Tag: Malaysia

Ookla Research™ Articles
| March 25, 2025

Charting Malaysia’s 5G Journey: From Urban Priorities to Nationwide Coverage

Malaysia has made strong progress in improving mobile internet connectivity nationwide in recent years. Key government initiatives, particularly the National Digital Network Plan (JENDELA), combined with investments by telecommunications operators, have driven this growth. However, challenges remain in rural areas, where coverage is still inconsistent.

Key Takeaways

  • Malaysia’s mobile download speed increased 2.3 times as 5G adoption surged. Malaysia’s mobile performance improved significantly between Q1 2023 and Q4 2024, with median download speeds increasing 2.3 times from 45.57 Mbps to 105.36 Mbps. Upload speeds also rose from 12.84 Mbps to 19.62 Mbps. 5G adoption played a key role, growing from 6.7% of connections in Q1 2023 to 41.9% by Q4 2024.
  • From early to mid-2023, 5G Availability in Malaysia expanded from major urban states to more rural areas. Between Q1 2023 and Q4 2024, rural states saw noticeable increases in 5G Availability — the proportion of users of 5G-capable devices who spend most of their time on 5G networks — driven by network expansion beyond urban centers. Labuan Federal Territory recorded the largest increase, with a 34.3 percentage point rise.
  • Rural states reported faster 5G speeds than urban ones, due to lower congestion and network demand. In Q4 2024, states with lower 5G Availability, such as Kelantan, Terengganu, and Pahang, recorded median 5G download speeds exceeding 366 Mbps. Meanwhile, urbanized states like Selangor and Kuala Lumpur, with higher 5G Availability, reported slower speeds below 280 Mbps, highlighting the increasing strain on urban networks as 5G adoption accelerates.

Improving Nationwide Connectivity in Malaysia

The efforts of the Malaysian regulator, Malaysian Communications and Multimedia Commission (MCMC), and major telecommunications operators have been pivotal in narrowing the digital divide and improving internet connectivity nationwide. Central to these efforts is the Jalinan Digital Negara (JENDELA) program, which aims to expand 4G coverage, increase mobile broadband speeds, and prepare the country for 5G rollout. Phase 1, completed in 2022, focused on strengthening 4G networks and shutting down 3G services. By the end of this phase, 4G coverage had reached 96.9% of populated areas, with average mobile broadband speeds of 116.03 Mbps. Phase 2, which runs from 2022 to 2025, builds on this progress with targets of mean mobile broadband speeds of 100 Mbps and achieving 100% 4G and 80% 5G population coverage.

Malaysia’s 5G rollout has been a central part of its connectivity strategy, with Digital Nasional Berhad (DNB) leading the deployment of 5G infrastructure as the single wholesale network provider. The rollout aims to provide widespread 5G coverage by 2025, unlocking opportunities for advancements in smart cities, healthcare, and logistics.  In May 2023, the Malaysian government announced plans to introduce a second 5G network provider, contingent on DNB reaching 80% population coverage. DNB met this milestone in December 2023, recording 80.2% coverage. This achievement paved the path for the government to award the second 5G network license to U Mobile. According to MCMC, introducing a second provider is expected to drive competition, enhance network resilience, and help lower costs for consumers in the long term.

Steady 5G adoption pushes Malaysia’s mobile download speeds past 100 Mbps

Speedtest Intelligence® data reveals that Malaysia has experienced a steady increase in both mobile median download and upload speeds for all technologies. Our data reveals that median mobile download speeds for all technologies combined in Malaysia increased 2.3 times from 45.57 Mbps up to 105.36 Mbps between Q1 2023 and Q4 2024. There was a slight improvement across upload speeds, with the median mobile upload speed in the market  increasing in the same period from 12.84 Mbps to 19.62 Mbps.

Mobile (All Technologies Combined) Performance, Malaysia
Speedtest Intelligence® | Q1 2023 – Q4 2024

The continuous expansion of the 5G network by the nation’s 5G single wholesale network (SWN) provider, DNB, and increased 5G adoption has helped with the upward increase of mobile speed in the past two years. Data from GSMA Intelligence shows a steady and consistent increase in the percentage of 5G connections in Malaysia from Q1 2023 to Q4 2024. 5G connections grew from 6.7% in Q1 2023 to 21.7% by Q4 2023, and further to 41.9% by Q4 2024.

Percentage of Mobile Connections on 5G in Malaysia
GSMA Intelligence | Q1 2023 – Q4 2024

This sustained growth reflects expanding 5G coverage, the increasing availability of 5G devices, and growing consumer and enterprise demand for faster, more reliable mobile connectivity. The rollout by DNB and efforts by mobile operators to make 5G plans more accessible have contributed to this adoption. The data suggests that 5G has transitioned from early adoption stages to becoming a mainstream technology, with continued growth expected as 5G coverage expands nationwide.

5G Deployment Focus Shifts Toward Broader State-Level Coverage

By the end of 2022, DNB had achieved 50% 5G coverage of populated areas. Following this milestone, the government accelerated its target, mandating DNB to reach 80% coverage by the end of 2023 — a goal that was originally set for the end of 2024. Ookla’s 5G Availability data from Speedtest Intelligence represents the proportion of users of 5G-capable devices who spend most of their time on 5G networks. Between Q1 2023 and Q4 2024, Malaysia’s 5G Availability increased from 20.9% to 32.8%.

Analysis of the data from Q1 2023 to Q4 2024 reveals clear shifts in 5G deployment patterns across Malaysia. In early 2023, major cities and urban centers such as Putrajaya (35.4%), the Federal Territory of Kuala Lumpur (29.3%), and Johor (18%) reported the highest levels of 5G Availability. This early focus on urban areas was expected, as these densely populated locations provided faster returns on investment and met immediate demand from businesses and consumers.

5G Availability (%) Trend by State, Malaysia
Speedtest Intelligence® | Q1 2023 – Q4 2024

By mid-2023, deployment efforts began shifting toward smaller and more rural states. This shift is reflected in the substantial increases in 5G Availability in areas such as Labuan Federal Territory (+34.4 percentage points), Penang (+20.8), Kedah (+19.1), and Terengganu (+18.4). These gains align with the objectives of JENDELA Phase 2, which aims to extend 5G connectivity nationwide. The strong growth in these regions demonstrates the government’s and operators’ commitment to bridging the digital divide and ensuring more balanced connectivity between urban centers and rural communities.

Percentage Point Growth in 5G Availability Across Malaysian States
Speedtest Intelligence® | Q1 2023 – Q4 2024

Urbanized states and territories continued to see steady growth in 5G Availability, though at a slower rate compared to more rural states. For example, Putrajaya and Kuala Lumpur reported smaller increases of 16.1 and 10.4 percentage points, respectively, showing that these areas were already well covered and improvements were focused on coverage quality and capacity enhancements rather than new deployments. This deployment strategy reflects a balanced national approach — solidifying urban 5G readiness while expanding access into smaller cities and rural regions to meet nationwide targets.

Rural states show lower 5G Availability but experience faster 5G speeds

Data for Q4 2024 highlights significant differences in 5G performance across Malaysian states. Rural states such as Kelantan, Terengganu, and Pahang report the highest median 5G download speeds, with Kelantan leading at 392.04 Mbps, followed by Terengganu at 375.38 Mbps and Pahang at 366.03 Mbps. However, these states also have lower 5G Availability, with Kelantan at 18.2%, Pahang at 17.3%, and Terengganu at 23.4%. In contrast, more developed areas such as Putrajaya and the Federal Territory of Kuala Lumpur, despite having higher 5G Availability rates of 51.5% and 39.7%, show lower median download speeds of 325.47 Mbps and 243.21 Mbps, respectively.

5G Availability (%) and Median 5G Download Speed (Mbps) By State, Malaysia
Speedtest Intelligence® | Q4 2024

This is somewhat expected, as the higher 5G speeds in rural states can be attributed to lower user density and less network congestion. With fewer users accessing the network simultaneously, available bandwidth is distributed among a smaller number of connections, resulting in faster speeds. Additionally, the rollout of 5G infrastructure in these states is often targeted at the state’s capital city and  major towns. However, the limited availability indicates that coverage is still expanding and does not yet reach the broader population. In contrast, urban areas such as Kuala Lumpur, Penang, and Selangor, which have higher 5G Availability, experience lower median speeds due to higher user demand and potential network congestion. As 5G adoption continues to grow and more users connect to the network, performance fluctuations are expected due to increasing traffic demand.

Malaysia’s 5G landscape faces new dynamics with the introduction of a second 5G provider

In November 2024, Malaysia’s government announced a shift to a 5G dual-network wholesale model, and granted a second 5G wholesale network license to U Mobile, the country’s third-largest mobile network operator. The government’s decision to introduce a second 5G network reflects a strategic effort to increase competition, improve service delivery, and accelerate the nationwide rollout of 5G. U Mobile has committed to deploying this network independently, with a target completion by mid-2026, positioning itself as a major player in Malaysia’s next-generation connectivity landscape.

The shift to a dual-network model is expected to bring several advantages to the market. Increased competition between two wholesale providers should lead to better network quality and more competitive pricing for mobile network operators and end consumers. This dual-network setup strengthens resilience in the national network infrastructure by reducing reliance on a single provider. Furthermore, having two competing 5G networks could drive innovation and encourage more aggressive investment in new technologies and service enhancements that will benefit sectors like healthcare, smart cities, and logistics, all of which are part of Malaysia’s digital transformation agenda. 

However, this development does not come without challenges. Deploying a second nationwide 5G network requires significant investment in infrastructure, spectrum management, and network operations. There is a risk of resource duplication and inefficiencies if the two operators do not coordinate their efforts, especially in areas where coverage overlaps. Additionally, dual wholesale network could become an issue, potentially slowing the unified growth of the 5G ecosystem. Interoperability between the two networks, as well as integration with existing 4G infrastructure, will also require careful management to ensure seamless service quality for consumers and businesses alike.

We will continue to monitor Malaysia’s telecom market as it evolves. For more information about Speedtest Intelligence data and insights, please contact us.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

About the Author

Affandy Johan

Ookla Research™ Articles
| February 16, 2025

5G in High Places: Indoor Coverage Across the World's Iconic Skyscrapers

UAE

Skyscrapers are not just architectural achievements; they also test the limits of telecommunications and connectivity systems. These structures highlight both the obstacles and innovations required for seamless connectivity in high-rise environments. This report, using data from Cell Analytics™, benchmarks the 5G indoor coverage experience in nine of the world’s most iconic buildings by analyzing the average Reference Signal Received Power (RSRP) and Reference Signal Received Quality (RSRQ), providing critical insights into the signal strength and quality that subscribers experience within these architectural marvels.

Icons That Shape Skylines

Modern skyscrapers are more than just towering structures—they shape city skylines, serve as commercial and cultural hubs, and play a crucial role in defining a nation’s global presence. Their impact also goes beyond aesthetics. They contribute significantly to a city’s economy by attracting businesses, investors, and tourists. For example, the Burj Khalifa in Dubai has helped position the city as a global business and tourism hub, drawing millions of visitors each year. Similarly, the Empire State Building in New York remains a historic landmark and one of the most visited tourist attractions in the world.

Using Ookla® Cell Analytics™ data, we analyzed nine of the most iconic buildings in the world, recognized for their unique architectural designs, global influence, and economic and cultural significance.

Chart of select skyscrapers of the world by height and significance

Most skyscrapers provide strong signal strength but coverage gaps still exist

Drilling down into data at the individual building from the second half of 2024, we evaluated subscribers’ 5G indoor experience by measuring the average Reference Signal Received Power (RSRP) and Reference Signal Received Quality (RSRQ). RSRP represents the network signal strength received by a mobile phone. An RSRP value that exceeds -90 dBm indicates superior coverage. If the signal strength is between -90 dBm and -100 dBm, then network coverage is considered good. Below this range, expect slower download speeds and potential network disconnections. RSRQ is a metric used to evaluate the quality of the reference signal received by a device. A value of -10 dB or higher indicates excellent network quality while a value between -10 dB and -15 dB is considered good. An RSRQ value lower than -15 dB is poor or indicates no signal at all.

“> chart of indoor 5G signal strength and quality in select skyscrapers of the world, indoor 5G lower 10%, Top 10%, and mean RSRP (dBm)
“> chart of indoor 5G signal strength and quality in select skyscrapers of the world, indoor 5G lower 10%, Top 10%, and mean RSRQ (dB)

Overall, the ​​5G indoor coverage across the nine skyscrapers reveals that most buildings provide superior 5G signal strength, as well as excellent network quality. However, some still face challenges in ensuring consistent connectivity. Shanghai Tower recorded the strongest 5G signal among all buildings, with a weighted average RSRP of -71.04 dBm of all samples detected inside the building. This suggests a well-optimized indoor network, likely supported by China’s extensive 5G infrastructure. As China is one of the major leaders in 5G deployment, major urban centers like Shanghai benefit from advanced indoor network solutions, such as small cells and distributed antenna systems (DAS), ensuring strong coverage even in high-rise environments.

Burj Khalifa in UAE, and the Empire State Building New York City, showed strong 5G coverage, with average RSRP values of -85.53 dBm and -83.19 dBm, respectively. Both buildings also reported very good signal quality, with an average RSRQ of -11.07 dB and -11.95 dB respectively. The Empire State Building, completed in 1931, has undergone modernization efforts to enhance its telecommunications infrastructure. Similarly, the Burj Khalifa benefits from Dubai’s extensive 5G rollout, with the UAE ranking among the top countries in 5G performance.

The Shard in London reported the weakest 5G coverage among the selected buildings, with an average RSRP of -96.69 dBm. The Shard’s glass-heavy design may contribute to this weaker performance, as glass can reflect and absorb mobile signals. The building also reported a much weaker signal strength in the lower 10% with RSRP value of -113 dBM, indicating that in certain areas of the building, users are experiencing poor 5G coverage and quality.

Taipei 101 and the Petronas Twin Towers in Kuala Lumpur, showed good average 5G RSRP but experienced weaker signals in certain areas. The lower 10% RSRP values for both buildings were below -100 dBm (-105.00 dBm for Taipei 101 and -101.00 dBm for Petronas Twin Towers), suggesting that parts of these buildings may suffer from inconsistent coverage. Taipei 101 was designed to withstand earthquakes and typhoons, incorporating thick concrete and reinforced steel, which can interfere with mobile signals. While the Petronas Twin Towers currently lack a dedicated indoor 5G coverage solution.

One World Trade Center in New York City and Autograph Tower in Jakarta had similar 5G characteristics, with very good average RSRP around -85 dBm or better, but the reported lower 10% values suggest potential dead zones or weaker coverage in some areas.

From lobby to observation deck

Using Cell Analytics data, we compared the 5G the average RSRP and RSRQ at two different height levels in each skyscraper: Bottom 10% of the building height, which represents coverage on the lower floors, based on samples collected closest to the ground floor, and Top 10% of the building height, which represents the highest levels, based on samples collected at the floors nearest to the top of the building.

“> chart of 5G signal strength and quality in select skyscrapers of the world, at bottom 10% and Top 10% of building height RSRP (dBm)
“> chart of 5G signal strength and quality in select skyscrapers of the world, at bottom 10% and Top 10% of building height RSRQ (dB)

Several skyscrapers showed minimal differences in 5G signal strength and quality between the lowest and highest floors. Burj Khalifa, One World Trade Center, Taipei 101, and the Empire State Building all had RSRP variations of 3 dBm or less between measurements taken at the bottom and top levels. The Burj Khalifa, the tallest building in the world at 828 meters, reported a slight improvement from -77.09 dBm at the lower floors to -76.30 dBm at the top.

Burj Khalifa, Taipei 101, and the Empire State Building also reported consistent 5G RSRQ between their lower and top floors, indicating stable 5G network quality. All four buildings have high-altitude observation decks, where strong 5G coverage is essential for tourists, businesses, and building operations.

In contrast, some skyscrapers exhibited noticeably larger differences between the lower and top floors RSRP and RSRQ, with weaker 5G signals at their higher levels. Petronas Twin Towers, Lotte World Tower, and Autograph Tower all showed a significant decline in signal strength as elevation increased. Petronas Twin Towers recorded a relatively strong -80.44 dBm at nearer to ground levels, but this dropped to -92.67 dBm at the top. This is mainly due to the lack of a dedicated indoor 5G coverage solution, with most 5G signals coming from outdoor cell towers. Similarly, the RSRP at Lotte World Tower fell from -71.14 dBm at the lower floors to -92.54 dBm for samples at the highest point. This suggests that while the lower sections of these buildings benefit from stronger 5G coverage, the network infrastructure at the upper floors may not be as robust.

Reliable 5G coverage in skyscrapers requires targeted network solutions

Skyscrapers play a key role in modern cities as business hubs, residential spaces, and major tourist attractions, making strong indoor 5G coverage essential. Tourists visiting observation decks, businesses operating in high-rise offices, and residents in skyscraper apartments all require seamless connectivity for work, communication, and entertainment. However, the primary challenge lies in delivering consistent performance and quality across various indoor settings, where issues may be confined to certain floors or sections. Modern building materials, such as low-emissivity (Low-E) glass, can significantly impact 5G signal attenuation by blocking or reflecting radio frequencies, especially in high-frequency bands like mmWave.

These challenges highlight the need for dedicated indoor solutions such as small cell deployments, distributed antenna systems (DAS), and enhanced in-building network infrastructure. An alternative to deploying in-building 5G systems is to selectively offload usage to Wi-Fi provided these systems are designed, optimized, and operated to deliver an equivalent quality of experience – this can be done using Ekahau.

As 5G continues to evolve, telecom providers and building developers must work together to improve indoor network quality, ensuring that users at all levels of a skyscraper experience fast, stable, and uninterrupted connectivity. For operators, 5G indoor deployments are a strategic avenue to monetize their investments through advances such as massive IoT (IoT), enhanced mobile broadband (eMBB), and fixed wireless access (FWA), which will all play an important role in transformation across sectors such as industrial automation, retail applications, and smart cities.

Ookla can assist operators in identifying buildings or indoor venues with coverage or capacity issues using crowdsourced data and diagnosis. Powered by millions of signal measurements collected daily by Speedtest®, Cell Analytics provides intelligence about wireless service quality, RF measurements, data usage, user density, cell site locations, and much more. To find out more about Cell Analytics, please get in touch.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

UAE
Global

About the Author

Affandy Johan

Ookla Research™ Articles
| September 3, 2024

Asia-Pacific Subscribers Will Benefit from More 5G Mid-band Spectrum

Spectrum

In the dynamic landscape of 5G deployment across the Asia-Pacific region, the strategic selection of spectrum frequency bands plays a pivotal role. The mid-band range, notably C-band (3.3-4.2 GHz), stands out as a key enabler, offering the ideal balance of broad coverage and high capacity. In this article, we use Ookla Speedtest Intelligence® data to highlight the relationship between spectrum bands and network performance.

KEY TAKEAWAYS

  • Mid-band is important for unlocking the full potential of 5G. The mid-band spectrum offers a balance of speed and range and is the preferred choice for most 5G deployments globally. Speedtest Intelligence® showed that C-band was present in 62.1% of global Speedtest consumer-initiated 5G samples in the first half of 2024.
  • Markets with a higher proportion of included C-band samples experienced faster 5G speeds. Global Speedtest Intelligence samples that included C-band were 1.7 times faster than lower mid-band spectrum and 4.27 times faster than sub-1-GHz low-band based on 1H 2024 data. Data also indicates that for markets with a higher reported proportion of included C-band samples typically experienced faster 5G speeds and improved overall network performance.
  • Operators face the challenge of balancing the need for broad 5G coverage with the desire for better performance. Some APAC markets experienced a decline in speed as 5G services and availability have increased. Malaysia, with its unique single-wholesale 5G network, showed declining 5G median download speeds, falling from 506.96 Mbps in Q2 2023 to 387.39 Mbps in Q2 2024, as 5G Service increased from 9.4% in Q2 2023 to 26.5% in Q2 2024. Thailand, on the other hand, achieved a 5G Service of 65.4% in Q2 2024, but reported a lower 5G median download speed of 135.30 Mbps due to the lack of C-band allocations.

Mid-band spectrum dominates 5G deployments

In our previous report on spectrum and performance, we discussed how the effectiveness of 5G networks depends on the strategic use of spectrum bands. Regulators allocate spectrum for 5G networks across three ranges: low-band (sub-1GHz), mid-band spectrum (frequencies between 1 GHz and 6 GHz), and high-band or mmWave spectrum (24 GHz and above), each with unique characteristics and capabilities. An operator’s spectrum holdings play a crucial role in determining its 5G deployment strategy and the range of services and experiences it can offer.

Mid-band spectrum occupies a strategic position in the 5G landscape, offering a blend of range and speed that is critical for realizing the full potential of 5G networks. It occupies a middle ground between the extensive reach of low-band spectrum and the high-speed but limited-range capabilities of high-band or mmWave spectrum, making it a crucial enabler of high-speed connectivity and low latency. , offering a blend of range and speed that is critical for realizing the full potential of 5G networks. It occupies a middle ground between the extensive reach of low-band spectrum and the high-speed but limited-range capabilities of high-band or mmWave spectrum, making it a crucial enabler of high-speed connectivity and low latency. 

Global Breakdown of Spectrum Bands Used in 5G Deployments (%)
GSMA | Q1 2024

Due to mid-band’s ability to balance coverage and performance, it is the preferred choice in 5G deployment. According to GSMA Intelligence’s Spectrum Navigator, out of the 295 operators that have launched commercial 5G networks globally, as of the end of Q1 2024, 72% utilized mid-band spectrum. 

Within the mid-band spectrum, the C-band spectrum, which includes n77 (3,300–4,200MHz), n78 (3,300–3,800MHz), and n79 (4,500MHz), has emerged as the de facto standard for 5G deployment. GSMA Intelligence reported that 186 out of 295 operators worldwide (63%) use bands n77 or n78 for their 5G network, showing a clear preference for the C-band spectrum. Additionally, Speedtest Intelligence® data from the first half of 2024 revealed that C-band was present in 62.1% of global Speedtest consumer-initiated 5G samples where spectrum information is available.

Proportion of Included Spectrum Band (%)
Speedtest Intelligence® | 1H 2024

APAC region mirrors the global trend of prioritizing mid-band spectrum for 5G deployment

We analyzed 5G networks in selected Asia Pacific (APAC) and top-performing markets from the Gulf region using Speedtest data from the first half of 2024 to gain insights into the spectrum bands utilized by operators. It’s important to note that operators will employ differing strategies in order to optimize spectrum utilization and the user experience. Consumer-initiated Speedtest samples will attempt to saturate a network connection, and operators will tend to serve this capacity demand through the spectrum bands with the highest capacity, and where required supplement this capacity through carrier aggregation. This active testing gives a better indication of the maximum throughput and state of the network, in contrast with background idle-state testing, which will often camp on lower frequency bands and more specifically on 4G-LTE. For many of these selected markets, it is evident that the mid-band spectrum is the cornerstone of 5G deployments, reported in 81.5% of user samples with spectrum information. Within the mid-band, 73.1% of total test samples included C-band.

Chart of Spectrum Band Distribution Based on Primary Reported Band

Speedtest Intelligence reveals a strong preference for C-band in certain APAC markets. For instance, in South Korea, New Zealand, and Malaysia, the recorded 5G test samples were exclusively reported on the C-band spectrum.

South Korean and New Zealand operators have successfully deployed nationwide 5G access in both markets using the allocated C-band spectrum. In South Korea, all three major operators acquired spectrum in the 3.5 MHz (mid-band) and 28 MHz (high-band) through the auction process in 2018. While all operators prioritized and successfully deployed 5G on the 3.5GHz spectrum, their 28 GHz mmWave band licenses were revoked after failing to meet the deployment conditions set by the country’s regulator, the Ministry of Science and ICT (MSIT). This underscores that deploying 5G on the C-band for the operators has been sufficient to meet the operators requirements so far.

In Malaysia, 5G deployment is facilitated through its single wholesale network provider, Digital Nasional Berhad (DNB), utilizing the 3.5 GHz band for traffic, with 700 MHz serving as the Non-Standalone (NSA) 5G anchor band.

The allocation of C-band for 5G deployment varies across the APAC region. In some markets, 5G deployment relies more on low-band and lower mid-band spectrum range to enable broader outdoor 5G coverage and improved penetration inside buildings in urban and suburban areas. Thailand, one of the first markets to launch 5G in the Asia-Pacific region, has successfully launched 5G services using both 700 MHz and 2.6 GHz bands. The full allocation of C-band is still pending, which may challenge the country’s ability to fully leverage the capabilities of 5G technology. 

Similarly, Indonesia has yet to allocate the C-band spectrum for 5G, which could be challenging due to broadcast and fixed satellite operators’ traditional use of this spectrum. Extensive refarming work may be needed to ensure that mobile operators have access to the spectrum without interference.

5G performance hinges on the spectrum bands used

Data from Speedtest Intelligence from 1H 2024 shows a large variation in 5G download speeds depending on the included frequency in the 5G test samples globally, from a high 1.3 Gbps for samples that included high-band (mmWave) to a more moderate 75.17 Mbps for low band.

Median 5G Download (Mbps) by Included Spectrum Bands
Speedtest Intelligence® | 1H 2024

Samples that included lower-range mid-band spectrum provided 2.48 times better performance compared to the sub-1GHz low-band, with a median download speed of 187.80 Mbps. While samples that included the upper mid-band, i.e., C-band, the preferred spectrum band used for 5G deployment globally, had significantly higher download speeds at 322.38 Mbps, or 1.7 times faster than lower mid-band spectrum, and more than 4 times faster than sub 1-GHz low-band.

C-Band driving improved performance

Chart of Median 5G Download Speed Against Proportion of Included C-band Samples (%)

Drilling further into the selected markets, our data indicates that markets with a higher proportion of C-band samples in the tests, generally had faster median 5G download speeds.

Operators in the UAE, Qatar, and South Korea have ample spectrum allocation, with each operator being provided at least 100 MHz of contiguous C-band spectrum, partially explaining the strong 5G performance in those markets.

United Arab Emirates (UAE), Qatar, and Kuwait have consistently secured top positions in Ookla’s Speedtest Global IndexTM for median download speed over all technologies. This is driven by strong 5G performance, with Speedtest Intelligence data reporting median 5G download speeds in 1H 2024 of 667.99 Mbps in the UAE and 610.67 Mbps in Qatar, while Kuwait maintained a reasonably fast 366.79 Mbps during the same period.

The strong 5G performance can be partly attributable to the combination of ample spectrum access and extensive 5G coverage underpinned by fierce competition among operators. The Telecommunications and Digital Government Regulatory Authority (TDRA) in the UAE has reported that as of Q1 2024, the 5G network covers more than 98% of the populated areas. Additionally, Qatar has made massive investments in building robust 5G networks for the 2022 FIFA World Cup.

In APAC, South Korea continues to solidify its position as a regional leader in 5G deployment, showcasing median 5G download speeds of 524.99 Mbps in 1H 2024. South Korean regulator, MSIT, has set strict milestones and requirements after allocating 100 megahertz in the 3.5 GHz band to all three major operators. This move has prompted the operators to accelerate their 5G rollouts with extensive network densification, as evidenced by deploying more than 115,000 5G sites across 85 cities, covering most metropolitan areas and ensuring the country was among the first to reach nationwide population coverage.

Balancing 5G Service and network performance with increasing user demands

Chart of Median 5G Download Speed Against 5G Service (%)

As the adoption of 5G technology continues to expand, operators face the challenge of balancing the need for extensive 5G coverage and high performance to meet the growing demands for advanced use cases. Ookla’s 5G Service metric measures the percentage of known geospatial locations where a 5G-enabled device has access to 5G Service. When comparing 5G service and performance in selected Asia-Pacific markets, apart from some outliers, we noticed that there is typically a trade-off between performance and coverage when operators deploy 5G using a range of spectrum bands.

Median 5G Download (Mbps) and 5G Service (%) Quarterly Trend in Selected APAC Markets
Source: Speedtest Intelligence® | Q2 2023 – Q2 2024
Median 5G Download (Mbps) and 5G Service (%) Quarterly Trend in Selected APAC Markets

In Hong Kong, 5G Service is widespread at 95.7% as of Q2 2024, thanks to a combination of low-band, mid-band, and C-band spectrum. However, with an average of 75 MHz in C-band allocated to operators, download speeds are constrained at 135.50 Mbps.

Singapore, where all three operators have commercialized 5G SA, reported well-balanced 5G Service and download performance. In Q2 2024, Singapore 5G Service was at 80.3%, and the median download speed was 341.49 Mbps. This is due to the operators’ optimal combined use of the 2.1GHz mid-band spectrum and 3.5 GHz C-band spectrum nationwide.

Despite initially achieving some of the fastest 5G speeds in the region, Malaysia, with its unique 5G deployment strategy through a nationwide single wholesale network, has experienced a decline in speed as 5G services and availability have increased. Overall, the country’s 5G download speed has fallen from 506.96 Mbps in Q2 2023 to 387.39 Mbps in Q2 2024, as 5G Service increased significantly from 9.4% in Q2 2023 to 26.5% in Q2 2024. The 100 MHz C-band spectrum allocated to the SWN provider, shared among five 5G providers, appears constrained as 5G Service and availability increase, leading to declining median speeds. GSMA Intelligence data estimates that the adoption of 5G technology in Malaysia was 10.1% in Q2 2023 and increased to 37.0% in Q2 2024. The rapid adoption of 5G technology is impacting performance and will continue to do so as adoption rates increase and traffic demand per connection rises. This underscores the importance of ongoing spectrum management to maintain high-performance 5G networks and effectively address the increasing demands and new 5G use cases.

It was observed that in markets leveraging lower-band spectrum for wider 5G coverage, there was a trade-off between extensive coverage and performance. Thailand, for example, underscores the critical role of C-band spectrum in unlocking 5G’s full potential. Despite achieving 65.4% 5G Service in Q2 2024, the lack of C-band allocations has limited 5G performance to a median download speed of 135.30 Mbps. This highlights the importance of incorporating C-band spectrum alongside low-band and lower mid-band frequencies to deliver optimal 5G speeds and capabilities.

Wider contiguous spectrum is needed for future 5G networks

5G has been the fastest mobile generation rollout to date, surpassing one billion connections by the end of 2022, rising to 1.6 billion connections at the end of 2023 and 5.5 billion by 2030. As the number of 5G connections continues to grow, sustaining a good user experience becomes more important, underscoring the need to maintain and enhance network capacity.

The increasing data traffic and the proliferation of data-intensive applications and services drive the demand for greater contiguous mid-band spectrum, particularly in the 3.3-4.2 GHz C-band range. Allocating additional spectrum would also help mobile operators meet the ITU’s minimum technical performance requirements for download speeds of 100 Mbps and upload speeds of 50 Mbps in densely populated urban areas. 

We will continue to monitor spectrum demands and monitor their impact on network global performance. For more information about Speedtest Intelligence data and insights, please get in touch.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Spectrum
Hong Kong

About the Author

Affandy Johan

Ookla Research™ Articles
| January 16, 2024

52 New Ookla Market Reports Available for Q4 2023

Global Speeds

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 52 markets using Speedtest Intelligence® and summarized the top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, as well as 5G and device performance in select countries during Q4 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Côte d’Ivoire: Orange recorded the fastest median mobile and fixed download speeds during Q4 2023, at 30.13 Mbps and 65.90 Mbps, respectively. Moov Africa recorded the lowest mobile median multi-server latency at 83 ms, while CANALBOX recorded the lowest latency over fixed broadband at 70 ms. Of Côte d’Ivoire most populous cities, Abidjan had the fastest median fixed download speed of 58.88 Mbps.
  • Mozambique: Tmcel recorded the fastest mobile median download speed of 27.80 Mbps in Q4 2023, and also the highest mobile Consistency at 91.6%. Of Mozambique’s most populous cities, Maputo had the fastest median mobile and fixed download speeds at 26.33 Mbps and 14.65 Mbps, respectively. SpaceX’s Starlink recorded the fastest fixed broadband median download speed in Q4 2023 at 36.13 Mbps, along with the highest Consistency at 49.7%. Meanwhile, TVCABO recorded the lowest latency over fixed broadband at 16 ms.
  • Senegal: There was no winner of fastest median mobile performance in Senegal during Q4 2023, with Free and Orange both tied. Orange led the market for median fixed broadband download performance, with 21.46 Mbps in Q4 2023. Orange also had the lowest latency at 90 ms and highest Consistency of 45.4%. Of Senegal’s most populous cities, Dakar had the fastest median fixed download speed of 27.11 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile at 36.59 Mbps, while also registering the lowest latency of 39 ms during Q4 2023. In the fixed broadband market, there was no statistically fastest network, with Movistar and Telecentro delivering median download speeds of 106.41 Mbps and 105.98 Mbps, respectively. Movistar recorded the lowest latency of 9 ms. Among Argentina’s most populous cities, Mendoza recorded the fastest mobile median download speed of 37.75 Mbps, while Buenos Aires recorded the fastest fixed download speed of 109.79 Mbps.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.50 Mbps and 9.28 Mbps, respectively during Q4 2023. Digi also recorded the highest Consistency of 80.3%, while smart! recorded the lowest median latency of 56 ms. There was no statistically fastest fixed network in the market based on download speed, however NEXGEN recorded the fastest median upload speed at 47.47 Mbps.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 121.33 Mbps in Q4 2023. Bell also had the fastest median 5G download speed at 194.23 Mbps. Rogers had the fastest median mobile upload speed of 15.10 Mbps, and the highest Consistency of 88.2%. Bell pure fibre was fastest for fixed broadband, recording a median download speed of 307.77 Mbps and a median upload speed of 264.97 Mbps. Bell pure fibre also recorded the highest Video Score, of 87.90. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed at 171.76 Mbps, while Fredericton recorded the fastest median fixed broadband download speed of 247.89 Mbps.
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 210.46 Mbps in Q4 2023. ETB had the lowest latency over fixed broadband at 7 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 146.74 Mbps.
  • Costa Rica: Claro had the fastest median download speed among mobile operators at 40.56 Mbps during Q4 2023. Liberty recorded the fastest median upload speed at 10.73 Mbps, the lowest mobile latency at 33 ms, and the highest Consistency at 78.6%. Metrocom was fastest for fixed broadband download and upload performance, at 225.94 Mbps and 179.66 Mbps, respectively. Metrocom also recorded the lowest latency, at 6 ms.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 34.27 Mbps and 9.84 Mbps, respectively. Claro also recorded the highest Consistency, at 77.0%. Viva had the lowest mobile latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband download performance at 48.08 Mbps, while Claro recorded the fastest median upload speed at 25.38 Mbps, and the lowest latency at 41 ms. Altice recorded the highest fixed broadband Consistency, at 66.6%.
  • Ecuador: CNT recorded the fastest median mobile download speed during Q4 2023, at 26.22 Mbps, while Movistar recorded the lowest mobile multi-server latency at 41 ms. Netlife was fastest for fixed broadband, with a median download speed of 91.56 Mbps. Netlife also recorded the lowest latency over fixed broadband at 8 ms. Xtrim recorded the highest fixed broadband Consistency at 84.8%. Of Ecuador’s most populous cities, Santo Domingo recorded the fastest median mobile download speed of 31.58 Mbps, while Guayaquil recorded the fastest median fixed download speed of 88.59 Mbps.
  • El Salvador: Claro had the fastest median download speed among mobile operators in El Salvador, at 40.97 Mbps, along with the highest Consistency of 90.4%. Movistar registered the fastest median mobile upload speed of 13.35 Mbps and lowest latency at 73 ms. Cable Color recorded the fastest median fixed download speed at 55.57 Mbps, the top median upload speed at 57.04 Mbps, and the lowest median latency of 51 ms. Of El Salvador’s most populous cities, Santa Tecla showed the fastest median mobile and fixed download speeds during Q4 2023 at 39.27 Mbps and 54.98 Mbps respectively.
  • Guatemala: Claro was the fastest mobile operator in Guatemala during Q4 2023 with a median download speed of 41.63 Mbps and a median upload speed of 19.61 Mbps. Claro also had the highest Consistency at 87.9%, while also leading the market for 5G performance, with a median 5G download speed of 388.34 Mbps. Tigo recorded the lowest median mobile latency at 79 ms. SpaceX’s Starlink was fastest for median fixed download performance at 54.32 Mbps, while Cable Color was fastest for fixed upload performance at 33.45 Mbps. Cable Color also had the lowest median latency on fixed broadband at 27 ms. Claro recorded the highest fixed broadband Consistency at 73.1%. Of Guatemala’s most populous cities, Escuintla showed the fastest median mobile download speed during Q4 2023 at 44.16 Mbps, while Villa Nueva recorded the fastest median fixed download speed, at 60.83 Mbps.
  • Guyana: There was no winner of fastest median mobile performance in Guyana during Q4 2023, with ENet and Digicel posting median download speeds of 24.64 Mbps and 23.53 Mbps, respectively. ENet recorded the fastest median mobile upload speed at 18.49 Mbps and offered the lowest median latency at 143 ms. In the fixed broadband market, ENet recorded the fastest median download and upload speeds, of 70.20 Mbps and 52.25 Mbps, respectively, while also recording the lowest median latency of 130 ms. GTT recorded the highest fixed broadband Consistency during Q4 2023, at 69.2%.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 14.26 Mbps, a median upload speed of 10.52 Mbps, and Consistency of 67.2%. Natcom recorded the lowest mobile latency, of 62 ms. SpaceX Starlink had the fastest median fixed download speed at 41.73 Mbps. Natcom had the fastest median fixed upload speed at 31.89 Mbps, the lowest median fixed latency at 47 ms, and the highest fixed broadband Consistency of 64.0%.
  • Honduras: Claro recorded the fastest median mobile download and upload speeds during Q4 2023, of 53.06 Mbps and 16.22 Mbps, respectively, while also recording the highest Consistency at 87.2%. Tigo recorded the lowest median mobile latency at 93 ms. Claro had the fastest median fixed download speed at 47.26 Mbps during Q4 2023, and the highest fixed broadband Consistency at 80.2%. TEVISAT recorded the fastest median upload speed, of 22.36 Mbps, and the lowest median fixed latency at 20 ms. Of Honduras’ most populous cities, El Progreso recorded the fastest median mobile download speed during Q4 2023, of 41.69 Mbps, while Tegucigalpa showed the fastest median fixed download speed at 41.97 Mbps.
  • Jamaica: There was no winner of fastest median mobile download performance in Jamaica during Q4 2023, with Flow and Digicel tied. Digicel recorded the fastest median upload speed of 8.37 Mbps and highest Consistency of 81.9%. Flow had the lowest mobile median latency at 38 ms. SpaceX Starlink had the fastest median download speed over fixed broadband at 84.10 Mbps, and the highest fixed broadband Consistency at 77.8%. Digicel+ recorded the fastest median upload speed of 46.14 Mbps, while Flow recorded the lowest median fixed latency at 25 ms.
  • Mexico: Telcel had the fastest median download and upload speeds over mobile at 52.06 Mbps and 13.50 Mbps, respectively, and the operator also delivered the fastest median 5G download speed at 233.82 Mbps. Telcel also had the lowest mobile median latency at 62 ms and highest Consistency at 87.2%. Totalplay was fastest for fixed broadband with a median download speed of 88.87 Mbps and a median upload speed of 30.50 Mbps. Totalplay also had the lowest median fixed broadband latency at 28 ms and the highest Consistency at 84.0%. Among Mexico’s most populous cities, Monterrey recorded the fastest median mobile download speed of 38.36 Mbps, while Guadalajara recorded the fastest median fixed broadband speed of 80.32 Mbps.
  • Panama: MasMovil was the fastest mobile operator with median download and upload speeds of 27.24 Mbps and 15.18 Mbps, respectively, as well as the highest Consistency of 79.3%. Digicel recorded the lowest median mobile latency, at 34 ms. There was no winner of the fastest median fixed download performance, with both Tigo and MasMovil tied. MasMovil recorded the fastest median upload speed of 33.38 Mbps and the lowest median latency at 16ms. Among Panama’s most populous cities, David recorded the fastest median mobile download speed of 21.57 Mbps, while La Chorrera recorded the fastest median fixed broadband speed of 156.71 Mbps.
  • Peru: Claro was the fastest mobile operator in Peru with a median download speed of 23.30 Mbps during Q4 2023, and also had the highest mobile Consistency in the market with 80.6%.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 33.29 Mbps and the highest Video Score in the market at 74.86. bmobile recorded the fastest median mobile upload speed of 12.17 Mbps, and the lowest median latency at 32 ms. Digicel+ had the fastest median fixed broadband download and upload speeds at 118.53 Mbps and 107.24 Mbps, respectively. Digicel+ also had the lowest median latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with median download and upload speeds of 188.96 Mbps and 12.19 Mbps, respectively. T-Mobile also recorded the highest mobile Consistency at 87.3%, and the lowest median mobile latency of 50 ms. T-Mobile also led the market with the fastest median 5G download speed at 238.87 Mbps, as well as the lowest 5G latency of 48 ms. T-Mobile secured the highest Video Score across all technologies with 78.21, and for 5G, with a Video Score of 81.54. Cox led the market as the fastest fixed broadband provider with a median download speed of 261.27 Mbps, while AT&T Internet recorded the fastest median fixed upload speed of 195.64 Mbps, and Verizon had the lowest median latency over fixed broadband at 15 ms.
  • Uruguay: Antel was the fastest mobile operator in Uruguay during Q4 2023 with a median download speed of 117.79 Mbps, and recorded the lowest median latency of 44 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 14.37 Mbps and a median upload speed of 6.97 Mbps during Q4 2023. Digitel also recorded the highest Consistency in the market, with 68.0%, and the lowest median latency of 97 ms. Airtek Solutions had the fastest median fixed download and upload speeds of 94.76 Mbps and 94.89 Mbps, respectively. Airtek Solutions also recorded the highest fixed broadband Consistency of 86.0%, and the lowest median latency at 7 ms. Among Venezuela’s most populous cities, Maracaibo recorded the fastest median mobile and fixed download speeds of 17.17 Mbps and 82.35 Mbps, respectively.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 6.68 Mbps in Q4 2023. The operator also had the lowest median latency at 77 ms and the highest Consistency of 51.0%.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 26.74 Mbps in Q4 2023. Banglalink also recorded the highest Consistency of 89.0% and the lowest median latency of 33 ms. DOT Internet was the fastest fixed broadband provider with a median download speed of 91.35 Mbps, while also recording the highest Consistency at 87.5% and the lowest median latency at 5 ms.
  • Bhutan: There was no statistical winner for fastest mobile download performance during Q4 2023 in Bhutan, with TashiCell and BT both tied with speeds of 31.52 Mbps and 28.15 Mbps, respectively. TashiCell recorded the lowest median mobile latency of 52 ms.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q4 2023 in Brunei, with DST and Imagine both tied with speeds of 97.34 Mbps and 91.53 Mbps, respectively.
  • Cambodia: Cellcard recorded the fastest median mobile download speed at 33.74 Mbps during Q4 2023, while Metfone recorded the highest Consistency at 80.8% and the lowest median latency at 38 ms. MekongNet was the fastest fixed broadband provider, with a median fixed download speed of 48.29 Mbps. MekongNet also recorded the highest Consistency at 71.1%. OpenNet recorded the lowest median latency over fixed broadband, at 7ms.
  • China: China Broadnet was the fastest mobile operator in China during Q4 2023, with a median download speed of 248.77 Mbps, and median 5G download speed of 305.61 Mbps. China Mobile recorded the lowest median mobile latency, at 42 ms. There was no statistical winner for fastest fixed download performance, with China Unicom and China Mobile both tied with speeds of 246.93 Mbps and 245.59 Mbps, respectively. China Mobile recorded the highest fixed broadband Consistency, of 93.4%, while China Telecom recorded the lowest median fixed broadband latency at 22 ms. Among China’s most populous cities, Beijing recorded the fastest median mobile download speed of 232.41 Mbps, while Tianjin recorded the fastest median fixed download speed of 326.07 Mbps.
  • Georgia: Geocell recorded the fastest mobile download performance during Q4 2023 in Georgia, at 50.52 Mbps, and the lowest mobile latency at 37 ms. MagtiCom had the fastest median fixed download speed at 27.81 Mbps and the highest Consistency of 66.5%. Among Georgia’s most populous cities, Tbilisi recorded the fastest median mobile download speed of 36.17 Mbps, while Rustavi recorded the fastest median fixed download speed of 27.38 Mbps.
  • Hong Kong (SAR): China Mobile Hong Kong was the fastest mobile operator in Hong Kong (SAR) during Q4 2023, with a median download speed across all technologies of 98.94 Mbps, and a median download speed over 5G of 177.96 Mbps. csl recorded the fastest median mobile upload speed, at 16.89 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 31.14 Mbps. Telkomsel also had the lowest median mobile latency at 45 ms.
  • Japan: Rakuten Mobile recorded the fastest mobile download and upload speeds during Q4 2023 in Japan, at 51.16 Mbps and 20.21 Mbps, respectively. Rakuten Mobile also recorded the highest Consistency in the market at 90.6%, while SoftBank recorded the lowest median latency at 43 ms. So-net had the fastest fixed download and upload speeds, at 296.29 Mbps and 219.53 Mbps, respectively, as well as the lowest median latency over fixed broadband at 9 ms. SpaceX Starlink recorded the highest fixed broadband Consistency in the market at 96.4%.
  • Kazakhstan: Tele2 recorded the highest mobile Consistency in Kazakhstan during Q4 2023 with 85.3% and the lowest median mobile latency at 39 ms.
  • Malaysia: TM was the fastest fixed broadband provider in Malaysia with a median download speed of 112.00 Mbps in Q4 2023. TIME recorded the lowest fixed broadband latency at 9 ms.
  • Pakistan: Jazz delivered the fastest median mobile download speed in Pakistan at 21.38 Mbps in Q4 2023. Zong recorded the highest mobile Consistency, at 83.2%, and the lowest median mobile latency of 45 ms. Transworld recorded the fastest median fixed broadband download speed at 22.08 Mbps and the highest Consistency at 46.1%, while Connect Communications recorded the lowest median fixed broadband latency at 12 ms.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 37.64 Mbps in Q4 2023.
  • South Korea: SK Telecom recorded the fastest median mobile download speed at 192.67 Mbps, while also recording the highest Consistency in the market at 89.1%. LG U+ had the lowest median mobile latency in the market at 76 ms. In South Korea’s fixed broadband market, LG U+ delivered the fastest median download speed at 146.20 Mbps, and the lowest median latency of 57 ms.
  • Sri Lanka: There was no statistical winner for fastest mobile download performance during Q4 2023 in Sri Lanka, with Dialog and SLT-Mobitel both tied with speeds of 23.98 Mbps and 23.89 Mbps, respectively. Dialog delivered the lowest median mobile latency of 36 ms. SLT-Mobitel recorded the fastest fixed download speed of 37.46 Mbps, as well as the highest fixed broadband Consistency of 57.9% and the lowest fixed broadband latency at 13 ms.
  • Vietnam: Viettel was the fastest fixed provider in Vietnam during Q4 2023, with a median download speed of 107.40 Mbps. Viettel also recorded the highest fixed broadband Consistency at 94.8% and the lowest median fixed broadband latency of 4 ms.

Europe

  • Albania: Vodafone recorded the fastest median mobile download speed in Albania during Q4 2023, of 53.36 Mbps. One Albania recorded the highest mobile Consistency of 86.1%. Digicom was the fastest fixed broadband provider with a median download speed of 94.74 Mbps. Abissnet recorded the lowest fixed broadband latency, at 7 ms. Among Albania’s most populous cities, Vlorë recorded the fastest median mobile download speed of 75.34 Mbps, while Shkodër recorded the fastest median fixed download speed of 69.91 Mbps.
  • Belgium: Proximus recorded the fastest median mobile download speed in Belgium during Q4 2023, at 89.67 Mbps. Proximus also recorded the highest mobile Consistency in the market at 89.8%. There was no statistical winner for fastest fixed download performance, with Telenet and VOO both tied with speeds of 158.08 Mbps and 156.00 Mbps, respectively. VOO recorded the highest Consistency at 89.8%. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile and fixed download speeds, of 168.89 Mbps and 90.14 Mbps, respectively.
  • Denmark: Telia was the fastest mobile operator in Denmark during Q4 2023, with a median download speed of 163.41 Mbps. Hiper was fastest for fixed broadband, with a median download speed of 277.56 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 92.39 Mbps in Q4 2023. Elisa recorded the highest mobile Consistency of 91.9%. Elisa was the fastest fixed broadband provider, with a median download speed of 100.13 Mbps. Elisa also recorded the highest fixed broadband Consistency, of 86.3%. Infonet recorded the lowest median fixed broadband latency of 5 ms.
  • Finland: DNA had the fastest median mobile download speed at 113.57 Mbps in Q4 2023, and the highest Consistency of 95.4%. DNA also recorded the fastest median 5G download performance, at 247.54 Mbps. Telia recorded the lowest median mobile latency of 31 ms. Lounea was fastest for fixed broadband with a median download speed of 171.31 Mbps. Lounea also recorded the highest fixed broadband Consistency in the market at 91.5%, as well as the lowest median fixed broadband latency at 13 ms.
  • Germany: Telekom was the fastest mobile operator in Germany during Q4 2023, with a median download speed of 90.26 Mbps, as well as the top median download speed over 5G at 179.25 Mbps. Telekom also recorded the highest mobile Consistency in the market at 92.1% and the lowest median mobile latency of 38 ms. Deutsche Glasfaser recorded the fastest fixed broadband performance, with a median download speed at 201.43 Mbps. Deutsche Glasfaser also recorded the highest fixed broadband Consistency in the market at 90.5% and the lowest latency of 14 ms.
  • Latvia: There was no statistical winner for fastest mobile download performance in Latvia during Q4 2023, with BITĖ and LMT both tied with speeds of 81.56 Mbps and 81.11 Mbps, respectively. BITĖ recorded the highest mobile Consistency in the market of 91.3%, while LMT recorded the lowest mobile latency at 27 ms. Balticom was fastest for fixed broadband with a median download speed of 275.19 Mbps, while also leading with the highest fixed broadband Consistency of 93.7%, and the lowest median latency at 4 ms. Among Latvia’s most populous cities, Olaine recorded the fastest median mobile download speed, of 170.18 Mbps, while Salaspils recorded the fastest median fixed broadband download speed of 94.64 Mbps.
  • Lithuania: Telia was the fastest mobile operator in Lithuania during Q4 2023, with a median download speed of 116.58 Mbps in Q4 2023. Telia also recorded the highest Consistency in the market at 94.7%, and the lowest median mobile latency at 32 ms. Cgates was fastest for fixed broadband with a median download speed of 177.14 Mbps. Cgates also recorded the highest Consistency over fixed broadband in the market at 90.9%, while Penki recorded the lowest fixed broadband latency, at 4ms. Among Lithuania’s most populous cities, Panevėžys recorded the fastest median mobile download speed, of 106.34 Mbps, while Klaipėda recorded the fastest median fixed broadband download speed of 138.34 Mbps.
  • Poland: T-Mobile was the fastest mobile operator in Poland during Q4 2023, with a median download speed of 49.10 Mbps. T-Mobile also recorded the highest Consistency in the market at 88.4%. Plus recorded the fastest 5G performance in the market, with a median 5G download speed of 133.34 Mbps. Plus also recorded the lowest median mobile latency, at 43 ms. UPC was the fastest provider for fixed broadband with a median download speed of 232.36 Mbps, while Netia recorded the lowest fixed broadband latency, at 16 ms. Among Poland’s most populous cities, Łódź recorded the fastest median mobile download speed of  46.53 Mbps, while Wrocław recorded the fastest median fixed download speed of 172.86 Mbps.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 56.73 Mbps in Q4 2023, and Turkcell also recorded the highest Consistency of 91.3%. Türk Telekom had the lowest median mobile latency at 39 ms. TurkNet was fastest for fixed broadband, with a median download speed of 66.57 Mbps. TurkNet also recorded the lowest median fixed latency at 13 ms, and the highest Consistency at 81.5%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, at 38.50 Mbps and 47.81 Mbps, respectively.

Oceania

  • New Zealand: There was no statistical winner for fastest mobile download performance during Q4 2023 in New Zealand, with One NZ and Spark both tied with speeds of 73.52 Mbps and 70.23 Mbps, respectively. 2degrees led the market with the highest Consistency of 91.0% and the lowest median mobile multi-server latency at 40 ms.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with 1H 2024 data in July.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds
Bhutan

About the Author

Mark Giles

Ookla Research™ Articles
| March 17, 2024

5G in Malaysia - Single Wholesale Network Driving Regional Leadership

Malaysia has adopted a unique approach to its 5G rollout by implementing a Single Wholesale Network (SWN) model through the formation of Malaysia’s Digital Nasional Berhad (DNB) in 2021. Following this, all major service providers in Malaysia have signed an access agreement with DNB and have successfully launched 5G services. In this article, we examine the current state of 5G in Malaysia and assess its impact on the user experience.

Key Takeaways

  • Malaysia continues to lead in Southeast Asia in terms of 5G network performance. Malaysia’s 5G median download speed of 451.79 Mbps is higher than Singapore’s 329.73 Mbps, Thailand’s 129.40 Mbps, and the Philippines’ 125.14 Mbps, according to Ookla’s Q4 2023 Speedtest Intelligence® report.
  • Malaysia’s 5G network scored the highest Consistency Score™ globally for Q4 2023 at 97.3%. The result indicates that 97.3% of Speedtest Intelligence samples on Malaysia’s 5G networks exceeded the consistency threshold, which is currently set at a minimum download speed of 25 Mbps and a minimum upload speed of 3 Mbps. In comparison, other top countries, such as North Macedonia and the United Arab Emirates, reported lower consistency scores of 94.1% and 93.9%, respectively.
  • Malaysian 5G users experiencing “slow” download speeds enjoy speeds at least five times faster than the 4G median download speed. When looking at the bottom 10% of 5G download speed Q4 2023 results, Speedtest Intelligence data indicates that 5G speeds in the 10th percentile clocked in at 203.49 Mbps, a big uplift compared to 4G median download speed, which was 37.23 Mbps. For further context, Malaysia’s median 5G download speed was 451.79 Mbps.
  • 5G Availability in Malaysia increased from 21.0% in Q1 to 27.0% in Q4 of 2023. Despite the increase, Malaysia is still lagging behind its neighboring countries, such as Singapore and Thailand, which have 53.8% and 45.5% 5G availability, respectively. Malaysia is only slightly higher than the Philippines, at 26.2%.

Malaysia’s 5G continues to outperform its Southeast Asian neighbors

Since its launch more than two years ago, Malaysia’s 5G network has consistently performed well, making it one of the best-performing 5G networks worldwide. According to Ookla’s Speedtest Intelligence® Q4 2023 data, Malaysia continues to outperform other Southeast Asian countries in 5G network performance despite the expected decrease in performance due to more user adoption and congestion. The data shows that Malaysia achieved a 5G median download speed of 451.79 Mbps, which is higher than Singapore’s 329.73 Mbps, Thailand’s 129.40 Mbps, and the Philippines’ 125.14 Mbps. Malaysia also reported the fastest 5G median upload speed among its Southeast Asia neighbors, at 51.84 Mbps, compared to 27.57 Mbps for Singapore, 23.63 Mbps for Thailand, and 12.00 Mbps for the Philippines.

Map of 5G Performance Among Southeast Asian Countries

In May 2023, the Malaysian government announced its decision to shift from a Single Wholesale Network to a Dual Network Model for the country’s 5G deployment. The second 5G network is aimed to establish redundancy for 5G while paving the way for more robust and reliable 5G services in the country. The transition to dual network model was expected to begin in January 2024 after DNB achieved 80% 5G coverage. At the end of December 2023, DNB reported that 5G coverage in populated areas throughout the country had surpassed 80.2%. However, as of March 2024, there has yet to be any news from the Malaysian government regarding the establishment of the second 5G network.

Lower 10% of 5G speeds outperform median 4G download speeds by at least 5 times

While the current 4G network meets most users’ needs for daily tasks, such as browsing, streaming, and online communication, it still falls short of the significant uplift in performance offered by 5G, which can enhance the user experience even further. While median 5G speed is a useful measure to gauge the midpoint of the user experience on 5G networks, it does not provide a complete picture of the actual improvement over 4G. To demonstrate the improvements Malaysia’s 5G network provides, we compared 5G download speeds in the bottom 10th percentile of our 5G results with the median download speed on 4G LTE. 

Chart of Performance Comparison Between 5G and 4G in Malaysia

Speedtest Intelligence data from Q4 2023 reveals a substantial variance in performance between 4G and 5G networks in Malaysia. Even when we examine the lower 10% of download speeds experienced by 5G users, which stood at 203.49 Mbps or slower, this was still at least 5 times faster than the median download speed for 4G users, of 37.23 Mbps. When we compare 5G and 4G median download speeds, Malaysia’s median 5G download speed of 451.79 Mbps was 12 times faster than that of 4G.

Malaysia leads in 5G Consistency globally

While high speeds are crucial, providing consistent quality of service and an excellent customer experience are also significant indicators of network quality. Ookla’s Consistency Score™ is a metric used to identify networks that provide consistent quality of service. It reflects the percentage of a provider’s data samples that meet minimum thresholds for download and upload speeds, depending on the type of network. The Consistency Score threshold for mobile 5G is currently set at a minimum download speed of 25 Mbps (the minimum recommended speed for streaming in 4K) and a minimum upload speed of 3 Mbps.

Chart of Global 5G Consistency Score Ranking in Select Countries

According to Ookla’s Q4 2023 report, Malaysia’s 5G network achieved the highest 5G Consistency Score globally for that period, with a score of 97.3%. The other top countries on the list are North Macedonia, with a score of 94.1%, and the United Arab Emirates, with a score of 93.9%.

5G has a positive impact on Net Promoter Scores in Malaysia

The Net Promoter Score (NPS) is a tool that gauges customer loyalty and satisfaction. NPS is a key performance indicator of customer experience, categorizing users into Detractors (those that score 0-6), Passives (scores between 7 and 8), and Promoters (score of 9-10), with the NPS representing the percentage of Promoters minus the percent of Detractors, displayed in the range from -100 to 100.

Chart of 4G and 5G Net Promoter Score in Malaysia

In our recent article discussing whether 5G networks are meeting consumer expectations, we found that 5G users, on average, rated their network operator with NPS scores that were universally higher than those for 4G LTE users. Having one of the top 5G download performances globally, it’s no surprise that we see a largely positive picture of Malaysia’s current 5G network. Ookla’s Speedtest Intelligence data showed a stark difference in NPS when comparing users on its 4G LTE network to those on 5G during Q4 2023. NPS for 5G scored 26.39 against -34.00 for 4G. This translates to an uplift of 60.39 basis points.

5G driving overall mobile performance improvement across all states

Following the launch of the 5G network in Malaysia, operators have tackled some of the issues faced in their 4G networks, such as network congestion and spectrum constraints. Our recent report highlights how Malaysia’s 5G network has helped to increase the country’s overall mobile median download speeds and helped it climb up in Speedest’s global mobile rankings.

All states in Malaysia have experienced at least 1.45 times increase in their overall mobile speeds across all technologies. In Q4 2022, Kuala Lumpur, Malaysia’s capital city, reported a median download speed of 37.60 Mbps across all technologies. The city’s median download speed increased by 1.6 times, at 63.62 Mbps by Q4 2023. Malaysia’s government administrative city, The Federal Territory of Putrajaya, emerged as having the fastest mobile median download speeds in the country at 190.86 Mbps, an increase of more than 2.5 times compared to Q4 2022 period, which was at 61.24 Mbps.

Map of Median Mobile Download Speed by States in Malaysia

Steady improvement in 5G Availability, but adoption still needs to catch up with other markets

Speedtest Intelligence 5G Availability represents the percentage of 5G-active devices that spend the majority of their time connected to 5G networks. In 2023, 5G Availability in Malaysia showed a gradual increase every quarter, starting from 20.9% in Q1 and rising to 26.9% in Q4. This 6 percentage point increase could be attributed to DNB’s active expansion of 5G coverage. Additionally, the increase was stimulated by greater smartphone availability and the introduction of new 5G plans by operators.

Chart of 5G Availability Trend in Malaysia

While 5G Availability in Malaysia has increased, it still falls behind its neighboring countries with commercial 5G networks. As of Q4 2023, Malaysia’s 5G Availability stands at 27.0%, which is almost half of Singapore’s (53.7%) and 20 percentage points lower than Thailand’s (45.5%). Malaysia’s 5G Availability is only slightly higher than that of the Philippines, an archipelagic country with a 5G Availability of 26.2%.

Chart of 5G Availability Among Select Southeast Asian Countries

In our previous report on 5G in Malaysia, we highlighted the opportunity to increase 5G adoption by focusing on users with 5G-capable devices who have yet to access a 5G network. While acknowledging the impressive performance of the 5G network, DNB and the operators must further improve 5G adoption in the country. We will continue to monitor the development of 5G in Malaysia and assess its impact as the country transitions from a single wholesale network to a dual network setup. If you want to learn more, we invite you to subscribe to Ookla Research™ to be among the first to read our analyses.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

About the Author

Affandy Johan

Ookla Research™ Articles
| March 31, 2020

Exploring Internet Performance in Malaysia

Global Speeds

Internet performance in Malaysia as a whole is similar to performance in other major Southeast Asian markets, but performance within Malaysia varies greatly at the state and city level. This article explores the current state of Malaysia’s fixed broadband and mobile network performance, including data on: internet speeds, latency and 4G Availability at the country level. We include information on how Malaysia compares to major Southeast Asian countries and examines performance variations across Malaysian states and cities during Q3-Q4 2019.

Malaysia’s fixed broadband ranks third in Southeast Asia

Ookla_Fixed_Speeds_Chart_Malaysia_0320
We compared Malaysia’s fixed broadband performance at the country level to other major markets in Southeast Asia during Q3-Q4 2019. Singapore ranked first on our list for both download and upload speeds over fixed broadband with a mean download speed of 191.89 Mbps and a mean upload speed of 199.32 Mbps. Malaysia ranked third for download speed with a mean speed of 76.69 Mbps. Indonesia had the slowest mean download and upload speeds over fixed broadband during this period. At 20.49 Mbps, Indonesia’s mean download speed was 836.6% slower than that of Singapore.

Thailand showed the highest increase in mean download speed over fixed broadband during Q3-Q4 2019 at 59.4%. Vietnam, the Philippines and Malaysia had more modest increases in mean download speed at 11.8%, 11.3% and 9.1%, respectively. Indonesia followed Malaysia with a 5.4% increase in mean download speed over fixed broadband. Singapore’s mean download speed increased only by 4.2% during this period.

Speedtest data for latency in major Southeast Asian markets during Q3-Q4 2019 revealed Vietnam had the lowest latency on the list at 9 ms. Singapore was second at 11 ms, Malaysia was in a less favourable fifth place with a latency of 24 ms, followed only by the Philippines with the highest latency on the list at 34 ms.

Malaysia ranks fourth in Southeast Asia for mobile broadband download speed

Ookla_Mobile_Speeds_Chart_Malaysia_0320
During Q3-Q4 2019, Singapore had the fastest mean download speed on mobile in major Southeast Asian markets at 52.28 Mbps, followed by Vietnam at 26.28 Mbps. Malaysia ranked fourth for mean download speed over mobile with 22.12 Mbps, while Indonesia was last with 12.65 Mbps.

Rankings for mean upload speed over mobile during Q3-Q4 2019 followed almost the same rankings as we saw for download speed with Singapore at the top of the list at 19.62 Mbps. Malaysia ranked fourth with a mean upload speed of 11.40 Mbps over mobile. In this category, the Philippines ranked last with a mean upload speed of 7.12 Mbps on mobile.

Thailand experienced the largest increase in mobile download speed during Q3-Q4 2019 at 28.7%. Vietnam followed closely with an increase of 23.5% in mean download speed. Malaysia was third with an increase of 11.8% in mean download speed on mobile broadband, only slightly better than the 6.4% increase in mean download speed in the Philippines.

Malaysia was second only to the Philippines for mobile latency during Q3-Q4 2019 at 29 ms. Thailand had the highest latency on this list at 52 ms.

How Malaysian mobile operators are preparing for 5G

Malaysian mobile operators spent the better half of 2019 conducting 5G field trials and signing multiple memorandums of understanding (MoUs) with infrastructure vendors in preparation for commercial deployments.

In February 2019, Maxis and Huawei signed an MoU under which the two companies agreed to collaborate on 5G field trials. By October, the two companies inked a deal ensuring a full-fledged deployment of 5G equipment and services, which also involves modernizing the existing LTE infrastructure supplied by Huawei.

Similarly, U Mobile and ZTE followed up with an MoU in March, but the operator signed a three-year contract with Nokia in which the vendor will supply Single RAN and transport infrastructure, paving the way towards commercial 5G rollouts.

According to the Malaysian Communications and Multimedia Commission (MCMC), 5G commercial rollouts are projected for Q3 2020 using spectrum allocations in the 700MHz, 3.5GHz and 26GHz-28GHz millimeter wave frequency bands.

In January 2020, numerous 5G related announcements were made by Malaysian operators. Telekom Malaysia and Digi Telecommunications announced a 5G demonstration project during which the two operators will be exploring both mobile and fixed 5G use cases. Under this project, Digi will operate Radio Access and Core network while leveraging fiber backhaul provided by Telekom Malaysia. The two operators also explored 5G network sharing possibilities. In parallel, Telekom Malaysia and U Mobile joined forces to explore network sharing opportunities both with shared and dedicated spectrum licenses. This will help the two operators better understand the economic and technological efficiencies associated with 5G network sharing.

We have been tracking the progress of 5G testing across Malaysia using Speedtest data and have seen multiple operators achieve download speeds over 1 Gbps, upload speeds over 100 Mbps and single-digit latency. Celcom and Maxis have successfully conducted 5G MOCN (Multi Operator Core Network) limited trials, reaching peak download speeds of over 1.1 Gbps. MOCN functionality allows two or more operators to use the same radio access network while maintaining individual network cores. During the same month, Telekom Malaysia successfully tested standalone 5G using aggregated 700MHz and 3.5GHz achieving a downlink throughput of 1.5 Gbps.

Selangor had the fastest fixed broadband in Malaysia

We explored internet speeds and 4G Availability in Malaysia’s 13 states and 3 federal territories using Speedtest data during Q3-Q4 2019.
Ookla_Malaysia_States_Fixed-Broadband-Speeds_0320
Selangor had the fastest mean download and upload speeds on fixed broadband during Q3-Q4 2019, as well as having the lowest latency (14 ms). Mean download speeds on fixed broadband ranged from a high of 91.83 Mbps in Selangor to a low of 36.62 Mbps in Kedah, a 60.1% difference. Selangor’s mean upload speed over fixed broadband was 57.89 Mbps while Kelantan had the slowest mean upload speed over fixed broadband at 24.93 Mbps. Labuan had the highest latency at 69 ms over fixed broadband during this period.
Ookla_Malaysia_States_Mobile-Speeds_0320
The difference between fastest and slowest speeds on mobile broadband was smaller than that of fixed broadband. Sarawak led the group with the fastest mean download and upload speeds on mobile broadband at 25.71 Mbps and 12.31 Mbps, respectively. Perlis was slowest with a mean download speed of 16.49 Mbps, a 35.9% difference. Kelantan had the slowest mean upload speed on mobile at 9.77 Mbps. Latency rankings over mobile were very different among the states and territories than those for speeds. The Federal Territory of Putrajaya had the lowest mobile latency during Q3-Q4 2019 at 33 ms. Sarawak had the highest mobile latency at 59 ms during this period.

4G dominates throughout Malaysia

Ookla_Malaysia_Best-Available-Signal_0320
The map above illustrates the best available mobile technologies throughout the country of Malaysia as represented in Speedtest data. We saw 4G available in most parts of Malaysia that were tested, especially in the western coast of the Malaysian peninsula. The second most prevalent signal was 3G, often found at the edges of places where 4G is more readily available. 2G is the least available signal and is found mostly in East Malaysia, near Brunei. 5G is currently not commercially available in the country, but deployments are expected by Q3 2020.
Ookla_Malaysia_States_4G-Availability_0320
The Federal Territory of Kuala Lumpur had the highest 4G Availability with 97.6% of tested locations showing access to 4G during Q3-Q4 2019. Pahang had the lowest 4G Availability at 66.8%.

Kuala Lumpur was fastest city for fixed broadband

Speedtest data on internet speeds and 4G Availability in Malaysia’s 10 largest cities during Q3-Q4 2019 revealed a stark difference in speeds between cities on fixed broadband. The nation’s capital of Kuala Lumpur led the group with the fastest mean download and upload speeds on fixed broadband at 82.38 Mbps and 53.96 Mbps, respectively. George Town had the slowest mean download speed on fixed broadband at 39.47 Mbps, 52.1% slower than Kuala Lumpur. Ipoh was last for mean upload speed over fixed broadband at 30.27 Mbps, 43.9% slower than Kuala Lumpur.
Ookla_Malaysia_Cities_Fixed-Broadband-Speeds_0320

Kuala Lumpur came on top once again with the lowest mean latency over fixed broadband on the list at 17 ms during Q3-Q4 2019. Kota Kinabalu showed the highest mean latency over fixed broadband at 58 ms.

Nusajaya ranks first among cities for mobile broadband

Differences in speed on mobile broadband were not as stark as those on fixed broadband for Malaysia’s ten largest cities during Q3-Q4 2019. First-place Nusajaya showed a mean download speed on mobile of 28.10 Mbps, followed closely by Kuantan at 26.51 Mbps. Alor Setar ranked last with a mean download speed of 19.05 Mbps, a 32.2% difference from Nusajaya.
Ookla_Malaysia_Cities_Mobile-Speeds_0320
Upload speeds on mobile showed a very different ranking from download speeds with Kota Kinabalu first with a mean upload speed of 13.18 Mbps. Kuala Lumpur was second to last at 11.79 Mbps, followed only by Seremban with a mean upload speed of 11.27 Mbps.

Latency over mobile was higher than latency over fixed for most cities during Q3-Q4 2019. First place Seremban had the lowest latency at 35 ms. Kota Kinabalu was last at 53 ms.

We’ll continue to follow Malaysia’s internet speeds, mobile performance and 5G deployments. If you’d like to learn more about internet speeds in Southeast Asia and other markets around the world, click here to read more insights from Ookla.

Editor’s note: This article was updated on March 31 to correct a typo in the second paragraph that incorrectly identified Malaysia’s mean download speed.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Maria Gómez

Ookla Research™ Articles
| March 23, 2021

Malaysia’s Internet Speeds Improve Even Before 5G is Launched

Global Speeds

While Malaysian consumers are still waiting for 5G, that hasn’t stopped mobile providers from implementing other network improvements to provide better performance in the interim. This article explores how Malaysia compares to other major markets in Southeast Asia for fixed broadband and mobile network performance. We also analyze the current state of Malaysia’s mobile market, including data on time spent on 2G, 3G and 4G, and insights into gaps in LTE coverage and what 5G could look like.

Malaysia’s fixed broadband ranks third in Southeast Asia

Ookla_Mean_Fixed_Broadband-Speeds_SE-Asia_0321

We compared Malaysia’s fixed broadband performance at the country level to other major markets in Southeast Asia during Q3-Q4 2020. Singapore ranked first on our list for both mean download and upload speeds over fixed broadband with a download speed of 228.68 Mbps and an upload speed of 226.64 Mbps. Malaysia ranked third for fixed broadband download speed on our list with a mean download speed of 90.88 Mbps. Last on our list for mean download and upload speed over fixed broadband was Indonesia with 23.27 Mbps and 13.25 Mbps, respectively.

Malaysia ranks fourth for mobile download speed in Southeast Asia

Ookla_Mean_Mobile-Speeds_SE-Asia_0321

During Q3-Q4 2020, Singapore had the fastest mean download speed over mobile broadband networks in major markets in Southeast Asia at 68.86 Mbps. Thailand was second (40.54 Mbps) and Vietnam third (33.14 Mbps). Malaysia ranked fourth on our list with a download speed of 24.53 Mbps, followed by the Philippines (17.41 Mbps) and Indonesia (16.69 Mbps). The improvement in Malaysia’s mobile speeds between Q1-Q2 2020 and Q3-Q4 2020 can be linked to initiatives from the National Digital Network Plan (JENDELA) including: upgrading 3G sites to LTE, adding LTE layers with Carrier Aggregation features and changing antennas to support MIMO features.

Singapore ranked the fastest for mean upload speed over mobile with 18.75 Mbps, followed by Vietnam at 18.17 Mbps. Thailand was third for upload speed over mobile and Malaysia again ranked fourth with a mean upload speed of 11.19 Mbps. Indonesia ranked fifth for mean upload speed over mobile (10.42 Mbps) and the Philippines ranked sixth (5.47 Mbps).

Malaysian mobile users show 83.3% time spent on 4G

Ookla_time-spent_cellular_malaysia_0321-2

An analysis of the proportion of users’ time spent that users spent on 2G, 3G and 4G found that 4G was the prevalent technology in Malaysia during Q3-Q4 2020. Users were connected to 4G 83.3% of the time. 3G followed at 12.1% and 2G was last at 1.3%. One of the JENDELA efforts is improving time spent on 4G.

Despite the strong time spent on 4G, there are still major gaps in 4G coverage in Malaysia, as seen from the map of marketed LTE coverage below.

Ookla_Malaysia_LTE-Marketed-Coverage-Map_0321-2

LTE coverage appears to follow population density, with holes in coverage falling in the least densely populated areas of Malaysia, areas with less than 20 people per square kilometer. This includes large sections of Sarawak and Sabah in East Malaysia and portions of Terengganu, Kelantan, Perak and Pahang in West Malaysia. The Malaysian government is gradually retiring 3G at the end of 2021 to free up more spectrum for LTE. Ideally, this refarmed spectrum will improve the quality and speed of 4G mobile broadband and reach customers in areas that are not currently served by LTE, otherwise they will have to rely on 2G connections. 2G currently covers 96.7% of populated areas, according to the Malaysian Communications and Multimedia Commission.

The Malaysian government is paving the way for 5G

In order to fast-track the rollout of 5G products and services, the Malaysian government has made a commitment to build, operate and lease 5G infrastructure to existing and new mobile operators by the end of this year through a special purpose vehicle (SPV). In addition to pre-allocating spectrum licenses reserved for 5G use exclusively in the 700 MHz, 3.5 GHz and 28 GHz bands, the Malaysian government has made a commitment to maintaining the existing capacity of existing 4G networks, prohibiting the repurposing of these frequencies for 5G use. In his public speech last month, the Malaysian Prime Minister ensured the public that the SPV will provide fair access to the network capacity to both new and incumbent operators. The government has announced $3.7 biliion to be invested over the next 10 years.

With 5G on the horizon in Malaysia, consumers are beginning to invest in 5G-capable devices. There was an increase of 225% in the proportion of total devices in Speedtest® results that were 5G-capable when comparing Q3-Q4 2020 to Q1-Q2 2020.

Ookla_5G-device-shares_malaysia_0321-2

Performance should increase dramatically once 5G is commercially available in Malaysia. We will continue to follow this market to see how that change affects their ranking among Southeast Asian countries, how quickly 5G is adopted and how 4G is expanded to underserved areas. If you’d like to learn more about internet speeds and performance in other markets around the world, visit the Speedtest Global Index™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Caitie Phillips

Ookla Research™ Articles
| July 15, 2021

Speedtest Global Index Market Analyses Now Available for 37 Countries

Global Speeds

Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 37 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 37 markets:

Africa and the Middle East

Algeria | Jordan | Kenya
Morocco | Nigeria | Qatar
South Africa | Tunisia | Turkey

Asia and Oceania

China | Hong Kong (SAR) | Indonesia
Malaysia | Singapore | Taiwan
Vietnam

Europe

Austria | Belgium | Czechia
Denmark | Finland | France
Germany | Hungary | Latvia
Luxembourg | Malta | Serbia
Slovakia | Spain

North and South America

Argentina | Brazil | Canada
Ecuador | Mexico | Peru
United States

Africa and the Middle East

Algeria

  • For the second quarter in a row, mobile provider Ooredoo had the highest Speed Score™ (24.27) and Consistency Score™ (84.5%) in Algeria during Q2 2021.
  • Apple devices achieved a mean download speed of 26.37 Mbps during Q2 2021, 26.4% faster than Apple’s speeds in Q1 2021 (20.86 Mbps).
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria with a mean download speed of 38.15 Mbps.

    Jordan

  • Fixed broadband provider Orange had the highest Speed Score (70.99) and Consistency Score (72.6%) in Jordan during Q2 2021.
  • Umniah achieved the fastest mobile Speed Score at 34.28 and best Consistency Score at 93.4%.
  • Amman had the fastest median fixed broadband download and upload speeds among the most populous cities in Jordan at 43.27 Mbps and 40.29 Mbps, respectively.
  • Among popular mobile devices, Apple’s iPhone 12 Pro Max 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 36.06 Mbps and 17.90 Mbps.

    Kenya

  • Mobile provider Safaricom had the highest Speed Score (27.54) and Consistency Score (84.0%) in Kenya during Q2 2021, though both these scores were slightly lower than in Q1 2021.
  • For fixed broadband, Faiba was the provider that had the best Speed Score (23.19) and Consistency Score (43.9%) in Kenya during Q2 2021.
  • Mombasa had the fastest mean mobile download and upload speeds in Kenya’s most populous cities at 32.12 Mbps and 17.13 Mbps, respectively.
  • Eldoret had the fastest mean fixed broadband download speed in Kenya during Q2 2021 at 23.68 Mbps. Nairobi dropped three places from the fastest city for mean fixed broadband download speed during Q1 2021.

    Morocco

  • Fixed broadband provider Orange beat out Q1 2021 winner Maroc Telecom for fastest provider in Morocco with a Speed Score of 19.27, a 35.0% increase from Q1 2021.
  • For fixed broadband, Maroc Telecom continued to have the best Consistency Score at 32.4% during Q2 2021.
  • On mobile, Maroc Telecom achieved the best Speed Score (59.24) and Consistency Score (92.6%) during Q2 2021.
  • Salé surpassed Marrakesh as the fastest city among Morocco’s most populous cities with the fastest mobile download and upload speeds at 40.78 Mbps and 13.80 Mbps, respectively.

    Nigeria

  • For the second quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 28.82 during Q2 2021. While MTN was second, it improved its Speed Score 37.9% quarter over quarter, 18.70 to 25.78.
  • MTN edged out Airtel’s Q1 2021 top spot for best Consistency Score on mobile during Q2 2021, 83.4% to Airtel’s 82.5%.
  • Fixed broadband provider ipNX continued to have the best Speed Score (19.25) and Consistency Score (39.6%) in Nigeria during Q2 2021.
  • Port Harcourt continued to have the best mobile mean download speeds of any Nigerian city at 26.34 Mbps, but Kano made huge strides forward, improving its download speed by 61.8% over Q1 2021.

    Qatar

  • Ooredoo had the best mobile and fixed broadband Speed Scores in Qatar during Q2 2021 at 149.01 and 69.45, respectively.
  • 5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 393.89 Mbps, while Vodafone achieved 354.27 Mbps.
  • Ooredoo also had the best fixed broadband Consistency Score at 81.5%.
  • Vodafone had the best mobile Consistency Score at 93.7%, edging out Ooredoo’s 92.9%.
  • Umm Salal Muhammed had the fastest median mobile and fixed broadband download speeds in Qatar at 147.65 Mbps and 80.57 Mbps, respectively.
  • Speedtest Intelligence reveals that among popular devices, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 284.32 Mbps, edging out Apple’s iPhone 12 Pro Max 5G (278.42 Mbps).

    South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (45.76) and Consistency Score (65.4%) during Q2 2021. That was an increase in Speed Score of 21.1% from Q1 2021.
  • Among mobile providers, MTN had the fastest Speed Score (60.44) and best Consistency Score (90.5%).
  • Apple devices had the fastest combined mean download speed at 52.59 Mbps and fastest mean upload speed at 12.22 Mbps during Q2 2021. The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a mean download speed of 93.36 Mbps.
  • Johannesburg had the fastest mean fixed broadband and mobile download speeds during Q2 2021 at 61.85 Mbps and 58.06 Mbps, respectively.

    Tunisia

  • During Q2 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 46.47.
  • Tunisie Telecom edged out Ooredoo for the highest fixed broadband Speed Score with 9.07 and 8.28, respectively.
  • Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q2 2021 at 73.21 Mbps.
  • Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed at 70.43 Mbps.
  • Sfax had the fastest mean mobile download speed in Tunisia during Q2 2021 at 45.53 Mbps.

    Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q2 2021 at 61.39 and 93.2%, respectively.
  • For fixed broadband, Turksat Kablo had the highest Speed Score (35.67).
  • During Q2 2021, Turknet had the highest Consistency Score for fixed broadband at 66.6%.
  • Istanbul had the fastest mean fixed broadband and mobile download speed at 40.16 Mbps and 50.21 Mbps, respectively.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 51.62 Mbps to 41.69 Mbps.

    Asia and Oceania

    China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q2 2021 with a Speed Score of 117.02, 9.3% higher than Q1 2021.
  • However, China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q2 2021 at 90.0%, edging out China Telecom’s 86.8% and China Unicom’s 86.5%.
  • China Mobile achieved the highest Speed Score (113.06) and Consistency Score (92.1%) among China’s top mobile providers during Q2 2021.
  • During Q2 2021, China Telecom achieved a median 5G download speed of 304.55 Mbps, edging out China Mobile’s 303.44 Mbps. China Unicom was third at 292.04 Mbps.
  • Among top device manufacturers, Huawei had the fastest median download speed at 86.33 Mbps in China during Q2 2021. Vivo followed at 56.68 Mbps, then Xiaomi (56.48 Mbps), Oppo (55.35 Mbps) and Apple (49.65 Mbps).
  • Among popular devices, Huawei also dominated. The Huawei P40 Pro 5G had the fastest median download speed in China during Q2 2021 at 287.18 Mbps.
  • During Q2 2021, Huawei’s Kirin 9000 5G was the fastest chipset in China, achieving a median download speed of 284.74 Mbps.
  • Tianjin had the fastest median fixed broadband download speed among China’s most populous cities at 199.91 Mbps, 10.7% faster than its first place Q1 2021 results.
  • Hangzhou had the fastest median mobile download speed among China’s most populous cities at 72.97 Mbps, followed closely by Shenzhen at 70.74 Mbps and Nanjing at 69.22 Mbps.

    Hong Kong (SAR)

  • For the second quarter in a row, China Mobile Hong Kong was the fastest mobile operator in Hong Kong, earning a Speed Score of 72.21 in Q2 2021, 10.8% higher than Q1 2021.
  • China Mobile Hong Kong also blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 218.60 Mbps during Q2 2021, 7.2% faster than its Q1 2021 results. Mobile provider 3 followed at 165.35 Mbps, csl at 134.75 Mbps and SmarTone at 124.31 Mbps.
  • Among top manufacturers during Q2 2021, Samsung had the fastest median download speed at 44.68 Mbps.
  • Samsung devices also took the top four spots for fastest popular devices in Hong Kong during Q2 2021 with the Galaxy S20 Ultra 5G achieving the top spot at 124.25 Mbps, edging out the Galaxy S21 Ultra 5G’s 123.28 Mbps.
  • During Q2 2021, Qualcomm’s Snapdragon 888 5G achieved the fastest median download speed among modern chipsets at 111.91 Mbps.

    Indonesia

  • According to Speedtest Intelligence, Biznet was Indonesia’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 40.66. MyRepublic was second at 35.63.
  • Biznet also had the highest Consistency Score in Indonesia during Q2 2021, edging out MyRepublic 66.6% to 63.5%.
  • Telkomsel was the fastest major mobile provider in Indonesia during Q2 2021, earning a Speed Score of 28.02. Telkomsel also achieved the top Consistency Score at 84.1%, beating out IM3 Ooredoo’s 83.5%.
  • Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 32.86 Mbps, while Tangerang achieved the fastest mean mobile download speed at 24.69 Mbps.

    Malaysia

  • During Q2 2021, Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia, earning a Speed Score of 116.36. TIME also achieved the highest Consistency Score (86.7%).
  • On mobile, Digi edged out Maxis for the fastest mobile provider, earning a Speed Score of 30.20 to Maxis’ 29.92. U Mobile was third at 27.40.
  • Apple earned the top spot as Malaysia’s fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 34.22 Mbps. Samsung was second at 28.77 Mbps and Huawei third at 27.68 Mbps.
  • Among Malaysia’s most populous cities, Nusajaya had the fastest mean fixed broadband speed during Q2 2021, achieving 125.88 Mbps download and 81.29 Mbps upload. Petaling Jaya was second, achieving 122.91 Mbps download and 82.56 Mbps upload.
  • Nusajaya also had the fastest mean mobile download speed at 38.51 Mbps during Q2 2021.

    Singapore

  • Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q2 2021, achieving a Speed Score of 268.70.
  • During Q2 2021, Singtel was the fastest mobile provider in Singapore, achieving a Speed Score of 83.83.
  • Singtel also blew the competition away for fastest median 5G download speed at 189.55 Mbps during Q2 2021. M1 was second at 110.43 Mbps.
  • Apple edged out Samsung for fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 87.66 Mbps to Samsung’s 85.48 Mbps. Oppo followed in third with 82.10 Mbps.

    Taiwan

  • Speedtest Intelligence® reveals Chunghwa Telecom was the fastest mobile operator among top providers in Taiwan in Q2 2021 with a Speed Score of 66.47 on modern chipsets — edging out FarEasTone’s 64.46.
  • During Q2 2021, Chunghwa Telecom surpassed FarEasTone as the fastest 5G provider in Taiwan. Chunghwa Telecom achieved a blazing median download speed of 471.73 Mbps — 42.2% faster than its Q1 2021 median download speed.
  • FarEasTone had the highest Consistency Score in Taiwan during Q2 2021 at 92.1%. Chunghwa Telecom followed at 89.4% and Taiwan Mobile was third at 87.5%.
  • Among top device manufacturers during Q2 2021, Apple devices achieved the fastest mean download speed at 79.30 Mbps, edging out Oppo (77.53 Mbps) and Samsung (74.23 Mbps).
  • The Sony Xperia 1 II 5G had the fastest mean download speed at 235.44 Mbps during Q2 2021.

    Vietnam

  • Viettel once again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q2 2021, earning a mobile Speed Score of 44.16 and fixed broadband Speed Score of 66.77.
  • Viettel also achieved the best fixed broadband Consistency Score at 80.9%, tightly edging out FPT Telecom’s 80.0% and Vinaphone’s 79.6% for the fastest mean fixed broadband download speed
  • Vinaphone had the highest mobile Consistency Score at 94.1%.
  • Apple’s iPhone 12 Pro 5G had the fastest mean download speed at 99.43 Mbps.
  • Ho Chi Minh City overtook the top spot for the fastest mean fixed broadband download speed among Vietnam’s most populous cities with 77.14 Mbps (69.92 Mbps upload).
  • Hanoi edged out Ho Chi Minh City (43.70 Mbps) and Da Nang (43.22 Mbps) for fastest mean mobile download speed at 43.83 Mbps.

    Europe

    Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider, increasing its Speed Score 28.8% from Q1 2021 from 123.45 to 158.94 in Q2 2021.
  • Magenta also had the highest Consistency Score at 88.8% for fixed broadband in Q2 2021.
  • A1 was the fastest mobile provider in Austria during Q2 2021, achieving a Speed Score of 72.64. yesss! followed at 62.49.
  • For the second quarter in a row, yesss! narrowly edged out A1 for the highest mobile Consistency Score in Austria with yesss! achieving 93.7% and A1 achieving 93.4%. Magenta Telekom ad 3 followed at 90.5%.

    Belgium

  • During Q2 2021 — much like Q1 2021 — Telenet and VOO had a fierce competition for Belgium’s fastest fixed broadband provider. However, Telenet earned the top spot again, achieving a Speed Score of 104.24 to VOO’s 102.64.
  • VOO also challenged Telenet for the highest Consistency Score for fixed broadband providers, but Telenet edged VOO out for the top place, 87.8% to 86.8%.
  • Among mobile providers, Telenet fended off competition from BASE as the fastest mobile provider, earning a mobile Speed Score of 72.34 to BASE’s 68.50.
  • Antwerp overtook Ghent for the fastest median fixed broadband download speed 81.31 Mbps to Ghent’s 80.13 Mbps.
  • However, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities achieving a median speed of 72.56 Mbps during Q2 2021.

    Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q2 2021, earning a Speed Score of 60.73.
  • However, Vodafone claimed the best mobile Consistency Score during Q2 2021, earning 94.6% to O2’s 91.1%.
  • There was no statistical winner for fastest median 5G download speed in Czechia during Q2 2021, though O2 achieved a median download speed of 128.01 Mbps and T-Mobile achieved 124.69 Mbps.
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q2 2021. Vodafone achieved a Speed Score of 100.26.
  • Vodafone also had the best Consistency Score for fixed broadband during Q2 2021 at 79.4%.
  • Pilsen had the fastest mean fixed broadband speeds among Czechia’s most populous cities, achieving a mean download of 111.01 Mbps and a mean upload of 82.82 Mbps.

    Denmark

  • During Q2 2021 in Denmark, Fastspeed was the fastest fixed broadband provider, earning a Speed Score of 303.16 — an increase of 47.7% from Q1 2021. Hiper was second at 231.14 and Fibia third at 164.80.
  • YouSee once again earned the top spot as Denmark’s fastest mobile provider during Q2 2021, achieving a Speed Score of 91.19.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 12 Pro Max 5G had the fastest median download speed during Q2 2021 at 111.80 Mbps. The iPhone Pro 5G was second at 109.79 Mbps, edging out the iPhone 12 5G at 109.63 Mbps.

    Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q2 2021, earning a Speed Score of 68.20. DNA also edged out Telia for the highest Consistency Score, achieving 90.9% to Telia’s 90.0%.
  • Telia overtook DNA in Q2 2021 as Finland’s fastest 5G provider, achieving a median download speed of 304.22 Mbps to DNA’s 276.20 Mbps.
  • Telia retained its top spot as the fastest fixed broadband provider during Q2 2021, increasing its Speed Score 11.2% from Q1 2021. Telia was also the most consistent, achieving a Consistency Score of 82.7%.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q2 2021 at 67.23 Mbps. However, the Samsung Galaxy S21 Ultra 5G had the fastest median download speeds among major devices at 121.57 Mbps.

    France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q2 2021, though Orange narrowly edged out Free with a Speed Score of 117.15 to 115.89.
  • SFR achieved the highest Consistency Score at 68.2%.
  • Orange earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 81.00 and a Consistency Score of 89.9%.
  • Orange also blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 345.10 Mbps. SFR was next fastest at 204.98 Mbps.
  • Lyon achieved the fastest median fixed broadband download and upload speeds at 127.51 Mbps and 93.46 Mbps, respectively. Nice had the fastest median mobile download speed at 64.63 Mbps.

    Germany

  • According to Speedtest Intelligence, Vodafone was Germany’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 120.68.
  • 1&1 edged out Vodafone for the highest Consistency Score, 80.4% to Vodafone’s 79.3%.
  • For mobile providers, Telekom achieved the highest Speed Score (76.79) and Consistency Score (91.7%) during Q2 2021.
  • O2 was the fastest 5G provider during Q2 2021 earning the fastest median 5G download speed at 172.24 Mbps. Telekom followed at 154.30.
  • The iPhone 12 Pro 5G had the fastest median download speed among popular devices in Germany during Q2 2021, edging out the iPhone 12 Pro Max 5G 92.25 Mbps to 91.94 Mbps.

    Hungary

  • Vodafone overtook DIGI as Hungary’s fastest fixed broadband provider in Q2 2021, achieving an 8.6% increase in Speed Score from 137.06 in Q1 2021 to 148.79. Vodafone retained the top spot for highest Consistency Score at 87.2% during Q2 2021.
  • Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q2 2021, earning a Speed Score of 52.59 and Consistency Score of 90.9%.
  • OnePlus overtook Apple during Q2 2021 as the fastest device manufacturer, with OnePlus devices achieving a combined median download speed of 47.29 Mbps to Apple’s 41.81 Mbps.
  • However, Apple’s iPhone 12 Pro Max 5G achieved the fastest median download speed among popular devices during Q2 2021, with an increase in download speed of 17.3% from 70.12 Mbps in Q1 2021 to 82.22 Mbps in Q2 2021.

    Latvia

  • Speedtest Intelligence revealed that Balticom was the fastest and most consistent fixed broadband provider in Latvia during Q2 2021 achieving a Speed Score of 171.56 and Consistency Score of 90.5%.
  • LMT was the fastest provider in Latvia during Q2 2021 with a Speed Score of 41.13.
  • Tele2 narrowly edged out BITE and LMT as Latvia’s most consistent provider, earning a Consistency Score of 86.0% to BITE’s 85.1% and LMT’s 83.3%.
  • Olaine had the fastest median fixed broadband download and upload speeds, 94.16 Mbps and 94.51 Mbps, respectively.

    Luxembourg

  • Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q2 2021 by achieving a Speed Score of 125.73, an increase of 4.5% over Q1 2021.
  • Tango and Eltrona tied for the highest Consistency Score during Q2 2021 at 86.3%.
  • POST again was the fastest mobile provider in Luxembourg during Q2 2021, achieving an 18.3% increase in Speed Score from 86.31 in Q1 2021 to 102.09 in Q2 2021. POST also remained the most consistent provider with a Consistency Score of 96.3%.
  • Among Luxembourg’s most populous cities, Differdange achieved the fastest median fixed broadband download and upload speeds at 131.26 Mbps and 93.32 Mbps, respectively.
  • Ettelbruck had the fastest median mobile download and upload speeds at 117.76 Mbps and 21.64 Mbps, respectively.

    Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q2 2021, earning a Speed Score of 113.64 and Consistency Score of 83.9%.
  • GO was Malta’s fastest and most consistent mobile provider during Q2 2021, achieving a Speed Score of 56.36 and Consistency Score of 92.8%.
  • Among popular devices, Apple’s iPhone 12 Pro Max 5G achieved the fastest mean download speed at 75.81 Mbps.

    Serbia

  • SBB retained its top spot as Serbia’s fastest and most consistent fixed broadband provider during Q2 2021 with a Speed Score of 81.09 and Consistency Score of 81.8%.
  • A1 knocked Telenor out of the top place during Q2 2021 as Serbia’s fastest mobile provider, achieving a Speed Score of 54.26 to Telenor’s 49.99.
  • A1 and Telenor tied for the most consistent provider by earning a Consistency Score of 92.5%. mts trailed at 91.0%
  • The fastest chipset in Serbia during Q2 2021 was Qualcomm’s Snapdragon X55 5G, which had a median download speed of 74.21 Mbps. Samsung’s Exynos 2100 was second at 57.97 Mbps and Hisilicon’s Kirin 990 at 57.49 Mbps.

    Slovakia

  • Telekom knocked Orange out of first place as Slovakia’s fastest mobile operator during Q2 2021 with a Speed Score of 58.17 to Orange’s 56.22. Telekom increased its Speed Score 18.5% from Q1 2021 to Q2 2021.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.35 — an increase of 23.1% from Q1 2021 — and a Consistency Score of 87.2%.
  • The Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 86.11 Mbps during Q2 2021, an increase of 33.3% over Q1 2021.

    Spain

  • DIGI sped ahead of the competition, earning its place as fastest and most consistent fixed broadband provider in Q2 2021 with a Speed Score of 259.90 and Consistency Score of 91.5%. Orange was second at 154.03, Movistar third (139.65) and Yoigo fourth (134.71).
  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 58.47 and Consistency Score of 90.8%.
  • Vodafone more than doubled its closest competitor as Spain’s fastest 5G provider by achieving a median download speed of 322.81 Mbps.
  • Madrid had the fastest median fixed broadband download and upload speeds at 142.97 Mbps and 111.48, respectively, as well as the fastest median mobile download speed at 41.66 Mbps. Barcelona trailed closely behind for fixed broadband at 134.73 Mbps download and 104.54 Mbps upload, as well as for mobile download at 40.10 Mbps.

    North and South America

    Argentina

  • Telecentro achieved the highest fixed broadband Speed Score (57.16) in Argentina during Q2 2021.
  • Speedtest Intelligence revealed Personal was the fastest mobile operator in Argentina during Q2 2021 with a Speed Score of 38.49.
  • Buenos Aires achieved the fastest mean fixed broadband download speed among Argentina’s most populous cities, recording a download speed of 77.79 Mbps.
  • For mobile download speeds, La Plata recorded the fastest mean mobile download speed in Argentina at 40.28 Mbps during Q2 2021.

    Brazil

  • Speedtest Intelligence reveals Claro was the fastest and most consistent mobile operator in Brazil among top providers during Q2 2021, achieving the highest Speed Score of 42.61 and Consistency Score of 87.8%.
  • Vivo was the fastest fixed broadband provider among top providers in Brazil in Q2 2021 with a Speed Score of 93.23.
  • Among Brazil’s most populous cities, seven cities achieved mean fixed broadband download speeds of over 100 Mbps, with Goiânia having the fastest download and upload speeds at 130.15 Mbps and 76.98 Mbps, respectively.
  • Brasilia had the fastest mean mobile download speed at 43.74 Mbps.

    Canada

  • Shaw and Rogers blazed above the competition for Canada’s fastest fixed broadband providers in Q2 2021, earning Speed Scores of 181.66 and 179.95, respectively.
  • Rogers edged out Shaw for the highest Consistency Score in Canada during Q2 2021 by earning 89.0% to Shaw’s 87.0%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q2 2021, achieving a Speed Score of 82.93.
  • Videotron also retained its top spot during Q2 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 89.6%.
  • Competition for the fastest median 5G download speed was competitive with no statistical winner during Q2 2021. Bell achieved a median download speed of 191.26 Mbps and TELUS achieved 184.45 Mbps.
  • Rogers achieved the highest 5G Availability in Canada during Q2 2021.
  • Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q2 2021, achieving a median download speed of 119.77 Mbps.
  • Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 129.60 Mbps. Winnipeg retained its top spot for mobile download speed by edging out Edmonton 93.12 Mbps to 91.25 Mbps.
  • Samsung devices had the fastest combined performance, achieving a median download speed of 70.72 Mbps. The Samsung Galaxy S21+ 5G edged out the Samsung Galaxy S21 Ultra 5G for the fastest popular device median download speed 141.44 Mbps to 137.97 Mbps.

    Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q2 2021, achieving a Speed Score of 38.72 and Consistency Score of 69.6%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q2 2021, achieving a Speed Score of 38.11 and Consistency Score of 86.9%.

    Mexico

  • Speedtest Intelligence reveals Telcel was Mexico’s fastest mobile operator during Q2 2021, earning a Speed Score of 47.80.
  • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 89.2%.
  • Veracruz showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q2 2021, recording a mean download speed of 46.24 Mbps and mean upload speed of 19.36 Mbps.
  • Apple devices had the five fastest mean download speeds in Mexico. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 Pro Max 5G and iPhone 12 5G for the fastest popular device during Q2 2021, achieving respective speeds of 74.65 Mbps, 72.63 Mbps and 72.37 Mbps.

    Peru

  • Among Peru’s top providers, Claro was the fastest mobile provider during Q2 2021, achieving a Speed Score of 36.91.
  • Apple devices achieved the highest mean download speeds among top device manufacturers during Q2 2021, recording a mean download speed of 40.32 Mbps.
  • Among popular mobile devices, the Apple iPhone 12 Pro 5G had the fastest mean download speed at 80.30 Mbps. The Apple iPhone 12 Pro Max 5G was second at 77.02 Mbps and the Apple iPhone 12 5G third at 75.63 Mbps.

    United States

  • Speedtest Intelligence reveals Verizon was the fastest fixed broadband provider in the United States during Q2 2021, earning a Speed Score of 170.22 — 6.3% increase over Q1 2021.
  • Speedtest Intelligence also reveals that T-Mobile was the fastest and most consistent mobile operator in the United States during Q2 2021, achieving a median download speed of 54.13 Mbps and a Consistency Score of 84.8%.
  • After looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q2 2021 at 99.84 Mbps, a 21.2% increase over Q1 2021.
  • During Q2 2021, T-Mobile had the best 5G Availability of 69.0%.
  • Mobile download speeds blazed ahead in the most populous U.S. cities during Q2 2021 with Tampa, Florida supplanting St. Paul, Minnesota as the fastest city for median mobile download speed during Q2 2021 at 79.75 Mbps, an increase of 14.6% over St. Paul’s fastest median speed during Q1 2021.
  • San Antonio, Texas knocked Gilbert, Arizona out of first place as the fastest city for fixed broadband among the United State’s most populous cities, edging out Raleigh, North Carolina with a median download speed of 183.60 Mbps to Raleigh’s 183.04 Mbps.

    Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index. Want to see how your internet speeds compare? Take a Speedtest® now.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Josh Fomon

Ookla Research™ Articles
| October 18, 2021

Speedtest Global Index Market Analyses Now Available for 43 Countries

Global Speeds


Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 43 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 43 markets:

Africa and the Middle East


Algeria | Jordan | Kenya | Morocco

Nigeria | Qatar | South Africa | Tunisia | Turkey

Asia and Oceania


Australia | China | Hong Kong (SAR) | Indonesia

Malaysia | New Zealand | Philippines | Singapore

Taiwan | Vietnam

Europe


Austria | Belgium | Czechia | Denmark

Estonia | Finland | France | Germany

Hungary | Latvia | Luxembourg | Malta

Slovakia | Spain

North and South America


Argentina | Brazil | Canada | Chile

Colombia | Ecuador | Guatemala | Mexico

Peru | United States

Africa and the Middle East

Algeria

  • Mobile provider Ooredoo had the highest Speed Score™ (25.69) and Consistency Score™ (83.4%) in Algeria during Q3 2021.
  • Apple devices were the fastest devices in Algeria during Q3 2021, achieving a mean download speed of 27.53 Mbps.
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria for the second quarter in a row with a mean download speed of 39.66 Mbps.
  • Apple devices took four out of the top five spots among popular devices, with Xiaomi’s Redmi K40 5G taking the runner-up spot on this list at 35.78 Mbps.

Jordan

  • Speedtest Intelligence found Umniah was the fastest mobile operator in Jordan during Q3 2021, earning a Speed Score of 35.86.
  • Umniah also had the highest Consistency Score at 93.9%.
  • For the second quarter in a row, fixed broadband provider Orange had the fastest Speed Score (77.30).
  • Fixed broadband provider DAMAMAX overtook Orange for the highest Consistency Score at 86.5%.
  • Among popular mobile devices, Apple’s iPhone 12 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 39.43 Mbps and 18.73 Mbps, respectively.
  • Amman had the fastest median fixed broadband and mobile download speeds among Jordan’s most populous cities at 51.12 Mbps and 19.46 Mbps, respectively.

Kenya

  • Mobile provider Safaricom had the highest Speed Score (29.20) and Consistency Score (85.0%) in Kenya during Q3 2021.
  • For fixed broadband, Faiba had the highest Speed Score (26.47) and Consistency Score (48.7%) in Kenya for the second quarter in a row during Q3 2021.
  • Mombasa had the fastest mean mobile download and upload speeds among Kenya’s most populous cities at 28.25 Mbps and 16.26 Mbps, respectively.
  • Mombasa overtook Eldoret as the city with the fastest median fixed broadband download speed at 22.61 Mbps during Q3 2021.

Morocco

  • Mobile operator Maroc Telecom achieved the highest Speed Score (56.99) and Consistency Score (90.9%) during Q3 2021, both slight dips from Q2 2021 results.
  • Marrakesh regained the top spot during Q3 2021 as the fastest city among Morocco’s most populous cities with a mean mobile download speed at 40.69 Mbps. Fes and Salé were close at 40.25 Mbps and 40.15 Mbps, respectively.

Nigeria

  • For the third quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 33.43 during Q3 2021 — a slight increase from 28.82 during Q2 2021.
  • Airtel overtook MTN for the highest Consistency Score on mobile during Q3 2021 at 89.4% to MTN’s 82.7%.
  • Fixed broadband provider ipNX had the best Speed Score (21.66) and Consistency Score (40.2%) in Nigeria during Q3 2021.
  • The iPhone 12 Pro Max 5G was the fastest popular device in Nigeria during Q3 2021, achieving a mean download speed of 41.94 Mbps — just faster than the iPhone 12 Pro 5G (41.37 Mbps).
  • Kano took the top spot among Nigeria’s most populous cities for fastest mean mobile download speed at 24.76 Mbps during Q3 2021.

Qatar

  • Ooredoo had the best Speed Score over mobile and fixed broadband in Qatar for the second quarter in a row during Q3 2021 at 145.53 and 71.36, respectively.
  • 5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 373.98 Mbps and Vodafone achieving 346.91 Mbps.
  • Ooredoo had the highest fixed broadband Consistency Score at 81.8%.
  • Vodafone had the highest mobile Consistency Score at 93.8%, edging out Ooredoo’s 91.4%.
  • Al Khor had the fastest median mobile download speed among Qatar’s most populous cities during Q3 2021 at 135.79 Mbps.
  • Umm Salal Muhammed had the fastest fixed broadband download speeds in Qatar at 83.41 Mbps.
  • Speedtest Intelligence reveals that among popular devices in Qatar during Q3 2021, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 330.68 Mbps, a significant increase from Q2 2021’s 284.32 Mbps.

South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (53.85) and Consistency Score (73.0%) for the second quarter in a row during Q3 2021.
  • Among mobile operators, MTN had the fastest Speed Score (63.52) and highest Consistency Score (91.0%).
  • Apple devices had the fastest combined median download speed in South Africa at 38.24 Mbps and fastest median upload speed at 8.11 Mbps during Q3 2021.
  • The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a median download speed of 79.56 Mbps.

Tunisia

  • During Q3 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 44.06, a slight dip from Q2 2021.
  • Tunisie Telecom had the highest fixed broadband Speed Score at 9.31.
  • Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q3 2021 at 64.43 Mbps.
  • Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed for the second quarter in a row at 62.92 Mbps.
  • Sfax had the fastest mean mobile download speed in Tunisia for the second quarter in a row at 47.02 Mbps.

Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q3 2021 at 67.19 and 93.3%, respectively. Both scores were slight increases from Q2 2021.
  • For fixed broadband, TurkNet edged out Turksat Kablo for the highest Speed Score 38.14 to 37.57.
  • Turknet also had the highest Consistency Score for fixed broadband at 72.3% during Q3 2021.
  • Istanbul had the fastest mean fixed broadband and mobile download speed at 48.34 Mbps and 56.43 Mbps, respectively.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 55.72 Mbps to 43.52 Mbps, respectively.

Asia and Oceania

Australia

  • Aussie Broadband was the fastest fixed broadband provider in Australia, earning a Speed Score of 88.33 during Q3 2021.
  • Aussie Broadband also had the highest Consistency Score, edging out Vodafone 85.7% to 83.2%.
  • Competition for the fastest fixed broadband speed among Australia’s most populous cities was extremely tight, with seven cities achieving between 49.00 Mbps and 53.00 Mbps. Melbourne(52.53 Mbps) edged out Darwin (52.42 Mbps), Brisbane (52.41 Mbps) and Sydney (52.30 Mbps).

China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q3 2021 with a Speed Score of 129.56, a moderate gain over Q2 2021.
  • China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q3 2021 at 90.3%, edging out China Telecom’s 88.4% and China Unicom’s 87.8%.
  • On mobile, China Mobile achieved the highest Speed Score (141.55) and Consistency Score (92.7%) among China’s top providers during Q3 2021.
  • During Q3 2021, China Telecom achieved a median 5G download speed of 304.03 Mbps, edging out China Mobile’s 302.99 Mbps.
  • Among top device manufacturers, Huawei had the fastest median download speed at 96.66 Mbps in China during Q3 2021 — a gain over Q2 2021. OnePlus followed at 85.92 Mbps, then Oppo (82.26 Mbps), Samsung (78.00 Mbps) and Vivo (66.97 Mbps).
  • Among popular devices, the Apple iPhone 13 Pro Max edged out Huawei’s Mate 40 Pro 5G for the fastest median download speed in China during Q3 2021 at 290.23 Mbps to 280.22 Mbps.
  • During Q3 2021, MediaTek’s Dimensity 700 5G chipset had the fastest median download speed at 295.51 Mbps, supplanting Huawei’s Kirin 9000 5G as the fastest chipset in China.
  • Tianjin once again had the fastest median fixed broadband download speed among China’s most populous cities at 215.33 Mbps, a moderate rise from its Q2 2021 results.
  • Harbin had the fastest median mobile download speed among China’s most populous cities at 92.34 Mbps, edging out Shenzhen’s 92.17 Mbps. This was a noticeable rise from Q2 2021 when Hangzhou was the fastest at 72.97 Mbps.

Hong Kong (SAR)

  • China Mobile Hong Kong was the fastest mobile operator in Hong Kong for the third quarter in a row, earning a Speed Score of 74.49 in Q3 2021.
  • China Mobile Hong Kong once again blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 191.95 Mbps during Q3 2021, a decline from its Q2 2021 results. Mobile provider 3 followed at 165.12 Mbps, then SmarTone at 147.10 Mbps and csl at 121.60 Mbps.
  • Among top manufacturers during Q3 2021, Samsung had the fastest median download speed at 44.64 Mbps, edging out Apple’s median download speed of 43.20 Mbps.
  • During Q3 2021, the iPhone 13 Pro Max took the top spot among popular devices in Hong Kong with a median download speed of 125.92 Mbps.
  • Qualcomm’s Snapdragon X60 5G was the fastest modern chipset for median download speed during Q3 2021 at 122.84 Mbps.

Indonesia

  • According to Speedtest Intelligence, Biznet was once again Indonesia’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 42.17.
  • Biznet also had the highest fixed broadband Consistency Score in Indonesia during Q3 2021, edging out MyRepublic 68.3% to 63.5%.
  • Telkomsel was the fastest major mobile operator in Indonesia during Q3 2021, earning a Speed Score of 30.49. Telkomsel also achieved the top Consistency Score at 85.7%, beating out XL (82.7%) and IM3 Ooredoo (82.6%).
  • The Apple iPhone 12 Pro Max 5G edged out the Xiaomi Redmi K40 5G as the fastest popular device with a mean download speed of 44.95 Mbps to 43.18 Mbps.
  • Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 33.73 Mbps, while Makassar achieved the fastest mean mobile download speed at 25.30 Mbps.

Malaysia

  • Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia during Q3 2021, earning a Speed Score of 120.10. TIME also achieved the highest Consistency Score for fixed broadband at 87.6%.
  • On mobile, Digi edged out Maxis for the fastest mobile operator in Malaysia, earning a Speed Score of 33.19 to Maxis’ 31.94 during Q3 2021.
  • Apple devices showed the fastest speed in Malaysia during Q3 2021 with a mean download speed of 37.51 Mbps.
  • Competition was fierce among popular devices in Malaysia during Q3 2021, with the Apple iPhone 12 Pro 5G edging out the iPhone 12 Pro Max 5G at 55.06 Mbps to 54.78 Mbps. The iPhone 12 5G followed at 54.22 Mbps and then the Xiaomi Redmi K40 5G (54.20 Mbps).
  • Among Malaysia’s most populous cities, Petaling Jaya had the fastest mean fixed broadband speed during Q3 2021, achieving a 129.74 Mbps download and a 89.11 Mbps upload.
  • Nusajaya had the fastest mean mobile download speed at 38.08 Mbps during Q3 2021.

New Zealand

  • During Q3 2021, Vodafone was the fastest mobile operator in New Zealand, earning a Speed Score of 68.79.
  • Vodafone also achieved the fastest median 5G download speed at 326.44 Mbps. Spark was second at 266.75 Mbps.
  • The Apple iPhone 12 5G was very slightly ahead of the iPhone 12 Pro 5G for fastest median download among popular devices in New Zealand with 92.96 Mbps to 92.70 Mbps, respectively, during Q3 2021.
  • Among popular device manufacturers, Oppo edged out Apple for the fastest median download speed in New Zealand during Q3 2021, 44.00 Mbps to 43.47 Mbps.
  • Christchurch had the fastest median mobile download speed at 52.16 Mbps.

Philippines

  • During Q3 2021, Smart had the highest Speed Score (59.71) among top mobile operators in the Philippines.
  • Smart had the fastest median 5G download speed in the Philippines during Q3 2021 at 217.03 Mbps, nearly twice as fast as Globe’s 114.12 Mbps.
  • Competition for the fastest popular device was tight during Q3 2021, with all of the top five devices achieving median download speeds between 72.00 and 76.00 Mbps. However, Apple’s iPhone 12 Pro 5G edged out the iPhone Pro Max 5G at 75.27 Mbps to 74.68 Mbps.
  • Caloocan had the fastest median download speed among the Philippines’ most populous cities at 22.05 Mbps.

Singapore

  • Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q3 2021, achieving a Speed Score of 276.23. MyRepublic, SingTel and StarHub all achieved a Speed Score above 200.00, while M1 followed at 183.83.
  • Singtel was the fastest mobile provider in Singapore during Q3 2021, achieving a Speed Score of 99.74, a moderate rise from Q2 2021.
  • Singtel also blazed ahead of the competition for fastest median 5G download speed at 248.45 Mbps during Q3 2021 — a noticeable rise from Q2 2021.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Singapore during Q3 2021, achieving a median download speed of 164.40 Mbps.
  • Apple beat out Samsung for fastest device manufacturer during Q3 2021, with Apple devices in Singapore achieving a median download speed of 71.98 Mbps to Samsung’s 63.73 Mbps.

Taiwan

  • During Q3 2021, Chunghwa Telecom had the fastest median 5G download speed in Taiwan at 440.93 Mbps. FarEasTone followed at 335.17 Mbps, then Taiwan Mobile (262.99 Mbps) and TSTAR (138.51 Mbps).
  • FarEasTone had the highest Consistency Score in Taiwan during Q3 2021 at 92.8%.
  • Among top device manufacturers during Q3 2021, Apple devices achieved the fastest median download speed in Taiwan at 50.25 Mbps.
  • The Apple iPhone 13 Pro Max had the fastest median download speed among popular devices in Taiwan at 200.90 Mbps.

Vietnam

  • Viettel again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q3 2021, earning a mobile Speed Score of 46.33 and fixed broadband Speed Score of 68.01.
  • Vinaphone had the highest mobile Consistency Score in Vietnam during Q3 2021 at 94.7%.
  • Apple’s iPhone 12 Pro Max 5G had the fastest median download speed among popular devices in Vietnam during Q3 2021 at 62.67 Mbps, edging out the iPhone 12 5G (61.24 Mbps) and iPhone 12 Pro 5G (61.22 Mbps).
  • Ho Chi Minh City took the top spot for the fastest median fixed broadband download speed among Vietnam’s most populous cities with 65.63 Mbps (63.05 Mbps upload).
  • Da Nang took the top spot for fastest median mobile download speed among Vietnam’s most populous cities at 42.66 Mbps during Q3 2021.

Europe

Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider with a Speed Score of 148.04 during Q3 2021. LIWEST was the closest competitor (83.34).
  • Magenta also had the highest Consistency Score for fixed broadband at 88.4% in Q3 2021.
  • A1 was again the fastest mobile provider in Austria during Q3 2021, achieving a Speed Score of 73.85. Operator 3 followed at 52.46.
  • A1 had the highest mobile Consistency Score in Austria during Q3 2021 at 92.8%.

Belgium

  • Telenet decisively claimed its spot as Belgium’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 123.84.
  • Telenet had the highest fixed broadband Consistency Score at 88.0% during Q3 2021.
  • Among mobile operators, BASE earned the fastest Speed Score in Belgium at 66.22, edging out Telenet (64.41) and Proximus (62.30).
  • Once again, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities, achieving a median speed of 86.27 Mbps during Q3 2021.
  • Ghent overtook Antwerp for the fastest median fixed broadband download speed at 81.05 Mbps to 79.89 Mbps, respectively.

Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q3 2021, earning a Speed Score of 58.82.
  • Vodafone claimed the best mobile Consistency Score during Q3 2021, earning 93.0% to O2’s 90.3%.
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q3 2021, achieving a Speed Score of 92.47.
  • Vodafone once again had Czechia’s highest Consistency Score for fixed broadband during Q3 2021 at 76.3%.
  • Pilsen had the fastest median fixed broadband speed among Czechia’s most populous cities, achieving a median download of 53.40 Mbps, edging out Brno’s 52.74 Mbps.
  • Brno had the fastest median mobile download speed at 69.68 Mbps, beating out Pilsen’s 66.66 Mbps.

Denmark

  • Fastspeed was Denmark’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 303.91. Hiper followed at 245.03.
  • Telenor supplanted YouSee as Denmark’s fastest mobile operator, earning a Speed Score of 88.48 to YouSee’s 85.01.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 13 Pro had the fastest median download speed during Q3 2021 at 124.21 Mbps.

Estonia

  • According to Speedtest Intelligence, Elisa was the fastest fixed broadband provider in Estonia during Q3 2021, achieving a Speed Score of 84.47.
  • Elisa also had the highest Consistency Score at 81.0%, edging out Infonet (77.7%).
  • Telia had the fastest mobile Speed Score in Estonia during Q3 2021 at 78.26.
  • The Apple iPhone 12 Pro 5G was the fastest popular device in Estonia, earning a median download speed of 100.94 Mbps. The iPhone 12 Pro Max 5G followed closely at 98.71 Mbps.
  • Among major cell phone manufacturers, OnePlus had the fastest median download speed in Estonia during Q3 2021 at 59.91 Mbps.

Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q3 2021, earning a Speed Score of 79.26. DNA also edged out Telia for the highest Consistency Score, achieving 92.5% to Telia’s 89.6%.
  • Telia beat out Elisa and DNA in Q3 2021 for the fastest 5G download in Finland, achieving a median download speed of 283.34 Mbps to Elisa’s 231.45 Mbps and DNA’s 218.08 Mbps.
  • Telia retained its top spot as the fastest fixed broadband provider in Finland during Q3 2021, earning a Speed Score of 94.56.
  • Fixed broadband provider Elisa supplanted Telia in Q3 2021 for the highest Consistency Score at 82.2% to Telia’s 80.8%.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q3 2021 at 71.38 Mbps. However, the Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 114.93 Mbps, edging out the Samsung Galaxy S21 Ultra 5G (113.96 Mbps).

France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q3 2021, with Free narrowly edging out Bouygues with a Speed Score of 121.89 to 118.16.
  • SFR achieved the highest fixed broadband Consistency Score in France during Q3 2021 at 68.1%.
  • Orange once again earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 82.84 and a Consistency Score of 87.9%.
  • During Q3 2021, Orange blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 352.77 Mbps, slightly faster than Q2 2021. SFR followed at 205.19 Mbps.
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in France during Q3 2021, edging out the iPhone 12 Pro 5G with a median download speed of 103.71 Mbps to 102.21 Mbps.
  • During Q3 2021, Lyon achieved the fastest median fixed broadband download and upload speeds at 151.09 Mbps and 102.62 Mbps, respectively. Nice had the fastest median mobile download speed at 78.19 Mbps.

Germany

  • According to Speedtest Intelligence, Vodafone was once again Germany’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 126.45.
  • Vodafone also took the top spot among fixed broadband providers for highest Consistency Score at 80.2%.
  • Telekom achieved the highest Speed Score (80.92) and Consistency Score (90.1%) among German mobile operators during Q3 2021.
  • Telekom supplanted O2 for the fastest median 5G download speed in Germany with 161.14 Mbps and 157.55 Mbps, respectively, during Q3 2021.
  • The iPhone 13 Pro Max had the fastest median download speed among popular devices in Germany during Q3 2021, edging out the iPhone 13 Pro with 138.74 Mbps to 134.41 Mbps.

Hungary

  • Vodafone retained its top spot as Hungary’s fastest fixed broadband provider in Q3 2021, edging out DIGI with a Speed Score of 153.79 to 148.05. Vodafone retained the top spot for highest Consistency Score at 86.6% during Q3 2021.
  • Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q3 2021, earning a Speed Score of 52.30 and Consistency Score of 89.0%.
  • Apple devices took the top spot among major device manufacturers in Q3 2021, achieving a median download speed of 41.09 Mbps in Hungary.
  • The Samsung Galaxy S21 Ultra 5G edged out Apple’s iPhone 12 Pro Max 5G for the fastest median download speed among popular devices in Hungary during Q3 2021, 77.92 Mbps to 76.08 Mbps.

Latvia

  • Speedtest Intelligence revealed that Balticom was once again the fastest and most consistent fixed broadband provider in Latvia during Q3 2021 achieving a Speed Score of 193.08 and Consistency Score of 90.7% — both slight increases over Q2 2021.
  • LMT was the fastest mobile operator in Latvia during Q3 2021 with a Speed Score of 47.79.
  • Tukums had the fastest median mobile download speed in Latvia at 50.02 Mbps during Q3 2021.

Luxembourg

  • Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q3 2021 by achieving a Speed Score of 126.48.
  • POST was again the fastest mobile operator in Luxembourg during Q3 2021, achieving a small increase in Speed Score from 102.09 in Q2 2021 to 109.64 in Q3 2021.
  • POST also remained the most consistent mobile operator in Luxembourg with a Consistency Score of 96.0%.
  • Differdange achieved the fastest median fixed broadband download and upload speeds among Luxembourg’s most populous cities at 116.46 Mbps and 92.67 Mbps, respectively.
  • Ettelbruck had the fastest median mobile download and upload speeds at 148.58 Mbps and 22.41 Mbps, respectively.

Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q3 2021, earning a Speed Score of 112.49 and Consistency Score of 82.9%.

Slovakia

  • Orange knocked Telekom out of first place as Slovakia’s fastest mobile operator during Q3 2021 with a Speed Score of 55.57 to Telekom’s 53.63.
  • Telekom had the highest mobile Consistency Score in Slovakia during Q3 2021 at 89.6%.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.98 and a Consistency Score of 86.6%.
  • The Apple iPhone 12 Pro 5G had the fastest median download speed among popular devices in Slovakia at 67.29 Mbps during Q3 2021.

Spain

  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 54.30 and Consistency Score of 88.5%.
  • Vodafone was Spain’s fastest 5G provider by a wide margin during Q3 2021, achieving a median download speed of 323.13 Mbps.
  • The Apple iPhone 12 Pro Max 5G had the fastest median download speed in Spain during Q3 2021 at 70.14 Mbps.
  • During Q3 2021, Madrid had the fastest median mobile download speed at 41.85 Mbps. Barcelona followed at 38.58 Mbps.

North and South America

Argentina

  • Speedtest Intelligence revealed Personal remained Argentina’s fastest mobile operator during Q3 2021 with a Speed Score of 40.08.
  • Buenos Aires edged out La Plata for mobile download speeds in Argentina’s most populous cities with a median speed of 25.45 Mbps to La Plata’s 23.98 Mbps during Q3 2021.

Brazil

  • Speedtest Intelligence reveals Claro remained the fastest and most consistent mobile operator in Brazil among top providers during Q3 2021, achieving a Speed Score of 44.76 and Consistency Score of 88.2%.
  • There was no statistically fastest provider for median 5G download speed, though Claro showed 65.92 Mbps, Vivo 64.61 Mbps and TIM 58.14 Mbps.
  • Among popular device manufacturers, Apple had the fastest median download speed in Brazil at 29.98 Mbps. Apple devices took four out of five of the top spots among popular devices in Brazil with the iPhone 12 5G achieving the fastest mean download speed at 53.28 Mbps.
  • Brasília had the fastest median mobile download speed among Brazil’s most populous cities at 31.44 Mbps during Q3 2021.

Canada

  • Shaw was Canada’s fastest fixed broadband provider in Q3 2021, earning a Speed Score of 184.26.
  • Rogers edged out Shaw for the highest Consistency Score in Canada during Q3 2021 with 89.0% to Shaw’s 86.7%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q3 2021, achieving a Speed Score of 81.93.
  • Videotron also retained its top spot during Q3 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 87.4%.
  • Competition for the fastest 5G was fierce during Q3 2021. Bell achieved the fastest median 5G download speed of 183.39 Mbps and TELUS followed at 176.38 Mbps.
  • Rogers achieved the highest 5G Availability in Canada during Q3 2021 at 35.9%.
  • Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q3 2021, achieving a median download speed of 124.22 Mbps. This province was also fastest for mobile.
  • Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 134.33 Mbps. Halifax took the top spot for mobile download speed by a wide margin with a median download speed of 113.10 Mbps.
  • Samsung devices had the fastest combined performance in Canada during Q3 2021, achieving a median download speed of 67.14 Mbps.
  • The iPhone 13 Pro Max was the fastest popular device in Canada during Q3 2021, achieving a median download speed of 164.63 Mbps.

Chile

  • According to Speedtest Intelligence, Claro was the fastest mobile operator in Chile with a Speed Score of 24.44 during Q3 2021. Claro also had the highest Consistency Score at 78.1%.
  • The Samsung Galaxy S21 Ultra 5G had the fastest mean download speed among popular devices in Chile during Q3 2021 at 33.37 Mbps, edging out the iPhone 12 Mini 5G (32.25 Mbps).
  • Among popular device manufacturers in Chile, Apple had the fastest mean download at 22.81 Mbps, a hair faster than Samsung’s 21.56 Mbps. Xioami, Motorola and Huawei followed.
  • Temuco had the fastest mobile speeds in Chile during Q3 2021, achieving a mean download speed of 23.08 Mbps. Valparaíso and Viña del Mar were close followers at 22.97 Mbps and 22.59 Mbps, respectively.

Colombia

  • Tigo was the fastest mobile operator in Colombia during Q3 2021, achieving a Speed Score of 26.21. WOM followed at 17.36. Tigo also had the highest Consistency Score at 85.5%.
  • Among popular devices in Colombia during Q3 2021, the Apple iPhone 12 Pro Max 5G edged out the iPhone 12 Pro 5G for fastest mean download at 32.08 Mbps to 32.01 Mbps.
  • Cartagena narrowly beat out Barranquilla for the fastest mean mobile download speed among Colombia’s most populous cities at 22.78 Mbps to 22.25 Mbps during Q3 2021.

Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q3 2021, achieving a Speed Score of 41.54 and Consistency Score of 73.0%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q3 2021, achieving a Speed Score of 41.65 and Consistency Score of 85.7%.
  • During Q3 2021, the Apple iPhone 12 Pro Max 5G was the fastest popular device in Ecuador, achieving a mean download speed of 39.89 Mbps. Apple devices took all of the five top spots on this list.
  • Quito had the fastest fixed broadband among Ecuador’s most populous cities during Q3 2021, achieving a mean download speed of 39.07 Mbps. This edged out Guayaquil’s mean download of 38.90 Mbps.
  • Machala had the fastest mean mobile download speed in Ecuador during Q3 2021 at 27.28 Mbps.

Guatemala

  • According to Speedtest Intelligence, Claro was the fastest and most consistent mobile operator in Guatemala during Q3 2021, achieving a Speed Score of 38.01 and Consistency Score of 89.2%.
  • Tigo was the fastest and most consistent fixed broadband provider in Guatemala during Q3 2021 with a Speed Score of 19.97 and Consistency Score of 38.7%.
  • The Apple iPhone 12 5G was the fastest popular device in Guatemala during Q3 2021, edging out the iPhone 12 Pro 5G with a mean download speed of 50.23 Mbps to the iPhone 12 Pro 5G’s 50.20 Mbps.
  • Guatemala City had the fastest mean mobile download speed among Guatemala’s most populous cities at 31.11 Mbps.
  • Villa Nueva had the fastest mean fixed broadband download speed at 29.78 Mbps.

Mexico

  • Speedtest Intelligence reveals Telcel remained Mexico’s fastest mobile operator during Q3 2021, earning a Speed Score of 46.79.
  • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 87.9% during Q3 2021.
  • Totalplay was the fastest and most consistent fixed broadband provider in Mexico during Q3 2021, achieving a Speed Score of 46.24 and Consistency Score of 71.9%
  • Apple devices had the five fastest mean download speeds among popular phones in Mexico during Q3 2021. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 5G and iPhone 12 Pro Max 5G for the fastest popular device during Q3 2021, achieving respective speeds of 72.22 Mbps, 70.99 Mbps and 69.62 Mbps.
  • Veracruz once again showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q3 2021, recording a speed of 45.76 Mbps and mean upload speed of 19.56 Mbps.
  • Monterrey beat out Mexico City for the fastest fixed broadband download speed, earning a mean speed of 69.32 Mbps to Mexico City’s 65.39 Mbps.

Peru

  • According to Speedtest Intelligence, Movistar was Peru’s fastest fixed broadband provider during Q3 2021, narrowly edging out Claro for fastest Speed Score with 44.39 to 42.22, respectively. Claro had the highest Consistency Score on fixed broadband during Q3 2021, beating out Movistar 72.9% to 65.9%.
  • Claro was the fastest mobile operator in Peru during Q3 2021, earning a Speed Score of 34.05.
  • Entel had the highest mobile Consistency Score in Peru during Q3 2021, narrowly edging out Claro at 78.1% to 77.4%.
  • Among major device manufacturers, Apple devices achieved the fastest mean download speed by a wide margin in Peru during Q3 2021, achieving 40.32 Mbps to Samsung’s 23.90 Mbps.

United States

  • Speedtest Intelligence reveals Verizon was once again the fastest fixed broadband provider in the United States during Q3 2021, earning a Speed Score of 178.38.
  • T-Mobile was once again the fastest and most consistent mobile operator in the U.S. during Q3 2021, achieving a median download speed of 62.35 Mbps and a Consistency Score of 84.4%.
  • Looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q3 2021 at 135.17 Mbps — a significant increase from 99.84 Mbps during Q2 2021.
  • During Q3 2021, T-Mobile had the best 5G Availability in the U.S. at 64.4%.
  • Competition for the highest 5G Consistency was extremely close in the U.S. during Q3 2021, with Verizon Wireless achieving a 5G Consistency Score of 78.8%, T-Mobile 78.4% and AT&T 73.8%.
  • The recently released iPhone 13 Pro Max and iPhone 13 Pro blazed ahead of the competition for fastest popular device in the U.S. during Q3 2021, achieving median download speeds of 95.96 Mbps and 94.72 Mbps, respectively. The Samsung Galaxy Z Fold3 5G was next at 83.81 Mbps.
  • Pittsburgh, Pennsylvania had the fastest median mobile download speed in the U.S. during Q3 2021 at 82.94 Mbps.
  • Austin, Texas had the fastest fixed broadband speed among the U.S.’s most populous cities during Q3 2021, achieving a median download speed of 196.28 Mbps.

Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Josh Fomon

Ookla Research™ Articles
| April 17, 2023

47 New Ookla Market Reports Available for Q1 2023

Global Speeds

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 47 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q1 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Cameroon: Speedtest Intelligence reveals that MTN had the fastest median mobile download speed in Cameroon at 14.46 Mbps during Q1 2023. blue had the lowest median mobile multi-server latency at 184 ms.
  • Ethiopia: Safaricom had the fastest median mobile download speed at 32.81 Mbps during Q1 2023. Ethio Telecom had the lowest median mobile multi-server latency at 55 ms.
  • Tanzania: There were no winners over fastest fixed broadband and mobile in Tanzania during Q1 2023. Dar es Salaam had the fastest median mobile download speed among Tanzania’s most populous cities at 28.73 Mbps during Q1 2023.

Americas

  • Argentina: Personal had the fastest median download speed over mobile (32.62 Mbps) and Movistar was fastest for fixed broadband (94.26 Mbps). Movistar had the lowest median multi-server latency over fixed broadband at 12 ms.
  • Belize: NEXGEN had the fastest median download over fixed broadband in Belize at 47.35 Mbps. Digi had the fastest median mobile download speed at 18.39 Mbps.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 111.11 Mbps at Q1 2023. Bell also had the fastest median 5G download speed at 183.29 Mbps. Bell pure fibre was fastest for fixed broadband (281.94 Mbps). 
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 151.74 Mbps. ETB had the lowest median multi-server latency over fixed broadband at 8 ms.
  • Dominican Republic: Claro had the fastest median download speed among mobile operators at 32.01 Mbps. Viva had the lowest mobile multi-server latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband at 45.65 Mbps. 
  • Ecuador: The fastest mobile operator was CNT with a median download speed of 30.82 Mbps. Netlife was fastest for fixed broadband (71.82 Mbps). Fibramax had the lowest multi-server latency over fixed broadband at 9 ms. 
  • El Salvador: Claro had the fastest median download speed over mobile in El Salvador at 39.09 Mbps.
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 33.13 Mbps. Claro also had the highest Consistency with 84.5% of results showing at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed.
  • Guyana: ENet was the fastest fixed broadband provider (60.27 Mbps), while Digicel was the fastest mobile operator (35.60 Mbps). ENet also had the lowest median multi-server latency over fixed broadband at 120 ms.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 11.12 Mbps. SpaceX Starlink had the fastest fixed broadband internet at 46.76 Mbps. Natcom had the lowest median mobile multi-server latency at 62 ms. 
  • Jamaica: Flow was the fastest fixed broadband provider in Jamaica with a median download speed of 50.50 Mbps. Flow also had the lowest median multi-server latency at 36 ms.
  • Mexico: Telcel had the fastest median download speed over mobile at 45.54 Mbps. Totalplay was fastest for fixed broadband (78.94 Mbps) and had the lowest median multi-server latency at 26 ms.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.39 Mbps. Apple devices had the fastest median download speed among top device manufacturers at 29.68 Mbps.
  • Suriname: Telesur had the fastest median download speed over mobile at 51.18 Mbps. There was no winner over fixed broadband, but Digicel+ had the lowest median multi-server latency at 57 ms.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 37.56 Mbps. Digicel+ had the fastest median fixed broadband download speed at 94.27 Mbps and the lowest median multi-server latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 165.22 Mbps. T-Mobile also had the fastest median 5G download speed at 220.70 Mbps. Spectrum edged out XFINITY as the fastest fixed broadband provider with a median download speed of 234.80 Mbps. Verizon had the lowest median multi-server latency on fixed broadband at 15 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless (5.92 Mbps), which also had the lowest median multi-server latency at 84 ms.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 21.94 Mbps. DOT Internet was fastest over fixed broadband at 89.50 Mbps and had the lowest median multi-server latency at 5 ms.
  • Bhutan: There was no fastest mobile operator in Bhutan during Q1 2023, but BT had the lowest median multi-server latency at 66 ms.
  • Brunei: There was no statistical winner on mobile during Q1 2023, but Apple devices had the fastest median download speed at 113.48 Mbps.
  • Cambodia: SINET had the fastest median download speed over fixed broadband (42.00 Mbps). Cellcard was fastest over mobile at 32.05 Mbps.
  • China: China Mobile was the fastest mobile operator with a median download speed of 138.95 Mbps. China Mobile also had the fastest median mobile 5G download speed at 291.24 Mbps. China Unicom was fastest for fixed broadband at 221.07 Mbps.
  • Georgia: MagtiCom had the fastest median fixed broadband speed in Georgia at 27.65 Mbps during Q1 2023. MagtiCom also had the lowest median multi-server latency at 11 ms. Geocell was fastest over mobile at 40.81 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 24.48 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 45 ms.
  • Japan: NTT DoCoMo was the fastest mobile operator with a median download speed of 48.86 Mbps during Q1 2023. So-net had the fastest fixed broadband speed at 282.13 Mbps, as well as the lowest median multi-server latency at 9 ms.
  • Malaysia: TIME was the fastest fixed broadband provider in Malaysia (107.56 Mbps) and had the lowest multi-server latency at 9 ms.
  • Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 16.23 Mbps. Jazz was fastest over mobile at 21.93 Mbps. Zong had the lowest median mobile multi-server latency at 46 ms.
  • Philippines: Smart delivered the fastest mobile download speed in the Philippines (33.39 Mbps). 
  • Singapore: Singtel had the fastest median download speed over mobile at 119.66 Mbps. StarHub had the lowest median mobile multi-server latency at 26 ms. SingTel had the fastest fixed broadband speed (263.13 Mbps). 
  • South Korea: KT delivered the fastest median download speed over fixed broadband in South Korea at 145.28 Mbps. SK Telecom had the fastest mobile speed at 194.41 Mbps.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 20.62 Mbps and 44.76 Mbps, respectively. Dialog had the lowest median mobile multi-server latency at 36 ms.
  • United Arab Emirates: Etisalat had the fastest median fixed download speed (255.01 Mbps) and median mobile download speed (184.58 Mbps) in the UAE during Q1 2023. Etisalat also had the fastest median 5G download speed at 672.04 Mbps and lowest median multi-server latency at 35 ms.

Europe

  • Albania: ONE overtook Vodafone as the fastest mobile operator in Albania with a median download speed of 48.44 Mbps during Q1 2023. ONE also had the lowest median mobile multi-server latency at 34 ms. Digicom was fastest for fixed broadband (87.71 Mbps).
  • Belgium: Telenet had the fastest median download speed over fixed broadband at 135.65 Mbps, while Telenet/BASE had the fastest median download speed over mobile at 69.48 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 137.28 Mbps. Hiper was fastest for fixed broadband at 258.41 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 91.34 Mbps. Telia had the lowest median multi-server latency on mobile at 30 ms. Elisa was fastest over fixed broadband at 92.20 Mbps. 
  • Finland: DNA had the fastest median download speed over mobile at 101.59 Mbps. Lounea was fastest for fixed broadband at 107.84 Mbps and had the lowest median multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 96.61 Mbps. Deutsche Glasfaser overtook Vodafone as the fastest fixed broadband provider at 183.20 Mbps. Deutsche Glasfaser also had the lowest median multi-server latency at 14 ms.
  • Latvia: While there was no fastest mobile operator in Latvia during Q1 2023, Balticom was fastest for fixed broadband with a median download speed of 238.41 Mbps. Balticom also had the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: The mobile operator with the fastest median download speed was Telia at 109.53 Mbps. Cgates was fastest for fixed broadband at 151.33 Mbps.
  • Poland: UPC was the fastest provider for fixed broadband with a median download speed of 214.34 Mbps. There was no statistical winner over mobile during Q1 2023.
  • Switzerland: Salt blazed ahead for the fastest fixed broadband with a median download speed of 367.36 Mbps. Salt also had the lowest median multi-server latency over fixed broadband at 8 ms.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 51.76 Mbps. Türk Telekom had the lowest median mobile multi-server latency at 38 ms. TurkNet was fastest for fixed broadband at 58.85 Mbps. 

Oceania

  • New Zealand: MyRepublic had the fastest median download speed over fixed broadband in New Zealand at 287.90 Mbps. There were no statistical winners among top mobile operators.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q2 2023 data in July.

Editor’s note: This article was updated on April 18 to exclude data from Vietnam while we continue to investigate anomalies in the market.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds
Bhutan

About the Author

Josh Fomon