Tag: Indonesia

Ookla Research™ Articles
| March 16, 2025

Checking In with Speed: Wi-Fi Performance in Luxury Hotels Across APAC’s Top Business Hubs

Hong Kong

For business travelers, fast and reliable Wi-Fi is no longer a luxury—it’s a necessity. In today’s digital-first business environment, seamless connectivity enables real-time communication, access to cloud-based applications, and virtual meetings, all of which are critical for productivity and efficiency. A hotel’s Wi-Fi quality plays a major role in a business traveler’s accommodation choice, making high-speed internet a key differentiator for luxury hotels in APAC’s top business cities.

Key Takeaways

  • Only five out of the selected 20 hotels provided Wi-Fi with a median download speed of at least 100 Mbps. The majority of selected hotels fall into either the good performers category (50–100 Mbps) or the laggards category (below 50 Mbps). Leading hotels such as The Peninsula Tokyo and Rosewood Hong Kong demonstrate the benefits of investing in high-quality Wi-Fi infrastructure. 
  • Having a strong national broadband infrastructure does not guarantee fast hotel Wi-Fi. Even in cities with strong broadband infrastructure like Singapore, inconsistent hotel speeds highlight the need for better in-house network optimization. Raffles Singapore and InterContinental Singapore, for example, recorded some of the lowest speeds at 21.35 Mbps and 20.03 Mbps, respectively, underscoring the importance of proper Wi-Fi setup for a better guest experience.
  • Wi-Fi performance in APAC luxury hotels strongly correlates with the adoption of modern technology and effective frequency band usage. Top-performing hotels lead with 47.1% of tests conducted on Wi-Fi 6 and a high reliance on the 5 GHz band (88.4%), delivering faster speeds and more stable connections. In contrast, hotels with download speeds less than 50 Mbps relied heavily on outdated standards, with 75.2% of tests conducted on Wi-Fi 4 and Wi-Fi 5 and only 69.8% of their tests using the faster 5 GHz band. 

Connectivity is a key factor for business travelers in APAC

The Asia-Pacific (APAC) region remains a major hub for global business travel, driven by strong economic growth and dynamic markets. In 2023, business travel spending in APAC surged by 41%, reaching US$567 billion, with projections to exceed US$800 billion by 2027. The top five business meeting destinations in APAC; Singapore, Tokyo, Bangkok, Hong Kong, and Sydney, serve as major business hubs, attracting professionals from around the world.

This report analyzes Wi-Fi performance in selected 5-star hotels across the five cities: Singapore, Tokyo, Bangkok, Hong Kong, and Sydney, with the addition of hotels in Bali, a key location for international conventions and events such as the G20 Bali Summit, the APEC Summit, and the World Bank Annual Meeting.

Map: List of selected hotels and location (cities)

Map of locations of select 5-star hotels in APAC

APAC luxury business hotels show mixed Wi-Fi performance

Using Speedtest Intelligence® data, we analyzed median download speeds inside and around selected hotel properties throughout 2024. This year-long period allows us to assess Wi-Fi performance and stability under varying hotel occupancy levels and guest profiles. To ensure data reliability, we excluded hotels with insufficient measurement samples and focused only on the most commonly used Wi-Fi network at each hotel—typically the one freely accessible to guests.

Chart of Wi-Fi Performance for Select Hotels in Asia Pacific

The Wi-Fi download speeds of selected hotels across major APAC business destinations show significant variation, with some properties delivering top-tier connectivity while others fall short. In a similar report that analyzed Wi-Fi download speeds of luxury hotels in the MENA region, we categorized the results to three groups of hotels based on Wi-Fi download speed:

  1. Top performers are hotels that offer exceptionally fast Wi-Fi, with median download speeds exceeding 100 Mbps. Such speeds provide seamless connectivity for business travelers, enabling ultra-high-definition video conferencing, large file transfers, and lag-free virtual collaboration. These results suggest that these hotels have made significant investments in high-performance Wi-Fi infrastructure, ensuring a premium experience for their guests.
  2. Good performers offer solid Wi-Fi performance, ranging between 50 Mbps and 100 Mbps. These speeds are sufficient for most business activities, including video conferencing, cloud-based work, and high-speed browsing. While they don’t reach the top-tier speeds of the leading hotels, they still provide a strong and stable connection for business travelers.
  3. Performance laggards include hotels with a median download speed below 50 Mbps, which may impact business travelers relying on high-speed internet for seamless virtual meetings, large data transfers, or streaming-intensive work applications. 

Top performers represent 23.8% of the properties reviewed in this report. The Peninsula Tokyo is a leader, offering nearly double the speed (188.57 Mbps) of the next best hotel, Rosewood Hong Kong (113.21 Mbps). The InterContinental Grand Stanford Hong Kong also secured a position among the top performers, with a reported download speed of 109.74 Mbps, reinforcing Hong Kong’s strong presence in high-quality hotel Wi-Fi infrastructure.

The good performers category included properties such as Island Shangri-La Hong Kong (99.33 Mbps), Four Seasons Hotel Sydney and Tokyo (99.05 Mbps and 80.68 Mbps respectively), Mandarin Oriental Bangkok (88.58 Mbps), The Ritz-Carlton Tokyo (73.46 Mbps), and Marina Bay Sands Singapore (70.51 Mbps). These speeds are sufficient for most business activities, including video conferencing, online collaboration, and cloud-based applications. Notably, hotels in Bali, such as W Seminyak Bali and The St. Regis Bali Resort performed well, recording download speeds of 56.63 Mbps and 50.25 Mbps respectively, suggesting that luxury resorts catering to international business events are prioritizing strong internet connectivity. The presence of multiple Four Seasons properties in this range also indicates that while this chain generally provides good connectivity, they do not always reach the highest tier of performance.

Almost all of the cities have hotels in the laggards’ category. Despite Singapore’s strong fixed broadband infrastructure, and consistently topping Speedtest Global Index fixed broadband ranking, hotel Wi-Fi performance varied significantly. This suggests that the issue is most likely with the Wi-Fi network configuration rather than national broadband capacity. Raffles Singapore and InterContinental Singapore recorded some of the lowest speeds in the list, at 21.35 Mbps, and 20.03 Mbps respectively.

Modern Wi-Fi technology boost hotel connectivity performance 

Many factors influence Wi-Fi performance, including network design and the number of users connected to each access point (AP). Wi-Fi technology has also evolved significantly, with each generation introducing key improvements in speed, efficiency, and capacity. Rolling out modern, well-configured Wi-Fi equipment enhances reliability while maximizing the performance benefits of newer Wi-Fi technology.

Speedtest Intelligence data reveals a clear correlation between Wi-Fi standards and network performance across the three categories. Top performers reported more test samples on Wi-Fi 6 (47.1%), with a smaller share using Wi-Fi 5 (32.9%) and Wi-Fi 4 (20.0%). In contrast, good-performing hotels reported 61.9% of samples were on Wi-Fi 5, with only 21% utilizing Wi-Fi 6. Performance laggards rely more on older Wi-Fi 4 and Wi-Fi 5 setups, with a combined total of 77.7% of test samples reported on these two Wi-Fi standards.

Test Distribution by Wi-Fi Standard for Different Hotels’ Performance Levels
Source: Speedtest Intelligence | Jan 2024 – Dec 2024

The distribution of Wi-Fi frequency bands further demonstrates the impact of network optimization on hotel performance. Hotels in the Top Performers category conducted 88.4% of their tests on the 5 GHz frequency band, followed by 80.8% for Good Performers hotels. Performance Laggards reported the lowest distribution at 64.6%.

Test Distribution by Frequency Band for Different Hotels’ Performance Levels
Source: Speedtest Intelligence | Jan 2024 – Dec 2024

Meeting the needs of modern business travelers

Reliable, high-speed Wi-Fi is essential for business travelers in luxury hotels. Poor connectivity disrupts productivity, affects virtual meetings, and leads to guest dissatisfaction. To remain competitive, hotels must invest in strategic Wi-Fi planning and infrastructure upgrades to meet the increasing connectivity demands of business travelers.

Effective Wi-Fi planning requires upgrading to modern standards such as Wi-Fi 6E or 7, thereby unlocking wider channels in the  6 GHz band to help alleviate congestion, and optimizing network capacity for high-density environments. Hotels must assess access point placement, bandwidth allocation, interference management, and simultaneous device connections to ensure a seamless experience for guests.

To address these connectivity gaps, professional Wi-Fi design solutions like Ekahau help hotels optimize network configurations from the outset. These tools enable precise access point placement, configuration, and performance monitoring, ensuring reliable coverage and high-speed connectivity across all areas of the hotel. Proper planning and investment in advanced Wi-Fi infrastructure are critical for delivering a seamless and high-quality digital experience for business travelers.

Ookla can assist hospitality property managers in designing Wi-Fi networks, monitoring their performance, and optimizing them. Please contact us to learn more about Speedtest Intelligence and Ekahau.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Hong Kong
WiFi

About the Author

Affandy Johan

Ookla Research™ Articles
| February 16, 2025

5G in High Places: Indoor Coverage Across the World's Iconic Skyscrapers

UAE

Skyscrapers are not just architectural achievements; they also test the limits of telecommunications and connectivity systems. These structures highlight both the obstacles and innovations required for seamless connectivity in high-rise environments. This report, using data from Cell Analytics™, benchmarks the 5G indoor coverage experience in nine of the world’s most iconic buildings by analyzing the average Reference Signal Received Power (RSRP) and Reference Signal Received Quality (RSRQ), providing critical insights into the signal strength and quality that subscribers experience within these architectural marvels.

Icons That Shape Skylines

Modern skyscrapers are more than just towering structures—they shape city skylines, serve as commercial and cultural hubs, and play a crucial role in defining a nation’s global presence. Their impact also goes beyond aesthetics. They contribute significantly to a city’s economy by attracting businesses, investors, and tourists. For example, the Burj Khalifa in Dubai has helped position the city as a global business and tourism hub, drawing millions of visitors each year. Similarly, the Empire State Building in New York remains a historic landmark and one of the most visited tourist attractions in the world.

Using Ookla® Cell Analytics™ data, we analyzed nine of the most iconic buildings in the world, recognized for their unique architectural designs, global influence, and economic and cultural significance.

Chart of select skyscrapers of the world by height and significance

Most skyscrapers provide strong signal strength but coverage gaps still exist

Drilling down into data at the individual building from the second half of 2024, we evaluated subscribers’ 5G indoor experience by measuring the average Reference Signal Received Power (RSRP) and Reference Signal Received Quality (RSRQ). RSRP represents the network signal strength received by a mobile phone. An RSRP value that exceeds -90 dBm indicates superior coverage. If the signal strength is between -90 dBm and -100 dBm, then network coverage is considered good. Below this range, expect slower download speeds and potential network disconnections. RSRQ is a metric used to evaluate the quality of the reference signal received by a device. A value of -10 dB or higher indicates excellent network quality while a value between -10 dB and -15 dB is considered good. An RSRQ value lower than -15 dB is poor or indicates no signal at all.

“> chart of indoor 5G signal strength and quality in select skyscrapers of the world, indoor 5G lower 10%, Top 10%, and mean RSRP (dBm)
“> chart of indoor 5G signal strength and quality in select skyscrapers of the world, indoor 5G lower 10%, Top 10%, and mean RSRQ (dB)

Overall, the ​​5G indoor coverage across the nine skyscrapers reveals that most buildings provide superior 5G signal strength, as well as excellent network quality. However, some still face challenges in ensuring consistent connectivity. Shanghai Tower recorded the strongest 5G signal among all buildings, with a weighted average RSRP of -71.04 dBm of all samples detected inside the building. This suggests a well-optimized indoor network, likely supported by China’s extensive 5G infrastructure. As China is one of the major leaders in 5G deployment, major urban centers like Shanghai benefit from advanced indoor network solutions, such as small cells and distributed antenna systems (DAS), ensuring strong coverage even in high-rise environments.

Burj Khalifa in UAE, and the Empire State Building New York City, showed strong 5G coverage, with average RSRP values of -85.53 dBm and -83.19 dBm, respectively. Both buildings also reported very good signal quality, with an average RSRQ of -11.07 dB and -11.95 dB respectively. The Empire State Building, completed in 1931, has undergone modernization efforts to enhance its telecommunications infrastructure. Similarly, the Burj Khalifa benefits from Dubai’s extensive 5G rollout, with the UAE ranking among the top countries in 5G performance.

The Shard in London reported the weakest 5G coverage among the selected buildings, with an average RSRP of -96.69 dBm. The Shard’s glass-heavy design may contribute to this weaker performance, as glass can reflect and absorb mobile signals. The building also reported a much weaker signal strength in the lower 10% with RSRP value of -113 dBM, indicating that in certain areas of the building, users are experiencing poor 5G coverage and quality.

Taipei 101 and the Petronas Twin Towers in Kuala Lumpur, showed good average 5G RSRP but experienced weaker signals in certain areas. The lower 10% RSRP values for both buildings were below -100 dBm (-105.00 dBm for Taipei 101 and -101.00 dBm for Petronas Twin Towers), suggesting that parts of these buildings may suffer from inconsistent coverage. Taipei 101 was designed to withstand earthquakes and typhoons, incorporating thick concrete and reinforced steel, which can interfere with mobile signals. While the Petronas Twin Towers currently lack a dedicated indoor 5G coverage solution.

One World Trade Center in New York City and Autograph Tower in Jakarta had similar 5G characteristics, with very good average RSRP around -85 dBm or better, but the reported lower 10% values suggest potential dead zones or weaker coverage in some areas.

From lobby to observation deck

Using Cell Analytics data, we compared the 5G the average RSRP and RSRQ at two different height levels in each skyscraper: Bottom 10% of the building height, which represents coverage on the lower floors, based on samples collected closest to the ground floor, and Top 10% of the building height, which represents the highest levels, based on samples collected at the floors nearest to the top of the building.

“> chart of 5G signal strength and quality in select skyscrapers of the world, at bottom 10% and Top 10% of building height RSRP (dBm)
“> chart of 5G signal strength and quality in select skyscrapers of the world, at bottom 10% and Top 10% of building height RSRQ (dB)

Several skyscrapers showed minimal differences in 5G signal strength and quality between the lowest and highest floors. Burj Khalifa, One World Trade Center, Taipei 101, and the Empire State Building all had RSRP variations of 3 dBm or less between measurements taken at the bottom and top levels. The Burj Khalifa, the tallest building in the world at 828 meters, reported a slight improvement from -77.09 dBm at the lower floors to -76.30 dBm at the top.

Burj Khalifa, Taipei 101, and the Empire State Building also reported consistent 5G RSRQ between their lower and top floors, indicating stable 5G network quality. All four buildings have high-altitude observation decks, where strong 5G coverage is essential for tourists, businesses, and building operations.

In contrast, some skyscrapers exhibited noticeably larger differences between the lower and top floors RSRP and RSRQ, with weaker 5G signals at their higher levels. Petronas Twin Towers, Lotte World Tower, and Autograph Tower all showed a significant decline in signal strength as elevation increased. Petronas Twin Towers recorded a relatively strong -80.44 dBm at nearer to ground levels, but this dropped to -92.67 dBm at the top. This is mainly due to the lack of a dedicated indoor 5G coverage solution, with most 5G signals coming from outdoor cell towers. Similarly, the RSRP at Lotte World Tower fell from -71.14 dBm at the lower floors to -92.54 dBm for samples at the highest point. This suggests that while the lower sections of these buildings benefit from stronger 5G coverage, the network infrastructure at the upper floors may not be as robust.

Reliable 5G coverage in skyscrapers requires targeted network solutions

Skyscrapers play a key role in modern cities as business hubs, residential spaces, and major tourist attractions, making strong indoor 5G coverage essential. Tourists visiting observation decks, businesses operating in high-rise offices, and residents in skyscraper apartments all require seamless connectivity for work, communication, and entertainment. However, the primary challenge lies in delivering consistent performance and quality across various indoor settings, where issues may be confined to certain floors or sections. Modern building materials, such as low-emissivity (Low-E) glass, can significantly impact 5G signal attenuation by blocking or reflecting radio frequencies, especially in high-frequency bands like mmWave.

These challenges highlight the need for dedicated indoor solutions such as small cell deployments, distributed antenna systems (DAS), and enhanced in-building network infrastructure. An alternative to deploying in-building 5G systems is to selectively offload usage to Wi-Fi provided these systems are designed, optimized, and operated to deliver an equivalent quality of experience – this can be done using Ekahau.

As 5G continues to evolve, telecom providers and building developers must work together to improve indoor network quality, ensuring that users at all levels of a skyscraper experience fast, stable, and uninterrupted connectivity. For operators, 5G indoor deployments are a strategic avenue to monetize their investments through advances such as massive IoT (IoT), enhanced mobile broadband (eMBB), and fixed wireless access (FWA), which will all play an important role in transformation across sectors such as industrial automation, retail applications, and smart cities.

Ookla can assist operators in identifying buildings or indoor venues with coverage or capacity issues using crowdsourced data and diagnosis. Powered by millions of signal measurements collected daily by Speedtest®, Cell Analytics provides intelligence about wireless service quality, RF measurements, data usage, user density, cell site locations, and much more. To find out more about Cell Analytics, please get in touch.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

UAE
Global

About the Author

Affandy Johan

Ookla Research™ Articles
| April 14, 2024

Early 5G Results for the Samsung Galaxy S24 Family: How do New S24 Models Stack up to Previous Generations and iPhone 15’s on 5G? 

Consumer

Consumers around the world eagerly awaited Samsung’s release of the latest line of its flagship Galaxy S series of smartphones on February 1, 2024. Was the wait worth it? In this article, we analyze how the Samsung Galaxy S24 family measures up against its predecessors in terms of 5G speed and latency during its first several weeks on the market (February 1 – March 24, 2024). 

With new chipsets and technologies alongside plenty of other cool new features in Galaxy S24 devices, we examined early results from Speedtest® users in 15 select countries around the world to see whether the Galaxy S24 lineup — comprising the S24, S24+, and S24 Ultra models — outpaced Samsung’s earlier S22 and S23 families for 5G performance. Additionally, we’ve compared the 5G speeds and latency of Apple’s iPhone 15 family — including the iPhone 15, 15 Pro, and 15 Pro Max — against Samsung’s offerings.

It’s important to note that device performance metrics can vary significantly from one country to another. Factors such as government and mobile operator investments in 5G infrastructure, spectrum allocations, and the extent of 5G network deployment all contribute to these variations.

Key takeaways:

  • The Samsung Galaxy S24 family showed a statistically significant lead for median 5G download speeds in seven out of 15 countries in this study. On the other hand, the Apple iPhone 15 family posted the fastest 5G speeds in only one country. It’s worth noting, however, that speed differences between Galaxy S24 devices and iPhone 15’s were relatively minor in some of the countries analyzed (see the charts below for details). 
  • The S24 family recorded the lowest median 5G multi-server latency in 10 of 15 countries, whereas iPhone 15 devices offered the highest median 5G latency in 10 markets.
  • Samsung Galaxy S22 models unsurprisingly offered the slowest median 5G download speeds in eight countries, while the Galaxy S23 family was slowest in four countries. 
  • Devices in the Galaxy S24 family experienced the fastest median 5G upload speed in 13 of the 15 countries examined for this analysis. However, upload speeds were much slower than 5G download speeds, ranging from 11.83 Mbps to Mbps to 66.52 Mbps, with median 5G upload speeds of 50 Mbps or better found in only three countries (South Korea, Qatar, and the U.A.E.). 

To learn more about what speeds mean in real-world terms, check out our article looking at how much speed users need for a variety of daily mobile activities.

Take me straight to the data!

Asia Pacific | Middle East & Africa | Europe | North America 

New chipsets and modems in the Galaxy S24 family 

Everyone wants to know if the newest technology is worth the upgrade when they’re investing in an expensive new smartphone. Each device within the Galaxy S24 family has various upgrades (including new AI features), but when it comes to features that impact speed and latency performance, here’s a look at the chipsets and modems for each line of smarthpones in our study:

  • Samsung Galaxy S24 Ultra models use Qualcomm’s Snapdragon 8 Gen 3 chipset globally, while the S24 and S24+ use it only in Canada, China, Hong Kong, Taiwan, and the United States. The Samsung Exynos 2400 is used elsewhere for the S24 & S24+.
  • The Galaxy S23 series uses Qualcomm’s Snapdragon 8 Gen 2 worldwide, while Samsung S22 models use an Exynos 2200 chipset in Europe and the Snapdragon 8 Gen 1 elsewhere. 
  • Galaxy S24 devices utilize the Snapdragon X75 5G modem, S23 models have a Qualcomm Snapdragon X70 modem, while S22 models have a Qualcomm Snapdragon X65 modem.
  • Apple iPhone 15 models use Apple’s A16 Bionic chipset, while iPhone 15 Pro and Pro Max models use the A 17 Pro chip. All devices in the Apple iPhone 15 family utilize Qualcomm’s Snapdragon X70 5G modem. 

Do you own one of these devices? See how your speeds compare by taking a quick Speedtest. And to learn more about mobile and fixed broadband performance in cities and regions across the world, visit the Speedtest Performance Directory™, where you’ll find ISP recommendations, insights on mobile and fixed broadband performance, and more. 

Digging into the Data: Where does the Samsung Galaxy S24 Family Lead its S22, S23, and iPhone 15 Counterparts Around the Globe? 

Early findings from Speedtest Intelligence® reveal that the latest Galaxy S24 family outperformed its predecessors — especially S22 models — in terms of 5G speed across several of the countries we analyzed. While differences in speed between devices were minimal in some countries, S24 models showed significant speed advantages over previous generation Samsung devices in markets like Qatar, the United Arab Emirates, and others. 

Does that mean users in those locations should upgrade immediately? Not necessarily. The decision to upgrade depends on various factors, from price to features to performance and more. However, if speed is your primary concern, the Galaxy S24 series is a compelling option, especially for consumers currently utilizing devices from the Galaxy S22 lineup, which is now over two years old.

Read on to see our complete analysis of all 15 countries in this study or select a region below to dig into more localized results. 

Asia Pacific | Middle East & Africa | Europe | North America 

Asia Pacific

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Hong Kong
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in India
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Indonesia
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Japan
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Philippines
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in South Korea
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Thailand

Consumers in Hong Kong who want new features might want to upgrade

Speedtest Intelligence data revealed strong performance for all device families in Hong Kong, with the new Galaxy S24 family performing particularly well, boasting a median 5G download speed of 165.74 Mbps and the lowest median 5G multi-server latency in the market at 21.74 ms. However, the S24’s median 5G download speed was statistically comparable to that of its older Samsung and iPhone 15 peers, making the choice to upgrade currently more about new features than about performance.

Bottom line: With strong — and similar — 5G download speeds across all device families in Japan, upgrading to a new Galaxy device isn’t a must just yet, unless you want to enjoy the S24 family’s new features.

5G speeds were fast across the board in India, where the Samsung Galaxy 24 family held a slight edge 

In the early days following the release of the Galaxy S24 series in India, the latest Samsung models led for both 5G download speeds and 5G multi-server latency. While 5G speeds impressed across all device families in India — all notched speeds of at least 273.78 Mbps — Galaxy S24 models posted the top median 5G download speed at 302.43 Mbps and the lowest median 5G multi-server latency at 41.56 ms. On the other hand, Galaxy S22 devices showed the slowest — but still impressive — speeds in India at 273.78 Mbps, while the Samsung Galaxy S23 was just a tick behind at 279.93 Mbps. The iPhone 15 family, meanwhile, clocked in with a median 5G download speed of 285.78 Mbps.

Bottom line: Consumers in India currently using S22 devices might want to upgrade to an S24 model, given the nearly 30 Mbps speed advantage the new devices provided in this study. However, with excellent 5G speeds across all device families and similar speeds for devices in the S22, S23, and iPhone 15 families, users might not feel a huge difference in their 5G experience from one device to another. 

Samsung Galaxy enthusiasts in Indonesia needn’t rush to upgrade to an S24 device — yet

In contrast with what our results showed in most countries, the iPhone 15 family emerged as the leader in Indonesia with a median 5G download speed of 80.49 Mbps. All three Samsung Galaxy families trailed with speeds ranging from 55.61 Mbps for the S24 family to 69.24 Mbps for S23 models. While the iPhone 15 family’s 5G speed was nearly 25 Mbps faster than that of S24 devices, it’s worth noting that the difference among all three Samsung Galaxy models was only about 14 Mbps, and our results revealed no statistical difference in median 5G download speeds between the S22 and S23 families. 

Bottom line: Despite the iPhone 15 providing the top speeds in the market, the Galaxy S24 could hold greater long-term potential for consumers in Indonesia, especially when compared to older Samsung models. Equipped with a newer processor and modem, the S24 could see quicker speeds over time as Indonesia’s 5G networks evolve. In the meantime, users shouldn’t experience notable disparities in speed or latency among all three Samsung device families analyzed. 

No clear advantage to upgrading to a new Galaxy S24 in Japan

People in Japan who upgraded to a Galaxy S24 device likely haven’t seen a performance boost just yet. While all four device families performed similarly well in Japan, there was no statistical difference in the median 5G download speeds offered by all three Galaxy families, with speeds ranging from 110.48 Mbps to 118.93 Mbps across all three Galaxy devices. The iPhone 15 lineup also had a strong speed at 125.48 Mbps. 

Bottom line: With generally similar median 5G download speeds across all device families in Japan, users who are considering upgrading to a new Galaxy smartphone might want to wait. While we anticipate the S24’s speeds to surpass those of its predecessors over time, 5G speeds in the market were quite close across all three Galaxy device families in the early days of the S24’s release. 

For users in the Philippines who want the fastest 5G, Galaxy S22 users may want to upgrade. 

Samsung Galaxy S24 users in the Philippines might have noticed a modest improvement to their 5G speeds compared to those on older S23 and S22 models since they upgraded, as the Galaxy S24 family’s median 5G download speed of 157.38 Mbps was about 20 Mbps faster than that of Galaxy S22’s (137.68 Mbps) and a little over 15 Mbps faster than the Galaxy S23 family (140.06 Mbps). Meanwhile, the iPhone 15 family’s median 5G download speed of 120.04 Mbps trailed all three Samsung Galaxy families in the market.

Bottom line: For users in the Philippines seeking the fastest possible 5G experience, upgrading to an S24 device is worth considering. However, it’s worth noting that the differences in speed between devices wasn’t as stark as that in some other countries, and upgrading likely isn’t for everyone just yet.

Samsung Galaxy S24 and iPhone 15 much faster on 5G in South Korea than S22 devices 

In South Korea, home to the first widespread 5G launch in the world, our results reflected outstanding 5G speeds, with the iPhone 15 and Samsung Galaxy S24 families posting similar median 5G download speeds of 598.64 Mbps and 590.28 Mbps, respectively. The S22 family, meanwhile, offered the “slowest” 5G speeds in South Korea, posting an excellent median 5G download speed of 475.42 Mbps, while Galaxy S23 devices came in at 511.82 Mbps.

Bottom line: 5G users in South Korea can expect remarkable 5G speeds across the board, regardless of their device. However, Samsung Galaxy loyalists who currently use S22 models might want to consider moving to an S24 model, given that the S24 family was over 100 Mbps faster than Galaxy S22’s, while also offering the top median 5G upload speed in the market at 55.22 Mbps. For users who prioritize the fastest 5G experience, Galaxy S24’s and iPhone 15’s are both worth a look.

Samsung Galaxy S24 family provides top 5G download speeds in Thailand 

In Thailand, Speedtest Intelligence showed that the Galaxy S24 family delivered the fastest median 5G download speed in the market at 171.27 Mbps. That speed marks a notable improvement of roughly 35 Mbps over the S22’s 132.60 Mbps and the S23’s 135.55 Mbps. The Galaxy S24 family also offered the lowest median 5G multi-server latency in Thailand at 32.46 ms. The iPhone 15 family provided the second-fastest median 5G download speed in the market at 147.53 Mbps.

Bottom line: If you’re thinking of upgrading from an S22 or S23 device, our findings suggest that the Galaxy S24 might be the right choice. With faster 5G speeds compared to previous generations, coupled with low latency, smartphones in the Galaxy S24 family should allow for quick content downloads and smooth connectivity overall.

Middle East and Africa 

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Nigeria
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Qatar
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in U.A.E.

Excellent 5G speeds in Nigeria, but too soon to tell if you should upgrade for performance 

In Nigeria, 5G speeds were impressive overall, from the Galaxy S23 family’s median 5G download speed of 281.67 Mbps to the new Galaxy S24’s speed of 383.97 Mbps. However, in these early days of the S24 lineup’s release, we are still waiting to see how things stabilize in the market before we can make a firm recommendation on whether to upgrade. 

Bottom line: For users who like to have the latest gear and/or want the new features offered by the S24 lineup, upgrading is certainly worth considering. But with fast 5G speeds in general, users on any of the device families we looked at should see a quick download experience in general. 

Samsung Galaxy S24 by far the fastest 5G in Qatar 

Home to some of the fastest 5G speeds in the world, Qatar showcased impressive median 5G download speeds across all three device families analyzed. The Galaxy S24 family led the pack with a jaw-dropping median 5G download speed of 971.49 Mbps and the top median 5G upload speed in the market at 66.52 Mbps. The Galaxy S22 and S23 families trailed, albeit with great median 5G download speeds of 675.06 Mbps and 758.49 Mbps, respectively. The iPhone 15 family also had a strong showing in Qatar, posting a median 5G download speed of 788.97 Mbps. 

Bottom line: Consumers in Qatar with older Galaxy S22 or S23 devices might want to make the switch, given that the S24 family’s remarkable median 5G download speed of nearly 1 Gbps was much faster than those of either the Galaxy S23 or especially S22 families.

Galaxy S24 a good option for Samsung fans in the U.A.E.

In the U.A.E., which is home to outstanding 5G speeds in general, the Samsung Galaxy S24 and iPhone 15 families delivered the top median 5G download speeds in the market at 828.11 Mbps and 819.48 Mbps, respectively. When compared to its earlier generation Samsung predecessors, the S24 family held a commanding speed advantage, boasting speeds that were at least 170 Mbps higher than those of either the S22 (639.33 Mbps) or S23 (657.79 Mbps) families. 

Bottom line: With median 5G download speeds ranging from 639.33 Mbps to 828.11 Mbps, consumers in the U.A.E. will likely enjoy fantastic speeds regardless of device model. However, for current S22 or S23 users hoping to boost their speeds, the Galaxy S24 family stands out as a good choice.

Europe

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in France
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Spain
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in the U.K.

Galaxy 24 family clocked 5G speeds over 80 Mbps faster than those on S22 devices in France

In France, the Galaxy S24 family was the frontrunner, delivering the fastest median 5G download speed among all device families in the market at 292.15 Mbps. That marks a significant improvement of over 80 Mbps compared to the S22 family’s speed of 211.32 Mbps, along with a jump of more than 60 Mbps compared to the S23’s speed of 229.78 Mbps. Meanwhile, iPhone 15 users experienced the second-fastest median 5G download speed in the market at 257.15 Mbps, with 5G latency nearly identical to that of the S22 and S23 families.

Bottom line: For consumers currently using an S23 or especially an S22 model, upgrading to an S24 device is worth considering. Our results in France showed that the latest Samsung lineup delivered a superior 5G speed experience over older Galaxy models, especially those in the Galaxy S22 family.

Galaxy S24’s a good choice over S22 models in Spain

All four device families in Spain provided good 5G speeds, ranging from the S22’s median 5G download speed of 141.33 Mbps to the S24 family’s speed of 179.34 Mbps. While speeds recorded on S24, S23, and iPhone 15 devices were statistically similar, the difference in speed between the S24 and S22 was much starker, with the S24 nearly 40 Mbps faster than the S22. 

Bottom line: The decision to upgrade should be more straightforward for S22 users in Spain compared to those with S23 or iPhone 15 models, as the S24’s median 5G download speed of 179.34 Mbps was almost 40 Mbps faster than that of the S22 family. 

Samsung Galaxy S24 likely worth an upgrade from S22 in the U.K. 

In the U.K., Samsung Galaxy S24 models were the fastest in the market, with the S24’s median 5G download speed of 156.71 Mbps offering a speed gain of nearly 40 Mbps compared to the Galaxy S22 family. Galaxy S24 models also posted faster speeds than both the Galaxy S23 and iPhone 15 families, but the difference was less stark than it was with the S22 family, with Galaxy S22 models clocking in at 120.49 Mbps, Galaxy S23’s at 133.49 Mbps, and iPhone 15’s at 138.07 Mbps. 

Bottom line: U.K. consumers using either S22 or S23 models may want to look into upgrading to the S24 to enjoy faster speeds. That’s especially true for S22 users, given that the S24’s median 5G download speed was nearly 40 Mbps faster than that of S22 devices.

North America

“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in Mexico
“> Chart of Samsung Galaxy S24 Family vs. Its Earlier Counterparts in the United States

No major 5G speed boost for users in Mexico who upgraded to a Galaxy S24 

5G speeds in Mexico were impressive, with all device families posting median 5G download speeds of 176.53 Mbps or better. While Speedtest users of the Galaxy S24 family experienced the fastest median 5G download speed in the market at 197.42 Mbps, that speed marked only a modest improvement compared to Galaxy S22 devices (186.51 Mbps) and iPhone 15 models (193.73 Mbps). The Galaxy S23 family showed the slowest 5G speed in the market at 176.53 Mbps, coming in about 20 Mbps slower than Galaxy S24 models

Bottom line: For users eager to embrace the new features offered by Galaxy S24 devices or move on from S23 devices, an upgrade might be worthwhile. However, with fast 5G speeds across all device families in Mexico and only about 20 Mbps separating all four device families in our study, users likely won’t see a major change in their 5G experience by upgrading. 

Galaxy S22 users in the U.S. could get faster 5G with the S24 family. 

5G speeds in the U.S. had an impressive showing across the board, with median 5G download speeds of at least 232.46 Mbps across all device families. The Samsung Galaxy S24 family led the way with an excellent median 5G download speed of 306.90 Mbps and the lowest median 5G multi-server latency at 45.71 ms. Users of the Galaxy S24 family enjoyed speeds roughly 75 Mbps faster than those on S22 models (232.46 Mbps) and approximately 65 Mbps faster than those on S23 devices (241.60 Mbps). Meanwhile, the iPhone 15 family also offered a strong performance, with a median 5G download speed of 272.99 Mbps. 

Bottom line: Users of older Samsung device models in the United States may want to switch to one of the newer models to capitalize on the faster 5G speeds offered by S24 devices, though speeds were strong for all device families in this study. 

Ookla will continue monitoring how devices are performing 

We’ll continue to check in on device performance as new models enter the market, so stay tuned for further insights into mobile and fixed broadband performance in countries around the world. 

If you’ve recently made the switch to an S24 device, make sure you’re getting the speeds you need by downloading the iOS or Android Speedtest® app.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Consumer
Devices
Hong Kong

About the Author

Dave Andersen

Ookla Research™ Articles
| June 17, 2024

Your Guide to Airport Wi-Fi and Mobile Performance at 50+ Global Airports in 2024

Consumer

Airports around the world have been packed with travelers this year, which puts extra stress on the Wi-Fi. With summer travel already well in swing in the northern hemisphere, we’re back with fresh data for our series on airport Wi-Fi performance to help you plan for connectivity at all your connections. You’ll find information about Wi-Fi on free networks provided by the individual airports as well as mobile speeds at some of the busiest airports in the world during Q1 2024. Read on for a look at internet performance at over 50 of the world’s busiest airports with data on download speed, upload speed, and latency.

Key takeaways

  • The seven fastest airports for downloads over Wi-Fi were in the United States: San Francisco International Airport, Newark Liberty International Airport, John F. Kennedy International Airport, Phoenix Sky Harbor International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and Harry Reid International Airport.
  • Six U.S. airports had the fastest uploads over Wi-Fi: San Francisco International Airport, Phoenix Sky Harbor International Airport, Newark Liberty International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and John F. Kennedy International Airport.
  • The fastest mobile download speeds on our list were at Hamad International Airport in Doha, Qatar, Shanghai Hongqiao International Airport in China, and Phoenix Sky Harbor International Airport in the U.S.
  • Eight of the 10 airports with the fastest mobile upload speeds were in China.

9 airports have 100+ Mbps Wi-Fi download speeds

Speedtest Intelligence® showed seven of the nine airports with median Wi-Fi download speeds over 100 Mbps were in the U.S.:

  • San Francisco International Airport (173.55 Mbps),
  • Newark Liberty International Airport (166.51 Mbps),
  • John F. Kennedy International Airport (151.59 Mbps),
  • Phoenix Sky Harbor International Airport (151.28 Mbps),
  • Seattle–Tacoma International Airport (137.31 Mbps),
  • Dallas Fort Worth International Airport (119.92 Mbps), and
  • Harry Reid International Airport (107.84 Mbps).

Charles de Gaulle Airport in Paris, France and China’s Hangzhou Xiaoshan International Airport rounded out the list with median download speeds of 107.13 Mbps and 101.01 Mbps, respectively. Hartsfield–Jackson Atlanta International Airport and Sea–Tac had the lowest median multi-server latency on Wi-Fi of any of the airports surveyed during Q1 2024.

Hover on the pins on the map below to see full details for download and upload speeds as well as latency at all the airports analyzed.

Fixed Broadband Internet Speeds Over Free Wi-Fi at Global Airports
Speedtest Intelligence® | Q1 2024
A map showing fixed broadband speeds in selected global airports.

At Ookla®, we’re dedicated to making sure the networks you depend on are always at their best. With Ekahau®, our Wi-Fi solution, we know firsthand just how challenging it can be to optimize Wi-Fi at airports, especially when you have up to 900 people waiting at each boarding gate during the busiest travel times. While the speeds achieved by these top airports are impressive, we saw two smaller U.S. airports with median Wi-Fi download speeds over 200 Mbps during our U.S.-only analysis of airport Wi-Fi in the fall.

Six airports on our list use multiple SSIDs for their Wi-Fi networks for different terminals or to take advantage of the coverage advantages of 2.4 GHz and the speed advantages of 5 GHz frequencies. We have included data for all the SSIDs with sufficient samples in the map and reported in the text on the best result when using multiple SSIDs results in dramatically different speeds.

Eighteen airports on our list had median Wi-Fi download speeds of less than 25 Mbps. Mexico City International Airport in Mexico had the lowest median Wi-Fi download speed at 5.11 Mbps, followed by:

  • Tan Son Nhat International Airport in Vietnam (7.07 Mbps),
  • Beijing Capital International Airport in China (9.45 Mbps),
  • Cairo International Airport in Egypt (10.62 Mbps), and
  • Tokyo Haneda Airport in Japan (11.37 Mbps).

You may struggle with everything from video chatting to streaming at any airport with a download speed below 25 Mbps. Latency is also a factor in performance so if your airport is one of the three with a median Wi-Fi latency over 60 ms, a mobile hotspot may be a better option for a stable connection.

Wi-Fi 6 has arrived

Our analysis shows at least 15 airports on our list were using the new Wi-Fi 6 standard in their Wi-Fi setup. Wi-Fi 6 uses Multi-User Multiple Input, Multiple Output (MU-MIMO) and Orthogonal Frequency Division Multiple Access (OFDMA) to increase performance and throughput, especially when serving multiple devices. This offers a real advantage at a large public location like an airport. In order to get maximum benefit from Wi-Fi 6, consumers would need to be using Wi-Fi 6-compatible devices. Speedtest data shows a fairly even split between airports that saw faster download speeds on Wi-Fi 6 and airports where Wi-Fi 6 results were comparable to those on other earlier Wi-Fi generations.

As you know, international travel can be complicated. Even if the airport offers free Wi-Fi, you may encounter other barriers to access. For example, a local number is required in Cairo to receive the access code to connect to the airport Wi-Fi. And while we’d love to include other large airports like Nigeria’s Murtala Muhammed International Airport in future Wi-Fi analyses, they currently do not offer free Wi-Fi so we have included mobile data below.

11 airports show mobile speeds over 200 Mbps

Speedtest® data shows mobile speeds massively outpaced Wi-Fi, with 14 airports showing faster median downloads over mobile than the fastest airport for Wi-Fi. Hamad International Airport in Qatar had the fastest median download speed over mobile on our list at 442.49 Mbps during Q1 2024, followed by:

  • Shanghai Hongqiao International Airport (341.19 Mbps),
  • Phoenix Sky Harbor International Airport (295.94 Mbps),
  • Shanghai Pudong International Airport (264.71 Mbps),
  • Chongqing Jiangbei International Airport (258.42 Mbps), and
  • Istanbul Airport (255.51 Mbps).

Mobile Network Speeds at Global Airports
Speedtest Intelligence® | Q1 2024

Fastest mobile speeds at airports in Africa and South America

Jomo Kenyatta International Airport in Kenya had the fastest mobile download speeds of the four African airports we analyzed at 88.12 Mbps during Q1 2024. São Paulo/Guarulhos International Airport in Brazil was the faster of the two Latin American airports analyzed with a median download speed of 55.44 Mbps.

Airports with slow mobile speeds

Mobile can’t fix everything, because six airports came in with a median mobile download speed below 25 Mbps. Mexico City International Airport was again at the bottom with 8.75 Mbps, followed by:

  • Josep Tarradellas Barcelona–El Prat Airport (15.21 Mbps),
  • Orlando International Airport (15.84 Mbps),
  • Adolfo Suárez Madrid–Barajas Airport (20.37 Mbps),
  • Chhatrapati Shivaji Maharaj International Airport (20.96 Mbps), and
  • Indira Gandhi International Airport (21.80 Mbps).

Latency on mobile was generally higher than that on Wi-Fi with 46 airports showing a Wi-Fi latency lower than the lowest latency on mobile, 27.51 ms at China’s Shanghai Hongqiao International Airport. As noted above, latency is an important factor in performance, so it might be worth investigating the airport Wi-Fi by running a Speedtest if your mobile performance seems to lag.

Airport Wi-Fi or mobile? Connecting on your next trip

We created a quick guide to help you decide whether to try out the Wi-Fi or simply use the local mobile network if you have access. Use it to compare free airport Wi-Fi performance against mobile performance for the 52 airports we have both Wi-Fi and mobile data for during Q1 2024. Twenty-six airports had faster mobile internet than airport Wi-Fi. Eight airports had faster Wi-Fi than mobile, and seven airports showed only a slight distinction between Wi-Fi and mobile or download speeds over 100 Mbps on both, so we gave both the green check marks. We were able to include more airports in the mobile analysis because there were more mobile samples to analyze at those airports than there were samples over Wi-Fi.

Chart of Comparing Airport Wi-Fi and Mobile Speeds at World Airports

The averages reported here are based on real-world data, so your experience may differ, especially on a busy travel day. Take a Speedtest® at the airport to see how your performance compares. Cheers to safe travels and rapid connections wherever you’re flying.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Consumer

About the Author

Isla McKetta

Ookla Research™ Articles
| January 16, 2024

52 New Ookla Market Reports Available for Q4 2023

Global Speeds

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 52 markets using Speedtest Intelligence® and summarized the top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, as well as 5G and device performance in select countries during Q4 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Côte d’Ivoire: Orange recorded the fastest median mobile and fixed download speeds during Q4 2023, at 30.13 Mbps and 65.90 Mbps, respectively. Moov Africa recorded the lowest mobile median multi-server latency at 83 ms, while CANALBOX recorded the lowest latency over fixed broadband at 70 ms. Of Côte d’Ivoire most populous cities, Abidjan had the fastest median fixed download speed of 58.88 Mbps.
  • Mozambique: Tmcel recorded the fastest mobile median download speed of 27.80 Mbps in Q4 2023, and also the highest mobile Consistency at 91.6%. Of Mozambique’s most populous cities, Maputo had the fastest median mobile and fixed download speeds at 26.33 Mbps and 14.65 Mbps, respectively. SpaceX’s Starlink recorded the fastest fixed broadband median download speed in Q4 2023 at 36.13 Mbps, along with the highest Consistency at 49.7%. Meanwhile, TVCABO recorded the lowest latency over fixed broadband at 16 ms.
  • Senegal: There was no winner of fastest median mobile performance in Senegal during Q4 2023, with Free and Orange both tied. Orange led the market for median fixed broadband download performance, with 21.46 Mbps in Q4 2023. Orange also had the lowest latency at 90 ms and highest Consistency of 45.4%. Of Senegal’s most populous cities, Dakar had the fastest median fixed download speed of 27.11 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile at 36.59 Mbps, while also registering the lowest latency of 39 ms during Q4 2023. In the fixed broadband market, there was no statistically fastest network, with Movistar and Telecentro delivering median download speeds of 106.41 Mbps and 105.98 Mbps, respectively. Movistar recorded the lowest latency of 9 ms. Among Argentina’s most populous cities, Mendoza recorded the fastest mobile median download speed of 37.75 Mbps, while Buenos Aires recorded the fastest fixed download speed of 109.79 Mbps.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.50 Mbps and 9.28 Mbps, respectively during Q4 2023. Digi also recorded the highest Consistency of 80.3%, while smart! recorded the lowest median latency of 56 ms. There was no statistically fastest fixed network in the market based on download speed, however NEXGEN recorded the fastest median upload speed at 47.47 Mbps.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 121.33 Mbps in Q4 2023. Bell also had the fastest median 5G download speed at 194.23 Mbps. Rogers had the fastest median mobile upload speed of 15.10 Mbps, and the highest Consistency of 88.2%. Bell pure fibre was fastest for fixed broadband, recording a median download speed of 307.77 Mbps and a median upload speed of 264.97 Mbps. Bell pure fibre also recorded the highest Video Score, of 87.90. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed at 171.76 Mbps, while Fredericton recorded the fastest median fixed broadband download speed of 247.89 Mbps.
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 210.46 Mbps in Q4 2023. ETB had the lowest latency over fixed broadband at 7 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 146.74 Mbps.
  • Costa Rica: Claro had the fastest median download speed among mobile operators at 40.56 Mbps during Q4 2023. Liberty recorded the fastest median upload speed at 10.73 Mbps, the lowest mobile latency at 33 ms, and the highest Consistency at 78.6%. Metrocom was fastest for fixed broadband download and upload performance, at 225.94 Mbps and 179.66 Mbps, respectively. Metrocom also recorded the lowest latency, at 6 ms.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 34.27 Mbps and 9.84 Mbps, respectively. Claro also recorded the highest Consistency, at 77.0%. Viva had the lowest mobile latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband download performance at 48.08 Mbps, while Claro recorded the fastest median upload speed at 25.38 Mbps, and the lowest latency at 41 ms. Altice recorded the highest fixed broadband Consistency, at 66.6%.
  • Ecuador: CNT recorded the fastest median mobile download speed during Q4 2023, at 26.22 Mbps, while Movistar recorded the lowest mobile multi-server latency at 41 ms. Netlife was fastest for fixed broadband, with a median download speed of 91.56 Mbps. Netlife also recorded the lowest latency over fixed broadband at 8 ms. Xtrim recorded the highest fixed broadband Consistency at 84.8%. Of Ecuador’s most populous cities, Santo Domingo recorded the fastest median mobile download speed of 31.58 Mbps, while Guayaquil recorded the fastest median fixed download speed of 88.59 Mbps.
  • El Salvador: Claro had the fastest median download speed among mobile operators in El Salvador, at 40.97 Mbps, along with the highest Consistency of 90.4%. Movistar registered the fastest median mobile upload speed of 13.35 Mbps and lowest latency at 73 ms. Cable Color recorded the fastest median fixed download speed at 55.57 Mbps, the top median upload speed at 57.04 Mbps, and the lowest median latency of 51 ms. Of El Salvador’s most populous cities, Santa Tecla showed the fastest median mobile and fixed download speeds during Q4 2023 at 39.27 Mbps and 54.98 Mbps respectively.
  • Guatemala: Claro was the fastest mobile operator in Guatemala during Q4 2023 with a median download speed of 41.63 Mbps and a median upload speed of 19.61 Mbps. Claro also had the highest Consistency at 87.9%, while also leading the market for 5G performance, with a median 5G download speed of 388.34 Mbps. Tigo recorded the lowest median mobile latency at 79 ms. SpaceX’s Starlink was fastest for median fixed download performance at 54.32 Mbps, while Cable Color was fastest for fixed upload performance at 33.45 Mbps. Cable Color also had the lowest median latency on fixed broadband at 27 ms. Claro recorded the highest fixed broadband Consistency at 73.1%. Of Guatemala’s most populous cities, Escuintla showed the fastest median mobile download speed during Q4 2023 at 44.16 Mbps, while Villa Nueva recorded the fastest median fixed download speed, at 60.83 Mbps.
  • Guyana: There was no winner of fastest median mobile performance in Guyana during Q4 2023, with ENet and Digicel posting median download speeds of 24.64 Mbps and 23.53 Mbps, respectively. ENet recorded the fastest median mobile upload speed at 18.49 Mbps and offered the lowest median latency at 143 ms. In the fixed broadband market, ENet recorded the fastest median download and upload speeds, of 70.20 Mbps and 52.25 Mbps, respectively, while also recording the lowest median latency of 130 ms. GTT recorded the highest fixed broadband Consistency during Q4 2023, at 69.2%.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 14.26 Mbps, a median upload speed of 10.52 Mbps, and Consistency of 67.2%. Natcom recorded the lowest mobile latency, of 62 ms. SpaceX Starlink had the fastest median fixed download speed at 41.73 Mbps. Natcom had the fastest median fixed upload speed at 31.89 Mbps, the lowest median fixed latency at 47 ms, and the highest fixed broadband Consistency of 64.0%.
  • Honduras: Claro recorded the fastest median mobile download and upload speeds during Q4 2023, of 53.06 Mbps and 16.22 Mbps, respectively, while also recording the highest Consistency at 87.2%. Tigo recorded the lowest median mobile latency at 93 ms. Claro had the fastest median fixed download speed at 47.26 Mbps during Q4 2023, and the highest fixed broadband Consistency at 80.2%. TEVISAT recorded the fastest median upload speed, of 22.36 Mbps, and the lowest median fixed latency at 20 ms. Of Honduras’ most populous cities, El Progreso recorded the fastest median mobile download speed during Q4 2023, of 41.69 Mbps, while Tegucigalpa showed the fastest median fixed download speed at 41.97 Mbps.
  • Jamaica: There was no winner of fastest median mobile download performance in Jamaica during Q4 2023, with Flow and Digicel tied. Digicel recorded the fastest median upload speed of 8.37 Mbps and highest Consistency of 81.9%. Flow had the lowest mobile median latency at 38 ms. SpaceX Starlink had the fastest median download speed over fixed broadband at 84.10 Mbps, and the highest fixed broadband Consistency at 77.8%. Digicel+ recorded the fastest median upload speed of 46.14 Mbps, while Flow recorded the lowest median fixed latency at 25 ms.
  • Mexico: Telcel had the fastest median download and upload speeds over mobile at 52.06 Mbps and 13.50 Mbps, respectively, and the operator also delivered the fastest median 5G download speed at 233.82 Mbps. Telcel also had the lowest mobile median latency at 62 ms and highest Consistency at 87.2%. Totalplay was fastest for fixed broadband with a median download speed of 88.87 Mbps and a median upload speed of 30.50 Mbps. Totalplay also had the lowest median fixed broadband latency at 28 ms and the highest Consistency at 84.0%. Among Mexico’s most populous cities, Monterrey recorded the fastest median mobile download speed of 38.36 Mbps, while Guadalajara recorded the fastest median fixed broadband speed of 80.32 Mbps.
  • Panama: MasMovil was the fastest mobile operator with median download and upload speeds of 27.24 Mbps and 15.18 Mbps, respectively, as well as the highest Consistency of 79.3%. Digicel recorded the lowest median mobile latency, at 34 ms. There was no winner of the fastest median fixed download performance, with both Tigo and MasMovil tied. MasMovil recorded the fastest median upload speed of 33.38 Mbps and the lowest median latency at 16ms. Among Panama’s most populous cities, David recorded the fastest median mobile download speed of 21.57 Mbps, while La Chorrera recorded the fastest median fixed broadband speed of 156.71 Mbps.
  • Peru: Claro was the fastest mobile operator in Peru with a median download speed of 23.30 Mbps during Q4 2023, and also had the highest mobile Consistency in the market with 80.6%.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 33.29 Mbps and the highest Video Score in the market at 74.86. bmobile recorded the fastest median mobile upload speed of 12.17 Mbps, and the lowest median latency at 32 ms. Digicel+ had the fastest median fixed broadband download and upload speeds at 118.53 Mbps and 107.24 Mbps, respectively. Digicel+ also had the lowest median latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with median download and upload speeds of 188.96 Mbps and 12.19 Mbps, respectively. T-Mobile also recorded the highest mobile Consistency at 87.3%, and the lowest median mobile latency of 50 ms. T-Mobile also led the market with the fastest median 5G download speed at 238.87 Mbps, as well as the lowest 5G latency of 48 ms. T-Mobile secured the highest Video Score across all technologies with 78.21, and for 5G, with a Video Score of 81.54. Cox led the market as the fastest fixed broadband provider with a median download speed of 261.27 Mbps, while AT&T Internet recorded the fastest median fixed upload speed of 195.64 Mbps, and Verizon had the lowest median latency over fixed broadband at 15 ms.
  • Uruguay: Antel was the fastest mobile operator in Uruguay during Q4 2023 with a median download speed of 117.79 Mbps, and recorded the lowest median latency of 44 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 14.37 Mbps and a median upload speed of 6.97 Mbps during Q4 2023. Digitel also recorded the highest Consistency in the market, with 68.0%, and the lowest median latency of 97 ms. Airtek Solutions had the fastest median fixed download and upload speeds of 94.76 Mbps and 94.89 Mbps, respectively. Airtek Solutions also recorded the highest fixed broadband Consistency of 86.0%, and the lowest median latency at 7 ms. Among Venezuela’s most populous cities, Maracaibo recorded the fastest median mobile and fixed download speeds of 17.17 Mbps and 82.35 Mbps, respectively.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 6.68 Mbps in Q4 2023. The operator also had the lowest median latency at 77 ms and the highest Consistency of 51.0%.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 26.74 Mbps in Q4 2023. Banglalink also recorded the highest Consistency of 89.0% and the lowest median latency of 33 ms. DOT Internet was the fastest fixed broadband provider with a median download speed of 91.35 Mbps, while also recording the highest Consistency at 87.5% and the lowest median latency at 5 ms.
  • Bhutan: There was no statistical winner for fastest mobile download performance during Q4 2023 in Bhutan, with TashiCell and BT both tied with speeds of 31.52 Mbps and 28.15 Mbps, respectively. TashiCell recorded the lowest median mobile latency of 52 ms.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q4 2023 in Brunei, with DST and Imagine both tied with speeds of 97.34 Mbps and 91.53 Mbps, respectively.
  • Cambodia: Cellcard recorded the fastest median mobile download speed at 33.74 Mbps during Q4 2023, while Metfone recorded the highest Consistency at 80.8% and the lowest median latency at 38 ms. MekongNet was the fastest fixed broadband provider, with a median fixed download speed of 48.29 Mbps. MekongNet also recorded the highest Consistency at 71.1%. OpenNet recorded the lowest median latency over fixed broadband, at 7ms.
  • China: China Broadnet was the fastest mobile operator in China during Q4 2023, with a median download speed of 248.77 Mbps, and median 5G download speed of 305.61 Mbps. China Mobile recorded the lowest median mobile latency, at 42 ms. There was no statistical winner for fastest fixed download performance, with China Unicom and China Mobile both tied with speeds of 246.93 Mbps and 245.59 Mbps, respectively. China Mobile recorded the highest fixed broadband Consistency, of 93.4%, while China Telecom recorded the lowest median fixed broadband latency at 22 ms. Among China’s most populous cities, Beijing recorded the fastest median mobile download speed of 232.41 Mbps, while Tianjin recorded the fastest median fixed download speed of 326.07 Mbps.
  • Georgia: Geocell recorded the fastest mobile download performance during Q4 2023 in Georgia, at 50.52 Mbps, and the lowest mobile latency at 37 ms. MagtiCom had the fastest median fixed download speed at 27.81 Mbps and the highest Consistency of 66.5%. Among Georgia’s most populous cities, Tbilisi recorded the fastest median mobile download speed of 36.17 Mbps, while Rustavi recorded the fastest median fixed download speed of 27.38 Mbps.
  • Hong Kong (SAR): China Mobile Hong Kong was the fastest mobile operator in Hong Kong (SAR) during Q4 2023, with a median download speed across all technologies of 98.94 Mbps, and a median download speed over 5G of 177.96 Mbps. csl recorded the fastest median mobile upload speed, at 16.89 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 31.14 Mbps. Telkomsel also had the lowest median mobile latency at 45 ms.
  • Japan: Rakuten Mobile recorded the fastest mobile download and upload speeds during Q4 2023 in Japan, at 51.16 Mbps and 20.21 Mbps, respectively. Rakuten Mobile also recorded the highest Consistency in the market at 90.6%, while SoftBank recorded the lowest median latency at 43 ms. So-net had the fastest fixed download and upload speeds, at 296.29 Mbps and 219.53 Mbps, respectively, as well as the lowest median latency over fixed broadband at 9 ms. SpaceX Starlink recorded the highest fixed broadband Consistency in the market at 96.4%.
  • Kazakhstan: Tele2 recorded the highest mobile Consistency in Kazakhstan during Q4 2023 with 85.3% and the lowest median mobile latency at 39 ms.
  • Malaysia: TM was the fastest fixed broadband provider in Malaysia with a median download speed of 112.00 Mbps in Q4 2023. TIME recorded the lowest fixed broadband latency at 9 ms.
  • Pakistan: Jazz delivered the fastest median mobile download speed in Pakistan at 21.38 Mbps in Q4 2023. Zong recorded the highest mobile Consistency, at 83.2%, and the lowest median mobile latency of 45 ms. Transworld recorded the fastest median fixed broadband download speed at 22.08 Mbps and the highest Consistency at 46.1%, while Connect Communications recorded the lowest median fixed broadband latency at 12 ms.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 37.64 Mbps in Q4 2023.
  • South Korea: SK Telecom recorded the fastest median mobile download speed at 192.67 Mbps, while also recording the highest Consistency in the market at 89.1%. LG U+ had the lowest median mobile latency in the market at 76 ms. In South Korea’s fixed broadband market, LG U+ delivered the fastest median download speed at 146.20 Mbps, and the lowest median latency of 57 ms.
  • Sri Lanka: There was no statistical winner for fastest mobile download performance during Q4 2023 in Sri Lanka, with Dialog and SLT-Mobitel both tied with speeds of 23.98 Mbps and 23.89 Mbps, respectively. Dialog delivered the lowest median mobile latency of 36 ms. SLT-Mobitel recorded the fastest fixed download speed of 37.46 Mbps, as well as the highest fixed broadband Consistency of 57.9% and the lowest fixed broadband latency at 13 ms.
  • Vietnam: Viettel was the fastest fixed provider in Vietnam during Q4 2023, with a median download speed of 107.40 Mbps. Viettel also recorded the highest fixed broadband Consistency at 94.8% and the lowest median fixed broadband latency of 4 ms.

Europe

  • Albania: Vodafone recorded the fastest median mobile download speed in Albania during Q4 2023, of 53.36 Mbps. One Albania recorded the highest mobile Consistency of 86.1%. Digicom was the fastest fixed broadband provider with a median download speed of 94.74 Mbps. Abissnet recorded the lowest fixed broadband latency, at 7 ms. Among Albania’s most populous cities, Vlorë recorded the fastest median mobile download speed of 75.34 Mbps, while Shkodër recorded the fastest median fixed download speed of 69.91 Mbps.
  • Belgium: Proximus recorded the fastest median mobile download speed in Belgium during Q4 2023, at 89.67 Mbps. Proximus also recorded the highest mobile Consistency in the market at 89.8%. There was no statistical winner for fastest fixed download performance, with Telenet and VOO both tied with speeds of 158.08 Mbps and 156.00 Mbps, respectively. VOO recorded the highest Consistency at 89.8%. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile and fixed download speeds, of 168.89 Mbps and 90.14 Mbps, respectively.
  • Denmark: Telia was the fastest mobile operator in Denmark during Q4 2023, with a median download speed of 163.41 Mbps. Hiper was fastest for fixed broadband, with a median download speed of 277.56 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 92.39 Mbps in Q4 2023. Elisa recorded the highest mobile Consistency of 91.9%. Elisa was the fastest fixed broadband provider, with a median download speed of 100.13 Mbps. Elisa also recorded the highest fixed broadband Consistency, of 86.3%. Infonet recorded the lowest median fixed broadband latency of 5 ms.
  • Finland: DNA had the fastest median mobile download speed at 113.57 Mbps in Q4 2023, and the highest Consistency of 95.4%. DNA also recorded the fastest median 5G download performance, at 247.54 Mbps. Telia recorded the lowest median mobile latency of 31 ms. Lounea was fastest for fixed broadband with a median download speed of 171.31 Mbps. Lounea also recorded the highest fixed broadband Consistency in the market at 91.5%, as well as the lowest median fixed broadband latency at 13 ms.
  • Germany: Telekom was the fastest mobile operator in Germany during Q4 2023, with a median download speed of 90.26 Mbps, as well as the top median download speed over 5G at 179.25 Mbps. Telekom also recorded the highest mobile Consistency in the market at 92.1% and the lowest median mobile latency of 38 ms. Deutsche Glasfaser recorded the fastest fixed broadband performance, with a median download speed at 201.43 Mbps. Deutsche Glasfaser also recorded the highest fixed broadband Consistency in the market at 90.5% and the lowest latency of 14 ms.
  • Latvia: There was no statistical winner for fastest mobile download performance in Latvia during Q4 2023, with BITĖ and LMT both tied with speeds of 81.56 Mbps and 81.11 Mbps, respectively. BITĖ recorded the highest mobile Consistency in the market of 91.3%, while LMT recorded the lowest mobile latency at 27 ms. Balticom was fastest for fixed broadband with a median download speed of 275.19 Mbps, while also leading with the highest fixed broadband Consistency of 93.7%, and the lowest median latency at 4 ms. Among Latvia’s most populous cities, Olaine recorded the fastest median mobile download speed, of 170.18 Mbps, while Salaspils recorded the fastest median fixed broadband download speed of 94.64 Mbps.
  • Lithuania: Telia was the fastest mobile operator in Lithuania during Q4 2023, with a median download speed of 116.58 Mbps in Q4 2023. Telia also recorded the highest Consistency in the market at 94.7%, and the lowest median mobile latency at 32 ms. Cgates was fastest for fixed broadband with a median download speed of 177.14 Mbps. Cgates also recorded the highest Consistency over fixed broadband in the market at 90.9%, while Penki recorded the lowest fixed broadband latency, at 4ms. Among Lithuania’s most populous cities, Panevėžys recorded the fastest median mobile download speed, of 106.34 Mbps, while Klaipėda recorded the fastest median fixed broadband download speed of 138.34 Mbps.
  • Poland: T-Mobile was the fastest mobile operator in Poland during Q4 2023, with a median download speed of 49.10 Mbps. T-Mobile also recorded the highest Consistency in the market at 88.4%. Plus recorded the fastest 5G performance in the market, with a median 5G download speed of 133.34 Mbps. Plus also recorded the lowest median mobile latency, at 43 ms. UPC was the fastest provider for fixed broadband with a median download speed of 232.36 Mbps, while Netia recorded the lowest fixed broadband latency, at 16 ms. Among Poland’s most populous cities, Łódź recorded the fastest median mobile download speed of  46.53 Mbps, while Wrocław recorded the fastest median fixed download speed of 172.86 Mbps.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 56.73 Mbps in Q4 2023, and Turkcell also recorded the highest Consistency of 91.3%. Türk Telekom had the lowest median mobile latency at 39 ms. TurkNet was fastest for fixed broadband, with a median download speed of 66.57 Mbps. TurkNet also recorded the lowest median fixed latency at 13 ms, and the highest Consistency at 81.5%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, at 38.50 Mbps and 47.81 Mbps, respectively.

Oceania

  • New Zealand: There was no statistical winner for fastest mobile download performance during Q4 2023 in New Zealand, with One NZ and Spark both tied with speeds of 73.52 Mbps and 70.23 Mbps, respectively. 2degrees led the market with the highest Consistency of 91.0% and the lowest median mobile multi-server latency at 40 ms.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with 1H 2024 data in July.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds
Bhutan

About the Author

Mark Giles

Ookla Research™ Articles
| June 23, 2020

Investigating the Gaming Experience in Indonesia

Services


Bahasa Indonesia

Gaming is a fast-growing industry in Indonesia with millions of daily players. However, latency, a key metric for a high-quality gaming experience, is not equal across the country. And while most games are played on mobile devices, the fixed broadband networks that support console and PC games often show a much lower latency in many areas. Today we’re examining latency on both fixed broadband and mobile at the country, province and city level in Indonesia to see where players are most likely to have smooth gameplay with less lag.

Latency (or ping) is the reaction time of a connection and it is measured in milliseconds. For the best gaming experience, users should expect their latency to be 59 ms or less. Latency when gaming can vary, depending on the servers connected to, and connecting to a server within a gamer’s own region is preferred. Speedtest tests to the closest, lowest-latency server — often within the same population center as the user.

Telkom offered lowest latency in Q1 2020

ookla_Indonesia_mobile_fixed_latency_0620

During Q1 2020, Indonesia’s mean latency on fixed broadband was 20 ms. On mobile, mean latency was 42 ms. At the country level, fixed broadband providers in Indonesia showed a range of latency between 16 ms and 35 ms during Q1 2020. Telkom had the lowest latency on fixed broadband at 16 ms. MyRepublic followed closely with 17 ms. Biznet and First Media had the highest latency at 24 ms and 35 ms, respectively.
ookla_Indonesia_fixed_provider_latency_chart_0620-

Telkomsel and 3 had the lowest latency on mobile at 36 ms. Mean mobile latency on IM3 Ooredoo, XL and Smartfren ranged between 36 ms and 48 ms during this period.
ookla_Indonesia_mobile_provider_latency_chart_0720_en

Internet performance stayed consistent during the pandemic

Internet speed also matters when gaming. We’ve been using data from Speedtest Intelligence® to track internet speeds at a global level during the pandemic, and Indonesia’s mobile and fixed broadband speeds have largely been consistent with pre-pandemic performance.
ookla_Indonesia_performance_0620

The volume of users taking a Speedtest increased dramatically on both fixed and mobile between the weeks of March 9 and April 13, 2020 as people adjusted to new internet usage patterns during the pandemic. Test volume started decreasing after the week of April 13.
ookla_Indonesia_volume_change_0620

Bandung had lowest latency on fixed broadband, Bekasi on mobile

Looking at fixed and mobile latency in the five largest cities in Indonesia during Q1 2020, we found slight variation in fixed broadband latency and a wider spread on mobile.
Ookla_Indonesia_cities_latency_0620

Bandung, a city in West Java, showed the lowest fixed broadband latency of the group at 15 ms during Q1 2020. Surabaya and Bekasi had the highest latency at 22 ms. The biggest improvement on fixed broadband latency was seen in Medan, which showed a decrease in fixed broadband latency from 32 ms in Q1 2019 to 20 ms in Q1 2020.

The city of Bekasi, located west of Jakarta, had the lowest mobile latency at 32 ms during Q1 2020, followed closely by Bandung.

We saw significant improvements on mobile latency in all five cities when comparing Q1 2019 to Q1 2020. Most notably, mobile latency in Medan improved from 72 ms in Q1 2019 to 51 ms in Q1 2020.

East and Central Kalimantan had lowest fixed broadband latency

Ookla_Indonesia_province_fixed_latency_0620-2

An analysis of latency on fixed broadband in Indonesia’s 34 provinces during Q1 2020 revealed that all provinces had mean latencies within the acceptable range for online gaming. Latency on fixed broadband ranged from 16 ms in East Kalimantan and Central Kalimantan to 38 ms in Gorontalo.

Banten had lowest mobile latency during Q1 2020

Ookla_Indonesia_province_mobile_latency_0620-2

Mean latency on mobile showed a much wider range among Indonesia’s provinces in Q1 2020 than we saw on fixed broadband. Mobile latency during this period ranged from a low of 33 ms in Banten to a high of 116 ms in North Maluku.

Internet performance looks to be strong and improving in many parts of Indonesia, which is essential to a good gaming experience. We look forward to seeing if the lagging provinces catch up in the near future. To learn more about how other Asian countries’ internet performance compares to Indonesia, visit the Speedtest Global IndexTM.

Editor’s note: This article was updated on July 16, 2020 to correct an error in the latency by provider section.

Meneliti Pengalaman Bermain Game di Indonesia

Industri game adalah salah satu bidang yang berkembang pesat di Indonesia dengan jutaan pemain setiap harinya. Namun, latensi, patokan utama untuk pengalaman bermain game berkualitas tinggi, belum tersebar secara merata di negara ini. Meskipun sebagian besar game dimainkan pada perangkat seluler, jaringan broadband tetap yang mendukung game konsol dan PC sering menunjukkan latensi yang jauh lebih rendah di banyak wilayah. Kini, kami sedang memeriksa latensi pada broadband tetap dan seluler di tingkat negara, provinsi, dan kota di Indonesia untuk melihat di wilayah mana pemain dapat bermain dengan lancar dengan hanya mengalami sedikit jeda.

Latensi (disebut juga ping) adalah waktu reaksi koneksi yang diukur dalam milidetik. Untuk mendapatkan pengalaman bermain game terbaik, pengguna setidaknya perlu mengharapkan latensi sebesar 59 ms atau kurang. Latensi saat bermain game dapat bervariasi, tergantung pada server yang terhubung. Selain itu, menghubungkan ke server di dalam wilayah pemain game sendiri lebih disukai. Speedtest menguji ke server terdekat dengan latensi terendah—sering kali dalam pusat populasi yang sama dengan pengguna.

Telkom menunjukkan latensi terendah di Q1 2020

ookla_Indonesia_mobile_fixed_latency_chart_0620id

Selama Q1 2020, latensi rata-rata Indonesia pada broadband tetap adalah 20 ms. Sedangkan pada broadband seluler, latensi rata-rata adalah 42 ms. Pada tingkat negara, penyedia layanan broadband tetap di Indonesia menunjukkan latensi dalam kisaran antara 16 ms hingga 35 ms selama Q1 2020. Telkom memiliki latensi terendah sebesar 16 ms pada broadband tetap. Kemudian disusul oleh MyRepublic dengan 17 ms. Biznet dan First Media memiliki latensi tertinggi, masing-masing sebesar 24 ms dan 35 ms.

ookla_Indonesia_fixed_provider_latency_chart_0620id

Telkomsel dan 3 memiliki latensi terendah pada ponsel di 36 ms. Selama periode ini, latensi rata-rata IM3 Ooredoo, XL, dan Smartfren berkisar antara 36 ms hingga 48 ms.

ookla_Indonesia_mobile_provider_latency_chart_0720_id

Kinerja internet tetap konsisten selama pandemi

Kecepatan internet juga menjadi hal yang sangat penting saat bermain game. Kami telah menggunakan data dari Speedtest Intelligence® untuk melacak kecepatan internet di tingkat global selama pandemi. Hasilnya, kecepatan broadband seluler dan tetap di Indonesia sebagian besar konsisten dengan kinerja pra-pandemi.

ookla_Indonesia_performance_0620id

Volume pengguna yang menggunakan Speedtest pada broadband seluler dan tetap meningkat drastis antara minggu 9 Maret hingga 13 April 2020 ketika banyak orang menyesuaikan diri dengan pola penggunaan internet baru selama pandemi. Volume pengujian mulai menurun setelah minggu 13 April.

ookla_Indonesia_volume_change_0620id

Bandung memiliki latensi terendah pada broadband tetap, sedangkan Bekasi pada broadband seluler

Berkaca pada latensi tetap dan seluler di lima kota terbesar di Indonesia selama Q1 2020, kami menemukan sedikit variasi pada latensi broadband tetap dan variasi yang lebih luas pada latensi seluler.

Ookla_Indonesia_cities_latency_0620-1

Bandung, sebuah kota di Jawa Barat, menunjukkan latensi broadband tetap terendah dalam kelompoknya sebesar 15 ms pada Q1 2020. Surabaya dan Bekasi memiliki latensi tertinggi sebesar 22 ms. Peningkatan terbesar dalam hal latensi broadband tetap terlihat di Medan, yang menunjukkan penurunan latensi broadband tetap dari 32 ms pada Q1 2019 menjadi 20 ms pada Q1 2020.

Kota Bekasi, yang terletak di sebelah barat Jakarta, memiliki latensi seluler terendah sebesar 32 ms selama Q1 2020, diikuti oleh Bandung.

Saat membandingkan Q1 2019 hingga Q1 2020, kami melihat peningkatan latensi seluler signifikan di kelima kota tersebut. Paling mencolok, latensi seluler di Medan meningkat dari 72 ms pada Q1 2019 menjadi 51 ms pada Q1 2020.

Kalimantan Timur dan Kalimantan Tengah memiliki latensi broadband tetap terendah

Ookla_Indonesia_province_fixed_latency_0620id-1

Analisis latensi pada broadband tetap di 34 provinsi di Indonesia selama Q1 2020 menunjukkan bahwa semua provinsi memiliki latensi rata-rata dalam kisaran yang dapat diterima untuk bermain game online. Latensi broadband tetap berkisar antara 16 ms di Kalimantan Timur dan Kalimantan Tengah hingga 38 ms di Gorontalo.

Banten memiliki latensi seluler terendah selama Q1 2020

Ookla_Indonesia_province_mobile_latency_0620id-1

Latensi seluler rata-rata menunjukkan kisaran yang jauh lebih luas di antara provinsi-provinsi Indonesia pada Q1 2020 dibanding yang kami lihat pada broadband tetap. Latensi seluler selama periode ini berkisar antara 33 ms di Banten (terendah) hingga 116 ms di Maluku Utara (tertinggi).

Kinerja internet terlihat sangat baik dan meningkat di berbagai daerah di Indonesia. Hal ini penting untuk pengalaman bermain game yang baik. Kami berharap dapat melihat provinsi yang tertinggal mampu mengejar dalam waktu dekat. Untuk mempelajari lebih lanjut tentang kinerja internet negara-negara Asia lainnya dibandingkan dengan Indonesia, kunjungi Indeks Global SpeedtestTM.

Catatan editor: Artikel ini diperbarui pada 16 Juli 2020 untuk memperbaiki kesalahan dalam latensi oleh bagian penyedia.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Services

About the Author

Maria Gómez

Ookla Research™ Articles
| January 20, 2021

ICYMI: Ookla Data and Research from December 2020

Global Speeds


Highlights from the Speedtest Global IndexTM

Global-Index-Tweet-Image-Dec-2020

These are the top stories from December 2020:

  • Thailand has climbed two spots on fixed broadband to reach first place for the first time.
  • On mobile, Qatar climbed two spots to land in first place for mobile. While the country has ranked among the top five for the past year, this is the first time the country has reached the top spot.
  • Hungary has been steadily climbing the fixed broadband chart and currently ranks seventh.
  • Kuwait has reached sixth place, its highest mobile ranking to date, most likely due to an expanding 5G market.

New Global Index Market Analyses

United States

AT&T had the fastest Speed ScoreTM in the U.S. on mobile in Q4 2020. Washington, DC showed the fastest median mobile download speed while Gilbert, AZ was the fastest city for fixed broadband.

Canada

Bell showed the fastest median download speed on 5G during Q4 2020. The city of Edmonton had the fastest mean download speed over fixed broadband and mobile.

China

China Telecom showed the fastest Speed Score on fixed broadband. China Telecom was also fastest on mobile 5G and had the highest 4G Availability on mobile. China Mobile showed the fastest Speed Score on mobile.

France

Lyon showed the fastest mean download speed over fixed broadband while Nice was fastest on mobile. Orange had the fastest Speed Score on mobile overall and on 5G. Free was the fastest provider for fixed broadband.

Indonesia

Telkomsel was the fastest mobile operator in Indonesia during Q3-Q4 2020 while Biznet was the fastest ISP. IM3 Ooredoo had the highest 4G Availability among mobile operators.

New Global Index Market Analyses are also available for:

Articles worth a second look

2020 Recap: How the Internet Held Up During a Global Pandemic


This comprehensive report reveals how speeds over fixed broadband held up in 2020 using data from Speedtest Intelligence®.

Apple has 5G! But How Fast is the iPhone 12?


Find out how Apple’s iPhone 12 series performed in select cities around the world in Q4 2020.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Maria Gómez

Ookla Research™ Articles
| July 15, 2021

Speedtest Global Index Market Analyses Now Available for 37 Countries

Global Speeds

Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 37 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 37 markets:

Africa and the Middle East

Algeria | Jordan | Kenya
Morocco | Nigeria | Qatar
South Africa | Tunisia | Turkey

Asia and Oceania

China | Hong Kong (SAR) | Indonesia
Malaysia | Singapore | Taiwan
Vietnam

Europe

Austria | Belgium | Czechia
Denmark | Finland | France
Germany | Hungary | Latvia
Luxembourg | Malta | Serbia
Slovakia | Spain

North and South America

Argentina | Brazil | Canada
Ecuador | Mexico | Peru
United States

Africa and the Middle East

Algeria

  • For the second quarter in a row, mobile provider Ooredoo had the highest Speed Score™ (24.27) and Consistency Score™ (84.5%) in Algeria during Q2 2021.
  • Apple devices achieved a mean download speed of 26.37 Mbps during Q2 2021, 26.4% faster than Apple’s speeds in Q1 2021 (20.86 Mbps).
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria with a mean download speed of 38.15 Mbps.

    Jordan

  • Fixed broadband provider Orange had the highest Speed Score (70.99) and Consistency Score (72.6%) in Jordan during Q2 2021.
  • Umniah achieved the fastest mobile Speed Score at 34.28 and best Consistency Score at 93.4%.
  • Amman had the fastest median fixed broadband download and upload speeds among the most populous cities in Jordan at 43.27 Mbps and 40.29 Mbps, respectively.
  • Among popular mobile devices, Apple’s iPhone 12 Pro Max 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 36.06 Mbps and 17.90 Mbps.

    Kenya

  • Mobile provider Safaricom had the highest Speed Score (27.54) and Consistency Score (84.0%) in Kenya during Q2 2021, though both these scores were slightly lower than in Q1 2021.
  • For fixed broadband, Faiba was the provider that had the best Speed Score (23.19) and Consistency Score (43.9%) in Kenya during Q2 2021.
  • Mombasa had the fastest mean mobile download and upload speeds in Kenya’s most populous cities at 32.12 Mbps and 17.13 Mbps, respectively.
  • Eldoret had the fastest mean fixed broadband download speed in Kenya during Q2 2021 at 23.68 Mbps. Nairobi dropped three places from the fastest city for mean fixed broadband download speed during Q1 2021.

    Morocco

  • Fixed broadband provider Orange beat out Q1 2021 winner Maroc Telecom for fastest provider in Morocco with a Speed Score of 19.27, a 35.0% increase from Q1 2021.
  • For fixed broadband, Maroc Telecom continued to have the best Consistency Score at 32.4% during Q2 2021.
  • On mobile, Maroc Telecom achieved the best Speed Score (59.24) and Consistency Score (92.6%) during Q2 2021.
  • Salé surpassed Marrakesh as the fastest city among Morocco’s most populous cities with the fastest mobile download and upload speeds at 40.78 Mbps and 13.80 Mbps, respectively.

    Nigeria

  • For the second quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 28.82 during Q2 2021. While MTN was second, it improved its Speed Score 37.9% quarter over quarter, 18.70 to 25.78.
  • MTN edged out Airtel’s Q1 2021 top spot for best Consistency Score on mobile during Q2 2021, 83.4% to Airtel’s 82.5%.
  • Fixed broadband provider ipNX continued to have the best Speed Score (19.25) and Consistency Score (39.6%) in Nigeria during Q2 2021.
  • Port Harcourt continued to have the best mobile mean download speeds of any Nigerian city at 26.34 Mbps, but Kano made huge strides forward, improving its download speed by 61.8% over Q1 2021.

    Qatar

  • Ooredoo had the best mobile and fixed broadband Speed Scores in Qatar during Q2 2021 at 149.01 and 69.45, respectively.
  • 5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 393.89 Mbps, while Vodafone achieved 354.27 Mbps.
  • Ooredoo also had the best fixed broadband Consistency Score at 81.5%.
  • Vodafone had the best mobile Consistency Score at 93.7%, edging out Ooredoo’s 92.9%.
  • Umm Salal Muhammed had the fastest median mobile and fixed broadband download speeds in Qatar at 147.65 Mbps and 80.57 Mbps, respectively.
  • Speedtest Intelligence reveals that among popular devices, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 284.32 Mbps, edging out Apple’s iPhone 12 Pro Max 5G (278.42 Mbps).

    South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (45.76) and Consistency Score (65.4%) during Q2 2021. That was an increase in Speed Score of 21.1% from Q1 2021.
  • Among mobile providers, MTN had the fastest Speed Score (60.44) and best Consistency Score (90.5%).
  • Apple devices had the fastest combined mean download speed at 52.59 Mbps and fastest mean upload speed at 12.22 Mbps during Q2 2021. The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a mean download speed of 93.36 Mbps.
  • Johannesburg had the fastest mean fixed broadband and mobile download speeds during Q2 2021 at 61.85 Mbps and 58.06 Mbps, respectively.

    Tunisia

  • During Q2 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 46.47.
  • Tunisie Telecom edged out Ooredoo for the highest fixed broadband Speed Score with 9.07 and 8.28, respectively.
  • Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q2 2021 at 73.21 Mbps.
  • Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed at 70.43 Mbps.
  • Sfax had the fastest mean mobile download speed in Tunisia during Q2 2021 at 45.53 Mbps.

    Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q2 2021 at 61.39 and 93.2%, respectively.
  • For fixed broadband, Turksat Kablo had the highest Speed Score (35.67).
  • During Q2 2021, Turknet had the highest Consistency Score for fixed broadband at 66.6%.
  • Istanbul had the fastest mean fixed broadband and mobile download speed at 40.16 Mbps and 50.21 Mbps, respectively.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 51.62 Mbps to 41.69 Mbps.

    Asia and Oceania

    China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q2 2021 with a Speed Score of 117.02, 9.3% higher than Q1 2021.
  • However, China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q2 2021 at 90.0%, edging out China Telecom’s 86.8% and China Unicom’s 86.5%.
  • China Mobile achieved the highest Speed Score (113.06) and Consistency Score (92.1%) among China’s top mobile providers during Q2 2021.
  • During Q2 2021, China Telecom achieved a median 5G download speed of 304.55 Mbps, edging out China Mobile’s 303.44 Mbps. China Unicom was third at 292.04 Mbps.
  • Among top device manufacturers, Huawei had the fastest median download speed at 86.33 Mbps in China during Q2 2021. Vivo followed at 56.68 Mbps, then Xiaomi (56.48 Mbps), Oppo (55.35 Mbps) and Apple (49.65 Mbps).
  • Among popular devices, Huawei also dominated. The Huawei P40 Pro 5G had the fastest median download speed in China during Q2 2021 at 287.18 Mbps.
  • During Q2 2021, Huawei’s Kirin 9000 5G was the fastest chipset in China, achieving a median download speed of 284.74 Mbps.
  • Tianjin had the fastest median fixed broadband download speed among China’s most populous cities at 199.91 Mbps, 10.7% faster than its first place Q1 2021 results.
  • Hangzhou had the fastest median mobile download speed among China’s most populous cities at 72.97 Mbps, followed closely by Shenzhen at 70.74 Mbps and Nanjing at 69.22 Mbps.

    Hong Kong (SAR)

  • For the second quarter in a row, China Mobile Hong Kong was the fastest mobile operator in Hong Kong, earning a Speed Score of 72.21 in Q2 2021, 10.8% higher than Q1 2021.
  • China Mobile Hong Kong also blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 218.60 Mbps during Q2 2021, 7.2% faster than its Q1 2021 results. Mobile provider 3 followed at 165.35 Mbps, csl at 134.75 Mbps and SmarTone at 124.31 Mbps.
  • Among top manufacturers during Q2 2021, Samsung had the fastest median download speed at 44.68 Mbps.
  • Samsung devices also took the top four spots for fastest popular devices in Hong Kong during Q2 2021 with the Galaxy S20 Ultra 5G achieving the top spot at 124.25 Mbps, edging out the Galaxy S21 Ultra 5G’s 123.28 Mbps.
  • During Q2 2021, Qualcomm’s Snapdragon 888 5G achieved the fastest median download speed among modern chipsets at 111.91 Mbps.

    Indonesia

  • According to Speedtest Intelligence, Biznet was Indonesia’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 40.66. MyRepublic was second at 35.63.
  • Biznet also had the highest Consistency Score in Indonesia during Q2 2021, edging out MyRepublic 66.6% to 63.5%.
  • Telkomsel was the fastest major mobile provider in Indonesia during Q2 2021, earning a Speed Score of 28.02. Telkomsel also achieved the top Consistency Score at 84.1%, beating out IM3 Ooredoo’s 83.5%.
  • Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 32.86 Mbps, while Tangerang achieved the fastest mean mobile download speed at 24.69 Mbps.

    Malaysia

  • During Q2 2021, Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia, earning a Speed Score of 116.36. TIME also achieved the highest Consistency Score (86.7%).
  • On mobile, Digi edged out Maxis for the fastest mobile provider, earning a Speed Score of 30.20 to Maxis’ 29.92. U Mobile was third at 27.40.
  • Apple earned the top spot as Malaysia’s fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 34.22 Mbps. Samsung was second at 28.77 Mbps and Huawei third at 27.68 Mbps.
  • Among Malaysia’s most populous cities, Nusajaya had the fastest mean fixed broadband speed during Q2 2021, achieving 125.88 Mbps download and 81.29 Mbps upload. Petaling Jaya was second, achieving 122.91 Mbps download and 82.56 Mbps upload.
  • Nusajaya also had the fastest mean mobile download speed at 38.51 Mbps during Q2 2021.

    Singapore

  • Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q2 2021, achieving a Speed Score of 268.70.
  • During Q2 2021, Singtel was the fastest mobile provider in Singapore, achieving a Speed Score of 83.83.
  • Singtel also blew the competition away for fastest median 5G download speed at 189.55 Mbps during Q2 2021. M1 was second at 110.43 Mbps.
  • Apple edged out Samsung for fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 87.66 Mbps to Samsung’s 85.48 Mbps. Oppo followed in third with 82.10 Mbps.

    Taiwan

  • Speedtest Intelligence® reveals Chunghwa Telecom was the fastest mobile operator among top providers in Taiwan in Q2 2021 with a Speed Score of 66.47 on modern chipsets — edging out FarEasTone’s 64.46.
  • During Q2 2021, Chunghwa Telecom surpassed FarEasTone as the fastest 5G provider in Taiwan. Chunghwa Telecom achieved a blazing median download speed of 471.73 Mbps — 42.2% faster than its Q1 2021 median download speed.
  • FarEasTone had the highest Consistency Score in Taiwan during Q2 2021 at 92.1%. Chunghwa Telecom followed at 89.4% and Taiwan Mobile was third at 87.5%.
  • Among top device manufacturers during Q2 2021, Apple devices achieved the fastest mean download speed at 79.30 Mbps, edging out Oppo (77.53 Mbps) and Samsung (74.23 Mbps).
  • The Sony Xperia 1 II 5G had the fastest mean download speed at 235.44 Mbps during Q2 2021.

    Vietnam

  • Viettel once again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q2 2021, earning a mobile Speed Score of 44.16 and fixed broadband Speed Score of 66.77.
  • Viettel also achieved the best fixed broadband Consistency Score at 80.9%, tightly edging out FPT Telecom’s 80.0% and Vinaphone’s 79.6% for the fastest mean fixed broadband download speed
  • Vinaphone had the highest mobile Consistency Score at 94.1%.
  • Apple’s iPhone 12 Pro 5G had the fastest mean download speed at 99.43 Mbps.
  • Ho Chi Minh City overtook the top spot for the fastest mean fixed broadband download speed among Vietnam’s most populous cities with 77.14 Mbps (69.92 Mbps upload).
  • Hanoi edged out Ho Chi Minh City (43.70 Mbps) and Da Nang (43.22 Mbps) for fastest mean mobile download speed at 43.83 Mbps.

    Europe

    Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider, increasing its Speed Score 28.8% from Q1 2021 from 123.45 to 158.94 in Q2 2021.
  • Magenta also had the highest Consistency Score at 88.8% for fixed broadband in Q2 2021.
  • A1 was the fastest mobile provider in Austria during Q2 2021, achieving a Speed Score of 72.64. yesss! followed at 62.49.
  • For the second quarter in a row, yesss! narrowly edged out A1 for the highest mobile Consistency Score in Austria with yesss! achieving 93.7% and A1 achieving 93.4%. Magenta Telekom ad 3 followed at 90.5%.

    Belgium

  • During Q2 2021 — much like Q1 2021 — Telenet and VOO had a fierce competition for Belgium’s fastest fixed broadband provider. However, Telenet earned the top spot again, achieving a Speed Score of 104.24 to VOO’s 102.64.
  • VOO also challenged Telenet for the highest Consistency Score for fixed broadband providers, but Telenet edged VOO out for the top place, 87.8% to 86.8%.
  • Among mobile providers, Telenet fended off competition from BASE as the fastest mobile provider, earning a mobile Speed Score of 72.34 to BASE’s 68.50.
  • Antwerp overtook Ghent for the fastest median fixed broadband download speed 81.31 Mbps to Ghent’s 80.13 Mbps.
  • However, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities achieving a median speed of 72.56 Mbps during Q2 2021.

    Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q2 2021, earning a Speed Score of 60.73.
  • However, Vodafone claimed the best mobile Consistency Score during Q2 2021, earning 94.6% to O2’s 91.1%.
  • There was no statistical winner for fastest median 5G download speed in Czechia during Q2 2021, though O2 achieved a median download speed of 128.01 Mbps and T-Mobile achieved 124.69 Mbps.
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q2 2021. Vodafone achieved a Speed Score of 100.26.
  • Vodafone also had the best Consistency Score for fixed broadband during Q2 2021 at 79.4%.
  • Pilsen had the fastest mean fixed broadband speeds among Czechia’s most populous cities, achieving a mean download of 111.01 Mbps and a mean upload of 82.82 Mbps.

    Denmark

  • During Q2 2021 in Denmark, Fastspeed was the fastest fixed broadband provider, earning a Speed Score of 303.16 — an increase of 47.7% from Q1 2021. Hiper was second at 231.14 and Fibia third at 164.80.
  • YouSee once again earned the top spot as Denmark’s fastest mobile provider during Q2 2021, achieving a Speed Score of 91.19.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 12 Pro Max 5G had the fastest median download speed during Q2 2021 at 111.80 Mbps. The iPhone Pro 5G was second at 109.79 Mbps, edging out the iPhone 12 5G at 109.63 Mbps.

    Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q2 2021, earning a Speed Score of 68.20. DNA also edged out Telia for the highest Consistency Score, achieving 90.9% to Telia’s 90.0%.
  • Telia overtook DNA in Q2 2021 as Finland’s fastest 5G provider, achieving a median download speed of 304.22 Mbps to DNA’s 276.20 Mbps.
  • Telia retained its top spot as the fastest fixed broadband provider during Q2 2021, increasing its Speed Score 11.2% from Q1 2021. Telia was also the most consistent, achieving a Consistency Score of 82.7%.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q2 2021 at 67.23 Mbps. However, the Samsung Galaxy S21 Ultra 5G had the fastest median download speeds among major devices at 121.57 Mbps.

    France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q2 2021, though Orange narrowly edged out Free with a Speed Score of 117.15 to 115.89.
  • SFR achieved the highest Consistency Score at 68.2%.
  • Orange earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 81.00 and a Consistency Score of 89.9%.
  • Orange also blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 345.10 Mbps. SFR was next fastest at 204.98 Mbps.
  • Lyon achieved the fastest median fixed broadband download and upload speeds at 127.51 Mbps and 93.46 Mbps, respectively. Nice had the fastest median mobile download speed at 64.63 Mbps.

    Germany

  • According to Speedtest Intelligence, Vodafone was Germany’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 120.68.
  • 1&1 edged out Vodafone for the highest Consistency Score, 80.4% to Vodafone’s 79.3%.
  • For mobile providers, Telekom achieved the highest Speed Score (76.79) and Consistency Score (91.7%) during Q2 2021.
  • O2 was the fastest 5G provider during Q2 2021 earning the fastest median 5G download speed at 172.24 Mbps. Telekom followed at 154.30.
  • The iPhone 12 Pro 5G had the fastest median download speed among popular devices in Germany during Q2 2021, edging out the iPhone 12 Pro Max 5G 92.25 Mbps to 91.94 Mbps.

    Hungary

  • Vodafone overtook DIGI as Hungary’s fastest fixed broadband provider in Q2 2021, achieving an 8.6% increase in Speed Score from 137.06 in Q1 2021 to 148.79. Vodafone retained the top spot for highest Consistency Score at 87.2% during Q2 2021.
  • Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q2 2021, earning a Speed Score of 52.59 and Consistency Score of 90.9%.
  • OnePlus overtook Apple during Q2 2021 as the fastest device manufacturer, with OnePlus devices achieving a combined median download speed of 47.29 Mbps to Apple’s 41.81 Mbps.
  • However, Apple’s iPhone 12 Pro Max 5G achieved the fastest median download speed among popular devices during Q2 2021, with an increase in download speed of 17.3% from 70.12 Mbps in Q1 2021 to 82.22 Mbps in Q2 2021.

    Latvia

  • Speedtest Intelligence revealed that Balticom was the fastest and most consistent fixed broadband provider in Latvia during Q2 2021 achieving a Speed Score of 171.56 and Consistency Score of 90.5%.
  • LMT was the fastest provider in Latvia during Q2 2021 with a Speed Score of 41.13.
  • Tele2 narrowly edged out BITE and LMT as Latvia’s most consistent provider, earning a Consistency Score of 86.0% to BITE’s 85.1% and LMT’s 83.3%.
  • Olaine had the fastest median fixed broadband download and upload speeds, 94.16 Mbps and 94.51 Mbps, respectively.

    Luxembourg

  • Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q2 2021 by achieving a Speed Score of 125.73, an increase of 4.5% over Q1 2021.
  • Tango and Eltrona tied for the highest Consistency Score during Q2 2021 at 86.3%.
  • POST again was the fastest mobile provider in Luxembourg during Q2 2021, achieving an 18.3% increase in Speed Score from 86.31 in Q1 2021 to 102.09 in Q2 2021. POST also remained the most consistent provider with a Consistency Score of 96.3%.
  • Among Luxembourg’s most populous cities, Differdange achieved the fastest median fixed broadband download and upload speeds at 131.26 Mbps and 93.32 Mbps, respectively.
  • Ettelbruck had the fastest median mobile download and upload speeds at 117.76 Mbps and 21.64 Mbps, respectively.

    Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q2 2021, earning a Speed Score of 113.64 and Consistency Score of 83.9%.
  • GO was Malta’s fastest and most consistent mobile provider during Q2 2021, achieving a Speed Score of 56.36 and Consistency Score of 92.8%.
  • Among popular devices, Apple’s iPhone 12 Pro Max 5G achieved the fastest mean download speed at 75.81 Mbps.

    Serbia

  • SBB retained its top spot as Serbia’s fastest and most consistent fixed broadband provider during Q2 2021 with a Speed Score of 81.09 and Consistency Score of 81.8%.
  • A1 knocked Telenor out of the top place during Q2 2021 as Serbia’s fastest mobile provider, achieving a Speed Score of 54.26 to Telenor’s 49.99.
  • A1 and Telenor tied for the most consistent provider by earning a Consistency Score of 92.5%. mts trailed at 91.0%
  • The fastest chipset in Serbia during Q2 2021 was Qualcomm’s Snapdragon X55 5G, which had a median download speed of 74.21 Mbps. Samsung’s Exynos 2100 was second at 57.97 Mbps and Hisilicon’s Kirin 990 at 57.49 Mbps.

    Slovakia

  • Telekom knocked Orange out of first place as Slovakia’s fastest mobile operator during Q2 2021 with a Speed Score of 58.17 to Orange’s 56.22. Telekom increased its Speed Score 18.5% from Q1 2021 to Q2 2021.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.35 — an increase of 23.1% from Q1 2021 — and a Consistency Score of 87.2%.
  • The Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 86.11 Mbps during Q2 2021, an increase of 33.3% over Q1 2021.

    Spain

  • DIGI sped ahead of the competition, earning its place as fastest and most consistent fixed broadband provider in Q2 2021 with a Speed Score of 259.90 and Consistency Score of 91.5%. Orange was second at 154.03, Movistar third (139.65) and Yoigo fourth (134.71).
  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 58.47 and Consistency Score of 90.8%.
  • Vodafone more than doubled its closest competitor as Spain’s fastest 5G provider by achieving a median download speed of 322.81 Mbps.
  • Madrid had the fastest median fixed broadband download and upload speeds at 142.97 Mbps and 111.48, respectively, as well as the fastest median mobile download speed at 41.66 Mbps. Barcelona trailed closely behind for fixed broadband at 134.73 Mbps download and 104.54 Mbps upload, as well as for mobile download at 40.10 Mbps.

    North and South America

    Argentina

  • Telecentro achieved the highest fixed broadband Speed Score (57.16) in Argentina during Q2 2021.
  • Speedtest Intelligence revealed Personal was the fastest mobile operator in Argentina during Q2 2021 with a Speed Score of 38.49.
  • Buenos Aires achieved the fastest mean fixed broadband download speed among Argentina’s most populous cities, recording a download speed of 77.79 Mbps.
  • For mobile download speeds, La Plata recorded the fastest mean mobile download speed in Argentina at 40.28 Mbps during Q2 2021.

    Brazil

  • Speedtest Intelligence reveals Claro was the fastest and most consistent mobile operator in Brazil among top providers during Q2 2021, achieving the highest Speed Score of 42.61 and Consistency Score of 87.8%.
  • Vivo was the fastest fixed broadband provider among top providers in Brazil in Q2 2021 with a Speed Score of 93.23.
  • Among Brazil’s most populous cities, seven cities achieved mean fixed broadband download speeds of over 100 Mbps, with Goiânia having the fastest download and upload speeds at 130.15 Mbps and 76.98 Mbps, respectively.
  • Brasilia had the fastest mean mobile download speed at 43.74 Mbps.

    Canada

  • Shaw and Rogers blazed above the competition for Canada’s fastest fixed broadband providers in Q2 2021, earning Speed Scores of 181.66 and 179.95, respectively.
  • Rogers edged out Shaw for the highest Consistency Score in Canada during Q2 2021 by earning 89.0% to Shaw’s 87.0%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q2 2021, achieving a Speed Score of 82.93.
  • Videotron also retained its top spot during Q2 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 89.6%.
  • Competition for the fastest median 5G download speed was competitive with no statistical winner during Q2 2021. Bell achieved a median download speed of 191.26 Mbps and TELUS achieved 184.45 Mbps.
  • Rogers achieved the highest 5G Availability in Canada during Q2 2021.
  • Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q2 2021, achieving a median download speed of 119.77 Mbps.
  • Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 129.60 Mbps. Winnipeg retained its top spot for mobile download speed by edging out Edmonton 93.12 Mbps to 91.25 Mbps.
  • Samsung devices had the fastest combined performance, achieving a median download speed of 70.72 Mbps. The Samsung Galaxy S21+ 5G edged out the Samsung Galaxy S21 Ultra 5G for the fastest popular device median download speed 141.44 Mbps to 137.97 Mbps.

    Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q2 2021, achieving a Speed Score of 38.72 and Consistency Score of 69.6%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q2 2021, achieving a Speed Score of 38.11 and Consistency Score of 86.9%.

    Mexico

  • Speedtest Intelligence reveals Telcel was Mexico’s fastest mobile operator during Q2 2021, earning a Speed Score of 47.80.
  • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 89.2%.
  • Veracruz showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q2 2021, recording a mean download speed of 46.24 Mbps and mean upload speed of 19.36 Mbps.
  • Apple devices had the five fastest mean download speeds in Mexico. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 Pro Max 5G and iPhone 12 5G for the fastest popular device during Q2 2021, achieving respective speeds of 74.65 Mbps, 72.63 Mbps and 72.37 Mbps.

    Peru

  • Among Peru’s top providers, Claro was the fastest mobile provider during Q2 2021, achieving a Speed Score of 36.91.
  • Apple devices achieved the highest mean download speeds among top device manufacturers during Q2 2021, recording a mean download speed of 40.32 Mbps.
  • Among popular mobile devices, the Apple iPhone 12 Pro 5G had the fastest mean download speed at 80.30 Mbps. The Apple iPhone 12 Pro Max 5G was second at 77.02 Mbps and the Apple iPhone 12 5G third at 75.63 Mbps.

    United States

  • Speedtest Intelligence reveals Verizon was the fastest fixed broadband provider in the United States during Q2 2021, earning a Speed Score of 170.22 — 6.3% increase over Q1 2021.
  • Speedtest Intelligence also reveals that T-Mobile was the fastest and most consistent mobile operator in the United States during Q2 2021, achieving a median download speed of 54.13 Mbps and a Consistency Score of 84.8%.
  • After looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q2 2021 at 99.84 Mbps, a 21.2% increase over Q1 2021.
  • During Q2 2021, T-Mobile had the best 5G Availability of 69.0%.
  • Mobile download speeds blazed ahead in the most populous U.S. cities during Q2 2021 with Tampa, Florida supplanting St. Paul, Minnesota as the fastest city for median mobile download speed during Q2 2021 at 79.75 Mbps, an increase of 14.6% over St. Paul’s fastest median speed during Q1 2021.
  • San Antonio, Texas knocked Gilbert, Arizona out of first place as the fastest city for fixed broadband among the United State’s most populous cities, edging out Raleigh, North Carolina with a median download speed of 183.60 Mbps to Raleigh’s 183.04 Mbps.

    Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index. Want to see how your internet speeds compare? Take a Speedtest® now.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Josh Fomon

Ookla Research™ Articles
| September 5, 2021

As Indonesia’s Mobile Speeds Accelerate, Access Remains a Barrier to Many

Global Speeds


Bahasa Indonesia

Indonesia represents a fascinating technical challenge for mobile operators working to advance the country to 5G when parts are still only receiving 3G. With over 17,000 islands — and over half the population living on Java — this nation of over 270 million people represents stark mobile challenges of urban density and rural remoteness. We used data from Speedtest Intelligence® to evaluate mobile performance in Indonesia during Q1-Q2 2021. Our analysis examines mobile speeds and 4G Availability at the country-and provider-level and includes a performance snapshot of each of Indonesia’s 34 provinces. We also used Ookla’s Cell Analytics™ to spotlight how users’ mobile experience compares between operators in a few key locations in Indonesia.

Indonesia’s mobile performance lags behind most trading partners, but speeds are improving

ookla_median_mobile_download_indonesia_0821_en-2

Comparing Indonesia’s major trading partners, including ASEAN countries and India and South Korea, mobile download speed varied widely between countries over the last year. We have excluded Myanmar from this analysis due to the political situation. South Korea had the highest median download speed during Q2 2021 at 84.12 Mbps, according to Speedtest Intelligence. Singapore was second at 57.42 Mbps, followed by Brunei (47.02 Mbps). Indonesia showed one of the slowest median download speeds on the list at 14.78 Mbps. Only Cambodia and India were slower at 13.96 Mbps and 10.56 Mbps, respectively. Indonesia saw a gain of 4.23 Mbps in median download speed from 10.55 Mbps in Q2 2020 to 14.78 Mbps Q2 2021.

Indonesia’s 4G Availability ranked fourth compared to major trading partners

ookla_speedtest_median_mobile_4g-availability_indonesia_0821_en-1

Speedtest Intelligence shows every country we surveyed had 4G Availability — the percent of users on all devices that spend the majority of their time on 4G and above, both roaming and on-network — near or above 80% during Q2 2021. South Korea rose to the top at 95.7% 4G Availability during Q2 2021, followed by Singapore (93.9%) and India (91.7%). Indonesia was fourth at 89.2%.

Telkomsel was the fastest and top-rated mobile provider in Indonesia during Q1-Q2 2021, SmartFren had the highest 4G Availability

ookla_speedtest_median_mobile_speeds_4g_nps_indonesia_0821_en-1

Indonesia’s fastest mobile operator during Q1-Q2 2021 was Telkomsel with the fastest median download speed (15.64 Mbps) and upload speed (10.55 Mbps). XL was second for both download and upload speeds, followed by IM3 Ooredoo, 3 and Smartfren.

According to Speedtest Consumer Sentiment™ Telkomsel also had the top-rated Net Promoter Score (NPS) at -12.52. 3 was second for this measure of customer satisfaction with their mobile operator, IM3 Ooredoo third, XL fourth and Smartfren fifth.

The race for the best 4G Availability was competitive in Indonesia during Q1-Q2 2021 with every top provider achieving at least 87%. However, SmartFren — which operates exclusively on 4G LTE — achieved the highest 4G Availability at 94.5%. IM3 Ooredoo was next at 90.9%, followed by 3 (89.2%), XL (87.8%) and Telkomsel (87.3%).

Mobile performance and 4G Availability varied widely across Indonesia’s rural and urban provinces during Q1-Q2 2021

23 of Indonesia’s 34 provinces experienced median download speeds between 12.00 Mbps and 19.00 Mbps during Q1-Q2 2021

ookla_mobile_performance_indonesia_map_0821-2_en-1

Speedtest Intelligence reveals there was no statistically significant fastest province in Indonesia during Q1-Q2 2021, though four provinces had median mobile download speeds greater than 19.00 Mbps: West Papua (20.14 Mbps), Bali (19.68 Mbps), Maluku (19.43 Mbps) and Gorontalo (19.32 Mbps). East Kalimantan — home to Indonesia’s future new capital — followed at 18.48 Mbps.

During Q2 2021, there was no statistically slowest province, though four provinces had median mobile download speeds less than 11.00 Mbps: Jambi (9.20 Mbps), Lampung (9.29 Mbps), Central Kalimantan (9.90 Mbps) and West Sumatra (10.64 Mbps).

There was also no province with the statistically fastest median mobile upload speed, though four provinces had median upload speeds greater than 12.50 Mbps: West Papua (12.97 Mbps), East Nusa Tenggara (12.89 Mbps), Bangka Belitung Islands (12.84 Mbps) and Bali (12.55 Mbps). Every province had a median upload speed greater than 7.50 Mbps, except West Sumatra (6.92 Mbps), Central Java (7.34 Mbps) and North Maluku (7.36 Mbps).

27 of Indonesia’s provinces showed 4G Availability above 84% during Q1-Q2 2021

ookla_4g_availability_indonesia_map_0821-2_en-1

Much like Indonesia’s mobile performance, Indonesia’s 4G Availability varied from province to province during Q1-Q2 2021. All but 10 provinces achieved 4G Availability between 84.0% and 89.0%, with four provinces standing out from the rest of the country by achieving 4G Availability greater than 89.0%: Riau Islands (90.5%), West Java (89.8%), Banten (89.7%) and Bali (88.7%). Provinces with higher urban density often displayed higher 4G Availability, but that wasn’t always the case during Q1-Q2 2021, with less urban and less populated provinces like Aceh achieving 88.5% 4G Availability.

North Kalimantan — the least populous province in Indonesia — had the lowest 4G Availability of any province during Q1-Q2 2021 at 79.7%. West Sulawesi had the second lowest 4G Availability at 80.1%. Central Kalimantan, North Maluku and West Kalimantan were the remaining provinces with 4G Availability under 83.0%.

Indoor and outdoor signal strength varies widely by location and provider

We identified several key locations in Indonesia to highlight mobile performance using Cell Analytics data from Q1-Q2 2021. Each of these maps shows the best provider for indoor and outdoor 4G RSRP signal strength in a given area, as well as provider-level 4G RSRP signal strength. For indoor and outdoor 4G RSRP maps, Cell Analytics identifies the best mobile network provider for a given area or building by color if there is a statistically significant winner. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Monas — Gambir, Jakarta

Situated in the heart of Central Jakarta, Monas stands 137 meters tall and is a monument to Indonesia’s struggle for independence. With nearly 11 million people in Jakarta — and over 900,000 people in the roughly 18.5 square mile Special Capital Region alone — knowing if you can rely on your mobile operator is incredibly important.

The images below show the best 4G LTE RSRP signal strength by provider for a given area outdoors and indoors within a specific building. As evidenced by the colorful array throughout the map, Monas is widely covered with 4G LTE, though some providers have a bigger footprint than others in various areas.

cell-analytics_central-jakarta_best_rsrp_0821_en-2

The maps below show the areas of high and low signal strengths for every top provider. Telkomsel users have the most comprehensive signal, although there are areas with room for improvement. IM3 Ooredoo shows areas of strong signal strength east of the Monas monument, though a few blocks over there is an area where users experience low RSRP signal strength, which undoubtedly affects mobile performance. XL has adequate RSRP in the areas to the east and west of Monas, but also shows weak signals in the east, southeast and north areas. 3 shows areas of strong signal strength in localized areas located in red, while Smartfren’s map shows areas of moderate intensity with many areas of low signal strength.

cell-analytics_rsrp_central-jakarta_0821_en-1

Bajra Sandhi Monument — Denpasar, Bali

With more than 900,000 people, the Balinese capital Denpasar is an important regional hub and growing tourist destination. Located in downtown Denpasar in front of the Bali Governor’s Office, the Bajra Sandhi is a monument to the people of Bali and their fights throughout history. It’s a prime location to show how each top mobile operator is performing in the area.

As evidenced by the data below, Telkomsel had many locations with the best RSRP 4G LTE signal strength around the Bajra Sandhi Monument for both indoor and outdoor areas.

cell-analytics_denpasar_best_rsrp_0821_en-1

The RSRP maps for providers paint an interesting picture of Denpasar: While Telkomsel shows many strong areas, IM3 Ooredoo shows few weak RSRP areas near the Bajra Sandhi monument with a large blue cluster showing strong 4G LTE signals near the center of the map. XL shows areas of localized strength, though the major roads to the west appear to have areas of low strength. 3’s strongest signals are centered around the major roads within the area, with room for improvement in the central core. Smartfren has adequate strength throughout, but much fewer samples than the rest of the providers.

cell-analytics_rsrp_despensar_0821_en-1

Plaza Balikpapan — Balikpapan, East Kalimantan

In the near future, Indonesia’s government will be moving its capital from Jakarta to a yet-to-be-named area in East Kalimantan between the province’s two largest cities, Samarinda and Balikpapan. To better determine how mobile operators are already performing in the region, we examined the busy shopping mall Plaza Balikpapan near the shoreline in Balikpapan.

With many key shopping locations on the waterfront, Telkomsel has a strong presence in the east and north of the area, as well as key locations on the waterfront. XL has some of the best 4G LTE signal strength in the center of the map and eastern waterfront. IM3 Ooredoo has the best signal strength in key indoor areas north of the waterfront. 3 has the best RSRP in various locations throughout the map, including the waterfront. Smartfren samples are largely absent from the area.

cell-analytics_balikpapan_best_rsrp_0821_en-1

The following maps show Telkomsel coverage throughout much of the area. IM3 Ooredoo seems to be the operator of choice for boaters and has strong 4G LTE RSRP near the central waterfront and east of the map. XL has strong locations near the waterfront and north of the map. 3 has strong localized areas near the waterfront and east but has many areas that lack good strength around the map. Smartfren does not have much of a footprint in Balikpapan according to this data.

cell-analytics_rsrp_balikpapan_0821_en-1

The future of Indonesia’s mobile experience depends on 4G and 5G expansion

With 5G officially launched in Indonesia in May 2021 and Ooredo recently launching in August, we’re looking forward to seeing how speeds improve — especially as some countries have seen 5G deliver speeds up to 10 times faster than 4G. But without any C-band currently being commercially utilized or up for auction, Indonesians may not see the lightning fast 5G speeds its trading partners like Vietnam and South Korea experience. Instead, Indonesia’s C-band spectrum is currently occupied by satellite operators, which play an important role in connecting remote towns and villages that are not served by terrestrial telecoms networks. With a lack of spectrum available for mobile in this key 5G band, and significant challenges in terms of coexistence, the Ministry of Communication and Information has sought to drive more efficient use of existing spectrum, most recently through:

  • Refarming spectrum in the 2.3 GHz band — a key band which will help increase existing 4G capacity and in time support 5G services — with both Telkomsel and Smartfren successfully acquiring blocks at auction in April 2021.
  • Proceeding with plans to complete analogue switch-off in the country, despite COVID-19 related delays, which will free up spectrum in the 700 MHz band, which will be critical in driving improved mobile coverage.
  • The introduction of the Omnibus Law, which mandates the sharing of passive network infrastructure to facilitate new network rollouts while also allowing for spectrum trading and sharing between network operators.

The silver lining to Indonesia’s slow 5G rollout lies in cost benefits — 5G equipment will become cheaper over time, and the demand for 5G could be greater; particularly as 5G devices become cheaper and cheaper. As the government and mobile operators continue to push to expand 4G LTE access to rural and remote areas, Indonesia will reap the benefits of lower cost technologies while being able to prime deployments for future 5G upgrades. However, those expansions will only be in demand if consumers can afford them or see the benefit of upgrading their devices to a 4G minimum — while there is supply, mobile operators should drive demand and Indonesian regulators should help make the switch to 4G easier for consumers.

We’ll be monitoring Indonesia’s mobile experience closely and keep you up-to-date on newsworthy events. To learn more about Speedtest Intelligence and Cell Analytics, please contact us. If you want to see how your mobile performance stacks up, take a Speedtest®.

Seiring Kecepatan Seluler di Indonesia Makin Meningkat, Akses Masih Menjadi Penghalang untuk Populasi Indonesia

Indonesia mempunyai tantangan teknis menarik bagi operator seluler yang bekerja untuk menghadirkan 5G walaupun sebahagian kotanya masih hanya menerima 3G. Dengan lebih dari 17.000 pulau — dan setengah dari populasinya di Jawa — negara dengan populasi sebanyak 270 juta ini mempunyai tantangan seluler terkait kepadatan provinsi dan kotanya. Kami menggunakan data dari Speedtest Intelligence® untuk mengevaluasi kinerja seluler di Indonesia selama Q1-Q2 tahun 2021. Analisis kami memeriksa kecepatan seluler dan Ketersediaan 4G di tingkat negara dan penyedia jasa serta mencakup potret kinerja setiap 34 provinsi di Indonesia. Kami juga menggunakan Cell Analytics™ untuk menunjukan perbandingan pengalaman pengguna seluler antara satu operator dengan yang lain di beberapa lokasi penting di Indonesia.

Kinerja seluler di Indonesia masih di belakang sebagian besar mitra dagang tetapi kecepatannya sudah meningkat

ookla_median_mobile_download_indonesia_0821_id

Membandingkan mitra dagang utama Indonesia, termasuk negara-negara ASEAN dan India dan Korea Selatan, kecepatan unduh seluler antara negara-negara tersebut selama satu tahun lalu berbeda-beda. Kami tidak memasukkan Myanmar karena situasi politis. Korea Selatan mempunyai median kecepatan unduh tertinggi selama Q2 2021 dengan 84,12 Mbps menurut Speedtest Intelligence. Singapura berada di peringkat kedua dengan 57,42 Mbps, diikuti dengan Brunei (47,02 Mbps). Indonesia mempunyai salah satu median kecepatan unduh terendah dengan 14,78 Mbps. Hanya Kamboja dan India yang lebih rendah, masing-masing dengan 13,96 Mbps dan 10,56 Mbps. Indonesia menunjukan peningkatan sebesar 4,23 Mbps dalam median kecepatan unduh dari 10,55 Mbps di Q2 2020 menjadi 14,78 Mbps di Q2 2021.

Ketersediaan 4G di Indonesia di peringkat keempat dibandingkan mitra-mitra dagangnya

ookla_speedtest_median_mobile_4g-availability_indonesia_0821_id-1

Speedtest Intelligence menunjukan bahwa setiap negara yang kita survei telah mempunyai Ketersediaan 4G — persentase pengguna di semua perangkat yang menghabiskan sebagian besar waktunya dengan 4G dan di atasnya, baik secara roaming dan on-network — mendekati atau di atas 80% selama Q2 2021. Korea Selatan menjadi peringkat pertama dengan 95,7% Ketersediaan 4G selama Q2 2021, diikuti dengan Singapura (93,9%) dan India (91,7%). Indonesia berada di peringkat keempat dengan 89,2%.

Telkomsel adalah penyedia seluler tercepat dan terutamas di Indonesia selama Q1-Q2 2021, SmartFren mempunyai Ketersediaan 4G yang paling tinggi

ookla_speedtest_median_mobile_speeds_4g_nps_indonesia_0821_id-1

Operator seluler tercepat di Indonesia selama Q1-Q2 2021 adalah Telkomsel dengan kecepatan median unduh tercepat (15,64 Mbps) dan unggah tercepat (10,55 Mbps). XL berada di peringkat kedua dengan kecepatan unduh dan unggahnya, diikuti dengan IM3 Ooredoo, 3 dan Smartfren.

Menurut Speedtest Consumer Sentiment™ Telkomsel juga mempunyai Net Promoter Score (NPS) tertinggi dengan -12,52. 3 berada di peringkat kedua untuk pengukuran kepuasan konsumen terhadap operator seluler mereka, IM3 Ooredoo ketiga, XL keempat dan Smartfren kelima.

Perlombaan untuk Ketersediaan 4G sangat kompetitif di Indonesia selama Q1-Q2 2021 dengan setiap penyedia utama mencapai paling tidak 87%. Tetapi, SmartFren — yang beroperasi khusus dalam 4G LTE — mencapai ketersediaan 4G tertinggi di angka 94,5%. IM3 Ooredoo di peringkat selanjutnya di 90,9%, diikuti dengan 3 (89,2%), XL (87,8%) dan Telkomsel (87,3%).

Kinerja seluler dan Ketersediaan 4G sangat beragam di antara provinsi-provinsi perkotaan dan pedesaan di Indonesia selama Q1-Q2 2021

23 dari 34 provinsi di Indonesia mempunyai kecepatan median unduh yang sama antara 12,00 Mbps dan 19,00 Mbps Q1-Q2 2021

ookla_mobile_performance_indonesia_map_0821_id

Hasil Speedtest Intelligence menunjukan tidak ada provinsi di Indonesia yang secara statistik sangat cepat selama Q1-Q2 2021, meskipun empat provinsi mempunyai median kecepatan unduh seluler lebih dari 19,00 Mbps: Papua Barat (20,14 Mbps), Bali (19,68 Mbps), Maluku (19,43 Mbps) dan Gorontalo (19,32 Mbps). Kalimantan Timur — tempat ibu kota negara baru Indonesia nantinya — berada tepat di bawahnya dengan 18,48 Mbps.

Selama Q2 2021, tidak terdapat provinsi yang secara statistik sangat lambat, meskipun terdapat empat provinsi yang mempunyai median kecepatan unduh seluler kurang dari 11,00 Mbps: Jambi (9,20 Mbps), Lampung (9,29 Mbps), Kalimantan Tengah (9,90 Mbps) and Sumatra Barat (10,64 Mbps).

Tidak terdapat juga provinsi dengan median kecepatan unggah seluler yang secara statistik sangat cepat, meskipun empat provinsi mempunyai median kecepatan unggah seluler lebih dari 12,50 Mbps: Papua Barat (12,97 Mbps), Nusa Tenggara Timur (12,89 Mbps), Kepulauan Bangka Belitung (12,84 Mbps) dan Bali (12,55 Mbps). Setiap provinsi mempunyai median kecepatan unggah lebih dari 7,50 Mbps, kecuali Sumatra Barat (6,92 Mbps), Java Tengah (7,34 Mbps) dan Maluku Utara (7,36 Mbps).

27 provinsi di Indonesia menunjukkan Ketersediaan 4G di atas 84% selama Q1-Q2 2021

ookla_4g_availability_indonesia_map_0821_id

Seperti kinerja seluler Indonesia, Ketersediaan 4G Indonesia beragam dari satu provinsi ke provinsi lainnya selama Q1-Q2 2021. Semua provinsi kecuali 10 provinsi mencapai Ketersediaan 4G antara 84,0% dan 89,0%, dengan empat provinsi menonjol dari provinsi lain, mencapai Ketersediaan 4G lebih dari 89,0%: Kepulauan Riau (90,5%), Jawa Barat (89,8%), Banten (89,7%) dan Bali (88,7%). Provinsi-provinsi dengan kepadatan urban lebih tinggi menunjukkan Ketersediaan 4G yang lebih tinggi, tetapi tidak selalu begitu keadaannya untuk provinsi-provinsi yang tidak urban dan tidak padat penduduk seperti Aceh yang mencapai Ketersediaan 4G sebesar 88,5%.

Kalimantan Utara — provinsi dengan kepadatan penduduk terendah di Indonesia — mempunyai Ketersediaan 4G terendah dibandingkan dengan provinsi mana pun selama Q1-Q2 2021 di 79,7%. Sulawesi Barat mempunyai Ketersediaan 4G terendah kedua di 80,1%. Kalimantan Tengah, Maluku Utara and Kalimantan Barat adalah provinsi-provinsi lainnya dengan Ketersediaan 4G di bawah 83,0%.

Kekuatan sinyal dalam dan luar ruangan bermacam-macam berdasar lokasi dan penyedia

Kami menemukan beberapa lokasi penting di Indonesia untuk menunjukkan kinerja seluler menggunakan data Cell Analytics dari Q1-Q2 2021. Setiap peta ini menunjukkan penyedia terbaik untuk kekuatan sinyal 4G RSRP dalam ruangan dan luar ruangan di daerah tertentu, termasuk di tingkat penyedia kekuatan sinyal 4G RSRP. Untuk peta 4G RSRP dalam ruangan dan luar ruangan, Cell Analytics mengidentifikasi penyedia jaringan seluler terbaik untuk area atau gedung tertentu berdasarkan warna jika terdapat penyedia yang unggul secara statistik. Peta tingkat penyedia menunjukkan kinerja masing-masing penyedia untuk area tertentu, dengan warna merah muda dan merah yang menampilkan sinyal kuat, dan biru menampilkan sinyal lemah.

Monas — Gambir, Jakarta

Berada di jantung kota Jakarta Pusat, Monas setinggi 137 meter adalah monumen perjuangan kemerdekaan Indonesia. Dengan hampir 11 juta manusia di Jakarta — dan lebih dari 900,000 jiwa kira-kira di setiap 18,5 mil persegi Daerah Ibu Kota saja — mengetahui apakah Anda dapat mengandalkan operator seluler Anda adalah hal yang penting.

Gambar-gambar berikut menunjukan kekuatan sinyal 4G LTE RSRP terbaik berdasarkan penyedia untuk area luar ruangan dan dalam ruangan di dalam suatu gedung. Seperti dibuktikan susunan warna-warni di seluruh peta, Monas secara luas dicakup 4G LTE, meskipun beberapa provider mempunyai jejak yang lebih besar dibandingkan dengan yang lain di beberapa tempat.

cell-analytics_central-jakarta_best_rsrp_0821_id

Peta-peta di bawah menunjukkan tempat dengan kekuatan sinyal yang tinggi dan rendah untuk setiap penyedia terbaik. Pengguna Telkomsel mempunyai sinyal yang paling komprehensif, meskipun terdapat beberapa hal yang bisa diperbaiki. IM3 Ooredoo menunjukkan area-area dengan kekuatan sinyal yang kuat dari timur monumen Monas, meskipun beberapa blok dari sana terdapat area di mana pengguna mengalamai kekuatan sinyal RSRP rendah, yang secara jelas memengaruhi kinerja seluler. XL mempunyai RSRP yang cukup di area-area ke timur dan barat Monas, tetapi juga menunjukkan sinyal yang rendah di area timur, tenggara, dan utara. 3 menunjukkan area dengan kekuatan sinyal yang kuat di area terlokalisasi yang berada di merah yang, sementara peta Smartfren menunjukkan area dengan intensitas menengah dengan banyak area yang memiliki kekuatan sinyal rendah.

cell-analytics_rsrp_central-jakarta_0821_id

Monumen Bajra Sandhi — Denpasar, Bali

Dengan lebih dari 900,000 jiwa, Denpasar ibu kota Bali adalah pusat regional yang penting dan tujuan wisata yang berkembang. Berlokasi di pusat kota Denpasar di depan Kantor Gubernur Bali, Bajra Sandhi adalah monumen penting bagi warga Bali dan perjuangan mereka sepanjang sejarah pulau tersebut. Denpasar merupakan lokasi penting untuk menunjukkan kinerja setiap operator seluler di area tersebut.

Dibuktikan dengan data di bawah ini, Telkomsel mempunyai banyak lokasi dengan kekuatan sinyal 4G LTE RSRP terbaik di sekitar Monumen Bajra Sandhi baik untuk area dalam ruang dan luar ruangan.

cell-analytics_denpasar_best_rsrp_0821_id

Peta RSRP untuk penyedia menampilkan gambaran yang menarik tentang Denpasar: Meskipun Telkomsel menunjukkan banyak area yang kuat, IM3 Ooredoo menunjukkan beberapa area RSRP yang rendah di dekat Monumen Bajra Sandhi dengan kluster biru besar yang menunjukkan sinyal 4G LTE yang kuat di dekat titik tengah peta. XL menunjukkan area dengan kekuatan yang terlokalisasi, meskipun jalan-jalan besar ke barat menunjukkan area dengan kekuatan rendah. Sinyal terkuat 3 terpusat di sekitar jalan-jalan besar di area tersebut, dengan ruang untuk perbaikan di titik pusat. Smartfren mempunyai kekuatan yang memadai di seluruh peta, tetapi dengan sampel yang jauh lebih sedikit daripada penyedia-penyedia lain.

cell-analytics_rsrp_despensar_0821_id

Plaza Balikpapan — Balikpapan, Kalimantan Timur

Di masa mendatang, pemerintah Indonesia akan memindahkan ibu kota negara dari Jakarta ke daerah yang belum dinamai di Kalimantan Timur antara dua kota terbesar di provinsi tersebut, Samarinda dan Balikpapan. Untuk menentukan dengan lebih baik bagaimana kinerja operator seluler di daerah tersebut, kami memeriksa mall perbelanjaan yang ramai, Plaza Balikpapan, di dekat garis pantang di Balikpapan.

Dengan banyak lokasi perbelanjaan yang penting di tepi laut, Telkomsel mempunyai keberadaan yang kuat di bagian timur dan utara area, termasuk lokasi-lokasi penting di tepi laut. XL mempunyai beberapa kekuatan sinyal 4G LTE terbaik di titik pusat peta dan di tepi laut bagian timur. IM3 Ooredoo mempunyai kekuatan sinyal terbaik di area dalam ruang yang penting di utara dari tepi laut. 3 mempunyai RSRP terbaik di beberapa lokasi di seluruh peta, termasuk di tepi laut. Sampel-sampel Smartfren sebagian besar tidak tersedia di area.

cell-analytics_balikpapan_best_rsrp_0821_id

Peta-peta berikut menunjukkan cakupan Telkomsel di sebagian besar area. IM3 Ooredoo nampaknya menjadi pilihan operator bagi pelaut dan mempunyai RSRP 4G LTE terkuat di dekat pusat tepi laut dan di timur peta. XL mempunyai lokasi-lokasi dekat tepi laut dan di utara peta. 3 mempunyai area-area terlokalisasi yang kuat di dekat tepi laut dan di timur tetapi memiliki banyak area dengan kekuatan buruk di sekitar peta. Smartfren tidak mempunyai banyak jejak di Balikpapan menurut data ini.

cell-analytics_rsrp_balikpapan_0821_id

Pengalaman seluler di Indonesia di masa mendatang bergantung pada ekspansi 4G dan 5G

Dengan 5G secara resmi diluncurkan di Indonesia pada bulan Mei 2021 dan Ooredo baru saja diluncurkan pada bulan Agustus, kami menantikan perbaikan kecepatan — terutama ketika beberapa negara telah menunjukkan 5G memberi kecepatan hingga 10 kali lebih cepat dari 4G. Tetapi tanpa adanya C-band yang saat ini dimanfaatkan secara komersial atau siap dilelang, warga Indonesia mungkin belum akan menikmati kecepatan 5G yang sangat cepat seperti mitra dagangnya yaitu Vietnam dan Korea Selatan. Tetapi, spektrum C-band di Indonesia saat ini diduduki oleh operator satelit, yang berpengaruh penting dalam menghubungan kota dan desa terjauh yang tidak dilayani oleh jaringan telekomunikasi darat. Dengan kurangnya ketersediaan spektrum untuk seluler di band 5G penting ini, dan tantangan-tantangan penting dalam hal koeksistensi, Kementerian Komunikasi dan Informasi telah berupaya untuk mendorong penggunaan yang lebih efisien atas spektrum yang ada saat ini, dengan yang paling baru melalui:

  • Memperbarui spektrum di band 2,3 GHz — band penting yang membantu meningkatkan kapasitas 4G saat ini dan pada saatnya akan mendukung layanan 5G — dengan Telkomsel dan Smartfren secara sukses memperoleh blok dalam lelang pada April 2021.
  • Melanjutkan rencana pelengkapan analog switch-off di Indonesia, terlepas dari ketertundaan terkait COVID-19 yang akan mengosongkan spektrum di band 700 MHz, yang akan penting dalam mendorong cakupan seluler yang lebih baik.
  • Diperkenalkannya Omnibus Law, yang mewajibkan pembagian infrastruktur jaringan pasif untuk membantu penyediaan jaringan baru dengan juga mengizinkan perdagangan dan pembagian spektrum antara operator jaringan.

Hal positif dari peluncuran 5G di Indonesia yang lambat adalah mengenai manfaat biaya — peralatan 5G akan menjadi lebih murah kedepannya, dan permintaan 5G akan lebih besar; khususnya ketika perangkat 5G menjadi lebih murah. Seiring pemerintah dan operator seluler terus mendorong perluasan akses 4G LTE ke area-area desa dan terpencil, Indonesia akan memanen manfaat dari teknologi dengan biaya yang lebih rendah dan juga dapat mempersiapkan untuk penyebaran upgrade 5G di masa mendatang. Tetapi, perluasan-perluasan tersebut hanya akan diminta jika konsumen dapat membelinya atau melihat manfaat dari upgrade perangkat mereka minimal dari 4G — ketika ada suplai, operator seluler harus mendorong permintaan dan regulator di Indonesia harus membantu penggantian ke 4G secara lebih mudah bagi konsumen.

Kami akan memonitor pengalaman seluler di Indonesia secara lebih dekat dan membuat Anda tetap up-to-date mengenai peristiwa-peristiwa penting. Untuk mengetahui lebih lanjut mengenai Speedtest Intelligence dan Cell Analytics, silakan hubungi kami. Jika Anda ingin melihat perbandingan kinerja seluler Anda, coba Speedtest®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Josh Fomon

Ookla Research™ Articles
| December 6, 2021

Ookla Video Analytics Reveals the State of Global Video Experience

Services


Video is essential to today’s internet across the world. We use it to watch shows and movies, stream live events and even keep up to date on our favorite cats on social media. Ookla® launched video testing in the Speedtest® app for iOS and Android earlier this year so consumers can measure the quality of their video experience. Already, millions of video tests have been initiated by consumers. Today we’re sharing some of that data to provide insight into video experience around the world, specifically, we’ve analyzed adaptive start time and highest overall video resolution over all mobile technologies, 5G and fixed broadband in select countries during Q3 2021.

Switzerland had the fastest adaptive start time for all mobile technologies, South Africa fastest for 5G

Video streaming services use adaptive bitrate technology

All modern video streaming platforms use adaptive bitrate technology to automatically adjust video quality based on network conditions and device capabilities in order to display the highest quality video that a device can support, while minimizing buffering and slow video start time. Speedtest Video Analytics provides deep insights and competitive benchmarking for device and network video streaming capabilities.

Adaptive start time — the time it takes for adaptive bitrate playback to initiate — allows us to see how quickly videos are loading. A 2012 study found that users will leave a video if it doesn’t begin playing within two seconds. We have to imagine in 2021, that timeframe is being squeezed even further. Our analysis shows how countries are performing against this important benchmark.

ookla_adaptive-start-time_all-mobile-tech_1121-01-3

Speedtest Intelligence® reveals that Switzerland had the fastest median adaptive start time for all mobile technologies combined among the countries we analyzed at 1.02 seconds during Q3 2021. South Korea and Norway were close behind at 1.07 seconds and 1.10 seconds, respectively. Five more countries achieved a median adaptive start time at or under 1.25 seconds during Q3 2021, including Hong Kong (SAR) and Croatia (1.17 seconds), Portugal (1.24 seconds), and Kuwait and Mexico (1.25 seconds). All but three of the remaining countries we surveyed achieved a median adaptive start time between 1.25 seconds and 2.00 seconds during Q3 2021 except Colombia (2.11 seconds), Saudi Arabia (2.12 seconds) and India (2.13 seconds).

Most 5G-capable video tests showed blazing fast adaptive start times

ookla_adaptive-start-time_5g_1121-01

We’ve seen median 5G download speeds zoom ahead of traditional mobile technologies, even reaching median download speeds 10 times faster than on 4G LTE. It’s no surprise Video Analytics revealed adaptive start time was often much faster on 5G than on all mobile technologies combined. Five countries achieved median adaptive start times faster than 1.00 second during Q3 2021: South Africa (0.73 seconds), Switzerland (0.79 seconds), Norway (0.82 seconds), Hong Kong (0.86 seconds) and South Korea (0.90 seconds). Video Analytics shows the only countries with a median 5G adaptive start time slower than 1.25 seconds were the United States (1.27 seconds), Brazil (1.42 seconds) and Saudi Arabia (1.94 seconds).

Five countries’ adaptive start time improved more than 0.25 seconds on 5G compared to all technologies combined during Q3 2021: the Philippines (-0.62 seconds), South Africa (-0.53 seconds), Brazil (-0.39 seconds), Hong Kong (-0.31 seconds) and Norway (-0.29 seconds). However, several countries showed a less than 0.20 second improvement when comparing adaptive start rate on 5G to that on all technologies combined during Q3 2021: the U.S. (-0.14 seconds), Bahrain (-0.16 seconds), South Korea and Saudi Arabia (-0.17 seconds), and the United Kingdom (U.K.) and France (-0.18 seconds).

Adaptive start time is not always faster on fixed broadband

ookla_adaptive-start-time_fixed_1121-01-1

Speedtest Intelligence showed a narrower range for adaptive start time on fixed broadband than on 5G with every country on our list achieving between 0.67 and 1.85 seconds during Q3 2021. Ten countries on our list achieved a median adaptive start time faster than 1.00 second during Q3 2021: South Korea (0.67 seconds), Norway (0.74 seconds), Hong Kong (0.75 seconds), Switzerland (0.76 seconds), the U.K. (0.79 seconds), France (0.86 seconds), the U.S. (0.87 seconds), Spain (0.88 seconds), Portugal (0.89 seconds) and Italy (0.98 seconds).

Twenty out of the 24 countries we surveyed had a median fixed broadband adaptive start time faster than 1.50 seconds during Q3 2021. Colombia (1.50 seconds), Egypt (1.59 seconds), Turkey (1.64 seconds) and Saudi Arabia (1.85 seconds) were the only countries with a median adaptive start time slower than 1.50 seconds on fixed broadband during Q3 2021.

South Korea video tests reached 4K resolutions at the highest proportion on mobile and fixed broadband

Video resolution is incredibly important in the experience of streaming video and the higher the resolution, the more definition and clarity we are able to see. These days, the difference between an SD and 4K experience is gigantic. Resolution is measured in the numbers of pixels in a 16:9 ratio, with 2160 pixel height representing a 4K picture. Video Analytics measures the resolution rates, which represent the portion of samples that reach a particular resolution. In this analysis, we evaluated the resolution rates for 4K, typically the highest resolution users will need.

ookla_highest-video-resolution_all-mobile-tech_1121-01

Using Speedtest Intelligence, we found South Korea and Switzerland had the highest overall successful resolution rates for all mobile technologies combined during Q3 2021, reaching 4K resolutions 80.4% and 80.3% of the time, respectively. Croatia (79.7%), Kuwait (77.4%) and Norway (75.4%) were the only other countries on our list that achieved 4K video resolution more than 75.0% of the time. Only seven countries on our list did not reach a 4K resolution at least 50% of the time on all mobile technologies combined: the Philippines (38.4%), India (41.1%), Indonesia (44.8%), Colombia (45.3%), Mexico (46.3%), Russia (49.7%) and Egypt (49.9%).

5G led to higher video resolution, but 4K mobile devices still remain rare

ookla_highest-video-resolution_5g_1121-01

5G provided a higher resolution for mobile devices during Q3 2021 than all technologies combined. Every country we surveyed reached a 4K resolution over 80.0% of the time over 5G. In fact, six out of the 14 countries we surveyed for 5G achieved a 4K resolution more than 90.0% of the time, including South Korea (95.9%), Norway (94.5%), Kuwait (94.0%), South Africa (93.6%), Switzerland (92.6%) and France (91.5%). On the lower end of our list, only Italy (81.9%), Brazil (83.9%) and the U.S. (83.9%) achieved 4K resolutions less than 85.0% of the time.

While this is great news for the future of mobile devices, 4K resolutions in mobile devices still aren’t common: Sony is the only popular device manufacturer producing 4K mobile devices. In the meantime, users who can connect to 5G through either a hot spot or fixed wireless access (FWA) will reap the benefits of being able to stream on 4K devices like computers, televisions or tablets.

South Korean fixed broadband delivers ultra-high definition resolutions

ookla_highest-video-resolution_fixed_1121-01

Speedtest Intelligence reveals South Korea had the highest fixed broadband 4K resolution rate among countries surveyed at 92.2% during Q3 2021. Other countries that achieved 4K resolution rates above 85.0% on fixed broadband during Q3 2021 included: Switzerland (89.4%), Hong Kong (87.6%), Norway (87.1%) and the U.S. (86.7%). Every other country in our analysis achieved 4K resolution rates between 65.0% and 85.0%, except Egypt (49.5%), Indonesia (52.5%), the Philippines (64.2%) and Turkey (64.3%).

Video Analytics gives you the information you need about your video playback

We’re excited to share more about video performance and quality of experience using Video Analytics in the coming months. In the meantime, if you want to learn more about Video Analytics and how it can help you benchmark and improve your network, please join our upcoming webinar, December 9 by clicking here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Services

About the Author

Josh Fomon