| February 16, 2022

This is How Fast Fiber is in Canada’s Provinces and Cities

Consumers want faster internet but they often wonder whether it’s worth the extra money to upgrade from services like DSL to fiber-optic broadband, sometimes referred to as fiber-to-the-home (FTTH). We’ve analyzed new data from Speedtest Intelligence® in Canada during Q4 2021 to help provide an answer for consumers as fiber connectivity expands across Canada. We’ve looked at speeds in provinces and in major cities in Canada.

Fiber upload speeds are up to 12x faster at the provincial level in Canada

Bell and TELUS serve different parts of the country with their fiber offerings so we’ve analyzed each province with an eye to how much faster the relevant fiber provider’s offerings are compared to the median speeds for all other fixed broadband providers combined.

Our analysis of Speedtest Intelligence data from all Canadian provinces during Q4 2021 showed that fiber from Bell and TELUS is faster than median speeds for all other fixed broadband providers combined. Bell Fiber was faster than the market average of other internet providers for median download speeds in New Brunswick (1.8x), Newfoundland (1.8x), Nova Scotia (1.9x), Ontario (2.4x), Prince Edward Island (3.1x), and Québec (3.3x). TELUS Fiber was faster than other fixed broadband in Alberta (1.9x) and British Columbia (1.4x).

Upload speed is the major differentiator for fiber compared to other fixed broadband technologies. Bell Fiber showed a huge advantage over other fixed broadband for median upload speeds in all provinces as follows: New Brunswick (7.4x), Newfoundland (10.9x), Nova Scotia (11.5x), Ontario (10.8x), Prince Edward Island (12.4x), and Québec (8.5x). TELUS Fiber was faster than other fixed broadband for upload speeds in Alberta (7.5x) and British Columbia (5.3x).

There were insufficient samples to analyze Bell Fiber, operating as Bell MTS, in Manitoba where the fixed broadband averages were 83.06 Mbps (download) and 16.13 Mbps (upload). Bell Fiber and TELUS Fiber don’t provide service in the following provinces, but we’ve provided their median fixed broadband speeds for comparison: Northwest Territories (55.63 Mbps download / 11.45 Mbps upload), Nunavut (insufficient data), Saskatchewan (68.43 Mbps / 17.04 Mbps), Yukon (43.96 Mbps / 10.56 Mbps). There is clearly a lot of room to expand fiber access to additional Canadian provinces, places that currently show lower fixed broadband speeds overall.

Infrastructure improvements like laying fiber are very expensive as they often require providers to dig up city streets to physically lay new lines. This often means that fiber deployments are limited to areas with high population density where providers are more likely to recoup costs. This means not everyone has access to this faster technology, but in areas where fiber exists, it could well be worth the upgrade. And with data on how much faster fiber is, perhaps consumers can push for more fiber access in underserved areas.

Fiber shows up to 11x advantage for upload speeds in major Canadian cities

A look at data from major cities in Canada during Q4 2021 showed that fiber speeds are  most often comparable to or faster than other fixed broadband. Median download speed on Bell Fiber was faster than other fixed broadband in Halifax (1.5x), London (1.8x), Montréal (3.2x), Québec City (3.2x), St. John’s (1.0x), and Toronto (2.3x). TELUS Fiber was faster for download speed than other fixed broadband in Calgary (1.2x), Edmonton (1.3x), and Vancouver (1.7x).

Fiber upload speeds tell a more dramatic story in major Canadian cities. Bell Fiber’s median upload speed was faster than other fixed broadband in Halifax (11.4x), London (8.6x), Montréal (9.4x), Québec City (7.3x), and Toronto (11.0x). Upload speed set TELUS Fiber apart as faster in Calgary (5.1x), Edmonton (5.6x), and Vancouver (6.6x).

If you’re considering upgrading to fiber, take a Speedtest®. Your results will show you if fiber might be an upgrade or if your service is fast enough for now. If you’re a fixed broadband provider who would like to work with Ookla for in-depth analysis of your fiber offerings versus other tariff plans, contact us.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 18, 2019

A Global Look at Mobile Modem Market Share and Device Performance

Analysts discuss the latest devices all the time, but rarely is enough attention paid to the phone’s real powerhouse — the modem. We were interested to see how market share for modem manufacturers divides up on a global level, so we investigated device data from Speedtest IntelligenceTM during Q3 2019. We also looked at how popular phones performed in different markets, including a look at 5G phones in 5G countries.

Global modem market share

Ookla_Global-Modem-Market-Share_1219-2

Speedtest data showed Qualcomm was the most common modem manufacturer in 133 countries during Q3 2019 — the highest market share was in Hong Kong with 73.6% of the devices analyzed showing Qualcomm modems. Qualcomm’s slimmest majority was in Botswana with 25.6% of devices analyzed showing Qualcomm modems.

This is not surprising as Qualcomm chipsets power many flagship devices sold around the world. In the U.S., virtually all Android OEMs use Qualcomm-powered chipsets. The latest Qualcomm Snapdragon 855+ mobile platform with Snapdragon X24 integrated LTE modem (up to 2Gbps) powers popular devices from Samsung, LG and OnePlus. It’s worth noting that Qualcomm has multi-year licensing deals with multiple OEMs based in China, namely Vivo, OPPO, Lenovo, Xiaomi and OnePlus, providing their complete modem-to-antenna solutions for optimal RF performance. This includes valuable RF Front End (RFFE) components such as power amplifiers, envelope trackers, RF switches, filters and antenna tuners.

These OEMs also have access to Qualcomm’s first and second generation 5G modems. As of right now, Qualcomm is also the only chipset manufacturer providing modem-to-antenna solutions for 5G millimeter wave (mmWave) deployments, providing all-in-one mmWave antenna modules that contain radio transceiver, RFFE and phased array antenna.

Intel was the most common modem manufacturer in 32 counties during Q3 2019. The highest percentage of devices with Intel modems was seen in Greenland at 55.6%. Intel’s slimmest majority was in South Africa with 28.6% of devices analyzed showing Intel modems. Intel’s main customer in the smartphone space is Apple. Starting in 2016, Apple began powering some iPhone devices with Intel’s flagship LTE chipsets, and since 2018, all iPhones have Intel’s cellular chipsets.

Samsung was the most common modem manufacturer in 16 countries during Q3 2019. South Korea had the highest percentage of devices with Samsung modems at 53.8%. Samsung’s slimmest majority was in Mozambique with 29.1% of devices analyzed powered by Samsung modems. Samsung’s Exynos LTE modem is seen in variants of Samsung’s Galaxy S and Note devices. Except in the Americas and China, most of Samsung’s flagship S10 and Note 10 devices around the world are powered by Samsung’s own Exynos 982x SoC (system on a chip), with an integrated LTE Category 20 modem capable of download speeds of up to 2 Gbps.

Speedtest data showed HiSilicon as the most common modem manufacturer in two countries during Q3 2019. In Costa Rica, 32.4% of devices analyzed showed HiSilicon modems, and in Namibia that number was 27.6%. HiSilicon is a semiconductor company based in Shenzhen and fully owned by Huawei. Huawei integrates its own flagship modem into its flagship P and Mate series devices. These devices have a large user base in Europe, the Middle East and Asia.

Device performance is affected by market factors

A phone’s performance is always going to depend on the conditions within its specific market. Factors affecting network performance can include: geography, cell site and population density, the amount of wireless spectrum deployed and the overall capabilities of user equipment seeded to market. Multiple factors can impact the performance of a device, including: varying degrees of RF transparency in the materials used for device chassis, variations in RF front-end and antenna design complexity and whether the baseband processor is more or less capable of handling network tasks. We used Speedtest data to analyze how three popular phones — the Apple iPhone Xs, the Huawei Mate 20 Pro and the Samsung Galaxy S10 — performed in specific markets around the world during Q3 2019. We excluded data from devices with fewer than 100 samples in a market during the period.

Mean-DL-Speeds-on-Flagship-Phones

The Samsung Galaxy S10 was the fastest of these three devices in all but five markets during Q3 2019. However, the mean download speed on the Galaxy S10 varied between 18.06 Mbps in India and 95.91 Mbps in Canada. The Huawei Mate 20 Pro showed the fastest mean download speed of these three devices in France and the U.K. during Q3 2019 and often placed second in the remaining markets on the list. Mean download speed on the Mate 20 Pro during Q3 2019 ranged from 14.57 Mbps in India to 93.66 Mbps in Canada.

Apple’s iPhone Xs was at a slight disadvantage in this comparison, as it came out in 2018 where the other devices debuted in 2019. Because the iPhone 11 was not fully seeded to markets in Q3 2019, we considered its predecessor, the iPhone Xs, in this analysis. The iPhone Xs showed the fastest mean download speed in Germany, Japan and Nigeria during Q3 2019. Mean download speeds on the iPhone Xs varied from 15.92 Mbps in India to 71.72 Mbps in Canada.

Device performance in 5G markets

5G currently offers the pinnacle of mobile performance. We looked at 5G-capable devices in markets where 5G exists to see how download speeds compare. These results include Speedtest results on all technologies, not just 5G, which means averages also reflect consumers using 5G phones with a 4G connection.

Mean-DL-Speeds-on-5G-Phones

Both the Samsung Galaxy S10 5G and the Huawei Mate 20 X 5G showed mean download speeds in excess of 200 Mbps in some markets during Q3 2019. However, there’s clearly some difference in which devices are supported by which operators, as not all operators in 5G markets are offering 5G equally (if at all). Related, the Samsung Galaxy S10 5G models sold in the U.S. and China are powered by Qualcomm’s first-generation Snapdragon X50 5G modem, while other 5G markets receive the variant powered by Samsung’s in-house Exynos 5100 5G modem.

Mobile operators continue to incentivize consumers to upgrade to newer and more capable devices to ensure a more efficient use of spectrum assets for network operators. This leads to an improved utilization of shared resources, faster overall speeds and better quality of experience.

We’re looking forward to updating these analyses as more markets adopt 5G and as newer and even faster phones are released. For more information about how our device data can help you, contact us.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 10, 2020

Massive Expansions and Huge Improvements in Speed: The Worldwide Growth of 5G in 2020

The rapid expansion of 5G in countries across the globe was a bright spot in a year that needed one. But just how great is the news? We examined Speedtest Intelligence® data from over 60.5 million Speedtest® results during Q3 2020 to see how much speeds have improved, where download speeds are the fastest at the country and capital level, where 5G deployments have increased and what worldwide 5G coverage looks like now. We also looked at countries where 5G doesn’t yet reach to understand where good news might be on the horizon.

We have only included countries with commercially available 5G on these lists in order to provide a more accurate view of the performance consumers can reasonably expect. While our data shows results for many countries where 5G is not yet commercially available, these tests are likely results from engineers testing their own networks. In addition, we’re only providing analysis for countries with more than 200 samples during Q3 2020. The bars shown in our charts are 95% confidence intervals, which represent the range of values in which the true value is likely to be. Countries marked in tables with an asterisk first launched 5G commercially in 2020.

5G downloads were 954% faster than 4G at the global level

The worldwide median download speed over 5G was 954% faster than that over 4G during Q3 2020. Median upload speed over 5G was 311% faster than that over 4G. Consumers are eagerly adopting the new technology and many have wanted to measure the full throughput capacity of their network connection. In Q3 2020 alone, there were 4,324,788 Speedtest results over 5G.
Median-Speeds-Worldwide_1220-1

United Arab Emirates had the fastest 5G

United Arab Emirates topped the list of countries with the fastest top 10% 5G download speed in Q3 2020. Top 10% (or 90th percentile) measures the speeds seen by the fastest 10% of users and is a way to gauge what each country’s networks are capable of. Saudi Arabia was second for top 10% 5G download speed, Norway third, Spain fourth and Japan fifth.
Fastest-Countries-Top-5G-Download-Speed_1220-2

Another way to measure 5G performance is to look at median 5G download speed, which is a better predictor of the kind of performance most 5G customers can expect. Norway was the country with the fastest median download speed over 5G during Q3 2020. U.A.E. was second in this category, South Africa third, Saudi Arabia fourth and Spain fifth.
Fastest-Countries-Median-5G-Download-Speed_1220-2

It’s notable that Japan was on the list of 10 countries with the fastest top 10% 5G download speed but not on the list of 10 countries with the fastest median download speed over 5G. No matter how fast a country’s mobile infrastructure is, many other factors go into median 5G speeds, including device adoption and spectrum allocation.

Abu Dhabi tops list of 5G speeds in world capitals

Our examination of 5G performance for 18 world capital cities with 5G during Q3 2020 found that Abu Dhabi had the fastest median download speed over 5G at 546.81 Mbps. Riyadh was second, Madrid third, Seoul fourth and Kuwait City fifth. As we saw at the country level, median upload speed was much lower than download speed.
Median-5G-Performance-Capitals_1220-2

How 5G performance and time spent compare within regions

We looked more closely at 5G performance across several intergovernmental organizations and trade blocs to get a better sense of how countries are performing in comparison to their neighbors and trade partners. We also calculated Time Spent on 5G, the proportion of time that users with 5G-capable devices spent on 5G, for each country.

Italy had the fastest 5G among G7 countries, U.S. the slowest

Italy had the fastest median download speed over 5G of all the G7 countries. Japan was second, Canada third, the U.K. fourth and Germany fifth. The U.S. had the highest Time Spent on 5G, followed by Canada. For a deeper analysis of 5G in the U.K., read our previous coverage. Because France launched commercially available 5G only within the last couple of weeks, we have not included it on this table.
5G-Performance-G7-Countries_1220

South Africa was the only country in the African Union with sufficient 5G to rate

As we saw above, South Africa’s impressive median download speed over 5G ranked the country third in the world during Q3 2020. South Africa was only one of two countries in the African Union to have commercially available 5G during Q3 2020. The other, Madagascar, did not have sufficient samples to properly analyze. Time Spent on 5G in South Africa was very low, an indication that 5G is not yet widely available there.
5G-Performance-Africa_1220

South Korea had the fastest 5G in APEC countries, U.S. the slowest

A median download speed over 5G of 411.11 Mbps put South Korea comfortably at the top of Asia-Pacific Economic Cooperation (APEC) countries with the fastest 5G during Q3 2020. Thailand was second, Australia third, China fourth and Taiwan fifth. 5G speeds represented the largest improvement over 4G in the Philippines where the median download speed over 4G during Q3 2020 (9.36 Mbps) was substantially lower than that of other countries on this list.

South Korea and the U.S. tied for highest Time Spent on 5G among APEC countries during Q3 2020, followed by Hong Kong and Taiwan.
5G-Performance-APEC_1220

Spain had the fastest 5G in the E.U., Poland the slowest

Spain showed the fastest median download speed over 5G among the 11 European Union (E.U.) countries with sufficient 5G samples to rank during Q3 2020. Hungary was second, Finland third, Romania fourth and Ireland fifth. Spain’s median download speed over 5G also represented the largest gain over 4G among all of these countries, partially because Spain had the second slowest median download speed over 4G. France is not included on this list because 5G did not become commercially available in the country until after Q3 2020.

The Netherlands had the highest Time Spent on 5G among E.U. countries during Q3 2020, indicating that customers with 5G phones are able to spend far more time on 5G there than in other E.U. countries. Denmark was second for Time Spent on 5G among EU countries in Q3 2020 and Finland third.
5G-Performance-EU_1220

U.A.E had the fastest 5G in Gulf Cooperation Council Countries

With the second fastest median download speed over 5G in the world, U.A.E. was also the Gulf Cooperation Council (GCC) country with the fastest 5G during Q3 2020. Saudi Arabia was second and Qatar third. While Oman does have commercially available 5G, there were insufficient samples in the country during Q3 2020 to properly analyze performance.

5G represented the largest improvement over 4G in Kuwait and Bahrain, countries that had slower median download speeds over 4G than their neighbors.

Time Spent on 5G was relatively high in all the GCC countries on this list, except Bahrain, when compared to other countries in the world during Q3 2020. Qatar showed the highest Time Spent on 5G among GCC countries in Q3 2020 at 16.0%. U.A.E. was second and Saudi Arabia third.
5G-Performance-GCC_1220

Brazil was the only MERCOSUR country with sufficient 5G to rate

Brazil’s median download speed over 5G of 84.60 Mbps during Q3 2020 may not seem fast for 5G, but it still puts Brazil well ahead of other countries in the Southern Common Market (MERCOSUR), most of which do not yet have 5G at all. We did see 5G results in Colombia, but there were insufficient samples to properly compare.

Time Spent on 5G in Brazil during Q3 2020 was not quite one percent, indicating that customers do not have much access to 5G yet.
5G-Performance-MERCOSUR_1220

The U.S., Europe and Asia see widespread 5G coverage

Data from Cell Analytics™ shows a global view of 5G coverage in Q3 2020. This map, based on 5G connectivity data for opted-in Speedtest users, shows that 5G is spreading rapidly across the U.S., Europe, the Arabian Peninsula and Asia. In other regions, 5G is primarily available in larger cities, if at all.
Global-5G-Coverage_1220

99 countries worldwide had 5G, in 14,643 total cities

The number of countries with 5G deployments increased 62.3% between Q3 2019 and Q3 2020, with 99 countries having 5G deployments at the end of Q3 2020, according to the Ookla 5G Map™. There were 14,643 cities worldwide with 5G deployments at the end of Q3 2020, a 1,671% increase over Q3 2019. The total number of deployments worldwide was 17,046. The counts here and throughout this section include commercially available 5G as well as 5G networks with limited availability and those in pre-release.

Countries with the Most 5G Cities
Ookla 5G Map™ | Q3 2020
Country Numbers of Cities with 5G
United States 7,583
Germany 2,312
Austria 1,104
Netherlands* 1,009
Switzerland 554
Thailand* 325
Ireland 214
Puerto Rico 187
United Kingdom 169
Kuwait 97

The U.S. had the most cities with 5G deployments at the end of Q3 2020 with 7,583. Germany was second, Austria third, the Netherlands fourth and Switzerland fifth. A deployment is when a provider has some level of 5G presence in a city. A city can have multiple deployments when more than one provider is present.

Countries with the Largest Growth in Number of Deployments
Ookla 5G Map™ | Q3 2020
Country 5G Deployments as of Q3 2020 % Change Q3 2020 vs Q3 2019
Netherlands* 1,071 50,350%
Thailand* 451 32,401%
United States 7,808 21,566%
Germany 2,417 11,460%
Canada* 93 7,600%
Austria 1,173 4,918%
Ireland 236 4,180%
Poland 81 3,150%
Japan* 75 2,050%
Oman 50 2,000%

The Netherlands showed the largest percentage change in the number of 5G deployments between Q3 2019 and Q3 2020 with a 50,350% jump from two deployments in Q3 2019 to 1,071 in Q3 2020. Thailand saw the second largest percentage increase, the U.S. third, Germany fourth and Canada fifth.

Most early trials and commercial deployments of 5G spectrum allocations around the world have been centered around fallow swaths of the mid-band (3.3 GHz – 4.2 GHz) spectrum. With the recent commercialization of Dynamic Spectrum Sharing (DSS) across all major 5G infrastructure vendors, there is now increasing demand for 5G support on many existing 4G frequencies, ranging from 600 MHz to 2.5 GHz. In unique 5G markets like Japan, there is an additional need for the 4.5 GHz band as well as the millimeter wave (FR2).

In the United States, early deployments leveraged millimeter wave frequency bands in the 28 GHz and the 39 GHz, which delivered impressive speeds in a very constrained footprint. The rapid 5G deployment in the 600 MHz band has added a substantial nationwide 5G footprint — and with that, much wider 5G availability for many more Americans. With the recent merger between T-Mobile and Sprint, the deployment of 2.5 GHz spectrum has been significantly accelerated, which should improve both network efficiency and user experience on T-Mobile’s network. Additionally, next year’s availability of 5G Carrier Aggregation will allow T-Mobile to combine 600 MHz with 2.5 GHz to deliver improved 5G speeds on top of the existing nationwide footprint. In addition, DSS has recently been deployed by AT&T and Verizon, which allows operators to choose from existing low-band spectrum assets (850 MHz) and deliver both LTE and 5G at the same time. This feature alone doesn’t add a significant boost in perceived user experience, but will certainly improve the 5G footprint.

China showed the highest percentage of 5G test samples

Another way to measure 5G adoption is to look at the proportion of samples taken over 5G relative to the total number of samples on all technologies. Speedtest Intelligence is uniquely positioned to measure global growth in 5G because of the worldwide adoption of Speedtest apps. China had the highest percentage of 5G Speedtest results compared to other mobile technology types in Q3 2020 at 18.9%. South Korea was second, Hong Kong third, Puerto Rico fourth and Qatar fifth.

Countries with the Most 5G
Speedtest Intelligence® | Q3 2020
Country 5G Samples as a % of Total
China 18.9%
South Korea 15.8%
Hong Kong (S.A.R.)* 7.9%
Puerto Rico 6.7%
Qatar 5.7%
United States 5.5%
Netherlands* 4.9%
United Arab Emirates 4.6%
Kuwait 4.6%
Australia 4.2%

What 5G will look like in 2021

With recently announced device chipset advancements expected in 2021, including 5G Carrier Aggregation, operators will be able to combine two 5G frequency bands in the sub-6GHz (FR1) range, allowing not only faster speeds, but also greater coverage. More importantly, the ability to combine Frequency Division Duplexing (FDD) and Time Division Duplexing (TDD) FR1 channels will enable operators to leverage low-band frequencies (sub-1GHz) for uplink transmissions (user device to cell site), while combining the low-band with the mid-band (2.5 GHz, 3.5 GHz) on the downlink. This should significantly expand the availability of fast 5G download speeds across larger geographies.

Similarly, DSS — which is a stepping stone to standalone 5G and allows for the simultaneous delivery of 4G and 5G technology on the same spectrum slice — will enable operators to combine already-deployed FDD spectrum with dedicated mid-band spectrum for an enhanced standalone 5G experience. This will unlock the full potential of 5G networks, such as ultra low latency and network slicing, while delivering an improved mobile experience to users.

Where 5G fails to reach

During Q3 2020 Speedtest Intelligence showed 55 countries in the world (with more than 200 samples) where more than 20% of samples were from 2G and 3G connections (combined). These are countries where, in many cases, 5G is still aspirational. As excited as we are about the expansion of 5G, we do not want to see these countries left behind.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest Intelligence® | Q3 2020
Country 2G & 3G Samples 4G Samples
Turkmenistan 74.9% 25.1%
Rwanda 52.3% 47.7%
Iraq 49.4% 50.6%
Belarus 46.5% 53.5%
Afghanistan 46.0% 54.0%
Antigua and Barbuda 40.2% 59.8%
Tajikistan 40.2% 59.8%
Suriname 39.7% 60.3%
Haiti 37.7% 62.3%
Syria 37.5% 62.5%
Ghana 36.0% 64.0%
Ethiopia 35.0% 65.0%
Mozambique 34.7% 65.3%
Benin 34.3% 65.7%
Angola 34.1% 65.9%
El Salvador 32.5% 67.5%
Moldova 31.8% 68.2%
Venezuela 30.3% 69.7%
Tanzania 30.0% 70.0%
Papua New Guinea 29.5% 70.5%
Jamaica 29.4% 70.6%
Sudan 29.2% 70.8%
Algeria 29.0% 71.0%
Namibia 28.5% 71.5%
Zimbabwe 28.5% 71.5%
Somalia 28.4% 71.6%
Nicaragua 28.1% 71.9%
Armenia 28.1% 71.9%
Bosnia and Herzegovina 28.1% 71.9%
Uzbekistan 27.8% 72.2%
Cameroon 27.5% 72.5%
Zambia 27.4% 72.6%
Uganda 26.6% 73.4%
Trinidad and Tobago 26.6% 73.4%
Honduras 26.5% 73.5%
Bangladesh 26.3% 73.7%
Burkina Faso 26.0% 74.0%
Ukraine 25.8% 74.2%
Nigeria 25.7% 74.3%
DR Congo 24.6% 75.4%
Costa Rica 24.3% 75.7%
Botswana 24.1% 75.9%
Libya 22.9% 77.1%
Azerbaijan 22.9% 77.1%
Ecuador 22.8% 77.2%
Mali 22.4% 77.6%
Mongolia 21.8% 78.2%
Maldives 21.6% 78.4%
Mauritius 21.3% 78.7%
Tunisia 21.0% 79.0%
Belize 20.7% 79.3%
Laos 20.5% 79.5%
Kenya 20.3% 79.7%
Paraguay 20.1% 79.9%
Côte d’Ivoire 20.0% 80.0%

In markets where 4G layers haven’t been deployed or substantially covered, end users fall back to the circuit-switched network (2G, 3G). These decades-old network technologies should be sufficient for basic voice and texting, social media, and navigation apps, but cannot deliver rich media experiences or video calling. Unfortunately, many countries on this list are places where consumers rely primarily on mobile phones for their internet connectivity.

5G is radically changing the speeds and capabilities of mobile networks around the world. If the current growth rate continues, it won’t be long before most nations have access to 5G. But there are nations and subsets of subscribers who may not see the benefits of 5G for years to come. We will continue reporting on 5G achievements across the globe and watching speeds in general on the Speedtest Global Index™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 17, 2019

What Happens to the Internet When Mobile Providers Go Down

You may have experienced the panic that happens when you realize you can’t get a connection on your phone. Most of us in these moments will try several ways of getting online before rushing to Downdetector® to see if our mobile operator is out of service or if it’s just us. Having access to data from both Downdetector and Speedtest® gives us unique insight into how network outages impact the internet as a whole, and in this article we’re exploring that impact in several key markets around the world.

The outages we explored

We looked specifically for recent outages that affected mobile networks in a variety of countries around the globe. The outages we explored were in Brazil (Vivo — 12,994 reports on August 22), Canada (Rogers and Freedom Mobile — 35,685 reports July 7-8), Italy (Iliad — 3,018 reports on June 21), India (Vodafone-Idea — 1,386 reports on July 17), the Netherlands (KPN Mobile, T-Mobile and Vodafone — 92,391 reports on June 24), Sweden (Tele2 — 7,275 reports June 17-19) and the United States (T-Mobile — 95,267 reports on September 6).

Working hypotheses

We had three hypotheses when we set out to do this analysis based on what we would expect to happen in a prolonged, near-total mobile outage:

  1. Mobile speeds would increase during an outage (for those who could connect) because there would be significantly less network congestion.
  2. Fixed broadband speeds would not change during an outage.
  3. The number of mobile Speedtest results would increase on the day of the outage as users tried to troubleshoot their connections.
  4. The number of fixed broadband Speedtest results would also increase on the day of the outage as people switched from mobile to fixed broadband to try and connect.

As with any real-world experiment there are many variables that can affect the results but for which we cannot control. Each of these outages varied in duration, cause and totality — factors which affect potential outcomes.

Mobile Outages Affect Download Speed in Different Ways

We compared each operator’s mean download speed over mobile on the day of the outage with their mean speed during that month to see if our hypothesis held. Results were mixed.

How Mobile Outages Affect Mobile Speed

In India and the U.S., mobile download speeds did increase very slightly for each provider on the day of the outage when compared with the monthly average. Both of these outages were localized within the country with the Indian outage centering around Ahmedabad and the U.S. outage falling on the East Coast.

On the other hand, mobile download speeds in Brazil and Italy were lower on the day of the outage than the monthly average. Significantly so in Italy. In both of these instances the mobile operator was experiencing a geographically widespread outage.

The outage in Canada revealed two different stories as download speed decreased slightly during the outage for Rogers customers and increased for customers of Freedom Mobile. Results were also mixed in the Netherlands with Vodafone customers seeing a significantly higher download speed, KPN Mobile customers seeing a slightly higher speed and T-Mobile customers seeing a decrease in download speed.

The outage in Sweden occurred in three waves over three separate days:

Downdetector view of June 2019 Tele2 Outage Peaks

We looked at each separately and found that mobile download speed on Tele2 increased during the smaller first and last waves. Meanwhile, mean download speed decreased during the largest middle outage.

Fixed broadband speeds show only slight variations

We measured download speed over fixed broadband at the country level both on the day(s) of the outages and compared that number with the average download speed for the appropriate month.

How Mobile Outages Affect Fixed Broadband Speed

Our hypothesis about fixed speeds not changing during mobile outages proved mostly true. Although download speed over fixed broadband did decrease in Italy and the Netherlands during their country-wide outages, the decrease was very small. In Canada there was virtually no difference in speed between the day of the outage and the monthly average.

Download speed over fixed broadband was faster during the outages in all other countries we examined. However, the differences were not large enough to rule out day-to-day fluctuations in speed.

Speedtest results usually increase during outages

We also compared the number of Speedtest results over both mobile and fixed broadband during the outages with the daily averages in each country for the appropriate month.

Effect of Mobile Outages on Number of Speedtest Results

Our hypothesis that the number of mobile Speedtest results would increase on the day of an outage held mostly true. Exceptions were Canada and two days of the Swedish outage. Fixed broadband Speedtest results also mostly increased, except in Canada and the Netherlands, but for the most part only very minimally.

Contact us to learn how data from Downdetector and Speedtest can help you before, during and after an outage.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 23, 2019

Canadian ISP Doubles Speeds, Canada Jumps 9 Places in World Ranking

How would you like it if your Internet Service Provider (ISP) decided to double your speeds overnight? On December 3, 2018, Canadian ISP Shaw did just that. And the results were so impactful that Canada jumped nine places in the Speedtest Global Index, from 16th fastest country in the world in November 2018 to 7th in December 2018 as Canada’s average download speed over fixed broadband increased from 91.05 to 108.75 Mbps.

The upgrade also helped Shaw rise from third to second place ISP in Canada based on Speed ScoreTM, a measure that combines download and upload speeds at a variety of performance tiers.

Fastest ISPs in Canada
Based on Speed Score for ISPs with 3% or more of Speedtest results

ISP November 2018 December 2018
Rogers 147.96 146.08
Shaw 82.78 136.71
Bell Canada 100.36 103.33
TELUS 66.59 69.59
Vidéotron 56.44 59.30
Cogeco 51.59 51.30
Teksavvy 29.59 30.97

Shaw’s Speed Score increased 65.1% between November 2018 and December 2018. Bell Canada’s increased 3.0%, TELUS 4.5%, Vidéotron’s 5.1% and Teksavvy’s 4.7%. Rogers’ Speed Score decreased slightly, as did that of Cogeco. All ISPs have improved since our report on Q1-Q2 2018 performance and Rogers remains the fastest provider in Canada.

Only some Canadian cities see the speed boost

The Shaw effect becomes very evident when we compare fixed broadband speeds in Canada’s largest cities. Cities where Shaw is a major player saw large increases in speeds; the rest did not. The exception was Québec City whose speed increase was actually a recovery toward a previous high seen in April 2018.

Change in Fixed Broadband Download Speed (Mbps)
Canada’s Largest Cities

City November 2018 December 2018 Change in Speed Fastest ISP
London, Ontario 130.93 121.18 -7.4% Rogers
Halifax, Nova Scotia 122.88 123.17 0.2% Bell Canada
Toronto, Ontario 117.36 123.14 4.9% Rogers
Ottawa, Ontario 115.36 113.35 -1.7% Rogers
Calgary, Alberta 92.26 143.66 55.7% Shaw
Edmonton, Alberta 91.72 136.06 48.3% Shaw
Vancouver, British Columbia 86.47 121.90 41.0% Shaw
Québec City, Québec 84.78 104.31 23.0% Bell Canada
Winnipeg, Manitoba 75.26 138.20 83.6% Shaw
Montreal, Québec 59.06 65.36 10.7% Bell Canada

In Vancouver, Shaw’s December speed increase was significant enough to unseat Novus, the fastest ISP in that city for the rest of 2018. The fastest ISP remained unchanged in all other cities on the list.

This highlights the radical impact ISPs can have on a country’s overall speed. And it’s not just happening in Canada; Deutsche Telekom expanded 250 Mbps service to an additional 2.3 million customers in Germany. We’ll be watching to see how this and improvements by other ISPs impact country-level speeds across the world.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.