| May 8, 2023

New Speedtest Data Shows Starlink Users Love Their Provider

Satellite internet competition is heating up and Ookla® has exciting, fresh data from Q4 2022 and Q1 2023 for HughesNet, SpaceX’s Starlink, and Viasat in North America, South America, and the Caribbean, as well as new Starlink markets we haven’t yet featured in our ongoing satellite internet series

This analysis includes Starlink Net Promoter Score (NPS) for metro and nonmetro internet connections in the United States, year-over-year data for Starlink in Canada, Chile, Mexico, and the U.S., and Starlink results from three new countries (Philippines, Nigeria, and Peru).

Starlink users in metro and nonmetro areas love Starlink, fixed broadband users dislike their internet service providers

Using Speedtest Intelligence®, we examined NPS ratings by Starlink users and all fixed broadband providers combined for “metropolitan” and “nonmetropolitan” counties as defined by the U.S. Office of Management and Budget. NPS based on Speedtest® user responses after being asked how likely they are to recommend their provider to friends or family on a 0 to 10 scale. NPS ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), and is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

Chat of Metropolitan vs. Nonmetropolitan NPS and Performance in the United States

As you see above, the difference in NPS between Starlink and all fixed broadband providers combined is stark: both metro and nonmetro Starlink far outperformed metro and nonmetro ISPs combined for NPS. Metro Starlink had a score of 31.94 compared to -23.62 for all metro fixed broadband providers combined, despite Starlink having a median download speed of 65.29 Mbps compared to 203.93 Mbps for all metro fixed broadband providers combined. Nonmetro Starlink had an even higher NPS at 42.21 compared to nonmetro ISPs at -21.27 — that’s especially notable given that Starlink’s median download speed was much closer to the median nonmetro fixed broadband speed at 72.18 Mbps to 100.41 Mbps. 

Clearly, Starlink provides a much loved option for more rural, nonmetro users who often don’t have many good — if any — internet options. And the message is loud and clear: Starlink users are more than willing to recommend the service and love the internet they are getting.

Starlink speeds increased in Canada and the U.S. over the past two quarters, but are mixed year-over-year

Chart of Starlink Performance in Select Countries in North and South America

As Starlink continues to become an increasingly popular and beloved option for users, especially those in more rural areas, steady increases in speeds in two large markets like Canada and the U.S. bode well for the internet provider. These increases come as major upgrades to Starlink’s satellite array are beginning, with Starlink having just launched 46 nextgen satellites on April 27, so we wouldn’t be surprised if speeds keep climbing across the globe.

In North America, all of the countries we surveyed saw slower median download and upload speeds during Q1 2023 than Q1 2022. However, Canada saw just about a 3 Mbps decrease in download speed from Q1 2022 to Q1 2023, with about a 28 Mbps increase over the past two quarters. The U.S., where Starlink has many more users, saw about a 24 Mbps decrease year-over-year for median download speeds, but at least a 13 Mbps increase during Q4 2022 and Q1 2023. Mexico, which saw 100+ Mbps median download speeds during Q1 2022, saw a roughly 49 Mbps dip year-over-year as more users signed up for the service; however, speeds leveled slightly with only an overall dip of about 8 Mbps during the past two quarters.

In South America, Chilean Starlink speeds slowed about 22 Mbps from Q1 2022 to Q1 2023, however, speeds only slowed about 8 Mbps over the past two quarters. Chile has continually ranked in the top four for fastest fixed broadband speeds on the Speedtest Global Index™ for over a year now. 

Starlink in Canada blazed ahead as the fastest satellite provider in mainland North America

Chart of Satellite vs. Fixed Broadband Internet in North America

Speedtest Intelligence reveals that Starlink in Canada had the fastest download speed among satellite providers in mainland North America at 93.97 Mbps. That was about 40% faster than the runner-up, which was Starlink in the U.S. at 66.59 Mbps. Starlink in Mexico was next at 56.42 Mbps, and was faster than all fixed broadband providers in Mexico combined at 50.46 Mbps. 

Viasat in Canada, Mexico, and the U.S. made noticeable performance leaps over download speed from Q3 2022 when we last measured North American satellite providers. Canada went from 24.36 Mbps in Q3 2022 to 48.24 Mbps in Q1 2023, the U.S. from 28.07 Mbps to 36.47 Mbps, and Mexico from 16.14 Mbps to 24.06 Mbps. Hughesnet trailed over download speed in the U.S. (16.32 Mbps) and in Mexico (12.98 Mbps).

For upload speeds, all satellite providers trailed fixed broadband speeds in their respective countries, with Starlink in Canada achieving the fastest satellite upload speed at 9.60 Mbps, followed by Starlink in Mexico (8.47 Mbps) and the U.S. (7.74 Mbps). Viasat and HughesNet trailed behind.

Multi-server latency showed the stark difference of satellite internet’s real limitations, with the huge distances between satellite and users adding up to longer lag times than fixed broadband. Starlink had the only latencies under 100 ms among satellite providers, with Starlink in the U.S. having the lowest latency at 62 ms, followed by Canada (70 ms) and Mexico (97 ms). Viasat and HughesNet, which have farther geosynchronous orbits (GEO) than Starlink’s low-earth orbit (LEO), had much higher latencies.

Starlink in Chile raced ahead as the fastest satellite provider in South America

Chart of Satellite vs. Fixed Broadband Internet in South America

Starlink in Chile was the fastest satellite provider in South America during Q1 2023, edging out Starlink in Peru by about 5% with a median download speed at 84.62 Mbps to 77.17 Mbps. No satellite provider outperformed all fixed broadband providers combined in Q1 2023, but Starlink in Colombia and Brazil both reached median download speeds above 70 Mbps at 73.51 Mbps and 70.92 Mbps, respectively. HughesNet in Chile broke 20 Mbps at 21.01 Mbps, while Viasat in Brazil only reached 14.41 Mbps.

Satellites were outperformed by fixed broadband over upload speed in South America during Q1 2023, but Starlink had median upload speeds that ranged from 13.90 Mbps to 22.08 Mbps, the fastest being in Peru. HughesNet ranged from 2.12 Mbps to 3.21 Mbps, and Viasat in Brazil was at 1.42 Mbps.

Starlink’s multi-server latency dipped below 60 ms in three South American markets during Q1 2023: Peru (48 ms), Chile (54 ms), and Colombia (55 ms). Brazil followed at 75 ms, which was the next lowest. Viasat and HughesNet trailed far behind.

Starlink in Jamaica was the fastest Caribbean satellite provider

Chart of Satellite vs. Fixed Broadband Internet in the Caribbean

Speedtest Intelligence reveals that Starlink in Jamaica was the fastest satellite provider in the Caribbean at 83.79 Mbps during Q1 2023. Starlink was faster than all fixed broadband providers in Jamaica, and both Starlink and Viasat were faster than all providers combined in the Dominican Republic during Q1 2023. Starlink reached median download speeds of over 50 Mbps during Q1 2023 in Jamaica (83.79 Mbps), Puerto Rico (74.61 Mbps), and the U.S. Virgin Islands (57.08 Mbps), while it fell just short of that benchmark in the Dominican Republic (46.24 Mbps). Viasat had median download speeds of 37.07 Mbps and 33.37 Mbps in Puerto Rico and the Dominican Republic, respectively, during Q1 2023, while HughesNet had a median download speed of 23.74 Mbps in Puerto Rico during Q1 2023.

Upload speeds showed a bit more parity between satellite providers with only Starlink in Jamaica rising above 10 Mbps with a median upload speed of 13.45 Mbps during Q1 2023. Starlink had median upload speeds ranging from 6.65 Mbps to 13.45 Mbps, HughesNet had a median upload speed at 3.78 Mbps in Puerto Rico, and Viasat had upload speeds of 1.02 Mbps and 1.03 Mbps in Puerto Rico and the Dominican Republic, respectively, during Q1 2023. 

For multi-server latency, Caribbean satellite users saw higher multi-server latencies than mainland North and South America with only Starlink in Jamaica breaking under 100 ms. While fast speeds for remote users are always going to be appreciated, multi-server latencies of over 100 ms do make some internet uses much harder to do well like live gaming and video conferencing.

New Q1 2023 Starlink countries show promising initial results

Chart of Satellite vs. Fixed Broadband Internet in Select Countries

Speedtest Intelligence data shows new Starlink data in three countries during Q1 2023, including Nigeria, Peru, and the Philippines, where Starlink is still a nascent provider with limited market share. Median download speeds for new Starlink countries were: 110.78 Mbps in the Philippines, 77.17 Mbps in Peru, and 61.75 Mbps in Nigeria during Q1 2023. 

Starlink had slower upload speeds than all fixed broadband providers combined in all of the new countries except Nigeria, which was too close to call at 11.17 Mbps to 10.70 Mbps. Starlink had a much higher latency than fixed broadband providers in the Philippines (162 ms) in Q1 2023, though it came very close in Nigeria 57 ms to 46 ms. 

It should be noted that satellite constellations have limited network bandwidth capacity, which may affect the consumer experience as more users sign up for the service. Starlink’s reach within these markets will also be limited by the cost of equipment (CPE) in particular, which ranges from PEN 1,750 ($470) in Peru, to PHP 29,320 ($530) in the Philippines and NGN 268,584 ($590) in Nigeria (prices correct at time of publication).

The 2023 space revolution is off to a huge start

Here are some major updates about what’s next for various different satellite competitors:

Amazon’s Project Kuiper showcases low-cost customer satellite terminals

After Amazon’s Project Kuiper 3,236 satellite LEO constellation was greenlit by the FCC, Amazon swiftly moved to showcase its consumer terminals in March. These new terminals have different tiered models, which are promised to deliver 100 Mbps and 400 Mbps models for consumers and businesses, and 1 Gbps models for “enterprise, government, and telecommunications applications that require even more bandwidth.” Furthermore, Amazon is getting into the chipset business and producing their own 5G modem chip, which will feature in each terminal.

Viasat launched its Viasat-3 arrays

On April 30, 2023, Viasat launched the first of three long-awaited Viasat-3 arrays, which aims to provide 1 Terabit per second (Tbps) of network capacity on each satellite, double that of the entire operating fleet. Add two more satellites and Viasat could raise the throughput up to 500-600% of its current network capacity. That could allow its users to experience 100+ Mbps connections — a huge improvement for many consumers. We’ll be eagerly anticipating results in the coming quarters.

Eutelsat, OneWeb, and Intelsat are making big moves

While the merger of Eutelsat and OneWeb has yet to be fully completed, both satellite operators inked major deals with Intelsat to add more global satellite capacity. Furthermore, OneWeb launched an additional 36 LEO satellites into orbit in late March 2023, providing additional options for many of its resellers. 

European Union greenlights multi-orbit constellation

The European Union has approved its multi-orbit, €6 billion constellation plan, which includes GEO, MEO, and LEO arrays, and will offer connectivity to all EU citizens. The project will support EU connectivity priorities including the economy, environment, security and defense, and is hoping to launch in 2024, and be fully operational by 2027.

HughesNet aiming to launch Jupiter 3 array in Q2 2023

Incumbent satellite internet provider HughesNet has revealed its new Jupiter 3 array, which is designed to offer 500 Gbps over Ka-band and will allow HughesNet to provide consumers offerings of 50 Mbps and 100 Mbps. While the array still doesn’t have an official launch, the Jupiter 3 array is “doubling the size of the Hughes JUPITER fleet over North and South America.”

Ookla will continue monitoring new satellite internet developments

As 2023 continues to shape up as a pivotal year for satellite internet providers, we’ll be watching the sky to make sure providers are providing the connectivity consumers need. We’ll continue our series next quarter with Q1 and Q2 2023 data from Asia, Europe, Oceania, and any new countries where Starlink launches, and be back with Africa, North America, and South America data in Q4 2023. In the meantime, be sure to download the Speedtest® app for Windows and Mac computers or for iOS or Android for devices and see how your satellite internet stacks up to our findings.

Editor’s note: This article was updated on May 10 with clarifying details and an updated chart.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 20, 2021

Starlink Expands but Q3 2021 Performance Flattens in Some Areas


Satellite internet is making headlines across the globe as Starlink continues to launch service in new countries and Viasat plans to acquire Inmarsat. We’re here to check in on our ongoing series on satellite internet performance around the globe with fresh data from Q3 2021 to see if Starlink’s performance is holding up and how satellite internet compares to fixed broadband in 12 countries.

United States: Starlink fastest, speeds decreasing

Consumers in the U.S. looking to use satellite service to connect to the internet will find that performance was mostly flat when comparing Q3 2021 to Q2 2021. Starlink’s median download speed decreased from 97.23 Mbps during Q2 2021 to 87.25 Mbps in Q3 2021, which could be a function of adding more customers. HughesNet followed distantly at 19.30 Mbps (comparable to the 19.73 Mbps we saw in Q2 2021) and Viasat third at 18.75 Mbps (18.13 Mbps in Q2 2021). For comparison, the median download speed for all fixed broadband providers in the U.S. during Q3 2021 was 119.84 Mbps (115.22 Mbps in Q2 2021).

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Starlink’s median upload speed of 13.54 Mbps (down from 13.89 Mbps in Q2 2021) was much closer to that on all fixed broadband (18.03 Mbps in Q3 2021 and 17.18 Mbps in Q2 2021). Viasat and HughesNet followed at 2.96 Mbps (3.38 Mbps in Q2 2021) and 2.54 Mbps (2.43 Mbps in Q2 2021), respectively.
As we saw last quarter, Starlink, which uses low earth orbit (LEO) satellites, was the only satellite internet provider with a median latency anywhere near that seen on fixed broadband in Q3 2021 (44 ms and 15 ms, respectively). Viasat and HughesNet, which both utilize higher “geosynchronous” orbits, had median latencies of 629 ms and 744 ms, respectively.

Starlink performance varies at the county level

We saw sufficient samples during Q3 2021 to analyze Starlink performance in 304 counties in the U.S. While there was about a 100 Mbps range in performance between the county with the fastest median download speed (Santa Fe County, New Mexico at 146.58 Mbps) and the county with the slowest median download speed (Drummond Township, Michigan at 46.63 Mbps), even the lower-end speeds are well above the FCC’s Baseline performance tier of at least a 25 Mbps download speed.

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Satellite internet performance elsewhere in the world

We examined satellite internet performance in countries with an established market share to see how well their speeds compare to local fixed broadband. We’re excited to add analysis on satellite performance in Australia and Belgium this quarter.

Australia: Starlink outperformed Viasat and fixed broadband average

Starlink radically outperformed Viasat in Australia during Q3 2021 with a median download speed of 138.12 Mbps to Viasat’s 15.60 Mbps. Starlink also outpaced Viasat for median upload speed at 22.63 Mbps and 1.04 Mbps, respectively. Compared to the median download speed over all fixed broadband of 51.17 Mbps, Starlink could be an attractive alternative to traditional fixed broadband on all levels except latency where Starlink showed 42 ms vs. 10 ms for all fixed broadband combined.

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Belgium: Starlink dramatically faster than fixed broadband

Starlink’s median download speed of 127.46 Mbps during Q3 2021 was dramatically faster than the country’s median download for all fixed broadband of 72.90 Mbps. At 16.73 Mbps, Starlink’s median upload speed was only slightly slower than the overall median of 17.98 Mbps. However, Starlink’s 49 ms latency was higher than the country’s average of 13 ms. Starlink was the only satellite internet provider with adequate samples to analyze in Belgium during Q3 2021.

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Brazil: Viasat close to national average

Viasat’s median download speed in Brazil improved to 66.32 Mbps during Q3 2021 (up from 60.30 Mbps in Q2 2021. This was close to the national median for fixed broadband of 71.50 Mbps. Viasat’s median upload speed (1.06 Mbps) was much slower, however, than that on fixed broadband (36.37 Mbps), and Viasat’s latency was much higher (615 ms vs 6 ms).

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Canada: Starlink performance relatively flat

Our previous article showed that Starlink’s median download speed exceeded that of fixed broadband in Canada during Q2 2021 (86.92 Mbps vs. 84.24 Mbps). In Q3 2021, Starlink’s median download speed decreased slightly to 84.55 Mbps while that over all fixed broadband increased to 90.67 Mbps. This is in line with what we expect to see on new technologies as additional users are added to a system. Starlink’s median upload speed was slower than fixed broadband (13.87 Mbps vs. 20.67 Mbps). Latency on Starlink was much higher (56 ms vs. 12 ms). Starlink is still a viable alternative to fixed broadband in Canada, especially for consumers without access to other options.

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Starlink faster than overall fixed broadband in 5 provinces

Starlink showed enough samples to analyze performance in nine out of 10 provinces in Canada during Q3 2021. Starlink’s Q3 2021 median download speed was faster than the median for all fixed broadband in five provinces: Manitoba (81.04 Mbps vs. 65.91 Mbps), Nova Scotia (109.60 Mbps vs. 99.82 Mbps), Prince Edward Island (118.02 Mbps vs. 46.86 Mbps), Quebec (92.59 Mbps vs. 72.07 Mbps) and Saskatchewan (97.67 Mbps vs. 57.59 Mbps). Download speeds were comparable between Starlink and overall fixed broadband in New Brunswick (104.56 Mbps vs. 104.28 Mbps), and overall fixed broadband was faster than Starlink in Alberta (92.65 Mbps vs. 82.48 Mbps), British Columbia (111.36 Mbps vs. 87.34 Mbps) and Ontario (86.26 Mbps vs. 79.54 Mbps).

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Chile: HughesNet slower than fixed broadband average

HughesNet was hard pressed to compete with Chile’s fixed broadband, which ranked fourth in the world during October 2021. HughesNet showed a 15.21 Mbps median download speed compared during Q3 2021 with the country’s fixed broadband average of 133.81 Mbps during the same period. Median upload speeds also showed a wide gap (3.50 Mbps for HughesNet to 62.18 Mbps on fixed broadband), and HughesNet’s latency was very high (626 ms vs. 8 ms).

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Colombia: HughesNet slow but improving

HughesNet’s median download speed increased in Q3 2021 to 12.12 Mbps (up from 9.28 Mbps during Q2 2021), compared with Colombia’s 46.08 Mbps for fixed broadband overall (35.90 Mbps in Q2 2021). Median upload speed was also slower using the satellite internet provider (3.05 Mbps) than fixed broadband (10.50 Mbps), and latency was much higher on satellite (753 ms vs. 15 ms).

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France: Starlink speeds decreasing, remains faster than fixed broadband average

Starlink users in France saw a median download speed of 102.15 Mbps in Q3 2021 (down from 139.39 Mbps in Q2 2021, likely due to increased usage). Starlink’s download speed easily beat the country-wide median for fixed broadband of 75.47 Mbps (up from 70.81 Mbps in Q2 2021). Starlink’s upload speed during Q3 2021 was slower than the fixed broadband median (19.84 Mbps vs. 56.66 Mbps), and Starlink’s latency was higher (54 ms vs. 13 ms).

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Germany: Starlink faster than country average for fixed broadband

Starlink’s median download speed in Germany of 95.40 Mbps was much faster than the country median of 60.99 Mbps during Q3 2021. Starlink was slightly slower for upload speed than overall fixed broadband (17.63 Mbps vs. 21.05 Mbps) and Starlink showed a higher latency (45 ms vs. 15 ms).

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Mexico: Viasat faster than HughesNet for downloads

Viasat, with a median download speed of 14.94 Mbps during Q3 2021 (up from 13.95 Mbps in Q2 2021), was faster than HughesNet (10.64 Mbps in Q3 2021, down from 11.92 Mbps in Q2 2021) but slower than the country’s median for fixed broadband (33.14 Mbps in Q3 2021, 29.99 Mbps in Q2 2021). HughesNet was slightly faster than Viasat for upload speed during Q3 2021 (3.21 Mbps vs. 2.03 Mbps). While Viasat’s latency was high (675 ms vs 12 ms for fixed broadband), it was lower than HughesNet’s (748 ms).

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New Zealand: Starlink slowed slightly, remained faster than fixed broadband average

Starlink’s Q3 2021 median download speed (120.10 Mbps, down from 127.02 Mbps in Q2 2021, likely due to increased usage) was much faster than New Zealand’s median fixed broadband download speed (84.98 in Q3 2021 up from 78.85 Mbps in Q2 2021). Starlink was slower than New Zealand’s overall fixed broadband for Q3 2021 upload speed (16.87 Mbps vs. 23.62 Mbps). While Starlink’s median latency improved from 101 ms in Q2 2021 to 81 ms in Q3 2021, it was still slower than New Zealand’s median for all fixed broadband of 7 ms during Q3 2021.

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United Kingdom: Starlink nearly twice as fast as fixed broadband average

Starlink showed a much faster median download speed in the U.K. during Q3 2021 (111.66 Mbps, up from 108.30 Mbps in Q2 2021) than the country’s median for fixed broadband (53.16 Mbps in Q3 2021, up from 50.14 Mbps in Q2 2021). Starlink’s upload speed was comparable to the median for all fixed broadband in the U.K. (16.02 Mbps vs. 15.77 Mbps), and the latency was pretty good, given the distance traveled (37 ms vs. 15 ms).

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We look forward to updating this data again next quarter with new locations as satellite internet continues to become a more viable option for many. If you’re using satellite internet, take a Speedtest to help us provide an accurate picture of real-world performance.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| August 4, 2021

How Starlink’s Satellite Internet Stacks Up Against HughesNet and Viasat around the Globe

The satellite internet race is heating up, with more competitors serving more areas than even a quarter ago. We’re back with a broader look at internet network performance for satellite providers across the globe based on Q2 2021 data from Speedtest Intelligence.

Starlink speeds beat competitors in the U.S., can’t top fixed broadband

Given that satellite internet is often the only solution for folks with little to no fixed broadband access, the Speedtest® results we saw coming from HughesNet, Starlink and Viasat during Q2 2021 were encouraging. However, Starlink was the only satellite internet provider in the United States with fixed-broadband-like latency figures, and median download speeds fast enough to handle most of the needs of modern online life at 97.23 Mbps during Q2 2021 (up from 65.72 Mbps in Q1 2021). HughesNet was a distant second at 19.73 Mbps (15.07 Mbps in Q1 2021) and Viasat third at 18.13 Mbps (17.67 Mbps in Q1 2021). None of these are as fast as the 115.22 Mbps median download speed for all fixed broadband providers in the U.S. during Q2 2021, but it beats digging twenty miles (or more) of trench to hook up to local infrastructure.

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Starlink’s median upload speed of 13.89 Mbps (up from 13.77 Mbps in Q1 2021) was much closer to that on fixed broadband (17.18 Mbps in Q2 2021, 15.99 Mbps in Q1 2021). Viasat had the second fastest upload speed among satellite providers at 3.38 Mbps (3.48 in Q1 2021). HughesNet was third (2.43 Mbps in Q1 and Q2 2021).

Critically, Starlink was the only satellite internet provider with a median latency that was anywhere near that seen on fixed broadband in Q2 2021 (45 ms and 14 ms, respectively). A low latency connection is more responsive, making it essential for many common applications such as voice and video calling, gaming and live streaming of content. Starlink is able to achieve these lower latency numbers through the use of their low earth orbit (LEO) satellite constellation. At altitudes between 550-1200 km, these satellites are physically closer to the earth’s surface than traditional satellite providers. Therefore it takes less time for the signal to relay back to a downlink station on earth, ensuring a much more responsive connectivity experience for the user. Viasat and HughesNet both utilize considerably higher “geosynchronous” orbits of around 35,000 km for their satellites. This allows them to serve much wider swaths of the Earth’s surface with fewer satellites, but with a dramatic increase in latency in our data of 630 ms and 724 ms respectively.

Satellite internet speeds in the U.S. are increasing, mostly

Consumers are used to incremental increases in fixed broadband performance as that’s a developed technology with a stable market share. Satellite internet is newer and speeds fluctuate as technologies improve and as more users are added to sometimes crowded networks. Data from Speedtest Intelligence during Q1-Q2 2021 shows some of these struggles as median download speeds for both Starlink and HughesNet dipped in February and then rose again through the period only to dip again in June. This could be related to seasonal weather patterns. Viasat’s median download speed rose slightly from January through April and then started to decline slightly in May and June. We’ll continue watching the performance of these companies over time to see if they reach the steady climb that fixed broadband enjoys.

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Starlink performance varies at the county level, but not widely

We saw sufficient samples during Q2 2021 to analyze Starlink performance in 458 counties in the U.S. While there was about a 100 Mbps range in performance between the county with the fastest median download speed (Morgan County, Alabama at 168.30 Mbps) and the county with the slowest median download speed (Madison County, Indiana at 64.51 Mbps), even the lower-end speeds are well above the FCC’s Baseline performance tier of at least a 25 Mbps download speed. We also saw many more counties qualify for analysis during Q2 2021 than we saw in Q1 2021.

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Satellite internet performance elsewhere in the world

The ambition and potential of satellite internet providers is of course to increase internet access across the globe. To that end, we examined satellite internet performance in countries with an established market share.

Brazil: Viasat download speed is comparable to fixed broadband, upload is not

Viasat’s 60.30 Mbps median download speed during Q2 2021 in Brazil was very close to the national average for fixed broadband of 61.38 Mbps. Viasat’s median upload speed (1.05 Mbps) was much slower, however, than that on fixed broadband (28.75 Mbps), and Viasat’s latency was much higher (613 ms vs 7 ms).

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Canada: Starlink beats fixed broadband download speeds

Our previous article showed that Starlink’s median download speed was slower than fixed broadband in three provinces and faster in two. Data from Q2 2021 shows that Starlink’s median download speed exceeded that of fixed broadband in Canada (86.92 Mbps vs. 84.24 Mbps), making Starlink a reasonable alternative to fixed broadband in Canada. Starlink’s median upload speed was slower than fixed broadband (13.63 Mbps vs. 17.76 Mbps). Latency on Starlink was much higher (55 ms vs. 12 ms), but many customers in remote areas would gladly accept a latency in that range in exchange for having access to internet service.

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Starlink performance varies at the province level, but not widely

Starlink showed enough samples to analyze performance in 8 provinces in Canada during Q2 2021. Starlink’s Q2 2021 median download speed was faster than fixed broadband in five provinces (Manitoba, New Brunswick, Nova Scotia, Quebec and Saskatchewan), though samples in Nova Scotia were few enough and showed enough variability that there is room for interpretation. Download speeds were comparable between Starlink and overall fixed broadband in two provinces (Alberta and Ontario) and fixed broadband was faster in British Columbia.

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Chile: HughesNet shows comparable speeds here and in the U.S.

At 15.43 Mbps, the median download speed for HughesNet in Chile during Q2 2021 was not fast, especially compared with the country’s fixed broadband average of 111.94 Mbps. Median upload speeds also showed a wide gap (3.23 Mbps for HughesNet to 39.48 Mbps on fixed broadband), and HughesNet’s latency was very high (678 ms vs. 8 ms).

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Colombia: HughesNet is slowest

The slowest performance we saw for HughesNet was in Colombia, where fixed broadband speeds are also slower than in other countries surveyed. HughesNet showed a median download speed of 9.28 Mbps during Q2 2021, compared with Colombia’s 35.90 Mbps for fixed broadband overall. Median upload speed was also slower using the satellite internet provider (3.03 Mbps) than fixed broadband (8.56 Mbps), and latency was much higher on satellite (799 ms vs. 17 ms).

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France: Where the fastest Starlink download speeds are

Satellite internet users in France saw the fastest median download speeds from Starlink of all countries we surveyed during Q2 2021. At 139.39 Mbps, Starlink’s download speed easily beat the country-wide average for fixed broadband of 70.81 Mbps. Starlink’s upload speed was slower than the fixed broadband average, but still respectable (29.35 Mbps vs. 52.56 Mbps), and Starlink’s latency was higher (53 ms vs. 13 ms).

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Germany: Starlink far surpasses local fixed broadband

Consumers looking for fast internet in Germany have a great option in Starlink. Starlink’s median download and upload speeds were much faster than the country averages for fixed broadband in Q2 2021. The only drawback is Starlink’s 37 ms latency, compared to the 15 ms average for fixed broadband.

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Mexico: Viasat and HughesNet are comparable, though slower than fixed broadband

Mexico has options when it comes to satellite internet, and the faster of the two options appears to be Viasat, for now. With a median download speed of 13.95 Mbps in Mexico during Q2 2021, Viasat was faster than HughesNet (11.92 Mbps) but slower than the country’s average for fixed broadband (29.99 Mbps). Median upload speed told a similar story, though HughesNet was slightly faster than Viasat (3.25 Mbps vs. 2.01 Mbps). While Viasat’s latency was high (672 ms vs 13 ms for fixed broadband), it was lower than HughesNet’s (714 ms).

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New Zealand: Starlink is faster than fixed broadband

Data from Speedtest Intelligence shows that Starlink’s median download speed was much faster than New Zealand’s average fixed broadband download speed during Q2 2021 (127.02 Mbps vs. 78.85 Mbps), and the upload speeds were nearly identical (23.61 Mbps vs. 23.51 Mbps). Starlink did have a much higher latency (101 ms vs. 7 ms). Starlink is relatively new in the country and does not have a large market share yet; we’ll be interested to see how their speeds hold up under heavier use.

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United Kingdom: Starlink beats fixed broadband providers

Starlink showed a much faster median download speed in the U.K. during Q2 2021 (108.30 Mbps) than the country’s average for fixed broadband (50.14 Mbps). Starlink’s upload speed was also slightly faster (15.64 Mbps vs. 14.76 Mbps), and the latency was pretty good, given the distance traveled (37 ms vs. 15 ms). This brings Starlink closer to contender status for consumers across the U.K., not just those stranded in internet-free zones in Northern Scotland, once the service interruptions are under control. It also shows that because satellite internet is not constrained by the infrastructure of a given country, there is the potential to radically outperform fixed broadband.

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This data is changing rapidly as satellite internet providers launch new service locations and improve their technology. We’ll be excited to see if Starlink is still the satellite provider to beat next quarter and in what other countries satellite internet provides a viable alternative to fixed broadband.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 30, 2022

Starlink Speeds Dipped Slightly During Q3 2022 as the Space Race Heats up

Ookla® has exciting, fresh data from Q3 2022 for SpaceX’s Starlink, HughesNet, and Viasat in North and South America, as well as new Starlink markets we haven’t yet featured in our ongoing series on satellite internet. With accelerating competition on the horizon for 2023, we’ve been eager to see how Starlink continues to perform, especially as building new fiber connections continues to be costly around the world. 

This analysis includes results from five additional countries, two new providers, and expanded data for Starlink, HughesNet, and Viasat. We also examine how Starlink’s internet performance has changed over the past year in Canada, Chile, and the United States.

Starlink performance dipped once again during Q3 2022 (though only slightly)

Chart of Starlink perfromance in select North and South American countries

Perhaps a victim of their own success, Starlink download speeds dropped once again in Canada (at least 14%) and the U.S. (at least 17%) from Q2 to Q3 2022, while speeds remained roughly the same in Chile quarter over quarter. During the same period, fixed broadband performance raced ahead, improving at least 8% to 115.18 Mbps in Canada, at least 4% to 207.04 Mbps in Chile, and at least 8% to 164.13 Mbps in the U.S. 

Over the past year, as we’ve seen more users flock to sign up for Starlink (reaching 400,000 users worldwide during Q2 2022), speeds have started to decrease. Without a doubt, Starlink often can be a life-changing service for consumers where connectivity is inadequate or nonexistent. Even as speeds slow, they still provide more than enough connectivity to do almost everything consumers normally need to do, including streaming 4K video and video messaging. The biggest thing you might have issues with is if you’re trying to play multiplayer online games — even being a low-earth orbit (LEO) satellite, latency still lags far behind low-latency fixed broadband connections.

Starlink upload speeds remained roughly unchanged in all three countries we surveyed during Q3 2022, improving marginally in Canada and Chile, and essentially staying the same in the U.S. 

Starlink remains a boon for rural U.S. consumers who can afford it

Map of Starlink expansion in U.S. counties

Over the past year, Starlink has proliferated across the U.S., going from having at least 10 unique users in 776 U.S. counties, or roughly 25% of all counties during Q2-Q3 2021 to 2,399 counties in Q2-Q3 2022, or roughly 75% of counties. That marks about a 200% increase year over year, indicating consumer confidence in the provider. 

Looking at only “nonmetro” counties as defined by the U.S. Office of Management and Budget, 336 counties showed at least 10 Starlink users in Q2-Q3 2021. That was about 17% of all nonmetro counties. In Q2-Q3 2022, that rose to 1359 counties, or about 69% of nonmetro counties, marking about a 300% increase year over year. 

Starlink in Puerto Rico and the U.S. Virgin Islands had the fastest satellite internet in North America

Chart of satellite performance compared to fixed broadband internet in North America

Speedtest Intelligence® reveals that Starlink in Puerto Rico and the U.S. Virgin Islands had the fastest median download speed among satellite providers in North America at 85.88 Mbps and 85.57 Mbps during Q3 2022. Starlink in the Dominican Republic (72.01 Mbps), Canada (65.80 Mbps), Mexico (64.30 Mbps), and the U.S. (53.00 Mbps) followed. Starlink had faster median download speeds than all fixed broadband providers combined in all of these countries except Canada and the U.S., and Viasat outperformed fixed broadband in the Dominican Republic (22.92 Mbps). 

Viasat and HughesNet recorded their fastest median download speeds in Puerto Rico at 36.65 Mbps and 22.19 Mbps, respectively. Almost every satellite provider on our list reached speeds fast enough to stream high-quality video at around 20 Mbps, though latency still was much higher than fixed broadband internet.

For upload speeds, Starlink outperformed fixed broadband providers combined in the Dominican Republic (14.68 Mbps to 5.83 Mbps) and the U.S. Virgin Islands (12.59 Mbps to 8.37 Mbps). Fixed broadband providers in Canada had the fastest upload on our list at 29.29 Mbps.

Multi-server latency showed satellite internet’s limits, with the huge distances between satellite and receivers adding up to long lags — and every satellite provider with higher latencies than fixed broadband providers. However, the Dominican Republic and U.S. Virgin Islands still had higher fixed broadband multi-server latencies at 55.45 ms and 76.15 ms, respectively. Starlink in the U.S. had the lowest multi-server latency at 67.16 ms, followed by Canada (77.32 ms), and Mexico (96.42 ms), which were the only satellite options that had a multi-server latency under 100 ms.

Starlink in Brazil was the fastest satellite provider in South America

Chart of satellite performance compared to fixed broadband internet in South America

Brazilian satellite consumers weren’t lacking for fast internet options during Q3 2022, with Starlink blazing ahead among satellite providers in South America at 112.97 Mbps. Even Viasat notched a respectable median download speed of 45.15 Mbps. Starlink in Brazil was also the only satellite provider to outperform its country’s fixed broadband speeds, with ultrafast fixed broadband in Chile pulling ahead of Starlink 207.04 Mbps to 92.58 Mbps. Colombia was statistically too close to call in Q3 2022 with Starlink at 71.42 Mbps and fixed broadband at 83.76 Mbps. HughesNet trailed far behind with its fastest speed in Chile at 22.62 Mbps during Q3 2022.

For upload speeds, fixed broadband providers in every country we surveyed were faster than their satellite counterparts during Q3 2022. Starlink in Colombia had the fastest upload speed among satellite providers at 24.48 Mbps.

Speedtest Intelligence reveals multi-server latency told a similar story, with every country’s fixed broadband providers having a lower multi-server latency than their satellite counterparts. However, Starlink in Brazil and Chile had the lowest satellite multi-server latencies at 52.21 ms and 52.32 ms, respectively, during Q3 2022. Viasat and HughesNet lowest latencies were far behind with Viasat in Brazil at 670.63 ms and HughesNet in Chile at 713.04 ms.

New Q3 2022 Starlink countries have mixed results

Chart of satellite performance compared to fixed broadband internet in select countries

Speedtest Intelligence data shows Starlink data in six new countries during Q3 2022, including Colombia, the Dominican Republic, Estonia, Moldova, Norway, and the U.S. Virgin Islands. Starlink in Estonia (93.48 Mbps), the U.S. Virgin Islands (85.57 Mbps), and the Dominican Republic (72.01 Mbps) were much faster options than fixed broadband providers in their respective countries during Q3 2022. Starlink in Norway (113.86 Mbps) and Colombia (71.42 Mbps) were statistically in the same range as fixed broadband providers in their respective countries during the same time period. Starlink in Moldova (53.11 Mbps) was much slower than all fixed broadband providers combined (105.65 Mbps), though for rural folks with fewer options, still provides a speedy connection.

In all six countries, Starlink underperformed all fixed broadband providers combined for upload speed during Q3 2022, lagging behind from 12.59 Mbps to 24.48 Mbps, while median fixed broadband upload speeds ranged from 30.66 Mbps to 93.80 Mbps.

Multi-server latency was generally much higher than fixed broadband, with Starlink in Colombia showing the lowest multi-server latency at 58.65 ms, followed by Norway (73.00 ms), Estonia (85.37 ms), Moldova (105.26 ms), the Dominican Republic (110.62 ms), and the U.S. Virgin Islands (113.12 ms). 

The great space race is on

There is no doubt a new space race for connectivity is being waged across the world. Competitors are pouring hundreds of millions and even billions into unlocking the celestial connectivity dilemma. Here are some major updates about what’s next for various different satellite competitors:

With the competition for satellite connectivity heating up and Starlink facing potentially more competition in the coming months, we’ll be keeping our eyes to the sky to see how connectivity is performing. We’ll continue our series next quarter with Q3-Q4 2022 data from Europe and Oceania and any new countries where Starlink launches, and be back with North and South America data in Q2 2023. In the meantime, be sure to download the Speedtest app for Windows and Mac computers or for iOS or Android for devices and see how your satellite internet stacks up to our findings.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 20, 2022

Starlink Slowed in Q2, Competitors Mounting Challenges

Ookla® has covered SpaceX’s Starlink satellite internet for over a year now with our ongoing series on satellite internet performance. We’ve seen Starlink launch in new locations across the world, and while some speeds have shown signs of slowing down from their initial launches, the newly announced T-Mobile partnership with Starlink could extend the benefit of satellite connections to the mobile market.

Today, we have fresh data on satellite performance during Q2 2022 in Europe, Oceania, North America, and South America. This analysis includes results from eight additional countries, two new providers, and expanded data for Starlink, HughesNet, and Viasat. We also examine how Starlink’s internet performance has changed over the past year in Canada, France, Germany, New Zealand, the United Kingdom, and the United States.

Starlink speeds decreased in every country we surveyed over the past year as more users sign up for service

Chart of Starlink performances in select countries

Speedtest Intelligence® reveals that median download speeds for Starlink fell across Canada, France, Germany, New Zealand, the U.K, and the U.S., dropping between 9% and 54% from Q2 2021 to Q2 2022 as more users signed up for the service. However, Starlink still reached a median download speed of at least 60 Mbps in North America during Q2 2022, which is more than enough for at least one connected device to do most everything on the internet including streaming video, downloading games, and chatting on video with friends and family.

Upload speeds also slowed on Starlink, with speeds decreasing across all of the countries we’ve tracked over the past year. Latency fared a little better with latency remaining relatively flat (though high when compared to fixed broadband) in most countries. New Zealand was the outlier, with latency dropping 23 ms. For most users, we still suspect these dips are still worthwhile for areas that have no service, slow service, or few affordable options for fast internet.

Starlink in Puerto Rico was the fastest satellite provider in North America

Chart of Satellite performance versus fixed broadband internet in North America

Starlink in Puerto Rico had the fastest satellite internet in North America during Q2 2022 with a median download speed of 112.22 Mbps, followed by Starlink in Mexico (80.17 Mbps), Canada (75.73 Mbps), and the U.S. (62.53 Mbps). Starlink in Puerto Rico and Mexico was faster than their countries’ fixed broadband providers combined (74.80 Mbps and 45.50 Mbps, respectively), while fixed broadband in the U.S. (150.12 Mbps) and Canada (106.41 Mbps) was faster than each country’s satellite providers.

In every country except Mexico, fixed broadband upload speeds were faster than satellite speeds. Starlink in Mexico edged out fixed broadband providers 14.48 Mbps to 12.20 Mbps. Latency was higher for every satellite provider compared to fixed broadband. Starlink in the U.S. had the lowest median latency among satellite providers at 48 ms.

Starlink outperformed fixed broadband average in 16 European countries

Chart of Satellite performance versus fixed broadband internet in Europe

Speedtest Intelligence shows Starlink was fast in Europe during Q2 2022, outperforming fixed broadband median download speed in 16 countries and reached download speeds over 100 Mbps in 10 countries. In contrast, fixed broadband only achieved median download speeds over 100 Mbps in six countries: Romania, Spain, Portugal, France, Hungary, and the Netherlands during Q2 2022. Starlink was fastest for median download speed in Portugal at 123.01 Mbps, the Netherlands (122.43 Mbps), Austria (112.01 Mbps), France (110.98 Mbps), and Belgium (110.40 Mbps). Romania and Spain were the only countries to have fixed broadband beat Starlink for fastest median download speed, achieving 131.41 Mbps and 127.19 Mbps, respectively.

For upload, Starlink in Greece and Austria was the only satellite provider to achieve faster upload speeds than all fixed broadband providers combined at 19.34 Mbps to 5.14 Mbps, and to 17.14 Mbps to 15.90 Mbps, respectively. Fixed broadband providers in Spain (99.21 Mbps), Romania (94.23 Mbps), Sweden (92.77 Mbps), France (88.22 Mbps), Lithuania (83.54 Mbps), and Portugal (73.13 Mbps) all recorded median upload speeds greater than 70 Mbps, with the closest satellite provider being Starlink in Portugal at 28.52 Mbps.

All satellite providers fell far behind fixed broadband providers in the whole of Europe for latency during Q2 2022. Starlink in Spain and the United Kingdom recorded the lowest satellite latencies at 37 ms and 39 ms, respectively — still a far cry from the closest fixed broadband latency, which was 14 ms in Germany, Greece, and Italy.

Starlink in Brazil was the fastest satellite provider in South America

Chart of Satellite performance versus fixed broadband internet in South America

Our analysis of Speedtest Intelligence data found Starlink in Brazil was the fastest satellite provider in South America with a median download speed of 128.38 Mbps during Q2 2022, followed by Starlink in Chile at 94.79 Mbps. Chilean fixed broadband internet was still much faster for those who could get access to it. The Speedtest Global Index™ found Chile had the second fastest fixed broadband internet in the world with a median download speed of 211.43 Mbps during August 2022. Starlink in Brazil was the only satellite provider to be faster than its country’s fixed broadband providers combined.

Like last quarter, South American fixed broadband providers surpassed satellite providers in each respective upload speeds during Q2 2022. All satellite providers had a higher median latency than fixed broadband, though Starlink in Brazil and Chile had latencies of 38 ms.

Starlink in New Zealand was the fastest satellite provider in Oceania 

Chart of Satellite performance versus fixed broadband internet in Oceania

Starlink’s fastest median download speed in Oceania was in New Zealand at 105.99 Mbps, though this still fell short of fixed broadband providers in the country. Starlink in Australia was faster than fixed broadband providers by a wide margin at 102.76 Mbps to 51.46 Mbps during Q2 2022. Starlink outperformed fixed broadband providers in new-to-our-list Tonga 45.25 Mbps to 22.32 Mbps. 

New Zealand’s fixed broadband dominated for the fastest median upload speed in Oceania at 87.29 Mbps during Q2 2022, while Australia’s fixed broadband fell far behind with an upload speed of 17.86 Mbps. Both speeds were still faster than Starlink’s median upload speeds in New Zealand and Australia (12.31 Mbps and 10.45 Mbps, respectively). Tonga didn’t have a statistical winner for fastest upload speed, but Starlink reached 19.26 Mbps and fixed broadband 18.11 Mbps. Fixed broadband also had a lower median latency than Starlink during Q1 2022, which clocked in at 49 ms in Australia, 78 ms in New Zealand, and 98 ms in Tonga.

Biggest questions lie ahead, but competition will be good for consumers

Satellite connectivity is coming to mobile, with Starlink’s new partnership with T-Mobile and new mobile devices becoming satellite enabled. This will cause ripples across North America, which is a net positive for consumers who live in areas with low mobile and fixed broadband connectivity. Connecting with the world won’t be a question of how anymore, it will be a question of how good your experience is. That’s hopefully a win-win for consumers, especially as more providers vie for the fastest and best satellite experience — a true global space race.

Starlink isn’t stopping there — they’re trying to get into airplanes, cruise ships, and cars. But they’re not the only satellite provider making moves; Viasat is launching its Viasat-3 fleet, OneWeb is combining business with Eutelsat, and Amazon is sending 3,236 Project Kuiper satellites into orbit. We’ll be here monitoring the skies in our ongoing satellite series. Take a Speedtest® to help us provide an accurate and more complete picture of real-world performance. And if we’re missing data on your satellite network, send us a screenshot of your speed on Twitter or Facebook.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 16, 2022

Starlink Hits 100+ Mbps Download Speed in 15 Countries During Q4 2021

Fast satellite internet has become increasingly available to more and more people across the globe. It’s already a huge boon to rural communities that might otherwise be too remote for fixed broadband service. Starlink, Viasat, HughesNet, and other satellite providers are all placing big bets on low-earth orbital (LEO) satellite constellations, and Starlink is even introducing a new premium service with speeds expected to be around 150-500 Mbps. It’s a gamble, as Starlink recently learned after losing about 40 satellites to a geomagnetic storm, but it’s a gamble worth making. The European Commission is even planning a multibillion Euro investment to connect the continent to satellite internet. 

We’ve analyzed fresh satellite internet performance data from Q4 2021 including results from seven additional countries to update our ongoing series.

United States: Starlink was the fastest satellite provider during Q4 2021 and speeds increased over Q3 2021

Satellite Internet Performance vs Fixed in USA

U.S. consumers saw mixed satellite performance when comparing Q3 2021 to Q4 2021, while the United States government has been trying to increase satellite internet competition. Starlink’s median download speed increased from 87.25 Mbps during Q3 2021 to 104.97 Mbps in Q4 2021 — an important benchmark that inches Starlink closer to reaching the Rural Digital Opportunity Fund’s (RDOF) baseline of download speeds greater than 100 Mbps. Viasat overtook HughesNet to follow Starlink distantly at 21.81 Mbps (comparable to the 18.75 Mbps we saw in Q3 2021) and HughesNet followed at 20.92 Mbps (19.30 Mbps in Q3 2021). SES, new to our list this quarter, trailed far behind at 2.19 Mbps. For comparison, the median download speed for all fixed broadband providers rose moderately in the U.S. during Q4 2021 from 119.84 Mbps in Q3 2021 to 131.30 Mbps in Q4 2021.

Starlink saw a slight decrease in median upload speed from 13.54 Mbps during Q3 2021 to 12.04 Mbps in Q4 2021, still short of the median upload speed for all fixed broadband, which rose to 19.49 Mbps in Q4 2021 from 18.03 Mbps in Q3 2021. Viasat followed at 2.88 Mbps (2.96 Mbps in Q3 2021), then HughesNet at 2.54 Mbps (2.13 Mbps in Q3 2021), and SES at 1.19 Mbps.

As we’ve seen over the past year, Starlink, which uses only low earth orbit (LEO) satellites, was once again the only satellite internet provider with a median latency anywhere close to fixed broadband in Q4 2021 (40 ms and 14 ms, respectively). SES, Viasat, and HughesNet, which all utilize higher geosynchronous earth orbit (GEO) satellites for now, had much higher median latencies at 613 ms, 627 ms, and 725 ms, respectively.

Starlink performance continues to vary widely at the county level

Median Download Speed for Starlink in Selected US Counties

During Q4 2021, we saw about a 130 Mbps range in performance between the U.S. county with the fastest median download speed over Starlink (Miami Dade County in Florida at 191.08 Mbps) and the county with the slowest median download speed (Columbia County in Oregon at 64.95 Mbps). Even the lower-end speeds were well above the FCC’s baseline performance tier for broadband internet of at least a 25 Mbps download speed.

Satellite internet performance elsewhere in the world

We examined satellite internet performance in countries with an established market share to see how well their speeds compare to local fixed broadband. We’re excited to add analyses on satellite performance in Austria, Ireland, Italy, Mexico, Netherlands, Poland, and Portugal this quarter. We’ve also added Starlink to the list of providers in Chile. With Starlink continuing to launch in additional countries, we’re looking forward to seeing how Starlink performs during Q1 2021.

Australia: Starlink nearly triples fixed broadband download average

Starlink performed well in Australia during Q4 2021 with a median download speed of 141.55 Mbps. The median download speed for all fixed broadband providers was 51.35 Mbps. Starlink’s 14.84 Mbps median upload speed fell behind fixed broadband providers’ 18.01 Mbps. Starlink is a clear alternative to traditional fixed broadband for speeds, however Starlink can’t yet compete for latency, with Starlink showing a median latency of 43 ms vs. 10 ms for all fixed broadband combined.

Austria: Starlink download speed outpaces fixed broadband by more than double

New to our list this quarter, Austrian consumers had fast speeds over Starlink during Q4 2021, achieving faster median download speeds than that of all fixed broadband providers combined at 131.84 Mbps vs. 50.33 Mbps on fixed broadband. Starlink also had a faster median upload speed at 19.91 Mbps vs. 14.34 Mbps on fixed broadband. Starlink trailed fixed broadband on median latency during Q4 2021, 52 ms vs. 13 ms.

Satellite Internet Performance vs Fixed Broadband in Austria

Belgium: Starlink much faster than fixed broadband

Starlink’s median download speed of 155.15 Mbps during Q4 2021 was much faster than the country’s median download for all fixed broadband of 76.94 Mbps. That’s also a large increase from Starlink’s median download speed of 127.46 Mbps in Q3 2021. For median upload speed, Starlink was only slightly slower at 15.15 Mbps than the median fixed broadband upload speed of 18.05 Mbps. However, Starlink’s 45 ms latency was higher than the country’s median latency of 13 ms. Starlink was the only satellite internet provider with adequate samples to analyze in Belgium during Q4 2021. For rural Belgians, Starlink is a strong option.

Satellite Internet Performance vs Fixed Broadband in Belgium

Brazil: Viasat fell further behind as national fixed broadband sped up

Viasat’s median download speed in Brazil dipped slightly from 66.32 Mbps during Q3 2021 to 62.80 Mbps during Q4 2021. This fell further away from the national median for fixed broadband, which sped up to 83.03 Mbps during Q4 2021 (71.50 Mbps in Q3 2021). Viasat’s median upload speed (1.07 Mbps) was much slower than that on fixed broadband (40.76 Mbps), and Viasat’s latency was much higher (610 ms vs 6 ms). With Starlink slated to enter the Brazilian market soon, we’ll be watching these numbers closely to see if additional competition spurs the market.

Satellite Internet Performance vs Fixed Broadband in Brazil

Canada: Starlink performance reaches milestone during Q4 2021

In our last article, Starlink’s median download speed decreased to slower than fixed broadband in Canada during Q3 2021 (84.55 Mbps vs. 90.67 Mbps). But in Q4 2021, Starlink’s median download speed leapt ahead, achieving 106.64 Mbps while median download speed for fixed broadband increased to 96.39 Mbps. Starlink’s median upload speed was slower than fixed broadband (12.82 Mbps vs. 21.66 Mbps) and latency on Starlink was still much higher (55 ms vs. 11 ms). Starlink should be considered a viable option compared to fixed broadband in Canada, especially for rural consumers or those without access to fast fixed broadband options like fiber.

Satellite Internet Performance vs Fixed Broadband in Canada

Starlink faster than overall fixed broadband in nearly every province

Median Download Speed for Starlink in Canadian Provinces

Starlink showed enough samples to analyze performance in all 10 provinces in Canada during Q4 2021 — all of which showed substantial increases in Starlink’s download speed during Q4 2021 compared to Q3 2021. Starlink’s median download speed was faster than the median download for all fixed broadband in seven provinces during Q4 2021: Manitoba (101.66 Mbps vs. 83.06 Mbps), Newfoundland and Labrador (195.30 Mbps vs. 131.58 Mbps), Nova Scotia (143.52 Mbps vs. 121.57 Mbps), Ontario (106.24 Mbps vs. 95.06 Mbps), Prince Edward Island (139.11 Mbps vs. 75.95 Mbps), Quebec (123.50 Mbps vs. 84.50 Mbps), and Saskatchewan (116.24 Mbps vs. 68.43 Mbps).

Download speeds were comparable between Starlink and overall fixed broadband in New Brunswick (130.67 Mbps vs. 132.65 Mbps), and overall fixed broadband was faster than Starlink in Alberta (107.32 Mbps vs. 96.56 Mbps) and British Columbia (130.97 Mbps vs. 94.74 Mbps) — with the latter two provinces having better access to fiber-to-the-home (FTTH).

Chile: Starlink debuts fast speeds, but still much slower than scorching fast fixed broadband

Chilean fixed broadband providers have continued to achieve some of the fastest speeds in the world, recording the fastest speed on the Speedtest Global Index during February 2022, and we were interested to see how Starlink would compete. Starlink reached 118.95 Mbps in Chile during Q4 2021, which was faster than HughesNet (15.30 Mbps) but much slower than Chile’s median download speed for all fixed broadband providers (168.92 Mbps). 

Median upload speeds also showed a wide gap in Chile between satellite and fixed broadband during Q4 2021 (23.46 Mbps for Starlink and 3.42 Mbps for HughesNet vs. 89.76 Mbps on fixed broadband). Fixed broadband was also much faster for latency: 7 ms for fixed broadband vs. 38 ms for Starlink and 615 ms for HughesNet.

Satellite Internet Performance vs Fixed Broadband in Chile

Colombia: HughesNet decreased over download and upload speeds

HughesNet’s median download speed decreased in Q4 2021 to 11.75 Mbps from 12.12 Mbps during Q3 2021, while Colombia’s fixed broadband increased to 54.60 Mbps (46.08 Mbps in Q3 2021). Median upload speed was also slower for HughesNet than fixed broadband (2.88 Mbps vs. 11.86 Mbps), and latency was much higher on HughesNet (717 ms vs. 14 ms).

Satellite Internet Performance vs Fixed Broadband in Colombia

France: Starlink download speed increased, still faster than fixed broadband

Starlink users in France saw a median download speed of 121.21 Mbps in Q4 2021 (up from 102.15 Mbps in Q3 2021). Starlink’s download speed easily beat the country-wide median for fixed broadband of 90.88 Mbps (up from 75.47 Mbps in Q3 2021). Starlink’s upload speed during Q4 2021 was slower than the fixed broadband median (17.20 Mbps vs. 69.49 Mbps), and Starlink’s latency was higher (51 ms vs. 12 ms). Satellite provider SES, on this list for the first time, trailed behind both Starlink and fixed broadband with a 14.88 Mbps download speed, 1.83 Mbps upload speed, and 649 ms latency. Starlink remains an good option for rural French consumers.

Satellite Internet Performance vs Fixed Broadband in France

Germany: Starlink blazes ahead of fixed broadband download speed

Starlink’s median download speed in Germany of 115.58 Mbps was much faster than the fixed broadband median of 65.86 Mbps during Q4 2021 (and Starlink’s Q3 2021 download speed of 95.40 Mbps). Starlink was slightly slower for upload speed than overall fixed broadband (15.17 Mbps vs. 22.40 Mbps) and Starlink showed a higher latency (47 ms) than fixed broadband (14 ms).

Satellite Internet Performance vs Fixed Broadband in Germany

Ireland: Starlink download debuts nearly double that of fixed broadband

Starlink’s debut on our list is noteworthy in Ireland, where it achieved a download speed almost double that of Ireland’s combined fixed broadband average during Q4 2021 (123.51 Mbps vs. 65.89 Mbps). Median upload speeds were almost level, with Starlink recording a median upload speed at 24.35 Mbps vs. 22.63 Mbps for fixed broadband. Starlink lagged for latency at 45 ms vs. 11 ms for fixed broadband. Starlink is a great option for those who are looking for fast speeds in Ireland and can’t get access to fixed broadband.

Satellite Internet Performance vs Fixed Broadband in Ireland

Italy: Starlink dominates against fixed broadband

Starlink enters our list in Italy with a decisive statement during Q4 2021: It achieved a median download speed of 124.39 Mbps, a huge leap ahead of Italy’s fixed broadband average of 49.56 Mbps. Upload speeds were comparable between the two, with Starlink recording a median of 18.90 Mbps to 18.29 on fixed broadband. Starlink had a higher latency at 52 ms vs. 14 ms on fixed broadband. Starlink is an attractive option for fast internet in Italy.

Satellite Internet Performance vs Fixed Broadband in Italy

Mexico: Starlink impresses during Q4 2021 debut

Starlink, which only became commercially available in Mexico during November 2021, made a significant splash during its brief Q4 2021 debut, achieving a median download speed of 141.94 Mbps. That was significantly faster than Viasat (16.34 Mbps), HughesNet (10.63 Mbps), and all fixed broadband providers combined (36.56 Mbps). 

Starlink also outpaced fixed broadband for fastest upload speed (22.32 Mbps vs. 9.53 Mbps). HughesNet and Viasat followed at 3.10 Mbps and 2.06 Mbps, respectively. Starlink was the only satellite provider that came close to fixed broadband median latency, 64 ms to 11 ms. Viasat and HughesNet were distantly behind at 676 ms and 763 ms, respectively. With Starlink making such an impressive entrance into Mexico, we’ll be interested to see if the performance holds up in the coming months.

Satellite Internet Performance vs Fixed Broadband in Mexico

Netherlands: Starlink faster for median download, lagging on upload and latency

The Netherlands, which is new to this list, has some of the fastest median mobile and fixed broadband speeds in the world according to the Speedtest Global Index. We were eager to see how Starlink would perform against this competition. During Q4 2021, Starlink achieved a median download speed of 138.40 Mbps compared to 95.55 Mbps over fixed broadband. Starlink lagged noticeably behind for upload speed at 15.60 Mbps vs. 30.87 Mbps on fixed broadband. Starlink also had a higher latency at 45 ms vs. 11 ms on fixed broadband.

Satellite Internet Performance vs Fixed Broadband in Netherlands

New Zealand: Starlink slowed slightly, still faster than fixed broadband download

Starlink’s Q4 2021 median download speed (116.44 Mbps, down slightly from 120.10 Mbps Mbps in Q3 2021, likely due to increased adoption) was faster than New Zealand’s median fixed broadband download speed (98.61 in Q4 2021, up from 84.98 Mbps in Q3 2021). Starlink was much slower than New Zealand’s median fixed broadband upload speed for Q4 2021 (13.79 Mbps vs. 59.26 Mbps, which was a huge increase from 23.62 Mbps on fixed broadband during Q3 2021). Starlink’s median latency during Q4 2021 was comparable to Q3 2021 (79 ms vs. 81 ms) which was still much slower than New Zealand’s median for all fixed broadband of 6 ms during Q4 2021.

Satellite Internet Performance vs Fixed Broadband in New Zealand

Poland: Starlink a fast option for Poles

Starlink launched in Poland during September 2021 and is already recording fast speeds. The median download speed for Starlink was much faster than fixed broadband at 129.29 Mbps to 83.88 Mbps during Q4 2021. Upload speed was roughly comparable, with Starlink recording a slightly slower median upload speed of 24.17 Mbps and fixed broadband ahead at 28.60 Mbps. Starlink’s latency was higher at 58 ms to 10 ms on fixed broadband. That’s still acceptable for online gaming, but higher than what’s considered optimal.

Satellite Internet Performance vs Fixed Broadband in Poland

Portugal: Starlink far ahead on download speed in debut, fixed broadband much faster on upload

Another newcomer to this list this quarter, Portugal was a place where Starlink dominated with a much faster median download speed than fixed broadband at 140.35 Mbps to 94.62 Mbps, respectively, during Q4 2021. Upload speed was a different story, with fixed broadband notching a median upload speed of 65.52 Mbps to Starlink’s 30.16 Mbps. Starlink also had a much higher latency than fixed broadband at 44 ms to 7 ms. Starlink remains a good option if you don’t have access to good fixed broadband in Portugal. 

Satellite Internet Performance vs Fixed Broadband in Portugal

United Kingdom: Starlink still nearly twice as fast as fixed broadband median

Starlink showed a faster median download speed in the U.K. (121.94 Mbps in Q4 2021, up from 111.66 Mbps in Q3 2021) than the country’s median for fixed broadband (57.66 Mbps in Q4 2021, up from 53.16 Mbps in Q3 2021). Starlink’s median upload speed (13.96 Mbps) was comparable to the median upload for all fixed broadband in the U.K. (16.84 Mbps), and the latency was relatively fast given the distance traveled (36 ms for Starlink vs. 15 ms for all fixed broadband) — enough to be able to reliably play online multiplayer games. Satellite provider SES trailed far behind during Q4 2021 with a 3.79 Mbps median download speed, 3.74 Mbps median upload, and 636 ms median latency.

Satellite Internet Performance vs Fixed Broadband in United Kingdom

Competition among satellite providers is rapidly increasing and we’ll continue watching closely

We look forward to updating this data again next quarter with new locations as satellite internet continues to become a more viable option for many. If you’re using satellite internet, take a Speedtest® to help us provide an accurate picture of real-world performance.

Editor’s note: The section on Australia was amended on March 24 to remove performance details for Viasat which was determined not to be a consumer offering at this time.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| April 14, 2024

Early 5G Results for the Samsung Galaxy S24 Family: How do New S24 Models Stack up to Previous Generations and iPhone 15’s on 5G? 

Consumers around the world eagerly awaited Samsung’s release of the latest line of its flagship Galaxy S series of smartphones on February 1, 2024. Was the wait worth it? In this article, we analyze how the Samsung Galaxy S24 family measures up against its predecessors in terms of 5G speed and latency during its first several weeks on the market (February 1 – March 24, 2024). 

With new chipsets and technologies alongside plenty of other cool new features in Galaxy S24 devices, we examined early results from Speedtest® users in 15 select countries around the world to see whether the Galaxy S24 lineup — comprising the S24, S24+, and S24 Ultra models — outpaced Samsung’s earlier S22 and S23 families for 5G performance. Additionally, we’ve compared the 5G speeds and latency of Apple’s iPhone 15 family — including the iPhone 15, 15 Pro, and 15 Pro Max — against Samsung’s offerings.

It’s important to note that device performance metrics can vary significantly from one country to another. Factors such as government and mobile operator investments in 5G infrastructure, spectrum allocations, and the extent of 5G network deployment all contribute to these variations.

Key takeaways:

  • The Samsung Galaxy S24 family showed a statistically significant lead for median 5G download speeds in seven out of 15 countries in this study. On the other hand, the Apple iPhone 15 family posted the fastest 5G speeds in only one country. It’s worth noting, however, that speed differences between Galaxy S24 devices and iPhone 15’s were relatively minor in some of the countries analyzed (see the charts below for details). 
  • The S24 family recorded the lowest median 5G multi-server latency in 10 of 15 countries, whereas iPhone 15 devices offered the highest median 5G latency in 10 markets.
  • Samsung Galaxy S22 models unsurprisingly offered the slowest median 5G download speeds in eight countries, while the Galaxy S23 family was slowest in four countries. 
  • Devices in the Galaxy S24 family experienced the fastest median 5G upload speed in 13 of the 15 countries examined for this analysis. However, upload speeds were much slower than 5G download speeds, ranging from 11.83 Mbps to Mbps to 66.52 Mbps, with median 5G upload speeds of 50 Mbps or better found in only three countries (South Korea, Qatar, and the U.A.E.). 

To learn more about what speeds mean in real-world terms, check out our article looking at how much speed users need for a variety of daily mobile activities.

Take me straight to the data!

Asia Pacific | Middle East & Africa | Europe | North America 

New chipsets and modems in the Galaxy S24 family 

Everyone wants to know if the newest technology is worth the upgrade when they’re investing in an expensive new smartphone. Each device within the Galaxy S24 family has various upgrades (including new AI features), but when it comes to features that impact speed and latency performance, here’s a look at the chipsets and modems for each line of smarthpones in our study:

  • Samsung Galaxy S24 Ultra models use Qualcomm’s Snapdragon 8 Gen 3 chipset globally, while the S24 and S24+ use it only in Canada, China, Hong Kong, Taiwan, and the United States. The Samsung Exynos 2400 is used elsewhere for the S24 & S24+.
  • The Galaxy S23 series uses Qualcomm’s Snapdragon 8 Gen 2 worldwide, while Samsung S22 models use an Exynos 2200 chipset in Europe and the Snapdragon 8 Gen 1 elsewhere. 
  • Galaxy S24 devices utilize the Snapdragon X75 5G modem, S23 models have a Qualcomm Snapdragon X70 modem, while S22 models have a Qualcomm Snapdragon X65 modem.
  • Apple iPhone 15 models use Apple’s A16 Bionic chipset, while iPhone 15 Pro and Pro Max models use the A 17 Pro chip. All devices in the Apple iPhone 15 family utilize Qualcomm’s Snapdragon X70 5G modem. 

Do you own one of these devices? See how your speeds compare by taking a quick Speedtest. And to learn more about mobile and fixed broadband performance in cities and regions across the world, visit the Speedtest Performance Directory, where you’ll find ISP recommendations, insights on mobile and fixed broadband performance, and more. 

Digging into the Data: Where does the Samsung Galaxy S24 Family Lead its S22, S23, and iPhone 15 Counterparts Around the Globe? 

Early findings from Speedtest Intelligence® reveal that the latest Galaxy S24 family outperformed its predecessors — especially S22 models — in terms of 5G speed across several of the countries we analyzed. While differences in speed between devices were minimal in some countries, S24 models showed significant speed advantages over previous generation Samsung devices in markets like Qatar, the United Arab Emirates, and others. 

Does that mean users in those locations should upgrade immediately? Not necessarily. The decision to upgrade depends on various factors, from price to features to performance and more. However, if speed is your primary concern, the Galaxy S24 series is a compelling option, especially for consumers currently utilizing devices from the Galaxy S22 lineup, which is now over two years old.

Read on to see our complete analysis of all 15 countries in this study or select a region below to dig into more localized results. 

Asia Pacific | Middle East & Africa | Europe | North America 

Asia Pacific

Consumers in Hong Kong who want new features might want to upgrade

Speedtest Intelligence data revealed strong performance for all device families in Hong Kong, with the new Galaxy S24 family performing particularly well, boasting a median 5G download speed of 165.74 Mbps and the lowest median 5G multi-server latency in the market at 21.74 ms. However, the S24’s median 5G download speed was statistically comparable to that of its older Samsung and iPhone 15 peers, making the choice to upgrade currently more about new features than about performance.

Bottom line: With strong — and similar — 5G download speeds across all device families in Japan, upgrading to a new Galaxy device isn’t a must just yet, unless you want to enjoy the S24 family’s new features.

5G speeds were fast across the board in India, where the Samsung Galaxy 24 family held a slight edge 

In the early days following the release of the Galaxy S24 series in India, the latest Samsung models led for both 5G download speeds and 5G multi-server latency. While 5G speeds impressed across all device families in India — all notched speeds of at least 273.78 Mbps — Galaxy S24 models posted the top median 5G download speed at 302.43 Mbps and the lowest median 5G multi-server latency at 41.56 ms. On the other hand, Galaxy S22 devices showed the slowest — but still impressive — speeds in India at 273.78 Mbps, while the Samsung Galaxy S23 was just a tick behind at 279.93 Mbps. The iPhone 15 family, meanwhile, clocked in with a median 5G download speed of 285.78 Mbps.

Bottom line: Consumers in India currently using S22 devices might want to upgrade to an S24 model, given the nearly 30 Mbps speed advantage the new devices provided in this study. However, with excellent 5G speeds across all device families and similar speeds for devices in the S22, S23, and iPhone 15 families, users might not feel a huge difference in their 5G experience from one device to another. 

Samsung Galaxy enthusiasts in Indonesia needn’t rush to upgrade to an S24 device — yet

In contrast with what our results showed in most countries, the iPhone 15 family emerged as the leader in Indonesia with a median 5G download speed of 80.49 Mbps. All three Samsung Galaxy families trailed with speeds ranging from 55.61 Mbps for the S24 family to 69.24 Mbps for S23 models. While the iPhone 15 family’s 5G speed was nearly 25 Mbps faster than that of S24 devices, it’s worth noting that the difference among all three Samsung Galaxy models was only about 14 Mbps, and our results revealed no statistical difference in median 5G download speeds between the S22 and S23 families. 

Bottom line: Despite the iPhone 15 providing the top speeds in the market, the Galaxy S24 could hold greater long-term potential for consumers in Indonesia, especially when compared to older Samsung models. Equipped with a newer processor and modem, the S24 could see quicker speeds over time as Indonesia’s 5G networks evolve. In the meantime, users shouldn’t experience notable disparities in speed or latency among all three Samsung device families analyzed. 

No clear advantage to upgrading to a new Galaxy S24 in Japan

People in Japan who upgraded to a Galaxy S24 device likely haven’t seen a performance boost just yet. While all four device families performed similarly well in Japan, there was no statistical difference in the median 5G download speeds offered by all three Galaxy families, with speeds ranging from 110.48 Mbps to 118.93 Mbps across all three Galaxy devices. The iPhone 15 lineup also had a strong speed at 125.48 Mbps. 

Bottom line: With generally similar median 5G download speeds across all device families in Japan, users who are considering upgrading to a new Galaxy smartphone might want to wait. While we anticipate the S24’s speeds to surpass those of its predecessors over time, 5G speeds in the market were quite close across all three Galaxy device families in the early days of the S24’s release. 

For users in the Philippines who want the fastest 5G, Galaxy S22 users may want to upgrade. 

Samsung Galaxy S24 users in the Philippines might have noticed a modest improvement to their 5G speeds compared to those on older S23 and S22 models since they upgraded, as the Galaxy S24 family’s median 5G download speed of 157.38 Mbps was about 20 Mbps faster than that of Galaxy S22’s (137.68 Mbps) and a little over 15 Mbps faster than the Galaxy S23 family (140.06 Mbps). Meanwhile, the iPhone 15 family’s median 5G download speed of 120.04 Mbps trailed all three Samsung Galaxy families in the market.

Bottom line: For users in the Philippines seeking the fastest possible 5G experience, upgrading to an S24 device is worth considering. However, it’s worth noting that the differences in speed between devices wasn’t as stark as that in some other countries, and upgrading likely isn’t for everyone just yet.

Samsung Galaxy S24 and iPhone 15 much faster on 5G in South Korea than S22 devices 

In South Korea, home to the first widespread 5G launch in the world, our results reflected outstanding 5G speeds, with the iPhone 15 and Samsung Galaxy S24 families posting similar median 5G download speeds of 598.64 Mbps and 590.28 Mbps, respectively. The S22 family, meanwhile, offered the “slowest” 5G speeds in South Korea, posting an excellent median 5G download speed of 475.42 Mbps, while Galaxy S23 devices came in at 511.82 Mbps.

Bottom line: 5G users in South Korea can expect remarkable 5G speeds across the board, regardless of their device. However, Samsung Galaxy loyalists who currently use S22 models might want to consider moving to an S24 model, given that the S24 family was over 100 Mbps faster than Galaxy S22’s, while also offering the top median 5G upload speed in the market at 55.22 Mbps. For users who prioritize the fastest 5G experience, Galaxy S24’s and iPhone 15’s are both worth a look.

Samsung Galaxy S24 family provides top 5G download speeds in Thailand 

In Thailand, Speedtest Intelligence showed that the Galaxy S24 family delivered the fastest median 5G download speed in the market at 171.27 Mbps. That speed marks a notable improvement of roughly 35 Mbps over the S22’s 132.60 Mbps and the S23’s 135.55 Mbps. The Galaxy S24 family also offered the lowest median 5G multi-server latency in Thailand at 32.46 ms. The iPhone 15 family provided the second-fastest median 5G download speed in the market at 147.53 Mbps.

Bottom line: If you’re thinking of upgrading from an S22 or S23 device, our findings suggest that the Galaxy S24 might be the right choice. With faster 5G speeds compared to previous generations, coupled with low latency, smartphones in the Galaxy S24 family should allow for quick content downloads and smooth connectivity overall.

Middle East and Africa 

Excellent 5G speeds in Nigeria, but too soon to tell if you should upgrade for performance 

In Nigeria, 5G speeds were impressive overall, from the Galaxy S23 family’s median 5G download speed of 281.67 Mbps to the new Galaxy S24’s speed of 383.97 Mbps. However, in these early days of the S24 lineup’s release, we are still waiting to see how things stabilize in the market before we can make a firm recommendation on whether to upgrade. 

Bottom line: For users who like to have the latest gear and/or want the new features offered by the S24 lineup, upgrading is certainly worth considering. But with fast 5G speeds in general, users on any of the device families we looked at should see a quick download experience in general. 

Samsung Galaxy S24 by far the fastest 5G in Qatar 

Home to some of the fastest 5G speeds in the world, Qatar showcased impressive median 5G download speeds across all three device families analyzed. The Galaxy S24 family led the pack with a jaw-dropping median 5G download speed of 971.49 Mbps and the top median 5G upload speed in the market at 66.52 Mbps. The Galaxy S22 and S23 families trailed, albeit with great median 5G download speeds of 675.06 Mbps and 758.49 Mbps, respectively. The iPhone 15 family also had a strong showing in Qatar, posting a median 5G download speed of 788.97 Mbps. 

Bottom line: Consumers in Qatar with older Galaxy S22 or S23 devices might want to make the switch, given that the S24 family’s remarkable median 5G download speed of nearly 1 Gbps was much faster than those of either the Galaxy S23 or especially S22 families.

Galaxy S24 a good option for Samsung fans in the U.A.E.

In the U.A.E., which is home to outstanding 5G speeds in general, the Samsung Galaxy S24 and iPhone 15 families delivered the top median 5G download speeds in the market at 828.11 Mbps and 819.48 Mbps, respectively. When compared to its earlier generation Samsung predecessors, the S24 family held a commanding speed advantage, boasting speeds that were at least 170 Mbps higher than those of either the S22 (639.33 Mbps) or S23 (657.79 Mbps) families. 

Bottom line: With median 5G download speeds ranging from 639.33 Mbps to 828.11 Mbps, consumers in the U.A.E. will likely enjoy fantastic speeds regardless of device model. However, for current S22 or S23 users hoping to boost their speeds, the Galaxy S24 family stands out as a good choice.

Europe

Galaxy 24 family clocked 5G speeds over 80 Mbps faster than those on S22 devices in France

In France, the Galaxy S24 family was the frontrunner, delivering the fastest median 5G download speed among all device families in the market at 292.15 Mbps. That marks a significant improvement of over 80 Mbps compared to the S22 family’s speed of 211.32 Mbps, along with a jump of more than 60 Mbps compared to the S23’s speed of 229.78 Mbps. Meanwhile, iPhone 15 users experienced the second-fastest median 5G download speed in the market at 257.15 Mbps, with 5G latency nearly identical to that of the S22 and S23 families.

Bottom line: For consumers currently using an S23 or especially an S22 model, upgrading to an S24 device is worth considering. Our results in France showed that the latest Samsung lineup delivered a superior 5G speed experience over older Galaxy models, especially those in the Galaxy S22 family.

Galaxy S24’s a good choice over S22 models in Spain

All four device families in Spain provided good 5G speeds, ranging from the S22’s median 5G download speed of 141.33 Mbps to the S24 family’s speed of 179.34 Mbps. While speeds recorded on S24, S23, and iPhone 15 devices were statistically similar, the difference in speed between the S24 and S22 was much starker, with the S24 nearly 40 Mbps faster than the S22. 

Bottom line: The decision to upgrade should be more straightforward for S22 users in Spain compared to those with S23 or iPhone 15 models, as the S24’s median 5G download speed of 179.34 Mbps was almost 40 Mbps faster than that of the S22 family. 

Samsung Galaxy S24 likely worth an upgrade from S22 in the U.K. 

In the U.K., Samsung Galaxy S24 models were the fastest in the market, with the S24’s median 5G download speed of 156.71 Mbps offering a speed gain of nearly 40 Mbps compared to the Galaxy S22 family. Galaxy S24 models also posted faster speeds than both the Galaxy S23 and iPhone 15 families, but the difference was less stark than it was with the S22 family, with Galaxy S22 models clocking in at 120.49 Mbps, Galaxy S23’s at 133.49 Mbps, and iPhone 15’s at 138.07 Mbps. 

Bottom line: U.K. consumers using either S22 or S23 models may want to look into upgrading to the S24 to enjoy faster speeds. That’s especially true for S22 users, given that the S24’s median 5G download speed was nearly 40 Mbps faster than that of S22 devices.

North America

No major 5G speed boost for users in Mexico who upgraded to a Galaxy S24 

5G speeds in Mexico were impressive, with all device families posting median 5G download speeds of 176.53 Mbps or better. While Speedtest users of the Galaxy S24 family experienced the fastest median 5G download speed in the market at 197.42 Mbps, that speed marked only a modest improvement compared to Galaxy S22 devices (186.51 Mbps) and iPhone 15 models (193.73 Mbps). The Galaxy S23 family showed the slowest 5G speed in the market at 176.53 Mbps, coming in about 20 Mbps slower than Galaxy S24 models

Bottom line: For users eager to embrace the new features offered by Galaxy S24 devices or move on from S23 devices, an upgrade might be worthwhile. However, with fast 5G speeds across all device families in Mexico and only about 20 Mbps separating all four device families in our study, users likely won’t see a major change in their 5G experience by upgrading. 

Galaxy S22 users in the U.S. could get faster 5G with the S24 family. 

5G speeds in the U.S. had an impressive showing across the board, with median 5G download speeds of at least 232.46 Mbps across all device families. The Samsung Galaxy S24 family led the way with an excellent median 5G download speed of 306.90 Mbps and the lowest median 5G multi-server latency at 45.71 ms. Users of the Galaxy S24 family enjoyed speeds roughly 75 Mbps faster than those on S22 models (232.46 Mbps) and approximately 65 Mbps faster than those on S23 devices (241.60 Mbps). Meanwhile, the iPhone 15 family also offered a strong performance, with a median 5G download speed of 272.99 Mbps. 

Bottom line: Users of older Samsung device models in the United States may want to switch to one of the newer models to capitalize on the faster 5G speeds offered by S24 devices, though speeds were strong for all device families in this study. 

Ookla will continue monitoring how devices are performing 

We’ll continue to check in on device performance as new models enter the market, so stay tuned for further insights into mobile and fixed broadband performance in countries around the world. 

If you’ve recently made the switch to an S24 device, make sure you’re getting the speeds you need by downloading the iOS or Android Speedtest® app.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 24, 2024

How Much Faster is 5G Anyway? An Analysis of Page Load Speed

There’s nothing quite like picking up your phone for a little “me” time only to open up that first web page… and wait for it to load. Maybe the images aren’t there yet or the content jumps around while the ads load — it’s the worst. 5G is meant to help, so we dug into Speedtest® quality of experience data to see if this newer technology is living up to its promise. Read on for an analysis of page load speed (how many milliseconds it takes for a page to load) on three popular services in nine major countries around the world during Q1 2024.

Click the country below to go directly to that section or read on for the full article:

Brazil | Canada | France | India 

Mexico | Nigeria 

South Africa | Spain | United States

Page speed relies on low latency for the best internet experience

Page load speed is a critical measure of your web browsing experience. It measures how long it takes for a page to load, fully displaying the content on that page. This is directly impacted by latency, which is how quickly your device gets a response after you’ve sent out a request. A typical request on the internet requires two to five round trip communications between various entities over different latency sensitive protocols.

One of the promises of 5G is lower latency, which should lead to a faster (lower) page load speed on any page. The Speedtest Global IndexTM reported the global average for mobile latency as 27 milliseconds (0.027 seconds) with fixed broadband at 9 ms (0.009 s) in May 2024. As seen in the video below, it can take 7x longer to load a full webpage when latency is high, and “40% of users will abandon a site if it takes more than 3 seconds to load,” according to one source. Read more about the importance of latency to quality of experience.

5G lived up to the latency promise, showing a faster page load speed than 4G on all services in all countries we surveyed. However, the improvement was not the same in all places, with Canada topping the list of fastest page load speed over 5G on all the services we surveyed while South Africa had the slowest 5G page load speed on Google and YouTube of countries reviewed here. Read on for details.

5G loads 20-30% faster than 4G in Brazil

Chart of 5G vs. 4G Page Load Speed in Brazil

Speedtest data shows that 5G delivered a much lower page load speed than 4G on all three services in Brazil during Q1 2024. Google loaded 20% faster on 5G than 4G, YouTube was 25% faster, and Facebook was 30% faster on 5G.

Canada’s 5G page load speed among the fastest on all 3 services

Chart of 5G vs. 4G Page Load Speed in Canada

As mentioned, Canada’s 5G page load speed was the fastest or among the fastest for all countries analyzed in this article, with Canada having the fastest page load speed on Facebook, Google, and YouTube. Our analysis demonstrated that 5G delivered a decently faster page load speed than 4G on all three services in Canada during Q1 2024. YouTube loaded 16% faster on 5G than 4G, Google was 18% faster, and Facebook was 23% faster on 5G.

French 5G loads 14-20% faster than 4G

Chart of 5G vs. 4G Page Load Speed in France

Speedtest data shows 5G page load speed on all three services was decently faster than on 4G in France during Q1 2024. YouTube loaded 14% faster on 5G than 4G, Facebook was 19%, and Google was 20% faster on 5G.

5G loads 23-33% faster than 4G in India

Chart of 5G vs. 4G Page Load Speed in India

Analysis of Speedtest data shows the page load speed on all three services was much lower on 5G than 4G in India during Q1 2024. Google loaded 23% faster on 5G than 4G, YouTube was 32% faster, and Facebook was 33% faster on 5G. India and Mexico had the slowest page load speeds for Facebook over 5G of any of the countries we looked at.

Mexican 5G loads 26-28% faster than 4G

Chart of 5G vs. 4G Page Load Speed in Mexico

Speedtest data shows 5G delivered a much lower page load speed than 4G on all three services in Mexico during Q1 2024. Google and Facebook loaded 26% faster on 5G than 4G and YouTube was 28% faster on 5G. Mexico and India had the slowest 5G page load speeds for Facebook among the countries examined.

5G loads up to 47% faster than 4G in Nigeria

Chart of 5G vs. 4G Page Load Speed in Nigeria

Our analysis revealed 5G delivered a much lower page load speed than 4G on all three services in Nigeria during Q1 2024. Google loaded 24% faster on 5G than 4G, YouTube was 27% faster, and Facebook was a whopping 47% faster on 5G.

South Africans see 22-36% faster 5G page load over 4G, but slow Google and YouTube

Chart of 5G vs. 4G Page Load Speed in South Africa

Speedtest data shows 5G delivered a much lower page load speed than 4G on all three services in South Africa during Q1 2024. Google loaded 22% faster on 5G than 4G, YouTube was 27% faster, and Facebook was 36% faster on 5G. South Africa had the slowest 5G page load speed for both Google and YouTube of any of the countries analyzed.

5G loads 11-15% faster than 4G in Spain

Chart of 5G vs. 4G Page Load Speed in Spain

5G page load speed in Spain was somewhat faster than 4G on all three services during Q1 2024. YouTube loaded 11% faster on 5G than 4G, Google was 14% faster than 4G, and Facebook was 15% faster on 5G.

U.S. 5G loads 21-26% faster than 4G

Chart of 5G vs. 4G Page Load Speed in United States

Speedtest data from the U.S. shows 5G delivered a much lower page load speed than 4G on all three services during Q1 2024. Google loaded 21% faster on 5G than 4G, YouTube was 22% faster, and Facebook was 26% faster on 5G.

Your time is valuable. Our data shows that you can get some of that important time back if you have access to 5G and can afford to upgrade. To learn more about your network experience, download the Speedtest app for Android or iOS. Remember, too, that there’s a Downdetector® tab in the Speedtest apps to help you troubleshoot pages that aren’t loading at all.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 17, 2024

Your Guide to Airport Wi-Fi and Mobile Performance at 50+ Global Airports in 2024

Airports around the world have been packed with travelers this year, which puts extra stress on the Wi-Fi. With summer travel already well in swing in the northern hemisphere, we’re back with fresh data for our series on airport Wi-Fi performance to help you plan for connectivity at all your connections. You’ll find information about Wi-Fi on free networks provided by the individual airports as well as mobile speeds at some of the busiest airports in the world during Q1 2024. Read on for a look at internet performance at over 50 of the world’s busiest airports with data on download speed, upload speed, and latency.

Key takeaways

  • The seven fastest airports for downloads over Wi-Fi were in the United States: San Francisco International Airport, Newark Liberty International Airport, John F. Kennedy International Airport, Phoenix Sky Harbor International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and Harry Reid International Airport.
  • Six U.S. airports had the fastest uploads over Wi-Fi: San Francisco International Airport, Phoenix Sky Harbor International Airport, Newark Liberty International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and John F. Kennedy International Airport.
  • The fastest mobile download speeds on our list were at Hamad International Airport in Doha, Qatar, Shanghai Hongqiao International Airport in China, and Phoenix Sky Harbor International Airport in the U.S.
  • Eight of the 10 airports with the fastest mobile upload speeds were in China.

9 airports have 100+ Mbps Wi-Fi download speeds

Speedtest Intelligence® showed seven of the nine airports with median Wi-Fi download speeds over 100 Mbps were in the U.S.:

  • San Francisco International Airport (173.55 Mbps),
  • Newark Liberty International Airport (166.51 Mbps),
  • John F. Kennedy International Airport (151.59 Mbps),
  • Phoenix Sky Harbor International Airport (151.28 Mbps),
  • Seattle–Tacoma International Airport (137.31 Mbps),
  • Dallas Fort Worth International Airport (119.92 Mbps), and
  • Harry Reid International Airport (107.84 Mbps).

Charles de Gaulle Airport in Paris, France and China’s Hangzhou Xiaoshan International Airport rounded out the list with median download speeds of 107.13 Mbps and 101.01 Mbps, respectively. Hartsfield–Jackson Atlanta International Airport and Sea–Tac had the lowest median multi-server latency on Wi-Fi of any of the airports surveyed during Q1 2024.

Hover on the pins on the map below to see full details for download and upload speeds as well as latency at all the airports analyzed.

Fixed Broadband Internet Speeds Over Free Wi-Fi at Global Airports
Speedtest Intelligence® | Q1 2024
A map showing fixed broadband speeds in selected global airports.

At Ookla®, we’re dedicated to making sure the networks you depend on are always at their best. With Ekahau®, our Wi-Fi solution, we know firsthand just how challenging it can be to optimize Wi-Fi at airports, especially when you have up to 900 people waiting at each boarding gate during the busiest travel times. While the speeds achieved by these top airports are impressive, we saw two smaller U.S. airports with median Wi-Fi download speeds over 200 Mbps during our U.S.-only analysis of airport Wi-Fi in the fall.

Six airports on our list use multiple SSIDs for their Wi-Fi networks for different terminals or to take advantage of the coverage advantages of 2.4 GHz and the speed advantages of 5 GHz frequencies. We have included data for all the SSIDs with sufficient samples in the map and reported in the text on the best result when using multiple SSIDs results in dramatically different speeds.

Eighteen airports on our list had median Wi-Fi download speeds of less than 25 Mbps. Mexico City International Airport in Mexico had the lowest median Wi-Fi download speed at 5.11 Mbps, followed by:

  • Tan Son Nhat International Airport in Vietnam (7.07 Mbps),
  • Beijing Capital International Airport in China (9.45 Mbps),
  • Cairo International Airport in Egypt (10.62 Mbps), and
  • Tokyo Haneda Airport in Japan (11.37 Mbps).

You may struggle with everything from video chatting to streaming at any airport with a download speed below 25 Mbps. Latency is also a factor in performance so if your airport is one of the three with a median Wi-Fi latency over 60 ms, a mobile hotspot may be a better option for a stable connection.

Wi-Fi 6 has arrived

Our analysis shows at least 15 airports on our list were using the new Wi-Fi 6 standard in their Wi-Fi setup. Wi-Fi 6 uses Multi-User Multiple Input, Multiple Output (MU-MIMO) and Orthogonal Frequency Division Multiple Access (OFDMA) to increase performance and throughput, especially when serving multiple devices. This offers a real advantage at a large public location like an airport. In order to get maximum benefit from Wi-Fi 6, consumers would need to be using Wi-Fi 6-compatible devices. Speedtest data shows a fairly even split between airports that saw faster download speeds on Wi-Fi 6 and airports where Wi-Fi 6 results were comparable to those on other earlier Wi-Fi generations.

As you know, international travel can be complicated. Even if the airport offers free Wi-Fi, you may encounter other barriers to access. For example, a local number is required in Cairo to receive the access code to connect to the airport Wi-Fi. And while we’d love to include other large airports like Nigeria’s Murtala Muhammed International Airport in future Wi-Fi analyses, they currently do not offer free Wi-Fi so we have included mobile data below.

11 airports show mobile speeds over 200 Mbps

Speedtest® data shows mobile speeds massively outpaced Wi-Fi, with 14 airports showing faster median downloads over mobile than the fastest airport for Wi-Fi. Hamad International Airport in Qatar had the fastest median download speed over mobile on our list at 442.49 Mbps during Q1 2024, followed by:

  • Shanghai Hongqiao International Airport (341.19 Mbps),
  • Phoenix Sky Harbor International Airport (295.94 Mbps),
  • Shanghai Pudong International Airport (264.71 Mbps),
  • Chongqing Jiangbei International Airport (258.42 Mbps), and
  • Istanbul Airport (255.51 Mbps).

Mobile Network Speeds at Global Airports
Speedtest Intelligence® | Q1 2024

Fastest mobile speeds at airports in Africa and South America

Jomo Kenyatta International Airport in Kenya had the fastest mobile download speeds of the four African airports we analyzed at 88.12 Mbps during Q1 2024. São Paulo/Guarulhos International Airport in Brazil was the faster of the two Latin American airports analyzed with a median download speed of 55.44 Mbps.

Airports with slow mobile speeds

Mobile can’t fix everything, because six airports came in with a median mobile download speed below 25 Mbps. Mexico City International Airport was again at the bottom with 8.75 Mbps, followed by:

  • Josep Tarradellas Barcelona–El Prat Airport (15.21 Mbps),
  • Orlando International Airport (15.84 Mbps),
  • Adolfo Suárez Madrid–Barajas Airport (20.37 Mbps),
  • Chhatrapati Shivaji Maharaj International Airport (20.96 Mbps), and
  • Indira Gandhi International Airport (21.80 Mbps).

Latency on mobile was generally higher than that on Wi-Fi with 46 airports showing a Wi-Fi latency lower than the lowest latency on mobile, 27.51 ms at China’s Shanghai Hongqiao International Airport. As noted above, latency is an important factor in performance, so it might be worth investigating the airport Wi-Fi by running a Speedtest if your mobile performance seems to lag.

Airport Wi-Fi or mobile? Connecting on your next trip

We created a quick guide to help you decide whether to try out the Wi-Fi or simply use the local mobile network if you have access. Use it to compare free airport Wi-Fi performance against mobile performance for the 52 airports we have both Wi-Fi and mobile data for during Q1 2024. Twenty-six airports had faster mobile internet than airport Wi-Fi. Eight airports had faster Wi-Fi than mobile, and seven airports showed only a slight distinction between Wi-Fi and mobile or download speeds over 100 Mbps on both, so we gave both the green check marks. We were able to include more airports in the mobile analysis because there were more mobile samples to analyze at those airports than there were samples over Wi-Fi.

Chart of Comparing Airport Wi-Fi and Mobile Speeds at World Airports

The averages reported here are based on real-world data, so your experience may differ, especially on a busy travel day. Take a Speedtest® at the airport to see how your performance compares. Cheers to safe travels and rapid connections wherever you’re flying.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 16, 2024

52 New Ookla Market Reports Available for Q4 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 52 markets using Speedtest Intelligence® and summarized the top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, as well as 5G and device performance in select countries during Q4 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Côte d’Ivoire: Orange recorded the fastest median mobile and fixed download speeds during Q4 2023, at 30.13 Mbps and 65.90 Mbps, respectively. Moov Africa recorded the lowest mobile median multi-server latency at 83 ms, while CANALBOX recorded the lowest latency over fixed broadband at 70 ms. Of Côte d’Ivoire most populous cities, Abidjan had the fastest median fixed download speed of 58.88 Mbps.
  • Mozambique: Tmcel recorded the fastest mobile median download speed of 27.80 Mbps in Q4 2023, and also the highest mobile Consistency at 91.6%. Of Mozambique’s most populous cities, Maputo had the fastest median mobile and fixed download speeds at 26.33 Mbps and 14.65 Mbps, respectively. SpaceX’s Starlink recorded the fastest fixed broadband median download speed in Q4 2023 at 36.13 Mbps, along with the highest Consistency at 49.7%. Meanwhile, TVCABO recorded the lowest latency over fixed broadband at 16 ms.
  • Senegal: There was no winner of fastest median mobile performance in Senegal during Q4 2023, with Free and Orange both tied. Orange led the market for median fixed broadband download performance, with 21.46 Mbps in Q4 2023. Orange also had the lowest latency at 90 ms and highest Consistency of 45.4%. Of Senegal’s most populous cities, Dakar had the fastest median fixed download speed of 27.11 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile at 36.59 Mbps, while also registering the lowest latency of 39 ms during Q4 2023. In the fixed broadband market, there was no statistically fastest network, with Movistar and Telecentro delivering median download speeds of 106.41 Mbps and 105.98 Mbps, respectively. Movistar recorded the lowest latency of 9 ms. Among Argentina’s most populous cities, Mendoza recorded the fastest mobile median download speed of 37.75 Mbps, while Buenos Aires recorded the fastest fixed download speed of 109.79 Mbps.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.50 Mbps and 9.28 Mbps, respectively during Q4 2023. Digi also recorded the highest Consistency of 80.3%, while smart! recorded the lowest median latency of 56 ms. There was no statistically fastest fixed network in the market based on download speed, however NEXGEN recorded the fastest median upload speed at 47.47 Mbps.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 121.33 Mbps in Q4 2023. Bell also had the fastest median 5G download speed at 194.23 Mbps. Rogers had the fastest median mobile upload speed of 15.10 Mbps, and the highest Consistency of 88.2%. Bell pure fibre was fastest for fixed broadband, recording a median download speed of 307.77 Mbps and a median upload speed of 264.97 Mbps. Bell pure fibre also recorded the highest Video Score, of 87.90. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed at 171.76 Mbps, while Fredericton recorded the fastest median fixed broadband download speed of 247.89 Mbps.
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 210.46 Mbps in Q4 2023. ETB had the lowest latency over fixed broadband at 7 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 146.74 Mbps.
  • Costa Rica: Claro had the fastest median download speed among mobile operators at 40.56 Mbps during Q4 2023. Liberty recorded the fastest median upload speed at 10.73 Mbps, the lowest mobile latency at 33 ms, and the highest Consistency at 78.6%. Metrocom was fastest for fixed broadband download and upload performance, at 225.94 Mbps and 179.66 Mbps, respectively. Metrocom also recorded the lowest latency, at 6 ms.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 34.27 Mbps and 9.84 Mbps, respectively. Claro also recorded the highest Consistency, at 77.0%. Viva had the lowest mobile latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband download performance at 48.08 Mbps, while Claro recorded the fastest median upload speed at 25.38 Mbps, and the lowest latency at 41 ms. Altice recorded the highest fixed broadband Consistency, at 66.6%.
  • Ecuador: CNT recorded the fastest median mobile download speed during Q4 2023, at 26.22 Mbps, while Movistar recorded the lowest mobile multi-server latency at 41 ms. Netlife was fastest for fixed broadband, with a median download speed of 91.56 Mbps. Netlife also recorded the lowest latency over fixed broadband at 8 ms. Xtrim recorded the highest fixed broadband Consistency at 84.8%. Of Ecuador’s most populous cities, Santo Domingo recorded the fastest median mobile download speed of 31.58 Mbps, while Guayaquil recorded the fastest median fixed download speed of 88.59 Mbps.
  • El Salvador: Claro had the fastest median download speed among mobile operators in El Salvador, at 40.97 Mbps, along with the highest Consistency of 90.4%. Movistar registered the fastest median mobile upload speed of 13.35 Mbps and lowest latency at 73 ms. Cable Color recorded the fastest median fixed download speed at 55.57 Mbps, the top median upload speed at 57.04 Mbps, and the lowest median latency of 51 ms. Of El Salvador’s most populous cities, Santa Tecla showed the fastest median mobile and fixed download speeds during Q4 2023 at 39.27 Mbps and 54.98 Mbps respectively.
  • Guatemala: Claro was the fastest mobile operator in Guatemala during Q4 2023 with a median download speed of 41.63 Mbps and a median upload speed of 19.61 Mbps. Claro also had the highest Consistency at 87.9%, while also leading the market for 5G performance, with a median 5G download speed of 388.34 Mbps. Tigo recorded the lowest median mobile latency at 79 ms. SpaceX’s Starlink was fastest for median fixed download performance at 54.32 Mbps, while Cable Color was fastest for fixed upload performance at 33.45 Mbps. Cable Color also had the lowest median latency on fixed broadband at 27 ms. Claro recorded the highest fixed broadband Consistency at 73.1%. Of Guatemala’s most populous cities, Escuintla showed the fastest median mobile download speed during Q4 2023 at 44.16 Mbps, while Villa Nueva recorded the fastest median fixed download speed, at 60.83 Mbps.
  • Guyana: There was no winner of fastest median mobile performance in Guyana during Q4 2023, with ENet and Digicel posting median download speeds of 24.64 Mbps and 23.53 Mbps, respectively. ENet recorded the fastest median mobile upload speed at 18.49 Mbps and offered the lowest median latency at 143 ms. In the fixed broadband market, ENet recorded the fastest median download and upload speeds, of 70.20 Mbps and 52.25 Mbps, respectively, while also recording the lowest median latency of 130 ms. GTT recorded the highest fixed broadband Consistency during Q4 2023, at 69.2%.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 14.26 Mbps, a median upload speed of 10.52 Mbps, and Consistency of 67.2%. Natcom recorded the lowest mobile latency, of 62 ms. SpaceX Starlink had the fastest median fixed download speed at 41.73 Mbps. Natcom had the fastest median fixed upload speed at 31.89 Mbps, the lowest median fixed latency at 47 ms, and the highest fixed broadband Consistency of 64.0%.
  • Honduras: Claro recorded the fastest median mobile download and upload speeds during Q4 2023, of 53.06 Mbps and 16.22 Mbps, respectively, while also recording the highest Consistency at 87.2%. Tigo recorded the lowest median mobile latency at 93 ms. Claro had the fastest median fixed download speed at 47.26 Mbps during Q4 2023, and the highest fixed broadband Consistency at 80.2%. TEVISAT recorded the fastest median upload speed, of 22.36 Mbps, and the lowest median fixed latency at 20 ms. Of Honduras’ most populous cities, El Progreso recorded the fastest median mobile download speed during Q4 2023, of 41.69 Mbps, while Tegucigalpa showed the fastest median fixed download speed at 41.97 Mbps.
  • Jamaica: There was no winner of fastest median mobile download performance in Jamaica during Q4 2023, with Flow and Digicel tied. Digicel recorded the fastest median upload speed of 8.37 Mbps and highest Consistency of 81.9%. Flow had the lowest mobile median latency at 38 ms. SpaceX Starlink had the fastest median download speed over fixed broadband at 84.10 Mbps, and the highest fixed broadband Consistency at 77.8%. Digicel+ recorded the fastest median upload speed of 46.14 Mbps, while Flow recorded the lowest median fixed latency at 25 ms.
  • Mexico: Telcel had the fastest median download and upload speeds over mobile at 52.06 Mbps and 13.50 Mbps, respectively, and the operator also delivered the fastest median 5G download speed at 233.82 Mbps. Telcel also had the lowest mobile median latency at 62 ms and highest Consistency at 87.2%. Totalplay was fastest for fixed broadband with a median download speed of 88.87 Mbps and a median upload speed of 30.50 Mbps. Totalplay also had the lowest median fixed broadband latency at 28 ms and the highest Consistency at 84.0%. Among Mexico’s most populous cities, Monterrey recorded the fastest median mobile download speed of 38.36 Mbps, while Guadalajara recorded the fastest median fixed broadband speed of 80.32 Mbps.
  • Panama: MasMovil was the fastest mobile operator with median download and upload speeds of 27.24 Mbps and 15.18 Mbps, respectively, as well as the highest Consistency of 79.3%. Digicel recorded the lowest median mobile latency, at 34 ms. There was no winner of the fastest median fixed download performance, with both Tigo and MasMovil tied. MasMovil recorded the fastest median upload speed of 33.38 Mbps and the lowest median latency at 16ms. Among Panama’s most populous cities, David recorded the fastest median mobile download speed of 21.57 Mbps, while La Chorrera recorded the fastest median fixed broadband speed of 156.71 Mbps.
  • Peru: Claro was the fastest mobile operator in Peru with a median download speed of 23.30 Mbps during Q4 2023, and also had the highest mobile Consistency in the market with 80.6%.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 33.29 Mbps and the highest Video Score in the market at 74.86. bmobile recorded the fastest median mobile upload speed of 12.17 Mbps, and the lowest median latency at 32 ms. Digicel+ had the fastest median fixed broadband download and upload speeds at 118.53 Mbps and 107.24 Mbps, respectively. Digicel+ also had the lowest median latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with median download and upload speeds of 188.96 Mbps and 12.19 Mbps, respectively. T-Mobile also recorded the highest mobile Consistency at 87.3%, and the lowest median mobile latency of 50 ms. T-Mobile also led the market with the fastest median 5G download speed at 238.87 Mbps, as well as the lowest 5G latency of 48 ms. T-Mobile secured the highest Video Score across all technologies with 78.21, and for 5G, with a Video Score of 81.54. Cox led the market as the fastest fixed broadband provider with a median download speed of 261.27 Mbps, while AT&T Internet recorded the fastest median fixed upload speed of 195.64 Mbps, and Verizon had the lowest median latency over fixed broadband at 15 ms.
  • Uruguay: Antel was the fastest mobile operator in Uruguay during Q4 2023 with a median download speed of 117.79 Mbps, and recorded the lowest median latency of 44 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 14.37 Mbps and a median upload speed of 6.97 Mbps during Q4 2023. Digitel also recorded the highest Consistency in the market, with 68.0%, and the lowest median latency of 97 ms. Airtek Solutions had the fastest median fixed download and upload speeds of 94.76 Mbps and 94.89 Mbps, respectively. Airtek Solutions also recorded the highest fixed broadband Consistency of 86.0%, and the lowest median latency at 7 ms. Among Venezuela’s most populous cities, Maracaibo recorded the fastest median mobile and fixed download speeds of 17.17 Mbps and 82.35 Mbps, respectively.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 6.68 Mbps in Q4 2023. The operator also had the lowest median latency at 77 ms and the highest Consistency of 51.0%.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 26.74 Mbps in Q4 2023. Banglalink also recorded the highest Consistency of 89.0% and the lowest median latency of 33 ms. DOT Internet was the fastest fixed broadband provider with a median download speed of 91.35 Mbps, while also recording the highest Consistency at 87.5% and the lowest median latency at 5 ms.
  • Bhutan: There was no statistical winner for fastest mobile download performance during Q4 2023 in Bhutan, with TashiCell and BT both tied with speeds of 31.52 Mbps and 28.15 Mbps, respectively. TashiCell recorded the lowest median mobile latency of 52 ms.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q4 2023 in Brunei, with DST and Imagine both tied with speeds of 97.34 Mbps and 91.53 Mbps, respectively.
  • Cambodia: Cellcard recorded the fastest median mobile download speed at 33.74 Mbps during Q4 2023, while Metfone recorded the highest Consistency at 80.8% and the lowest median latency at 38 ms. MekongNet was the fastest fixed broadband provider, with a median fixed download speed of 48.29 Mbps. MekongNet also recorded the highest Consistency at 71.1%. OpenNet recorded the lowest median latency over fixed broadband, at 7ms.
  • China: China Broadnet was the fastest mobile operator in China during Q4 2023, with a median download speed of 248.77 Mbps, and median 5G download speed of 305.61 Mbps. China Mobile recorded the lowest median mobile latency, at 42 ms. There was no statistical winner for fastest fixed download performance, with China Unicom and China Mobile both tied with speeds of 246.93 Mbps and 245.59 Mbps, respectively. China Mobile recorded the highest fixed broadband Consistency, of 93.4%, while China Telecom recorded the lowest median fixed broadband latency at 22 ms. Among China’s most populous cities, Beijing recorded the fastest median mobile download speed of 232.41 Mbps, while Tianjin recorded the fastest median fixed download speed of 326.07 Mbps.
  • Georgia: Geocell recorded the fastest mobile download performance during Q4 2023 in Georgia, at 50.52 Mbps, and the lowest mobile latency at 37 ms. MagtiCom had the fastest median fixed download speed at 27.81 Mbps and the highest Consistency of 66.5%. Among Georgia’s most populous cities, Tbilisi recorded the fastest median mobile download speed of 36.17 Mbps, while Rustavi recorded the fastest median fixed download speed of 27.38 Mbps.
  • Hong Kong (SAR): China Mobile Hong Kong was the fastest mobile operator in Hong Kong (SAR) during Q4 2023, with a median download speed across all technologies of 98.94 Mbps, and a median download speed over 5G of 177.96 Mbps. csl recorded the fastest median mobile upload speed, at 16.89 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 31.14 Mbps. Telkomsel also had the lowest median mobile latency at 45 ms.
  • Japan: Rakuten Mobile recorded the fastest mobile download and upload speeds during Q4 2023 in Japan, at 51.16 Mbps and 20.21 Mbps, respectively. Rakuten Mobile also recorded the highest Consistency in the market at 90.6%, while SoftBank recorded the lowest median latency at 43 ms. So-net had the fastest fixed download and upload speeds, at 296.29 Mbps and 219.53 Mbps, respectively, as well as the lowest median latency over fixed broadband at 9 ms. SpaceX Starlink recorded the highest fixed broadband Consistency in the market at 96.4%.
  • Kazakhstan: Tele2 recorded the highest mobile Consistency in Kazakhstan during Q4 2023 with 85.3% and the lowest median mobile latency at 39 ms.
  • Malaysia: TM was the fastest fixed broadband provider in Malaysia with a median download speed of 112.00 Mbps in Q4 2023. TIME recorded the lowest fixed broadband latency at 9 ms.
  • Pakistan: Jazz delivered the fastest median mobile download speed in Pakistan at 21.38 Mbps in Q4 2023. Zong recorded the highest mobile Consistency, at 83.2%, and the lowest median mobile latency of 45 ms. Transworld recorded the fastest median fixed broadband download speed at 22.08 Mbps and the highest Consistency at 46.1%, while Connect Communications recorded the lowest median fixed broadband latency at 12 ms.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 37.64 Mbps in Q4 2023.
  • South Korea: SK Telecom recorded the fastest median mobile download speed at 192.67 Mbps, while also recording the highest Consistency in the market at 89.1%. LG U+ had the lowest median mobile latency in the market at 76 ms. In South Korea’s fixed broadband market, LG U+ delivered the fastest median download speed at 146.20 Mbps, and the lowest median latency of 57 ms.
  • Sri Lanka: There was no statistical winner for fastest mobile download performance during Q4 2023 in Sri Lanka, with Dialog and SLT-Mobitel both tied with speeds of 23.98 Mbps and 23.89 Mbps, respectively. Dialog delivered the lowest median mobile latency of 36 ms. SLT-Mobitel recorded the fastest fixed download speed of 37.46 Mbps, as well as the highest fixed broadband Consistency of 57.9% and the lowest fixed broadband latency at 13 ms.
  • Vietnam: Viettel was the fastest fixed provider in Vietnam during Q4 2023, with a median download speed of 107.40 Mbps. Viettel also recorded the highest fixed broadband Consistency at 94.8% and the lowest median fixed broadband latency of 4 ms.

Europe

  • Albania: Vodafone recorded the fastest median mobile download speed in Albania during Q4 2023, of 53.36 Mbps. One Albania recorded the highest mobile Consistency of 86.1%. Digicom was the fastest fixed broadband provider with a median download speed of 94.74 Mbps. Abissnet recorded the lowest fixed broadband latency, at 7 ms. Among Albania’s most populous cities, Vlorë recorded the fastest median mobile download speed of 75.34 Mbps, while Shkodër recorded the fastest median fixed download speed of 69.91 Mbps.
  • Belgium: Proximus recorded the fastest median mobile download speed in Belgium during Q4 2023, at 89.67 Mbps. Proximus also recorded the highest mobile Consistency in the market at 89.8%. There was no statistical winner for fastest fixed download performance, with Telenet and VOO both tied with speeds of 158.08 Mbps and 156.00 Mbps, respectively. VOO recorded the highest Consistency at 89.8%. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile and fixed download speeds, of 168.89 Mbps and 90.14 Mbps, respectively.
  • Denmark: Telia was the fastest mobile operator in Denmark during Q4 2023, with a median download speed of 163.41 Mbps. Hiper was fastest for fixed broadband, with a median download speed of 277.56 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 92.39 Mbps in Q4 2023. Elisa recorded the highest mobile Consistency of 91.9%. Elisa was the fastest fixed broadband provider, with a median download speed of 100.13 Mbps. Elisa also recorded the highest fixed broadband Consistency, of 86.3%. Infonet recorded the lowest median fixed broadband latency of 5 ms.
  • Finland: DNA had the fastest median mobile download speed at 113.57 Mbps in Q4 2023, and the highest Consistency of 95.4%. DNA also recorded the fastest median 5G download performance, at 247.54 Mbps. Telia recorded the lowest median mobile latency of 31 ms. Lounea was fastest for fixed broadband with a median download speed of 171.31 Mbps. Lounea also recorded the highest fixed broadband Consistency in the market at 91.5%, as well as the lowest median fixed broadband latency at 13 ms.
  • Germany: Telekom was the fastest mobile operator in Germany during Q4 2023, with a median download speed of 90.26 Mbps, as well as the top median download speed over 5G at 179.25 Mbps. Telekom also recorded the highest mobile Consistency in the market at 92.1% and the lowest median mobile latency of 38 ms. Deutsche Glasfaser recorded the fastest fixed broadband performance, with a median download speed at 201.43 Mbps. Deutsche Glasfaser also recorded the highest fixed broadband Consistency in the market at 90.5% and the lowest latency of 14 ms.
  • Latvia: There was no statistical winner for fastest mobile download performance in Latvia during Q4 2023, with BITĖ and LMT both tied with speeds of 81.56 Mbps and 81.11 Mbps, respectively. BITĖ recorded the highest mobile Consistency in the market of 91.3%, while LMT recorded the lowest mobile latency at 27 ms. Balticom was fastest for fixed broadband with a median download speed of 275.19 Mbps, while also leading with the highest fixed broadband Consistency of 93.7%, and the lowest median latency at 4 ms. Among Latvia’s most populous cities, Olaine recorded the fastest median mobile download speed, of 170.18 Mbps, while Salaspils recorded the fastest median fixed broadband download speed of 94.64 Mbps.
  • Lithuania: Telia was the fastest mobile operator in Lithuania during Q4 2023, with a median download speed of 116.58 Mbps in Q4 2023. Telia also recorded the highest Consistency in the market at 94.7%, and the lowest median mobile latency at 32 ms. Cgates was fastest for fixed broadband with a median download speed of 177.14 Mbps. Cgates also recorded the highest Consistency over fixed broadband in the market at 90.9%, while Penki recorded the lowest fixed broadband latency, at 4ms. Among Lithuania’s most populous cities, Panevėžys recorded the fastest median mobile download speed, of 106.34 Mbps, while Klaipėda recorded the fastest median fixed broadband download speed of 138.34 Mbps.
  • Poland: T-Mobile was the fastest mobile operator in Poland during Q4 2023, with a median download speed of 49.10 Mbps. T-Mobile also recorded the highest Consistency in the market at 88.4%. Plus recorded the fastest 5G performance in the market, with a median 5G download speed of 133.34 Mbps. Plus also recorded the lowest median mobile latency, at 43 ms. UPC was the fastest provider for fixed broadband with a median download speed of 232.36 Mbps, while Netia recorded the lowest fixed broadband latency, at 16 ms. Among Poland’s most populous cities, Łódź recorded the fastest median mobile download speed of  46.53 Mbps, while Wrocław recorded the fastest median fixed download speed of 172.86 Mbps.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 56.73 Mbps in Q4 2023, and Turkcell also recorded the highest Consistency of 91.3%. Türk Telekom had the lowest median mobile latency at 39 ms. TurkNet was fastest for fixed broadband, with a median download speed of 66.57 Mbps. TurkNet also recorded the lowest median fixed latency at 13 ms, and the highest Consistency at 81.5%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, at 38.50 Mbps and 47.81 Mbps, respectively.

Oceania

  • New Zealand: There was no statistical winner for fastest mobile download performance during Q4 2023 in New Zealand, with One NZ and Spark both tied with speeds of 73.52 Mbps and 70.23 Mbps, respectively. 2degrees led the market with the highest Consistency of 91.0% and the lowest median mobile multi-server latency at 40 ms.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with 1H 2024 data in July.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.