Josh Fomon | September 20, 2022

Starlink Slowed in Q2, Competitors Mounting Challenges

Ookla® has covered SpaceX’s Starlink satellite internet for over a year now with our ongoing series on satellite internet performance. We’ve seen Starlink launch in new locations across the world, and while some speeds have shown signs of slowing down from their initial launches, the newly announced T-Mobile partnership with Starlink could extend the benefit of satellite connections to the mobile market.

Today, we have fresh data on satellite performance during Q2 2022 in Europe, Oceania, North America, and South America. This analysis includes results from eight additional countries, two new providers, and expanded data for Starlink, HughesNet, and Viasat. We also examine how Starlink’s internet performance has changed over the past year in Canada, France, Germany, New Zealand, the United Kingdom, and the United States.

Starlink speeds decreased in every country we surveyed over the past year as more users sign up for service

Speedtest Intelligence® reveals that median download speeds for Starlink fell across Canada, France, Germany, New Zealand, the U.K, and the U.S., dropping between 9% and 54% from Q2 2021 to Q2 2022 as more users signed up for the service. However, Starlink still reached a median download speed of at least 60 Mbps in North America during Q2 2022, which is more than enough for at least one connected device to do most everything on the internet including streaming video, downloading games, and chatting on video with friends and family.

Upload speeds also slowed on Starlink, with speeds decreasing across all of the countries we’ve tracked over the past year. Latency fared a little better with latency remaining relatively flat (though high when compared to fixed broadband) in most countries. New Zealand was the outlier, with latency dropping 23 ms. For most users, we still suspect these dips are still worthwhile for areas that have no service, slow service, or few affordable options for fast internet.

Starlink in Puerto Rico was the fastest satellite provider in North America

Starlink in Puerto Rico had the fastest satellite internet in North America during Q2 2022 with a median download speed of 112.22 Mbps, followed by Starlink in Mexico (80.17 Mbps), Canada (75.73 Mbps), and the U.S. (62.53 Mbps). Starlink in Puerto Rico and Mexico was faster than their countries’ fixed broadband providers combined (74.80 Mbps and 45.50 Mbps, respectively), while fixed broadband in the U.S. (150.12 Mbps) and Canada (106.41 Mbps) was faster than each country’s satellite providers.

In every country except Mexico, fixed broadband upload speeds were faster than satellite speeds. Starlink in Mexico edged out fixed broadband providers 14.48 Mbps to 12.20 Mbps. Latency was higher for every satellite provider compared to fixed broadband. Starlink in the U.S. had the lowest median latency among satellite providers at 48 ms.

Starlink outperformed fixed broadband average in 16 European countries

Speedtest Intelligence shows Starlink was fast in Europe during Q2 2022, outperforming fixed broadband median download speed in 16 countries and reached download speeds over 100 Mbps in 10 countries. In contrast, fixed broadband only achieved median download speeds over 100 Mbps in six countries: Romania, Spain, Portugal, France, Hungary, and the Netherlands during Q2 2022. Starlink was fastest for median download speed in Portugal at 123.01 Mbps, the Netherlands (122.43 Mbps), Austria (112.01 Mbps), France (110.98 Mbps), and Belgium (110.40 Mbps). Romania and Spain were the only countries to have fixed broadband beat Starlink for fastest median download speed, achieving 131.41 Mbps and 127.19 Mbps, respectively.

For upload, Starlink in Greece and Austria was the only satellite provider to achieve faster upload speeds than all fixed broadband providers combined at 19.34 Mbps to 5.14 Mbps, and to 17.14 Mbps to 15.90 Mbps, respectively. Fixed broadband providers in Spain (99.21 Mbps), Romania (94.23 Mbps), Sweden (92.77 Mbps), France (88.22 Mbps), Lithuania (83.54 Mbps), and Portugal (73.13 Mbps) all recorded median upload speeds greater than 70 Mbps, with the closest satellite provider being Starlink in Portugal at 28.52 Mbps.

All satellite providers fell far behind fixed broadband providers in the whole of Europe for latency during Q2 2022. Starlink in Spain and the United Kingdom recorded the lowest satellite latencies at 37 ms and 39 ms, respectively — still a far cry from the closest fixed broadband latency, which was 14 ms in Germany, Greece, and Italy.

Starlink in Brazil was the fastest satellite provider in South America

Our analysis of Speedtest Intelligence data found Starlink in Brazil was the fastest satellite provider in South America with a median download speed of 128.38 Mbps during Q2 2022, followed by Starlink in Chile at 94.79 Mbps. Chilean fixed broadband internet was still much faster for those who could get access to it. The Speedtest Global Index™ found Chile had the second fastest fixed broadband internet in the world with a median download speed of 211.43 Mbps during August 2022. Starlink in Brazil was the only satellite provider to be faster than its country’s fixed broadband providers combined.

Like last quarter, South American fixed broadband providers surpassed satellite providers in each respective upload speeds during Q2 2022. All satellite providers had a higher median latency than fixed broadband, though Starlink in Brazil and Chile had latencies of 38 ms.

Starlink in New Zealand was the fastest satellite provider in Oceania

Starlink’s fastest median download speed in Oceania was in New Zealand at 105.99 Mbps, though this still fell short of fixed broadband providers in the country. Starlink in Australia was faster than fixed broadband providers by a wide margin at 102.76 Mbps to 51.46 Mbps during Q2 2022. Starlink outperformed fixed broadband providers in new-to-our-list Tonga 45.25 Mbps to 22.32 Mbps.

New Zealand’s fixed broadband dominated for the fastest median upload speed in Oceania at 87.29 Mbps during Q2 2022, while Australia’s fixed broadband fell far behind with an upload speed of 17.86 Mbps. Both speeds were still faster than Starlink’s median upload speeds in New Zealand and Australia (12.31 Mbps and 10.45 Mbps, respectively). Tonga didn’t have a statistical winner for fastest upload speed, but Starlink reached 19.26 Mbps and fixed broadband 18.11 Mbps. Fixed broadband also had a lower median latency than Starlink during Q1 2022, which clocked in at 49 ms in Australia, 78 ms in New Zealand, and 98 ms in Tonga.

Biggest questions lie ahead, but competition will be good for consumers

Satellite connectivity is coming to mobile, with Starlink’s new partnership with T-Mobile and new mobile devices becoming satellite enabled. This will cause ripples across North America, which is a net positive for consumers who live in areas with low mobile and fixed broadband connectivity. Connecting with the world won’t be a question of how anymore, it will be a question of how good your experience is. That’s hopefully a win-win for consumers, especially as more providers vie for the fastest and best satellite experience — a true global space race.

Starlink isn’t stopping there — they’re trying to get into airplanes, cruise ships, and cars. But they’re not the only satellite provider making moves; Viasat is launching its Viasat-3 fleet, OneWeb is combining business with Eutelsat, and Amazon is sending 3,236 Project Kuiper satellites into orbit. We’ll be here monitoring the skies in our ongoing satellite series. Take a Speedtest® to help us provide an accurate and more complete picture of real-world performance. And if we’re missing data on your satellite network, send us a screenshot of your speed on Twitter or Facebook.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

About the Author

Josh Fomon

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Sylwia Kechiche | September 18, 2023

Sunsetting 3G to Aid 5G Progress in Central and Eastern Europe

Building on insights discussed in last year’s article – 5G in Central and Eastern Europe: Poland Still Waits for True 5G While Bulgaria Sprints Ahead – we’ve reviewed 5G progress in the region again this year in terms of spectrum allocation, 5G performance as well spectrum refarming. Read on to learn more about 5G progress in Central and Eastern Europe.

Key takeaways

Late 5G Spectrum Allocation in Poland: While Poland was the last country in the region to allocate dedicated 5G spectrum, it has now initiated an auction for the crucial C band (3400-3800 MHz) to catch up with its neighbors.
Spectrum Refarming to aid 5G rollout: Many countries in the region are repurposing mid-band spectrum and shutting down 3G networks to allocate spectrum for 4G and 5G services.
North Macedonia leads on 5G Performance: North Macedonia had the highest median 5G download speed in the region, and its capital city (Skopje) was not only the fastest in the country, but it also ranked high in our global city speed rankings (25th).

Poland finally auctions 5G spectrum

When we last discussed the state of 5G across Europe, Poland was the only country in the region without dedicated 5G spectrum. At that time, all neighboring countries had already assigned C-band, and all bar Bulgaria were assigned low-band frequencies for 5G. There was limited interest in high-band (mmWave) frequencies, as we’ve witnessed in other parts of the world.

However, a notable shift occurred in May 2023 when Hungary’s National Media & Infocommunications Authority (NMHH) conducted an auction for 32 GHz frequency band spectrum because mmWave (24.5-26.5 GHz) is primarily used for fixed point-to-point and point-to-multipoint systems with some licenses set to expire in 2024 and the majority in 2027. NMHH intends for current users of the 26 GHz band to migrate to the 32 GHz band, making the 26 GHz band available for 5G use.

Below is an overview of the 5G spectrum status across select Central and Eastern European countries:

After a number of delays, Polish telecom regulator, the Office of Electronic Communications (UKE), began its auction for C-band spectrum (3400-3800 MHz). This is one of the crucial pioneer bands for 5G. All four Polish operators have submitted bids for 100 MHz blocks within the 3400-3800 MHz band at auction, which is expected to end by 11 November. Access to at least 100 MHz contiguous spectrum in C-band, the ITU’s minimum technical requirement to meet 5G performance requirements, will help Polish operators achieve faster speeds, lower latency, and improved spectral efficiency.

Furthermore, our research shows that countries using C-band spectrum (3 GHz – 6 GHz) for 5G experience faster download speeds than those on other bands. The chart below illustrates that this is the case in Central Eastern Europe as well. A higher proportion of scans on the C-band spectrum correlates with faster median 5G download speeds, as seen in countries like Bulgaria and Croatia. It’s worth noting that North Macedonia deviates from this pattern, which can be attributed to multiple factors, including Dynamic Spectrum Sharing (DSS), the country’s size, and the concentration of coverage in its capital, Skopje.

Spectrum refarming to aid 5G deployment

According to our data, a significant amount of bandwidth used for 5G is through lower mid-band (1000 MHz to 2600 MHz). We have observed that most 5G services in Poland utilize lower mid-band spectrum, given that the country’s spectrum auction has not finished yet. Additionally, more than 40% of tests conducted in Czechia, North Macedonia, Slovakia, and Romania were on mid-band. In contrast, 70% of tests in Hungary were performed on low-band spectrum, which helps enhance coverage (but often at the tradeoff of slower speeds). For example, in May 2023, Magyar Telekom announced that it had increased its outdoor 5G coverage to 60% of the population by this summer as part of its mobile network modernization program, carried out over multiple years. Magyar Telekom provides 5G networks over 700 MHz, 2100 MHz, and 3600 MHz spectrum bands, with the current development typically switching on 5G at 700 MHz.

Mobile network operators are refarming mid-band spectrum to provide faster and more advanced 4G and 5G services. To make this happen, several operators across four countries have already shut down their 3G networks, with seven more operators in five countries planning to do the same. A1 Slovenija decided to switch off 3G mobile network services on June 30, following Telekom Slovenije, which ended its 3G services last autumn. Slovak Telekom also plans to shut down its 3G network this year and use the freed-up 3G bands for 5G services (it already uses some of its 2,100 MHz spectrum for 5G). Orange Slovakia announced in December 2022 that it plans to disconnect its 3G network within a year. In Poland, Orange will start sunsetting 3G in late September and complete the process in 2025. T-Mobile already began dismantling its 3G network in Poland in Q2 2022 and will shut down by year-end 2023. The operator plans to use the 900 MHz band released from its 3G sunset for LTE and 5G.

North Macedonia scores high on 5G performance

Our data shows that in Q2 2023, North Macedonia achieved the highest median 5G download speed in Central and Eastern Europe at 317.91 Mbps. Bulgaria was the only other country in the region that topped 200 Mbps (233.63 Mbps). It’s worth noting that North Macedonia not only excels in terms of median 5G speed but also when looking at 90th and 10th percentile results. For example, 5G download speeds in the 90th percentile reached 788.30 Mbps, while speeds in the 10th percentile clocked in at 90.90 Mbps. Makedonski Telekom and A1 Macedonia launched their 5G services with a combination of 4G frequencies using DSS before the 5G spectrum auction, with the regulator, AEK, awarding the licenses for frequencies in the 700 MHz and 3.6 GHz bands for 5G in July 2022. Makedonski Telekom invested over EUR 70 million in 2022 for network development.
While countries in the region continue to invest in 5G solutions, it’s worth noting that users could see 5G speeds decline after more and more users join and congestion ticks up.

Another factor contributing to the decrease is the need to adhere to coverage obligations, for which low band is better suited, resulting in lower median speeds.

A1 Bulgaria and Yettel Hungary head to head

According to Speedtest Intelligence data, median 5G download speeds in different parts of the region can vary greatly. For instance, Vodafone Hungary had a speed of 44.68 Mbps, while A1 Bulgaria boasted a speed of 433.35 Mbps in Q2 2023. In most markets, our results show a clear 5G leader when it comes to speed, and A1 Bulgaria has emerged as that leader in Bulgaria.

In May 2023, Nokia announced a successful trial of Nokia 5G Standalone (SA) Cloud RAN in A1 Bulgaria’s commercial 5G network. This trial followed A1 Bulgaria’s 5G SA network integration in October 2022. The 5G SA network consists of a Radio Access Network (RAN) built with Nokia equipment and Ericsson’s dual-mode 5G Core backbone network. Meanwhile, the second fastest operator, Yettel Hungary has improved its 5G performance as well, with its median 5G download speed increasing from 349.61 Mbps in Q2 2022 to 403.73 Mbps in Q2 2023, while at the same time, Yettel Hungary reported that its 5G network coverage increased from 5% of the population in 2022 to 16% in 2023.

Skopje leads the pack

Given that North Macedonia had the fastest 5G among its peers, it isn’t surprising that its capital ranked first among regional capitals, with Skopje boasting a 475.92 Mbps median 5G download speed and a 59.94 5G upload speed in Q2 2023.

The conditions of 5G licenses for Macedonian operators state that by the end of 2023, at least one Macedonian city should be covered with a 5G signal. But it is not only 5G that is achieving good performance. Skopje also ranked 25th on our Global Index City Speeds in July 2023, with a median mobile download speed of 96.79 Mbps, placing the city just behind Sofia in our rankings but ahead of some Western European capitals like Paris, Amsterdam, Lisbon, Berlin, Rome, and London.

The Road Ahead for 5G in CEE

In Central and Eastern Europe, the progress and hurdles of 5G development are becoming more apparent. Poland’s decision to allocate C-band spectrum is a positive step forward. Other countries are still transitioning their networks and reallocating spectrum.
The sunsetting of 3G networks is a global trend. Leading mobile operators are sunsetting 3G to free up spectrum for newer technologies and move their customers onto faster technology. Ookla recently hosted a webinar sharing lessons learned on how to use crowdsourced network intelligence to address those challenges and the impact of repurposing 3G spectrum to more advanced technology. Some of the ways Ookla data can help is by identifying areas where either 2G or 3G signals are strong and where 4G LTE networks can be improved with network planning and optimization.

About the Author

Sylwia Kechiche

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Maria Gómez | February 12, 2020

How Roaming Affects Mobile Speeds in Europe

Last year, we conducted an expansive analysis of mobile roaming in the European Union. We’re updating our data to see which countries have the best roaming speeds and how roaming affects time spent on Wi-Fi. This analysis is based on Speedtest data from Android devices in Europe during Q3-Q4 2019. Despite Brexit, we’ve included data from the United Kingdom to keep parity year-over-year, as the roaming agreement remains in place for 2020 and this data involves travel within a specific set of countries.

Roaming in Europe typically means slower download speeds

Mobile roaming speeds are affected by the deals struck between individual mobile operators on a country-by-country basis. This means roaming speeds can depend on the plan a subscriber has selected in their home country and on what is offered in the country of destination.

Out of the 28 countries we examined, residents of 22 countries experienced slower speeds when roaming elsewhere in Europe than they do in their home countries. Travelers from the Netherlands experience the most significant loss in speed, with a roaming download speed that is 54.7% slower than at home. However, users in Slovakia barely notice a change in download speed with a roaming download speed only 2.6% slower than the mean download speed in Slovakia during this period.

Roaming vs. Local Mobile Download Speeds in Europe

Speedtest^® Data | Q3-Q4 2019

Country	Local Speeds (Mbps)	Roaming Speed Upload (Mbps)	% Change
Austria	46.30	35.93	-22.4%
Belgium	50.95	33.38	-34.5%
Bulgaria	55.32	30.95	-44.1%
Croatia	52.40	43.73	-16.6%
Cyprus	43.50	21.04	-51.6%
Czech Republic	47.00	36.37	-22.6%
Denmark	48.38	32.28	-33.3%
Estonia	42.61	43.90	3.0%
Finland	43.38	41.46	-4.4%
France	44.34	34.00	-23.3%
Germany	34.07	30.48	-10.5%
Greece	39.90	45.03	12.9%
Hungary	45.53	29.55	-35.1%
Ireland	26.73	32.05	19.9%
Italy	33.64	40.98	21.8%
Latvia	33.20	38.54	16.1%
Lithuania	46.72	39.73	-15.0%
Luxembourg	52.55	34.61	-34.1%
Malta	48.88	32.30	-33.9%
Netherlands	62.52	28.31	-54.7%
Poland	33.07	25.57	-22.7%
Portugal	34.49	36.34	5.4%
Romania	37.84	33.69	-11.0%
Slovakia	34.74	33.83	-2.6%
Slovenia	39.34	32.67	-16.9%
Spain	34.28	27.56	-19.6%
Sweden	48.52	36.55	-24.7%
United Kingdom	36.36	34.96	-3.8%

Upload speeds locally are also mostly faster than those experienced while roaming. Cyprus, Denmark, and the Netherlands all had relatively high mean upload speeds locally, but they also had the largest loss in roaming upload speeds ranging from 31.3% to 36.7% slower upload speeds on mobile roaming.

Residents of some European countries do benefit from faster speeds when roaming on mobile. Users from Estonia, Portugal, Greece, Latvia, Ireland, and Italy all experienced faster download speeds when roaming elsewhere in Europe than they did in their home countries during Q3-Q4 2019. Italian and Irish travelers gained the most when roaming with download speeds that were 21.8% and 19.9% faster than their local speeds, respectively.

A total of 12 countries had higher mean upload speeds while roaming than they experienced locally during this period. France, Latvia, and Ireland benefitted the most with an increase in upload speeds that ranged from 26.5% to 21.4% while roaming.

Latency increases dramatically while roaming in Europe

Unlike mean download and upload speeds, latency is almost always dramatically different while roaming. This is because roaming signals are routed through a user’s home network, making latency a significant issue for Europeans when traveling.

Local vs. Roaming Latency in Europe

Speedtest^® Data | Q3-Q4 2019

Country	Local Latency (ms)	Roaming Latency (ms)	% Change
Austria	26	84	220.4%
Belgium	27	83	205.7%
Bulgaria	27	127	368.3%
Croatia	33	89	166.0%
Cyprus	23	213	825.5%
Czech Republic	26	74	187.6%
Denmark	26	100	287.9%
Estonia	25	76	201.5%
Finland	27	97	254.6%
France	41	82	98.8%
Germany	38	87	128.1%
Greece	29	129	349.8%
Hungary	25	93	272.6%
Ireland	35	100	185.0%
Italy	50	91	81.2%
Latvia	26	95	268.2%
Lithuania	27	107	302.2%
Luxembourg	23	83	262.6%
Malta	19	136	611.6%
Netherlands	28	87	208.3%
Poland	35	109	209.2%
Portugal	30	109	258.8%
Romania	30	113	275.3%
Slovakia	31	76	105.5%
Slovenia	24	74	208.2%
Spain	45	107	137.4%
Sweden	29	118	304.3%
United Kingdom	38	103	173.1%

In their home country, residents of Malta (19 ms), Luxembourg (22 ms) and Cyprus (23 ms) enjoyed the lowest latencies in Europe. Residents of France, Spain and Italy experienced the highest latencies in their home countries at 41 ms, 45 ms and 50 ms, respectively.

European residents experienced an increase of at least 81.2% in their latency when visiting other countries within Europe. Residents from Cyprus, Malta and Bulgaria experience the biggest increase in latency when visiting other countries in Europe, ranging from Cyprus’ 825.5% to Bulgaria’s 368.3%. The countries that experienced the smallest increase in latency were Italy (81.2%), France (98.8%) and Germany (128.1%).

Locals spend more time on Wi-Fi than visitors in Europe

While there are no roaming changes within the E.U., users often opt to connect to Wi-Fi to avoid additional data overages at home and abroad. The following table compares the percentage of time spent on Wi-Fi by a resident of a country with that of a visitor to the same country during Q3-Q4 2019.

Percentage of Time Spent on Wi-Fi in Europe

Speedtest^® Data | Q3-Q4 2019

Country	Local Customers	Visitors	% Change
Austria	75.5%	40.5%	-46.3%
Belgium	77.9%	35.8%	-54.1%
Bulgaria	74.0%	60.3%	-18.5%
Croatia	74.3%	53.8%	-27.5%
Cyprus	79.3%	70.2%	-11.5%
Czech Republic	80.1%	46.6%	-41.8%
Denmark	78.7%	60.3%	-23.4%
Estonia	70.3%	51.9%	-26.2%
Finland	63.0%	60.3%	-4.4%
France	69.3%	48.7%	-29.7%
Germany	80.0%	47.1%	-41.1%
Greece	79.3%	64.3%	-19.0%
Hungary	76.8%	47.8%	-37.8%
Ireland	75.6%	58.9%	-22.0%
Italy	70.9%	55.1%	-22.2%
Latvia	68.8%	49.2%	-28.4%
Lithuania	73.8%	52.2%	-29.2%
Luxembourg	72.4%	30.8%	-57.4%
Malta	79.4%	65.9%	-17.1%
Netherlands	81.8%	49.1%	-40.1%
Poland	70.2%	58.2%	-17.1%
Portugal	76.5%	61.9%	-19.0%
Romania	69.6%	64.1%	-7.9%
Slovakia	76.2%	40.1%	-47.4%
Slovenia	70.7%	24.7%	-65.2%
Spain	78.3%	62.8%	-19.7%
Sweden	81.8%	53.8%	-34.3%
United Kingdom	79.3%	60.9%	-23.1%

As we saw last year, Finnish residents spent the least amount of time on Wi-Fi at 63.0%. Latvia showed the second lowest time spent on Wi-Fi (68.8%), followed by France (69.3%). Residents from the Netherlands, Sweden and the Czech Republic spent the most time on Wi-Fi at 81.8%, 81.8%, and 80.1%, respectively.

Visitors to Cyprus, Malta and Greece spent the most amount of time on Wi-Fi during this period. Time spent on Wi-Fi by visitors ranged from 64.3% in Greece to 70.2% in Cyprus. Visitors to Slovenia, Luxembourg and Belgium as a destination country spent the least amount of time on Wi-Fi at 25.7%, 30.8% and 35.8%, respectively.

Are you interested in more data on roaming performance? Read more here!

About the Author

Maria Gómez

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Josh Fomon | June 16, 2021

How COVID-19 Affected Roaming for Mobile Speeds in Europe

Roaming might seem like an unusual topic in a time when inter-country travel has been largely prohibited, but we wanted to build on our previous analysis to see how roaming performance and behaviors evolved over the past year. This analysis examines Speedtest data from Android devices in the European Union (E.U.) and the United Kingdom (U.K.) from Q1 2020 through Q1 2021. We’ve included the U.K. to maintain continuity with pre-Brexit reports.

Roaming speeds were slower in most European countries in Q1 2021

Speedtest Intelligence® again showed that consumers who are roaming outside their home countries often experience slower speeds. During Q1 2021, 19 out of the 26 European countries with statistically viable roaming sample sizes experienced slower median roaming download speeds than median local download speeds. Cyprus and Malta had too few roaming samples to be included in this year’s analysis for Q1 2021.

For the seven countries that saw increased speeds, Latvians experienced the largest increase in median download speed when roaming elsewhere in Europe at 23.4%, which was followed closely by Estonia (22.8%) and Ireland (19.5%). Greece, Romania and Slovenia saw increases of more than 5%. The U.K. saw about the same speeds roaming and locally with an increase of only 0.5% when roaming. Hungary also saw comparable roaming download speeds to local speeds with a decrease of only 0.5% when roaming.

Median Local vs. Roaming Download Speeds in Europe

Speedtest Intelligence® | Q1 2021

Country	Local Download (Mbps)	Roaming Download (Mbps)	% Change
Austria	36.19	26.13	-27.8%
Belgium	43.90	27.52	-37.3%
Bulgaria	61.76	29.74	-51.8%
Croatia	48.23	31.3	-35.1%
Czechia	31.35	19.74	-37.0%
Denmark	50.11	22.18	-55.7%
Estonia	34.34	42.16	22.8%
Finland	43.02	31.68	-26.4%
France	34.68	29.62	-14.6%
Germany	27.56	20.14	-26.9%
Greece	32.38	35.51	9.7%
Hungary	28.66	28.51	-0.5%
Ireland	14.99	17.91	19.5%
Italy	25.24	21.66	-14.2%
Latvia	22.69	28.00	23.4%
Lithuania	33.66	30.80	-8.5%
Luxembourg	40.65	26.31	-35.3%
Netherlands	77.52	26.48	-65.8%
Poland	26.51	23.13	-12.7%
Portugal	26.16	23.74	-9.3%
Romania	25.12	26.80	6.7%
Slovakia	23.79	20.94	-12.0%
Slovenia	27.63	29.58	7.1%
Spain	23.78	18.21	-23.4%
Sweden	38.26	23.16	-39.5%
United Kingdom	27.96	28.09	0.5%

Every other country on our list saw decreases in median download speeds of 8.5% or more while roaming, with customers from the Netherlands experiencing the largest drop (65.8%) from a local speed of 77.52 Mbps to 26.48 Mbps while roaming. Customers from Denmark and Bulgaria experienced roaming speeds less than half of what they’re accustomed to at home with decreases of 55.7% and 51.8%, respectively.

Roaming decreased during the pandemic while speeds increased

The COVID-19 pandemic has upended countless lives with multiple lockdowns throughout 2020 and 2021 and severe limits to movement across borders. Data from Speedtest Intelligence reflects this decrease in roaming with roaming samples markedly down when comparing Q1 2021 to Q1 2020. We saw the most roaming samples during Q3 2020 and Q1 2020, which corresponds to increased lockdowns and movement restrictions in Q2 and Q4 2020 in response to the first and second waves of the pandemic.

Roaming speeds for all European countries combined increased 6.9% between Q1 2020 and Q1 2021, though the increase was not linear. Median download speed while roaming decreased from 22.89 Mbps in Q1 2020 to 22.09 in Q2 2020 and slipped down to 20.68 Mbps in Q3 2020. Roaming speeds began to increase in Q4 2020 with the median download speed rising to 23.42 Mbps, and Q1 2021 saw a further increase to 24.47 Mbps.

ookla_roaming_quarter_change_eu_0621-1

Estonia saw the biggest year-over-year increase in median roaming download speed, Slovakia and Italy saw the largest decrease

Median European Roaming Download Speeds

Speedtest Intelligence® | Q1 2020 – Q1 2021

Country	Q1 2020 Download (Mbps)	Q1 2021 Download (Mbps)	% Change
Europe (All Countries Combined)	22.89	24.47	6.9%
Austria	24.39	26.13	7.1%
Belgium	23.78	27.52	15.7%
Bulgaria	22.81	29.74	30.4%
Croatia	29.28	31.30	6.9%
Czechia	20.23	19.74	-2.4%
Denmark	21.38	22.18	3.7%
Estonia	27.82	42.16	51.5%
Finland	32.18	31.68	-1.6%
France	24.57	29.62	20.6%
Germany	20.74	20.14	-2.9%
Greece	41.07	35.51	-13.5%
Hungary	25.10	28.51	13.6%
Ireland	22.08	17.91	-18.9%
Italy	26.98	21.66	-19.7%
Latvia	26.38	28.00	6.1%
Lithuania	22.60	30.80	36.3%
Luxembourg	18.82	26.31	39.8%
Netherlands	18.39	26.48	44.0%
Poland	17.01	23.13	36.0%
Portugal	23.78	23.74	-0.2%
Romania	23.64	26.80	13.4%
Slovakia	26.16	20.94	-20.0%
Slovenia	25.30	29.58	16.9%
Spain	15.05	18.21	21.0%
Sweden	21.36	23.16	8.4%
United Kingdom	29.48	28.09	-4.7%

2020 also posed many challenges for telecom operators around the world as customers shifted use patterns. Despite these challenges, many Europeans saw increases in median roaming speeds year-over-year. In fact, customers in 17 out of the 26 countries analyzed saw faster download speeds while roaming elsewhere in Europe when comparing Q1 2020 to Q1 2021. Estonians saw the largest increase at 51.5% (from 27.82 Mbps to 42.16 Mbps), the Netherlands was next with a 44.0% jump (from 18.39 Mbps to 26.48 Mbps) and Luxembourg saw a 39.8% increase in download speed (from 18.82 Mbps to 26.31 Mbps).

Countries whose customers experienced year-over-year decreases in median downloads speed while roaming include Slovakia (20.0% decrease), Italy (19.7%), Ireland (18.9%), Greece (13.5%), the U.K. (4.7%), Germany (2.9%), Czechia (2.4%), Finland (1.6%) and Portugal (0.2%).

While the year-over-year change is an interesting baseline metric, it’s also important to note only Denmark, Germany, Poland and Spain had consistently slower median roaming download speeds than the European average during every quarter from Q1 2020 to Q1 2021. Every other country had at least one quarter where speeds were faster than the European average.

Outbound roaming speeds varied drastically from country to country from Q1 2020 to Q1 2021

Roaming speeds are heavily dependent on agreements between individual operators, which means they can vary dramatically by country and by operator. We looked closely at outbound roaming for individual countries to see how different countries’ networks performed during COVID-19 lockdowns.

Customers from the Netherlands roaming in France saw the fastest median roaming download speed in all of Europe during Q1 2021 at 70.46 Mbps. Customers from Germany roaming in Portugal experienced the slowest median roaming download speed during Q3 2020 at 0.42 Mbps.

Here were some of the fastest roaming speeds from select countries to other countries within Europe between Q1 2020 and Q1 2021:

Netherlands to France (70.46 Mbps in Q1 2021)
Bulgaria to the U.K. (58.21 Mbps in Q4 2020)
Netherlands to Poland (55.77 Mbps in Q1 2021)
Denmark to Sweden (40.46 Mbps in Q4 2020)
Finland to Estonia (48.41 Mbps in Q1 2020)

Here were some of the slowest roaming speeds between Q1 2020 and Q1 2021:

Germany to Portugal (0.42 Mbps in Q3 2020)
Czechia to France (4.98 Mbps in Q3 2020)
France to Portugal (5.54 Mbps in Q3 2020)
Hungary to France (5.95 Mbps in Q3 2020)
Poland to Belgium (7.59 Mbps in Q1 2020)

We’ll continue to watch roaming speeds over the next year to see how roaming changes as more countries reopen and travel picks up again. If you’re interested in learning more about roaming speeds for your business or country, please click here.

About the Author

Josh Fomon

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Josh Fomon | July 27, 2021

Oslo Tops the List of World Capitals with the Fastest 5G in Q1-Q2 2021

Mobile operators are rapidly expanding 5G deployments across the globe, with 16,410 new 5G deployments across 109 countries added to the Ookla 5G Map^™ in June 2021 alone. Huge investments in 5G are being made to increase performance, especially in major cities. We used Speedtest Intelligence® to see which world capitals have the best 5G speeds and availability, based on locations with commercially available 5G during Q1-Q2 2021.

Oslo, Norway was the fastest world capital for 5G during Q1-Q2 2021

ookla_fastest_5g_download_speed_world_capitals_0721

The race for fastest 5G performance among world capitals was extremely competitive during Q1-Q2 2021. Oslo, Norway had the fastest 5G of any world capital, clocking in with a median download speed of 526.74 Mbps. Seoul, South Korea had the second fastest median download speed over 5G at 467.84 Mbps; Abu Dhabi, United Arab Emirates was third (421.26 Mbps); Doha, Qatar fourth (413.40 Mbps) and Stockholm, Sweden fifth (401.30 Mbps). Riyadh, Saudi Arabia (384.66 Mbps); Kuwait City, Kuwait (338.97 Mbps), Muscat, Oman (318.95 Mbps); Beijing, China (291.19 Mbps); and Taipei, Taiwan (287.86 Mbps); rounded out the top 10. Helsinki, Finland showed a median 5G download speed of 279.59 Mbps; Sofia, Bulgaria 260.55 Mbps; Canberra, Australia 258.39 Mbps; Bangkok, Thailand 253.73 Mbps; Manama, Bahrain 249.71; Dublin, Ireland 223.01; Luxembourg City, Luxembourg 209.98 Mbps; Paris, France 208.48 Mbps and Bucharest, Romania 203.44 Mbps.

We saw median 5G download speeds between 150 Mbps and 200 Mbps in the following world capitals during Q1-Q2 2021: Ottawa, Canada (196.11 Mbps); Hanoi, Vietnam (195.99 Mbps); Bratislava, Slovakia (188.23 Mbps); Madrid, Spain (183.37 Mbps); Bern, Switzerland (175.69 Mbps); Rome, Italy (171.79 Mbps); London, United Kingdom (167.50 Mbps); Tokyo, Japan (167.02 Mbps); Athens, Greece (164.95 Mbps); Copenhagen, Denmark (162.75 Mbps); Ljubljana, Slovenia (158.50 Mbps); Hong Kong (153.78) and Washington, D.C., United States (151.80 Mbps).

Cape Town, South Africa was the slowest world capital for 5G in Q1-Q2 2021

ookla_slowest_5g_download_speed_world_capitals_0721

Speedtest Intelligence shows Capetown, South Africa had the slowest median download speed over 5G during Q1-Q2 2021 at 53.33 Mbps. Other world capitals with slower median 5G download speeds included: Brasilia, Brazil (62.18 Mbps); San Juan, Puerto Rico (72.59 Mbps); Warsaw, Poland (80.18 Mbps); Singapore (111.20 Mbps); Manila, Philippines (112.23 Mbps); Prague, Czechia (116.30 Mbps); Budapest, Hungary (137.54 Mbps); Amsterdam, Netherlands (139.75 Mbps); Zagreb, Croatia (140.92 Mbps); Vienna, Austria (144.93 Mbps); Jerusalem, Israel (145.17 Mbps); and Berlin, Germany (148.16 Mbps).

Capitals not mentioned on either of these lists did not have sufficient 5G samples during Q1-Q2 2021 to be included in this report.

The fastest 5G speeds are yet to come

5G is rapidly improving across the world and we’re eager to see how countries, cities and operators continue to perform during Q3 2021 and beyond. If you want to see how your 5G network performs against these benchmarks, please download the Android or iOS app, and take a Speedtest®. Learn more about 5G provider performance in select cities here, and visit the Ookla 5G Map^TM to see which providers are offering 5G in your area.

Editor’s note: This article was updated on July 28 to reorganize the content for clarity.

About the Author

Josh Fomon

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Ookla | September 18, 2023

New Speedtest Data Shows Starlink Performance is Mixed — But That’s a Good Thing

Satellite providers are playing no small part in the rapid expansion of global connectivity. Some experts predict there will be 58,000 satellites orbiting the earth by 2030 — a nearly 725% increase from 2023. Ookla® is back with our ongoing satellite internet series with compelling, fresh data for satellite providers in Africa, Europe, and Oceania during Q2 2023, including SpaceX’s Starlink, Viasat, and Skylogic.

This analysis includes Starlink Net Promoter Score (NPS) data for France, Germany, Italy, New Zealand, and the United Kingdom, year-over-year data for satellite providers in Europe and Oceania from Q2 2022 to Q2 2023, and new Q2 2023 data from Starlink in Africa.

Starlink users across different continents continue to love the service

Using Speedtest Intelligence®, we examined NPS ratings data for Starlink users against an aggregate of all fixed broadband providers combined.

NPS is based on Speedtest® user responses after being asked how likely they are to recommend their provider to friends or family on a 0 to 10 scale. NPS ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), and is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

As you can see from the above image, Starlink users in France, Germany, Italy, New Zealand, and the U.K. had an NPS score much higher than the aggregate score for all fixed broadband providers combined during Q2 2023. France had the highest NPS among the aggregate of fixed broadband providers for the countries we surveyed at -15.98 and fixed broadband providers had a much faster median download speed at 165.37 Mbps to Starlink’s 107.56 Mbps. In New Zealand there was a similar story with the aggregate of fixed broadband providers having a -20.40 NPS to Starlink’s 48.83, while having a faster median download speed 147.86 Mbps to 113.78 Mbps during Q2 2023.

Germany, which had the lowest NPS rating of aggregate of fixed broadband providers in Europe at -30.10, also had the smallest difference in NPS with Starlink scoring 38.19. Interestingly, the aggregate of fixed broadband providers and Starlink both had similar median download speeds at 83.16 Mbps and 82.56 Mbps, respectively, during Q2 2023.

Of note, Starlink had much higher NPS ratings and median download speeds than the aggregate of all fixed providers combined in Italy and the U.K., respectively, during Q2 2023. Starlink’s NPS was 50.20 to -25.61 for the aggregate of all fixed broadband providers in Italy during Q2 2023, while the median download speeds were 100.68 Mbps to 63.99 Mbps. In the U.K., Starlink’s NPS was 47.18 to -26.88 for the aggregate of all fixed broadband providers combined, with the median download speeds a little closer, 100.11 Mbps to 77.38 Mbps, respectively.

In our last report, we found a wide NPS gap between U.S. rural Starlink users — who often have fewer options for fixed broadband access — and the corresponding aggregate of fixed broadband providers. Given that all five of these countries have rural or remote regions that are underserved or not served by traditional broadband offerings, it may be no surprise that Starlink users who reside in those areas may feel positive about having access to fast broadband internet.

Starlink speeds over 100 Mbps in 14 European countries during Q2 2023, speeds stabilizing across Europe

Key takeaways:

Starlink results were the fastest among satellite providers we surveyed.
Starlink quarter-to-quarter speeds improved or remained about the same (between 5% and -5%) in 23 countries, while decreasing in 4 countries.
Among the 27 European countries we surveyed, Starlink had median download speeds greater than 100 Mbps in 14 countries, greater than 90 Mbps in 20 countries, and greater than 80 in 24 countries, with only three countries failing to reach 70 Mbps.
Skylogic, while delivering speeds slower than Starlink, showed stabilized broadband speeds over the past year for those seeking a Starlink alternative.

Chart of Satellite Performance in Croatia, Q2 2022 – Q2 2023

Chart of Satellite Performance in Belgium, Q2 2022 – Q2 2023

Chart of Satellite Performance in Bulgaria, Q2 2022 – Q2 2023

Chart of Satellite Performance in Czech Republic, Q2 2022 – Q2 2023

Chart of Satellite Performance in Denmark, Q2 2022 – Q2 2023

Chart of Satellite Performance in Estonia, Q2 2022 – Q2 2023

Chart of Satellite Performance in Finland, Q2 2022 – Q2 2023

Chart of Satellite Performance in France, Q2 2022 – Q2 2023

Chart of Satellite Performance in Germany, Q2 2022 – Q2 2023

Chart of Satellite Performance in Greece, Q2 2022 – Q2 2023

Chart of Satellite Performance in Hungary, Q2 2022 – Q2 2023

Chart of Satellite Performance in Ireland, Q2 2022 – Q2 2023

Chart of Satellite Performance in Italy, Q2 2022 – Q2 2023

Chart of Satellite Performance in Latvia, Q2 2022 – Q2 2023

Chart of Satellite Performance in Lithuania, Q2 2022 – Q2 2023

Chart of Satellite Performance in Netherlands, Q2 2022 – Q2 2023

Chart of Satellite Performance in Norway, Q2 2022 – Q2 2023

Chart of Satellite Performance in Poland, Q2 2022 – Q2 2023

Chart of Satellite Performance in Portugal, Q2 2022 – Q2 2023

Chart of Satellite Performance in Romania, Q2 2022 – Q2 2023

Chart of Satellite Performance in Slovakia, Q2 2022 – Q2 2023

Chart of Satellite Performance in Sl, Q2 2022 – Q2 2023

Chart of Satellite Performance in Spain, Q2 2022 – Q2 2023

Chart of Satellite Performance in Sweden, Q2 2022 – Q2 2023

Chart of Satellite Performance in Switzerland, Q2 2022 – Q2 2023

Chart of Satellite Performance in United Kingdom, Q2 2022 – Q2 2023

Over the past year, we’ve seen huge developments in the global satellite market, Europe notwithstanding, with Amazon’s Project Kuiper moving forward, the EU creating its own satellite constellation, and OneWeb and Eutelsat merging. While Starlink continues to lead for performance among satellite providers we surveyed, Starlink has experienced some major hurdles over the past year as users flock to the service and speeds have subsequently dipped — but of note those concerns seem to have started allaying in most of Europe during Q2 2023.

At first glance, year-over-year median download speeds for Starlink are about the same (-5% to 5%) or better (greater than 5%) from Q2 2022 to Q2 2023 in 15 countries and slower (decreasing more than 5%) in 8 countries. But among the 27 countries we surveyed during Q2 2023, Starlink had speeds faster than the aggregate of all fixed broadband providers combined in 11 countries (Austria, Belgium, Bulgaria, Croatia, Czechia, Estonia, Greece, Ireland, Italy, Latvia, and the U.K.) Those speeds were most notably faster in Croatia and Greece for Starlink at 94.41 Mbps to 45.24 Mbps and 108.97 to 44.09 Mbps, respectively, during Q2 2023. Speeds were about the same in four countries (Finland, Slovenia, Germany, and Lithuania), and speeds were slower than the aggregate of fixed broadband providers in 12 countries, most notably in Poland, Spain, Romania, Denmark, and France which saw between 50% and 105% faster aggregate fixed broadband speeds than Starlink.

Quarterly download speeds stabilizing or improving

Looking at results from Q1 2023 to Q2 2023, median download speeds for Starlink remained about the same (between 5% and -5%) in 23 countries, while decreasing in four countries. That’s a big deal, especially given Starlink had median download speeds greater than 100 Mbps in 14 countries, and greater than 90 Mbps in 20 countries, and greater than 80 in 24 countries — with only three countries failing to reach 70 Mbps.

While trailing Starlink speeds, Skylogic recorded median download speeds in Italy at 29.21 Mbps during Q2 2023, a roughly 27% statistical increase year-over-year from 22.28 Mbps during Q2 2022. Notably, Skylogic recorded a median download speed of 68.44 Mbps in Italy during Q1 2023. Among the various countries we recorded Skylogic data for during the past year, the range of median download speeds varied between 19.53 Mbps and 68.44 Mbps, with most speeds between 28 and 50 Mbps, all fast enough to stream 4K video online. Viasat, had relatively similar download speeds in Germany and Italy at 17.22 Mbps and 17.45 Mbps, respectively, during Q2 2023.

Top 10 fastest Starlink download speeds in European countries

Starlink in Switzerland had one of the fastest median download speed among countries with Starlink during Q2 2023 at 122.47 Mbps, followed by Denmark (117.38 Mbps), Austria (111.91 Mbps), Belgium (111.20 Mbps), Hungary (108.97 Mbps), France (107.56 Mbps), Ireland (104.42 Mbps), Estonia (102.38 Mbps), Portugal (101.75 Mbps), and Latvia (100.94 Mbps). Sweden, Italy, Bulgaria, and the U.K. all followed but had speeds greater than 100 Mbps.

Upload speeds for Starlink are down year over year, but quarterly speeds almost all improved or were about the same

Upload speeds for Starlink mostly decreased notably year over year, with only the U.K. showing an improved median upload speed in Q2 2023 out of 27 countries surveyed. However, looking quarter to quarter, Q2 2023 upload speeds for Starlink stayed about the same or improved in 25 out of 27 countries, with only Greece and Ireland showing declines. For upload speeds, Starlink all 27 countries we surveyed had upload speeds between 10 Mbps and 15 Mbps except Portugal (17.70 Mbps), Hungary (16.91 Mbps), Croatia (16.12 Mbps), Bulgaria (15.93 Mbps), Romania (15.82 Mbps), Spain (15.79 Mbps), and Poland (9.11 Mbps). Starlink in Greece was the only instance of a satellite provider in Europe having an upload speed greater than the aggregate of all fixed providers combined, 12.97 Mbps for Starlink to 7.85 Mbps for the aggregate of fixed broadband providers combined. Skylogic showed upload speeds lower than 4 Mbps in both Austria and Italy during Q2 2023. Viasat had upload speeds of 3.51 Mbps in Germany and 4.69 Mbps in Italy during Q2 2023.

Multi-server latency is stabilizing for Starlink users across Europe

As an low-earth orbiting (LEO) satellite internet provider, Starlink has a leg up on some satellite competitors who rely on further away geosynchronous-earth orbit (GEO) and medium-earth orbit (MEO) satellite constellations. However, once again, all the aggregates of all fixed broadband providers in Europe had much lower multi-server latencies than Starlink, Viasat (which had latencies over 600 ms) and Skylogic (which had latencies over 700 ms). That being said, Starlink still saw multi-server latencies under 60 ms in the U.K. (51.26 ms), Spain (53.37 ms), Portugal (55.84 ms), and Belgium (59.34 ms). Starlink saw most countries’ multi-server latencies between 60 and 90 ms.

Starlink speeds stabilize in Oceania

Chart of Satellite Performance in Australia, Q2 2022 – Q2 2023

Chart of Satellite Performance in New Zealand, Q2 2022 – Q2 2023

Chart of Satellite Performance in Tonga, Q2 2022 – Q2 2023

Oceania, the second least densely populated continent in the world to Antarctica, has rural and remote populations that benefit from (and even rely on) satellite internet connections. Luckily for rural and remote Starlink users, they’ve probably seen a good amount of stability over the past year with Q2 2023 median download speeds in New Zealand at 113.78 Mbps (105.99 Mbps in Q2 2022) and Australia at 104.92 Mbps (102.76 Mbps in Q2 2022). Tonga, which is very remote, saw download speeds drop from 45.25 Mbps in Q2 2022 to 37.95 Mbps in Q2 2023.

Upload speeds also showed some stability with Australia going from 10.45 Mbps in Q2 2022 to 11.33 Mbps during Q2 2023 and New Zealand going from 12.31 Mbps to 14.62 during the same time period. Tonga saw a notable drop in speeds year over year from 19.26 Mbps in Q2 2022 to 6.66 Mbps Q2 2023.

Multi-server latency, which usually will be higher for satellite internet options, showed promising results for Starlink in Oceania during Q2 2023. Multi-server latency dropped noticeably in New Zealand year over year, going from 89.38 ms in Q2 2022 to 46.42 ms in Q2 2023. Australia saw a more modest drop with multi-server latency going from 63.04 ms to 59.78 ms from Q2 2022 to Q2 2023. Tonga saw an increase in multi-server latency from 125.24 ms to 137.16 ms during the same time period.

Starlink in Africa is off to a promising start

Starlink, which first launched on the African continent in Nigeria this past January, is showing intriguing early results. Speedtest Intelligence showed that Starlink in Nigeria had a faster median download speeds than all aggregate fixed broadband providers combined at 63.69 Mbps to 15.60 Mbps during Q2 2023. Upload speeds were more similar during the same time period with Starlink at 13.72 Mbps and the aggregate of all fixed broadband providers combined at 10.60 Mbps. Starlink did have a marginally higher multi-server latency at 55.88 ms to 50.26 ms during Q2 2023.

In Rwanda, median download speeds were a little closer with Starlink recording a median download speed at 63.10 Mbps in Q2 2023 compared to the aggregate of all fixed broadband providers combined at 34.55 Mbps. Starlink trailed behind for median upload speed at 6.88 Mbps to 10.05 Mbps for fixed broadband providers during Q2 2023. Multi-server latency for Starlink was much higher at 320.45 ms to 29.04 ms for fixed broadband providers during the same time period.

The 2023 space revolution is off to a huge start

Here are some major updates about what’s next for various different satellite competitors:

After delays, Amazon’s Project Kuiper aim to launch prototype satellites this fall

Facing a series of rocket-related delays, Amazon recently announced it could send its first two Project Kuiper prototypes into orbit in late September. That news follows a recently announced $120 million 100,000-square-foot satellite processing facility at NASA’s Kennedy Space Center in Florida. Planning on offering internet service in 2025, Amazon is slated to have half of its 3,236 LEO satellite constellation in space by 2026.

China’s grand ambitions to provide internet connectivity to over 362 million people

According to the Wall Street Journal, over 362 million people in China don’t have access to the internet — which is about 1 in every 4 people in China, a large portion of which live in rural or remote communities. In order to overcome that connectivity gap, China is looking to the sky to create its own satellite constellation with potentially over 12,000 satellites. China’s biggest gap seems to be with recreating the success of SpaceX’s reusable rockets — however, initial tests are far underway and a host of reusable rockets are slated for test launches in 2024.

SpaceX’s Starlink service offerings are about to rapidly expand

While Starlink continues to lead among satellite providers in most areas of the world, their expansion is only starting. Looking at the Starlink availability map, Starlink has an incredibly busy rest of 2023 and 2024 in Africa, Asia, and South America — and they’re marking their intent to expand into most of the world. That comes as Starlink marked launching over 5,000 satellites into space at the end of August. With some wiley entrepreneurs already renting out their Starlink “Dishy McFlatfaces” to vacationers and campers for $25-30 dollars a day, satellite connectivity is truly becoming a full-time gig.

Viasat’s bad luck might affect entire industry

Viasat launched the first of its three long-awaited Viasat-3 arrays — but then their first satellite suffered an antenna anomaly, which prevented a large reflector to deploy that affects whether or not the satellite can operate as intended. While Viasat is rushing to solve the issue, this could ultimately trigger a $420 million insure claim for the loss of the $700 million satellite. With such a high-value loss, this could send ripples through the satellite industry, causing insurance premiums to skyrocket for companies looking to mitigate potential losses through insurance. All of this comes on the heels of acquiring Inmarsat in May for $7.3 billion to expand its satellite arrays and spectrum holdings. We’ll be watching to see whether or not Viasat can find a solution.

Eutelsat and OneWeb merger imminent, big moves abound

The Eutelsat and OneWeb merger should make competitors take notice — combining satellite networks, expanding enterprise offerings, and competing in emerging markets has big revenue potential — with OneWeb having an already established LEO network of 630 satellites and Eutelsat offering 36 GEO satellites. Of note, OneWeb recently inked a deal with Telstra in Australia to provide satellite backhaul for locations “where satellite backhaul is a preferred or only viable option.” OneWeb is also partnering with the European Space Agency to develop a next-gen 5G beam-hopping satellite, which could quickly increase connectivity for people traveling or for disaster areas that need emergency connectivity. Shareholders are set to vote on approving the merger on Sept. 28.

European Union greenlights multi-orbit constellation

With grand ambitions to launch a multi-orbit, €6 billion constellation in 2024, the European Union is partnering with a consortium of industry players including Airbus, SES, Eutelsat, Hispasat, and Thales to develop the EU’s IRIS² project. The EU still expects to have the first of its satellites go live by the end of 2024 and have a fully operational constellation by 2027.

HughesNet aiming to launch Jupiter 3 array in Q2 2023

HughesNet successfully launched its Jupiter 3 array on July 29, which aims to provide U.S. and Latin America consumers with higher broadband download speeds. While the actual satellite will take some time to reach its geosynchronous orbit and deploy, this satellite adds 500 Gbps of Ka-band capacity for HughesNet, which could see consumers reaching download speeds between 50 Mbps and 100 Mbps. We’ll be eagerly awaiting Speedtest® results from HughesNet’s Jupiter 3 array.

Ookla will continue monitoring new satellite internet developments

2023 continues to be an important year for satellite internet providers. Satellite connectivity is something we’ll be watching closely and we’ll continue our series next quarter with Q3 2023 data from select continents including North America. In the meantime, be sure to download the Speedtest app for Windows and Mac computers or for iOS or Android for devices and see how your satellite internet stacks up to our results.

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Sylwia Kechiche | November 23, 2023

Empowering Europe's Digital Ascent: Insights from Ookla's Gigabit Revolution Webinar

Ookla® has recently hosted a webinar on “Accelerating Europe’s Gigabit Revolution: The importance of high-speed internet in the digital era.” We gathered representatives from three European fiber providers, vertically integrated UK Internet Service Provider (ISP) Hyperoptic, Polish open-access fiber network provider, Fiberhost, and Spanish wholesale provider Onvia, to discuss their strategies and challenges related to fiber roll out and adoption. Industry experts from the European Competitive Telecommunications Association (ecta) and two research houses, Assembly Research and Omdia, also joined us.

European Commission’s Digital Decade 2030 Strategy

The European Commission’s Digital Decade 2030 strategy, also known as the Digital Compass, is an ambitious roadmap to speed up the digital transformation of Member States by 2030. One of its primary objectives is to enhance digital connectivity, with specific targets such as 100 Mbps services by 2025 and gigabit coverage for all EU households by 2030. We recently published an article to provide a reality check on the progress towards a Gigabit society. Our data suggests a wide gap between advertised and actual speeds for gigabit services, with speeds approaching 100 Mbps commonly seen by users. Despite this gap, our webinar participants were optimistic about achieving the Gigabit Society goal, with 71% supporting that view.

Chart of Percentage of Households Subscribing to Fixed Broadband of at Least 1 Gbps

The EU goal predominantly focuses on the availability aspect. However, it is important to note that having fiber networks available does not automatically equate to actual penetration or adoption rates, although it is a necessary prerequisite. Having physical accessibility to network services is, of course, a vital first step before actual usage, which is influenced by multiple factors such as affordability, awareness, and the perceived need for the service.

The European fiber network landscape

Stephen Wilson, Senior Principal Analyst from Omdia, provided an analyst’s perspective on how the fiber networks’ competitive landscape is evolving for alternative operators and incumbents. He stated that there has been a substantial increase in Fiber-To-The-Premises (FTTP) coverage, and the investment case for fiber has been spurred by the pandemic. Leading countries, including those in Iberia and Eastern Europe, are pushing coverage to 90% of premises or more, driven by a positive business case. While FTTH (Fiber to the Home) subscriber penetration is generally experiencing steady growth, country-level variations exist, with factors like digital literacy, existing broadband penetration, and competition playing crucial roles in the observed trends. Countries such as Spain and Romania have achieved significant FTTH penetration rates, while others like France have outperformed predictions, emphasizing the diverse dynamics influencing fiber adoption across Europe.

Importance of supportive regulatory framework

James Robinson, Senior Analyst from Assembly Research, highlighted three measures the European Commission is taking as it seeks to deliver against the Digital Decade’s connectivity targets: the draft Gigabit Recommendation, the proposed Gigabit Infrastructure Act, and a plan for a Digital Networks Act. Although broad industry support exists for the Gigabit Infrastructure Act (GIA), the draft Gigabit Recommendation has proven to be the most controversial. Both measures are still nevertheless expected to be finalized by the end of the year. The Digital Networks Act (DNA) will take longer to materialize, with a white paper not due until H1 2024. Despite its catchy title, the ‘DNA’ is unlikely to represent the urgent concrete action many operators had hoped to see from the Commission following the launch of the exploratory consultation back in February of this year.

Luc Hindryckx, Director General at ecta, expressed doubt about an investment gap that could endanger the 2030 targets. He suggested that some proposed legislation had been developed to support only a few operators rather than to promote competition. Hindryckx stressed the importance of bringing the Gigabit Infrastructure Act to “a good end” and ensuring the reduction of the timing for obtaining permits to deploy networks. He also pointed out that the GIA is complementary to the European Electronic Communication Code (ECCC), and its key elements include asymmetrical regulation and the Significant Market Power (SMP) regime. Overall, ecta emphasizes the importance of regulatory measures that foster competition, encourage investment, and create a level playing field, ultimately contributing to the successful deployment of gigabit connectivity and the Digital Decade 2030 objectives.

Succeeding in Rural Areas

Marta Wojciechowska, Chief Executive Officer at Fiberhost, has reported that the company has already met its goal of extending its fiber-optic network to over 1.3 million households by the end of the year. The company primarily focuses on underserved areas, where deployment costs tend to be higher and less predictable. While there are uncertainties regarding demand and fiber service uptake, there are unique benefits, including the low risk of overbuilding. However, the investment process varies significantly between urban and rural areas. In cities, one kilometer of infrastructure can connect one hundred to two hundred households, depending on the city’s size. In rural areas, connectivity extends to just seventeen households per kilometer.

Furthermore, up to 19 formal approvals may be required for infrastructure deployment, which extends the time to connect premises in rural areas to an impractical 24 months. The cost of connecting one household in these secluded “white spots” is over five hundred percent higher than in cities. Overcoming these challenges requires expertise, experience, and a collaborative approach, emphasizing the importance of partnerships with multiple stakeholders. These include local governments and subcontractors to achieve common goals in fiber network expansion.

Strategies for Expansion

Icíar Martínez, Markets and Product Director at Onivia, acknowledged they face similar challenges to Fiberhost but noted that their strategies for expanding the FTTH footprint might differ. Spain boasts close to 90% fiber optic coverage, thanks to private initiatives and government support. Their selective deployment focuses on rural and ultra-rural areas, addressing high customer interest. However, the cherry-picking strategy becomes expensive, impacting profitability, especially in densely competitive areas. Onivia aims to maximize capital returns by identifying key players, adopting XGPON technology for speeds up to 10 Gbps, and strategically balancing deployments in large cities and rural regions to optimize network utilization based on market demands.

On the other hand, Howard Jones, Head of Communications at Hyperoptic, noted that the Hyperoptic approach is distinct, focusing on urban areas with densely populated regions. The key lies in a granular business case approach, evaluating each deployment building by building and street by street. Hyperoptic’s philosophy centers on understanding that the network’s value lies in retaining customers, emphasizing a customer-centric business model. With a customer experience-oriented strategy, the ISP addresses challenges in the UK broadband market, historically marked by lower speeds and inadequate competition. By delivering a high-quality network, reliable service, and fair pricing policies, Jones highlighted that the company aims to set new standards in customer experience, achieving a 40% penetration rate within approximately a year of network deployment.

Addressing take-up challenges

Marta shared that Fiberhost’s network would not be deployed in white spot areas without EU funds. Fiberhost is the largest beneficiary of EU-funded grants, but this is just the beginning of the investment process. They need to “earn money, and for that, we need to have a good take-up rate.” She added that they must work hard to encourage people to join the fiber network. Their analysis showed that there is a slowdown in activations after ~40 %. While early adopters (47%) are willing to pay a premium for fiber internet, a substantial portion of potential users remain hesitant, contributing to the overall challenge of achieving a high take-up rate. The remaining 53% of households exhibit characteristics of an older demographic (above fifty-five) with limited internet usage, often for undemanding tasks. Their price sensitivity and lower discretionary income present a formidable barrier to higher adoption rates. As a result, Fiberhost adopts a multifaceted strategy, encompassing high-level engagement with Internet Service Providers (ISPs), targeted sales promotions, and educational initiatives. This strategic flexibility recognizes the absence of a one-size-fits-all solution and emphasizes the need for nuanced approaches tailored to the diverse challenges within each territory.

Iciar echoed this sentiment but also highlighted a need to implement a connectivity plan, not just deploy fiber, but also to digitalize rural areas. Access to a broadband network in rural households is essential, and so is educating people on the benefits of accessing new technologies. Onivia is exploring synergies with other technologies like 5G or satellite to extend broadband connectivity into areas that are difficult to reach. Iciar mentioned that working with local authorities is key to reusing existing infrastructure and avoiding building and disturbing neighborhoods with work.

Demand Aggregation and Competition

Stephen pointed out that the most successful operators are already in the 60-70% take-up rates of premises passed in countries like Norway, which points to demand aggregation being an important factor in getting pre-commitments before you roll out. Howard concluded, “Competition is the key to ensuring that these targets are met because I don’t believe that incumbents alone will do it. They need to be driven, and driven by competition.” He added the introduction of ‘One Touch Switch’ adds another layer of competition into the UK market and presents an opportunity to break the stranglehold of the big retail providers, who still often tend to sell FTTC (Fiber to the Cabinet), by moving a significant number of customers to alternate providers who are more likely to offer FTTP. This initiative is crucial, but what’s more important is the need to retain competition for everyone.

The journey towards Europe’s gigabit revolution is indeed multifaceted and involves various factors such as regulatory landscapes, diverse deployment strategies, financial dependencies, and the imperative of competition. Achieving the Digital Decade 2030 targets demands not just the availability of physical networks but also a concerted effort to address adoption challenges and ensure that the benefits of enhanced connectivity reach all corners of society. A shared commitment to realizing Europe’s digital potential is crucial, and a regulatory framework that fosters competition emerges as a common thread, underlining its pivotal role in driving investment, innovation, and equality. Moving forward, collaboration, adaptability, and a unified approach are essential to achieving Europe’s digital aspirations. From our side, we will continue to report what we see from Ookla® data in terms of users actually experiencing speeds.

See the full webinar recording here.

About the Author

Sylwia Kechiche

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Isla McKetta | March 14, 2019

Ditch the Lag: Cities with Great Gaming Culture and Low Ping

Yes, you can game from anywhere with an internet connection. But if you’re at all competitive, it’s nice to play from somewhere with low ping and fast internet speeds. Plus when you need to leave the house, it’s extra nice to know you’re also surrounded by gamer culture. We’ve examined February 2019 Speedtest results in 35 cities that are known for their esports events, gaming conferences, game companies and more to find out who has the advantage and ranked them based on their ping.

The top contenders

Eleven_Gaming_Cities_0219

First place Bucharest, Romania is home to super-low ping, a lightning fast download speed and a thriving gaming culture. From Bucharest Gaming Week (which includes the CS:GO Southeast Europe Championship and the FIFA National Tournament) to their numerous local game studios, Bucharest is a great place to be a gamer whether you’re online or out and about.

The next five gaming cities with the lowest pings are all in Asia. Hangzhou, China comes in second overall with a fast ping and world-class download speeds. This city is so devoted to its gamers that it opened a $280 million gaming “city” in 2018 and plans 14 new esports arenas before 2022. Coming in third, Chengdu, China has an equally low ping to our first two contenders and serves as one of two host locations in China for the Global Mobile Game Confederation (GMGC). Both Hangzhou and Chengdu are also franchise holders in the Overwatch League, giving local gaming fans something to cheer about. Fourth place Singapore, host of the 5th Annual GameStart Convention in October 2018, had only a slightly slower ping than the first four cities and the fastest download speed of any of the cities we considered.

South Korea is home to the fifth and sixth best cities for gamers. A satellite city of Seoul, Seongnam-si boasts the Pangyo Techno Valley (a.k.a. the Silicon Valley of Korea) and numerous game development companies. Perfect for a city with a 9 ms ping. Though Incheon’s ping was a little slower at 12 ms, gamers there can console themselves with the city’s gamer cred — the 2018 League of Legends World Championship was held in Incheon’s Munhak Stadium.

Coming in at number seven, Budapest, Hungary is an emerging game city, having hosted its first big esports event (the V4 Future Sports Festival) in 2018, but a 12 ms ping makes them a strong contender. More established Malmö, Sweden is number eight with a slightly slower average download speed but the city is headquarters to Massive Entertainment, creators of Tom Clancy’s The Division series, Far Cry 3, Assassin’s Creed: Revelations and many more.

Vancouver, Canada, North America’s only qualifier for the top gaming cities list, comes in at number nine with a 12 ms ping and many gaming companies including the Canadian arms of Nintendo of Canada and EA (Electronic Arts). We included both Shanghai, China and Moscow, Russia on the top gamer cities list as both had a 12 ms ping as well, though the internet speeds in Shanghai are superior. Shanghai will also host the International Dota 2 in 2019 while Moscow is known for Epicenter.

The rest of the pack

Notably absent from the list above is most of the western hemisphere. Cities in North America were held back by their high pings. Cities in South America suffered from high pings and also slow internet speeds — something that esports leagues have complained is a barrier to investment.

Our full list of gaming cities provides wider geographical representation, even if the internet performance is not always as stellar. You’ll find Los Angeles in 27th place, behind Seattle, Boston and Las Vegas. And São Paulo, Brazil has the best showing in Latin America at 23rd.

**Internet Performance in 35 Cities with a Gaming Culture**
Speedtest Results | February 2019
City	Ping (ms)	Mean Download (Mbps)	Mean Upload (Mbps)
Bucharest, Romania	8	172.13	126.57
Hangzhou, China	8	125.93	29.54
Chengdu, China	8	101.92	33.80
Singapore	9	196.43	200.08
Seongnam-si, South Korea	9	155.25	114.83
Incheon, South Korea	12	139.84	102.91
Budapest, Hungary	12	132.72	54.46
Malmö, Sweden	12	126.28	105.67
Vancouver, Canada	12	117.55	50.23
Shanghai, China	12	75.14	30.06
Moscow, Russia	12	64.56	63.59
Oslo, Norway	13	115.46	69.03
Hong Kong, Hong Kong (SAR)	14	167.59	161.14
Zürich, Switzerland	14	144.36	109.39
Seattle, United States	15	138.50	79.88
Stockholm, Sweden	15	134.16	93.83
Auckland, New Zealand	15	92.05	53.30
Toronto, Canada	16	134.75	67.42
Boston, United States	17	152.42	60.87
Las Vegas, United States	17	141.69	41.22
Chennai, India	17	48.40	42.93
Cologne, Germany	18	63.77	18.36
São Paulo, Brazil	18	46.43	21.57
Jakarta, Indonesia	18	17.88	10.21
Mumbai, India	19	23.40	19.26
Paris, France	20	161.04	93.68
Los Angeles, United States	20	121.00	23.57
London, United Kingdom	20	63.58	23.18
Rio de Janeiro, Brazil	20	36.50	13.33
Buenos Aires, Argentina	21	34.31	6.40
Katowice, Poland	22	83.99	20.91
Mexico City, Mexico	25	37.66	15.39
Sydney, Australia	25	34.20	9.61
Santiago, Chile	26	56.13	18.49
Tokyo, Japan	28	99.24	101.90

Of course, die-hard gamers will know that a low ping in your city won’t necessarily save you if you’re playing on a distant server.

What’s the ping like in your city? Take a Speedtest and see if your connection is hurting your gameplay.

About the Author

Isla McKetta

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Sylwia Kechiche | October 23, 2023

A Reality Check on the Progress toward a Gigabit Society

The European Commission has set forth an ambitious goal of achieving a Digital Decade 2030 strategy, also known as the Digital Compass. The aim is to expedite the digital transformation of Member States by 2030. One of the primary objectives of this strategy is to improve digital connectivity, which will be measured through specific targets such as 100 Mbps services by 2025 and gigabit coverage to all EU households by 2030. In this article, we will discuss the progress made so far, the disparities in user experience, and the challenges that need to be addressed to achieve Europe’s connectivity goals.

Key messages

Digital Decade Ambition: The ambitious goals of the EU’s Digital Decade strategy are indeed lofty. Broadband services might promise speeds in excess of 1 Gbps, but the reality is that users rarely experience that level of speed. However, while the gap between advertised speeds and actual speeds for gigabit services is wide, speeds approaching 100 Mbps are far more common.
Median Download Speeds and Infrastructure Development: Several European countries are making substantial progress in offering high-speed broadband. Denmark, Spain, France, and Romania have notably fast median download speeds, primarily due to their fiber-to-the-home (FTTH) infrastructure investments. The type of broadband technology used in those countries (and others) significantly influences the gap between download and upload speeds, with fiber-based networks showing more balanced speeds.
AltNets Drive Fiber Adoption: Alternative network providers (AltNets) play a vital role in accelerating fiber adoption and addressing challenges mainstream ISPs face. Their role varies across countries and regions.
Take-up rates remain a challenge: With the completion of fiber rollout in several countries, the focus has now shifted towards promoting fiber subscriptions. However, there are challenges that persist, such as consumer reluctance and the need for incentives. A survey conducted in rural France revealed that 42% of the respondents found their current internet sufficient, while 37% said that they would be encouraged to upgrade if offered incentives.

You can also register for our November 8 webinar, where a panel of industry experts will discuss how Europe can accelerate the expansion of gigabit-capable infrastructure. Register now.

On the road to 100 Mbps

The European Commission aims to ensure that all European households, businesses, and public institutions should have access to “high internet speeds” of at least 100 Mbps by year-end 2025. The EU is showing progress in terms of achieving that target. According to Broadband Coverage in Europe 2022, 86.6% of EU households were within 100 Mbps + coverage, meaning they had access to broadband services capable of providing at least 100 Mbps download speeds.

While having networks available does not automatically equate to real penetration or adoption rates, it is an important prerequisite. Physical accessibility to network services is a vital first step before actual usage, which is influenced by factors such as affordability, awareness, and the perceived need for the service.

According to the Digital Economy and Society Index DESI 2023 dashboard for the Digital Decade, 55.08% of EU households had already subscribed to fixed broadband services with internet speeds of at least 100 Mbps. While this rate of subscribers is significant and an indicator of the EC’s ongoing progress, the region is still far from achieving its goal of universal, 100 Mbps coverage by 2025. Some countries like Spain, Sweden, and Romania, where over 80% of households subscribe to broadband exceeding 100 Mbps, have already made significant progress in terms of fiber coverage.

However, in those countries, there is a significant gap between what households subscribe to and what we see from Ookla® data in terms of users actually experiencing speeds above 100 Mbps. Netherlands, France, and Germany are the outliers where we see more users having “high internet speeds” compared to the speeds advertised in their broadband subscription package. This is particularly interesting because Germany still heavily relies on VDSL for high-speed access technologies. Still, there is a significant amount of work to be done before countries can deliver on their strategies to achieve the 100 Mbps target.

The EC’s goal of gigabit connectivity is certainly one of the driving forces behind the rollout of fiber networks in the region. So far, progress is mixed across the region in terms of fiber network rollouts and adoption. As we have discussed, regulatory incentives propel the move to fiber. For example, Romania has one of the highest Fiber to the Home/ Building (FTTP/B) penetration rates across the region — nearly 97.7% of households — which is partially driven by government-backed fixed infrastructure projects such as RoNet, and the special attention given to rural and disadvantaged areas. Portugal, which already scored high on fiber coverage, plans to launch an international public tender by the end of 2023 for a project to cover all underserved areas with fiber-optic networks to boost fiber penetration further.

The reality of gigabit speeds

The European Commission’s Digital Decade 2030 strategy seeks to extend gigabit (1 Gbps) connectivity to every European Union household by 2030. To track the progress of these objectives, the DESI plays a crucial role in tracking EC’s progress. Only 56% of households in the EU have access to the necessary fiber networks for gigabit connectivity, and the take-up rate (proportion of households that subscribe to fiber) is even lower. According to the DESI 2023 dashboard for the Digital Decade, 13.76% of households in the European Union have subscribed to fixed broadband with at least 1 Gbps as of 2022. Nevertheless, there is a significant disparity in these percentages across different EU nations. For instance, only five countries surpassed the EU value – France leading with 39.94%, Hungary second at 29.81%, followed by Romania at 23.35%, Denmark at 18.66%, and Spain at 14.57%.

Looking at this data one might believe that many European households have access to Gigabit internet speeds. However, the reality is different as not all of them genuinely experience such high speeds. In fact, the proportion of Speedtest® users registering median download speeds of at least 1 Gbps in many countries is quite low. For example, France only had 1.42%, Hungary at 0.54%, Romania at 0.1%, Denmark at 0.03%, and Spain at 0.27%.

The significant gap between expectations and reality underscores the importance of not only rolling out gigabit-capable networks but also stimulating demand for those services. Service providers also need to pay attention to home networking equipment. Our research has shown that in markets where legacy broadband technology (such as DSL or coax cable) is being replaced by advanced cable and fiber connections, Wi-Fi performance can lag behind ethernet. Wi-Fi speeds typically range from 30-40% of ethernet, indicating a need to accelerate the adoption of more advanced Wi-Fi technologies and optimize the home network environment.

Median download and upload disparities

Median speeds are a standard metric for measuring performance, but there’s more to the story for the end-user experience. Access technology, be it DSL, cable, or fiber, as well as customer premises equipment and end-user devices, significantly influence the user experience. In our recent article, we highlighted how the persistent use of legacy and underperforming Wi-Fi standards in home networks can hamper efforts to provide the best network experience to customers despite progress in terms of fiber rollout and adoption.

According to Speedtest Intelligence® in Q3 2023, across Europe, Denmark had the fastest median download speed for fixed broadband (196.43 Mbps), followed by Spain (176.08 Mbps), France (170.51 Mbps), and Romania (166.39 Mbps). Notably, several of those countries have a substantial gap between median download and upload speeds. The type of broadband technology implemented can heavily influence the divergence between download and upload performance. Nations still reliant on DSL and cable often exhibit lower median upload speeds and a wider gap between upload and download speeds. On one hand, the UK and Germany lag behind other countries in broadband infrastructure upgrades due to their reliance on copper-based technologies and cable networks and are at the tail end of the ranking.

On the other hand, Sweden, with a 63% Fiber-to-the-Home (FTTH) penetration rate in 2022, has the narrowest gap between download and upload speeds. Forward-thinking broadband infrastructure and significant municipal involvement have positioned Sweden to reach the EC’s goals in the coming years. France, Spain, Denmark, Romania, and Portugal are also making significant progress toward achieving full-fiber coverage, with France expecting a full-fiber rollout by 2025. As fiber broadband adoption increases, the gap between download and upload speeds will narrow, mainly because fiber subscriptions are typically offered with symmetrical speeds, where users would experience the same level of speed for both download and upload usage.

However, even when we look at “the best-connected” Speedtest users (those seeing speeds in the top 10th percentile of our results), there’s a wide range of performance. Download speeds ranged between 417.23 Mbps and 844.04 Mbps, while the range for upload speeds was even wider, with median upload speeds ranging from 57.11 Mbps to 599.39 Mbps.

When looking at speeds at the 10th percentile, only four countries topped 700 Mbps. France led with a top speed of 844.08 Mbps, followed by Hungary at 765.85 Mbps, Denmark at 734.91 Mbps, and Romania at 704.04 Mbps. Notably, three of these countries (Romania, France, and Denmark) also lead in the top 10% of upload speeds, with all three exceeding 500 Mbps.

While for most countries included in this analysis, top speeds are at least a few hundred Mbps apart, there are a few exceptions. Spain shined bright, with the top 10% of its download and upload speeds closely matched at 611.17 Mbps and 609.17 Mbps, respectively.

Beyond median speeds

To delve deeper into the performance and reliability of internet services across different countries, it can be helpful to look at the expected speed range, i.e., the range of speeds that the majority of users experience. This middle 50% of speeds are captured by the interquartile range, with the lower value of the range, or lower quartile, indicating the bottom 25% of speeds and the upper value of the range, or upper quartile, indicating the top 25% of speeds. Examining Speedtest Intelligence data from Q3 2023, the lower quartile download speed across European countries ranged from 28.15 Mbps to 81.48 Mbps (in other words,, 25% of downloads were below that speed), while upper quartile speeds clocked in between 166.16 Mbps and 441.38 Mbps (i.e., 25% of downloads were above this speed).

Role of AltNets

According to the FTTH Council Europe, alternative operators (AltNets) are playing a significant role in the adoption of fiber in the EU39 region. The EU39 region comprises the EU27, the UK, Iceland, Israel, North Macedonia, Norway, Serbia, Switzerland, Turkey, and 4 CIS other countries. In 2021, around 56% of FTTH/B initiatives were led by AltNets, which marks a shift from 2011 when alternative ISPs had a 71% share, and incumbents accounted for only 21% of initiatives.

We looked at data from Omdia to determine whether there is a correlation between the number of active ISPs and the speed of the transition to fiber networks measured by FTTH share of all connections. The relationship is not straightforward and varies significantly depending on each country’s competitive landscape and government initiatives.

Across a number of countries fiber accounts for the majority of subscriptions – Spain comes on top with 81.8%, followed by Romania (81.7%), Sweden (77.5%), and Portugal (62.4%). Spain is a good example of a market that has been migrating to fiber away from copper ahead of the incumbent Telefonica turning off its legacy fixed network in 2024. Furthermore, Spain’s National Commission for Markets and Competition (CNMC) has simplified its ‘MARCo offer’, making it easier for alternative operators to access Telefonica’s infrastructure to launch their own fiber optic services.

It is worth noting that countries like the UK and Poland, which have many ISPs, are also leading the way in AltNet-driven fiber initiatives. In our previous article looking at the impact of AltNets in the UK, we concluded that AltNets played an important role. In fact, AltNets provided the top speeds in London, Glasgow, Liverpool, and Manchester, as well as across a number of counties. Public funding has helped facilitate the emergence of fiber ISPs in rural areas where fiber deployment is not commercially viable. Other AltNets like Hyperoptic are already well established, deploying and operating an FTTP network in high-density areas, which connects existing and new multi-dwelling buildings.

Take-up rates come with challenges

As fiber rollout nears completion in some countries, the focus shifts to selling fiber subscriptions to households that are within fiber network coverage. Sweden leads with an 80.1% consumer take-up rate (proportion of households that subscribed to and are actively using fiber-optic broadband services), but Spain, Norway, and France also boast high rates above 70%.

Sweden was the country that pioneered the open access model for fiber networks to drive competition and contributed to the country’s high fiber broadband penetration rates. Fiberhost, a Polish open-access network provider, is a significant beneficiary of EU funds, with 99% of funding for building the country’s fiber network in white spot areas (areas with limited or no access to high-speed internet).

There also has been notable progress in the wholesale networks market in Europe, some of which look to connect remote and rural areas. The Italian wholesale operator, Open Fiber, is partially funded by the country’s National Recovery and Resilience Plan (PNRR), with the goal of connecting the grey areas (where no other operator has plans to develop an NGA network) to gigabit speeds.

However, challenges persist in convincing consumers to switch to full fiber, even in countries with high take-up rates. For instance, a joint venture by Orange conducted a survey in rural areas of France to understand why households with FTTH access hadn’t upgraded to fiber services. The study revealed that 42% found their current internet sufficient, while 37% said incentives would encourage them to upgrade. Incentives and other initiatives are being implemented to migrate customers onto fiber networks in many countries in the region and across the world.

Future Initiatives and Investments

Fiber offers superior internet speeds, lower latency, enhanced security, and environmental sustainability – a noteworthy upgrade from copper networks and also a path forward for some cable operators (instead of DOCSIS 4.0). AltNets are making strides in driving fiber deployment across Europe, pushing toward the EC’s ambitious goals of achieving a gigabit society.

Despite progress, obstacles remain in convincing consumers to fully transition to fiber services. Comprehending consumer behavior, promoting fiber benefits, and inspiring initiatives will all play significant roles in this endeavor. Likewise, continued investments must be made to keep Europe on track to attain its connectivity targets

For more insightful updates on Europe’s fiber connectivity status, look forward to the Network X event in October 2023. It’ll offer a live pulse on the latest developments in fiber connectivity. We will continue to follow European countries’ progress toward Gigabit society and monitor its impact on fixed broadband speeds. If you’d like to learn more about internet speeds and speed performance in other markets around the world, visit the Speedtest Global Index™.

You can also register for our upcoming webinar, “Accelerating Europe’s Gigabit Revolution” on Wednesday, November 8 at 9 a.m. CET (GMT+1). A panel of industry experts will come together to discuss how Gigabit Society fits into Europe’s digital transformation strategy and propose strategies to ensure digital access for all. A recording will be provided for registrants who can’t join the live presentation. Register now.

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Sylwia Kechiche

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Isla McKetta | April 17, 2018

EU Roaming is Free! But is it Fast?

When the European Commission put an end to roaming charges within the European Union (EU) last summer, they gave residents of member countries the freedom to take their mobile phones with them on vacation without fearing the bill when they got home. But how well are those phones performing when faced with foreign cell towers?

To find out, we took a look at Speedtest data from the first quarter of 2018 to see which countries’ residents are having the best (and worst) internet speed experiences abroad.

How much download speeds drop when you cross a border

The mean download speed in the EU when customers are at home is 30.57 Mbps, but that slows 16.6% to 25.50 Mbps when Europeans roam across a border.

Because your experience of speeds abroad is going to be based on what you’re used to, we compared countries based on the amount download speeds decreased rather than the actual speed abroad. Italians enjoyed a 15.4% increase in download speed when traveling. Estonians, Latvians and the Portuguese also saw faster downloads abroad.

**Mobile Download Speeds**
EU Countries | Q1 2018
Country	Local (Mbps)	Roaming (Mbps)	% Change
Austria	31.62	28.66	-9.4%
Belgium	44.56	26.00	-41.7%
Bulgaria	35.71	22.31	-37.5%
Croatia	34.75	31.36	-9.8%
Cyprus	25.34	23.40	-7.7%
Czech Republic	38.30	25.78	-32.7%
Denmark	42.55	22.40	-47.4%
Estonia	31.98	34.24	7.1%
Finland	32.68	29.99	-8.2%
France	32.35	24.47	-24.4%
Germany	26.03	26.00	-0.1%
Greece	34.48	28.40	-17.6%
Hungary	46.10	26.01	-43.6%
Ireland	19.98	19.00	-4.9%
Italy	30.32	34.98	15.4%
Latvia	27.37	28.97	5.8%
Lithuania	36.80	28.28	-23.2%
Luxembourg	42.43	22.46	-47.1%
Malta	42.14	25.05	-40.6%
Netherlands	53.07	25.46	-52.0%
Poland	22.05	20.29	-8.0%
Portugal	26.45	27.44	3.7%
Romania	28.74	21.95	-23.6%
Slovakia	28.79	23.73	-17.6%
Slovenia	28.42	27.15	-4.5%
Spain	31.94	24.32	-23.9%
Sweden	38.23	26.13	-31.7%
United Kingdom	26.16	21.08	-19.4%

On the other end of the spectrum, Dutch travelers experienced a 52% decrease in download speed when using mobile phones elsewhere in the EU. Residents of Denmark, Luxembourg, Hungary, Belgium and Malta all saw decreases of more than 40% when roaming.

In some cases, the decrease in download speed is due to the country’s relative speed. For example, the Netherlands has recently had the third fastest mobile speeds in the world according to the Speedtest Global Index so its residents are likely to see much slower speeds when traveling anywhere but Norway and Iceland. Other differences are probably better explained by how carriers prioritize out of country traffic, a decision that’s made between each individual carrier in each individual country.

Slow or not, at least roaming no longer comes with extra fees for EU residents. Unless you’re British, of course. With Brexit looming, not only could citizens of the UK have to return to paying roaming fees, the download speed they’ll be paying for abroad will be 19.4% slower than it is at home.

Again, a lot of factors go into what speeds you experience while roaming the continent. We hope this data will help you make an informed choice about your carrier depending on what your roaming data needs are. Share your experience by taking a Speedtest on Android or iOS.

About the Author

Isla McKetta

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How Boingo Leverages Ookla's Comprehensive Network Intelligence

Ookla Joins Ericsson's Leading Telecommunications Open RApp System

Starlink Slowed in Q2, Competitors Mounting Challenges

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Starlink speeds decreased in every country we surveyed over the past year as more users sign up for service

Starlink in Puerto Rico was the fastest satellite provider in North America

Starlink outperformed fixed broadband average in 16 European countries

Starlink in Brazil was the fastest satellite provider in South America

Starlink in New Zealand was the fastest satellite provider in Oceania

Biggest questions lie ahead, but competition will be good for consumers

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Josh Fomon

Sunsetting 3G to Aid 5G Progress in Central and Eastern Europe

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Key takeaways

Poland finally auctions 5G spectrum

Spectrum refarming to aid 5G deployment

North Macedonia scores high on 5G performance

A1 Bulgaria and Yettel Hungary head to head

Skopje leads the pack

The Road Ahead for 5G in CEE

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Sylwia Kechiche

How Roaming Affects Mobile Speeds in Europe

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Roaming in Europe typically means slower download speeds

Roaming vs. Local Mobile Download Speeds in Europe

Speedtest® Data | Q3-Q4 2019

Latency increases dramatically while roaming in Europe

Local vs. Roaming Latency in Europe

Speedtest® Data | Q3-Q4 2019

Locals spend more time on Wi-Fi than visitors in Europe

Percentage of Time Spent on Wi-Fi in Europe

Speedtest® Data | Q3-Q4 2019

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Maria Gómez

How COVID-19 Affected Roaming for Mobile Speeds in Europe

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Roaming speeds were slower in most European countries in Q1 2021

Median Local vs. Roaming Download Speeds in Europe

Speedtest Intelligence® | Q1 2021

Roaming decreased during the pandemic while speeds increased

Estonia saw the biggest year-over-year increase in median roaming download speed, Slovakia and Italy saw the largest decrease

Median European Roaming Download Speeds

Speedtest Intelligence® | Q1 2020 – Q1 2021

Outbound roaming speeds varied drastically from country to country from Q1 2020 to Q1 2021

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Josh Fomon

Oslo Tops the List of World Capitals with the Fastest 5G in Q1-Q2 2021

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Oslo, Norway was the fastest world capital for 5G during Q1-Q2 2021

Cape Town, South Africa was the slowest world capital for 5G in Q1-Q2 2021

The fastest 5G speeds are yet to come

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Josh Fomon

New Speedtest Data Shows Starlink Performance is Mixed — But That’s a Good Thing

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Starlink users across different continents continue to love the service

Starlink speeds over 100 Mbps in 14 European countries during Q2 2023, speeds stabilizing across Europe

Quarterly download speeds stabilizing or improving

Top 10 fastest Starlink download speeds in European countries

Upload speeds for Starlink are down year over year, but quarterly speeds almost all improved or were about the same

Multi-server latency is stabilizing for Starlink users across Europe

Starlink speeds stabilize in Oceania

Starlink in Africa is off to a promising start

The 2023 space revolution is off to a huge start

After delays, Amazon’s Project Kuiper aim to launch prototype satellites this fall

China’s grand ambitions to provide internet connectivity to over 362 million people

SpaceX’s Starlink service offerings are about to rapidly expand

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Eutelsat and OneWeb merger imminent, big moves abound

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Ookla will continue monitoring new satellite internet developments

Speedtest^® Data | Q3-Q4 2019

Speedtest^® Data | Q3-Q4 2019

Speedtest^® Data | Q3-Q4 2019