| September 5, 2021

As Indonesia’s Mobile Speeds Accelerate, Access Remains a Barrier to Many


Bahasa Indonesia

Indonesia represents a fascinating technical challenge for mobile operators working to advance the country to 5G when parts are still only receiving 3G. With over 17,000 islands — and over half the population living on Java — this nation of over 270 million people represents stark mobile challenges of urban density and rural remoteness. We used data from Speedtest Intelligence® to evaluate mobile performance in Indonesia during Q1-Q2 2021. Our analysis examines mobile speeds and 4G Availability at the country-and provider-level and includes a performance snapshot of each of Indonesia’s 34 provinces. We also used Ookla’s Cell Analytics to spotlight how users’ mobile experience compares between operators in a few key locations in Indonesia.

Indonesia’s mobile performance lags behind most trading partners, but speeds are improving

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Comparing Indonesia’s major trading partners, including ASEAN countries and India and South Korea, mobile download speed varied widely between countries over the last year. We have excluded Myanmar from this analysis due to the political situation. South Korea had the highest median download speed during Q2 2021 at 84.12 Mbps, according to Speedtest Intelligence. Singapore was second at 57.42 Mbps, followed by Brunei (47.02 Mbps). Indonesia showed one of the slowest median download speeds on the list at 14.78 Mbps. Only Cambodia and India were slower at 13.96 Mbps and 10.56 Mbps, respectively. Indonesia saw a gain of 4.23 Mbps in median download speed from 10.55 Mbps in Q2 2020 to 14.78 Mbps Q2 2021.

Indonesia’s 4G Availability ranked fourth compared to major trading partners

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Speedtest Intelligence shows every country we surveyed had 4G Availability — the percent of users on all devices that spend the majority of their time on 4G and above, both roaming and on-network — near or above 80% during Q2 2021. South Korea rose to the top at 95.7% 4G Availability during Q2 2021, followed by Singapore (93.9%) and India (91.7%). Indonesia was fourth at 89.2%.

Telkomsel was the fastest and top-rated mobile provider in Indonesia during Q1-Q2 2021, SmartFren had the highest 4G Availability

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Indonesia’s fastest mobile operator during Q1-Q2 2021 was Telkomsel with the fastest median download speed (15.64 Mbps) and upload speed (10.55 Mbps). XL was second for both download and upload speeds, followed by IM3 Ooredoo, 3 and Smartfren.

According to Speedtest Consumer Sentiment Telkomsel also had the top-rated Net Promoter Score (NPS) at -12.52. 3 was second for this measure of customer satisfaction with their mobile operator, IM3 Ooredoo third, XL fourth and Smartfren fifth.

The race for the best 4G Availability was competitive in Indonesia during Q1-Q2 2021 with every top provider achieving at least 87%. However, SmartFren — which operates exclusively on 4G LTE — achieved the highest 4G Availability at 94.5%. IM3 Ooredoo was next at 90.9%, followed by 3 (89.2%), XL (87.8%) and Telkomsel (87.3%).

Mobile performance and 4G Availability varied widely across Indonesia’s rural and urban provinces during Q1-Q2 2021

23 of Indonesia’s 34 provinces experienced median download speeds between 12.00 Mbps and 19.00 Mbps during Q1-Q2 2021

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Speedtest Intelligence reveals there was no statistically significant fastest province in Indonesia during Q1-Q2 2021, though four provinces had median mobile download speeds greater than 19.00 Mbps: West Papua (20.14 Mbps), Bali (19.68 Mbps), Maluku (19.43 Mbps) and Gorontalo (19.32 Mbps). East Kalimantan — home to Indonesia’s future new capital — followed at 18.48 Mbps.

During Q2 2021, there was no statistically slowest province, though four provinces had median mobile download speeds less than 11.00 Mbps: Jambi (9.20 Mbps), Lampung (9.29 Mbps), Central Kalimantan (9.90 Mbps) and West Sumatra (10.64 Mbps).

There was also no province with the statistically fastest median mobile upload speed, though four provinces had median upload speeds greater than 12.50 Mbps: West Papua (12.97 Mbps), East Nusa Tenggara (12.89 Mbps), Bangka Belitung Islands (12.84 Mbps) and Bali (12.55 Mbps). Every province had a median upload speed greater than 7.50 Mbps, except West Sumatra (6.92 Mbps), Central Java (7.34 Mbps) and North Maluku (7.36 Mbps).

27 of Indonesia’s provinces showed 4G Availability above 84% during Q1-Q2 2021

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Much like Indonesia’s mobile performance, Indonesia’s 4G Availability varied from province to province during Q1-Q2 2021. All but 10 provinces achieved 4G Availability between 84.0% and 89.0%, with four provinces standing out from the rest of the country by achieving 4G Availability greater than 89.0%: Riau Islands (90.5%), West Java (89.8%), Banten (89.7%) and Bali (88.7%). Provinces with higher urban density often displayed higher 4G Availability, but that wasn’t always the case during Q1-Q2 2021, with less urban and less populated provinces like Aceh achieving 88.5% 4G Availability.

North Kalimantan — the least populous province in Indonesia — had the lowest 4G Availability of any province during Q1-Q2 2021 at 79.7%. West Sulawesi had the second lowest 4G Availability at 80.1%. Central Kalimantan, North Maluku and West Kalimantan were the remaining provinces with 4G Availability under 83.0%.

Indoor and outdoor signal strength varies widely by location and provider

We identified several key locations in Indonesia to highlight mobile performance using Cell Analytics data from Q1-Q2 2021. Each of these maps shows the best provider for indoor and outdoor 4G RSRP signal strength in a given area, as well as provider-level 4G RSRP signal strength. For indoor and outdoor 4G RSRP maps, Cell Analytics identifies the best mobile network provider for a given area or building by color if there is a statistically significant winner. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Monas — Gambir, Jakarta

Situated in the heart of Central Jakarta, Monas stands 137 meters tall and is a monument to Indonesia’s struggle for independence. With nearly 11 million people in Jakarta — and over 900,000 people in the roughly 18.5 square mile Special Capital Region alone — knowing if you can rely on your mobile operator is incredibly important.

The images below show the best 4G LTE RSRP signal strength by provider for a given area outdoors and indoors within a specific building. As evidenced by the colorful array throughout the map, Monas is widely covered with 4G LTE, though some providers have a bigger footprint than others in various areas.

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The maps below show the areas of high and low signal strengths for every top provider. Telkomsel users have the most comprehensive signal, although there are areas with room for improvement. IM3 Ooredoo shows areas of strong signal strength east of the Monas monument, though a few blocks over there is an area where users experience low RSRP signal strength, which undoubtedly affects mobile performance. XL has adequate RSRP in the areas to the east and west of Monas, but also shows weak signals in the east, southeast and north areas. 3 shows areas of strong signal strength in localized areas located in red, while Smartfren’s map shows areas of moderate intensity with many areas of low signal strength.

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Bajra Sandhi Monument — Denpasar, Bali

With more than 900,000 people, the Balinese capital Denpasar is an important regional hub and growing tourist destination. Located in downtown Denpasar in front of the Bali Governor’s Office, the Bajra Sandhi is a monument to the people of Bali and their fights throughout history. It’s a prime location to show how each top mobile operator is performing in the area.

As evidenced by the data below, Telkomsel had many locations with the best RSRP 4G LTE signal strength around the Bajra Sandhi Monument for both indoor and outdoor areas.

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The RSRP maps for providers paint an interesting picture of Denpasar: While Telkomsel shows many strong areas, IM3 Ooredoo shows few weak RSRP areas near the Bajra Sandhi monument with a large blue cluster showing strong 4G LTE signals near the center of the map. XL shows areas of localized strength, though the major roads to the west appear to have areas of low strength. 3’s strongest signals are centered around the major roads within the area, with room for improvement in the central core. Smartfren has adequate strength throughout, but much fewer samples than the rest of the providers.

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Plaza Balikpapan — Balikpapan, East Kalimantan

In the near future, Indonesia’s government will be moving its capital from Jakarta to a yet-to-be-named area in East Kalimantan between the province’s two largest cities, Samarinda and Balikpapan. To better determine how mobile operators are already performing in the region, we examined the busy shopping mall Plaza Balikpapan near the shoreline in Balikpapan.

With many key shopping locations on the waterfront, Telkomsel has a strong presence in the east and north of the area, as well as key locations on the waterfront. XL has some of the best 4G LTE signal strength in the center of the map and eastern waterfront. IM3 Ooredoo has the best signal strength in key indoor areas north of the waterfront. 3 has the best RSRP in various locations throughout the map, including the waterfront. Smartfren samples are largely absent from the area.

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The following maps show Telkomsel coverage throughout much of the area. IM3 Ooredoo seems to be the operator of choice for boaters and has strong 4G LTE RSRP near the central waterfront and east of the map. XL has strong locations near the waterfront and north of the map. 3 has strong localized areas near the waterfront and east but has many areas that lack good strength around the map. Smartfren does not have much of a footprint in Balikpapan according to this data.

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The future of Indonesia’s mobile experience depends on 4G and 5G expansion

With 5G officially launched in Indonesia in May 2021 and Ooredo recently launching in August, we’re looking forward to seeing how speeds improve — especially as some countries have seen 5G deliver speeds up to 10 times faster than 4G. But without any C-band currently being commercially utilized or up for auction, Indonesians may not see the lightning fast 5G speeds its trading partners like Vietnam and South Korea experience. Instead, Indonesia’s C-band spectrum is currently occupied by satellite operators, which play an important role in connecting remote towns and villages that are not served by terrestrial telecoms networks. With a lack of spectrum available for mobile in this key 5G band, and significant challenges in terms of coexistence, the Ministry of Communication and Information has sought to drive more efficient use of existing spectrum, most recently through:

  • Refarming spectrum in the 2.3 GHz band — a key band which will help increase existing 4G capacity and in time support 5G services — with both Telkomsel and Smartfren successfully acquiring blocks at auction in April 2021.
  • Proceeding with plans to complete analogue switch-off in the country, despite COVID-19 related delays, which will free up spectrum in the 700 MHz band, which will be critical in driving improved mobile coverage.
  • The introduction of the Omnibus Law, which mandates the sharing of passive network infrastructure to facilitate new network rollouts while also allowing for spectrum trading and sharing between network operators.

The silver lining to Indonesia’s slow 5G rollout lies in cost benefits — 5G equipment will become cheaper over time, and the demand for 5G could be greater; particularly as 5G devices become cheaper and cheaper. As the government and mobile operators continue to push to expand 4G LTE access to rural and remote areas, Indonesia will reap the benefits of lower cost technologies while being able to prime deployments for future 5G upgrades. However, those expansions will only be in demand if consumers can afford them or see the benefit of upgrading their devices to a 4G minimum — while there is supply, mobile operators should drive demand and Indonesian regulators should help make the switch to 4G easier for consumers.

We’ll be monitoring Indonesia’s mobile experience closely and keep you up-to-date on newsworthy events. To learn more about Speedtest Intelligence and Cell Analytics, please contact us. If you want to see how your mobile performance stacks up, take a Speedtest®.


Seiring Kecepatan Seluler di Indonesia Makin Meningkat, Akses Masih Menjadi Penghalang untuk Populasi Indonesia

Indonesia mempunyai tantangan teknis menarik bagi operator seluler yang bekerja untuk menghadirkan 5G walaupun sebahagian kotanya masih hanya menerima 3G. Dengan lebih dari 17.000 pulau — dan setengah dari populasinya di Jawa — negara dengan populasi sebanyak 270 juta ini mempunyai tantangan seluler terkait kepadatan provinsi dan kotanya. Kami menggunakan data dari Speedtest Intelligence® untuk mengevaluasi kinerja seluler di Indonesia selama Q1-Q2 tahun 2021. Analisis kami memeriksa kecepatan seluler dan Ketersediaan 4G di tingkat negara dan penyedia jasa serta mencakup potret kinerja setiap 34 provinsi di Indonesia. Kami juga menggunakan Cell Analytics untuk menunjukan perbandingan pengalaman pengguna seluler antara satu operator dengan yang lain di beberapa lokasi penting di Indonesia.

Kinerja seluler di Indonesia masih di belakang sebagian besar mitra dagang tetapi kecepatannya sudah meningkat

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Membandingkan mitra dagang utama Indonesia, termasuk negara-negara ASEAN dan India dan Korea Selatan, kecepatan unduh seluler antara negara-negara tersebut selama satu tahun lalu berbeda-beda. Kami tidak memasukkan Myanmar karena situasi politis. Korea Selatan mempunyai median kecepatan unduh tertinggi selama Q2 2021 dengan 84,12 Mbps menurut Speedtest Intelligence. Singapura berada di peringkat kedua dengan 57,42 Mbps, diikuti dengan Brunei (47,02 Mbps). Indonesia mempunyai salah satu median kecepatan unduh terendah dengan 14,78 Mbps. Hanya Kamboja dan India yang lebih rendah, masing-masing dengan 13,96 Mbps dan 10,56 Mbps. Indonesia menunjukan peningkatan sebesar 4,23 Mbps dalam median kecepatan unduh dari 10,55 Mbps di Q2 2020 menjadi 14,78 Mbps di Q2 2021.

Ketersediaan 4G di Indonesia di peringkat keempat dibandingkan mitra-mitra dagangnya

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Speedtest Intelligence menunjukan bahwa setiap negara yang kita survei telah mempunyai Ketersediaan 4G — persentase pengguna di semua perangkat yang menghabiskan sebagian besar waktunya dengan 4G dan di atasnya, baik secara roaming dan on-network — mendekati atau di atas 80% selama Q2 2021. Korea Selatan menjadi peringkat pertama dengan 95,7% Ketersediaan 4G selama Q2 2021, diikuti dengan Singapura (93,9%) dan India (91,7%). Indonesia berada di peringkat keempat dengan 89,2%.

Telkomsel adalah penyedia seluler tercepat dan terutamas di Indonesia selama Q1-Q2 2021, SmartFren mempunyai Ketersediaan 4G yang paling tinggi

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Operator seluler tercepat di Indonesia selama Q1-Q2 2021 adalah Telkomsel dengan kecepatan median unduh tercepat (15,64 Mbps) dan unggah tercepat (10,55 Mbps). XL berada di peringkat kedua dengan kecepatan unduh dan unggahnya, diikuti dengan IM3 Ooredoo, 3 dan Smartfren.

Menurut Speedtest Consumer Sentiment Telkomsel juga mempunyai Net Promoter Score (NPS) tertinggi dengan -12,52. 3 berada di peringkat kedua untuk pengukuran kepuasan konsumen terhadap operator seluler mereka, IM3 Ooredoo ketiga, XL keempat dan Smartfren kelima.

Perlombaan untuk Ketersediaan 4G sangat kompetitif di Indonesia selama Q1-Q2 2021 dengan setiap penyedia utama mencapai paling tidak 87%. Tetapi, SmartFren — yang beroperasi khusus dalam 4G LTE — mencapai ketersediaan 4G tertinggi di angka 94,5%. IM3 Ooredoo di peringkat selanjutnya di 90,9%, diikuti dengan 3 (89,2%), XL (87,8%) dan Telkomsel (87,3%).

Kinerja seluler dan Ketersediaan 4G sangat beragam di antara provinsi-provinsi perkotaan dan pedesaan di Indonesia selama Q1-Q2 2021

23 dari 34 provinsi di Indonesia mempunyai kecepatan median unduh yang sama antara 12,00 Mbps dan 19,00 Mbps Q1-Q2 2021

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Hasil Speedtest Intelligence menunjukan tidak ada provinsi di Indonesia yang secara statistik sangat cepat selama Q1-Q2 2021, meskipun empat provinsi mempunyai median kecepatan unduh seluler lebih dari 19,00 Mbps: Papua Barat (20,14 Mbps), Bali (19,68 Mbps), Maluku (19,43 Mbps) dan Gorontalo (19,32 Mbps). Kalimantan Timur — tempat ibu kota negara baru Indonesia nantinya — berada tepat di bawahnya dengan 18,48 Mbps.

Selama Q2 2021, tidak terdapat provinsi yang secara statistik sangat lambat, meskipun terdapat empat provinsi yang mempunyai median kecepatan unduh seluler kurang dari 11,00 Mbps: Jambi (9,20 Mbps), Lampung (9,29 Mbps), Kalimantan Tengah (9,90 Mbps) and Sumatra Barat (10,64 Mbps).

Tidak terdapat juga provinsi dengan median kecepatan unggah seluler yang secara statistik sangat cepat, meskipun empat provinsi mempunyai median kecepatan unggah seluler lebih dari 12,50 Mbps: Papua Barat (12,97 Mbps), Nusa Tenggara Timur (12,89 Mbps), Kepulauan Bangka Belitung (12,84 Mbps) dan Bali (12,55 Mbps). Setiap provinsi mempunyai median kecepatan unggah lebih dari 7,50 Mbps, kecuali Sumatra Barat (6,92 Mbps), Java Tengah (7,34 Mbps) dan Maluku Utara (7,36 Mbps).

27 provinsi di Indonesia menunjukkan Ketersediaan 4G di atas 84% selama Q1-Q2 2021

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Seperti kinerja seluler Indonesia, Ketersediaan 4G Indonesia beragam dari satu provinsi ke provinsi lainnya selama Q1-Q2 2021. Semua provinsi kecuali 10 provinsi mencapai Ketersediaan 4G antara 84,0% dan 89,0%, dengan empat provinsi menonjol dari provinsi lain, mencapai Ketersediaan 4G lebih dari 89,0%: Kepulauan Riau (90,5%), Jawa Barat (89,8%), Banten (89,7%) dan Bali (88,7%). Provinsi-provinsi dengan kepadatan urban lebih tinggi menunjukkan Ketersediaan 4G yang lebih tinggi, tetapi tidak selalu begitu keadaannya untuk provinsi-provinsi yang tidak urban dan tidak padat penduduk seperti Aceh yang mencapai Ketersediaan 4G sebesar 88,5%.

Kalimantan Utara — provinsi dengan kepadatan penduduk terendah di Indonesia — mempunyai Ketersediaan 4G terendah dibandingkan dengan provinsi mana pun selama Q1-Q2 2021 di 79,7%. Sulawesi Barat mempunyai Ketersediaan 4G terendah kedua di 80,1%. Kalimantan Tengah, Maluku Utara and Kalimantan Barat adalah provinsi-provinsi lainnya dengan Ketersediaan 4G di bawah 83,0%.

Kekuatan sinyal dalam dan luar ruangan bermacam-macam berdasar lokasi dan penyedia

Kami menemukan beberapa lokasi penting di Indonesia untuk menunjukkan kinerja seluler menggunakan data Cell Analytics dari Q1-Q2 2021. Setiap peta ini menunjukkan penyedia terbaik untuk kekuatan sinyal 4G RSRP dalam ruangan dan luar ruangan di daerah tertentu, termasuk di tingkat penyedia kekuatan sinyal 4G RSRP. Untuk peta 4G RSRP dalam ruangan dan luar ruangan, Cell Analytics mengidentifikasi penyedia jaringan seluler terbaik untuk area atau gedung tertentu berdasarkan warna jika terdapat penyedia yang unggul secara statistik. Peta tingkat penyedia menunjukkan kinerja masing-masing penyedia untuk area tertentu, dengan warna merah muda dan merah yang menampilkan sinyal kuat, dan biru menampilkan sinyal lemah.

Monas — Gambir, Jakarta

Berada di jantung kota Jakarta Pusat, Monas setinggi 137 meter adalah monumen perjuangan kemerdekaan Indonesia. Dengan hampir 11 juta manusia di Jakarta — dan lebih dari 900,000 jiwa kira-kira di setiap 18,5 mil persegi Daerah Ibu Kota saja — mengetahui apakah Anda dapat mengandalkan operator seluler Anda adalah hal yang penting.

Gambar-gambar berikut menunjukan kekuatan sinyal 4G LTE RSRP terbaik berdasarkan penyedia untuk area luar ruangan dan dalam ruangan di dalam suatu gedung. Seperti dibuktikan susunan warna-warni di seluruh peta, Monas secara luas dicakup 4G LTE, meskipun beberapa provider mempunyai jejak yang lebih besar dibandingkan dengan yang lain di beberapa tempat.

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Peta-peta di bawah menunjukkan tempat dengan kekuatan sinyal yang tinggi dan rendah untuk setiap penyedia terbaik. Pengguna Telkomsel mempunyai sinyal yang paling komprehensif, meskipun terdapat beberapa hal yang bisa diperbaiki. IM3 Ooredoo menunjukkan area-area dengan kekuatan sinyal yang kuat dari timur monumen Monas, meskipun beberapa blok dari sana terdapat area di mana pengguna mengalamai kekuatan sinyal RSRP rendah, yang secara jelas memengaruhi kinerja seluler. XL mempunyai RSRP yang cukup di area-area ke timur dan barat Monas, tetapi juga menunjukkan sinyal yang rendah di area timur, tenggara, dan utara. 3 menunjukkan area dengan kekuatan sinyal yang kuat di area terlokalisasi yang berada di merah yang, sementara peta Smartfren menunjukkan area dengan intensitas menengah dengan banyak area yang memiliki kekuatan sinyal rendah.

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Monumen Bajra Sandhi — Denpasar, Bali

Dengan lebih dari 900,000 jiwa, Denpasar ibu kota Bali adalah pusat regional yang penting dan tujuan wisata yang berkembang. Berlokasi di pusat kota Denpasar di depan Kantor Gubernur Bali, Bajra Sandhi adalah monumen penting bagi warga Bali dan perjuangan mereka sepanjang sejarah pulau tersebut. Denpasar merupakan lokasi penting untuk menunjukkan kinerja setiap operator seluler di area tersebut.

Dibuktikan dengan data di bawah ini, Telkomsel mempunyai banyak lokasi dengan kekuatan sinyal 4G LTE RSRP terbaik di sekitar Monumen Bajra Sandhi baik untuk area dalam ruang dan luar ruangan.

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Peta RSRP untuk penyedia menampilkan gambaran yang menarik tentang Denpasar: Meskipun Telkomsel menunjukkan banyak area yang kuat, IM3 Ooredoo menunjukkan beberapa area RSRP yang rendah di dekat Monumen Bajra Sandhi dengan kluster biru besar yang menunjukkan sinyal 4G LTE yang kuat di dekat titik tengah peta. XL menunjukkan area dengan kekuatan yang terlokalisasi, meskipun jalan-jalan besar ke barat menunjukkan area dengan kekuatan rendah. Sinyal terkuat 3 terpusat di sekitar jalan-jalan besar di area tersebut, dengan ruang untuk perbaikan di titik pusat. Smartfren mempunyai kekuatan yang memadai di seluruh peta, tetapi dengan sampel yang jauh lebih sedikit daripada penyedia-penyedia lain.

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Plaza Balikpapan — Balikpapan, Kalimantan Timur

Di masa mendatang, pemerintah Indonesia akan memindahkan ibu kota negara dari Jakarta ke daerah yang belum dinamai di Kalimantan Timur antara dua kota terbesar di provinsi tersebut, Samarinda dan Balikpapan. Untuk menentukan dengan lebih baik bagaimana kinerja operator seluler di daerah tersebut, kami memeriksa mall perbelanjaan yang ramai, Plaza Balikpapan, di dekat garis pantang di Balikpapan.

Dengan banyak lokasi perbelanjaan yang penting di tepi laut, Telkomsel mempunyai keberadaan yang kuat di bagian timur dan utara area, termasuk lokasi-lokasi penting di tepi laut. XL mempunyai beberapa kekuatan sinyal 4G LTE terbaik di titik pusat peta dan di tepi laut bagian timur. IM3 Ooredoo mempunyai kekuatan sinyal terbaik di area dalam ruang yang penting di utara dari tepi laut. 3 mempunyai RSRP terbaik di beberapa lokasi di seluruh peta, termasuk di tepi laut. Sampel-sampel Smartfren sebagian besar tidak tersedia di area.

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Peta-peta berikut menunjukkan cakupan Telkomsel di sebagian besar area. IM3 Ooredoo nampaknya menjadi pilihan operator bagi pelaut dan mempunyai RSRP 4G LTE terkuat di dekat pusat tepi laut dan di timur peta. XL mempunyai lokasi-lokasi dekat tepi laut dan di utara peta. 3 mempunyai area-area terlokalisasi yang kuat di dekat tepi laut dan di timur tetapi memiliki banyak area dengan kekuatan buruk di sekitar peta. Smartfren tidak mempunyai banyak jejak di Balikpapan menurut data ini.

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Pengalaman seluler di Indonesia di masa mendatang bergantung pada ekspansi 4G dan 5G

Dengan 5G secara resmi diluncurkan di Indonesia pada bulan Mei 2021 dan Ooredo baru saja diluncurkan pada bulan Agustus, kami menantikan perbaikan kecepatan — terutama ketika beberapa negara telah menunjukkan 5G memberi kecepatan hingga 10 kali lebih cepat dari 4G. Tetapi tanpa adanya C-band yang saat ini dimanfaatkan secara komersial atau siap dilelang, warga Indonesia mungkin belum akan menikmati kecepatan 5G yang sangat cepat seperti mitra dagangnya yaitu Vietnam dan Korea Selatan. Tetapi, spektrum C-band di Indonesia saat ini diduduki oleh operator satelit, yang berpengaruh penting dalam menghubungan kota dan desa terjauh yang tidak dilayani oleh jaringan telekomunikasi darat. Dengan kurangnya ketersediaan spektrum untuk seluler di band 5G penting ini, dan tantangan-tantangan penting dalam hal koeksistensi, Kementerian Komunikasi dan Informasi telah berupaya untuk mendorong penggunaan yang lebih efisien atas spektrum yang ada saat ini, dengan yang paling baru melalui:

  • Memperbarui spektrum di band 2,3 GHz — band penting yang membantu meningkatkan kapasitas 4G saat ini dan pada saatnya akan mendukung layanan 5G — dengan Telkomsel dan Smartfren secara sukses memperoleh blok dalam lelang pada April 2021.
  • Melanjutkan rencana pelengkapan analog switch-off di Indonesia, terlepas dari ketertundaan terkait COVID-19 yang akan mengosongkan spektrum di band 700 MHz, yang akan penting dalam mendorong cakupan seluler yang lebih baik.
  • Diperkenalkannya Omnibus Law, yang mewajibkan pembagian infrastruktur jaringan pasif untuk membantu penyediaan jaringan baru dengan juga mengizinkan perdagangan dan pembagian spektrum antara operator jaringan.

Hal positif dari peluncuran 5G di Indonesia yang lambat adalah mengenai manfaat biaya — peralatan 5G akan menjadi lebih murah kedepannya, dan permintaan 5G akan lebih besar; khususnya ketika perangkat 5G menjadi lebih murah. Seiring pemerintah dan operator seluler terus mendorong perluasan akses 4G LTE ke area-area desa dan terpencil, Indonesia akan memanen manfaat dari teknologi dengan biaya yang lebih rendah dan juga dapat mempersiapkan untuk penyebaran upgrade 5G di masa mendatang. Tetapi, perluasan-perluasan tersebut hanya akan diminta jika konsumen dapat membelinya atau melihat manfaat dari upgrade perangkat mereka minimal dari 4G — ketika ada suplai, operator seluler harus mendorong permintaan dan regulator di Indonesia harus membantu penggantian ke 4G secara lebih mudah bagi konsumen.

Kami akan memonitor pengalaman seluler di Indonesia secara lebih dekat dan membuat Anda tetap up-to-date mengenai peristiwa-peristiwa penting. Untuk mengetahui lebih lanjut mengenai Speedtest Intelligence dan Cell Analytics, silakan hubungi kami. Jika Anda ingin melihat perbandingan kinerja seluler Anda, coba Speedtest®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 6, 2021

Ookla Video Analytics Reveals the State of Global Video Experience


Video is essential to today’s internet across the world. We use it to watch shows and movies, stream live events and even keep up to date on our favorite cats on social media. Ookla® launched video testing in the Speedtest® app for iOS and Android earlier this year so consumers can measure the quality of their video experience. Already, millions of video tests have been initiated by consumers. Today we’re sharing some of that data to provide insight into video experience around the world, specifically, we’ve analyzed adaptive start time and highest overall video resolution over all mobile technologies, 5G and fixed broadband in select countries during Q3 2021.

Switzerland had the fastest adaptive start time for all mobile technologies, South Africa fastest for 5G

Video streaming services use adaptive bitrate technology

All modern video streaming platforms use adaptive bitrate technology to automatically adjust video quality based on network conditions and device capabilities in order to display the highest quality video that a device can support, while minimizing buffering and slow video start time. Speedtest Video Analytics provides deep insights and competitive benchmarking for device and network video streaming capabilities.

Adaptive start time — the time it takes for adaptive bitrate playback to initiate — allows us to see how quickly videos are loading. A 2012 study found that users will leave a video if it doesn’t begin playing within two seconds. We have to imagine in 2021, that timeframe is being squeezed even further. Our analysis shows how countries are performing against this important benchmark.

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Speedtest Intelligence® reveals that Switzerland had the fastest median adaptive start time for all mobile technologies combined among the countries we analyzed at 1.02 seconds during Q3 2021. South Korea and Norway were close behind at 1.07 seconds and 1.10 seconds, respectively. Five more countries achieved a median adaptive start time at or under 1.25 seconds during Q3 2021, including Hong Kong (SAR) and Croatia (1.17 seconds), Portugal (1.24 seconds), and Kuwait and Mexico (1.25 seconds). All but three of the remaining countries we surveyed achieved a median adaptive start time between 1.25 seconds and 2.00 seconds during Q3 2021 except Colombia (2.11 seconds), Saudi Arabia (2.12 seconds) and India (2.13 seconds).

Most 5G-capable video tests showed blazing fast adaptive start times

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We’ve seen median 5G download speeds zoom ahead of traditional mobile technologies, even reaching median download speeds 10 times faster than on 4G LTE. It’s no surprise Video Analytics revealed adaptive start time was often much faster on 5G than on all mobile technologies combined. Five countries achieved median adaptive start times faster than 1.00 second during Q3 2021: South Africa (0.73 seconds), Switzerland (0.79 seconds), Norway (0.82 seconds), Hong Kong (0.86 seconds) and South Korea (0.90 seconds). Video Analytics shows the only countries with a median 5G adaptive start time slower than 1.25 seconds were the United States (1.27 seconds), Brazil (1.42 seconds) and Saudi Arabia (1.94 seconds).

Five countries’ adaptive start time improved more than 0.25 seconds on 5G compared to all technologies combined during Q3 2021: the Philippines (-0.62 seconds), South Africa (-0.53 seconds), Brazil (-0.39 seconds), Hong Kong (-0.31 seconds) and Norway (-0.29 seconds). However, several countries showed a less than 0.20 second improvement when comparing adaptive start rate on 5G to that on all technologies combined during Q3 2021: the U.S. (-0.14 seconds), Bahrain (-0.16 seconds), South Korea and Saudi Arabia (-0.17 seconds), and the United Kingdom (U.K.) and France (-0.18 seconds).

Adaptive start time is not always faster on fixed broadband

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Speedtest Intelligence showed a narrower range for adaptive start time on fixed broadband than on 5G with every country on our list achieving between 0.67 and 1.85 seconds during Q3 2021. Ten countries on our list achieved a median adaptive start time faster than 1.00 second during Q3 2021: South Korea (0.67 seconds), Norway (0.74 seconds), Hong Kong (0.75 seconds), Switzerland (0.76 seconds), the U.K. (0.79 seconds), France (0.86 seconds), the U.S. (0.87 seconds), Spain (0.88 seconds), Portugal (0.89 seconds) and Italy (0.98 seconds).

Twenty out of the 24 countries we surveyed had a median fixed broadband adaptive start time faster than 1.50 seconds during Q3 2021. Colombia (1.50 seconds), Egypt (1.59 seconds), Turkey (1.64 seconds) and Saudi Arabia (1.85 seconds) were the only countries with a median adaptive start time slower than 1.50 seconds on fixed broadband during Q3 2021.

South Korea video tests reached 4K resolutions at the highest proportion on mobile and fixed broadband

Video resolution is incredibly important in the experience of streaming video and the higher the resolution, the more definition and clarity we are able to see. These days, the difference between an SD and 4K experience is gigantic. Resolution is measured in the numbers of pixels in a 16:9 ratio, with 2160 pixel height representing a 4K picture. Video Analytics measures the resolution rates, which represent the portion of samples that reach a particular resolution. In this analysis, we evaluated the resolution rates for 4K, typically the highest resolution users will need.

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Using Speedtest Intelligence, we found South Korea and Switzerland had the highest overall successful resolution rates for all mobile technologies combined during Q3 2021, reaching 4K resolutions 80.4% and 80.3% of the time, respectively. Croatia (79.7%), Kuwait (77.4%) and Norway (75.4%) were the only other countries on our list that achieved 4K video resolution more than 75.0% of the time. Only seven countries on our list did not reach a 4K resolution at least 50% of the time on all mobile technologies combined: the Philippines (38.4%), India (41.1%), Indonesia (44.8%), Colombia (45.3%), Mexico (46.3%), Russia (49.7%) and Egypt (49.9%).

5G led to higher video resolution, but 4K mobile devices still remain rare

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5G provided a higher resolution for mobile devices during Q3 2021 than all technologies combined. Every country we surveyed reached a 4K resolution over 80.0% of the time over 5G. In fact, six out of the 14 countries we surveyed for 5G achieved a 4K resolution more than 90.0% of the time, including South Korea (95.9%), Norway (94.5%), Kuwait (94.0%), South Africa (93.6%), Switzerland (92.6%) and France (91.5%). On the lower end of our list, only Italy (81.9%), Brazil (83.9%) and the U.S. (83.9%) achieved 4K resolutions less than 85.0% of the time.

While this is great news for the future of mobile devices, 4K resolutions in mobile devices still aren’t common: Sony is the only popular device manufacturer producing 4K mobile devices. In the meantime, users who can connect to 5G through either a hot spot or fixed wireless access (FWA) will reap the benefits of being able to stream on 4K devices like computers, televisions or tablets.

South Korean fixed broadband delivers ultra-high definition resolutions

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Speedtest Intelligence reveals South Korea had the highest fixed broadband 4K resolution rate among countries surveyed at 92.2% during Q3 2021. Other countries that achieved 4K resolution rates above 85.0% on fixed broadband during Q3 2021 included: Switzerland (89.4%), Hong Kong (87.6%), Norway (87.1%) and the U.S. (86.7%). Every other country in our analysis achieved 4K resolution rates between 65.0% and 85.0%, except Egypt (49.5%), Indonesia (52.5%), the Philippines (64.2%) and Turkey (64.3%).

Video Analytics gives you the information you need about your video playback

We’re excited to share more about video performance and quality of experience using Video Analytics in the coming months. In the meantime, if you want to learn more about Video Analytics and how it can help you benchmark and improve your network, please join our upcoming webinar, December 9 by clicking here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| October 18, 2021

Speedtest Global Index Market Analyses Now Available for 43 Countries


Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 43 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 43 markets:

Africa and the Middle East


Algeria | Jordan | Kenya | Morocco

Nigeria | Qatar | South Africa | Tunisia | Turkey

Asia and Oceania


Australia | China | Hong Kong (SAR) | Indonesia

Malaysia | New Zealand | Philippines | Singapore

Taiwan | Vietnam

Europe


Austria | Belgium | Czechia | Denmark

Estonia | Finland | France | Germany

Hungary | Latvia | Luxembourg | Malta

Slovakia | Spain

North and South America


Argentina | Brazil | Canada | Chile

Colombia | Ecuador | Guatemala | Mexico

Peru | United States


Africa and the Middle East

Algeria

  • Mobile provider Ooredoo had the highest Speed Score (25.69) and Consistency Score (83.4%) in Algeria during Q3 2021.
  • Apple devices were the fastest devices in Algeria during Q3 2021, achieving a mean download speed of 27.53 Mbps.
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria for the second quarter in a row with a mean download speed of 39.66 Mbps.
  • Apple devices took four out of the top five spots among popular devices, with Xiaomi’s Redmi K40 5G taking the runner-up spot on this list at 35.78 Mbps.

Jordan

  • Speedtest Intelligence found Umniah was the fastest mobile operator in Jordan during Q3 2021, earning a Speed Score of 35.86.
  • Umniah also had the highest Consistency Score at 93.9%.
  • For the second quarter in a row, fixed broadband provider Orange had the fastest Speed Score (77.30).
  • Fixed broadband provider DAMAMAX overtook Orange for the highest Consistency Score at 86.5%.
  • Among popular mobile devices, Apple’s iPhone 12 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 39.43 Mbps and 18.73 Mbps, respectively.
  • Amman had the fastest median fixed broadband and mobile download speeds among Jordan’s most populous cities at 51.12 Mbps and 19.46 Mbps, respectively.

Kenya

  • Mobile provider Safaricom had the highest Speed Score (29.20) and Consistency Score (85.0%) in Kenya during Q3 2021.
  • For fixed broadband, Faiba had the highest Speed Score (26.47) and Consistency Score (48.7%) in Kenya for the second quarter in a row during Q3 2021.
  • Mombasa had the fastest mean mobile download and upload speeds among Kenya’s most populous cities at 28.25 Mbps and 16.26 Mbps, respectively.
  • Mombasa overtook Eldoret as the city with the fastest median fixed broadband download speed at 22.61 Mbps during Q3 2021.

Morocco

  • Mobile operator Maroc Telecom achieved the highest Speed Score (56.99) and Consistency Score (90.9%) during Q3 2021, both slight dips from Q2 2021 results.
  • Marrakesh regained the top spot during Q3 2021 as the fastest city among Morocco’s most populous cities with a mean mobile download speed at 40.69 Mbps. Fes and Salé were close at 40.25 Mbps and 40.15 Mbps, respectively.

Nigeria

  • For the third quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 33.43 during Q3 2021 — a slight increase from 28.82 during Q2 2021.
  • Airtel overtook MTN for the highest Consistency Score on mobile during Q3 2021 at 89.4% to MTN’s 82.7%.
  • Fixed broadband provider ipNX had the best Speed Score (21.66) and Consistency Score (40.2%) in Nigeria during Q3 2021.
  • The iPhone 12 Pro Max 5G was the fastest popular device in Nigeria during Q3 2021, achieving a mean download speed of 41.94 Mbps — just faster than the iPhone 12 Pro 5G (41.37 Mbps).
  • Kano took the top spot among Nigeria’s most populous cities for fastest mean mobile download speed at 24.76 Mbps during Q3 2021.

Qatar

  • Ooredoo had the best Speed Score over mobile and fixed broadband in Qatar for the second quarter in a row during Q3 2021 at 145.53 and 71.36, respectively.
  • 5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 373.98 Mbps and Vodafone achieving 346.91 Mbps.
  • Ooredoo had the highest fixed broadband Consistency Score at 81.8%.
  • Vodafone had the highest mobile Consistency Score at 93.8%, edging out Ooredoo’s 91.4%.
  • Al Khor had the fastest median mobile download speed among Qatar’s most populous cities during Q3 2021 at 135.79 Mbps.
  • Umm Salal Muhammed had the fastest fixed broadband download speeds in Qatar at 83.41 Mbps.
  • Speedtest Intelligence reveals that among popular devices in Qatar during Q3 2021, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 330.68 Mbps, a significant increase from Q2 2021’s 284.32 Mbps.

South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (53.85) and Consistency Score (73.0%) for the second quarter in a row during Q3 2021.
  • Among mobile operators, MTN had the fastest Speed Score (63.52) and highest Consistency Score (91.0%).
  • Apple devices had the fastest combined median download speed in South Africa at 38.24 Mbps and fastest median upload speed at 8.11 Mbps during Q3 2021.
  • The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a median download speed of 79.56 Mbps.

Tunisia

  • During Q3 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 44.06, a slight dip from Q2 2021.
  • Tunisie Telecom had the highest fixed broadband Speed Score at 9.31.
  • Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q3 2021 at 64.43 Mbps.
  • Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed for the second quarter in a row at 62.92 Mbps.
  • Sfax had the fastest mean mobile download speed in Tunisia for the second quarter in a row at 47.02 Mbps.

Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q3 2021 at 67.19 and 93.3%, respectively. Both scores were slight increases from Q2 2021.
  • For fixed broadband, TurkNet edged out Turksat Kablo for the highest Speed Score 38.14 to 37.57.
  • Turknet also had the highest Consistency Score for fixed broadband at 72.3% during Q3 2021.
  • Istanbul had the fastest mean fixed broadband and mobile download speed at 48.34 Mbps and 56.43 Mbps, respectively.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 55.72 Mbps to 43.52 Mbps, respectively.

Asia and Oceania

Australia

  • Aussie Broadband was the fastest fixed broadband provider in Australia, earning a Speed Score of 88.33 during Q3 2021.
  • Aussie Broadband also had the highest Consistency Score, edging out Vodafone 85.7% to 83.2%.
  • Competition for the fastest fixed broadband speed among Australia’s most populous cities was extremely tight, with seven cities achieving between 49.00 Mbps and 53.00 Mbps. Melbourne(52.53 Mbps) edged out Darwin (52.42 Mbps), Brisbane (52.41 Mbps) and Sydney (52.30 Mbps).

China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q3 2021 with a Speed Score of 129.56, a moderate gain over Q2 2021.
  • China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q3 2021 at 90.3%, edging out China Telecom’s 88.4% and China Unicom’s 87.8%.
  • On mobile, China Mobile achieved the highest Speed Score (141.55) and Consistency Score (92.7%) among China’s top providers during Q3 2021.
  • During Q3 2021, China Telecom achieved a median 5G download speed of 304.03 Mbps, edging out China Mobile’s 302.99 Mbps.
  • Among top device manufacturers, Huawei had the fastest median download speed at 96.66 Mbps in China during Q3 2021 — a gain over Q2 2021. OnePlus followed at 85.92 Mbps, then Oppo (82.26 Mbps), Samsung (78.00 Mbps) and Vivo (66.97 Mbps).
  • Among popular devices, the Apple iPhone 13 Pro Max edged out Huawei’s Mate 40 Pro 5G for the fastest median download speed in China during Q3 2021 at 290.23 Mbps to 280.22 Mbps.
  • During Q3 2021, MediaTek’s Dimensity 700 5G chipset had the fastest median download speed at 295.51 Mbps, supplanting Huawei’s Kirin 9000 5G as the fastest chipset in China.
  • Tianjin once again had the fastest median fixed broadband download speed among China’s most populous cities at 215.33 Mbps, a moderate rise from its Q2 2021 results.
  • Harbin had the fastest median mobile download speed among China’s most populous cities at 92.34 Mbps, edging out Shenzhen’s 92.17 Mbps. This was a noticeable rise from Q2 2021 when Hangzhou was the fastest at 72.97 Mbps.

Hong Kong (SAR)

  • China Mobile Hong Kong was the fastest mobile operator in Hong Kong for the third quarter in a row, earning a Speed Score of 74.49 in Q3 2021.
  • China Mobile Hong Kong once again blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 191.95 Mbps during Q3 2021, a decline from its Q2 2021 results. Mobile provider 3 followed at 165.12 Mbps, then SmarTone at 147.10 Mbps and csl at 121.60 Mbps.
  • Among top manufacturers during Q3 2021, Samsung had the fastest median download speed at 44.64 Mbps, edging out Apple’s median download speed of 43.20 Mbps.
  • During Q3 2021, the iPhone 13 Pro Max took the top spot among popular devices in Hong Kong with a median download speed of 125.92 Mbps.
  • Qualcomm’s Snapdragon X60 5G was the fastest modern chipset for median download speed during Q3 2021 at 122.84 Mbps.

Indonesia

  • According to Speedtest Intelligence, Biznet was once again Indonesia’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 42.17.
  • Biznet also had the highest fixed broadband Consistency Score in Indonesia during Q3 2021, edging out MyRepublic 68.3% to 63.5%.
  • Telkomsel was the fastest major mobile operator in Indonesia during Q3 2021, earning a Speed Score of 30.49. Telkomsel also achieved the top Consistency Score at 85.7%, beating out XL (82.7%) and IM3 Ooredoo (82.6%).
  • The Apple iPhone 12 Pro Max 5G edged out the Xiaomi Redmi K40 5G as the fastest popular device with a mean download speed of 44.95 Mbps to 43.18 Mbps.
  • Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 33.73 Mbps, while Makassar achieved the fastest mean mobile download speed at 25.30 Mbps.

Malaysia

  • Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia during Q3 2021, earning a Speed Score of 120.10. TIME also achieved the highest Consistency Score for fixed broadband at 87.6%.
  • On mobile, Digi edged out Maxis for the fastest mobile operator in Malaysia, earning a Speed Score of 33.19 to Maxis’ 31.94 during Q3 2021.
  • Apple devices showed the fastest speed in Malaysia during Q3 2021 with a mean download speed of 37.51 Mbps.
  • Competition was fierce among popular devices in Malaysia during Q3 2021, with the Apple iPhone 12 Pro 5G edging out the iPhone 12 Pro Max 5G at 55.06 Mbps to 54.78 Mbps. The iPhone 12 5G followed at 54.22 Mbps and then the Xiaomi Redmi K40 5G (54.20 Mbps).
  • Among Malaysia’s most populous cities, Petaling Jaya had the fastest mean fixed broadband speed during Q3 2021, achieving a 129.74 Mbps download and a 89.11 Mbps upload.
  • Nusajaya had the fastest mean mobile download speed at 38.08 Mbps during Q3 2021.

New Zealand

  • During Q3 2021, Vodafone was the fastest mobile operator in New Zealand, earning a Speed Score of 68.79.
  • Vodafone also achieved the fastest median 5G download speed at 326.44 Mbps. Spark was second at 266.75 Mbps.
  • The Apple iPhone 12 5G was very slightly ahead of the iPhone 12 Pro 5G for fastest median download among popular devices in New Zealand with 92.96 Mbps to 92.70 Mbps, respectively, during Q3 2021.
  • Among popular device manufacturers, Oppo edged out Apple for the fastest median download speed in New Zealand during Q3 2021, 44.00 Mbps to 43.47 Mbps.
  • Christchurch had the fastest median mobile download speed at 52.16 Mbps.

Philippines

  • During Q3 2021, Smart had the highest Speed Score (59.71) among top mobile operators in the Philippines.
  • Smart had the fastest median 5G download speed in the Philippines during Q3 2021 at 217.03 Mbps, nearly twice as fast as Globe’s 114.12 Mbps.
  • Competition for the fastest popular device was tight during Q3 2021, with all of the top five devices achieving median download speeds between 72.00 and 76.00 Mbps. However, Apple’s iPhone 12 Pro 5G edged out the iPhone Pro Max 5G at 75.27 Mbps to 74.68 Mbps.
  • Caloocan had the fastest median download speed among the Philippines’ most populous cities at 22.05 Mbps.

Singapore

  • Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q3 2021, achieving a Speed Score of 276.23. MyRepublic, SingTel and StarHub all achieved a Speed Score above 200.00, while M1 followed at 183.83.
  • Singtel was the fastest mobile provider in Singapore during Q3 2021, achieving a Speed Score of 99.74, a moderate rise from Q2 2021.
  • Singtel also blazed ahead of the competition for fastest median 5G download speed at 248.45 Mbps during Q3 2021 — a noticeable rise from Q2 2021.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Singapore during Q3 2021, achieving a median download speed of 164.40 Mbps.
  • Apple beat out Samsung for fastest device manufacturer during Q3 2021, with Apple devices in Singapore achieving a median download speed of 71.98 Mbps to Samsung’s 63.73 Mbps.

Taiwan

  • During Q3 2021, Chunghwa Telecom had the fastest median 5G download speed in Taiwan at 440.93 Mbps. FarEasTone followed at 335.17 Mbps, then Taiwan Mobile (262.99 Mbps) and TSTAR (138.51 Mbps).
  • FarEasTone had the highest Consistency Score in Taiwan during Q3 2021 at 92.8%.
  • Among top device manufacturers during Q3 2021, Apple devices achieved the fastest median download speed in Taiwan at 50.25 Mbps.
  • The Apple iPhone 13 Pro Max had the fastest median download speed among popular devices in Taiwan at 200.90 Mbps.

Vietnam

  • Viettel again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q3 2021, earning a mobile Speed Score of 46.33 and fixed broadband Speed Score of 68.01.
  • Vinaphone had the highest mobile Consistency Score in Vietnam during Q3 2021 at 94.7%.
  • Apple’s iPhone 12 Pro Max 5G had the fastest median download speed among popular devices in Vietnam during Q3 2021 at 62.67 Mbps, edging out the iPhone 12 5G (61.24 Mbps) and iPhone 12 Pro 5G (61.22 Mbps).
  • Ho Chi Minh City took the top spot for the fastest median fixed broadband download speed among Vietnam’s most populous cities with 65.63 Mbps (63.05 Mbps upload).
  • Da Nang took the top spot for fastest median mobile download speed among Vietnam’s most populous cities at 42.66 Mbps during Q3 2021.

Europe

Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider with a Speed Score of 148.04 during Q3 2021. LIWEST was the closest competitor (83.34).
  • Magenta also had the highest Consistency Score for fixed broadband at 88.4% in Q3 2021.
  • A1 was again the fastest mobile provider in Austria during Q3 2021, achieving a Speed Score of 73.85. Operator 3 followed at 52.46.
  • A1 had the highest mobile Consistency Score in Austria during Q3 2021 at 92.8%.

Belgium

  • Telenet decisively claimed its spot as Belgium’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 123.84.
  • Telenet had the highest fixed broadband Consistency Score at 88.0% during Q3 2021.
  • Among mobile operators, BASE earned the fastest Speed Score in Belgium at 66.22, edging out Telenet (64.41) and Proximus (62.30).
  • Once again, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities, achieving a median speed of 86.27 Mbps during Q3 2021.
  • Ghent overtook Antwerp for the fastest median fixed broadband download speed at 81.05 Mbps to 79.89 Mbps, respectively.

Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q3 2021, earning a Speed Score of 58.82.
  • Vodafone claimed the best mobile Consistency Score during Q3 2021, earning 93.0% to O2’s 90.3%.
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q3 2021, achieving a Speed Score of 92.47.
  • Vodafone once again had Czechia’s highest Consistency Score for fixed broadband during Q3 2021 at 76.3%.
  • Pilsen had the fastest median fixed broadband speed among Czechia’s most populous cities, achieving a median download of 53.40 Mbps, edging out Brno’s 52.74 Mbps.
  • Brno had the fastest median mobile download speed at 69.68 Mbps, beating out Pilsen’s 66.66 Mbps.

Denmark

  • Fastspeed was Denmark’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 303.91. Hiper followed at 245.03.
  • Telenor supplanted YouSee as Denmark’s fastest mobile operator, earning a Speed Score of 88.48 to YouSee’s 85.01.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 13 Pro had the fastest median download speed during Q3 2021 at 124.21 Mbps.

Estonia

  • According to Speedtest Intelligence, Elisa was the fastest fixed broadband provider in Estonia during Q3 2021, achieving a Speed Score of 84.47.
  • Elisa also had the highest Consistency Score at 81.0%, edging out Infonet (77.7%).
  • Telia had the fastest mobile Speed Score in Estonia during Q3 2021 at 78.26.
  • The Apple iPhone 12 Pro 5G was the fastest popular device in Estonia, earning a median download speed of 100.94 Mbps. The iPhone 12 Pro Max 5G followed closely at 98.71 Mbps.
  • Among major cell phone manufacturers, OnePlus had the fastest median download speed in Estonia during Q3 2021 at 59.91 Mbps.

Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q3 2021, earning a Speed Score of 79.26. DNA also edged out Telia for the highest Consistency Score, achieving 92.5% to Telia’s 89.6%.
  • Telia beat out Elisa and DNA in Q3 2021 for the fastest 5G download in Finland, achieving a median download speed of 283.34 Mbps to Elisa’s 231.45 Mbps and DNA’s 218.08 Mbps.
  • Telia retained its top spot as the fastest fixed broadband provider in Finland during Q3 2021, earning a Speed Score of 94.56.
  • Fixed broadband provider Elisa supplanted Telia in Q3 2021 for the highest Consistency Score at 82.2% to Telia’s 80.8%.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q3 2021 at 71.38 Mbps. However, the Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 114.93 Mbps, edging out the Samsung Galaxy S21 Ultra 5G (113.96 Mbps).

France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q3 2021, with Free narrowly edging out Bouygues with a Speed Score of 121.89 to 118.16.
  • SFR achieved the highest fixed broadband Consistency Score in France during Q3 2021 at 68.1%.
  • Orange once again earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 82.84 and a Consistency Score of 87.9%.
  • During Q3 2021, Orange blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 352.77 Mbps, slightly faster than Q2 2021. SFR followed at 205.19 Mbps.
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in France during Q3 2021, edging out the iPhone 12 Pro 5G with a median download speed of 103.71 Mbps to 102.21 Mbps.
  • During Q3 2021, Lyon achieved the fastest median fixed broadband download and upload speeds at 151.09 Mbps and 102.62 Mbps, respectively. Nice had the fastest median mobile download speed at 78.19 Mbps.

Germany

  • According to Speedtest Intelligence, Vodafone was once again Germany’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 126.45.
  • Vodafone also took the top spot among fixed broadband providers for highest Consistency Score at 80.2%.
  • Telekom achieved the highest Speed Score (80.92) and Consistency Score (90.1%) among German mobile operators during Q3 2021.
  • Telekom supplanted O2 for the fastest median 5G download speed in Germany with 161.14 Mbps and 157.55 Mbps, respectively, during Q3 2021.
  • The iPhone 13 Pro Max had the fastest median download speed among popular devices in Germany during Q3 2021, edging out the iPhone 13 Pro with 138.74 Mbps to 134.41 Mbps.

Hungary

  • Vodafone retained its top spot as Hungary’s fastest fixed broadband provider in Q3 2021, edging out DIGI with a Speed Score of 153.79 to 148.05. Vodafone retained the top spot for highest Consistency Score at 86.6% during Q3 2021.
  • Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q3 2021, earning a Speed Score of 52.30 and Consistency Score of 89.0%.
  • Apple devices took the top spot among major device manufacturers in Q3 2021, achieving a median download speed of 41.09 Mbps in Hungary.
  • The Samsung Galaxy S21 Ultra 5G edged out Apple’s iPhone 12 Pro Max 5G for the fastest median download speed among popular devices in Hungary during Q3 2021, 77.92 Mbps to 76.08 Mbps.

Latvia

  • Speedtest Intelligence revealed that Balticom was once again the fastest and most consistent fixed broadband provider in Latvia during Q3 2021 achieving a Speed Score of 193.08 and Consistency Score of 90.7% — both slight increases over Q2 2021.
  • LMT was the fastest mobile operator in Latvia during Q3 2021 with a Speed Score of 47.79.
  • Tukums had the fastest median mobile download speed in Latvia at 50.02 Mbps during Q3 2021.

Luxembourg

  • Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q3 2021 by achieving a Speed Score of 126.48.
  • POST was again the fastest mobile operator in Luxembourg during Q3 2021, achieving a small increase in Speed Score from 102.09 in Q2 2021 to 109.64 in Q3 2021.
  • POST also remained the most consistent mobile operator in Luxembourg with a Consistency Score of 96.0%.
  • Differdange achieved the fastest median fixed broadband download and upload speeds among Luxembourg’s most populous cities at 116.46 Mbps and 92.67 Mbps, respectively.
  • Ettelbruck had the fastest median mobile download and upload speeds at 148.58 Mbps and 22.41 Mbps, respectively.

Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q3 2021, earning a Speed Score of 112.49 and Consistency Score of 82.9%.

Slovakia

  • Orange knocked Telekom out of first place as Slovakia’s fastest mobile operator during Q3 2021 with a Speed Score of 55.57 to Telekom’s 53.63.
  • Telekom had the highest mobile Consistency Score in Slovakia during Q3 2021 at 89.6%.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.98 and a Consistency Score of 86.6%.
  • The Apple iPhone 12 Pro 5G had the fastest median download speed among popular devices in Slovakia at 67.29 Mbps during Q3 2021.

Spain

  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 54.30 and Consistency Score of 88.5%.
  • Vodafone was Spain’s fastest 5G provider by a wide margin during Q3 2021, achieving a median download speed of 323.13 Mbps.
  • The Apple iPhone 12 Pro Max 5G had the fastest median download speed in Spain during Q3 2021 at 70.14 Mbps.
  • During Q3 2021, Madrid had the fastest median mobile download speed at 41.85 Mbps. Barcelona followed at 38.58 Mbps.

North and South America

Argentina

  • Speedtest Intelligence revealed Personal remained Argentina’s fastest mobile operator during Q3 2021 with a Speed Score of 40.08.
  • Buenos Aires edged out La Plata for mobile download speeds in Argentina’s most populous cities with a median speed of 25.45 Mbps to La Plata’s 23.98 Mbps during Q3 2021.

Brazil

  • Speedtest Intelligence reveals Claro remained the fastest and most consistent mobile operator in Brazil among top providers during Q3 2021, achieving a Speed Score of 44.76 and Consistency Score of 88.2%.
  • There was no statistically fastest provider for median 5G download speed, though Claro showed 65.92 Mbps, Vivo 64.61 Mbps and TIM 58.14 Mbps.
  • Among popular device manufacturers, Apple had the fastest median download speed in Brazil at 29.98 Mbps. Apple devices took four out of five of the top spots among popular devices in Brazil with the iPhone 12 5G achieving the fastest mean download speed at 53.28 Mbps.
  • Brasília had the fastest median mobile download speed among Brazil’s most populous cities at 31.44 Mbps during Q3 2021.

Canada

  • Shaw was Canada’s fastest fixed broadband provider in Q3 2021, earning a Speed Score of 184.26.
  • Rogers edged out Shaw for the highest Consistency Score in Canada during Q3 2021 with 89.0% to Shaw’s 86.7%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q3 2021, achieving a Speed Score of 81.93.
  • Videotron also retained its top spot during Q3 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 87.4%.
  • Competition for the fastest 5G was fierce during Q3 2021. Bell achieved the fastest median 5G download speed of 183.39 Mbps and TELUS followed at 176.38 Mbps.
  • Rogers achieved the highest 5G Availability in Canada during Q3 2021 at 35.9%.
  • Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q3 2021, achieving a median download speed of 124.22 Mbps. This province was also fastest for mobile.
  • Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 134.33 Mbps. Halifax took the top spot for mobile download speed by a wide margin with a median download speed of 113.10 Mbps.
  • Samsung devices had the fastest combined performance in Canada during Q3 2021, achieving a median download speed of 67.14 Mbps.
  • The iPhone 13 Pro Max was the fastest popular device in Canada during Q3 2021, achieving a median download speed of 164.63 Mbps.

Chile

  • According to Speedtest Intelligence, Claro was the fastest mobile operator in Chile with a Speed Score of 24.44 during Q3 2021. Claro also had the highest Consistency Score at 78.1%.
  • The Samsung Galaxy S21 Ultra 5G had the fastest mean download speed among popular devices in Chile during Q3 2021 at 33.37 Mbps, edging out the iPhone 12 Mini 5G (32.25 Mbps).
  • Among popular device manufacturers in Chile, Apple had the fastest mean download at 22.81 Mbps, a hair faster than Samsung’s 21.56 Mbps. Xioami, Motorola and Huawei followed.
  • Temuco had the fastest mobile speeds in Chile during Q3 2021, achieving a mean download speed of 23.08 Mbps. Valparaíso and Viña del Mar were close followers at 22.97 Mbps and 22.59 Mbps, respectively.

Colombia

  • Tigo was the fastest mobile operator in Colombia during Q3 2021, achieving a Speed Score of 26.21. WOM followed at 17.36. Tigo also had the highest Consistency Score at 85.5%.
  • Among popular devices in Colombia during Q3 2021, the Apple iPhone 12 Pro Max 5G edged out the iPhone 12 Pro 5G for fastest mean download at 32.08 Mbps to 32.01 Mbps.
  • Cartagena narrowly beat out Barranquilla for the fastest mean mobile download speed among Colombia’s most populous cities at 22.78 Mbps to 22.25 Mbps during Q3 2021.

Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q3 2021, achieving a Speed Score of 41.54 and Consistency Score of 73.0%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q3 2021, achieving a Speed Score of 41.65 and Consistency Score of 85.7%.
  • During Q3 2021, the Apple iPhone 12 Pro Max 5G was the fastest popular device in Ecuador, achieving a mean download speed of 39.89 Mbps. Apple devices took all of the five top spots on this list.
  • Quito had the fastest fixed broadband among Ecuador’s most populous cities during Q3 2021, achieving a mean download speed of 39.07 Mbps. This edged out Guayaquil’s mean download of 38.90 Mbps.
  • Machala had the fastest mean mobile download speed in Ecuador during Q3 2021 at 27.28 Mbps.

Guatemala

  • According to Speedtest Intelligence, Claro was the fastest and most consistent mobile operator in Guatemala during Q3 2021, achieving a Speed Score of 38.01 and Consistency Score of 89.2%.
  • Tigo was the fastest and most consistent fixed broadband provider in Guatemala during Q3 2021 with a Speed Score of 19.97 and Consistency Score of 38.7%.
  • The Apple iPhone 12 5G was the fastest popular device in Guatemala during Q3 2021, edging out the iPhone 12 Pro 5G with a mean download speed of 50.23 Mbps to the iPhone 12 Pro 5G’s 50.20 Mbps.
  • Guatemala City had the fastest mean mobile download speed among Guatemala’s most populous cities at 31.11 Mbps.
  • Villa Nueva had the fastest mean fixed broadband download speed at 29.78 Mbps.

Mexico

  • Speedtest Intelligence reveals Telcel remained Mexico’s fastest mobile operator during Q3 2021, earning a Speed Score of 46.79.
  • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 87.9% during Q3 2021.
  • Totalplay was the fastest and most consistent fixed broadband provider in Mexico during Q3 2021, achieving a Speed Score of 46.24 and Consistency Score of 71.9%
  • Apple devices had the five fastest mean download speeds among popular phones in Mexico during Q3 2021. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 5G and iPhone 12 Pro Max 5G for the fastest popular device during Q3 2021, achieving respective speeds of 72.22 Mbps, 70.99 Mbps and 69.62 Mbps.
  • Veracruz once again showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q3 2021, recording a speed of 45.76 Mbps and mean upload speed of 19.56 Mbps.
  • Monterrey beat out Mexico City for the fastest fixed broadband download speed, earning a mean speed of 69.32 Mbps to Mexico City’s 65.39 Mbps.

Peru

  • According to Speedtest Intelligence, Movistar was Peru’s fastest fixed broadband provider during Q3 2021, narrowly edging out Claro for fastest Speed Score with 44.39 to 42.22, respectively. Claro had the highest Consistency Score on fixed broadband during Q3 2021, beating out Movistar 72.9% to 65.9%.
  • Claro was the fastest mobile operator in Peru during Q3 2021, earning a Speed Score of 34.05.
  • Entel had the highest mobile Consistency Score in Peru during Q3 2021, narrowly edging out Claro at 78.1% to 77.4%.
  • Among major device manufacturers, Apple devices achieved the fastest mean download speed by a wide margin in Peru during Q3 2021, achieving 40.32 Mbps to Samsung’s 23.90 Mbps.

United States

  • Speedtest Intelligence reveals Verizon was once again the fastest fixed broadband provider in the United States during Q3 2021, earning a Speed Score of 178.38.
  • T-Mobile was once again the fastest and most consistent mobile operator in the U.S. during Q3 2021, achieving a median download speed of 62.35 Mbps and a Consistency Score of 84.4%.
  • Looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q3 2021 at 135.17 Mbps — a significant increase from 99.84 Mbps during Q2 2021.
  • During Q3 2021, T-Mobile had the best 5G Availability in the U.S. at 64.4%.
  • Competition for the highest 5G Consistency was extremely close in the U.S. during Q3 2021, with Verizon Wireless achieving a 5G Consistency Score of 78.8%, T-Mobile 78.4% and AT&T 73.8%.
  • The recently released iPhone 13 Pro Max and iPhone 13 Pro blazed ahead of the competition for fastest popular device in the U.S. during Q3 2021, achieving median download speeds of 95.96 Mbps and 94.72 Mbps, respectively. The Samsung Galaxy Z Fold3 5G was next at 83.81 Mbps.
  • Pittsburgh, Pennsylvania had the fastest median mobile download speed in the U.S. during Q3 2021 at 82.94 Mbps.
  • Austin, Texas had the fastest fixed broadband speed among the U.S.’s most populous cities during Q3 2021, achieving a median download speed of 196.28 Mbps.

Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 17, 2023

44 New Ookla Market Reports Available for Q4 2022

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 44 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q4 2022. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Algeria: Ooredoo was the fastest mobile operator in Algeria at 21.91 Mbps during Q4 2022.
  • Tanzania: A median download speed of 32.09 Mbps made Tigo the fastest fixed broadband provider in Tanzania.
  • Togo: The fastest mobile operator was Togocom with a median download speed of 25.43 Mbps and CANALBOX was fastest over fixed broadband at 32.73 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile (31.65 Mbps) and Movistar was fastest for fixed broadband (92.83 Mbps).
  • Belize: NEXGEN had the fastest median download over fixed broadband in Belize at 47.84 Mbps. Digi had the fastest median mobile download speed at 14.07 Mbps.
  • Canada: There was no fastest mobile operator in Canada. Rogers was fastest for fixed broadband (249.08 Mbps).
  • Colombia: Movistar was fastest for fixed broadband at 141.32 Mbps.
  • Dominican Republic: Claro had the fastest median download speed among mobile operators at 32.80 Mbps. SpaceX’s Starlink was fastest for fixed broadband at 50.40 Mbps.
  • Ecuador: The fastest mobile operator was CNT with a median download speed of 32.65 Mbps. Netlife was fastest for fixed broadband (67.57 Mbps).
  • El Salvador: Claro had the fastest median download speed over mobile in El Salvador at 34.37 Mbps.
  • Guatemala: Claro was the fastest mobile operator with a median download speed of 32.56 Mbps.
  • Guyana: ENet was the fastest fixed broadband provider (56.50 Mbps), while Digicel was the fastest mobile operator (30.49 Mbps).
  • Jamaica: Flow overtook Digicel+ as the fastest fixed broadband provider in Jamaica with a median download speed of 48.88 Mbps.
  • Mexico: Telcel had the fastest median download speed over mobile at 43.04 Mbps. Totalplay was fastest for fixed broadband (80.36 Mbps).
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.08 Mbps, while Win delivered the fastest fixed broadband download speed (111.02 Mbps).
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 34.58 Mbps. Digicel+ had the fastest median fixed broadband download speed at 93.43 Mbps.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 151.37 Mbps. XFINITY overtook Spectrum as the fastest fixed broadband provider at 226.18 Mbps.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless (6.82 Mbps).
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 19.00 Mbps.
  • Bhutan: TashiCell had the fastest median download speed over mobile at 25.81 Mbps. 
  • Brunei: Imagine was the fastest mobile operator in Brunei at 111.09 Mbps.
  • Cambodia: SINET had the fastest median download speed over fixed broadband (41.86 Mbps). Cellcard was fastest over mobile at 28.69 Mbps.
  • China: China Mobile was the fastest mobile operator with a median download speed of 147.45 Mbps. China Unicom was fastest for fixed broadband at 214.17 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator at 20.85 Mbps.
  • Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 17.89 Mbps. Jazz was fastest over mobile at 20.84 Mbps.
  • Philippines: Smart delivered the fastest mobile download speed in the Philippines (32.16 Mbps). 
  • Singapore: Singtel had the fastest median download speed over mobile at 120.24 Mbps.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 19.98 Mbps and 33.49 Mbps, respectively.
  • Vietnam: Viettel was the fastest mobile and fixed broadband provider with a median download speed over mobile of 46.52 Mbps and 87.89 Mbps for fixed broadband.

Europe

  • Albania: Vodafone was the fastest mobile operator with a median download speed of 45.89 Mbps. Digicom was fastest for fixed broadband (81.80 Mbps).
  • Austria: Magenta had the fastest median fixed broadband download speed (156.33 Mbps). 
  • Belgium: Telenet had the fastest median download speed over fixed broadband at 131.96 Mbps, while Telenet/BASE had the fastest median download speed over mobile at 69.40 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 129.39 Mbps. Hiper was fastest for fixed broadband at 249.76 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 80.48 Mbps. Elisa was fastest over fixed broadband at 85.98 Mbps.
  • Finland: DNA had the fastest median download speed over mobile at 91.56 Mbps. Lounea was fastest for fixed broadband at 105.57 Mbps.
  • Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 90.33 Mbps. Vodafone was fastest for fixed broadband at 116.19 Mbps.
  • Latvia: LMT delivered the fastest median download speed over mobile at 71.84 Mbps. Balticom was fastest for fixed broadband at 219.23 Mbps.
  • Lithuania: The mobile operator with the fastest median download speed was Telia with 112.03 Mbps. Cgates was fastest for fixed broadband at 142.96 Mbps.
  • Malta: The fastest mobile operator in Malta was GO at 71.90 Mbps, while the fastest fixed broadband provider was Melita at 121.43 Mbps.
  • Poland: Orange had the fastest median download speed over mobile at 44.12 Mbps. UPC was fastest for fixed broadband at 205.62 Mbps.
  • Switzerland: Swisscom delivered the fastest median download speed over mobile at 100.71 Mbps, while Salt blazed ahead on fixed broadband at 355.71 Mbps.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 52.78 Mbps. TurkNet was fastest for fixed broadband at 55.82 Mbps.

Oceania

  • Australia: Telstra was the fastest mobile operator in Australia with a median download speed of 96.16 Mbps.
  • New Zealand: MyRepublic had the fastest median download speed over fixed broadband in New Zealand at 283.27 Mbps.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q1 2023 data in April.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| April 17, 2023

47 New Ookla Market Reports Available for Q1 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 47 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q1 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Cameroon: Speedtest Intelligence reveals that MTN had the fastest median mobile download speed in Cameroon at 14.46 Mbps during Q1 2023. blue had the lowest median mobile multi-server latency at 184 ms.
  • Ethiopia: Safaricom had the fastest median mobile download speed at 32.81 Mbps during Q1 2023. Ethio Telecom had the lowest median mobile multi-server latency at 55 ms.
  • Tanzania: There were no winners over fastest fixed broadband and mobile in Tanzania during Q1 2023. Dar es Salaam had the fastest median mobile download speed among Tanzania’s most populous cities at 28.73 Mbps during Q1 2023.

Americas

  • Argentina: Personal had the fastest median download speed over mobile (32.62 Mbps) and Movistar was fastest for fixed broadband (94.26 Mbps). Movistar had the lowest median multi-server latency over fixed broadband at 12 ms.
  • Belize: NEXGEN had the fastest median download over fixed broadband in Belize at 47.35 Mbps. Digi had the fastest median mobile download speed at 18.39 Mbps.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 111.11 Mbps at Q1 2023. Bell also had the fastest median 5G download speed at 183.29 Mbps. Bell pure fibre was fastest for fixed broadband (281.94 Mbps). 
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 151.74 Mbps. ETB had the lowest median multi-server latency over fixed broadband at 8 ms.
  • Dominican Republic: Claro had the fastest median download speed among mobile operators at 32.01 Mbps. Viva had the lowest mobile multi-server latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband at 45.65 Mbps. 
  • Ecuador: The fastest mobile operator was CNT with a median download speed of 30.82 Mbps. Netlife was fastest for fixed broadband (71.82 Mbps). Fibramax had the lowest multi-server latency over fixed broadband at 9 ms. 
  • El Salvador: Claro had the fastest median download speed over mobile in El Salvador at 39.09 Mbps.
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 33.13 Mbps. Claro also had the highest Consistency with 84.5% of results showing at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed.
  • Guyana: ENet was the fastest fixed broadband provider (60.27 Mbps), while Digicel was the fastest mobile operator (35.60 Mbps). ENet also had the lowest median multi-server latency over fixed broadband at 120 ms.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 11.12 Mbps. SpaceX Starlink had the fastest fixed broadband internet at 46.76 Mbps. Natcom had the lowest median mobile multi-server latency at 62 ms. 
  • Jamaica: Flow was the fastest fixed broadband provider in Jamaica with a median download speed of 50.50 Mbps. Flow also had the lowest median multi-server latency at 36 ms.
  • Mexico: Telcel had the fastest median download speed over mobile at 45.54 Mbps. Totalplay was fastest for fixed broadband (78.94 Mbps) and had the lowest median multi-server latency at 26 ms.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.39 Mbps. Apple devices had the fastest median download speed among top device manufacturers at 29.68 Mbps.
  • Suriname: Telesur had the fastest median download speed over mobile at 51.18 Mbps. There was no winner over fixed broadband, but Digicel+ had the lowest median multi-server latency at 57 ms.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 37.56 Mbps. Digicel+ had the fastest median fixed broadband download speed at 94.27 Mbps and the lowest median multi-server latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 165.22 Mbps. T-Mobile also had the fastest median 5G download speed at 220.70 Mbps. Spectrum edged out XFINITY as the fastest fixed broadband provider with a median download speed of 234.80 Mbps. Verizon had the lowest median multi-server latency on fixed broadband at 15 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless (5.92 Mbps), which also had the lowest median multi-server latency at 84 ms.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 21.94 Mbps. DOT Internet was fastest over fixed broadband at 89.50 Mbps and had the lowest median multi-server latency at 5 ms.
  • Bhutan: There was no fastest mobile operator in Bhutan during Q1 2023, but BT had the lowest median multi-server latency at 66 ms.
  • Brunei: There was no statistical winner on mobile during Q1 2023, but Apple devices had the fastest median download speed at 113.48 Mbps.
  • Cambodia: SINET had the fastest median download speed over fixed broadband (42.00 Mbps). Cellcard was fastest over mobile at 32.05 Mbps.
  • China: China Mobile was the fastest mobile operator with a median download speed of 138.95 Mbps. China Mobile also had the fastest median mobile 5G download speed at 291.24 Mbps. China Unicom was fastest for fixed broadband at 221.07 Mbps.
  • Georgia: MagtiCom had the fastest median fixed broadband speed in Georgia at 27.65 Mbps during Q1 2023. MagtiCom also had the lowest median multi-server latency at 11 ms. Geocell was fastest over mobile at 40.81 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 24.48 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 45 ms.
  • Japan: NTT DoCoMo was the fastest mobile operator with a median download speed of 48.86 Mbps during Q1 2023. So-net had the fastest fixed broadband speed at 282.13 Mbps, as well as the lowest median multi-server latency at 9 ms.
  • Malaysia: TIME was the fastest fixed broadband provider in Malaysia (107.56 Mbps) and had the lowest multi-server latency at 9 ms.
  • Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 16.23 Mbps. Jazz was fastest over mobile at 21.93 Mbps. Zong had the lowest median mobile multi-server latency at 46 ms.
  • Philippines: Smart delivered the fastest mobile download speed in the Philippines (33.39 Mbps). 
  • Singapore: Singtel had the fastest median download speed over mobile at 119.66 Mbps. StarHub had the lowest median mobile multi-server latency at 26 ms. SingTel had the fastest fixed broadband speed (263.13 Mbps). 
  • South Korea: KT delivered the fastest median download speed over fixed broadband in South Korea at 145.28 Mbps. SK Telecom had the fastest mobile speed at 194.41 Mbps.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 20.62 Mbps and 44.76 Mbps, respectively. Dialog had the lowest median mobile multi-server latency at 36 ms.
  • United Arab Emirates: Etisalat had the fastest median fixed download speed (255.01 Mbps) and median mobile download speed (184.58 Mbps) in the UAE during Q1 2023. Etisalat also had the fastest median 5G download speed at 672.04 Mbps and lowest median multi-server latency at 35 ms.

Europe

  • Albania: ONE overtook Vodafone as the fastest mobile operator in Albania with a median download speed of 48.44 Mbps during Q1 2023. ONE also had the lowest median mobile multi-server latency at 34 ms. Digicom was fastest for fixed broadband (87.71 Mbps).
  • Belgium: Telenet had the fastest median download speed over fixed broadband at 135.65 Mbps, while Telenet/BASE had the fastest median download speed over mobile at 69.48 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 137.28 Mbps. Hiper was fastest for fixed broadband at 258.41 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 91.34 Mbps. Telia had the lowest median multi-server latency on mobile at 30 ms. Elisa was fastest over fixed broadband at 92.20 Mbps. 
  • Finland: DNA had the fastest median download speed over mobile at 101.59 Mbps. Lounea was fastest for fixed broadband at 107.84 Mbps and had the lowest median multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 96.61 Mbps. Deutsche Glasfaser overtook Vodafone as the fastest fixed broadband provider at 183.20 Mbps. Deutsche Glasfaser also had the lowest median multi-server latency at 14 ms.
  • Latvia: While there was no fastest mobile operator in Latvia during Q1 2023, Balticom was fastest for fixed broadband with a median download speed of 238.41 Mbps. Balticom also had the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: The mobile operator with the fastest median download speed was Telia at 109.53 Mbps. Cgates was fastest for fixed broadband at 151.33 Mbps.
  • Poland: UPC was the fastest provider for fixed broadband with a median download speed of 214.34 Mbps. There was no statistical winner over mobile during Q1 2023.
  • Switzerland: Salt blazed ahead for the fastest fixed broadband with a median download speed of 367.36 Mbps. Salt also had the lowest median multi-server latency over fixed broadband at 8 ms.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 51.76 Mbps. Türk Telekom had the lowest median mobile multi-server latency at 38 ms. TurkNet was fastest for fixed broadband at 58.85 Mbps. 

Oceania

  • New Zealand: MyRepublic had the fastest median download speed over fixed broadband in New Zealand at 287.90 Mbps. There were no statistical winners among top mobile operators.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q2 2023 data in July.

Editor’s note: This article was updated on April 18 to exclude data from Vietnam while we continue to investigate anomalies in the market.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 5, 2020

Unable to Connect — The Most Significant Online Service Outages in Q3 2020

“Is it down?” frustrated users asked themselves during the multiple online service outages in Q3 2020. The fourth installment of our online service outage tracking series used Downdetector® data from Q3 2020 and focused on the following online service categories: cloud services, collaboration platforms, financial services, gaming, internet service providers and social media.

Cloud services

Cloudflare (July 17, 2020): 14,198 reports at peak

Downdetector_Cloudflare_Outage_1020

On July 17, a major disruption in Cloudflare’s service broke the internet, taking multiple online services down with it. Users rushed to Downdetector to log issues with multiple services that rely on Cloudflare for content delivery, including 4chan, DoorDash and Zendesk. At the peak of the outage, there were 14,198 reports of issues with the service in the U.S.

Azure (September 28, 2020): 2,846 reports at peak

Azure, Microsoft’s cloud service, was affected by September 28’s Microsoft-wide outage (see next category). Users from Germany, India, Japan and the U.S. stated they had issues with the cloud service. That day, there were 2,846 reports of issues at the peak of the outage in the U.S.

Collaboration platforms

Office 365 (September 28,2020): 20,437 reports at peak

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Microsoft’s suite of online collaboration services including Outlook, Sharepoint, OneDrive and Skype went down on September 28 (along with Azure, see above). Logs of issues with the services started coming into Downdetector at 3 p.m Pacific. Most users stated being unable to log in or connect to the server. At the peak, there were 20,437 reported issues in the U.S. Users from Japan and India also logged problems with the service that day.

Zoom (August 24, 2020): 17,874 reports at peak

On August 24, users were upset to find that they were unable to connect with their coworkers, friends and family through Zoom. Most users stated problems with logging in and joining a conference. There were 17,874 reports of issues in the U.S. at the peak of the outage. Users in the U.K. and Canada also had issues with the video conferencing service that day.

Google Drive (September 24, 2020): 14,715 reports at peak

Users in the U.S., Philippines and Indonesia were unable to collaborate on projects, upload files or access their documents stored in Google Drive on September 24. At the peak of the outage in the U.S., there were 14,715 reported issues. Users of Google products YouTube and Gmail also logged issues in Brazil, Germany, India, Japan, Mexico and the U.K.

Slack (September 29, 2020): 1,396 reports at peak

Slack received 1,396 logs of issues at the peak of the outage reports on September 29. Users in the U.S. had problems with sending messages, videos and images to their peers — and some were unable to connect to the platform at all.

Financial services

TD Ameritrade (August 18, 2020): 7,814 reports at peak

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The online stock investment tool reportedly went down on August 18. Users were unable to log into their account or buy and sell stocks. At the peak of the outage, there were 7,814 reports of issues in the U.S. There were two other notable outages that month — August 17 with 5,816 reports at peak and August 31 with 6,893 reports at peak.

Gaming

Steam (August 5, 2020): 69,255 reports at peak

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Users from Brazil, Germany, Japan, the U.K and the U.S. submitted issues with Steam on August 5. Most users stated problems when trying to log into the platform and play with other users. At the peak of the outage in the U.S, there were 69,255 reports of issues with the gaming platform.

Fall Guys (September 2, 2020): 2,890 reports at peak

The Fall Guys status page on Downdetector showed there were problems with the popular online game on September 2. Users in Brazil, the U.K. and the U.S. were struggling to play the game online. That day, 97% of reports stated problems with the server connection.

Internet service providers

Spectrum (July 29, 2020): 56,318 reports at peak

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Spectrum users from the both coasts of the United States flooded Downdetector with logs of issues with the service when they started experiencing problems with their internet connections. Complaints with the service started surging at around 5 p.m. Pacific and lasted for about an hour. At the peak of the outage there were 56,318 reports of issues.

CenturyLink (August 30, 2020): 11,543 reports at peak

CenturyLink customers on the East Coast of the U.S. had problems with their internet service on August 30 starting around 2 a.m. Pacific and ending around 8 a.m. Pacific. There were 11,543 reports of issues at the peak of the outage.

Social Media

WhatsApp (July 14, 2020): 148,573 reports at peak

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A multi-country outage affected WhatsApp on July 14. Users from all over the world stated problems with sending and receiving messages on the Facebook-owned app. The country with the most issues submitted was Germany with 148,573 reports of issues at the peak of the outage. Users in Brazil, India, the Netherlands, Mexico, Spain and the U.K. were also affected by the outage.

Facebook (September 17, 2020): 30,918 reports at peak

Facebook users from multiple countries experienced problems with the social media platform on September 17. More than half of the logs were labeled as “total blackout” — users were unable to access the platform or any of its features. There were 30,918 reports of issues at the peak of the outage in the U.S. Users in Italy, Poland and the U.K. also had problems with Facebook that day.

Want to know when an online service is down? Keep up with outages by visiting Downdetector.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| October 17, 2023

51 New Ookla Market Reports Available for Q3 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 51 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q3 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Côte d’Ivoire: Orange recorded the fastest median mobile and fixed download speeds during Q3 2023, at 24.33 Mbps and 66.84 Mbps, respectively. Moov Africa recorded the lowest median multi-server latency over fixed broadband at 122 ms. Of Côte d’Ivoire most populous cities, Bouake had the fastest median fixed download speed of 59.22 Mbps, just ahead of Abidjan with 58.44 Mbps.
  • Mozambique: There were no statistical winners for fastest median mobile download speed during Q3 2023, with Vodacom and Tmcel delivering median download speeds of 31.16 Mbps and 27.89 Mbps, respectively. Tmcel recorded the lowest mobile multi-server latency at 52 ms and the highest Consistency at 91.8%. Of Mozambique’s most populous cities, Maputo had the fastest median mobile and fixed download speeds at 28.71 Mbps and 12.57 Mbps, respectively. SpaceX’s Starlink recorded the fastest fixed broadband median download speed in Q3 2023 at 53.98 Mbps, along with the highest Consistency at 60.3%. Meanwhile, TVCABO recorded the lowest median multi-server latency over fixed broadband at 14 ms.
  • Senegal: There was no winner of fastest median mobile performance in Senegal during Q3 2023, with Orange and Free both tied. Orange led the market for median fixed broadband download performance, with 21.68 Mbps in Q3 2023. It also had the lowest median multi-server latency at 85 ms and highest Consistency of 45.3%. Of Senegal’s most populous cities, Dakar had the fastest median fixed download speed of 26.08 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile at 36.63 Mbps, while also registering lowest mobile multi-server latency at 39 ms during Q3 2023. In the fixed broadband market, there was no statistically fastest network, with Movistar and Telecentro delivering median download speeds of 102.55 Mbps and 101.96 Mbps, respectively. Movistar recorded the lowest multi-server latency of 10 ms. Among Argentina’s most populous cities, La Plata recorded the fastest mobile download speed of 35.48 Mbps, while Buenos Aires recorded the fastest fixed download speed of 105.50 Mbps.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.23 Mbps and 10.38 Mbps, respectively during Q3 2023. Digi also recorded the highest Consistency of 81.5%, while smart! recorded the lowest median mobile multi-server latency of 55 ms. NEXGEN had the fastest median download and upload speeds over fixed broadband in Belize at 48.27 Mbps and 47.29 Mbps, respectively.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 100.77 Mbps in Q3 2023. Bell also had the fastest median 5G download speed at 183.06 Mbps. Rogers had the fastest median mobile upload speed of 11.44 Mbps, and the highest Consistency of 82.9%. Bell pure fibre was fastest for fixed broadband, recording a median download speed of 286.08 Mbps and a median upload speed of 244.64 Mbps. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed at 158.19 Mbps, while Fredericton recorded the fastest median fixed broadband download speed of 238.49 Mbps.
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 181.42 Mbps in Q3 2023. ETB had the lowest median multi-server latency over fixed broadband at 9 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 125.15 Mbps.
  • Costa Rica: Claro had the fastest median download and upload speeds among mobile operators at 52.38 Mbps and 12.56 Mbps, respectively. Liberty had the lowest mobile multi-server latency at 33 ms and the highest Consistency at 80.1%. Metrocom was fastest for fixed broadband download and upload performance, at 213.77 Mbps and 157.89 Mbps, respectively.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 32.22 Mbps and 9.27 Mbps, respectively. Viva had the lowest mobile multi-server latency at 44 ms. SpaceX’s Starlink was fastest for fixed broadband download performance at 49.21 Mbps, while Claro recorded the fastest median upload speed at 14.81 Mbps, as well as the lowest multi-server latency at 40 ms. Of the Dominican Republic’s most populous cities, Santo Domingo recorded the fastest median mobile and fixed download speeds of 37.43 Mbps and 44.92 Mbps, respectively.
  • Ecuador: There was no winner of fastest median mobile performance in Ecuador during Q3 2023, with CNT and Claro posting median download speeds of 28.00 Mbps and 26.65 Mbps, respectively. Movistar recorded the lowest mobile multi-server latency, of 40 ms. Netlife was fastest for fixed broadband, with a median download speed of 90.31 Mbps. Netlife also recorded the lowest multi-server latency over fixed broadband at 8ms.
  • El Salvador: Claro had the fastest median download speed among mobile operators at 41.26 Mbps, along with the highest Consistency of 88.5%. Movistar registered the lowest median multi-server latency in El Salvador at 59 ms. Cable Color recorded the fastest median fixed download speed at 54.91 Mbps, the top median upload speed at 49.87 Mbps, and the lowest median multi-server latency of 42 ms.
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 37.39 Mbps and a median upload speed of 20.43 Mbps. Claro also had the highest Consistency at 86.1%, while also leading the market for 5G performance, with a median 5G download speed of 370.97 Mbps. SpaceX’s Starlink was fastest for median fixed download performance at 56.91 Mbps, while Cable Color was fastest for fixed upload performance at 28.96 Mbps. Cable Color also had the lowest median multi-server latency on fixed broadband at 34 ms.
  • Guyana: There was no winner of fastest median mobile performance in Guyana during Q3 2023, with ENet and Digicel posting median download speeds of 32.48 Mbps and 28.01 Mbps, respectively. ENet recorded the fastest median mobile upload speed at 18.03 Mbps and offered the lowest median multi-server latency at 137 ms. In the fixed broadband market, ENet recorded the fastest median download and upload speeds, of 61.46 Mbps and 39.75 Mbps, respectively.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 13.77 Mbps, a median upload speed of 9.92 Mbps, and Consistency of 67.4%. SpaceX Starlink had the fastest median fixed download speed at 50.18 Mbps. Natcom had the fastest median fixed upload speed at 32.10 Mbps and the lowest median fixed multi-server latency at 41 ms.
  • Honduras: Claro had the fastest median download and upload speeds over mobile at 54.06 Mbps and 15.75 Mbps, respectively. Claro also had the lowest mobile median multi-server latency at 89 ms and highest Consistency at 88.4%. Claro recorded the fastest median fixed broadband download speed of 46.11 Mbps, while TEVISAT had the fastest median upload speed of 21.30 Mbps and lowest median multi-server latency of 32 ms.
  • Jamaica: There was no winner of fastest median mobile download performance in Jamaica during Q3 2023, with Digicel and Flow tied. Digicel recorded the fastest median upload speed of 9.55 Mbps and highest Consistency of 85.8%. Flow had the lowest mobile median multi-server latency at 36 ms. SpaceX Starlink had the fastest median download speed over fixed broadband at 79.85 Mbps.
  • Mexico: Telcel had the fastest median download speed over mobile at 50.81 Mbps, and the operator also delivered the fastest median 5G download speed at 223.06 Mbps. Telcel also had the lowest mobile median multi-server latency at 63 ms and highest Consistency at 87.1%. Totalplay was fastest for fixed broadband with a median download speed of 88.28 Mbps and upload speed of 30.60 Mbps. Totalplay also had the lowest median multi-server latency at 27 ms. Among Mexico’s most populous cities, Monterrey recorded the fastest median download speeds on both mobile and fixed, at 39.47 Mbps and 77.94 Mbps, respectively.
  • Panama: MasMovil was the fastest mobile operator with median download and upload speeds of 23.66 Mbps and 15.49 Mbps, respectively, as well as the highest Consistency of 80.6%. MasMovil was also the fastest fixed network provider, with a median download speed of 147.50 Mbps and a median upload speed of 30.12 Mbps.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.27 Mbps,and Claro also had the highest mobile Consistency in the market with 80.3%.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 34.92 Mbps and highest Consistency of 89.4%. Digicel+ had the fastest median fixed broadband download and upload speeds at 114.20 Mbps and 105.21 Mbps, respectively. Digicel+ also had the lowest median multi-server latency at 7 ms, as well as the highest Video Score at 82.35.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 163.59 Mbps. T-Mobile also had the fastest median 5G download speed at 221.57 Mbps, as well as the lowest 5G multi-server latency of 50 ms. Cox led the market as the fastest fixed broadband provider with a median download speed of 260.09 Mbps, while AT&T Internet recorded the fastest median fixed upload speed of 188.60 Mbps, and Verizon had the lowest median multi-server latency on fixed broadband at 16 ms.
  • Uruguay: Antel was the fastest mobile operator with a median download speed of 182.79 Mbps, and Antel also had the lowest median multi-server latency of 42 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 13.53 Mbps and a median upload speed of 6.54 Mbps. Digitel also recorded the highest Consistency in the market, with 66.2%, and the lowest median multi-server latency of 95 ms. Airtek Solutions had the fastest fixed median download speed of 82.79 Mbps, upload speed of 88.09 Mbps, and the lowest median multi-server latency at 7 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 6.38 Mbps. The operator also had the lowest median multi-server latency at 74 ms and the highest Consistency of 52.3% in Q3 2023.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 25.03 Mbps in Q3 2023. Banglalink also recorded the highest Consistency of 85.3% and the lowest median multi-server latency of 35ms. DOT Internet was the fastest fixed broadband provider with a median download speed of 90.20 Mbps, while also recording the highest Consistency at 85.6% and the lowest median multi-server latency at 5 ms.
  • Bhutan: There was no statistical winner for fastest mobile download performance during Q3 2023 in Bhutan, with BT and TashiCell both tied.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q3 2023 in Brunei, with DST and Imagine both tied.
  • Cambodia: Cellcard recorded the fastest median mobile download speed at 31.76 Mbps during Q3 2023, while Metfone recorded the highest Consistency at 81.0% and the lowest median multi-server latency at 38 ms. There was no statistical winner among top providers in Cambodia for median fixed download speed, with SINET and MekongNet both tied.
  • China: China Mobile was the fastest mobile operator with a median download speed of 179.81 Mbps, and highest Consistency of 95.6%. China Broadnet recorded the fastest median 5G download speed at 297.59 Mbps. China Unicom was fastest for fixed broadband at 208.59 Mbps. Among China’s most populous cities, Beijing recorded the fastest median mobile download speed of 220.21 Mbps, while Tianjin recorded the fastest median fixed download speed of 284.90 Mbps.
  • Georgia: There was no statistical winner for fastest mobile download performance during Q3 2023 in Georgia, with Geocell and Magti both tied. Geocell recorded the lowest median mobile multi-server latency at 41 ms, while Magti recorded the highest mobile Consistency with 88.0%. MagtiCom had the fastest median fixed download speed at 27.80 Mbps during Q3 2023. It also recorded the highest Consistency, of 66.3%, and the lowest median multi-server latency at 12 ms. Among Georgia’s most populous cities, Gori recorded the fastest median mobile download speed of 39.01 Mbps, while Tbilisi recorded the fastest median fixed download speed of 26.98 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 31.04 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 45 ms.
  • Japan: Rakuten Mobile recorded the fastest mobile download and upload speeds during Q3 2023 in Japan, at 46.98 Mbps and 19.34 Mbps, respectively. The operator also recorded the highest Consistency in the market at 90.4%, while SoftBank recorded the lowest median multi-server latency at 44 ms. So-net had the fastest fixed download and upload speeds, at 270.59 Mbps and 213.43 Mbps, respectively, as well as the lowest median multi-server latency over fixed broadband at 9 ms.
  • Malaysia: TIME was the fastest fixed broadband provider in Malaysia with a median download speed of 110.23 Mbps. TIME also recorded the highest Consistency in the market with 88.5% and the lowest multi-server latency at 9 ms.
  • Pakistan: Jazz delivered the fastest median mobile download speed in Pakistan at 20.63 Mbps in Q3 2023 and the highest Consistency of 80.5%. Zong recorded the lowest median mobile multi-server latency of 52 ms. Transworld had the fastest median fixed broadband download speed in Pakistan at 18.91 Mbps and the highest Consistency at 40.1%.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 35.56 Mbps in Q3 2023.
  • South Korea: SK Telecom recorded the fastest median mobile download and upload speeds at 174.80 Mbps and 17.94 Mbps, respectively, while also recording the highest Consistency in the market at 86.3%. LG U+ had the lowest median mobile multi-server latency in the market at 66 ms. In South Korea’s fixed broadband market, LG U+ delivered the fastest median download and upload speeds at 148.56 Mbps and 96.53 Mbps, respectively. LG U+ also recorded the lowest median multi-server latency of 38 ms.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed download speed in Sri Lanka at 21.78 Mbps and 35.70 Mbps respectively in Q3 2023. Dialog had the lowest median mobile multi-server latency at 35 ms, while SLT-Mobitel recorded the lowest fixed broadband multi-server latency at 13 ms and the highest Consistency at 56.4%.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 57.60 Mbps, and the operator also recorded the highest Consistency of 90.8%. Türk Telekom had the lowest median mobile multi-server latency at 41 ms. TurkNet was fastest for fixed broadband, with a median download speed of 64.31 Mbps. TurkNet also recorded the lowest median fixed multi-server latency at 13 ms, and highest Consistency at 80.6%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, of 41.22 Mbps, and 44.38 Mbps, respectively.
  • Vietnam: Vinaphone had the fastest median mobile download speed in Q3 2023, at 54.74 Mbps. Vinaphone also had the lowest median mobile multi-server latency at 34 ms and the highest Consistency at 94.7%. Viettel was the fastest fixed provider with a median download speed of 109.77 Mbps. Viettel also recorded the lowest median fixed broadband multi-server latency of 7 ms and the highest Consistency at 91.4%.

Europe

  • Albania: There was no statistical winner for fastest mobile download performance during Q3 2023 in Albania, with One Albania and Vodafone tied. One Albania recorded the highest Consistency of 84.5%, while Vodafone recorded the lowest median multi-server latency at 35 ms. Digicom was the fastest fixed broadband provider with a median download speed of 93.98 Mbps, while also recording the highest Consistency at 87.9%. Among Albania’s most populous cities, Elbasan recorded the fastest median mobile download speed of 65.31 Mbps, while Vlorë recorded the fastest median fixed download speed of 56.98 Mbps.
  • Belgium: Proximus recorded the fastest median mobile download speed during Q3 2023, at 88.76 Mbps. Proximus also recorded the highest mobile Consistency in the market at 89.4%. Telenet had the fastest median fixed download speed at 149.77 Mbps, while VOO recorded the highest Consistency at 89.2%. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile download speed of 213.88 Mbps, while Antwerp offered the fastest median fixed download speed of 88.93 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 131.88 Mbps in Q3 2023. Hiper was fastest for fixed broadband, with a median download speed of 274.54 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 89.65 Mbps in Q3 2023. Elisa was the fastest fixed broadband provider, with a median download speed of 97.27 Mbps, while Infonet recorded the lowest median fixed broadband multi-server latency of 5 ms.
  • Finland: DNA had the fastest median mobile download speed at 100.55 Mbps in Q3 2023 and the highest Consistency of 91.9%. Telia recorded the lowest median mobile multi-server latency of 32 ms. Lounea was fastest for fixed broadband with a median download speed of 122.03 Mbps. Lounea also recorded the highest Consistency in the market at 92.3%, as well as the lowest median fixed broadband multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany during Q3 2023, with a median download speed of 91.53 Mbps, as well as the top median download speed over 5G at 182.50 Mbps. Telekom also recorded the highest Consistency in the market at 90.7% and the lowest median mobile multi-server latency of 39 ms. Deutsche Glasfaser recorded the fastest fixed broadband performance, with a median download speed at 191.89 Mbps. It also recorded the highest Consistency in the market at 89.8% and the lowest fixed broadband multi-server latency of 14 ms.
  • Latvia: BITĖ was the fastest mobile operator in Latvia during Q3 2023, with a median download speed of 81.00 Mbps and the highest Consistency in the market of 89.3%. LMT recorded the lowest mobile multi-server latency at 27 ms. Balticom was fastest for fixed broadband with a median download speed of 256.37 Mbps. Balticom also had the highest fixed broadband Consistency of 92.5% and the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: Telia was the fastest mobile operator in Lithuania during Q3 2023, with a median download speed of 117.76 Mbps in Q3 2023. Telia also recorded the highest Consistency in the market at 92.8%. Cgates was fastest for fixed broadband with a median download speed at 167.30 Mbps. Cgates also recorded the highest Consistency over fixed broadband in the market at 90.1%.
  • Poland: T-Mobile was the fastest mobile operator in Poland during Q3 2023, with a median download speed of 50.31 Mbps. T-Mobile also recorded the highest Consistency in the market at 86.8%. Plus recorded the fastest 5G performance in the market, with a median 5G download speed of 146.01 Mbps. UPC was the fastest provider for fixed broadband with a median download speed of 228.57 Mbps in Q3 2023. Among Poland’s most populous cities, Łódź recorded the fastest median mobile download speed of 52.92 Mbps, while Wrocław recorded the fastest median fixed download speed of 163.04 Mbps.
  • Switzerland: Salt was the fastest fixed broadband provider in Switzerland, with a median download speed of 384.65 Mbps. Salt also had the highest Consistency in the market at 94.8% and the lowest median multi-server latency over fixed broadband at 8 ms.

Oceania

  • New Zealand: One NZ was the fastest mobile operator in New Zealand during Q3 2023, with a median download speed of 74.20 Mbps. 2degrees led the market with the highest Consistency of 91.0% and the lowest median mobile multi-server latency at 41 ms.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q4 2023 data in January.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| May 23, 2023

U.S. Airports Have Fastest Free Airport Wi-Fi, Chinese Airports Have Faster Mobile

The summer travel season is about to officially begin across the northern hemisphere and we’re back with fresh data for our series on airport Wi-Fi performance. This year we examined mobile Wi-Fi on free Wi-Fi provided by the individual airports as well as mobile speeds at some of the busiest airports in the world during Q1 2023. While airports in the United States top the list of fastest free airport Wi-Fi, the fastest mobile speeds we saw were in China. Read on for a specific look at internet performance including: download speed, upload speed, and latency.

U.S. airports have fastest airport Wi-Fi

Speedtest Intelligence® showed two U.S. airports at the top of the list for free airport Wi-Fi with Fort Lauderdale’s Hollywood International Airport Terminal 3 and San Francisco International Airport showing median download speeds of 157.60 Mbps and 156.66 Mbps, respectively, during Q1 2023. This represented a small drop for SFO since our November analysis but an increase for FLL. Dallas/Fort Worth International Airport (143.42 Mbps), John F. Kennedy International Airport (136.06 Mbps), and Seattle–Tacoma International Airport (136.02 Mbps) rounded out the top five with three additional SSIDs from FLL following closely behind with median download speeds from 122.07 Mbps to 134.62 Mbps.

Chart of Mobile Internet Performance Over Free Wi-Fi at Select Airports

As we’ve seen in most recent analyses, the airports with the fastest Wi-Fi are international hubs that passengers from around the world pass through on their way to all kinds of destinations. If you are connecting through any of these airports, you should have no trouble with internet speeds this fast. In case of video calls, upload speeds are even faster than downloads at almost all of these airports, and SFO had the fastest uploads on the list.

Hartsfield–Jackson Atlanta International Airport and SEA had the lowest median multi-server latency on Wi-Fi of any of the airports surveyed during Q1 2023. This means your device should see very little delay when relaying information across the web.

Shanghai tops Wi-Fi performance at global airports

Shanghai Pudong International Airport was the fastest non-U.S. airport on our list with a fastest median download speed of 118.67 Mbps. Charles de Gaulle Airport in Paris (98.82 Mbps), Amsterdam Airport Schiphol (82.83 Mbps), Dubai International Airport (67.21 Mbps), and Frankfurt Airport (59.10 Mbps) followed for median download speeds at non-U.S. airports. All of these airports have internet speeds that qualify as at least good, which means you should be okay unless you want to try multi-player gaming (which is probably not your first choice on an airport layover anyway). Both Mexican airports on our list showed speeds in the slow range, so log off early and enjoy your vacation if you’re at the airport in Cancún or Mexico City.

Chinese airports have fastest mobile speeds

Get ready to connect to local mobile service or tether your phone to your laptop if you’re traveling through airports in Shanghai and Beijing and have access to 5G. Not only did Shanghai Pudong International Airport, Beijing Capital International Airport, and Beijing Daxing International Airport have the fastest median downloads over mobile on our list at 308.51 Mbps, 304.87 Mbps, and 300.70 Mbps, respectively, during Q1 2023 — the mobile speeds at these airports were dramatically faster than the airport Wi-Fi. Salt Lake City International Airport (282.21 Mbps) and Hangzhou Xiaoshan International Airport (259.86 Mbps) rounded out the top five.

Chart of Mobile Network Performance at Select Airports

While latency on mobile was generally higher than that on Wi-Fi, these same three Chinese airports (PEK, PKX, and PVG) also showed the lowest median multi-server latency on mobile during Q1 2023, indicating that your internet experience at these airports will have the least lag. Airports outside the U.S. performed better for latency overall with the top 16 airports for latency all located outside North America. CUN had the highest latency on mobile.

We were able to include more airports in the mobile analysis because there were more mobile samples to analyze at those airports than there were samples over Wi-Fi.

Airport Wi-Fi or mobile? Connecting on your next trip

Save yourself time by using this checklist to decide whether to try out the Wi-Fi or simply use the local mobile network. We compared internet performance on free airport Wi-Fi with median download speeds over mobile for the 38 airports we have both Wi-Fi and mobile data for during Q1 2023. Twenty-one airports had faster mobile internet than airport Wi-Fi. Twelve airports had faster Wi-Fi than mobile, and four airports showed only a slight distinction between Wi-Fi and mobile so we gave both the green check marks.

Chart Comparing Airport Wi-Fi and Mobile Speeds at Select Airports

Airport Wi-Fi has come a long way since we started this series in 2017. We hope your connections are smooth and if you’re traveling this summer, take a Speedtest® at the airport to see how your experience compares.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 14, 2019

Ditch the Lag: Cities with Great Gaming Culture and Low Ping

Yes, you can game from anywhere with an internet connection. But if you’re at all competitive, it’s nice to play from somewhere with low ping and fast internet speeds. Plus when you need to leave the house, it’s extra nice to know you’re also surrounded by gamer culture. We’ve examined February 2019 Speedtest results in 35 cities that are known for their esports events, gaming conferences, game companies and more to find out who has the advantage and ranked them based on their ping.

The top contenders

Eleven_Gaming_Cities_0219

First place Bucharest, Romania is home to super-low ping, a lightning fast download speed and a thriving gaming culture. From Bucharest Gaming Week (which includes the CS:GO Southeast Europe Championship and the FIFA National Tournament) to their numerous local game studios, Bucharest is a great place to be a gamer whether you’re online or out and about.

The next five gaming cities with the lowest pings are all in Asia. Hangzhou, China comes in second overall with a fast ping and world-class download speeds. This city is so devoted to its gamers that it opened a $280 million gaming “city” in 2018 and plans 14 new esports arenas before 2022. Coming in third, Chengdu, China has an equally low ping to our first two contenders and serves as one of two host locations in China for the Global Mobile Game Confederation (GMGC). Both Hangzhou and Chengdu are also franchise holders in the Overwatch League, giving local gaming fans something to cheer about. Fourth place Singapore, host of the 5th Annual GameStart Convention in October 2018, had only a slightly slower ping than the first four cities and the fastest download speed of any of the cities we considered.

South Korea is home to the fifth and sixth best cities for gamers. A satellite city of Seoul, Seongnam-si boasts the Pangyo Techno Valley (a.k.a. the Silicon Valley of Korea) and numerous game development companies. Perfect for a city with a 9 ms ping. Though Incheon’s ping was a little slower at 12 ms, gamers there can console themselves with the city’s gamer cred — the 2018 League of Legends World Championship was held in Incheon’s Munhak Stadium.

Coming in at number seven, Budapest, Hungary is an emerging game city, having hosted its first big esports event (the V4 Future Sports Festival) in 2018, but a 12 ms ping makes them a strong contender. More established Malmö, Sweden is number eight with a slightly slower average download speed but the city is headquarters to Massive Entertainment, creators of Tom Clancy’s The Division series, Far Cry 3, Assassin’s Creed: Revelations and many more.

Vancouver, Canada, North America’s only qualifier for the top gaming cities list, comes in at number nine with a 12 ms ping and many gaming companies including the Canadian arms of Nintendo of Canada and EA (Electronic Arts). We included both Shanghai, China and Moscow, Russia on the top gamer cities list as both had a 12 ms ping as well, though the internet speeds in Shanghai are superior. Shanghai will also host the International Dota 2 in 2019 while Moscow is known for Epicenter.

The rest of the pack

Notably absent from the list above is most of the western hemisphere. Cities in North America were held back by their high pings. Cities in South America suffered from high pings and also slow internet speeds — something that esports leagues have complained is a barrier to investment.

Our full list of gaming cities provides wider geographical representation, even if the internet performance is not always as stellar. You’ll find Los Angeles in 27th place, behind Seattle, Boston and Las Vegas. And São Paulo, Brazil has the best showing in Latin America at 23rd.

Internet Performance in 35 Cities with a Gaming Culture
Speedtest Results | February 2019
City Ping (ms) Mean Download (Mbps) Mean Upload (Mbps)
Bucharest, Romania 8 172.13 126.57
Hangzhou, China 8 125.93 29.54
Chengdu, China 8 101.92 33.80
Singapore 9 196.43 200.08
Seongnam-si, South Korea 9 155.25 114.83
Incheon, South Korea 12 139.84 102.91
Budapest, Hungary 12 132.72 54.46
Malmö, Sweden 12 126.28 105.67
Vancouver, Canada 12 117.55 50.23
Shanghai, China 12 75.14 30.06
Moscow, Russia 12 64.56 63.59
Oslo, Norway 13 115.46 69.03
Hong Kong, Hong Kong (SAR) 14 167.59 161.14
Zürich, Switzerland 14 144.36 109.39
Seattle, United States 15 138.50 79.88
Stockholm, Sweden 15 134.16 93.83
Auckland, New Zealand 15 92.05 53.30
Toronto, Canada 16 134.75 67.42
Boston, United States 17 152.42 60.87
Las Vegas, United States 17 141.69 41.22
Chennai, India 17 48.40 42.93
Cologne, Germany 18 63.77 18.36
São Paulo, Brazil 18 46.43 21.57
Jakarta, Indonesia 18 17.88 10.21
Mumbai, India 19 23.40 19.26
Paris, France 20 161.04 93.68
Los Angeles, United States 20 121.00 23.57
London, United Kingdom 20 63.58 23.18
Rio de Janeiro, Brazil 20 36.50 13.33
Buenos Aires, Argentina 21 34.31 6.40
Katowice, Poland 22 83.99 20.91
Mexico City, Mexico 25 37.66 15.39
Sydney, Australia 25 34.20 9.61
Santiago, Chile 26 56.13 18.49
Tokyo, Japan 28 99.24 101.90

Of course, die-hard gamers will know that a low ping in your city won’t necessarily save you if you’re playing on a distant server.

What’s the ping like in your city? Take a Speedtest and see if your connection is hurting your gameplay.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 17, 2023

48 New Ookla Market Reports Available for Q2 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 48 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q2 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Cameroon: Speedtest Intelligence data showed no winner for fastest mobile operator in Cameroon during Q2 2023. blue had the lowest median mobile multi-server latency at 191 ms, while Douala had the fastest median mobile download speed among Cameroon’s most populous cities at 15.51 Mbps.
  • Ethiopia: Safaricom had the fastest median mobile download speed at 35.19 Mbps during Q2 2023. Safaricom also recorded the lowest median mobile multi-server latency at 42 ms, and highest Consistency of 89.4%. Of Ethiopia’s most populous cities, Gondar had the fastest median mobile download speed of 61.22 Mbps.
  • Tanzania: There were no winners over fastest mobile or fixed broadband in Tanzania during Q2 2023. Maisha Broadband registered the lowest median multi-server latency in Tanzania at 14 ms. Of Tanzania’s most populous cities, Dar es Salaam had the fastest median mobile download speed of 26.33 Mbps, while Mbeya had the fastest median fixed download speed of 21.32 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile (35.05 Mbps) and lowest mobile multi-server latency (38 ms) during Q2 2023. In the fixed broadband market, Movistar recorded the fastest median download speed (98.37 Mbps) and lowest multi-server latency (12 ms). Among Argentina’s most populous cities, Buenos Aires recorded the fastest download speeds across mobile and fixed broadband networks.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.61 Mbps and 9.88 Mbps respectively during Q2 2023. It also recorded the highest Consistency of 79.8%. smart! recorded the lowest median mobile multi-server latency, of 67 ms. NEXGEN had the fastest median download and upload performance over fixed broadband in Belize at 48.65 Mbps and 47.38 Mbps respectively.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 116.59 Mbps in Q2 2023. Bell also had the fastest median 5G download speed at 208.05 Mbps. Rogers had the fastest median mobile upload speed of 13.29 Mbps, and the highest Consistency of 84.7%. Bell pure fibre was fastest for fixed broadband across both download (277.24 Mbps) and upload (235.27 Mbps) speeds. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed (214.29 Mbps) and Fredericton recorded the fastest median fixed download speed (239.28 Mbps). 
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 161.28 Mbps in Q2 2023. ETB had the lowest median multi-server latency over fixed broadband at 8 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 109.01 Mbps.
  • Costa Rica: Claro had the fastest median download and upload speeds among mobile operators at 51.88 Mbps and 12.56 Mbps respectively. Liberty had the lowest mobile multi-server latency at 34 ms, and the highest Consistency at 79.7%. Metrocom was fastest for fixed broadband download and upload performance, at 192.00 Mbps and 143.94 Mbps respectively.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 30.60 Mbps and 8.70 Mbps respectively. Viva had the lowest mobile multi-server latency at 44 ms. SpaceX’s Starlink was fastest for fixed broadband at 57.31 Mbps.
  • Ecuador: CNT was the fastest mobile operator in Ecuador with a median download speed of 28.45 Mbps in Q2 2023. It also recorded the highest Consistency of 81.5%. Movistar registered the lowest median multi-server latency in Ecuador at 39 ms. Netlife was fastest for fixed broadband, at 78.36 Mbps.
  • El Salvador: Claro had the fastest median download and upload speeds among mobile operators at 42.00 Mbps and 15.42 Mbps respectively. Movistar registered the lowest median multi-server latency in El Salvador at 65 ms. Cable Color recorded the fastest median fixed download speed (51.14 Mbps), upload speed (47.58 Mbps), and lowest median multi-server latency (35 ms).
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 34.67 Mbps and median upload speed of 20.68 Mbps. Claro also had the highest Consistency with 84.4% of results showing at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed. Claro was also fastest for median fixed download performance, at 40.60 Mbps, while Cable Color was fastest for fixed upload performance, at 26.85 Mbps, and had the lowest median multi-server latency, of 35 ms.
  • Guyana: ENet was the top performing operator in the market, recording a median mobile download and upload speed of 67.58 Mbps and 20.92 Mbps respectively, and a median fixed download and upload speed of 62.40 Mbps and 39.66 Mbps respectively, in Q2 2023. ENet also recorded the lowest median multi-server latency across mobile and fixed networks.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 10.53 Mbps and median upload speed of 6.99 Mbps. SpaceX Starlink had the fastest median fixed download speed at 60.24 Mbps, while Natcom had the fastest median fixed upload speeds (17.76 Mbps) and lowest median fixed multi-server latency at 32 ms. 
  • Jamaica: Flow was the fastest mobile operator in Jamaica with a median download speed of 35.56 Mbps. Flow also had the lowest mobile median multi-server latency at 36 ms. SpaceX Starlink had the fastest median fixed speeds at 84.93 Mbps.
  • Mexico: Telcel had the fastest median download speed over mobile at 48.76 Mbps, and for 5G at 223.93 Mbps. Telcel also had the lowest mobile median multi-server latency at 64 ms. Totalplay was fastest for fixed broadband (87.03 Mbps) and had the lowest median multi-server latency at 24 ms. Among Mexico’s most populous cities, Guadalajara recorded the fastest median mobile download speed of 39.13 Mbps, and Monterrey the fastest median fixed download speed of 78.30 Mbps.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.67 Mbps, and had the highest mobile network Consistency in the market with 80.4%. Apple devices had the fastest median download speed among top device manufacturers at 29.68 Mbps.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 37.34 Mbps, and highest Consistency of 87.7%. Digicel+ had the fastest median fixed broadband download and upload speed at 99.11 Mbps and 98.32 Mbps respectively, and the lowest median multi-server latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 164.76 Mbps. T-Mobile also had the fastest median 5G download speed at 220.00 Mbps, and lowest 5G multi-server latency of 51 ms. Spectrum edged out Cox as the fastest fixed broadband provider with a median download speed of 243.02 Mbps. Verizon had the lowest median multi-server latency on fixed broadband at 15 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 9.53 Mbps, and had the highest mobile network Consistency in the market with 58.1%. Airtek Solutions had the fastest fixed median download speed of 73.44 Mbps, and lowest median multi-server latency at 8 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 7.17 Mbps. It also had the lowest median multi-server latency at 78 ms, and highest Consistency of 58.1% in Q2 2023.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 23.47 Mbps in Q2 2023. DOT Internet was the fastest fixed broadband provider with a median download speed of 90.88 Mbps and had the lowest median multi-server latency at 4 ms.
  • Bhutan: There was no fastest mobile operator in Bhutan during Q2 2023, but TashiCell had the lowest median multi-server latency at 42 ms, and offered the highest Consistency in the market with 83.8%.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q2 2023 in Brunei, but Apple devices had the fastest median download speed at 143.97 Mbps.
  • Cambodia: Cellcard recorded the fastest median mobile download speeds at 31.60 Mbps during Q2 2023. SINET had the fastest median fixed download speed at 42.26 Mbps.
  • China: China Mobile was the fastest mobile operator with a median download speed of 132.81 Mbps. China Mobile also had the fastest median mobile 5G download speed at 279.14 Mbps. China Unicom was fastest for fixed broadband at 222.22 Mbps.
  • Georgia: There was no statistical winner for fastest mobile download performance during Q2 2023 in Georgia. Geocell recorded the lowest median mobile multi-server latency at 39 ms, while Magti recorded the highest mobile Consistency with 90.0%. MagtiCom had the fastest median fixed speed at 27.81 Mbps. MagtiCom also had the lowest median multi-server latency at 11 ms.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 28.71 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 46 ms.
  • Japan: There was no statistical winner for fastest mobile download performance during Q2 2023 in Japan, however Rakuten recorded the fastest mobile upload speed at 19.90 Mbps. So-net had the fastest fixed download and upload speeds, at 276.58 Mbps and 179.51 Mbps respectively, and the lowest median multi-server latency at 9 ms.
  • Malaysia: TIME was the fastest fixed provider in Malaysia with a median download speed of 108.38 Mbps, and had the lowest multi-server latency at 9 ms.
  • Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 17.10 Mbps, and the highest Consistency, at 36.6%.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 35.39 Mbps. 
  • South Korea: SK Telecom recorded the fastest median mobile download and upload speeds at 161.16 Mbps and 16.37 Mbps respectively. LG U+ had the lowest median multi-server latency in the market at 63 ms. KT delivered the fastest median fixed download speed at 131.09 Mbps.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 20.71 Mbps and 38.97 Mbps, respectively in Q2 2023. Dialog had the lowest median mobile multi-server latency at 35 ms, and the highest Consistency, at 81.8%.
  • United Arab Emirates: etisalat by e& recorded the fastest median download speeds across both mobile and fixed, at 216.65 Mbps and 261.98 Mbps respectively in Q2 2023. etisalat by e& also had the fastest median 5G download speed at 680.88 Mbps and lowest median mobile multi-server latency at 35 ms. du recorded the lowest fixed multi-server latency, at 12 ms.
  • Vietnam: Vinaphone had the fastest median mobile download speed in Q2 2023, at 52.58 Mbps. It also had the lowest median mobile multi-server latency at 34 ms, and highest Consistency at 94.8%. Viettel was the fastest fixed provider with a median download speed of 105.72 Mbps.

Europe

  • Albania: Digicom was the fastest fixed broadband provider in Albania in Q2 2023, recording a median download speed of 93.40 Mbps. It also recorded the highest Consistency in the market, at 86.0%. There was no winner for fastest mobile operator in the market.
  • Belgium: Proximus recorded the fastest median mobile download speed during Q2 2023, at 78.01 Mbps. It also recorded the highest Consistency in the market, at 90.5%. Telenet had the fastest median fixed download speed at 143.42 Mbps. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile download speed of 187.90 Mbps, and Antwerp the fastest median fixed download speed of 87.72 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 140.59 Mbps. Hiper was fastest for fixed broadband at 268.02 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 101.32 Mbps. Telia also had the lowest median multi-server latency on mobile at 31 ms. Elisa was the fastest fixed broadband provider, with a median download speed of 94.70 Mbps.
  • Finland: DNA had the fastest median mobile download speed at 99.07 Mbps. Lounea was fastest for fixed broadband at 105.84 Mbps and had the lowest median multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 93.39 Mbps, and a median download speed with 5G at 187.25 Mbps. Vodafone recorded the fastest fixed broadband performance, with a median download speed at 121.76 Mbps. It also recorded the highest Consistency in the market, at 83.8%.
  • Latvia: BITĖ was the fastest mobile operator in Latvia during Q2 2023, with a median download speed of 114.51 Mbps. LMT recorded the lowest mobile multi-server latency, at 26 ms.  Balticom was fastest for fixed broadband with a median download speed of 243.92 Mbps. Balticom also had the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: The mobile operator with the fastest median download speed was Telia at 117.68 Mbps in Q2 2023. It also recorded the highest Consistency in the market, at 95.0%. Cgates was fastest for fixed broadband with a median download speed at 161.67 Mbps.
  • Poland: UPC was the fastest provider for fixed broadband with a median download speed of 223.32 Mbps in Q2 2023. There was no statistical winner for fastest mobile operator during Q2 2023, however Plus recorded the fastest median 5G download performance, at 153.19 Mbps.
  • Switzerland: Salt blazed ahead for the fastest fixed broadband in Switzerland, with a median download speed of 358.73 Mbps. Salt also had the lowest median multi-server latency over fixed broadband at 8 ms, and highest Consistency in the market, at 94.1%.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 58.52 Mbps. Türk Telekom had the lowest median mobile multi-server latency at 39 ms. TurkNet was fastest for fixed broadband, with a median download speed of 62.80 Mbps. It recorded the lowest median fixed multi-server latency, at 13 ms, and highest Consistency, at 80.5%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, of 39.89 Mbps, and 40.27 Mbps respectively.

Oceania

  • New Zealand: Speedtest Intelligence data showed no winner for fastest mobile operator in New Zealand during Q2 2023. 2degrees had the lowest median mobile multi-server latency at 40 ms, and the highest Consistency, at 91.6%.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q3 2023 data in October.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.