| September 5, 2021

As Indonesia’s Mobile Speeds Accelerate, Access Remains a Barrier to Many


Bahasa Indonesia

Indonesia represents a fascinating technical challenge for mobile operators working to advance the country to 5G when parts are still only receiving 3G. With over 17,000 islands — and over half the population living on Java — this nation of over 270 million people represents stark mobile challenges of urban density and rural remoteness. We used data from Speedtest Intelligence® to evaluate mobile performance in Indonesia during Q1-Q2 2021. Our analysis examines mobile speeds and 4G Availability at the country-and provider-level and includes a performance snapshot of each of Indonesia’s 34 provinces. We also used Ookla’s Cell Analytics to spotlight how users’ mobile experience compares between operators in a few key locations in Indonesia.

Indonesia’s mobile performance lags behind most trading partners, but speeds are improving

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Comparing Indonesia’s major trading partners, including ASEAN countries and India and South Korea, mobile download speed varied widely between countries over the last year. We have excluded Myanmar from this analysis due to the political situation. South Korea had the highest median download speed during Q2 2021 at 84.12 Mbps, according to Speedtest Intelligence. Singapore was second at 57.42 Mbps, followed by Brunei (47.02 Mbps). Indonesia showed one of the slowest median download speeds on the list at 14.78 Mbps. Only Cambodia and India were slower at 13.96 Mbps and 10.56 Mbps, respectively. Indonesia saw a gain of 4.23 Mbps in median download speed from 10.55 Mbps in Q2 2020 to 14.78 Mbps Q2 2021.

Indonesia’s 4G Availability ranked fourth compared to major trading partners

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Speedtest Intelligence shows every country we surveyed had 4G Availability — the percent of users on all devices that spend the majority of their time on 4G and above, both roaming and on-network — near or above 80% during Q2 2021. South Korea rose to the top at 95.7% 4G Availability during Q2 2021, followed by Singapore (93.9%) and India (91.7%). Indonesia was fourth at 89.2%.

Telkomsel was the fastest and top-rated mobile provider in Indonesia during Q1-Q2 2021, SmartFren had the highest 4G Availability

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Indonesia’s fastest mobile operator during Q1-Q2 2021 was Telkomsel with the fastest median download speed (15.64 Mbps) and upload speed (10.55 Mbps). XL was second for both download and upload speeds, followed by IM3 Ooredoo, 3 and Smartfren.

According to Speedtest Consumer Sentiment Telkomsel also had the top-rated Net Promoter Score (NPS) at -12.52. 3 was second for this measure of customer satisfaction with their mobile operator, IM3 Ooredoo third, XL fourth and Smartfren fifth.

The race for the best 4G Availability was competitive in Indonesia during Q1-Q2 2021 with every top provider achieving at least 87%. However, SmartFren — which operates exclusively on 4G LTE — achieved the highest 4G Availability at 94.5%. IM3 Ooredoo was next at 90.9%, followed by 3 (89.2%), XL (87.8%) and Telkomsel (87.3%).

Mobile performance and 4G Availability varied widely across Indonesia’s rural and urban provinces during Q1-Q2 2021

23 of Indonesia’s 34 provinces experienced median download speeds between 12.00 Mbps and 19.00 Mbps during Q1-Q2 2021

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Speedtest Intelligence reveals there was no statistically significant fastest province in Indonesia during Q1-Q2 2021, though four provinces had median mobile download speeds greater than 19.00 Mbps: West Papua (20.14 Mbps), Bali (19.68 Mbps), Maluku (19.43 Mbps) and Gorontalo (19.32 Mbps). East Kalimantan — home to Indonesia’s future new capital — followed at 18.48 Mbps.

During Q2 2021, there was no statistically slowest province, though four provinces had median mobile download speeds less than 11.00 Mbps: Jambi (9.20 Mbps), Lampung (9.29 Mbps), Central Kalimantan (9.90 Mbps) and West Sumatra (10.64 Mbps).

There was also no province with the statistically fastest median mobile upload speed, though four provinces had median upload speeds greater than 12.50 Mbps: West Papua (12.97 Mbps), East Nusa Tenggara (12.89 Mbps), Bangka Belitung Islands (12.84 Mbps) and Bali (12.55 Mbps). Every province had a median upload speed greater than 7.50 Mbps, except West Sumatra (6.92 Mbps), Central Java (7.34 Mbps) and North Maluku (7.36 Mbps).

27 of Indonesia’s provinces showed 4G Availability above 84% during Q1-Q2 2021

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Much like Indonesia’s mobile performance, Indonesia’s 4G Availability varied from province to province during Q1-Q2 2021. All but 10 provinces achieved 4G Availability between 84.0% and 89.0%, with four provinces standing out from the rest of the country by achieving 4G Availability greater than 89.0%: Riau Islands (90.5%), West Java (89.8%), Banten (89.7%) and Bali (88.7%). Provinces with higher urban density often displayed higher 4G Availability, but that wasn’t always the case during Q1-Q2 2021, with less urban and less populated provinces like Aceh achieving 88.5% 4G Availability.

North Kalimantan — the least populous province in Indonesia — had the lowest 4G Availability of any province during Q1-Q2 2021 at 79.7%. West Sulawesi had the second lowest 4G Availability at 80.1%. Central Kalimantan, North Maluku and West Kalimantan were the remaining provinces with 4G Availability under 83.0%.

Indoor and outdoor signal strength varies widely by location and provider

We identified several key locations in Indonesia to highlight mobile performance using Cell Analytics data from Q1-Q2 2021. Each of these maps shows the best provider for indoor and outdoor 4G RSRP signal strength in a given area, as well as provider-level 4G RSRP signal strength. For indoor and outdoor 4G RSRP maps, Cell Analytics identifies the best mobile network provider for a given area or building by color if there is a statistically significant winner. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Monas — Gambir, Jakarta

Situated in the heart of Central Jakarta, Monas stands 137 meters tall and is a monument to Indonesia’s struggle for independence. With nearly 11 million people in Jakarta — and over 900,000 people in the roughly 18.5 square mile Special Capital Region alone — knowing if you can rely on your mobile operator is incredibly important.

The images below show the best 4G LTE RSRP signal strength by provider for a given area outdoors and indoors within a specific building. As evidenced by the colorful array throughout the map, Monas is widely covered with 4G LTE, though some providers have a bigger footprint than others in various areas.

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The maps below show the areas of high and low signal strengths for every top provider. Telkomsel users have the most comprehensive signal, although there are areas with room for improvement. IM3 Ooredoo shows areas of strong signal strength east of the Monas monument, though a few blocks over there is an area where users experience low RSRP signal strength, which undoubtedly affects mobile performance. XL has adequate RSRP in the areas to the east and west of Monas, but also shows weak signals in the east, southeast and north areas. 3 shows areas of strong signal strength in localized areas located in red, while Smartfren’s map shows areas of moderate intensity with many areas of low signal strength.

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Bajra Sandhi Monument — Denpasar, Bali

With more than 900,000 people, the Balinese capital Denpasar is an important regional hub and growing tourist destination. Located in downtown Denpasar in front of the Bali Governor’s Office, the Bajra Sandhi is a monument to the people of Bali and their fights throughout history. It’s a prime location to show how each top mobile operator is performing in the area.

As evidenced by the data below, Telkomsel had many locations with the best RSRP 4G LTE signal strength around the Bajra Sandhi Monument for both indoor and outdoor areas.

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The RSRP maps for providers paint an interesting picture of Denpasar: While Telkomsel shows many strong areas, IM3 Ooredoo shows few weak RSRP areas near the Bajra Sandhi monument with a large blue cluster showing strong 4G LTE signals near the center of the map. XL shows areas of localized strength, though the major roads to the west appear to have areas of low strength. 3’s strongest signals are centered around the major roads within the area, with room for improvement in the central core. Smartfren has adequate strength throughout, but much fewer samples than the rest of the providers.

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Plaza Balikpapan — Balikpapan, East Kalimantan

In the near future, Indonesia’s government will be moving its capital from Jakarta to a yet-to-be-named area in East Kalimantan between the province’s two largest cities, Samarinda and Balikpapan. To better determine how mobile operators are already performing in the region, we examined the busy shopping mall Plaza Balikpapan near the shoreline in Balikpapan.

With many key shopping locations on the waterfront, Telkomsel has a strong presence in the east and north of the area, as well as key locations on the waterfront. XL has some of the best 4G LTE signal strength in the center of the map and eastern waterfront. IM3 Ooredoo has the best signal strength in key indoor areas north of the waterfront. 3 has the best RSRP in various locations throughout the map, including the waterfront. Smartfren samples are largely absent from the area.

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The following maps show Telkomsel coverage throughout much of the area. IM3 Ooredoo seems to be the operator of choice for boaters and has strong 4G LTE RSRP near the central waterfront and east of the map. XL has strong locations near the waterfront and north of the map. 3 has strong localized areas near the waterfront and east but has many areas that lack good strength around the map. Smartfren does not have much of a footprint in Balikpapan according to this data.

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The future of Indonesia’s mobile experience depends on 4G and 5G expansion

With 5G officially launched in Indonesia in May 2021 and Ooredo recently launching in August, we’re looking forward to seeing how speeds improve — especially as some countries have seen 5G deliver speeds up to 10 times faster than 4G. But without any C-band currently being commercially utilized or up for auction, Indonesians may not see the lightning fast 5G speeds its trading partners like Vietnam and South Korea experience. Instead, Indonesia’s C-band spectrum is currently occupied by satellite operators, which play an important role in connecting remote towns and villages that are not served by terrestrial telecoms networks. With a lack of spectrum available for mobile in this key 5G band, and significant challenges in terms of coexistence, the Ministry of Communication and Information has sought to drive more efficient use of existing spectrum, most recently through:

  • Refarming spectrum in the 2.3 GHz band — a key band which will help increase existing 4G capacity and in time support 5G services — with both Telkomsel and Smartfren successfully acquiring blocks at auction in April 2021.
  • Proceeding with plans to complete analogue switch-off in the country, despite COVID-19 related delays, which will free up spectrum in the 700 MHz band, which will be critical in driving improved mobile coverage.
  • The introduction of the Omnibus Law, which mandates the sharing of passive network infrastructure to facilitate new network rollouts while also allowing for spectrum trading and sharing between network operators.

The silver lining to Indonesia’s slow 5G rollout lies in cost benefits — 5G equipment will become cheaper over time, and the demand for 5G could be greater; particularly as 5G devices become cheaper and cheaper. As the government and mobile operators continue to push to expand 4G LTE access to rural and remote areas, Indonesia will reap the benefits of lower cost technologies while being able to prime deployments for future 5G upgrades. However, those expansions will only be in demand if consumers can afford them or see the benefit of upgrading their devices to a 4G minimum — while there is supply, mobile operators should drive demand and Indonesian regulators should help make the switch to 4G easier for consumers.

We’ll be monitoring Indonesia’s mobile experience closely and keep you up-to-date on newsworthy events. To learn more about Speedtest Intelligence and Cell Analytics, please contact us. If you want to see how your mobile performance stacks up, take a Speedtest®.


Seiring Kecepatan Seluler di Indonesia Makin Meningkat, Akses Masih Menjadi Penghalang untuk Populasi Indonesia

Indonesia mempunyai tantangan teknis menarik bagi operator seluler yang bekerja untuk menghadirkan 5G walaupun sebahagian kotanya masih hanya menerima 3G. Dengan lebih dari 17.000 pulau — dan setengah dari populasinya di Jawa — negara dengan populasi sebanyak 270 juta ini mempunyai tantangan seluler terkait kepadatan provinsi dan kotanya. Kami menggunakan data dari Speedtest Intelligence® untuk mengevaluasi kinerja seluler di Indonesia selama Q1-Q2 tahun 2021. Analisis kami memeriksa kecepatan seluler dan Ketersediaan 4G di tingkat negara dan penyedia jasa serta mencakup potret kinerja setiap 34 provinsi di Indonesia. Kami juga menggunakan Cell Analytics untuk menunjukan perbandingan pengalaman pengguna seluler antara satu operator dengan yang lain di beberapa lokasi penting di Indonesia.

Kinerja seluler di Indonesia masih di belakang sebagian besar mitra dagang tetapi kecepatannya sudah meningkat

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Membandingkan mitra dagang utama Indonesia, termasuk negara-negara ASEAN dan India dan Korea Selatan, kecepatan unduh seluler antara negara-negara tersebut selama satu tahun lalu berbeda-beda. Kami tidak memasukkan Myanmar karena situasi politis. Korea Selatan mempunyai median kecepatan unduh tertinggi selama Q2 2021 dengan 84,12 Mbps menurut Speedtest Intelligence. Singapura berada di peringkat kedua dengan 57,42 Mbps, diikuti dengan Brunei (47,02 Mbps). Indonesia mempunyai salah satu median kecepatan unduh terendah dengan 14,78 Mbps. Hanya Kamboja dan India yang lebih rendah, masing-masing dengan 13,96 Mbps dan 10,56 Mbps. Indonesia menunjukan peningkatan sebesar 4,23 Mbps dalam median kecepatan unduh dari 10,55 Mbps di Q2 2020 menjadi 14,78 Mbps di Q2 2021.

Ketersediaan 4G di Indonesia di peringkat keempat dibandingkan mitra-mitra dagangnya

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Speedtest Intelligence menunjukan bahwa setiap negara yang kita survei telah mempunyai Ketersediaan 4G — persentase pengguna di semua perangkat yang menghabiskan sebagian besar waktunya dengan 4G dan di atasnya, baik secara roaming dan on-network — mendekati atau di atas 80% selama Q2 2021. Korea Selatan menjadi peringkat pertama dengan 95,7% Ketersediaan 4G selama Q2 2021, diikuti dengan Singapura (93,9%) dan India (91,7%). Indonesia berada di peringkat keempat dengan 89,2%.

Telkomsel adalah penyedia seluler tercepat dan terutamas di Indonesia selama Q1-Q2 2021, SmartFren mempunyai Ketersediaan 4G yang paling tinggi

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Operator seluler tercepat di Indonesia selama Q1-Q2 2021 adalah Telkomsel dengan kecepatan median unduh tercepat (15,64 Mbps) dan unggah tercepat (10,55 Mbps). XL berada di peringkat kedua dengan kecepatan unduh dan unggahnya, diikuti dengan IM3 Ooredoo, 3 dan Smartfren.

Menurut Speedtest Consumer Sentiment Telkomsel juga mempunyai Net Promoter Score (NPS) tertinggi dengan -12,52. 3 berada di peringkat kedua untuk pengukuran kepuasan konsumen terhadap operator seluler mereka, IM3 Ooredoo ketiga, XL keempat dan Smartfren kelima.

Perlombaan untuk Ketersediaan 4G sangat kompetitif di Indonesia selama Q1-Q2 2021 dengan setiap penyedia utama mencapai paling tidak 87%. Tetapi, SmartFren — yang beroperasi khusus dalam 4G LTE — mencapai ketersediaan 4G tertinggi di angka 94,5%. IM3 Ooredoo di peringkat selanjutnya di 90,9%, diikuti dengan 3 (89,2%), XL (87,8%) dan Telkomsel (87,3%).

Kinerja seluler dan Ketersediaan 4G sangat beragam di antara provinsi-provinsi perkotaan dan pedesaan di Indonesia selama Q1-Q2 2021

23 dari 34 provinsi di Indonesia mempunyai kecepatan median unduh yang sama antara 12,00 Mbps dan 19,00 Mbps Q1-Q2 2021

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Hasil Speedtest Intelligence menunjukan tidak ada provinsi di Indonesia yang secara statistik sangat cepat selama Q1-Q2 2021, meskipun empat provinsi mempunyai median kecepatan unduh seluler lebih dari 19,00 Mbps: Papua Barat (20,14 Mbps), Bali (19,68 Mbps), Maluku (19,43 Mbps) dan Gorontalo (19,32 Mbps). Kalimantan Timur — tempat ibu kota negara baru Indonesia nantinya — berada tepat di bawahnya dengan 18,48 Mbps.

Selama Q2 2021, tidak terdapat provinsi yang secara statistik sangat lambat, meskipun terdapat empat provinsi yang mempunyai median kecepatan unduh seluler kurang dari 11,00 Mbps: Jambi (9,20 Mbps), Lampung (9,29 Mbps), Kalimantan Tengah (9,90 Mbps) and Sumatra Barat (10,64 Mbps).

Tidak terdapat juga provinsi dengan median kecepatan unggah seluler yang secara statistik sangat cepat, meskipun empat provinsi mempunyai median kecepatan unggah seluler lebih dari 12,50 Mbps: Papua Barat (12,97 Mbps), Nusa Tenggara Timur (12,89 Mbps), Kepulauan Bangka Belitung (12,84 Mbps) dan Bali (12,55 Mbps). Setiap provinsi mempunyai median kecepatan unggah lebih dari 7,50 Mbps, kecuali Sumatra Barat (6,92 Mbps), Java Tengah (7,34 Mbps) dan Maluku Utara (7,36 Mbps).

27 provinsi di Indonesia menunjukkan Ketersediaan 4G di atas 84% selama Q1-Q2 2021

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Seperti kinerja seluler Indonesia, Ketersediaan 4G Indonesia beragam dari satu provinsi ke provinsi lainnya selama Q1-Q2 2021. Semua provinsi kecuali 10 provinsi mencapai Ketersediaan 4G antara 84,0% dan 89,0%, dengan empat provinsi menonjol dari provinsi lain, mencapai Ketersediaan 4G lebih dari 89,0%: Kepulauan Riau (90,5%), Jawa Barat (89,8%), Banten (89,7%) dan Bali (88,7%). Provinsi-provinsi dengan kepadatan urban lebih tinggi menunjukkan Ketersediaan 4G yang lebih tinggi, tetapi tidak selalu begitu keadaannya untuk provinsi-provinsi yang tidak urban dan tidak padat penduduk seperti Aceh yang mencapai Ketersediaan 4G sebesar 88,5%.

Kalimantan Utara — provinsi dengan kepadatan penduduk terendah di Indonesia — mempunyai Ketersediaan 4G terendah dibandingkan dengan provinsi mana pun selama Q1-Q2 2021 di 79,7%. Sulawesi Barat mempunyai Ketersediaan 4G terendah kedua di 80,1%. Kalimantan Tengah, Maluku Utara and Kalimantan Barat adalah provinsi-provinsi lainnya dengan Ketersediaan 4G di bawah 83,0%.

Kekuatan sinyal dalam dan luar ruangan bermacam-macam berdasar lokasi dan penyedia

Kami menemukan beberapa lokasi penting di Indonesia untuk menunjukkan kinerja seluler menggunakan data Cell Analytics dari Q1-Q2 2021. Setiap peta ini menunjukkan penyedia terbaik untuk kekuatan sinyal 4G RSRP dalam ruangan dan luar ruangan di daerah tertentu, termasuk di tingkat penyedia kekuatan sinyal 4G RSRP. Untuk peta 4G RSRP dalam ruangan dan luar ruangan, Cell Analytics mengidentifikasi penyedia jaringan seluler terbaik untuk area atau gedung tertentu berdasarkan warna jika terdapat penyedia yang unggul secara statistik. Peta tingkat penyedia menunjukkan kinerja masing-masing penyedia untuk area tertentu, dengan warna merah muda dan merah yang menampilkan sinyal kuat, dan biru menampilkan sinyal lemah.

Monas — Gambir, Jakarta

Berada di jantung kota Jakarta Pusat, Monas setinggi 137 meter adalah monumen perjuangan kemerdekaan Indonesia. Dengan hampir 11 juta manusia di Jakarta — dan lebih dari 900,000 jiwa kira-kira di setiap 18,5 mil persegi Daerah Ibu Kota saja — mengetahui apakah Anda dapat mengandalkan operator seluler Anda adalah hal yang penting.

Gambar-gambar berikut menunjukan kekuatan sinyal 4G LTE RSRP terbaik berdasarkan penyedia untuk area luar ruangan dan dalam ruangan di dalam suatu gedung. Seperti dibuktikan susunan warna-warni di seluruh peta, Monas secara luas dicakup 4G LTE, meskipun beberapa provider mempunyai jejak yang lebih besar dibandingkan dengan yang lain di beberapa tempat.

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Peta-peta di bawah menunjukkan tempat dengan kekuatan sinyal yang tinggi dan rendah untuk setiap penyedia terbaik. Pengguna Telkomsel mempunyai sinyal yang paling komprehensif, meskipun terdapat beberapa hal yang bisa diperbaiki. IM3 Ooredoo menunjukkan area-area dengan kekuatan sinyal yang kuat dari timur monumen Monas, meskipun beberapa blok dari sana terdapat area di mana pengguna mengalamai kekuatan sinyal RSRP rendah, yang secara jelas memengaruhi kinerja seluler. XL mempunyai RSRP yang cukup di area-area ke timur dan barat Monas, tetapi juga menunjukkan sinyal yang rendah di area timur, tenggara, dan utara. 3 menunjukkan area dengan kekuatan sinyal yang kuat di area terlokalisasi yang berada di merah yang, sementara peta Smartfren menunjukkan area dengan intensitas menengah dengan banyak area yang memiliki kekuatan sinyal rendah.

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Monumen Bajra Sandhi — Denpasar, Bali

Dengan lebih dari 900,000 jiwa, Denpasar ibu kota Bali adalah pusat regional yang penting dan tujuan wisata yang berkembang. Berlokasi di pusat kota Denpasar di depan Kantor Gubernur Bali, Bajra Sandhi adalah monumen penting bagi warga Bali dan perjuangan mereka sepanjang sejarah pulau tersebut. Denpasar merupakan lokasi penting untuk menunjukkan kinerja setiap operator seluler di area tersebut.

Dibuktikan dengan data di bawah ini, Telkomsel mempunyai banyak lokasi dengan kekuatan sinyal 4G LTE RSRP terbaik di sekitar Monumen Bajra Sandhi baik untuk area dalam ruang dan luar ruangan.

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Peta RSRP untuk penyedia menampilkan gambaran yang menarik tentang Denpasar: Meskipun Telkomsel menunjukkan banyak area yang kuat, IM3 Ooredoo menunjukkan beberapa area RSRP yang rendah di dekat Monumen Bajra Sandhi dengan kluster biru besar yang menunjukkan sinyal 4G LTE yang kuat di dekat titik tengah peta. XL menunjukkan area dengan kekuatan yang terlokalisasi, meskipun jalan-jalan besar ke barat menunjukkan area dengan kekuatan rendah. Sinyal terkuat 3 terpusat di sekitar jalan-jalan besar di area tersebut, dengan ruang untuk perbaikan di titik pusat. Smartfren mempunyai kekuatan yang memadai di seluruh peta, tetapi dengan sampel yang jauh lebih sedikit daripada penyedia-penyedia lain.

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Plaza Balikpapan — Balikpapan, Kalimantan Timur

Di masa mendatang, pemerintah Indonesia akan memindahkan ibu kota negara dari Jakarta ke daerah yang belum dinamai di Kalimantan Timur antara dua kota terbesar di provinsi tersebut, Samarinda dan Balikpapan. Untuk menentukan dengan lebih baik bagaimana kinerja operator seluler di daerah tersebut, kami memeriksa mall perbelanjaan yang ramai, Plaza Balikpapan, di dekat garis pantang di Balikpapan.

Dengan banyak lokasi perbelanjaan yang penting di tepi laut, Telkomsel mempunyai keberadaan yang kuat di bagian timur dan utara area, termasuk lokasi-lokasi penting di tepi laut. XL mempunyai beberapa kekuatan sinyal 4G LTE terbaik di titik pusat peta dan di tepi laut bagian timur. IM3 Ooredoo mempunyai kekuatan sinyal terbaik di area dalam ruang yang penting di utara dari tepi laut. 3 mempunyai RSRP terbaik di beberapa lokasi di seluruh peta, termasuk di tepi laut. Sampel-sampel Smartfren sebagian besar tidak tersedia di area.

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Peta-peta berikut menunjukkan cakupan Telkomsel di sebagian besar area. IM3 Ooredoo nampaknya menjadi pilihan operator bagi pelaut dan mempunyai RSRP 4G LTE terkuat di dekat pusat tepi laut dan di timur peta. XL mempunyai lokasi-lokasi dekat tepi laut dan di utara peta. 3 mempunyai area-area terlokalisasi yang kuat di dekat tepi laut dan di timur tetapi memiliki banyak area dengan kekuatan buruk di sekitar peta. Smartfren tidak mempunyai banyak jejak di Balikpapan menurut data ini.

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Pengalaman seluler di Indonesia di masa mendatang bergantung pada ekspansi 4G dan 5G

Dengan 5G secara resmi diluncurkan di Indonesia pada bulan Mei 2021 dan Ooredo baru saja diluncurkan pada bulan Agustus, kami menantikan perbaikan kecepatan — terutama ketika beberapa negara telah menunjukkan 5G memberi kecepatan hingga 10 kali lebih cepat dari 4G. Tetapi tanpa adanya C-band yang saat ini dimanfaatkan secara komersial atau siap dilelang, warga Indonesia mungkin belum akan menikmati kecepatan 5G yang sangat cepat seperti mitra dagangnya yaitu Vietnam dan Korea Selatan. Tetapi, spektrum C-band di Indonesia saat ini diduduki oleh operator satelit, yang berpengaruh penting dalam menghubungan kota dan desa terjauh yang tidak dilayani oleh jaringan telekomunikasi darat. Dengan kurangnya ketersediaan spektrum untuk seluler di band 5G penting ini, dan tantangan-tantangan penting dalam hal koeksistensi, Kementerian Komunikasi dan Informasi telah berupaya untuk mendorong penggunaan yang lebih efisien atas spektrum yang ada saat ini, dengan yang paling baru melalui:

  • Memperbarui spektrum di band 2,3 GHz — band penting yang membantu meningkatkan kapasitas 4G saat ini dan pada saatnya akan mendukung layanan 5G — dengan Telkomsel dan Smartfren secara sukses memperoleh blok dalam lelang pada April 2021.
  • Melanjutkan rencana pelengkapan analog switch-off di Indonesia, terlepas dari ketertundaan terkait COVID-19 yang akan mengosongkan spektrum di band 700 MHz, yang akan penting dalam mendorong cakupan seluler yang lebih baik.
  • Diperkenalkannya Omnibus Law, yang mewajibkan pembagian infrastruktur jaringan pasif untuk membantu penyediaan jaringan baru dengan juga mengizinkan perdagangan dan pembagian spektrum antara operator jaringan.

Hal positif dari peluncuran 5G di Indonesia yang lambat adalah mengenai manfaat biaya — peralatan 5G akan menjadi lebih murah kedepannya, dan permintaan 5G akan lebih besar; khususnya ketika perangkat 5G menjadi lebih murah. Seiring pemerintah dan operator seluler terus mendorong perluasan akses 4G LTE ke area-area desa dan terpencil, Indonesia akan memanen manfaat dari teknologi dengan biaya yang lebih rendah dan juga dapat mempersiapkan untuk penyebaran upgrade 5G di masa mendatang. Tetapi, perluasan-perluasan tersebut hanya akan diminta jika konsumen dapat membelinya atau melihat manfaat dari upgrade perangkat mereka minimal dari 4G — ketika ada suplai, operator seluler harus mendorong permintaan dan regulator di Indonesia harus membantu penggantian ke 4G secara lebih mudah bagi konsumen.

Kami akan memonitor pengalaman seluler di Indonesia secara lebih dekat dan membuat Anda tetap up-to-date mengenai peristiwa-peristiwa penting. Untuk mengetahui lebih lanjut mengenai Speedtest Intelligence dan Cell Analytics, silakan hubungi kami. Jika Anda ingin melihat perbandingan kinerja seluler Anda, coba Speedtest®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 13, 2021

5G in the United Kingdom is Getting Faster and Boosting Consumer Sentiment


More and more communities are gaining access to 5G networks and speeds in the United Kingdom as operators expand 5G deployments across the nation. 3’s 5G network covers 30% of the “outdoor population”, Vodafone offers 5G service to 123 towns and cities, O2 has 5G in over 180 towns and cities and EE plans on having 5G provide “signal to over 90% of UK landmass” by 2028. Despite this progress, London achieved mediocre 5G speeds compared to other world capitals in our recent analysis.

Our 2020 U.K. report showed disparate 5G access across the U.K. despite improved speeds. So we used data from Ookla® Speedtest Intelligence® to examine Q1-Q2 2021 performance in the U.K. to see how 5G compares with major trading partners, how 5G is boosting speeds, which top operators have the fastest 5G and highest availability, how consumers are rating their network experience, what each U.K. country’s 5G performance and availability is, and the fastest cities in the U.K. for 5G.

The U.K. is ahead of European trade partners for 5G, can’t beat South Korea and China

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Speedtest Intelligence found South Korea and China had the fastest median 5G download speeds among the U.K’s top trading partners at 440.53 Mbps and 302.78 Mbps, respectively, during Q1-Q2 2021. The U.K. had the next fastest download speed on the list at 167.38 Mbps, edging out Japan (163.68 Mbps). The United States had the slowest 5G download speed among the U.K.’s top trading partners with a median of 81.04 Mbps. China had the fastest median 5G upload speed on the list at 46.31 Mbps, followed by South Korea (41.79 Mbps) and the Netherlands (33.16 Mbps). Upload speed in the U.K. lagged behind every other top trading partner except France at 15.91 Mbps.

The U.K. is far behind trading partners for 5G Availability

Speedtest Intelligence shows a wide divide between 5G Availability in these nations during Q1-Q2 2021. The U.S. led the way with 49.5% of consumers with 5G capable devices experiencing 5G connections a majority of the time. The Netherlands was second at 44.0% and South Korea third at 40.4%. The U.K. landed squarely in the middle of the list with 10.2% 5G Availability.

5G is helping to lift stagnant mobile download speeds

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Q1-Q2 2021 marked a noticeable upward trend in median download speed over all technologies in the U.K. after two years of stagnant speeds. Q1-Q2 2019 started at 21.44 Mbps and speeds began rising as late as Q3-Q4 2020 to 23.60 Mbps before further increasing to 29.96 Mbps in Q1-Q2 2021. During this same period, 4G LTE download speeds remained nearly constant: starting at 23.50 Mbps in Q1-Q2 2019 and decreasing slightly over time to 23.01 Mbps during Q1-Q2 2021.

This boost in the U.K. during Q1-Q2 2021 is due to a giant surge in consumers switching to 5G service. According to Speedtest Intelligence, nearly seventy thousand more customers performed a Speedtest® over 5G in Q1-Q2 2021 than in Q3-Q4 2020. 5G is inherently faster, which boosts median download speeds and we suspect speeds will continue to improve as network operators continue to build out their 5G networks to reach more and more customers.

3 had the fastest median 5G download speed in the U.K., EE had the highest 5G Availability

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Speedtest Intelligence revealed a decisive win for U.K. operator 3 during Q1-Q2 2021, with a median 5G download speed of 231.07 Mbps. Vodafone followed at 159.49 Mbps, O2 was next at 155.54 Mbps and EE last at 151.03 Mbps. Vodafone had the fastest median 5G upload at 19.69 Mbps during Q1-Q2 2021, followed by EE (18.42 Mbps), 3 (13.65 Mbps) and O2 (11.74 Mbps).

EE had the best 5G Availability at 17.9%. Vodafone was next at 10.3%, 3 followed (6.4%) and O2 was last (5.4%).

Consumers in the U.K. on 5G are more satisfied with their provider than those on 4G

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Speedtest Consumer Sentiment gauges customer satisfaction with their mobile operator’s service. After users take a Speedtest, we ask them how likely they are to recommend their provider to friends or family on a 0 to 10 scale. These Net Promoter Score (NPS) ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10). NPS is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

During Q1-Q2 2021, EE received the only positive NPS among mobile operators at 10.82. O2 followed at -13.72, Vodafone was next at -14.97 and 3 was last at -18.09.

When we split NPS out by the technology users were on when they responded, those numbers all shifted negatively for users on 4G LTE, with EE shifting into negative territory (-1.27 from 10.82), O2 dropping slightly (-19.37 from -13.72), while Vodafone dropped from -14.97 to -23.25 and 3 dropped from -18.09 to -31.86.

When looking at NPS scores only from 5G results, NPS improves enormously for every operator, with EE earning an NPS of 43.40, which was followed by O2 (40.45), 3 (34.82) and Vodafone (28.30). It’s clear: consumers using 5G are much happier with their mobile experience.

Scotland had the fastest 5G download speed among U.K. countries, England had the highest 5G Availability

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Scotland had the fastest median 5G speeds in the U.K. during Q1-Q2 2021 at 178.30 Mbps download and 17.18 Mbps upload. Northern Ireland followed at 166.57 Mbps (15.67 Mbps upload) along with Wales at 166.04 Mbps (15.83 Mbps upload). England, which has a much higher 5G usage, had a median 5G download speed of 165.42 Mbps (15.81 Mbps upload).

England led for 5G Availability among U.K. countries at 10.9%. Northern Ireland followed at 7.8%, Scotland was next at 5.3% and Wales was last at 4.4%.

3 had the fastest 5G download speeds in England, Scotland and Northern Ireland. EE had the best 5G Availability in England

Mobile operator 3 achieved the fastest median 5G download speeds in three U.K. countries during Q1-Q2 2021: England, Northern Ireland and Scotland. Utilizing C-band spectrum across the U.K., 3 achieved median 5G download speeds of 232.39 Mbps in England, 379.41 Mbps in Northern Ireland and 220.10 Mbps in Scotland. Wales didn’t reach our statistical threshold for analysis.

Vodafone had the fastest median upload speeds in England (19.68 Mbps). Scotland was too close to call, though Vodafone had a median upload speed of 21.23 Mbps while EE was at 20.71 Mbps. Northern Ireland was also too close to call for median upload speed with 3 at 20.16 Mbps and EE at 20.08 Mbps.

EE had the highest 5G Availability in England at 19.5%, while Scotland was too close to call. Northern Ireland and Wales showed too few samples to be analyzed for 5G Availability.

Glasgow had the fastest 5G among the U.K.’s major cities during Q1-Q2 2021

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Examining 5G performance in 10 major cities in the U.K. during Q1-Q2 2021, Speedtest Intelligence revealed Glasgow had the fastest median 5G download at 208.80 Mbps. Manchester had the second fastest download on this list at 192.24 Mbps, followed by Liverpool. Sheffield had the slowest 5G download. London’s median 5G download speed trailed most major cities at 167.50 Mbps.

There was no statistically fastest upload speed among the U.K.’s major cities, though Glasgow and Manchester led at 21.43 Mbps and 20.60 Mbps, respectively.

Future of 5G experience in the U.K.

While the arrival of 5G in the U.K. has brought faster speeds to consumers, we’re also seeing an acceleration in moves by the government and network operators to drive further improvements in network coverage and performance.

In March 2021, Ofcom awarded spectrum via auction in the 700 MHz and 3.6-3.8 GHz bands, with EE, O2 and Vodafone all increasing their C-band spectrum holdings, and 3, EE and O2 winning spectrum in the 700 MHz band. The award of the U.K.’s remaining C-band spectrum to mobile operators will help boost 5G performance, and Ofcom has allowed them to trade spectrum in order to help defragment U.K. operators’ C-band holdings. Shortly after the auction, O2 and Vodafone announced they had reached a spectrum trading deal resulting in holdings that are closer and/or contiguous and therefore offer greater performance.

The allocation of the U.K.’s 700 MHz spectrum band, with its superior propagation properties, will be critical in helping the government deliver on its promise of majority (U.K. population) 5G coverage by 2027. In addition, the government has proposed changes to laws in England which seek to speed up network deployment and increase coverage. These include allowing increases to cell mast height and width, the use of building-based sites closer to highways and relaxing rules on the placement of radio equipment cabinets.

Spectrum refarming will be incredibly important for the U.K. as operators begin to sunset spectrum in favor of 5G, but until that happens, we suspect 5G speeds won’t accelerate at the same rate we’ve seen in other countries like South Korea and China.

Until then, we’ll be closely monitoring data in the U.K. and seeing how operators continue to improve their networks and expand 5G access. Do you want to see how your operator performs against the data we found? Download the Android or iOS Speedtest app, and take a Speedtest®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 9, 2021

Peru's Internet Speeds Catching up with Latin America's Top Economies

Leer en español.

Although South American countries have been late adapters to the 5G revolution, Peru is on its way to faster fixed and mobile experiences despite geographical challenges throughout the country. Claro, Entel and Movistar are making ambitious plays to become Peru’s fastest 5G provider, while Movistar and Claro are in fierce competition on fixed broadband. This article examines the state of Peru’s fixed broadband and mobile performance during Q3 2021, including: how Peru compares with Latin America’s largest economies, details on fastest providers, performance snapshots of Peru’s regions, as well as a brief analysis of Peru’s most populous cities using Ookla® Cell Analytics.

Peru continues to trail on fixed broadband and mobile performance

Mexico edged out Brazil and Argentina for the fastest mobile download speed

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Speedtest Intelligence showed a small divide among Latin America’s top economies for mobile download speed. Half of the six countries on this list attained a median mobile download speed over 20.00 Mbps during Q3 2021, which included Mexico (23.68 Mbps), Brazil (22.10 Mbps), and Argentina (22.05 Mbps). Peru, Chile, and Colombia only achieved median mobile download speeds between 12.00 and 15.00 Mbps.

Chile had the fastest fixed broadband by a wide margin

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According to Speedtest Intelligence®, Chile had the fastest median fixed broadband download speeds among Latin America’s largest economies, at 133.81 Mbps download during Q3 2021. Brazil was next with a 71.50 Mbps download speed, followed by Colombia (46.08 Mbps). Peru was squarely in the middle with a 40.65 Mbps download speed. Mexico and Argentina had the slowest download fixed broadband speeds among Latin America’s top economies at 33.14 Mbps and 35.57 Mbps, respectively.

Claro was the fastest mobile operator, Movistar had the highest 4G Availability

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Speedtest Intelligence revealed Claro was the fatest mobile operator in Peru, earning a Speed Score of 35.75 during Q2-Q3 2021. Competition for highest 4G Availability in Peru was tight during Q2-Q3 2021, with every operator achieving above 82.0%. However, Movistar achieved the highest 4G Availability at 86.0%.

Movistar was the fastest fixed broadband provider

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Competition for fastest fixed broadband provider in Peru was tight during Q2-Q3 2021 with Movistar edging out Claro with Speed Score of 43.18 to 37.67.

Callao and Lima had the fastest fixed broadband and mobile download speeds among Peru’s regions

Loreto had the slowest mobile download speed

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While there was no statistically fastest region for median download speed in Peru during Q3 2021, Lima achieved 16.29 Mbps, followed by Callao (15.33 Mbps), Madre de Dios (15.29 Mbps) and Tumbes (15.02 Mbps). In total, fifteen regions in Peru experienced median download speeds between 9.00 and 15.00 Mbps during Q3 2021. Remote Amazonian region Loreto had the slowest download speed at 7.49 Mbps. Amazonas (8.30 Mbps), Huancavelica (8.41 Mbps), Huanuco (8.56 Mbps), Pasco (8.61 Mbps) and Puno (8.76 Mbps) were the only other regions with median download speeds slower than 9.00 Mbps.

Callao and Lima were the fastest regions for fixed broadband

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Peru’s regions showed a wide range of fixed broadband download speeds during Q3 2021. While there was no statistically significant fastest region, Callao and Lima achieved the highest median speeds at 43.87 Mbps and 43.66 Mbps, respectively. Loreto and Huancavelica achieved the lowest speeds at 2.05 Mbps and 6.62 Mbps, respectively. Most regions in Peru achieved a median fixed broadband download speed between 19.00 Mbps and 35.00 Mbps during Q3 2021.

More densely populated regions had faster speeds in general. However, regions like Junin and Apurímac had slower median download speeds than less densely populated regions like Moquegua, Cusco and Tacna.

4G LTE signal strength varies in Peru’s most populous cities

We explored mobile performance in several key cities in Peru — Lima, Arequipa and Trujillo — using Cell Analytics data from Q2-Q3 2021. Each of these maps shows the strongest 4G RSRP signal strength in a given area, which can help mobile operators find areas they can improve their networks. Cell Analytics can identify the strongest RSRP by mobile network provider for a given area if there is a statistically significant winner and color codes that plot bin to the provider’s color. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Fierce competition for best 4G LTE RSRP in Lima

Located on the western shore of Lima, the Magdalena del Mar, San Isidro and Jesús María districts paint a stunning picture of Peru’s top providers. The image below shows where a provider had the strongest 4G LTE RSRP signal strength during Q2-Q3 2021. Bitel had a strong presence in the east of the map, while Claro, Entel and Movistar were in fierce competition in the center of this map, with Claro and Movistar having contiguous areas of strong signals near the beach.

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The maps below show where each top provider has high and low signal strength data. Movistar offered areas of strong RSRP signal strength in red near the top and bottom of the maps in the San Isidro and Jesús María districts, though there were weak signal strengths in blue and green throughout the Magdalena district. Claro had a strong presence near the beach and throughout the edges of the map, though there were areas of weaker signal inland. Cell Analytics showed Entel has strong signal strength in red in the top of this map, though near the west edge, there were a few concentrated weaker areas. Bitel had fewer samples than competitors, but showed a very strong presence in the north, south and east of the map, with areas of localized weaker signal strength in blue off the main roadway in the northeast.

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Bitel and Movistar showed strong 4G LTE RSRP in Arequipa’s historic center

The image below is centered on the historical center of Arequipa, Peru’s second largest city, and shows the strongest 4G LTE RSRP signal strength for a given area in Q2-Q3 2021. Bitel snaked a contiguous area of strong signals through the heart of the map, while Claro had strong areas around the edges of the map, Entel had pockets of strong signals throughout, and Movistar displayed strong areas in the historic center and northeast.

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Claro’s RSRP map showed areas of strong signal strength near the northwest, southeast and center of the map, though there were weaker signals in the neighborhoods circling the city center. Movistar had pockets of strength in the northwest, center and south east of the map, though there were areas that could be improved along the Rio Chili near the center of the map. Entel showed pockets of strong signals in red and pink near the north, center and south of the map, with weaker signals in the southwest and city center. Bitel showed strong signals throughout the map, though it had areas of weak signal in the east and west of the map.

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Best 4G LTE RSRP was a competition in Trujillo

Located on the coast in northwest Peru, Trujillo is Peru’s third-most populous city and home to the ancient Chimú and Moche peoples. The image below shows a competitive mobile market, with each top provider receiving the strongest signal in certain areas of Trujillo. Bitel had a strong signal strength in the southwest of the map during Q2-Q3 2021. Movistar, Claro and Bitel had a fierce competition for the city center, with each provider having areas of strong signals in parts of the downtown core. Outside the city center, Movistar and Bitel had many areas of strong signal strength.

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Movistar’s map was a fascinating look at how signal strength can change block by block, with a strong signal strength near the center of the city core, with weakening areas radiating away from that strong point. Movistar had strong signal strength around the map, though it’s clear in blue and green where areas of weaker signal strength were. Claro had areas of strong signal strength near the city core and just east of the city center, though it had weaker signals outside the city core. Entel had strong signal strength near the south and western portions of the map, with areas of weaker signal strength to the southeast. Bitel had strong areas throughout with a few weak spots in the southwest, though also had fewer samples than its competitors.

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Room for growth in Peru’s mobile and fixed broadband markets, but further 5G adaptation will make upgrades more affordable

Earlier this year the Peruvian government passed legislation guaranteeing minimum speeds on fixed broadband and mobile. While it’s being implemented gradually, the plan is to ensure 70% of advertised speeds are attained by the end of next year. This may be a rule for operators to follow, but critics say it will force operators to invest more heavily in places where connectivity already exists, which may also likely see them downrate available speeds to make sure operators are able to comply.

Furthermore, while Peru has been an early adopter of 5G in South America, there are opportunities for growth and lower costs as technologies continue to improve and become cheaper to install. The Ministry of Transport and Communications plans to auction spectrum in AWS-3 & 2300 MHz bands later this year. The Ministry of Transport and Communications has also cleared the 3.5 GHz (C-band) for mobile broadband use. The auction for the C-band spectrum for 5G will likely take place in 2022.

The future of internet performance is bright in Peru and we’ll be watching closely to see and report on new developments. Learn more about Speedtest Intelligence or Cell Analytics here.


Las velocidades de Internet de Perú se están poniendo al día con las principales economías de América Latina

Aunque los países sudamericanos se han adaptado tardíamente a la revolución 5G, Perú está en camino de tener experiencias móviles y fijas más rápidas a pesar de los desafíos geográficos en todo el país. Claro, Entel y Movistar están haciendo jugadas ambiciosas para convertirse en el proveedor 5G más rápido de Perú, mientras que Movistar y Claro compiten ferozmente en banda ancha fija. Este artículo examina el estado del desempeño de la banda ancha móvil y fija de Perú durante el tercer trimestre del 2021, incluyendo: cómo se compara El Perú con las economías más grandes de América Latina, detalles sobre los proveedores más rápidos, capturas de pantalla del desempeño de las regiones de Perú, así como un breve análisis de las ciudades más pobladas de Perú utilizando Ookla® Cell Analytics.

Perú continúa rezagado en el desempeño de banda ancha fija y móvil

México superó a Brazil y Argentina en velocidad de descarga móvil más rápida

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Speedtest Intelligence mostró una pequeña división entre las principales economías de América Latina en cuanto a velocidad de descarga móvil. La mitad de los seis países de esta lista alcanzó una velocidad de descarga móvil promedio de más de 20.00 Mbps durante el tercer trimestre de 2021, que incluyó a México (23.68 Mbps), Brasil (22.10 Mbps) y Argentina (22.05 Mbps). Perú, Chile y Colombia solo lograron velocidades medias de descarga móvil entre 12.00 y 15.00 Mbps.

Chile tenía la banda ancha fija más rápida por un amplio margen

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De acuerdo con Speedtest Intelligence®, Chile tuvo la velocidad media de descarga de banda ancha fija más rápida entre las economías más grandes de América Latina, con 133.81 Mbps de descarga durante el tercer trimestre de 2021. Brasil fue el siguiente con una velocidad de descarga de 71.50 Mbps, seguido de Colombia (46.08 Mbps). Perú estaba justo en el medio con una velocidad de descarga de 40.65 Mbps. México y Argentina tuvieron las velocidades de descarga de banda ancha fija más lentas entre las principales economías de América Latina con 33.14 Mbps y 35.57 Mbps, respectivamente.

Claro fue el operador móvil más rápido, Movistar tuvo la mayor disponibilidad 4G

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Speedtest Intelligence reveló que Claro fue el operador de telefonía móvil más rápido de Perú, obteniendo un Speed Score de 35.75 durante el segundo y tercer trimestre de 2021. La competencia por las disponibilidades más altas 4G Availability en Perú fue reñida durante el segundo y tercer trimestre de 2021, y cada operador logró más del 82.0%; sin embargo, Movistar logró la mayor disponibilidad 4G con un 86.0%.

Movistar fue el proveedor de banda ancha fija más rápido

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La competencia por ser el proveedor de banda ancha fija más rápido en Perú fue reñida durante el segundo y tercer trimestre de 2021 con Movistar superando a Claro con Speed Score de 43.18 a 37.67.

Callao y Lima tuvieron las velocidades de descarga móvil y de banda ancha fija más rápidas entre las regiones de Perú

Loreto tuvo la velocidad de descarga móvil más lenta

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Si bien no hubo una región estadísticamente más rápida de velocidad de descarga promedio en Perú durante el tercer trimestre de 2021, Lima alcanzó 16.29 Mbps, seguida por Callao (15.33 Mbps), Madre de Dios (15.29 Mbps) y Tumbes (15.02 Mbps). En total, quince regiones de Perú experimentaron velocidades de descarga medias de entre 9.00 y 15.00 Mbps durante el tercer trimestre de 2021. La remota región amazónica de Loreto tuvo la velocidad de descarga más lenta con 7.49 Mbps. Amazonas (8.30 Mbps), Huancavelica (8.41 Mbps), Huanuco (8.56 Mbps), Pasco (8.61 Mbps) y Puno (8.76 Mbps) fueron las únicas otras regiones con velocidades de descarga medias inferiores a 9.00 Mbps.

Callao y Lima fueron las regións más rápidas para banda ancha fija

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Las regiones del Perú mostraron una amplia gama de velocidades de descarga de banda ancha fija durante el tercer trimestre de 2021. Si bien no hubo una región más rápida estadísticamente significativa, Callao y Lima alcanzaron las velocidades medias más altas con 43.87 Mbps y 43.66 Mbps, respectivamente. Loreto y Huancavelica lograron las velocidades más bajas a 2.05 Mbps y 6.62 Mbps, respectivamente. La mayoría de las regiones de Perú lograron una velocidad media de descarga de banda ancha fija entre 19.00 Mbps y 35.00 Mbps durante el tercer trimestre de 2021.

Las regiones más densamente pobladas tenían velocidades más rápidas en general; sin embargo, regiones como Junín y Apurímac tenían velocidades medias de descarga más lentas que las regiones menos densamente pobladas como Moquegua, Cusco y Tacna.

La intensidad de la señal 4G LTE varía en las ciudades más pobladas del Perú

Exploramos el desempeño móvil en varias ciudades clave de Perú, Lima, Arequipa y Trujillo, utilizando datos de Cell Analytics del segundo al tercer trimestre de 2021. Cada uno de estos mapas muestra la intensidad de señal 4G RSRP (potencia recibida por señal de referencia) más fuerte en un área determinada, lo que puede ayudar a los operadores móviles a encontrar áreas pueden mejorar sus redes. Cell Analytics puede identificar el RSRP más fuerte por proveedor de red móvil para un área determinada si hay un ganador estadísticamente significativo y códigos de color que trazan el contenedor según el color del proveedor. Los mapas a nivel de proveedor muestran el desempeño de proveedores individuales para un área determinada, con el rosa y el rojo mostrando una señal fuerte y el azul indicando una señal débil.

Feroz competencia por ser el mejor 4G LTE RSRP en Lima

Ubicados en la costa occidental de Lima, los distritos de Magdalena del Mar, San Isidro y Jesús María pintan una imagen impresionante de los principales proveedores de Perú. La imagen a continuación muestra dónde un proveedor tuvo la intensidad de señal 4G LTE RSRP más fuerte durante el segundo y tercer trimestre de 2021. Bitel tenía una fuerte presencia en el este del mapa, mientras que Claro, Entel y Movistar estaban en feroz competencia en el centro de este mapa, con Claro y Movistar teniendo áreas contiguas de señales fuertes cerca de la playa.

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Los mapas a continuación muestran dónde cada proveedor superior tiene datos de intensidad de señal alta y baja. Movistar ofreció áreas de fuerte señal RSRP en rojo cerca de la parte superior e inferior de los mapas en los distritos de San Isidro y Jesús María, aunque hubo señales débiles en azul y verde en todo el distrito de Magdalena. Claro tenía una fuerte presencia cerca de la playa y en todos los bordes del mapa, aunque había áreas de señal más débil tierra adentro. Cell Analytics mostró que Entel tiene una fuerte señal en rojo en la parte superior de este mapa, aunque cerca del borde oeste, había algunas áreas concentradas más débiles. Bitel tenía menos muestras que sus competidores, pero mostró una presencia muy fuerte en el norte, sur y este del mapa, con áreas de intensidad de señal más débil localizadas en azul fuera de la carretera principal en el noreste.

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Bitel y Movistar mostraron un fuerte 4G LTE RSRP en el centro histórico de Arequipa

La siguiente imagen está centrada en el centro histórico de Arequipa, la segunda ciudad más grande del Perú, y muestra la intensidad de señal 4G LTE RSRP más fuerte para un área determinada en el segundo y tercer trimestre del 2021. Bitel serpenteó un área contigua de señales fuertes a través del corazón del mapa, mientras que Claro tenía áreas fuertes alrededor de los bordes del mapa, Entel tenía focos de señales fuertes en todas partes y Movistar mostró áreas fuertes en el centro histórico y noreste.

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El mapa RSRP de Claro mostró áreas de fuerte intensidad de señal cerca del noroeste, sureste y centro del mapa, aunque había señales más débiles en los vecindarios que rodeaban el centro de la ciudad. Movistar tenía focos de fuerza en el noroeste, centro y sureste del mapa, aunque había áreas que podrían mejorarse a lo largo del Río Chili cerca del centro del mapa. Entel mostró focos de señales fuertes en rojo y rosa cerca del norte, centro y sur del mapa, con señales más débiles en el suroeste y el centro de la ciudad. Bitel mostró señales fuertes en todo el mapa, aunque tenía áreas de señal débil en el este y oeste del mapa.

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Mejor RSRP 4G LTE fue una competencia en Trujillo

Ubicada en la costa en el noroeste de Perú, Trujillo es la tercera ciudad más poblada del Perú y hogar de los antiguos pueblos Chimú y Moche. La siguiente imagen muestra un mercado móvil competitivo, en el que cada proveedor principal recibe la señal más fuerte en ciertas áreas de Trujillo. Bitel tuvo una fuerte intensidad de señal en el suroeste del mapa durante el segundo y tercer trimestre de 2021. Movistar, Claro y Bitel tuvieron una competencia feroz por el centro de la ciudad, y cada proveedor tenía áreas de señales fuertes en partes del centro de la ciudad. Fuera del centro de la ciudad, Movistar y Bitel tenían muchas áreas de fuerte señal.

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El mapa de Movistar fue una mirada fascinante a cómo la intensidad de la señal puede cambiar cuadra a cuadra, con una intensidad de señal fuerte cerca del centro del núcleo de la ciudad, con áreas debilitadas que irradian desde ese punto fuerte. Movistar tenía una fuerza de señal fuerte alrededor del mapa, aunque está claro en azul y verde donde estaban las áreas de fuerza de señal más débil. Claro tenía áreas de fuerte señal cerca del centro de la ciudad y justo al este del centro de la ciudad, aunque tenía señales más débiles fuera del centro de la ciudad. Entel tenía una intensidad de señal fuerte cerca de las partes sur y oeste del mapa, con áreas de intensidad de señal más débil al sureste. Bitel tenía áreas fuertes en todas partes con algunos puntos débiles en el suroeste, aunque también tenía menos muestras que sus competidores.

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Espacio para el crecimiento en los mercados de banda ancha fija y móvil de Perú, pero una mayor adaptación de 5G hará que las actualizaciones sean más asequibles

A principios de este año, el Gobierno peruano aprobó una legislación que garantiza velocidades mínimas en banda ancha fija y móvil. Mientras está siendo implementada gradualmente, el plan es garantizar que se alcance el 70% de las velocidades anunciadas para fines del próximo año. Esta puede ser una regla que los operadores deben seguir, pero los críticos dicen que obligará a los operadores a invertir más en lugares donde ya existe conectividad, lo que probablemente también los verá reducir las velocidades disponibles para asegurarse de que los operadores puedan cumplir.

Además, si bien Perú ha sido uno de los primeros en adoptar 5G en América del Sur, existen oportunidades de crecimiento y menores costos a medida que las tecnologías continúan mejorando y se vuelven más baratas de instalar. El Ministerio de Transportes y Comunicaciones planea subastar espectro en las bandas AWS-3 y 2300 MHz a finales de este año. El Ministerio de Transportes y Comunicaciones también ha autorizado los 3.5 GHz (banda C) para el uso de banda ancha móvil. La subasta del espectro de banda C para 5G probablemente se llevará a cabo en 2022.

El futuro del desempeño del Internet es brillante en El Perú y estaremos observando de cerca para ver e informar sobre los nuevos desarrollos. Obtenga más información sobre Speedtest Intelligence o Cell Analytics aquí.

Editor’s Note: This article was updated Nov. 11 to clarify Peru’s Ministry of Transport and Communication is responsible for spectrum allocations.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 16, 2021

Many Popular Internet Services Down After Issues with Google Cloud Platform

Cloud computing giant Google Cloud Platform, experienced issues earlier today causing users across the world to experience problems when trying to access their favorite online services. According to data from Downdetector®, Google Cloud Platform started to experience elevated problem reports around 12:42 p.m. EST. Shortly after, users flocked to Downdetector to report issues with countless services, including: Etsy, Discord, Nest, Spotify, Target, The Home Depot and more.

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As of 1:21 p.m. EST, GCP Incidents tweeted that the issue was partially resolved but did not have an ETA on when there would be a full resolution. While it seems like the spike in problem reports has passed for most affected companies, users were still left frustrated when they couldn’t access their favorite services.

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Downdetector EnterpriseTM can help your company monitor third-party services your business relies on, such as cloud computing services, so you know immediately when they go down. Using Downdetector’s real-time alerts you can quickly adjust communications to better serve your customers. Contact us here to learn how your network operations, DevOps, engineering and customer care teams can get faster outage detection.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 6, 2021

Ookla Video Analytics Reveals the State of Global Video Experience


Video is essential to today’s internet across the world. We use it to watch shows and movies, stream live events and even keep up to date on our favorite cats on social media. Ookla® launched video testing in the Speedtest® app for iOS and Android earlier this year so consumers can measure the quality of their video experience. Already, millions of video tests have been initiated by consumers. Today we’re sharing some of that data to provide insight into video experience around the world, specifically, we’ve analyzed adaptive start time and highest overall video resolution over all mobile technologies, 5G and fixed broadband in select countries during Q3 2021.

Switzerland had the fastest adaptive start time for all mobile technologies, South Africa fastest for 5G

Video streaming services use adaptive bitrate technology

All modern video streaming platforms use adaptive bitrate technology to automatically adjust video quality based on network conditions and device capabilities in order to display the highest quality video that a device can support, while minimizing buffering and slow video start time. Speedtest Video Analytics provides deep insights and competitive benchmarking for device and network video streaming capabilities.

Adaptive start time — the time it takes for adaptive bitrate playback to initiate — allows us to see how quickly videos are loading. A 2012 study found that users will leave a video if it doesn’t begin playing within two seconds. We have to imagine in 2021, that timeframe is being squeezed even further. Our analysis shows how countries are performing against this important benchmark.

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Speedtest Intelligence® reveals that Switzerland had the fastest median adaptive start time for all mobile technologies combined among the countries we analyzed at 1.02 seconds during Q3 2021. South Korea and Norway were close behind at 1.07 seconds and 1.10 seconds, respectively. Five more countries achieved a median adaptive start time at or under 1.25 seconds during Q3 2021, including Hong Kong (SAR) and Croatia (1.17 seconds), Portugal (1.24 seconds), and Kuwait and Mexico (1.25 seconds). All but three of the remaining countries we surveyed achieved a median adaptive start time between 1.25 seconds and 2.00 seconds during Q3 2021 except Colombia (2.11 seconds), Saudi Arabia (2.12 seconds) and India (2.13 seconds).

Most 5G-capable video tests showed blazing fast adaptive start times

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We’ve seen median 5G download speeds zoom ahead of traditional mobile technologies, even reaching median download speeds 10 times faster than on 4G LTE. It’s no surprise Video Analytics revealed adaptive start time was often much faster on 5G than on all mobile technologies combined. Five countries achieved median adaptive start times faster than 1.00 second during Q3 2021: South Africa (0.73 seconds), Switzerland (0.79 seconds), Norway (0.82 seconds), Hong Kong (0.86 seconds) and South Korea (0.90 seconds). Video Analytics shows the only countries with a median 5G adaptive start time slower than 1.25 seconds were the United States (1.27 seconds), Brazil (1.42 seconds) and Saudi Arabia (1.94 seconds).

Five countries’ adaptive start time improved more than 0.25 seconds on 5G compared to all technologies combined during Q3 2021: the Philippines (-0.62 seconds), South Africa (-0.53 seconds), Brazil (-0.39 seconds), Hong Kong (-0.31 seconds) and Norway (-0.29 seconds). However, several countries showed a less than 0.20 second improvement when comparing adaptive start rate on 5G to that on all technologies combined during Q3 2021: the U.S. (-0.14 seconds), Bahrain (-0.16 seconds), South Korea and Saudi Arabia (-0.17 seconds), and the United Kingdom (U.K.) and France (-0.18 seconds).

Adaptive start time is not always faster on fixed broadband

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Speedtest Intelligence showed a narrower range for adaptive start time on fixed broadband than on 5G with every country on our list achieving between 0.67 and 1.85 seconds during Q3 2021. Ten countries on our list achieved a median adaptive start time faster than 1.00 second during Q3 2021: South Korea (0.67 seconds), Norway (0.74 seconds), Hong Kong (0.75 seconds), Switzerland (0.76 seconds), the U.K. (0.79 seconds), France (0.86 seconds), the U.S. (0.87 seconds), Spain (0.88 seconds), Portugal (0.89 seconds) and Italy (0.98 seconds).

Twenty out of the 24 countries we surveyed had a median fixed broadband adaptive start time faster than 1.50 seconds during Q3 2021. Colombia (1.50 seconds), Egypt (1.59 seconds), Turkey (1.64 seconds) and Saudi Arabia (1.85 seconds) were the only countries with a median adaptive start time slower than 1.50 seconds on fixed broadband during Q3 2021.

South Korea video tests reached 4K resolutions at the highest proportion on mobile and fixed broadband

Video resolution is incredibly important in the experience of streaming video and the higher the resolution, the more definition and clarity we are able to see. These days, the difference between an SD and 4K experience is gigantic. Resolution is measured in the numbers of pixels in a 16:9 ratio, with 2160 pixel height representing a 4K picture. Video Analytics measures the resolution rates, which represent the portion of samples that reach a particular resolution. In this analysis, we evaluated the resolution rates for 4K, typically the highest resolution users will need.

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Using Speedtest Intelligence, we found South Korea and Switzerland had the highest overall successful resolution rates for all mobile technologies combined during Q3 2021, reaching 4K resolutions 80.4% and 80.3% of the time, respectively. Croatia (79.7%), Kuwait (77.4%) and Norway (75.4%) were the only other countries on our list that achieved 4K video resolution more than 75.0% of the time. Only seven countries on our list did not reach a 4K resolution at least 50% of the time on all mobile technologies combined: the Philippines (38.4%), India (41.1%), Indonesia (44.8%), Colombia (45.3%), Mexico (46.3%), Russia (49.7%) and Egypt (49.9%).

5G led to higher video resolution, but 4K mobile devices still remain rare

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5G provided a higher resolution for mobile devices during Q3 2021 than all technologies combined. Every country we surveyed reached a 4K resolution over 80.0% of the time over 5G. In fact, six out of the 14 countries we surveyed for 5G achieved a 4K resolution more than 90.0% of the time, including South Korea (95.9%), Norway (94.5%), Kuwait (94.0%), South Africa (93.6%), Switzerland (92.6%) and France (91.5%). On the lower end of our list, only Italy (81.9%), Brazil (83.9%) and the U.S. (83.9%) achieved 4K resolutions less than 85.0% of the time.

While this is great news for the future of mobile devices, 4K resolutions in mobile devices still aren’t common: Sony is the only popular device manufacturer producing 4K mobile devices. In the meantime, users who can connect to 5G through either a hot spot or fixed wireless access (FWA) will reap the benefits of being able to stream on 4K devices like computers, televisions or tablets.

South Korean fixed broadband delivers ultra-high definition resolutions

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Speedtest Intelligence reveals South Korea had the highest fixed broadband 4K resolution rate among countries surveyed at 92.2% during Q3 2021. Other countries that achieved 4K resolution rates above 85.0% on fixed broadband during Q3 2021 included: Switzerland (89.4%), Hong Kong (87.6%), Norway (87.1%) and the U.S. (86.7%). Every other country in our analysis achieved 4K resolution rates between 65.0% and 85.0%, except Egypt (49.5%), Indonesia (52.5%), the Philippines (64.2%) and Turkey (64.3%).

Video Analytics gives you the information you need about your video playback

We’re excited to share more about video performance and quality of experience using Video Analytics in the coming months. In the meantime, if you want to learn more about Video Analytics and how it can help you benchmark and improve your network, please join our upcoming webinar, December 9 by clicking here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 7, 2021

Here’s Where Smaller ISPs Are Blazing Ahead in the United States


While six large internet service providers (ISPs) dominate the United States fixed broadband market, Ookla® Speedtest Intelligence® reveals smaller providers are sometimes the fastest ISPs in a given state in the Midwest, South and West. The following article examines U.S. states in which smaller ISPs were the fastest fixed broadband providers during Q3 2021. Small providers needed to qualify as a top providers in a market to be considered for this analysis.

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Smaller providers are fast in the Midwest

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Although smaller ISPs have very different business models, market coverage and offerings, one thing was consistent across every fastest provider we analyzed: they offered at least a minimum of 1 Gbps fiber speeds. Speedtest Intelligence shows during Q3 2021 nine out of 12 Midwestern states had a fastest fixed broadband provider that wasn’t one of the big six national ISPs.

Google Fiber sped ahead with the fastest median download speeds in Missouri and Kansas at 211.11 Mbps and 205.40 Mbps, respectively, during Q3 2021. Metronet had the fastest median download speeds in Iowa and Indiana at 191.89 Mbps and 163.96 Mbps, respectively, during Q3 2021. Allo dominated with the fastest median download speed in Nebraska at 202.84 Mbps during Q3 2021. USI — located mainly in and around Minneapolis — had the fastest median download speed in Minnesota at 169.78 Mbps during Q3 2021. RCN had the fastest median download speed in Illinois at 155.78 Mbps during Q3 2021. Sparklight showed the highest median download speed in North Dakota at 115.41 Mbps, while Midco had the highest median download speed in South Dakota at 104.65 Mbps during Q3 2021.

Smaller ISPs are competitive in the South, municipal broadband and co-ops sped ahead

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Smaller ISPs didn’t dominate the South as much as we saw in the Midwest, though they took the top spot in seven out of 17 states. Google Fiber took the fastest title in Alabama and North Carolina, where it achieved median download speeds of 234.26 Mbps and 220.44 Mbps, respectively, during Q3 2021. Metronet notched another fastest provider win in Kentucky at 197.65 Mbps during Q3 2021. C Spire was the fastest fixed broadband provider in Mississippi at 155.83 Mbps during Q3 2021.

Internet cooperatives and municipal broadband providers stood out during Q3 2021 by offering Southerners fast, accessible and affordable fixed broadband internet alternatives. EPB (formerly known as the Electric Power Board of Chattanooga) is Chattanooga’s municipal, city-owned fixed broadband and offers a 10 Gbps download speed plan, which no other top provider on this list offered to residential customers. EPB was the fastest provider in Tennessee at 201.83 Mbps during Q3 2021. Horry Telephone Cooperative (HTC), founded in 1952 to serve rural areas near South Carolina’s eastern coast, was the fastest fixed broadband provider in South Carolina at 158.33 Mbps during Q3 2021. OzarksGo, a subsidiary of Ozarks Electric Cooperative, which was founded in 1938 to serve rural northwest Arkansas, was the fastest fixed broadband provider in the state at 177.72 Mbps.

Smaller ISPs in the West had a tougher time competing with national ISPs

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Smaller ISPs can be competitive locally, but face uphill battles across the country, especially the Northeast

Large, national providers had the fastest median download speeds in most every Northeastern state during Q3 2021, though, that’s not to say some didn’t come close (we’re looking at you Burlington Telecom in Vermont).

Our analysis shows smaller ISPs are a great option in some states, however, the largest ISPs were either fastest or tied for fastest median download speed in 32 out of 51 states (including D.C.). Smaller ISPs have the edge in connecting smaller, often more rural communities that aren’t as profitable for the big six ISPs.

We’ll continue to monitor how smaller ISPs are doing across the U.S. and around the world. To learn more about Speedtest Intelligence, please click here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 8, 2021

Belgium Falls Behind EU Peers, Faces 5G Regulatory Challenges


Lees in het Vlaams | Lire en français

Belgium represents an important cornerstone to the European community and is home to the Council of the European Union, the European Commission, European Parliament and the European Council. However, Belgium is behind the curve among its regional partners in terms of promoting 5G competition with only one 5G provider during the majority of 2021. In this article, we used Ookla® Speedtest Intelligence® to examine Belgium’s fixed and mobile internet performance speeds, as well as regional and provincial performance during Q3 2021. We also examined the European Quarter in Brussels using Ookla Cell Analytics to determine which mobile operators had the best signal level and quality.

The Netherlands leads among Belgium’s regional trading partners for fastest mobile

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Speedtest Intelligence reveals that the Netherlands had the fastest median mobile download speed among Belgium’s closest regional trade partners at 84.59 Mbps during Q3 2021. Switzerland and Luxembourg followed at 71.76 Mbps and 69.81 Mbps, respectively. Austria was next at 49.98 Mbps, followed by Belgium at 48.88 Mbps.

Switzerland and Spain set the European standard with fixed broadband speeds over 100.00 Mbps

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According to Speedtest Intelligence, Switzerland had the fastest median fixed broadband speed among Belgium and its regional trading partners at 104.58 Mbps during Q3 2021, edging out Spain’s 101.10 Mbps. The Netherlands and Luxembourg followed at 92.20 Mbps and 89.27 Mbps, respectively. Belgium’s median fixed broadband download speed of 72.90 Mbps was just slower than France’s at 75.47 Mbps.

BASE, Telenet and Proximus outpaced Orange for mobile

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Belgium’s fastest mobile provider was too close to call during Q3 2021 with BASE (56.83 Mbps), Telenet (56.73 Mbps) and Proximus (53.58 Mbps) leading the way. Orange was fourth at 39.09 Mbps. It also must be noted Telenet owns the BASE brand.

Telenet had the fastest fixed broadband speed

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Telenet had the fastest download speed over fixed broadband at 124.89 Mbps. This far outpaced VOO, which followed at 94.63 Mbps. Orange was next on the list at 82.20 Mbps, followed by Proximus (43.45 Mbps) and Scarlet (35.34 Mbps).

Flanders had faster mobile download speeds than Brussels and the Walloon region

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Speedtest Intelligence data uncovered a wide divide between Belgium’s more populous northern Flemish region and the less populous southern Walloon region on mobile performance during Q3 2021. Flanders had a median mobile download speed at 54.57 Mbps to Walloon’s 37.63 Mbps. The Capital Region of Brussels was squarely in the middle on mobile at 49.90 Mbps. This digital divide extended into province-level data, with almost every Flemish province achieving faster median download speeds than Walloon provinces.

Four Flemish provinces had mobile download speeds over 50 Mbps

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There was no statistically fastest mobile download speed among Belgium’s provinces, though Flemish Brabant (57.47 Mbps), Antwerp (57.30 Mbps), West Flanders (54.95 Mbps) and East Flanders (52.19 Mbps) all notched download speeds above 50.00 Mbps. The Luxembourg province (28.40 Mbps) and Province of Namur (28.71 Mbps) were the only Belgian provinces that fell short of reaching a median mobile download speed of 30.00 Mbps.

There was a wide divide between Flanders and the Walloon region on fixed broadband

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Speedtest Intelligence data revealed the digital divide among Belgium’s regions was even more distant on fixed broadband during Q3 2021. Flanders had a median fixed broadband download speed at 87.02 Mbps to the Walloon’s 55.66 Mbps. The Capital Region of Brussels was again in the middle at 60.40 Mbps.

Limburg was fastest province for fixed broadband

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Limburg had the fastest median download speed over fixed broadband at 90.07 Mbps, followed by East Flanders (86.68 Mbps), West Flanders (86.45 Mbps), Antwerp (85.23 Mbps) and Flemish Brabant (84.50 Mbps). There was no fastest province in Wallonia, though Walloon Brabant and the Province of Namur had the fastest median download speeds at 60.15 Mbps and 58.90, respectively.

4G LTE Signal Level and Quality varied by provider near the European Quarter in Brussels

We examined mobile performance in the European Quarter in Brussels using Cell Analytics data from the past 24 months. Each of these maps shows the strongest 4G Signal Level (RSRP) and Signal Quality (RSRQ) signals in this key area, which can assist mobile operators in improving their networks. Cell Analytics identifies the strongest RSRP and RSRQ by mobile network operator for a given area or building when there is a statistically significant winner and color codes that plot bin to the provider’s corresponding color. RSRP provider-level maps show the strength of a signal from individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal. Since users can experience poor quality even with a strong signal level, resulting in audio interruptions or slow data speeds, RSRQ provider-level maps show the quality of an operator’s signal for a given area, with red showing a high-quality signal and blue indicating a lower-quality signal. We’ve also included the approximate locations of cell towers in the area.

Tight competition for best 4G LTE RSRP in Brussels

The image below shows where a provider had the strongest 4G LTE RSRP signal strength during the past 24 months. As you can see, BASE/Telenet had a strong presence in the center of the map, achieving the highest RSRP in our polygon area. Proximus and Orange had strong signals around the edges of the map, and Orange had the strongest RSRP in some of the key EU institutions, including the European Commission headquarters and the European Parliament.

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The maps below show where each top provider has high and low signal strength data in the European Quarter. BASE/Telenet showed very strong RSRP near the center of the map, particularly around the major EU buildings, Rue de la Loi and near Av. Marnix, though there were a few weaker areas just southwest of the European Parliament building. Orange showed areas of strong localized RSRP through the map, particularly in the southwest, with a weaker RSRP in blue in the northwest and in the center of the map. Proximus had some areas of strength along Rue de la Loi, and near the core of the European Quarter, though had weaker signals throughout.

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BASE/Telenet had the best RSRQ in Brussels’ European Quarter

According to Cell Analytics, BASE/Telenet had the highest RSRQ in the polygon area of the European Quarter we surveyed. The maps below show where each provider had the best RSRQ over the past 24 months, for both indoor and outdoor areas. The image below shows BASE/Telenet had areas near the center of the map of the best RSRQ, while Orange had the best RSRQ near the south of the map — particularly on Av. de la Couronne — and the outskirts of the map toward the east. Proximus had the best RSRQ in some areas of the European Quarter, particularly in the northwest around the Royal Palace of Brussels and Parc Léopold. Indoor RSRQ showed a similar story, with strong competition throughout the map, though Orange showed a stronger showing in the southwest of the map, as well as in some key EU buildings.

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The maps below show where each top provider had high and low quality RSRQ signal strength. BASE/Telenet showed very strong areas near the center of the map, particularly around the European Parliament, Square Frère-Orban Park and Parc du Cinquantenaire, though there were a few areas of lower quality just south of the European Parliament building. Orange showed areas of strong localized RSRQ, particularly in the near key EU buildings, though had lower RSRQ areas in blue in the northwest, center and southwest of the map. Proximus had a somewhat similar map to Orange, with areas of higher RSRQ in the east of the map and near the important EU buildings like the Council of the European Union, but generally had lower RSRQ throughout the center of the map, particularly along major throughways like Rue de la Loi.

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Belgium has opportunities for fast 5G, but consumers won’t benefit until operators and regulators make 5G easier to implement

Belgium faces a challenging 5G outlook. The Secretary of State for the Brussels Region, Pascal Smet, has indicated a desire to make “Brussels the technology capital of Europe” and a recently commissioned report for the Belgian regulator estimates 5G’s impact on Belgian society as delivering an additional EUR 4-6 billion to GDP annually by 2030, and a further 40,000-80,000 new jobs. However, the auction of key 5G bands has been repeatedly delayed, and as they stand, strict non-ionizing radiation (NIR) limits will ultimately limit the scale of 5G deployment in the market.

Belgium’s plans for a multi-band spectrum auction — including new frequencies for 5G and the renewal of existing licenses — have been on hold for years as a result of disagreements between regional and federal governments, particularly over how the proceeds should be distributed. The country lags behind many of its regional peers in terms of 5G deployment and adoption, and the continued delay led the Belgian regulator, the Belgian Institute for Postal Services and Telecommunications (BIPT) to grant temporary 5G licenses during 2020. Recent proposals, which include holding the proceeds in escrow until agreement can be reached, appear to have broken the deadlock, and the auction is now expected to take place in Q2 2022.

Belgium also has to contend with some very stringent NIR limits, particularly in the Brussels region, which will serve to limit 5G deployment. The Regional Government adopted a “5G roadmap” in mid-July 2021 and is organizing working groups to draft a city-wide rollout plan, and make legislative changes. It has already moved to more than double the NIR limit, but despite this it remains lower than other Belgian regions — still well below EU proposals.

Under the draft legislation of the auction, operators would be required to cover 70% of the Belgian population with 5G within one year, increasing to 99.5% after two years. BIPT also plans to set aside spectrum for a potential fourth mobile network operator, as it seeks to reduce prices in the market. However, a consultation it commissioned in early 2021 on the impact of 5G and a fourth mobile network operator estimated that the entry of a new player would have a negligible impact on employment and investment and an uncertain impact on revenues (+/- 5%, versus flat). As a result, the amount of spectrum reserved for a new entrant has been reduced, to allow B2B operators to bid for some of the remaining frequencies. Proximus, which launched its 5G network during Q3 2020, saw median 5G download and upload speeds at 201.59 Mbps and 20.33 Mbps, respectively, during Q3 2021. With Orange and Telenet making huge investments to expand their 5G network within Belgium — and Telenet launching commercial 5G this week, we’re excited to see what the future holds.

Belgium has the opportunity to improve mobile and fixed broadband speeds for consumers, and we’ll be watching closely to see what happens in the future with our Global Index Market Analyses. Learn more about Ookla Speedtest Intelligence or Cell Analytics by inquiring here.


België loopt achter op EU-collega’s en wordt geconfronteerd met uitdagingen inzake 5G-regelgeving

België vormt een belangrijke hoeksteen van de Europese gemeenschap en is de thuisbasis van de Raad van de Europese Unie, de Europese Commissie, het Europees Parlement en de Europese Raad. België loopt echter achter op zijn regionale partners wat de ondersteuning van 5G-mededinging betreft, met slechts één 5G-provider gedurende het grootste deel van 2021. In dit artikel maakten we gebruik van Ookla® Speedtest Intelligence® com de prestaties van vast en mobiel internet in België te onderzoeken, alsook de regionale en provinciale prestaties tijdens het derde kwartaal van 2021. We hebben ook de Europese wijk in Brussel onderzocht met Ookla Cell Analytics om te bepalen welke mobiele operatoren het beste signaalniveau en de beste signaalkwaliteit hadden.

Nederland is koploper onder de regionale handelspartners van België voor snelste mobiel netwerk

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Speedtest Intelligence toont aan dat Nederland de snelste mediane mobiele downloadsnelheid had van België’s dichtstbijzijnde regionale handelspartners met 84,59 Mbps tijdens Q3 2021. Zwitserland en Luxemburg volgden met respectievelijk 71,76 Mbps en 69,81 Mbps. Oostenrijk was de volgende met 49,98 Mbps, gevolgd door België met 48,88 Mbps.

Zwitserland en Spanje zetten de Europese standaard met vaste breedbandsnelheden van meer dan 100,00 Mbps

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Volgens Speedtest Intelligence had Zwitserland de snelste mediane vaste breedbandsnelheid van België en zijn regionale handelspartners, namelijk 104,58 Mbps tijdens het derde kwartaal van 2021, waarmee het Spanje met zijn 101,10 Mbps voorbleef. Nederland en Luxemburg volgden met respectievelijk 92,20 Mbps en 89,27 Mbps. België’s mediane vaste breedband downloadsnelheid van 72,90 Mbps was net iets trager dan die van Frankrijk met 75,47 Mbps.

BASE, Telenet en Proximus overtroffen Orange voor mobiel

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Het verschil tussen de snelste mobiele aanbieders van België was in het derde kwartaal van 2021 zeer klein: BASE (56,83 Mbps), Telenet (56,73 Mbps) en Proximus (53,58 Mbps) gingen aan kop. Orange was vierde met 39,09 Mbps. Er moet ook worden opgemerkt dat Telenet eigenaar is van het merk BASE.

Telenet had de snelste vaste breedbandsnelheid

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Telenet had de snelste downloadsnelheid via vaste breedband met 124,89 Mbps. Dit was veel beter dan VOO, dat volgde met 94,63 Mbps. Orange was de volgende op de lijst met 82,20 Mbps, gevolgd door Proximus (43,45 Mbps) en Scarlet (35,34 Mbps).

Vlaanderen had hogere mobiele downloadsnelheden dan Brussel en het Waalse Gewest

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Gegevens van Speedtest Intelligence brachten tijdens het derde kwartaal van 2021 een grote kloof aan het licht tussen de meer bevolkte noordelijke Vlaamse regio van België en de minder bevolkte zuidelijke Waalse regio wat mobiele prestaties betreft. Vlaanderen had een mediane mobiele downloadsnelheid van 54,57 Mbps tegenover 37,63 Mbps in Wallonië. Het Brussels Hoofdstedelijk Gewest zat opnieuw in het midden met mobiel op 49,90 Mbps. Deze digitale kloof breidde zich uit tot de gegevens op provincieniveau, waarbij bijna elke Vlaamse provincie hogere mediane downloadsnelheden haalde dan de Waalse provincies.

Vier Vlaamse provincies hadden mobiele downloadsnelheden van meer dan 50 Mbps

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Er was geen statistisch snelste mobiele downloadsnelheid onder de Belgische provincies, hoewel Vlaams-Brabant (57,47 Mbps), Antwerpen (57,30 Mbps), West-Vlaanderen (54,95 Mbps) en Oost-Vlaanderen (52,19 Mbps) allemaal downloadsnelheden boven de 50,00 Mbps noteerden. De provincie Luxemburg (28,40 Mbps) en de provincie Namen (28,71 Mbps) waren de enige Belgische provincies die een mediane mobiele downloadsnelheid van 30,00 Mbps niet haalden.

Er was een grote kloof tussen Vlaanderen en Wallonië wat vaste breedband betreft

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Uit gegevens van Speedtest Intelligence blijkt dat de digitale kloof tussen de Belgische regio’s in het derde kwartaal van 2021 nog groter was op het gebied van vaste breedband. Vlaanderen had een mediane vaste breedband downloadsnelheid van 87,02 Mbps tegenover 55,66 Mbps in Wallonië. Het Brussels Hoofdstedelijk Gewest zat opnieuw in het midden met 60,40 Mbps.

Limburg was snelste provincie voor vaste breedband

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Limburg had de snelste mediane downloadsnelheid via vaste breedband met 90,07 Mbps, gevolgd door Oost-Vlaanderen (86,68 Mbps), West-Vlaanderen (86,45 Mbps), Antwerpen (85,23 Mbps) en Vlaams-Brabant (84,50 Mbps). Er was geen snelste provincie in Wallonië, hoewel Waals-Brabant en de provincie Namen de snelste mediane downloadsnelheden hadden met respectievelijk 60,15 Mbps en 58,90 Mbps.

4G LTE-signaalniveau en -kwaliteit per aanbieder in de buurt van de Europese wijk in Brussel

We onderzochten de mobiele prestaties in de Europese wijk in Brussel met behulp van Cell Analytics-gegevens van de afgelopen 24 maanden. Elk van deze kaarten toont het sterkste 4G-signaalniveau (RSRP) en de signaalkwaliteit (RSRQ) in dit belangrijke gebied, wat mobiele operatoren kan helpen bij het verbeteren van hun netwerken. Cell Analytics identificeert de sterkste RSRP en RSRQ per mobiele-netwerkexploitant voor een bepaald gebied of gebouw wanneer er een statistisch significante winnaar is en kleurt die plotbin de overeenkomstige kleur van de aanbieder. De kaarten op RSRP-aanbiederniveau tonen de sterkte van een signaal van individuele aanbieders voor een bepaald gebied, waarbij roze en rood een sterk signaal aangeven en blauw een zwak signaal. Aangezien gebruikers zelfs met een sterk signaal een slechte kwaliteit kunnen ervaren, met onderbrekingen van het geluid of trage datasnelheden tot gevolg, geven kaarten op aanbiederniveau van RSRQ de kwaliteit van het signaal van een operator voor een bepaald gebied aan, waarbij rood staat voor een signaal van hoge kwaliteit en blauw voor een signaal van lagere kwaliteit. We hebben ook de locaties van gsm-masten in het gebied bij benadering opgenomen.

Scherpe concurrentie voor beste 4G LTE RSRP in Brussel

De onderstaande afbeelding toont waar een aanbieder de afgelopen 24 maanden de sterkste 4G LTE RSRP-signaalsterkte had. Zoals u kunt zien, was BASE/Telenet sterk aanwezig in het midden van de kaart, met de hoogste RSRP in ons polygoongebied. Proximus en Orange hadden sterke signalen rond de randen van de kaart, en Orange had de sterkste RSRP in enkele van de belangrijkste EU-instellingen, waaronder het hoofdkwartier van de Europese Commissie en het Europees Parlement.

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De onderstaande kaarten laten zien waar elke topaanbieder een hoge en een lage signaalsterkte heeft in de Europese wijk. BASE/Telenet liet zeer sterke RSRP zien in het centrum van de kaart, met name rond de grote EU-gebouwen, de Wetstraat en bij de Marnixlaan, hoewel er een paar zwakkere gebieden waren net ten zuidwesten van het gebouw van het Europees Parlement. Orange toonde gebieden van sterke gelokaliseerde RSRP door de kaart, vooral in het zuidwesten, met een zwakkere RSRP in blauw in het noordwesten en in het centrum van de kaart. Proximus had enkele sterke zones in de Wetstraat en in het hart van de Europese wijk, maar had overal zwakkere signalen.

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BASE/Telenet had de beste RSRQ in de Brusselse Europese Wijk

Volgens Cell Analytics had BASE/Telenet de hoogste RSRQ in het door ons onderzochte polygoongebied van de Europese Wijk. De onderstaande kaarten laten zien waar elke aanbieder de afgelopen 24 maanden de beste RSRQ had, zowel voor binnen- als buitengebieden. De afbeelding hieronder toont dat BASE/Telenet gebieden in het centrum van de kaart had met de beste RSRQ, terwijl Orange de beste RSRQ had in het zuiden van de kaart – met name op Kroonlaan – en aan de rand van de kaart in oostelijke richting. Proximus had het beste RSRQ in sommige delen van de Europese wijk, met name in het noordwesten rond het Koninklijk Paleis van Brussel en het Leopoldpark. Indoor RSRQ kende een gelijkaardig verhaal, met een sterke concurrentie op de hele kaart, hoewel Orange sterker was in het zuidwesten van de kaart, alsook in enkele belangrijke EU-gebouwen.

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De onderstaande kaarten laten zien waar elke topaanbieder een hoge en een lage kwaliteit van het RSRQ-signaal had. BASE/Telenet liet zeer sterke gebieden zien in het centrum van de kaart, met name rond het Europees Parlement, het Square Frère-Orban Park en het Jubelpark, hoewel er een paar gebieden van mindere kwaliteit waren net ten zuiden van het gebouw van het Europees Parlement. Orange vertoonde gebieden met een sterke gelokaliseerde RSRQ, vooral in de buurt van belangrijke EU-gebouwen, maar had lagere RSRQ-gebieden in blauw in het noordwesten, midden en zuidwesten van de kaart. Proximus had een kaart die enigszins vergelijkbaar was met die van Orange, met gebieden met een hoger RSRQ in het oosten van de kaart en in de buurt van belangrijke EU-gebouwen zoals de Raad van de Europese Unie, maar met over het algemeen een lager RSRQ in het hele centrum van de kaart, met name langs belangrijke doorgangswegen zoals de Wetstraat.

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België heeft kansen voor snelle 5G, maar consumenten zullen er niet van profiteren zolang operatoren en regulatoren 5G niet gemakkelijker om te implementeren maken

België staat voor moeilijke vooruitzichten wat 5G betreft. De staatssecretaris voor het Brussels Gewest, Pascal Smet, heeft de wens geuit om van "Brussel de technologiehoofdstad van Europa" te maken en in een onlangs in opdracht van de Belgische regelgever opgesteld rapport wordt de impact van 5G op de Belgische samenleving geraamd op een extra 4 à 6 miljard euro per jaar voor het BBP tegen 2030, en op nog eens 40 à 80 duizend nieuwe banen. De veiling van belangrijke 5G-banden is echter herhaaldelijk uitgesteld en in de huidige vorm zullen strikte limieten voor niet-ioniserende straling (NIR) uiteindelijk de schaal van de invoering van 5G op de markt beperken.

De Belgische plannen voor een multiband spectrumveiling – inclusief nieuwe frequenties voor 5G en de vernieuwing van bestaande licenties – liggen al jaren stil door onenigheid tussen de regionale en federale regeringen, met name over hoe de opbrengsten moeten worden verdeeld. Het land loopt achter op veel van zijn collega’s in de regio wat betreft de uitrol en de invoering van 5G, en de aanhoudende vertraging heeft de Belgische toezichthouder, het Belgisch Instituut voor Postdiensten en Telecommunicatie (BIPT), ertoe gebracht tijdelijke 5G-vergunningen te verlenen in de loop van 2020. Recente voorstellen, waaronder het in bewaring houden van de opbrengst totdat overeenstemming kan worden bereikt, lijken de impasse te hebben doorbroken, en de veiling zal nu naar verwachting in het tweede kwartaal van 2022 plaatsvinden.

België heeft ook te kampen met een aantal zeer strenge NIR-grenswaarden, met name in de Brusselse regio, die de uitrol van 5G zullen beperken. De regionale regering heeft medio juli 2021 een "5G-routekaart" goedgekeurd en organiseert werkgroepen om een plan voor de uitrol in de hele stad op te stellen en de wetgeving aan te passen. Ze is al overgegaan op meer dan het dubbele van de NIR-grens, maar desondanks blijft het lager dan andere Belgische regio’s – nog steeds ver onder de EU-voorstellen.

Volgens de ontwerpwetgeving van de veiling moeten de exploitanten binnen een jaar 70% van de Belgische bevolking met 5G bereiken, wat na twee jaar moet oplopen tot 99,5%. Het BIPT is ook van plan spectrum te reserveren voor een potentiële vierde mobiele netwerkoperator, omdat het de prijzen op de markt wil verlagen. In een consultatieronde die zij begin 2021 liet uitvoeren over de gevolgen van 5G en een vierde mobiele netwerkoperator werd echter geraamd dat de toetreding van een nieuwe speler een verwaarloosbaar effect zou hebben op de werkgelegenheid en de investeringen en een onzeker effect op de inkomsten (+/- 5%, tegenover vlak). Als gevolg daarvan is de hoeveelheid spectrum die voor een nieuwkomer is gereserveerd, verminderd om B2B-exploitanten in staat te stellen een bod uit te brengen op een deel van de resterende frequenties. Proximus, dat zijn 5G-netwerk lanceerde tijdens Q3 2020, zag mediane 5G-download- en -uploadsnelheden van respectievelijk 201,59 Mbps en 20,33 Mbps tijdens Q3 2021. Nu Orange en Telenet enorme investeringen doen om hun 5G-netwerk in België uit te breiden – en Telenet die deze week commerciële 5G lanceert, zijn we benieuwd naar wat de toekomst brengt.

België heeft de kans om de mobiele en vaste breedbandsnelheden voor consumenten te verbeteren, en wij zullen nauwlettend in de gaten houden wat er in de toekomst gebeurt met onze Global Index Market Analyses. Leer meer over Ookla Speedtest Intelligence of Cell Analytics door hier informeren.


La Belgique a du retard par rapport à ses pairs de l’UE et doit faire face à des défis réglementaires en matière de 5G

La Belgique représente un pilier important pour la communauté européenne et abrite le Conseil de l’Union européenne, la Commission européenne, le Parlement européen et le Conseil européen. Cependant, la Belgique a du retard vis-à-vis de ses partenaires régionaux en termes de promotion de la concurrence pour la 5G avec un seul fournisseur 5G pendant la majeure partie de 2021. Dans cet article, nous avons utilisé Ookla® Speedtest Intelligence® pour examiner les vitesses de performance de l’internet fixe et mobile en Belgique, les performances régionales et provinciales au cours du troisième trimestre 2021. Nous avons également examiné le quartier européen de Bruxelles en utilisant Ookla Cell Analytics pour déterminer quels opérateurs mobiles avaient le meilleur niveau et la meilleure qualité de réseau.

Les Pays-Bas sont en tête des partenaires commerciaux régionaux de la Belgique pour la téléphonie mobile la plus rapide

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Speedtest Intelligence révèle que les Pays-Bas avaient la vitesse médiane de téléchargement mobile la plus rapide parmi les partenaires commerciaux régionaux les plus proches de la Belgique, à 84,59 Mbps au cours du troisième trimestre 2021. La Suisse et le Luxembourg suivaient avec respectivement. 71,76 Mbps et 69,81 Mbps. Vient ensuite l’Autriche, avec 49,98 Mbps, puis la Belgique, avec 48,88 Mbps.

La Suisse et l’Espagne établissent la norme européenne avec des vitesses de haut débit fixe supérieures à 100,00 Mbps!

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Selon Speedtest Intelligence, la Suisse a enregistré la vitesse médiane la plus rapide en matière de haut débit fixe par rapport à la Belgique et ses partenaires commerciaux régionaux, soit 104,58 Mbps au troisième trimestre 2021, devant l’Espagne (101,10 Mbps). Les Pays-Bas et le Luxembourg suivent avec respectivement 92,20 Mbps et 89,27 Mbps. La vitesse médiane de téléchargement du haut débit fixe en Belgique, 72,90 Mbps, était juste inférieure à celle de la France, 75,47 Mbps.

BASE, Telenet et Proximus dépassent Orange pour le mobile

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Le classement du fournisseur de téléphonie mobile le plus rapide de Belgique était très serré au cours du troisième trimestre 2021, avec BASE (56,83 Mbps), Telenet (56,73 Mbps) et Proximus (53,58 Mbps) en tête. Orange est quatrième avec 39,09 Mbps. Il faut également noter que Telenet est propriétaire de la marque BASE.

Telenet a le haut débit fixe le plus rapide

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Telenet avait la vitesse de téléchargement la plus rapide sur le haut débit fixe, avec 124,89 Mbps. Ce chiffre dépasse de loin celui de VOO, qui suit avec 94,63 Mbps. Orange était le suivant sur la liste avec 82,20 Mbps, suivi de Proximus (43,45 Mbps) et Scarlet (35,34 Mbps).

Les vitesses de téléchargement mobile sont plus rapides en Flandre qu’à Bruxelles et en Wallonie

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Les données de Speedtest Intelligence ont révélé un large fossé entre le nord de la région flamande, plus peuplée, et le sud de la région wallonne, moins peuplée, en matière de performances mobiles au cours du troisième trimestre 2021. La Flandre avait une vitesse de téléchargement mobile médiane de 54,57 Mbps, contre 37,63 Mbps pour la Wallonie. La région de Bruxelles-Capitale se situait au milieu du classement en matière de téléphonie mobile, avec 49,90 Mbps. Cette fracture numérique s’est étendue aux données au niveau des provinces. Presque toutes les provinces flamandes ont atteint des vitesses de téléchargement médianes plus rapides que les provinces wallonnes.

Quatre provinces flamandes affichent des vitesses de téléchargement mobile supérieures à 50 Mbps

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Il n’y a pas eu de vitesse de téléchargement mobile statistiquement la plus rapide parmi les provinces belges, bien que le Brabant flamand (57,47 Mbps), Anvers (57,30 Mbps), la Flandre occidentale (54,95 Mbps) et la Flandre orientale (52,19 Mbps) aient toutes atteint des vitesses de téléchargement supérieures à 50,00 Mbps. La province du Luxembourg (28,40 Mbps) et la province de Namur (28,71 Mbps) sont les seules provinces belges à ne pas avoir atteint une vitesse de téléchargement mobile médiane de 30,00 Mbps.

Un large fossé sépare la Flandre de la région wallonne en matière de haut débit fixe

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Les données de Speedtest Intelligence ont révélé que la fracture numérique entre les régions de Belgique était encore plus éloignée sur le haut débit fixe au cours du troisième trimestre 2021. La Flandre avait une vitesse médiane de téléchargement à large bande fixe de 87,02 Mbps contre 55,66 Mbps pour la Wallonie. La région de Bruxelles-Capitale se situait à nouveau dans la médiane avec 60,40 Mbps.

Le Limbourg est la province la plus rapide pour le haut débit fixe

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Le Limbourg avait la vitesse de téléchargement médiane la plus rapide sur le haut débit fixe, avec 90,07 Mbps, suivi par la Flandre orientale (86,68 Mbps), la Flandre occidentale (86,45 Mbps), Anvers (85,23 Mbps) et le Brabant flamand (84,50 Mbps). Il n’y a pas de province plus rapide en Wallonie, bien que le Brabant wallon et la province de Namur aient eu les vitesses de téléchargement médianes les plus rapides, avec respectivement 60,15 et 58,90 Mbps.

Niveau et qualité du signal 4G LTE selon le fournisseur près du quartier européen de Bruxelles

Nous avons examiné les performances mobiles dans le quartier européen de Bruxelles en utilisant les données de Cell Analytics des 24 derniers mois. Chacune de ces cartes montre les signaux 4G de niveau de signal (RSRP) et de qualité de signal (RSRQ) les plus forts dans cette zone clé, ce qui peut aider les opérateurs mobiles à améliorer leurs réseaux. Cell Analytics identifie le RSRP et le RSRQ les plus forts par opérateur de réseau mobile pour une zone ou un bâtiment donné lorsqu’il y a un gagnant statistiquement significatif et attribue un code couleur à la couleur correspondante du fournisseur. Les cartes RSRP au niveau du fournisseur montrent la force du signal des différents fournisseurs pour une zone donnée, le rose et le rouge indiquant un signal fort et le bleu un signal faible. Les utilisateurs peuvent cependant être confrontés à une qualité médiocre même avec un niveau de signal élevé, ce qui se traduit par des interruptions audios ou des vitesses de données lentes. Les cartes RSRQ au niveau du fournisseur montrent la qualité du signal d’un opérateur pour une zone donnée, le rouge indiquant un signal de haute qualité et le bleu un signal de qualité inférieure. Nous avons également inclus les emplacements approximatifs des tours de téléphonie mobile dans la région.

Une concurrence serrée pour le meilleur RSRP 4G LTE à Bruxelles

L’image ci-dessous montre où un fournisseur a eu la plus forte intensité de signal 4G LTE RSRP au cours des 24 derniers mois. Comme vous pouvez le voir, BASE/Telenet a une forte présence au centre de la carte, obtenant le RSRP le plus élevé dans la zone de notre polygone. Proximus et Orange avaient des signaux forts sur les bords de la carte, et Orange avait le RSRP le plus fort dans certaines des institutions clés de l’UE, y compris le siège de la Commission européenne et le Parlement européen.

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Les cartes ci-dessous montrent où chaque fournisseur principal a des données de puissance de signal élevée et faible dans le quartier européen. BASE/Telenet a montré un RSRP très fort près du centre de la carte, en particulier autour des principau’ bâtiments de l’UE, rue de la ’oi et près de l’Av.’Marnix, bien qu’il y ait eu quelques zones plus faibles juste au sud-ouest du bâtiment du Parlement européen. Orange a montré des zones de forte RSRP localisée à travers la carte, en particulier dans le sud-ouest, avec une RSRP plus faible en bleu dans le nord-ouest et au centre de la carte. Proximus avait quelques zones de force le long de la rue de la Loi, et près du cœur du quartier européen, mais avait des signaux plus faibles partout.

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BASE/Telenet avait le meilleur RSRQ dans le quartier européen de Bruxelles

Selon Cell Analytics, BASE/Telenet avait le RSRQ le plus élevé dans la zone du polygone du quartier européen que nous avons étudié. Les cartes ci-dessous montrent où chaque fournisseur a eu le meilleur RSRQ au cours des 24 derniers mois, pour les zones intérieures et extérieures. L’image ci-dessous montre que BASE/Telenet avait des zones près du centre de la carte avec le meilleur RSRQ, tandis qu’Orange avait le meilleur RSRQ près du sud de la carte – en particulier sur l’avenue de la Couronne – et la périphérie de la carte vers l’est. Proximus avait le meilleur RSRQ dans certaines zones du quartier européen, notamment au nord-ouest autour du Palais Royal de Bruxelles et du Parc Léopold. Le RSRQ en intérieur a montré un phénomène similaire, avec une forte concurrence sur toute la carte, bien qu’Orange ait montré une meilleure performance dans le sud-ouest de la carte, ainsi que dans certains bâtiments clés de l’UE.

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Les cartes ci-dessous montrent où chaque fournisseur principal avait une force de signal RSRQ de haute et de basse qualité. BASE/Telenet a montré des zones très fortes près du centre de la carte, en particulier autour du Parlement européen, du Square Frère-Orban et du Parc du Cinquantenaire, bien qu’il y ait eu quelques zones de moindre qualité juste au sud du bâtiment du Parlement européen. Orange a montré des zones de RSRQ localisées fortes, en particulier près des bâtiments clés de l’UE, mais avait des zones de RSRQ plus faibles en bleu dans le nord-ouest, le centre et le sud-ouest de la carte. Proximus avait une carte assez similaire à celle d’Orange, avec des zones de RSRQ plus élevées à l’est de la carte et près des bâtiments importants de l’UE comme le Conseil de l’Union européenne, mais avait généralement un RSRQ plus faible dans tout le centre de la carte, en particulier le long des grandes voies de circulation comme la rue de la Loi.

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La Belgique a des opportunités pour la 5G rapide, mais les consommateurs n’en profiteront pas tant que les opérateurs et les régulateurs ne faciliteront pas la mise en œuvre de la 5G

La Belgique est confrontée à des perspectives difficiles en matière de 5G. Le secrétaire d’État à la Région bruxelloise, Pascal Smet, a fait part de sa volonté de faire de "Bruxelles la capitale technologique de l’Europe" et un rapport récemment commandé par le régulateur belge estime que l’impact de la 5G sur la société belge se traduira par une augmentation du PIB de 4 à 6 milliards d’euros par an d’ici à 2030 et par la création de 40 000 à 80 000 emplois supplémentaires. Cependant, la mise aux enchères des bandes 5G clés a été retardée à plusieurs reprises et, en l’état actuel des choses, les limites strictes des rayonnements non ionisants (RNI) finiront par limiter l’ampleur du déploiement de la 5G sur le marché.

Les plans de la Belgique pour une vente aux enchères de spectre multibande – y compris de nouvelles fréquences pour la 5G et le renouvellement des licences existantes – sont en attente depuis des années en raison de désaccords entre les gouvernements régionaux et fédéraux, en particulier sur la façon dont les recettes devraient être distribuées. Le pays est à la traîne par rapport à ses pairs régionaux en termes de déploiement et d’adoption de la 5G, et le retard persistant a conduit le régulateur belge, l’Institut belge des services postaux et des télécommunications (IBPT), à accorder des licences 5G temporaires au cours de l’année 2020. Des propositions récentes, qui incluent le maintien du produit de la vente sous séquestre jusqu’à ce qu’un accord puisse être trouvé, semblent avoir débloqué la situation, et la vente aux enchères devrait maintenant avoir lieu au deuxième trimestre 2022.

La Belgique doit également faire face à des limites NIR très strictes, notamment dans la région de Bruxelles, qui serviront à limiter le déploiement de la 5G. Le gouvernement régional a ado« té une "feuille de »oute 5G" à la mi-juillet 2021 et organise des groupes de travail pour élaborer un plan de déploie’ent à l’échelle de la ville et apporter des modifications législatives. Elle a déjà pris des mesures pour plus que doubler la limite NIR, mais malgré cela, elle reste inférieure à celle des autres régions–belges – toujours bien en deçà des propositi’ns de l’UE.

Selon le projet de législation de la vente aux enchères, les opérateurs seraient tenus de couvrir 70 % de la population belge avec la 5G dans un’délai d’un an, puis 99,5 % après deu’ ans. L’IBPT prévoit également de réserver des fréquences pour un éventuel quatrième opérateur de réseau mobile, car il cherche à réduire les prix sur le marché. Toutefois, une consult’tion qu’il a commandée début 2021 sur l’impact de la’5G et d’un quatrième opérateur de réseau mobile a esti’é que l’’ntrée d’un nouvel acteur aurait un impact négligeab’e sur l’emp’oi et l’investissement et un impact incertain sur les revenus (+/- 5 %, contre une stabilité). En conséquence, la quantité de spectre réservée à un nouvel entrant a été réduite, afin de permettre aux opérateurs B2B de faire une offre pour certaines des fréquences restantes. Proximus, qui a lancé son réseau 5G au cours du troisième trimestre 2020, a vu les vitesses médianes de téléchargem’nt et d’upload 5G s’établir à 201,59 Mbps et 20,33 Mbps, respectivement, au cours du troisième trimestre 2021. Orange et Telenet ayan’ fait d’énormes investissements pour étendre leur réseau 5G en Belgique, et Telenet lance la 5G commerciale cette semaine, nous sommes impatients de voir ce que l’avenir nous réserve.

La Belgique a la possibilité d’améliorer les vitesses du haut débit mobile et fixe pour les consommateurs, et nous surveillerons de pr’s ce qui se passera à l’avenir avec nos Analyses du marché des Global Index. Pour en savoir plus sur Ookla Speedtest Intelligence ou Cell Analytics, veuillez demander ici.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 21, 2021

Oman’s Mobile Performance Is Blazing Ahead and 5G Will Boost Speeds


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Middle Eastern countries — particularly within the oil-rich Gulf — have been investing heavily in expanding and upgrading their mobile networks over the past few years. That’s been paying off for consumers across the region, with United Arab Emirate (U.A.E.) operator Etisalat being awarded with the World’s fastest mobile network operator in 2020 and Gulf nations holding four of the top 10 spots on the Speedtest Global Index during September 2021. With Oman rising in the mobile rankings and Muscat placing in the top 10 world capitals for fastest 5G during Q1-Q2 2021, Oman’s rise as a potential mobile powerhouse merits further investigation.

This article examines the state of Oman’s mobile performance during Q3 2021, including which provider had the fastest mobile performance, Oman’s 5G evolution, a governorate-level mobile analysis and snapshot of provider performance in Muscat using Ookla® Cell Analytics.

Oman is behind its regional partners for mobile performance during Q3 2021, but speeds are rapidly accelerating

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Speedtest Intelligence® revealed the U.A.E. had the fastest median mobile download speed among Oman’s regional trading partners at 109.92 Mbps during Q3 2021. Oman was a hair faster than Bahrain at 46.85 Mbps. Jordan and Iraq had the slowest median download speeds on this list at 18.82 Mbps and 33.74 Mbps, respectively.

Ooredoo overtook Omantel as Oman’s fastest mobile operator

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Competition between Oman’s top providers, Ooredoo and Omantel, has been fierce over the past year. However, Ooredoo pulled ahead of Omantel during Q3 2021, achieving a median mobile download speed of 48.22 Mbps to Omantel’s 44.56 Mbps. Ooredoo also had the fastest median mobile upload speed during Q3 2021 at 13.74 Mbps to Omantel’s 12.00 Mbps.

Ooredoo outpaced Omantel for fastest 5G download speed

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Ooredoo also achieved the fastest 5G in Oman during Q3 2021, achieving a median 5G download speed of 346.37 Mbps to Omantel’s 228.25 Mbps. The fastest median 5G upload speed during Q3 2021 was much closer with Ooredoo achieving a median upload speed of 27.37 Mbps to Omantel’s 24.78 Mbps.

Ooredoo beat Omantel for 4G Availability, Omantel pulled ahead for 5G Availability

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Competition for the highest 4G and 5G Availability — with 4G Availability representing the proportion of users who spend most of their time on 4G or greater networks and 5G Availability representing the proportion of users who spend most of their time on 5G networks — was also close in Oman during Q3 2021. Ooredoo had the highest 4G Availability at 84.3% to Omantel’s 78.4%. For 5G Availability there was no statistical winner, but Omantel achieved 8.1% and Ooredoo achieved 7.4% during Q3 2021.

Muscat had the fastest mobile download speed among Oman’s governorates

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We used data from Speedtest Intelligence to examine Oman’s 11 governorates and found Muscat Governorate had the fastest median mobile download speed at 66.96 Mbps during Q3 2021. Al Buraymi Governorate was next on this list at 47.22 Mbps, followed by Al Batinah North Governorate (46.74 Mbps), Al Batinah South Governorate (44.68 Mbps) and Ad Dakhiliyah ‍Governorate (42.49 Mbps). Ash Sharqiyah North Governorate, Dhofar Governorate and Ad Dhahirah Governorate and Ash Sharqiyah South Governorate achieved between 34.00 Mbps and 39.00 Mbps. Al Wusta Governorate had the slowest median download speed at 33.21 Mbps. Musandam Governorate lacked sufficient data for inclusion.

Four governorates achieved the 4G Availability above 80% during Q3 2021

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Speedtest Intelligence found that there was no statistical winner for highest 4G Availability in Oman during Q3 2021, but Muscat Governorate (84.4%), Al Batinah North Governorate (83.5%), Al Batinah South Governorate (83.0%) and Dhofar Governorate (82.8%) all achieved 4G Availability above 80%. All the rest of Oman’s governorates had 4G Availability between 72.0-80.0% except Al Wusta Governorate, which had the lowest 4G Availability in Oman at 57.9% during Q3 2021.

Signal strength is competitive in Muscat

We identified several key locations in Muscat to highlight using Cell Analytics data from Q2-Q3 2021. Each of these maps shows the strongest 4G reference signal received power (RSRP) in a given area, which can help mobile operators locate areas where they can improve their networks. Cell Analytics can identify the strongest RSRP by mobile network provider for a given area if there is a statistically-significant winner and color codes that plot bin to the provider’s color. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Al Mawaleh South and Al Mouj Muscat

Located west and northwest of the Muscat International Airport, Al Mawaleh South and Al Mouj Muscat are high-traffic areas frequented by many Omani residents. The image below shows the strongest 4G LTE RSRP signal strength by provider with the dark blue representing Omantel and purple representing Ooredoo. As evidenced by the bands of solid colors, Omantel and Ooredoo have a strong presence by the major throughways in this area, while competition throughout the neighborhood is tight, particularly around the City Centre Muscat mall just west of the airport.

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The maps below show areas where each top provider has high and low signal strength data. Omantel had areas of high signal strength (pink and red), particularly on the major throughways and crowded shopping areas. Omantel also had a strong presence near the Al Mouj Marina, as well as key locations at the Seeb Stadium and City Centre Muscat mall. Ooredoo had deployments in similar locations with a strong signal near 18th November St., just north of the airport.

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Ruwi and Al Wadi Al Kabir

Located in central Muscat, Ruwi and Al Wadi Al Kabir Industrial Estate represent the commercial heart of Muscat. As the images that follow show, it’s clear mobile operators have recognized how valuable this valley is to Omanis. Ooredoo had a strong presence in this area during Q2-Q3 2021, particularly through the central throughways, downtown core and central Al Wadi Al Kabir Industrial Estate. Omantel had strong signal strengths along most of Bait Al Falaj St. as well as south of this map.

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It comes as no surprise then that Ooredoo showed very strong 4G LTE signal strength near the central and southwest areas of this map during Q2-Q3 2021, as well as a few pockets of strong RSRP throughout. Interestingly, there were a few weaker areas between Ruwi St. and 41 Way near the center of the map. Omantel had strong signal strength near the north of this map, the southern half and central core, though there were a few areas of weaker signal strength (green and blue) in the west and center.

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Al Ghubrah South, Al Ghubrah Ash Shamaliyah, Al Azaiba North, Al Azaiba South and Al Khuwayr South

Home to the busy downtown Muscat area as well as the Sultan Qaboos Grand Mosque, national Omani soccer stadium and beautiful beaches, this central Muscat area contains major local and international points of interest. The map below shows the provider with the strongest RSRP signal strength for a given area during Q2-Q3 2021. We saw a seemingly even competition between Ooredoo and Omantel, with each provider showing stronger RSRP signal strength in bands near the major highway and major sightseeing activities.

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However, when we look at each individual mobile operators’ 4G LTE RSRP, we see the area on Sultan Qaboos St. that includes Oman Avenues Mall, LuLu Hypermarket-Bousher, Muscat Grand Mall, Sharaf DG Muscat Mall and IKEA Muscat was fiercely competitive. Ooredoo had strong signal strength near the north of this area while Omantel had strong signal strength near in the middle of this area, fading slightly within the shopping mall areas. Omantel also had strong signal strength along most of Qaboos St. and lower signal strength within many of the neighborhoods beyond that core roadway. In that last respect, Ooredoo seemed to be doing a little better with more red showing in some of the neighborhood areas where Omantel fell short.

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Oman’s future mobile experience is faster, competitive 5G

Like many of its peers in the Gulf Cooperation Council (GCC), Oman has set in place a strategic vision for its economic development as it looks to diversify its economy away from a reliance on oil. Its e.Oman 2030 strategy highlights the realization of a high-speed, high density network infrastructure as a key enabling factor in achieving its goals of increased digital literacy and skills, the development and adoption of e-government services, and the digital transformation of Omani industries.

In October 2019, Oman’s Telecommunications Regulatory Authority (TRA) outlined its 5G roadmap in support of this objective. The regulator has granted Omantel and Ooredoo rights to a 100 MHz block of spectrum each in the C-band for 5G services, while reserving an additional 100 MHz block for a new entrant. The regulator also waived annual frequency fees for a year to encourage investment, while the operators undertook deploying 4,400 5G base stations over the following five years. According to the RTA, a total of 1,300 5G sites had been deployed in the market as of June 2021, equating to 5G coverage of 40% of the population. With 5G Availability in the market below 10%, it’s clear that operators need to do more to encourage 5G adoption.

Oman Future Telecommunications (OFT), operating under the Vodafone Oman brand, plans to launch commercial services in late 2021. OFT signed a strategic partnership with Vodafone in 2019 and was granted a license in 2021 to become Oman’s third network operator. OFT recently signed a managed services agreement with Ericsson to build and operate a greenfield 4G and 5G core and radio access network and already has agreements in place with Oman Tower Company and Oman Broadband to accelerate its network build. Increased competition in the market, particularly when 5G adoption is still in its early stages, will bring renewed focus on network speed as a differentiator. This is backed up by Vodafone Oman’s aggressive network rollout with Ericsson. Vodafone‘s experience in India — where the early 4G era and entrance of Reliance Jio saw price wars that led to both network operator consolidation and the amassing of large debt burdens by operators in the market — is likely to dissuade Vodafone from pursuing an aggressive pricing strategy in Oman.

Internet speeds in Oman are blazing forward and we’ll be watching closely to see how they change. Click here to learn more about Speedtest Intelligence and Cell Analytics.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 21, 2021

Taiwan’s Fixed Broadband Performance Remains Flat


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Internet speeds in East Asia and the Greater China region are some of the fastest in the world for both mobile and fixed broadband. During November 2021, five countries ranked in the top 30 of the Ookla® Global Index™ for fixed broadband internet speeds: Hong Kong (SAR) (4th), Mainland China (6th), South Korea (16th), Taiwan (24th) and Japan (27th). We decided to look further into Taiwan’s fixed broadband performance after evaluating the country’s mobile performance in our Global Index Market Analyses earlier this quarter. The following article uses Ookla Speedtest Intelligence® to examine how Taiwan’s fixed broadband performance compared to the rest of East Asia during Q3 2021, evaluate performance for Taiwan’s top providers and discover how fixed broadband performance fared among Taiwan’s largest cities.

Hong Kong and China saw download speeds rapidly increase over the past year

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Speedtest Intelligence revealed a divide in East Asia’s fixed broadband performance over the past year: China and Hong Kong have seen median download and upload speeds rapidly increase over the past year, while Japan, South Korea and Taiwan have seen speeds remain relatively unchanged. Hong Kong had the fastest median download speed in the countries we surveyed at 151.75 Mbps during Q3 2021. China followed at 120.25 Mbps. South Korea (96.00 Mbps), Japan (92.01 Mbps) and Taiwan (88.34 Mbps) rounded out our list.

Hong Kong and South Korea had upload speeds near 100 Mbps

Speedtest Intelligence discovered another divide in East Asia during Q3 2021: South Korea (94.72 Mbps), Hong Kong (94.47 Mbps) and Japan (86.11 Mbps) all had median upload speeds above 85 Mbps while Taiwan and China only had upload speeds at 38.42 Mbps and 35.71 Mbps, respectively.

Competition was tight among Taiwan’s top fixed broadband providers

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Competition was extremely close among Taiwan’s top fixed broadband providers for fastest median download speed during Q3 2021, with Home+ (93.73 Mbps) edging out kbro (92.72 Mbps) and HiNet (89.90 Mbps). TWM Broadband followed at 72.53 Mbps.

HiNet had the fastest median upload speed at 39.82 Mbps, followed by Home+ (31.26 Mbps), kbro (27.89 Mbps) and TWM Broadband (26.65 Mbps).

Taipei City had the fastest speeds in Taiwan

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Taipei City had the fastest median download and upload speeds among Taiwan’s most populous cities at 108.71 Mbps and 47.37 Mbps, respectively, during Q3 2021. New Taipei City (87.18 Mbps), Keelung City (84.69 Mbps) and Taoyuan City (80.75 Mbps) all reached median download speeds above 80 Mbps during Q3 2021. Chiayi City was the only city on our list to not reach median download speeds above 65 Mbps at 60.34 Mbps. For median upload speed, New Taipei City (36.97 Mbps) and Kaohsiung (36.17 Mbps) were the only cities with median upload speeds above 35 Mbps during Q3 2021. Every other city except Changhua achieved a median upload speed between 30 and 35 Mbps.

Taiwan’s top ISPs remain locked in tight competition, face new contenders in 5G

Taiwanese ISPs have risen to the challenge to deliver fast internet for consumers during the COVID-19 pandemic. But as life begins to move away from these extraordinary circumstances, ISPs face a new reality: 5G operators are able to compete with ISPs with lightning fast speeds. For all mobile 5G operators combined, Taiwan had a median 5G download speed at 296.63 Mbps during Q3 2021 — though Chunghwa Telecom achieved a blistering fast 440.93 Mbps, a far cry ahead of FarEastTone’s 335.17 Mbps, which was next on our list. That makes 5G operators very much in competition with Taiwanese ISPs.

We’ll continue monitoring how fixed broadband and mobile providers perform in Taiwan. If you want to learn more about Speedtest Intelligence, please inquire here.


台灣固定寬帶錶現持平

東亞和大中華地區的移動和固定寬帶網速在全世界名列前茅。 2021年11月,在Ookla® Global Index™排名前30位的國家/地區中,有5個來自上述地區:香港(第4位)、中國大陸(第6位)、韓國(第16位)、台灣(第24位)和日本(第27位)。本季度早些時候,我們在《全球指數市場分析》(Global Index Market Analyses)中評估了台灣的移動業務表現後,決定進一步研究台灣固定寬帶業務的表現。以下文章使用了Ookla Speedtest Intelligence®的數據,研究在2021年第三季度台灣固定寬帶性能的表現與東亞其他地區的比較,評估台灣主要服務提供商的表現情況,並探討台灣各大城市的固定寬帶性能表現如何。

在過去的一年中,香港和中國大陸的網絡下載速度迅速提高

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Speedtest Intelligence揭示了過去一年中東亞地區固定寬帶錶現的差異:中國大陸和香港的下載和上傳速度中值在過去一年裡迅速增長,而日本、韓國和台灣的速度則相對保持不變。在2021年第三季度我們調查的國家/地區中,香港的下載速度中值最高,為151.75Mbps。而中國大陸則以120.25Mbps的速度緊隨其後。韓國(96.00Mbps)、日本(92.01Mbps)和台灣(88.34Mbps)也榜上有名。

香港和韓國的上傳速度接近100 Mbps

Speedtest Intelligence在2021年第三季度發現了東亞地區的另一個明顯差距:韓國(94.72 Mbps)、香港(94.47 Mbps)和日本(86.11 Mbps)的上傳速度中值均高於85 Mbps,而台灣和中國大陸的上傳速度分別只有38.42 Mbps和35.71 Mbps。

台灣主要固定寬帶服務商之間競爭激烈

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在2021年第三季度,台灣各主要固定寬帶服務提供商在最快下載速度中值方面的競爭異常激烈:Home+ (93.73 Mbps)超過了kbro (92.72 Mbps)和HiNet (89.90 Mbps),而TWM寬帶則以72.53 Mbps的速度次之。

在上傳速度方面,HiNet的上傳速度中值為39.82 Mbps,其次是Home+ (31.26 Mbps)、kbro (27.89 Mbps)和TWM寬帶 (26.65 Mbps)。

台北市是全台灣網速最快的城市

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在2021年第三季度,對於台灣各大城市而言,台北市的下載和上傳速度中值是最快的,分別為108.71 Mbps和47.37 Mbps。新北市(87.18 Mbps)、基隆市(84.69 Mbps)和桃園市(80.75 Mbps)均達到了80Mbps以上的下載速度中值。而嘉義市是我們名單上唯一一個下載速度中值沒有超過65Mbps的城市(60.34 Mbps)。就上傳速度中值而言,新北市(36.97 Mbps)和高雄市(36.17 Mbps)是僅有的兩個在2021年第三季度上傳速度中值高於35 Mbps的城市。除了彰化市,其他城市的上傳速度中值在30Mbps到35Mbps之間。

台灣的主要互聯網服務提供商仍處於激烈競爭中,而且將面對5G領域新加入者的挑戰

在新冠肺炎疫情蔓延期間,台灣的互聯網服務提供商迎接挑戰,為消費者提供快速互聯網服務。但隨著生活開始恢復正常,各服務商又面臨著一個全新的現實情況:5G運營商將憑藉閃電般的網速與傳統互聯網服務提供商展開激烈競爭。就所有的移動5G運營商而言,在2021年第三季度,台灣的5G下載速度中值為296.63 Mbps——其中,中華電信的速度達到了440.93 Mbps,遠高於排名第二的遠傳電信的335.17 Mbps。這使得5G運營商與台灣互聯網服務提供商之間的競爭日益激烈。

我們將繼續關注台灣固定寬帶及移動服務提供商的表現。如果您想了解更多關於Speedtest Intelligence的更多信息,請點擊此處查詢

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 18, 2022

Speedtest Global Index Market Analyses Now Available for 41 Countries

Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 41 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 41 markets:

Africa and the Middle East

Algeria | Jordan | Kenya | Morocco | Nigeria
Qatar | South Africa | Tunisia | Turkey

Asia and Oceania

China | Hong Kong (SAR) | New Zealand | Philippines | Singapore
Taiwan | Thailand | Vietnam

Europe

Austria | Belgium | Czechia | Denmark | Estonia
Finland| France | Germany | Hungary | Luxembourg
Malta | Poland | Slovakia | Spain

North and South America

Argentina | Brazil | Canada | Chile | Colombia
Ecuador | Guatemala | Mexico | Peru | United States


Africa and the Middle East

Algeria

  • Mobile provider Ooredoo had the highest Speed Score (25.05) and Consistency Score (82.0%) in Algeria during Q4 2021.
  • Apple devices were the fastest devices in Algeria during Q4 2021, achieving a mean download speed of 26.44 Mbps.
  • Xiaomi’s Redmi K40 5G and Apple’s iPhone 12 Pro Max 5G took the top spots among popular devices with mean download speeds at 35.71 Mbps and 35.40 Mbps, respectively, during Q4 2021.

Jordan

  • Speedtest Intelligence found Umniah was once again the fastest mobile operator in Jordan during Q4 2021, earning a Speed Score of 34.82.
  • Umniah also had the highest Consistency Score at 94.2% during Q4 2021.
  • For the third quarter in a row, fixed broadband provider Orange held the fastest Speed Score at 81.62 during Q4 2021.
  • Fixed broadband provider DAMAMAX had the highest Consistency Score at 86.2% during Q4 2021.
  • Among popular mobile devices in Jordan, Apple’s iPhone 12 Pro Max 5G edged out the iPhone 12 5G for fastest median download at 38.91 Mbps to 38.35 Mbps, respectively, during Q4 2021.
  • Amman had the fastest median fixed broadband and mobile download speeds among Jordan’s most populous cities at 57.31 Mbps and 19.99 Mbps, respectively, during Q4 2021.

Kenya

  • Mobile provider Safaricom had the highest mobile Speed Score (29.67) in Kenya during Q4 2021.
  • Airtel edged out Safaricom for highest mobile Consistency Score (83.1%) during Q4 2021.
  • For fixed broadband, Faiba had the highest Speed Score (28.58) and Consistency Score (52.0%) in Kenya for the third quarter in a row during Q4 2021.
  • Apple took four out of the top five spots among popular devices in Kenya during Q4 2021, with the iPhone 12 Pro Max 5G achieving the highest mean download speed at 39.19 Mbps.
  • Mombasa had the fastest mean mobile download and upload speeds among Kenya’s most populous cities at 30.32 Mbps and 17.05 Mbps, respectively.
  • Mombasa also had the fastest mean fixed broadband download speed at 22.91 Mbps during Q4 2021.

Morocco

  • Mobile operator Maroc Telecom achieved the highest Speed Score (67.26) and Consistency Score (93.4%) during Q4 2021, both increases from Q3 2021 results.
  • Salé (44.92 Mbps), Marrakesh (44.32 Mbps) and Fes (43.57 Mbps) took the top spots for fastest mean mobile download speeds among Morocco’s most populous cities during Q4 2021.

Nigeria

  • For the fourth quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 35.35 during Q4 2021 — a slight increase from 33.43 during Q3 2021.
  • Airtel maintained the top spot for highest Consistency Score on mobile during Q4 2021 at 87.5% to MTN’s 85.8%.
  • Fixed broadband provider ipNX once again had the fastest Speed Score (22.05) and highest Consistency Score (42.8%) in Nigeria during Q4 2021.
  • The iPhone 12 Pro 5G was the fastest popular device in Nigeria during Q4 2021, achieving a mean download speed of 47.20 Mbps.
  • Kano retained the top spot among Nigeria’s most populous cities for fastest mean mobile download speed at 29.35 Mbps during Q4 2021.

Qatar

  • Ooredoo had the fastest Speed Score over mobile in Qatar for the third quarter in a row at 156.85 during Q4 2021.
  • 5G performance in Qatar was extremely competitive with Vodafone overtaking Ooredoo for the fastest median 5G download speed during Q4 2021 at 421.42 Mbps to Ooredoo’s 390.59 Mbps.
  • Vodafone had the highest mobile Consistency Score in Qatar at 93.2%, beating out Ooredoo’s 87.7% during Q4 2021.
  • Ooredoo had the fastest fixed broadband Speed Score at 77.45 and highest Consistency Score at 81.1% in Qatar during Q4 2021.
  • Apple’s iPhone 13 Pro Max beat out the iPhone 13 Pro for fastest popular device in Qatar during Q4 2021 with a median download speed of 431.49 Mbps to 399.06 Mbps, respectively. All top five devices during Q4 2021 achieved median download speeds greater than 240 Mbps.
  • Al Khor once again had the fastest median mobile download speed among Qatar’s most populous cities at 137.43 Mbps during Q4 2021 .
  • Umm Salal Muhammed had the fastest fixed broadband download speeds in Qatar at 90.79 Mbps during Q4 2021.

South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (54.46) and highest Consistency Score (73.0%) for the second quarter in a row during Q4 2021.
  • Among mobile operators, MTN had the fastest Speed Score (65.21) and highest Consistency Score (89.1%) during Q4 2021.
  • Apple devices had the fastest combined median download speed in South Africa at 37.98 Mbps and fastest median upload speed at 7.66 Mbps during Q4 2021.
  • The iPhone 13 Pro Max took top honors as the fastest popular device in South Africa during Q4 2021, achieving a median download speed of 97.59 Mbps, much faster than the Q3 2021 winning speed of 79.56 Mbps.

Tunisia

  • During Q4 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 51.46, a slight increase from Q3 2021.
  • Tunisie Telecom had the highest fixed broadband Speed Score in Tunisia at 10.70 Mbps during Q4 2021.
  • Apple’s iPhone 13 Pro Max had the fastest mean download speed in Tunisia among popular devices at 77.55 Mbps during Q4 2021.
  • Among popular chipsets, Qualcomm’s Snapdragon X60 5G had the fastest mean download speed in Tunisia at 77.08 Mbps during Q4 2021.
  • Gabes and Kairouan had the fastest mean mobile download speeds among Tunisia’s most populous cities at 50.78 Mbps and 50.47 Mbps, respectively, during Q4 2021.

Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q4 2021 at 71.49 and 94.6%, respectively. Both scores were slight increases from Q3 2021.
  • For fixed broadband in Turkey, TurkNet had the highest Speed Score (44.60) and Consistency Score (75.0%) during Q4 2021.
  • Istanbul had the fastest mean fixed broadband and mobile download speed among Turkey’s most populous cities at 53.29 Mbps and 54.05 Mbps, respectively, during Q4 2021.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed in Turkey at 59.20 Mbps to 45.02 Mbps, respectively, both slight increases from Q3 2021.

Asia and Oceania

China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q4 2021 with a Speed Score of 152.31, a moderate gain over Q3 2021.
  • On mobile, China Mobile achieved the highest Speed Score (161.10) and Consistency Score (92.9%) among China’s top providers during Q4 2021 — both increases from Q3 2021.
  • During Q4 2021, China Telecom achieved the fastest median 5G download speed at 300.00 Mbps, ahead of China Mobile (295.44 Mbps) and China Unicom (287.73 Mbps).
  • Among top device manufacturers, Huawei had the fastest median download speed at 130.28 Mbps in China during Q4 2021 — a substantial gain over Q3 2021’s top speed of 96.66 Mbps. Oppo followed at 103.57 Mbps, then Apple (101.52 Mbps), Vivo (98.26 Mbps) and OnePlus (94.78 Mbps).
  • Among popular devices in China, Huawei’s Mate 40 Pro 5G edged out Apple’s iPhone 13 Pro Max for the fastest median download speed during Q4 2021 at 284.81 Mbps to 270.06 Mbps. All five top devices achieved download speeds above 250 Mbps.
  • During Q4 2021, MediaTek’s Dimensity 700 5G chipset had the fastest median download speed in China at 291.77 Mbps during Q4 2021.
  • Tianjin once again had the fastest median fixed broadband download speed among China’s most populous cities at 247.84 Mbps, a moderate rise from its Q3 2021 results.
  • Tianjin also had the fastest median mobile download speed among China’s most populous cities at 139.19 Mbps during Q4 2021, edging out Shenzhen’s 130.27 Mbps. Across all major cities, there was a noticeable rise in speeds from Q3 2021 results.

Hong Kong (SAR)

  • China Mobile Hong Kong was the fastest mobile operator in Hong Kong for the fourth quarter in a row, earning a Speed Score of 84.79 in Q4 2021, a moderate increase from Q3 2021.
  • China Mobile Hong Kong once again showed the fastest 5G download speed, achieving a median speed of 179.20 Mbps during Q4 2021, a decline from its Q3 2021 results. Mobile provider 3 followed at 169.40 Mbps, then SmarTone at 148.15 Mbps and csl at 127.24 Mbps.
  • Among top device manufacturers in Hong Kong during Q4 2021, Apple overtook Samsung for fastest median download speed 50.30 Mbps to 45.20 Mbps.
  • During Q4 2021, the iPhone 13 Pro Max retained the top spot among popular devices in Hong Kong with a median download speed of 128.22 Mbps.
  • Qualcomm’s Snapdragon X60 5G was the fastest chipset in Hong Kong for median download speed at 114.13 Mbps during Q4 2021.

New Zealand

  • During Q4 2021, Vodafone was the fastest mobile operator in New Zealand, earning a Speed Score of 83.72, a moderate increase from Q3 2021.
  • Vodafone also achieved the fastest median 5G download speed in New Zealand at 344.06 Mbps during Q4 2021, an increase from Q3 2021. Spark followed at 298.85 Mbps.
  • For fixed broadband, MyRepublic blazed ahead in New Zealand with a Speed Score of 233.83 during Q4 2021.
  • The Apple iPhone 13 had the fastest median download speed among popular devices in New Zealand at 193.18 during Q4 2021, a huge increase over Q3 2021’s top speed of 92.26 Mbps.
  • Among popular device manufacturers, Apple took the top spot for the fastest median download speed in New Zealand at 51.64 Mbps during Q4 2021.
  • Hamilton overtook Christchurch for the fastest median mobile download speed at 80.98 Mbps during Q4 2021.
  • Wellington took the top spot for fastest median fixed broadband download and upload speed at 133.59 Mbps and 84.21 Mbps, respectively, during Q4 2021.

Philippines

  • During Q4 2021, Smart had the highest Speed Score (68.78) among top mobile operators in the Philippines, a moderate increase from Q3 2021.
  • Smart also had the fastest median 5G download speed in the Philippines during Q4 2021 at 220.89 Mbps, much faster than Globe’s 117.93 Mbps.
  • Competition for the fastest popular device wasn’t close during Q4 2021, with the iPhone 13 Pro Max dominating the closest competitor — the Samsung Galaxy S21 Ultra 5G — for fastest median download at 113.82 Mbps to 78.89 Mbps.
  • Caloocan retained top spot for fastest median download speed among the Philippines’ most populous cities at 25.24 Mbps during Q4 2021, a slight increase from its top speed in Q3 2021 of 22.05 Mbps.

Singapore

  • Speedtest Intelligence shows MyRepublic overtook ViewQuest as the fastest fixed broadband provider in Singapore in Q4 2021, achieving a Speed Score of 258.01 to ViewQuest’s 254.53.
  • Singtel was the fastest mobile provider in Singapore during Q4 2021, achieving a Speed Score of 113.80, a moderate increase from its Q3 2021 Speed Score of 99.74.
  • Singtel also blazed ahead of the competition for fastest median 5G download speed in Singapore at 289.01 Mbps during Q4 2021 — a notable rise from its median 5G download speed of 248.45 during Q3 2021.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Singapore during Q4 2021, achieving a median download speed of 138.40 Mbps.
  • Apple beat out Samsung for fastest device manufacturer in Singapore during Q4 2021, with Apple devices achieving a median download speed of 75.81 Mbps to Samsung’s 64.68 Mbps.

Taiwan

  • During Q4 2021, Chunghwa Telecom had the fastest median 5G download speed in Taiwan at 429.63 Mbps. FarEasTone followed at 309.35 Mbps, then Taiwan Mobile (285.05 Mbps), GT (242.23 Mbps) and TSTAR (147.95 Mbps).
  • FarEasTone had the highest Consistency Score in Taiwan during Q4 2021 at 93.9%, followed closely by Chunghwa Telecom (92.1%) and Taiwan Mobile (91.9%).
  • Among top device manufacturers during Q4 2021, Apple devices achieved the fastest median download speed in Taiwan at 63.02 Mbps, a moderate increase over Q3 2021.
  • The Apple iPhone 13 Pro Max had the fastest median download speed among popular devices in Taiwan at 168.43 Mbps during Q4 2021.
  • The Qualcomm Snapdragon X60 5G had the fastest median download speed among popular chipsets in Taiwan at 139.56 Mbps during Q4 2021.
  • Taipei had the fastest median mobile download speed among Taiwan’s most populous cities at 56.60 Mbps in Q4 2021, followed by New Taipei (52.54 Mbps), Taichung (51.69 Mbps) and Taoyuan (51.47 Mbps).

Thailand

  • Speedtest Intelligence revealed that AIS had the fastest Speed Score on mobile in Thailand at 74.02 during Q4 2021, beating out TrueMove H (68.12) and dtac (26.05).
  • AIS also had the fastest median 5G download speed in Thailand during Q4 2021 at 289.12 Mbps, followed by TrueMove H (217.84 Mbps) and dtac (35.73 Mbps).
  • Apple was the fastest major device manufacturer in Thailand with Apple devices achieving a median download speed of 43.82 Mbps during Q4 2021.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Thailand, edging out the iPhone 13 Pro for fastest median download at 158.97 Mbps to 152.09 Mbps during Q4 2021.

Vietnam

  • Viettel once again claimed the top spot as Vietnam’s fastest mobile provider during Q4 2021, earning a mobile Speed Score of 48.23, just faster than Vinaphone (45.51).
  • Viettel overtook Vinaphone for the highest mobile Consistency Score in Vietnam during Q4 2021 at 91.2%.
  • For fixed broadband, Vinaphone overtook Viettel as Vietnam’s fastest fixed broadband provider during Q4 2021, earning a Speed Score of 75.49 to Viettel’s 73.38. FPT Telecom followed at 71.10.
  • Apple’s iPhone 13 Pro Max had the fastest median download speed among popular devices in Vietnam at 72.39 Mbps during Q4 2021.
  • Ho Chi Minh City retained the top spot for the fastest median fixed broadband download and upload speeds among Vietnam’s most populous cities at 75.10 Mbps and 72.48 Mbps, respectively, during Q4 2021.
  • Da Nang retained the top spot for fastest median mobile download speed among Vietnam’s most populous cities at 43.88 Mbps during Q4 2021.

Europe

Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider with a Speed Score of 123.76 during Q4 2021. LIWEST was the closest competitor (85.16).
  • Magenta also had the highest Consistency Score in Austria for fixed broadband at 88.7% in Q4 2021.
  • A1 was once again the fastest mobile provider in Austria during Q4 2021, achieving a Speed Score of 74.06. Operator 3 followed at 58.01.
  • A1 also had the highest mobile Consistency Score in Austria during Q4 2021 at 93.2%.
  • The Apple iPhone 13 Pro Max had the fastest median download speed among popular devices in Austria at 116.24 Mbps during Q4 2021.

Belgium

  • Telenet decisively claimed its spot as Belgium’s fastest fixed broadband provider during Q4 2021, earning a Speed Score of 128.13. VOO followed at 109.76.
  • Among mobile operators, Telenet edged out BASE for the fastest Speed Score in Belgium at 65.61 to 65.59, respectively, during Q4 2021. It should be noted that Telenet owns the BASE brand. Proximus followed at 62.96 then Orange at 47.23.
  • Competition for fastest popular mobile device was tight in Belgium, with the iPhone 13 mini and iPhone 13 Pro achieving median download speeds of 98.53 Mbps and 98.31 Mbps, respectively.
  • Once again, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities, achieving a median speed of 79.69 Mbps during Q4 2021.
  • Competition for the fastest median fixed broadband download speed among Belgium’s most populous cities was close with Antwerp achieving a median download speed at 83.51 Mbps and Ghent achieving 83.02 Mbps during Q4 2021.

Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q4 2021, earning a Speed Score of 69.69, a moderate increase from 58.82 during Q3 2021.
  • Competition was extremely tight for highest mobile Consistency Score in Czechia during Q4 2021, with T-Mobile achieving 93.9%, followed by O2 (93.4%) and Vodafone (93.2%).
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q4 2021, achieving a Speed Score of 99.16, a slight increase from Q3 2021.
  • Vodafone once again had Czechia’s highest Consistency Score for fixed broadband during Q4 2021 at 77.6%.
  • Pilsen had the fastest median fixed broadband speed among Czechia’s most populous cities during Q4 2021, achieving a median download of 59.37 Mbps.
  • Pilsen edged out Brno for the fastest median mobile download speed at 63.65 Mbps to Brno’s 63.26 Mbps during Q4 2021.

Denmark

  • Fastspeed was once again Denmark’s fastest fixed broadband provider, earning a Speed Score of 301.58 during Q4 2021. Hiper followed at 260.78.
  • YouSee overtook Telenor as Denmark’s fastest mobile operator, earning a Speed Score of 101.72 to Telenor’s 91.91. Telia (89.84) and 3 (77.89) followed.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 13 Pro edged out the iPhone 13 Pro Max for the fastest median download speed during Q4 2021 148.17 Mbps to 144.68 Mbps.

Estonia

  • According to Speedtest Intelligence, Elisa was the fastest fixed broadband provider in Estonia during Q4 2021, achieving a Speed Score of 85.58.
  • Telia once again had the fastest mobile Speed Score in Estonia at 85.27 during Q4 2021, a slight increase from Q3 2021.
  • The Apple iPhone 13 Pro was the fastest popular device in Estonia, earning a median download speed of 107.31 Mbps during Q4 2021. The iPhone 13 Pro Max followed closely at 105.15 Mbps.
  • Among major cell phone manufacturers, OnePlus had the fastest median download speed in Estonia at 70.40 Mbps during Q4 2021, a moderate increase from Q3 2021.

Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q4 2021, earning a Speed Score of 86.43, a moderate increase from 79.26 during Q3 2021. DNA also edged out Telia for the highest Consistency Score 94.2% to 92.5%.
  • Telia beat out Elisa and DNA in Q4 2021 for the fastest 5G download speed in Finland, achieving a median download speed of 273.07 Mbps to DNA’s 243.87 Mbps and Elisa’s 231.13 Mbps.
  • Lounea overtook Telia as the fastest fixed broadband provider in Finland during Q4 2021, earning a Speed Score of 122.33 to Telia and Elisa’s 98.06.
  • Lounea also took the top spot for Finland’s highest fixed broadband Consistency Score at 90.2% during Q4 2021.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland at 80.49 Mbps during Q4 2021, a moderate increase from Q3 2021. However, the Apple iPhone 13 Pro Max had the fastest median download speed among popular devices at 157.23 Mbps.

France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q4 2021, with Bouygues narrowly edging out Free and Orange with a Speed Score of 135.66 to 134.09 and 134.07, respectively.
  • Orange once again earned the top spot as France’s fastest and most consistent mobile provider with a mobile Speed Score of 99.88 and a Consistency Score of 90.5% during Q4 2021.
  • During Q4 2021, Orange blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 342.29 Mbps, slightly slower than in Q3 2021. SFR followed at 232.09 Mbps.
  • The Apple iPhone 13 Pro Max was the fastest popular device in France during Q4 2021, edging out the iPhone 13 Pro with a median download speed of 149.83 Mbps to 136.57 Mbps.
  • During Q4 2021, Lyon achieved the fastest median fixed broadband download and upload speeds at 161.82 Mbps and 109.91 Mbps, respectively. Nice had the fastest median mobile download speed at 88.39 Mbps.

Germany

  • According to Speedtest Intelligence, Vodafone was once again Germany’s fastest fixed broadband provider during Q4 2021, earning a Speed Score of 130.99.
  • Telekom achieved the highest Speed Score (91.86) and Consistency Score (91.5%) among German mobile operators during Q4 2021.
  • Telekom retained the top spot for the fastest median 5G download speed in Germany at 187.99 Mbps during Q4 2021.
  • The iPhone 13 Pro Max had the fastest median download speed among popular devices in Germany during Q4 2021, edging out the iPhone 13 Pro 131.71 Mbps to 127.45 Mbps.

Hungary

  • Vodafone retained its top spot as Hungary’s fastest fixed broadband provider in Q4 2021, edging out Telekom with a Speed Score of 156.98 to 151.40. Vodafone also had the highest Consistency Score at 87.2% during Q4 2021.
  • Telenor overtook Magyar Telekom as Hungary’s fastest and most consistent mobile provider during Q4 2021, earning a Speed Score of 69.40 and Consistency Score of 90.8%.
  • Apple devices took the top spot among major device manufacturers in Hungary during Q4 2021, achieving a median download speed of 45.14 Mbps, a slight increase from Q3 2021.
  • The Apple 13 Pro dominated as the fastest popular device in Hungary during Q4 2021, achieving a median download speed of 93.66 Mbps.

Luxembourg

  • Eltrona overtook Tango as Luxembourg’s fastest fixed broadband provider during Q4 2021 by achieving a Speed Score of 131.60 to Tango’s 127.96.
  • POST was again the fastest mobile operator in Luxembourg during Q4 2021, achieving a large increase in Speed Score from 109.64 in Q3 2021 to 123.86 in Q4 2021.
  • POST also remained the most consistent mobile operator in Luxembourg with a Consistency Score of 96.9% during Q4 2021.
  • The iPhone 13 Pro was the fastest popular device in Luxembourg, achieving a median download speed of 161.69 Mbps during Q4 2021.
  • Differdange once again achieved the fastest median fixed broadband download and upload speeds among Luxembourg’s most populous cities at 140.24 Mbps and 94.55 Mbps, respectively, during Q4 2021.
  • Ettelbruck had the fastest median mobile download speed in Luxembourg at 113.73 Mbps Q4 2021.

Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q4 2021, earning a Speed Score of 128.11 and Consistency Score of 84.6%, both moderate increases from Q3 2021.

Poland

  • Speedtest Intelligence revealed that UPC was the fastest and most consistent fixed broadband provider in Poland during Q4 2021 achieving a Speed Score of 184.12 and Consistency Score of 88.8%.
  • T-Mobile had the highest Speed Score and Consistency Score among mobile operators in Poland during Q4 2021 at 61.88 and 93.7%, respectively.
  • Mobile operator Plus had the fastest median 5G download speed in Poland at 158.74 Mbps during Q4 2021.
  • The iPhone 13 Pro Max was the fastest popular device in Poland during Q4 2021, achieving a median download speed of 81.93 Mbps.
  • Warsaw had the fastest fixed broadband download speed among Poland’s most populous cities at 132.99 Mbps during Q4 2021.
  • Łódz edged out Warsaw for the fastest mobile download speed in Poland 47.23 Mbps to 45.09 Mbps.

Slovakia

  • Orange retained the top spot as Slovakia’s fastest mobile operator during Q4 2021 with a Speed Score of 60.65, edging out Telekom’s 57.50.
  • Telekom had the highest mobile Consistency Score in Slovakia during Q4 2021 at 93.4%.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 145.52 and a Consistency Score of 87.3%.
  • The Apple iPhone 13 Pro had the fastest median download speed among popular devices in Slovakia at 80.74 Mbps during Q4 2021.

Spain

  • Movistar once again provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 62.67 and Consistency Score of 90.9% during Q4 2021 — both moderate increases from Q3 2021.
  • Vodafone was again Spain’s fastest 5G provider by a wide margin during Q4 2021, achieving a median download speed of 277.11 Mbps, a noticeable dip from Q3 2021.
  • The Apple iPhone 13 Pro Max had the fastest median download speed in Spain at 95.55 Mbps during Q4 2021.
  • During Q4 2021, Madrid had the fastest median mobile download speed in Spain at 44.96 Mbps, edging out Barcelona at 44.28 Mbps.

North and South America

Argentina

  • Speedtest Intelligence revealed Personal remained Argentina’s fastest mobile operator during Q4 2021 with a Speed Score of 39.30.
  • La Plata edged out Buenos Aires for mobile download speeds in Argentina’s most populous cities with a median speed of 27.26 Mbps to Buenos Aires’ 25.65 Mbps during Q4 2021.

Brazil

  • Speedtest Intelligence reveals Claro remained the fastest and most consistent mobile operator in Brazil among top providers during Q4 2021, achieving a Speed Score of 48.10 and Consistency Score of 88.7%, both slight increases from Q3 2021.
  • Claro achieved the fastest median 5G download speed in Brazil at 71.16 Mbps during Q4 2021, followed by TIM (56.21 Mbps) and Vivo (55.95 Mbps).
  • Vivo edged out Oi and Claro for fastest Speed Score over fixed broadband in Brazil 105.49 to 99.62 and 98.44, respectively, during Q4 2021.
  • Among popular device manufacturers during Q4 2021, Apple had the fastest median download speed in Brazil at 30.68 Mbps. Apple devices took four out of five top spots among popular devices in Brazil with the iPhone 13 Pro Max achieving the fastest mean download speed at 59.00 Mbps.
  • For fixed broadband speeds among Brazil’s most populous cities, Brasilia edged out Goiânia for the fastest median download speed 105.01 Mbps to 102.93 Mbps during Q4 2021.
  • Brasília also had the fastest median mobile download speed among Brazil’s most populous cities at 35.08 Mbps during Q4 2021, a slight increase from Q3 2021.

Canada

  • Shaw was Canada’s fastest fixed broadband provider in Q4 2021, earning a Speed Score of 197.22, a moderate increase from Q3 2021.
  • Rogers edged out Shaw for the highest fixed broadband Consistency Score in Canada during Q4 2021 with 89.0% to Shaw’s 87.7%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q4 2021, achieving a Speed Score of 98.29, a notable increase from Q3 2021.
  • Videotron remained Canada’s most consistent mobile operator during Q4 2021, achieving a Consistency Score of 91.2%.
  • Competition for the fastest 5G was fierce during Q4 2021 with no statistical winner. Bell and TELUS achieved median 5G download speeds of 171.39 Mbps and 167.74 Mbps, respectively. Bell had the fastest median 5G download speed when looking at the full period of Q3-Q4 2021.
  • There was no statistical winner for highest 5G Availability in Canada during Q4 2021, with Rogers at 41.3% and TELUS at 39.9%.
  • New Brunswick was Canada’s fastest province for fixed broadband during Q4 2021, achieving a median download speed of 132.65 Mbps. Newfoundland and Labrador was the fastest province for mobile in Canada at 81.94 Mbps during Q4 2021.
  • St. John’s achieved the fastest median fixed broadband and mobile download speeds among Canada’s most populous cities at 166.11 Mbps and 160.48 Mbps, respectively.
  • Google devices had the fastest combined performance in Canada during Q4 2021, achieving a median download speed of 83.98 Mbps.
  • The iPhone 13 Pro Max was the fastest popular device in Canada during Q4 2021, with a median download speed of 144.24 Mbps.

Chile

  • According to Speedtest Intelligence, Claro was the fastest mobile operator in Chile with a Speed Score of 26.18 during Q4 2021, a slight increase from Q3 2021. Claro also had the highest Consistency Score at 81.0%.
  • The Samsung Galaxy S21+ 5G had the fastest mean download speed among popular devices in Chile at 84.29 Mbps during Q4 2021, edging out the Xiaomi 11T Pro.
  • Among device manufacturers in Chile during Q4 2021, Samsung had the fastest mean download speed at 30.13 Mbps, edging out Xiaomi (27.32 Mbps). Apple, Motorola and Huawei followed.
  • Valparaíso had the fastest mobile download speed in Chile during Q4 2021, achieving a mean of 33.59 Mbps. Temuco and Viña del Mar were close followers at 31.25 Mbps and 27.74 Mbps, respectively.

Colombia

  • Tigo was the fastest mobile operator in Colombia during Q4 2021, achieving a Speed Score of 24.02. WOM followed at 19.24. Tigo also had the highest Consistency Score at 82.9%.
  • Among popular devices in Colombia during Q4 2021, the Apple iPhone 13 Pro Max edged out the iPhone 12 Pro Max 5G for fastest mean download speed at 33.91 Mbps to 31.12 Mbps.
  • Barranquilla edged out Cali for the fastest mean mobile download speed among Colombia’s most populous cities at 22.41 Mbps to 22.21 Mbps during Q4 2021.

Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q4 2021, achieving a Speed Score of 43.58 and Consistency Score of 74.0%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q4 2021, with a Speed Score of 35.82 and Consistency Score of 88.6%.
  • During Q4 2021, the Apple iPhone 12 Pro 5G was the fastest popular device in Ecuador, recording a mean download speed of 40.01 Mbps. Apple devices took all of the five top spots on this list.
  • Guayaquil had the fastest fixed broadband among Ecuador’s most populous cities during Q4 2021, earning a mean download speed of 42.86 Mbps. This edged out Quito’s mean download of 41.27 Mbps.
  • Machala had the fastest mean mobile download speed in Ecuador during Q4 2021 at 28.25 Mbps.

Guatemala

  • According to Speedtest Intelligence, Claro was the fastest and most consistent mobile operator in Guatemala during Q4 2021, achieving a Speed Score of 37.29 and Consistency Score of 87.0%.
  • Tigo was the fastest and most consistent fixed broadband provider in Guatemala during Q4 2021 with a Speed Score of 20.89 and Consistency Score of 41.3%.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Guatemala during Q4 2021, edging out the iPhone 12 5G with a mean download speed of 49.31 Mbps to the iPhone 12 5G’s 48.68 Mbps.
  • Villa Canales had the fastest mean mobile download speed among Guatemala’s most populous cities at 37.93 Mbps, during Q4 2021.
  • Villa Nueva had the fastest mean fixed broadband download speed in Guatemala at 30.04 Mbps during Q4 2021.

    Mexico

    • Speedtest Intelligence reveals Telcel remained Mexico’s fastest mobile operator during Q4 2021, earning a Speed Score of 46.91.
    • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 87.6% during Q4 2021.
    • Totalplay was the fastest and most consistent fixed broadband provider in Mexico during Q4 2021, achieving a Speed Score of 50.37 and Consistency Score of 73.7%
    • Apple devices had the five fastest mean download speeds among popular phones in Mexico during Q4 2021. The iPhone 13 Pro Max narrowly beat out the iPhone 12 Pro 5G for the fastest popular device during Q4 2021, achieving respective speeds of 69.45 Mbps and 68.36 Mbps.
    • Veracruz once again showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q4 2021, recording a download speed of 45.09 Mbps and mean upload speed of 19.04 Mbps.
    • Monterrey beat out Mexico City for the fastest fixed broadband download speed, earning a mean speed of 75.10 Mbps to Mexico City’s 70.99 Mbps during Q4 2021.

    Peru

    • According to Speedtest Intelligence, Winet Telecom was Peru’s fastest fixed broadband provider during Q4 2021 by a wide margin, achieving a Speed Score of 99.23. Winet Telecom also had the highest Consistency Score on fixed broadband at 90.6% during Q4 2021.
    • Claro was the fastest mobile operator in Peru during Q4 2021, earning a Speed Score of 36.91.
    • Claro also had the highest mobile Consistency Score in Peru during Q4 2021, narrowly edging out Entel at 78.1% to 77.5%.
    • Among major device manufacturers, Apple devices achieved the fastest mean download speed by a wide margin in Peru during Q4 2021, achieving 43.46 Mbps to Samsung’s 25.41 Mbps.

    United States

    • Speedtest Intelligence reveals Verizon was once again the fastest fixed broadband provider in the United States during Q4 2021, earning a Speed Score of 201.10, much higher than in Q3 2021 when it achieved 178.38.
    • T-Mobile was once again the fastest and most consistent mobile operator in the U.S. during Q4 2021, achieving a median download speed of 90.65 Mbps and a Consistency Score of 87.3% — both large increases over Q3 2021.
    • Looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q4 2021 at 187.12 Mbps — a significant increase from 135.17 Mbps during Q3 2021.
    • During Q4 2021, T-Mobile also had the best 5G Availability in the U.S. at 61.4%.
    • T-Mobile had the highest 5G Consistency Score at 81.5% during Q4 2021.
    • The iPhone 13 Pro Max and iPhone 13 Pro were the fastest popular devices in the U.S. during Q4 2021 at 90.58 Mbps and 89.61 Mbps, narrowly faster than the Google Play 6 5G (89.05 Mbps).
    • Among popular device manufacturers in the U.S., Google devices were the fastest, achieving a median download speed of 60.82 Mbps during Q4 2021.
    • Looking at the fastest chipsets in the U.S., there was no statistical winner during Q4 2021, with the Qualcomm Snapdragon X60 5G achieving 88.56 Mbps and the Google Tensor 86.73 Mbps.
    • Jersey City, New Jersey had the fastest median mobile download speed in the U.S. at 107.20 Mbps during Q4 2021. Tampa, Florida (106.50 Mbps) and Washington, DC (103.49 Mbps) were the only other U.S. cities to achieve median mobile download speeds above 100 Mbps.
    • Charlotte, North Carolina had the fastest fixed broadband speed among the U.S.’s most populous cities during Q4 2021, edging out Raleigh, North Carolina 204.61 Mbps to 202.93 Mbps.

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