| January 14, 2021

Apple has 5G! But How Fast is the iPhone 12?


Apple’s 5G-capable iPhone 12 is the latest step in the continuous cycle of new technical specifications, new network components, new (or refarmed) radio spectrums and compatible user equipment that aim to deliver enhanced 5G user experience. At Ookla®, we are fortunate to have a front-row seat to observe these advances and we were thrilled when Apple announced its first 5G devices on October 13, 2020. Given the popularity of Apple’s devices, this release marks a major milestone on the way to 5G becoming mainstream.

iPhone 12 launch drives spikes in 5G testing

The daily count of unique devices worldwide that are capable of connecting to 5G jumped dramatically when each new iPhone 12 variant launched. We saw a 138.3% increase when comparing the day the iPhone 12 5G and iPhone 12 Pro 5G were released to the mean of the previous week. On the day the iPhone 12 Mini 5G and iPhone 12 Pro Max 5G launched, there was a further 44.3% increase over that one-day spike.

Daily-Trend_5G-Capable-Devices_Year_0121-1

Pro 5G and Pro Max 5G are the most popular iPhone 12 models

We examined Speedtest® results from the launch date of each model through the end of the year to see which iPhone 12 models are the most popular in 15 major cities across the globe. We found that most Speedtest users have opted for the “Pro” models. The iPhone 12 Pro Max 5G showed the highest number of samples among iPhone models in Singapore, Dubai, Hong Kong, New York, Riyadh and Sydney. The iPhone 12 Pro 5G showed the most samples in London, Madrid, Rome, Helsinki, Zürich, Berlin, Amsterdam, Seoul and Tokyo. While the more affordable models were less popular than the Pro models across all the cities on our list, the iPhone 12 Mini saw the most adoption in Tokyo and the iPhone 12 5G saw the most adoption in Rome.

iPhone-12-Model-Popularity_0121

Seoul tops list of iPhone 12 5G speeds

We analyzed Speedtest Intelligence® data for iPhone 12 devices in the same 15 cities and found that Seoul had the fastest median speed over 5G, followed by Dubai and Riyadh. Seoul also had the fastest upload speed by a considerable margin. This is not a surprise given reports that there are more than 100K 5G base stations in South Korea. It is interesting to note that European cities are relatively close to each other in terms of median download and upload speeds. That is good news for the 5G action plan of the European Commission and their target of having uninterrupted 5G coverage on major terrestrial transport paths by 2025.

iPhone-12-5G-Median-Speeds_0121

Each of these markets utilizes its own unique approach to 5G. Today, the United States is the only market where iPhone 12 models support 5G high-bands, namely n260 and n261. This is to support existing commercial 5G deployments in the mmWave spectrum across all three Tier 1 operators.

Elsewhere on the globe mid-band (specifically the 3300-3800 MHz range in most countries) is the most common frequency range for initial 5G roll-outs. There are several reasons for this, ranging from principles of electromagnetic wave propagation to marketing strategies. High-band frequency ranges (above 24 GHz with 400-800 MHz contiguous bandwidth) can do wonders in terms of download speeds, but due to limited propagation characteristics, it can be challenging to provide a mmWave coverage layer across entire markets. In order to mitigate this well-known challenge, operators tend to rely on the lower frequency bands for coverage and selectively deploy mmWave applications in targeted areas (such as high-traffic locations).

Depending on market dynamics and spectrum availability, most providers choose non-standalone (NSA) 5G configuration with an LTE anchor. Operators with limited amounts of FR1 spectrum tend to use dynamic spectrum sharing (DSS), a feature which allows both LTE and New Radio (NR) operation on the same slice of spectrum at the same time. This feature enables a relatively easy deployment of 5G coverage layers, and is a stepping stone to standalone 5G (5G SA). In addition to these commonly observed strategies, a few operators are considering pushing the limits of digital convergence with open radio access networks (RAN).

No matter which strategy an operator chooses, one important fact about 5G does not change: access to a trio of low, mid and high bands and a strategy for rolling out 5G SA is critical. Deployment of the 5G SA core unlocks the potential of enhanced mobile broadband (eMBB), ultra-reliable low latency communication (uRLLC) and massive machine type communications (mMTC).

Operator breakdown: iPhone 12 performance in select cities

5G deployments vary greatly from country to country, depending on spectrum allocated and the particular channel bandwidths each operator has deployed. This makes comparisons between countries difficult, as these factors directly impact the peak 5G speeds achievable in that market. However, looking at four major cities, we can see that performance by operator also varies.

iPhone-12-5G-Median-Speeds_Seoul_0121

In Seoul, the fastest city for 5G on the list above, the 3.5 GHz (Band n78) is used with 80 to 100 MHz channels per operator, and B2C mmWave (which would add a whopping 800 MHz channels per operator) is on the horizon. Here, LG U+ showed the fastest median download speed over 5G on the iPhone 12 in Seoul at 625.03 Mbps. SK Telecom was second and KT third.

iPhone-12-5G-Median-Speeds_Hong-Kong_0121

The three Hong Kong mobile operators that launched commercial 5G networks on April 1, 2020 ranked fastest for iPhone 12 5G median download speed rankings in Hong Kong. China Mobile HK, the only 5G network provider in Hong Kong that has acquired 3.3 GHz (3380-3400 MHz) and 3.5 GHz (3400-3460 MHz) continuous bandwidth spectrum was the fastest of these three at 212.77 Mbps. CSL and 3 Hong Kong were a close second and third, respectively. SmarTone, which launched its 5G network a month later, was fourth.

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The 3.5 GHz band is not yet available in the Netherlands, but this did not slow down Dutch operators in launching their commercial 5G networks in 2020. According to Speedtest Intelligence data, KPN Mobile was comfortably at the top, with a median download speed of 211.80 Mbps over 5G using the iPhone 12 in Amsterdam during Q4 2020. T-Mobile was second and Vodafone third.

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While Spanish operators currently benefit from the n78 band, the next step is expected to be the delayed addition of low bands (700 MHz). In Madrid, Vodafone showed the fastest median download speed over 5G using the iPhone 12 during Q4 2020 at 232.51. Orange was second fastest, Yoigo third and Movistar at fourth.

We will continue to monitor how Apple’s 5G-capable devices impact the global market. Contact us to learn more about how Speedtest Intelligence can help you understand the latest developments in your market.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 22, 2021

Revisiting iPhone 12 5G Performance Across the Globe


As we previously covered, the iPhone 12 is finally allowing Apple enthusiasts to connect to 5G. We’re back with fresh data to see how user adoption and new 5G rollouts have affected performance worldwide.

Unique 5G-capable device counts have leveled off

After the launch of various iPhone 12 models, the daily count of unique devices worldwide that are capable of connecting to 5G spiked significantly compared to the year as a whole. The daily trend of unique 5G-capable devices as a percentage of the whole year is dramatically higher than before the iPhone 12 models launched, but has remained relatively steady since December.
Daily-Trend_5G-Capable-Devices_Year_0221

Pro 5G and Pro Max 5G are the most popular iPhone 12 models

We looked again at Speedtest® results from the launch date of each model, this time including data through the end of January, to see which iPhone 12 models are the most popular. This time we added five additional cities for a total of 20 major cities across the globe. We still found that most Speedtest users have opted for the “Pro” models.

The iPhone 12 Pro Max 5G showed the highest number of samples among iPhone models in Bangkok, Kuwait City, Singapore, Abu Dhabi, Dubai, Riyadh, Hong Kong, New York, London, Madrid and Sydney. This was a change for both London and Madrid, which had previously had more samples from the iPhone 12 Pro 5G.

The iPhone 12 Pro 5G showed the most samples in Seoul, Zürich, Berlin, Amsterdam, Warsaw, Helsinki, Rome, Barcelona and Tokyo. While the more affordable models were less popular than the Pro models across all the cities on our list, the iPhone 12 Mini saw the most adoption in Tokyo and the iPhone 12 5G saw the most adoption in Rome and Madrid.
iPhone-12-Model-Popularity_0221

Seoul tops list of iPhone 12 5G speeds

As before, we analyzed Speedtest Intelligence® data for iPhone 12 devices in these 20 cities and found that Seoul had the fastest median speed over 5G, followed by several of the major cities of the Gulf Cooperation Council (GCC), namely Kuwait City, Abu Dhabi, Dubai and Riyadh.

It is also interesting to observe that, in the highly dynamic European market where many different network rollout approaches are possible, 5G download speeds in seven of nine European cities fell between 135-160 Mbps range on the iPhone 12. Helsinki and Warsaw were the exceptions in Europe, with 241.98 and 61.14 Mbps median download speeds, respectively.
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Operator breakdown: iPhone 12 performance in select cities

We also expanded our operator analysis to 10 cities. The following charts include median 5G speeds over iPhone 12 models of top operators with sufficient samples.

Operator rankings did not change in the four cities we previously analyzed. LG U+ in Seoul, China Mobile Hong Kong in Hong Kong and KPN Mobile in Amsterdam still had the fastest median 5G download speeds over the iPhone 12 in their local markets.
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Barcelona showed similar speeds by operator to those in Madrid. We could not yet determine whether Vodafone or Orange’s 5G networks were fastest for iPhone 12, but both providers had a solid lead over Movistar in both Madrid and Barcelona.
iPhone-12-5G-Median-Speeds_Barcelona_0221

United Arab Emirates was the fastest country for mobile according to the January 2021 Speedtest Global Index. As the capital and the second most populous city in the country, Abu Dhabi contributed to this average with median 5G download speeds of 396.06 Mbps on the iPhone 12 for Etisalat and 211.83 Mbps for du.
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In Bangkok, AIS showed the highest median 5G download speed over the iPhone 12 at 362.68 Mbps. TrueMove H followed at 242.22 Mbps. These two operators also had the highest number of Speedtest results over iPhone 12 among all operators analyzed for this article. Another popular operator in the region, DTAC, is not included in the chart due to limited iPhone 12 5G samples.
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Data from Speedtest Intelligence reveals that Sunrise had the fastest median 5G download speed over iPhone 12 by a considerable margin at 328.32 Mbps.
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Telekom in Berlin comfortably had the fastest median 5G download speed over iPhone 12 at 249.16 Mbps.
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As mentioned above, median 5G speeds over iPhone 12 lagged in Warsaw when compared with other European cities analyzed. This is likely due to the fact that the auction of 3.4-3.8 GHz bands did not take place as planned in Poland because of the pandemic. As of this analysis, Orange and T-Mobile’s 5G speeds for iPhone 12 devices were faster than Play, which trailed with 42.53 Mbps. We also saw 5G tests from Plus in Speedtest Intelligence, but the operator is not included in the above chart due to lack of iPhone 12 samples compared to other operators.
iPhone-12-5G-Median-Speeds_Warsaw_0221

We will continue to monitor how Apple’s 5G-capable devices impact the global market. Contact us to learn more about how Speedtest Intelligence can help you understand the latest developments in your market.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 20, 2019

An Expansive Analysis of European Mobile Roaming Speeds and Behaviors

Last year we took a look at how free roaming was working out for EU citizens in terms of speeds and latency. This year we’ve expanded our analysis to all European countries and included data on Wi-Fi roaming behavior. We’ve also added a little insight into how roaming might affect download speeds for visitors to Mobile World Congress (MWC) in Barcelona from February 25- 28, 2019.

Except where noted, this analysis is based on Speedtest data from Android devices on 4G LTE cellular connections during Q3-Q4 2018. We included data on any country with greater than 30 samples in all categories.

Most Europeans experience slower downloads while roaming

Roaming traffic is subject to deals struck between individual mobile operators on how that traffic will be prioritized, so roaming speeds can depend not only on the country of origin but also the country of destination and the plan a subscriber has selected.

Consider the following table where an Albanian experiences a mean download speed of 54.56 Mbps at home and then 38.47 Mbps while roaming elsewhere in Europe. This is expected as a roamer does not usually have a direct relationship with the mobile operator handling their data and calls abroad.

Mean Mobile Download Speeds in Europe
Speedtest Data | Q3-Q4 2018
Country Local Speed (Mbps) Roaming Speed (Mbps) % Difference
Austria 38.23 35.78 -6.4%
Belarus 16.15 19.49 20.7%
Belgium 52.58 35.42 -32.6%
Bulgaria 47.28 32.35 -31.6%
Croatia 43.83 43.60 -0.5%
Cyprus 37.13 20.58 -44.6%
Czech Republic 44.91 13.43 -70.1%
Denmark 48.83 34.89 -28.6%
Estonia 36.43 38.98 7.0%
Finland 39.33 38.20 -2.9%
France 39.94 34.97 -12.5%
Germany 33.77 28.57 -15.4%
Greece 41.35 38.08 -7.9%
Hungary 49.57 28.19 -43.1%
Iceland 69.27 35.58 -48.6%
Ireland 28.23 31.49 11.6%
Italy 32.18 43.12 34.0%
Kazakhstan 22.93 13.80 -39.8%
Latvia 30.88 33.79 9.4%
Liechtenstein 56.48 36.66 -35.1%
Lithuania 41.49 33.43 -19.4%
Luxembourg 50.91 25.08 -50.7%
Malta 56.34 34.27 -39.2%
Montenegro 45.45 49.97 10.0%
Netherlands 56.06 33.86 -39.6%
Norway 68.49 38.69 -43.5%
Poland 28.74 29.71 3.4%
Portugal 32.06 36.95 15.3%
Romania 36.64 30.74 -16.1%
Russia 20.91 20.47 -2.1%
Serbia 43.41 21.64 -50.1%
Slovakia 33.47 31.80 -5.0%
Slovenia 35.51 36.41 2.5%
Spain 36.07 22.37 -38.0%
Sweden 44.87 34.59 -22.9%
Switzerland 47.59 30.36 -36.2%
Turkey 38.19 28.77 -24.7%
Ukraine 26.07 25.48 -2.3%
United Kingdom 30.84 38.76 25.7%

Residents of the Czech Republic will face massive speed disappointment when roaming through the rest of Europe. Other countries with much better speeds at home than abroad include Luxembourg, Serbia, Iceland and Cyprus.

In ten European countries, citizens experience faster mobile downloads while roaming than they do at home. These include: Italy, the United Kingdom, Belarus, Portugal, Ireland, Montenegro, Latvia, Estonia, Poland and Slovenia. Most of these are among the slowest countries on this list, so it would make sense that their citizens would experience better speeds elsewhere in Europe than they do at home.

Europeans are connected to Wi-Fi most of the time

Customers sometimes try to get better speeds and avoid roaming fees (for those outside the E.U.) and data overages by connecting to Wi-Fi. The following table compares the percentage of time spent on Wi-Fi by a resident of a country with that of a visitor to the country.

Percentage of Time Spent on Wi-Fi in Europe
Speedtest Data | Q3-Q4 2018
Country Local Customers Visitors % Difference
Albania 61.9% 59.8% -3.4%
Andorra 73.6% 69.0% -6.2%
Armenia 61.5% 68.1% 10.7%
Austria 65.6% 36.7% -44.1%
Azerbaijan 67.0% 70.7% 5.5%
Belarus 63.9% 58.3% -8.9%
Belgium 71.1% 32.9% -53.7%
Bosnia and Herzegovina 71.9% 66.0% -8.2%
Bulgaria 65.2% 46.8% -28.2%
Croatia 66.1% 41.0% -38.0%
Cyprus 70.9% 58.4% -17.7%
Czech Republic 75.1% 38.9% -48.1%
Denmark 70.4% 52.9% -24.9%
Estonia 61.2% 45.6% -25.4%
Finland 56.6% 47.1% -16.7%
France 60.2% 43.1% -28.5%
Georgia 61.4% 62.2% 1.3%
Germany 72.2% 42.4% -41.3%
Greece 73.5% 52.2% -28.9%
Hungary 71.9% 35.0% -51.3%
Iceland 65.7% 58.2% -11.4%
Ireland 67.2% 52.4% -22.0%
Italy 64.1% 48.9% -23.7%
Kazakhstan 57.7% 64.7% 12.3%
Latvia 60.9% 43.8% -28.1%
Liechtenstein 71.7% 58.2% -18.9%
Lithuania 66.8% 43.3% -35.1%
Luxembourg 63.6% 26.0% -59.1%
Macedonia 65.3% 52.9% -18.9%
Malta 74.3% 58.0% -22.0%
Moldova 67.2% 67.3% 0.2%
Montenegro 63.6% 65.2% 2.5%
Netherlands 73.0% 42.5% -41.7%
Norway 74.7% 59.7% -20.1%
Poland 62.5% 48.1% -23.1%
Portugal 69.1% 54.7% -20.9%
Romania 62.4% 48.7% -21.9%
Russia 58.8% 65.9% 12.2%
San Marino 66.8% 39.7% -40.6%
Serbia 68.6% 61.2% -10.7%
Slovakia 69.6% 35.1% -49.6%
Slovenia 63.3% 26.4% -58.3%
Spain 70.8% 53.0% -25.2%
Sweden 71.8% 44.9% -37.4%
Switzerland 62.4% 47.2% -24.4%
Turkey 61.7% 73.0% 18.4%
Ukraine 61.5% 62.4% 1.5%
United Kingdom 71.3% 54.0% -24.3%

Finland showed the lowest time spent on Wi-Fi by residents at 56.6%. Kazakhstan was second at 57.7% followed by Russia (58.8%), France (60.2%) and Latvia (60.9%). The Czech Republic showed the highest time spent on Wi-Fi by residents at 75.1%. Norway was second at 74.7% followed by Malta (74.3%), Andorra (73.6%) and Greece (73.5%).

When it comes to time spent on Wi-Fi by visitors, Luxembourg had the lowest percentage at 26.0%. Slovenia was second at 26.4% followed by Belgium (32.9%), Hungary (35.0%) and Slovakia (35.1%). Turkey showed the highest time spent on Wi-Fi by visitors at 73.0%. Azerbaijan was second at 70.7% followed by Andorra (69.0%), Armenia (68.1%) and Moldova (67.3%).

Luxembourg saw the largest difference in time spent on Wi-Fi between residents and visitors with visitors using Wi-Fi 59.1% less than residents. Slovenia was close behind at 58.3%, followed by Belgium (53.7%) and Hungary (51.3%). On the other end of the spectrum, visitors to Turkey were on Wi-Fi 18.4% longer than residents followed by Kazakhstan (12.3%) and Russia (12.2%).

Roaming dramatically increases latency in Europe

Because roaming signals are routed through a user’s home network, latency is always an issue in roaming. Speedtest data shows that latency while roaming is a much larger issue for residents of some countries than it is for others.

Comparing European Latency In-Country and Abroad
Speedtest Data | Q3-Q4 2018
Country Local Latency (ms) Roaming Latency (ms) % Difference
Austria 24 83 245.8%
Belarus 32 75 134.4%
Belgium 24 81 237.5%
Bulgaria 24 126 425.0%
Croatia 32 86 168.8%
Cyprus 20 194 870.0%
Czech Republic 24 86 258.3%
Denmark 24 98 308.3%
Estonia 23 78 239.1%
Finland 26 104 300.0%
France 42 87 107.1%
Germany 33 87 163.6%
Greece 27 137 407.4%
Hungary 22 94 327.3%
Iceland 18 163 805.6%
Ireland 34 114 235.3%
Italy 52 116 123.1%
Kazakhstan 35 164 368.6%
Latvia 24 94 291.7%
Liechtenstein 40 90 125.0%
Lithuania 26 108 315.4%
Luxembourg 23 73 217.4%
Malta 18 141 683.3%
Montenegro 18 42 133.3%
Netherlands 26 81 211.5%
Norway 36 109 202.8%
Poland 33 104 215.2%
Portugal 27 102 277.8%
Romania 26 131 403.8%
Russia 42 161 283.3%
Serbia 22 76 245.5%
Slovakia 30 69 130.0%
Slovenia 21 69 228.6%
Spain 45 118 162.2%
Sweden 30 118 293.3%
Switzerland 26 75 188.5%
Turkey 26 115 342.3%
Ukraine 35 116 231.4%
United Kingdom 37 107 189.2%

Residents of Cyprus saw an average latency of 194 ms while roaming in Europe. The country with the second highest latency for residents roaming abroad was Kazakhstan at 164 ms, followed by Iceland (163 ms). Russia (161 ms) and Malta (141 ms). In contrast, Montenegro had a lower latency for residents roaming abroad than Italy did for residents using their mobile phones locally.

Roaming performance at MWC

MWC, the largest mobile conference in the world, has Barcelona teeming with visitors from across the globe all trying to connect to their home networks. During February 2018 we saw an average download speed of 34.31 Mbps while roaming in Barcelona and a mean latency of 201 ms. Visitors from the U.K. saw an average download speed of 49.00 Mbps and a mean latency of 111 ms, while those from Italy averaged a download of 32.88 Mbps and a latency of 128 ms.

What will the performance look like at this year’s conference? Schedule a meeting or come see us in Hall 2 at Booth 2i25 to learn more about our roaming data.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 30, 2021

5G in Europe: EU Targets Require a Rethink

Monitoring progress of the EU’s Digital Decade

We recently attended the European 5G Observatory’s workshop, “5G in the Digital Decade,” which provided an overview of progress towards the EU’s 5G Action Plan targets and also looked ahead to the new targets as set out in the EU Digital Decade. The European Commission presented its vision of the region’s Digital Decade in March 2021, providing targets (the Digital Compass) for the digital transformation of Member States by 2030. Progress towards these targets is measured through the existing Digital Economy and Society Index (DESI), a key component of which focuses on connectivity. The relevant 2030 goals here are to provide Gigabit access to all EU households and 5G coverage in all populated areas.

The connectivity component of DESI is made up of a mix of demand and supply-side factors, including fixed and mobile broadband coverage and take-up, 5G spectrum availability and broadband pricing. The latest iteration was published in November using 2020 data, with Denmark, the Netherlands and Spain securing the top three spots for connectivity, and Greece and Bulgaria the bottom two.

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As 5G evolves, so should the Commission’s 5G targets

The Commission’s DESI has evolved from its inception in 2014 to now track the Digital Compass’ targets. However, 5G is a rapidly evolving technology, and it was clear from the discussion during the Observatory’s workshop that there will be a need to review the actual targets and by implication the measurement criteria. The key concern lies in the “5G everywhere” target, both from a coverage and a performance perspective. As the end goal is the digital transformation of Member States, 5G coverage should be extended beyond the current target of all populated areas, to provide greater geographical coverage — in particular to support emerging vertical industry needs, for example in agriculture or logistics.

In terms of 5G performance, the ITU’s IMT-2020 requirements are for a user-experienced data rate of 100 Mbps download and 50 Mbps upload. However, not all 5G networks are created equally. The increasing use of dynamic spectrum sharing (DSS) means that operators can boost 5G coverage and capacity by using existing spectrum formerly dedicated to other generations of mobile technology. As a result, network performance will vary widely based on the bands used. There are also differences in 5G rollout, with initial 5G radio equipment tending to be deployed on existing tower infrastructure, and the coverage of higher capacity C-band spectrum will be limited relative to that of lower frequency bands as result.

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Divergence between the DESI and end-user internet speed

What’s also interesting are the outliers and how their performance differs from their position within the DESI. Bulgaria (which came second to last in the connectivity portion of the DESI), does lag behind the European average on fixed broadband speeds, but is significantly faster on mobile speeds. Bulgaria’s median mobile download speed of 83.71 Mbps makes it the seventh fastest market globally. The reverse is true for Spain, which came third in the DESI, and where median fixed download speeds of 118.25 Mbps are well above the European average, putting it in 11th place globally, but where mobile speeds of 34.63 Mbps lag well behind the European average, and place it 51st globally. Other examples of divergence between the DESI and actual internet speeds on the ground include markets such as Belgium, Cyprus, Estonia and Lithuania.

To support Member States, the Commission has proposed a “Path to the Digital Decade”, a governance framework which in addition to the development of roadmaps at a Member State level and regular reporting on progress, will also include a framework to address progress shortfalls and support for multi-country projects. Member States have been encouraged to make use of the Recovery and Resilience Facility, an EU-wide fund of EUR 723.8 billion designed to mitigate the impact of the COVID-19 pandemic, from which they are required to devote at least 20% of their allocation to digital projects. As of October 2021, digital investment plans totalled 26% of the fund, of which 11% is dedicated to connectivity. With such significant public funds directed at improving connectivity, and the digital services that it underpins, the Commission must ensure that its targets and measurement methodology keep pace with the evolution of network technologies.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 20, 2021

Growing and Slowing: The State of 5G Worldwide in 2021


5G continues to offer new and exciting ways of rethinking everything from streaming video to performing remote surgery. However, not everyone shares equally in these possibilities as many countries do not have access to 5G and even those that do, do not experience the same level of performance from their 5G connections. We examined Speedtest Intelligence® data from Q3 2021 Speedtest® results to see how 5G speeds have changed, where download speeds are the fastest at the country and capital level, where 5G deployments have increased and what worldwide 5G Availability looked like in Q3 2021. We also looked at countries that don’t yet have 5G to understand where consumers are seeing improvements in 4G access.

5G slowed down at the global level

Median-Speeds-Worldwide_1221-01

It’s common to see new mobile access technologies slow down as adoption scales, particularly early on in the tech cycle. Over the past year from Q3 2020 to Q3 2021, the median global 5G download speed fell to 166.13 Mbps, down from 206.22 Mbps in Q3 2020. Median upload speed over 5G also slowed to 21.08 Mbps (from 29.52 Mbps) during the same period.

More users are logging on to existing 5G networks, and we’re also at the stage in the evolution of 5G where countries that have historically had slower speeds are starting to offer 5G. In addition, the widespread use of dynamic spectrum sharing that has been used to boost early 5G coverage weighs on 5G download speeds. While the dip in speeds looks like a letdown, it’s more of a compromise to enable broader access. With additional spectrum and further deployments slated for 2022, we anticipate speeds will begin to pick up again.

South Korea had the fastest 5G in the world

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South Korea had the fastest median download speed over 5G during Q3 2021, leading a top 10 list that included Norway, United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Sweden, China, Taiwan and New Zealand. Sweden, China, Taiwan and New Zealand were new to the top 10 in 2021 while South Africa (whose 5G was brand new last year), Spain and Hungary fell out of the top 10.

5G expanded to 13 additional countries

ookla_5G-map_1221-01

According to the Ookla® 5G Map, there were 5G deployments in 112 countries as of November 30, 2021. That’s up from 99 countries on the same date a year ago. The total number of deployments increased dramatically during the same time period with 85,602 deployments on November 30, 2021 compared to 17,428 on November 30, 2020, highlighting the degree to which 5G networks scaled during the year. Note that there are often multiple deployments in a given city.

Seoul and Oslo lead world capitals for 5G

ookla_5g-download_performance_capitals_1221-01

Speedtest Intelligence data from Q3 2021 shows a wide range of median 5G speeds among global capitals. Seoul, South Korea and Oslo, Norway were in the lead with 530.83 Mbps and 513.08 Mbps, respectively; Abu Dhabi, United Arab Emirates; Riyadh, Saudi Arabia and Doha Qatar followed. Brasilia, Brazil had the slowest median download speed over 5G on our list, followed by Warsaw, Poland; Cape Town, South Africa and Rome, Italy. Stockholm, Sweden and Oslo, Norway had some of the the fastest median upload speeds over 5G at 56.26 Mbps and 49.95 Mbps, respectively, while Cape Town had the slowest at 14.53 Mbps.

The U.S. had the highest 5G Availability

The presence of 5G is only one indicator in a market, because even in markets where 5G has launched, coverage and adoption can be pretty low. We analyzed 5G Availability to see what percent of users on 5G-capable devices spent the majority of their time on 5G, both roaming and on-network during Q3 2021.

ookla_5g-availability_countries_1221-01

The United States had the highest 5G Availability at 49.2%, followed by the Netherlands (45.1%), South Korea (43.8%), Kuwait (35.5%) and Qatar (34.8%). Brazil had the lowest 5G Availability on our list at 0.8%, followed by Sweden (1.5%), South Africa (2.7%), New Zealand (2.9%) and Hungary (3.6%).

Not all 5G networks are created equal

Ookla Speedtest Intelligence data shows a growing disparity in the performance of 5G networks worldwide, even among the pioneer markets who were among the first to launch the new technology. We see leading markets such as South Korea, Norway, the UAE and China pulling well ahead of key European markets, the U.S. and Japan on 5G download speeds, creating what increasingly looks like two tiers of 5G markets.

ookla_5g-download_performance_1221-01

Part of the reason for this divergence is access to key 5G spectrum bands, with Verizon and AT&T in the U.S. for example, soon to deploy their C-band spectrum holdings for 5G use. However, what really seems to separate these markets is the level of 5G network densification. The number of people per 5G base station ranges from 319 in South Korea and 1,531 in China, to 4,224 in the EU and 6,590 in the US, according to the European 5G Observatory’s International Scoreboard during October 2021.

Despite the noise around 6G, 5G still has a long way to run

Median 5G mobile download speeds across these markets are respectable relative to the International Telecommunication Union’s (ITU) IMT-2020 target of 100 Mbps for user experienced download data rates. However, 5G Speedtest® results in each market demonstrate significant variability, with the bottom 10th percentile only recording speeds in excess of the IMT-2020 target in South Korea and Norway, and falling significantly short in many other markets, with Spain, Italy and the U.S. below 20 Mbps.

The story gets worse for upload speeds, where no market’s median speed broke the IMT-2020 recommended 50 Mbps, and where the bottom 10th percentile lay in single digits across the board. Operators are clearly prioritizing download speeds over upload, which makes sense given the asymmetric nature of demand, with most consumer applications requiring higher download speeds. However, as operators increasingly look to target the enterprise market with 5G connectivity and consumer demand for services such as video calling and mobile gaming continues to rise, operators will need to boost upload speeds.

ookla_5g-upload_performance_1221-01-1

Demand for mobile internet bandwidth continues to grow, up 43% year-on-year in Q3 2021 according to Ericsson’s latest mobility report. Looking ahead to 2022, operators will need to increase the capacity of their 5G networks to tackle this growing demand while driving network speeds to new heights. We’ve seen the impact the deployment of new spectrum can have on congested networks during 2021, with Reliance Jio witnessing a bump in 4G LTE performance and consumer sentiment following its acquisition of additional spectrum in India.

Where 5G still fails to reach

Speedtest Intelligence showed 70 countries in the world where more than 20% of samples were from 2G and 3G connections (combined) during Q3 2021 and met our statistical threshold to be included. These are mostly countries where 5G is still aspirational for a majority of the population. As excited as we are about the expansion of 5G, we do not want to see these countries left behind. Not only are 2G and 3G decades old, they are only sufficient for basic voice and texting, social media and navigation apps. To deliver rich media experiences or video calling, users need access to 4G or higher. Having so many consumers on 2G and 3G also prevents mobile operators from refarming that spectrum to make 4G and 5G networks more efficient.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest IntelligenceⓇ | Q3 2021
Country 2G & 3G Samples
Central African Republic 89.9%
Palestine 84.7%
Yemen 72.4%
Turkmenistan 71.8%
Micronesia 56.3%
Madagascar 55.0%
Belarus 53.2%
Rwanda 51.7%
Kiribati 48.4%
Equatorial Guinea 47.6%
Afghanistan 44.4%
South Sudan 43.4%
Guyana 42.3%
Guinea 37.0%
Angola 36.8%
Cape Verde 35.9%
Tajikistan 35.6%
Zimbabwe 34.7%
Benin 34.4%
Togo 33.8%
Ghana 33.0%
Sierra Leone 31.7%
Antigua and Barbuda 30.2%
Vanuatu 30.1%
Lesotho 30.0%
Syria 29.6%
Moldova 29.4%
Saint Kitts and Nevis 28.9%
Mozambique 28.8%
Sudan 28.4%
Palau 28.3%
Grenada 28.1%
Tanzania 27.6%
Uganda 27.5%
Niger 27.5%
Gabon 27.5%
Haiti 27.4%
Suriname 27.4%
Tonga 27.3%
Liberia 27.0%
Namibia 26.7%
Swaziland 26.5%
The Gambia 26.3%
Saint Vincent and the Grenadines 26.3%
Dominica 26.3%
Somalia 26.1%
Cook Islands 26.0%
Zambia 25.9%
Barbados 25.7%
Armenia 25.5%
Algeria 25.4%
Papua New Guinea 25.2%
Jamaica 24.5%
Venezuela 24.2%
Ethiopia 24.1%
Uzbekistan 24.0%
El Salvador 23.5%
Honduras 23.1%
Nigeria 23.0%
Solomon Islands 22.8%
Caribbean Netherlands 22.7%
Botswana 22.3%
Anguilla 21.7%
Mauritania 20.6%
Saint Lucia 20.5%
Bosnia and Herzegovina 20.3%
Burundi 20.3%
Ecuador 20.2%
Ukraine 20.1%
Trinidad and Tobago 20.0%

We were pleased to see the following countries come off the list from last year, having dropped below the 20% threshold: Azerbaijan, Bangladesh, Belize, Burkina Faso, Cameroon, Costa Rica, Côte d’Ivoire, DR Congo, Iraq, Kenya, Laos, Libya, Maldives, Mali, Mauritius, Mongolia, Nicaragua, Paraguay and Tunisia. While countries like Palestine, Suriname, Ethiopia, Haiti and Antigua and Barbuda are still on this list, they have improved the percentage of their samples on these outmoded technologies when compared to last year (dropping 10-15 points, respectively), 2G and 3G samples in Belarus increased 6.7 points when comparing Q3 2021 to Q3 2020.

We’re excited to see how performance levels will normalize as 5G expands to more and more countries and access improves. Keep track of how well your country is performing on Ookla’s Speedtest Global Index.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 10, 2020

Massive Expansions and Huge Improvements in Speed: The Worldwide Growth of 5G in 2020

The rapid expansion of 5G in countries across the globe was a bright spot in a year that needed one. But just how great is the news? We examined Speedtest Intelligence® data from over 60.5 million Speedtest® results during Q3 2020 to see how much speeds have improved, where download speeds are the fastest at the country and capital level, where 5G deployments have increased and what worldwide 5G coverage looks like now. We also looked at countries where 5G doesn’t yet reach to understand where good news might be on the horizon.

We have only included countries with commercially available 5G on these lists in order to provide a more accurate view of the performance consumers can reasonably expect. While our data shows results for many countries where 5G is not yet commercially available, these tests are likely results from engineers testing their own networks. In addition, we’re only providing analysis for countries with more than 200 samples during Q3 2020. The bars shown in our charts are 95% confidence intervals, which represent the range of values in which the true value is likely to be. Countries marked in tables with an asterisk first launched 5G commercially in 2020.

5G downloads were 954% faster than 4G at the global level

The worldwide median download speed over 5G was 954% faster than that over 4G during Q3 2020. Median upload speed over 5G was 311% faster than that over 4G. Consumers are eagerly adopting the new technology and many have wanted to measure the full throughput capacity of their network connection. In Q3 2020 alone, there were 4,324,788 Speedtest results over 5G.
Median-Speeds-Worldwide_1220-1

United Arab Emirates had the fastest 5G

United Arab Emirates topped the list of countries with the fastest top 10% 5G download speed in Q3 2020. Top 10% (or 90th percentile) measures the speeds seen by the fastest 10% of users and is a way to gauge what each country’s networks are capable of. Saudi Arabia was second for top 10% 5G download speed, Norway third, Spain fourth and Japan fifth.
Fastest-Countries-Top-5G-Download-Speed_1220-2

Another way to measure 5G performance is to look at median 5G download speed, which is a better predictor of the kind of performance most 5G customers can expect. Norway was the country with the fastest median download speed over 5G during Q3 2020. U.A.E. was second in this category, South Africa third, Saudi Arabia fourth and Spain fifth.
Fastest-Countries-Median-5G-Download-Speed_1220-2

It’s notable that Japan was on the list of 10 countries with the fastest top 10% 5G download speed but not on the list of 10 countries with the fastest median download speed over 5G. No matter how fast a country’s mobile infrastructure is, many other factors go into median 5G speeds, including device adoption and spectrum allocation.

Abu Dhabi tops list of 5G speeds in world capitals

Our examination of 5G performance for 18 world capital cities with 5G during Q3 2020 found that Abu Dhabi had the fastest median download speed over 5G at 546.81 Mbps. Riyadh was second, Madrid third, Seoul fourth and Kuwait City fifth. As we saw at the country level, median upload speed was much lower than download speed.
Median-5G-Performance-Capitals_1220-2

How 5G performance and time spent compare within regions

We looked more closely at 5G performance across several intergovernmental organizations and trade blocs to get a better sense of how countries are performing in comparison to their neighbors and trade partners. We also calculated Time Spent on 5G, the proportion of time that users with 5G-capable devices spent on 5G, for each country.

Italy had the fastest 5G among G7 countries, U.S. the slowest

Italy had the fastest median download speed over 5G of all the G7 countries. Japan was second, Canada third, the U.K. fourth and Germany fifth. The U.S. had the highest Time Spent on 5G, followed by Canada. For a deeper analysis of 5G in the U.K., read our previous coverage. Because France launched commercially available 5G only within the last couple of weeks, we have not included it on this table.
5G-Performance-G7-Countries_1220

South Africa was the only country in the African Union with sufficient 5G to rate

As we saw above, South Africa’s impressive median download speed over 5G ranked the country third in the world during Q3 2020. South Africa was only one of two countries in the African Union to have commercially available 5G during Q3 2020. The other, Madagascar, did not have sufficient samples to properly analyze. Time Spent on 5G in South Africa was very low, an indication that 5G is not yet widely available there.
5G-Performance-Africa_1220

South Korea had the fastest 5G in APEC countries, U.S. the slowest

A median download speed over 5G of 411.11 Mbps put South Korea comfortably at the top of Asia-Pacific Economic Cooperation (APEC) countries with the fastest 5G during Q3 2020. Thailand was second, Australia third, China fourth and Taiwan fifth. 5G speeds represented the largest improvement over 4G in the Philippines where the median download speed over 4G during Q3 2020 (9.36 Mbps) was substantially lower than that of other countries on this list.

South Korea and the U.S. tied for highest Time Spent on 5G among APEC countries during Q3 2020, followed by Hong Kong and Taiwan.
5G-Performance-APEC_1220

Spain had the fastest 5G in the E.U., Poland the slowest

Spain showed the fastest median download speed over 5G among the 11 European Union (E.U.) countries with sufficient 5G samples to rank during Q3 2020. Hungary was second, Finland third, Romania fourth and Ireland fifth. Spain’s median download speed over 5G also represented the largest gain over 4G among all of these countries, partially because Spain had the second slowest median download speed over 4G. France is not included on this list because 5G did not become commercially available in the country until after Q3 2020.

The Netherlands had the highest Time Spent on 5G among E.U. countries during Q3 2020, indicating that customers with 5G phones are able to spend far more time on 5G there than in other E.U. countries. Denmark was second for Time Spent on 5G among EU countries in Q3 2020 and Finland third.
5G-Performance-EU_1220

U.A.E had the fastest 5G in Gulf Cooperation Council Countries

With the second fastest median download speed over 5G in the world, U.A.E. was also the Gulf Cooperation Council (GCC) country with the fastest 5G during Q3 2020. Saudi Arabia was second and Qatar third. While Oman does have commercially available 5G, there were insufficient samples in the country during Q3 2020 to properly analyze performance.

5G represented the largest improvement over 4G in Kuwait and Bahrain, countries that had slower median download speeds over 4G than their neighbors.

Time Spent on 5G was relatively high in all the GCC countries on this list, except Bahrain, when compared to other countries in the world during Q3 2020. Qatar showed the highest Time Spent on 5G among GCC countries in Q3 2020 at 16.0%. U.A.E. was second and Saudi Arabia third.
5G-Performance-GCC_1220

Brazil was the only MERCOSUR country with sufficient 5G to rate

Brazil’s median download speed over 5G of 84.60 Mbps during Q3 2020 may not seem fast for 5G, but it still puts Brazil well ahead of other countries in the Southern Common Market (MERCOSUR), most of which do not yet have 5G at all. We did see 5G results in Colombia, but there were insufficient samples to properly compare.

Time Spent on 5G in Brazil during Q3 2020 was not quite one percent, indicating that customers do not have much access to 5G yet.
5G-Performance-MERCOSUR_1220

The U.S., Europe and Asia see widespread 5G coverage

Data from Cell Analytics™ shows a global view of 5G coverage in Q3 2020. This map, based on 5G connectivity data for opted-in Speedtest users, shows that 5G is spreading rapidly across the U.S., Europe, the Arabian Peninsula and Asia. In other regions, 5G is primarily available in larger cities, if at all.
Global-5G-Coverage_1220

99 countries worldwide had 5G, in 14,643 total cities

The number of countries with 5G deployments increased 62.3% between Q3 2019 and Q3 2020, with 99 countries having 5G deployments at the end of Q3 2020, according to the Ookla 5G Map™. There were 14,643 cities worldwide with 5G deployments at the end of Q3 2020, a 1,671% increase over Q3 2019. The total number of deployments worldwide was 17,046. The counts here and throughout this section include commercially available 5G as well as 5G networks with limited availability and those in pre-release.

Countries with the Most 5G Cities
Ookla 5G Map™ | Q3 2020
Country Numbers of Cities with 5G
United States 7,583
Germany 2,312
Austria 1,104
Netherlands* 1,009
Switzerland 554
Thailand* 325
Ireland 214
Puerto Rico 187
United Kingdom 169
Kuwait 97

The U.S. had the most cities with 5G deployments at the end of Q3 2020 with 7,583. Germany was second, Austria third, the Netherlands fourth and Switzerland fifth. A deployment is when a provider has some level of 5G presence in a city. A city can have multiple deployments when more than one provider is present.

Countries with the Largest Growth in Number of Deployments
Ookla 5G Map™ | Q3 2020
Country 5G Deployments as of Q3 2020 % Change Q3 2020 vs Q3 2019
Netherlands* 1,071 50,350%
Thailand* 451 32,401%
United States 7,808 21,566%
Germany 2,417 11,460%
Canada* 93 7,600%
Austria 1,173 4,918%
Ireland 236 4,180%
Poland 81 3,150%
Japan* 75 2,050%
Oman 50 2,000%

The Netherlands showed the largest percentage change in the number of 5G deployments between Q3 2019 and Q3 2020 with a 50,350% jump from two deployments in Q3 2019 to 1,071 in Q3 2020. Thailand saw the second largest percentage increase, the U.S. third, Germany fourth and Canada fifth.

Most early trials and commercial deployments of 5G spectrum allocations around the world have been centered around fallow swaths of the mid-band (3.3 GHz – 4.2 GHz) spectrum. With the recent commercialization of Dynamic Spectrum Sharing (DSS) across all major 5G infrastructure vendors, there is now increasing demand for 5G support on many existing 4G frequencies, ranging from 600 MHz to 2.5 GHz. In unique 5G markets like Japan, there is an additional need for the 4.5 GHz band as well as the millimeter wave (FR2).

In the United States, early deployments leveraged millimeter wave frequency bands in the 28 GHz and the 39 GHz, which delivered impressive speeds in a very constrained footprint. The rapid 5G deployment in the 600 MHz band has added a substantial nationwide 5G footprint — and with that, much wider 5G availability for many more Americans. With the recent merger between T-Mobile and Sprint, the deployment of 2.5 GHz spectrum has been significantly accelerated, which should improve both network efficiency and user experience on T-Mobile’s network. Additionally, next year’s availability of 5G Carrier Aggregation will allow T-Mobile to combine 600 MHz with 2.5 GHz to deliver improved 5G speeds on top of the existing nationwide footprint. In addition, DSS has recently been deployed by AT&T and Verizon, which allows operators to choose from existing low-band spectrum assets (850 MHz) and deliver both LTE and 5G at the same time. This feature alone doesn’t add a significant boost in perceived user experience, but will certainly improve the 5G footprint.

China showed the highest percentage of 5G test samples

Another way to measure 5G adoption is to look at the proportion of samples taken over 5G relative to the total number of samples on all technologies. Speedtest Intelligence is uniquely positioned to measure global growth in 5G because of the worldwide adoption of Speedtest apps. China had the highest percentage of 5G Speedtest results compared to other mobile technology types in Q3 2020 at 18.9%. South Korea was second, Hong Kong third, Puerto Rico fourth and Qatar fifth.

Countries with the Most 5G
Speedtest Intelligence® | Q3 2020
Country 5G Samples as a % of Total
China 18.9%
South Korea 15.8%
Hong Kong (S.A.R.)* 7.9%
Puerto Rico 6.7%
Qatar 5.7%
United States 5.5%
Netherlands* 4.9%
United Arab Emirates 4.6%
Kuwait 4.6%
Australia 4.2%

What 5G will look like in 2021

With recently announced device chipset advancements expected in 2021, including 5G Carrier Aggregation, operators will be able to combine two 5G frequency bands in the sub-6GHz (FR1) range, allowing not only faster speeds, but also greater coverage. More importantly, the ability to combine Frequency Division Duplexing (FDD) and Time Division Duplexing (TDD) FR1 channels will enable operators to leverage low-band frequencies (sub-1GHz) for uplink transmissions (user device to cell site), while combining the low-band with the mid-band (2.5 GHz, 3.5 GHz) on the downlink. This should significantly expand the availability of fast 5G download speeds across larger geographies.

Similarly, DSS — which is a stepping stone to standalone 5G and allows for the simultaneous delivery of 4G and 5G technology on the same spectrum slice — will enable operators to combine already-deployed FDD spectrum with dedicated mid-band spectrum for an enhanced standalone 5G experience. This will unlock the full potential of 5G networks, such as ultra low latency and network slicing, while delivering an improved mobile experience to users.

Where 5G fails to reach

During Q3 2020 Speedtest Intelligence showed 55 countries in the world (with more than 200 samples) where more than 20% of samples were from 2G and 3G connections (combined). These are countries where, in many cases, 5G is still aspirational. As excited as we are about the expansion of 5G, we do not want to see these countries left behind.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest Intelligence® | Q3 2020
Country 2G & 3G Samples 4G Samples
Turkmenistan 74.9% 25.1%
Rwanda 52.3% 47.7%
Iraq 49.4% 50.6%
Belarus 46.5% 53.5%
Afghanistan 46.0% 54.0%
Antigua and Barbuda 40.2% 59.8%
Tajikistan 40.2% 59.8%
Suriname 39.7% 60.3%
Haiti 37.7% 62.3%
Syria 37.5% 62.5%
Ghana 36.0% 64.0%
Ethiopia 35.0% 65.0%
Mozambique 34.7% 65.3%
Benin 34.3% 65.7%
Angola 34.1% 65.9%
El Salvador 32.5% 67.5%
Moldova 31.8% 68.2%
Venezuela 30.3% 69.7%
Tanzania 30.0% 70.0%
Papua New Guinea 29.5% 70.5%
Jamaica 29.4% 70.6%
Sudan 29.2% 70.8%
Algeria 29.0% 71.0%
Namibia 28.5% 71.5%
Zimbabwe 28.5% 71.5%
Somalia 28.4% 71.6%
Nicaragua 28.1% 71.9%
Armenia 28.1% 71.9%
Bosnia and Herzegovina 28.1% 71.9%
Uzbekistan 27.8% 72.2%
Cameroon 27.5% 72.5%
Zambia 27.4% 72.6%
Uganda 26.6% 73.4%
Trinidad and Tobago 26.6% 73.4%
Honduras 26.5% 73.5%
Bangladesh 26.3% 73.7%
Burkina Faso 26.0% 74.0%
Ukraine 25.8% 74.2%
Nigeria 25.7% 74.3%
DR Congo 24.6% 75.4%
Costa Rica 24.3% 75.7%
Botswana 24.1% 75.9%
Libya 22.9% 77.1%
Azerbaijan 22.9% 77.1%
Ecuador 22.8% 77.2%
Mali 22.4% 77.6%
Mongolia 21.8% 78.2%
Maldives 21.6% 78.4%
Mauritius 21.3% 78.7%
Tunisia 21.0% 79.0%
Belize 20.7% 79.3%
Laos 20.5% 79.5%
Kenya 20.3% 79.7%
Paraguay 20.1% 79.9%
Côte d’Ivoire 20.0% 80.0%

In markets where 4G layers haven’t been deployed or substantially covered, end users fall back to the circuit-switched network (2G, 3G). These decades-old network technologies should be sufficient for basic voice and texting, social media, and navigation apps, but cannot deliver rich media experiences or video calling. Unfortunately, many countries on this list are places where consumers rely primarily on mobile phones for their internet connectivity.

5G is radically changing the speeds and capabilities of mobile networks around the world. If the current growth rate continues, it won’t be long before most nations have access to 5G. But there are nations and subsets of subscribers who may not see the benefits of 5G for years to come. We will continue reporting on 5G achievements across the globe and watching speeds in general on the Speedtest Global Index™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 17, 2019

What Happens to the Internet When Mobile Providers Go Down

You may have experienced the panic that happens when you realize you can’t get a connection on your phone. Most of us in these moments will try several ways of getting online before rushing to Downdetector® to see if our mobile operator is out of service or if it’s just us. Having access to data from both Downdetector and Speedtest® gives us unique insight into how network outages impact the internet as a whole, and in this article we’re exploring that impact in several key markets around the world.

The outages we explored

We looked specifically for recent outages that affected mobile networks in a variety of countries around the globe. The outages we explored were in Brazil (Vivo — 12,994 reports on August 22), Canada (Rogers and Freedom Mobile — 35,685 reports July 7-8), Italy (Iliad — 3,018 reports on June 21), India (Vodafone-Idea — 1,386 reports on July 17), the Netherlands (KPN Mobile, T-Mobile and Vodafone — 92,391 reports on June 24), Sweden (Tele2 — 7,275 reports June 17-19) and the United States (T-Mobile — 95,267 reports on September 6).

Working hypotheses

We had three hypotheses when we set out to do this analysis based on what we would expect to happen in a prolonged, near-total mobile outage:

  1. Mobile speeds would increase during an outage (for those who could connect) because there would be significantly less network congestion.
  2. Fixed broadband speeds would not change during an outage.
  3. The number of mobile Speedtest results would increase on the day of the outage as users tried to troubleshoot their connections.
  4. The number of fixed broadband Speedtest results would also increase on the day of the outage as people switched from mobile to fixed broadband to try and connect.

As with any real-world experiment there are many variables that can affect the results but for which we cannot control. Each of these outages varied in duration, cause and totality — factors which affect potential outcomes.

Mobile Outages Affect Download Speed in Different Ways

We compared each operator’s mean download speed over mobile on the day of the outage with their mean speed during that month to see if our hypothesis held. Results were mixed.

How Mobile Outages Affect Mobile Speed

In India and the U.S., mobile download speeds did increase very slightly for each provider on the day of the outage when compared with the monthly average. Both of these outages were localized within the country with the Indian outage centering around Ahmedabad and the U.S. outage falling on the East Coast.

On the other hand, mobile download speeds in Brazil and Italy were lower on the day of the outage than the monthly average. Significantly so in Italy. In both of these instances the mobile operator was experiencing a geographically widespread outage.

The outage in Canada revealed two different stories as download speed decreased slightly during the outage for Rogers customers and increased for customers of Freedom Mobile. Results were also mixed in the Netherlands with Vodafone customers seeing a significantly higher download speed, KPN Mobile customers seeing a slightly higher speed and T-Mobile customers seeing a decrease in download speed.

The outage in Sweden occurred in three waves over three separate days:

Downdetector view of June 2019 Tele2 Outage Peaks

We looked at each separately and found that mobile download speed on Tele2 increased during the smaller first and last waves. Meanwhile, mean download speed decreased during the largest middle outage.

Fixed broadband speeds show only slight variations

We measured download speed over fixed broadband at the country level both on the day(s) of the outages and compared that number with the average download speed for the appropriate month.

How Mobile Outages Affect Fixed Broadband Speed

Our hypothesis about fixed speeds not changing during mobile outages proved mostly true. Although download speed over fixed broadband did decrease in Italy and the Netherlands during their country-wide outages, the decrease was very small. In Canada there was virtually no difference in speed between the day of the outage and the monthly average.

Download speed over fixed broadband was faster during the outages in all other countries we examined. However, the differences were not large enough to rule out day-to-day fluctuations in speed.

Speedtest results usually increase during outages

We also compared the number of Speedtest results over both mobile and fixed broadband during the outages with the daily averages in each country for the appropriate month.

Effect of Mobile Outages on Number of Speedtest Results

Our hypothesis that the number of mobile Speedtest results would increase on the day of an outage held mostly true. Exceptions were Canada and two days of the Swedish outage. Fixed broadband Speedtest results also mostly increased, except in Canada and the Netherlands, but for the most part only very minimally.

Contact us to learn how data from Downdetector and Speedtest can help you before, during and after an outage.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.