| December 21, 2020

ICYMI: Ookla Data and Research from November 2020


Highlights from the Speedtest Global IndexTM

Global-Index-Tweet-Image-Nov-2020

These are the top stories from November 2020:

  • Thailand is back in third place for fixed broadband. The country has seen steady increases in fixed broadband since November 2019 when it was in 19th place.
  • New 5G rollouts were the likely cause for the United Kingdom’s 10-spot climb to 32nd place in mobile.
  • Kuwait has reached its highest mobile ranking to date — 11th place. This is most likely due to all major operators offering 5G in the country.
  • Monaco showed a sharp increase in download speed over fixed broadband. The country jumped six places since October and is now fourth for fixed broadband.

Articles worth a second look

Massive Expansions and Huge Improvements in Speed: The Worldwide Growth of 5G in 2020


Learn more about the growth of 5G, which countries had the fastest 5G, which had the best coverage — and which are still relying on 2G and 3G.

5G Advances Across the U.K., but Access Varies Widely by Country


A comprehensive look at the state of 5G in the United Kingdom, this report reveals differences in speed by country and by operator.

Exploring the Relationship Between Network Performance and NPS in Germany, Austria and Switzerland


Does network performance impact customer satisfaction? Find out in this analysis of network performance, NPS and five-star ratings of top providers in Austria, Germany and Switzerland.

The Relationship Between Network Performance and Customer Satisfaction in the Philippines


Internet speeds in the Philippines have increased dramatically in recent years. Discover how network performance of top providers has affected customer satisfaction.

Treat Yourself to a Hack Day: Make a Physical Speedtest Gauge


Create the perfect gift for yourself or a loved one and build your own ethernet-enabled physical Speedtest gauge with these simple instructions.

Prioritizing Broadband Funding to Close the Digital Divide [Webinar]


Policymakers need accurate, reliable data to make broadband funding decisions that benefit their constituents. Watch the 30-minute webinar recording to learn how network data from Speedtest® can help policymakers improve their jurisdictions’ broadband availability and performance.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 16, 2021

How COVID-19 Affected Roaming for Mobile Speeds in Europe

Roaming might seem like an unusual topic in a time when inter-country travel has been largely prohibited, but we wanted to build on our previous analysis to see how roaming performance and behaviors evolved over the past year. This analysis examines Speedtest data from Android devices in the European Union (E.U.) and the United Kingdom (U.K.) from Q1 2020 through Q1 2021. We’ve included the U.K. to maintain continuity with pre-Brexit reports.

Roaming speeds were slower in most European countries in Q1 2021

Speedtest Intelligence® again showed that consumers who are roaming outside their home countries often experience slower speeds. During Q1 2021, 19 out of the 26 European countries with statistically viable roaming sample sizes experienced slower median roaming download speeds than median local download speeds. Cyprus and Malta had too few roaming samples to be included in this year’s analysis for Q1 2021.

For the seven countries that saw increased speeds, Latvians experienced the largest increase in median download speed when roaming elsewhere in Europe at 23.4%, which was followed closely by Estonia (22.8%) and Ireland (19.5%). Greece, Romania and Slovenia saw increases of more than 5%. The U.K. saw about the same speeds roaming and locally with an increase of only 0.5% when roaming. Hungary also saw comparable roaming download speeds to local speeds with a decrease of only 0.5% when roaming.

Median Local vs. Roaming Download Speeds in Europe
Speedtest Intelligence® | Q1 2021
Country Local Download (Mbps) Roaming Download (Mbps) % Change
Austria 36.19 26.13 -27.8%
Belgium 43.90 27.52 -37.3%
Bulgaria 61.76 29.74 -51.8%
Croatia 48.23 31.3 -35.1%
Czechia 31.35 19.74 -37.0%
Denmark 50.11 22.18 -55.7%
Estonia 34.34 42.16 22.8%
Finland 43.02 31.68 -26.4%
France 34.68 29.62 -14.6%
Germany 27.56 20.14 -26.9%
Greece 32.38 35.51 9.7%
Hungary 28.66 28.51 -0.5%
Ireland 14.99 17.91 19.5%
Italy 25.24 21.66 -14.2%
Latvia 22.69 28.00 23.4%
Lithuania 33.66 30.80 -8.5%
Luxembourg 40.65 26.31 -35.3%
Netherlands 77.52 26.48 -65.8%
Poland 26.51 23.13 -12.7%
Portugal 26.16 23.74 -9.3%
Romania 25.12 26.80 6.7%
Slovakia 23.79 20.94 -12.0%
Slovenia 27.63 29.58 7.1%
Spain 23.78 18.21 -23.4%
Sweden 38.26 23.16 -39.5%
United Kingdom 27.96 28.09 0.5%

Every other country on our list saw decreases in median download speeds of 8.5% or more while roaming, with customers from the Netherlands experiencing the largest drop (65.8%) from a local speed of 77.52 Mbps to 26.48 Mbps while roaming. Customers from Denmark and Bulgaria experienced roaming speeds less than half of what they’re accustomed to at home with decreases of 55.7% and 51.8%, respectively.

Roaming decreased during the pandemic while speeds increased

The COVID-19 pandemic has upended countless lives with multiple lockdowns throughout 2020 and 2021 and severe limits to movement across borders. Data from Speedtest Intelligence reflects this decrease in roaming with roaming samples markedly down when comparing Q1 2021 to Q1 2020. We saw the most roaming samples during Q3 2020 and Q1 2020, which corresponds to increased lockdowns and movement restrictions in Q2 and Q4 2020 in response to the first and second waves of the pandemic.

Roaming speeds for all European countries combined increased 6.9% between Q1 2020 and Q1 2021, though the increase was not linear. Median download speed while roaming decreased from 22.89 Mbps in Q1 2020 to 22.09 in Q2 2020 and slipped down to 20.68 Mbps in Q3 2020. Roaming speeds began to increase in Q4 2020 with the median download speed rising to 23.42 Mbps, and Q1 2021 saw a further increase to 24.47 Mbps.

ookla_roaming_quarter_change_eu_0621-1

Estonia saw the biggest year-over-year increase in median roaming download speed, Slovakia and Italy saw the largest decrease

Median European Roaming Download Speeds
Speedtest Intelligence® | Q1 2020 – Q1 2021
Country Q1 2020 Download (Mbps) Q1 2021 Download (Mbps) % Change
Europe (All Countries Combined) 22.89 24.47 6.9%
Austria 24.39 26.13 7.1%
Belgium 23.78 27.52 15.7%
Bulgaria 22.81 29.74 30.4%
Croatia 29.28 31.30 6.9%
Czechia 20.23 19.74 -2.4%
Denmark 21.38 22.18 3.7%
Estonia 27.82 42.16 51.5%
Finland 32.18 31.68 -1.6%
France 24.57 29.62 20.6%
Germany 20.74 20.14 -2.9%
Greece 41.07 35.51 -13.5%
Hungary 25.10 28.51 13.6%
Ireland 22.08 17.91 -18.9%
Italy 26.98 21.66 -19.7%
Latvia 26.38 28.00 6.1%
Lithuania 22.60 30.80 36.3%
Luxembourg 18.82 26.31 39.8%
Netherlands 18.39 26.48 44.0%
Poland 17.01 23.13 36.0%
Portugal 23.78 23.74 -0.2%
Romania 23.64 26.80 13.4%
Slovakia 26.16 20.94 -20.0%
Slovenia 25.30 29.58 16.9%
Spain 15.05 18.21 21.0%
Sweden 21.36 23.16 8.4%
United Kingdom 29.48 28.09 -4.7%

2020 also posed many challenges for telecom operators around the world as customers shifted use patterns. Despite these challenges, many Europeans saw increases in median roaming speeds year-over-year. In fact, customers in 17 out of the 26 countries analyzed saw faster download speeds while roaming elsewhere in Europe when comparing Q1 2020 to Q1 2021. Estonians saw the largest increase at 51.5% (from 27.82 Mbps to 42.16 Mbps), the Netherlands was next with a 44.0% jump (from 18.39 Mbps to 26.48 Mbps) and Luxembourg saw a 39.8% increase in download speed (from 18.82 Mbps to 26.31 Mbps).

Countries whose customers experienced year-over-year decreases in median downloads speed while roaming include Slovakia (20.0% decrease), Italy (19.7%), Ireland (18.9%), Greece (13.5%), the U.K. (4.7%), Germany (2.9%), Czechia (2.4%), Finland (1.6%) and Portugal (0.2%).

While the year-over-year change is an interesting baseline metric, it’s also important to note only Denmark, Germany, Poland and Spain had consistently slower median roaming download speeds than the European average during every quarter from Q1 2020 to Q1 2021. Every other country had at least one quarter where speeds were faster than the European average.

Outbound roaming speeds varied drastically from country to country from Q1 2020 to Q1 2021

Roaming speeds are heavily dependent on agreements between individual operators, which means they can vary dramatically by country and by operator. We looked closely at outbound roaming for individual countries to see how different countries’ networks performed during COVID-19 lockdowns.

Customers from the Netherlands roaming in France saw the fastest median roaming download speed in all of Europe during Q1 2021 at 70.46 Mbps. Customers from Germany roaming in Portugal experienced the slowest median roaming download speed during Q3 2020 at 0.42 Mbps.

Here were some of the fastest roaming speeds from select countries to other countries within Europe between Q1 2020 and Q1 2021:

  • Netherlands to France (70.46 Mbps in Q1 2021)
  • Bulgaria to the U.K. (58.21 Mbps in Q4 2020)
  • Netherlands to Poland (55.77 Mbps in Q1 2021)
  • Denmark to Sweden (40.46 Mbps in Q4 2020)
  • Finland to Estonia (48.41 Mbps in Q1 2020)

Here were some of the slowest roaming speeds between Q1 2020 and Q1 2021:

  • Germany to Portugal (0.42 Mbps in Q3 2020)
  • Czechia to France (4.98 Mbps in Q3 2020)
  • France to Portugal (5.54 Mbps in Q3 2020)
  • Hungary to France (5.95 Mbps in Q3 2020)
  • Poland to Belgium (7.59 Mbps in Q1 2020)

We’ll continue to watch roaming speeds over the next year to see how roaming changes as more countries reopen and travel picks up again. If you’re interested in learning more about roaming speeds for your business or country, please click here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 27, 2021

Oslo Tops the List of World Capitals with the Fastest 5G in Q1-Q2 2021

Mobile operators are rapidly expanding 5G deployments across the globe, with 16,410 new 5G deployments across 109 countries added to the Ookla 5G Map in June 2021 alone. Huge investments in 5G are being made to increase performance, especially in major cities. We used Speedtest Intelligence® to see which world capitals have the best 5G speeds and availability, based on locations with commercially available 5G during Q1-Q2 2021.

Oslo, Norway was the fastest world capital for 5G during Q1-Q2 2021

ookla_fastest_5g_download_speed_world_capitals_0721

The race for fastest 5G performance among world capitals was extremely competitive during Q1-Q2 2021. Oslo, Norway had the fastest 5G of any world capital, clocking in with a median download speed of 526.74 Mbps. Seoul, South Korea had the second fastest median download speed over 5G at 467.84 Mbps; Abu Dhabi, United Arab Emirates was third (421.26 Mbps); Doha, Qatar fourth (413.40 Mbps) and Stockholm, Sweden fifth (401.30 Mbps). Riyadh, Saudi Arabia (384.66 Mbps); Kuwait City, Kuwait (338.97 Mbps), Muscat, Oman (318.95 Mbps); Beijing, China (291.19 Mbps); and Taipei, Taiwan (287.86 Mbps); rounded out the top 10. Helsinki, Finland showed a median 5G download speed of 279.59 Mbps; Sofia, Bulgaria 260.55 Mbps; Canberra, Australia 258.39 Mbps; Bangkok, Thailand 253.73 Mbps; Manama, Bahrain 249.71; Dublin, Ireland 223.01; Luxembourg City, Luxembourg 209.98 Mbps; Paris, France 208.48 Mbps and Bucharest, Romania 203.44 Mbps.

We saw median 5G download speeds between 150 Mbps and 200 Mbps in the following world capitals during Q1-Q2 2021: Ottawa, Canada (196.11 Mbps); Hanoi, Vietnam (195.99 Mbps); Bratislava, Slovakia (188.23 Mbps); Madrid, Spain (183.37 Mbps); Bern, Switzerland (175.69 Mbps); Rome, Italy (171.79 Mbps); London, United Kingdom (167.50 Mbps); Tokyo, Japan (167.02 Mbps); Athens, Greece (164.95 Mbps); Copenhagen, Denmark (162.75 Mbps); Ljubljana, Slovenia (158.50 Mbps); Hong Kong (153.78) and Washington, D.C., United States (151.80 Mbps).

Cape Town, South Africa was the slowest world capital for 5G in Q1-Q2 2021

ookla_slowest_5g_download_speed_world_capitals_0721

Speedtest Intelligence shows Capetown, South Africa had the slowest median download speed over 5G during Q1-Q2 2021 at 53.33 Mbps. Other world capitals with slower median 5G download speeds included: Brasilia, Brazil (62.18 Mbps); San Juan, Puerto Rico (72.59 Mbps); Warsaw, Poland (80.18 Mbps); Singapore (111.20 Mbps); Manila, Philippines (112.23 Mbps); Prague, Czechia (116.30 Mbps); Budapest, Hungary (137.54 Mbps); Amsterdam, Netherlands (139.75 Mbps); Zagreb, Croatia (140.92 Mbps); Vienna, Austria (144.93 Mbps); Jerusalem, Israel (145.17 Mbps); and Berlin, Germany (148.16 Mbps).

Capitals not mentioned on either of these lists did not have sufficient 5G samples during Q1-Q2 2021 to be included in this report.

The fastest 5G speeds are yet to come

5G is rapidly improving across the world and we’re eager to see how countries, cities and operators continue to perform during Q3 2021 and beyond. If you want to see how your 5G network performs against these benchmarks, please download the Android or iOS app, and take a Speedtest®. Learn more about 5G provider performance in select cities here, and visit the Ookla 5G MapTM to see which providers are offering 5G in your area.

Editor’s note: This article was updated on July 28 to reorganize the content for clarity.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 13, 2021

5G in the United Kingdom is Getting Faster and Boosting Consumer Sentiment


More and more communities are gaining access to 5G networks and speeds in the United Kingdom as operators expand 5G deployments across the nation. 3’s 5G network covers 30% of the “outdoor population”, Vodafone offers 5G service to 123 towns and cities, O2 has 5G in over 180 towns and cities and EE plans on having 5G provide “signal to over 90% of UK landmass” by 2028. Despite this progress, London achieved mediocre 5G speeds compared to other world capitals in our recent analysis.

Our 2020 U.K. report showed disparate 5G access across the U.K. despite improved speeds. So we used data from Ookla® Speedtest Intelligence® to examine Q1-Q2 2021 performance in the U.K. to see how 5G compares with major trading partners, how 5G is boosting speeds, which top operators have the fastest 5G and highest availability, how consumers are rating their network experience, what each U.K. country’s 5G performance and availability is, and the fastest cities in the U.K. for 5G.

The U.K. is ahead of European trade partners for 5G, can’t beat South Korea and China

ookla_speedtest_median_5g-speed_availability_uk_0921
Speedtest Intelligence found South Korea and China had the fastest median 5G download speeds among the U.K’s top trading partners at 440.53 Mbps and 302.78 Mbps, respectively, during Q1-Q2 2021. The U.K. had the next fastest download speed on the list at 167.38 Mbps, edging out Japan (163.68 Mbps). The United States had the slowest 5G download speed among the U.K.’s top trading partners with a median of 81.04 Mbps. China had the fastest median 5G upload speed on the list at 46.31 Mbps, followed by South Korea (41.79 Mbps) and the Netherlands (33.16 Mbps). Upload speed in the U.K. lagged behind every other top trading partner except France at 15.91 Mbps.

The U.K. is far behind trading partners for 5G Availability

Speedtest Intelligence shows a wide divide between 5G Availability in these nations during Q1-Q2 2021. The U.S. led the way with 49.5% of consumers with 5G capable devices experiencing 5G connections a majority of the time. The Netherlands was second at 44.0% and South Korea third at 40.4%. The U.K. landed squarely in the middle of the list with 10.2% 5G Availability.

5G is helping to lift stagnant mobile download speeds

ookla_median-mobile-download-speeds_uk_0921-1

Q1-Q2 2021 marked a noticeable upward trend in median download speed over all technologies in the U.K. after two years of stagnant speeds. Q1-Q2 2019 started at 21.44 Mbps and speeds began rising as late as Q3-Q4 2020 to 23.60 Mbps before further increasing to 29.96 Mbps in Q1-Q2 2021. During this same period, 4G LTE download speeds remained nearly constant: starting at 23.50 Mbps in Q1-Q2 2019 and decreasing slightly over time to 23.01 Mbps during Q1-Q2 2021.

This boost in the U.K. during Q1-Q2 2021 is due to a giant surge in consumers switching to 5G service. According to Speedtest Intelligence, nearly seventy thousand more customers performed a Speedtest® over 5G in Q1-Q2 2021 than in Q3-Q4 2020. 5G is inherently faster, which boosts median download speeds and we suspect speeds will continue to improve as network operators continue to build out their 5G networks to reach more and more customers.

3 had the fastest median 5G download speed in the U.K., EE had the highest 5G Availability

ookla_5g_performance_providers_uk_0921

Speedtest Intelligence revealed a decisive win for U.K. operator 3 during Q1-Q2 2021, with a median 5G download speed of 231.07 Mbps. Vodafone followed at 159.49 Mbps, O2 was next at 155.54 Mbps and EE last at 151.03 Mbps. Vodafone had the fastest median 5G upload at 19.69 Mbps during Q1-Q2 2021, followed by EE (18.42 Mbps), 3 (13.65 Mbps) and O2 (11.74 Mbps).

EE had the best 5G Availability at 17.9%. Vodafone was next at 10.3%, 3 followed (6.4%) and O2 was last (5.4%).

Consumers in the U.K. on 5G are more satisfied with their provider than those on 4G

ookla_nps_providers_uk_0921

Speedtest Consumer Sentiment gauges customer satisfaction with their mobile operator’s service. After users take a Speedtest, we ask them how likely they are to recommend their provider to friends or family on a 0 to 10 scale. These Net Promoter Score (NPS) ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10). NPS is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

During Q1-Q2 2021, EE received the only positive NPS among mobile operators at 10.82. O2 followed at -13.72, Vodafone was next at -14.97 and 3 was last at -18.09.

When we split NPS out by the technology users were on when they responded, those numbers all shifted negatively for users on 4G LTE, with EE shifting into negative territory (-1.27 from 10.82), O2 dropping slightly (-19.37 from -13.72), while Vodafone dropped from -14.97 to -23.25 and 3 dropped from -18.09 to -31.86.

When looking at NPS scores only from 5G results, NPS improves enormously for every operator, with EE earning an NPS of 43.40, which was followed by O2 (40.45), 3 (34.82) and Vodafone (28.30). It’s clear: consumers using 5G are much happier with their mobile experience.

Scotland had the fastest 5G download speed among U.K. countries, England had the highest 5G Availability

ookla_mobile_performance_uk_map_0921

Scotland had the fastest median 5G speeds in the U.K. during Q1-Q2 2021 at 178.30 Mbps download and 17.18 Mbps upload. Northern Ireland followed at 166.57 Mbps (15.67 Mbps upload) along with Wales at 166.04 Mbps (15.83 Mbps upload). England, which has a much higher 5G usage, had a median 5G download speed of 165.42 Mbps (15.81 Mbps upload).

England led for 5G Availability among U.K. countries at 10.9%. Northern Ireland followed at 7.8%, Scotland was next at 5.3% and Wales was last at 4.4%.

3 had the fastest 5G download speeds in England, Scotland and Northern Ireland. EE had the best 5G Availability in England

Mobile operator 3 achieved the fastest median 5G download speeds in three U.K. countries during Q1-Q2 2021: England, Northern Ireland and Scotland. Utilizing C-band spectrum across the U.K., 3 achieved median 5G download speeds of 232.39 Mbps in England, 379.41 Mbps in Northern Ireland and 220.10 Mbps in Scotland. Wales didn’t reach our statistical threshold for analysis.

Vodafone had the fastest median upload speeds in England (19.68 Mbps). Scotland was too close to call, though Vodafone had a median upload speed of 21.23 Mbps while EE was at 20.71 Mbps. Northern Ireland was also too close to call for median upload speed with 3 at 20.16 Mbps and EE at 20.08 Mbps.

EE had the highest 5G Availability in England at 19.5%, while Scotland was too close to call. Northern Ireland and Wales showed too few samples to be analyzed for 5G Availability.

Glasgow had the fastest 5G among the U.K.’s major cities during Q1-Q2 2021

ookla_fastest_5g_download_speed_uk_0921-1
Examining 5G performance in 10 major cities in the U.K. during Q1-Q2 2021, Speedtest Intelligence revealed Glasgow had the fastest median 5G download at 208.80 Mbps. Manchester had the second fastest download on this list at 192.24 Mbps, followed by Liverpool. Sheffield had the slowest 5G download. London’s median 5G download speed trailed most major cities at 167.50 Mbps.

There was no statistically fastest upload speed among the U.K.’s major cities, though Glasgow and Manchester led at 21.43 Mbps and 20.60 Mbps, respectively.

Future of 5G experience in the U.K.

While the arrival of 5G in the U.K. has brought faster speeds to consumers, we’re also seeing an acceleration in moves by the government and network operators to drive further improvements in network coverage and performance.

In March 2021, Ofcom awarded spectrum via auction in the 700 MHz and 3.6-3.8 GHz bands, with EE, O2 and Vodafone all increasing their C-band spectrum holdings, and 3, EE and O2 winning spectrum in the 700 MHz band. The award of the U.K.’s remaining C-band spectrum to mobile operators will help boost 5G performance, and Ofcom has allowed them to trade spectrum in order to help defragment U.K. operators’ C-band holdings. Shortly after the auction, O2 and Vodafone announced they had reached a spectrum trading deal resulting in holdings that are closer and/or contiguous and therefore offer greater performance.

The allocation of the U.K.’s 700 MHz spectrum band, with its superior propagation properties, will be critical in helping the government deliver on its promise of majority (U.K. population) 5G coverage by 2027. In addition, the government has proposed changes to laws in England which seek to speed up network deployment and increase coverage. These include allowing increases to cell mast height and width, the use of building-based sites closer to highways and relaxing rules on the placement of radio equipment cabinets.

Spectrum refarming will be incredibly important for the U.K. as operators begin to sunset spectrum in favor of 5G, but until that happens, we suspect 5G speeds won’t accelerate at the same rate we’ve seen in other countries like South Korea and China.

Until then, we’ll be closely monitoring data in the U.K. and seeing how operators continue to improve their networks and expand 5G access. Do you want to see how your operator performs against the data we found? Download the Android or iOS Speedtest app, and take a Speedtest®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 6, 2021

Ookla Video Analytics Reveals the State of Global Video Experience


Video is essential to today’s internet across the world. We use it to watch shows and movies, stream live events and even keep up to date on our favorite cats on social media. Ookla® launched video testing in the Speedtest® app for iOS and Android earlier this year so consumers can measure the quality of their video experience. Already, millions of video tests have been initiated by consumers. Today we’re sharing some of that data to provide insight into video experience around the world, specifically, we’ve analyzed adaptive start time and highest overall video resolution over all mobile technologies, 5G and fixed broadband in select countries during Q3 2021.

Switzerland had the fastest adaptive start time for all mobile technologies, South Africa fastest for 5G

Video streaming services use adaptive bitrate technology

All modern video streaming platforms use adaptive bitrate technology to automatically adjust video quality based on network conditions and device capabilities in order to display the highest quality video that a device can support, while minimizing buffering and slow video start time. Speedtest Video Analytics provides deep insights and competitive benchmarking for device and network video streaming capabilities.

Adaptive start time — the time it takes for adaptive bitrate playback to initiate — allows us to see how quickly videos are loading. A 2012 study found that users will leave a video if it doesn’t begin playing within two seconds. We have to imagine in 2021, that timeframe is being squeezed even further. Our analysis shows how countries are performing against this important benchmark.

ookla_adaptive-start-time_all-mobile-tech_1121-01-3

Speedtest Intelligence® reveals that Switzerland had the fastest median adaptive start time for all mobile technologies combined among the countries we analyzed at 1.02 seconds during Q3 2021. South Korea and Norway were close behind at 1.07 seconds and 1.10 seconds, respectively. Five more countries achieved a median adaptive start time at or under 1.25 seconds during Q3 2021, including Hong Kong (SAR) and Croatia (1.17 seconds), Portugal (1.24 seconds), and Kuwait and Mexico (1.25 seconds). All but three of the remaining countries we surveyed achieved a median adaptive start time between 1.25 seconds and 2.00 seconds during Q3 2021 except Colombia (2.11 seconds), Saudi Arabia (2.12 seconds) and India (2.13 seconds).

Most 5G-capable video tests showed blazing fast adaptive start times

ookla_adaptive-start-time_5g_1121-01

We’ve seen median 5G download speeds zoom ahead of traditional mobile technologies, even reaching median download speeds 10 times faster than on 4G LTE. It’s no surprise Video Analytics revealed adaptive start time was often much faster on 5G than on all mobile technologies combined. Five countries achieved median adaptive start times faster than 1.00 second during Q3 2021: South Africa (0.73 seconds), Switzerland (0.79 seconds), Norway (0.82 seconds), Hong Kong (0.86 seconds) and South Korea (0.90 seconds). Video Analytics shows the only countries with a median 5G adaptive start time slower than 1.25 seconds were the United States (1.27 seconds), Brazil (1.42 seconds) and Saudi Arabia (1.94 seconds).

Five countries’ adaptive start time improved more than 0.25 seconds on 5G compared to all technologies combined during Q3 2021: the Philippines (-0.62 seconds), South Africa (-0.53 seconds), Brazil (-0.39 seconds), Hong Kong (-0.31 seconds) and Norway (-0.29 seconds). However, several countries showed a less than 0.20 second improvement when comparing adaptive start rate on 5G to that on all technologies combined during Q3 2021: the U.S. (-0.14 seconds), Bahrain (-0.16 seconds), South Korea and Saudi Arabia (-0.17 seconds), and the United Kingdom (U.K.) and France (-0.18 seconds).

Adaptive start time is not always faster on fixed broadband

ookla_adaptive-start-time_fixed_1121-01-1

Speedtest Intelligence showed a narrower range for adaptive start time on fixed broadband than on 5G with every country on our list achieving between 0.67 and 1.85 seconds during Q3 2021. Ten countries on our list achieved a median adaptive start time faster than 1.00 second during Q3 2021: South Korea (0.67 seconds), Norway (0.74 seconds), Hong Kong (0.75 seconds), Switzerland (0.76 seconds), the U.K. (0.79 seconds), France (0.86 seconds), the U.S. (0.87 seconds), Spain (0.88 seconds), Portugal (0.89 seconds) and Italy (0.98 seconds).

Twenty out of the 24 countries we surveyed had a median fixed broadband adaptive start time faster than 1.50 seconds during Q3 2021. Colombia (1.50 seconds), Egypt (1.59 seconds), Turkey (1.64 seconds) and Saudi Arabia (1.85 seconds) were the only countries with a median adaptive start time slower than 1.50 seconds on fixed broadband during Q3 2021.

South Korea video tests reached 4K resolutions at the highest proportion on mobile and fixed broadband

Video resolution is incredibly important in the experience of streaming video and the higher the resolution, the more definition and clarity we are able to see. These days, the difference between an SD and 4K experience is gigantic. Resolution is measured in the numbers of pixels in a 16:9 ratio, with 2160 pixel height representing a 4K picture. Video Analytics measures the resolution rates, which represent the portion of samples that reach a particular resolution. In this analysis, we evaluated the resolution rates for 4K, typically the highest resolution users will need.

ookla_highest-video-resolution_all-mobile-tech_1121-01

Using Speedtest Intelligence, we found South Korea and Switzerland had the highest overall successful resolution rates for all mobile technologies combined during Q3 2021, reaching 4K resolutions 80.4% and 80.3% of the time, respectively. Croatia (79.7%), Kuwait (77.4%) and Norway (75.4%) were the only other countries on our list that achieved 4K video resolution more than 75.0% of the time. Only seven countries on our list did not reach a 4K resolution at least 50% of the time on all mobile technologies combined: the Philippines (38.4%), India (41.1%), Indonesia (44.8%), Colombia (45.3%), Mexico (46.3%), Russia (49.7%) and Egypt (49.9%).

5G led to higher video resolution, but 4K mobile devices still remain rare

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5G provided a higher resolution for mobile devices during Q3 2021 than all technologies combined. Every country we surveyed reached a 4K resolution over 80.0% of the time over 5G. In fact, six out of the 14 countries we surveyed for 5G achieved a 4K resolution more than 90.0% of the time, including South Korea (95.9%), Norway (94.5%), Kuwait (94.0%), South Africa (93.6%), Switzerland (92.6%) and France (91.5%). On the lower end of our list, only Italy (81.9%), Brazil (83.9%) and the U.S. (83.9%) achieved 4K resolutions less than 85.0% of the time.

While this is great news for the future of mobile devices, 4K resolutions in mobile devices still aren’t common: Sony is the only popular device manufacturer producing 4K mobile devices. In the meantime, users who can connect to 5G through either a hot spot or fixed wireless access (FWA) will reap the benefits of being able to stream on 4K devices like computers, televisions or tablets.

South Korean fixed broadband delivers ultra-high definition resolutions

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Speedtest Intelligence reveals South Korea had the highest fixed broadband 4K resolution rate among countries surveyed at 92.2% during Q3 2021. Other countries that achieved 4K resolution rates above 85.0% on fixed broadband during Q3 2021 included: Switzerland (89.4%), Hong Kong (87.6%), Norway (87.1%) and the U.S. (86.7%). Every other country in our analysis achieved 4K resolution rates between 65.0% and 85.0%, except Egypt (49.5%), Indonesia (52.5%), the Philippines (64.2%) and Turkey (64.3%).

Video Analytics gives you the information you need about your video playback

We’re excited to share more about video performance and quality of experience using Video Analytics in the coming months. In the meantime, if you want to learn more about Video Analytics and how it can help you benchmark and improve your network, please join our upcoming webinar, December 9 by clicking here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 8, 2021

Belgium Falls Behind EU Peers, Faces 5G Regulatory Challenges


Lees in het Vlaams | Lire en français

Belgium represents an important cornerstone to the European community and is home to the Council of the European Union, the European Commission, European Parliament and the European Council. However, Belgium is behind the curve among its regional partners in terms of promoting 5G competition with only one 5G provider during the majority of 2021. In this article, we used Ookla® Speedtest Intelligence® to examine Belgium’s fixed and mobile internet performance speeds, as well as regional and provincial performance during Q3 2021. We also examined the European Quarter in Brussels using Ookla Cell Analytics to determine which mobile operators had the best signal level and quality.

The Netherlands leads among Belgium’s regional trading partners for fastest mobile

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Speedtest Intelligence reveals that the Netherlands had the fastest median mobile download speed among Belgium’s closest regional trade partners at 84.59 Mbps during Q3 2021. Switzerland and Luxembourg followed at 71.76 Mbps and 69.81 Mbps, respectively. Austria was next at 49.98 Mbps, followed by Belgium at 48.88 Mbps.

Switzerland and Spain set the European standard with fixed broadband speeds over 100.00 Mbps

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According to Speedtest Intelligence, Switzerland had the fastest median fixed broadband speed among Belgium and its regional trading partners at 104.58 Mbps during Q3 2021, edging out Spain’s 101.10 Mbps. The Netherlands and Luxembourg followed at 92.20 Mbps and 89.27 Mbps, respectively. Belgium’s median fixed broadband download speed of 72.90 Mbps was just slower than France’s at 75.47 Mbps.

BASE, Telenet and Proximus outpaced Orange for mobile

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Belgium’s fastest mobile provider was too close to call during Q3 2021 with BASE (56.83 Mbps), Telenet (56.73 Mbps) and Proximus (53.58 Mbps) leading the way. Orange was fourth at 39.09 Mbps. It also must be noted Telenet owns the BASE brand.

Telenet had the fastest fixed broadband speed

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Telenet had the fastest download speed over fixed broadband at 124.89 Mbps. This far outpaced VOO, which followed at 94.63 Mbps. Orange was next on the list at 82.20 Mbps, followed by Proximus (43.45 Mbps) and Scarlet (35.34 Mbps).

Flanders had faster mobile download speeds than Brussels and the Walloon region

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Speedtest Intelligence data uncovered a wide divide between Belgium’s more populous northern Flemish region and the less populous southern Walloon region on mobile performance during Q3 2021. Flanders had a median mobile download speed at 54.57 Mbps to Walloon’s 37.63 Mbps. The Capital Region of Brussels was squarely in the middle on mobile at 49.90 Mbps. This digital divide extended into province-level data, with almost every Flemish province achieving faster median download speeds than Walloon provinces.

Four Flemish provinces had mobile download speeds over 50 Mbps

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There was no statistically fastest mobile download speed among Belgium’s provinces, though Flemish Brabant (57.47 Mbps), Antwerp (57.30 Mbps), West Flanders (54.95 Mbps) and East Flanders (52.19 Mbps) all notched download speeds above 50.00 Mbps. The Luxembourg province (28.40 Mbps) and Province of Namur (28.71 Mbps) were the only Belgian provinces that fell short of reaching a median mobile download speed of 30.00 Mbps.

There was a wide divide between Flanders and the Walloon region on fixed broadband

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Speedtest Intelligence data revealed the digital divide among Belgium’s regions was even more distant on fixed broadband during Q3 2021. Flanders had a median fixed broadband download speed at 87.02 Mbps to the Walloon’s 55.66 Mbps. The Capital Region of Brussels was again in the middle at 60.40 Mbps.

Limburg was fastest province for fixed broadband

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Limburg had the fastest median download speed over fixed broadband at 90.07 Mbps, followed by East Flanders (86.68 Mbps), West Flanders (86.45 Mbps), Antwerp (85.23 Mbps) and Flemish Brabant (84.50 Mbps). There was no fastest province in Wallonia, though Walloon Brabant and the Province of Namur had the fastest median download speeds at 60.15 Mbps and 58.90, respectively.

4G LTE Signal Level and Quality varied by provider near the European Quarter in Brussels

We examined mobile performance in the European Quarter in Brussels using Cell Analytics data from the past 24 months. Each of these maps shows the strongest 4G Signal Level (RSRP) and Signal Quality (RSRQ) signals in this key area, which can assist mobile operators in improving their networks. Cell Analytics identifies the strongest RSRP and RSRQ by mobile network operator for a given area or building when there is a statistically significant winner and color codes that plot bin to the provider’s corresponding color. RSRP provider-level maps show the strength of a signal from individual providers for a given area, with pink and red showing a strong signal and blue indicating a weak signal. Since users can experience poor quality even with a strong signal level, resulting in audio interruptions or slow data speeds, RSRQ provider-level maps show the quality of an operator’s signal for a given area, with red showing a high-quality signal and blue indicating a lower-quality signal. We’ve also included the approximate locations of cell towers in the area.

Tight competition for best 4G LTE RSRP in Brussels

The image below shows where a provider had the strongest 4G LTE RSRP signal strength during the past 24 months. As you can see, BASE/Telenet had a strong presence in the center of the map, achieving the highest RSRP in our polygon area. Proximus and Orange had strong signals around the edges of the map, and Orange had the strongest RSRP in some of the key EU institutions, including the European Commission headquarters and the European Parliament.

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The maps below show where each top provider has high and low signal strength data in the European Quarter. BASE/Telenet showed very strong RSRP near the center of the map, particularly around the major EU buildings, Rue de la Loi and near Av. Marnix, though there were a few weaker areas just southwest of the European Parliament building. Orange showed areas of strong localized RSRP through the map, particularly in the southwest, with a weaker RSRP in blue in the northwest and in the center of the map. Proximus had some areas of strength along Rue de la Loi, and near the core of the European Quarter, though had weaker signals throughout.

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BASE/Telenet had the best RSRQ in Brussels’ European Quarter

According to Cell Analytics, BASE/Telenet had the highest RSRQ in the polygon area of the European Quarter we surveyed. The maps below show where each provider had the best RSRQ over the past 24 months, for both indoor and outdoor areas. The image below shows BASE/Telenet had areas near the center of the map of the best RSRQ, while Orange had the best RSRQ near the south of the map — particularly on Av. de la Couronne — and the outskirts of the map toward the east. Proximus had the best RSRQ in some areas of the European Quarter, particularly in the northwest around the Royal Palace of Brussels and Parc Léopold. Indoor RSRQ showed a similar story, with strong competition throughout the map, though Orange showed a stronger showing in the southwest of the map, as well as in some key EU buildings.

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The maps below show where each top provider had high and low quality RSRQ signal strength. BASE/Telenet showed very strong areas near the center of the map, particularly around the European Parliament, Square Frère-Orban Park and Parc du Cinquantenaire, though there were a few areas of lower quality just south of the European Parliament building. Orange showed areas of strong localized RSRQ, particularly in the near key EU buildings, though had lower RSRQ areas in blue in the northwest, center and southwest of the map. Proximus had a somewhat similar map to Orange, with areas of higher RSRQ in the east of the map and near the important EU buildings like the Council of the European Union, but generally had lower RSRQ throughout the center of the map, particularly along major throughways like Rue de la Loi.

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Belgium has opportunities for fast 5G, but consumers won’t benefit until operators and regulators make 5G easier to implement

Belgium faces a challenging 5G outlook. The Secretary of State for the Brussels Region, Pascal Smet, has indicated a desire to make “Brussels the technology capital of Europe” and a recently commissioned report for the Belgian regulator estimates 5G’s impact on Belgian society as delivering an additional EUR 4-6 billion to GDP annually by 2030, and a further 40,000-80,000 new jobs. However, the auction of key 5G bands has been repeatedly delayed, and as they stand, strict non-ionizing radiation (NIR) limits will ultimately limit the scale of 5G deployment in the market.

Belgium’s plans for a multi-band spectrum auction — including new frequencies for 5G and the renewal of existing licenses — have been on hold for years as a result of disagreements between regional and federal governments, particularly over how the proceeds should be distributed. The country lags behind many of its regional peers in terms of 5G deployment and adoption, and the continued delay led the Belgian regulator, the Belgian Institute for Postal Services and Telecommunications (BIPT) to grant temporary 5G licenses during 2020. Recent proposals, which include holding the proceeds in escrow until agreement can be reached, appear to have broken the deadlock, and the auction is now expected to take place in Q2 2022.

Belgium also has to contend with some very stringent NIR limits, particularly in the Brussels region, which will serve to limit 5G deployment. The Regional Government adopted a “5G roadmap” in mid-July 2021 and is organizing working groups to draft a city-wide rollout plan, and make legislative changes. It has already moved to more than double the NIR limit, but despite this it remains lower than other Belgian regions — still well below EU proposals.

Under the draft legislation of the auction, operators would be required to cover 70% of the Belgian population with 5G within one year, increasing to 99.5% after two years. BIPT also plans to set aside spectrum for a potential fourth mobile network operator, as it seeks to reduce prices in the market. However, a consultation it commissioned in early 2021 on the impact of 5G and a fourth mobile network operator estimated that the entry of a new player would have a negligible impact on employment and investment and an uncertain impact on revenues (+/- 5%, versus flat). As a result, the amount of spectrum reserved for a new entrant has been reduced, to allow B2B operators to bid for some of the remaining frequencies. Proximus, which launched its 5G network during Q3 2020, saw median 5G download and upload speeds at 201.59 Mbps and 20.33 Mbps, respectively, during Q3 2021. With Orange and Telenet making huge investments to expand their 5G network within Belgium — and Telenet launching commercial 5G this week, we’re excited to see what the future holds.

Belgium has the opportunity to improve mobile and fixed broadband speeds for consumers, and we’ll be watching closely to see what happens in the future with our Global Index Market Analyses. Learn more about Ookla Speedtest Intelligence or Cell Analytics by inquiring here.


België loopt achter op EU-collega’s en wordt geconfronteerd met uitdagingen inzake 5G-regelgeving

België vormt een belangrijke hoeksteen van de Europese gemeenschap en is de thuisbasis van de Raad van de Europese Unie, de Europese Commissie, het Europees Parlement en de Europese Raad. België loopt echter achter op zijn regionale partners wat de ondersteuning van 5G-mededinging betreft, met slechts één 5G-provider gedurende het grootste deel van 2021. In dit artikel maakten we gebruik van Ookla® Speedtest Intelligence® com de prestaties van vast en mobiel internet in België te onderzoeken, alsook de regionale en provinciale prestaties tijdens het derde kwartaal van 2021. We hebben ook de Europese wijk in Brussel onderzocht met Ookla Cell Analytics om te bepalen welke mobiele operatoren het beste signaalniveau en de beste signaalkwaliteit hadden.

Nederland is koploper onder de regionale handelspartners van België voor snelste mobiel netwerk

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Speedtest Intelligence toont aan dat Nederland de snelste mediane mobiele downloadsnelheid had van België’s dichtstbijzijnde regionale handelspartners met 84,59 Mbps tijdens Q3 2021. Zwitserland en Luxemburg volgden met respectievelijk 71,76 Mbps en 69,81 Mbps. Oostenrijk was de volgende met 49,98 Mbps, gevolgd door België met 48,88 Mbps.

Zwitserland en Spanje zetten de Europese standaard met vaste breedbandsnelheden van meer dan 100,00 Mbps

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Volgens Speedtest Intelligence had Zwitserland de snelste mediane vaste breedbandsnelheid van België en zijn regionale handelspartners, namelijk 104,58 Mbps tijdens het derde kwartaal van 2021, waarmee het Spanje met zijn 101,10 Mbps voorbleef. Nederland en Luxemburg volgden met respectievelijk 92,20 Mbps en 89,27 Mbps. België’s mediane vaste breedband downloadsnelheid van 72,90 Mbps was net iets trager dan die van Frankrijk met 75,47 Mbps.

BASE, Telenet en Proximus overtroffen Orange voor mobiel

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Het verschil tussen de snelste mobiele aanbieders van België was in het derde kwartaal van 2021 zeer klein: BASE (56,83 Mbps), Telenet (56,73 Mbps) en Proximus (53,58 Mbps) gingen aan kop. Orange was vierde met 39,09 Mbps. Er moet ook worden opgemerkt dat Telenet eigenaar is van het merk BASE.

Telenet had de snelste vaste breedbandsnelheid

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Telenet had de snelste downloadsnelheid via vaste breedband met 124,89 Mbps. Dit was veel beter dan VOO, dat volgde met 94,63 Mbps. Orange was de volgende op de lijst met 82,20 Mbps, gevolgd door Proximus (43,45 Mbps) en Scarlet (35,34 Mbps).

Vlaanderen had hogere mobiele downloadsnelheden dan Brussel en het Waalse Gewest

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Gegevens van Speedtest Intelligence brachten tijdens het derde kwartaal van 2021 een grote kloof aan het licht tussen de meer bevolkte noordelijke Vlaamse regio van België en de minder bevolkte zuidelijke Waalse regio wat mobiele prestaties betreft. Vlaanderen had een mediane mobiele downloadsnelheid van 54,57 Mbps tegenover 37,63 Mbps in Wallonië. Het Brussels Hoofdstedelijk Gewest zat opnieuw in het midden met mobiel op 49,90 Mbps. Deze digitale kloof breidde zich uit tot de gegevens op provincieniveau, waarbij bijna elke Vlaamse provincie hogere mediane downloadsnelheden haalde dan de Waalse provincies.

Vier Vlaamse provincies hadden mobiele downloadsnelheden van meer dan 50 Mbps

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Er was geen statistisch snelste mobiele downloadsnelheid onder de Belgische provincies, hoewel Vlaams-Brabant (57,47 Mbps), Antwerpen (57,30 Mbps), West-Vlaanderen (54,95 Mbps) en Oost-Vlaanderen (52,19 Mbps) allemaal downloadsnelheden boven de 50,00 Mbps noteerden. De provincie Luxemburg (28,40 Mbps) en de provincie Namen (28,71 Mbps) waren de enige Belgische provincies die een mediane mobiele downloadsnelheid van 30,00 Mbps niet haalden.

Er was een grote kloof tussen Vlaanderen en Wallonië wat vaste breedband betreft

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Uit gegevens van Speedtest Intelligence blijkt dat de digitale kloof tussen de Belgische regio’s in het derde kwartaal van 2021 nog groter was op het gebied van vaste breedband. Vlaanderen had een mediane vaste breedband downloadsnelheid van 87,02 Mbps tegenover 55,66 Mbps in Wallonië. Het Brussels Hoofdstedelijk Gewest zat opnieuw in het midden met 60,40 Mbps.

Limburg was snelste provincie voor vaste breedband

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Limburg had de snelste mediane downloadsnelheid via vaste breedband met 90,07 Mbps, gevolgd door Oost-Vlaanderen (86,68 Mbps), West-Vlaanderen (86,45 Mbps), Antwerpen (85,23 Mbps) en Vlaams-Brabant (84,50 Mbps). Er was geen snelste provincie in Wallonië, hoewel Waals-Brabant en de provincie Namen de snelste mediane downloadsnelheden hadden met respectievelijk 60,15 Mbps en 58,90 Mbps.

4G LTE-signaalniveau en -kwaliteit per aanbieder in de buurt van de Europese wijk in Brussel

We onderzochten de mobiele prestaties in de Europese wijk in Brussel met behulp van Cell Analytics-gegevens van de afgelopen 24 maanden. Elk van deze kaarten toont het sterkste 4G-signaalniveau (RSRP) en de signaalkwaliteit (RSRQ) in dit belangrijke gebied, wat mobiele operatoren kan helpen bij het verbeteren van hun netwerken. Cell Analytics identificeert de sterkste RSRP en RSRQ per mobiele-netwerkexploitant voor een bepaald gebied of gebouw wanneer er een statistisch significante winnaar is en kleurt die plotbin de overeenkomstige kleur van de aanbieder. De kaarten op RSRP-aanbiederniveau tonen de sterkte van een signaal van individuele aanbieders voor een bepaald gebied, waarbij roze en rood een sterk signaal aangeven en blauw een zwak signaal. Aangezien gebruikers zelfs met een sterk signaal een slechte kwaliteit kunnen ervaren, met onderbrekingen van het geluid of trage datasnelheden tot gevolg, geven kaarten op aanbiederniveau van RSRQ de kwaliteit van het signaal van een operator voor een bepaald gebied aan, waarbij rood staat voor een signaal van hoge kwaliteit en blauw voor een signaal van lagere kwaliteit. We hebben ook de locaties van gsm-masten in het gebied bij benadering opgenomen.

Scherpe concurrentie voor beste 4G LTE RSRP in Brussel

De onderstaande afbeelding toont waar een aanbieder de afgelopen 24 maanden de sterkste 4G LTE RSRP-signaalsterkte had. Zoals u kunt zien, was BASE/Telenet sterk aanwezig in het midden van de kaart, met de hoogste RSRP in ons polygoongebied. Proximus en Orange hadden sterke signalen rond de randen van de kaart, en Orange had de sterkste RSRP in enkele van de belangrijkste EU-instellingen, waaronder het hoofdkwartier van de Europese Commissie en het Europees Parlement.

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De onderstaande kaarten laten zien waar elke topaanbieder een hoge en een lage signaalsterkte heeft in de Europese wijk. BASE/Telenet liet zeer sterke RSRP zien in het centrum van de kaart, met name rond de grote EU-gebouwen, de Wetstraat en bij de Marnixlaan, hoewel er een paar zwakkere gebieden waren net ten zuidwesten van het gebouw van het Europees Parlement. Orange toonde gebieden van sterke gelokaliseerde RSRP door de kaart, vooral in het zuidwesten, met een zwakkere RSRP in blauw in het noordwesten en in het centrum van de kaart. Proximus had enkele sterke zones in de Wetstraat en in het hart van de Europese wijk, maar had overal zwakkere signalen.

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BASE/Telenet had de beste RSRQ in de Brusselse Europese Wijk

Volgens Cell Analytics had BASE/Telenet de hoogste RSRQ in het door ons onderzochte polygoongebied van de Europese Wijk. De onderstaande kaarten laten zien waar elke aanbieder de afgelopen 24 maanden de beste RSRQ had, zowel voor binnen- als buitengebieden. De afbeelding hieronder toont dat BASE/Telenet gebieden in het centrum van de kaart had met de beste RSRQ, terwijl Orange de beste RSRQ had in het zuiden van de kaart – met name op Kroonlaan – en aan de rand van de kaart in oostelijke richting. Proximus had het beste RSRQ in sommige delen van de Europese wijk, met name in het noordwesten rond het Koninklijk Paleis van Brussel en het Leopoldpark. Indoor RSRQ kende een gelijkaardig verhaal, met een sterke concurrentie op de hele kaart, hoewel Orange sterker was in het zuidwesten van de kaart, alsook in enkele belangrijke EU-gebouwen.

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De onderstaande kaarten laten zien waar elke topaanbieder een hoge en een lage kwaliteit van het RSRQ-signaal had. BASE/Telenet liet zeer sterke gebieden zien in het centrum van de kaart, met name rond het Europees Parlement, het Square Frère-Orban Park en het Jubelpark, hoewel er een paar gebieden van mindere kwaliteit waren net ten zuiden van het gebouw van het Europees Parlement. Orange vertoonde gebieden met een sterke gelokaliseerde RSRQ, vooral in de buurt van belangrijke EU-gebouwen, maar had lagere RSRQ-gebieden in blauw in het noordwesten, midden en zuidwesten van de kaart. Proximus had een kaart die enigszins vergelijkbaar was met die van Orange, met gebieden met een hoger RSRQ in het oosten van de kaart en in de buurt van belangrijke EU-gebouwen zoals de Raad van de Europese Unie, maar met over het algemeen een lager RSRQ in het hele centrum van de kaart, met name langs belangrijke doorgangswegen zoals de Wetstraat.

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België heeft kansen voor snelle 5G, maar consumenten zullen er niet van profiteren zolang operatoren en regulatoren 5G niet gemakkelijker om te implementeren maken

België staat voor moeilijke vooruitzichten wat 5G betreft. De staatssecretaris voor het Brussels Gewest, Pascal Smet, heeft de wens geuit om van "Brussel de technologiehoofdstad van Europa" te maken en in een onlangs in opdracht van de Belgische regelgever opgesteld rapport wordt de impact van 5G op de Belgische samenleving geraamd op een extra 4 à 6 miljard euro per jaar voor het BBP tegen 2030, en op nog eens 40 à 80 duizend nieuwe banen. De veiling van belangrijke 5G-banden is echter herhaaldelijk uitgesteld en in de huidige vorm zullen strikte limieten voor niet-ioniserende straling (NIR) uiteindelijk de schaal van de invoering van 5G op de markt beperken.

De Belgische plannen voor een multiband spectrumveiling – inclusief nieuwe frequenties voor 5G en de vernieuwing van bestaande licenties – liggen al jaren stil door onenigheid tussen de regionale en federale regeringen, met name over hoe de opbrengsten moeten worden verdeeld. Het land loopt achter op veel van zijn collega’s in de regio wat betreft de uitrol en de invoering van 5G, en de aanhoudende vertraging heeft de Belgische toezichthouder, het Belgisch Instituut voor Postdiensten en Telecommunicatie (BIPT), ertoe gebracht tijdelijke 5G-vergunningen te verlenen in de loop van 2020. Recente voorstellen, waaronder het in bewaring houden van de opbrengst totdat overeenstemming kan worden bereikt, lijken de impasse te hebben doorbroken, en de veiling zal nu naar verwachting in het tweede kwartaal van 2022 plaatsvinden.

België heeft ook te kampen met een aantal zeer strenge NIR-grenswaarden, met name in de Brusselse regio, die de uitrol van 5G zullen beperken. De regionale regering heeft medio juli 2021 een "5G-routekaart" goedgekeurd en organiseert werkgroepen om een plan voor de uitrol in de hele stad op te stellen en de wetgeving aan te passen. Ze is al overgegaan op meer dan het dubbele van de NIR-grens, maar desondanks blijft het lager dan andere Belgische regio’s – nog steeds ver onder de EU-voorstellen.

Volgens de ontwerpwetgeving van de veiling moeten de exploitanten binnen een jaar 70% van de Belgische bevolking met 5G bereiken, wat na twee jaar moet oplopen tot 99,5%. Het BIPT is ook van plan spectrum te reserveren voor een potentiële vierde mobiele netwerkoperator, omdat het de prijzen op de markt wil verlagen. In een consultatieronde die zij begin 2021 liet uitvoeren over de gevolgen van 5G en een vierde mobiele netwerkoperator werd echter geraamd dat de toetreding van een nieuwe speler een verwaarloosbaar effect zou hebben op de werkgelegenheid en de investeringen en een onzeker effect op de inkomsten (+/- 5%, tegenover vlak). Als gevolg daarvan is de hoeveelheid spectrum die voor een nieuwkomer is gereserveerd, verminderd om B2B-exploitanten in staat te stellen een bod uit te brengen op een deel van de resterende frequenties. Proximus, dat zijn 5G-netwerk lanceerde tijdens Q3 2020, zag mediane 5G-download- en -uploadsnelheden van respectievelijk 201,59 Mbps en 20,33 Mbps tijdens Q3 2021. Nu Orange en Telenet enorme investeringen doen om hun 5G-netwerk in België uit te breiden – en Telenet die deze week commerciële 5G lanceert, zijn we benieuwd naar wat de toekomst brengt.

België heeft de kans om de mobiele en vaste breedbandsnelheden voor consumenten te verbeteren, en wij zullen nauwlettend in de gaten houden wat er in de toekomst gebeurt met onze Global Index Market Analyses. Leer meer over Ookla Speedtest Intelligence of Cell Analytics door hier informeren.


La Belgique a du retard par rapport à ses pairs de l’UE et doit faire face à des défis réglementaires en matière de 5G

La Belgique représente un pilier important pour la communauté européenne et abrite le Conseil de l’Union européenne, la Commission européenne, le Parlement européen et le Conseil européen. Cependant, la Belgique a du retard vis-à-vis de ses partenaires régionaux en termes de promotion de la concurrence pour la 5G avec un seul fournisseur 5G pendant la majeure partie de 2021. Dans cet article, nous avons utilisé Ookla® Speedtest Intelligence® pour examiner les vitesses de performance de l’internet fixe et mobile en Belgique, les performances régionales et provinciales au cours du troisième trimestre 2021. Nous avons également examiné le quartier européen de Bruxelles en utilisant Ookla Cell Analytics pour déterminer quels opérateurs mobiles avaient le meilleur niveau et la meilleure qualité de réseau.

Les Pays-Bas sont en tête des partenaires commerciaux régionaux de la Belgique pour la téléphonie mobile la plus rapide

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Speedtest Intelligence révèle que les Pays-Bas avaient la vitesse médiane de téléchargement mobile la plus rapide parmi les partenaires commerciaux régionaux les plus proches de la Belgique, à 84,59 Mbps au cours du troisième trimestre 2021. La Suisse et le Luxembourg suivaient avec respectivement. 71,76 Mbps et 69,81 Mbps. Vient ensuite l’Autriche, avec 49,98 Mbps, puis la Belgique, avec 48,88 Mbps.

La Suisse et l’Espagne établissent la norme européenne avec des vitesses de haut débit fixe supérieures à 100,00 Mbps!

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Selon Speedtest Intelligence, la Suisse a enregistré la vitesse médiane la plus rapide en matière de haut débit fixe par rapport à la Belgique et ses partenaires commerciaux régionaux, soit 104,58 Mbps au troisième trimestre 2021, devant l’Espagne (101,10 Mbps). Les Pays-Bas et le Luxembourg suivent avec respectivement 92,20 Mbps et 89,27 Mbps. La vitesse médiane de téléchargement du haut débit fixe en Belgique, 72,90 Mbps, était juste inférieure à celle de la France, 75,47 Mbps.

BASE, Telenet et Proximus dépassent Orange pour le mobile

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Le classement du fournisseur de téléphonie mobile le plus rapide de Belgique était très serré au cours du troisième trimestre 2021, avec BASE (56,83 Mbps), Telenet (56,73 Mbps) et Proximus (53,58 Mbps) en tête. Orange est quatrième avec 39,09 Mbps. Il faut également noter que Telenet est propriétaire de la marque BASE.

Telenet a le haut débit fixe le plus rapide

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Telenet avait la vitesse de téléchargement la plus rapide sur le haut débit fixe, avec 124,89 Mbps. Ce chiffre dépasse de loin celui de VOO, qui suit avec 94,63 Mbps. Orange était le suivant sur la liste avec 82,20 Mbps, suivi de Proximus (43,45 Mbps) et Scarlet (35,34 Mbps).

Les vitesses de téléchargement mobile sont plus rapides en Flandre qu’à Bruxelles et en Wallonie

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Les données de Speedtest Intelligence ont révélé un large fossé entre le nord de la région flamande, plus peuplée, et le sud de la région wallonne, moins peuplée, en matière de performances mobiles au cours du troisième trimestre 2021. La Flandre avait une vitesse de téléchargement mobile médiane de 54,57 Mbps, contre 37,63 Mbps pour la Wallonie. La région de Bruxelles-Capitale se situait au milieu du classement en matière de téléphonie mobile, avec 49,90 Mbps. Cette fracture numérique s’est étendue aux données au niveau des provinces. Presque toutes les provinces flamandes ont atteint des vitesses de téléchargement médianes plus rapides que les provinces wallonnes.

Quatre provinces flamandes affichent des vitesses de téléchargement mobile supérieures à 50 Mbps

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Il n’y a pas eu de vitesse de téléchargement mobile statistiquement la plus rapide parmi les provinces belges, bien que le Brabant flamand (57,47 Mbps), Anvers (57,30 Mbps), la Flandre occidentale (54,95 Mbps) et la Flandre orientale (52,19 Mbps) aient toutes atteint des vitesses de téléchargement supérieures à 50,00 Mbps. La province du Luxembourg (28,40 Mbps) et la province de Namur (28,71 Mbps) sont les seules provinces belges à ne pas avoir atteint une vitesse de téléchargement mobile médiane de 30,00 Mbps.

Un large fossé sépare la Flandre de la région wallonne en matière de haut débit fixe

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Les données de Speedtest Intelligence ont révélé que la fracture numérique entre les régions de Belgique était encore plus éloignée sur le haut débit fixe au cours du troisième trimestre 2021. La Flandre avait une vitesse médiane de téléchargement à large bande fixe de 87,02 Mbps contre 55,66 Mbps pour la Wallonie. La région de Bruxelles-Capitale se situait à nouveau dans la médiane avec 60,40 Mbps.

Le Limbourg est la province la plus rapide pour le haut débit fixe

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Le Limbourg avait la vitesse de téléchargement médiane la plus rapide sur le haut débit fixe, avec 90,07 Mbps, suivi par la Flandre orientale (86,68 Mbps), la Flandre occidentale (86,45 Mbps), Anvers (85,23 Mbps) et le Brabant flamand (84,50 Mbps). Il n’y a pas de province plus rapide en Wallonie, bien que le Brabant wallon et la province de Namur aient eu les vitesses de téléchargement médianes les plus rapides, avec respectivement 60,15 et 58,90 Mbps.

Niveau et qualité du signal 4G LTE selon le fournisseur près du quartier européen de Bruxelles

Nous avons examiné les performances mobiles dans le quartier européen de Bruxelles en utilisant les données de Cell Analytics des 24 derniers mois. Chacune de ces cartes montre les signaux 4G de niveau de signal (RSRP) et de qualité de signal (RSRQ) les plus forts dans cette zone clé, ce qui peut aider les opérateurs mobiles à améliorer leurs réseaux. Cell Analytics identifie le RSRP et le RSRQ les plus forts par opérateur de réseau mobile pour une zone ou un bâtiment donné lorsqu’il y a un gagnant statistiquement significatif et attribue un code couleur à la couleur correspondante du fournisseur. Les cartes RSRP au niveau du fournisseur montrent la force du signal des différents fournisseurs pour une zone donnée, le rose et le rouge indiquant un signal fort et le bleu un signal faible. Les utilisateurs peuvent cependant être confrontés à une qualité médiocre même avec un niveau de signal élevé, ce qui se traduit par des interruptions audios ou des vitesses de données lentes. Les cartes RSRQ au niveau du fournisseur montrent la qualité du signal d’un opérateur pour une zone donnée, le rouge indiquant un signal de haute qualité et le bleu un signal de qualité inférieure. Nous avons également inclus les emplacements approximatifs des tours de téléphonie mobile dans la région.

Une concurrence serrée pour le meilleur RSRP 4G LTE à Bruxelles

L’image ci-dessous montre où un fournisseur a eu la plus forte intensité de signal 4G LTE RSRP au cours des 24 derniers mois. Comme vous pouvez le voir, BASE/Telenet a une forte présence au centre de la carte, obtenant le RSRP le plus élevé dans la zone de notre polygone. Proximus et Orange avaient des signaux forts sur les bords de la carte, et Orange avait le RSRP le plus fort dans certaines des institutions clés de l’UE, y compris le siège de la Commission européenne et le Parlement européen.

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Les cartes ci-dessous montrent où chaque fournisseur principal a des données de puissance de signal élevée et faible dans le quartier européen. BASE/Telenet a montré un RSRP très fort près du centre de la carte, en particulier autour des principau’ bâtiments de l’UE, rue de la ’oi et près de l’Av.’Marnix, bien qu’il y ait eu quelques zones plus faibles juste au sud-ouest du bâtiment du Parlement européen. Orange a montré des zones de forte RSRP localisée à travers la carte, en particulier dans le sud-ouest, avec une RSRP plus faible en bleu dans le nord-ouest et au centre de la carte. Proximus avait quelques zones de force le long de la rue de la Loi, et près du cœur du quartier européen, mais avait des signaux plus faibles partout.

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BASE/Telenet avait le meilleur RSRQ dans le quartier européen de Bruxelles

Selon Cell Analytics, BASE/Telenet avait le RSRQ le plus élevé dans la zone du polygone du quartier européen que nous avons étudié. Les cartes ci-dessous montrent où chaque fournisseur a eu le meilleur RSRQ au cours des 24 derniers mois, pour les zones intérieures et extérieures. L’image ci-dessous montre que BASE/Telenet avait des zones près du centre de la carte avec le meilleur RSRQ, tandis qu’Orange avait le meilleur RSRQ près du sud de la carte – en particulier sur l’avenue de la Couronne – et la périphérie de la carte vers l’est. Proximus avait le meilleur RSRQ dans certaines zones du quartier européen, notamment au nord-ouest autour du Palais Royal de Bruxelles et du Parc Léopold. Le RSRQ en intérieur a montré un phénomène similaire, avec une forte concurrence sur toute la carte, bien qu’Orange ait montré une meilleure performance dans le sud-ouest de la carte, ainsi que dans certains bâtiments clés de l’UE.

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Les cartes ci-dessous montrent où chaque fournisseur principal avait une force de signal RSRQ de haute et de basse qualité. BASE/Telenet a montré des zones très fortes près du centre de la carte, en particulier autour du Parlement européen, du Square Frère-Orban et du Parc du Cinquantenaire, bien qu’il y ait eu quelques zones de moindre qualité juste au sud du bâtiment du Parlement européen. Orange a montré des zones de RSRQ localisées fortes, en particulier près des bâtiments clés de l’UE, mais avait des zones de RSRQ plus faibles en bleu dans le nord-ouest, le centre et le sud-ouest de la carte. Proximus avait une carte assez similaire à celle d’Orange, avec des zones de RSRQ plus élevées à l’est de la carte et près des bâtiments importants de l’UE comme le Conseil de l’Union européenne, mais avait généralement un RSRQ plus faible dans tout le centre de la carte, en particulier le long des grandes voies de circulation comme la rue de la Loi.

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La Belgique a des opportunités pour la 5G rapide, mais les consommateurs n’en profiteront pas tant que les opérateurs et les régulateurs ne faciliteront pas la mise en œuvre de la 5G

La Belgique est confrontée à des perspectives difficiles en matière de 5G. Le secrétaire d’État à la Région bruxelloise, Pascal Smet, a fait part de sa volonté de faire de "Bruxelles la capitale technologique de l’Europe" et un rapport récemment commandé par le régulateur belge estime que l’impact de la 5G sur la société belge se traduira par une augmentation du PIB de 4 à 6 milliards d’euros par an d’ici à 2030 et par la création de 40 000 à 80 000 emplois supplémentaires. Cependant, la mise aux enchères des bandes 5G clés a été retardée à plusieurs reprises et, en l’état actuel des choses, les limites strictes des rayonnements non ionisants (RNI) finiront par limiter l’ampleur du déploiement de la 5G sur le marché.

Les plans de la Belgique pour une vente aux enchères de spectre multibande – y compris de nouvelles fréquences pour la 5G et le renouvellement des licences existantes – sont en attente depuis des années en raison de désaccords entre les gouvernements régionaux et fédéraux, en particulier sur la façon dont les recettes devraient être distribuées. Le pays est à la traîne par rapport à ses pairs régionaux en termes de déploiement et d’adoption de la 5G, et le retard persistant a conduit le régulateur belge, l’Institut belge des services postaux et des télécommunications (IBPT), à accorder des licences 5G temporaires au cours de l’année 2020. Des propositions récentes, qui incluent le maintien du produit de la vente sous séquestre jusqu’à ce qu’un accord puisse être trouvé, semblent avoir débloqué la situation, et la vente aux enchères devrait maintenant avoir lieu au deuxième trimestre 2022.

La Belgique doit également faire face à des limites NIR très strictes, notamment dans la région de Bruxelles, qui serviront à limiter le déploiement de la 5G. Le gouvernement régional a ado« té une "feuille de »oute 5G" à la mi-juillet 2021 et organise des groupes de travail pour élaborer un plan de déploie’ent à l’échelle de la ville et apporter des modifications législatives. Elle a déjà pris des mesures pour plus que doubler la limite NIR, mais malgré cela, elle reste inférieure à celle des autres régions–belges – toujours bien en deçà des propositi’ns de l’UE.

Selon le projet de législation de la vente aux enchères, les opérateurs seraient tenus de couvrir 70 % de la population belge avec la 5G dans un’délai d’un an, puis 99,5 % après deu’ ans. L’IBPT prévoit également de réserver des fréquences pour un éventuel quatrième opérateur de réseau mobile, car il cherche à réduire les prix sur le marché. Toutefois, une consult’tion qu’il a commandée début 2021 sur l’impact de la’5G et d’un quatrième opérateur de réseau mobile a esti’é que l’’ntrée d’un nouvel acteur aurait un impact négligeab’e sur l’emp’oi et l’investissement et un impact incertain sur les revenus (+/- 5 %, contre une stabilité). En conséquence, la quantité de spectre réservée à un nouvel entrant a été réduite, afin de permettre aux opérateurs B2B de faire une offre pour certaines des fréquences restantes. Proximus, qui a lancé son réseau 5G au cours du troisième trimestre 2020, a vu les vitesses médianes de téléchargem’nt et d’upload 5G s’établir à 201,59 Mbps et 20,33 Mbps, respectivement, au cours du troisième trimestre 2021. Orange et Telenet ayan’ fait d’énormes investissements pour étendre leur réseau 5G en Belgique, et Telenet lance la 5G commerciale cette semaine, nous sommes impatients de voir ce que l’avenir nous réserve.

La Belgique a la possibilité d’améliorer les vitesses du haut débit mobile et fixe pour les consommateurs, et nous surveillerons de pr’s ce qui se passera à l’avenir avec nos Analyses du marché des Global Index. Pour en savoir plus sur Ookla Speedtest Intelligence ou Cell Analytics, veuillez demander ici.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 21, 2022

Details on the Fastest 5G Mobile Devices (Just in Time for Black Friday and Cyber Monday)

Black Friday and Cyber Monday are just a few days away, so Ookla® wanted to help you navigate those deals with hard data on the fastest 5G popular devices. We used Speedtest Intelligence® to look at 5G performance data in the 10 countries with the highest number of connected mobile devices according to GSMA that also had an established 5G market during Q3 2022. As a reminder, we already looked at the newer models in the Apple iPhone 14 and Samsung Galaxy Z Fold4 earlier this quarter, right after both device models launched.

Our analysis examined the five fastest popular 5G devices in a given country. To be included, a device had to have a market share of greater than or equal to 0.5% of all devices and a minimum sample size of 100 devices in a given market. Each market we examined included only 5G samples from every 5G provider in a given country. That means performance most likely varies network to network and country to country, but this provides a snapshot of what you might typically expect.

It should be noted that some newer device models like the iPhone 14, Samsung Galaxy Z Fold4, and Google Pixel 7 launched in select markets on different days and may not have been included in our Q3 2022 analysis.

Fastest 5G devices in Brazil

chart of fastest 5g device performance in Brazil

According to Speedtest Intelligence, there was no statistically fastest 5G device in Brazil during Q3 2022, though every device on our list exceeded a median 5G download speed of 300 Mbps. That means each of these devices would make an excellent, fast choice if you can connect to 5G. 

The Motorola Moto G 5G Plus had a median 5G download speed of 358.39 Mbps, the Xiaomi Poco X4 Pro 5G at 355.43 Mbps, the Apple iPhone 13 Pro Max at 344.44 Mbps, the Apple iPhone 13 mini at 341.21 Mbps, and the Apple iPhone 13 at 336.04 Mbps. That being said, the new iPhone 14 models and Samsung Galaxy Z Fold4 were also very fast in our recent launch article

5 devices vie for fastest 5G in China

chart of fastest 5g device performance in China

Competition for the fastest popular 5G mobile device was very close in China, with no statistically fastest device during Q3 2022. The OnePlus 9 5G had a median 5G download speed of 349.15 Mbps, the Huawei P40 5G was at 344.41 Mbps, the Huawei Mate 30 5G at 344.23 Mbps, the Huawei Mate 40 5G at 332.39 Mbps, and the Huawei Mate 40 Pro 5G at 328.25 Mbps. Every device on this list would make an excellent choice if you are looking for an upgrade.

New iPhones top fastest 5G devices in Germany

chart of fastest 5g device performance in Germany

German iPhone users have a clear mandate: Upgrade your phone! During Q3 2022, the Apple iPhone 14 Pro and Pro Max had the fastest median 5G download speeds in the country among popular 5G devices at 181.09 Mbps and 177.98 Mbps, respectively. The iPhone 13 Pro (148.87 Mbps) and iPhone 13 Pro Max (148.08 Mbps) followed, then the OnePlus 9 Pro 5G at 140.93 Mbps.

Sony Xperia and Samsung Galaxy 20 among fastest 5G devices in Japan

chart of fastest 5g device performance in Japan

Japanese 5G consumers saw Sony devices take three out of the top five spots among the fastest popular 5G devices in Q3 2022. While there was no statistical winner, the Sony Xperia 1 II 5G had a median 5G download speed of 224.68 Mbps, the Samsung Galaxy S20 5G was at 189.22 Mbps and the Sony Xperia 1 IV at 184.90 Mbps. Any one of these three devices would make an excellent choice for an upgrade.

Many options for fastest 5G devices in the Philippines

chart of fastest 5g device performance in Philippines

Consumers in the Philippines have a handful of top 5G devices they can upgrade to, with no statistical winner for fastest 5G device during Q3 2022. The Samsung Galaxy A53 had a median 5G download speed at 199.90 Mbps, the Huawei Nova 7 5G was at 192.80 Mbps, the Huawei Nov 7 SE 5G at 188.32 Mbps, the Xiaomi Redmi Note 11 Pro 5G at 185.85 Mbps, and the Samsung Galaxy A52s 5G at 183.54 Mbps.

Tight competition for fastest 5G devices in South Africa

chart of fastest 5g device performance in South Africa

Speedtest Intelligence shows competition for the fastest popular 5G was incredibly tight in South Africa, with no statistically fastest 5G device during Q3 2022. The Samsung Galaxy S22+ had a median 5G download speed of 228.31 Mbps during Q3 2022, the Apple iPhone 13 mini was at 226.44 Mbps, the Samsung Galaxy S22 Ultra at 218.26 Mbps, the Apple iPhone 13 Pro Max at 212.94 Mbps, and the Apple iPhone 13 Pro at 211.73 Mbps. 

Consumers looking to upgrade their phone have some great options here, and we suspect the new Apple and Samsung models are incredibly competitive with these devices.

Dead heat on fastest 5G devices in Thailand

chart of fastest 5g device performance in Thailand

Consumers in Thailand have many options when considering an upgrade, with no statistical winner among the top five fastest 5G devices. The Apple iPhone 14 Pro had a median 5G download speed of 236.35 Mbps, the Samsung Galaxy S22 Ultra was at 233.15 Mbps, the Apple iPhone 14 Pro Max at 232.80 Mbps, the Xiaomi Redmi K40 5G at 229.30 Mbps, and the Samsung Galaxy Z Fold3 5G at 228.29 Mbps.

iPhone dominates fastest 5G devices in the United Kingdom

chart of fastest 5g device performance in United Kingdom

U.K. Apple users should celebrate, with iPhone models taking the top five spots for the U.K.’s fastest 5G devices. While there was no statistically significant fastest device, the new iPhone 14 Pro Max had a median 5G download speed of 171.24 Mbps, the iPhone 13 Pro Max was at 165.49 Mbps, the iPhone 14 Pro at 158.24 Mbps, the iPhone 13 mini at 157.42 Mbps, and the iPhone 13 Pro at 154.50 Mbps. 

Fastest 5G devices in the United States are new iPhones

chart of fastest 5g device performance in United States

Speedtest Intelligence reveals the new Apple iPhone 14 Pro Max and iPhone 14 Pro were the fastest popular 5G devices in the U.S. with a median 5G download speed of 177.21 Mbps and 175.08 Mbps, respectively, during Q3 2022. The Samsung Galaxy Z Fold4 was a close third at 162.50 Mbps, while the Galaxy S21+ 5G and Galaxy S22 Ultra rounded out the top five at 140.06 Mbps and 137.42 Mbps, respectively. Ookla data shows there’s a pretty strong case you should consider upgrading your Apple or Samsung device in the U.S., which we highly recommend.

Older iPhones keeping up with fastest 5G devices in Vietnam

chart of fastest 5g device performance in Vietnam

5G consumers in Vietnam were in the enviable position of receiving very fast 5G speeds during Q3 2022. While there was no statistical winner for fastest 5G device, the Samsung Galaxy S22 Ultra had a median 5G download of 286.77 Mbps, the Apple iPhone 12 5G was at 278.32 Mbps, the iPhone 13 Pro at 270.99 Mbps, the iPhone 13 Pro Max at 266.99 Mbps, and the iPhone 13 at 259.35 Mbps. We suspect users who upgrade to the newest Apple and Samsung models will reap the rewards of even faster speeds.

Ookla will continue evaluating device performance

The launch of the new iPhone 14 and Samsung Galaxy Z Fold4 models has already shown that new devices are speeding ahead and we’ll be monitoring results for the rest of the year. If you end up getting a great Black Friday deal to upgrade your phone, be sure to download the iOS or Android Speedtest® app to make sure your mobile operator is delivering the speeds you need.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 27, 2023

Early Testing Shows How Fast the New Samsung Galaxy S23 Models Are

The new Samsung Galaxy S23, S23+, and S23 Ultra models launched February 17 and Ookla® is here today to see how they’ve performed over 5G against their predecessor S22 models. Our analysis looks at data from the first month after launching in 12 of the largest mobile markets with an established 5G market and the highest number of connected mobile devices during Q4 2022 according to GSMA. Previously, in October 2022, we used Speedtest Intelligence® to look at 5G performance data right after the launches of the iPhone 14 and Samsung Galaxy Z Fold4 in various countries

Note that device data differs across markets due to a variety of factors, including: 5G investments by governments and mobile operators, different 5G spectrum allocations by operator, 5G Availability, the number of and different kinds of 5G deployments, and other differences, including mobile 5G plans. Read on to learn more and see whether or not you should upgrade your Samsung S22 to a newer model.

Key takeaways:

  • The Samsung S23 models only statistically outperformed corresponding S22 models in Germany and two out of three models in the United States for 5G download speed, but the S23 looks poised to be faster as further 5G adoption and build out continues and more spectrum is allocated for 5G across the C-band and mmWave frequencies.

Key improvements to the new Galaxy S23 models

You want to know if the latest technology is worth the price of an upgrade when you’re looking for a new phone. The S23, S23+, and S23 Ultra have various upgrades, but when it comes to performance, here’s a quick list of what’s different between the new and older models. 

All Samsung Galaxy S23 vs. S22 models

  • The Samsung S23 models have a Qualcomm Snapdragon 8 Gen 2, while the Samsung S22 models have a Samsung Snapdragon 8 Gen 1
  • The S23 models have a Qualcomm Snapdragon X70 modem, while the S22 models have an X65 modem
  • The S23 models have an upgraded GPU

Samsung Galaxy S23 vs. S22 base models

  • The S23 has a bigger battery capacity at 3,900 mAh over the S22’s 3,700 mAh
  • The S23 has slightly better ultra-wide and front cameras and video recording capabilities

Samsung Galaxy S23+ vs. S22+ models

  • The S23+ has expanded storage capacity at a base level of 256 GB (which can be upgraded to 512 GB) over the S22+’s base of 128 GB
  • The S23+ has a bigger battery capacity at 4,700 mAh over the S22+’s 4,500 mAh
  • The S23+ has slightly better ultra-wide and front cameras and video recording capabilities

Samsung Galaxy S23 Ultra vs. S22 Ultra models

  • The S23 Ultra has expanded storage capacity at a base level of 256 GB (which can be upgraded to 512 GB) over the S22 Ultra’s base of 128 GB
  • The S23 Ultra has much better main camera, with up to 200 MP vs. the S22 Ultra’s maximum of 108 MP

Samsung Galaxy S23 performance in the world’s largest mobile device markets

Brazilian S22 and S23 users saw seriously fast 5G speeds (even though 5G Availability remains low)

Chart of Samsung Galaxy S23 vs. S22 5G Performance in Brazil

Speedtest Intelligence shows that the new S23 models were not yet statistically faster than the older S22 models in Brazil during the first month of launch, but they did exceed the median 5G download speed in Brazil during Q4 2022. Despite that, every S22 and S23 model had blazing fast speeds in Brazil, with median 5G download speeds faster than 400 Mbps. The S22 had a median download speed of 431.61 Mbps, the S22 Ultra was at 451.01 Mbps, and the S22+ at 451.85 Mbps. While the S23 models were not statistically faster than their S22 counterparts, the S23 had a median download speed of 459.76 Mbps, the S23 Ultra at 479.78 Mbps, and the S23+ at 494.18 Mbps. 5G upload speeds showed a similar trend, with no statistically faster S22 or S23 model, but with S22 models ranging from 35.73 Mbps to 39.42 Mbps and S23 models ranging from 39.30 Mbps to 42.59 Mbps. Multi-server latency — the latency you should expect to encounter more generally when your network is not under heavy load — ranged from 28.01 ms to 31.78 ms across all models over 5G.

Recommendation: Brazilian Galaxy S22 users should consider upgrading your phone if you can get 5G access; you’re going to get fast speeds and the new features of the S23, especially the camera of the S23 Ultra, may be worth it alone.

Chinese S23 users haven’t quite seen an improved 5G experience over S22 users

Chart of Samsung Galaxy S23 vs. S22 5G Performance in China

Data from the first month since the Samsung S23 launching illuminates that S23 models did not statistically outperform S22 models over 5G in China, and S23 models also didn’t quite exceed the Q4 2022 median 5G download speed. The S22 had a median 5G download speed of 267.47 Mbps, the S22 Ultra was similar at 265.65 Mbps, and the S22+ was at 301.41 Mbps. The S23 showed a median 5G download speed at 242.70 Mbps, while the S23 Ultra had a median download speed of 269.86 Mbps. 5G upload speeds on S22 models ranged from 48.40 Mbps to 62.93 Mbps, while the S23 and S23 Ultra were at 50.77 Mbps and 42.65 Mbps, respectively. While the S23 models showed lower median multi-server latency over 5G, there was no statistical winner between the S22 and S23 models. The S23+ did not meet the statistical threshold for inclusion in our analysis in China. 

Recommendation: Chinese Galaxy S22 users should wait to upgrade your phone until speeds improve, unless the new S23 model hardware upgrades have you wanting a new phone.

French S23 users saw promising 5G results, S22 users might want to wait to upgrade

Chart of Samsung Galaxy S23 vs. S22 5G Performance in France

There was no statistically faster Samsung Galaxy S22 or S23 model over 5G in France during the first month of the S23’s release. However, median 5G download speeds for the S22 models ranged from 177.98 Mbps to 219.32 Mbps, while the S23 models ranged from 196.53 to 249.46 Mbps. 5G upload speeds showed a similar story, with no statistical winner. Upload speeds on S22 models ranged from 11.46 Mbps to 14.15 Mbps, and upload speeds on S23 models ranged from 14.89 Mbps to 19.22 Mbps. 5G multi-server latency was virtually the same for both models, which all ranged from 41.40 ms to 43.24 ms.

Recommendation: French Galaxy S22 users who want faster speeds might want to wait to upgrade your phone, but the new features of the S23 may make upgrading very tempting.

German Samsung Galaxy S22 users should feel confident upgrading to S23 models

Chart of Samsung Galaxy S23 vs. S22 5G Performance in Germany

Speedtest Intelligence reveals that German S23 users experienced faster 5G download speeds than their S22 counterparts during the first month of S23 availability across all models. The S23 outperformed the S22 for median 5G download speed, 147.26 Mbps to 112.01 Mbps, the S23 Ultra outperformed the S22 Ultra 141.56 Mbps to 124.45 Mbps, and the S23+ outperformed the S22+ 174.74 Mbps to 128.69 Mbps. Upload speeds had a bit more parity with the S22 models showing a range of 5G upload speeds from 20.47 Mbps to 26.10 Mbps, while the S23 models showed a range from 23.59 Mbps to 31.64 Mbps. Multi-server latency over 5G showed no statistical winner for either model but ranged from 36.76 ms to 38.58 ms.

Recommendation: Germany Galaxy S22 users shouldn’t hesitate to run to your operator to immediately upgrade your phone to an S23 model for faster speeds and better features.

Samsung Galaxy S23 users in Italy saw mixed 5G results after launch

Chart of Samsung Galaxy S23 vs. S22 5G Performance in Italy

New Speedtest Intelligence data reveals that while the basic S23 model outperformed the S22 model over 5G in Italy for median download speed 178.67 Mbps to 128.53 Mbps during the first month after launch, the S23 Ultra and S23+ models didn’t statistically outperform their S22 counterparts. That held true for upload speeds as well, with the S23 recording a median 5G upload speed of 21.73 Mbps to the S22’s 15.50 Mbps, while the S23 Ultra and S23+ weren’t statistically faster than the S22 Ultra and S22+, respectively. All of the S23 and S22 models during the first month of the S23 launch, except the S22 base model, were statistically faster than the 5G median download speed in Italy during Q4 2022. Median multi-server latency showed closer parity, with S22 models ranging from 45.02 ms to 47.79 ms, and S23 models ranging from 43.50 ms to 48.24 ms.

Recommendation: Unless you want a basic Galaxy S23 model and have consistent 5G access in Italy, you might want to wait to upgrade your phone to the S23 models unless you really want the new features.

Samsung Galaxy S23 showed 5G potential in the Philippines

Chart of Samsung Galaxy S23 vs. S22 5G Performance in Philippines

Fresh data from Speedtest Intelligence shows that while the S23 and S23+ had faster median 5G download speeds than their S22 counterparts during the first month of the S23’s launch, there were no statistical winners between the models in the Philippines. The S23 models’ median 5G download speeds ranged from 142.31 Mbps to 185.32 Mbps, while the S22 models ranged from 131.87 Mbps to 143.57 Mbps. Median 5G upload speed for the S23 Ultra was faster than its S22 Ultra counterparts at 15.46 Mbps to 12.68 Mbps, respectively. There were no statistical winners for median multi-server latency over 5G, though the S22 models ranged from 35.42 ms to 38.39 ms, while the S23 models ranged from 34.29 ms to 35.31 ms.

Recommendation: Filippino Galaxy S22 users should upgrade their phones to the S23 models if they want new features, but shouldn’t expect faster speeds and a better experience quite yet.

Polish Samsung S23 models had a promising debut over 5G

Chart of Samsung Galaxy S23 vs. S22 5G Performance in Poland

Speedtest Intelligence data shows Poland had some of the slowest median 5G download speeds on Samsung S23 and S22 models among the countries we surveyed. While the new S23 models had a higher median 5G download speed than their counterparts during the first month after launching, there were no statistically significant faster speeds. The S23 models ranged from 83.74 Mbps to 98.99 Mbps, while the S22 models ranged from 75.70 Mbps to 80.43 Mbps. Upload speeds were similarly faster, but not statistically so, with S22 models ranging from 16.89 Mbps to 19.62 Mbps and S23 models ranging from 19.94 Mbps to 24.25 Mbps. Median multi-server latency over 5G was a mixed bag, with the new S23+ actually having a higher latency than the S22+ 44.25 ms to 38.37 ms, respectively. The other two models were too close to call.

Recommendation: Polish Galaxy S22 users can upgrade their phones to the S23 models for the new features, but might not yet experience faster 5G speeds on the new models.

Samsung S23 models in South Africa don’t live up to the hype just yet

Chart of Samsung Galaxy S23 vs. S22 5G Performance in South Africa

Speedtest Intelligence reveals that the new S23 models weren’t yet statistically faster than their S22 counterparts over 5G in South Africa during the first month after launch. S22 models had median 5G download speeds that ranged from 172.07 Mbps to 206.03 Mbps, while the S23 models ranged from 187.62 Mbps to 202.10 Mbps. There was one bright note — the median 5G upload speed for the S23 Ultra was faster than the S22 Ultra 20.43 Mbps to 14.75 Mbps. Median multi-server latency showed parity over 5G for the S22 models and S23 models. The S22 models ranged from 29.06 ms to 33.75 ms, while the S23 models ranged from 31.41 ms to 32.92 ms.

Recommendation: South African Galaxy S22 users should probably wait to upgrade their phones to the S23 models if they are looking for faster 5G experience, but the S23 features may outweigh the parity in speeds between models.

South Koreans saw fast 5G speeds on the new Samsung Galaxy S23 models

Chart of Samsung Galaxy S23 vs. S22 5G Performance in South Korea

Home to Samsung, South Korea showed some of the fastest 5G speeds on our list. Every S23 model had a faster median 5G download speed than the corresponding S22 models, but statistical winners remained elusive during the first month after launch, which we expect will probably change upon more adoption in the near future. S22 models recorded median 5G download speeds between 418.57 Mbps and 537.28 Mbps, while the S23 models ranged from 503.99 Mbps and 584.08 Mbps. Upload speeds were similarly impressive — though with no statistically faster median 5G upload speeds than another — with S22 models ranging from 37.76 Mbps to 51.66 Mbps over 5G, and S23 models ranging from 47.51 Mbps to 57.62 Mbps. Median multi-server latency over 5G showed ranges from 65.00 ms to 69.81 ms for the S22 models, and a range of 66.13 ms to 68.15 ms for the S23 models.

Recommendation: If you’re a South Korean Galaxy S22 user, you can probably expect slightly faster speeds if you upgrade to the new S23 models, but an upgrade for the new features, especially for the new S23 Ultra camera, might be more justified.

Thai Samsung Galaxy S22 and S23 users saw faster 5G speeds than the median average during Q4 2022

Chart of Samsung Galaxy S23 vs. S22 5G Performance in Thailand

Speedtest Intelligence shows that the Samsung Galaxy S23 Ultra was the only S23 model to achieve faster median 5G speeds than its predecessor in Thailand during the first month after launching. The S23 Ultra outperformed the S22 Ultra 222.21 Mbps to 198.74 Mbps over 5G for download speed and 33.57 Mbps to 30.10 Mbps for upload speed, respectively. The S23 and S23+ were not statistically faster, though the S23+ and S23 had median 5G download speeds of 202.64 Mbps and 229.56 Mbps, respectively. Median 5G multi-server latency showed close parity with the S22 ranging from 31.06 ms to 32.34 ms and the S23 ranging from 30.40 ms to 34.14 ms.

Recommendation: Thai Galaxy S22 Ultra users should feel confident in upgrading your phones to the S23 Ultra, especially for the new features. If you are a S22 and S22+ 5G user, you should absolutely consider upgrading, but might not yet see faster speeds.

Samsung Galaxy S23 results showed potential in the United Kingdom, but you still may want to wait to upgrade

Chart of Samsung Galaxy S23 vs. S22 5G Performance in United Kingdom

New 5G data from the U.K. reveals that while the new Samsung Galaxy S23 models have higher median download speeds, the S23 models are not statistically faster than the S22 models. The S22 models had median 5G download speeds that ranged from 113.18 Mbps to 129.16 Mbps, and the S23 models ranged from 123.57 Mbps to 137.20 Mbps. 5G download speeds in the U.K. weren’t the slowest we saw among the countries we surveyed, but they were quite close to Poland’s bottom-tier results. The S23 Ultra was one stand-out performer, which had a faster median 5G upload speed than the S22 Ultra at 15.36 Mbps to 13.07 Mbps, though the other models weren’t significantly faster, but came close. Median multi-server latency over 5G was too statistically close to call, with the S22 models between 43.04 ms and 45.09 ms, and the S23 models between 41.77 ms and 46.63 ms. 

Recommendation: U.K. Samsung Galaxy S22 users should wait to upgrade their phones to the S23 models unless you’re dying for the S23’s new features. But don’t expect faster results quite yet, especially as the U.K. continues to lag behind other more mature 5G markets around the world.

If you have 5G and a Samsung Galaxy S22 in the United States, don’t hesitate to upgrade to an S23 model

Chart of Samsung Galaxy S23 vs. S22 5G Performance in United States

New data from Speedtest Intelligence reveals that during the first month of the Samsung Galaxy S23 series’ availability, the S23 and S23 Ultra outperformed the S22 and S22 Ultra for 5G download speeds, respectively, while the S23+ and S22+ were statistically too close to call. The S23 raced ahead of the S22 177.15 Mbps to 145.91 Mbps, and the S23 Ultra was faster than the S22 Ultra at 187.83 Mbps to 161.87 Mbps. All of the S22 and S23 models outperformed the median 5G download speed in the U.S. during Q4 2022. The Samsung S23 Ultra was the only S23 model to statistically outperform its counterpart for median 5G upload speeds, with an upload speed of 17.56 Mbps to 14.60 Mbps. The S23 and S23+ were too close to call. Looking at median multi-server latency over 5G, the S23 Ultra edged ahead of its S22 Ultra counterpart 50.44 ms to 51.52, while the other S23 didn’t have a statistical leg up. 

Recommendation: U.S. Samsung Galaxy S22 users shouldn’t hesitate to upgrade to the S23 models, especially for the new features and hardware — particularly if you want the S23 Ultra’s 200 MP camera. With 5G networks increasingly getting faster, we suspect the S23 models have yet to see their full potential in the U.S., too.

The Speedtest® Android app can help benchmark your device’s 5G performance

After promising launches that have seen the Samsung Galaxy S23 models pull ever-so-slightly ahead in the U.S. and Germany, you can track how the Samsung Galaxy S23 performs on our next release of Ookla Market Reports™. If you recently upgraded your phone, be sure to download the Android Speedtest app to make sure you are getting the speeds you need along with access to video testing. We’ll be back throughout the year with fresh data on new phone launches, so if you’re considering upgrading your phone, be on the lookout for a new Ookla® device report.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 5, 2020

Unable to Connect — The Most Significant Online Service Outages in Q3 2020

“Is it down?” frustrated users asked themselves during the multiple online service outages in Q3 2020. The fourth installment of our online service outage tracking series used Downdetector® data from Q3 2020 and focused on the following online service categories: cloud services, collaboration platforms, financial services, gaming, internet service providers and social media.

Cloud services

Cloudflare (July 17, 2020): 14,198 reports at peak

Downdetector_Cloudflare_Outage_1020

On July 17, a major disruption in Cloudflare’s service broke the internet, taking multiple online services down with it. Users rushed to Downdetector to log issues with multiple services that rely on Cloudflare for content delivery, including 4chan, DoorDash and Zendesk. At the peak of the outage, there were 14,198 reports of issues with the service in the U.S.

Azure (September 28, 2020): 2,846 reports at peak

Azure, Microsoft’s cloud service, was affected by September 28’s Microsoft-wide outage (see next category). Users from Germany, India, Japan and the U.S. stated they had issues with the cloud service. That day, there were 2,846 reports of issues at the peak of the outage in the U.S.

Collaboration platforms

Office 365 (September 28,2020): 20,437 reports at peak

Downdetector_Office365_Outage_1020

Microsoft’s suite of online collaboration services including Outlook, Sharepoint, OneDrive and Skype went down on September 28 (along with Azure, see above). Logs of issues with the services started coming into Downdetector at 3 p.m Pacific. Most users stated being unable to log in or connect to the server. At the peak, there were 20,437 reported issues in the U.S. Users from Japan and India also logged problems with the service that day.

Zoom (August 24, 2020): 17,874 reports at peak

On August 24, users were upset to find that they were unable to connect with their coworkers, friends and family through Zoom. Most users stated problems with logging in and joining a conference. There were 17,874 reports of issues in the U.S. at the peak of the outage. Users in the U.K. and Canada also had issues with the video conferencing service that day.

Google Drive (September 24, 2020): 14,715 reports at peak

Users in the U.S., Philippines and Indonesia were unable to collaborate on projects, upload files or access their documents stored in Google Drive on September 24. At the peak of the outage in the U.S., there were 14,715 reported issues. Users of Google products YouTube and Gmail also logged issues in Brazil, Germany, India, Japan, Mexico and the U.K.

Slack (September 29, 2020): 1,396 reports at peak

Slack received 1,396 logs of issues at the peak of the outage reports on September 29. Users in the U.S. had problems with sending messages, videos and images to their peers — and some were unable to connect to the platform at all.

Financial services

TD Ameritrade (August 18, 2020): 7,814 reports at peak

Downdetector_TD-Ameritrade_Outage_1020

The online stock investment tool reportedly went down on August 18. Users were unable to log into their account or buy and sell stocks. At the peak of the outage, there were 7,814 reports of issues in the U.S. There were two other notable outages that month — August 17 with 5,816 reports at peak and August 31 with 6,893 reports at peak.

Gaming

Steam (August 5, 2020): 69,255 reports at peak

Downdetector_Steam_Outage_1020

Users from Brazil, Germany, Japan, the U.K and the U.S. submitted issues with Steam on August 5. Most users stated problems when trying to log into the platform and play with other users. At the peak of the outage in the U.S, there were 69,255 reports of issues with the gaming platform.

Fall Guys (September 2, 2020): 2,890 reports at peak

The Fall Guys status page on Downdetector showed there were problems with the popular online game on September 2. Users in Brazil, the U.K. and the U.S. were struggling to play the game online. That day, 97% of reports stated problems with the server connection.

Internet service providers

Spectrum (July 29, 2020): 56,318 reports at peak

Downdetector_Spectrum_Outage_1020

Spectrum users from the both coasts of the United States flooded Downdetector with logs of issues with the service when they started experiencing problems with their internet connections. Complaints with the service started surging at around 5 p.m. Pacific and lasted for about an hour. At the peak of the outage there were 56,318 reports of issues.

CenturyLink (August 30, 2020): 11,543 reports at peak

CenturyLink customers on the East Coast of the U.S. had problems with their internet service on August 30 starting around 2 a.m. Pacific and ending around 8 a.m. Pacific. There were 11,543 reports of issues at the peak of the outage.

Social Media

WhatsApp (July 14, 2020): 148,573 reports at peak

Downdetector_WhatsApp_Outage_1020-1

A multi-country outage affected WhatsApp on July 14. Users from all over the world stated problems with sending and receiving messages on the Facebook-owned app. The country with the most issues submitted was Germany with 148,573 reports of issues at the peak of the outage. Users in Brazil, India, the Netherlands, Mexico, Spain and the U.K. were also affected by the outage.

Facebook (September 17, 2020): 30,918 reports at peak

Facebook users from multiple countries experienced problems with the social media platform on September 17. More than half of the logs were labeled as “total blackout” — users were unable to access the platform or any of its features. There were 30,918 reports of issues at the peak of the outage in the U.S. Users in Italy, Poland and the U.K. also had problems with Facebook that day.

Want to know when an online service is down? Keep up with outages by visiting Downdetector.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 18, 2023

New Speedtest Data Shows Starlink Performance is Mixed — But That’s a Good Thing

Satellite providers are playing no small part in the rapid expansion of global connectivity. Some experts predict there will be 58,000 satellites orbiting the earth by 2030 — a nearly 725% increase from 2023. Ookla® is back with our ongoing satellite internet series with compelling, fresh data for satellite providers in Africa, Europe, and Oceania during Q2 2023, including SpaceX’s Starlink, Viasat, and Skylogic.

This analysis includes Starlink Net Promoter Score (NPS) data for France, Germany, Italy, New Zealand, and the United Kingdom, year-over-year data for satellite providers in Europe and Oceania from Q2 2022 to Q2 2023, and new Q2 2023 data from Starlink in Africa.

Starlink users across different continents continue to love the service

Using Speedtest Intelligence®, we examined NPS ratings data for Starlink users against an aggregate of all fixed broadband providers combined. 

NPS is based on Speedtest® user responses after being asked how likely they are to recommend their provider to friends or family on a 0 to 10 scale. NPS ratings are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), and is calculated as (% Promoters – % Detractors) x 100. Any NPS score above 0 indicates that a provider’s audience is more loyal than not.

Chart of NPS Performance in Select Countries

As you can see from the above image, Starlink users in France, Germany, Italy, New Zealand, and the U.K. had an NPS score much higher than the aggregate score for all fixed broadband providers combined during Q2 2023. France had the highest NPS among the aggregate of fixed broadband providers for the countries we surveyed at -15.98 and fixed broadband providers had a much faster median download speed at 165.37 Mbps to Starlink’s 107.56 Mbps. In New Zealand there was a similar story with the aggregate of fixed broadband providers having a -20.40 NPS to Starlink’s 48.83, while having a faster median download speed 147.86 Mbps to 113.78 Mbps during Q2 2023.

Germany, which had the lowest NPS rating of aggregate of fixed broadband providers in Europe at -30.10, also had the smallest difference in NPS with Starlink scoring 38.19. Interestingly, the aggregate of fixed broadband providers and Starlink both had similar median download speeds at 83.16 Mbps and 82.56 Mbps, respectively, during Q2 2023.

Of note, Starlink had much higher NPS ratings and median download speeds than the aggregate of all fixed providers combined in Italy and the U.K., respectively, during Q2 2023. Starlink’s NPS was 50.20 to -25.61 for the aggregate of all fixed broadband providers in Italy during Q2 2023, while the median download speeds were 100.68 Mbps to 63.99 Mbps. In the U.K., Starlink’s NPS was 47.18 to -26.88 for the aggregate of all fixed broadband providers combined, with the median download speeds a little closer, 100.11 Mbps to 77.38 Mbps, respectively. 

In our last report, we found a wide NPS gap between U.S. rural Starlink users — who often have fewer options for fixed broadband access — and the corresponding aggregate of fixed broadband providers. Given that all five of these countries have rural or remote regions that are underserved or not served by traditional broadband offerings, it may be no surprise that Starlink users who reside in those areas may feel positive about having access to fast broadband internet. 

Starlink speeds over 100 Mbps in 14 European countries during Q2 2023, speeds stabilizing across Europe

Key takeaways:

  • Starlink results were the fastest among satellite providers we surveyed.
  • Starlink quarter-to-quarter speeds improved or remained about the same (between 5% and -5%) in 23 countries, while decreasing in 4 countries.
  • Among the 27 European countries we surveyed, Starlink had median download speeds greater than 100 Mbps in 14 countries, greater than 90 Mbps in 20 countries, and greater than 80 in 24 countries, with only three countries failing to reach 70 Mbps.
  • Skylogic, while delivering speeds slower than Starlink, showed stabilized broadband speeds over the past year for those seeking a Starlink alternative.

Over the past year, we’ve seen huge developments in the global satellite market, Europe notwithstanding, with Amazon’s Project Kuiper moving forward, the EU creating its own satellite constellation, and OneWeb and Eutelsat merging. While Starlink continues to lead for performance among satellite providers we surveyed, Starlink has experienced some major hurdles over the past year as users flock to the service and speeds have subsequently dipped — but of note those concerns seem to have started allaying in most of Europe during Q2 2023.

At first glance, year-over-year median download speeds for Starlink are about the same (-5% to 5%) or better (greater than 5%) from Q2 2022 to Q2 2023 in 15 countries and slower (decreasing more than 5%) in 8 countries. But among the 27 countries we surveyed during Q2 2023, Starlink had speeds faster than the aggregate of all fixed broadband providers combined in 11 countries (Austria, Belgium, Bulgaria, Croatia, Czechia, Estonia, Greece, Ireland, Italy, Latvia, and the U.K.) Those speeds were most notably faster in Croatia and Greece for Starlink at 94.41 Mbps to 45.24 Mbps and 108.97 to 44.09 Mbps, respectively, during Q2 2023. Speeds were about the same in four countries (Finland, Slovenia, Germany, and Lithuania), and speeds were slower than the aggregate of fixed broadband providers in 12 countries, most notably in Poland, Spain, Romania, Denmark, and France which saw between 50% and 105% faster aggregate fixed broadband speeds than Starlink.

Quarterly download speeds stabilizing or improving

Looking at results from Q1 2023 to Q2 2023, median download speeds for Starlink remained about the same (between 5% and -5%) in 23 countries, while decreasing in four countries. That’s a big deal, especially given Starlink had median download speeds greater than 100 Mbps in 14 countries, and greater than 90 Mbps in 20 countries, and greater than 80 in 24 countries — with only three countries failing to reach 70 Mbps.

While trailing Starlink speeds, Skylogic recorded median download speeds in Italy at 29.21 Mbps during Q2 2023, a roughly 27% statistical increase year-over-year from 22.28 Mbps during Q2 2022. Notably, Skylogic recorded a median download speed of 68.44 Mbps in Italy during Q1 2023. Among the various countries we recorded Skylogic data for during the past year, the range of median download speeds varied between 19.53 Mbps and 68.44 Mbps, with most speeds between 28 and 50 Mbps, all fast enough to stream 4K video online. Viasat, had relatively similar download speeds in Germany and Italy at 17.22 Mbps and 17.45 Mbps, respectively, during Q2 2023. 

Top 10 fastest Starlink download speeds in European countries

Chart of Top 10 Fastest Starlink Median Download Speeds in Europe

Starlink in Switzerland had one of the fastest median download speed among countries with Starlink during Q2 2023 at 122.47 Mbps, followed by Denmark (117.38 Mbps), Austria (111.91 Mbps), Belgium (111.20 Mbps), Hungary (108.97 Mbps), France (107.56 Mbps), Ireland (104.42 Mbps), Estonia (102.38 Mbps), Portugal (101.75 Mbps), and Latvia (100.94 Mbps). Sweden, Italy, Bulgaria, and the U.K. all followed but had speeds greater than 100 Mbps.

Upload speeds for Starlink are down year over year, but quarterly speeds almost all improved or were about the same

Upload speeds for Starlink mostly decreased notably year over year, with only the U.K. showing an improved median upload speed in Q2 2023 out of 27 countries surveyed. However, looking quarter to quarter, Q2 2023 upload speeds for Starlink stayed about the same or improved in 25 out of 27 countries, with only Greece and Ireland showing declines. For upload speeds, Starlink all 27 countries we surveyed had upload speeds between 10 Mbps and 15 Mbps except Portugal (17.70 Mbps), Hungary (16.91 Mbps), Croatia (16.12 Mbps), Bulgaria (15.93 Mbps), Romania (15.82 Mbps), Spain (15.79 Mbps), and Poland (9.11 Mbps). Starlink in Greece was the only instance of a satellite provider in Europe having an upload speed greater than the aggregate of all fixed providers combined, 12.97 Mbps for Starlink to 7.85 Mbps for the aggregate of fixed broadband providers combined. Skylogic showed upload speeds lower than 4 Mbps in both Austria and Italy during Q2 2023. Viasat had upload speeds of 3.51 Mbps in Germany and 4.69 Mbps in Italy during Q2 2023. 

Multi-server latency is stabilizing for Starlink users across Europe

As an low-earth orbiting (LEO) satellite internet provider, Starlink has a leg up on some satellite competitors who rely on further away geosynchronous-earth orbit (GEO) and medium-earth orbit (MEO) satellite constellations. However, once again, all the aggregates of all fixed broadband providers in Europe had much lower multi-server latencies than Starlink, Viasat (which had latencies over 600 ms) and Skylogic (which had latencies over 700 ms). That being said, Starlink still saw multi-server latencies under 60 ms in the U.K. (51.26 ms), Spain (53.37 ms), Portugal (55.84 ms), and Belgium (59.34 ms). Starlink saw most countries’ multi-server latencies between 60 and 90 ms.

Starlink speeds stabilize in Oceania

Oceania, the second least densely populated continent in the world to Antarctica, has rural and remote populations that benefit from (and even rely on) satellite internet connections. Luckily for rural and remote Starlink users, they’ve probably seen a good amount of stability over the past year with Q2 2023 median download speeds in New Zealand at 113.78 Mbps (105.99 Mbps in Q2 2022) and Australia at 104.92 Mbps (102.76 Mbps in Q2 2022). Tonga, which is very remote, saw download speeds drop from 45.25 Mbps in Q2 2022 to 37.95 Mbps in Q2 2023. 

Upload speeds also showed some stability with Australia going from 10.45 Mbps in Q2 2022 to 11.33 Mbps during Q2 2023 and New Zealand going from 12.31 Mbps to 14.62 during the same time period. Tonga saw a notable drop in speeds year over year from 19.26 Mbps in Q2 2022 to 6.66 Mbps Q2 2023. 

Multi-server latency, which usually will be higher for satellite internet options, showed promising results for Starlink in Oceania during Q2 2023. Multi-server latency dropped noticeably in New Zealand year over year, going from 89.38 ms in Q2 2022 to 46.42 ms in Q2 2023. Australia saw a more modest drop with multi-server latency going from 63.04 ms to 59.78 ms from Q2 2022 to Q2 2023. Tonga saw an increase in multi-server latency from 125.24 ms to 137.16 ms during the same time period.

Starlink in Africa is off to a promising start

Chart of Satellite Performance in Africa, Q2 2023

Starlink, which first launched on the African continent in Nigeria this past January, is showing intriguing early results. Speedtest Intelligence showed that Starlink in Nigeria had a faster median download speeds than all aggregate fixed broadband providers combined at 63.69 Mbps to 15.60 Mbps during Q2 2023. Upload speeds were more similar during the same time period with Starlink at 13.72 Mbps and the aggregate of all fixed broadband providers combined at 10.60 Mbps. Starlink did have a marginally higher multi-server latency at 55.88 ms to 50.26 ms during Q2 2023.

In Rwanda, median download speeds were a little closer with Starlink recording a median download speed at 63.10 Mbps in Q2 2023 compared to the aggregate of all fixed broadband providers combined at 34.55 Mbps. Starlink trailed behind for median upload speed at 6.88 Mbps to 10.05 Mbps for fixed broadband providers during Q2 2023. Multi-server latency for Starlink was much higher at 320.45 ms to 29.04 ms for fixed broadband providers during the same time period.

The 2023 space revolution is off to a huge start

Here are some major updates about what’s next for various different satellite competitors:

After delays, Amazon’s Project Kuiper aim to launch prototype satellites this fall

Facing a series of rocket-related delays, Amazon recently announced it could send its first two Project Kuiper prototypes into orbit in late September. That news follows a recently announced $120 million 100,000-square-foot satellite processing facility at NASA’s Kennedy Space Center in Florida. Planning on offering internet service in 2025, Amazon is slated to have half of its 3,236 LEO satellite constellation in space by 2026.

China’s grand ambitions to provide internet connectivity to over 362 million people

According to the Wall Street Journal, over 362 million people in China don’t have access to the internet — which is about 1 in every 4 people in China, a large portion of which live in rural or remote communities. In order to overcome that connectivity gap, China is looking to the sky to create its own satellite constellation with potentially over 12,000 satellites. China’s biggest gap seems to be with recreating the success of SpaceX’s reusable rockets — however, initial tests are far underway and a host of reusable rockets are slated for test launches in 2024. 

SpaceX’s Starlink service offerings are about to rapidly expand

While Starlink continues to lead among satellite providers in most areas of the world, their expansion is only starting. Looking at the Starlink availability map, Starlink has an incredibly busy rest of 2023 and 2024 in Africa, Asia, and South America — and they’re marking their intent to expand into most of the world. That comes as Starlink marked launching over 5,000 satellites into space at the end of August. With some wiley entrepreneurs already renting out their Starlink “Dishy McFlatfaces” to vacationers and campers for $25-30 dollars a day, satellite connectivity is truly becoming a full-time gig.

Viasat’s bad luck might affect entire industry

Viasat launched the first of its three long-awaited Viasat-3 arrays — but then their first satellite suffered an antenna anomaly, which prevented a large reflector to deploy that affects whether or not the satellite can operate as intended. While Viasat is rushing to solve the issue, this could ultimately trigger a $420 million insure claim for the loss of the $700 million satellite. With such a high-value loss, this could send ripples through the satellite industry, causing insurance premiums to skyrocket for companies looking to mitigate potential losses through insurance. All of this comes on the heels of acquiring Inmarsat in May for $7.3 billion to expand its satellite arrays and spectrum holdings. We’ll be watching to see whether or not Viasat can find a solution. 

Eutelsat and OneWeb merger imminent, big moves abound

The Eutelsat and OneWeb merger should make competitors take notice — combining satellite networks, expanding enterprise offerings, and competing in emerging markets has big revenue potential — with OneWeb having an already established LEO network of 630 satellites and Eutelsat offering 36 GEO satellites. Of note, OneWeb recently inked a deal with Telstra in Australia to provide satellite backhaul for locations “where satellite backhaul is a preferred or only viable option.” OneWeb is also partnering with the European Space Agency to develop a next-gen 5G beam-hopping satellite, which could quickly increase connectivity for people traveling or for disaster areas that need emergency connectivity. Shareholders are set to vote on approving the merger on Sept. 28.

European Union greenlights multi-orbit constellation

With grand ambitions to launch a multi-orbit, €6 billion constellation in 2024, the European Union is partnering with a consortium of industry players including Airbus, SES, Eutelsat, Hispasat, and Thales to develop the EU’s IRIS² project. The EU still expects to have the first of its satellites go live by the end of 2024 and have a fully operational constellation by 2027.

HughesNet aiming to launch Jupiter 3 array in Q2 2023

HughesNet successfully launched its Jupiter 3 array on July 29, which aims to provide U.S. and Latin America consumers with higher broadband download speeds. While the actual satellite will take some time to reach its geosynchronous orbit and deploy, this satellite adds 500 Gbps of Ka-band capacity for HughesNet, which could see consumers reaching download speeds between 50 Mbps and 100 Mbps. We’ll be eagerly awaiting Speedtest® results from HughesNet’s Jupiter 3 array.

Ookla will continue monitoring new satellite internet developments

2023 continues to be an important year for satellite internet providers. Satellite connectivity is something we’ll be watching closely and we’ll continue our series next quarter with Q3 2023 data from select continents including North America. In the meantime, be sure to download the Speedtest app for Windows and Mac computers or for iOS or Android for devices and see how your satellite internet stacks up to our results.

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