| June 17, 2024

Your Guide to Airport Wi-Fi and Mobile Performance at 50+ Global Airports in 2024

Airports around the world have been packed with travelers this year, which puts extra stress on the Wi-Fi. With summer travel already well in swing in the northern hemisphere, we’re back with fresh data for our series on airport Wi-Fi performance to help you plan for connectivity at all your connections. You’ll find information about Wi-Fi on free networks provided by the individual airports as well as mobile speeds at some of the busiest airports in the world during Q1 2024. Read on for a look at internet performance at over 50 of the world’s busiest airports with data on download speed, upload speed, and latency.

Key takeaways

  • The seven fastest airports for downloads over Wi-Fi were in the United States: San Francisco International Airport, Newark Liberty International Airport, John F. Kennedy International Airport, Phoenix Sky Harbor International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and Harry Reid International Airport.
  • Six U.S. airports had the fastest uploads over Wi-Fi: San Francisco International Airport, Phoenix Sky Harbor International Airport, Newark Liberty International Airport, Seattle–Tacoma International Airport, Dallas Fort Worth International Airport, and John F. Kennedy International Airport.
  • The fastest mobile download speeds on our list were at Hamad International Airport in Doha, Qatar, Shanghai Hongqiao International Airport in China, and Phoenix Sky Harbor International Airport in the U.S.
  • Eight of the 10 airports with the fastest mobile upload speeds were in China.

9 airports have 100+ Mbps Wi-Fi download speeds

Speedtest Intelligence® showed seven of the nine airports with median Wi-Fi download speeds over 100 Mbps were in the U.S.:

  • San Francisco International Airport (173.55 Mbps),
  • Newark Liberty International Airport (166.51 Mbps),
  • John F. Kennedy International Airport (151.59 Mbps),
  • Phoenix Sky Harbor International Airport (151.28 Mbps),
  • Seattle–Tacoma International Airport (137.31 Mbps),
  • Dallas Fort Worth International Airport (119.92 Mbps), and
  • Harry Reid International Airport (107.84 Mbps).

Charles de Gaulle Airport in Paris, France and China’s Hangzhou Xiaoshan International Airport rounded out the list with median download speeds of 107.13 Mbps and 101.01 Mbps, respectively. Hartsfield–Jackson Atlanta International Airport and Sea–Tac had the lowest median multi-server latency on Wi-Fi of any of the airports surveyed during Q1 2024.

Hover on the pins on the map below to see full details for download and upload speeds as well as latency at all the airports analyzed.

Fixed Broadband Internet Speeds Over Free Wi-Fi at Global Airports
Speedtest Intelligence® | Q1 2024
A map showing fixed broadband speeds in selected global airports.

At Ookla®, we’re dedicated to making sure the networks you depend on are always at their best. With Ekahau®, our Wi-Fi solution, we know firsthand just how challenging it can be to optimize Wi-Fi at airports, especially when you have up to 900 people waiting at each boarding gate during the busiest travel times. While the speeds achieved by these top airports are impressive, we saw two smaller U.S. airports with median Wi-Fi download speeds over 200 Mbps during our U.S.-only analysis of airport Wi-Fi in the fall.

Six airports on our list use multiple SSIDs for their Wi-Fi networks for different terminals or to take advantage of the coverage advantages of 2.4 GHz and the speed advantages of 5 GHz frequencies. We have included data for all the SSIDs with sufficient samples in the map and reported in the text on the best result when using multiple SSIDs results in dramatically different speeds.

Eighteen airports on our list had median Wi-Fi download speeds of less than 25 Mbps. Mexico City International Airport in Mexico had the lowest median Wi-Fi download speed at 5.11 Mbps, followed by:

  • Tan Son Nhat International Airport in Vietnam (7.07 Mbps),
  • Beijing Capital International Airport in China (9.45 Mbps),
  • Cairo International Airport in Egypt (10.62 Mbps), and
  • Tokyo Haneda Airport in Japan (11.37 Mbps).

You may struggle with everything from video chatting to streaming at any airport with a download speed below 25 Mbps. Latency is also a factor in performance so if your airport is one of the three with a median Wi-Fi latency over 60 ms, a mobile hotspot may be a better option for a stable connection.

Wi-Fi 6 has arrived

Our analysis shows at least 15 airports on our list were using the new Wi-Fi 6 standard in their Wi-Fi setup. Wi-Fi 6 uses Multi-User Multiple Input, Multiple Output (MU-MIMO) and Orthogonal Frequency Division Multiple Access (OFDMA) to increase performance and throughput, especially when serving multiple devices. This offers a real advantage at a large public location like an airport. In order to get maximum benefit from Wi-Fi 6, consumers would need to be using Wi-Fi 6-compatible devices. Speedtest data shows a fairly even split between airports that saw faster download speeds on Wi-Fi 6 and airports where Wi-Fi 6 results were comparable to those on other earlier Wi-Fi generations.

As you know, international travel can be complicated. Even if the airport offers free Wi-Fi, you may encounter other barriers to access. For example, a local number is required in Cairo to receive the access code to connect to the airport Wi-Fi. And while we’d love to include other large airports like Nigeria’s Murtala Muhammed International Airport in future Wi-Fi analyses, they currently do not offer free Wi-Fi so we have included mobile data below.

11 airports show mobile speeds over 200 Mbps

Speedtest® data shows mobile speeds massively outpaced Wi-Fi, with 14 airports showing faster median downloads over mobile than the fastest airport for Wi-Fi. Hamad International Airport in Qatar had the fastest median download speed over mobile on our list at 442.49 Mbps during Q1 2024, followed by:

  • Shanghai Hongqiao International Airport (341.19 Mbps),
  • Phoenix Sky Harbor International Airport (295.94 Mbps),
  • Shanghai Pudong International Airport (264.71 Mbps),
  • Chongqing Jiangbei International Airport (258.42 Mbps), and
  • Istanbul Airport (255.51 Mbps).

Mobile Network Speeds at Global Airports
Speedtest Intelligence® | Q1 2024

Fastest mobile speeds at airports in Africa and South America

Jomo Kenyatta International Airport in Kenya had the fastest mobile download speeds of the four African airports we analyzed at 88.12 Mbps during Q1 2024. São Paulo/Guarulhos International Airport in Brazil was the faster of the two Latin American airports analyzed with a median download speed of 55.44 Mbps.

Airports with slow mobile speeds

Mobile can’t fix everything, because six airports came in with a median mobile download speed below 25 Mbps. Mexico City International Airport was again at the bottom with 8.75 Mbps, followed by:

  • Josep Tarradellas Barcelona–El Prat Airport (15.21 Mbps),
  • Orlando International Airport (15.84 Mbps),
  • Adolfo Suárez Madrid–Barajas Airport (20.37 Mbps),
  • Chhatrapati Shivaji Maharaj International Airport (20.96 Mbps), and
  • Indira Gandhi International Airport (21.80 Mbps).

Latency on mobile was generally higher than that on Wi-Fi with 46 airports showing a Wi-Fi latency lower than the lowest latency on mobile, 27.51 ms at China’s Shanghai Hongqiao International Airport. As noted above, latency is an important factor in performance, so it might be worth investigating the airport Wi-Fi by running a Speedtest if your mobile performance seems to lag.

Airport Wi-Fi or mobile? Connecting on your next trip

We created a quick guide to help you decide whether to try out the Wi-Fi or simply use the local mobile network if you have access. Use it to compare free airport Wi-Fi performance against mobile performance for the 52 airports we have both Wi-Fi and mobile data for during Q1 2024. Twenty-six airports had faster mobile internet than airport Wi-Fi. Eight airports had faster Wi-Fi than mobile, and seven airports showed only a slight distinction between Wi-Fi and mobile or download speeds over 100 Mbps on both, so we gave both the green check marks. We were able to include more airports in the mobile analysis because there were more mobile samples to analyze at those airports than there were samples over Wi-Fi.

Chart of Comparing Airport Wi-Fi and Mobile Speeds at World Airports

The averages reported here are based on real-world data, so your experience may differ, especially on a busy travel day. Take a Speedtest® at the airport to see how your performance compares. Cheers to safe travels and rapid connections wherever you’re flying.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 12, 2020

How Roaming Affects Mobile Speeds in Europe

Last year, we conducted an expansive analysis of mobile roaming in the European Union. We’re updating our data to see which countries have the best roaming speeds and how roaming affects time spent on Wi-Fi. This analysis is based on Speedtest data from Android devices in Europe during Q3-Q4 2019. Despite Brexit, we’ve included data from the United Kingdom to keep parity year-over-year, as the roaming agreement remains in place for 2020 and this data involves travel within a specific set of countries.

Roaming in Europe typically means slower download speeds

Mobile roaming speeds are affected by the deals struck between individual mobile operators on a country-by-country basis. This means roaming speeds can depend on the plan a subscriber has selected in their home country and on what is offered in the country of destination.

Out of the 28 countries we examined, residents of 22 countries experienced slower speeds when roaming elsewhere in Europe than they do in their home countries. Travelers from the Netherlands experience the most significant loss in speed, with a roaming download speed that is 54.7% slower than at home. However, users in Slovakia barely notice a change in download speed with a roaming download speed only 2.6% slower than the mean download speed in Slovakia during this period.

Roaming vs. Local Mobile Download Speeds in Europe
Speedtest® Data | Q3-Q4 2019
Country Local Speeds (Mbps) Roaming Speed Upload (Mbps) % Change
Austria 46.30 35.93 -22.4%
Belgium 50.95 33.38 -34.5%
Bulgaria 55.32 30.95 -44.1%
Croatia 52.40 43.73 -16.6%
Cyprus 43.50 21.04 -51.6%
Czech Republic 47.00 36.37 -22.6%
Denmark 48.38 32.28 -33.3%
Estonia 42.61 43.90 3.0%
Finland 43.38 41.46 -4.4%
France 44.34 34.00 -23.3%
Germany 34.07 30.48 -10.5%
Greece 39.90 45.03 12.9%
Hungary 45.53 29.55 -35.1%
Ireland 26.73 32.05 19.9%
Italy 33.64 40.98 21.8%
Latvia 33.20 38.54 16.1%
Lithuania 46.72 39.73 -15.0%
Luxembourg 52.55 34.61 -34.1%
Malta 48.88 32.30 -33.9%
Netherlands 62.52 28.31 -54.7%
Poland 33.07 25.57 -22.7%
Portugal 34.49 36.34 5.4%
Romania 37.84 33.69 -11.0%
Slovakia 34.74 33.83 -2.6%
Slovenia 39.34 32.67 -16.9%
Spain 34.28 27.56 -19.6%
Sweden 48.52 36.55 -24.7%
United Kingdom 36.36 34.96 -3.8%

Upload speeds locally are also mostly faster than those experienced while roaming. Cyprus, Denmark, and the Netherlands all had relatively high mean upload speeds locally, but they also had the largest loss in roaming upload speeds ranging from 31.3% to 36.7% slower upload speeds on mobile roaming.

Residents of some European countries do benefit from faster speeds when roaming on mobile. Users from Estonia, Portugal, Greece, Latvia, Ireland, and Italy all experienced faster download speeds when roaming elsewhere in Europe than they did in their home countries during Q3-Q4 2019. Italian and Irish travelers gained the most when roaming with download speeds that were 21.8% and 19.9% faster than their local speeds, respectively.

A total of 12 countries had higher mean upload speeds while roaming than they experienced locally during this period. France, Latvia, and Ireland benefitted the most with an increase in upload speeds that ranged from 26.5% to 21.4% while roaming.

Latency increases dramatically while roaming in Europe

Unlike mean download and upload speeds, latency is almost always dramatically different while roaming. This is because roaming signals are routed through a user’s home network, making latency a significant issue for Europeans when traveling.

Local vs. Roaming Latency in Europe
Speedtest® Data | Q3-Q4 2019
Country Local Latency (ms) Roaming Latency (ms) % Change
Austria 26 84 220.4%
Belgium 27 83 205.7%
Bulgaria 27 127 368.3%
Croatia 33 89 166.0%
Cyprus 23 213 825.5%
Czech Republic 26 74 187.6%
Denmark 26 100 287.9%
Estonia 25 76 201.5%
Finland 27 97 254.6%
France 41 82 98.8%
Germany 38 87 128.1%
Greece 29 129 349.8%
Hungary 25 93 272.6%
Ireland 35 100 185.0%
Italy 50 91 81.2%
Latvia 26 95 268.2%
Lithuania 27 107 302.2%
Luxembourg 23 83 262.6%
Malta 19 136 611.6%
Netherlands 28 87 208.3%
Poland 35 109 209.2%
Portugal 30 109 258.8%
Romania 30 113 275.3%
Slovakia 31 76 105.5%
Slovenia 24 74 208.2%
Spain 45 107 137.4%
Sweden 29 118 304.3%
United Kingdom 38 103 173.1%

In their home country, residents of Malta (19 ms), Luxembourg (22 ms) and Cyprus (23 ms) enjoyed the lowest latencies in Europe. Residents of France, Spain and Italy experienced the highest latencies in their home countries at 41 ms, 45 ms and 50 ms, respectively.

European residents experienced an increase of at least 81.2% in their latency when visiting other countries within Europe. Residents from Cyprus, Malta and Bulgaria experience the biggest increase in latency when visiting other countries in Europe, ranging from Cyprus’ 825.5% to Bulgaria’s 368.3%. The countries that experienced the smallest increase in latency were Italy (81.2%), France (98.8%) and Germany (128.1%).

Locals spend more time on Wi-Fi than visitors in Europe

While there are no roaming changes within the E.U., users often opt to connect to Wi-Fi to avoid additional data overages at home and abroad. The following table compares the percentage of time spent on Wi-Fi by a resident of a country with that of a visitor to the same country during Q3-Q4 2019.

Percentage of Time Spent on Wi-Fi in Europe
Speedtest® Data | Q3-Q4 2019
Country Local Customers Visitors % Change
Austria 75.5% 40.5% -46.3%
Belgium 77.9% 35.8% -54.1%
Bulgaria 74.0% 60.3% -18.5%
Croatia 74.3% 53.8% -27.5%
Cyprus 79.3% 70.2% -11.5%
Czech Republic 80.1% 46.6% -41.8%
Denmark 78.7% 60.3% -23.4%
Estonia 70.3% 51.9% -26.2%
Finland 63.0% 60.3% -4.4%
France 69.3% 48.7% -29.7%
Germany 80.0% 47.1% -41.1%
Greece 79.3% 64.3% -19.0%
Hungary 76.8% 47.8% -37.8%
Ireland 75.6% 58.9% -22.0%
Italy 70.9% 55.1% -22.2%
Latvia 68.8% 49.2% -28.4%
Lithuania 73.8% 52.2% -29.2%
Luxembourg 72.4% 30.8% -57.4%
Malta 79.4% 65.9% -17.1%
Netherlands 81.8% 49.1% -40.1%
Poland 70.2% 58.2% -17.1%
Portugal 76.5% 61.9% -19.0%
Romania 69.6% 64.1% -7.9%
Slovakia 76.2% 40.1% -47.4%
Slovenia 70.7% 24.7% -65.2%
Spain 78.3% 62.8% -19.7%
Sweden 81.8% 53.8% -34.3%
United Kingdom 79.3% 60.9% -23.1%

As we saw last year, Finnish residents spent the least amount of time on Wi-Fi at 63.0%. Latvia showed the second lowest time spent on Wi-Fi (68.8%), followed by France (69.3%). Residents from the Netherlands, Sweden and the Czech Republic spent the most time on Wi-Fi at 81.8%, 81.8%, and 80.1%, respectively.

Visitors to Cyprus, Malta and Greece spent the most amount of time on Wi-Fi during this period. Time spent on Wi-Fi by visitors ranged from 64.3% in Greece to 70.2% in Cyprus. Visitors to Slovenia, Luxembourg and Belgium as a destination country spent the least amount of time on Wi-Fi at 25.7%, 30.8% and 35.8%, respectively.

Are you interested in more data on roaming performance? Read more here!

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 2, 2020

Mobile and Fixed Broadband Speeds and 4G Availability in Spain

Versión en español

We investigated Spain’s fixed broadband and mobile network performance, 4G Availability, how Spain’s speeds and coverage compare with neighboring European countries and the performance and 4G Availability of top providers in Spain’s ten largest cities during Q3-Q4 2019. In addition to ranking Spain’s providers by top speeds and coverage, we also analyzed the effects of mobile plans with speed caps on Speedtest® results and ranked the providers on consistency of their network performance.

Spain and France were the fastest on our list for fixed broadband

We compared Spain’s fixed broadband performance at the country level to several other western European countries during Q3-Q4 2019. Spain was well positioned for mean download speed on fixed broadband at 113.72 Mbps, second only to France’s 119.37 Mbps. Spain had the fastest mean upload speed on this list at 103.72 Mbps. Italy had the slowest mean download speed on this list at 56.72 Mbps while the United Kingdom had the slowest mean upload speed at 18.28 Mbps.

fixed-broadband-speeds-eng-1

France showed the highest increase in mean download speed during Q3-Q4 2019 at 21.5%, followed by Portugal and Italy at 15.4% and Spain at 14.5%. Speeds remained relatively flat for this period for Italy, the U.K. and Germany.

An examination of latency over fixed broadband during Q3-Q4 2019 revealed a very different performance order. Portugal had the lowest latency during this period at 16 ms. Germany and the U.K. were tied for second at 23 ms. Spain was third (25 ms), Italy fourth (30 ms) and France fifth (32 ms).

Spain ranks fourth for mobile download speed

mobile-speeds-eng-1

Spain did not rank as well for mean download speed over mobile as they did on fixed broadband, coming in fourth with 33.97 Mbps during Q3-Q4 2019. This was 22.8% slower than first-place France. However, Spain showed the fastest mean upload speeds on mobile at 13.12 Mbps during Q3-Q4 2019.

Portugal saw the largest increase in mobile download speed during Q3-Q4 2019 at 18.4%. Spain’s mean download speed over mobile increased only 6.7% during this period. France showed the smallest increase in mobile download speed at 2.8%.

As we saw on fixed broadband, Portugal had the lowest mobile latency at 32 ms. Germany was second at 41 ms, France third at 43 ms, the U.K. fourth at 44 ms, Spain fifth at 47 ms and Italy last at 52 ms.

United Kingdom and Spain lead in 4G Availability

We used data from Speedtest coverage scans on Android to compare 4G Availability in each market during Q3-Q4 2019. While the U.K. showed the highest 4G Availability at 88.8%, Spain tied for a very close second, with 4G available in 87.7% of tested locations. Germany had the lowest 4G Availability at 72.1% during this period.

4G Availability in Major European Markets
Speedtest Intelligence® | Q3-Q4 2019
Country 4G Availability
United Kingdom 88.8%
Spain 87.7%
France 87.7%
Italy 86.7%
Portugal 85.0%
Germany 72.1%

Looking specifically at Spain’s top mobile providers, Orange had the highest 4G Availability at 88.1%. Movistar was second, Yoigo third, and Vodafone fourth.

4G Availability by Provider in Spain
Speedtest Intelligence® | Q3-Q4 2019
Provider 4G Availability
Orange 88.1%
Movistar 87.7%
Yoigo 87.4%
Vodafone 86.1%

Spain’s 5G deployments are expanding

5G-Deployments-in-Spain-0220-1
The excitement for 5G is evident in Spain. Vodafone had commercially available 5G deployments in a total of 18 Spanish cities as of February 13, 2020, including Barcelona, Madrid, Valencia, Málaga and Bilbao. Speedtest data reveals the mean download speed on 5G for Spain in Q3-Q4 2019 was 350.68 Mbps — an order of magnitude faster than the national average for mobile download speed — and the mean upload speed over 5G was 31.82 Mbps. Mean latency over 5G in Spain was 27 ms during Q3-Q4 2019.

MÁSMÓVIL was Spain’s fastest fixed broadband provider

Using Speed Score, a metric that combines measures of download and upload speed, to compare top ISPs in Spain during Q3-Q4 2019, we found that MÁSMÓVIL led with a score of 133.75 on fixed broadband. Orange was in second place with 115.25, followed by Vodafone (105.07) and Movistar (103.01).

Fixed Broadband Performance by Provider in Spain
Speedtest Intelligence® | Q3-Q4 2019
Provider Speed ScoreTM
MÁSMÓVIL 133.75
Orange 115.25
Vodafone 105.07
Movistar 103.01

Movistar was Spain’s fastest mobile operator

Movistar had the highest Speed Score among Spain’s mobile operators during Q3-Q4 2019 at 37.76. Orange was second at 33.02, Vodafone third at 26.34 and Yoigo fourth at 22.43. As we will discuss below, overall speed performance can be impacted by the speed caps and tariff plans that are in place in Spain.

Mobile Performance by Operator in Spain
Speedtest Intelligence® | Q3-Q4 2019
Provider Speed ScoreTM
Movistar 37.76
Orange 33.02
Vodafone 26.34
Yoigo 22.43

Speed capping affects overall performance

Speed capping, a limit of service imposed onto an internet connection by an operator, allows operators to also offer plans that focus on affordability rather than maximum performance.
Ookla_Distribution-Speedtest-Results_Vodafone_Spain_0220-3_en
The chart above shows how Vodafone’s introduction of subscription plans that use speed capping affected the distribution of download speeds. While those plans (with caps at 2 Mbps and 10 Mbps, respectively) were available starting in April, we don’t see the true effect on average speeds until May and June when the 0-5 Mbps and 10-15 Mbps buckets start to spike. We’ve only showed bins up to 60 Mbps to make this and the following graphs more legible.

In contrast, we see more even distributions of download speeds among all other mobile operators in Spain.
Ookla_Distribution-Speedtest-Results_Movistar_Spain_0220-3_en
Ookla_Distribution-Speedtest-Results_Orange_Spain_0220-3_en
Ookla_Distribution-Speedtest-Results_Yoigo_Spain_0220-3_en

MÁSMÓVIL and Movistar (mobile) offer the most consistent speeds

Speed is important, but if those speeds are inconsistent, it becomes difficult for users to reliably use their devices to stream HD video, browse the web or use online gaming. We used Speedtest data to calculate each top provider’s APS (Acceptable Performance Score) in Spain during Q3-Q4 2019.

APS for fixed broadband measures the percentage of samples that equal or exceed a download speed of 25 Mbps and also equal or exceed an upload speed of 3 Mbps. MÁSMÓVIL provided the most consistent experience in Spain on fixed broadband in Q3-Q4 2019 with an APS of 81.6%. Movistar was in last place with an APS of 61.9%.

Speed Consistency by Provider on Fixed Broadband
Speedtest Intelligence® | Q3-Q4 2019
Provider APS
MÁSMÓVIL 81.6%
Orange 75.1%
Vodafone 73.5%
Movistar 61.9%

APS on mobile measures the percentage of samples that equal or exceed a download speed of 5 Mbps and also equal or exceed an upload speed of 1 Mbps. Movistar took the top spot for consistency on mobile broadband with an APS of 88.9%. Vodafone had the lowest consistency score with an APS of 79.8%.

Speed Consistency by Operator on Mobile
Speedtest Intelligence® | Q3-Q4 2019
Provider APS
Movistar 88.9%
Orange 84.3%
Yoigo 82.6%
Vodafone 79.8%

Madrid led fixed and mobile broadband speeds

Ookla_Fixed-Broadband-Speeds_Spain_0220-1
We used Speedtest data from 2,183,336 user-initiated tests to investigate internet speeds in Spain’s ten most populous cities during Q3-Q4 2019. Madrid had the fastest mean download speeds on both fixed broadband and mobile.

Mean download speeds on fixed broadband ranged from 141.87 Mbps in Madrid to 91.66 Mbps in Las Palmas de la Gran Canaria, a 35.4% difference. Madrid also had the fastest mean upload speed over fixed broadband at 145.08 Mbps. Oviedo took the last place in upload speeds on fixed broadband with a 61.4% slower upload speed than Madrid.

Oviedo had the lowest latency over fixed broadband of the cities on our list during Q3-Q4 2019 at 15 ms. Málaga had the highest latency at 28 ms.
Ookla_Mobile-Broadband-Speeds_Spain_0220-1
The gap between fastest and slowest speeds between Spanish cities on mobile broadband was similar to what we saw fixed broadband during Q3-Q4 2019. Madrid once again led in performance on mobile broadband with a mean download speed of 44.35 Mbps and a mean upload speed of 15.89 Mbps. Las Palmas was in last place on download speeds with a 37.9% slower mean download speed than Madrid. Valencia had the slowest mean upload speed over mobile at 13.86 Mbps. Seville had the lowest latency over mobile at 36 ms during Q3-Q4 2019 and Las Palmas had the highest mobile latency at 73 ms.

Zaragoza led 4G Availability in Spain’s most populous cities

4G Availability in Spain’s Largest Cities
Speedtest Intelligence® | Q3-Q4 2019
City 4G Availability
Zaragoza 97.2%
Valencia 97.1%
Seville 96.8%
Málaga 96.7%
Oviedo 95.4%
Madrid 95.1%
Las Palmas de la Gran Canaria 95.0%
Alicante 94.6%
Bilbao 94.3%
Barcelona 87.7%

4G Availability was higher in Spain’s largest cities than the country’s average, with Zaragoza having the highest 4G Availability at 97.2% of tested locations. Barcelona had the lowest 4G Availability on our list at 87.7%.

MÁSMÓVIL was fastest fixed broadband provider in 6 cities

Looking specifically at Speed Score in individual Spanish cities during Q3-Q4 2019, we found MÁSMÓVIL was the fastest provider in six cities: Málaga, Seville, Zaragoza, Madrid, Valencia and Alicante. Adamo, the fastest fixed provider in Barcelona, had the highest Speed Score on the list at 185.29. Vodafone was the fastest provider in Bilbao and Oviedo.

Fixed Broadband Performance by Operator in Spain’s Largest Cities
Speedtest Intelligence® | Q3-Q4 2019
City Provider Speed ScoreTM
Barcelona Adamo 185.29
Málaga MÁSMÓVIL 156.24
Seville MÁSMÓVIL 148.78
Madrid MÁSMÓVIL 145.83
Bilbao Vodafone 144.65
Zaragoza MÁSMÓVIL 144.40
Oviedo Vodafone 143.85
Valencia MÁSMÓVIL 143.99
Alicante MÁSMÓVIL 143.72
Las Palmas Orange 114.46

Looking at the fastest Spanish providers on mobile broadband for each city during Q3-Q4 2019, Movistar dominated the list with the fastest Speed Score in 7 cities. Movistar also had the highest Speed Score overall at 52.04 in Seville. Vodafone was the fastest mobile provider in Madrid (35.67). Orange was the fastest provider in Barcelona (35.37) and Oviedo (45.10).

Mobile Performance by Operator in Spain’s Largest Cities
Speedtest Intelligence® | Q3-Q4 2019
City Provider Speed ScoreTM
Seville Movistar 52.04
Valencia Movistar 50.80
Alicante Movistar 50.36
Málaga Movistar 48.97
Bilbao Movistar 48.86
Oviedo Orange 45.10
Zaragoza Movistar 40.79
Madrid Vodafone 35.67
Las Palmas Movistar 35.37
Barcelona Vodafone 31.37

We look forward to following these markets and investigating the changing landscape of internet performance and mobile coverage in Europe. Want to learn more about fixed and mobile speeds in different markets? Click here to read more Ookla Research.

Editor’s note: This article was updated on March 4, 2020 to correct an editing error that incorrectly reported the figures for mobile APS.

Velocidades de banda ancha fija y móvil, y disponibilidad de 4G en España

Hemos investigado el rendimiento de la banda ancha fija y móvil, así como la disponibilidad de 4G en España. También hemos comparado las velocidades y la cobertura españolas con las de los países europeos vecinos, así como el rendimiento y la disponibilidad de 4G de los principales proveedores de las diez ciudades más grandes de España en el segundo semestre de 2019. Además de clasificar a los proveedores españoles por su velocidad y cobertura máximas, también hemos analizado los efectos de los planes móviles con limitaciones de velocidad basándonos en los resultados de Speedtest® y hemos clasificado a los proveedores según la constancia del rendimiento de sus redes.

España y Francia fueron los países más rápidos de nuestra lista de banda ancha fija

Hemos comparado el rendimiento de la banda ancha fija de España a nivel de país con varios otros países de la Europa occidental en el segundo semestre de 2019. España obtuvo una buena posición en cuanto a velocidad de descarga media en banda ancha fija, con 113,72 Mbps, en segundo lugar solo después de los 119,37 Mbps de Francia. España registró la velocidad de subida media más alta de esta lista: 103,72 Mbps. Italia obtuvo la velocidad de descarga media más baja de esta lista, 56,72 Mbps, mientras que el Reino Unido registró la velocidad de subida media más baja, 18,28 Mbps.

fixed-broadband-speeds-sp-2

Francia registró el mayor aumento en la velocidad de descarga media del segundo semestre de 2019, con el 21,5 %, seguida de Portugal y Italia, con el 15,4 %, y España, con el 14,5 %. Las velocidades se mantuvieron relativamente invariables durante este periodo en Italia, Reino Unido y Alemania.

Un análisis de la latencia en banda ancha fija en el segundo semestre de 2019 reveló una clasificación por rendimiento muy distinta. Portugal se anotó la latencia más baja de este periodo: 16 ms. Alemania y Reino Unido empataron en el segundo puesto con 23 ms. España resultó tercera (25 ms), Italia cuarta (30 ms) y Francia quinta (32 ms).

España, cuarto país en velocidad de descarga en Internet móvil

mobile-speeds-sp-3

La clasificación de España en velocidad de descarga media por móvil no fue tan buena como la de banda ancha fija, quedándose con un cuarto puesto con 33,97 Mbps en el segundo semestre de 2019. Esto supuso una velocidad un 22,8 % más lenta que la del primer país clasificado, Francia. Sin embargo, España registró las velocidades de subida medias más altas en Internet móvil, con 13,12 Mbps en el segundo semestre de 2019.

Portugal experimentó el mayor aumento en velocidad de descarga de Internet móvil en el segundo semestre de 2019, el 18,4 %. La velocidad de descarga media de España en Internet móvil aumentó solo un 6,7 % en este periodo. Francia registró el menor aumento de velocidad de descarga de Internet móvil, un 2,8 %.

Como vimos en la banda ancha fija, la latencia móvil más baja fue la de Portugal, con 32 ms. Alemania fue segunda con 41 ms, Francia tercera con 43 ms, Reino Unido cuarto con 44 ms, España quinta con 47 ms e Italia última con 52 ms.

Reino Unido y España, líderes en disponibilidad de 4G

Utilizamos datos de exploraciones de cobertura de Speedtest en Android para comparar la disponibilidad de 4G en cada mercado en el segundo semestre de 2019. Mientras que el Reino Unido mostró la mayor disponibilidad de 4G con el 88,8 %, España y Francia ocuparon el segundo lugar, con 4G disponible en el 87,7 % de las ubicaciones probadas. Durante ese período, Alemania tuvo la menor disponibilidad de 4G con un 72,1 %.

Disponibilidad de 4G en los principales mercados europeos
Speedtest Intelligence® | Segundo semestre de 2019
País Disponibilidad de 4G
Reino Unido 88,8 %
España 87,7 %
Francia 87,7 %
Italia 86,7 %
Portugal 85,0 %
Alemania 72,1 %

Si nos fijamos específicamente en los principales proveedores móviles de España, Orange ofreció la mayor disponibilidad de 4G con un 88,1 %. Movistar fue segundo, Yoigo tercero, y Vodafone cuarto.

Disponibilidad de 4G por proveedor en España
Speedtest Intelligence® | Segundo semestre de 2019
Proveedor Disponibilidad de 4G
Orange 88,1 %
Movistar 87,7 %
Yoigo 87,4 %
Vodafone 86,1 %

Los despliegues de 5G en España se están expandiendo

5G-Deployments-in-Spain-0220_es
El entusiasmo por el 5G es evidente en España. Vodafone desplegó 5G comercialmente disponible en un total de 18 ciudades españolas a fecha del 13 de febrero de 2020, incluidas Barcelona, Madrid, Valencia, Málaga y Bilbao. Los datos de Speedtest revelan que en España la velocidad media de descarga en 5G en el segundo semestre de 2019 fue de 350,68 Mbps (velocidad superior a la media nacional para Internet móvil) y la velocidad de subida media por 5G fue de 31,82 Mbps. La latencia media por 5G en España fue de 27 ms en el segundo semestre de 2019.

MÁSMÓVIL fue el proveedor de banda ancha fija más rápido de España

Al utilizar Speed Score™, sistema que combina mediciones de velocidades de descarga y de subida, para comparar los principales proveedores de servicios de Internet de España en el segundo semestre de 2019, descubrimos que MÁSMÓVIL obtuvo los mejores resultados, con una puntuación de 133,75 en banda ancha fija. Orange ocupó el segundo lugar con 115,25, seguido de Vodafone (105,07) y Movistar (103,01).

Rendimiento de la banda ancha fija en España por proveedor
Speedtest Intelligence® | Segundo semestre de 2019
Proveedor Speed ScoreTM
MÁSMÓVIL 133,75
Orange 115,25
Vodafone 105,07
Movistar 103,01

Movistar fue el operador móvil más rápido de España

Movistar obtuvo la máxima puntuación de velocidad de entre los operadores móviles de España en el segundo semestre de 2019, con 37,76. Orange fue segundo con 33,02, Vodafone la tercera con 26,34 y Yoigo cuarta con 22,43. Como veremos más adelante, el rendimiento general de la velocidad puede verse afectado por los límites de velocidad y los planes de tarifas vigentes en España.

Rendimiento de Internet móvil en España por operador
Speedtest Intelligence® | Segundo semestre de 2019
Proveedor Speed ScoreTM
Movistar 37,76
Orange 33,02
Vodafone 26,34
Yoigo 22,43

La limitación de velocidad afecta al rendimiento general

La limitación de la velocidad, una restricción de servicio impuesta a una conexión de Internet por los operadores, permite a estos ofrecer también planes que se centren en la asequibilidad más que en el rendimiento máximo.
Ookla_Distribution-Speedtest-Results_Vodafone_Spain_0220-3_es
En el gráfico anterior se muestra cómo los planes de suscripción con limitación de velocidad introducidos por Vodafone afectaron a la distribución de las velocidades de descarga. Aunque esos planes (con limitaciones de 2 Mbps y 10 Mbps, respectivamente) estaban disponibles desde abril, no vemos un efecto verdadero en las velocidades medias hasta mayo y junio cuando las medidas de 0-5 Mbps y 10-15 Mbps empiezan a sobresalir.

En cambio, en el resto de operadores móviles de España vemos distribuciones más uniformes de las velocidades de descarga.
Ookla_Distribution-Speedtest-Results_Movistar_Spain_0220-3_es
Ookla_Distribution-Speedtest-Results_Orange_Spain_0220-3_es
Ookla_Distribution-Speedtest-Results_Yoigo_Spain_0220-3_es

MÁSMÓVIL y Movistar (móvil) ofrecen las velocidades más constantes

La velocidad es importante, pero si no es constante, resulta difícil que los usuarios utilicen sus dispositivos con fiabilidad para transmitir vídeo de alta definición, navegar por la web o jugar en línea. Utilizamos los datos de Speedtest para calcular la PRA (puntuación de rendimiento aceptable) de cada uno de los principales proveedores de España durante el segundo semestre de 2019.

La PRA de banda ancha fija mide el porcentaje de muestras que igualan o superan una velocidad de descarga de 25 Mbps y que también igualan o superan una velocidad de subida de 3 Mbps. MÁSMÓVIL proporcionó el mayor nivel de constancia de España en banda ancha fija en el segundo semestre de 2019 con una PRA de 81,6 %. Movistar quedó en último lugar con una PRA del 61,9 %.

Constancia de velocidad por proveedor en banda ancha fija
Speedtest Intelligence® | Segundo semestre de 2019
Proveedor PRA
MÁSMÓVIL 81,6 %
Orange 75,1 %
Vodafone 73,5 %
Movistar 61,9 %

La PRA de Internet móvil mide el porcentaje de muestras que igualan o superan una velocidad de descarga de 5 Mbps y que también igualan o superan una velocidad de subida de 1 Mbps. Movistar ocupó el primer lugar en constancia de banda ancha móvil con una PRA del 88,9 %, Vodafone obtuvo la puntuación más baja en constancia con una PRA del 79,8 %.

Constancia de velocidad por operador en Internet móvil
Speedtest Intelligence® | Segundo semestre de 2019
Proveedor PRA
Movistar 88,9 %
Orange 84,3 %
Yoigo 82,6 %
Vodafone 79,8 %

Madrid lideró las velocidades de banda ancha fija y móvil

Ookla_Fixed-Broadband-Speeds_Spain_0220_es-2
Para estudiar las velocidades de Internet de las diez ciudades más pobladas de España en el segundo semestre de 2019 utilizamos los datos de Speedtest de 2.183.336 pruebas realizadas por los usuarios. Madrid registró las velocidades medias de descarga más altas tanto en banda ancha fija como en Internet móvil.

Las velocidades medias de descarga por banda ancha fija oscilaron entre los 141,87 Mbps de Madrid y los 91,66 Mbps de Las Palmas de la Gran Canaria, una diferencia del 35,4 %. Madrid registró también la velocidad de subida media más alta por banda ancha fija, con 145,08 Mbps. Oviedo ocupó el último lugar en velocidad de subida por banda ancha fija con un 61,4 % menos de velocidad de subida que Madrid.

Oviedo tuvo la menor latencia en banda ancha fija de las ciudades de nuestra lista durante el segundo semestre de 2019, con 15 ms. Málaga registró la latencia más alta, con 28 ms.
Ookla_Mobile-Broadband-Speeds_Spain_0220_es-1
La brecha entre las velocidades más rápidas y más lentas de las ciudades españolas por banda ancha móvil fue similar a la que apreciamos en la banda ancha fija en el segundo semestre de 2019. Madrid volvió a liderar el rendimiento de la banda ancha móvil con una velocidad media de descarga de 44,35 Mbps y una velocidad media de subida de 15,89 Mbps. Las Palmas quedó en último lugar en velocidades de descarga con un 37,9 % menos de velocidad media de descarga que Madrid. Valencia registró la velocidad de subida media más baja por Internet móvil: 13,86 Mbps. Sevilla obtuvo la menor latencia por Internet móvil con 36 ms en el segundo semestre de 2019 y Las Palmas registró la mayor latencia por Internet móvil con 73 ms.

Zaragoza lideró la disponibilidad de 4G en las ciudades españolas más pobladas

Disponibilidad de 4G en las ciudades más grandes de España
Speedtest Intelligence® | Segundo semestre de 2019
Ciudad Disponibilidad de 4G
Zaragoza 97,2 %
Valencia 97,1 %
Sevilla 96,8 %
Málaga 96,7 %
Oviedo 95,4 %
Madrid 95,1 %
Las Palmas de la Gran Canaria 95,0 %
Alicante 94,6 %
Bilbao 94,3 %
Barcelona 87,7 %

La disponibilidad de 4G en las ciudades más grandes de España superó el promedio del país, siendo Zaragoza la de mayor disponibilidad de 4G con el 97,2 % de las ubicaciones analizadas. Barcelona tuvo la menor disponibilidad de 4G de nuestra lista, con el 87,7 %.

MÁSMÓVIL fue el proveedor de banda ancha fija más rápido de 6 ciudades

Si nos fijamos específicamente en la puntuación de velocidad en cada una de las ciudades españolas en el segundo semestre de 2019, vemos que MÁSMÓVIL fue el proveedor más rápido en seis ciudades: Málaga, Sevilla, Zaragoza, Madrid, Valencia y Alicante. Adamo, el proveedor fijo más rápido de Barcelona, consiguió la puntuación de velocidad más alta de la lista con 185,29. Vodafone fue el proveedor más rápido en Bilbao y Oviedo.

Rendimiento de la banda ancha fija por operador en las ciudades más grandes de España
Speedtest Intelligence® | Segundo semestre de 2019
Ciudad Proveedor Speed ScoreTM
Barcelona Adamo 185,29
Málaga MÁSMÓVIL 156,24
Sevilla MÁSMÓVIL 148,78
Madrid MÁSMÓVIL 145,83
Bilbao Vodafone 144,65
Zaragoza MÁSMÓVIL 144,40
Valencia MÁSMÓVIL 143,99
Oviedo Vodafone 143,85
Alicante MÁSMÓVIL 143,72
Las Palmas Orange 114,46

Si nos fijamos en los proveedores españoles más rápidos en banda ancha móvil de cada ciudad en el segundo semestre de 2019, Movistar dominó la lista con la puntuación de velocidad más alta en 7 ciudades. Movistar consiguió también la puntuación de velocidad máxima, con 52,04 en Sevilla. Vodafone fue el proveedor de Internet móvil más rápido en Madrid (35,67). Orange fue el proveedor más rápido de Barcelona (35,37) y Oviedo (45,10).

Rendimiento de Internet móvil por operador en las ciudades más grandes de España
Speedtest Intelligence® | Segundo semestre de 2019
Ciudad Proveedor Speed ScoreTM
Sevilla Movistar 52,04
Valencia Movistar 50,80
Alicante Movistar 50,36
Málaga Movistar 48,97
Bilbao Movistar 48,86
Oviedo Orange 45,10
Zaragoza Movistar 40,79
Madrid Vodafone 35,67
Barcelona Orange 35,37
Las Palmas Movistar 31,37

Nos encantará seguir la evolución de estos mercados y estudiar el cambiante panorama del rendimiento de Internet y de la cobertura móvil en Europa. Si desea obtener más información sobre las velocidades fijas y móviles en diferentes mercados, haga clic aquí para leer más información de Ookla.

Nota del editor: Este artículo fue actualizado el 4 de marzo del 2020 que para corregir un error de edición que reportaba cifras incorrectas del PRA móvil.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 20, 2021

ICYMI: Ookla Data and Research from December 2020


Highlights from the Speedtest Global IndexTM

Global-Index-Tweet-Image-Dec-2020

These are the top stories from December 2020:

  • Thailand has climbed two spots on fixed broadband to reach first place for the first time.
  • On mobile, Qatar climbed two spots to land in first place for mobile. While the country has ranked among the top five for the past year, this is the first time the country has reached the top spot.
  • Hungary has been steadily climbing the fixed broadband chart and currently ranks seventh.
  • Kuwait has reached sixth place, its highest mobile ranking to date, most likely due to an expanding 5G market.

New Global Index Market Analyses

United States

AT&T had the fastest Speed ScoreTM in the U.S. on mobile in Q4 2020. Washington, DC showed the fastest median mobile download speed while Gilbert, AZ was the fastest city for fixed broadband.

Canada

Bell showed the fastest median download speed on 5G during Q4 2020. The city of Edmonton had the fastest mean download speed over fixed broadband and mobile.

China

China Telecom showed the fastest Speed Score on fixed broadband. China Telecom was also fastest on mobile 5G and had the highest 4G Availability on mobile. China Mobile showed the fastest Speed Score on mobile.

France

Lyon showed the fastest mean download speed over fixed broadband while Nice was fastest on mobile. Orange had the fastest Speed Score on mobile overall and on 5G. Free was the fastest provider for fixed broadband.

Indonesia

Telkomsel was the fastest mobile operator in Indonesia during Q3-Q4 2020 while Biznet was the fastest ISP. IM3 Ooredoo had the highest 4G Availability among mobile operators.

New Global Index Market Analyses are also available for:

Articles worth a second look

2020 Recap: How the Internet Held Up During a Global Pandemic


This comprehensive report reveals how speeds over fixed broadband held up in 2020 using data from Speedtest Intelligence®.

Apple has 5G! But How Fast is the iPhone 12?


Find out how Apple’s iPhone 12 series performed in select cities around the world in Q4 2020.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 27, 2021

There's a Problem With Your Connection — The Most Significant Outages of Q4 2020


“We’re experiencing problems” was a common phrase faced by users who encountered outages during Q4 2020. We are continuing our series tracking outages in online services using Downdetector® data from Q4 2020. Once more we have focused on seven categories: cloud services, email service providers, financial services, gaming, internet service providers, social media and streaming services.

Cloud services

Downdetector_AWS_Outage_0121-1

Amazon Web Services (November 25, 2020): 1,313 reports at peak

Users of Amazon’s cloud service noticed a disruption in their service on November 25. Most users stated they were having problems with the AWS Console. The outage affected users in India, Japan, the Netherlands and the U.S. At the peak of outage reports at 8:45 a.m. Pacific, there were 1,313 logged issues in the U.S.

Email service providers

Downdetector_Gmail_Outage_0121

Gmail (December 14, 2020): 90,409 reports at peak

On December 14, users were unable to access their Gmail accounts for over an hour. That day, there were over 90,000 logged issues with the email service provider in the U.S. Users were unable to log into their accounts, send or receive emails. The outage also affected users in Finland, Germany, India, Japan, Poland, the Philippines and Spain.

Financial services

Downdetector_Schwab_Ameritrade_Outage_0121-2

Charles Schwab (November 9, 2020): 17,906 reports at peak

Charles Schwab users experienced problems when trying to log into their accounts on November 9, most likely caused by a surge in activity after news about the Pfizer COVID-19 vaccine were published. The outage lasted for a little over an hour, and there were 17,906 reported issues at the peak of the outage at 6:45 a.m. Pacific. Most error logs came from Chicago, Dallas, and New York City.

TD Ameritrade (November 9, 2020): 8,014 reports at peak

This electronic trading platform also had an outage early in the morning of November 9. Users from Chicago, Dallas, Houston and Brooklyn logged issues on Downdetector and were unable to access their account. At the peak of outage reports at 7:00 a.m. Pacific, there were 8,014 issues logged in the U.S.

Merrill Lynch (November 24, 2020): 2,850 reports at peak

While Merrill Lynch was not immune to reported problems on November 9, the financial service experienced a larger outage on November 24. Users in the U.S. logged 2,850 issues at the peak of the outage at 7:15 a.m. Pacific that day.

Gaming

Downdetector_Steam_Outage_0121

Steam (December 9, 2020): 29,212 reports at peak

The release of the popular game Cyberpunk 77, which created a large volume of traffic on Steam, was the likely cause of Steam’s outage on December 9. Users anxious to download the newly released game became frustrated when the platform was suddenly unavailable. In the U.S. alone, there were 29,212 reported issues on Downdetector.

Internet service providers

Downdetector_Vodafone_Outage_0121

Vodafone Germany (November 23, 2020): 122,627 reports at peak

Vodafone Germany’s mobile service experienced a disruption on November 23. Users from all over Germany (including Berlin, Hamburg and Munich) logged problems with their mobile service that day. At the peak of outage reports, there were 122,627 logged issues.

AT&T (December 25, 2020): 10,617 reports at peak

On Christmas Day, AT&T users in the U.S. reported problems with their mobile and internet services due to an explosion near an AT&T telecommunications hub. Downdetector logged 10,617 issues from users located in cities including Chattanooga, Lexington and Nashville.

Bouygues Telecom (December 2, 2020): 1,984 reports at peak

French users of Bouygues Telecom (primarily in Paris), noticed a disruption in their mobile service on December 2. Customers were unable to make or receive calls or use their mobile internet service for about four hours. At the peak of outage reports, there were 1,984 logged issues.

Social media

Downdetector_Discord_Outage_0121-1

Discord (November 9, 2020): 47,017 reports at peak

The instant messaging platform encountered a problem on November 9. Users in Italy, Germany, the U.K. and the U.S. recorded problems with the server connection. That day, there were almost 50,000 reports of issues on Discord in the U.S.

Telegram (December 16, 2020): 35,836 reports at peak

Telegram users in Russia reported issues with the messaging app on December 16. The outage lasted less than an hour, but Downdetector still received over 35,000 logs from users that day. The app also experienced a smaller outage on October 3 with 20,801 logged issues from users.

VKontakte (October 5, 2020): 6,427 reports at peak

VKontakte, also known as VK, had a disruption in service on October 5. Users of the Russian social media platform rushed to Downdetector to log outage reports when they were unable to log into their accounts. That day, there were 6,427 logs of issues at the peak of the outage reports.

Streaming services

Downdetector_YouTube_Outage_0121

YouTube (November 11, 2020): 357,876 reports at the peak

The Google-owned video streaming service had trouble loading content for their users on November 11. Logs of issues with the service were recorded in Australia, France, Japan, Italy, the U.K and the U.S. Over 300,000 logs were recorded in the U.S. at the peak of the outage reports at 3:30 p.m. Pacific.

Spotify (November 27, 2020): 16,802 reports at the peak

On November 27, users of the popular music streaming service logged issues with the platform. Users in Germany, the U.K. and the U.S. were unable to stream their favorite songs or podcasts. Downdetector recorded 16,802 logs of issues in the U.S. at the peak of the outage reports.

Want to know when an online service is down? Keep up with outages by visiting Downdetector.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 16, 2021

How COVID-19 Affected Roaming for Mobile Speeds in Europe

Roaming might seem like an unusual topic in a time when inter-country travel has been largely prohibited, but we wanted to build on our previous analysis to see how roaming performance and behaviors evolved over the past year. This analysis examines Speedtest data from Android devices in the European Union (E.U.) and the United Kingdom (U.K.) from Q1 2020 through Q1 2021. We’ve included the U.K. to maintain continuity with pre-Brexit reports.

Roaming speeds were slower in most European countries in Q1 2021

Speedtest Intelligence® again showed that consumers who are roaming outside their home countries often experience slower speeds. During Q1 2021, 19 out of the 26 European countries with statistically viable roaming sample sizes experienced slower median roaming download speeds than median local download speeds. Cyprus and Malta had too few roaming samples to be included in this year’s analysis for Q1 2021.

For the seven countries that saw increased speeds, Latvians experienced the largest increase in median download speed when roaming elsewhere in Europe at 23.4%, which was followed closely by Estonia (22.8%) and Ireland (19.5%). Greece, Romania and Slovenia saw increases of more than 5%. The U.K. saw about the same speeds roaming and locally with an increase of only 0.5% when roaming. Hungary also saw comparable roaming download speeds to local speeds with a decrease of only 0.5% when roaming.

Median Local vs. Roaming Download Speeds in Europe
Speedtest Intelligence® | Q1 2021
Country Local Download (Mbps) Roaming Download (Mbps) % Change
Austria 36.19 26.13 -27.8%
Belgium 43.90 27.52 -37.3%
Bulgaria 61.76 29.74 -51.8%
Croatia 48.23 31.3 -35.1%
Czechia 31.35 19.74 -37.0%
Denmark 50.11 22.18 -55.7%
Estonia 34.34 42.16 22.8%
Finland 43.02 31.68 -26.4%
France 34.68 29.62 -14.6%
Germany 27.56 20.14 -26.9%
Greece 32.38 35.51 9.7%
Hungary 28.66 28.51 -0.5%
Ireland 14.99 17.91 19.5%
Italy 25.24 21.66 -14.2%
Latvia 22.69 28.00 23.4%
Lithuania 33.66 30.80 -8.5%
Luxembourg 40.65 26.31 -35.3%
Netherlands 77.52 26.48 -65.8%
Poland 26.51 23.13 -12.7%
Portugal 26.16 23.74 -9.3%
Romania 25.12 26.80 6.7%
Slovakia 23.79 20.94 -12.0%
Slovenia 27.63 29.58 7.1%
Spain 23.78 18.21 -23.4%
Sweden 38.26 23.16 -39.5%
United Kingdom 27.96 28.09 0.5%

Every other country on our list saw decreases in median download speeds of 8.5% or more while roaming, with customers from the Netherlands experiencing the largest drop (65.8%) from a local speed of 77.52 Mbps to 26.48 Mbps while roaming. Customers from Denmark and Bulgaria experienced roaming speeds less than half of what they’re accustomed to at home with decreases of 55.7% and 51.8%, respectively.

Roaming decreased during the pandemic while speeds increased

The COVID-19 pandemic has upended countless lives with multiple lockdowns throughout 2020 and 2021 and severe limits to movement across borders. Data from Speedtest Intelligence reflects this decrease in roaming with roaming samples markedly down when comparing Q1 2021 to Q1 2020. We saw the most roaming samples during Q3 2020 and Q1 2020, which corresponds to increased lockdowns and movement restrictions in Q2 and Q4 2020 in response to the first and second waves of the pandemic.

Roaming speeds for all European countries combined increased 6.9% between Q1 2020 and Q1 2021, though the increase was not linear. Median download speed while roaming decreased from 22.89 Mbps in Q1 2020 to 22.09 in Q2 2020 and slipped down to 20.68 Mbps in Q3 2020. Roaming speeds began to increase in Q4 2020 with the median download speed rising to 23.42 Mbps, and Q1 2021 saw a further increase to 24.47 Mbps.

ookla_roaming_quarter_change_eu_0621-1

Estonia saw the biggest year-over-year increase in median roaming download speed, Slovakia and Italy saw the largest decrease

Median European Roaming Download Speeds
Speedtest Intelligence® | Q1 2020 – Q1 2021
Country Q1 2020 Download (Mbps) Q1 2021 Download (Mbps) % Change
Europe (All Countries Combined) 22.89 24.47 6.9%
Austria 24.39 26.13 7.1%
Belgium 23.78 27.52 15.7%
Bulgaria 22.81 29.74 30.4%
Croatia 29.28 31.30 6.9%
Czechia 20.23 19.74 -2.4%
Denmark 21.38 22.18 3.7%
Estonia 27.82 42.16 51.5%
Finland 32.18 31.68 -1.6%
France 24.57 29.62 20.6%
Germany 20.74 20.14 -2.9%
Greece 41.07 35.51 -13.5%
Hungary 25.10 28.51 13.6%
Ireland 22.08 17.91 -18.9%
Italy 26.98 21.66 -19.7%
Latvia 26.38 28.00 6.1%
Lithuania 22.60 30.80 36.3%
Luxembourg 18.82 26.31 39.8%
Netherlands 18.39 26.48 44.0%
Poland 17.01 23.13 36.0%
Portugal 23.78 23.74 -0.2%
Romania 23.64 26.80 13.4%
Slovakia 26.16 20.94 -20.0%
Slovenia 25.30 29.58 16.9%
Spain 15.05 18.21 21.0%
Sweden 21.36 23.16 8.4%
United Kingdom 29.48 28.09 -4.7%

2020 also posed many challenges for telecom operators around the world as customers shifted use patterns. Despite these challenges, many Europeans saw increases in median roaming speeds year-over-year. In fact, customers in 17 out of the 26 countries analyzed saw faster download speeds while roaming elsewhere in Europe when comparing Q1 2020 to Q1 2021. Estonians saw the largest increase at 51.5% (from 27.82 Mbps to 42.16 Mbps), the Netherlands was next with a 44.0% jump (from 18.39 Mbps to 26.48 Mbps) and Luxembourg saw a 39.8% increase in download speed (from 18.82 Mbps to 26.31 Mbps).

Countries whose customers experienced year-over-year decreases in median downloads speed while roaming include Slovakia (20.0% decrease), Italy (19.7%), Ireland (18.9%), Greece (13.5%), the U.K. (4.7%), Germany (2.9%), Czechia (2.4%), Finland (1.6%) and Portugal (0.2%).

While the year-over-year change is an interesting baseline metric, it’s also important to note only Denmark, Germany, Poland and Spain had consistently slower median roaming download speeds than the European average during every quarter from Q1 2020 to Q1 2021. Every other country had at least one quarter where speeds were faster than the European average.

Outbound roaming speeds varied drastically from country to country from Q1 2020 to Q1 2021

Roaming speeds are heavily dependent on agreements between individual operators, which means they can vary dramatically by country and by operator. We looked closely at outbound roaming for individual countries to see how different countries’ networks performed during COVID-19 lockdowns.

Customers from the Netherlands roaming in France saw the fastest median roaming download speed in all of Europe during Q1 2021 at 70.46 Mbps. Customers from Germany roaming in Portugal experienced the slowest median roaming download speed during Q3 2020 at 0.42 Mbps.

Here were some of the fastest roaming speeds from select countries to other countries within Europe between Q1 2020 and Q1 2021:

  • Netherlands to France (70.46 Mbps in Q1 2021)
  • Bulgaria to the U.K. (58.21 Mbps in Q4 2020)
  • Netherlands to Poland (55.77 Mbps in Q1 2021)
  • Denmark to Sweden (40.46 Mbps in Q4 2020)
  • Finland to Estonia (48.41 Mbps in Q1 2020)

Here were some of the slowest roaming speeds between Q1 2020 and Q1 2021:

  • Germany to Portugal (0.42 Mbps in Q3 2020)
  • Czechia to France (4.98 Mbps in Q3 2020)
  • France to Portugal (5.54 Mbps in Q3 2020)
  • Hungary to France (5.95 Mbps in Q3 2020)
  • Poland to Belgium (7.59 Mbps in Q1 2020)

We’ll continue to watch roaming speeds over the next year to see how roaming changes as more countries reopen and travel picks up again. If you’re interested in learning more about roaming speeds for your business or country, please click here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 15, 2021

Speedtest Global Index Market Analyses Now Available for 37 Countries

Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 37 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 37 markets:

Africa and the Middle East

Algeria | Jordan | Kenya
Morocco | Nigeria | Qatar
South Africa | Tunisia | Turkey

Asia and Oceania

China | Hong Kong (SAR) | Indonesia
Malaysia | Singapore | Taiwan
Vietnam

Europe

Austria | Belgium | Czechia
Denmark | Finland | France
Germany | Hungary | Latvia
Luxembourg | Malta | Serbia
Slovakia | Spain

North and South America

Argentina | Brazil | Canada
Ecuador | Mexico | Peru
United States

Africa and the Middle East

Algeria

  • For the second quarter in a row, mobile provider Ooredoo had the highest Speed Score (24.27) and Consistency Score (84.5%) in Algeria during Q2 2021.
  • Apple devices achieved a mean download speed of 26.37 Mbps during Q2 2021, 26.4% faster than Apple’s speeds in Q1 2021 (20.86 Mbps).
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria with a mean download speed of 38.15 Mbps.

    Jordan

  • Fixed broadband provider Orange had the highest Speed Score (70.99) and Consistency Score (72.6%) in Jordan during Q2 2021.
  • Umniah achieved the fastest mobile Speed Score at 34.28 and best Consistency Score at 93.4%.
  • Amman had the fastest median fixed broadband download and upload speeds among the most populous cities in Jordan at 43.27 Mbps and 40.29 Mbps, respectively.
  • Among popular mobile devices, Apple’s iPhone 12 Pro Max 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 36.06 Mbps and 17.90 Mbps.

    Kenya

  • Mobile provider Safaricom had the highest Speed Score (27.54) and Consistency Score (84.0%) in Kenya during Q2 2021, though both these scores were slightly lower than in Q1 2021.
  • For fixed broadband, Faiba was the provider that had the best Speed Score (23.19) and Consistency Score (43.9%) in Kenya during Q2 2021.
  • Mombasa had the fastest mean mobile download and upload speeds in Kenya’s most populous cities at 32.12 Mbps and 17.13 Mbps, respectively.
  • Eldoret had the fastest mean fixed broadband download speed in Kenya during Q2 2021 at 23.68 Mbps. Nairobi dropped three places from the fastest city for mean fixed broadband download speed during Q1 2021.

    Morocco

  • Fixed broadband provider Orange beat out Q1 2021 winner Maroc Telecom for fastest provider in Morocco with a Speed Score of 19.27, a 35.0% increase from Q1 2021.
  • For fixed broadband, Maroc Telecom continued to have the best Consistency Score at 32.4% during Q2 2021.
  • On mobile, Maroc Telecom achieved the best Speed Score (59.24) and Consistency Score (92.6%) during Q2 2021.
  • Salé surpassed Marrakesh as the fastest city among Morocco’s most populous cities with the fastest mobile download and upload speeds at 40.78 Mbps and 13.80 Mbps, respectively.

    Nigeria

  • For the second quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 28.82 during Q2 2021. While MTN was second, it improved its Speed Score 37.9% quarter over quarter, 18.70 to 25.78.
  • MTN edged out Airtel’s Q1 2021 top spot for best Consistency Score on mobile during Q2 2021, 83.4% to Airtel’s 82.5%.
  • Fixed broadband provider ipNX continued to have the best Speed Score (19.25) and Consistency Score (39.6%) in Nigeria during Q2 2021.
  • Port Harcourt continued to have the best mobile mean download speeds of any Nigerian city at 26.34 Mbps, but Kano made huge strides forward, improving its download speed by 61.8% over Q1 2021.

    Qatar

  • Ooredoo had the best mobile and fixed broadband Speed Scores in Qatar during Q2 2021 at 149.01 and 69.45, respectively.
  • 5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 393.89 Mbps, while Vodafone achieved 354.27 Mbps.
  • Ooredoo also had the best fixed broadband Consistency Score at 81.5%.
  • Vodafone had the best mobile Consistency Score at 93.7%, edging out Ooredoo’s 92.9%.
  • Umm Salal Muhammed had the fastest median mobile and fixed broadband download speeds in Qatar at 147.65 Mbps and 80.57 Mbps, respectively.
  • Speedtest Intelligence reveals that among popular devices, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 284.32 Mbps, edging out Apple’s iPhone 12 Pro Max 5G (278.42 Mbps).

    South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (45.76) and Consistency Score (65.4%) during Q2 2021. That was an increase in Speed Score of 21.1% from Q1 2021.
  • Among mobile providers, MTN had the fastest Speed Score (60.44) and best Consistency Score (90.5%).
  • Apple devices had the fastest combined mean download speed at 52.59 Mbps and fastest mean upload speed at 12.22 Mbps during Q2 2021. The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a mean download speed of 93.36 Mbps.
  • Johannesburg had the fastest mean fixed broadband and mobile download speeds during Q2 2021 at 61.85 Mbps and 58.06 Mbps, respectively.

    Tunisia

  • During Q2 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 46.47.
  • Tunisie Telecom edged out Ooredoo for the highest fixed broadband Speed Score with 9.07 and 8.28, respectively.
  • Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q2 2021 at 73.21 Mbps.
  • Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed at 70.43 Mbps.
  • Sfax had the fastest mean mobile download speed in Tunisia during Q2 2021 at 45.53 Mbps.

    Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q2 2021 at 61.39 and 93.2%, respectively.
  • For fixed broadband, Turksat Kablo had the highest Speed Score (35.67).
  • During Q2 2021, Turknet had the highest Consistency Score for fixed broadband at 66.6%.
  • Istanbul had the fastest mean fixed broadband and mobile download speed at 40.16 Mbps and 50.21 Mbps, respectively.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 51.62 Mbps to 41.69 Mbps.

    Asia and Oceania

    China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q2 2021 with a Speed Score of 117.02, 9.3% higher than Q1 2021.
  • However, China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q2 2021 at 90.0%, edging out China Telecom’s 86.8% and China Unicom’s 86.5%.
  • China Mobile achieved the highest Speed Score (113.06) and Consistency Score (92.1%) among China’s top mobile providers during Q2 2021.
  • During Q2 2021, China Telecom achieved a median 5G download speed of 304.55 Mbps, edging out China Mobile’s 303.44 Mbps. China Unicom was third at 292.04 Mbps.
  • Among top device manufacturers, Huawei had the fastest median download speed at 86.33 Mbps in China during Q2 2021. Vivo followed at 56.68 Mbps, then Xiaomi (56.48 Mbps), Oppo (55.35 Mbps) and Apple (49.65 Mbps).
  • Among popular devices, Huawei also dominated. The Huawei P40 Pro 5G had the fastest median download speed in China during Q2 2021 at 287.18 Mbps.
  • During Q2 2021, Huawei’s Kirin 9000 5G was the fastest chipset in China, achieving a median download speed of 284.74 Mbps.
  • Tianjin had the fastest median fixed broadband download speed among China’s most populous cities at 199.91 Mbps, 10.7% faster than its first place Q1 2021 results.
  • Hangzhou had the fastest median mobile download speed among China’s most populous cities at 72.97 Mbps, followed closely by Shenzhen at 70.74 Mbps and Nanjing at 69.22 Mbps.

    Hong Kong (SAR)

  • For the second quarter in a row, China Mobile Hong Kong was the fastest mobile operator in Hong Kong, earning a Speed Score of 72.21 in Q2 2021, 10.8% higher than Q1 2021.
  • China Mobile Hong Kong also blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 218.60 Mbps during Q2 2021, 7.2% faster than its Q1 2021 results. Mobile provider 3 followed at 165.35 Mbps, csl at 134.75 Mbps and SmarTone at 124.31 Mbps.
  • Among top manufacturers during Q2 2021, Samsung had the fastest median download speed at 44.68 Mbps.
  • Samsung devices also took the top four spots for fastest popular devices in Hong Kong during Q2 2021 with the Galaxy S20 Ultra 5G achieving the top spot at 124.25 Mbps, edging out the Galaxy S21 Ultra 5G’s 123.28 Mbps.
  • During Q2 2021, Qualcomm’s Snapdragon 888 5G achieved the fastest median download speed among modern chipsets at 111.91 Mbps.

    Indonesia

  • According to Speedtest Intelligence, Biznet was Indonesia’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 40.66. MyRepublic was second at 35.63.
  • Biznet also had the highest Consistency Score in Indonesia during Q2 2021, edging out MyRepublic 66.6% to 63.5%.
  • Telkomsel was the fastest major mobile provider in Indonesia during Q2 2021, earning a Speed Score of 28.02. Telkomsel also achieved the top Consistency Score at 84.1%, beating out IM3 Ooredoo’s 83.5%.
  • Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 32.86 Mbps, while Tangerang achieved the fastest mean mobile download speed at 24.69 Mbps.

    Malaysia

  • During Q2 2021, Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia, earning a Speed Score of 116.36. TIME also achieved the highest Consistency Score (86.7%).
  • On mobile, Digi edged out Maxis for the fastest mobile provider, earning a Speed Score of 30.20 to Maxis’ 29.92. U Mobile was third at 27.40.
  • Apple earned the top spot as Malaysia’s fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 34.22 Mbps. Samsung was second at 28.77 Mbps and Huawei third at 27.68 Mbps.
  • Among Malaysia’s most populous cities, Nusajaya had the fastest mean fixed broadband speed during Q2 2021, achieving 125.88 Mbps download and 81.29 Mbps upload. Petaling Jaya was second, achieving 122.91 Mbps download and 82.56 Mbps upload.
  • Nusajaya also had the fastest mean mobile download speed at 38.51 Mbps during Q2 2021.

    Singapore

  • Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q2 2021, achieving a Speed Score of 268.70.
  • During Q2 2021, Singtel was the fastest mobile provider in Singapore, achieving a Speed Score of 83.83.
  • Singtel also blew the competition away for fastest median 5G download speed at 189.55 Mbps during Q2 2021. M1 was second at 110.43 Mbps.
  • Apple edged out Samsung for fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 87.66 Mbps to Samsung’s 85.48 Mbps. Oppo followed in third with 82.10 Mbps.

    Taiwan

  • Speedtest Intelligence® reveals Chunghwa Telecom was the fastest mobile operator among top providers in Taiwan in Q2 2021 with a Speed Score of 66.47 on modern chipsets — edging out FarEasTone’s 64.46.
  • During Q2 2021, Chunghwa Telecom surpassed FarEasTone as the fastest 5G provider in Taiwan. Chunghwa Telecom achieved a blazing median download speed of 471.73 Mbps — 42.2% faster than its Q1 2021 median download speed.
  • FarEasTone had the highest Consistency Score in Taiwan during Q2 2021 at 92.1%. Chunghwa Telecom followed at 89.4% and Taiwan Mobile was third at 87.5%.
  • Among top device manufacturers during Q2 2021, Apple devices achieved the fastest mean download speed at 79.30 Mbps, edging out Oppo (77.53 Mbps) and Samsung (74.23 Mbps).
  • The Sony Xperia 1 II 5G had the fastest mean download speed at 235.44 Mbps during Q2 2021.

    Vietnam

  • Viettel once again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q2 2021, earning a mobile Speed Score of 44.16 and fixed broadband Speed Score of 66.77.
  • Viettel also achieved the best fixed broadband Consistency Score at 80.9%, tightly edging out FPT Telecom’s 80.0% and Vinaphone’s 79.6% for the fastest mean fixed broadband download speed
  • Vinaphone had the highest mobile Consistency Score at 94.1%.
  • Apple’s iPhone 12 Pro 5G had the fastest mean download speed at 99.43 Mbps.
  • Ho Chi Minh City overtook the top spot for the fastest mean fixed broadband download speed among Vietnam’s most populous cities with 77.14 Mbps (69.92 Mbps upload).
  • Hanoi edged out Ho Chi Minh City (43.70 Mbps) and Da Nang (43.22 Mbps) for fastest mean mobile download speed at 43.83 Mbps.

    Europe

    Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider, increasing its Speed Score 28.8% from Q1 2021 from 123.45 to 158.94 in Q2 2021.
  • Magenta also had the highest Consistency Score at 88.8% for fixed broadband in Q2 2021.
  • A1 was the fastest mobile provider in Austria during Q2 2021, achieving a Speed Score of 72.64. yesss! followed at 62.49.
  • For the second quarter in a row, yesss! narrowly edged out A1 for the highest mobile Consistency Score in Austria with yesss! achieving 93.7% and A1 achieving 93.4%. Magenta Telekom ad 3 followed at 90.5%.

    Belgium

  • During Q2 2021 — much like Q1 2021 — Telenet and VOO had a fierce competition for Belgium’s fastest fixed broadband provider. However, Telenet earned the top spot again, achieving a Speed Score of 104.24 to VOO’s 102.64.
  • VOO also challenged Telenet for the highest Consistency Score for fixed broadband providers, but Telenet edged VOO out for the top place, 87.8% to 86.8%.
  • Among mobile providers, Telenet fended off competition from BASE as the fastest mobile provider, earning a mobile Speed Score of 72.34 to BASE’s 68.50.
  • Antwerp overtook Ghent for the fastest median fixed broadband download speed 81.31 Mbps to Ghent’s 80.13 Mbps.
  • However, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities achieving a median speed of 72.56 Mbps during Q2 2021.

    Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q2 2021, earning a Speed Score of 60.73.
  • However, Vodafone claimed the best mobile Consistency Score during Q2 2021, earning 94.6% to O2’s 91.1%.
  • There was no statistical winner for fastest median 5G download speed in Czechia during Q2 2021, though O2 achieved a median download speed of 128.01 Mbps and T-Mobile achieved 124.69 Mbps.
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q2 2021. Vodafone achieved a Speed Score of 100.26.
  • Vodafone also had the best Consistency Score for fixed broadband during Q2 2021 at 79.4%.
  • Pilsen had the fastest mean fixed broadband speeds among Czechia’s most populous cities, achieving a mean download of 111.01 Mbps and a mean upload of 82.82 Mbps.

    Denmark

  • During Q2 2021 in Denmark, Fastspeed was the fastest fixed broadband provider, earning a Speed Score of 303.16 — an increase of 47.7% from Q1 2021. Hiper was second at 231.14 and Fibia third at 164.80.
  • YouSee once again earned the top spot as Denmark’s fastest mobile provider during Q2 2021, achieving a Speed Score of 91.19.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 12 Pro Max 5G had the fastest median download speed during Q2 2021 at 111.80 Mbps. The iPhone Pro 5G was second at 109.79 Mbps, edging out the iPhone 12 5G at 109.63 Mbps.

    Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q2 2021, earning a Speed Score of 68.20. DNA also edged out Telia for the highest Consistency Score, achieving 90.9% to Telia’s 90.0%.
  • Telia overtook DNA in Q2 2021 as Finland’s fastest 5G provider, achieving a median download speed of 304.22 Mbps to DNA’s 276.20 Mbps.
  • Telia retained its top spot as the fastest fixed broadband provider during Q2 2021, increasing its Speed Score 11.2% from Q1 2021. Telia was also the most consistent, achieving a Consistency Score of 82.7%.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q2 2021 at 67.23 Mbps. However, the Samsung Galaxy S21 Ultra 5G had the fastest median download speeds among major devices at 121.57 Mbps.

    France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q2 2021, though Orange narrowly edged out Free with a Speed Score of 117.15 to 115.89.
  • SFR achieved the highest Consistency Score at 68.2%.
  • Orange earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 81.00 and a Consistency Score of 89.9%.
  • Orange also blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 345.10 Mbps. SFR was next fastest at 204.98 Mbps.
  • Lyon achieved the fastest median fixed broadband download and upload speeds at 127.51 Mbps and 93.46 Mbps, respectively. Nice had the fastest median mobile download speed at 64.63 Mbps.

    Germany

  • According to Speedtest Intelligence, Vodafone was Germany’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 120.68.
  • 1&1 edged out Vodafone for the highest Consistency Score, 80.4% to Vodafone’s 79.3%.
  • For mobile providers, Telekom achieved the highest Speed Score (76.79) and Consistency Score (91.7%) during Q2 2021.
  • O2 was the fastest 5G provider during Q2 2021 earning the fastest median 5G download speed at 172.24 Mbps. Telekom followed at 154.30.
  • The iPhone 12 Pro 5G had the fastest median download speed among popular devices in Germany during Q2 2021, edging out the iPhone 12 Pro Max 5G 92.25 Mbps to 91.94 Mbps.

    Hungary

  • Vodafone overtook DIGI as Hungary’s fastest fixed broadband provider in Q2 2021, achieving an 8.6% increase in Speed Score from 137.06 in Q1 2021 to 148.79. Vodafone retained the top spot for highest Consistency Score at 87.2% during Q2 2021.
  • Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q2 2021, earning a Speed Score of 52.59 and Consistency Score of 90.9%.
  • OnePlus overtook Apple during Q2 2021 as the fastest device manufacturer, with OnePlus devices achieving a combined median download speed of 47.29 Mbps to Apple’s 41.81 Mbps.
  • However, Apple’s iPhone 12 Pro Max 5G achieved the fastest median download speed among popular devices during Q2 2021, with an increase in download speed of 17.3% from 70.12 Mbps in Q1 2021 to 82.22 Mbps in Q2 2021.

    Latvia

  • Speedtest Intelligence revealed that Balticom was the fastest and most consistent fixed broadband provider in Latvia during Q2 2021 achieving a Speed Score of 171.56 and Consistency Score of 90.5%.
  • LMT was the fastest provider in Latvia during Q2 2021 with a Speed Score of 41.13.
  • Tele2 narrowly edged out BITE and LMT as Latvia’s most consistent provider, earning a Consistency Score of 86.0% to BITE’s 85.1% and LMT’s 83.3%.
  • Olaine had the fastest median fixed broadband download and upload speeds, 94.16 Mbps and 94.51 Mbps, respectively.

    Luxembourg

  • Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q2 2021 by achieving a Speed Score of 125.73, an increase of 4.5% over Q1 2021.
  • Tango and Eltrona tied for the highest Consistency Score during Q2 2021 at 86.3%.
  • POST again was the fastest mobile provider in Luxembourg during Q2 2021, achieving an 18.3% increase in Speed Score from 86.31 in Q1 2021 to 102.09 in Q2 2021. POST also remained the most consistent provider with a Consistency Score of 96.3%.
  • Among Luxembourg’s most populous cities, Differdange achieved the fastest median fixed broadband download and upload speeds at 131.26 Mbps and 93.32 Mbps, respectively.
  • Ettelbruck had the fastest median mobile download and upload speeds at 117.76 Mbps and 21.64 Mbps, respectively.

    Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q2 2021, earning a Speed Score of 113.64 and Consistency Score of 83.9%.
  • GO was Malta’s fastest and most consistent mobile provider during Q2 2021, achieving a Speed Score of 56.36 and Consistency Score of 92.8%.
  • Among popular devices, Apple’s iPhone 12 Pro Max 5G achieved the fastest mean download speed at 75.81 Mbps.

    Serbia

  • SBB retained its top spot as Serbia’s fastest and most consistent fixed broadband provider during Q2 2021 with a Speed Score of 81.09 and Consistency Score of 81.8%.
  • A1 knocked Telenor out of the top place during Q2 2021 as Serbia’s fastest mobile provider, achieving a Speed Score of 54.26 to Telenor’s 49.99.
  • A1 and Telenor tied for the most consistent provider by earning a Consistency Score of 92.5%. mts trailed at 91.0%
  • The fastest chipset in Serbia during Q2 2021 was Qualcomm’s Snapdragon X55 5G, which had a median download speed of 74.21 Mbps. Samsung’s Exynos 2100 was second at 57.97 Mbps and Hisilicon’s Kirin 990 at 57.49 Mbps.

    Slovakia

  • Telekom knocked Orange out of first place as Slovakia’s fastest mobile operator during Q2 2021 with a Speed Score of 58.17 to Orange’s 56.22. Telekom increased its Speed Score 18.5% from Q1 2021 to Q2 2021.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.35 — an increase of 23.1% from Q1 2021 — and a Consistency Score of 87.2%.
  • The Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 86.11 Mbps during Q2 2021, an increase of 33.3% over Q1 2021.

    Spain

  • DIGI sped ahead of the competition, earning its place as fastest and most consistent fixed broadband provider in Q2 2021 with a Speed Score of 259.90 and Consistency Score of 91.5%. Orange was second at 154.03, Movistar third (139.65) and Yoigo fourth (134.71).
  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 58.47 and Consistency Score of 90.8%.
  • Vodafone more than doubled its closest competitor as Spain’s fastest 5G provider by achieving a median download speed of 322.81 Mbps.
  • Madrid had the fastest median fixed broadband download and upload speeds at 142.97 Mbps and 111.48, respectively, as well as the fastest median mobile download speed at 41.66 Mbps. Barcelona trailed closely behind for fixed broadband at 134.73 Mbps download and 104.54 Mbps upload, as well as for mobile download at 40.10 Mbps.

    North and South America

    Argentina

  • Telecentro achieved the highest fixed broadband Speed Score (57.16) in Argentina during Q2 2021.
  • Speedtest Intelligence revealed Personal was the fastest mobile operator in Argentina during Q2 2021 with a Speed Score of 38.49.
  • Buenos Aires achieved the fastest mean fixed broadband download speed among Argentina’s most populous cities, recording a download speed of 77.79 Mbps.
  • For mobile download speeds, La Plata recorded the fastest mean mobile download speed in Argentina at 40.28 Mbps during Q2 2021.

    Brazil

  • Speedtest Intelligence reveals Claro was the fastest and most consistent mobile operator in Brazil among top providers during Q2 2021, achieving the highest Speed Score of 42.61 and Consistency Score of 87.8%.
  • Vivo was the fastest fixed broadband provider among top providers in Brazil in Q2 2021 with a Speed Score of 93.23.
  • Among Brazil’s most populous cities, seven cities achieved mean fixed broadband download speeds of over 100 Mbps, with Goiânia having the fastest download and upload speeds at 130.15 Mbps and 76.98 Mbps, respectively.
  • Brasilia had the fastest mean mobile download speed at 43.74 Mbps.

    Canada

  • Shaw and Rogers blazed above the competition for Canada’s fastest fixed broadband providers in Q2 2021, earning Speed Scores of 181.66 and 179.95, respectively.
  • Rogers edged out Shaw for the highest Consistency Score in Canada during Q2 2021 by earning 89.0% to Shaw’s 87.0%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q2 2021, achieving a Speed Score of 82.93.
  • Videotron also retained its top spot during Q2 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 89.6%.
  • Competition for the fastest median 5G download speed was competitive with no statistical winner during Q2 2021. Bell achieved a median download speed of 191.26 Mbps and TELUS achieved 184.45 Mbps.
  • Rogers achieved the highest 5G Availability in Canada during Q2 2021.
  • Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q2 2021, achieving a median download speed of 119.77 Mbps.
  • Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 129.60 Mbps. Winnipeg retained its top spot for mobile download speed by edging out Edmonton 93.12 Mbps to 91.25 Mbps.
  • Samsung devices had the fastest combined performance, achieving a median download speed of 70.72 Mbps. The Samsung Galaxy S21+ 5G edged out the Samsung Galaxy S21 Ultra 5G for the fastest popular device median download speed 141.44 Mbps to 137.97 Mbps.

    Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q2 2021, achieving a Speed Score of 38.72 and Consistency Score of 69.6%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q2 2021, achieving a Speed Score of 38.11 and Consistency Score of 86.9%.

    Mexico

  • Speedtest Intelligence reveals Telcel was Mexico’s fastest mobile operator during Q2 2021, earning a Speed Score of 47.80.
  • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 89.2%.
  • Veracruz showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q2 2021, recording a mean download speed of 46.24 Mbps and mean upload speed of 19.36 Mbps.
  • Apple devices had the five fastest mean download speeds in Mexico. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 Pro Max 5G and iPhone 12 5G for the fastest popular device during Q2 2021, achieving respective speeds of 74.65 Mbps, 72.63 Mbps and 72.37 Mbps.

    Peru

  • Among Peru’s top providers, Claro was the fastest mobile provider during Q2 2021, achieving a Speed Score of 36.91.
  • Apple devices achieved the highest mean download speeds among top device manufacturers during Q2 2021, recording a mean download speed of 40.32 Mbps.
  • Among popular mobile devices, the Apple iPhone 12 Pro 5G had the fastest mean download speed at 80.30 Mbps. The Apple iPhone 12 Pro Max 5G was second at 77.02 Mbps and the Apple iPhone 12 5G third at 75.63 Mbps.

    United States

  • Speedtest Intelligence reveals Verizon was the fastest fixed broadband provider in the United States during Q2 2021, earning a Speed Score of 170.22 — 6.3% increase over Q1 2021.
  • Speedtest Intelligence also reveals that T-Mobile was the fastest and most consistent mobile operator in the United States during Q2 2021, achieving a median download speed of 54.13 Mbps and a Consistency Score of 84.8%.
  • After looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q2 2021 at 99.84 Mbps, a 21.2% increase over Q1 2021.
  • During Q2 2021, T-Mobile had the best 5G Availability of 69.0%.
  • Mobile download speeds blazed ahead in the most populous U.S. cities during Q2 2021 with Tampa, Florida supplanting St. Paul, Minnesota as the fastest city for median mobile download speed during Q2 2021 at 79.75 Mbps, an increase of 14.6% over St. Paul’s fastest median speed during Q1 2021.
  • San Antonio, Texas knocked Gilbert, Arizona out of first place as the fastest city for fixed broadband among the United State’s most populous cities, edging out Raleigh, North Carolina with a median download speed of 183.60 Mbps to Raleigh’s 183.04 Mbps.

    Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index. Want to see how your internet speeds compare? Take a Speedtest® now.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 27, 2021

Oslo Tops the List of World Capitals with the Fastest 5G in Q1-Q2 2021

Mobile operators are rapidly expanding 5G deployments across the globe, with 16,410 new 5G deployments across 109 countries added to the Ookla 5G Map in June 2021 alone. Huge investments in 5G are being made to increase performance, especially in major cities. We used Speedtest Intelligence® to see which world capitals have the best 5G speeds and availability, based on locations with commercially available 5G during Q1-Q2 2021.

Oslo, Norway was the fastest world capital for 5G during Q1-Q2 2021

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The race for fastest 5G performance among world capitals was extremely competitive during Q1-Q2 2021. Oslo, Norway had the fastest 5G of any world capital, clocking in with a median download speed of 526.74 Mbps. Seoul, South Korea had the second fastest median download speed over 5G at 467.84 Mbps; Abu Dhabi, United Arab Emirates was third (421.26 Mbps); Doha, Qatar fourth (413.40 Mbps) and Stockholm, Sweden fifth (401.30 Mbps). Riyadh, Saudi Arabia (384.66 Mbps); Kuwait City, Kuwait (338.97 Mbps), Muscat, Oman (318.95 Mbps); Beijing, China (291.19 Mbps); and Taipei, Taiwan (287.86 Mbps); rounded out the top 10. Helsinki, Finland showed a median 5G download speed of 279.59 Mbps; Sofia, Bulgaria 260.55 Mbps; Canberra, Australia 258.39 Mbps; Bangkok, Thailand 253.73 Mbps; Manama, Bahrain 249.71; Dublin, Ireland 223.01; Luxembourg City, Luxembourg 209.98 Mbps; Paris, France 208.48 Mbps and Bucharest, Romania 203.44 Mbps.

We saw median 5G download speeds between 150 Mbps and 200 Mbps in the following world capitals during Q1-Q2 2021: Ottawa, Canada (196.11 Mbps); Hanoi, Vietnam (195.99 Mbps); Bratislava, Slovakia (188.23 Mbps); Madrid, Spain (183.37 Mbps); Bern, Switzerland (175.69 Mbps); Rome, Italy (171.79 Mbps); London, United Kingdom (167.50 Mbps); Tokyo, Japan (167.02 Mbps); Athens, Greece (164.95 Mbps); Copenhagen, Denmark (162.75 Mbps); Ljubljana, Slovenia (158.50 Mbps); Hong Kong (153.78) and Washington, D.C., United States (151.80 Mbps).

Cape Town, South Africa was the slowest world capital for 5G in Q1-Q2 2021

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Speedtest Intelligence shows Capetown, South Africa had the slowest median download speed over 5G during Q1-Q2 2021 at 53.33 Mbps. Other world capitals with slower median 5G download speeds included: Brasilia, Brazil (62.18 Mbps); San Juan, Puerto Rico (72.59 Mbps); Warsaw, Poland (80.18 Mbps); Singapore (111.20 Mbps); Manila, Philippines (112.23 Mbps); Prague, Czechia (116.30 Mbps); Budapest, Hungary (137.54 Mbps); Amsterdam, Netherlands (139.75 Mbps); Zagreb, Croatia (140.92 Mbps); Vienna, Austria (144.93 Mbps); Jerusalem, Israel (145.17 Mbps); and Berlin, Germany (148.16 Mbps).

Capitals not mentioned on either of these lists did not have sufficient 5G samples during Q1-Q2 2021 to be included in this report.

The fastest 5G speeds are yet to come

5G is rapidly improving across the world and we’re eager to see how countries, cities and operators continue to perform during Q3 2021 and beyond. If you want to see how your 5G network performs against these benchmarks, please download the Android or iOS app, and take a Speedtest®. Learn more about 5G provider performance in select cities here, and visit the Ookla 5G MapTM to see which providers are offering 5G in your area.

Editor’s note: This article was updated on July 28 to reorganize the content for clarity.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 6, 2021

Ookla Video Analytics Reveals the State of Global Video Experience


Video is essential to today’s internet across the world. We use it to watch shows and movies, stream live events and even keep up to date on our favorite cats on social media. Ookla® launched video testing in the Speedtest® app for iOS and Android earlier this year so consumers can measure the quality of their video experience. Already, millions of video tests have been initiated by consumers. Today we’re sharing some of that data to provide insight into video experience around the world, specifically, we’ve analyzed adaptive start time and highest overall video resolution over all mobile technologies, 5G and fixed broadband in select countries during Q3 2021.

Switzerland had the fastest adaptive start time for all mobile technologies, South Africa fastest for 5G

Video streaming services use adaptive bitrate technology

All modern video streaming platforms use adaptive bitrate technology to automatically adjust video quality based on network conditions and device capabilities in order to display the highest quality video that a device can support, while minimizing buffering and slow video start time. Speedtest Video Analytics provides deep insights and competitive benchmarking for device and network video streaming capabilities.

Adaptive start time — the time it takes for adaptive bitrate playback to initiate — allows us to see how quickly videos are loading. A 2012 study found that users will leave a video if it doesn’t begin playing within two seconds. We have to imagine in 2021, that timeframe is being squeezed even further. Our analysis shows how countries are performing against this important benchmark.

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Speedtest Intelligence® reveals that Switzerland had the fastest median adaptive start time for all mobile technologies combined among the countries we analyzed at 1.02 seconds during Q3 2021. South Korea and Norway were close behind at 1.07 seconds and 1.10 seconds, respectively. Five more countries achieved a median adaptive start time at or under 1.25 seconds during Q3 2021, including Hong Kong (SAR) and Croatia (1.17 seconds), Portugal (1.24 seconds), and Kuwait and Mexico (1.25 seconds). All but three of the remaining countries we surveyed achieved a median adaptive start time between 1.25 seconds and 2.00 seconds during Q3 2021 except Colombia (2.11 seconds), Saudi Arabia (2.12 seconds) and India (2.13 seconds).

Most 5G-capable video tests showed blazing fast adaptive start times

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We’ve seen median 5G download speeds zoom ahead of traditional mobile technologies, even reaching median download speeds 10 times faster than on 4G LTE. It’s no surprise Video Analytics revealed adaptive start time was often much faster on 5G than on all mobile technologies combined. Five countries achieved median adaptive start times faster than 1.00 second during Q3 2021: South Africa (0.73 seconds), Switzerland (0.79 seconds), Norway (0.82 seconds), Hong Kong (0.86 seconds) and South Korea (0.90 seconds). Video Analytics shows the only countries with a median 5G adaptive start time slower than 1.25 seconds were the United States (1.27 seconds), Brazil (1.42 seconds) and Saudi Arabia (1.94 seconds).

Five countries’ adaptive start time improved more than 0.25 seconds on 5G compared to all technologies combined during Q3 2021: the Philippines (-0.62 seconds), South Africa (-0.53 seconds), Brazil (-0.39 seconds), Hong Kong (-0.31 seconds) and Norway (-0.29 seconds). However, several countries showed a less than 0.20 second improvement when comparing adaptive start rate on 5G to that on all technologies combined during Q3 2021: the U.S. (-0.14 seconds), Bahrain (-0.16 seconds), South Korea and Saudi Arabia (-0.17 seconds), and the United Kingdom (U.K.) and France (-0.18 seconds).

Adaptive start time is not always faster on fixed broadband

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Speedtest Intelligence showed a narrower range for adaptive start time on fixed broadband than on 5G with every country on our list achieving between 0.67 and 1.85 seconds during Q3 2021. Ten countries on our list achieved a median adaptive start time faster than 1.00 second during Q3 2021: South Korea (0.67 seconds), Norway (0.74 seconds), Hong Kong (0.75 seconds), Switzerland (0.76 seconds), the U.K. (0.79 seconds), France (0.86 seconds), the U.S. (0.87 seconds), Spain (0.88 seconds), Portugal (0.89 seconds) and Italy (0.98 seconds).

Twenty out of the 24 countries we surveyed had a median fixed broadband adaptive start time faster than 1.50 seconds during Q3 2021. Colombia (1.50 seconds), Egypt (1.59 seconds), Turkey (1.64 seconds) and Saudi Arabia (1.85 seconds) were the only countries with a median adaptive start time slower than 1.50 seconds on fixed broadband during Q3 2021.

South Korea video tests reached 4K resolutions at the highest proportion on mobile and fixed broadband

Video resolution is incredibly important in the experience of streaming video and the higher the resolution, the more definition and clarity we are able to see. These days, the difference between an SD and 4K experience is gigantic. Resolution is measured in the numbers of pixels in a 16:9 ratio, with 2160 pixel height representing a 4K picture. Video Analytics measures the resolution rates, which represent the portion of samples that reach a particular resolution. In this analysis, we evaluated the resolution rates for 4K, typically the highest resolution users will need.

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Using Speedtest Intelligence, we found South Korea and Switzerland had the highest overall successful resolution rates for all mobile technologies combined during Q3 2021, reaching 4K resolutions 80.4% and 80.3% of the time, respectively. Croatia (79.7%), Kuwait (77.4%) and Norway (75.4%) were the only other countries on our list that achieved 4K video resolution more than 75.0% of the time. Only seven countries on our list did not reach a 4K resolution at least 50% of the time on all mobile technologies combined: the Philippines (38.4%), India (41.1%), Indonesia (44.8%), Colombia (45.3%), Mexico (46.3%), Russia (49.7%) and Egypt (49.9%).

5G led to higher video resolution, but 4K mobile devices still remain rare

ookla_highest-video-resolution_5g_1121-01

5G provided a higher resolution for mobile devices during Q3 2021 than all technologies combined. Every country we surveyed reached a 4K resolution over 80.0% of the time over 5G. In fact, six out of the 14 countries we surveyed for 5G achieved a 4K resolution more than 90.0% of the time, including South Korea (95.9%), Norway (94.5%), Kuwait (94.0%), South Africa (93.6%), Switzerland (92.6%) and France (91.5%). On the lower end of our list, only Italy (81.9%), Brazil (83.9%) and the U.S. (83.9%) achieved 4K resolutions less than 85.0% of the time.

While this is great news for the future of mobile devices, 4K resolutions in mobile devices still aren’t common: Sony is the only popular device manufacturer producing 4K mobile devices. In the meantime, users who can connect to 5G through either a hot spot or fixed wireless access (FWA) will reap the benefits of being able to stream on 4K devices like computers, televisions or tablets.

South Korean fixed broadband delivers ultra-high definition resolutions

ookla_highest-video-resolution_fixed_1121-01

Speedtest Intelligence reveals South Korea had the highest fixed broadband 4K resolution rate among countries surveyed at 92.2% during Q3 2021. Other countries that achieved 4K resolution rates above 85.0% on fixed broadband during Q3 2021 included: Switzerland (89.4%), Hong Kong (87.6%), Norway (87.1%) and the U.S. (86.7%). Every other country in our analysis achieved 4K resolution rates between 65.0% and 85.0%, except Egypt (49.5%), Indonesia (52.5%), the Philippines (64.2%) and Turkey (64.3%).

Video Analytics gives you the information you need about your video playback

We’re excited to share more about video performance and quality of experience using Video Analytics in the coming months. In the meantime, if you want to learn more about Video Analytics and how it can help you benchmark and improve your network, please join our upcoming webinar, December 9 by clicking here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 8, 2021

Belgium Falls Behind EU Peers, Faces 5G Regulatory Challenges


Lees in het Vlaams | Lire en français

Belgium represents an important cornerstone to the European community and is home to the Council of the European Union, the European Commission, European Parliament and the European Council. However, Belgium is behind the curve among its regional partners in terms of promoting 5G competition with only one 5G provider during the majority of 2021. In this article, we used Ookla® Speedtest Intelligence® to examine Belgium’s fixed and mobile internet performance speeds, as well as regional and provincial performance during Q3 2021. We also examined the European Quarter in Brussels using Ookla Cell Analytics to determine which mobile operators had the best signal level and quality.

The Netherlands leads among Belgium’s regional trading partners for fastest mobile

ookla_mobile-download-comparison_belgium_1121-01

Speedtest Intelligence reveals that the Netherlands had the fastest median mobile download speed among Belgium’s closest regional trade partners at 84.59 Mbps during Q3 2021. Switzerland and Luxembourg followed at 71.76 Mbps and 69.81 Mbps, respectively. Austria was next at 49.98 Mbps, followed by Belgium at 48.88 Mbps.

Switzerland and Spain set the European standard with fixed broadband speeds over 100.00 Mbps

ookla_fixed-download-comparison_belgium_1121-01

According to Speedtest Intelligence, Switzerland had the fastest median fixed broadband speed among Belgium and its regional trading partners at 104.58 Mbps during Q3 2021, edging out Spain’s 101.10 Mbps. The Netherlands and Luxembourg followed at 92.20 Mbps and 89.27 Mbps, respectively. Belgium’s median fixed broadband download speed of 72.90 Mbps was just slower than France’s at 75.47 Mbps.

BASE, Telenet and Proximus outpaced Orange for mobile

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Belgium’s fastest mobile provider was too close to call during Q3 2021 with BASE (56.83 Mbps), Telenet (56.73 Mbps) and Proximus (53.58 Mbps) leading the way. Orange was fourth at 39.09 Mbps. It also must be noted Telenet owns the BASE brand.

Telenet had the fastest fixed broadband speed

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Telenet had the fastest download speed over fixed broadband at 124.89 Mbps. This far outpaced VOO, which followed at 94.63 Mbps. Orange was next on the list at 82.20 Mbps, followed by Proximus (43.45 Mbps) and Scarlet (35.34 Mbps).

Flanders had faster mobile download speeds than Brussels and the Walloon region

ookla_mobile-download-performance_belgium-regions_1121-01

Speedtest Intelligence data uncovered a wide divide between Belgium’s more populous northern Flemish region and the less populous southern Walloon region on mobile performance during Q3 2021. Flanders had a median mobile download speed at 54.57 Mbps to Walloon’s 37.63 Mbps. The Capital Region of Brussels was squarely in the middle on mobile at 49.90 Mbps. This digital divide extended into province-level data, with almost every Flemish province achieving faster median download speeds than Walloon provinces.

Four Flemish provinces had mobile download speeds over 50 Mbps

ookla_mobile-performance_belgium_map_1121-01

There was no statistically fastest mobile download speed among Belgium’s provinces, though Flemish Brabant (57.47 Mbps), Antwerp (57.30 Mbps), West Flanders (54.95 Mbps) and East Flanders (52.19 Mbps) all notched download speeds above 50.00 Mbps. The Luxembourg province (28.40 Mbps) and Province of Namur (28.71 Mbps) were the only Belgian provinces that fell short of reaching a median mobile download speed of 30.00 Mbps.

There was a wide divide between Flanders and the Walloon region on fixed broadband

ookla_fixed-download-performance_belgium-regions_1121-01

Speedtest Intelligence data revealed the digital divide among Belgium’s regions was even more distant on fixed broadband during Q3 2021. Flanders had a median fixed broadband download speed at 87.02 Mbps to the Walloon’s 55.66 Mbps. The Capital Region of Brussels was again in the middle at 60.40 Mbps.

Limburg was fastest province for fixed broadband

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Limburg had the fastest median download speed over fixed broadband at 90.07 Mbps, followed by East Flanders (86.68 Mbps), West Flanders (86.45 Mbps), Antwerp (85.23 Mbps) and Flemish Brabant (84.50 Mbps). There was no fastest province in Wallonia, though Walloon Brabant and the Province of Namur had the fastest median download speeds at 60.15 Mbps and 58.90, respectively.

4G LTE Signal Level and Quality varied by provider near the European Quarter in Brussels

We examined mobile performance in the European Quarter in Brussels using Cell Analytics data from the past 24 months. Each of these maps shows the strongest 4G Signal Level (RSRP) and Signal Quality (RSRQ) signals in this key area, which can assist mobile operators in improving their networks. Cell Analytics identifies the strongest RSRP and RSRQ by mobile network operator for a given area or building when there is a statistically significant winner and color codes that plot bin to the provider’s corresponding color. RSRP provider-level maps show the strength of a signal from individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal. Since users can experience poor quality even with a strong signal level, resulting in audio interruptions or slow data speeds, RSRQ provider-level maps show the quality of an operator’s signal for a given area, with red showing a high-quality signal and blue indicating a lower-quality signal. We’ve also included the approximate locations of cell towers in the area.

Tight competition for best 4G LTE RSRP in Brussels

The image below shows where a provider had the strongest 4G LTE RSRP signal strength during the past 24 months. As you can see, BASE/Telenet had a strong presence in the center of the map, achieving the highest RSRP in our polygon area. Proximus and Orange had strong signals around the edges of the map, and Orange had the strongest RSRP in some of the key EU institutions, including the European Commission headquarters and the European Parliament.

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The maps below show where each top provider has high and low signal strength data in the European Quarter. BASE/Telenet showed very strong RSRP near the center of the map, particularly around the major EU buildings, Rue de la Loi and near Av. Marnix, though there were a few weaker areas just southwest of the European Parliament building. Orange showed areas of strong localized RSRP through the map, particularly in the southwest, with a weaker RSRP in blue in the northwest and in the center of the map. Proximus had some areas of strength along Rue de la Loi, and near the core of the European Quarter, though had weaker signals throughout.

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BASE/Telenet had the best RSRQ in Brussels’ European Quarter

According to Cell Analytics, BASE/Telenet had the highest RSRQ in the polygon area of the European Quarter we surveyed. The maps below show where each provider had the best RSRQ over the past 24 months, for both indoor and outdoor areas. The image below shows BASE/Telenet had areas near the center of the map of the best RSRQ, while Orange had the best RSRQ near the south of the map — particularly on Av. de la Couronne — and the outskirts of the map toward the east. Proximus had the best RSRQ in some areas of the European Quarter, particularly in the northwest around the Royal Palace of Brussels and Parc Léopold. Indoor RSRQ showed a similar story, with strong competition throughout the map, though Orange showed a stronger showing in the southwest of the map, as well as in some key EU buildings.

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The maps below show where each top provider had high and low quality RSRQ signal strength. BASE/Telenet showed very strong areas near the center of the map, particularly around the European Parliament, Square Frère-Orban Park and Parc du Cinquantenaire, though there were a few areas of lower quality just south of the European Parliament building. Orange showed areas of strong localized RSRQ, particularly in the near key EU buildings, though had lower RSRQ areas in blue in the northwest, center and southwest of the map. Proximus had a somewhat similar map to Orange, with areas of higher RSRQ in the east of the map and near the important EU buildings like the Council of the European Union, but generally had lower RSRQ throughout the center of the map, particularly along major throughways like Rue de la Loi.

cell-analytics_rsrq_brussels-2_1121_en

Belgium has opportunities for fast 5G, but consumers won’t benefit until operators and regulators make 5G easier to implement

Belgium faces a challenging 5G outlook. The Secretary of State for the Brussels Region, Pascal Smet, has indicated a desire to make “Brussels the technology capital of Europe” and a recently commissioned report for the Belgian regulator estimates 5G’s impact on Belgian society as delivering an additional EUR 4-6 billion to GDP annually by 2030, and a further 40,000-80,000 new jobs. However, the auction of key 5G bands has been repeatedly delayed, and as they stand, strict non-ionizing radiation (NIR) limits will ultimately limit the scale of 5G deployment in the market.

Belgium’s plans for a multi-band spectrum auction — including new frequencies for 5G and the renewal of existing licenses — have been on hold for years as a result of disagreements between regional and federal governments, particularly over how the proceeds should be distributed. The country lags behind many of its regional peers in terms of 5G deployment and adoption, and the continued delay led the Belgian regulator, the Belgian Institute for Postal Services and Telecommunications (BIPT) to grant temporary 5G licenses during 2020. Recent proposals, which include holding the proceeds in escrow until agreement can be reached, appear to have broken the deadlock, and the auction is now expected to take place in Q2 2022.

Belgium also has to contend with some very stringent NIR limits, particularly in the Brussels region, which will serve to limit 5G deployment. The Regional Government adopted a “5G roadmap” in mid-July 2021 and is organizing working groups to draft a city-wide rollout plan, and make legislative changes. It has already moved to more than double the NIR limit, but despite this it remains lower than other Belgian regions — still well below EU proposals.

Under the draft legislation of the auction, operators would be required to cover 70% of the Belgian population with 5G within one year, increasing to 99.5% after two years. BIPT also plans to set aside spectrum for a potential fourth mobile network operator, as it seeks to reduce prices in the market. However, a consultation it commissioned in early 2021 on the impact of 5G and a fourth mobile network operator estimated that the entry of a new player would have a negligible impact on employment and investment and an uncertain impact on revenues (+/- 5%, versus flat). As a result, the amount of spectrum reserved for a new entrant has been reduced, to allow B2B operators to bid for some of the remaining frequencies. Proximus, which launched its 5G network during Q3 2020, saw median 5G download and upload speeds at 201.59 Mbps and 20.33 Mbps, respectively, during Q3 2021. With Orange and Telenet making huge investments to expand their 5G network within Belgium — and Telenet launching commercial 5G this week, we’re excited to see what the future holds.

Belgium has the opportunity to improve mobile and fixed broadband speeds for consumers, and we’ll be watching closely to see what happens in the future with our Global Index Market Analyses. Learn more about Ookla Speedtest Intelligence or Cell Analytics by inquiring here.


België loopt achter op EU-collega’s en wordt geconfronteerd met uitdagingen inzake 5G-regelgeving

België vormt een belangrijke hoeksteen van de Europese gemeenschap en is de thuisbasis van de Raad van de Europese Unie, de Europese Commissie, het Europees Parlement en de Europese Raad. België loopt echter achter op zijn regionale partners wat de ondersteuning van 5G-mededinging betreft, met slechts één 5G-provider gedurende het grootste deel van 2021. In dit artikel maakten we gebruik van Ookla® Speedtest Intelligence® com de prestaties van vast en mobiel internet in België te onderzoeken, alsook de regionale en provinciale prestaties tijdens het derde kwartaal van 2021. We hebben ook de Europese wijk in Brussel onderzocht met Ookla Cell Analytics om te bepalen welke mobiele operatoren het beste signaalniveau en de beste signaalkwaliteit hadden.

Nederland is koploper onder de regionale handelspartners van België voor snelste mobiel netwerk

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Speedtest Intelligence toont aan dat Nederland de snelste mediane mobiele downloadsnelheid had van België’s dichtstbijzijnde regionale handelspartners met 84,59 Mbps tijdens Q3 2021. Zwitserland en Luxemburg volgden met respectievelijk 71,76 Mbps en 69,81 Mbps. Oostenrijk was de volgende met 49,98 Mbps, gevolgd door België met 48,88 Mbps.

Zwitserland en Spanje zetten de Europese standaard met vaste breedbandsnelheden van meer dan 100,00 Mbps

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Volgens Speedtest Intelligence had Zwitserland de snelste mediane vaste breedbandsnelheid van België en zijn regionale handelspartners, namelijk 104,58 Mbps tijdens het derde kwartaal van 2021, waarmee het Spanje met zijn 101,10 Mbps voorbleef. Nederland en Luxemburg volgden met respectievelijk 92,20 Mbps en 89,27 Mbps. België’s mediane vaste breedband downloadsnelheid van 72,90 Mbps was net iets trager dan die van Frankrijk met 75,47 Mbps.

BASE, Telenet en Proximus overtroffen Orange voor mobiel

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Het verschil tussen de snelste mobiele aanbieders van België was in het derde kwartaal van 2021 zeer klein: BASE (56,83 Mbps), Telenet (56,73 Mbps) en Proximus (53,58 Mbps) gingen aan kop. Orange was vierde met 39,09 Mbps. Er moet ook worden opgemerkt dat Telenet eigenaar is van het merk BASE.

Telenet had de snelste vaste breedbandsnelheid

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Telenet had de snelste downloadsnelheid via vaste breedband met 124,89 Mbps. Dit was veel beter dan VOO, dat volgde met 94,63 Mbps. Orange was de volgende op de lijst met 82,20 Mbps, gevolgd door Proximus (43,45 Mbps) en Scarlet (35,34 Mbps).

Vlaanderen had hogere mobiele downloadsnelheden dan Brussel en het Waalse Gewest

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Gegevens van Speedtest Intelligence brachten tijdens het derde kwartaal van 2021 een grote kloof aan het licht tussen de meer bevolkte noordelijke Vlaamse regio van België en de minder bevolkte zuidelijke Waalse regio wat mobiele prestaties betreft. Vlaanderen had een mediane mobiele downloadsnelheid van 54,57 Mbps tegenover 37,63 Mbps in Wallonië. Het Brussels Hoofdstedelijk Gewest zat opnieuw in het midden met mobiel op 49,90 Mbps. Deze digitale kloof breidde zich uit tot de gegevens op provincieniveau, waarbij bijna elke Vlaamse provincie hogere mediane downloadsnelheden haalde dan de Waalse provincies.

Vier Vlaamse provincies hadden mobiele downloadsnelheden van meer dan 50 Mbps

ookla_mobile-performance_belgium_map_1121_be-01

Er was geen statistisch snelste mobiele downloadsnelheid onder de Belgische provincies, hoewel Vlaams-Brabant (57,47 Mbps), Antwerpen (57,30 Mbps), West-Vlaanderen (54,95 Mbps) en Oost-Vlaanderen (52,19 Mbps) allemaal downloadsnelheden boven de 50,00 Mbps noteerden. De provincie Luxemburg (28,40 Mbps) en de provincie Namen (28,71 Mbps) waren de enige Belgische provincies die een mediane mobiele downloadsnelheid van 30,00 Mbps niet haalden.

Er was een grote kloof tussen Vlaanderen en Wallonië wat vaste breedband betreft

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Uit gegevens van Speedtest Intelligence blijkt dat de digitale kloof tussen de Belgische regio’s in het derde kwartaal van 2021 nog groter was op het gebied van vaste breedband. Vlaanderen had een mediane vaste breedband downloadsnelheid van 87,02 Mbps tegenover 55,66 Mbps in Wallonië. Het Brussels Hoofdstedelijk Gewest zat opnieuw in het midden met 60,40 Mbps.

Limburg was snelste provincie voor vaste breedband

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Limburg had de snelste mediane downloadsnelheid via vaste breedband met 90,07 Mbps, gevolgd door Oost-Vlaanderen (86,68 Mbps), West-Vlaanderen (86,45 Mbps), Antwerpen (85,23 Mbps) en Vlaams-Brabant (84,50 Mbps). Er was geen snelste provincie in Wallonië, hoewel Waals-Brabant en de provincie Namen de snelste mediane downloadsnelheden hadden met respectievelijk 60,15 Mbps en 58,90 Mbps.

4G LTE-signaalniveau en -kwaliteit per aanbieder in de buurt van de Europese wijk in Brussel

We onderzochten de mobiele prestaties in de Europese wijk in Brussel met behulp van Cell Analytics-gegevens van de afgelopen 24 maanden. Elk van deze kaarten toont het sterkste 4G-signaalniveau (RSRP) en de signaalkwaliteit (RSRQ) in dit belangrijke gebied, wat mobiele operatoren kan helpen bij het verbeteren van hun netwerken. Cell Analytics identificeert de sterkste RSRP en RSRQ per mobiele-netwerkexploitant voor een bepaald gebied of gebouw wanneer er een statistisch significante winnaar is en kleurt die plotbin de overeenkomstige kleur van de aanbieder. De kaarten op RSRP-aanbiederniveau tonen de sterkte van een signaal van individuele aanbieders voor een bepaald gebied, waarbij roze en rood een sterk signaal aangeven en blauw een zwak signaal. Aangezien gebruikers zelfs met een sterk signaal een slechte kwaliteit kunnen ervaren, met onderbrekingen van het geluid of trage datasnelheden tot gevolg, geven kaarten op aanbiederniveau van RSRQ de kwaliteit van het signaal van een operator voor een bepaald gebied aan, waarbij rood staat voor een signaal van hoge kwaliteit en blauw voor een signaal van lagere kwaliteit. We hebben ook de locaties van gsm-masten in het gebied bij benadering opgenomen.

Scherpe concurrentie voor beste 4G LTE RSRP in Brussel

De onderstaande afbeelding toont waar een aanbieder de afgelopen 24 maanden de sterkste 4G LTE RSRP-signaalsterkte had. Zoals u kunt zien, was BASE/Telenet sterk aanwezig in het midden van de kaart, met de hoogste RSRP in ons polygoongebied. Proximus en Orange hadden sterke signalen rond de randen van de kaart, en Orange had de sterkste RSRP in enkele van de belangrijkste EU-instellingen, waaronder het hoofdkwartier van de Europese Commissie en het Europees Parlement.

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De onderstaande kaarten laten zien waar elke topaanbieder een hoge en een lage signaalsterkte heeft in de Europese wijk. BASE/Telenet liet zeer sterke RSRP zien in het centrum van de kaart, met name rond de grote EU-gebouwen, de Wetstraat en bij de Marnixlaan, hoewel er een paar zwakkere gebieden waren net ten zuidwesten van het gebouw van het Europees Parlement. Orange toonde gebieden van sterke gelokaliseerde RSRP door de kaart, vooral in het zuidwesten, met een zwakkere RSRP in blauw in het noordwesten en in het centrum van de kaart. Proximus had enkele sterke zones in de Wetstraat en in het hart van de Europese wijk, maar had overal zwakkere signalen.

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BASE/Telenet had de beste RSRQ in de Brusselse Europese Wijk

Volgens Cell Analytics had BASE/Telenet de hoogste RSRQ in het door ons onderzochte polygoongebied van de Europese Wijk. De onderstaande kaarten laten zien waar elke aanbieder de afgelopen 24 maanden de beste RSRQ had, zowel voor binnen- als buitengebieden. De afbeelding hieronder toont dat BASE/Telenet gebieden in het centrum van de kaart had met de beste RSRQ, terwijl Orange de beste RSRQ had in het zuiden van de kaart – met name op Kroonlaan – en aan de rand van de kaart in oostelijke richting. Proximus had het beste RSRQ in sommige delen van de Europese wijk, met name in het noordwesten rond het Koninklijk Paleis van Brussel en het Leopoldpark. Indoor RSRQ kende een gelijkaardig verhaal, met een sterke concurrentie op de hele kaart, hoewel Orange sterker was in het zuidwesten van de kaart, alsook in enkele belangrijke EU-gebouwen.

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De onderstaande kaarten laten zien waar elke topaanbieder een hoge en een lage kwaliteit van het RSRQ-signaal had. BASE/Telenet liet zeer sterke gebieden zien in het centrum van de kaart, met name rond het Europees Parlement, het Square Frère-Orban Park en het Jubelpark, hoewel er een paar gebieden van mindere kwaliteit waren net ten zuiden van het gebouw van het Europees Parlement. Orange vertoonde gebieden met een sterke gelokaliseerde RSRQ, vooral in de buurt van belangrijke EU-gebouwen, maar had lagere RSRQ-gebieden in blauw in het noordwesten, midden en zuidwesten van de kaart. Proximus had een kaart die enigszins vergelijkbaar was met die van Orange, met gebieden met een hoger RSRQ in het oosten van de kaart en in de buurt van belangrijke EU-gebouwen zoals de Raad van de Europese Unie, maar met over het algemeen een lager RSRQ in het hele centrum van de kaart, met name langs belangrijke doorgangswegen zoals de Wetstraat.

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België heeft kansen voor snelle 5G, maar consumenten zullen er niet van profiteren zolang operatoren en regulatoren 5G niet gemakkelijker om te implementeren maken

België staat voor moeilijke vooruitzichten wat 5G betreft. De staatssecretaris voor het Brussels Gewest, Pascal Smet, heeft de wens geuit om van "Brussel de technologiehoofdstad van Europa" te maken en in een onlangs in opdracht van de Belgische regelgever opgesteld rapport wordt de impact van 5G op de Belgische samenleving geraamd op een extra 4 à 6 miljard euro per jaar voor het BBP tegen 2030, en op nog eens 40 à 80 duizend nieuwe banen. De veiling van belangrijke 5G-banden is echter herhaaldelijk uitgesteld en in de huidige vorm zullen strikte limieten voor niet-ioniserende straling (NIR) uiteindelijk de schaal van de invoering van 5G op de markt beperken.

De Belgische plannen voor een multiband spectrumveiling – inclusief nieuwe frequenties voor 5G en de vernieuwing van bestaande licenties – liggen al jaren stil door onenigheid tussen de regionale en federale regeringen, met name over hoe de opbrengsten moeten worden verdeeld. Het land loopt achter op veel van zijn collega’s in de regio wat betreft de uitrol en de invoering van 5G, en de aanhoudende vertraging heeft de Belgische toezichthouder, het Belgisch Instituut voor Postdiensten en Telecommunicatie (BIPT), ertoe gebracht tijdelijke 5G-vergunningen te verlenen in de loop van 2020. Recente voorstellen, waaronder het in bewaring houden van de opbrengst totdat overeenstemming kan worden bereikt, lijken de impasse te hebben doorbroken, en de veiling zal nu naar verwachting in het tweede kwartaal van 2022 plaatsvinden.

België heeft ook te kampen met een aantal zeer strenge NIR-grenswaarden, met name in de Brusselse regio, die de uitrol van 5G zullen beperken. De regionale regering heeft medio juli 2021 een "5G-routekaart" goedgekeurd en organiseert werkgroepen om een plan voor de uitrol in de hele stad op te stellen en de wetgeving aan te passen. Ze is al overgegaan op meer dan het dubbele van de NIR-grens, maar desondanks blijft het lager dan andere Belgische regio’s – nog steeds ver onder de EU-voorstellen.

Volgens de ontwerpwetgeving van de veiling moeten de exploitanten binnen een jaar 70% van de Belgische bevolking met 5G bereiken, wat na twee jaar moet oplopen tot 99,5%. Het BIPT is ook van plan spectrum te reserveren voor een potentiële vierde mobiele netwerkoperator, omdat het de prijzen op de markt wil verlagen. In een consultatieronde die zij begin 2021 liet uitvoeren over de gevolgen van 5G en een vierde mobiele netwerkoperator werd echter geraamd dat de toetreding van een nieuwe speler een verwaarloosbaar effect zou hebben op de werkgelegenheid en de investeringen en een onzeker effect op de inkomsten (+/- 5%, tegenover vlak). Als gevolg daarvan is de hoeveelheid spectrum die voor een nieuwkomer is gereserveerd, verminderd om B2B-exploitanten in staat te stellen een bod uit te brengen op een deel van de resterende frequenties. Proximus, dat zijn 5G-netwerk lanceerde tijdens Q3 2020, zag mediane 5G-download- en -uploadsnelheden van respectievelijk 201,59 Mbps en 20,33 Mbps tijdens Q3 2021. Nu Orange en Telenet enorme investeringen doen om hun 5G-netwerk in België uit te breiden – en Telenet die deze week commerciële 5G lanceert, zijn we benieuwd naar wat de toekomst brengt.

België heeft de kans om de mobiele en vaste breedbandsnelheden voor consumenten te verbeteren, en wij zullen nauwlettend in de gaten houden wat er in de toekomst gebeurt met onze Global Index Market Analyses. Leer meer over Ookla Speedtest Intelligence of Cell Analytics door hier informeren.


La Belgique a du retard par rapport à ses pairs de l’UE et doit faire face à des défis réglementaires en matière de 5G

La Belgique représente un pilier important pour la communauté européenne et abrite le Conseil de l’Union européenne, la Commission européenne, le Parlement européen et le Conseil européen. Cependant, la Belgique a du retard vis-à-vis de ses partenaires régionaux en termes de promotion de la concurrence pour la 5G avec un seul fournisseur 5G pendant la majeure partie de 2021. Dans cet article, nous avons utilisé Ookla® Speedtest Intelligence® pour examiner les vitesses de performance de l’internet fixe et mobile en Belgique, les performances régionales et provinciales au cours du troisième trimestre 2021. Nous avons également examiné le quartier européen de Bruxelles en utilisant Ookla Cell Analytics pour déterminer quels opérateurs mobiles avaient le meilleur niveau et la meilleure qualité de réseau.

Les Pays-Bas sont en tête des partenaires commerciaux régionaux de la Belgique pour la téléphonie mobile la plus rapide

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Speedtest Intelligence révèle que les Pays-Bas avaient la vitesse médiane de téléchargement mobile la plus rapide parmi les partenaires commerciaux régionaux les plus proches de la Belgique, à 84,59 Mbps au cours du troisième trimestre 2021. La Suisse et le Luxembourg suivaient avec respectivement. 71,76 Mbps et 69,81 Mbps. Vient ensuite l’Autriche, avec 49,98 Mbps, puis la Belgique, avec 48,88 Mbps.

La Suisse et l’Espagne établissent la norme européenne avec des vitesses de haut débit fixe supérieures à 100,00 Mbps!

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Selon Speedtest Intelligence, la Suisse a enregistré la vitesse médiane la plus rapide en matière de haut débit fixe par rapport à la Belgique et ses partenaires commerciaux régionaux, soit 104,58 Mbps au troisième trimestre 2021, devant l’Espagne (101,10 Mbps). Les Pays-Bas et le Luxembourg suivent avec respectivement 92,20 Mbps et 89,27 Mbps. La vitesse médiane de téléchargement du haut débit fixe en Belgique, 72,90 Mbps, était juste inférieure à celle de la France, 75,47 Mbps.

BASE, Telenet et Proximus dépassent Orange pour le mobile

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Le classement du fournisseur de téléphonie mobile le plus rapide de Belgique était très serré au cours du troisième trimestre 2021, avec BASE (56,83 Mbps), Telenet (56,73 Mbps) et Proximus (53,58 Mbps) en tête. Orange est quatrième avec 39,09 Mbps. Il faut également noter que Telenet est propriétaire de la marque BASE.

Telenet a le haut débit fixe le plus rapide

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Telenet avait la vitesse de téléchargement la plus rapide sur le haut débit fixe, avec 124,89 Mbps. Ce chiffre dépasse de loin celui de VOO, qui suit avec 94,63 Mbps. Orange était le suivant sur la liste avec 82,20 Mbps, suivi de Proximus (43,45 Mbps) et Scarlet (35,34 Mbps).

Les vitesses de téléchargement mobile sont plus rapides en Flandre qu’à Bruxelles et en Wallonie

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Les données de Speedtest Intelligence ont révélé un large fossé entre le nord de la région flamande, plus peuplée, et le sud de la région wallonne, moins peuplée, en matière de performances mobiles au cours du troisième trimestre 2021. La Flandre avait une vitesse de téléchargement mobile médiane de 54,57 Mbps, contre 37,63 Mbps pour la Wallonie. La région de Bruxelles-Capitale se situait au milieu du classement en matière de téléphonie mobile, avec 49,90 Mbps. Cette fracture numérique s’est étendue aux données au niveau des provinces. Presque toutes les provinces flamandes ont atteint des vitesses de téléchargement médianes plus rapides que les provinces wallonnes.

Quatre provinces flamandes affichent des vitesses de téléchargement mobile supérieures à 50 Mbps

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Il n’y a pas eu de vitesse de téléchargement mobile statistiquement la plus rapide parmi les provinces belges, bien que le Brabant flamand (57,47 Mbps), Anvers (57,30 Mbps), la Flandre occidentale (54,95 Mbps) et la Flandre orientale (52,19 Mbps) aient toutes atteint des vitesses de téléchargement supérieures à 50,00 Mbps. La province du Luxembourg (28,40 Mbps) et la province de Namur (28,71 Mbps) sont les seules provinces belges à ne pas avoir atteint une vitesse de téléchargement mobile médiane de 30,00 Mbps.

Un large fossé sépare la Flandre de la région wallonne en matière de haut débit fixe

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Les données de Speedtest Intelligence ont révélé que la fracture numérique entre les régions de Belgique était encore plus éloignée sur le haut débit fixe au cours du troisième trimestre 2021. La Flandre avait une vitesse médiane de téléchargement à large bande fixe de 87,02 Mbps contre 55,66 Mbps pour la Wallonie. La région de Bruxelles-Capitale se situait à nouveau dans la médiane avec 60,40 Mbps.

Le Limbourg est la province la plus rapide pour le haut débit fixe

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Le Limbourg avait la vitesse de téléchargement médiane la plus rapide sur le haut débit fixe, avec 90,07 Mbps, suivi par la Flandre orientale (86,68 Mbps), la Flandre occidentale (86,45 Mbps), Anvers (85,23 Mbps) et le Brabant flamand (84,50 Mbps). Il n’y a pas de province plus rapide en Wallonie, bien que le Brabant wallon et la province de Namur aient eu les vitesses de téléchargement médianes les plus rapides, avec respectivement 60,15 et 58,90 Mbps.

Niveau et qualité du signal 4G LTE selon le fournisseur près du quartier européen de Bruxelles

Nous avons examiné les performances mobiles dans le quartier européen de Bruxelles en utilisant les données de Cell Analytics des 24 derniers mois. Chacune de ces cartes montre les signaux 4G de niveau de signal (RSRP) et de qualité de signal (RSRQ) les plus forts dans cette zone clé, ce qui peut aider les opérateurs mobiles à améliorer leurs réseaux. Cell Analytics identifie le RSRP et le RSRQ les plus forts par opérateur de réseau mobile pour une zone ou un bâtiment donné lorsqu’il y a un gagnant statistiquement significatif et attribue un code couleur à la couleur correspondante du fournisseur. Les cartes RSRP au niveau du fournisseur montrent la force du signal des différents fournisseurs pour une zone donnée, le rose et le rouge indiquant un signal fort et le bleu un signal faible. Les utilisateurs peuvent cependant être confrontés à une qualité médiocre même avec un niveau de signal élevé, ce qui se traduit par des interruptions audios ou des vitesses de données lentes. Les cartes RSRQ au niveau du fournisseur montrent la qualité du signal d’un opérateur pour une zone donnée, le rouge indiquant un signal de haute qualité et le bleu un signal de qualité inférieure. Nous avons également inclus les emplacements approximatifs des tours de téléphonie mobile dans la région.

Une concurrence serrée pour le meilleur RSRP 4G LTE à Bruxelles

L’image ci-dessous montre où un fournisseur a eu la plus forte intensité de signal 4G LTE RSRP au cours des 24 derniers mois. Comme vous pouvez le voir, BASE/Telenet a une forte présence au centre de la carte, obtenant le RSRP le plus élevé dans la zone de notre polygone. Proximus et Orange avaient des signaux forts sur les bords de la carte, et Orange avait le RSRP le plus fort dans certaines des institutions clés de l’UE, y compris le siège de la Commission européenne et le Parlement européen.

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Les cartes ci-dessous montrent où chaque fournisseur principal a des données de puissance de signal élevée et faible dans le quartier européen. BASE/Telenet a montré un RSRP très fort près du centre de la carte, en particulier autour des principau’ bâtiments de l’UE, rue de la ’oi et près de l’Av.’Marnix, bien qu’il y ait eu quelques zones plus faibles juste au sud-ouest du bâtiment du Parlement européen. Orange a montré des zones de forte RSRP localisée à travers la carte, en particulier dans le sud-ouest, avec une RSRP plus faible en bleu dans le nord-ouest et au centre de la carte. Proximus avait quelques zones de force le long de la rue de la Loi, et près du cœur du quartier européen, mais avait des signaux plus faibles partout.

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BASE/Telenet avait le meilleur RSRQ dans le quartier européen de Bruxelles

Selon Cell Analytics, BASE/Telenet avait le RSRQ le plus élevé dans la zone du polygone du quartier européen que nous avons étudié. Les cartes ci-dessous montrent où chaque fournisseur a eu le meilleur RSRQ au cours des 24 derniers mois, pour les zones intérieures et extérieures. L’image ci-dessous montre que BASE/Telenet avait des zones près du centre de la carte avec le meilleur RSRQ, tandis qu’Orange avait le meilleur RSRQ près du sud de la carte – en particulier sur l’avenue de la Couronne – et la périphérie de la carte vers l’est. Proximus avait le meilleur RSRQ dans certaines zones du quartier européen, notamment au nord-ouest autour du Palais Royal de Bruxelles et du Parc Léopold. Le RSRQ en intérieur a montré un phénomène similaire, avec une forte concurrence sur toute la carte, bien qu’Orange ait montré une meilleure performance dans le sud-ouest de la carte, ainsi que dans certains bâtiments clés de l’UE.

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Les cartes ci-dessous montrent où chaque fournisseur principal avait une force de signal RSRQ de haute et de basse qualité. BASE/Telenet a montré des zones très fortes près du centre de la carte, en particulier autour du Parlement européen, du Square Frère-Orban et du Parc du Cinquantenaire, bien qu’il y ait eu quelques zones de moindre qualité juste au sud du bâtiment du Parlement européen. Orange a montré des zones de RSRQ localisées fortes, en particulier près des bâtiments clés de l’UE, mais avait des zones de RSRQ plus faibles en bleu dans le nord-ouest, le centre et le sud-ouest de la carte. Proximus avait une carte assez similaire à celle d’Orange, avec des zones de RSRQ plus élevées à l’est de la carte et près des bâtiments importants de l’UE comme le Conseil de l’Union européenne, mais avait généralement un RSRQ plus faible dans tout le centre de la carte, en particulier le long des grandes voies de circulation comme la rue de la Loi.

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La Belgique a des opportunités pour la 5G rapide, mais les consommateurs n’en profiteront pas tant que les opérateurs et les régulateurs ne faciliteront pas la mise en œuvre de la 5G

La Belgique est confrontée à des perspectives difficiles en matière de 5G. Le secrétaire d’État à la Région bruxelloise, Pascal Smet, a fait part de sa volonté de faire de "Bruxelles la capitale technologique de l’Europe" et un rapport récemment commandé par le régulateur belge estime que l’impact de la 5G sur la société belge se traduira par une augmentation du PIB de 4 à 6 milliards d’euros par an d’ici à 2030 et par la création de 40 000 à 80 000 emplois supplémentaires. Cependant, la mise aux enchères des bandes 5G clés a été retardée à plusieurs reprises et, en l’état actuel des choses, les limites strictes des rayonnements non ionisants (RNI) finiront par limiter l’ampleur du déploiement de la 5G sur le marché.

Les plans de la Belgique pour une vente aux enchères de spectre multibande – y compris de nouvelles fréquences pour la 5G et le renouvellement des licences existantes – sont en attente depuis des années en raison de désaccords entre les gouvernements régionaux et fédéraux, en particulier sur la façon dont les recettes devraient être distribuées. Le pays est à la traîne par rapport à ses pairs régionaux en termes de déploiement et d’adoption de la 5G, et le retard persistant a conduit le régulateur belge, l’Institut belge des services postaux et des télécommunications (IBPT), à accorder des licences 5G temporaires au cours de l’année 2020. Des propositions récentes, qui incluent le maintien du produit de la vente sous séquestre jusqu’à ce qu’un accord puisse être trouvé, semblent avoir débloqué la situation, et la vente aux enchères devrait maintenant avoir lieu au deuxième trimestre 2022.

La Belgique doit également faire face à des limites NIR très strictes, notamment dans la région de Bruxelles, qui serviront à limiter le déploiement de la 5G. Le gouvernement régional a ado« té une "feuille de »oute 5G" à la mi-juillet 2021 et organise des groupes de travail pour élaborer un plan de déploie’ent à l’échelle de la ville et apporter des modifications législatives. Elle a déjà pris des mesures pour plus que doubler la limite NIR, mais malgré cela, elle reste inférieure à celle des autres régions–belges – toujours bien en deçà des propositi’ns de l’UE.

Selon le projet de législation de la vente aux enchères, les opérateurs seraient tenus de couvrir 70 % de la population belge avec la 5G dans un’délai d’un an, puis 99,5 % après deu’ ans. L’IBPT prévoit également de réserver des fréquences pour un éventuel quatrième opérateur de réseau mobile, car il cherche à réduire les prix sur le marché. Toutefois, une consult’tion qu’il a commandée début 2021 sur l’impact de la’5G et d’un quatrième opérateur de réseau mobile a esti’é que l’’ntrée d’un nouvel acteur aurait un impact négligeab’e sur l’emp’oi et l’investissement et un impact incertain sur les revenus (+/- 5 %, contre une stabilité). En conséquence, la quantité de spectre réservée à un nouvel entrant a été réduite, afin de permettre aux opérateurs B2B de faire une offre pour certaines des fréquences restantes. Proximus, qui a lancé son réseau 5G au cours du troisième trimestre 2020, a vu les vitesses médianes de téléchargem’nt et d’upload 5G s’établir à 201,59 Mbps et 20,33 Mbps, respectivement, au cours du troisième trimestre 2021. Orange et Telenet ayan’ fait d’énormes investissements pour étendre leur réseau 5G en Belgique, et Telenet lance la 5G commerciale cette semaine, nous sommes impatients de voir ce que l’avenir nous réserve.

La Belgique a la possibilité d’améliorer les vitesses du haut débit mobile et fixe pour les consommateurs, et nous surveillerons de pr’s ce qui se passera à l’avenir avec nos Analyses du marché des Global Index. Pour en savoir plus sur Ookla Speedtest Intelligence ou Cell Analytics, veuillez demander ici.

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