Tag: Philippines

Ookla Research™ Articles
| May 8, 2023

New Speedtest Data Shows Starlink Users Love Their Provider

Network Evolution

Satellite internet competition is heating up and Ookla® has exciting, fresh data from Q4 2022 and Q1 2023 for HughesNet, SpaceX’s Starlink, and Viasat in North America, South America, and the Caribbean, as well as new Starlink markets we haven’t yet featured in our ongoing satellite internet series. 

This analysis includes Starlink Net Promoter Score (NPS) for metro and nonmetro internet connections in the United States, year-over-year data for Starlink in Canada, Chile, Mexico, and the U.S., and Starlink results from three new countries (Philippines, Nigeria, and Peru).

Starlink users in metro and nonmetro areas love Starlink, fixed broadband users dislike their internet service providers

Using Speedtest Intelligence®, we examined NPS ratings by Starlink users and all fixed broadband providers combined for “metropolitan” and “nonmetropolitan” counties as defined by the U.S. Office of Management and Budget. NPS based on Speedtest® user responses after being asked how likely they are to recommend their provider to friends or family on a 0 to 10 scale. NPS ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), and is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

Chat of Metropolitan vs. Nonmetropolitan NPS and Performance in the United States

As you see above, the difference in NPS between Starlink and all fixed broadband providers combined is stark: both metro and nonmetro Starlink far outperformed metro and nonmetro ISPs combined for NPS. Metro Starlink had a score of 31.94 compared to -23.62 for all metro fixed broadband providers combined, despite Starlink having a median download speed of 65.29 Mbps compared to 203.93 Mbps for all metro fixed broadband providers combined. Nonmetro Starlink had an even higher NPS at 42.21 compared to nonmetro ISPs at -21.27 — that’s especially notable given that Starlink’s median download speed was much closer to the median nonmetro fixed broadband speed at 72.18 Mbps to 100.41 Mbps. 

Clearly, Starlink provides a much loved option for more rural, nonmetro users who often don’t have many good — if any — internet options. And the message is loud and clear: Starlink users are more than willing to recommend the service and love the internet they are getting.

Starlink speeds increased in Canada and the U.S. over the past two quarters, but are mixed year-over-year

Chart of Starlink Performance in Select Countries in North and South America

As Starlink continues to become an increasingly popular and beloved option for users, especially those in more rural areas, steady increases in speeds in two large markets like Canada and the U.S. bode well for the internet provider. These increases come as major upgrades to Starlink’s satellite array are beginning, with Starlink having just launched 46 nextgen satellites on April 27, so we wouldn’t be surprised if speeds keep climbing across the globe.

In North America, all of the countries we surveyed saw slower median download and upload speeds during Q1 2023 than Q1 2022. However, Canada saw just about a 3 Mbps decrease in download speed from Q1 2022 to Q1 2023, with about a 28 Mbps increase over the past two quarters. The U.S., where Starlink has many more users, saw about a 24 Mbps decrease year-over-year for median download speeds, but at least a 13 Mbps increase during Q4 2022 and Q1 2023. Mexico, which saw 100+ Mbps median download speeds during Q1 2022, saw a roughly 49 Mbps dip year-over-year as more users signed up for the service; however, speeds leveled slightly with only an overall dip of about 8 Mbps during the past two quarters.

In South America, Chilean Starlink speeds slowed about 22 Mbps from Q1 2022 to Q1 2023, however, speeds only slowed about 8 Mbps over the past two quarters. Chile has continually ranked in the top four for fastest fixed broadband speeds on the Speedtest Global Index™ for over a year now. 

Starlink in Canada blazed ahead as the fastest satellite provider in mainland North America

Chart of Satellite vs. Fixed Broadband Internet in North America

Speedtest Intelligence reveals that Starlink in Canada had the fastest download speed among satellite providers in mainland North America at 93.97 Mbps. That was about 40% faster than the runner-up, which was Starlink in the U.S. at 66.59 Mbps. Starlink in Mexico was next at 56.42 Mbps, and was faster than all fixed broadband providers in Mexico combined at 50.46 Mbps. 

Viasat in Canada, Mexico, and the U.S. made noticeable performance leaps over download speed from Q3 2022 when we last measured North American satellite providers. Canada went from 24.36 Mbps in Q3 2022 to 48.24 Mbps in Q1 2023, the U.S. from 28.07 Mbps to 36.47 Mbps, and Mexico from 16.14 Mbps to 24.06 Mbps. Hughesnet trailed over download speed in the U.S. (16.32 Mbps) and in Mexico (12.98 Mbps).

For upload speeds, all satellite providers trailed fixed broadband speeds in their respective countries, with Starlink in Canada achieving the fastest satellite upload speed at 9.60 Mbps, followed by Starlink in Mexico (8.47 Mbps) and the U.S. (7.74 Mbps). Viasat and HughesNet trailed behind.

Multi-server latency showed the stark difference of satellite internet’s real limitations, with the huge distances between satellite and users adding up to longer lag times than fixed broadband. Starlink had the only latencies under 100 ms among satellite providers, with Starlink in the U.S. having the lowest latency at 62 ms, followed by Canada (70 ms) and Mexico (97 ms). Viasat and HughesNet, which have farther geosynchronous orbits (GEO) than Starlink’s low-earth orbit (LEO), had much higher latencies.

Starlink in Chile raced ahead as the fastest satellite provider in South America

Chart of Satellite vs. Fixed Broadband Internet in South America

Starlink in Chile was the fastest satellite provider in South America during Q1 2023, edging out Starlink in Peru by about 5% with a median download speed at 84.62 Mbps to 77.17 Mbps. No satellite provider outperformed all fixed broadband providers combined in Q1 2023, but Starlink in Colombia and Brazil both reached median download speeds above 70 Mbps at 73.51 Mbps and 70.92 Mbps, respectively. HughesNet in Chile broke 20 Mbps at 21.01 Mbps, while Viasat in Brazil only reached 14.41 Mbps.

Satellites were outperformed by fixed broadband over upload speed in South America during Q1 2023, but Starlink had median upload speeds that ranged from 13.90 Mbps to 22.08 Mbps, the fastest being in Peru. HughesNet ranged from 2.12 Mbps to 3.21 Mbps, and Viasat in Brazil was at 1.42 Mbps.

Starlink’s multi-server latency dipped below 60 ms in three South American markets during Q1 2023: Peru (48 ms), Chile (54 ms), and Colombia (55 ms). Brazil followed at 75 ms, which was the next lowest. Viasat and HughesNet trailed far behind.

Starlink in Jamaica was the fastest Caribbean satellite provider

Chart of Satellite vs. Fixed Broadband Internet in the Caribbean

Speedtest Intelligence reveals that Starlink in Jamaica was the fastest satellite provider in the Caribbean at 83.79 Mbps during Q1 2023. Starlink was faster than all fixed broadband providers in Jamaica, and both Starlink and Viasat were faster than all providers combined in the Dominican Republic during Q1 2023. Starlink reached median download speeds of over 50 Mbps during Q1 2023 in Jamaica (83.79 Mbps), Puerto Rico (74.61 Mbps), and the U.S. Virgin Islands (57.08 Mbps), while it fell just short of that benchmark in the Dominican Republic (46.24 Mbps). Viasat had median download speeds of 37.07 Mbps and 33.37 Mbps in Puerto Rico and the Dominican Republic, respectively, during Q1 2023, while HughesNet had a median download speed of 23.74 Mbps in Puerto Rico during Q1 2023.

Upload speeds showed a bit more parity between satellite providers with only Starlink in Jamaica rising above 10 Mbps with a median upload speed of 13.45 Mbps during Q1 2023. Starlink had median upload speeds ranging from 6.65 Mbps to 13.45 Mbps, HughesNet had a median upload speed at 3.78 Mbps in Puerto Rico, and Viasat had upload speeds of 1.02 Mbps and 1.03 Mbps in Puerto Rico and the Dominican Republic, respectively, during Q1 2023. 

For multi-server latency, Caribbean satellite users saw higher multi-server latencies than mainland North and South America with only Starlink in Jamaica breaking under 100 ms. While fast speeds for remote users are always going to be appreciated, multi-server latencies of over 100 ms do make some internet uses much harder to do well like live gaming and video conferencing.

New Q1 2023 Starlink countries show promising initial results

Chart of Satellite vs. Fixed Broadband Internet in Select Countries

Speedtest Intelligence data shows new Starlink data in three countries during Q1 2023, including Nigeria, Peru, and the Philippines, where Starlink is still a nascent provider with limited market share. Median download speeds for new Starlink countries were: 110.78 Mbps in the Philippines, 77.17 Mbps in Peru, and 61.75 Mbps in Nigeria during Q1 2023. 

Starlink had slower upload speeds than all fixed broadband providers combined in all of the new countries except Nigeria, which was too close to call at 11.17 Mbps to 10.70 Mbps. Starlink had a much higher latency than fixed broadband providers in the Philippines (162 ms) in Q1 2023, though it came very close in Nigeria 57 ms to 46 ms. 

It should be noted that satellite constellations have limited network bandwidth capacity, which may affect the consumer experience as more users sign up for the service. Starlink’s reach within these markets will also be limited by the cost of equipment (CPE) in particular, which ranges from PEN 1,750 ($470) in Peru, to PHP 29,320 ($530) in the Philippines and NGN 268,584 ($590) in Nigeria (prices correct at time of publication).

The 2023 space revolution is off to a huge start

Here are some major updates about what’s next for various different satellite competitors:

Amazon’s Project Kuiper showcases low-cost customer satellite terminals

After Amazon’s Project Kuiper 3,236 satellite LEO constellation was greenlit by the FCC, Amazon swiftly moved to showcase its consumer terminals in March. These new terminals have different tiered models, which are promised to deliver 100 Mbps and 400 Mbps models for consumers and businesses, and 1 Gbps models for “enterprise, government, and telecommunications applications that require even more bandwidth.” Furthermore, Amazon is getting into the chipset business and producing their own 5G modem chip, which will feature in each terminal.

Viasat launched its Viasat-3 arrays

On April 30, 2023, Viasat launched the first of three long-awaited Viasat-3 arrays, which aims to provide 1 Terabit per second (Tbps) of network capacity on each satellite, double that of the entire operating fleet. Add two more satellites and Viasat could raise the throughput up to 500-600% of its current network capacity. That could allow its users to experience 100+ Mbps connections — a huge improvement for many consumers. We’ll be eagerly anticipating results in the coming quarters.

Eutelsat, OneWeb, and Intelsat are making big moves

While the merger of Eutelsat and OneWeb has yet to be fully completed, both satellite operators inked major deals with Intelsat to add more global satellite capacity. Furthermore, OneWeb launched an additional 36 LEO satellites into orbit in late March 2023, providing additional options for many of its resellers. 

European Union greenlights multi-orbit constellation

The European Union has approved its multi-orbit, €6 billion constellation plan, which includes GEO, MEO, and LEO arrays, and will offer connectivity to all EU citizens. The project will support EU connectivity priorities including the economy, environment, security and defense, and is hoping to launch in 2024, and be fully operational by 2027.

HughesNet aiming to launch Jupiter 3 array in Q2 2023

Incumbent satellite internet provider HughesNet has revealed its new Jupiter 3 array, which is designed to offer 500 Gbps over Ka-band and will allow HughesNet to provide consumers offerings of 50 Mbps and 100 Mbps. While the array still doesn’t have an official launch, the Jupiter 3 array is “doubling the size of the Hughes JUPITER fleet over North and South America.”

Ookla will continue monitoring new satellite internet developments

As 2023 continues to shape up as a pivotal year for satellite internet providers, we’ll be watching the sky to make sure providers are providing the connectivity consumers need. We’ll continue our series next quarter with Q1 and Q2 2023 data from Asia, Europe, Oceania, and any new countries where Starlink launches, and be back with Africa, North America, and South America data in Q4 2023. In the meantime, be sure to download the Speedtest® app for Windows and Mac computers or for iOS or Android for devices and see how your satellite internet stacks up to our findings.

Editor’s note: This article was updated on May 10 with clarifying details and an updated chart.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Network Evolution
Satellite
U.S. Virgin Islands

About the Author

Josh Fomon

Ookla Research™ Articles
| April 14, 2024

Early 5G Results for the Samsung Galaxy S24 Family: How do New S24 Models Stack up to Previous Generations and iPhone 15’s on 5G? 

Consumer

Consumers around the world eagerly awaited Samsung’s release of the latest line of its flagship Galaxy S series of smartphones on February 1, 2024. Was the wait worth it? In this article, we analyze how the Samsung Galaxy S24 family measures up against its predecessors in terms of 5G speed and latency during its first several weeks on the market (February 1 – March 24, 2024). 

With new chipsets and technologies alongside plenty of other cool new features in Galaxy S24 devices, we examined early results from Speedtest® users in 15 select countries around the world to see whether the Galaxy S24 lineup — comprising the S24, S24+, and S24 Ultra models — outpaced Samsung’s earlier S22 and S23 families for 5G performance. Additionally, we’ve compared the 5G speeds and latency of Apple’s iPhone 15 family — including the iPhone 15, 15 Pro, and 15 Pro Max — against Samsung’s offerings.

It’s important to note that device performance metrics can vary significantly from one country to another. Factors such as government and mobile operator investments in 5G infrastructure, spectrum allocations, and the extent of 5G network deployment all contribute to these variations.

Key takeaways:

  • The Samsung Galaxy S24 family showed a statistically significant lead for median 5G download speeds in seven out of 15 countries in this study. On the other hand, the Apple iPhone 15 family posted the fastest 5G speeds in only one country. It’s worth noting, however, that speed differences between Galaxy S24 devices and iPhone 15’s were relatively minor in some of the countries analyzed (see the charts below for details). 
  • The S24 family recorded the lowest median 5G multi-server latency in 10 of 15 countries, whereas iPhone 15 devices offered the highest median 5G latency in 10 markets.
  • Samsung Galaxy S22 models unsurprisingly offered the slowest median 5G download speeds in eight countries, while the Galaxy S23 family was slowest in four countries. 
  • Devices in the Galaxy S24 family experienced the fastest median 5G upload speed in 13 of the 15 countries examined for this analysis. However, upload speeds were much slower than 5G download speeds, ranging from 11.83 Mbps to Mbps to 66.52 Mbps, with median 5G upload speeds of 50 Mbps or better found in only three countries (South Korea, Qatar, and the U.A.E.). 

To learn more about what speeds mean in real-world terms, check out our article looking at how much speed users need for a variety of daily mobile activities.

Take me straight to the data!

Asia Pacific | Middle East & Africa | Europe | North America 

New chipsets and modems in the Galaxy S24 family 

Everyone wants to know if the newest technology is worth the upgrade when they’re investing in an expensive new smartphone. Each device within the Galaxy S24 family has various upgrades (including new AI features), but when it comes to features that impact speed and latency performance, here’s a look at the chipsets and modems for each line of smarthpones in our study:

  • Samsung Galaxy S24 Ultra models use Qualcomm’s Snapdragon 8 Gen 3 chipset globally, while the S24 and S24+ use it only in Canada, China, Hong Kong, Taiwan, and the United States. The Samsung Exynos 2400 is used elsewhere for the S24 & S24+.
  • The Galaxy S23 series uses Qualcomm’s Snapdragon 8 Gen 2 worldwide, while Samsung S22 models use an Exynos 2200 chipset in Europe and the Snapdragon 8 Gen 1 elsewhere. 
  • Galaxy S24 devices utilize the Snapdragon X75 5G modem, S23 models have a Qualcomm Snapdragon X70 modem, while S22 models have a Qualcomm Snapdragon X65 modem.
  • Apple iPhone 15 models use Apple’s A16 Bionic chipset, while iPhone 15 Pro and Pro Max models use the A 17 Pro chip. All devices in the Apple iPhone 15 family utilize Qualcomm’s Snapdragon X70 5G modem. 

Do you own one of these devices? See how your speeds compare by taking a quick Speedtest. And to learn more about mobile and fixed broadband performance in cities and regions across the world, visit the Speedtest Performance Directory™, where you’ll find ISP recommendations, insights on mobile and fixed broadband performance, and more. 

Digging into the Data: Where does the Samsung Galaxy S24 Family Lead its S22, S23, and iPhone 15 Counterparts Around the Globe? 

Early findings from Speedtest Intelligence® reveal that the latest Galaxy S24 family outperformed its predecessors — especially S22 models — in terms of 5G speed across several of the countries we analyzed. While differences in speed between devices were minimal in some countries, S24 models showed significant speed advantages over previous generation Samsung devices in markets like Qatar, the United Arab Emirates, and others. 

Does that mean users in those locations should upgrade immediately? Not necessarily. The decision to upgrade depends on various factors, from price to features to performance and more. However, if speed is your primary concern, the Galaxy S24 series is a compelling option, especially for consumers currently utilizing devices from the Galaxy S22 lineup, which is now over two years old.

Read on to see our complete analysis of all 15 countries in this study or select a region below to dig into more localized results. 

Asia Pacific | Middle East & Africa | Europe | North America 

Asia Pacific

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Hong Kong
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in India
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Indonesia
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Japan
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Philippines
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in South Korea
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Thailand

Consumers in Hong Kong who want new features might want to upgrade

Speedtest Intelligence data revealed strong performance for all device families in Hong Kong, with the new Galaxy S24 family performing particularly well, boasting a median 5G download speed of 165.74 Mbps and the lowest median 5G multi-server latency in the market at 21.74 ms. However, the S24’s median 5G download speed was statistically comparable to that of its older Samsung and iPhone 15 peers, making the choice to upgrade currently more about new features than about performance.

Bottom line: With strong — and similar — 5G download speeds across all device families in Japan, upgrading to a new Galaxy device isn’t a must just yet, unless you want to enjoy the S24 family’s new features.

5G speeds were fast across the board in India, where the Samsung Galaxy 24 family held a slight edge 

In the early days following the release of the Galaxy S24 series in India, the latest Samsung models led for both 5G download speeds and 5G multi-server latency. While 5G speeds impressed across all device families in India — all notched speeds of at least 273.78 Mbps — Galaxy S24 models posted the top median 5G download speed at 302.43 Mbps and the lowest median 5G multi-server latency at 41.56 ms. On the other hand, Galaxy S22 devices showed the slowest — but still impressive — speeds in India at 273.78 Mbps, while the Samsung Galaxy S23 was just a tick behind at 279.93 Mbps. The iPhone 15 family, meanwhile, clocked in with a median 5G download speed of 285.78 Mbps.

Bottom line: Consumers in India currently using S22 devices might want to upgrade to an S24 model, given the nearly 30 Mbps speed advantage the new devices provided in this study. However, with excellent 5G speeds across all device families and similar speeds for devices in the S22, S23, and iPhone 15 families, users might not feel a huge difference in their 5G experience from one device to another. 

Samsung Galaxy enthusiasts in Indonesia needn’t rush to upgrade to an S24 device — yet

In contrast with what our results showed in most countries, the iPhone 15 family emerged as the leader in Indonesia with a median 5G download speed of 80.49 Mbps. All three Samsung Galaxy families trailed with speeds ranging from 55.61 Mbps for the S24 family to 69.24 Mbps for S23 models. While the iPhone 15 family’s 5G speed was nearly 25 Mbps faster than that of S24 devices, it’s worth noting that the difference among all three Samsung Galaxy models was only about 14 Mbps, and our results revealed no statistical difference in median 5G download speeds between the S22 and S23 families. 

Bottom line: Despite the iPhone 15 providing the top speeds in the market, the Galaxy S24 could hold greater long-term potential for consumers in Indonesia, especially when compared to older Samsung models. Equipped with a newer processor and modem, the S24 could see quicker speeds over time as Indonesia’s 5G networks evolve. In the meantime, users shouldn’t experience notable disparities in speed or latency among all three Samsung device families analyzed. 

No clear advantage to upgrading to a new Galaxy S24 in Japan

People in Japan who upgraded to a Galaxy S24 device likely haven’t seen a performance boost just yet. While all four device families performed similarly well in Japan, there was no statistical difference in the median 5G download speeds offered by all three Galaxy families, with speeds ranging from 110.48 Mbps to 118.93 Mbps across all three Galaxy devices. The iPhone 15 lineup also had a strong speed at 125.48 Mbps. 

Bottom line: With generally similar median 5G download speeds across all device families in Japan, users who are considering upgrading to a new Galaxy smartphone might want to wait. While we anticipate the S24’s speeds to surpass those of its predecessors over time, 5G speeds in the market were quite close across all three Galaxy device families in the early days of the S24’s release. 

For users in the Philippines who want the fastest 5G, Galaxy S22 users may want to upgrade. 

Samsung Galaxy S24 users in the Philippines might have noticed a modest improvement to their 5G speeds compared to those on older S23 and S22 models since they upgraded, as the Galaxy S24 family’s median 5G download speed of 157.38 Mbps was about 20 Mbps faster than that of Galaxy S22’s (137.68 Mbps) and a little over 15 Mbps faster than the Galaxy S23 family (140.06 Mbps). Meanwhile, the iPhone 15 family’s median 5G download speed of 120.04 Mbps trailed all three Samsung Galaxy families in the market.

Bottom line: For users in the Philippines seeking the fastest possible 5G experience, upgrading to an S24 device is worth considering. However, it’s worth noting that the differences in speed between devices wasn’t as stark as that in some other countries, and upgrading likely isn’t for everyone just yet.

Samsung Galaxy S24 and iPhone 15 much faster on 5G in South Korea than S22 devices 

In South Korea, home to the first widespread 5G launch in the world, our results reflected outstanding 5G speeds, with the iPhone 15 and Samsung Galaxy S24 families posting similar median 5G download speeds of 598.64 Mbps and 590.28 Mbps, respectively. The S22 family, meanwhile, offered the “slowest” 5G speeds in South Korea, posting an excellent median 5G download speed of 475.42 Mbps, while Galaxy S23 devices came in at 511.82 Mbps.

Bottom line: 5G users in South Korea can expect remarkable 5G speeds across the board, regardless of their device. However, Samsung Galaxy loyalists who currently use S22 models might want to consider moving to an S24 model, given that the S24 family was over 100 Mbps faster than Galaxy S22’s, while also offering the top median 5G upload speed in the market at 55.22 Mbps. For users who prioritize the fastest 5G experience, Galaxy S24’s and iPhone 15’s are both worth a look.

Samsung Galaxy S24 family provides top 5G download speeds in Thailand 

In Thailand, Speedtest Intelligence showed that the Galaxy S24 family delivered the fastest median 5G download speed in the market at 171.27 Mbps. That speed marks a notable improvement of roughly 35 Mbps over the S22’s 132.60 Mbps and the S23’s 135.55 Mbps. The Galaxy S24 family also offered the lowest median 5G multi-server latency in Thailand at 32.46 ms. The iPhone 15 family provided the second-fastest median 5G download speed in the market at 147.53 Mbps.

Bottom line: If you’re thinking of upgrading from an S22 or S23 device, our findings suggest that the Galaxy S24 might be the right choice. With faster 5G speeds compared to previous generations, coupled with low latency, smartphones in the Galaxy S24 family should allow for quick content downloads and smooth connectivity overall.

Middle East and Africa 

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Nigeria
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Qatar
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in U.A.E.

Excellent 5G speeds in Nigeria, but too soon to tell if you should upgrade for performance 

In Nigeria, 5G speeds were impressive overall, from the Galaxy S23 family’s median 5G download speed of 281.67 Mbps to the new Galaxy S24’s speed of 383.97 Mbps. However, in these early days of the S24 lineup’s release, we are still waiting to see how things stabilize in the market before we can make a firm recommendation on whether to upgrade. 

Bottom line: For users who like to have the latest gear and/or want the new features offered by the S24 lineup, upgrading is certainly worth considering. But with fast 5G speeds in general, users on any of the device families we looked at should see a quick download experience in general. 

Samsung Galaxy S24 by far the fastest 5G in Qatar 

Home to some of the fastest 5G speeds in the world, Qatar showcased impressive median 5G download speeds across all three device families analyzed. The Galaxy S24 family led the pack with a jaw-dropping median 5G download speed of 971.49 Mbps and the top median 5G upload speed in the market at 66.52 Mbps. The Galaxy S22 and S23 families trailed, albeit with great median 5G download speeds of 675.06 Mbps and 758.49 Mbps, respectively. The iPhone 15 family also had a strong showing in Qatar, posting a median 5G download speed of 788.97 Mbps. 

Bottom line: Consumers in Qatar with older Galaxy S22 or S23 devices might want to make the switch, given that the S24 family’s remarkable median 5G download speed of nearly 1 Gbps was much faster than those of either the Galaxy S23 or especially S22 families.

Galaxy S24 a good option for Samsung fans in the U.A.E.

In the U.A.E., which is home to outstanding 5G speeds in general, the Samsung Galaxy S24 and iPhone 15 families delivered the top median 5G download speeds in the market at 828.11 Mbps and 819.48 Mbps, respectively. When compared to its earlier generation Samsung predecessors, the S24 family held a commanding speed advantage, boasting speeds that were at least 170 Mbps higher than those of either the S22 (639.33 Mbps) or S23 (657.79 Mbps) families. 

Bottom line: With median 5G download speeds ranging from 639.33 Mbps to 828.11 Mbps, consumers in the U.A.E. will likely enjoy fantastic speeds regardless of device model. However, for current S22 or S23 users hoping to boost their speeds, the Galaxy S24 family stands out as a good choice.

Europe

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in France
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Spain
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in the U.K.

Galaxy 24 family clocked 5G speeds over 80 Mbps faster than those on S22 devices in France

In France, the Galaxy S24 family was the frontrunner, delivering the fastest median 5G download speed among all device families in the market at 292.15 Mbps. That marks a significant improvement of over 80 Mbps compared to the S22 family’s speed of 211.32 Mbps, along with a jump of more than 60 Mbps compared to the S23’s speed of 229.78 Mbps. Meanwhile, iPhone 15 users experienced the second-fastest median 5G download speed in the market at 257.15 Mbps, with 5G latency nearly identical to that of the S22 and S23 families.

Bottom line: For consumers currently using an S23 or especially an S22 model, upgrading to an S24 device is worth considering. Our results in France showed that the latest Samsung lineup delivered a superior 5G speed experience over older Galaxy models, especially those in the Galaxy S22 family.

Galaxy S24’s a good choice over S22 models in Spain

All four device families in Spain provided good 5G speeds, ranging from the S22’s median 5G download speed of 141.33 Mbps to the S24 family’s speed of 179.34 Mbps. While speeds recorded on S24, S23, and iPhone 15 devices were statistically similar, the difference in speed between the S24 and S22 was much starker, with the S24 nearly 40 Mbps faster than the S22. 

Bottom line: The decision to upgrade should be more straightforward for S22 users in Spain compared to those with S23 or iPhone 15 models, as the S24’s median 5G download speed of 179.34 Mbps was almost 40 Mbps faster than that of the S22 family. 

Samsung Galaxy S24 likely worth an upgrade from S22 in the U.K. 

In the U.K., Samsung Galaxy S24 models were the fastest in the market, with the S24’s median 5G download speed of 156.71 Mbps offering a speed gain of nearly 40 Mbps compared to the Galaxy S22 family. Galaxy S24 models also posted faster speeds than both the Galaxy S23 and iPhone 15 families, but the difference was less stark than it was with the S22 family, with Galaxy S22 models clocking in at 120.49 Mbps, Galaxy S23’s at 133.49 Mbps, and iPhone 15’s at 138.07 Mbps. 

Bottom line: U.K. consumers using either S22 or S23 models may want to look into upgrading to the S24 to enjoy faster speeds. That’s especially true for S22 users, given that the S24’s median 5G download speed was nearly 40 Mbps faster than that of S22 devices.

North America

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Mexico
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in the United States

No major 5G speed boost for users in Mexico who upgraded to a Galaxy S24 

5G speeds in Mexico were impressive, with all device families posting median 5G download speeds of 176.53 Mbps or better. While Speedtest users of the Galaxy S24 family experienced the fastest median 5G download speed in the market at 197.42 Mbps, that speed marked only a modest improvement compared to Galaxy S22 devices (186.51 Mbps) and iPhone 15 models (193.73 Mbps). The Galaxy S23 family showed the slowest 5G speed in the market at 176.53 Mbps, coming in about 20 Mbps slower than Galaxy S24 models

Bottom line: For users eager to embrace the new features offered by Galaxy S24 devices or move on from S23 devices, an upgrade might be worthwhile. However, with fast 5G speeds across all device families in Mexico and only about 20 Mbps separating all four device families in our study, users likely won’t see a major change in their 5G experience by upgrading. 

Galaxy S22 users in the U.S. could get faster 5G with the S24 family. 

5G speeds in the U.S. had an impressive showing across the board, with median 5G download speeds of at least 232.46 Mbps across all device families. The Samsung Galaxy S24 family led the way with an excellent median 5G download speed of 306.90 Mbps and the lowest median 5G multi-server latency at 45.71 ms. Users of the Galaxy S24 family enjoyed speeds roughly 75 Mbps faster than those on S22 models (232.46 Mbps) and approximately 65 Mbps faster than those on S23 devices (241.60 Mbps). Meanwhile, the iPhone 15 family also offered a strong performance, with a median 5G download speed of 272.99 Mbps. 

Bottom line: Users of older Samsung device models in the United States may want to switch to one of the newer models to capitalize on the faster 5G speeds offered by S24 devices, though speeds were strong for all device families in this study. 

Ookla will continue monitoring how devices are performing 

We’ll continue to check in on device performance as new models enter the market, so stay tuned for further insights into mobile and fixed broadband performance in countries around the world. 

If you’ve recently made the switch to an S24 device, make sure you’re getting the speeds you need by downloading the iOS or Android Speedtest® app.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Consumer
Devices
Hong Kong

About the Author

Dave Andersen

Ookla Research™ Articles
| July 29, 2024

Faster Speeds and the Promise of New Use Cases is Driving 5G SA Adoption

Hong Kong

The deployment of 5G networks is progressing as demand for faster and more reliable connectivity continues to grow. The standalone (SA) deployment model marks a significant milestone in the evolution of 5G, aiming to offer lower latency, increased bandwidth, and improved reliability compared to earlier network configurations. In this article, we use Ookla Speedtest Intelligence® data to track 5G SA deployments since Q2 2023, 5G SA service adoption, and examine its impact on network performance. We also highlight key regions and countries that made notable advancements in 5G SA infrastructure.

Key Takeaways:

  • India, the U.S., and Southeast Asia are at the forefront of 5G SA adoption. T-Mobile and SK Telekom were among the first to launch 5G SA in 2020, while Chinese operators and Jio in India lead in terms of active 5G SA users. Europe somewhat lags, with operators still hesitant due to the relatively low ROI on existing 5G investments and unclear business cases for 5G SA. However, Europe has the highest number of operators planning to launch it.
  • The U.A.E. and South Korea lead the world in 5G SA performance. 5G SA download speeds reached 879.89 Mbps and 729.89 Mbps, respectively. Their 5G SA upload speeds were also impressive, at 70.93 Mbps and 77.65 Mbps, respectively. This performance is a result of significant advancements made by local operators in deploying 5G SA and testing advanced features such as network slicing and mobile edge computing (MEC).
  • The change in speed of 5G SA varied widely between countries over a year. Speedtest Intelligence data shows that 5G SA performance declined in many countries between Q2 2023 and Q2 2024, primarily driven by increased user base and network traffic. Conversely, markets such as Canada and the U.S. improved their performance thanks to access to additional spectrum.

5G SA deployments are expected to increase this year as adoption gains momentum and ecosystem matures

Most existing 5G deployments use the non-standalone (NSA) model which uses the 4G core network. This model is faster to roll out, requires less investment, and maximizes existing network assets. Unlike 5G NSA, 5G SA uses a dedicated 5G core network, unlocking the full capabilities of 5G with better speed, latency, support for large numbers of devices, and more agile service creation. It also enables new features such as network slicing where an operator can dedicate a network segment to specific customers or use cases. Furthermore, the core network functions provided by a cloud-native architecture enable more scalability and automation than physical or virtualized architectures. However, this comes with higher infrastructure complexity, investment as well as staff training costs.  Many operators use NSA as a stepping stone towards SA, with a few exceptions, such as DISH in the U.S. and Jio in India, which adopted SA from the outset. Other scenarios for deploying 5G SA include an overlay for a public 5G NSA network or as a private network for enterprise use cases. 

The Global Mobile Suppliers Association (GSA) identified 130 operators that had invested in public 5G SA networks as of the end of June 2024. 5G SA represented more than 37% of the 614 operators known to have invested in 5G either through trials or deployments. The GSA reported 1,535 commercially available devices, including handsets and fixed wireless access (FWA) customer premises equipment (CPEs), that support 5G SA, demonstrating the growing maturity of the device ecosystem. 

However, only 11 new 5G SA deployments in nine countries were recorded (out of 46 new 5G networks launched in 32 countries) in 2023, according to Analysys Mason, showing a slowdown in deployments. We expect the pace of 5G SA launches to accelerate in 2024 and beyond supported by the growing device ecosystem and commercial appetite for new 5G use cases. 

To identify where 5G SA access has been activated and the network expanded between Q2 2023 and Q2 2024, we used Speedtest Intelligence® data to identify devices that connect to 5G SA. The maps below confirm that the number of 5G SA samples increased year-on-year and that coverage has expanded beyond urban centers. However, mobile subscribers in most of Africa, Europe, Central Asia, and Latin America have yet to experience 5G SA.

Speedtest Samples That Use 5G Standalone

In the following sections, we examine the year-on-year changes in 5G SA performance across different regions and identify which countries are leading in the Developed Asia Pacific, the Americas, Emerging Asia Pacific, and Europe.

The developed Asia-Pacific (DVAP) region is at the forefront of 5G SA launches

Operators in this region boast 5G SA networks, with launches happening as early as 2020. Strong government support, operators’ technology leadership, and a high consumer appetite for high-speed internet services drove this rapid adoption.

South Korea is considered a pioneer in the adoption and deployment of 5G technology, with SK Telecom deploying one of the first 5G SA services in H1 2020, and supporting advanced features such as network slicing and mobile edge computing (MEC). Speedtest Intelligence data shows that the country led the region in download and upload speeds in Q2 2024. South Korea has one of the highest median speeds among the countries analyzed at 729.89 Mbps (download) and 77.65 Mbps (upload). The other top-performing country is the U.A.E with a median download speed of 879.89 Mbps and a median upload speed of 70.93 Mbps. 

All three service providers in Singapore commercialized 5G SA services, covering more than 95% of the country. Users experienced excellent download speed with a median value of 481.96 Mbps. However, Singapore lagged in upload speed with a median value of 32.09 Mbps.

Macau and Japan are second and third in the region with median download speeds of 404.22 Mbps and 272.73 Mbps, respectively. Mainland China followed with a median speed of 236.95 Mbps. Policies and initiatives such as network-sharing agreements and government subsidies supported 5G growth.

In Australia, TPG Telecom launched its 5G SA network in November 2021, following Telstra’s announcement in May 2020. However, the country lagged behind its regional peers with median download speeds and upload speeds of 146.68 Mbps and 17.69 Mbps, respectively.

The performance of most reviewed DVAP countries remained largely stable or slightly declined between Q2 2023 and Q2 2024. The only two exceptions are South Korea and Australia where performance improved by 12% and 18%, respectively. The most substantial declines were observed in upload speeds, while South Korea stood out with a 17% boost in performance.

5G Standalone Network Performance, Select Countries in Developed Asia Pacific
Source: Speedtest Intelligence® | Q2 2023 – Q2 2024
5G Standalone Network Performance, Select Countries in Developed Asia Pacific

T-Mobile and DISH Push 5G SA Coverage in the U.S.

In the U.S., T-Mobile launched its 5G Standalone (SA) network over 600 MHz spectrum in August 2020, becoming one of the first operators in the world to do so. This was followed by a faster service over 2.5 GHz mid-band spectrum in November 2022 which helped the operator to maintain its national lead in 5G performance. On the other hand, Verizon extensively tested 5G SA in 2023 but so far has been slow to deploy a nationwide SA network. DISH, another notable 5G SA operator, pioneered a cloud-native Open RAN-based 5G SA network in June 2023 and expanded coverage to 73% of the population by the end of that year. In Canada, Rogers Wireless launched the first 5G SA at the beginning of 2021, a year after introducing 5G NSA. 

In Brazil, the median download and upload speeds reached 474.65 Mbps and 32.36 Mbps in Q2 2024, respectively, exceeding those in Canada and the U.S. The main operators in Brazil, Claro, Telefonica (Vivo), and TIM have launched 5G SA over the 3.5 GHz band, making the service available to a large proportion of the population.

While download and upload speed improved in Canada and the U.S. between Q2 2023 and Q2 2024, according to Speedtest Intelligence, it declined in Brazil. The deployment of C-band has likely helped to increase download speed in both Canada and the U.S.

5G Standalone Network Performance, Select Countries in the Americas
Source: Speedtest Intelligence® | Q2 2023 – Q2 2024
5G Standalone Network Performance, Select Countries in the Americas

India leads in the Emerging Asian Pacific (EMAP) region with fast expansion to 5G SA network

India is at the forefront of the Emerging Asian Pacific region’s rapid 5G Standalone (SA) network expansion. However, according to Ookla’s Speedtest data for Q2 2024, the Philippines surpasses both India and Thailand with a median 5G SA download speed of 375.40 Mbps. Globe, the first mobile operator to introduce 5G Non-Standalone (NSA) in the Philippines, expanded its 5G outdoor coverage to 97.44% of the capital by the end of H1 2023. The company also launched 5G SA private networks in 2023, along with network slicing.

India follows closely behind the Philippines, with a median download speed of just under 300 Mbps. Jio has been a leader in enhancing 5G SA coverage since its launch in October 2022, while Bharti Airtel initially opted for NSA, with plans to transition to full 5G SA. 

Jio’s rapid coverage expansion and high throughput are supported by its access to mid-band (3.5 GHz) and low-band (700 MHz) frequencies. Additionally, all new 5G handsets released in India are SA-compatible, boosting the adoption of 5G SA services, and more than 90% of them support carrier aggregation and Voice over New Radio (VoNR). 

Thailand lags behind in median download speed for Q2 2024 but outperforms India and the Philippines in upload speed. It was among the first countries in the region to introduce 5G services, with operators quickly expanding coverage to reach over 80% of the population. AIS, the leading operator in Thailand, launched 5G NSA services in February 2020 using 700 MHz, 2.6 GHz, and 26 GHz bandwidths, followed by 5G SA in July 2020. The operator enabled VoNR in 2021. 

Unlike the DVAP region, countries in EMAP have experienced a more substantial decline in 5G SA network performance compared to Q2 2023. The rapid coverage expansion and adoption have likely increased the load on 5G SA infrastructure, putting pressure on the operators to scale up network capacity in the future to at least maintain a similar performance level.

5G Standalone Network Performance, Select Countries in Emerging Asia Pacific
Source: Speedtest Intelligence® | Q2 2023 – Q2 2024
5G Standalone Network Performance, Select Countries in Emerging Asia Pacific

Europe is home to the highest number of operators looking to deploy 5G SA

A growing number of European operators are offering or planning to offer 5G SA, driven by a maturing device ecosystem. However, many remain hesitant due to cost and the need to demonstrate clear business cases for 5G SA. GSMA Intelligence reports that Europe has the highest number of planned 5G SA launches, with 45 operators planning to deploy it as of Q1 2024.

Elisa in Finland was one of the first operators in the region to launch 5G SA in November 2021. Other notable examples of SA implementations include Vodafone in Germany (April 2021) and the UK (June 2023), Bouygues Telecom (2022) in France, Three in Austria, Wind Tre in Italy (both in 2022), Orange and Telefónica in Spain, and TDC Denmark in 2023. 

The recent 5G SA launch in Spain may explain why that country saw such high speeds, with Speedtest Intelligence reporting download and upload speeds of 614.91 Mbps and 56.93 Mbps, respectively, in Q2 2023. However, Spain experienced a significant drop in performance in 2024, with speeds falling to 427.64 Mbps (download) and 30.55 Mbps (upload). Despite this decline, Spain continued to outperform the UK and Germany.

5G Standalone Network Performance, Select Countries in Europe
Source: Speedtest Intelligence® | Q2 2023 – Q2 2024
5G Standalone Network Performance, Select Countries in Europe

While 5G SA deployments appear to have slowed in 2023 compared to previous years, we expect momentum to increase from 2024 due to rising enterprise demand for private networks and interest in network slicing, as well as consumer demand for immersive gaming and VR applications.  The ecosystem’s maturity and the availability of more network equipment and devices supporting 5G SA will also stimulate the market. According to the GSA, 21% of operators worldwide investing in 5G have included 5G SA in their plans.

Interestingly, the growing popularity and adoption of 5G SA have impacted its performance, with many markets seeing some degradation compared to 2023, according to Speedtest Intelligence.  Nonetheless, 5G SA still offers a markedly faster download speed than 5G NSA. Beyond speed, 5G SA promises new capabilities, such as network slicing, that have started to emerge in the most advanced markets but will take time to become a reality for most consumers and enterprises worldwide.

We will continue to track the deployments of 5G SA and monitor their impact on network global performance. For more information about Speedtest Intelligence data and insights, please contact us.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Hong Kong
macau

About the Author

Karim Yaici

Ookla Research™ Articles
| July 22, 2024

Fiber In The Philippines Is Improving And Catching Up With Its Regional Peers

Fixed broadband speeds in the Philippines are gradually improving. This is attributed to the combined efforts of ISPs and government agencies to expand coverage and promote the transition from legacy fixed-line technologies to faster fiber connections. However, the distribution of fixed network infrastructure across the country is uneven, and there is still room for further improvement and adoption.

Key Takeaways

  • Fixed performance in the Philippines is improving but still lags behind some neighbors. While the Philippines’ fixed broadband network performance continues to improve quarter over quarter, Ookla® Speedtest Intelligence® shows the Philippines’ speed of 94.42 Mbps in Q2 2024 was behind some of its Southeast Asian peers’ median download speeds, such as Singapore (284.93 Mbps), Thailand (231.01 Mbps), Vietnam (135.00 Mbps), and Malaysia (132.72 Mbps).
  • The five fastest regions in the Philippines were in Luzon Island, highlighting the unequal distribution of fixed network infrastructure. In Q2 2024, Luzon Island had the regions with the top five fastest fixed performance in the Philippines, all reporting download and upload speeds surpassing 90 Mbps. Calabarzon had the fastest fixed median download speed of 99.55 Mbps, while the Eastern Visayas region had the lowest median fixed download speed of 38.43 Mbps.
  • An increase of Starlink’s low-Earth orbit satellite-based connection is an interesting development and may make this satellite service a viable home broadband alternative. Speedtest samples for Starlink in the Philippines have significantly increased over the past year. However, Starlink’s performance lags behind that of fixed broadband, with median download speeds half of fixed download speeds for all operators, at 48.14 Mbps compared to 94.42 Mbps. Upload speeds were also significantly lower, at 12.63 Mbps compared to 94.13 Mbps reported by all fixed broadband operators.

Philippines’ fixed performance continues to trail behind neighboring counterparts

Broadband subscriptions in Southeast Asia substantially surged during the pandemic, reflecting the increased demand for connectivity. Although 92% of the total broadband subscriptions are mobile, there are efforts in the region to bolster fixed broadband access. Government initiatives in the region have led to improvements in fixed broadband performance. However, there is still a disparity in broadband performance among regional counterparts. 

Looking at performance in Q2 2024 in select Southeast Asian markets, Singapore and Thailand maintained a significant performance lead compared to other countries in the region, achieving median fixed broadband download speeds in excess of 200 Mbps during Q2 2024. Malaysia and Vietnam demonstrated similar performance, both achieving median fixed download speeds of 132.72 Mbps and 135.00 Mbps, respectively, surpassing the Philippines’ speed of 94.42 Mbps in Q2 2024. Of the remaining selected markets, Brunei had a speed of 77.50 Mbps, trailing behind the Philippines, while Indonesia, which shares geographical similarities with the Philippines as both are archipelagos composed of thousands of islands, reported the slowest fixed-line market, recording a median download speed of 31.42 Mbps during the same period.

Fixed Median Download Speed Across Select Southeast Asian Countries
Speedtest Intelligence® | Q2 2024

Mobile internet is the primary means of access in the Philippines, with only 33% of households having fixed broadband, which is significantly lower than the ASEAN average of 41%. Additionally, the annual charge for fixed broadband accounts for 11% of the per capita gross national income (GNI), which is twice as much as the ASEAN average, making it unaffordable for some of the lower-income population. 

Accelerated fiber deployments result in a 50% improvement in broadband speeds

The Philippines was the fastest growing economy across Southeast Asia in 2023. With the improving GDP, there is more disposable income for people to afford connectivity solutions and increased demand for better broadband connectivity in the country. As a result, the fixed broadband market in the Philippines has undergone significant transformations in recent years, marked by a notable shift towards fiber networks and the implementation of 5G fixed wireless access. Both governmental initiatives and efforts by leading ISPs have resulted in substantial investments aimed at expanding and modernizing infrastructure throughout the archipelago.

According to GlobalData in 2022, DSL lines accounted for 37% of total fixed broadband subscriptions in the Philippines. This is expected to gradually decrease and be replaced by fiber, with projections indicating that fiber will constitute over 36% of all fixed broadband lines by 2027.

One key government project aimed at enhancing internet infrastructure is the National Broadband Plan (NBP). Through the Department of Information and Communications Technology (DICT), the Philippine government has rolled out the NBP, which seeks to bridge the digital divide by establishing a nationwide fiber broadband network and wireless technology to provide faster and more affordable internet access to all Filipinos. 

As part of NBF, the government recently launched the first phase of its National Fiber Backbone (NFP) project. Targeted to be completed by 2026, the NFB project aims to enhance connectivity and government operational efficiency while extending internet access in Regions I, III, and NCR. 

Besides government-led initiatives, ISPs such as Converge ICT, Globe Telecom, and PLDT are investing in and expanding their networks and upgrading their technologies. These efforts aim to offer faster internet speeds to their customers and enhance internet connectivity in both urban and rural areas. 

PLDT started deploying fiber in 2015 and as of the end of 2023 it reached 17.3 million households with fiber.. Similarly, Converge ICT, the incumbent fixed broadband player, added 900,000 new homes to its fiber footprint in 2023 and ended the year with nearly 16 million homes passed.

Network performance in the Philippines has improved over the past two years. Ookla Speedtest Intelligence® data indicates a steady increase in median fixed download and upload speeds across the Philippines for all fixed providers combined between Q2 2022 and Q2 2024. During this period, the median fixed download speed rose by 51% from 62.51 Mbps to 94.42 Mbps. Since most ISPs offer symmetric speeds, the median fixed upload speed also showed an upward trend, increasing from 58.65 Mbps in Q2 2022 to 94.13 Mbps in Q2 2024.

Median Fixed DL and UL Performance in the Philippines
Speedtest Intelligence® | Q2 2022 – Q2 2024

Regions in Luzon Island dominates fixed broadband performance, underscoring disparities across the country

Despite various efforts to enhance fixed performance throughout the Philippines, there are persistent regional disparities in median download and upload speeds due to the uneven distribution of fixed network infrastructure. Based on Speedtest Intelligence® data from Q2 2024, Luzon Island stands out for its fixed internet performance, with the five fastest regions situated on the island, recording download and upload speeds surpassing 90 Mbps. Given Luzon’s economic significance and high population density, it is where the majority of the country’s investment in high-speed broadband infrastructure is concentrated, especially in the capital, Metro Manila, as well as nearby provinces, and central Luzon.

“> Map of Fixed Download Performance in the Philippines
“> Map of Fixed Upload Performance in the Philippines

Calabarzon, the region with the largest population of 16 million, had the fastest fixed median download speed of 99.55 Mbps in Q2 2024. The region has the second-highest percentage of households with access to fixed broadband network, at 23.4%, after Metro Manila (NCR), which had the highest share, at 26.4%. At the other end of the scale, the Eastern Visayas region (Region VIII), occupying the eastern section of Visayas Island, scored the lowest median fixed download speed at 38.43 Mbps.

Fixed Wireless Access and satellite broadband as an alternative to bridge the digital gap 

The Philippines’ geographical layout, consisting of over 7,000 islands, is challenging for fiber deployment. Due to the archipelago’s structure, ISPs may be reluctant to invest in fiber deployment as accessing remote parts can be difficult. In many low-density and low ARPU areas, fixed networks are neither cost-effective nor logistically viable. To this end, Fixed Wireless Access (FWA) and Satellite Communication (SatCom) are becoming attractive options for tapping into these underserved and remote populations.

FWA provides the fastest and most flexible broadband option in areas where fixed broadband is unavailable, especially since the Philippines is a predominantly mobile market. 4G FWA has been available in the Philippines for some time and MNOs use FWA to increase broadband adoption in areas with low fixed broadband coverage. As 5G coverage expands nationwide, it brings significant performance improvements, positioning FWA as a strong competitor to the existing fixed alternatives, such as fiber-to-the-home (FTTH).

The Philippines was the first country in Southeast Asia to experience commercial 5G FWA connectivity. In 2019, Globe launched its first commercially available 5G FWA service called Globe At Home AirFiber 5G. This service offers speeds of up to 100 Mbps and generous data allocations of up to 2 terabytes (TB), starting at around P1,899 (USD$36) per month. Smart Communications launched its prepaid Home Wi-Fi 5G called Smart Bro Home Wi-Fi 5G at the end of 2021.

At its peak, an estimated 4.3 million users in the Philippines access broadband through FWA. Interestingly, the FWA growth rate has declined in the last two years, as reported by ABI Research. In early 2023, Globe Telecom reported a subscriber base of 1.2 million for its fixed wireless services, a decrease from 2.4 million the previous year. Likewise, PLDT reported a 45% decline in FWA subscriptions at the end of 2023 compared to the beginning of the year. This decrease in FWA numbers was partly due to the increased availability of fiber broadband access nationwide. Both providers noted a rise in fixed fiber broadband subscriptions, which is understandable given that fiber provides more reliable connectivity than FWA.

There has also been a significant increase in satellite-based connectivity to provide internet access in areas not covered by traditional terrestrial networks. Based on Speedtest samples, Starlink’s LEO service is providing the majority of satellite internet connectivity in the country. Starlink service in the Philippines launched in early 2023. Based on the comparison between Q2 2024 and Q2 2023, there has been a substantial increase in Starlink Speedtest samples in the Philippines, growing by 228.5% over the past year, and this number is expected to increase further. According ABI Research, the Philippines is projected to become the largest Southeast Asian market for satellite broadband, with 909,000 subscriptions by 2028.

Speedtest Intelligence data indicates that Starlink underperformed compared to all fixed broadband operators combined. Starlink’s Q2 2024 median download speeds were almost half of the median fixed download for all operators, at 48.14 Mbps compared to 94.42 Mbps. Starlink’s median fixed upload speeds, at 12.63 Mbps, significantly lagged behind the 94.13 Mbps provided by fixed broadband operators, which provides symmetrical upload and download speeds.

Multi-server latency tends to be higher for satellite providers, with the significant distances between satellites and receivers resulting in long delays. For Q2 2024, Starlink’s multi-server latency was double that of all fixed operators combined, at 50 ms compared to 25 ms for the latter. 

Starlink Performance Against All ISPs Combined
Speedtest Intelligence® | Q2 2024

Besides Starlink’s performance challenges, the equipment and subscription costs are higher than terrestrial broadband options, making it inaccessible for some users. However, it provides a viable alternative, especially in locations without access to fixed broadband or with slower DSL connections.

It’s clear that the regulatory bodies and ISPs in the Philippines are committed to advancing broadband connectivity by implementing various strategies aimed at deploying fiber, promoting its adoption, and offering wireless broadband as an alternative to increase competition. These efforts have led to notable improvements in fiber accessibility and fixed broadband speed over the past two years. However, a significant gap in fixed broadband performance remains compared to some neighboring countries in the region. 

Establishing a closer private-public partnership is imperative to meet the increasing demand for better fixed broadband and narrow the gap with neighboring countries. This, in turn, will drive the development of robust fiber networks and promote greater availability of higher-speed broadband services while encouraging existing customers to upgrade to faster speeds. We’ll continue to monitor the progress of the Philippines’s fixed broadband market and provide updates on the state of fixed broadband connectivity across other Southeast Asian markets. If you are interested in Ookla’s solutions and services for network intelligence and management, get in touch.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

About the Author

Affandy Johan

Ookla Research™ Articles
| June 17, 2024

Your Guide to Airport Wi-Fi and Mobile Performance at 50+ Global Airports in 2024

Consumer

Airports around the world have been packed with travelers this year, which puts extra stress on the Wi-Fi. With summer travel already well in swing in the northern hemisphere, we’re back with fresh data for our series on airport Wi-Fi performance to help you plan for connectivity at all your connections. You’ll find information about Wi-Fi on free networks provided by the individual airports as well as mobile speeds at some of the busiest airports in the world during Q1 2024. Read on for a look at internet performance at over 50 of the world’s busiest airports with data on download speed, upload speed, and latency.

Key takeaways

  • The seven fastest airports for downloads over Wi-Fi were in the United States: San Francisco International Airport, Newark Liberty International Airport, John F. Kennedy International Airport, Phoenix Sky Harbor International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and Harry Reid International Airport.
  • Six U.S. airports had the fastest uploads over Wi-Fi: San Francisco International Airport, Phoenix Sky Harbor International Airport, Newark Liberty International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and John F. Kennedy International Airport.
  • The fastest mobile download speeds on our list were at Hamad International Airport in Doha, Qatar, Shanghai Hongqiao International Airport in China, and Phoenix Sky Harbor International Airport in the U.S.
  • Eight of the 10 airports with the fastest mobile upload speeds were in China.

9 airports have 100+ Mbps Wi-Fi download speeds

Speedtest Intelligence® showed seven of the nine airports with median Wi-Fi download speeds over 100 Mbps were in the U.S.:

  • San Francisco International Airport (173.55 Mbps),
  • Newark Liberty International Airport (166.51 Mbps),
  • John F. Kennedy International Airport (151.59 Mbps),
  • Phoenix Sky Harbor International Airport (151.28 Mbps),
  • Seattle–Tacoma International Airport (137.31 Mbps),
  • Dallas Fort Worth International Airport (119.92 Mbps), and
  • Harry Reid International Airport (107.84 Mbps).

Charles de Gaulle Airport in Paris, France and China’s Hangzhou Xiaoshan International Airport rounded out the list with median download speeds of 107.13 Mbps and 101.01 Mbps, respectively. Hartsfield–Jackson Atlanta International Airport and Sea–Tac had the lowest median multi-server latency on Wi-Fi of any of the airports surveyed during Q1 2024.

Hover on the pins on the map below to see full details for download and upload speeds as well as latency at all the airports analyzed.

Fixed Broadband Internet Speeds Over Free Wi-Fi at Global Airports
Speedtest Intelligence® | Q1 2024
A map showing fixed broadband speeds in selected global airports.

At Ookla®, we’re dedicated to making sure the networks you depend on are always at their best. With Ekahau®, our Wi-Fi solution, we know firsthand just how challenging it can be to optimize Wi-Fi at airports, especially when you have up to 900 people waiting at each boarding gate during the busiest travel times. While the speeds achieved by these top airports are impressive, we saw two smaller U.S. airports with median Wi-Fi download speeds over 200 Mbps during our U.S.-only analysis of airport Wi-Fi in the fall.

Six airports on our list use multiple SSIDs for their Wi-Fi networks for different terminals or to take advantage of the coverage advantages of 2.4 GHz and the speed advantages of 5 GHz frequencies. We have included data for all the SSIDs with sufficient samples in the map and reported in the text on the best result when using multiple SSIDs results in dramatically different speeds.

Eighteen airports on our list had median Wi-Fi download speeds of less than 25 Mbps. Mexico City International Airport in Mexico had the lowest median Wi-Fi download speed at 5.11 Mbps, followed by:

  • Tan Son Nhat International Airport in Vietnam (7.07 Mbps),
  • Beijing Capital International Airport in China (9.45 Mbps),
  • Cairo International Airport in Egypt (10.62 Mbps), and
  • Tokyo Haneda Airport in Japan (11.37 Mbps).

You may struggle with everything from video chatting to streaming at any airport with a download speed below 25 Mbps. Latency is also a factor in performance so if your airport is one of the three with a median Wi-Fi latency over 60 ms, a mobile hotspot may be a better option for a stable connection.

Wi-Fi 6 has arrived

Our analysis shows at least 15 airports on our list were using the new Wi-Fi 6 standard in their Wi-Fi setup. Wi-Fi 6 uses Multi-User Multiple Input, Multiple Output (MU-MIMO) and Orthogonal Frequency Division Multiple Access (OFDMA) to increase performance and throughput, especially when serving multiple devices. This offers a real advantage at a large public location like an airport. In order to get maximum benefit from Wi-Fi 6, consumers would need to be using Wi-Fi 6-compatible devices. Speedtest data shows a fairly even split between airports that saw faster download speeds on Wi-Fi 6 and airports where Wi-Fi 6 results were comparable to those on other earlier Wi-Fi generations.

As you know, international travel can be complicated. Even if the airport offers free Wi-Fi, you may encounter other barriers to access. For example, a local number is required in Cairo to receive the access code to connect to the airport Wi-Fi. And while we’d love to include other large airports like Nigeria’s Murtala Muhammed International Airport in future Wi-Fi analyses, they currently do not offer free Wi-Fi so we have included mobile data below.

11 airports show mobile speeds over 200 Mbps

Speedtest® data shows mobile speeds massively outpaced Wi-Fi, with 14 airports showing faster median downloads over mobile than the fastest airport for Wi-Fi. Hamad International Airport in Qatar had the fastest median download speed over mobile on our list at 442.49 Mbps during Q1 2024, followed by:

  • Shanghai Hongqiao International Airport (341.19 Mbps),
  • Phoenix Sky Harbor International Airport (295.94 Mbps),
  • Shanghai Pudong International Airport (264.71 Mbps),
  • Chongqing Jiangbei International Airport (258.42 Mbps), and
  • Istanbul Airport (255.51 Mbps).

Mobile Network Speeds at Global Airports
Speedtest Intelligence® | Q1 2024

Fastest mobile speeds at airports in Africa and South America

Jomo Kenyatta International Airport in Kenya had the fastest mobile download speeds of the four African airports we analyzed at 88.12 Mbps during Q1 2024. São Paulo/Guarulhos International Airport in Brazil was the faster of the two Latin American airports analyzed with a median download speed of 55.44 Mbps.

Airports with slow mobile speeds

Mobile can’t fix everything, because six airports came in with a median mobile download speed below 25 Mbps. Mexico City International Airport was again at the bottom with 8.75 Mbps, followed by:

  • Josep Tarradellas Barcelona–El Prat Airport (15.21 Mbps),
  • Orlando International Airport (15.84 Mbps),
  • Adolfo Suárez Madrid–Barajas Airport (20.37 Mbps),
  • Chhatrapati Shivaji Maharaj International Airport (20.96 Mbps), and
  • Indira Gandhi International Airport (21.80 Mbps).

Latency on mobile was generally higher than that on Wi-Fi with 46 airports showing a Wi-Fi latency lower than the lowest latency on mobile, 27.51 ms at China’s Shanghai Hongqiao International Airport. As noted above, latency is an important factor in performance, so it might be worth investigating the airport Wi-Fi by running a Speedtest if your mobile performance seems to lag.

Airport Wi-Fi or mobile? Connecting on your next trip

We created a quick guide to help you decide whether to try out the Wi-Fi or simply use the local mobile network if you have access. Use it to compare free airport Wi-Fi performance against mobile performance for the 52 airports we have both Wi-Fi and mobile data for during Q1 2024. Twenty-six airports had faster mobile internet than airport Wi-Fi. Eight airports had faster Wi-Fi than mobile, and seven airports showed only a slight distinction between Wi-Fi and mobile or download speeds over 100 Mbps on both, so we gave both the green check marks. We were able to include more airports in the mobile analysis because there were more mobile samples to analyze at those airports than there were samples over Wi-Fi.

Chart of Comparing Airport Wi-Fi and Mobile Speeds at World Airports

The averages reported here are based on real-world data, so your experience may differ, especially on a busy travel day. Take a Speedtest® at the airport to see how your performance compares. Cheers to safe travels and rapid connections wherever you’re flying.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Consumer

About the Author

Isla McKetta

Ookla Research™ Articles
| January 16, 2024

52 New Ookla Market Reports Available for Q4 2023

Global Speeds

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 52 markets using Speedtest Intelligence® and summarized the top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, as well as 5G and device performance in select countries during Q4 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Côte d’Ivoire: Orange recorded the fastest median mobile and fixed download speeds during Q4 2023, at 30.13 Mbps and 65.90 Mbps, respectively. Moov Africa recorded the lowest mobile median multi-server latency at 83 ms, while CANALBOX recorded the lowest latency over fixed broadband at 70 ms. Of Côte d’Ivoire most populous cities, Abidjan had the fastest median fixed download speed of 58.88 Mbps.
  • Mozambique: Tmcel recorded the fastest mobile median download speed of 27.80 Mbps in Q4 2023, and also the highest mobile Consistency at 91.6%. Of Mozambique’s most populous cities, Maputo had the fastest median mobile and fixed download speeds at 26.33 Mbps and 14.65 Mbps, respectively. SpaceX’s Starlink recorded the fastest fixed broadband median download speed in Q4 2023 at 36.13 Mbps, along with the highest Consistency at 49.7%. Meanwhile, TVCABO recorded the lowest latency over fixed broadband at 16 ms.
  • Senegal: There was no winner of fastest median mobile performance in Senegal during Q4 2023, with Free and Orange both tied. Orange led the market for median fixed broadband download performance, with 21.46 Mbps in Q4 2023. Orange also had the lowest latency at 90 ms and highest Consistency of 45.4%. Of Senegal’s most populous cities, Dakar had the fastest median fixed download speed of 27.11 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile at 36.59 Mbps, while also registering the lowest latency of 39 ms during Q4 2023. In the fixed broadband market, there was no statistically fastest network, with Movistar and Telecentro delivering median download speeds of 106.41 Mbps and 105.98 Mbps, respectively. Movistar recorded the lowest latency of 9 ms. Among Argentina’s most populous cities, Mendoza recorded the fastest mobile median download speed of 37.75 Mbps, while Buenos Aires recorded the fastest fixed download speed of 109.79 Mbps.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.50 Mbps and 9.28 Mbps, respectively during Q4 2023. Digi also recorded the highest Consistency of 80.3%, while smart! recorded the lowest median latency of 56 ms. There was no statistically fastest fixed network in the market based on download speed, however NEXGEN recorded the fastest median upload speed at 47.47 Mbps.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 121.33 Mbps in Q4 2023. Bell also had the fastest median 5G download speed at 194.23 Mbps. Rogers had the fastest median mobile upload speed of 15.10 Mbps, and the highest Consistency of 88.2%. Bell pure fibre was fastest for fixed broadband, recording a median download speed of 307.77 Mbps and a median upload speed of 264.97 Mbps. Bell pure fibre also recorded the highest Video Score, of 87.90. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed at 171.76 Mbps, while Fredericton recorded the fastest median fixed broadband download speed of 247.89 Mbps.
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 210.46 Mbps in Q4 2023. ETB had the lowest latency over fixed broadband at 7 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 146.74 Mbps.
  • Costa Rica: Claro had the fastest median download speed among mobile operators at 40.56 Mbps during Q4 2023. Liberty recorded the fastest median upload speed at 10.73 Mbps, the lowest mobile latency at 33 ms, and the highest Consistency at 78.6%. Metrocom was fastest for fixed broadband download and upload performance, at 225.94 Mbps and 179.66 Mbps, respectively. Metrocom also recorded the lowest latency, at 6 ms.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 34.27 Mbps and 9.84 Mbps, respectively. Claro also recorded the highest Consistency, at 77.0%. Viva had the lowest mobile latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband download performance at 48.08 Mbps, while Claro recorded the fastest median upload speed at 25.38 Mbps, and the lowest latency at 41 ms. Altice recorded the highest fixed broadband Consistency, at 66.6%.
  • Ecuador: CNT recorded the fastest median mobile download speed during Q4 2023, at 26.22 Mbps, while Movistar recorded the lowest mobile multi-server latency at 41 ms. Netlife was fastest for fixed broadband, with a median download speed of 91.56 Mbps. Netlife also recorded the lowest latency over fixed broadband at 8 ms. Xtrim recorded the highest fixed broadband Consistency at 84.8%. Of Ecuador’s most populous cities, Santo Domingo recorded the fastest median mobile download speed of 31.58 Mbps, while Guayaquil recorded the fastest median fixed download speed of 88.59 Mbps.
  • El Salvador: Claro had the fastest median download speed among mobile operators in El Salvador, at 40.97 Mbps, along with the highest Consistency of 90.4%. Movistar registered the fastest median mobile upload speed of 13.35 Mbps and lowest latency at 73 ms. Cable Color recorded the fastest median fixed download speed at 55.57 Mbps, the top median upload speed at 57.04 Mbps, and the lowest median latency of 51 ms. Of El Salvador’s most populous cities, Santa Tecla showed the fastest median mobile and fixed download speeds during Q4 2023 at 39.27 Mbps and 54.98 Mbps respectively.
  • Guatemala: Claro was the fastest mobile operator in Guatemala during Q4 2023 with a median download speed of 41.63 Mbps and a median upload speed of 19.61 Mbps. Claro also had the highest Consistency at 87.9%, while also leading the market for 5G performance, with a median 5G download speed of 388.34 Mbps. Tigo recorded the lowest median mobile latency at 79 ms. SpaceX’s Starlink was fastest for median fixed download performance at 54.32 Mbps, while Cable Color was fastest for fixed upload performance at 33.45 Mbps. Cable Color also had the lowest median latency on fixed broadband at 27 ms. Claro recorded the highest fixed broadband Consistency at 73.1%. Of Guatemala’s most populous cities, Escuintla showed the fastest median mobile download speed during Q4 2023 at 44.16 Mbps, while Villa Nueva recorded the fastest median fixed download speed, at 60.83 Mbps.
  • Guyana: There was no winner of fastest median mobile performance in Guyana during Q4 2023, with ENet and Digicel posting median download speeds of 24.64 Mbps and 23.53 Mbps, respectively. ENet recorded the fastest median mobile upload speed at 18.49 Mbps and offered the lowest median latency at 143 ms. In the fixed broadband market, ENet recorded the fastest median download and upload speeds, of 70.20 Mbps and 52.25 Mbps, respectively, while also recording the lowest median latency of 130 ms. GTT recorded the highest fixed broadband Consistency during Q4 2023, at 69.2%.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 14.26 Mbps, a median upload speed of 10.52 Mbps, and Consistency of 67.2%. Natcom recorded the lowest mobile latency, of 62 ms. SpaceX Starlink had the fastest median fixed download speed at 41.73 Mbps. Natcom had the fastest median fixed upload speed at 31.89 Mbps, the lowest median fixed latency at 47 ms, and the highest fixed broadband Consistency of 64.0%.
  • Honduras: Claro recorded the fastest median mobile download and upload speeds during Q4 2023, of 53.06 Mbps and 16.22 Mbps, respectively, while also recording the highest Consistency at 87.2%. Tigo recorded the lowest median mobile latency at 93 ms. Claro had the fastest median fixed download speed at 47.26 Mbps during Q4 2023, and the highest fixed broadband Consistency at 80.2%. TEVISAT recorded the fastest median upload speed, of 22.36 Mbps, and the lowest median fixed latency at 20 ms. Of Honduras’ most populous cities, El Progreso recorded the fastest median mobile download speed during Q4 2023, of 41.69 Mbps, while Tegucigalpa showed the fastest median fixed download speed at 41.97 Mbps.
  • Jamaica: There was no winner of fastest median mobile download performance in Jamaica during Q4 2023, with Flow and Digicel tied. Digicel recorded the fastest median upload speed of 8.37 Mbps and highest Consistency of 81.9%. Flow had the lowest mobile median latency at 38 ms. SpaceX Starlink had the fastest median download speed over fixed broadband at 84.10 Mbps, and the highest fixed broadband Consistency at 77.8%. Digicel+ recorded the fastest median upload speed of 46.14 Mbps, while Flow recorded the lowest median fixed latency at 25 ms.
  • Mexico: Telcel had the fastest median download and upload speeds over mobile at 52.06 Mbps and 13.50 Mbps, respectively, and the operator also delivered the fastest median 5G download speed at 233.82 Mbps. Telcel also had the lowest mobile median latency at 62 ms and highest Consistency at 87.2%. Totalplay was fastest for fixed broadband with a median download speed of 88.87 Mbps and a median upload speed of 30.50 Mbps. Totalplay also had the lowest median fixed broadband latency at 28 ms and the highest Consistency at 84.0%. Among Mexico’s most populous cities, Monterrey recorded the fastest median mobile download speed of 38.36 Mbps, while Guadalajara recorded the fastest median fixed broadband speed of 80.32 Mbps.
  • Panama: MasMovil was the fastest mobile operator with median download and upload speeds of 27.24 Mbps and 15.18 Mbps, respectively, as well as the highest Consistency of 79.3%. Digicel recorded the lowest median mobile latency, at 34 ms. There was no winner of the fastest median fixed download performance, with both Tigo and MasMovil tied. MasMovil recorded the fastest median upload speed of 33.38 Mbps and the lowest median latency at 16ms. Among Panama’s most populous cities, David recorded the fastest median mobile download speed of 21.57 Mbps, while La Chorrera recorded the fastest median fixed broadband speed of 156.71 Mbps.
  • Peru: Claro was the fastest mobile operator in Peru with a median download speed of 23.30 Mbps during Q4 2023, and also had the highest mobile Consistency in the market with 80.6%.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 33.29 Mbps and the highest Video Score in the market at 74.86. bmobile recorded the fastest median mobile upload speed of 12.17 Mbps, and the lowest median latency at 32 ms. Digicel+ had the fastest median fixed broadband download and upload speeds at 118.53 Mbps and 107.24 Mbps, respectively. Digicel+ also had the lowest median latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with median download and upload speeds of 188.96 Mbps and 12.19 Mbps, respectively. T-Mobile also recorded the highest mobile Consistency at 87.3%, and the lowest median mobile latency of 50 ms. T-Mobile also led the market with the fastest median 5G download speed at 238.87 Mbps, as well as the lowest 5G latency of 48 ms. T-Mobile secured the highest Video Score across all technologies with 78.21, and for 5G, with a Video Score of 81.54. Cox led the market as the fastest fixed broadband provider with a median download speed of 261.27 Mbps, while AT&T Internet recorded the fastest median fixed upload speed of 195.64 Mbps, and Verizon had the lowest median latency over fixed broadband at 15 ms.
  • Uruguay: Antel was the fastest mobile operator in Uruguay during Q4 2023 with a median download speed of 117.79 Mbps, and recorded the lowest median latency of 44 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 14.37 Mbps and a median upload speed of 6.97 Mbps during Q4 2023. Digitel also recorded the highest Consistency in the market, with 68.0%, and the lowest median latency of 97 ms. Airtek Solutions had the fastest median fixed download and upload speeds of 94.76 Mbps and 94.89 Mbps, respectively. Airtek Solutions also recorded the highest fixed broadband Consistency of 86.0%, and the lowest median latency at 7 ms. Among Venezuela’s most populous cities, Maracaibo recorded the fastest median mobile and fixed download speeds of 17.17 Mbps and 82.35 Mbps, respectively.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 6.68 Mbps in Q4 2023. The operator also had the lowest median latency at 77 ms and the highest Consistency of 51.0%.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 26.74 Mbps in Q4 2023. Banglalink also recorded the highest Consistency of 89.0% and the lowest median latency of 33 ms. DOT Internet was the fastest fixed broadband provider with a median download speed of 91.35 Mbps, while also recording the highest Consistency at 87.5% and the lowest median latency at 5 ms.
  • Bhutan: There was no statistical winner for fastest mobile download performance during Q4 2023 in Bhutan, with TashiCell and BT both tied with speeds of 31.52 Mbps and 28.15 Mbps, respectively. TashiCell recorded the lowest median mobile latency of 52 ms.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q4 2023 in Brunei, with DST and Imagine both tied with speeds of 97.34 Mbps and 91.53 Mbps, respectively.
  • Cambodia: Cellcard recorded the fastest median mobile download speed at 33.74 Mbps during Q4 2023, while Metfone recorded the highest Consistency at 80.8% and the lowest median latency at 38 ms. MekongNet was the fastest fixed broadband provider, with a median fixed download speed of 48.29 Mbps. MekongNet also recorded the highest Consistency at 71.1%. OpenNet recorded the lowest median latency over fixed broadband, at 7ms.
  • China: China Broadnet was the fastest mobile operator in China during Q4 2023, with a median download speed of 248.77 Mbps, and median 5G download speed of 305.61 Mbps. China Mobile recorded the lowest median mobile latency, at 42 ms. There was no statistical winner for fastest fixed download performance, with China Unicom and China Mobile both tied with speeds of 246.93 Mbps and 245.59 Mbps, respectively. China Mobile recorded the highest fixed broadband Consistency, of 93.4%, while China Telecom recorded the lowest median fixed broadband latency at 22 ms. Among China’s most populous cities, Beijing recorded the fastest median mobile download speed of 232.41 Mbps, while Tianjin recorded the fastest median fixed download speed of 326.07 Mbps.
  • Georgia: Geocell recorded the fastest mobile download performance during Q4 2023 in Georgia, at 50.52 Mbps, and the lowest mobile latency at 37 ms. MagtiCom had the fastest median fixed download speed at 27.81 Mbps and the highest Consistency of 66.5%. Among Georgia’s most populous cities, Tbilisi recorded the fastest median mobile download speed of 36.17 Mbps, while Rustavi recorded the fastest median fixed download speed of 27.38 Mbps.
  • Hong Kong (SAR): China Mobile Hong Kong was the fastest mobile operator in Hong Kong (SAR) during Q4 2023, with a median download speed across all technologies of 98.94 Mbps, and a median download speed over 5G of 177.96 Mbps. csl recorded the fastest median mobile upload speed, at 16.89 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 31.14 Mbps. Telkomsel also had the lowest median mobile latency at 45 ms.
  • Japan: Rakuten Mobile recorded the fastest mobile download and upload speeds during Q4 2023 in Japan, at 51.16 Mbps and 20.21 Mbps, respectively. Rakuten Mobile also recorded the highest Consistency in the market at 90.6%, while SoftBank recorded the lowest median latency at 43 ms. So-net had the fastest fixed download and upload speeds, at 296.29 Mbps and 219.53 Mbps, respectively, as well as the lowest median latency over fixed broadband at 9 ms. SpaceX Starlink recorded the highest fixed broadband Consistency in the market at 96.4%.
  • Kazakhstan: Tele2 recorded the highest mobile Consistency in Kazakhstan during Q4 2023 with 85.3% and the lowest median mobile latency at 39 ms.
  • Malaysia: TM was the fastest fixed broadband provider in Malaysia with a median download speed of 112.00 Mbps in Q4 2023. TIME recorded the lowest fixed broadband latency at 9 ms.
  • Pakistan: Jazz delivered the fastest median mobile download speed in Pakistan at 21.38 Mbps in Q4 2023. Zong recorded the highest mobile Consistency, at 83.2%, and the lowest median mobile latency of 45 ms. Transworld recorded the fastest median fixed broadband download speed at 22.08 Mbps and the highest Consistency at 46.1%, while Connect Communications recorded the lowest median fixed broadband latency at 12 ms.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 37.64 Mbps in Q4 2023.
  • South Korea: SK Telecom recorded the fastest median mobile download speed at 192.67 Mbps, while also recording the highest Consistency in the market at 89.1%. LG U+ had the lowest median mobile latency in the market at 76 ms. In South Korea’s fixed broadband market, LG U+ delivered the fastest median download speed at 146.20 Mbps, and the lowest median latency of 57 ms.
  • Sri Lanka: There was no statistical winner for fastest mobile download performance during Q4 2023 in Sri Lanka, with Dialog and SLT-Mobitel both tied with speeds of 23.98 Mbps and 23.89 Mbps, respectively. Dialog delivered the lowest median mobile latency of 36 ms. SLT-Mobitel recorded the fastest fixed download speed of 37.46 Mbps, as well as the highest fixed broadband Consistency of 57.9% and the lowest fixed broadband latency at 13 ms.
  • Vietnam: Viettel was the fastest fixed provider in Vietnam during Q4 2023, with a median download speed of 107.40 Mbps. Viettel also recorded the highest fixed broadband Consistency at 94.8% and the lowest median fixed broadband latency of 4 ms.

Europe

  • Albania: Vodafone recorded the fastest median mobile download speed in Albania during Q4 2023, of 53.36 Mbps. One Albania recorded the highest mobile Consistency of 86.1%. Digicom was the fastest fixed broadband provider with a median download speed of 94.74 Mbps. Abissnet recorded the lowest fixed broadband latency, at 7 ms. Among Albania’s most populous cities, Vlorë recorded the fastest median mobile download speed of 75.34 Mbps, while Shkodër recorded the fastest median fixed download speed of 69.91 Mbps.
  • Belgium: Proximus recorded the fastest median mobile download speed in Belgium during Q4 2023, at 89.67 Mbps. Proximus also recorded the highest mobile Consistency in the market at 89.8%. There was no statistical winner for fastest fixed download performance, with Telenet and VOO both tied with speeds of 158.08 Mbps and 156.00 Mbps, respectively. VOO recorded the highest Consistency at 89.8%. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile and fixed download speeds, of 168.89 Mbps and 90.14 Mbps, respectively.
  • Denmark: Telia was the fastest mobile operator in Denmark during Q4 2023, with a median download speed of 163.41 Mbps. Hiper was fastest for fixed broadband, with a median download speed of 277.56 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 92.39 Mbps in Q4 2023. Elisa recorded the highest mobile Consistency of 91.9%. Elisa was the fastest fixed broadband provider, with a median download speed of 100.13 Mbps. Elisa also recorded the highest fixed broadband Consistency, of 86.3%. Infonet recorded the lowest median fixed broadband latency of 5 ms.
  • Finland: DNA had the fastest median mobile download speed at 113.57 Mbps in Q4 2023, and the highest Consistency of 95.4%. DNA also recorded the fastest median 5G download performance, at 247.54 Mbps. Telia recorded the lowest median mobile latency of 31 ms. Lounea was fastest for fixed broadband with a median download speed of 171.31 Mbps. Lounea also recorded the highest fixed broadband Consistency in the market at 91.5%, as well as the lowest median fixed broadband latency at 13 ms.
  • Germany: Telekom was the fastest mobile operator in Germany during Q4 2023, with a median download speed of 90.26 Mbps, as well as the top median download speed over 5G at 179.25 Mbps. Telekom also recorded the highest mobile Consistency in the market at 92.1% and the lowest median mobile latency of 38 ms. Deutsche Glasfaser recorded the fastest fixed broadband performance, with a median download speed at 201.43 Mbps. Deutsche Glasfaser also recorded the highest fixed broadband Consistency in the market at 90.5% and the lowest latency of 14 ms.
  • Latvia: There was no statistical winner for fastest mobile download performance in Latvia during Q4 2023, with BITĖ and LMT both tied with speeds of 81.56 Mbps and 81.11 Mbps, respectively. BITĖ recorded the highest mobile Consistency in the market of 91.3%, while LMT recorded the lowest mobile latency at 27 ms. Balticom was fastest for fixed broadband with a median download speed of 275.19 Mbps, while also leading with the highest fixed broadband Consistency of 93.7%, and the lowest median latency at 4 ms. Among Latvia’s most populous cities, Olaine recorded the fastest median mobile download speed, of 170.18 Mbps, while Salaspils recorded the fastest median fixed broadband download speed of 94.64 Mbps.
  • Lithuania: Telia was the fastest mobile operator in Lithuania during Q4 2023, with a median download speed of 116.58 Mbps in Q4 2023. Telia also recorded the highest Consistency in the market at 94.7%, and the lowest median mobile latency at 32 ms. Cgates was fastest for fixed broadband with a median download speed of 177.14 Mbps. Cgates also recorded the highest Consistency over fixed broadband in the market at 90.9%, while Penki recorded the lowest fixed broadband latency, at 4ms. Among Lithuania’s most populous cities, Panevėžys recorded the fastest median mobile download speed, of 106.34 Mbps, while Klaipėda recorded the fastest median fixed broadband download speed of 138.34 Mbps.
  • Poland: T-Mobile was the fastest mobile operator in Poland during Q4 2023, with a median download speed of 49.10 Mbps. T-Mobile also recorded the highest Consistency in the market at 88.4%. Plus recorded the fastest 5G performance in the market, with a median 5G download speed of 133.34 Mbps. Plus also recorded the lowest median mobile latency, at 43 ms. UPC was the fastest provider for fixed broadband with a median download speed of 232.36 Mbps, while Netia recorded the lowest fixed broadband latency, at 16 ms. Among Poland’s most populous cities, Łódź recorded the fastest median mobile download speed of  46.53 Mbps, while Wrocław recorded the fastest median fixed download speed of 172.86 Mbps.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 56.73 Mbps in Q4 2023, and Turkcell also recorded the highest Consistency of 91.3%. Türk Telekom had the lowest median mobile latency at 39 ms. TurkNet was fastest for fixed broadband, with a median download speed of 66.57 Mbps. TurkNet also recorded the lowest median fixed latency at 13 ms, and the highest Consistency at 81.5%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, at 38.50 Mbps and 47.81 Mbps, respectively.

Oceania

  • New Zealand: There was no statistical winner for fastest mobile download performance during Q4 2023 in New Zealand, with One NZ and Spark both tied with speeds of 73.52 Mbps and 70.23 Mbps, respectively. 2degrees led the market with the highest Consistency of 91.0% and the lowest median mobile multi-server latency at 40 ms.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with 1H 2024 data in July.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds
Bhutan

About the Author

Mark Giles

Ookla Research™ Articles
| December 7, 2020

The Relationship Between Network Performance and Customer Satisfaction in the Philippines

Global Speeds


Tagalog

An increased reliance on internet services and demand for better connectivity has prompted the Philippine government to further improve the country’s internet quality and affordability by facilitating providers to expand infrastructure throughout the country. This has caused internet speeds in the Philippines to rise in the last few years. Using data from Speedtest Intelligence®, we analyzed fixed broadband and mobile network performance in the Philippines and compared the top mobile network operators (MNOs) and fixed broadband providers (ISPs) during Q2-Q3 2020. We also compared provider performance to Speedtest Consumer Sentiment™ data on five-star ratings and Net Promoter Score (NPS) to understand how network performance impacts customer satisfaction.

Internet speeds have increased, but the Philippines still falls behind much of the world

Internet speeds in the Philippines have increased dramatically since Q3 2016, showing a 477.0% improvement in median download speed over fixed broadband during the last four years — from 3.18 Mbps in Q3 2016 to 18.35 Mbps in Q3 2020. Upload speeds over fixed broadband also increased.

Philippines_Fixed-Broadband_graph_1220-2

Median speeds on all technologies over mobile have also improved, but at a much slower pace, showing a 99.1% increase in download speed over the last four years. In fact, median performance decreased between Q3 2019 and Q3 2020 for both download and upload speed when compared to the previous year.

Philippines_Mobile-Internet_graph_1220-2

Despite these overall improvements in network performance, the Philippines still lags behind most countries on the Speedtest Global Index™. The Philippines ranked 111th on mobile and 107th on fixed broadband as of October 2020. In an effort to improve mobile network performance and availability in the country, the current administration has helped in reducing red tape to allow new towers to be built. The Philippines will need to continue removing barriers to infrastructure enhancements and increasing connectivity across the country in order to improve these rankings.

Smart and PLDT were the fastest providers during Q2-Q3 2020

We compared Q2-Q3 2020 internet performance for top providers in the Philippines using Speed Score™. On mobile, results only consider devices that use modern chipsets.

Internet Performance of Top Mobile Operators in the Philippines
Speedtest Intelligence® | Modern Chipsets in Q2-Q3 2020
Provider Speed ScoreTM
Smart 19.97
Globe 13.47

Smart had the fastest Speed Score among top mobile operators in the Philippines at 19.97 during Q2-Q3 2020. Globe showed the second fastest Speed Score at 13.47.

Internet Performance of Top ISPs in the Philippines
Speedtest Intelligence® | Q2-Q3 2020
Provider Speed ScoreTM
PLDT 24.67
Converge ICT 22.44
SKY 18.25
Globe 9.74
Smart 7.60

PLDT was the fastest fixed broadband provider during Q2-Q3 2020 with a Speed Score of 24.76. Converge ICT was second, while SKY was third.

Smart was highest rated mobile network operator, PLDT highest rated fixed broadband provider

We compared five-star ratings and NPS data to providers’ performance to understand how speeds impacted customer perceptions of Philippine providers. Speedtest Consumer Sentiment data is gathered from single-question surveys presented to users at the end of a Speedtest®. This data set provides rich insights into customer satisfaction over time, as well as competitive benchmarking, by providing data on both Net Promoter Score (NPS) and customers’ overall satisfaction with their network providers.

Internet Performance and Five-Star Ratings of Top Mobile Operators in the Philippines
Speedtest Intelligence® | Modern Chipsets in Q2-Q3 2020
Provider Speed ScoreTM Rating
Smart 19.97 3.3
Globe 13.47 2.5

Ratings aligned with performance among top mobile operators in the country during Q2-Q3 2020. Smart was the fastest mobile operator and had the highest rating during this period at 3.3 stars. Globe was second with a rating of 2.5 stars.

Internet Performance and Five-Star Ratings of Top ISPs in the Philippines
Speedtest Intelligence® | Q2-Q3 2020
Provider Speed ScoreTM Rating
PLDT 24.67 2.7
Converge ICT 22.44 3.1
SKY 18.25 2.4
Globe 9.74 2.3
Smart 7.60 2.7

Converge ICT showed the highest rating among users in the Philippines during Q2-Q3 2020. PLDT and Smart tied for second, followed by SKY and Globe.

Smart had highest NPS on mobile, Converge ICT on fixed broadband

Speedtest users are also asked how likely they are to recommend their provider to friends or family on a 0 to 10 scale. NPS ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10). NPS is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not. We compared the resulting Net Promoter Score (NPS) with Speed Score to see how performance relates to a user’s likelihood of recommending a provider.

Internet Performance and NPS of Top Mobile Operators in the Philippines
Speedtest Intelligence® | Modern Chipsets in Q2-Q3 2020
Provider Speed ScoreTM NPS
Smart 19.97 -20.79
Globe 13.47 -61.63

Smart had the highest NPS during Q2-Q3 2020 in addition to being the fastest provider. Both Smart and Globe showed negative NPS during this period. This suggests that users are less likely to recommend these mobile operators to their friends and family.

Internet Performance and NPS of Top ISPs in the Philippines
Speedtest Intelligence® | Q2-Q3 2020
Provider Speed ScoreTM Rating
PLDT 24.67 -46.39
Converge ICT 22.44 -16.51
SKY 18.25 -60.87
Globe 9.74 -65.52
Smart 7.60 -49.18

Fixed broadband performance did not align with NPS during Q2-Q3 2020 in the Philippines. Converge ICT had the highest NPS at -16.51, followed by PLDT and Smart. PLDT was the fastest provider during this period, but showed a NPS that was much lower than that of Converge ICT. All providers had negative NPS during this period, which indicates that across networks in the Philippines, users are not likely to recommend their provider — and that performance and customer satisfaction do not always align.

We’re optimistic that continued infrastructure improvements will lead to better performance, and we’ll continue to evaluate whether those outcomes will lead to increased customer satisfaction. To measure your internet speeds and provide feedback on the performance of your provider, take a Speedtest.

Ang Ugnayan sa Pagitan ng Performance ng Network at Kasiyahan ng Customer sa Pilipinas

Ang pagdami ng umaasa sa mga serbisyo ng internet at ang pangangailangan para sa mas mahusay na connectivity ay nag-udyok sa gobyerno ng Pilipinas na pahusayin pa ang kalidad at pagiging abot-kaya ng internet sa bansa sa pamamagitan ng pagtulong sa mga provider na paramihin ang imprastraktura sa buong bansa. Dahil dito, bumilis ang internet sa Pilipinas sa loob ng nakalipas na ilang taon. Gamit ang data mula sa Speedtest Intelligence®, sinuri namin ang performance ng fixed broadband at mobile network sa Pilipinas at ipinaghambing namin ang mga nangungunang mobile network operator (mga MNO) at fixed broadband provider (mga ISP) noong Q2-Q3 2020. Inihambing din namin ang performance ng provider sa data ng Speedtest Consumer Sentiment™ tungkol sa mga five-star na rating at sa Net Promoter Score (NPS) para maunawaan kung paano nakakaapekto ang performance ng network sa kasiyahan ng customer.

Bumilis ang internet, ngunit ang Pilipinas ay napag-iiwanan pa rin ng karamihan ng mga bansa sa buong mundo

Lubos na bumilis ang internet sa Pilipinas mula noong Q3 2016, na nagpapakita ng 477.0% na paghusay sa median na bilis ng pag-download gamit ang fixed broadband sa nakalipas na apat na taon — mula sa 3.18 Mbps noong Q3 2016, naging 18.35 Mbps ito noong Q3 2020. Bumilis din ang pag-upload gamit ang fixed broadband.

Philippines_Fixed-Broadband_graph_1220-2_ph

Nagkaroon din ng paghusay sa mga median na bilis sa lahat ng teknolohiya gamit ang mobile, ngunit mas mabagal ang naging paghusay nito, na nagpapakita ng 99.1% pagbilis sa pag-download sa nakalipas na apat na taon. Sa katunayan, bumaba ang median na performance sa pagitan ng Q3 2019 at Q3 2020 para sa bilis ng pag-download at bilis ng pag-upload kung ihahambing sa nakaraang taon.

Philippines_Mobile-Internet_graph_1220-2_ph

Sa kabila ng mga kabuuang paghusay na ito sa performance ng network, ang Pilipinas ay napag-iiwanan pa rin ng karamihan ng mga bansa sa Speedtest Global IndexTM. Ika-111 ang rank ng Pilipinas sa mobile at ika-107 naman ang rank nito sa fixed broadband mula noong Oktubre 2020. Para mapahusay ang performance at availability ng mobile network sa bansa, tumulong ang kasalukuyang administrasyon na bawasan ang red tape para makapagtayo ng mga bagong tower. Kakailanganin ng Pilipinas na patuloy na mag-alis ng mga balakid sa mga pagpapahusay sa imprastraktura at pagpaparami ng connectivity sa buong bansa para mapataas ang mga ranking na ito.

Ang Smart at PLDT ang pinakamabibilis na provider noong Q2-Q3 2020

Ipinaghambing namin ang performance ng internet para sa mga nangungunang provider noong Q2-Q3 2020 sa Pilipinas gamit ang Speed ScoreTM. Sa mobile, isinasaalang-alang lang ng mga resulta ang mga device na gumagamit ng mga bagong chipset.

Performance ng Internet ng Mga Nangungunang Mobile Operator sa Pilipinas
Speedtest Intelligence® | Mga Bagong Chipset noong Q2-Q3 2020
Provider Speed ScoreTM
Smart 19.97
Globe 13.47

Ang Smart ang may pinakamabilis na Speed Score kumpara sa mga nangungunang mobile operator sa Pilipinas sa Speed Score na 19.97 noong Q2-Q3 2020. Ang Globe ang nagpakita ng pangalawang pinakamabilis na Speed Score sa Speed Score na 13.47.

Performance ng Internet ng Mga Nangungunang ISP sa Pilipinas
Speedtest Intelligence® | Q2-Q3 2020
Provider Speed ScoreTM
PLDT 24.67
Converge ICT 22.44
SKY 18.25
Globe 9.74
Smart 7.60

Ang PLDT ang pinakamabilis na fixed broadband provider noong Q2-Q3 2020 na may Speed Score na 24.76. Pumangalawa ang Converge ICT, habang pumangatlo naman ang SKY.

Ang Smart ang mobile network operator na may pinakamataas na rating, at ang PLDT ang fixed broadband provider na may pinakamataas na rating

Inihambing namin ang mga five-star na rating at data ng NPS sa performance ng mga provider para maunawaan kung paano nakakaapekto ang mga bilis sa mga opinyon ng customer tungkol sa mga provider sa Pilipinas. Nakakalap ang data ng Speedtest Consumer Sentiment mula sa mga isang tanong na survey na ipinapakita sa mga user pagkatapos magsagawa ng Speedtest®. Ang set ng data na ito ay nagbibigay ng mga makabuluhang insight sa kasiyahan ng customer sa paglipas ng panahon, pati na rin ng competitive benchmarking, sa pamamagitan ng pagbibigay ng data tungkol sa Net Promoter Score (NPS) at kabuuang kasiyahan ng mga customer sa kanilang mga network provider.

Performance ng Internet at Mga Five-Star na Rating ng Mga Nangungunang Mobile Operator sa Pilipinas
Speedtest Intelligence® | Mga Bagong Chipset noong Q2-Q3 2020
Provider Speed ScoreTM Rating
Smart 19.97 3.3
Globe 13.47 2.5

Tumugma ang mga rating sa performance ng lahat ng nangungunang mobile operator sa bansa noong Q2-Q3 2020. Ang Smart ang pinakamabilis na mobile operator at ito ang may pinakamataas na rating noong panahong ito sa rating na 3.3 stars. Ang Globe ang pumangalawa na may rating na 2.5 stars.

Performance ng Internet at Mga Five-Star na Rating ng Mga Nangungunang ISP sa Pilipinas
Speedtest Intelligence® | Q2-Q3 2020
Provider Speed ScoreTM Rating
PLDT 24.67 2.7
Converge ICT 22.44 3.1
SKY 18.25 2.4
Globe 9.74 2.3
Smart 7.60 2.7

Ang Converge ICT ang nagpakita ng pinakamataas na rating mula sa lahat ng user sa Pilipinas noong Q2-Q3 2020. Pumangalawa ang PLDT at Smart na may parehong rating, na sinundan ng SKY at Globe.

Ang Smart ang nagkaroon ng pinakamataas na NPS sa mobile, at ang Converge ICT naman ang nagkaroon ng pinakamataas na NPS sa fixed broadband

Tinanong din ang mga user ng Speedtest kung ano ang posibilidad na irerekomenda nila sa mga kaibigan o pamilya ang kanilang provider sa scale na 0 hanggang 10. Nakakategorya ang mga rating ng NPS sa Detractors (score na 0-6), Passives (score na 7-8), at Promoters (score na 9-10). Kinakalkula ang NPS bilang (% Promoters – % Detractors) x 100. Ipinahihiwatig ng anumang NPS score na mas mataas sa 0 na ang audience ng provider ay mas loyal. Inihambing namin ang nagreresultang Net Promoter Score (NPS) sa Speed Score para makita kung paano nauugnay ang performance sa posibilidad na irekomenda ng user ang isang provider.

Performance ng Internet at NPS ng Mga Nangungunang Mobile Operator sa Pilipinas
Speedtest Intelligence® | Mga Bagong Chipset noong Q2-Q3 2020
Provider Speed ScoreTM NPS
Smart 19.97 -20.79
Globe 13.47 -61.63

Ang Smart ang nagkaroon ng pinakamataas na NPS noong Q2-Q3 2020 bukod pa sa pagiging pinakamabilis na provider. Nagpakita ng negatibong NPS ang Smart at Globe noong panahong ito. Ipinapahiwatig nito na maliit ang posibilidad na irerekomenda ng mga user sa kanilang mga kaibigan at pamilya ang mga mobile operator na ito.

Performance ng Internet at NPS ng Mga Nangungunang ISP sa Pilipinas
Speedtest Intelligence® | Q2-Q3 2020
Provider Speed ScoreTM Rating
PLDT 24.67 -46.39
Converge ICT 22.44 -16.51
SKY 18.25 -60.87
Globe 9.74 -65.52
Smart 7.60 -49.18

Hindi tumugma ang performance ng fixed broadband sa NPS noong Q2-Q3 2020 sa Pilipinas. Ang Converge ICT ang nagkaroon ng pinakamataas na NPS sa NPS na -16.51, na sinundan ng PLDT at Smart. Ang PLDT ang pinakamabilis na provider noong panahong ito, ngunit nagpakita ito ng NPS na lubos na mas mababa kaysa sa NPS ng Converge ICT. Negatibo ang NPS ng lahat ng provider noong panahong ito, na nagpapahiwatig na sa lahat ng network sa Pilipinas, malamang na hindi irekomenda ng mga user ang kanilang provider — at hindi palaging tugma ang performance at kasiyahan ng customer.

Umaasa kami na ang mga patuloy na pagpapahusay sa imprastraktura ay magreresulta sa mas maayos na performance, at patuloy naming susuriin kung ang mga resultang iyon ay hahantong sa higit pang kasiyahan ng customer. Para sukatin ang bilis ng iyong internet at makapagbigay ng feedback tungkol sa performance ng provider mo, magsagawa ng Speedtest.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Maria Gómez

Ookla Research™ Articles
| July 27, 2021

Oslo Tops the List of World Capitals with the Fastest 5G in Q1-Q2 2021

Global Speeds

Mobile operators are rapidly expanding 5G deployments across the globe, with 16,410 new 5G deployments across 109 countries added to the Ookla 5G Map™ in June 2021 alone. Huge investments in 5G are being made to increase performance, especially in major cities. We used Speedtest Intelligence® to see which world capitals have the best 5G speeds and availability, based on locations with commercially available 5G during Q1-Q2 2021.

Oslo, Norway was the fastest world capital for 5G during Q1-Q2 2021

ookla_fastest_5g_download_speed_world_capitals_0721

The race for fastest 5G performance among world capitals was extremely competitive during Q1-Q2 2021. Oslo, Norway had the fastest 5G of any world capital, clocking in with a median download speed of 526.74 Mbps. Seoul, South Korea had the second fastest median download speed over 5G at 467.84 Mbps; Abu Dhabi, United Arab Emirates was third (421.26 Mbps); Doha, Qatar fourth (413.40 Mbps) and Stockholm, Sweden fifth (401.30 Mbps). Riyadh, Saudi Arabia (384.66 Mbps); Kuwait City, Kuwait (338.97 Mbps), Muscat, Oman (318.95 Mbps); Beijing, China (291.19 Mbps); and Taipei, Taiwan (287.86 Mbps); rounded out the top 10. Helsinki, Finland showed a median 5G download speed of 279.59 Mbps; Sofia, Bulgaria 260.55 Mbps; Canberra, Australia 258.39 Mbps; Bangkok, Thailand 253.73 Mbps; Manama, Bahrain 249.71; Dublin, Ireland 223.01; Luxembourg City, Luxembourg 209.98 Mbps; Paris, France 208.48 Mbps and Bucharest, Romania 203.44 Mbps.

We saw median 5G download speeds between 150 Mbps and 200 Mbps in the following world capitals during Q1-Q2 2021: Ottawa, Canada (196.11 Mbps); Hanoi, Vietnam (195.99 Mbps); Bratislava, Slovakia (188.23 Mbps); Madrid, Spain (183.37 Mbps); Bern, Switzerland (175.69 Mbps); Rome, Italy (171.79 Mbps); London, United Kingdom (167.50 Mbps); Tokyo, Japan (167.02 Mbps); Athens, Greece (164.95 Mbps); Copenhagen, Denmark (162.75 Mbps); Ljubljana, Slovenia (158.50 Mbps); Hong Kong (153.78) and Washington, D.C., United States (151.80 Mbps).

Cape Town, South Africa was the slowest world capital for 5G in Q1-Q2 2021

ookla_slowest_5g_download_speed_world_capitals_0721

Speedtest Intelligence shows Capetown, South Africa had the slowest median download speed over 5G during Q1-Q2 2021 at 53.33 Mbps. Other world capitals with slower median 5G download speeds included: Brasilia, Brazil (62.18 Mbps); San Juan, Puerto Rico (72.59 Mbps); Warsaw, Poland (80.18 Mbps); Singapore (111.20 Mbps); Manila, Philippines (112.23 Mbps); Prague, Czechia (116.30 Mbps); Budapest, Hungary (137.54 Mbps); Amsterdam, Netherlands (139.75 Mbps); Zagreb, Croatia (140.92 Mbps); Vienna, Austria (144.93 Mbps); Jerusalem, Israel (145.17 Mbps); and Berlin, Germany (148.16 Mbps).

Capitals not mentioned on either of these lists did not have sufficient 5G samples during Q1-Q2 2021 to be included in this report.

The fastest 5G speeds are yet to come

5G is rapidly improving across the world and we’re eager to see how countries, cities and operators continue to perform during Q3 2021 and beyond. If you want to see how your 5G network performs against these benchmarks, please download the Android or iOS app, and take a Speedtest®. Learn more about 5G provider performance in select cities here, and visit the Ookla 5G MapTM to see which providers are offering 5G in your area.

Editor’s note: This article was updated on July 28 to reorganize the content for clarity.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Josh Fomon

Ookla Research™ Articles
| December 6, 2021

Ookla Video Analytics Reveals the State of Global Video Experience

Services


Video is essential to today’s internet across the world. We use it to watch shows and movies, stream live events and even keep up to date on our favorite cats on social media. Ookla® launched video testing in the Speedtest® app for iOS and Android earlier this year so consumers can measure the quality of their video experience. Already, millions of video tests have been initiated by consumers. Today we’re sharing some of that data to provide insight into video experience around the world, specifically, we’ve analyzed adaptive start time and highest overall video resolution over all mobile technologies, 5G and fixed broadband in select countries during Q3 2021.

Switzerland had the fastest adaptive start time for all mobile technologies, South Africa fastest for 5G

Video streaming services use adaptive bitrate technology

All modern video streaming platforms use adaptive bitrate technology to automatically adjust video quality based on network conditions and device capabilities in order to display the highest quality video that a device can support, while minimizing buffering and slow video start time. Speedtest Video Analytics provides deep insights and competitive benchmarking for device and network video streaming capabilities.

Adaptive start time — the time it takes for adaptive bitrate playback to initiate — allows us to see how quickly videos are loading. A 2012 study found that users will leave a video if it doesn’t begin playing within two seconds. We have to imagine in 2021, that timeframe is being squeezed even further. Our analysis shows how countries are performing against this important benchmark.

ookla_adaptive-start-time_all-mobile-tech_1121-01-3

Speedtest Intelligence® reveals that Switzerland had the fastest median adaptive start time for all mobile technologies combined among the countries we analyzed at 1.02 seconds during Q3 2021. South Korea and Norway were close behind at 1.07 seconds and 1.10 seconds, respectively. Five more countries achieved a median adaptive start time at or under 1.25 seconds during Q3 2021, including Hong Kong (SAR) and Croatia (1.17 seconds), Portugal (1.24 seconds), and Kuwait and Mexico (1.25 seconds). All but three of the remaining countries we surveyed achieved a median adaptive start time between 1.25 seconds and 2.00 seconds during Q3 2021 except Colombia (2.11 seconds), Saudi Arabia (2.12 seconds) and India (2.13 seconds).

Most 5G-capable video tests showed blazing fast adaptive start times

ookla_adaptive-start-time_5g_1121-01

We’ve seen median 5G download speeds zoom ahead of traditional mobile technologies, even reaching median download speeds 10 times faster than on 4G LTE. It’s no surprise Video Analytics revealed adaptive start time was often much faster on 5G than on all mobile technologies combined. Five countries achieved median adaptive start times faster than 1.00 second during Q3 2021: South Africa (0.73 seconds), Switzerland (0.79 seconds), Norway (0.82 seconds), Hong Kong (0.86 seconds) and South Korea (0.90 seconds). Video Analytics shows the only countries with a median 5G adaptive start time slower than 1.25 seconds were the United States (1.27 seconds), Brazil (1.42 seconds) and Saudi Arabia (1.94 seconds).

Five countries’ adaptive start time improved more than 0.25 seconds on 5G compared to all technologies combined during Q3 2021: the Philippines (-0.62 seconds), South Africa (-0.53 seconds), Brazil (-0.39 seconds), Hong Kong (-0.31 seconds) and Norway (-0.29 seconds). However, several countries showed a less than 0.20 second improvement when comparing adaptive start rate on 5G to that on all technologies combined during Q3 2021: the U.S. (-0.14 seconds), Bahrain (-0.16 seconds), South Korea and Saudi Arabia (-0.17 seconds), and the United Kingdom (U.K.) and France (-0.18 seconds).

Adaptive start time is not always faster on fixed broadband

ookla_adaptive-start-time_fixed_1121-01-1

Speedtest Intelligence showed a narrower range for adaptive start time on fixed broadband than on 5G with every country on our list achieving between 0.67 and 1.85 seconds during Q3 2021. Ten countries on our list achieved a median adaptive start time faster than 1.00 second during Q3 2021: South Korea (0.67 seconds), Norway (0.74 seconds), Hong Kong (0.75 seconds), Switzerland (0.76 seconds), the U.K. (0.79 seconds), France (0.86 seconds), the U.S. (0.87 seconds), Spain (0.88 seconds), Portugal (0.89 seconds) and Italy (0.98 seconds).

Twenty out of the 24 countries we surveyed had a median fixed broadband adaptive start time faster than 1.50 seconds during Q3 2021. Colombia (1.50 seconds), Egypt (1.59 seconds), Turkey (1.64 seconds) and Saudi Arabia (1.85 seconds) were the only countries with a median adaptive start time slower than 1.50 seconds on fixed broadband during Q3 2021.

South Korea video tests reached 4K resolutions at the highest proportion on mobile and fixed broadband

Video resolution is incredibly important in the experience of streaming video and the higher the resolution, the more definition and clarity we are able to see. These days, the difference between an SD and 4K experience is gigantic. Resolution is measured in the numbers of pixels in a 16:9 ratio, with 2160 pixel height representing a 4K picture. Video Analytics measures the resolution rates, which represent the portion of samples that reach a particular resolution. In this analysis, we evaluated the resolution rates for 4K, typically the highest resolution users will need.

ookla_highest-video-resolution_all-mobile-tech_1121-01

Using Speedtest Intelligence, we found South Korea and Switzerland had the highest overall successful resolution rates for all mobile technologies combined during Q3 2021, reaching 4K resolutions 80.4% and 80.3% of the time, respectively. Croatia (79.7%), Kuwait (77.4%) and Norway (75.4%) were the only other countries on our list that achieved 4K video resolution more than 75.0% of the time. Only seven countries on our list did not reach a 4K resolution at least 50% of the time on all mobile technologies combined: the Philippines (38.4%), India (41.1%), Indonesia (44.8%), Colombia (45.3%), Mexico (46.3%), Russia (49.7%) and Egypt (49.9%).

5G led to higher video resolution, but 4K mobile devices still remain rare

ookla_highest-video-resolution_5g_1121-01

5G provided a higher resolution for mobile devices during Q3 2021 than all technologies combined. Every country we surveyed reached a 4K resolution over 80.0% of the time over 5G. In fact, six out of the 14 countries we surveyed for 5G achieved a 4K resolution more than 90.0% of the time, including South Korea (95.9%), Norway (94.5%), Kuwait (94.0%), South Africa (93.6%), Switzerland (92.6%) and France (91.5%). On the lower end of our list, only Italy (81.9%), Brazil (83.9%) and the U.S. (83.9%) achieved 4K resolutions less than 85.0% of the time.

While this is great news for the future of mobile devices, 4K resolutions in mobile devices still aren’t common: Sony is the only popular device manufacturer producing 4K mobile devices. In the meantime, users who can connect to 5G through either a hot spot or fixed wireless access (FWA) will reap the benefits of being able to stream on 4K devices like computers, televisions or tablets.

South Korean fixed broadband delivers ultra-high definition resolutions

ookla_highest-video-resolution_fixed_1121-01

Speedtest Intelligence reveals South Korea had the highest fixed broadband 4K resolution rate among countries surveyed at 92.2% during Q3 2021. Other countries that achieved 4K resolution rates above 85.0% on fixed broadband during Q3 2021 included: Switzerland (89.4%), Hong Kong (87.6%), Norway (87.1%) and the U.S. (86.7%). Every other country in our analysis achieved 4K resolution rates between 65.0% and 85.0%, except Egypt (49.5%), Indonesia (52.5%), the Philippines (64.2%) and Turkey (64.3%).

Video Analytics gives you the information you need about your video playback

We’re excited to share more about video performance and quality of experience using Video Analytics in the coming months. In the meantime, if you want to learn more about Video Analytics and how it can help you benchmark and improve your network, please join our upcoming webinar, December 9 by clicking here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Services

About the Author

Josh Fomon

Ookla Research™ Articles
| January 18, 2022

Speedtest Global Index Market Analyses Now Available for 41 Countries

Global Speeds

Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 41 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 41 markets:

Africa and the Middle East

Algeria | Jordan | Kenya | Morocco | Nigeria
Qatar | South Africa | Tunisia | Turkey

Asia and Oceania

China | Hong Kong (SAR) | New Zealand | Philippines | Singapore
Taiwan | Thailand | Vietnam

Europe

Austria | Belgium | Czechia | Denmark | Estonia
Finland| France | Germany | Hungary | Luxembourg
Malta | Poland | Slovakia | Spain

North and South America

Argentina | Brazil | Canada | Chile | Colombia
Ecuador | Guatemala | Mexico | Peru | United States

Africa and the Middle East

Algeria

  • Mobile provider Ooredoo had the highest Speed Score™ (25.05) and Consistency Score™ (82.0%) in Algeria during Q4 2021.
  • Apple devices were the fastest devices in Algeria during Q4 2021, achieving a mean download speed of 26.44 Mbps.
  • Xiaomi’s Redmi K40 5G and Apple’s iPhone 12 Pro Max 5G took the top spots among popular devices with mean download speeds at 35.71 Mbps and 35.40 Mbps, respectively, during Q4 2021.

Jordan

  • Speedtest Intelligence found Umniah was once again the fastest mobile operator in Jordan during Q4 2021, earning a Speed Score of 34.82.
  • Umniah also had the highest Consistency Score at 94.2% during Q4 2021.
  • For the third quarter in a row, fixed broadband provider Orange held the fastest Speed Score at 81.62 during Q4 2021.
  • Fixed broadband provider DAMAMAX had the highest Consistency Score at 86.2% during Q4 2021.
  • Among popular mobile devices in Jordan, Apple’s iPhone 12 Pro Max 5G edged out the iPhone 12 5G for fastest median download at 38.91 Mbps to 38.35 Mbps, respectively, during Q4 2021.
  • Amman had the fastest median fixed broadband and mobile download speeds among Jordan’s most populous cities at 57.31 Mbps and 19.99 Mbps, respectively, during Q4 2021.

Kenya

  • Mobile provider Safaricom had the highest mobile Speed Score (29.67) in Kenya during Q4 2021.
  • Airtel edged out Safaricom for highest mobile Consistency Score (83.1%) during Q4 2021.
  • For fixed broadband, Faiba had the highest Speed Score (28.58) and Consistency Score (52.0%) in Kenya for the third quarter in a row during Q4 2021.
  • Apple took four out of the top five spots among popular devices in Kenya during Q4 2021, with the iPhone 12 Pro Max 5G achieving the highest mean download speed at 39.19 Mbps.
  • Mombasa had the fastest mean mobile download and upload speeds among Kenya’s most populous cities at 30.32 Mbps and 17.05 Mbps, respectively.
  • Mombasa also had the fastest mean fixed broadband download speed at 22.91 Mbps during Q4 2021.

Morocco

  • Mobile operator Maroc Telecom achieved the highest Speed Score (67.26) and Consistency Score (93.4%) during Q4 2021, both increases from Q3 2021 results.
  • Salé (44.92 Mbps), Marrakesh (44.32 Mbps) and Fes (43.57 Mbps) took the top spots for fastest mean mobile download speeds among Morocco’s most populous cities during Q4 2021.

Nigeria

  • For the fourth quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 35.35 during Q4 2021 — a slight increase from 33.43 during Q3 2021.
  • Airtel maintained the top spot for highest Consistency Score on mobile during Q4 2021 at 87.5% to MTN’s 85.8%.
  • Fixed broadband provider ipNX once again had the fastest Speed Score (22.05) and highest Consistency Score (42.8%) in Nigeria during Q4 2021.
  • The iPhone 12 Pro 5G was the fastest popular device in Nigeria during Q4 2021, achieving a mean download speed of 47.20 Mbps.
  • Kano retained the top spot among Nigeria’s most populous cities for fastest mean mobile download speed at 29.35 Mbps during Q4 2021.

Qatar

  • Ooredoo had the fastest Speed Score over mobile in Qatar for the third quarter in a row at 156.85 during Q4 2021.
  • 5G performance in Qatar was extremely competitive with Vodafone overtaking Ooredoo for the fastest median 5G download speed during Q4 2021 at 421.42 Mbps to Ooredoo’s 390.59 Mbps.
  • Vodafone had the highest mobile Consistency Score in Qatar at 93.2%, beating out Ooredoo’s 87.7% during Q4 2021.
  • Ooredoo had the fastest fixed broadband Speed Score at 77.45 and highest Consistency Score at 81.1% in Qatar during Q4 2021.
  • Apple’s iPhone 13 Pro Max beat out the iPhone 13 Pro for fastest popular device in Qatar during Q4 2021 with a median download speed of 431.49 Mbps to 399.06 Mbps, respectively. All top five devices during Q4 2021 achieved median download speeds greater than 240 Mbps.
  • Al Khor once again had the fastest median mobile download speed among Qatar’s most populous cities at 137.43 Mbps during Q4 2021 .
  • Umm Salal Muhammed had the fastest fixed broadband download speeds in Qatar at 90.79 Mbps during Q4 2021.

South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (54.46) and highest Consistency Score (73.0%) for the second quarter in a row during Q4 2021.
  • Among mobile operators, MTN had the fastest Speed Score (65.21) and highest Consistency Score (89.1%) during Q4 2021.
  • Apple devices had the fastest combined median download speed in South Africa at 37.98 Mbps and fastest median upload speed at 7.66 Mbps during Q4 2021.
  • The iPhone 13 Pro Max took top honors as the fastest popular device in South Africa during Q4 2021, achieving a median download speed of 97.59 Mbps, much faster than the Q3 2021 winning speed of 79.56 Mbps.

Tunisia

  • During Q4 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 51.46, a slight increase from Q3 2021.
  • Tunisie Telecom had the highest fixed broadband Speed Score in Tunisia at 10.70 Mbps during Q4 2021.
  • Apple’s iPhone 13 Pro Max had the fastest mean download speed in Tunisia among popular devices at 77.55 Mbps during Q4 2021.
  • Among popular chipsets, Qualcomm’s Snapdragon X60 5G had the fastest mean download speed in Tunisia at 77.08 Mbps during Q4 2021.
  • Gabes and Kairouan had the fastest mean mobile download speeds among Tunisia’s most populous cities at 50.78 Mbps and 50.47 Mbps, respectively, during Q4 2021.

Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q4 2021 at 71.49 and 94.6%, respectively. Both scores were slight increases from Q3 2021.
  • For fixed broadband in Turkey, TurkNet had the highest Speed Score (44.60) and Consistency Score (75.0%) during Q4 2021.
  • Istanbul had the fastest mean fixed broadband and mobile download speed among Turkey’s most populous cities at 53.29 Mbps and 54.05 Mbps, respectively, during Q4 2021.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed in Turkey at 59.20 Mbps to 45.02 Mbps, respectively, both slight increases from Q3 2021.

Asia and Oceania

China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q4 2021 with a Speed Score of 152.31, a moderate gain over Q3 2021.
  • On mobile, China Mobile achieved the highest Speed Score (161.10) and Consistency Score (92.9%) among China’s top providers during Q4 2021 — both increases from Q3 2021.
  • During Q4 2021, China Telecom achieved the fastest median 5G download speed at 300.00 Mbps, ahead of China Mobile (295.44 Mbps) and China Unicom (287.73 Mbps).
  • Among top device manufacturers, Huawei had the fastest median download speed at 130.28 Mbps in China during Q4 2021 — a substantial gain over Q3 2021’s top speed of 96.66 Mbps. Oppo followed at 103.57 Mbps, then Apple (101.52 Mbps), Vivo (98.26 Mbps) and OnePlus (94.78 Mbps).
  • Among popular devices in China, Huawei’s Mate 40 Pro 5G edged out Apple’s iPhone 13 Pro Max for the fastest median download speed during Q4 2021 at 284.81 Mbps to 270.06 Mbps. All five top devices achieved download speeds above 250 Mbps.
  • During Q4 2021, MediaTek’s Dimensity 700 5G chipset had the fastest median download speed in China at 291.77 Mbps during Q4 2021.
  • Tianjin once again had the fastest median fixed broadband download speed among China’s most populous cities at 247.84 Mbps, a moderate rise from its Q3 2021 results.
  • Tianjin also had the fastest median mobile download speed among China’s most populous cities at 139.19 Mbps during Q4 2021, edging out Shenzhen’s 130.27 Mbps. Across all major cities, there was a noticeable rise in speeds from Q3 2021 results.

Hong Kong (SAR)

  • China Mobile Hong Kong was the fastest mobile operator in Hong Kong for the fourth quarter in a row, earning a Speed Score of 84.79 in Q4 2021, a moderate increase from Q3 2021.
  • China Mobile Hong Kong once again showed the fastest 5G download speed, achieving a median speed of 179.20 Mbps during Q4 2021, a decline from its Q3 2021 results. Mobile provider 3 followed at 169.40 Mbps, then SmarTone at 148.15 Mbps and csl at 127.24 Mbps.
  • Among top device manufacturers in Hong Kong during Q4 2021, Apple overtook Samsung for fastest median download speed 50.30 Mbps to 45.20 Mbps.
  • During Q4 2021, the iPhone 13 Pro Max retained the top spot among popular devices in Hong Kong with a median download speed of 128.22 Mbps.
  • Qualcomm’s Snapdragon X60 5G was the fastest chipset in Hong Kong for median download speed at 114.13 Mbps during Q4 2021.

New Zealand

  • During Q4 2021, Vodafone was the fastest mobile operator in New Zealand, earning a Speed Score of 83.72, a moderate increase from Q3 2021.
  • Vodafone also achieved the fastest median 5G download speed in New Zealand at 344.06 Mbps during Q4 2021, an increase from Q3 2021. Spark followed at 298.85 Mbps.
  • For fixed broadband, MyRepublic blazed ahead in New Zealand with a Speed Score of 233.83 during Q4 2021.
  • The Apple iPhone 13 had the fastest median download speed among popular devices in New Zealand at 193.18 during Q4 2021, a huge increase over Q3 2021’s top speed of 92.26 Mbps.
  • Among popular device manufacturers, Apple took the top spot for the fastest median download speed in New Zealand at 51.64 Mbps during Q4 2021.
  • Hamilton overtook Christchurch for the fastest median mobile download speed at 80.98 Mbps during Q4 2021.
  • Wellington took the top spot for fastest median fixed broadband download and upload speed at 133.59 Mbps and 84.21 Mbps, respectively, during Q4 2021.

Philippines

  • During Q4 2021, Smart had the highest Speed Score (68.78) among top mobile operators in the Philippines, a moderate increase from Q3 2021.
  • Smart also had the fastest median 5G download speed in the Philippines during Q4 2021 at 220.89 Mbps, much faster than Globe’s 117.93 Mbps.
  • Competition for the fastest popular device wasn’t close during Q4 2021, with the iPhone 13 Pro Max dominating the closest competitor — the Samsung Galaxy S21 Ultra 5G — for fastest median download at 113.82 Mbps to 78.89 Mbps.
  • Caloocan retained top spot for fastest median download speed among the Philippines’ most populous cities at 25.24 Mbps during Q4 2021, a slight increase from its top speed in Q3 2021 of 22.05 Mbps.

Singapore

  • Speedtest Intelligence shows MyRepublic overtook ViewQuest as the fastest fixed broadband provider in Singapore in Q4 2021, achieving a Speed Score of 258.01 to ViewQuest’s 254.53.
  • Singtel was the fastest mobile provider in Singapore during Q4 2021, achieving a Speed Score of 113.80, a moderate increase from its Q3 2021 Speed Score of 99.74.
  • Singtel also blazed ahead of the competition for fastest median 5G download speed in Singapore at 289.01 Mbps during Q4 2021 — a notable rise from its median 5G download speed of 248.45 during Q3 2021.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Singapore during Q4 2021, achieving a median download speed of 138.40 Mbps.
  • Apple beat out Samsung for fastest device manufacturer in Singapore during Q4 2021, with Apple devices achieving a median download speed of 75.81 Mbps to Samsung’s 64.68 Mbps.

Taiwan

  • During Q4 2021, Chunghwa Telecom had the fastest median 5G download speed in Taiwan at 429.63 Mbps. FarEasTone followed at 309.35 Mbps, then Taiwan Mobile (285.05 Mbps), GT (242.23 Mbps) and TSTAR (147.95 Mbps).
  • FarEasTone had the highest Consistency Score in Taiwan during Q4 2021 at 93.9%, followed closely by Chunghwa Telecom (92.1%) and Taiwan Mobile (91.9%).
  • Among top device manufacturers during Q4 2021, Apple devices achieved the fastest median download speed in Taiwan at 63.02 Mbps, a moderate increase over Q3 2021.
  • The Apple iPhone 13 Pro Max had the fastest median download speed among popular devices in Taiwan at 168.43 Mbps during Q4 2021.
  • The Qualcomm Snapdragon X60 5G had the fastest median download speed among popular chipsets in Taiwan at 139.56 Mbps during Q4 2021.
  • Taipei had the fastest median mobile download speed among Taiwan’s most populous cities at 56.60 Mbps in Q4 2021, followed by New Taipei (52.54 Mbps), Taichung (51.69 Mbps) and Taoyuan (51.47 Mbps).

Thailand

  • Speedtest Intelligence revealed that AIS had the fastest Speed Score on mobile in Thailand at 74.02 during Q4 2021, beating out TrueMove H (68.12) and dtac (26.05).
  • AIS also had the fastest median 5G download speed in Thailand during Q4 2021 at 289.12 Mbps, followed by TrueMove H (217.84 Mbps) and dtac (35.73 Mbps).
  • Apple was the fastest major device manufacturer in Thailand with Apple devices achieving a median download speed of 43.82 Mbps during Q4 2021.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Thailand, edging out the iPhone 13 Pro for fastest median download at 158.97 Mbps to 152.09 Mbps during Q4 2021.

Vietnam

  • Viettel once again claimed the top spot as Vietnam’s fastest mobile provider during Q4 2021, earning a mobile Speed Score of 48.23, just faster than Vinaphone (45.51).
  • Viettel overtook Vinaphone for the highest mobile Consistency Score in Vietnam during Q4 2021 at 91.2%.
  • For fixed broadband, Vinaphone overtook Viettel as Vietnam’s fastest fixed broadband provider during Q4 2021, earning a Speed Score of 75.49 to Viettel’s 73.38. FPT Telecom followed at 71.10.
  • Apple’s iPhone 13 Pro Max had the fastest median download speed among popular devices in Vietnam at 72.39 Mbps during Q4 2021.
  • Ho Chi Minh City retained the top spot for the fastest median fixed broadband download and upload speeds among Vietnam’s most populous cities at 75.10 Mbps and 72.48 Mbps, respectively, during Q4 2021.
  • Da Nang retained the top spot for fastest median mobile download speed among Vietnam’s most populous cities at 43.88 Mbps during Q4 2021.

Europe

Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider with a Speed Score of 123.76 during Q4 2021. LIWEST was the closest competitor (85.16).
  • Magenta also had the highest Consistency Score in Austria for fixed broadband at 88.7% in Q4 2021.
  • A1 was once again the fastest mobile provider in Austria during Q4 2021, achieving a Speed Score of 74.06. Operator 3 followed at 58.01.
  • A1 also had the highest mobile Consistency Score in Austria during Q4 2021 at 93.2%.
  • The Apple iPhone 13 Pro Max had the fastest median download speed among popular devices in Austria at 116.24 Mbps during Q4 2021.

Belgium

  • Telenet decisively claimed its spot as Belgium’s fastest fixed broadband provider during Q4 2021, earning a Speed Score of 128.13. VOO followed at 109.76.
  • Among mobile operators, Telenet edged out BASE for the fastest Speed Score in Belgium at 65.61 to 65.59, respectively, during Q4 2021. It should be noted that Telenet owns the BASE brand. Proximus followed at 62.96 then Orange at 47.23.
  • Competition for fastest popular mobile device was tight in Belgium, with the iPhone 13 mini and iPhone 13 Pro achieving median download speeds of 98.53 Mbps and 98.31 Mbps, respectively.
  • Once again, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities, achieving a median speed of 79.69 Mbps during Q4 2021.
  • Competition for the fastest median fixed broadband download speed among Belgium’s most populous cities was close with Antwerp achieving a median download speed at 83.51 Mbps and Ghent achieving 83.02 Mbps during Q4 2021.

Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q4 2021, earning a Speed Score of 69.69, a moderate increase from 58.82 during Q3 2021.
  • Competition was extremely tight for highest mobile Consistency Score in Czechia during Q4 2021, with T-Mobile achieving 93.9%, followed by O2 (93.4%) and Vodafone (93.2%).
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q4 2021, achieving a Speed Score of 99.16, a slight increase from Q3 2021.
  • Vodafone once again had Czechia’s highest Consistency Score for fixed broadband during Q4 2021 at 77.6%.
  • Pilsen had the fastest median fixed broadband speed among Czechia’s most populous cities during Q4 2021, achieving a median download of 59.37 Mbps.
  • Pilsen edged out Brno for the fastest median mobile download speed at 63.65 Mbps to Brno’s 63.26 Mbps during Q4 2021.

Denmark

  • Fastspeed was once again Denmark’s fastest fixed broadband provider, earning a Speed Score of 301.58 during Q4 2021. Hiper followed at 260.78.
  • YouSee overtook Telenor as Denmark’s fastest mobile operator, earning a Speed Score of 101.72 to Telenor’s 91.91. Telia (89.84) and 3 (77.89) followed.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 13 Pro edged out the iPhone 13 Pro Max for the fastest median download speed during Q4 2021 148.17 Mbps to 144.68 Mbps.

Estonia

  • According to Speedtest Intelligence, Elisa was the fastest fixed broadband provider in Estonia during Q4 2021, achieving a Speed Score of 85.58.
  • Telia once again had the fastest mobile Speed Score in Estonia at 85.27 during Q4 2021, a slight increase from Q3 2021.
  • The Apple iPhone 13 Pro was the fastest popular device in Estonia, earning a median download speed of 107.31 Mbps during Q4 2021. The iPhone 13 Pro Max followed closely at 105.15 Mbps.
  • Among major cell phone manufacturers, OnePlus had the fastest median download speed in Estonia at 70.40 Mbps during Q4 2021, a moderate increase from Q3 2021.

Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q4 2021, earning a Speed Score of 86.43, a moderate increase from 79.26 during Q3 2021. DNA also edged out Telia for the highest Consistency Score 94.2% to 92.5%.
  • Telia beat out Elisa and DNA in Q4 2021 for the fastest 5G download speed in Finland, achieving a median download speed of 273.07 Mbps to DNA’s 243.87 Mbps and Elisa’s 231.13 Mbps.
  • Lounea overtook Telia as the fastest fixed broadband provider in Finland during Q4 2021, earning a Speed Score of 122.33 to Telia and Elisa’s 98.06.
  • Lounea also took the top spot for Finland’s highest fixed broadband Consistency Score at 90.2% during Q4 2021.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland at 80.49 Mbps during Q4 2021, a moderate increase from Q3 2021. However, the Apple iPhone 13 Pro Max had the fastest median download speed among popular devices at 157.23 Mbps.

France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q4 2021, with Bouygues narrowly edging out Free and Orange with a Speed Score of 135.66 to 134.09 and 134.07, respectively.
  • Orange once again earned the top spot as France’s fastest and most consistent mobile provider with a mobile Speed Score of 99.88 and a Consistency Score of 90.5% during Q4 2021.
  • During Q4 2021, Orange blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 342.29 Mbps, slightly slower than in Q3 2021. SFR followed at 232.09 Mbps.
  • The Apple iPhone 13 Pro Max was the fastest popular device in France during Q4 2021, edging out the iPhone 13 Pro with a median download speed of 149.83 Mbps to 136.57 Mbps.
  • During Q4 2021, Lyon achieved the fastest median fixed broadband download and upload speeds at 161.82 Mbps and 109.91 Mbps, respectively. Nice had the fastest median mobile download speed at 88.39 Mbps.

Germany

  • According to Speedtest Intelligence, Vodafone was once again Germany’s fastest fixed broadband provider during Q4 2021, earning a Speed Score of 130.99.
  • Telekom achieved the highest Speed Score (91.86) and Consistency Score (91.5%) among German mobile operators during Q4 2021.
  • Telekom retained the top spot for the fastest median 5G download speed in Germany at 187.99 Mbps during Q4 2021.
  • The iPhone 13 Pro Max had the fastest median download speed among popular devices in Germany during Q4 2021, edging out the iPhone 13 Pro 131.71 Mbps to 127.45 Mbps.

Hungary

  • Vodafone retained its top spot as Hungary’s fastest fixed broadband provider in Q4 2021, edging out Telekom with a Speed Score of 156.98 to 151.40. Vodafone also had the highest Consistency Score at 87.2% during Q4 2021.
  • Telenor overtook Magyar Telekom as Hungary’s fastest and most consistent mobile provider during Q4 2021, earning a Speed Score of 69.40 and Consistency Score of 90.8%.
  • Apple devices took the top spot among major device manufacturers in Hungary during Q4 2021, achieving a median download speed of 45.14 Mbps, a slight increase from Q3 2021.
  • The Apple 13 Pro dominated as the fastest popular device in Hungary during Q4 2021, achieving a median download speed of 93.66 Mbps.

Luxembourg

  • Eltrona overtook Tango as Luxembourg’s fastest fixed broadband provider during Q4 2021 by achieving a Speed Score of 131.60 to Tango’s 127.96.
  • POST was again the fastest mobile operator in Luxembourg during Q4 2021, achieving a large increase in Speed Score from 109.64 in Q3 2021 to 123.86 in Q4 2021.
  • POST also remained the most consistent mobile operator in Luxembourg with a Consistency Score of 96.9% during Q4 2021.
  • The iPhone 13 Pro was the fastest popular device in Luxembourg, achieving a median download speed of 161.69 Mbps during Q4 2021.
  • Differdange once again achieved the fastest median fixed broadband download and upload speeds among Luxembourg’s most populous cities at 140.24 Mbps and 94.55 Mbps, respectively, during Q4 2021.
  • Ettelbruck had the fastest median mobile download speed in Luxembourg at 113.73 Mbps Q4 2021.

Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q4 2021, earning a Speed Score of 128.11 and Consistency Score of 84.6%, both moderate increases from Q3 2021.

Poland

  • Speedtest Intelligence revealed that UPC was the fastest and most consistent fixed broadband provider in Poland during Q4 2021 achieving a Speed Score of 184.12 and Consistency Score of 88.8%.
  • T-Mobile had the highest Speed Score and Consistency Score among mobile operators in Poland during Q4 2021 at 61.88 and 93.7%, respectively.
  • Mobile operator Plus had the fastest median 5G download speed in Poland at 158.74 Mbps during Q4 2021.
  • The iPhone 13 Pro Max was the fastest popular device in Poland during Q4 2021, achieving a median download speed of 81.93 Mbps.
  • Warsaw had the fastest fixed broadband download speed among Poland’s most populous cities at 132.99 Mbps during Q4 2021.
  • Łódz edged out Warsaw for the fastest mobile download speed in Poland 47.23 Mbps to 45.09 Mbps.

Slovakia

  • Orange retained the top spot as Slovakia’s fastest mobile operator during Q4 2021 with a Speed Score of 60.65, edging out Telekom’s 57.50.
  • Telekom had the highest mobile Consistency Score in Slovakia during Q4 2021 at 93.4%.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 145.52 and a Consistency Score of 87.3%.
  • The Apple iPhone 13 Pro had the fastest median download speed among popular devices in Slovakia at 80.74 Mbps during Q4 2021.

Spain

  • Movistar once again provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 62.67 and Consistency Score of 90.9% during Q4 2021 — both moderate increases from Q3 2021.
  • Vodafone was again Spain’s fastest 5G provider by a wide margin during Q4 2021, achieving a median download speed of 277.11 Mbps, a noticeable dip from Q3 2021.
  • The Apple iPhone 13 Pro Max had the fastest median download speed in Spain at 95.55 Mbps during Q4 2021.
  • During Q4 2021, Madrid had the fastest median mobile download speed in Spain at 44.96 Mbps, edging out Barcelona at 44.28 Mbps.

North and South America

Argentina

  • Speedtest Intelligence revealed Personal remained Argentina’s fastest mobile operator during Q4 2021 with a Speed Score of 39.30.
  • La Plata edged out Buenos Aires for mobile download speeds in Argentina’s most populous cities with a median speed of 27.26 Mbps to Buenos Aires’ 25.65 Mbps during Q4 2021.

Brazil

  • Speedtest Intelligence reveals Claro remained the fastest and most consistent mobile operator in Brazil among top providers during Q4 2021, achieving a Speed Score of 48.10 and Consistency Score of 88.7%, both slight increases from Q3 2021.
  • Claro achieved the fastest median 5G download speed in Brazil at 71.16 Mbps during Q4 2021, followed by TIM (56.21 Mbps) and Vivo (55.95 Mbps).
  • Vivo edged out Oi and Claro for fastest Speed Score over fixed broadband in Brazil 105.49 to 99.62 and 98.44, respectively, during Q4 2021.
  • Among popular device manufacturers during Q4 2021, Apple had the fastest median download speed in Brazil at 30.68 Mbps. Apple devices took four out of five top spots among popular devices in Brazil with the iPhone 13 Pro Max achieving the fastest mean download speed at 59.00 Mbps.
  • For fixed broadband speeds among Brazil’s most populous cities, Brasilia edged out Goiânia for the fastest median download speed 105.01 Mbps to 102.93 Mbps during Q4 2021.
  • Brasília also had the fastest median mobile download speed among Brazil’s most populous cities at 35.08 Mbps during Q4 2021, a slight increase from Q3 2021.

Canada

  • Shaw was Canada’s fastest fixed broadband provider in Q4 2021, earning a Speed Score of 197.22, a moderate increase from Q3 2021.
  • Rogers edged out Shaw for the highest fixed broadband Consistency Score in Canada during Q4 2021 with 89.0% to Shaw’s 87.7%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q4 2021, achieving a Speed Score of 98.29, a notable increase from Q3 2021.
  • Videotron remained Canada’s most consistent mobile operator during Q4 2021, achieving a Consistency Score of 91.2%.
  • Competition for the fastest 5G was fierce during Q4 2021 with no statistical winner. Bell and TELUS achieved median 5G download speeds of 171.39 Mbps and 167.74 Mbps, respectively. Bell had the fastest median 5G download speed when looking at the full period of Q3-Q4 2021.
  • There was no statistical winner for highest 5G Availability in Canada during Q4 2021, with Rogers at 41.3% and TELUS at 39.9%.
  • New Brunswick was Canada’s fastest province for fixed broadband during Q4 2021, achieving a median download speed of 132.65 Mbps. Newfoundland and Labrador was the fastest province for mobile in Canada at 81.94 Mbps during Q4 2021.
  • St. John’s achieved the fastest median fixed broadband and mobile download speeds among Canada’s most populous cities at 166.11 Mbps and 160.48 Mbps, respectively.
  • Google devices had the fastest combined performance in Canada during Q4 2021, achieving a median download speed of 83.98 Mbps.
  • The iPhone 13 Pro Max was the fastest popular device in Canada during Q4 2021, with a median download speed of 144.24 Mbps.

Chile

  • According to Speedtest Intelligence, Claro was the fastest mobile operator in Chile with a Speed Score of 26.18 during Q4 2021, a slight increase from Q3 2021. Claro also had the highest Consistency Score at 81.0%.
  • The Samsung Galaxy S21+ 5G had the fastest mean download speed among popular devices in Chile at 84.29 Mbps during Q4 2021, edging out the Xiaomi 11T Pro.
  • Among device manufacturers in Chile during Q4 2021, Samsung had the fastest mean download speed at 30.13 Mbps, edging out Xiaomi (27.32 Mbps). Apple, Motorola and Huawei followed.
  • Valparaíso had the fastest mobile download speed in Chile during Q4 2021, achieving a mean of 33.59 Mbps. Temuco and Viña del Mar were close followers at 31.25 Mbps and 27.74 Mbps, respectively.

Colombia

  • Tigo was the fastest mobile operator in Colombia during Q4 2021, achieving a Speed Score of 24.02. WOM followed at 19.24. Tigo also had the highest Consistency Score at 82.9%.
  • Among popular devices in Colombia during Q4 2021, the Apple iPhone 13 Pro Max edged out the iPhone 12 Pro Max 5G for fastest mean download speed at 33.91 Mbps to 31.12 Mbps.
  • Barranquilla edged out Cali for the fastest mean mobile download speed among Colombia’s most populous cities at 22.41 Mbps to 22.21 Mbps during Q4 2021.

Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q4 2021, achieving a Speed Score of 43.58 and Consistency Score of 74.0%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q4 2021, with a Speed Score of 35.82 and Consistency Score of 88.6%.
  • During Q4 2021, the Apple iPhone 12 Pro 5G was the fastest popular device in Ecuador, recording a mean download speed of 40.01 Mbps. Apple devices took all of the five top spots on this list.
  • Guayaquil had the fastest fixed broadband among Ecuador’s most populous cities during Q4 2021, earning a mean download speed of 42.86 Mbps. This edged out Quito’s mean download of 41.27 Mbps.
  • Machala had the fastest mean mobile download speed in Ecuador during Q4 2021 at 28.25 Mbps.

Guatemala

  • According to Speedtest Intelligence, Claro was the fastest and most consistent mobile operator in Guatemala during Q4 2021, achieving a Speed Score of 37.29 and Consistency Score of 87.0%.
  • Tigo was the fastest and most consistent fixed broadband provider in Guatemala during Q4 2021 with a Speed Score of 20.89 and Consistency Score of 41.3%.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Guatemala during Q4 2021, edging out the iPhone 12 5G with a mean download speed of 49.31 Mbps to the iPhone 12 5G’s 48.68 Mbps.
  • Villa Canales had the fastest mean mobile download speed among Guatemala’s most populous cities at 37.93 Mbps, during Q4 2021.
  • Villa Nueva had the fastest mean fixed broadband download speed in Guatemala at 30.04 Mbps during Q4 2021.

    Mexico

    • Speedtest Intelligence reveals Telcel remained Mexico’s fastest mobile operator during Q4 2021, earning a Speed Score of 46.91.
    • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 87.6% during Q4 2021.
    • Totalplay was the fastest and most consistent fixed broadband provider in Mexico during Q4 2021, achieving a Speed Score of 50.37 and Consistency Score of 73.7%
    • Apple devices had the five fastest mean download speeds among popular phones in Mexico during Q4 2021. The iPhone 13 Pro Max narrowly beat out the iPhone 12 Pro 5G for the fastest popular device during Q4 2021, achieving respective speeds of 69.45 Mbps and 68.36 Mbps.
    • Veracruz once again showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q4 2021, recording a download speed of 45.09 Mbps and mean upload speed of 19.04 Mbps.
    • Monterrey beat out Mexico City for the fastest fixed broadband download speed, earning a mean speed of 75.10 Mbps to Mexico City’s 70.99 Mbps during Q4 2021.

    Peru

    • According to Speedtest Intelligence, Winet Telecom was Peru’s fastest fixed broadband provider during Q4 2021 by a wide margin, achieving a Speed Score of 99.23. Winet Telecom also had the highest Consistency Score on fixed broadband at 90.6% during Q4 2021.
    • Claro was the fastest mobile operator in Peru during Q4 2021, earning a Speed Score of 36.91.
    • Claro also had the highest mobile Consistency Score in Peru during Q4 2021, narrowly edging out Entel at 78.1% to 77.5%.
    • Among major device manufacturers, Apple devices achieved the fastest mean download speed by a wide margin in Peru during Q4 2021, achieving 43.46 Mbps to Samsung’s 25.41 Mbps.

    United States

    • Speedtest Intelligence reveals Verizon was once again the fastest fixed broadband provider in the United States during Q4 2021, earning a Speed Score of 201.10, much higher than in Q3 2021 when it achieved 178.38.
    • T-Mobile was once again the fastest and most consistent mobile operator in the U.S. during Q4 2021, achieving a median download speed of 90.65 Mbps and a Consistency Score of 87.3% — both large increases over Q3 2021.
    • Looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q4 2021 at 187.12 Mbps — a significant increase from 135.17 Mbps during Q3 2021.
    • During Q4 2021, T-Mobile also had the best 5G Availability in the U.S. at 61.4%.
    • T-Mobile had the highest 5G Consistency Score at 81.5% during Q4 2021.
    • The iPhone 13 Pro Max and iPhone 13 Pro were the fastest popular devices in the U.S. during Q4 2021 at 90.58 Mbps and 89.61 Mbps, narrowly faster than the Google Play 6 5G (89.05 Mbps).
    • Among popular device manufacturers in the U.S., Google devices were the fastest, achieving a median download speed of 60.82 Mbps during Q4 2021.
    • Looking at the fastest chipsets in the U.S., there was no statistical winner during Q4 2021, with the Qualcomm Snapdragon X60 5G achieving 88.56 Mbps and the Google Tensor 86.73 Mbps.
    • Jersey City, New Jersey had the fastest median mobile download speed in the U.S. at 107.20 Mbps during Q4 2021. Tampa, Florida (106.50 Mbps) and Washington, DC (103.49 Mbps) were the only other U.S. cities to achieve median mobile download speeds above 100 Mbps.
    • Charlotte, North Carolina had the fastest fixed broadband speed among the U.S.’s most populous cities during Q4 2021, edging out Raleigh, North Carolina 204.61 Mbps to 202.93 Mbps.

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Global Speeds

About the Author

Josh Fomon