| November 9, 2021

Peru's Internet Speeds Catching up with Latin America's Top Economies

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Although South American countries have been late adapters to the 5G revolution, Peru is on its way to faster fixed and mobile experiences despite geographical challenges throughout the country. Claro, Entel and Movistar are making ambitious plays to become Peru’s fastest 5G provider, while Movistar and Claro are in fierce competition on fixed broadband. This article examines the state of Peru’s fixed broadband and mobile performance during Q3 2021, including: how Peru compares with Latin America’s largest economies, details on fastest providers, performance snapshots of Peru’s regions, as well as a brief analysis of Peru’s most populous cities using Ookla® Cell Analytics.

Peru continues to trail on fixed broadband and mobile performance

Mexico edged out Brazil and Argentina for the fastest mobile download speed

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Speedtest Intelligence showed a small divide among Latin America’s top economies for mobile download speed. Half of the six countries on this list attained a median mobile download speed over 20.00 Mbps during Q3 2021, which included Mexico (23.68 Mbps), Brazil (22.10 Mbps), and Argentina (22.05 Mbps). Peru, Chile, and Colombia only achieved median mobile download speeds between 12.00 and 15.00 Mbps.

Chile had the fastest fixed broadband by a wide margin

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According to Speedtest Intelligence®, Chile had the fastest median fixed broadband download speeds among Latin America’s largest economies, at 133.81 Mbps download during Q3 2021. Brazil was next with a 71.50 Mbps download speed, followed by Colombia (46.08 Mbps). Peru was squarely in the middle with a 40.65 Mbps download speed. Mexico and Argentina had the slowest download fixed broadband speeds among Latin America’s top economies at 33.14 Mbps and 35.57 Mbps, respectively.

Claro was the fastest mobile operator, Movistar had the highest 4G Availability

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Speedtest Intelligence revealed Claro was the fatest mobile operator in Peru, earning a Speed Score of 35.75 during Q2-Q3 2021. Competition for highest 4G Availability in Peru was tight during Q2-Q3 2021, with every operator achieving above 82.0%. However, Movistar achieved the highest 4G Availability at 86.0%.

Movistar was the fastest fixed broadband provider

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Competition for fastest fixed broadband provider in Peru was tight during Q2-Q3 2021 with Movistar edging out Claro with Speed Score of 43.18 to 37.67.

Callao and Lima had the fastest fixed broadband and mobile download speeds among Peru’s regions

Loreto had the slowest mobile download speed

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While there was no statistically fastest region for median download speed in Peru during Q3 2021, Lima achieved 16.29 Mbps, followed by Callao (15.33 Mbps), Madre de Dios (15.29 Mbps) and Tumbes (15.02 Mbps). In total, fifteen regions in Peru experienced median download speeds between 9.00 and 15.00 Mbps during Q3 2021. Remote Amazonian region Loreto had the slowest download speed at 7.49 Mbps. Amazonas (8.30 Mbps), Huancavelica (8.41 Mbps), Huanuco (8.56 Mbps), Pasco (8.61 Mbps) and Puno (8.76 Mbps) were the only other regions with median download speeds slower than 9.00 Mbps.

Callao and Lima were the fastest regions for fixed broadband

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Peru’s regions showed a wide range of fixed broadband download speeds during Q3 2021. While there was no statistically significant fastest region, Callao and Lima achieved the highest median speeds at 43.87 Mbps and 43.66 Mbps, respectively. Loreto and Huancavelica achieved the lowest speeds at 2.05 Mbps and 6.62 Mbps, respectively. Most regions in Peru achieved a median fixed broadband download speed between 19.00 Mbps and 35.00 Mbps during Q3 2021.

More densely populated regions had faster speeds in general. However, regions like Junin and Apurímac had slower median download speeds than less densely populated regions like Moquegua, Cusco and Tacna.

4G LTE signal strength varies in Peru’s most populous cities

We explored mobile performance in several key cities in Peru — Lima, Arequipa and Trujillo — using Cell Analytics data from Q2-Q3 2021. Each of these maps shows the strongest 4G RSRP signal strength in a given area, which can help mobile operators find areas they can improve their networks. Cell Analytics can identify the strongest RSRP by mobile network provider for a given area if there is a statistically significant winner and color codes that plot bin to the provider’s color. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Fierce competition for best 4G LTE RSRP in Lima

Located on the western shore of Lima, the Magdalena del Mar, San Isidro and Jesús María districts paint a stunning picture of Peru’s top providers. The image below shows where a provider had the strongest 4G LTE RSRP signal strength during Q2-Q3 2021. Bitel had a strong presence in the east of the map, while Claro, Entel and Movistar were in fierce competition in the center of this map, with Claro and Movistar having contiguous areas of strong signals near the beach.

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The maps below show where each top provider has high and low signal strength data. Movistar offered areas of strong RSRP signal strength in red near the top and bottom of the maps in the San Isidro and Jesús María districts, though there were weak signal strengths in blue and green throughout the Magdalena district. Claro had a strong presence near the beach and throughout the edges of the map, though there were areas of weaker signal inland. Cell Analytics showed Entel has strong signal strength in red in the top of this map, though near the west edge, there were a few concentrated weaker areas. Bitel had fewer samples than competitors, but showed a very strong presence in the north, south and east of the map, with areas of localized weaker signal strength in blue off the main roadway in the northeast.

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Bitel and Movistar showed strong 4G LTE RSRP in Arequipa’s historic center

The image below is centered on the historical center of Arequipa, Peru’s second largest city, and shows the strongest 4G LTE RSRP signal strength for a given area in Q2-Q3 2021. Bitel snaked a contiguous area of strong signals through the heart of the map, while Claro had strong areas around the edges of the map, Entel had pockets of strong signals throughout, and Movistar displayed strong areas in the historic center and northeast.

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Claro’s RSRP map showed areas of strong signal strength near the northwest, southeast and center of the map, though there were weaker signals in the neighborhoods circling the city center. Movistar had pockets of strength in the northwest, center and south east of the map, though there were areas that could be improved along the Rio Chili near the center of the map. Entel showed pockets of strong signals in red and pink near the north, center and south of the map, with weaker signals in the southwest and city center. Bitel showed strong signals throughout the map, though it had areas of weak signal in the east and west of the map.

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Best 4G LTE RSRP was a competition in Trujillo

Located on the coast in northwest Peru, Trujillo is Peru’s third-most populous city and home to the ancient Chimú and Moche peoples. The image below shows a competitive mobile market, with each top provider receiving the strongest signal in certain areas of Trujillo. Bitel had a strong signal strength in the southwest of the map during Q2-Q3 2021. Movistar, Claro and Bitel had a fierce competition for the city center, with each provider having areas of strong signals in parts of the downtown core. Outside the city center, Movistar and Bitel had many areas of strong signal strength.

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Movistar’s map was a fascinating look at how signal strength can change block by block, with a strong signal strength near the center of the city core, with weakening areas radiating away from that strong point. Movistar had strong signal strength around the map, though it’s clear in blue and green where areas of weaker signal strength were. Claro had areas of strong signal strength near the city core and just east of the city center, though it had weaker signals outside the city core. Entel had strong signal strength near the south and western portions of the map, with areas of weaker signal strength to the southeast. Bitel had strong areas throughout with a few weak spots in the southwest, though also had fewer samples than its competitors.

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Room for growth in Peru’s mobile and fixed broadband markets, but further 5G adaptation will make upgrades more affordable

Earlier this year the Peruvian government passed legislation guaranteeing minimum speeds on fixed broadband and mobile. While it’s being implemented gradually, the plan is to ensure 70% of advertised speeds are attained by the end of next year. This may be a rule for operators to follow, but critics say it will force operators to invest more heavily in places where connectivity already exists, which may also likely see them downrate available speeds to make sure operators are able to comply.

Furthermore, while Peru has been an early adopter of 5G in South America, there are opportunities for growth and lower costs as technologies continue to improve and become cheaper to install. The Ministry of Transport and Communications plans to auction spectrum in AWS-3 & 2300 MHz bands later this year. The Ministry of Transport and Communications has also cleared the 3.5 GHz (C-band) for mobile broadband use. The auction for the C-band spectrum for 5G will likely take place in 2022.

The future of internet performance is bright in Peru and we’ll be watching closely to see and report on new developments. Learn more about Speedtest Intelligence or Cell Analytics here.


Las velocidades de Internet de Perú se están poniendo al día con las principales economías de América Latina

Aunque los países sudamericanos se han adaptado tardíamente a la revolución 5G, Perú está en camino de tener experiencias móviles y fijas más rápidas a pesar de los desafíos geográficos en todo el país. Claro, Entel y Movistar están haciendo jugadas ambiciosas para convertirse en el proveedor 5G más rápido de Perú, mientras que Movistar y Claro compiten ferozmente en banda ancha fija. Este artículo examina el estado del desempeño de la banda ancha móvil y fija de Perú durante el tercer trimestre del 2021, incluyendo: cómo se compara El Perú con las economías más grandes de América Latina, detalles sobre los proveedores más rápidos, capturas de pantalla del desempeño de las regiones de Perú, así como un breve análisis de las ciudades más pobladas de Perú utilizando Ookla® Cell Analytics.

Perú continúa rezagado en el desempeño de banda ancha fija y móvil

México superó a Brazil y Argentina en velocidad de descarga móvil más rápida

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Speedtest Intelligence mostró una pequeña división entre las principales economías de América Latina en cuanto a velocidad de descarga móvil. La mitad de los seis países de esta lista alcanzó una velocidad de descarga móvil promedio de más de 20.00 Mbps durante el tercer trimestre de 2021, que incluyó a México (23.68 Mbps), Brasil (22.10 Mbps) y Argentina (22.05 Mbps). Perú, Chile y Colombia solo lograron velocidades medias de descarga móvil entre 12.00 y 15.00 Mbps.

Chile tenía la banda ancha fija más rápida por un amplio margen

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De acuerdo con Speedtest Intelligence®, Chile tuvo la velocidad media de descarga de banda ancha fija más rápida entre las economías más grandes de América Latina, con 133.81 Mbps de descarga durante el tercer trimestre de 2021. Brasil fue el siguiente con una velocidad de descarga de 71.50 Mbps, seguido de Colombia (46.08 Mbps). Perú estaba justo en el medio con una velocidad de descarga de 40.65 Mbps. México y Argentina tuvieron las velocidades de descarga de banda ancha fija más lentas entre las principales economías de América Latina con 33.14 Mbps y 35.57 Mbps, respectivamente.

Claro fue el operador móvil más rápido, Movistar tuvo la mayor disponibilidad 4G

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Speedtest Intelligence reveló que Claro fue el operador de telefonía móvil más rápido de Perú, obteniendo un Speed Score de 35.75 durante el segundo y tercer trimestre de 2021. La competencia por las disponibilidades más altas 4G Availability en Perú fue reñida durante el segundo y tercer trimestre de 2021, y cada operador logró más del 82.0%; sin embargo, Movistar logró la mayor disponibilidad 4G con un 86.0%.

Movistar fue el proveedor de banda ancha fija más rápido

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La competencia por ser el proveedor de banda ancha fija más rápido en Perú fue reñida durante el segundo y tercer trimestre de 2021 con Movistar superando a Claro con Speed Score de 43.18 a 37.67.

Callao y Lima tuvieron las velocidades de descarga móvil y de banda ancha fija más rápidas entre las regiones de Perú

Loreto tuvo la velocidad de descarga móvil más lenta

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Si bien no hubo una región estadísticamente más rápida de velocidad de descarga promedio en Perú durante el tercer trimestre de 2021, Lima alcanzó 16.29 Mbps, seguida por Callao (15.33 Mbps), Madre de Dios (15.29 Mbps) y Tumbes (15.02 Mbps). En total, quince regiones de Perú experimentaron velocidades de descarga medias de entre 9.00 y 15.00 Mbps durante el tercer trimestre de 2021. La remota región amazónica de Loreto tuvo la velocidad de descarga más lenta con 7.49 Mbps. Amazonas (8.30 Mbps), Huancavelica (8.41 Mbps), Huanuco (8.56 Mbps), Pasco (8.61 Mbps) y Puno (8.76 Mbps) fueron las únicas otras regiones con velocidades de descarga medias inferiores a 9.00 Mbps.

Callao y Lima fueron las regións más rápidas para banda ancha fija

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Las regiones del Perú mostraron una amplia gama de velocidades de descarga de banda ancha fija durante el tercer trimestre de 2021. Si bien no hubo una región más rápida estadísticamente significativa, Callao y Lima alcanzaron las velocidades medias más altas con 43.87 Mbps y 43.66 Mbps, respectivamente. Loreto y Huancavelica lograron las velocidades más bajas a 2.05 Mbps y 6.62 Mbps, respectivamente. La mayoría de las regiones de Perú lograron una velocidad media de descarga de banda ancha fija entre 19.00 Mbps y 35.00 Mbps durante el tercer trimestre de 2021.

Las regiones más densamente pobladas tenían velocidades más rápidas en general; sin embargo, regiones como Junín y Apurímac tenían velocidades medias de descarga más lentas que las regiones menos densamente pobladas como Moquegua, Cusco y Tacna.

La intensidad de la señal 4G LTE varía en las ciudades más pobladas del Perú

Exploramos el desempeño móvil en varias ciudades clave de Perú, Lima, Arequipa y Trujillo, utilizando datos de Cell Analytics del segundo al tercer trimestre de 2021. Cada uno de estos mapas muestra la intensidad de señal 4G RSRP (potencia recibida por señal de referencia) más fuerte en un área determinada, lo que puede ayudar a los operadores móviles a encontrar áreas pueden mejorar sus redes. Cell Analytics puede identificar el RSRP más fuerte por proveedor de red móvil para un área determinada si hay un ganador estadísticamente significativo y códigos de color que trazan el contenedor según el color del proveedor. Los mapas a nivel de proveedor muestran el desempeño de proveedores individuales para un área determinada, con el rosa y el rojo mostrando una señal fuerte y el azul indicando una señal débil.

Feroz competencia por ser el mejor 4G LTE RSRP en Lima

Ubicados en la costa occidental de Lima, los distritos de Magdalena del Mar, San Isidro y Jesús María pintan una imagen impresionante de los principales proveedores de Perú. La imagen a continuación muestra dónde un proveedor tuvo la intensidad de señal 4G LTE RSRP más fuerte durante el segundo y tercer trimestre de 2021. Bitel tenía una fuerte presencia en el este del mapa, mientras que Claro, Entel y Movistar estaban en feroz competencia en el centro de este mapa, con Claro y Movistar teniendo áreas contiguas de señales fuertes cerca de la playa.

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Los mapas a continuación muestran dónde cada proveedor superior tiene datos de intensidad de señal alta y baja. Movistar ofreció áreas de fuerte señal RSRP en rojo cerca de la parte superior e inferior de los mapas en los distritos de San Isidro y Jesús María, aunque hubo señales débiles en azul y verde en todo el distrito de Magdalena. Claro tenía una fuerte presencia cerca de la playa y en todos los bordes del mapa, aunque había áreas de señal más débil tierra adentro. Cell Analytics mostró que Entel tiene una fuerte señal en rojo en la parte superior de este mapa, aunque cerca del borde oeste, había algunas áreas concentradas más débiles. Bitel tenía menos muestras que sus competidores, pero mostró una presencia muy fuerte en el norte, sur y este del mapa, con áreas de intensidad de señal más débil localizadas en azul fuera de la carretera principal en el noreste.

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Bitel y Movistar mostraron un fuerte 4G LTE RSRP en el centro histórico de Arequipa

La siguiente imagen está centrada en el centro histórico de Arequipa, la segunda ciudad más grande del Perú, y muestra la intensidad de señal 4G LTE RSRP más fuerte para un área determinada en el segundo y tercer trimestre del 2021. Bitel serpenteó un área contigua de señales fuertes a través del corazón del mapa, mientras que Claro tenía áreas fuertes alrededor de los bordes del mapa, Entel tenía focos de señales fuertes en todas partes y Movistar mostró áreas fuertes en el centro histórico y noreste.

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El mapa RSRP de Claro mostró áreas de fuerte intensidad de señal cerca del noroeste, sureste y centro del mapa, aunque había señales más débiles en los vecindarios que rodeaban el centro de la ciudad. Movistar tenía focos de fuerza en el noroeste, centro y sureste del mapa, aunque había áreas que podrían mejorarse a lo largo del Río Chili cerca del centro del mapa. Entel mostró focos de señales fuertes en rojo y rosa cerca del norte, centro y sur del mapa, con señales más débiles en el suroeste y el centro de la ciudad. Bitel mostró señales fuertes en todo el mapa, aunque tenía áreas de señal débil en el este y oeste del mapa.

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Mejor RSRP 4G LTE fue una competencia en Trujillo

Ubicada en la costa en el noroeste de Perú, Trujillo es la tercera ciudad más poblada del Perú y hogar de los antiguos pueblos Chimú y Moche. La siguiente imagen muestra un mercado móvil competitivo, en el que cada proveedor principal recibe la señal más fuerte en ciertas áreas de Trujillo. Bitel tuvo una fuerte intensidad de señal en el suroeste del mapa durante el segundo y tercer trimestre de 2021. Movistar, Claro y Bitel tuvieron una competencia feroz por el centro de la ciudad, y cada proveedor tenía áreas de señales fuertes en partes del centro de la ciudad. Fuera del centro de la ciudad, Movistar y Bitel tenían muchas áreas de fuerte señal.

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El mapa de Movistar fue una mirada fascinante a cómo la intensidad de la señal puede cambiar cuadra a cuadra, con una intensidad de señal fuerte cerca del centro del núcleo de la ciudad, con áreas debilitadas que irradian desde ese punto fuerte. Movistar tenía una fuerza de señal fuerte alrededor del mapa, aunque está claro en azul y verde donde estaban las áreas de fuerza de señal más débil. Claro tenía áreas de fuerte señal cerca del centro de la ciudad y justo al este del centro de la ciudad, aunque tenía señales más débiles fuera del centro de la ciudad. Entel tenía una intensidad de señal fuerte cerca de las partes sur y oeste del mapa, con áreas de intensidad de señal más débil al sureste. Bitel tenía áreas fuertes en todas partes con algunos puntos débiles en el suroeste, aunque también tenía menos muestras que sus competidores.

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Espacio para el crecimiento en los mercados de banda ancha fija y móvil de Perú, pero una mayor adaptación de 5G hará que las actualizaciones sean más asequibles

A principios de este año, el Gobierno peruano aprobó una legislación que garantiza velocidades mínimas en banda ancha fija y móvil. Mientras está siendo implementada gradualmente, el plan es garantizar que se alcance el 70% de las velocidades anunciadas para fines del próximo año. Esta puede ser una regla que los operadores deben seguir, pero los críticos dicen que obligará a los operadores a invertir más en lugares donde ya existe conectividad, lo que probablemente también los verá reducir las velocidades disponibles para asegurarse de que los operadores puedan cumplir.

Además, si bien Perú ha sido uno de los primeros en adoptar 5G en América del Sur, existen oportunidades de crecimiento y menores costos a medida que las tecnologías continúan mejorando y se vuelven más baratas de instalar. El Ministerio de Transportes y Comunicaciones planea subastar espectro en las bandas AWS-3 y 2300 MHz a finales de este año. El Ministerio de Transportes y Comunicaciones también ha autorizado los 3.5 GHz (banda C) para el uso de banda ancha móvil. La subasta del espectro de banda C para 5G probablemente se llevará a cabo en 2022.

El futuro del desempeño del Internet es brillante en El Perú y estaremos observando de cerca para ver e informar sobre los nuevos desarrollos. Obtenga más información sobre Speedtest Intelligence o Cell Analytics aquí.

Editor’s Note: This article was updated Nov. 11 to clarify Peru’s Ministry of Transport and Communication is responsible for spectrum allocations.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| October 18, 2021

Speedtest Global Index Market Analyses Now Available for 43 Countries


Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 43 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 43 markets:

Africa and the Middle East


Algeria | Jordan | Kenya | Morocco

Nigeria | Qatar | South Africa | Tunisia | Turkey

Asia and Oceania


Australia | China | Hong Kong (SAR) | Indonesia

Malaysia | New Zealand | Philippines | Singapore

Taiwan | Vietnam

Europe


Austria | Belgium | Czechia | Denmark

Estonia | Finland | France | Germany

Hungary | Latvia | Luxembourg | Malta

Slovakia | Spain

North and South America


Argentina | Brazil | Canada | Chile

Colombia | Ecuador | Guatemala | Mexico

Peru | United States


Africa and the Middle East

Algeria

  • Mobile provider Ooredoo had the highest Speed Score (25.69) and Consistency Score (83.4%) in Algeria during Q3 2021.
  • Apple devices were the fastest devices in Algeria during Q3 2021, achieving a mean download speed of 27.53 Mbps.
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria for the second quarter in a row with a mean download speed of 39.66 Mbps.
  • Apple devices took four out of the top five spots among popular devices, with Xiaomi’s Redmi K40 5G taking the runner-up spot on this list at 35.78 Mbps.

Jordan

  • Speedtest Intelligence found Umniah was the fastest mobile operator in Jordan during Q3 2021, earning a Speed Score of 35.86.
  • Umniah also had the highest Consistency Score at 93.9%.
  • For the second quarter in a row, fixed broadband provider Orange had the fastest Speed Score (77.30).
  • Fixed broadband provider DAMAMAX overtook Orange for the highest Consistency Score at 86.5%.
  • Among popular mobile devices, Apple’s iPhone 12 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 39.43 Mbps and 18.73 Mbps, respectively.
  • Amman had the fastest median fixed broadband and mobile download speeds among Jordan’s most populous cities at 51.12 Mbps and 19.46 Mbps, respectively.

Kenya

  • Mobile provider Safaricom had the highest Speed Score (29.20) and Consistency Score (85.0%) in Kenya during Q3 2021.
  • For fixed broadband, Faiba had the highest Speed Score (26.47) and Consistency Score (48.7%) in Kenya for the second quarter in a row during Q3 2021.
  • Mombasa had the fastest mean mobile download and upload speeds among Kenya’s most populous cities at 28.25 Mbps and 16.26 Mbps, respectively.
  • Mombasa overtook Eldoret as the city with the fastest median fixed broadband download speed at 22.61 Mbps during Q3 2021.

Morocco

  • Mobile operator Maroc Telecom achieved the highest Speed Score (56.99) and Consistency Score (90.9%) during Q3 2021, both slight dips from Q2 2021 results.
  • Marrakesh regained the top spot during Q3 2021 as the fastest city among Morocco’s most populous cities with a mean mobile download speed at 40.69 Mbps. Fes and Salé were close at 40.25 Mbps and 40.15 Mbps, respectively.

Nigeria

  • For the third quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 33.43 during Q3 2021 — a slight increase from 28.82 during Q2 2021.
  • Airtel overtook MTN for the highest Consistency Score on mobile during Q3 2021 at 89.4% to MTN’s 82.7%.
  • Fixed broadband provider ipNX had the best Speed Score (21.66) and Consistency Score (40.2%) in Nigeria during Q3 2021.
  • The iPhone 12 Pro Max 5G was the fastest popular device in Nigeria during Q3 2021, achieving a mean download speed of 41.94 Mbps — just faster than the iPhone 12 Pro 5G (41.37 Mbps).
  • Kano took the top spot among Nigeria’s most populous cities for fastest mean mobile download speed at 24.76 Mbps during Q3 2021.

Qatar

  • Ooredoo had the best Speed Score over mobile and fixed broadband in Qatar for the second quarter in a row during Q3 2021 at 145.53 and 71.36, respectively.
  • 5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 373.98 Mbps and Vodafone achieving 346.91 Mbps.
  • Ooredoo had the highest fixed broadband Consistency Score at 81.8%.
  • Vodafone had the highest mobile Consistency Score at 93.8%, edging out Ooredoo’s 91.4%.
  • Al Khor had the fastest median mobile download speed among Qatar’s most populous cities during Q3 2021 at 135.79 Mbps.
  • Umm Salal Muhammed had the fastest fixed broadband download speeds in Qatar at 83.41 Mbps.
  • Speedtest Intelligence reveals that among popular devices in Qatar during Q3 2021, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 330.68 Mbps, a significant increase from Q2 2021’s 284.32 Mbps.

South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (53.85) and Consistency Score (73.0%) for the second quarter in a row during Q3 2021.
  • Among mobile operators, MTN had the fastest Speed Score (63.52) and highest Consistency Score (91.0%).
  • Apple devices had the fastest combined median download speed in South Africa at 38.24 Mbps and fastest median upload speed at 8.11 Mbps during Q3 2021.
  • The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a median download speed of 79.56 Mbps.

Tunisia

  • During Q3 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 44.06, a slight dip from Q2 2021.
  • Tunisie Telecom had the highest fixed broadband Speed Score at 9.31.
  • Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q3 2021 at 64.43 Mbps.
  • Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed for the second quarter in a row at 62.92 Mbps.
  • Sfax had the fastest mean mobile download speed in Tunisia for the second quarter in a row at 47.02 Mbps.

Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q3 2021 at 67.19 and 93.3%, respectively. Both scores were slight increases from Q2 2021.
  • For fixed broadband, TurkNet edged out Turksat Kablo for the highest Speed Score 38.14 to 37.57.
  • Turknet also had the highest Consistency Score for fixed broadband at 72.3% during Q3 2021.
  • Istanbul had the fastest mean fixed broadband and mobile download speed at 48.34 Mbps and 56.43 Mbps, respectively.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 55.72 Mbps to 43.52 Mbps, respectively.

Asia and Oceania

Australia

  • Aussie Broadband was the fastest fixed broadband provider in Australia, earning a Speed Score of 88.33 during Q3 2021.
  • Aussie Broadband also had the highest Consistency Score, edging out Vodafone 85.7% to 83.2%.
  • Competition for the fastest fixed broadband speed among Australia’s most populous cities was extremely tight, with seven cities achieving between 49.00 Mbps and 53.00 Mbps. Melbourne(52.53 Mbps) edged out Darwin (52.42 Mbps), Brisbane (52.41 Mbps) and Sydney (52.30 Mbps).

China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q3 2021 with a Speed Score of 129.56, a moderate gain over Q2 2021.
  • China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q3 2021 at 90.3%, edging out China Telecom’s 88.4% and China Unicom’s 87.8%.
  • On mobile, China Mobile achieved the highest Speed Score (141.55) and Consistency Score (92.7%) among China’s top providers during Q3 2021.
  • During Q3 2021, China Telecom achieved a median 5G download speed of 304.03 Mbps, edging out China Mobile’s 302.99 Mbps.
  • Among top device manufacturers, Huawei had the fastest median download speed at 96.66 Mbps in China during Q3 2021 — a gain over Q2 2021. OnePlus followed at 85.92 Mbps, then Oppo (82.26 Mbps), Samsung (78.00 Mbps) and Vivo (66.97 Mbps).
  • Among popular devices, the Apple iPhone 13 Pro Max edged out Huawei’s Mate 40 Pro 5G for the fastest median download speed in China during Q3 2021 at 290.23 Mbps to 280.22 Mbps.
  • During Q3 2021, MediaTek’s Dimensity 700 5G chipset had the fastest median download speed at 295.51 Mbps, supplanting Huawei’s Kirin 9000 5G as the fastest chipset in China.
  • Tianjin once again had the fastest median fixed broadband download speed among China’s most populous cities at 215.33 Mbps, a moderate rise from its Q2 2021 results.
  • Harbin had the fastest median mobile download speed among China’s most populous cities at 92.34 Mbps, edging out Shenzhen’s 92.17 Mbps. This was a noticeable rise from Q2 2021 when Hangzhou was the fastest at 72.97 Mbps.

Hong Kong (SAR)

  • China Mobile Hong Kong was the fastest mobile operator in Hong Kong for the third quarter in a row, earning a Speed Score of 74.49 in Q3 2021.
  • China Mobile Hong Kong once again blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 191.95 Mbps during Q3 2021, a decline from its Q2 2021 results. Mobile provider 3 followed at 165.12 Mbps, then SmarTone at 147.10 Mbps and csl at 121.60 Mbps.
  • Among top manufacturers during Q3 2021, Samsung had the fastest median download speed at 44.64 Mbps, edging out Apple’s median download speed of 43.20 Mbps.
  • During Q3 2021, the iPhone 13 Pro Max took the top spot among popular devices in Hong Kong with a median download speed of 125.92 Mbps.
  • Qualcomm’s Snapdragon X60 5G was the fastest modern chipset for median download speed during Q3 2021 at 122.84 Mbps.

Indonesia

  • According to Speedtest Intelligence, Biznet was once again Indonesia’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 42.17.
  • Biznet also had the highest fixed broadband Consistency Score in Indonesia during Q3 2021, edging out MyRepublic 68.3% to 63.5%.
  • Telkomsel was the fastest major mobile operator in Indonesia during Q3 2021, earning a Speed Score of 30.49. Telkomsel also achieved the top Consistency Score at 85.7%, beating out XL (82.7%) and IM3 Ooredoo (82.6%).
  • The Apple iPhone 12 Pro Max 5G edged out the Xiaomi Redmi K40 5G as the fastest popular device with a mean download speed of 44.95 Mbps to 43.18 Mbps.
  • Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 33.73 Mbps, while Makassar achieved the fastest mean mobile download speed at 25.30 Mbps.

Malaysia

  • Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia during Q3 2021, earning a Speed Score of 120.10. TIME also achieved the highest Consistency Score for fixed broadband at 87.6%.
  • On mobile, Digi edged out Maxis for the fastest mobile operator in Malaysia, earning a Speed Score of 33.19 to Maxis’ 31.94 during Q3 2021.
  • Apple devices showed the fastest speed in Malaysia during Q3 2021 with a mean download speed of 37.51 Mbps.
  • Competition was fierce among popular devices in Malaysia during Q3 2021, with the Apple iPhone 12 Pro 5G edging out the iPhone 12 Pro Max 5G at 55.06 Mbps to 54.78 Mbps. The iPhone 12 5G followed at 54.22 Mbps and then the Xiaomi Redmi K40 5G (54.20 Mbps).
  • Among Malaysia’s most populous cities, Petaling Jaya had the fastest mean fixed broadband speed during Q3 2021, achieving a 129.74 Mbps download and a 89.11 Mbps upload.
  • Nusajaya had the fastest mean mobile download speed at 38.08 Mbps during Q3 2021.

New Zealand

  • During Q3 2021, Vodafone was the fastest mobile operator in New Zealand, earning a Speed Score of 68.79.
  • Vodafone also achieved the fastest median 5G download speed at 326.44 Mbps. Spark was second at 266.75 Mbps.
  • The Apple iPhone 12 5G was very slightly ahead of the iPhone 12 Pro 5G for fastest median download among popular devices in New Zealand with 92.96 Mbps to 92.70 Mbps, respectively, during Q3 2021.
  • Among popular device manufacturers, Oppo edged out Apple for the fastest median download speed in New Zealand during Q3 2021, 44.00 Mbps to 43.47 Mbps.
  • Christchurch had the fastest median mobile download speed at 52.16 Mbps.

Philippines

  • During Q3 2021, Smart had the highest Speed Score (59.71) among top mobile operators in the Philippines.
  • Smart had the fastest median 5G download speed in the Philippines during Q3 2021 at 217.03 Mbps, nearly twice as fast as Globe’s 114.12 Mbps.
  • Competition for the fastest popular device was tight during Q3 2021, with all of the top five devices achieving median download speeds between 72.00 and 76.00 Mbps. However, Apple’s iPhone 12 Pro 5G edged out the iPhone Pro Max 5G at 75.27 Mbps to 74.68 Mbps.
  • Caloocan had the fastest median download speed among the Philippines’ most populous cities at 22.05 Mbps.

Singapore

  • Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q3 2021, achieving a Speed Score of 276.23. MyRepublic, SingTel and StarHub all achieved a Speed Score above 200.00, while M1 followed at 183.83.
  • Singtel was the fastest mobile provider in Singapore during Q3 2021, achieving a Speed Score of 99.74, a moderate rise from Q2 2021.
  • Singtel also blazed ahead of the competition for fastest median 5G download speed at 248.45 Mbps during Q3 2021 — a noticeable rise from Q2 2021.
  • The Apple iPhone 13 Pro Max was the fastest popular device in Singapore during Q3 2021, achieving a median download speed of 164.40 Mbps.
  • Apple beat out Samsung for fastest device manufacturer during Q3 2021, with Apple devices in Singapore achieving a median download speed of 71.98 Mbps to Samsung’s 63.73 Mbps.

Taiwan

  • During Q3 2021, Chunghwa Telecom had the fastest median 5G download speed in Taiwan at 440.93 Mbps. FarEasTone followed at 335.17 Mbps, then Taiwan Mobile (262.99 Mbps) and TSTAR (138.51 Mbps).
  • FarEasTone had the highest Consistency Score in Taiwan during Q3 2021 at 92.8%.
  • Among top device manufacturers during Q3 2021, Apple devices achieved the fastest median download speed in Taiwan at 50.25 Mbps.
  • The Apple iPhone 13 Pro Max had the fastest median download speed among popular devices in Taiwan at 200.90 Mbps.

Vietnam

  • Viettel again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q3 2021, earning a mobile Speed Score of 46.33 and fixed broadband Speed Score of 68.01.
  • Vinaphone had the highest mobile Consistency Score in Vietnam during Q3 2021 at 94.7%.
  • Apple’s iPhone 12 Pro Max 5G had the fastest median download speed among popular devices in Vietnam during Q3 2021 at 62.67 Mbps, edging out the iPhone 12 5G (61.24 Mbps) and iPhone 12 Pro 5G (61.22 Mbps).
  • Ho Chi Minh City took the top spot for the fastest median fixed broadband download speed among Vietnam’s most populous cities with 65.63 Mbps (63.05 Mbps upload).
  • Da Nang took the top spot for fastest median mobile download speed among Vietnam’s most populous cities at 42.66 Mbps during Q3 2021.

Europe

Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider with a Speed Score of 148.04 during Q3 2021. LIWEST was the closest competitor (83.34).
  • Magenta also had the highest Consistency Score for fixed broadband at 88.4% in Q3 2021.
  • A1 was again the fastest mobile provider in Austria during Q3 2021, achieving a Speed Score of 73.85. Operator 3 followed at 52.46.
  • A1 had the highest mobile Consistency Score in Austria during Q3 2021 at 92.8%.

Belgium

  • Telenet decisively claimed its spot as Belgium’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 123.84.
  • Telenet had the highest fixed broadband Consistency Score at 88.0% during Q3 2021.
  • Among mobile operators, BASE earned the fastest Speed Score in Belgium at 66.22, edging out Telenet (64.41) and Proximus (62.30).
  • Once again, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities, achieving a median speed of 86.27 Mbps during Q3 2021.
  • Ghent overtook Antwerp for the fastest median fixed broadband download speed at 81.05 Mbps to 79.89 Mbps, respectively.

Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q3 2021, earning a Speed Score of 58.82.
  • Vodafone claimed the best mobile Consistency Score during Q3 2021, earning 93.0% to O2’s 90.3%.
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q3 2021, achieving a Speed Score of 92.47.
  • Vodafone once again had Czechia’s highest Consistency Score for fixed broadband during Q3 2021 at 76.3%.
  • Pilsen had the fastest median fixed broadband speed among Czechia’s most populous cities, achieving a median download of 53.40 Mbps, edging out Brno’s 52.74 Mbps.
  • Brno had the fastest median mobile download speed at 69.68 Mbps, beating out Pilsen’s 66.66 Mbps.

Denmark

  • Fastspeed was Denmark’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 303.91. Hiper followed at 245.03.
  • Telenor supplanted YouSee as Denmark’s fastest mobile operator, earning a Speed Score of 88.48 to YouSee’s 85.01.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 13 Pro had the fastest median download speed during Q3 2021 at 124.21 Mbps.

Estonia

  • According to Speedtest Intelligence, Elisa was the fastest fixed broadband provider in Estonia during Q3 2021, achieving a Speed Score of 84.47.
  • Elisa also had the highest Consistency Score at 81.0%, edging out Infonet (77.7%).
  • Telia had the fastest mobile Speed Score in Estonia during Q3 2021 at 78.26.
  • The Apple iPhone 12 Pro 5G was the fastest popular device in Estonia, earning a median download speed of 100.94 Mbps. The iPhone 12 Pro Max 5G followed closely at 98.71 Mbps.
  • Among major cell phone manufacturers, OnePlus had the fastest median download speed in Estonia during Q3 2021 at 59.91 Mbps.

Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q3 2021, earning a Speed Score of 79.26. DNA also edged out Telia for the highest Consistency Score, achieving 92.5% to Telia’s 89.6%.
  • Telia beat out Elisa and DNA in Q3 2021 for the fastest 5G download in Finland, achieving a median download speed of 283.34 Mbps to Elisa’s 231.45 Mbps and DNA’s 218.08 Mbps.
  • Telia retained its top spot as the fastest fixed broadband provider in Finland during Q3 2021, earning a Speed Score of 94.56.
  • Fixed broadband provider Elisa supplanted Telia in Q3 2021 for the highest Consistency Score at 82.2% to Telia’s 80.8%.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q3 2021 at 71.38 Mbps. However, the Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 114.93 Mbps, edging out the Samsung Galaxy S21 Ultra 5G (113.96 Mbps).

France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q3 2021, with Free narrowly edging out Bouygues with a Speed Score of 121.89 to 118.16.
  • SFR achieved the highest fixed broadband Consistency Score in France during Q3 2021 at 68.1%.
  • Orange once again earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 82.84 and a Consistency Score of 87.9%.
  • During Q3 2021, Orange blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 352.77 Mbps, slightly faster than Q2 2021. SFR followed at 205.19 Mbps.
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in France during Q3 2021, edging out the iPhone 12 Pro 5G with a median download speed of 103.71 Mbps to 102.21 Mbps.
  • During Q3 2021, Lyon achieved the fastest median fixed broadband download and upload speeds at 151.09 Mbps and 102.62 Mbps, respectively. Nice had the fastest median mobile download speed at 78.19 Mbps.

Germany

  • According to Speedtest Intelligence, Vodafone was once again Germany’s fastest fixed broadband provider during Q3 2021, earning a Speed Score of 126.45.
  • Vodafone also took the top spot among fixed broadband providers for highest Consistency Score at 80.2%.
  • Telekom achieved the highest Speed Score (80.92) and Consistency Score (90.1%) among German mobile operators during Q3 2021.
  • Telekom supplanted O2 for the fastest median 5G download speed in Germany with 161.14 Mbps and 157.55 Mbps, respectively, during Q3 2021.
  • The iPhone 13 Pro Max had the fastest median download speed among popular devices in Germany during Q3 2021, edging out the iPhone 13 Pro with 138.74 Mbps to 134.41 Mbps.

Hungary

  • Vodafone retained its top spot as Hungary’s fastest fixed broadband provider in Q3 2021, edging out DIGI with a Speed Score of 153.79 to 148.05. Vodafone retained the top spot for highest Consistency Score at 86.6% during Q3 2021.
  • Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q3 2021, earning a Speed Score of 52.30 and Consistency Score of 89.0%.
  • Apple devices took the top spot among major device manufacturers in Q3 2021, achieving a median download speed of 41.09 Mbps in Hungary.
  • The Samsung Galaxy S21 Ultra 5G edged out Apple’s iPhone 12 Pro Max 5G for the fastest median download speed among popular devices in Hungary during Q3 2021, 77.92 Mbps to 76.08 Mbps.

Latvia

  • Speedtest Intelligence revealed that Balticom was once again the fastest and most consistent fixed broadband provider in Latvia during Q3 2021 achieving a Speed Score of 193.08 and Consistency Score of 90.7% — both slight increases over Q2 2021.
  • LMT was the fastest mobile operator in Latvia during Q3 2021 with a Speed Score of 47.79.
  • Tukums had the fastest median mobile download speed in Latvia at 50.02 Mbps during Q3 2021.

Luxembourg

  • Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q3 2021 by achieving a Speed Score of 126.48.
  • POST was again the fastest mobile operator in Luxembourg during Q3 2021, achieving a small increase in Speed Score from 102.09 in Q2 2021 to 109.64 in Q3 2021.
  • POST also remained the most consistent mobile operator in Luxembourg with a Consistency Score of 96.0%.
  • Differdange achieved the fastest median fixed broadband download and upload speeds among Luxembourg’s most populous cities at 116.46 Mbps and 92.67 Mbps, respectively.
  • Ettelbruck had the fastest median mobile download and upload speeds at 148.58 Mbps and 22.41 Mbps, respectively.

Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q3 2021, earning a Speed Score of 112.49 and Consistency Score of 82.9%.

Slovakia

  • Orange knocked Telekom out of first place as Slovakia’s fastest mobile operator during Q3 2021 with a Speed Score of 55.57 to Telekom’s 53.63.
  • Telekom had the highest mobile Consistency Score in Slovakia during Q3 2021 at 89.6%.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.98 and a Consistency Score of 86.6%.
  • The Apple iPhone 12 Pro 5G had the fastest median download speed among popular devices in Slovakia at 67.29 Mbps during Q3 2021.

Spain

  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 54.30 and Consistency Score of 88.5%.
  • Vodafone was Spain’s fastest 5G provider by a wide margin during Q3 2021, achieving a median download speed of 323.13 Mbps.
  • The Apple iPhone 12 Pro Max 5G had the fastest median download speed in Spain during Q3 2021 at 70.14 Mbps.
  • During Q3 2021, Madrid had the fastest median mobile download speed at 41.85 Mbps. Barcelona followed at 38.58 Mbps.

North and South America

Argentina

  • Speedtest Intelligence revealed Personal remained Argentina’s fastest mobile operator during Q3 2021 with a Speed Score of 40.08.
  • Buenos Aires edged out La Plata for mobile download speeds in Argentina’s most populous cities with a median speed of 25.45 Mbps to La Plata’s 23.98 Mbps during Q3 2021.

Brazil

  • Speedtest Intelligence reveals Claro remained the fastest and most consistent mobile operator in Brazil among top providers during Q3 2021, achieving a Speed Score of 44.76 and Consistency Score of 88.2%.
  • There was no statistically fastest provider for median 5G download speed, though Claro showed 65.92 Mbps, Vivo 64.61 Mbps and TIM 58.14 Mbps.
  • Among popular device manufacturers, Apple had the fastest median download speed in Brazil at 29.98 Mbps. Apple devices took four out of five of the top spots among popular devices in Brazil with the iPhone 12 5G achieving the fastest mean download speed at 53.28 Mbps.
  • Brasília had the fastest median mobile download speed among Brazil’s most populous cities at 31.44 Mbps during Q3 2021.

Canada

  • Shaw was Canada’s fastest fixed broadband provider in Q3 2021, earning a Speed Score of 184.26.
  • Rogers edged out Shaw for the highest Consistency Score in Canada during Q3 2021 with 89.0% to Shaw’s 86.7%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q3 2021, achieving a Speed Score of 81.93.
  • Videotron also retained its top spot during Q3 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 87.4%.
  • Competition for the fastest 5G was fierce during Q3 2021. Bell achieved the fastest median 5G download speed of 183.39 Mbps and TELUS followed at 176.38 Mbps.
  • Rogers achieved the highest 5G Availability in Canada during Q3 2021 at 35.9%.
  • Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q3 2021, achieving a median download speed of 124.22 Mbps. This province was also fastest for mobile.
  • Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 134.33 Mbps. Halifax took the top spot for mobile download speed by a wide margin with a median download speed of 113.10 Mbps.
  • Samsung devices had the fastest combined performance in Canada during Q3 2021, achieving a median download speed of 67.14 Mbps.
  • The iPhone 13 Pro Max was the fastest popular device in Canada during Q3 2021, achieving a median download speed of 164.63 Mbps.

Chile

  • According to Speedtest Intelligence, Claro was the fastest mobile operator in Chile with a Speed Score of 24.44 during Q3 2021. Claro also had the highest Consistency Score at 78.1%.
  • The Samsung Galaxy S21 Ultra 5G had the fastest mean download speed among popular devices in Chile during Q3 2021 at 33.37 Mbps, edging out the iPhone 12 Mini 5G (32.25 Mbps).
  • Among popular device manufacturers in Chile, Apple had the fastest mean download at 22.81 Mbps, a hair faster than Samsung’s 21.56 Mbps. Xioami, Motorola and Huawei followed.
  • Temuco had the fastest mobile speeds in Chile during Q3 2021, achieving a mean download speed of 23.08 Mbps. Valparaíso and Viña del Mar were close followers at 22.97 Mbps and 22.59 Mbps, respectively.

Colombia

  • Tigo was the fastest mobile operator in Colombia during Q3 2021, achieving a Speed Score of 26.21. WOM followed at 17.36. Tigo also had the highest Consistency Score at 85.5%.
  • Among popular devices in Colombia during Q3 2021, the Apple iPhone 12 Pro Max 5G edged out the iPhone 12 Pro 5G for fastest mean download at 32.08 Mbps to 32.01 Mbps.
  • Cartagena narrowly beat out Barranquilla for the fastest mean mobile download speed among Colombia’s most populous cities at 22.78 Mbps to 22.25 Mbps during Q3 2021.

Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q3 2021, achieving a Speed Score of 41.54 and Consistency Score of 73.0%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q3 2021, achieving a Speed Score of 41.65 and Consistency Score of 85.7%.
  • During Q3 2021, the Apple iPhone 12 Pro Max 5G was the fastest popular device in Ecuador, achieving a mean download speed of 39.89 Mbps. Apple devices took all of the five top spots on this list.
  • Quito had the fastest fixed broadband among Ecuador’s most populous cities during Q3 2021, achieving a mean download speed of 39.07 Mbps. This edged out Guayaquil’s mean download of 38.90 Mbps.
  • Machala had the fastest mean mobile download speed in Ecuador during Q3 2021 at 27.28 Mbps.

Guatemala

  • According to Speedtest Intelligence, Claro was the fastest and most consistent mobile operator in Guatemala during Q3 2021, achieving a Speed Score of 38.01 and Consistency Score of 89.2%.
  • Tigo was the fastest and most consistent fixed broadband provider in Guatemala during Q3 2021 with a Speed Score of 19.97 and Consistency Score of 38.7%.
  • The Apple iPhone 12 5G was the fastest popular device in Guatemala during Q3 2021, edging out the iPhone 12 Pro 5G with a mean download speed of 50.23 Mbps to the iPhone 12 Pro 5G’s 50.20 Mbps.
  • Guatemala City had the fastest mean mobile download speed among Guatemala’s most populous cities at 31.11 Mbps.
  • Villa Nueva had the fastest mean fixed broadband download speed at 29.78 Mbps.

Mexico

  • Speedtest Intelligence reveals Telcel remained Mexico’s fastest mobile operator during Q3 2021, earning a Speed Score of 46.79.
  • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 87.9% during Q3 2021.
  • Totalplay was the fastest and most consistent fixed broadband provider in Mexico during Q3 2021, achieving a Speed Score of 46.24 and Consistency Score of 71.9%
  • Apple devices had the five fastest mean download speeds among popular phones in Mexico during Q3 2021. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 5G and iPhone 12 Pro Max 5G for the fastest popular device during Q3 2021, achieving respective speeds of 72.22 Mbps, 70.99 Mbps and 69.62 Mbps.
  • Veracruz once again showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q3 2021, recording a speed of 45.76 Mbps and mean upload speed of 19.56 Mbps.
  • Monterrey beat out Mexico City for the fastest fixed broadband download speed, earning a mean speed of 69.32 Mbps to Mexico City’s 65.39 Mbps.

Peru

  • According to Speedtest Intelligence, Movistar was Peru’s fastest fixed broadband provider during Q3 2021, narrowly edging out Claro for fastest Speed Score with 44.39 to 42.22, respectively. Claro had the highest Consistency Score on fixed broadband during Q3 2021, beating out Movistar 72.9% to 65.9%.
  • Claro was the fastest mobile operator in Peru during Q3 2021, earning a Speed Score of 34.05.
  • Entel had the highest mobile Consistency Score in Peru during Q3 2021, narrowly edging out Claro at 78.1% to 77.4%.
  • Among major device manufacturers, Apple devices achieved the fastest mean download speed by a wide margin in Peru during Q3 2021, achieving 40.32 Mbps to Samsung’s 23.90 Mbps.

United States

  • Speedtest Intelligence reveals Verizon was once again the fastest fixed broadband provider in the United States during Q3 2021, earning a Speed Score of 178.38.
  • T-Mobile was once again the fastest and most consistent mobile operator in the U.S. during Q3 2021, achieving a median download speed of 62.35 Mbps and a Consistency Score of 84.4%.
  • Looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q3 2021 at 135.17 Mbps — a significant increase from 99.84 Mbps during Q2 2021.
  • During Q3 2021, T-Mobile had the best 5G Availability in the U.S. at 64.4%.
  • Competition for the highest 5G Consistency was extremely close in the U.S. during Q3 2021, with Verizon Wireless achieving a 5G Consistency Score of 78.8%, T-Mobile 78.4% and AT&T 73.8%.
  • The recently released iPhone 13 Pro Max and iPhone 13 Pro blazed ahead of the competition for fastest popular device in the U.S. during Q3 2021, achieving median download speeds of 95.96 Mbps and 94.72 Mbps, respectively. The Samsung Galaxy Z Fold3 5G was next at 83.81 Mbps.
  • Pittsburgh, Pennsylvania had the fastest median mobile download speed in the U.S. during Q3 2021 at 82.94 Mbps.
  • Austin, Texas had the fastest fixed broadband speed among the U.S.’s most populous cities during Q3 2021, achieving a median download speed of 196.28 Mbps.

Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 13, 2021

5G in the United Kingdom is Getting Faster and Boosting Consumer Sentiment


More and more communities are gaining access to 5G networks and speeds in the United Kingdom as operators expand 5G deployments across the nation. 3’s 5G network covers 30% of the “outdoor population”, Vodafone offers 5G service to 123 towns and cities, O2 has 5G in over 180 towns and cities and EE plans on having 5G provide “signal to over 90% of UK landmass” by 2028. Despite this progress, London achieved mediocre 5G speeds compared to other world capitals in our recent analysis.

Our 2020 U.K. report showed disparate 5G access across the U.K. despite improved speeds. So we used data from Ookla® Speedtest Intelligence® to examine Q1-Q2 2021 performance in the U.K. to see how 5G compares with major trading partners, how 5G is boosting speeds, which top operators have the fastest 5G and highest availability, how consumers are rating their network experience, what each U.K. country’s 5G performance and availability is, and the fastest cities in the U.K. for 5G.

The U.K. is ahead of European trade partners for 5G, can’t beat South Korea and China

ookla_speedtest_median_5g-speed_availability_uk_0921
Speedtest Intelligence found South Korea and China had the fastest median 5G download speeds among the U.K’s top trading partners at 440.53 Mbps and 302.78 Mbps, respectively, during Q1-Q2 2021. The U.K. had the next fastest download speed on the list at 167.38 Mbps, edging out Japan (163.68 Mbps). The United States had the slowest 5G download speed among the U.K.’s top trading partners with a median of 81.04 Mbps. China had the fastest median 5G upload speed on the list at 46.31 Mbps, followed by South Korea (41.79 Mbps) and the Netherlands (33.16 Mbps). Upload speed in the U.K. lagged behind every other top trading partner except France at 15.91 Mbps.

The U.K. is far behind trading partners for 5G Availability

Speedtest Intelligence shows a wide divide between 5G Availability in these nations during Q1-Q2 2021. The U.S. led the way with 49.5% of consumers with 5G capable devices experiencing 5G connections a majority of the time. The Netherlands was second at 44.0% and South Korea third at 40.4%. The U.K. landed squarely in the middle of the list with 10.2% 5G Availability.

5G is helping to lift stagnant mobile download speeds

ookla_median-mobile-download-speeds_uk_0921-1

Q1-Q2 2021 marked a noticeable upward trend in median download speed over all technologies in the U.K. after two years of stagnant speeds. Q1-Q2 2019 started at 21.44 Mbps and speeds began rising as late as Q3-Q4 2020 to 23.60 Mbps before further increasing to 29.96 Mbps in Q1-Q2 2021. During this same period, 4G LTE download speeds remained nearly constant: starting at 23.50 Mbps in Q1-Q2 2019 and decreasing slightly over time to 23.01 Mbps during Q1-Q2 2021.

This boost in the U.K. during Q1-Q2 2021 is due to a giant surge in consumers switching to 5G service. According to Speedtest Intelligence, nearly seventy thousand more customers performed a Speedtest® over 5G in Q1-Q2 2021 than in Q3-Q4 2020. 5G is inherently faster, which boosts median download speeds and we suspect speeds will continue to improve as network operators continue to build out their 5G networks to reach more and more customers.

3 had the fastest median 5G download speed in the U.K., EE had the highest 5G Availability

ookla_5g_performance_providers_uk_0921

Speedtest Intelligence revealed a decisive win for U.K. operator 3 during Q1-Q2 2021, with a median 5G download speed of 231.07 Mbps. Vodafone followed at 159.49 Mbps, O2 was next at 155.54 Mbps and EE last at 151.03 Mbps. Vodafone had the fastest median 5G upload at 19.69 Mbps during Q1-Q2 2021, followed by EE (18.42 Mbps), 3 (13.65 Mbps) and O2 (11.74 Mbps).

EE had the best 5G Availability at 17.9%. Vodafone was next at 10.3%, 3 followed (6.4%) and O2 was last (5.4%).

Consumers in the U.K. on 5G are more satisfied with their provider than those on 4G

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Speedtest Consumer Sentiment gauges customer satisfaction with their mobile operator’s service. After users take a Speedtest, we ask them how likely they are to recommend their provider to friends or family on a 0 to 10 scale. These Net Promoter Score (NPS) ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10). NPS is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

During Q1-Q2 2021, EE received the only positive NPS among mobile operators at 10.82. O2 followed at -13.72, Vodafone was next at -14.97 and 3 was last at -18.09.

When we split NPS out by the technology users were on when they responded, those numbers all shifted negatively for users on 4G LTE, with EE shifting into negative territory (-1.27 from 10.82), O2 dropping slightly (-19.37 from -13.72), while Vodafone dropped from -14.97 to -23.25 and 3 dropped from -18.09 to -31.86.

When looking at NPS scores only from 5G results, NPS improves enormously for every operator, with EE earning an NPS of 43.40, which was followed by O2 (40.45), 3 (34.82) and Vodafone (28.30). It’s clear: consumers using 5G are much happier with their mobile experience.

Scotland had the fastest 5G download speed among U.K. countries, England had the highest 5G Availability

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Scotland had the fastest median 5G speeds in the U.K. during Q1-Q2 2021 at 178.30 Mbps download and 17.18 Mbps upload. Northern Ireland followed at 166.57 Mbps (15.67 Mbps upload) along with Wales at 166.04 Mbps (15.83 Mbps upload). England, which has a much higher 5G usage, had a median 5G download speed of 165.42 Mbps (15.81 Mbps upload).

England led for 5G Availability among U.K. countries at 10.9%. Northern Ireland followed at 7.8%, Scotland was next at 5.3% and Wales was last at 4.4%.

3 had the fastest 5G download speeds in England, Scotland and Northern Ireland. EE had the best 5G Availability in England

Mobile operator 3 achieved the fastest median 5G download speeds in three U.K. countries during Q1-Q2 2021: England, Northern Ireland and Scotland. Utilizing C-band spectrum across the U.K., 3 achieved median 5G download speeds of 232.39 Mbps in England, 379.41 Mbps in Northern Ireland and 220.10 Mbps in Scotland. Wales didn’t reach our statistical threshold for analysis.

Vodafone had the fastest median upload speeds in England (19.68 Mbps). Scotland was too close to call, though Vodafone had a median upload speed of 21.23 Mbps while EE was at 20.71 Mbps. Northern Ireland was also too close to call for median upload speed with 3 at 20.16 Mbps and EE at 20.08 Mbps.

EE had the highest 5G Availability in England at 19.5%, while Scotland was too close to call. Northern Ireland and Wales showed too few samples to be analyzed for 5G Availability.

Glasgow had the fastest 5G among the U.K.’s major cities during Q1-Q2 2021

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Examining 5G performance in 10 major cities in the U.K. during Q1-Q2 2021, Speedtest Intelligence revealed Glasgow had the fastest median 5G download at 208.80 Mbps. Manchester had the second fastest download on this list at 192.24 Mbps, followed by Liverpool. Sheffield had the slowest 5G download. London’s median 5G download speed trailed most major cities at 167.50 Mbps.

There was no statistically fastest upload speed among the U.K.’s major cities, though Glasgow and Manchester led at 21.43 Mbps and 20.60 Mbps, respectively.

Future of 5G experience in the U.K.

While the arrival of 5G in the U.K. has brought faster speeds to consumers, we’re also seeing an acceleration in moves by the government and network operators to drive further improvements in network coverage and performance.

In March 2021, Ofcom awarded spectrum via auction in the 700 MHz and 3.6-3.8 GHz bands, with EE, O2 and Vodafone all increasing their C-band spectrum holdings, and 3, EE and O2 winning spectrum in the 700 MHz band. The award of the U.K.’s remaining C-band spectrum to mobile operators will help boost 5G performance, and Ofcom has allowed them to trade spectrum in order to help defragment U.K. operators’ C-band holdings. Shortly after the auction, O2 and Vodafone announced they had reached a spectrum trading deal resulting in holdings that are closer and/or contiguous and therefore offer greater performance.

The allocation of the U.K.’s 700 MHz spectrum band, with its superior propagation properties, will be critical in helping the government deliver on its promise of majority (U.K. population) 5G coverage by 2027. In addition, the government has proposed changes to laws in England which seek to speed up network deployment and increase coverage. These include allowing increases to cell mast height and width, the use of building-based sites closer to highways and relaxing rules on the placement of radio equipment cabinets.

Spectrum refarming will be incredibly important for the U.K. as operators begin to sunset spectrum in favor of 5G, but until that happens, we suspect 5G speeds won’t accelerate at the same rate we’ve seen in other countries like South Korea and China.

Until then, we’ll be closely monitoring data in the U.K. and seeing how operators continue to improve their networks and expand 5G access. Do you want to see how your operator performs against the data we found? Download the Android or iOS Speedtest app, and take a Speedtest®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 5, 2021

As Indonesia’s Mobile Speeds Accelerate, Access Remains a Barrier to Many


Bahasa Indonesia

Indonesia represents a fascinating technical challenge for mobile operators working to advance the country to 5G when parts are still only receiving 3G. With over 17,000 islands — and over half the population living on Java — this nation of over 270 million people represents stark mobile challenges of urban density and rural remoteness. We used data from Speedtest Intelligence® to evaluate mobile performance in Indonesia during Q1-Q2 2021. Our analysis examines mobile speeds and 4G Availability at the country-and provider-level and includes a performance snapshot of each of Indonesia’s 34 provinces. We also used Ookla’s Cell Analytics to spotlight how users’ mobile experience compares between operators in a few key locations in Indonesia.

Indonesia’s mobile performance lags behind most trading partners, but speeds are improving

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Comparing Indonesia’s major trading partners, including ASEAN countries and India and South Korea, mobile download speed varied widely between countries over the last year. We have excluded Myanmar from this analysis due to the political situation. South Korea had the highest median download speed during Q2 2021 at 84.12 Mbps, according to Speedtest Intelligence. Singapore was second at 57.42 Mbps, followed by Brunei (47.02 Mbps). Indonesia showed one of the slowest median download speeds on the list at 14.78 Mbps. Only Cambodia and India were slower at 13.96 Mbps and 10.56 Mbps, respectively. Indonesia saw a gain of 4.23 Mbps in median download speed from 10.55 Mbps in Q2 2020 to 14.78 Mbps Q2 2021.

Indonesia’s 4G Availability ranked fourth compared to major trading partners

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Speedtest Intelligence shows every country we surveyed had 4G Availability — the percent of users on all devices that spend the majority of their time on 4G and above, both roaming and on-network — near or above 80% during Q2 2021. South Korea rose to the top at 95.7% 4G Availability during Q2 2021, followed by Singapore (93.9%) and India (91.7%). Indonesia was fourth at 89.2%.

Telkomsel was the fastest and top-rated mobile provider in Indonesia during Q1-Q2 2021, SmartFren had the highest 4G Availability

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Indonesia’s fastest mobile operator during Q1-Q2 2021 was Telkomsel with the fastest median download speed (15.64 Mbps) and upload speed (10.55 Mbps). XL was second for both download and upload speeds, followed by IM3 Ooredoo, 3 and Smartfren.

According to Speedtest Consumer Sentiment Telkomsel also had the top-rated Net Promoter Score (NPS) at -12.52. 3 was second for this measure of customer satisfaction with their mobile operator, IM3 Ooredoo third, XL fourth and Smartfren fifth.

The race for the best 4G Availability was competitive in Indonesia during Q1-Q2 2021 with every top provider achieving at least 87%. However, SmartFren — which operates exclusively on 4G LTE — achieved the highest 4G Availability at 94.5%. IM3 Ooredoo was next at 90.9%, followed by 3 (89.2%), XL (87.8%) and Telkomsel (87.3%).

Mobile performance and 4G Availability varied widely across Indonesia’s rural and urban provinces during Q1-Q2 2021

23 of Indonesia’s 34 provinces experienced median download speeds between 12.00 Mbps and 19.00 Mbps during Q1-Q2 2021

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Speedtest Intelligence reveals there was no statistically significant fastest province in Indonesia during Q1-Q2 2021, though four provinces had median mobile download speeds greater than 19.00 Mbps: West Papua (20.14 Mbps), Bali (19.68 Mbps), Maluku (19.43 Mbps) and Gorontalo (19.32 Mbps). East Kalimantan — home to Indonesia’s future new capital — followed at 18.48 Mbps.

During Q2 2021, there was no statistically slowest province, though four provinces had median mobile download speeds less than 11.00 Mbps: Jambi (9.20 Mbps), Lampung (9.29 Mbps), Central Kalimantan (9.90 Mbps) and West Sumatra (10.64 Mbps).

There was also no province with the statistically fastest median mobile upload speed, though four provinces had median upload speeds greater than 12.50 Mbps: West Papua (12.97 Mbps), East Nusa Tenggara (12.89 Mbps), Bangka Belitung Islands (12.84 Mbps) and Bali (12.55 Mbps). Every province had a median upload speed greater than 7.50 Mbps, except West Sumatra (6.92 Mbps), Central Java (7.34 Mbps) and North Maluku (7.36 Mbps).

27 of Indonesia’s provinces showed 4G Availability above 84% during Q1-Q2 2021

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Much like Indonesia’s mobile performance, Indonesia’s 4G Availability varied from province to province during Q1-Q2 2021. All but 10 provinces achieved 4G Availability between 84.0% and 89.0%, with four provinces standing out from the rest of the country by achieving 4G Availability greater than 89.0%: Riau Islands (90.5%), West Java (89.8%), Banten (89.7%) and Bali (88.7%). Provinces with higher urban density often displayed higher 4G Availability, but that wasn’t always the case during Q1-Q2 2021, with less urban and less populated provinces like Aceh achieving 88.5% 4G Availability.

North Kalimantan — the least populous province in Indonesia — had the lowest 4G Availability of any province during Q1-Q2 2021 at 79.7%. West Sulawesi had the second lowest 4G Availability at 80.1%. Central Kalimantan, North Maluku and West Kalimantan were the remaining provinces with 4G Availability under 83.0%.

Indoor and outdoor signal strength varies widely by location and provider

We identified several key locations in Indonesia to highlight mobile performance using Cell Analytics data from Q1-Q2 2021. Each of these maps shows the best provider for indoor and outdoor 4G RSRP signal strength in a given area, as well as provider-level 4G RSRP signal strength. For indoor and outdoor 4G RSRP maps, Cell Analytics identifies the best mobile network provider for a given area or building by color if there is a statistically significant winner. Provider-level maps show the performance of individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal.

Monas — Gambir, Jakarta

Situated in the heart of Central Jakarta, Monas stands 137 meters tall and is a monument to Indonesia’s struggle for independence. With nearly 11 million people in Jakarta — and over 900,000 people in the roughly 18.5 square mile Special Capital Region alone — knowing if you can rely on your mobile operator is incredibly important.

The images below show the best 4G LTE RSRP signal strength by provider for a given area outdoors and indoors within a specific building. As evidenced by the colorful array throughout the map, Monas is widely covered with 4G LTE, though some providers have a bigger footprint than others in various areas.

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The maps below show the areas of high and low signal strengths for every top provider. Telkomsel users have the most comprehensive signal, although there are areas with room for improvement. IM3 Ooredoo shows areas of strong signal strength east of the Monas monument, though a few blocks over there is an area where users experience low RSRP signal strength, which undoubtedly affects mobile performance. XL has adequate RSRP in the areas to the east and west of Monas, but also shows weak signals in the east, southeast and north areas. 3 shows areas of strong signal strength in localized areas located in red, while Smartfren’s map shows areas of moderate intensity with many areas of low signal strength.

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Bajra Sandhi Monument — Denpasar, Bali

With more than 900,000 people, the Balinese capital Denpasar is an important regional hub and growing tourist destination. Located in downtown Denpasar in front of the Bali Governor’s Office, the Bajra Sandhi is a monument to the people of Bali and their fights throughout history. It’s a prime location to show how each top mobile operator is performing in the area.

As evidenced by the data below, Telkomsel had many locations with the best RSRP 4G LTE signal strength around the Bajra Sandhi Monument for both indoor and outdoor areas.

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The RSRP maps for providers paint an interesting picture of Denpasar: While Telkomsel shows many strong areas, IM3 Ooredoo shows few weak RSRP areas near the Bajra Sandhi monument with a large blue cluster showing strong 4G LTE signals near the center of the map. XL shows areas of localized strength, though the major roads to the west appear to have areas of low strength. 3’s strongest signals are centered around the major roads within the area, with room for improvement in the central core. Smartfren has adequate strength throughout, but much fewer samples than the rest of the providers.

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Plaza Balikpapan — Balikpapan, East Kalimantan

In the near future, Indonesia’s government will be moving its capital from Jakarta to a yet-to-be-named area in East Kalimantan between the province’s two largest cities, Samarinda and Balikpapan. To better determine how mobile operators are already performing in the region, we examined the busy shopping mall Plaza Balikpapan near the shoreline in Balikpapan.

With many key shopping locations on the waterfront, Telkomsel has a strong presence in the east and north of the area, as well as key locations on the waterfront. XL has some of the best 4G LTE signal strength in the center of the map and eastern waterfront. IM3 Ooredoo has the best signal strength in key indoor areas north of the waterfront. 3 has the best RSRP in various locations throughout the map, including the waterfront. Smartfren samples are largely absent from the area.

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The following maps show Telkomsel coverage throughout much of the area. IM3 Ooredoo seems to be the operator of choice for boaters and has strong 4G LTE RSRP near the central waterfront and east of the map. XL has strong locations near the waterfront and north of the map. 3 has strong localized areas near the waterfront and east but has many areas that lack good strength around the map. Smartfren does not have much of a footprint in Balikpapan according to this data.

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The future of Indonesia’s mobile experience depends on 4G and 5G expansion

With 5G officially launched in Indonesia in May 2021 and Ooredo recently launching in August, we’re looking forward to seeing how speeds improve — especially as some countries have seen 5G deliver speeds up to 10 times faster than 4G. But without any C-band currently being commercially utilized or up for auction, Indonesians may not see the lightning fast 5G speeds its trading partners like Vietnam and South Korea experience. Instead, Indonesia’s C-band spectrum is currently occupied by satellite operators, which play an important role in connecting remote towns and villages that are not served by terrestrial telecoms networks. With a lack of spectrum available for mobile in this key 5G band, and significant challenges in terms of coexistence, the Ministry of Communication and Information has sought to drive more efficient use of existing spectrum, most recently through:

  • Refarming spectrum in the 2.3 GHz band — a key band which will help increase existing 4G capacity and in time support 5G services — with both Telkomsel and Smartfren successfully acquiring blocks at auction in April 2021.
  • Proceeding with plans to complete analogue switch-off in the country, despite COVID-19 related delays, which will free up spectrum in the 700 MHz band, which will be critical in driving improved mobile coverage.
  • The introduction of the Omnibus Law, which mandates the sharing of passive network infrastructure to facilitate new network rollouts while also allowing for spectrum trading and sharing between network operators.

The silver lining to Indonesia’s slow 5G rollout lies in cost benefits — 5G equipment will become cheaper over time, and the demand for 5G could be greater; particularly as 5G devices become cheaper and cheaper. As the government and mobile operators continue to push to expand 4G LTE access to rural and remote areas, Indonesia will reap the benefits of lower cost technologies while being able to prime deployments for future 5G upgrades. However, those expansions will only be in demand if consumers can afford them or see the benefit of upgrading their devices to a 4G minimum — while there is supply, mobile operators should drive demand and Indonesian regulators should help make the switch to 4G easier for consumers.

We’ll be monitoring Indonesia’s mobile experience closely and keep you up-to-date on newsworthy events. To learn more about Speedtest Intelligence and Cell Analytics, please contact us. If you want to see how your mobile performance stacks up, take a Speedtest®.


Seiring Kecepatan Seluler di Indonesia Makin Meningkat, Akses Masih Menjadi Penghalang untuk Populasi Indonesia

Indonesia mempunyai tantangan teknis menarik bagi operator seluler yang bekerja untuk menghadirkan 5G walaupun sebahagian kotanya masih hanya menerima 3G. Dengan lebih dari 17.000 pulau — dan setengah dari populasinya di Jawa — negara dengan populasi sebanyak 270 juta ini mempunyai tantangan seluler terkait kepadatan provinsi dan kotanya. Kami menggunakan data dari Speedtest Intelligence® untuk mengevaluasi kinerja seluler di Indonesia selama Q1-Q2 tahun 2021. Analisis kami memeriksa kecepatan seluler dan Ketersediaan 4G di tingkat negara dan penyedia jasa serta mencakup potret kinerja setiap 34 provinsi di Indonesia. Kami juga menggunakan Cell Analytics untuk menunjukan perbandingan pengalaman pengguna seluler antara satu operator dengan yang lain di beberapa lokasi penting di Indonesia.

Kinerja seluler di Indonesia masih di belakang sebagian besar mitra dagang tetapi kecepatannya sudah meningkat

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Membandingkan mitra dagang utama Indonesia, termasuk negara-negara ASEAN dan India dan Korea Selatan, kecepatan unduh seluler antara negara-negara tersebut selama satu tahun lalu berbeda-beda. Kami tidak memasukkan Myanmar karena situasi politis. Korea Selatan mempunyai median kecepatan unduh tertinggi selama Q2 2021 dengan 84,12 Mbps menurut Speedtest Intelligence. Singapura berada di peringkat kedua dengan 57,42 Mbps, diikuti dengan Brunei (47,02 Mbps). Indonesia mempunyai salah satu median kecepatan unduh terendah dengan 14,78 Mbps. Hanya Kamboja dan India yang lebih rendah, masing-masing dengan 13,96 Mbps dan 10,56 Mbps. Indonesia menunjukan peningkatan sebesar 4,23 Mbps dalam median kecepatan unduh dari 10,55 Mbps di Q2 2020 menjadi 14,78 Mbps di Q2 2021.

Ketersediaan 4G di Indonesia di peringkat keempat dibandingkan mitra-mitra dagangnya

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Speedtest Intelligence menunjukan bahwa setiap negara yang kita survei telah mempunyai Ketersediaan 4G — persentase pengguna di semua perangkat yang menghabiskan sebagian besar waktunya dengan 4G dan di atasnya, baik secara roaming dan on-network — mendekati atau di atas 80% selama Q2 2021. Korea Selatan menjadi peringkat pertama dengan 95,7% Ketersediaan 4G selama Q2 2021, diikuti dengan Singapura (93,9%) dan India (91,7%). Indonesia berada di peringkat keempat dengan 89,2%.

Telkomsel adalah penyedia seluler tercepat dan terutamas di Indonesia selama Q1-Q2 2021, SmartFren mempunyai Ketersediaan 4G yang paling tinggi

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Operator seluler tercepat di Indonesia selama Q1-Q2 2021 adalah Telkomsel dengan kecepatan median unduh tercepat (15,64 Mbps) dan unggah tercepat (10,55 Mbps). XL berada di peringkat kedua dengan kecepatan unduh dan unggahnya, diikuti dengan IM3 Ooredoo, 3 dan Smartfren.

Menurut Speedtest Consumer Sentiment Telkomsel juga mempunyai Net Promoter Score (NPS) tertinggi dengan -12,52. 3 berada di peringkat kedua untuk pengukuran kepuasan konsumen terhadap operator seluler mereka, IM3 Ooredoo ketiga, XL keempat dan Smartfren kelima.

Perlombaan untuk Ketersediaan 4G sangat kompetitif di Indonesia selama Q1-Q2 2021 dengan setiap penyedia utama mencapai paling tidak 87%. Tetapi, SmartFren — yang beroperasi khusus dalam 4G LTE — mencapai ketersediaan 4G tertinggi di angka 94,5%. IM3 Ooredoo di peringkat selanjutnya di 90,9%, diikuti dengan 3 (89,2%), XL (87,8%) dan Telkomsel (87,3%).

Kinerja seluler dan Ketersediaan 4G sangat beragam di antara provinsi-provinsi perkotaan dan pedesaan di Indonesia selama Q1-Q2 2021

23 dari 34 provinsi di Indonesia mempunyai kecepatan median unduh yang sama antara 12,00 Mbps dan 19,00 Mbps Q1-Q2 2021

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Hasil Speedtest Intelligence menunjukan tidak ada provinsi di Indonesia yang secara statistik sangat cepat selama Q1-Q2 2021, meskipun empat provinsi mempunyai median kecepatan unduh seluler lebih dari 19,00 Mbps: Papua Barat (20,14 Mbps), Bali (19,68 Mbps), Maluku (19,43 Mbps) dan Gorontalo (19,32 Mbps). Kalimantan Timur — tempat ibu kota negara baru Indonesia nantinya — berada tepat di bawahnya dengan 18,48 Mbps.

Selama Q2 2021, tidak terdapat provinsi yang secara statistik sangat lambat, meskipun terdapat empat provinsi yang mempunyai median kecepatan unduh seluler kurang dari 11,00 Mbps: Jambi (9,20 Mbps), Lampung (9,29 Mbps), Kalimantan Tengah (9,90 Mbps) and Sumatra Barat (10,64 Mbps).

Tidak terdapat juga provinsi dengan median kecepatan unggah seluler yang secara statistik sangat cepat, meskipun empat provinsi mempunyai median kecepatan unggah seluler lebih dari 12,50 Mbps: Papua Barat (12,97 Mbps), Nusa Tenggara Timur (12,89 Mbps), Kepulauan Bangka Belitung (12,84 Mbps) dan Bali (12,55 Mbps). Setiap provinsi mempunyai median kecepatan unggah lebih dari 7,50 Mbps, kecuali Sumatra Barat (6,92 Mbps), Java Tengah (7,34 Mbps) dan Maluku Utara (7,36 Mbps).

27 provinsi di Indonesia menunjukkan Ketersediaan 4G di atas 84% selama Q1-Q2 2021

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Seperti kinerja seluler Indonesia, Ketersediaan 4G Indonesia beragam dari satu provinsi ke provinsi lainnya selama Q1-Q2 2021. Semua provinsi kecuali 10 provinsi mencapai Ketersediaan 4G antara 84,0% dan 89,0%, dengan empat provinsi menonjol dari provinsi lain, mencapai Ketersediaan 4G lebih dari 89,0%: Kepulauan Riau (90,5%), Jawa Barat (89,8%), Banten (89,7%) dan Bali (88,7%). Provinsi-provinsi dengan kepadatan urban lebih tinggi menunjukkan Ketersediaan 4G yang lebih tinggi, tetapi tidak selalu begitu keadaannya untuk provinsi-provinsi yang tidak urban dan tidak padat penduduk seperti Aceh yang mencapai Ketersediaan 4G sebesar 88,5%.

Kalimantan Utara — provinsi dengan kepadatan penduduk terendah di Indonesia — mempunyai Ketersediaan 4G terendah dibandingkan dengan provinsi mana pun selama Q1-Q2 2021 di 79,7%. Sulawesi Barat mempunyai Ketersediaan 4G terendah kedua di 80,1%. Kalimantan Tengah, Maluku Utara and Kalimantan Barat adalah provinsi-provinsi lainnya dengan Ketersediaan 4G di bawah 83,0%.

Kekuatan sinyal dalam dan luar ruangan bermacam-macam berdasar lokasi dan penyedia

Kami menemukan beberapa lokasi penting di Indonesia untuk menunjukkan kinerja seluler menggunakan data Cell Analytics dari Q1-Q2 2021. Setiap peta ini menunjukkan penyedia terbaik untuk kekuatan sinyal 4G RSRP dalam ruangan dan luar ruangan di daerah tertentu, termasuk di tingkat penyedia kekuatan sinyal 4G RSRP. Untuk peta 4G RSRP dalam ruangan dan luar ruangan, Cell Analytics mengidentifikasi penyedia jaringan seluler terbaik untuk area atau gedung tertentu berdasarkan warna jika terdapat penyedia yang unggul secara statistik. Peta tingkat penyedia menunjukkan kinerja masing-masing penyedia untuk area tertentu, dengan warna merah muda dan merah yang menampilkan sinyal kuat, dan biru menampilkan sinyal lemah.

Monas — Gambir, Jakarta

Berada di jantung kota Jakarta Pusat, Monas setinggi 137 meter adalah monumen perjuangan kemerdekaan Indonesia. Dengan hampir 11 juta manusia di Jakarta — dan lebih dari 900,000 jiwa kira-kira di setiap 18,5 mil persegi Daerah Ibu Kota saja — mengetahui apakah Anda dapat mengandalkan operator seluler Anda adalah hal yang penting.

Gambar-gambar berikut menunjukan kekuatan sinyal 4G LTE RSRP terbaik berdasarkan penyedia untuk area luar ruangan dan dalam ruangan di dalam suatu gedung. Seperti dibuktikan susunan warna-warni di seluruh peta, Monas secara luas dicakup 4G LTE, meskipun beberapa provider mempunyai jejak yang lebih besar dibandingkan dengan yang lain di beberapa tempat.

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Peta-peta di bawah menunjukkan tempat dengan kekuatan sinyal yang tinggi dan rendah untuk setiap penyedia terbaik. Pengguna Telkomsel mempunyai sinyal yang paling komprehensif, meskipun terdapat beberapa hal yang bisa diperbaiki. IM3 Ooredoo menunjukkan area-area dengan kekuatan sinyal yang kuat dari timur monumen Monas, meskipun beberapa blok dari sana terdapat area di mana pengguna mengalamai kekuatan sinyal RSRP rendah, yang secara jelas memengaruhi kinerja seluler. XL mempunyai RSRP yang cukup di area-area ke timur dan barat Monas, tetapi juga menunjukkan sinyal yang rendah di area timur, tenggara, dan utara. 3 menunjukkan area dengan kekuatan sinyal yang kuat di area terlokalisasi yang berada di merah yang, sementara peta Smartfren menunjukkan area dengan intensitas menengah dengan banyak area yang memiliki kekuatan sinyal rendah.

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Monumen Bajra Sandhi — Denpasar, Bali

Dengan lebih dari 900,000 jiwa, Denpasar ibu kota Bali adalah pusat regional yang penting dan tujuan wisata yang berkembang. Berlokasi di pusat kota Denpasar di depan Kantor Gubernur Bali, Bajra Sandhi adalah monumen penting bagi warga Bali dan perjuangan mereka sepanjang sejarah pulau tersebut. Denpasar merupakan lokasi penting untuk menunjukkan kinerja setiap operator seluler di area tersebut.

Dibuktikan dengan data di bawah ini, Telkomsel mempunyai banyak lokasi dengan kekuatan sinyal 4G LTE RSRP terbaik di sekitar Monumen Bajra Sandhi baik untuk area dalam ruang dan luar ruangan.

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Peta RSRP untuk penyedia menampilkan gambaran yang menarik tentang Denpasar: Meskipun Telkomsel menunjukkan banyak area yang kuat, IM3 Ooredoo menunjukkan beberapa area RSRP yang rendah di dekat Monumen Bajra Sandhi dengan kluster biru besar yang menunjukkan sinyal 4G LTE yang kuat di dekat titik tengah peta. XL menunjukkan area dengan kekuatan yang terlokalisasi, meskipun jalan-jalan besar ke barat menunjukkan area dengan kekuatan rendah. Sinyal terkuat 3 terpusat di sekitar jalan-jalan besar di area tersebut, dengan ruang untuk perbaikan di titik pusat. Smartfren mempunyai kekuatan yang memadai di seluruh peta, tetapi dengan sampel yang jauh lebih sedikit daripada penyedia-penyedia lain.

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Plaza Balikpapan — Balikpapan, Kalimantan Timur

Di masa mendatang, pemerintah Indonesia akan memindahkan ibu kota negara dari Jakarta ke daerah yang belum dinamai di Kalimantan Timur antara dua kota terbesar di provinsi tersebut, Samarinda dan Balikpapan. Untuk menentukan dengan lebih baik bagaimana kinerja operator seluler di daerah tersebut, kami memeriksa mall perbelanjaan yang ramai, Plaza Balikpapan, di dekat garis pantang di Balikpapan.

Dengan banyak lokasi perbelanjaan yang penting di tepi laut, Telkomsel mempunyai keberadaan yang kuat di bagian timur dan utara area, termasuk lokasi-lokasi penting di tepi laut. XL mempunyai beberapa kekuatan sinyal 4G LTE terbaik di titik pusat peta dan di tepi laut bagian timur. IM3 Ooredoo mempunyai kekuatan sinyal terbaik di area dalam ruang yang penting di utara dari tepi laut. 3 mempunyai RSRP terbaik di beberapa lokasi di seluruh peta, termasuk di tepi laut. Sampel-sampel Smartfren sebagian besar tidak tersedia di area.

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Peta-peta berikut menunjukkan cakupan Telkomsel di sebagian besar area. IM3 Ooredoo nampaknya menjadi pilihan operator bagi pelaut dan mempunyai RSRP 4G LTE terkuat di dekat pusat tepi laut dan di timur peta. XL mempunyai lokasi-lokasi dekat tepi laut dan di utara peta. 3 mempunyai area-area terlokalisasi yang kuat di dekat tepi laut dan di timur tetapi memiliki banyak area dengan kekuatan buruk di sekitar peta. Smartfren tidak mempunyai banyak jejak di Balikpapan menurut data ini.

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Pengalaman seluler di Indonesia di masa mendatang bergantung pada ekspansi 4G dan 5G

Dengan 5G secara resmi diluncurkan di Indonesia pada bulan Mei 2021 dan Ooredo baru saja diluncurkan pada bulan Agustus, kami menantikan perbaikan kecepatan — terutama ketika beberapa negara telah menunjukkan 5G memberi kecepatan hingga 10 kali lebih cepat dari 4G. Tetapi tanpa adanya C-band yang saat ini dimanfaatkan secara komersial atau siap dilelang, warga Indonesia mungkin belum akan menikmati kecepatan 5G yang sangat cepat seperti mitra dagangnya yaitu Vietnam dan Korea Selatan. Tetapi, spektrum C-band di Indonesia saat ini diduduki oleh operator satelit, yang berpengaruh penting dalam menghubungan kota dan desa terjauh yang tidak dilayani oleh jaringan telekomunikasi darat. Dengan kurangnya ketersediaan spektrum untuk seluler di band 5G penting ini, dan tantangan-tantangan penting dalam hal koeksistensi, Kementerian Komunikasi dan Informasi telah berupaya untuk mendorong penggunaan yang lebih efisien atas spektrum yang ada saat ini, dengan yang paling baru melalui:

  • Memperbarui spektrum di band 2,3 GHz — band penting yang membantu meningkatkan kapasitas 4G saat ini dan pada saatnya akan mendukung layanan 5G — dengan Telkomsel dan Smartfren secara sukses memperoleh blok dalam lelang pada April 2021.
  • Melanjutkan rencana pelengkapan analog switch-off di Indonesia, terlepas dari ketertundaan terkait COVID-19 yang akan mengosongkan spektrum di band 700 MHz, yang akan penting dalam mendorong cakupan seluler yang lebih baik.
  • Diperkenalkannya Omnibus Law, yang mewajibkan pembagian infrastruktur jaringan pasif untuk membantu penyediaan jaringan baru dengan juga mengizinkan perdagangan dan pembagian spektrum antara operator jaringan.

Hal positif dari peluncuran 5G di Indonesia yang lambat adalah mengenai manfaat biaya — peralatan 5G akan menjadi lebih murah kedepannya, dan permintaan 5G akan lebih besar; khususnya ketika perangkat 5G menjadi lebih murah. Seiring pemerintah dan operator seluler terus mendorong perluasan akses 4G LTE ke area-area desa dan terpencil, Indonesia akan memanen manfaat dari teknologi dengan biaya yang lebih rendah dan juga dapat mempersiapkan untuk penyebaran upgrade 5G di masa mendatang. Tetapi, perluasan-perluasan tersebut hanya akan diminta jika konsumen dapat membelinya atau melihat manfaat dari upgrade perangkat mereka minimal dari 4G — ketika ada suplai, operator seluler harus mendorong permintaan dan regulator di Indonesia harus membantu penggantian ke 4G secara lebih mudah bagi konsumen.

Kami akan memonitor pengalaman seluler di Indonesia secara lebih dekat dan membuat Anda tetap up-to-date mengenai peristiwa-peristiwa penting. Untuk mengetahui lebih lanjut mengenai Speedtest Intelligence dan Cell Analytics, silakan hubungi kami. Jika Anda ingin melihat perbandingan kinerja seluler Anda, coba Speedtest®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 27, 2021

Oslo Tops the List of World Capitals with the Fastest 5G in Q1-Q2 2021

Mobile operators are rapidly expanding 5G deployments across the globe, with 16,410 new 5G deployments across 109 countries added to the Ookla 5G Map in June 2021 alone. Huge investments in 5G are being made to increase performance, especially in major cities. We used Speedtest Intelligence® to see which world capitals have the best 5G speeds and availability, based on locations with commercially available 5G during Q1-Q2 2021.

Oslo, Norway was the fastest world capital for 5G during Q1-Q2 2021

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The race for fastest 5G performance among world capitals was extremely competitive during Q1-Q2 2021. Oslo, Norway had the fastest 5G of any world capital, clocking in with a median download speed of 526.74 Mbps. Seoul, South Korea had the second fastest median download speed over 5G at 467.84 Mbps; Abu Dhabi, United Arab Emirates was third (421.26 Mbps); Doha, Qatar fourth (413.40 Mbps) and Stockholm, Sweden fifth (401.30 Mbps). Riyadh, Saudi Arabia (384.66 Mbps); Kuwait City, Kuwait (338.97 Mbps), Muscat, Oman (318.95 Mbps); Beijing, China (291.19 Mbps); and Taipei, Taiwan (287.86 Mbps); rounded out the top 10. Helsinki, Finland showed a median 5G download speed of 279.59 Mbps; Sofia, Bulgaria 260.55 Mbps; Canberra, Australia 258.39 Mbps; Bangkok, Thailand 253.73 Mbps; Manama, Bahrain 249.71; Dublin, Ireland 223.01; Luxembourg City, Luxembourg 209.98 Mbps; Paris, France 208.48 Mbps and Bucharest, Romania 203.44 Mbps.

We saw median 5G download speeds between 150 Mbps and 200 Mbps in the following world capitals during Q1-Q2 2021: Ottawa, Canada (196.11 Mbps); Hanoi, Vietnam (195.99 Mbps); Bratislava, Slovakia (188.23 Mbps); Madrid, Spain (183.37 Mbps); Bern, Switzerland (175.69 Mbps); Rome, Italy (171.79 Mbps); London, United Kingdom (167.50 Mbps); Tokyo, Japan (167.02 Mbps); Athens, Greece (164.95 Mbps); Copenhagen, Denmark (162.75 Mbps); Ljubljana, Slovenia (158.50 Mbps); Hong Kong (153.78) and Washington, D.C., United States (151.80 Mbps).

Cape Town, South Africa was the slowest world capital for 5G in Q1-Q2 2021

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Speedtest Intelligence shows Capetown, South Africa had the slowest median download speed over 5G during Q1-Q2 2021 at 53.33 Mbps. Other world capitals with slower median 5G download speeds included: Brasilia, Brazil (62.18 Mbps); San Juan, Puerto Rico (72.59 Mbps); Warsaw, Poland (80.18 Mbps); Singapore (111.20 Mbps); Manila, Philippines (112.23 Mbps); Prague, Czechia (116.30 Mbps); Budapest, Hungary (137.54 Mbps); Amsterdam, Netherlands (139.75 Mbps); Zagreb, Croatia (140.92 Mbps); Vienna, Austria (144.93 Mbps); Jerusalem, Israel (145.17 Mbps); and Berlin, Germany (148.16 Mbps).

Capitals not mentioned on either of these lists did not have sufficient 5G samples during Q1-Q2 2021 to be included in this report.

The fastest 5G speeds are yet to come

5G is rapidly improving across the world and we’re eager to see how countries, cities and operators continue to perform during Q3 2021 and beyond. If you want to see how your 5G network performs against these benchmarks, please download the Android or iOS app, and take a Speedtest®. Learn more about 5G provider performance in select cities here, and visit the Ookla 5G MapTM to see which providers are offering 5G in your area.

Editor’s note: This article was updated on July 28 to reorganize the content for clarity.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 22, 2021

CDN Provider Akamai Takes Down Popular Internet Services During Outage

One of the largest content delivery network (CDN) providers, Akamai, had a service disruption this morning which affected many popular services. According to data from Downdetector®, the CDN giant started to experience elevated problem reports around 11:40 a.m. EDT. Shortly after, users flocked to Downdetector to report issues with over 48 services, including: Airbnb, Discover, Expedia, Home Depot, Salesforce and many more. Affected users were mostly within the United States and most people reported difficulty accessing the services of various companies.

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As of 12:32 p.m. EDT, Akamai tweeted that they were aware of the issue and would provide an update later this afternoon. While it seems like the spike in problem reports has passed for most affected companies, users were still left frustrated when they couldn’t access their favorite services.

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Downdetector EnterpriseTM can help your company monitor third-party services your business relies on, such as CDN providers, so you know immediately when they go down. Using Downdetector’s real-time alerts you can quickly adjust communications to better serve your customers. Contact us here to learn how your network operations, DevOps, engineering and customer care teams can get faster outage detection.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 15, 2021

Speedtest Global Index Market Analyses Now Available for 37 Countries

Speedtest Global IndexTM Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 37 markets that includes details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 37 markets:

Africa and the Middle East

Algeria | Jordan | Kenya
Morocco | Nigeria | Qatar
South Africa | Tunisia | Turkey

Asia and Oceania

China | Hong Kong (SAR) | Indonesia
Malaysia | Singapore | Taiwan
Vietnam

Europe

Austria | Belgium | Czechia
Denmark | Finland | France
Germany | Hungary | Latvia
Luxembourg | Malta | Serbia
Slovakia | Spain

North and South America

Argentina | Brazil | Canada
Ecuador | Mexico | Peru
United States

Africa and the Middle East

Algeria

  • For the second quarter in a row, mobile provider Ooredoo had the highest Speed Score (24.27) and Consistency Score (84.5%) in Algeria during Q2 2021.
  • Apple devices achieved a mean download speed of 26.37 Mbps during Q2 2021, 26.4% faster than Apple’s speeds in Q1 2021 (20.86 Mbps).
  • The Apple iPhone 12 Pro Max 5G was the fastest popular device in Algeria with a mean download speed of 38.15 Mbps.

    Jordan

  • Fixed broadband provider Orange had the highest Speed Score (70.99) and Consistency Score (72.6%) in Jordan during Q2 2021.
  • Umniah achieved the fastest mobile Speed Score at 34.28 and best Consistency Score at 93.4%.
  • Amman had the fastest median fixed broadband download and upload speeds among the most populous cities in Jordan at 43.27 Mbps and 40.29 Mbps, respectively.
  • Among popular mobile devices, Apple’s iPhone 12 Pro Max 5G narrowly beat out the iPhone 12 Pro 5G for fastest median download and upload speeds at 36.06 Mbps and 17.90 Mbps.

    Kenya

  • Mobile provider Safaricom had the highest Speed Score (27.54) and Consistency Score (84.0%) in Kenya during Q2 2021, though both these scores were slightly lower than in Q1 2021.
  • For fixed broadband, Faiba was the provider that had the best Speed Score (23.19) and Consistency Score (43.9%) in Kenya during Q2 2021.
  • Mombasa had the fastest mean mobile download and upload speeds in Kenya’s most populous cities at 32.12 Mbps and 17.13 Mbps, respectively.
  • Eldoret had the fastest mean fixed broadband download speed in Kenya during Q2 2021 at 23.68 Mbps. Nairobi dropped three places from the fastest city for mean fixed broadband download speed during Q1 2021.

    Morocco

  • Fixed broadband provider Orange beat out Q1 2021 winner Maroc Telecom for fastest provider in Morocco with a Speed Score of 19.27, a 35.0% increase from Q1 2021.
  • For fixed broadband, Maroc Telecom continued to have the best Consistency Score at 32.4% during Q2 2021.
  • On mobile, Maroc Telecom achieved the best Speed Score (59.24) and Consistency Score (92.6%) during Q2 2021.
  • Salé surpassed Marrakesh as the fastest city among Morocco’s most populous cities with the fastest mobile download and upload speeds at 40.78 Mbps and 13.80 Mbps, respectively.

    Nigeria

  • For the second quarter in a row, mobile provider Airtel had the fastest Speed Score in Nigeria at 28.82 during Q2 2021. While MTN was second, it improved its Speed Score 37.9% quarter over quarter, 18.70 to 25.78.
  • MTN edged out Airtel’s Q1 2021 top spot for best Consistency Score on mobile during Q2 2021, 83.4% to Airtel’s 82.5%.
  • Fixed broadband provider ipNX continued to have the best Speed Score (19.25) and Consistency Score (39.6%) in Nigeria during Q2 2021.
  • Port Harcourt continued to have the best mobile mean download speeds of any Nigerian city at 26.34 Mbps, but Kano made huge strides forward, improving its download speed by 61.8% over Q1 2021.

    Qatar

  • Ooredoo had the best mobile and fixed broadband Speed Scores in Qatar during Q2 2021 at 149.01 and 69.45, respectively.
  • 5G performance was extremely competitive with Ooredoo achieving the fastest median 5G download speed at 393.89 Mbps, while Vodafone achieved 354.27 Mbps.
  • Ooredoo also had the best fixed broadband Consistency Score at 81.5%.
  • Vodafone had the best mobile Consistency Score at 93.7%, edging out Ooredoo’s 92.9%.
  • Umm Salal Muhammed had the fastest median mobile and fixed broadband download speeds in Qatar at 147.65 Mbps and 80.57 Mbps, respectively.
  • Speedtest Intelligence reveals that among popular devices, Samsung’s Galaxy S21 Ultra 5G achieved the fastest median mobile download speed at 284.32 Mbps, edging out Apple’s iPhone 12 Pro Max 5G (278.42 Mbps).

    South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband Speed Score (45.76) and Consistency Score (65.4%) during Q2 2021. That was an increase in Speed Score of 21.1% from Q1 2021.
  • Among mobile providers, MTN had the fastest Speed Score (60.44) and best Consistency Score (90.5%).
  • Apple devices had the fastest combined mean download speed at 52.59 Mbps and fastest mean upload speed at 12.22 Mbps during Q2 2021. The iPhone 12 Pro Max 5G took top honors as the fastest popular device, achieving a mean download speed of 93.36 Mbps.
  • Johannesburg had the fastest mean fixed broadband and mobile download speeds during Q2 2021 at 61.85 Mbps and 58.06 Mbps, respectively.

    Tunisia

  • During Q2 2021, Ooredoo achieved the highest mobile Speed Score in Tunisia at 46.47.
  • Tunisie Telecom edged out Ooredoo for the highest fixed broadband Speed Score with 9.07 and 8.28, respectively.
  • Apple’s iPhone 12 Pro Max 5G had the fastest mean download speed in Tunisia among popular devices during Q2 2021 at 73.21 Mbps.
  • Among popular chipsets, Qualcomm’s Snapdragon X55 5G had the fastest mean download speed at 70.43 Mbps.
  • Sfax had the fastest mean mobile download speed in Tunisia during Q2 2021 at 45.53 Mbps.

    Turkey

  • Speedtest Intelligence revealed mobile provider Turkcell had the highest Speed Score and Consistency Score in Turkey during Q2 2021 at 61.39 and 93.2%, respectively.
  • For fixed broadband, Turksat Kablo had the highest Speed Score (35.67).
  • During Q2 2021, Turknet had the highest Consistency Score for fixed broadband at 66.6%.
  • Istanbul had the fastest mean fixed broadband and mobile download speed at 40.16 Mbps and 50.21 Mbps, respectively.
  • Among top device manufacturers, Apple beat out Samsung for fastest mean download speed at 51.62 Mbps to 41.69 Mbps.

    Asia and Oceania

    China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China during Q2 2021 with a Speed Score of 117.02, 9.3% higher than Q1 2021.
  • However, China Mobile continued to have the highest Consistency Score in China for fixed broadband during Q2 2021 at 90.0%, edging out China Telecom’s 86.8% and China Unicom’s 86.5%.
  • China Mobile achieved the highest Speed Score (113.06) and Consistency Score (92.1%) among China’s top mobile providers during Q2 2021.
  • During Q2 2021, China Telecom achieved a median 5G download speed of 304.55 Mbps, edging out China Mobile’s 303.44 Mbps. China Unicom was third at 292.04 Mbps.
  • Among top device manufacturers, Huawei had the fastest median download speed at 86.33 Mbps in China during Q2 2021. Vivo followed at 56.68 Mbps, then Xiaomi (56.48 Mbps), Oppo (55.35 Mbps) and Apple (49.65 Mbps).
  • Among popular devices, Huawei also dominated. The Huawei P40 Pro 5G had the fastest median download speed in China during Q2 2021 at 287.18 Mbps.
  • During Q2 2021, Huawei’s Kirin 9000 5G was the fastest chipset in China, achieving a median download speed of 284.74 Mbps.
  • Tianjin had the fastest median fixed broadband download speed among China’s most populous cities at 199.91 Mbps, 10.7% faster than its first place Q1 2021 results.
  • Hangzhou had the fastest median mobile download speed among China’s most populous cities at 72.97 Mbps, followed closely by Shenzhen at 70.74 Mbps and Nanjing at 69.22 Mbps.

    Hong Kong (SAR)

  • For the second quarter in a row, China Mobile Hong Kong was the fastest mobile operator in Hong Kong, earning a Speed Score of 72.21 in Q2 2021, 10.8% higher than Q1 2021.
  • China Mobile Hong Kong also blazed ahead of the competition for the fastest 5G download speed, achieving a median speed of 218.60 Mbps during Q2 2021, 7.2% faster than its Q1 2021 results. Mobile provider 3 followed at 165.35 Mbps, csl at 134.75 Mbps and SmarTone at 124.31 Mbps.
  • Among top manufacturers during Q2 2021, Samsung had the fastest median download speed at 44.68 Mbps.
  • Samsung devices also took the top four spots for fastest popular devices in Hong Kong during Q2 2021 with the Galaxy S20 Ultra 5G achieving the top spot at 124.25 Mbps, edging out the Galaxy S21 Ultra 5G’s 123.28 Mbps.
  • During Q2 2021, Qualcomm’s Snapdragon 888 5G achieved the fastest median download speed among modern chipsets at 111.91 Mbps.

    Indonesia

  • According to Speedtest Intelligence, Biznet was Indonesia’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 40.66. MyRepublic was second at 35.63.
  • Biznet also had the highest Consistency Score in Indonesia during Q2 2021, edging out MyRepublic 66.6% to 63.5%.
  • Telkomsel was the fastest major mobile provider in Indonesia during Q2 2021, earning a Speed Score of 28.02. Telkomsel also achieved the top Consistency Score at 84.1%, beating out IM3 Ooredoo’s 83.5%.
  • Jakarta had the fastest mean fixed broadband download speed of Indonesia’s most populous cities at 32.86 Mbps, while Tangerang achieved the fastest mean mobile download speed at 24.69 Mbps.

    Malaysia

  • During Q2 2021, Speedtest Intelligence reveals that TIME was the fastest fixed broadband provider in Malaysia, earning a Speed Score of 116.36. TIME also achieved the highest Consistency Score (86.7%).
  • On mobile, Digi edged out Maxis for the fastest mobile provider, earning a Speed Score of 30.20 to Maxis’ 29.92. U Mobile was third at 27.40.
  • Apple earned the top spot as Malaysia’s fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 34.22 Mbps. Samsung was second at 28.77 Mbps and Huawei third at 27.68 Mbps.
  • Among Malaysia’s most populous cities, Nusajaya had the fastest mean fixed broadband speed during Q2 2021, achieving 125.88 Mbps download and 81.29 Mbps upload. Petaling Jaya was second, achieving 122.91 Mbps download and 82.56 Mbps upload.
  • Nusajaya also had the fastest mean mobile download speed at 38.51 Mbps during Q2 2021.

    Singapore

  • Speedtest Intelligence shows ViewQuest was the fastest fixed broadband provider in Singapore in Q2 2021, achieving a Speed Score of 268.70.
  • During Q2 2021, Singtel was the fastest mobile provider in Singapore, achieving a Speed Score of 83.83.
  • Singtel also blew the competition away for fastest median 5G download speed at 189.55 Mbps during Q2 2021. M1 was second at 110.43 Mbps.
  • Apple edged out Samsung for fastest device manufacturer during Q2 2021, with Apple devices achieving a mean download speed of 87.66 Mbps to Samsung’s 85.48 Mbps. Oppo followed in third with 82.10 Mbps.

    Taiwan

  • Speedtest Intelligence® reveals Chunghwa Telecom was the fastest mobile operator among top providers in Taiwan in Q2 2021 with a Speed Score of 66.47 on modern chipsets — edging out FarEasTone’s 64.46.
  • During Q2 2021, Chunghwa Telecom surpassed FarEasTone as the fastest 5G provider in Taiwan. Chunghwa Telecom achieved a blazing median download speed of 471.73 Mbps — 42.2% faster than its Q1 2021 median download speed.
  • FarEasTone had the highest Consistency Score in Taiwan during Q2 2021 at 92.1%. Chunghwa Telecom followed at 89.4% and Taiwan Mobile was third at 87.5%.
  • Among top device manufacturers during Q2 2021, Apple devices achieved the fastest mean download speed at 79.30 Mbps, edging out Oppo (77.53 Mbps) and Samsung (74.23 Mbps).
  • The Sony Xperia 1 II 5G had the fastest mean download speed at 235.44 Mbps during Q2 2021.

    Vietnam

  • Viettel once again claimed the top spot as Vietnam’s fastest mobile and fixed broadband provider during Q2 2021, earning a mobile Speed Score of 44.16 and fixed broadband Speed Score of 66.77.
  • Viettel also achieved the best fixed broadband Consistency Score at 80.9%, tightly edging out FPT Telecom’s 80.0% and Vinaphone’s 79.6% for the fastest mean fixed broadband download speed
  • Vinaphone had the highest mobile Consistency Score at 94.1%.
  • Apple’s iPhone 12 Pro 5G had the fastest mean download speed at 99.43 Mbps.
  • Ho Chi Minh City overtook the top spot for the fastest mean fixed broadband download speed among Vietnam’s most populous cities with 77.14 Mbps (69.92 Mbps upload).
  • Hanoi edged out Ho Chi Minh City (43.70 Mbps) and Da Nang (43.22 Mbps) for fastest mean mobile download speed at 43.83 Mbps.

    Europe

    Austria

  • Magenta retained its top spot as Austria’s fastest fixed broadband provider, increasing its Speed Score 28.8% from Q1 2021 from 123.45 to 158.94 in Q2 2021.
  • Magenta also had the highest Consistency Score at 88.8% for fixed broadband in Q2 2021.
  • A1 was the fastest mobile provider in Austria during Q2 2021, achieving a Speed Score of 72.64. yesss! followed at 62.49.
  • For the second quarter in a row, yesss! narrowly edged out A1 for the highest mobile Consistency Score in Austria with yesss! achieving 93.7% and A1 achieving 93.4%. Magenta Telekom ad 3 followed at 90.5%.

    Belgium

  • During Q2 2021 — much like Q1 2021 — Telenet and VOO had a fierce competition for Belgium’s fastest fixed broadband provider. However, Telenet earned the top spot again, achieving a Speed Score of 104.24 to VOO’s 102.64.
  • VOO also challenged Telenet for the highest Consistency Score for fixed broadband providers, but Telenet edged VOO out for the top place, 87.8% to 86.8%.
  • Among mobile providers, Telenet fended off competition from BASE as the fastest mobile provider, earning a mobile Speed Score of 72.34 to BASE’s 68.50.
  • Antwerp overtook Ghent for the fastest median fixed broadband download speed 81.31 Mbps to Ghent’s 80.13 Mbps.
  • However, Ghent retained its top place for fastest median mobile download speed among Belgium’s most populous cities achieving a median speed of 72.56 Mbps during Q2 2021.

    Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q2 2021, earning a Speed Score of 60.73.
  • However, Vodafone claimed the best mobile Consistency Score during Q2 2021, earning 94.6% to O2’s 91.1%.
  • There was no statistical winner for fastest median 5G download speed in Czechia during Q2 2021, though O2 achieved a median download speed of 128.01 Mbps and T-Mobile achieved 124.69 Mbps.
  • Vodafone dominated as Czechia’s fastest fixed broadband provider during Q2 2021. Vodafone achieved a Speed Score of 100.26.
  • Vodafone also had the best Consistency Score for fixed broadband during Q2 2021 at 79.4%.
  • Pilsen had the fastest mean fixed broadband speeds among Czechia’s most populous cities, achieving a mean download of 111.01 Mbps and a mean upload of 82.82 Mbps.

    Denmark

  • During Q2 2021 in Denmark, Fastspeed was the fastest fixed broadband provider, earning a Speed Score of 303.16 — an increase of 47.7% from Q1 2021. Hiper was second at 231.14 and Fibia third at 164.80.
  • YouSee once again earned the top spot as Denmark’s fastest mobile provider during Q2 2021, achieving a Speed Score of 91.19.
  • An analysis of performance on some of the most popular phones in Denmark revealed the iPhone 12 Pro Max 5G had the fastest median download speed during Q2 2021 at 111.80 Mbps. The iPhone Pro 5G was second at 109.79 Mbps, edging out the iPhone 12 5G at 109.63 Mbps.

    Finland

  • According to Speedtest Intelligence, DNA retained its top spot as Finland’s fastest mobile provider in Q2 2021, earning a Speed Score of 68.20. DNA also edged out Telia for the highest Consistency Score, achieving 90.9% to Telia’s 90.0%.
  • Telia overtook DNA in Q2 2021 as Finland’s fastest 5G provider, achieving a median download speed of 304.22 Mbps to DNA’s 276.20 Mbps.
  • Telia retained its top spot as the fastest fixed broadband provider during Q2 2021, increasing its Speed Score 11.2% from Q1 2021. Telia was also the most consistent, achieving a Consistency Score of 82.7%.
  • Among popular device manufacturers, OnePlus had the fastest median download speed in Finland during Q2 2021 at 67.23 Mbps. However, the Samsung Galaxy S21 Ultra 5G had the fastest median download speeds among major devices at 121.57 Mbps.

    France

  • Speedtest Intelligence revealed a fierce competition for France’s fastest fixed broadband provider during Q2 2021, though Orange narrowly edged out Free with a Speed Score of 117.15 to 115.89.
  • SFR achieved the highest Consistency Score at 68.2%.
  • Orange earned the top spot as France’s fastest and most consistent mobile provider, earning a mobile Speed Score of 81.00 and a Consistency Score of 89.9%.
  • Orange also blew away the competition as France’s fastest 5G provider by achieving a median 5G download speed of 345.10 Mbps. SFR was next fastest at 204.98 Mbps.
  • Lyon achieved the fastest median fixed broadband download and upload speeds at 127.51 Mbps and 93.46 Mbps, respectively. Nice had the fastest median mobile download speed at 64.63 Mbps.

    Germany

  • According to Speedtest Intelligence, Vodafone was Germany’s fastest fixed broadband provider during Q2 2021, earning a Speed Score of 120.68.
  • 1&1 edged out Vodafone for the highest Consistency Score, 80.4% to Vodafone’s 79.3%.
  • For mobile providers, Telekom achieved the highest Speed Score (76.79) and Consistency Score (91.7%) during Q2 2021.
  • O2 was the fastest 5G provider during Q2 2021 earning the fastest median 5G download speed at 172.24 Mbps. Telekom followed at 154.30.
  • The iPhone 12 Pro 5G had the fastest median download speed among popular devices in Germany during Q2 2021, edging out the iPhone 12 Pro Max 5G 92.25 Mbps to 91.94 Mbps.

    Hungary

  • Vodafone overtook DIGI as Hungary’s fastest fixed broadband provider in Q2 2021, achieving an 8.6% increase in Speed Score from 137.06 in Q1 2021 to 148.79. Vodafone retained the top spot for highest Consistency Score at 87.2% during Q2 2021.
  • Magyar Telekom retained its top spot as Hungary’s fastest and most consistent mobile provider during Q2 2021, earning a Speed Score of 52.59 and Consistency Score of 90.9%.
  • OnePlus overtook Apple during Q2 2021 as the fastest device manufacturer, with OnePlus devices achieving a combined median download speed of 47.29 Mbps to Apple’s 41.81 Mbps.
  • However, Apple’s iPhone 12 Pro Max 5G achieved the fastest median download speed among popular devices during Q2 2021, with an increase in download speed of 17.3% from 70.12 Mbps in Q1 2021 to 82.22 Mbps in Q2 2021.

    Latvia

  • Speedtest Intelligence revealed that Balticom was the fastest and most consistent fixed broadband provider in Latvia during Q2 2021 achieving a Speed Score of 171.56 and Consistency Score of 90.5%.
  • LMT was the fastest provider in Latvia during Q2 2021 with a Speed Score of 41.13.
  • Tele2 narrowly edged out BITE and LMT as Latvia’s most consistent provider, earning a Consistency Score of 86.0% to BITE’s 85.1% and LMT’s 83.3%.
  • Olaine had the fastest median fixed broadband download and upload speeds, 94.16 Mbps and 94.51 Mbps, respectively.

    Luxembourg

  • Tango retained its top spot as Luxembourg’s fastest fixed broadband provider during Q2 2021 by achieving a Speed Score of 125.73, an increase of 4.5% over Q1 2021.
  • Tango and Eltrona tied for the highest Consistency Score during Q2 2021 at 86.3%.
  • POST again was the fastest mobile provider in Luxembourg during Q2 2021, achieving an 18.3% increase in Speed Score from 86.31 in Q1 2021 to 102.09 in Q2 2021. POST also remained the most consistent provider with a Consistency Score of 96.3%.
  • Among Luxembourg’s most populous cities, Differdange achieved the fastest median fixed broadband download and upload speeds at 131.26 Mbps and 93.32 Mbps, respectively.
  • Ettelbruck had the fastest median mobile download and upload speeds at 117.76 Mbps and 21.64 Mbps, respectively.

    Malta

  • Melita retained its top spot as Malta’s fastest and most consistent fixed broadband provider during Q2 2021, earning a Speed Score of 113.64 and Consistency Score of 83.9%.
  • GO was Malta’s fastest and most consistent mobile provider during Q2 2021, achieving a Speed Score of 56.36 and Consistency Score of 92.8%.
  • Among popular devices, Apple’s iPhone 12 Pro Max 5G achieved the fastest mean download speed at 75.81 Mbps.

    Serbia

  • SBB retained its top spot as Serbia’s fastest and most consistent fixed broadband provider during Q2 2021 with a Speed Score of 81.09 and Consistency Score of 81.8%.
  • A1 knocked Telenor out of the top place during Q2 2021 as Serbia’s fastest mobile provider, achieving a Speed Score of 54.26 to Telenor’s 49.99.
  • A1 and Telenor tied for the most consistent provider by earning a Consistency Score of 92.5%. mts trailed at 91.0%
  • The fastest chipset in Serbia during Q2 2021 was Qualcomm’s Snapdragon X55 5G, which had a median download speed of 74.21 Mbps. Samsung’s Exynos 2100 was second at 57.97 Mbps and Hisilicon’s Kirin 990 at 57.49 Mbps.

    Slovakia

  • Telekom knocked Orange out of first place as Slovakia’s fastest mobile operator during Q2 2021 with a Speed Score of 58.17 to Orange’s 56.22. Telekom increased its Speed Score 18.5% from Q1 2021 to Q2 2021.
  • UPC retained its top spot as Slovakia’s fastest and most consistent fixed broadband provider with a Speed Score of 139.35 — an increase of 23.1% from Q1 2021 — and a Consistency Score of 87.2%.
  • The Apple iPhone 12 Pro Max 5G had the fastest median download speed among popular devices at 86.11 Mbps during Q2 2021, an increase of 33.3% over Q1 2021.

    Spain

  • DIGI sped ahead of the competition, earning its place as fastest and most consistent fixed broadband provider in Q2 2021 with a Speed Score of 259.90 and Consistency Score of 91.5%. Orange was second at 154.03, Movistar third (139.65) and Yoigo fourth (134.71).
  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile providers with a Speed Score of 58.47 and Consistency Score of 90.8%.
  • Vodafone more than doubled its closest competitor as Spain’s fastest 5G provider by achieving a median download speed of 322.81 Mbps.
  • Madrid had the fastest median fixed broadband download and upload speeds at 142.97 Mbps and 111.48, respectively, as well as the fastest median mobile download speed at 41.66 Mbps. Barcelona trailed closely behind for fixed broadband at 134.73 Mbps download and 104.54 Mbps upload, as well as for mobile download at 40.10 Mbps.

    North and South America

    Argentina

  • Telecentro achieved the highest fixed broadband Speed Score (57.16) in Argentina during Q2 2021.
  • Speedtest Intelligence revealed Personal was the fastest mobile operator in Argentina during Q2 2021 with a Speed Score of 38.49.
  • Buenos Aires achieved the fastest mean fixed broadband download speed among Argentina’s most populous cities, recording a download speed of 77.79 Mbps.
  • For mobile download speeds, La Plata recorded the fastest mean mobile download speed in Argentina at 40.28 Mbps during Q2 2021.

    Brazil

  • Speedtest Intelligence reveals Claro was the fastest and most consistent mobile operator in Brazil among top providers during Q2 2021, achieving the highest Speed Score of 42.61 and Consistency Score of 87.8%.
  • Vivo was the fastest fixed broadband provider among top providers in Brazil in Q2 2021 with a Speed Score of 93.23.
  • Among Brazil’s most populous cities, seven cities achieved mean fixed broadband download speeds of over 100 Mbps, with Goiânia having the fastest download and upload speeds at 130.15 Mbps and 76.98 Mbps, respectively.
  • Brasilia had the fastest mean mobile download speed at 43.74 Mbps.

    Canada

  • Shaw and Rogers blazed above the competition for Canada’s fastest fixed broadband providers in Q2 2021, earning Speed Scores of 181.66 and 179.95, respectively.
  • Rogers edged out Shaw for the highest Consistency Score in Canada during Q2 2021 by earning 89.0% to Shaw’s 87.0%.
  • TELUS retained its top spot as the fastest mobile operator in Canada during Q2 2021, achieving a Speed Score of 82.93.
  • Videotron also retained its top spot during Q2 2021 as Canada’s most consistent mobile operator, achieving a Consistency Score of 89.6%.
  • Competition for the fastest median 5G download speed was competitive with no statistical winner during Q2 2021. Bell achieved a median download speed of 191.26 Mbps and TELUS achieved 184.45 Mbps.
  • Rogers achieved the highest 5G Availability in Canada during Q2 2021.
  • Newfoundland and Labrador retained its top spot as Canada’s fastest region for fixed broadband during Q2 2021, achieving a median download speed of 119.77 Mbps.
  • Calgary also retained its top spot among the most populous cities with the fastest median fixed broadband download speed at 129.60 Mbps. Winnipeg retained its top spot for mobile download speed by edging out Edmonton 93.12 Mbps to 91.25 Mbps.
  • Samsung devices had the fastest combined performance, achieving a median download speed of 70.72 Mbps. The Samsung Galaxy S21+ 5G edged out the Samsung Galaxy S21 Ultra 5G for the fastest popular device median download speed 141.44 Mbps to 137.97 Mbps.

    Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q2 2021, achieving a Speed Score of 38.72 and Consistency Score of 69.6%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q2 2021, achieving a Speed Score of 38.11 and Consistency Score of 86.9%.

    Mexico

  • Speedtest Intelligence reveals Telcel was Mexico’s fastest mobile operator during Q2 2021, earning a Speed Score of 47.80.
  • Telcel was also Mexico’s most consistent mobile operator, achieving a Consistency Score of 89.2%.
  • Veracruz showed the fastest mean mobile download and upload speeds among Mexico’s most populous cities during Q2 2021, recording a mean download speed of 46.24 Mbps and mean upload speed of 19.36 Mbps.
  • Apple devices had the five fastest mean download speeds in Mexico. The iPhone 12 Pro 5G narrowly beat out the iPhone 12 Pro Max 5G and iPhone 12 5G for the fastest popular device during Q2 2021, achieving respective speeds of 74.65 Mbps, 72.63 Mbps and 72.37 Mbps.

    Peru

  • Among Peru’s top providers, Claro was the fastest mobile provider during Q2 2021, achieving a Speed Score of 36.91.
  • Apple devices achieved the highest mean download speeds among top device manufacturers during Q2 2021, recording a mean download speed of 40.32 Mbps.
  • Among popular mobile devices, the Apple iPhone 12 Pro 5G had the fastest mean download speed at 80.30 Mbps. The Apple iPhone 12 Pro Max 5G was second at 77.02 Mbps and the Apple iPhone 12 5G third at 75.63 Mbps.

    United States

  • Speedtest Intelligence reveals Verizon was the fastest fixed broadband provider in the United States during Q2 2021, earning a Speed Score of 170.22 — 6.3% increase over Q1 2021.
  • Speedtest Intelligence also reveals that T-Mobile was the fastest and most consistent mobile operator in the United States during Q2 2021, achieving a median download speed of 54.13 Mbps and a Consistency Score of 84.8%.
  • After looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed during Q2 2021 at 99.84 Mbps, a 21.2% increase over Q1 2021.
  • During Q2 2021, T-Mobile had the best 5G Availability of 69.0%.
  • Mobile download speeds blazed ahead in the most populous U.S. cities during Q2 2021 with Tampa, Florida supplanting St. Paul, Minnesota as the fastest city for median mobile download speed during Q2 2021 at 79.75 Mbps, an increase of 14.6% over St. Paul’s fastest median speed during Q1 2021.
  • San Antonio, Texas knocked Gilbert, Arizona out of first place as the fastest city for fixed broadband among the United State’s most populous cities, edging out Raleigh, North Carolina with a median download speed of 183.60 Mbps to Raleigh’s 183.04 Mbps.

    Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index. Want to see how your internet speeds compare? Take a Speedtest® now.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 17, 2021

ICYMI: Ookla Data and Research from May 2021

Highlights from the Speedtest Global Index

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These are the top stories from May 2021:

Mobile

  • Saudi Arabia moved up one spot to fourth place, the country’s highest ranking in the past year.
  • China dropped to fifth place, which is its lowest ranking over the past 13 months.
  • Luxembourg has been climbing in performance since September 2020, achieving 11th place in May.
  • Finland was up three spots to 22nd during May. Finland has climbed 10 rankings over the past 13 months.

Fixed broadband

  • Chile was up two places to 13th. Chile’s May 2021 ranking represents an increase of 86% in download speeds and an improvement of 16 places compared to May 2020.
  • The United Arab Emirates jumped 10 spots to 16th place on fixed broadband, an all-time high for the country.

Articles worth a second look

How COVID-19 Affected Roaming for Mobile Speeds in Europe

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Read our analysis on mobile roaming speeds in Europe and COVID-19’s impact on roaming speeds during from Q1 2020 through Q1 2021.

Exploring Fixed Broadband Network Performance Across Russia

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Discover which Russian ISP has the fastest internet, which is most consistent and which has the highest rating. Includes data for oblasts and major cities.

Brazil’s Internet Is Getting Faster and Accessible 5G Is on the Horizon

brazil-q1-2021
Brazil is on the brink of blazing fast mobile and fixed internet speeds. Read more about how operators performed and which regions and cities had the fastest speeds during Q1 2021.

Ookla for Good Adds 2019 Data and a New Collaboration with Mapbox

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OoklaⓇ is excited to announce the availability of data from 2019 for benchmarking performance and a new partnership with Mapbox to help you visualize data.

Internet Speeds in North Africa are Rapidly Improving, but Still Lag Behind Much of the World

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Learn about mobile and fixed broadband performance in Algeria, Egypt, Libya, Morocco and Tunisia, including a look at major cities in North Africa.

How to Choose the Best Provider For Your Needs: A Guide to Marketing Claims and Awards

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Choosing a provider for your mobile experience and internet can be a difficult task. We put together a must-read reference for you to understand which marketing claims and awards you should pay attention to.

Ookla 5G Map

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Over the past month, we saw 21,622 new 5G deployments across 108 countries, including two new countries. That brings Ookla’s 5G map up to 65,359 total 5G deployments. Click here to see the Ookla 5G Map in your area.

Don’t miss these upcoming events

How to Make Data-Driven Broadband Funding Decisions

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Billions of dollars in federal funding are being dispersed this summer as part of the United States government’s mission to expand broadband across America. State and local policymakers are currently tasked with ensuring that funding goes to broadband investments that will connect constituents to the speeds they need.

Register for our June 23 webinar to learn more about how accurate, up-to-date information about internet performance and accessibility can help you prioritize funding decisions and bridge the digital divide in your jurisdiction.


Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 16, 2021

How COVID-19 Affected Roaming for Mobile Speeds in Europe

Roaming might seem like an unusual topic in a time when inter-country travel has been largely prohibited, but we wanted to build on our previous analysis to see how roaming performance and behaviors evolved over the past year. This analysis examines Speedtest data from Android devices in the European Union (E.U.) and the United Kingdom (U.K.) from Q1 2020 through Q1 2021. We’ve included the U.K. to maintain continuity with pre-Brexit reports.

Roaming speeds were slower in most European countries in Q1 2021

Speedtest Intelligence® again showed that consumers who are roaming outside their home countries often experience slower speeds. During Q1 2021, 19 out of the 26 European countries with statistically viable roaming sample sizes experienced slower median roaming download speeds than median local download speeds. Cyprus and Malta had too few roaming samples to be included in this year’s analysis for Q1 2021.

For the seven countries that saw increased speeds, Latvians experienced the largest increase in median download speed when roaming elsewhere in Europe at 23.4%, which was followed closely by Estonia (22.8%) and Ireland (19.5%). Greece, Romania and Slovenia saw increases of more than 5%. The U.K. saw about the same speeds roaming and locally with an increase of only 0.5% when roaming. Hungary also saw comparable roaming download speeds to local speeds with a decrease of only 0.5% when roaming.

Median Local vs. Roaming Download Speeds in Europe
Speedtest Intelligence® | Q1 2021
Country Local Download (Mbps) Roaming Download (Mbps) % Change
Austria 36.19 26.13 -27.8%
Belgium 43.90 27.52 -37.3%
Bulgaria 61.76 29.74 -51.8%
Croatia 48.23 31.3 -35.1%
Czechia 31.35 19.74 -37.0%
Denmark 50.11 22.18 -55.7%
Estonia 34.34 42.16 22.8%
Finland 43.02 31.68 -26.4%
France 34.68 29.62 -14.6%
Germany 27.56 20.14 -26.9%
Greece 32.38 35.51 9.7%
Hungary 28.66 28.51 -0.5%
Ireland 14.99 17.91 19.5%
Italy 25.24 21.66 -14.2%
Latvia 22.69 28.00 23.4%
Lithuania 33.66 30.80 -8.5%
Luxembourg 40.65 26.31 -35.3%
Netherlands 77.52 26.48 -65.8%
Poland 26.51 23.13 -12.7%
Portugal 26.16 23.74 -9.3%
Romania 25.12 26.80 6.7%
Slovakia 23.79 20.94 -12.0%
Slovenia 27.63 29.58 7.1%
Spain 23.78 18.21 -23.4%
Sweden 38.26 23.16 -39.5%
United Kingdom 27.96 28.09 0.5%

Every other country on our list saw decreases in median download speeds of 8.5% or more while roaming, with customers from the Netherlands experiencing the largest drop (65.8%) from a local speed of 77.52 Mbps to 26.48 Mbps while roaming. Customers from Denmark and Bulgaria experienced roaming speeds less than half of what they’re accustomed to at home with decreases of 55.7% and 51.8%, respectively.

Roaming decreased during the pandemic while speeds increased

The COVID-19 pandemic has upended countless lives with multiple lockdowns throughout 2020 and 2021 and severe limits to movement across borders. Data from Speedtest Intelligence reflects this decrease in roaming with roaming samples markedly down when comparing Q1 2021 to Q1 2020. We saw the most roaming samples during Q3 2020 and Q1 2020, which corresponds to increased lockdowns and movement restrictions in Q2 and Q4 2020 in response to the first and second waves of the pandemic.

Roaming speeds for all European countries combined increased 6.9% between Q1 2020 and Q1 2021, though the increase was not linear. Median download speed while roaming decreased from 22.89 Mbps in Q1 2020 to 22.09 in Q2 2020 and slipped down to 20.68 Mbps in Q3 2020. Roaming speeds began to increase in Q4 2020 with the median download speed rising to 23.42 Mbps, and Q1 2021 saw a further increase to 24.47 Mbps.

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Estonia saw the biggest year-over-year increase in median roaming download speed, Slovakia and Italy saw the largest decrease

Median European Roaming Download Speeds
Speedtest Intelligence® | Q1 2020 – Q1 2021
Country Q1 2020 Download (Mbps) Q1 2021 Download (Mbps) % Change
Europe (All Countries Combined) 22.89 24.47 6.9%
Austria 24.39 26.13 7.1%
Belgium 23.78 27.52 15.7%
Bulgaria 22.81 29.74 30.4%
Croatia 29.28 31.30 6.9%
Czechia 20.23 19.74 -2.4%
Denmark 21.38 22.18 3.7%
Estonia 27.82 42.16 51.5%
Finland 32.18 31.68 -1.6%
France 24.57 29.62 20.6%
Germany 20.74 20.14 -2.9%
Greece 41.07 35.51 -13.5%
Hungary 25.10 28.51 13.6%
Ireland 22.08 17.91 -18.9%
Italy 26.98 21.66 -19.7%
Latvia 26.38 28.00 6.1%
Lithuania 22.60 30.80 36.3%
Luxembourg 18.82 26.31 39.8%
Netherlands 18.39 26.48 44.0%
Poland 17.01 23.13 36.0%
Portugal 23.78 23.74 -0.2%
Romania 23.64 26.80 13.4%
Slovakia 26.16 20.94 -20.0%
Slovenia 25.30 29.58 16.9%
Spain 15.05 18.21 21.0%
Sweden 21.36 23.16 8.4%
United Kingdom 29.48 28.09 -4.7%

2020 also posed many challenges for telecom operators around the world as customers shifted use patterns. Despite these challenges, many Europeans saw increases in median roaming speeds year-over-year. In fact, customers in 17 out of the 26 countries analyzed saw faster download speeds while roaming elsewhere in Europe when comparing Q1 2020 to Q1 2021. Estonians saw the largest increase at 51.5% (from 27.82 Mbps to 42.16 Mbps), the Netherlands was next with a 44.0% jump (from 18.39 Mbps to 26.48 Mbps) and Luxembourg saw a 39.8% increase in download speed (from 18.82 Mbps to 26.31 Mbps).

Countries whose customers experienced year-over-year decreases in median downloads speed while roaming include Slovakia (20.0% decrease), Italy (19.7%), Ireland (18.9%), Greece (13.5%), the U.K. (4.7%), Germany (2.9%), Czechia (2.4%), Finland (1.6%) and Portugal (0.2%).

While the year-over-year change is an interesting baseline metric, it’s also important to note only Denmark, Germany, Poland and Spain had consistently slower median roaming download speeds than the European average during every quarter from Q1 2020 to Q1 2021. Every other country had at least one quarter where speeds were faster than the European average.

Outbound roaming speeds varied drastically from country to country from Q1 2020 to Q1 2021

Roaming speeds are heavily dependent on agreements between individual operators, which means they can vary dramatically by country and by operator. We looked closely at outbound roaming for individual countries to see how different countries’ networks performed during COVID-19 lockdowns.

Customers from the Netherlands roaming in France saw the fastest median roaming download speed in all of Europe during Q1 2021 at 70.46 Mbps. Customers from Germany roaming in Portugal experienced the slowest median roaming download speed during Q3 2020 at 0.42 Mbps.

Here were some of the fastest roaming speeds from select countries to other countries within Europe between Q1 2020 and Q1 2021:

  • Netherlands to France (70.46 Mbps in Q1 2021)
  • Bulgaria to the U.K. (58.21 Mbps in Q4 2020)
  • Netherlands to Poland (55.77 Mbps in Q1 2021)
  • Denmark to Sweden (40.46 Mbps in Q4 2020)
  • Finland to Estonia (48.41 Mbps in Q1 2020)

Here were some of the slowest roaming speeds between Q1 2020 and Q1 2021:

  • Germany to Portugal (0.42 Mbps in Q3 2020)
  • Czechia to France (4.98 Mbps in Q3 2020)
  • France to Portugal (5.54 Mbps in Q3 2020)
  • Hungary to France (5.95 Mbps in Q3 2020)
  • Poland to Belgium (7.59 Mbps in Q1 2020)

We’ll continue to watch roaming speeds over the next year to see how roaming changes as more countries reopen and travel picks up again. If you’re interested in learning more about roaming speeds for your business or country, please click here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 14, 2021

Exploring Fixed Broadband Network Performance Across Russia

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Fixed broadband speeds are on the rise in Russia with a 36.9% increase in download speed during the past year and the country ranked 51st in the world for fixed broadband speed as of April 2021, according to the Speedtest Global Index. Internet performance in Russia varies greatly at the oblast and city level with a clear trend of decreased performance in less populated areas. This article explores the state of Russia’s fixed broadband network performance, including data on: internet speeds, consistency and customer sentiment around providers.

MTS leads fixed broadband performance in Russia

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Download speeds for Russian providers varied greatly in Q1 2021, with MTS showing the fastest median download and upload speeds at 71.97 Mbps and 79.13 Mbps, respectively. This put MTS slightly faster than Dom.ru who had a median download speed of 66.52 Mbps and median upload speed of 73.70 Mbps. Next was Beeline who had a median download speed of 57.29 Mbps and a median upload speed of 65.18 Mbps. The slowest two providers across Russia were Rostelecom and TTK with download speeds of 50.11 Mbps and 45.52 Mbps, and upload speeds of 55.17 Mbps and 54.36 Mbps, respectively.

Speedtest Consumer Sentiment data provides rich insights into customer satisfaction over time, as well as competitive benchmarking, by providing data on customers’ overall satisfaction with their network providers (based on a five-star scale). This data set is gathered from single-question surveys presented to users at the end of a Speedtest. Dom.ru received the highest rating during Q1 2021 at 3.3 stars and MTS coming in close behind at 3.0. Beeline, Rosetelecom and TTK were within .1 stars of each other with five-star ratings of 2.9, 2.8, and 2.8, respectively. While there was no statistical winner for most consistent internet experience amongst telecommunication providers Dom.ru had a score of 79.6%, MTS a score of 78.8%, Beeline a score of 77.1%, TTK a score of 70.7%, and Rostelecom a score of 67.8%.

Novosibirsk Oblast had the fastest median download speed, while slowest Magadan Oblast was 45.4% behind

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Median fixed broadband speeds varied widely between oblasts in Q1 2021, with median download speeds between 33.25 Mbps and 60.93 Mbps. Novosibirsk Oblast was the fastest with a median download speed of 60.93 Mbps. Murmansk Oblast, Kemerovo Oblast and Tomsk Oblast were close behind with median download speeds of 59.32 Mbps, 59.31 Mbp, and 59.01 Mbps, respectively. The Oblast of Chelyabinsk had a median download speed of 58.61 Mbps, Bryansk 57.80 Mbps and Lipetsk 57.38 Mbps. The eighth, ninth and tenth best performing oblasts were Sverdlovsk Oblast at 55.59 Mbps, Nizhny Novgorod Oblast at 53.41 Mbps, and Tula Oblast at 52.70 Mbps.

The slowest oblast was Magadan with a median download speed of 33.25 Mbps during Q1 2021, 45.4% slower than that in Novosibirsk Oblast. Kostroma Oblast, Belgorod Oblast, Pskov Oblast and Novgorod Oblast experienced median download speeds of 36.05 Mbps, 36.77 Mbps, 36.85 Mbps and 39.43 Mbps, respectively. Arkhangelsk was the sixth slowest oblast with a median download speed of 44.11 Mbps, followed by Amur Oblast with a speed of 44.94 Mbps, and Kaliningrad Oblast with a median speed of 45.31 Mbps. Penza, Kurgan and Leningrad oblasts came within 0.14 Mbps of each other with median download speeds of 46.00 Mbps, 46.10 Mbps, and 46.14 Mbps, respectively.

Moscow had the fastest fixed broadband in Q1 2021

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Looking at the 10 most populous cities in Russia, we found that Moscow had the fastest median download speed in Q1 2021 with 70.65 Mbps. Yekaterinburg, St. Petersburg and Novosibirsk were within 1 Mbps of each other with median downloads speeds of 61.06 Mbps, 60.83 Mbps and 60.81 Mbps, respectively. Nizhny Novgorod had median download speeds of 58.80 Mbps and Chelyabinsk 58.37 Mbps. The three cities with the slowest median download speeds were Rostov-on-Don, Kazan and Samara at 53.38 Mbps, 52.58 Mbps and 51.33 Mbps, respectively. Moscow achieved a 37.6% faster download speed than Samara.

City rankings by fixed broadband upload speeds were somewhat similar to what we saw for median download speeds with Moscow being the fastest again with a median upload speed of 72.62 Mbps. Novosibirsk came in second for upload speed at 70.80 Mbps. Chelyabinsk and Nizhny Novgorod came within 0.2 Mbps of each other measuring upload speeds of 67.97 Mbps and 67.82 Mbps, respectively, while Yekaterinburg came in at 65.30 Mbps and Omsk at 63.50 Mbps. St. Petersburg was seventh at 62.77 Mbps, Rostov-on-Don eighth at 60.91 Mbps, Samara ninth at 56.55 Mbps and Kazan last at 56.28 Mbps.

Fastest and most consistent provider varies by city

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MTS was the internet service provider with the fastest median download speed in Moscow during Q1 2021 at 106.52 Mbps. Rostelecom was the fastest provider in Chelyabinsk (65.21 Mbps) and St. Petersburg (77.00 Mbps). Ufanet was the fastest provider in Kazan (87.33 Mbps) and Dom.ru was fastest in Rostov-on-Don (72.62 Mbps) and Samara (66.27 Mbps). Performance was too close to call a fastest provider in Nizhny Novgorod, Novosibirsk, Omsk and Yekaterinburg.

The provider with the highest Consistency Score — the percentage of a provider’s data samples that meet a 25 Mbps minimum download speed and 3 Mbps minimum upload speed — also varied across the largest Russian cities. MTS had the highest Consistency Score in Moscow (82.9%) and Novosibirsk (81.5%). Dom.ru had the highest Consistency Score in Samara (80.5%) and Yekaterinburg (80.8%). InterSvayz led the way in Consistency Score for Chelyabinsk (79.0%), while Ufanet had the highest Consistency Score in Kazan (84.5%).

We also used Consumer Sentiment data to analyze how users perceive their internet service providers. This data shows how consumers rated operators in each city on a 5-star scale. In St. Petersburg, Obit received the highest rating with 3.7 stars, while in Yekaterinburg, Planet received a rating of 3.6 stars. In Chelyabinsk, Moscow, Novosibirsk and Omsk there were no statistical winners for ratings, however the providers with ratings on the higher end were as follows: Dom.ru (3.3 stars) and InterSvyaz (3.2 stars) in Chelyabinsk; MTS (3.4 stars and WiFire (3.4 stars) in Moscow; Novotelecom (3.3 stars) and SiberiaNet (3.3 stars) in Novosibirsk; and Dom.ru (3.0 stars) and Omsk Cable Net (3.0 stars) in Omsk. We have not reported ratings data from Kazan, Nizhny Novgorod, Rostov-on-Don or Samara because there were too few samples in those cities.

We’ll continue to follow Russia’s fixed broadband performance and consumer sentiment data to see how performance and satisfaction change over time. If you’d like to learn more about internet speeds in Russia and other markets around the world, click here to read more insights from Ookla®.


Анализ скорости фиксированного широкополосного доступа в Интернет в России

Скорость фиксированного широкополосного доступа в России растет: за последний год скорость загрузки увеличилась на 36,9%. По состоянию на апрель 2021 года страна занимает 51 место по скорости фиксированного широкополосного доступа согласно данным Speedtest Global Index™. Скорость Интернета в России значительно отличается в зависимости от области и города с явной тенденцией к снижению в менее населенных районах. В этой статье исследуется состояние скорости фиксированного широкополосного доступа в Интернет в России, в том числе анализируются данные о скорости Интернета, стабильности и настроениях потребителей в отношении провайдеров.

МТС лидирует по показателям фиксированного широкополосного доступа в Интернет в России

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В I квартале 2021 года скорость загрузки у российских провайдеров значительно различалась, при этом МТС показала самые высокие медианные скорости загрузки и передачи — 71,97 Мбит/с и 79,13 Мбит/с соответственно. Таким образом, скорость МТС оказалась выше, чем у «Дом.ру», чья медианная скорость загрузки составила 66,52 Мбит/с, а передачи — 73,70 Мбит/с. Следующей была компания «Билайн» со средней скоростью загрузки 57,29 Мбит/с и средней скоростью передачи 65,18 Мбит/с. Двумя самыми медленными провайдерами в России оказались «Ростелеком» и ТТК со скоростью загрузки 50,11 Мбит/с и 45,52 Мбит/с, а скоростью передачи — 55,17 Мбит/с и 54,36 Мбит/с соответственно.

Данные Speedtest Consumer Sentiment™ предоставляют подробные сведения об удовлетворенности клиентов с течением времени, а также сравнительный анализ конкурентов, за счет данных об общей удовлетворенности клиентов своими сетевыми провайдерами (по пятибалльной шкале). Этот набор данных, собранных в ходе опросов, состоящих из одного вопроса, задаваемого пользователям в конце Speedtest. Компания «Дом.ру» получила наивысший рейтинг за І квартал 2021 года — 3,3 балла, на втором месте МТС — 3,0 балла. «Билайн», «Ростелеком» и ТТК оказались в пределах 0,1 балла друг от друга с результатами 2,9, 2,8 и 2,8 баллов по пятибалльной шкале соответственно. Хотя среди провайдеров услуг связи не было статистического победителя по наиболее стабильной работе, компания «Дом.ру» получила оценку 79,6%, МТС —78,8%, «Билайн» — 77,1%, ТТК — 70,7%, а «Ростелеком» — 67,8%.

Самая высокая медианная скорость загрузки была в Новосибирской области, а самая низкая — в Магаданской области составляла на 45,4% меньше

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В I квартале 2021 года медианные скорости фиксированного широкополосного доступа широко варьировались между областями, при этом медианная скорость загрузки составляла от 33,25 Мбит/с до 60,93 Мбит/с. В Новосибирской области наблюдалась самая высокая медианная скорость загрузки — 60,93 Мбит/с. Мурманская, Кемеровская и Томская области продемонстрировали близкие результаты со скоростями загрузки 59,32 Мбит/с, 59,31 Мбит/с и 59,01 Мбит/с соответственно. Медианная скорость загрузки в Челябинской области составила 58,61 Мбит/с, в Брянской — 57,80 Мбит/с, а в Липецкой — 57,38 Мбит/с. На восьмом, девятом и десятом местах оказались Свердловская область со скоростью 55,59 Мбит/с, Нижегородская область со скоростью 53,41 Мбит/с и Тульская область со скоростью 52,70 Мбит/с.

Самой медленный результат продемонстрировала Магаданская область со скоростью загрузки 33,25 Мбит/с за I квартал 2021 года, что на 45,4% ниже, чем в Новосибирской области. В Костромской, Белгородской, Псковской и Новгородской областях скорости загрузки составили 36,05 Мбит/с, 36,77 Мбит/с, 36,85 Мбит/с и 39,43 Мбит/с соответственно. Архангельская область оказалась шестой среди самых медленных областей со скоростью загрузки 44,11 Мбит/с. За ней следуют Амурская область со скоростью 44,94 Мбит/с и Калининградская область со скоростью 45,31 Мбит/с. Результаты Пензенской, Курганской и Ленинградской областях варьировались в пределах 0,14 Мбит/с со скоростью загрузки 46,00 Мбит/с, 46,10 Мбит/с и 46,14 Мбит/с соответственно.

В I квартале 2021 года самый быстрый фиксированный широкополосный доступ в Интернет наблюдался в Москве

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Изучив 10 самых густонаселенных городов России, мы обнаружили, что в I квартале 2021 года у Москвы была самая высокая медианная скорость загрузки —70,65 Мбит/с. Различие результатов Екатеринбурга, Санкт-Петербурга и Новосибирска находилось в пределах 1 Мбит/с со средней скоростью загрузки 61,06 Мбит/с, 60,83 Мбит/с и 60,81 Мбит/с соответственно. Медианная скорость загрузки в Нижнем Новгороде составляла 58,80 Мбит/с, а в Челябинске — 58,37 Мбит/с. Три города с самой низкой скоростью загрузки: Ростов-на-Дону, Казань и Самара имеют показатели 53,38 Мбит/с, 52,58 Мбит/с и 51,33 Мбит/с соответственно. Скорость загрузки в Москве составляла на 37,6% выше, чем в Самаре.

Рейтинг городов по скоростям фиксированной широкополосной передачи был в некоторой степени похож на то, что мы наблюдали для скоростей загрузки, причем Москва снова оказалась самой быстрой со скоростью передачи 72,62 Мбит/с. Новосибирск продемонстрировал второй результат по скорости передачи — 70,80 Мбит/с. Результаты Челябинска и Нижнего Новгорода различались на 0,2 Мбит/с при скорости передачи 67,97 Мбит/с и 67,82 Мбит/с соответственно. В Екатеринбурге скорость составляла 65,30 Мбит/с, а в Омске — 63,50 Мбит/с. Санкт-Петербург оказался на седьмом месте со скоростью 62,77 Мбит/с, на восьмом — Ростов-на-Дону со скоростью 60,91 Мбит/с, затем Самара — 56,55 Мбит/с и на последнем месте Казань — 56,28 Мбит/с.

Самый быстрый и стабильный провайдер зависит от города

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Провайдер с самым высоким показателем стабильности — процент выборок данных провайдера, отвечающих минимальной скорости загрузки 25 Мбит/с и минимальной скорости передачи 3 Мбит/с, также варьировался в крупнейших городах России. У МТС самый высокий показатель стабильности в Москве (82,9%) и Новосибирске (81,5%). Наивысший показатель стабильности «Дом.ру» был в Самаре (80,5%) и Екатеринбурге (80,8%). «Интерсвязь» лидирует по показателю стабильности в Челябинске (79,0%), в то время как «Уфанет» имеет самый высокий показатель стабильности в Казани (84,5%).

Мы также использовали данные о настроениях потребителей, чтобы проанализировать, как пользователи воспринимают своих интернет-провайдеров. Эти данные показывают, как потребители оценили операторов в каждом городе по пятибалльной шкале. В Санкт-Петербурге наивысший рейтинг получила компания «Обит» — 3,7 балла, а в Екатеринбурге «Планета» — 3,6 балла. В Челябинске, Москве, Новосибирске и Омске не было статистических победителей рейтингов, однако провайдеры с более высоким рейтингом были следующими: «Дом.ру» (3,3 балла) и «Интерсвязь» (3,2 балла) в Челябинске; МТС (3,4 балла) и WiFire (3,4 балла) в Москве; «Новотелеком» (3,3 балла) и SiberiaNet (3,3 балла) в Новосибирске; а также «Дом.ру» (3,0 балла) и «Омские кабельные сети» (3,0 балла) в Омске. Мы не представили данные рейтингов из Казани, Нижнего Новгорода, Ростова-на-Дону и Самары, поскольку в этих городах было слишком мало выборок.

Мы продолжим следить за показателями скорости фиксированного широкополосного доступа в Интернет в России и настроениями потребителей, чтобы увидеть, как скорость и удовлетворенность меняются с течением времени. Если вы хотите узнать больше о скорости Интернета в России и на других рынках по всему миру, нажмите [здесь] (/insights/blog/), чтобы получить больше информации от Ookla.

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