%
Poland 35 109 209.2%
Portugal 30 109 258.8%
Romania 30 113 275.3%
Slovakia 31 76 105.5%
Slovenia 24 74 208.2%
Spain 45 107 137.4%
Sweden 29 118 304.3%
United Kingdom 38 103 173.1%

In their home country, residents of Malta (19 ms), Luxembourg (22 ms) and Cyprus (23 ms) enjoyed the lowest latencies in Europe. Residents of France, Spain and Italy experienced the highest latencies in their home countries at 41 ms, 45 ms and 50 ms, respectively.

European residents experienced an increase of at least 81.2% in their latency when visiting other countries within Europe. Residents from Cyprus, Malta and Bulgaria experience the biggest increase in latency when visiting other countries in Europe, ranging from Cyprus’ 825.5% to Bulgaria’s 368.3%. The countries that experienced the smallest increase in latency were Italy (81.2%), France (98.8%) and Germany (128.1%).

Locals spend more time on Wi-Fi than visitors in Europe

While there are no roaming changes within the E.U., users often opt to connect to Wi-Fi to avoid additional data overages at home and abroad. The following table compares the percentage of time spent on Wi-Fi by a resident of a country with that of a visitor to the same country during Q3-Q4 2019.

Percentage of Time Spent on Wi-Fi in Europe
Speedtest® Data | Q3-Q4 2019
Country Local Customers Visitors % Change
Austria 75.5% 40.5% -46.3%
Belgium 77.9% 35.8% -54.1%
Bulgaria 74.0% 60.3% -18.5%
Croatia 74.3% 53.8% -27.5%
Cyprus 79.3% 70.2% -11.5%
Czech Republic 80.1% 46.6% -41.8%
Denmark 78.7% 60.3% -23.4%
Estonia 70.3% 51.9% -26.2%
Finland 63.0% 60.3% -4.4%
France 69.3% 48.7% -29.7%
Germany 80.0% 47.1% -41.1%
Greece 79.3% 64.3% -19.0%
Hungary 76.8% 47.8% -37.8%
Ireland 75.6% 58.9% -22.0%
Italy 70.9% 55.1% -22.2%
Latvia 68.8% 49.2% -28.4%
Lithuania 73.8% 52.2% -29.2%
Luxembourg 72.4% 30.8% -57.4%
Malta 79.4% 65.9% -17.1%
Netherlands 81.8% 49.1% -40.1%
Poland 70.2% 58.2% -17.1%
Portugal 76.5% 61.9% -19.0%
Romania 69.6% 64.1% -7.9%
Slovakia 76.2% 40.1% -47.4%
Slovenia 70.7% 24.7% -65.2%
Spain 78.3% 62.8% -19.7%
Sweden 81.8% 53.8% -34.3%
United Kingdom 79.3% 60.9% -23.1%

As we saw last year, Finnish residents spent the least amount of time on Wi-Fi at 63.0%. Latvia showed the second lowest time spent on Wi-Fi (68.8%), followed by France (69.3%). Residents from the Netherlands, Sweden and the Czech Republic spent the most time on Wi-Fi at 81.8%, 81.8%, and 80.1%, respectively.

Visitors to Cyprus, Malta and Greece spent the most amount of time on Wi-Fi during this period. Time spent on Wi-Fi by visitors ranged from 64.3% in Greece to 70.2% in Cyprus. Visitors to Slovenia, Luxembourg and Belgium as a destination country spent the least amount of time on Wi-Fi at 25.7%, 30.8% and 35.8%, respectively.

Are you interested in more data on roaming performance? Read more here!

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 20, 2021

ICYMI: Ookla Data and Research from December 2020


Highlights from the Speedtest Global IndexTM

Global-Index-Tweet-Image-Dec-2020

These are the top stories from December 2020:

  • Thailand has climbed two spots on fixed broadband to reach first place for the first time.
  • On mobile, Qatar climbed two spots to land in first place for mobile. While the country has ranked among the top five for the past year, this is the first time the country has reached the top spot.
  • Hungary has been steadily climbing the fixed broadband chart and currently ranks seventh.
  • Kuwait has reached sixth place, its highest mobile ranking to date, most likely due to an expanding 5G market.

New Global Index Market Analyses

United States

AT&T had the fastest Speed ScoreTM in the U.S. on mobile in Q4 2020. Washington, DC showed the fastest median mobile download speed while Gilbert, AZ was the fastest city for fixed broadband.

Canada

Bell showed the fastest median download speed on 5G during Q4 2020. The city of Edmonton had the fastest mean download speed over fixed broadband and mobile.

China

China Telecom showed the fastest Speed Score on fixed broadband. China Telecom was also fastest on mobile 5G and had the highest 4G Availability on mobile. China Mobile showed the fastest Speed Score on mobile.

France

Lyon showed the fastest mean download speed over fixed broadband while Nice was fastest on mobile. Orange had the fastest Speed Score on mobile overall and on 5G. Free was the fastest provider for fixed broadband.

Indonesia

Telkomsel was the fastest mobile operator in Indonesia during Q3-Q4 2020 while Biznet was the fastest ISP. IM3 Ooredoo had the highest 4G Availability among mobile operators.

New Global Index Market Analyses are also available for:

Articles worth a second look

2020 Recap: How the Internet Held Up During a Global Pandemic


This comprehensive report reveals how speeds over fixed broadband held up in 2020 using data from Speedtest Intelligence®.

Apple has 5G! But How Fast is the iPhone 12?


Find out how Apple’s iPhone 12 series performed in select cities around the world in Q4 2020.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 17, 2021

ICYMI: Ookla Data and Research from February 2021

Highlights from the Speedtest Global IndexTM

Global-Index-Tweet-Image-Feb-2021
These are the top stories from February 2021:

  • There was not a lot of movement in the top 10 for mobile. Canada (11th) was replaced by Bulgaria (10th).
  • For fixed broadband, Cyprus rose 10 ranks to 16th — their highest standing in the last 13 months.
  • Spain and Hungary both rose three spots on fixed broadband, to sixth and seventh, respectively. Both countries have shown steady improvement in fixed download speed over the last 13 months.
  • For the first time in 13 months, Switzerland fell out of the top 10 for fixed broadband (to 11th).

Articles worth a second look

India’s Internet Speeds Improve, But 5G Can’t Come Fast Enough


India has seen strong internet speed increases during a year when internet access has been crucial.

World Bank Uses Speedtest Data to Analyze Internet Performance in Africa

Introducing a World Bank report using Ookla data to assess internet performance across 18 African countries during the pandemic.

Revisiting iPhone 12 5G Performance Across the Globe

View the latest data on iPhone 12 5G performance in cities around the world. Now updated with more cities and data through January 2021.

Don’t miss the upcoming webinar

How to Benchmark and Market your 5G Network

The upcoming Ookla® webinar will share how you can accurately position your 5G network using claims backed by the industry’s most trusted source for network data — while also building more trust with consumers.



Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 16, 2021

How COVID-19 Affected Roaming for Mobile Speeds in Europe

Roaming might seem like an unusual topic in a time when inter-country travel has been largely prohibited, but we wanted to build on our previous analysis to see how roaming performance and behaviors evolved over the past year. This analysis examines Speedtest data from Android devices in the European Union (E.U.) and the United Kingdom (U.K.) from Q1 2020 through Q1 2021. We’ve included the U.K. to maintain continuity with pre-Brexit reports.

Roaming speeds were slower in most European countries in Q1 2021

Speedtest Intelligence® again showed that consumers who are roaming outside their home countries often experience slower speeds. During Q1 2021, 19 out of the 26 European countries with statistically viable roaming sample sizes experienced slower median roaming download speeds than median local download speeds. Cyprus and Malta had too few roaming samples to be included in this year’s analysis for Q1 2021.

For the seven countries that saw increased speeds, Latvians experienced the largest increase in median download speed when roaming elsewhere in Europe at 23.4%, which was followed closely by Estonia (22.8%) and Ireland (19.5%). Greece, Romania and Slovenia saw increases of more than 5%. The U.K. saw about the same speeds roaming and locally with an increase of only 0.5% when roaming. Hungary also saw comparable roaming download speeds to local speeds with a decrease of only 0.5% when roaming.

Median Local vs. Roaming Download Speeds in Europe
Speedtest Intelligence® | Q1 2021
Country Local Download (Mbps) Roaming Download (Mbps) % Change
Austria 36.19 26.13 -27.8%
Belgium 43.90 27.52 -37.3%
Bulgaria 61.76 29.74 -51.8%
Croatia 48.23 31.3 -35.1%
Czechia 31.35 19.74 -37.0%
Denmark 50.11 22.18 -55.7%
Estonia 34.34 42.16 22.8%
Finland 43.02 31.68 -26.4%
France 34.68 29.62 -14.6%
Germany 27.56 20.14 -26.9%
Greece 32.38 35.51 9.7%
Hungary 28.66 28.51 -0.5%
Ireland 14.99 17.91 19.5%
Italy 25.24 21.66 -14.2%
Latvia 22.69 28.00 23.4%
Lithuania 33.66 30.80 -8.5%
Luxembourg 40.65 26.31 -35.3%
Netherlands 77.52 26.48 -65.8%
Poland 26.51 23.13 -12.7%
Portugal 26.16 23.74 -9.3%
Romania 25.12 26.80 6.7%
Slovakia 23.79 20.94 -12.0%
Slovenia 27.63 29.58 7.1%
Spain 23.78 18.21 -23.4%
Sweden 38.26 23.16 -39.5%
United Kingdom 27.96 28.09 0.5%

Every other country on our list saw decreases in median download speeds of 8.5% or more while roaming, with customers from the Netherlands experiencing the largest drop (65.8%) from a local speed of 77.52 Mbps to 26.48 Mbps while roaming. Customers from Denmark and Bulgaria experienced roaming speeds less than half of what they’re accustomed to at home with decreases of 55.7% and 51.8%, respectively.

Roaming decreased during the pandemic while speeds increased

The COVID-19 pandemic has upended countless lives with multiple lockdowns throughout 2020 and 2021 and severe limits to movement across borders. Data from Speedtest Intelligence reflects this decrease in roaming with roaming samples markedly down when comparing Q1 2021 to Q1 2020. We saw the most roaming samples during Q3 2020 and Q1 2020, which corresponds to increased lockdowns and movement restrictions in Q2 and Q4 2020 in response to the first and second waves of the pandemic.

Roaming speeds for all European countries combined increased 6.9% between Q1 2020 and Q1 2021, though the increase was not linear. Median download speed while roaming decreased from 22.89 Mbps in Q1 2020 to 22.09 in Q2 2020 and slipped down to 20.68 Mbps in Q3 2020. Roaming speeds began to increase in Q4 2020 with the median download speed rising to 23.42 Mbps, and Q1 2021 saw a further increase to 24.47 Mbps.

ookla_roaming_quarter_change_eu_0621-1

Estonia saw the biggest year-over-year increase in median roaming download speed, Slovakia and Italy saw the largest decrease

Median European Roaming Download Speeds
Speedtest Intelligence® | Q1 2020 – Q1 2021
Country Q1 2020 Download (Mbps) Q1 2021 Download (Mbps) % Change
Europe (All Countries Combined) 22.89 24.47 6.9%
Austria 24.39 26.13 7.1%
Belgium 23.78 27.52 15.7%
Bulgaria 22.81 29.74 30.4%
Croatia 29.28 31.30 6.9%
Czechia 20.23 19.74 -2.4%
Denmark 21.38 22.18 3.7%
Estonia 27.82 42.16 51.5%
Finland 32.18 31.68 -1.6%
France 24.57 29.62 20.6%
Germany 20.74 20.14 -2.9%
Greece 41.07 35.51 -13.5%
Hungary 25.10 28.51 13.6%
Ireland 22.08 17.91 -18.9%
Italy 26.98 21.66 -19.7%
Latvia 26.38 28.00 6.1%
Lithuania 22.60 30.80 36.3%
Luxembourg 18.82 26.31 39.8%
Netherlands 18.39 26.48 44.0%
Poland 17.01 23.13 36.0%
Portugal 23.78 23.74 -0.2%
Romania 23.64 26.80 13.4%
Slovakia 26.16 20.94 -20.0%
Slovenia 25.30 29.58 16.9%
Spain 15.05 18.21 21.0%
Sweden 21.36 23.16 8.4%
United Kingdom 29.48 28.09 -4.7%

2020 also posed many challenges for telecom operators around the world as customers shifted use patterns. Despite these challenges, many Europeans saw increases in median roaming speeds year-over-year. In fact, customers in 17 out of the 26 countries analyzed saw faster download speeds while roaming elsewhere in Europe when comparing Q1 2020 to Q1 2021. Estonians saw the largest increase at 51.5% (from 27.82 Mbps to 42.16 Mbps), the Netherlands was next with a 44.0% jump (from 18.39 Mbps to 26.48 Mbps) and Luxembourg saw a 39.8% increase in download speed (from 18.82 Mbps to 26.31 Mbps).

Countries whose customers experienced year-over-year decreases in median downloads speed while roaming include Slovakia (20.0% decrease), Italy (19.7%), Ireland (18.9%), Greece (13.5%), the U.K. (4.7%), Germany (2.9%), Czechia (2.4%), Finland (1.6%) and Portugal (0.2%).

While the year-over-year change is an interesting baseline metric, it’s also important to note only Denmark, Germany, Poland and Spain had consistently slower median roaming download speeds than the European average during every quarter from Q1 2020 to Q1 2021. Every other country had at least one quarter where speeds were faster than the European average.

Outbound roaming speeds varied drastically from country to country from Q1 2020 to Q1 2021

Roaming speeds are heavily dependent on agreements between individual operators, which means they can vary dramatically by country and by operator. We looked closely at outbound roaming for individual countries to see how different countries’ networks performed during COVID-19 lockdowns.

Customers from the Netherlands roaming in France saw the fastest median roaming download speed in all of Europe during Q1 2021 at 70.46 Mbps. Customers from Germany roaming in Portugal experienced the slowest median roaming download speed during Q3 2020 at 0.42 Mbps.

Here were some of the fastest roaming speeds from select countries to other countries within Europe between Q1 2020 and Q1 2021:

  • Netherlands to France (70.46 Mbps in Q1 2021)
  • Bulgaria to the U.K. (58.21 Mbps in Q4 2020)
  • Netherlands to Poland (55.77 Mbps in Q1 2021)
  • Denmark to Sweden (40.46 Mbps in Q4 2020)
  • Finland to Estonia (48.41 Mbps in Q1 2020)

Here were some of the slowest roaming speeds between Q1 2020 and Q1 2021:

  • Germany to Portugal (0.42 Mbps in Q3 2020)
  • Czechia to France (4.98 Mbps in Q3 2020)
  • France to Portugal (5.54 Mbps in Q3 2020)
  • Hungary to France (5.95 Mbps in Q3 2020)
  • Poland to Belgium (7.59 Mbps in Q1 2020)

We’ll continue to watch roaming speeds over the next year to see how roaming changes as more countries reopen and travel picks up again. If you’re interested in learning more about roaming speeds for your business or country, please click here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.