Internet connectivity continues to speed ahead for people around the world, especially as countries prioritize and improve mobile and fixed broadband networks. That’s nowhere more apparent than on the Speedtest Global Index™, which tracks countries’ internet speeds and the overall global median internet speeds. Last year, we took a look at the state of the internet speeds over the years, and today we’re back to see how most of 2022 fared from November 2021 to November 2022, and what countries made our top 10 fastest mobile and fixed broadband lists.
Mobile download speed jumped nearly 17% over the last year globally, fixed broadband up at least 28%
The improvement of global median download speeds has been somewhat asymmetrical over the past year on the Speedtest Global Index. Fixed broadband speeds made greater strides over the past year than mobile download speeds, with fixed broadband speeds becoming at least 28% faster and mobile becoming nearly 17% faster from November 2021 to November 2022. Gains in upload speed were even more pronounced with mobile becoming at least 9% faster and fixed broadband becoming at least 30% faster. Latency, which is becoming an increasingly important metric, decreased on mobile over the course of the year from 29 ms in 2021 to 28 ms in 2022, while fixed broadband latency remained the same at 10 ms.
Top 10 rankings remain relatively constant over the past year, U.A.E. joins fixed broadband list and Denmark, Macau (SAR), and Brunei race ahead for mobile during 2022
Chile raced ahead on fixed broadband
The competition for the fastest fixed broadband was neck-and-neck on the Speedtest Global Index during 2022, with Chile (216.23 Mbps) taking top honors and China (214.23 Mbps) and Singapore (214.23 Mbps) a hair behind. Over the course of the year, the top 10 countries for fastest fixed broadband remained relatively the same while each country jostled up and down the list for fixed broadband superiority. Only Spain was replaced from the top 10 with the U.A.E. taking its place. Notably, China jumped four places from sixth to second, improving its median download speed from 146.62 Mbps in 2021 to 214.58 Mbps in 2022. Romania’s tenth place finish in 2022 would have earned fourth place in 2021, showing how fast these countries are all prioritizing improved fixed broadband speeds.
Qatar soars to first for fastest mobile country
Ahead of hosting the FIFA World Cup 2022®, Qatar rocketed to first place on the Speedtest Global Index with a median download speed of 176.18 Mbps in November 2022 from 98.10 Mbps in November 2022. Next on the list was the U.A.E. at 139.41 Mbps, which had the fastest median download speed in November 2021. Notably, all 10 countries on our November 2022 list had median mobile download speeds greater than 100 Mbps. New to our 2022 list Denmark (113.44 Mbps), Macau (SAR) (106.38 Mbps), and Brunei (102.36 Mbps) replaced Saudi Arabia, Cyprus, and Kuwait from our 2021 list.
Most of the top 10 countries perform well for fixed and mobile
Out of the 17 countries appearing on either the fastest fixed broadband or mobile Speedtest Global Index top 10s during November 2021 — with China, Denmark, and the U.A.E. appearing on both lists — all but Monaco met the statistical threshold to be included to look at overall fixed and mobile performance. Looking at the remaining 16 countries, most every country on both lists performed relatively well against the global median for both fixed and mobile, which appear as gray lines in the image above. Three countries underperformed a global median: Brunei and Bulgaria for fixed, and Chile for mobile. Thailand performed at about roughly the global median for mobile, as did Romania.
We’re excited to see how global speeds and rankings change over the next year as individual countries and their providers choose to invest and expand different technologies, particularly in 5G and fiber. Be sure to track your country’s and check in on our monthly updates on the Speedtest Global Index. If you want more in-depth analyses and updates, subscribe to Ookla Research™.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 47 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q1 2023. Jump forward to a continent using these links:
Cameroon: Speedtest Intelligence reveals that MTN had the fastest median mobile download speed in Cameroon at 14.46 Mbps during Q1 2023. blue had the lowest median mobile multi-server latency at 184 ms.
Ethiopia: Safaricom had the fastest median mobile download speed at 32.81 Mbps during Q1 2023. Ethio Telecom had the lowest median mobile multi-server latency at 55 ms.
Tanzania: There were no winners over fastest fixed broadband and mobile in Tanzania during Q1 2023. Dar es Salaam had the fastest median mobile download speed among Tanzania’s most populous cities at 28.73 Mbps during Q1 2023.
Argentina: Personal had the fastest median download speed over mobile (32.62 Mbps) and Movistar was fastest for fixed broadband (94.26 Mbps). Movistar had the lowest median multi-server latency over fixed broadband at 12 ms.
Belize: NEXGEN had the fastest median download over fixed broadband in Belize at 47.35 Mbps. Digi had the fastest median mobile download speed at 18.39 Mbps.
Canada: Bell was the fastest mobile operator in Canada with a median download speed of 111.11 Mbps at Q1 2023. Bell also had the fastest median 5G download speed at 183.29 Mbps. Bell pure fibre was fastest for fixed broadband (281.94 Mbps).
Colombia: Movistar was fastest for fixed broadband with a median download speed of 151.74 Mbps. ETB had the lowest median multi-server latency over fixed broadband at 8 ms.
Dominican Republic: Claro had the fastest median download speed among mobile operators at 32.01 Mbps. Viva had the lowest mobile multi-server latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband at 45.65 Mbps.
Ecuador: The fastest mobile operator was CNT with a median download speed of 30.82 Mbps. Netlife was fastest for fixed broadband (71.82 Mbps). Fibramax had the lowest multi-server latency over fixed broadband at 9 ms.
El Salvador: Claro had the fastest median download speed over mobile in El Salvador at 39.09 Mbps.
Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 33.13 Mbps. Claro also had the highest Consistency with 84.5% of results showing at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed.
Guyana: ENet was the fastest fixed broadband provider (60.27 Mbps), while Digicel was the fastest mobile operator (35.60 Mbps). ENet also had the lowest median multi-server latency over fixed broadband at 120 ms.
Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 11.12 Mbps. SpaceX Starlink had the fastest fixed broadband internet at 46.76 Mbps. Natcom had the lowest median mobile multi-server latency at 62 ms.
Jamaica: Flow was the fastest fixed broadband provider in Jamaica with a median download speed of 50.50 Mbps. Flow also had the lowest median multi-server latency at 36 ms.
Mexico: Telcel had the fastest median download speed over mobile at 45.54 Mbps. Totalplay was fastest for fixed broadband (78.94 Mbps) and had the lowest median multi-server latency at 26 ms.
Peru: Claro was the fastest mobile operator with a median download speed of 22.39 Mbps. Apple devices had the fastest median download speed among top device manufacturers at 29.68 Mbps.
Suriname: Telesur had the fastest median download speed over mobile at 51.18 Mbps. There was no winner over fixed broadband, but Digicel+ had the lowest median multi-server latency at 57 ms.
Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 37.56 Mbps. Digicel+ had the fastest median fixed broadband download speed at 94.27 Mbps and the lowest median multi-server latency at 7 ms.
United States: T-Mobile was the fastest mobile operator with a median download speed of 165.22 Mbps. T-Mobile also had the fastest median 5G download speed at 220.70 Mbps. Spectrum edged out XFINITY as the fastest fixed broadband provider with a median download speed of 234.80 Mbps. Verizon had the lowest median multi-server latency on fixed broadband at 15 ms.
Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless (5.92 Mbps), which also had the lowest median multi-server latency at 84 ms.
Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 21.94 Mbps. DOT Internet was fastest over fixed broadband at 89.50 Mbps and had the lowest median multi-server latency at 5 ms.
Bhutan: There was no fastest mobile operator in Bhutan during Q1 2023, but BT had the lowest median multi-server latency at 66 ms.
Brunei: There was no statistical winner on mobile during Q1 2023, but Apple devices had the fastest median download speed at 113.48 Mbps.
Cambodia: SINET had the fastest median download speed over fixed broadband (42.00 Mbps). Cellcard was fastest over mobile at 32.05 Mbps.
China: China Mobile was the fastest mobile operator with a median download speed of 138.95 Mbps. China Mobile also had the fastest median mobile 5G download speed at 291.24 Mbps. China Unicom was fastest for fixed broadband at 221.07 Mbps.
Georgia: MagtiCom had the fastest median fixed broadband speed in Georgia at 27.65 Mbps during Q1 2023. MagtiCom also had the lowest median multi-server latency at 11 ms. Geocell was fastest over mobile at 40.81 Mbps.
Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 24.48 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 45 ms.
Japan: NTT DoCoMo was the fastest mobile operator with a median download speed of 48.86 Mbps during Q1 2023. So-net had the fastest fixed broadband speed at 282.13 Mbps, as well as the lowest median multi-server latency at 9 ms.
Malaysia: TIME was the fastest fixed broadband provider in Malaysia (107.56 Mbps) and had the lowest multi-server latency at 9 ms.
Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 16.23 Mbps. Jazz was fastest over mobile at 21.93 Mbps. Zong had the lowest median mobile multi-server latency at 46 ms.
Philippines: Smart delivered the fastest mobile download speed in the Philippines (33.39 Mbps).
Singapore: Singtel had the fastest median download speed over mobile at 119.66 Mbps. StarHub had the lowest median mobile multi-server latency at 26 ms. SingTel had the fastest fixed broadband speed (263.13 Mbps).
South Korea: KT delivered the fastest median download speed over fixed broadband in South Korea at 145.28 Mbps. SK Telecom had the fastest mobile speed at 194.41 Mbps.
Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 20.62 Mbps and 44.76 Mbps, respectively. Dialog had the lowest median mobile multi-server latency at 36 ms.
United Arab Emirates: Etisalat had the fastest median fixed download speed (255.01 Mbps) and median mobile download speed (184.58 Mbps) in the UAE during Q1 2023. Etisalat also had the fastest median 5G download speed at 672.04 Mbps and lowest median multi-server latency at 35 ms.
Albania: ONE overtook Vodafone as the fastest mobile operator in Albania with a median download speed of 48.44 Mbps during Q1 2023. ONE also had the lowest median mobile multi-server latency at 34 ms. Digicom was fastest for fixed broadband (87.71 Mbps).
Belgium: Telenet had the fastest median download speed over fixed broadband at 135.65 Mbps, while Telenet/BASE had the fastest median download speed over mobile at 69.48 Mbps.
Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 137.28 Mbps. Hiper was fastest for fixed broadband at 258.41 Mbps.
Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 91.34 Mbps. Telia had the lowest median multi-server latency on mobile at 30 ms. Elisa was fastest over fixed broadband at 92.20 Mbps.
Finland: DNA had the fastest median download speed over mobile at 101.59 Mbps. Lounea was fastest for fixed broadband at 107.84 Mbps and had the lowest median multi-server latency at 11 ms.
Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 96.61 Mbps. Deutsche Glasfaser overtook Vodafone as the fastest fixed broadband provider at 183.20 Mbps. Deutsche Glasfaser also had the lowest median multi-server latency at 14 ms.
Latvia: While there was no fastest mobile operator in Latvia during Q1 2023, Balticom was fastest for fixed broadband with a median download speed of 238.41 Mbps. Balticom also had the lowest median fixed broadband multi-server latency at 4 ms.
Lithuania: The mobile operator with the fastest median download speed was Telia at 109.53 Mbps. Cgates was fastest for fixed broadband at 151.33 Mbps.
Poland: UPC was the fastest provider for fixed broadband with a median download speed of 214.34 Mbps. There was no statistical winner over mobile during Q1 2023.
Switzerland: Salt blazed ahead for the fastest fixed broadband with a median download speed of 367.36 Mbps. Salt also had the lowest median multi-server latency over fixed broadband at 8 ms.
Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 51.76 Mbps. Türk Telekom had the lowest median mobile multi-server latency at 38 ms. TurkNet was fastest for fixed broadband at 58.85 Mbps.
New Zealand: MyRepublic had the fastest median download speed over fixed broadband in New Zealand at 287.90 Mbps. There were no statistical winners among top mobile operators.
The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q2 2023 data in July.
Editor’s note: This article was updated on April 18 to exclude data from Vietnam while we continue to investigate anomalies in the market.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
As 5G adoption increases, consumers and businesses expect the same level of coverage and performance wherever they go. Yet, the characteristics of 5G, which typically operates in mid-band frequencies of 1.8 GHz to 3.5 GHz, pose a challenge for indoor coverage, as these frequencies struggle to penetrate walls and windows depending on the materials used in construction. Therefore, operators need to invest in additional solutions to enhance indoor coverage and potentially offload onto in-building Wi-Fi systems.
In the Gulf region, where shopping malls are central to the economic and social lifestyle, bridging the indoor-outdoor coverage gap is ever more important. In this article, we use data from Cell Analytics™ to benchmark indoor 5G coverage provided by seven mobile operators across 28 malls in Qatar (Doha), Saudi Arabia (Jeddah and Riyadh), and the U.A.E. (Abu Dhabi and Dubai) based on crowdsourced measurements collected between December 2022 and November 2023.
Key takeaways
Good indoor coverage is vital for 5G more than for previous generations. Indoor 5G coverage is more crucial than ever since people spend 90% of their time indoors, and an increasing number of consumers and businesses depend on its availability and expect near gigabit speeds wherever they are.
Top U.A.E. malls have superior indoor 5G coverage compared to top malls in Qatar and Saudi Arabia. du leads the way in the U.A.E. (particularly in Abu Dhabi), while in Saudi Arabia, Mobily has the edge in terms of the number of malls where it has better indoor 5G coverage. In Qatar, Ooredoo comes first for indoor coverage and its lead over Vodafone is more evident than in the other two countries.
Efficient deployment of indoor network coverage solutions requires addressing non-technical challenges. Beyond cost and technical factors, operators must anticipate other issues when aiming to improve indoor coverage, such as site acquisition and permission and compliance, all of which can be facilitated through regulatory measures.
5G underscores the importance of indoor coverage more than previous generations of mobile technologies
Before 4G, mobile networks were designed primarily for outdoor voice coverage. That is why outdoor deployment took precedence over indoor coverage in previous generations of mobile networks since coverage maps were important marketing collateral to grow market shares. With 5G, consumers and businesses expect high-speed and consistent mobile connectivity everywhere. As they rely heavily on continuous 5G availability, operators are pressured to deliver a similar quality of experience indoors and outdoors. Delivering consistent high-speed data connectivity across both indoor and outdoor networks is far more challenging since the performance of a 5G network is limited by interference.
5G is also the main data growth driver of usage for the operators and most of the usage is likely to be generated indoors. According to Ericsson, we spend 90% of our time indoors, and up to 80% of our data is consumed indoors. Therefore, operators should strive to improve coverage and capacity indoors if they want to capitalize on data growth, reduce churn, and support new consumer and business use cases.
Indeed, 5G enables a wide range of applications because it supports high bandwidth, low latency, and high device density. As 5G adoption increases, there will be more use cases where an excellent indoor 5G experience will be essential to end users and commercially beneficial to the operators.
Technical and commercial reasons also explain why indoor 5G performance is typically inferior to outdoors. The mid-band frequencies (1.8 GHz to 3.5 GHz) used in 5G deployment do not effectively penetrate walls and windows. The increasing use of insulating materials and metal structures further hamper the propagation of radio waves. Furthermore, indoor network systems need to be designed to fit within the site-specific requirements for antenna placement, connectivity, and power distribution systems, minimize interference with careful coordination between adjacent sites, and connect more customers per square meter than outdoors which impacts network performance.
Commercially, operators have prioritized outdoor coverage because it requires less CAPEX and OPEX per subscriber compared to indoor coverage and has a better return on investment. Additionally, operators need to adapt their indoor network solution to suit different venues and building configurations, find other service providers to share deployment costs with, and convince venue owners to offset some of them.
Technical solutions exist to address the 5G coverage gap
Spectrum is arguably the most influential factor for 5G coverage and speed. High frequencies (shorter wavelengths) carry data faster but have a shorter range than lower frequencies, leading to lower coverage levels and inferior indoor quality of service.
Operators can opt for higher towers to cover a large area to compensate for the shorter range or adjust spectrum usage in specific areas to maximize coverage while not too negatively impacting performance.
Alternative technical solutions also exist to address indoor cellular coverage challenges (see table below). Most of these solutions were designed originally for 3G and 4G but were upgraded by increasing their power and the number of antennas to enable greater performance and improve spectral and energy efficiency. However, deploying some of these solutions can be complex and costly. For example, a DAS that supports MIMO costs multiple times a typical outdoor macro site. They may also lead to unnecessary duplication of infrastructure if operators do not share their assets.
Examples of solutions to improve indoor 5G coverage
Solution
Description
Limitations
Amplifiers
• Strengthen a weak external cellular signal by amplifying it inside the building
• Could cause interferences with signals from the macro cells
Small cells (microcells, picocells, and femtocells)
• Low-power antennas that provide localized coverage and add capacity in dense locations • Connected to the macro cell through backhaul
• More suitable for small indoor areas (e.g. a room or floor), not shopping malls • Not cost-effective to cover a large area
Distributed Antenna System (DAS)
• Set of antennas distributed around a venue to amplify the signal and provide consistent coverage and capacity throughout • DAS is connected to one or more base stations via cable
• Could be expensive and complex to deploy and upgrade due to the multiple radio heads and cable connections required
Private LTE/5G Networks
• Localized cellular networks deployed to offer customized indoor coverage and capacity solutions • Cater to specific indoor environments such as factories, warehouses, and corporate offices
• Acquiring dedicated spectrum is challenging and costly • Deployment complexity and cost can make it prohibitive for smaller organizations • Navigating regulatory frameworks can be challenging
Indoor 5G coverage is more vital in Gulf countries because shopping malls play an essential economic and social role
The Gulf region has been a global 5G pioneer. Most countries have attained nationwide 5G coverage by 2023. 5G penetration among mobile users has also skyrocketed since the beginning of 2022. It reached 28.11%, 22.48%, and 26.86% in Qatar, Saudi Arabia, and the U.A.E. in Q3 2023, according to GSMA Intelligence.
Indoor network coverage is arguably more critical in the Gulf region. The high temperatures and long summers mean that people spend most of their time indoors, especially in shopping centers. These malls are the heart of the economic, social, and cultural life in the region for residents and tourists alike.
Aided by retail-friendly policies, such as low taxes and late opening times, malls experienced a boom in footfall and retail transactions. Despite the rapid rise in online shopping, especially after COVID-19 lockdowns, brick-and-mortar remains a pillar of national economies and accounts for the largest share of all retail transactions. The retail segment has also room to grow further as the retail gross leasable area (GLA) per capita across major GCC cities remains below that of developed markets like the U.S.A., despite being higher than other markets in the Middle East and North Africa.
5G connectivity inside the malls is not just crucial for consumers but also businesses. Stores can use the network to connect video cameras, point-of-sale (PoS) devices, and signage systems. Good indoor connectivity also enables shops to offer a hybrid retail experience, combining physical and digital sales channels. For example, customers can order items online for in-store pick-up. Indeed, nearly 60% of surveyed shoppers in the U.A.E. use their smartphones in-store to research products, compare prices, or look for offers. Excellent indoor 5G coverage also underpins future in-mall experiences that mix physical and digital interactions through technologies like AR/VR.
Operators and venue owners can also benefit from offering seamless connectivity in the malls. For example, operators can improve their brand image and prestige by associating themselves with iconic venues such as Dubai Mall in Dubai, Mall of Qatar in Doha, and Mall of Arabia in Jeddah. For landlords, exceptional indoor coverage and quality can serve as a key differentiator for the mall, potentially resulting in higher rental rates.
Operators can offload onto Wi-Fi as an alternative to extending 5G indoors, provided these systems are designed, optimized, and operated with equivalent quality of experience, using, for example, Ekahau®. While many malls in the region have Wi-Fi infrastructure, we believe that 5G complements rather than competes with Wi-Fi. Direct access to a 5G network offers more convenience for consumers and is intrinsically more secure than 4G or Wi-Fi.
The latest generations of Wi-Fi technology, including Wi-Fi 6 and Wi-Fi 7, are likely to play a more pivotal role in enhancing indoor coverage thanks to their improved performance, higher speeds, and increased capacity. Wi-Fi’s seamless integration with cellular coverage enables the offloading of cellular traffic in congested areas, maintains connectivity in deep indoor locations, and provides a robust and interconnected network experience for users.
Major differences in indoor 5G coverage quality between malls, operators, and countries in the Gulf region
In this analysis, we examine the variations in the strength of indoor 5G coverage across select shopping malls in Qatar, Saudi Arabia, and the U.A.E.. We use data from Cell Analytics based on crowdsourced measurements of consumers’ mobile devices worldwide. The tool captures RF measurement and data usage, both indoors and outdoors, enabling us to benchmark signal metrics and generate user density and competitive coverage difference maps.
We use the average Reference Signal Received Power (RSRP) as a measure of network coverage. RSRP represents the network signal strength received by a mobile phone. An RSRP value that exceeds -90 dBm indicates superior coverage. If the signal strength is between -90 dBm and -100 dBm then network coverage is considered good. Lower RSRP values signify lower download speeds and an increased probability of network disconnection.
In the sections below, we examine 5G RSRP measurements inside major malls in Qatar (Doha), Saudi Arabia (Jeddah and Riyadh), and the U.A.E. (Abu Dhabi and Dubai) from December 2022 to November 2023. For each location, we compare operators’ RSRP values to determine which ones offer superior 5G coverage. We included locations where we received sufficient samples to achieve a confidence level of 95%.
du commands a lead in indoor 5G coverage in more U.A.E. malls than Etisalat by e&
The U.A.E. emerged as the fastest 5G market globally in Q2 2023, according to Ookla® Speedtest Intelligence®. This achievement was facilitated by an almost nationwide 5G coverage of the population. Both operators, du and Etisalat by e&, have sought to continually enhance customer experience by improving network coverage and quality.
du reported 98.5% 5G coverage of the population in November 2023 and attributed much of its CAPEX to 5G deployment and specifically to enhancing indoor coverage. For example, it has installed small cell antennas in apartments and offices and expanded DAS in new mall locations. It also launched 5G Standalone (SA) and Voice over New Radio (VoNR) in 2023.
The chart below depicts indoor 5G RSRP values for du and Etisalat by e&, across 12 malls in Dubai and six others in Abu Dhabi. Both operators have the same number of malls in Dubai where they lead in indoor coverage. In Abu Dhabi, du consistently outperformed Etisalat by e& in terms of indoor coverage in all the malls we reviewed.
Overall, top U.A.E. malls have better indoor 5G coverage than those in Qatar and Saudi Arabia. The weighted average RSRP per mall is at least -86 dBm in 9 out of the 18 locations analyzed, suggesting excellent indoor coverage. However, in some locations, such as Ibn Battuta Mall, Mall of Emirates (for both operators), Wafi Mall and Yas Mall (for Etisalat by e&), and Dubai Mall (for du), the signal power is equal or less than -90 dBm.
du consistently outperforms Etisalat by e& in indoor 5G coverage across all the six malls in Abu Dhabi. For example, du is 10% better than Etisalat by e& in Khalidiya Mall and 8% better in Marina Mall.
The difference in signal power in Dubai locations is generally smaller, implying that consumers are unlikely to perceive a difference in 5G coverage while shopping there. For example, the RSRP gap between operators is inferior to 1.5 dBm in Deira City Mall, Festival City Mall, Ibn Battuta Mall, Mirdif City Centre, and Wafi Mall. This could be because both operators share the same indoor coverage infrastructure in these malls to avoid duplication and to reduce costs.
Mobily and Zain are the frontrunners for indoor 5G coverage in Saudi malls
The Saudi Communications, Space & Technology Commission (CST) reported that 5G coverage reached 97 governorates in March 2023 (out of 136 governorates), up from 84 a year earlier. This is a substantial jump from the 35 governorates it first reported in Q2 2020.
This improvement is partially driven by the ongoing release of suitable spectrum for 5G. Indeed, operators had access to low-band spectrum (700 MHz and 800 MHz) from 4G that they could reuse for 5G, and auctions for 2.3 GHz, 2.6 GHz, and 3.5 GHz bands were completed in 2019. The CST also plans to auction 600 MHz, 700 MHz, and 3800 MHz bands in Q1 2024.
Operators have steadily invested in 5G infrastructure. stc reported that it provides 5G coverage to over 90% of its mobile site locations in major cities. In October 2023, it announced significant network investments to extend its reach to over 75 cities and governorates.
The two charts below show indoor 5G RSRP values for Mobily, stc, and Zain across three malls in Riyadh and three others in Jeddah. Despite the large investments in 5G infrastructure and access to low-band spectrum, Cell Analytics reveals a weighted average RSRP of -95.5 dBm across the six surveyed malls, which is significantly lower than the weighted averages in Qatar and the U.A.E. at -85.3 dBm and -87.4 dBm, respectively.
Saudi Arabia is home to the five malls with the poorest indoor 5G coverage among the 28 malls analyzed in this article. The RSRP weighted averages ranged from -98.8 dBm in Al Salam Mall in Jeddah to -93.8 dBm in Riyadh Gallery Mall in Riyadh (the other lagging malls are Mall of Arabia and Red Sea Mall in Jeddah, and Al Nakheel Mall in Riyadh).
Mobily had better indoor 5G coverage than its competitors in three malls while Zain outperformed them in two of the malls. Mobily is quite ahead of its competitors in Mall of Arabia, one of the biggest malls in Saudi Arabia, with an RSRP of -92.8 dBm, a signal strength that is 6.5 dBm higher than Zain’s and 8.8 dBm stronger than stc’s.
Zain leads Mobily in two malls, Riyadh Gallery Mall and Red Sea Mall, by 2.4 dBm and 1.7 dBm, respectively. On the other hand, stc leads in 5G coverage inside Granada Center with an RSRP of -88.1 dBm, the highest signal power among the analyzed malls in Saudi Arabia. The RSRP difference between the three operators in the other malls varies between 3.3 dBm and 4.6 dBm, which suggests that operator choice can affect signal reception when shopping in these venues.
Ooredoo leads in 5G coverage inside the malls in Qatar
Likewise, Vodafone nearly doubled its radio network sites, upgraded the existing sites’ technologies, and increased 5G coverage, especially indoors. It reported that over 1188 TB of data were consumed across all stadiums during the World Cup. These initiatives helped to make Vodafone the world’s fastest mobile network operator in 2022. By June 2023, 85% of Vodafone’s 2250 radio network sites were 5G enabled.
The chart below shows indoor 5G RSRP values for Ooredoo and Vodafone across four malls in Doha. It reveals that Ooredoo delivered superior indoor coverage in all of them, except for Villaggio Mall, where Vodafone outperformed.
The difference in RSRP is highest in City Center Doha Mall where Ooredoo was ahead of Vodafone by 9.2 dBm. In the country’s largest shopping center, the Mall of Qatar, the difference in indoor signal strength between the two operators is sizable, standing at 4.4 dBm. However, since both operators offer excellent coverage simultaneously, with an RSRP of -81.4 and -85.8 for Ooredoo and Vodafone, respectively, consumers are unlikely to perceive a difference in coverage.
Operators need to consider non-technical aspects when deploying indoor solutions
Measures should be in place to encourage operators to make indoor network deployments more efficient. For instance, the Chinese government mandated that operators share the mid-band spectrum (3.3-3.4 GHz) for indoor coverage to promote co-development and cost-sharing. In Europe, mobile network operators (MNOs) share indoor networks deployed by neutral hosts, such as Cellnex, with a revenue model based on charging the venue or building owner for the network instead of the operator.
In the United States, the primary ownership model for DAS often involves a combination of ownership by neutral host operators, MNOs, and venue owners depending on agreements, partnerships, and specific needs of the venue or location. Neutral host operators often play a significant role in deploying shared DAS infrastructure, while venue owners, managers, or MNOs may also have ownership stakes or involvement in specific deployments to enhance indoor wireless coverage.
Beyond cost and technical considerations, operators need to carefully address other factors and practical challenges before and during the implementation of an indoor network coverage solution. These include site acquisition and permission, physical space and aesthetics, and regulatory compliance needs.
Regulators can have a proactive role in reducing bureaucratic hurdles and encouraging government-industry collaboration. For example, in South Korea, the regulator promotes the parallel development of indoor and outdoor 5G coverage across the country. Another example is the Telecom Regulatory Authority of India (TRAI) which recently requested industry views on the mechanism to rate digital connectivity in buildings. TRAI’s initiative illustrates the importance of devising standard guidelines, incentivizing investments in in-building infrastructure, and ultimately ensuring seamless and reliable indoor connectivity for consumers and businesses.
Ookla can support operators and venue owners in improving indoor cellular coverage
As consumers’ expectations for network speed and consistent connectivity rise with the advent of 5G, operators should prioritize addressing indoor coverage issues to improve customer experience, drive data usage, and outperform their competitors.
As more consumers and businesses rely on 5G, an excellent indoor 5G experience will become even more essential. It will also pave the way for innovations that blend in-store with digital experiences. The future of physical malls in the region hinges on their ability to adopt new technologies and use them to transform the consumer experience.
Ookla can assist operators in identifying buildings or indoor venues with coverage or capacity issues using crowdsourced and controlled test data and the execution of precise walk tests for diagnosis. Cell Analytics helps to identify specific indoor areas with low signal-to-interference-and-noise ratio (SINR) and signal quality (RSRQ), causing sluggish data speeds despite adequate coverage (RSRP).
Equipped with this knowledge, mobile network operators can promptly deploy personnel for on-site walk-tests using Wind™, Ookla’s handheld walk-and-drive controlled testing platform. Wind enables testers to simulate user behavior while meticulously capturing detailed RF data in the background and processing it in near-real time. This allows operators to implement corrective actions to boost network performance within any venue.
An alternative to deploying in-building 5G systems is to selectively offload usage to Wi-Fi provided these systems are designed, optimized, and operated to deliver an equivalent quality of experience – this can be done using Ekahau.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
To gain insight into the current performance of networks, we analyzed Speedtest® data in Q3 2023. Our analysis compares changes in 5G performance to the previous year, identifies the top 10 countries with the best performance, and discusses customer satisfaction with 5G. We also ranked countries based on the performance of their fixed networks and investigated the connectivity gap across the world.
Global 5G download speed improved. The median global 5G download speed experienced a substantial 20% increase in Q3 2023, reaching 203.04 Mbps, compared to 168.27 Mbps in Q3 2022. This improvement aligns with a significant rise in global 5G subscriptions, indicating positive progress in user adoption of 5G and the performance of 5G networks.
Top 5G performers have shifted. The top 10 countries for 5G performance witnessed notable changes, with the United Arab Emirates claiming the top spot, surpassing South Korea. Malaysia, India, and the Dominican Republic also made significant strides, showcasing a dynamic shift in the global 5G landscape.
Speedtest user ratings indicate room for 5G improvement. Despite advancements in 5G technology, there has been a decline in the Net Promoter Score (NPS) among 5G users. Factors contributing to this dissatisfaction could include unmet expectations and discrepancies between actual 5G speeds and advertised speeds.
Fixed Networks Advancements. On a global scale, fixed networks demonstrated significant performance improvement, with a 19% increase in median download speed (83.95 Mbps) and a 28% increase in upload speed (38.32 Mbps) in Q3 2023 compared to the previous year. This highlights the ongoing transition to more advanced broadband technologies, particularly Fiber-to-the-Home (FTTH).
The imperative of closing the connectivity gaps. Despite improvements in global connectivity, there are still areas that fall outside of network coverage. Speedtest® data highlights disparities in internet performance between fixed and mobile networks across different regions, emphasizing the importance of addressing connectivity challenges worldwide.
5G Networks
Global 5G download speed improvements
The median global 5G download speed has experienced a noteworthy surge, registering a 20% increase and reaching 203.04 Mbps in Q3 2023, compared to 168.27 Mbps in Q3 2022, according to Speedtest Intelligence® data. This improvement coincides with a substantial rise in global 5G connections, reaching 1.4 billion according to GSMA Intelligence, representing a 65% year-on-year increase from 872 million a year ago.
In terms of upload speed and latency, only a very modest improvement of 1% occurred. Median 5G upload speeds reached 18.93 Mbps in Q3 2023, compared to 18.71 Mbps in the same period last year; multi-server latency, a critical metric for network responsiveness, improved from 45 ms in Q3 2022 to 44 ms in Q3 2023.
Speedtest users experiencing the top 10% of 5G download speeds globally have seen a 9% increase, rising from 525.54 Mbps in Q3 2022 to 573.12 Mbps in Q3 2023. However, speeds have not yet reached Gigabit levels, primarly because of network economics. 5G was originally designed to deliver peak data rates of up to 20 Gbps based on IMT-2020 requirements, but we are still a ways off before gigabit speeds become the new normal. For instance, symmetrical download, upload speeds, and ultra-low latency haven’t been realized, partially because the vast majority of 5G networks are not ‘true 5G’ as they have been deployed in Non-Standalone (NSA) mode, meaning they rely on a 4G LTE network core. According to GSA, over 40 operators have launched 5G standalone (SA) in public networks, but the rollout is not yet complete. Nevertheless, the industry is actively exploring the prospect of 5G Advanced, which promises symmetrical upload and download speeds and ultra-low latency, signaling a proactive stance ahead of the eventual transition to 6G.
Malaysia joined South Korea and the U.A.E at 5G speeds podium
During Q3 2023, the United Arab Emirates and South Korea stood out as leaders in 5G performance, boasting the fastest median 5G download speeds globally at 592.01 Mbps and 507.59 Mbps, respectively. Our top 10 list also includes Malaysia, Qatar, Brazil, the Dominican Republic, Kuwait, Macau, Singapore, and India. The shift in the top 10 rankings reveals dynamic changes, with Malaysia, the Dominican Republic, and India making significant strides, while Bulgaria, Saudi Arabia, New Zealand, and Bahrain dropped out of the rankings.
The U.A.E showcased a 14% increase in its median 5G download speed, reaching 592.01 Mbps in Q3 2023, up from 511.68 Mbps in Q3 2022, allowing the U.A.E to take the top spot from South Korea. Key factors contributing to the U.A.E.’s 5G leadership include fierce market competition driven by Etisalat and du, resulting in extensive 5G coverage and widespread access to 5G services. Additionally, the allocation of a 100 MHz of contiguous spectrum, as discussed in our 5G spectrum article, has played a pivotal role in achieving faster speeds, lower latency, and improved spectral efficiency.
The regional shift in 5G performance leadership is noteworthy. In 2022, half of the top 10 countries were from the Middle East, while in 2023, the same proportion hailed from the Asia Pacific region. Our analysis suggests that early adopters in the Asia Pacific region have outperformed major European markets in 5G performance, due to factors such as early spectrum availability and supportive government policies.
Malaysia’s remarkable achievement in reaching the third spot globally for 5G download speed, with a reported speed of 485.24 Mbps in Q3 2023, is particularly noteworthy. Despite launching its nationwide 5G network less than two years ago, Malaysia’s unconventional deployment strategy has proven effective. India has also made a significant leap, with its median 5G download speed of 312.26 Mbps allowing India to reach the top 10 worldwide. The country’s climb of 72 places on the Speedtest Global Index™ between September 2022 and August 2023 is primarily credited to the launch of 5G. Following a 5G spectrum auction in India, operators have successfully addressed network congestion issues by offloading 4G traffic onto 5G networks.
In Brazil, 5G download speed increased 1.4 times, jumping from 312.09 Mbps in Q3 2022 to 443.93 Mbps in Q3 2023. Before Brazil’s 5G spectrum auction, operators had offered 5G using DSS since July 2020. While DSS can provide broad 5G coverage, its speeds are often similar to those on 4G LTE networks. In November of 2021, however, Brazil’s multi-band 5G spectrum auction closed, which not only generated BRL47.2 billion ($8.5 billion) in total commitments, but it also allowed operators to deliver much faster speeds on dedicated 5G spectrum compared to DSS. National operators – Telefonica Brasil (Vivo), Claro Brazil, and TIM Brazil – ended up with 40 MHz or 50 MHz in the 2.3 GHz spectrum band and 100 MHz each in the 3.5 GHz band. The subsequent simultaneous activation of 5G networks in July 2022 marked a transformative moment with the continuous expansion of 5G services to 623 municipalities by December 2023. An upcoming spectrum auction expects to improve Brazil’s 5G standing even further.
The Dominican Republic’s entry into the top 10 fastest 5G countries was marked by its official launch of 5G services in December 2021, making it the first Caribbean nation and the third in Latin America to adopt a 5G network.
Disparity Between 5G Performance and Consumer Perception
The Net Promoter Score (NPS) is a tool that gauges customer loyalty and satisfaction. At the end of Speetest, users may be asked to answer “How likely is it that you would recommend [provider] to a friend or colleague?” on a scale from 0-10. Net Promoter Scores are applied to both users and providers. Users are categorized into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10). NPS is the percent of Promoters minus the percent of Detractors and is displayed in the range from -100 to 100. Providers are ranked in descending order of NPS. NPS categorizes users into Detractors (those that score 0-6), Passives (scores between 7 and 8), and Promoters (scores of 9-10). NPS represents the percentage of Promoters minus the percent of Detractors displayed in the range from -100 to 100.
In our article discussing whether 5G was meeting customer expectations, we found that 5G users typically rate their network operator with NPS scores universally higher than those for 4G LTE users. In Q3 2023, that trend continued, as 5G users that were on 5G network when answering the NPS question still scored higher than those on 4G across all markets analyzed. It isn’t surprising given that at a global level, 5G had a 637% better median download speed than 4G and a 130% better median upload speed.
While 5G NPS still outpaces scores on 4G, our data shows that 5G NPS has been decreasing annually. This could point to the fact that excitement about 5G as a new technology is waning as users become used to faster speeds, or as customers await new use cases that can take advantage of the faster speeds that 5G can provide. After all, we are still waiting for that killer app for 5G, the way the video and streaming were for 4G.
While it is difficult to fully explain the reasons behind the 5G NPS decrease without further research, we can clearly see that network performance isn’t the only factor at play influencing NPS declines. Others can include customer care, pricing, and other services. For example, in South Korea, one of the first countries to launch 5G with one of the world’s fastest speeds, consumers scored 5G networks -41.47 in Q3 2023 compared to -20.51 in Q3 2022.
In March 2021, South Korean consumers launched a class action suit against operators because they felt they were being misled by the promises of 5G in the country. Recently, South Korea’s antitrust regulator fined three 5G operators a total of 33.6 billion won ($25.06 million) for making exaggerated claims about the level of performance their networks could achieve. South Korean operators claimed consumers could experience theoretical 5G speeds, which are not practically achievable in a “real world” environment, as factors such as spectrum usage, network densification, user location, and device capability significantly affect actual performance. Our data shows that the top 10% of 5G users in South Korea experienced speeds of 1.004 Gbps in Q3 2023, which, although impressive, are far lower than the advertised 20 Gbps speeds.
Fixed Networks
Fiber driving fixed performance gains
On a global scale, fixed networks have demonstrated significant advancements, achieving a median download speed of 83.95 Mbps and an upload speed of 38.32 Mbps in Q3 2023, per Speedtest Intelligence data. This signifies a substantial 19% improvement in download speed and an impressive 28% enhancement in upload speed compared to those in 2022. This also indicates that more fixed connections have migrated to fiber networks.
According to the World Broadband Association (WBBA) report titled “Next Generation Broadband Roadmap 2023 to 2030” Fiber-to-the-Home (FTTH) is identified as the natural progression from copper-based xDSL broadband networks. The shift towards FTTH varies across different countries and regions, but the industry is committed to embracing more advanced and efficient broadband technologies.
Oftentimes, despite improvement in underlying broadband technology, Wi-Fi is the bottleneck that reduces customer experience. Our research has shown that Wi-Fi performance can lag behind ethernet in markets where advanced cable and fiber connections are replacing legacy broadband technology (such as DSL or coax cable). Wi-Fi speeds typically range from 30-40% of ethernet, indicating a need to accelerate the adoption of more advanced Wi-Fi technologies and optimize the home network environment.
The UAE, Singapore, and Hong Kong are in the lead for fixed
The United Arab Emirates (UAE) and Singapore led the way in fixed network performance.
The UAE achieved a median download speed of 247.63 Mbps in Q3 2023, representing a notable 1.83 times increase compared to the previous year. Most customers in the UAE have access to fiber networks, and additional measures have been implemented by operators in the region to enhance internet speeds, such as increasing the minimum download speed from 250 Mbps to 500 Mbps and offering price discounts to incentivize users to upgrade to higher-tier plans.
Singapore also leads on the 2023 Fiber Development Index (FDI), with maximum scores in seven of the nine metrics. Singapore, along with Qatar and South Korea, has achieved 100% FTHH coverage. One of the reasons for this success, besides having a smaller area, is that Singapore’s regulator mandates building owners and real estate developers to provide adequate space, facilities, and accessibility for network operators to pre-install fiber networks.
Hong Kong also demonstrated significant progress, with a 37% increase in median download speed and a 40% increase in upload speed. To track broadband adoption, the Office of the Communications Authority (OFCA) in Hong Kong monitors broadband adoption by advertised speed and technology mix; as of August 2023, 66% of residential clients already subscribed to the Internet with a download speed equal to or greater than 1 Gbps.
Chile has seen a 14% improvement in median download speed and a 29% improvement in upload speed on the back of a greater fiber adoption. Chile has been the top-performing fixed broadband market across Latin America, consistently outperforming other regional markets but over the last three years, it has also closed the performance gap with other leading markets globally. Chile’s strong fixed broadband performance — an anomaly in the region — is primarily due to strong competition among Chilean ISPs. Chile has seven ISPs with over 5% market share, all heavily focused on migrating customers to fiber.
Thailand is a newcomer to the ranking as FTTH continues to grow strongly. FTTH constitutes an impressive 95% of fixed broadband users in Thailand, equivalent to around 58.96% of household penetration. Operators have been actively rolling out fiber in adherence to the Digital Thailand National Policy.
In the United States, there has been a 26% improvement in median download speed and a 7% improvement in upload speed. In this very competitive market, with a range of access technologies vying for customers, a combination of migration to fiber, 5G fixed-wireless access (FWA), and faster cable connections is helping drive higher performance levels. In line with the demand for faster network performance in the market, the FCC recently announced that it is seeking input on a planned increase to its definition of broadband/high-speed internet to 100 Mbps download and 20 Mbps upload, up from the current 25 Mbps download and 3 Mbps upload standard.
As discussed in our recent article, several European countries are making substantial progress in offering high-speed broadband. Across Europe, Denmark had the fastest median download speed for fixed broadband (196.43 Mbps), followed by Spain (176.08 Mbps) and France (170.51 Mbps). Denmark experienced a 25% improvement in median download speed and a 16% improvement in upload speed. Spain also showed significant improvement, with a 32% increase in median download speed and a 29% increase in upload speed. France exhibited even stronger progress, with a 53% increase in median download speed and a 41% increase in upload speed. The speed gains we’ve seen in Spain and France are correlated with an increase in fiber adoption; for example, Spain boasts nearly 90% fiber optic coverage, thanks to private initiatives and government support, while France expects a full-fiber rollout by 2025.
Connectivity for All
The imperative of closing the connectivity gap
Massive investments are being made to bridge the connectivity gap as recognition of connectivity as a fundamental human right is growing. According to a WBBA Whitepaper, a high level of broadband penetration is critical to the country’s socioeconomic development. However, it’s not only about being connected to the network per se; the quality of that broadband connection is equally crucial. Unlike other utility services like gas and electricity, where quality is generally stable, with broadband, the quality of the network experience is crucial to ensure users can benefit fully from multiple applications.
To assess the digital divide, we mapped mobile and fixed internet performance using data from the Open Data Initiative, which Ookla provides as part of Ookla for Good.
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Determining where a digital divide exists is a complex issue that involves identifying where network infrastructure is located, where people need connectivity, and how affordable it is. Although it can be challenging to dig into a specific location, it is evident that there are varying levels of Internet performance worldwide. A quick glance at our data shows that fixed broadband customers are more likely to experience faster networks (measured as an average download speed of 100 Mbps and above) than mobile across the Americas and Europe. The opposite is true for mobile networks across Africa and APAC, where mobile networks are often the primary means of connectivity. Compared to urban areas, rural communities are often ill-equipped for broadband access. Due to a lack of bandwidth (and therefore slower speeds), people in these areas need help doing many things on the internet, such as streaming videos. The US regulator FCC defines broadband in the United States as access to 25 Mbps download and 3 Mbps upload speeds. Areas without those speeds are classified as broadband “digital deserts,” even if those areas have internet access. Although broadband definitions can vary considerably from country to country, we can see in the next section that many areas fall outside any standards of connectivity globally.
Despite the world becoming increasingly connected, many rural and remote areas still struggle to access the internet. For example, large swathes of South America and Africa fall outside terrestrial network coverage. As discussed in our recent article, cellular networks are critical to connecting individuals and businesses as internet access in Africa is predominantly mobile. Before we can start discussing 5G, connecting communities with the internet in general is a priority. Affordable 4G smartphones and targeted financing for under-served demographics are key for bridging the digital divide and reducing poverty, as a World Bank study found that 4G coverage can help cut poverty by up to 4.3%.
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5G technology can potentially replace fixed internet access in situations where the cost of fiber deployments is high and rolling out traditional fixed broadband networks isn’t commercially viable. However, in countries like Indonesia, satellite technology may be a more effective solution for connecting remote areas. While 5G Fixed Wireless Access (FWA) and satellite technology can complement each other, the adoption of satellite technology is currently limited by factors such as coverage, device affordability, and service cost. As revealed in our recent article, Starlink outperforms GEO satellites and is a suitable replacement for fixed networks in rural areas. While it may not match the leading cable or fiber providers in terms of median speeds or multi-server latency, satellite internet provides a viable alternative in places where cable and fiber access networks are unavailable. This is mainly due to a more consistent distribution of download performance across Speedtest samples, unlike FWA and DSL-based services, where performance is impacted by the distance from the cell site or exchange/DSLAM.
Fixed and mobile network operators across the globe widely use Speedtest data to enhance Internet quality, improve accessibility, and inform network expansion. The United States Federal Communications Commission and the Malaysian Communications and Multimedia Commission rely on Speedtest data to ensure accountability of telecommunications entities and allocate funds for rural and urban connectivity development. Ookla also licenses data to NGOs and educational institutions to help bridge the digital divide between areas with and without modern Internet access. Our mapping data is used to track results and determine whether broadband infrastructure can handle growth as more people connect devices and technologies demand more bandwidth. We are also actively involved in discussing best practices for ensuring digital transformation and connectivity for all in the APAC region, Central Asia, and Europe. If you are interested in working with us, please reach out.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
Top-performing global 5G market and network operator. The U.A.E. was the fastest 5G market globally in Q2 2023 according to OoklaⓇSpeedtest IntelligenceⓇ data, with growing competition between the nation’s two network operators helping to drive overall performance in the market to reach a median download speed of 557.63 Mbps. etisalat by e& was the fastest 5G operator globally with a median download speed of 680.73 Mbps.
5G networks trump 4G-LTE for mobile gaming and video streaming experiences. Users accessing both etisalat by e&’s and du’s 5G networks experienced median gaming latency of 43 ms and 57 ms respectively, lower than those recorded across 4G LTE. 5G users also experienced improved video start times and experienced less buffering when streaming video compared to those on either 4G LTE or Wi-Fi.
Improved network experience driving industry leading Net Promoter Scores (NPS). With 5G driving improved experiences across use cases such as mobile gaming and video streaming, and with the U.A.E. ranking first in terms of median 5G performance, it’s no surprise that NPS in the market are leading the industry. Indeed, 5G users in the market are more likely to recommend the nation’s networks when compared to 4G, with etisalat by e& leading the market with a score of 64.7 in Q2 2023, and du following with 46.7.
Lower 10% of Speedtest samples point to room for improvement. du led the market for 5G Consistency – the proportion of Speedtest samples that met a minimum performance threshold of 25 Mbps download and 5 Mbps upload during Q2 2023. Reviewing 5G performance of the lower 10% of samples at a city-level highlights where etisalat by e& has been targeting improvements, while du’s has seen its performance erode quarter-on-quarter.
Return to economic growth driving mobile market competition
etisalat by e& and du both launched commercially available 5G services across the U.A.E. in Q2 2019, following the allocation of spectrum for 5G use by U.A.E. regulator, the TDRA (Telecommunications and Digital Government Regulatory Authority). Since then, both operators have rolled out 5G networks aggressively, achieving near universal 5G population coverage as of 2022. Both operators have had to contend with a challenging macroeconomic environment brought on by the COVID-19 pandemic, which led to declining mobile revenues, constrained prepaid spending, and reduced roaming and device revenues.
However, 2022 saw growth return to the market with etisalat by e&’s U.A.E. mobile revenues increasing by 6.0% to reach 11,406 million AED, while du’s mobile revenues grew by 8.4% to reach 5,748 AED million. The outlook for the U.A.E. economy going forward is very positive, with the IMF predicting GDP growth of 3.5% in 2023, following a strong rebound in 2022 of 7.4% as COVID-19 restrictions were lifted, international visitors returned to the country and rising oil prices helped bolster economic growth. For the nation’s mobile network operators, this return to growth is driving increased competition as both operators seek to demonstrate network leadership, convert prepaid users to postpaid, while also focusing on driving enhanced customer experiences and offering new digital services.
Both mobile network operators are prioritizing the growth of their postpaid customer bases. For example, subscribers of either operator can choose plans that allow them to pick and choose additional services with a strong focus on entertainment options, such as video streaming services, live sports, and mobile gaming, among others.
U.A.E. leads on 5G performance globally
The U.A.E. was the fastest 5G market globally in Q2 2023, according to Ookla Speedtest Intelligence data, recording a median download speed of 557.63 Mbps, with South Korea placing second at 501.56 Mbps.
etisalat by e& places first in global 5G performance stakes
etisalat by e& was the fastest operator within the U.A.E. and globally on 5G, recording a median download speed of 680.73 Mbps during Q2 2023, ahead of du’s 453.93 Mbps. The same was true for 4G LTE, with etisalat by e& recording a median download speed of 83.35 Mbps, ahead of du’s 64.96 Mbps. 5G performance between the two mobile operators remained similar throughout 2022, peaking in time to support Dubai EXPO 2020. Both operators increased speeds through Q4 2022 and Q1 2023, helping drive overall 5G performance in the U.A.E. to reach 557.63 Mbps, but du’s performance declined in Q2 2023, with etisalat by e& extending its 5G performance lead to 226.80 Mbps.
Among a selection of the top-performing 5G networks globally by median download speed, etisalat by e& ranked first in Q2 2023. Du’s 5G performance also ranked it among the world’s fastest, which reflect the strong position of the GCC States, and leading markets in Asia Pacific, in terms of 5G performance.
Recent news indicates that both operators will continue to drive investment toward further performance gains, while also looking to offer new use cases over their 5G networks. At MWC Barcelona 2023, etisalat by e& announced the commercial launch of its 5G Standalone (SA) network in the U.A.E., which will initially be dedicated to fixed-wireless access (FWA) customers. At the same time, du announced an agreement with Huawei to collaborate on 5G-Advanced technology and use cases.
etisalat by e& leading on 5G download performance across U.A.E. cities
Speedtest Intelligence data showed that etisalat by e& was the leading operator across all major cities in the U.A.E. for both median 5G download performance and multi-server latency in Q2 2023. It also led on median 5G upload speed in Abu Dhabi, Dubai and Sharjah, however there was no statistically significant difference between it and du in Al Ain and Ajman.
Lower 10% of Speedtest samples point to need for further improvement
Median 5G performance allows us to gauge the midpoint of user experience on 5G networks, however it doesn’t always tell the full story, as 5G performance can vary widely, depending on factors such as the spectrum used, network congestion, and the distance and any obstacles between the user device and the cell site. Ookla tracks network Consistency, which for 5G networks records the proportion of samples which meet or exceed 25 Mbps download speed (the recommended speed for streaming in 4K) and 3 Mbps upload speed.
du and etisalat by e& both performed strongly on 5G Consistency, with scores of 92.1% and 90.9% respectively. Drilling down into the city-level data, and looking at performance for the lowest 10% of samples, reveals some potential improvement points for both operators. For the city of Ajman, etisalat by e& has recorded a significant improvement in the lower 10th percentile of 5G samples, increasing from 9.76 Mbps in January to 93.67 Mbps in June. However despite the increase, its performance in Ajman remains below that recorded in other U.A.E. cities. du on the other hand has returned more stable 5G performance among the lower 10% of samples in the city over the past six months, but is seeing performance decline, from 138.33 Mbps in January to 50.85 Mbps in June.
5G delivering improved mobile gaming and video streaming experiences
With both operators keen to grow their customer bases and prioritizing migration toward higher value postpaid subscribers, translating 5G performance gains into discernible improvements for the end-user experience is vital.
Consumers in the U.A.E. spent on average 4.7 hours per day playing mobile games during 2021, the most of all MENA markets, according to data.ai’s State of MENA 2022. Usage continues to grow, fueled by a young and tech-savvy population with high disposable income. 5G offers the potential for lower latency than previous generations of mobile technology, which alongside higher throughput, enables improved experiences for both consumer and enterprise use cases that rely on a high level of network responsiveness. This is particularly true for online gaming and cloud streaming of games. For example, network response times are critical for Call of Duty Mobile (which etisalat by e& has bundled with some of its postpaid plans.)
According to Ookla Consumer QoE™ data, etisalat by e& recorded lower median latency across both its mobile and fixed networks when compared to du during Q2 2023. 5G latency for both operators was lower than for 4G LTE, with etisalat by e& achieving a 5G latency of 43 ms, and du 57 ms. Wi-Fi performance differed between the operators, with etisalat by e&’s Wi-Fi recording the lowest latency across all access types, while du’s Wi-Fi latency lagged behind its mobile network latency performance.
Video content is a primary focus for both network operators in the U.A.E. and a common route for operators globally to add value to consumer mobile subscriptions. We examined Ookla Consumer QoE data, looking at two key video streaming metrics as measures of the consumer experience delivered: video start time and video rebuffering ratio.
Video start time measures the time between when a user clicks play, or the video auto-starts, and when the first frame of a video is rendered. Based on Ookla’s Consumer QoE data for Q2 2023, our results showed that 5G networks offered a faster video start time for both network operators compared to their 4G LTE or Wi-Fi networks, of almost half a second.
Video rebuffering ratio compares the time users have experienced buffering during a video to the total playtime of the video, excluding the initial video start time. Rebuffering occurs when the video stalls during playback and the user must wait for the video to resume. It is a major source of poor quality of experience, and if rebuffering is severe enough, it can lead to audience abandonment and can also serve as an indication of poor overall network performance. In good news, Ookla’s Consumer QoE data for Q2 2023 showed a substantial reduction in median video rebuffering ratios for both network operators, with rebuffering reduced to nearly 0% on 5G for both networks.
5G driving an uplift in industry-leading NPS scores for both operators
With the fastest median 5G download performance globally, it’s no surprise that NPS for 5G users within the U.A.E. are leading the industry. NPS is a key performance indicator of customer experience, categorizing users into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), with the NPS representing the percentage of Promoters minus the percent of Detractors, displayed in the range from -100 to 100.
Ookla’s Speedtest Intelligence data showed that du’s 5G service recorded the largest difference in NPS when comparing users on its 4G LTE network to those on 5G during Q2 2023, with an uplift of 61.0 basis points to reach 46.7. etisalat by e& recorded the higher NPS scores on its 5G network, of 64.7, while its 4G LTE NPS score of 40.4 was equally impressive.
Both operators in the U.A.E. are in prime position to capitalize on their 5G network investment to date, which is already helping drive improved consumer experiences on their networks. They are also poised to take advantage of the deployment of 5G Standalone networks in the market, offering further performance gains, but also opening up opportunities to target services for key enterprise verticals that among other things often demand highly reliability, as well as low latency communications.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
In this article, we look at the performance of mobile networks in the six countries of the Gulf Cooperation Council (GCC) during the first half of 2023 for their ability to support gaming services. To this end, we introduce Ookla’s Game Score™ to quantify the gaming experience and analyze four network metrics that typically impact mobile gaming: download speed, upload speed, latency, and jitter.
Key takeaways
The Gulf region offers strong growth potential for mobile gaming. The region benefits from a large youth demographic, a growing casual gaming base, widespread smartphone adoption, and high-speed internet access. Operators and governments are also helping to increase public engagement in gaming.
The U.A.E., Bahrain, and Qatar had the highest Game Scores in the Middle East (83.49, 83.24, and 82.81, respectively, on a 100-point scale). These countries have superior mobile network performance that helps to deliver a good gaming experience. Their Game Scores were also higher for 5G compared to 4G, highlighting the importance of network upgrades and migrating customers to 5G.
Relatively high latency in some markets can make some games glitchy. Most casual gamers should be able to enjoy a smooth experience over 5G thanks to fast download and upload speeds, but some latency-sensitive games (like multiplayer shooters) may have noticeable lags. Mobile operators can explore different approaches (such as deploying edge computing infrastructure) to improve game responsiveness and prepare their networks for more data-intensive games.
Ookla’s Game Score™ helps quantify the gaming experience
Game Score™ compares the performance of operators’ networks in terms of their ability to offer the best gaming experiences to consumers. The score is composed of different components, each measuring a different aspect of a consumer’s gaming experience based on multiple network key performance indicators. Game Score™ is based on Ookla’s consumer-initiated Speedtest Intelligence® results for download and upload speeds, as well as Consumer QoE’s™ latency and jitter measurements taken on real-world game servers.
Each component is evaluated and scored on a scale of 0-100 for each eligible operator. Finally, scored components are combined in a weighted average to produce a Game Score for each operator. For this article, we aggregated the scores of eligible operators to obtain a country-level Game Score. More details about our Game Score methodology can be downloaded from this link.
The Gulf region offers strong growth potential for mobile gaming
According to BCG, the Middle East region has the highest gaming penetration: more than 60% of the population are game enthusiasts. The audience for live-streaming games is expected to exceed 200 million in 2025, making the Middle East one of the fastest-growing regions for gaming.
The GCC region, in particular, has strong growth potential in terms of active gamers and e-sports participants thanks to its large youth demographic, sizable disposable income, access to high-speed connectivity, and the ongoing development of gaming infrastructure (such as hosting local gaming servers and setting up gaming arenas and e-sports facilities). The market will expand as gaming becomes more mainstream and more female users and older demographics engage in gaming.
5G is also helping to increase mobile gaming adoption as it enables smoother gameplay than 4G. According to the GSMA, around half of surveyed 5G users (or those intending to upgrade to 5G) in eight developed markets game frequently compared to around 30% among non-5G users. More operators are also bundling gaming services into their 5G plans, making mobile gaming more mainstream. Operators consider gaming as a growth area and a means to increase customer engagement and differentiate their connectivity propositions (see table below).
Local governments have also implemented strategies to develop a local gaming ecosystem to diversify their economies. For example, Saudi Arabia has a national gaming and e-sports strategy while the U.A.E. aims to encourage global gaming producers to establish a local presence.
Recent gaming-related propositions and initiatives
Bahrain
Batelco introduced a mobile gaming portal in 2022 stc offers stc play app and organizes e-sports tournaments. It partnered with gaming infrastructure provider Subspace in 2019 to improve the multi-player experience in the region
Zain offers a mobile game pass with a dedicated data allowance for popular games
Kuwait
Zain has a dedicated e-sports division that hosts tournaments. It partnered with PLAYHERA to establish a gaming and e-sports platform in 2022 Ooredoo offers gamer-dedicated 5G and fiber plans with reduced latency. It also organizes e-sports competitions
stc offers a 5G plan add-on that promises to reduce latency, jitter, and packet loss
Oman
Omantel launched ‘GeForce NOW’ cloud gaming service in partnership with NVIDIA. It also offers an add-on to get 100 Mbps extra speed on fiber and a dedicated mobile add-on for game data traffic Ooredoo organizes local e-sports tournaments
Qatar
Ooredoo launched the first e-sports tournament in Qatar, part of its e-sports brand, Ooredoo Nation – Gamers’ Land, in 2021. In 2023, it launched Ooredoo Nation League as a hub for Qatari gamers Vodafone commercialized the Vive Cosmos headset with a subscription to VIVEPORT Infinity, a repository of VR games, apps, and videos
Saudi Arabia
stc launched ‘stc play’ e-sports and game distribution platform and rolled out the Blacknut cloud gaming platform. It also offers a mobile data add-on tailored for gamers
Mobily launched an e-sports platform for gamers powered by D11 Gaming. It also offers Game Mode, an add-on for unlimited use of PUBG Mobile and League of Legends: Wild Rift games Zain launched ‘GeForce NOW’ cloud gaming service. It also offers a fiber package dedicated to gaming that includes a low-latency router, up to 500 Mbps for download and 200 Mbps for upload speeds
U.A.E.
Etisalat by e& launched ‘Arena Play’ mobile add-ons to enable customers to play without incurring data charges. It also introduced ‘Arena eLife’ fixed broadband add-on to access many games online from home du launched Games Instant Play as part of its ‘My World’ mobile portal
Bahrain, Qatar, and the U.A.E. had the highest Game Scores in the Middle East
The U.A.E., Bahrain, and Qatar had the highest Game Scores during the first half of 2023 in the Middle East. That means that users in these countries get the best mobile gaming experience in the region. The U.A.E. is home to the fastest 5G operator globally in Q2 2023, according to Ookla Speedtest Intelligence™ data. The U.A.E. comes first with a Game Score of 83.49 on a 100-point scale (considering all mobile technologies). The U.A.E. was closely followed by Bahrain with a score of 83.24 and Qatar with a score of 82.81. These results reflect the superior mobile network performance in these three markets which helps to deliver a good gaming experience. Kuwait, Saudi Arabia, and Oman were further down the Game Score ranking, achieving scores of 80.41, 78.74, and 75.40, respectively.
Game Scores were consistently higher for 5G than 4G users in all Gulf countries. The gaming experience benefits from the larger bandwidth and lower latency offered by 5G, contributing to smoother and more responsive gameplay. Game Scores on 4G lagged those on 5G by a range from 5.37% in Oman to 8.26% in Saudi Arabia. Gulf operators have the potential to improve the gaming experience by continuing to improve their 5G infrastructure, migrating more customers to 5G, and establishing local gaming servers.
In the following sections, we break down the Game Score into its components to understand how being on a 4G or 5G network can affect the everyday gaming experiences of Gulf-based mobile users.
Gaming download and upload speeds are markedly higher on 5G than on 4G, making mobile gaming more enjoyable
Download speed is essential in creating a smooth gaming experience without interruptions or degradations in streaming quality. High download speeds are also important for downloading digitally distributed games and updates. Download speed requirements for online mobile gaming vary depending on the game type (for example, cloud gaming needs higher bandwidth than a game played on a smartphone), gamer profile (for example, competitive gamers will need higher bandwidth than casual players) and use cases (for example, downloading game updates compared to playing preload games).
For the purpose of this analysis, we assume that 25 Mbps is the minimum download speed to enjoy a good gaming experience for casual gamers (who represent the majority of gamers). According to Ookla’s data, all Gulf markets comfortably exceed that requirement on 4G and surpass it significantly on 5G. Kuwait had the lowest download speed over 4G in the first half of 2023 at 35.12 Mbps. In contrast, Oman had the lowest 5G download speed at 176.79 Mbps.
U.A.E. offers the fastest median download speeds for both 4G and 5G at 69.17 Mbps and 566.10 Mbps, respectively, ahead of Qatar and Bahrain which rounded out the top 3 in the region. 5G offers significantly better performance than 4G in all markets. The median 5G speed across Gulf countries was 6.8X faster than the median 4G speed (345.53 Mbps vs. 43.9 Mbps).
Upload speed also plays an essential role in creating a smooth gaming experience without interruptions or quality degradation, particularly in multiplayer games. We use 3 Mbps as a reference point based on the recommended minimum upload speed for a good gaming experience for casual gamers.
Ookla’s data shows that Gulf markets are crushing it when it comes to exceeding upload requirements for both 4G and 5G. The lowest median upload speed recorded on 4G was in Saudi Arabia at 10.87 Mbps; For 5G, it was in Oman at 17.28 Mbps. Median upload speeds on 5G were 1.27X faster than those on a 4G network in the region. The gap between 4G and 5G upload speeds is larger in Bahrain, Saudi Arabia, and the U.A.E., which means that gamers in these countries could see the most significant improvement in gameplay and streaming quality when switching from 4G to 5G. In absolute terms, Qatar, Bahrain, and the U.A.E. offer the fastest upload speeds, reaching a maximum of 38.48 Mbps for the latter.
Relatively high latency in some markets can make some multiplayer games glitchy on 5G
Game Latency is a measure of latency to popular gaming server locations. Latency affects how quickly a gamer’s response is reflected in gameplay and is of particular interest to those who prefer games where reaction time is crucial. Low latency can provide smooth and lag-free gaming. For this analysis, we consider a sub-100 ms latency to be good for many games and most casual gamers.
Ookla’s data shows that most countries, except Oman, recorded latency below 100 ms on 5G. Bahrain had the lowest latency on 5G at 72.01 ms, and Oman had the highest latency at 115.46 ms. Saudi Arabia and Kuwait also had a relatively high 5G latency at 93.2 ms and 90.31 ms, respectively, which means that some multiplayer shooters, racing, fighting, and multiplayer online battle arena (MOBA) games might have a noticeable lag. Operators have room to improve the conditions for multiplayer games, especially for competitive gamers.
Users saw more modest differences in latency between 4G and 5G than for download and upload speeds. That means that multiplayer gamers can still get decent gameplay on either network technology and may not perceive an improvement in response time when switching to 5G. However, enhancements in 5G infrastructure will widen 5G’s advantage over 4G and provide a stronger incentive for gamers to migrate over time.
The variation in latency to popular gaming servers, known as Game Jitter, can also cause laggy gameplay or distorted audio if it is too high. For smoother gameplay, latency should be consistently low. A jitter below 30 ms is considered good for casual mobile gamers.
Results show that the Gulf region has low jitter, especially on 5G. Jitter ranged from 8.26 ms in Bahrain to 13.43 ms in Oman during Q1-Q2 2023. Jitter on 4G was slightly higher than 5G in all countries except in Oman where it was surprisingly lower at 11.55 ms – both Ooredoo and Omantel recorded lower jitter on their 4G network than on 5G during the first half of 2023.
The localization of gaming servers, the rollout of 5G Standalone (SA), and edge computing can push mobile gaming performance to new heights
Mobile operators can explore different approaches to improve connectivity consistency, speeds, and latency compared to current 5G in order to support more data-intensive games, enhance the multi-player gaming experience on smartphones, and cater to competitive gamers.
Shorten the distance between the users and the game servers. According to data published by the Saudi’s telecoms regulator, users can save, on average, 60 ms in latency when playing popular games with servers located in the GCC compared to servers in Europe. We expect more Gulf-based operators will host game servers in their data centers as more publishers strive to offer the best experience to local gamers.
Deploy 5G Standalone (SA) to increase bandwidth and speed and enable ultra-low latency. Most of the 5G networks deployed in the Gulf region use the Non-Standalone (NSA) model, where the radio antennas (part of the radio access network) are based on 5G but the core uses a 4G infrastructure. As of July 2023, the GSA reported that seven operators in the Gulf region were evaluating 5G SA, while six have either deployed or launched the service. The migration to 5G SA is expected to reduce latency to sub-5 ms, which should help the multiplayer and cloud gaming experience.
Deploy edge computing infrastructure to make gaming experiences more immersive. Edge computing enables new use cases with stringent bandwidth, latency, and availability requirements. Some local operators, such as Etisalat by e& and stc, have partnered with vendors and hyperscalers to develop edge computing capabilities to target enterprise customers. Operators should explore how to exploit these resources to support their own gaming and entertainment initiatives and support those of their partners.
The GCC region has a vibrant and untapped gaming market poised for tremendous growth. This potential hinges on the robustness of the telecoms infrastructure. Gulf operators’ investments in 5G infrastructure helped them climb Ookla’s Game Score leaderboard and demonstrated their commitment to putting their countries on the gaming map. Operators can continue to improve the gaming experience and further minimize latency by deploying local gaming servers, edge computing infrastructure, and 5G SA to make games more responsive and smooth. These improvements will put the region in an even better position to lead game development and foster the local gaming ecosystem.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
Bahrain took the lead in 5G gaming performance across the Gulf Cooperation Council (GCC) and the Middle East during the first half of 2023, based on Ookla Speedtest Intelligence® data. This article examines the gaming performance on Bahrain’s 5G networks, evaluates their suitability for multi-player on-device and cloud gaming services, and discusses local initiatives to position Bahrain as the regional gaming hub.
Key takeaways
Bahrain’s 5G Game Score™ was the highest in the Middle East at 87.64 out of 100 during Q1-Q2 2023. This exceptional network performance helps to deliver a good gaming experience. With ultra-fast 5G speeds (413.69 Mbps) and low latency (72 ms), most casual gamers can expect a top-notch multi-player gaming experience.
Bahrain’s pro-gaming policies and initiatives helped to attract international companies and foster a burgeoning local gaming ecosystem.The vibrant start-up landscape, bolstered by supportive business-friendly policies, funding, and access to tech-savvy talent, helped to attract international gaming studios and emerge local ones.
Bahrain faces competition from its neighbors to become a regional gaming hub. However, it can leverage its advanced networking infrastructure and reputation as a technology incubator to attract companies and entrepreneurs who want to trial new ideas and technologies for gaming and transform them into ventures that serve the region.
Bahrain leads the Middle East in terms of 5G Game Score and latency
The cellular infrastructure is critical for the growth of mobile gaming. Advanced network systems that offer speed, reliability, and low latency are pivotal to seamless gaming experiences and thus, the gaming industry. The growing popularity of mobile devices and portable gaming also pushes the boundaries of what mobile games can do.
Recognizing this, Ookla has devised a new metric, Game Score, to measure the gaming experience. This score considers various network parameters that impact gaming, including download and upload speeds, latency, and jitter. Game Score is based on Ookla’s consumer-initiated Speedtest Intelligence results for download and upload speeds, as well as Consumer QoE’s™ latency and jitter measurements taken on actual game servers.
Each component is scored on a scale of 0-100 and then combined in a weighted average to produce a Game Score. A higher score signifies a better gaming experience for the user. You can find more details about the Game Score methodology here.
In a recent article, we presented the Game Scores for the six GCC countries. Bahrain led the Middle East region during the first half of 2023 with the highest 5G Game Score at 87.64. The U.A.E. and Qatar trailed closely with scores of 85.59 and 85.23, respectively, reflecting the high-quality mobile network performance in these markets that provides excellent gaming experiences. Saudi Arabia, Kuwait, and Oman received lower Game Scores.
Gamers in Bahrain can enjoy a great multi-player gaming experience over 5G
Looking more closely at two main components of the Game Score – download speed and game latency – we can assess how well Bahrain’s 5G network supports multi-player gaming services.
Download speed is crucial for ensuring uninterrupted gameplay and maintaining high-quality streaming. High download speeds are also important for downloading digitally distributed games and updates. Download speed requirements for online mobile gaming vary depending on the game type (for example, cloud gaming needs higher bandwidth than a game played on a smartphone) and the gamer profile (for example, competitive gamers will require higher bandwidth than casual players)
Game latency is a measure of latency to popular gaming server locations. It impacts the speed at which a gamer’s response is reflected in gameplay and is particularly important for games where quick reactions are crucial. Low latency also means smoother and lag-free gaming.
For this analysis, we consider two types of multi-player games to account for variations in network requirements and user expectations. The table below outlines the minimum requirements for casual gamers (who make up the majority of gamers) for download speed and latency for on-device and cloud games.
Ookla’s data shows that Bahrain significantly exceeds the speed requirement for both game types, with a median download speed of 413.69 Mbps during Q1-Q2 2023. This implies that gamers should not face delays in downloading games, loading games, or applying patches.
Bahrain has also the lowest latency in the Gulf region at 72 ms and should provide smooth gameplay for most casual games. Yet, some multiplayer shooters, racing, fighting, and multiplayer online battle arena (MOBA) games might experience some lag, particularly if streamed from a cloud server outside the country. There’s room for operators to enhance conditions for multiplayer games, especially for competitive gamers.
It should be noted that the gaming experience can be affected by other factors besides 5G network quality. The location of the game server, for example, can influence latency. If the game server is outside the country or region then the quality of international connectivity matters more. Since Bahrain has a small land mass and a high population density, game servers, and international gateways are likely to be close to gamers. This partially explains why its game-related metrics are better than those of other countries in the region.
Bahrain made the digital sector, including gaming, central to its economic expansion. The government and various regulatory authorities have fostered a favorable business environment to attract investments from global technology companies. Operators have also supported the country’s ambition to become the regional ICT hub by developing advanced digital infrastructure and nurturing local talent.
Following the COVID-19 pandemic, Bahrain prioritized ICT as a key sector for economic growth and diversification, setting targets to achieve 100% broadband coverage and increase the number of start-ups by 20% by the end of 2026. According to the Telecommunications Regulatory Authority (TRA), mobile broadband penetration of the population reached 146.0%, and fixed broadband penetration of households reached 69% in Q3 2023.
Bahrain was among the first countries in the Middle East to launch 5G in 2019. The three mobile operators, Batelco, stc, and Zain, have invested in its expansion, achieving 100% 5G commercial network coverage. Operators are also upgrading their 5G infrastructure to improve throughput and reduce latency by deploying 5G Standalone (SA) and 5G Advanced (5.5G). For example, stc tested 5G SA in May 2022 and 5G network slicing in October 2023. Batelco deployed a cloud-native 5G core and tested 5G SA in April 2022. Zain trialed 5G SA in 2022 and implemented 5G carrier aggregation using a mid-band frequency.
Furthermore, Batelco’s parent company, Beyon, announced an investment of over $250 million to support the country’s digital transformation. This includes the development of the country’s biggest data center. In 2022, stc announced that it plans the region’s largest technology park, which includes a new data center. These new facilities will supplement existing data centers and strengthen the country’s position as a regional digital infrastructure center.
The country’s extensive and high-quality network infrastructure underpinned its ‘Cloud First Policy’ which encouraged public and private organizations to migrate to the cloud. This strategy has proven successful in attracting major hyperscalers like AWS which established three ‘regional availability zones’ in 2019 in Bahrain.
Pro-graming policies and initiatives helped attract international companies and develop a local gaming ecosystem
This influx of international cloud service providers has caught the attention of game publishers eager to cater to their fans in the region. Take Epic Games, the publisher of Fortnite, as an example. They set up a local server over AWS infrastructure to boost game response times and stimulate interest in e-sports. They expected latency to improve between 20% and 50% for players in the Gulf region and India. Similarly, Riot Games set up a local server in Bahrain for its game Valorant.
Bahrain has a vibrant start-up landscape in the Middle East region bolstered by supportive government policies, funding schemes, and a pool of young, tech-savvy talent. As part of the Bahrain Economic Vision 2030, the government established Tamkeen, an agency designed to promote private sector development and digital services adoption. Tamkeen has been involved in initiatives such as setting up a training program for video game development and the creation of the ‘D11 Gaming Hub’, designed to strengthen the e-sports ecosystem in Bahrain.
Thanks to these efforts, Bahrain attracted foreign gaming studios, like The Stories Studio, to establish a local office. It has also nurtured a burgeoning local game production industry, with award-winning gaming studios, such as Juego Studios and Regnum Studio, and a host of start-ups offering a range of products, solutions, and services for the gaming industry. Bahrain also aspires to be a leading e-sports competition destination in the Middle East, having already hosted global events like the BLAST Pro Series Global Final, NVTC Tournament, and GIRLGAMER Festival.
Operators have also taken proactive steps to capitalize on the growing demand for gaming in recognition of its potential to diversify revenue, increase customer engagement, and differentiate their services. For example:
Batelco introduced a mobile gaming portal in 2022.
stc launched the ‘stc play’ app, hosted multiple e-sport tournaments, and bundled gaming packages with its mobile data and home services.
Zain introduced a mobile game pass with a dedicated data allowance for popular games. It also partnered with the Bahraini Esports Federation and gaming platform provider Playhera to organize e-sports tournaments. Most recently, it launched the ‘Zain Esports Lab’ in collaboration with Tamkeen to host e-sports leagues, provide training to gamers, and offer professional opportunities for e-sports enthusiasts.
Bahrain harbors grand ambitions to strengthen its standing as a regional gaming hub
As part of the Telecommunications, ICT, and Digital Economy Sector Strategy 2022-2026, the Bahraini government aims to consolidate its reputation as a regional innovation center while continuing to lure large technology companies. Part of this strategy revolves around making the country an even more attractive destination for gaming companies to cater to the rapidly expanding base of casual gamers, e-sports enthusiasts, and professional players across the Middle East.
In November 2023, the TRA also unveiled the Sixth National Telecommunication Plan (NTP6). The plan outlines the government’s strategic three-year approach and general policies for the telecommunications sector. Bahrain’s objective is to continue to lead the way in ICT and telecommunications infrastructure development within the GCC region and aspire to be among the global top 10 in this sector.
BCG reported that the Middle East boasts the highest gaming penetration in the world, with over 60% of the population identifying as gaming enthusiasts. The audience for live-streaming games is projected to surpass 200 million in 2025, making the Middle East one of the fastest-growing regions for gaming, outpacing even China.
The GCC region is particularly ripe for growth in terms of active gamers and e-sports participants, thanks to its youthful demographic, substantial disposable income, access to affordable high-speed connectivity, and the ongoing development of gaming infrastructure. The market is bound to expand as gaming becomes more mainstream and as more female users and older demographics engage in gaming.
Statista predicts that the gaming industry in Bahrain (including in-game ads and live streaming) will generate over $38 million in 2023 and grow to over $53 million by 2027. Mobile games constitute the largest segment, with a market value nearing $12 million in 2023, expected to grow to more than $18 million by 2027. This is driven by the increasing number of players, expected to reach nearly 400,000 users by 2027.
These figures show that the domestic gaming market in Bahrain is relatively small because of the limited population. That is why the opportunity lies in serving the larger and growing gaming audience in the Middle East and fostering a local gaming ecosystem that can scale up to serve the region.
However, Bahrain faces stiff competition from its neighbors seeking to diversify their economies through digital services. For example, Saudi Arabia invested in major gaming studios such as Capcom and Activision Blizzard via the Public Investment Fund (PIF), its sovereign fund, and has a national gaming and e-sports strategy. U.A.E. encourages global gaming producers to establish a local presence and hosts major game tournaments and events.
Bahrain should leverage its unique advantages, such as its advanced connectivity infrastructure, skilled workforce, and favorable business environment. Its track record as a technology incubator can also position it as an ideal place to test new ideas, technologies, monetization models, and regulations to support innovative gaming services.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
“A lot has changed” we wrote in our 2019 global roundup of internet speeds based on the Speedtest Global Index™. Little did we know how much was about to change. But two things remain the same: the internet is getting faster and the Speedtest Global Index is still a fantastic resource for tracking improvements on a global and country level (if we do say so ourselves). Today we’re taking a look back at how much internet speeds have increased over the past four years and which countries have seen some of the largest gains.
Mobile download speed jumped 59.5% over the last year globally, fixed broadband up 31.9%
The global mean of download speeds improved over the last 12 months on both mobile and fixed broadband to 55.07 Mbps and 107.50 Mbps, respectively, in July 2021. Mobile saw an increase of 59.5% when comparing July 2020 to July 2021 and fixed broadband saw an increase of 31.9%, according to the Speedtest Global Index.
Looking further back, mean download speed over mobile was 98.9% faster in July 2021 than in July 2019, 141.4% faster when comparing July 2021 to July 2018, and 194.0% faster when comparing July 2021 to June 2017, the month we began tracking speeds on the Speedtest Global Index. Over the last two years there were only two months when the global average for mobile download speed did not show an upward slope: February and March 2020. Speeds began increasing again in April 2020, but did not recover to pre-February levels until May 2020. This coincides with initial lockdowns due to COVID-19 in many countries.
On fixed broadband, mean download speed was 68.2% faster in July 2021 than in July 2019, 131.3% faster in July 2021 than in July 2018, and 196.1% faster in July 2021 than in June 2017. There was a similar dip in download speed over fixed broadband in March of 2020 as we saw on mobile. The speed increased again in April 2020 but did not recover to a pre-March level until April 2020.
Top 10 rankings are somewhat constant over three years, U.S. and Canada slip off in 2021
There has been surprising parity of which countries continue to occupy the top 10 spots on the Speedtest Global Index in July of each year. However, the lists for mobile and fixed broadband are radically different, with only one country (South Korea) showing up on both lists in 2021.
The United Arab Emirates and South Korea maintain their first and second place rankings for mobile in both 2020 and 2021 and China and Qatar merely flip-flop for third and fourth place. It’s interesting to see Australia and Canada decline in the rankings although their speeds have increased dramatically during the past three years. 5G is shifting mobile rankings where even countries with 5G (which few countries had in 2019) need a strong 5G focus to maintain their presence at the top of the list lest they be outpaced by other countries with larger investments in 5G.
The fixed broadband rankings are more dynamic than those on mobile. Monaco traveled up and down the top 10 from sixth place in 2019 to 10th in 2020 to first place in 2021. Singapore ranked first or second in all three years and Hong Kong (SAR) was in the top four. Romania was solidly in fifth place while South Korea dropped lower in the ranking every year. Chile and Denmark both debuted in the top 10 in 2021 and the United States dropped off the list.
Most of the top 10 countries perform well for fixed and mobile
We were curious to see if countries that made the top 10 in July 2021 for either mobile or fixed broadband were also performing well on the other medium, so we plotted the percentage difference from the global average for mobile download speed against download speed on fixed broadband. Note that the global average increased between 2020 and 2021 and that Liechtenstein and Monaco are not included in this comparison as they did not have sufficient samples to be listed on both axes.
Most countries that made the top 10 in July 2021 for either mobile or fixed broadband were performing well over the global average for both at that point in time. South Korea and the U.A.E. stood out with mean mobile download speeds that were more than 240% faster than the global average and fixed broadband downloads that were more than 70% faster than the global average. China’s mobile download speed was more than 180% faster than the global average and the country was more than 70% faster than the global average for fixed broadband. Switzerland’s mobile and fixed broadband download speeds were close to 100% faster than the global average.
Chile and Thailand are in a quadrant that shows both had faster than average fixed broadband download speeds, but their mobile download speeds were slower than the global average in July 2021. Australia, Bulgaria, Cyprus and Saudi Arabia were in the opposite quadrant with faster than average mobile speeds and below average fixed broadband speeds.
Comparing the chart for July 2021 to that of July 2020, we saw a wide variety of outcomes. Countries with increases compared to the global average on mobile and fixed broadband included Australia, Cyprus, Denmark, Hong Kong, Romania and the U.A.E. Chile and Norway showed dramatic increases compared to the global average on fixed broadband and declines on mobile. Bulgaria, China, Kuwait, Saudi Arabia and Switzerland increased on mobile but showed little change on fixed. South Korea and Qatar increased on mobile compared to the global average and declined on fixed. Singapore and Thailand declined on both mobile and fixed broadband compared to the global average.
We’re interested to see how global speeds and rankings change over time as individual countries and their providers choose to invest in different technologies. Track your country’s performance using monthly updates on the Speedtest Global Index. Check the Ookla 5G Map™ for up-to-date information on 5G deployments where you live, and if you want more in-depth analyses, subscribe to Ookla Research™.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
Based on Speedtest Intelligence® data, we can see a significant variance between countries in median 5G speed, with four broad clusters of 5G performance emerging: 5G Leaders, High Performers, Improvers, and 5G Outliers.
5G performance depends heavily on the operator’s 5G spectrum holding.
The larger the allocation of the C-band spectrum, the faster the 5G download speed, with the contiguous spectrum enhancing performance further.
Operators with access to 100 MHz of contiguous spectrum, e.g., in the U.A.E. and South Korea, led the 5G global ranking in Q4 2022 with a median download speed of 516.15 Mbps and 511.70 Mbps, respectively.
Access to low-band spectrum is just one factor that impacts 5G Availability.
Four tiers of 5G performance
Looking at market-level Speedtest Intelligence data, we can see significant variance in median 5G download speeds between the 52 countries we analyzed. We identified four broad clusters of 5G performance as measured by median 5G download speed.
5G Leaders: > 300 Mbps
These markets are the 5G pioneers, being among the first to launch 5G services, and are continually pushing the boundaries of 5G performance with median download speeds typically greater than 300 Mbps. High-performant 5G markets have allocated substantial amounts of spectrum for 5G use, particularly with wide allocations in the coveted C-band, and have assigned and, in some cases, begun limited use of mmWave spectrum. In some cases, we see a trade-off between 5G performance and 5G Availability (the proportion of time users with 5G capable devices spend connected to 5G networks).
5G High Performers: 200 – 300 Mbps
These markets share many of the characteristics of 5G leaders, having made an adequate spectrum allocation for 5G use and fostered competition between operators, which has helped spur network investment. However, they lag behind 5G Leaders based on their level of network densification. They typically use Dynamic Spectrum Sharing (DSS), which allows operators to share spectrum between network generations, but it can weigh on performance. Median 5G download performance in these markets typically ranges from 200 Mbps to 300 Mbps. We don’t generally see as much of a trade-off between performance and 5G Availability in these markets.
5G Improvers: < 200 Mbps
These markets typically have limited C-band availability or a regulatory environment promoting strong price competition, with operator investment constrained. As a result, median 5G download speeds are between 100- 200 Mbps in these markets. In some cases — for example, in the U.S. and U.K., we see 5G spectrum allocations (based on spectrum currently in use) giving a significant advantage to one player in the market, which has then sought to capitalize on this through aggressive 5G network deployment. Furthermore, with the exception of the U.S., which had a 5G Availability of 56.0% in Q4 2022, 5G Improvers all have 5G Availability in the low double digits, ranging from 13.5% in Japan to 19.2% in Germany.
5G Outliers
Only in a few markets did 5G performance drop below 100 Mbps. Polish performance can be explained by the lack of a dedicated 5G spectrum; Polkomtel trading under the Plus brand, utilizing 50 MHz of spectrum in the 2.6 GHz band, and all other operators deploying 5G using DSS in the 2.1 GHz spectrum band. Spain, on the other hand, has assigned spectrum across all three bands, with C-band blocks ranging from 80MHz (MasMovil) to 110 MHz (Orange), and most recently, awarded mmWave too. However, operators focus on meeting coverage obligations that rely heavily on the 700 MHz band. For example, Movistar’s 5G network reached a total of 1,719 municipalities at the end of 2022, equivalent to 83% of the population.
Fast 5G and good 5G Availability don’t always go hand in hand
Using Speedtest Intelligence data, we examined a relationship between the country’s 5G median download speed and 5G Availability. And for the most part, there isn’t one. Fast networks don’t immediately come with high 5G Availability. For example, the U.A.E. and South Korea have topped our ranking in terms of the fastest median download speed over 5G at 549.70 Mbps and 496.63 Mbps, respectively, during Q4 2022. Yet, when it comes to 5G Availability, the U.S. came first in the ranking at 56.0% in Q4 2022, South Korea’s 5G Availability stood at 35.1%, while the U.A.E recorded a 5G Availability of 7.7% in Q4 2022.
All eyes on spectrum
The key to understanding 5G is understanding operators’ 5G spectrum holding. There are two key considerations to keep in mind when discussing the spectrum for 5G: speed performance and geographical coverage. Regulators assign 5G spectrum across three spectrum ranges: low, mid (lower mid-band and upper/C-band), and high (mmWave).
Low-band (sub-1GHz) spectrum can travel farther, cover a greater geographical region, and provide deeper penetration within buildings, given its good propagation characteristics. But, the low band spectrum cannot deliver “true” 5G speeds, peaking at 100 Mbps median download speed. Another challenge is that these frequency bands are in high demand and in low supply, and in some countries, still used for analog television.
Mid-band spectrum (1-6 GHz spectrum) is the so-called “sweet spot” for 5G, especially the upper mid-band (C-band), which offers the best of both worlds in terms of coverage and capacity.
Existing networks such as 2G, 3G, and 4G already use the lower mid-band. This spectrum band has been the 4G data traffic capacity layer, often used in Frequency Division Duplex (FDD) mode. FDD is a technique that uses separatefrequency bands at the transmitter and receiver sides. For example, the U.S. and China used the 2.6 GHz spectrum band in Time Division Duplex (TDD) mode to drive their 5G deployment. Most counties will use TDD for 5G network rollout. This means that the 5G base station and end-user device use the same channel to transmit simultaneously, potentially creating interference issues while allowing more flexibility. Furthermore, this spectrum band will grow in importance as legacy networks are retired and spectrum refarmed.
The upper mid-band, especially 3.3 GHz to 3.8 GHz (otherwise known as C-band), offers a good combination of propagation and capacity. 3GPP standards currently support a 100 MHz wide channel and a maximum bandwidth of 400 MHz in carrier aggregation mode.
The high band, also called the millimeter wave (mmWave), spectrum can deliver super-fast speeds (thinking gigabits) but has limited range. Recently we published an article looking at the mmWave performance and recent developments.
Using Speedtest Intelligence background data, we can gain insights into which spectrum bands operators use for 5G.
High band (mmWave) accounted for less than 1% of the scans in four countries: Japan, U.S., Qatar, and Australia.
Most countries used the mid-band spectrum.
C-band spectrum is used by all countries that have allocated it (21 out of 23 countries), with a notable exception of the Netherlands and Poland, which will finally auction the 3.5 GHz spectrum, set to take place in the summer of 2023.
All countries we have analyzed, bar South Korea, use lower mid-band partially due to operators switching off their legacy networks (2G/3G) and refarming their existing spectrum holdings to support 5G networks rollout.
Low band was used by 78% of analyzed countries (18 out of 23) across our sample.
Addressing spectral challenges via DSS and CA comes at a cost
The ITU minimum technical requirements to meet 5G performance requirements identify at least 100 MHz channel per operator and up to 1 GHz per operator in mmWave bands. This, however, is only sometimes the case. We can see imbalances in terms of operators’ performance within a country, which can be partially explained by having larger spectral resources. For example, Three UK benefited from having the largest, dedicated 5G spectrum — 140 MHz of frequency across several 5G spectrum bands, including a 100 MHz block of continuous spectrum in the 3.3-3.8 GHz band, which positions it well in terms of median download speeds compared to other U.K. operators.
In the absence of a dedicated 5G spectrum or to supplement the existing spectrum, operators can use two technologies to aid their 5G deployment: Dynamic Spectrum Sharing (DSS) and Carrier Aggregation (CA). DSS enables operators to allocate spectrum flexibly across low-, mid-, and high-bands and switch between LTE and 5G New Radio depending on network demand. However, there is a downside to that in terms of 5G performance. For example, in Poland, apart from Plus, all other operators deployed 5G using DSS in the 2.1 GHz spectrum band, which can partially explain why they have lower speeds.
Conversely, CA enables operators to use two or more bands together, integrating them as one big block to deploy 5G. This allows for the aggregation of non-contiguous spectrum blocks, but it impacts performance by introducing latency and signaling overhead.
Access to low-band spectrum has a positive impact on 5G Availability, but it is not the only factor at play
Ookla® data indicates that 5G coverage, which is often enabled by having access to a dedicated low-band spectrum (600 – 900 MHz), is just one part of the puzzle when it comes to 5G Availability. Low-band (700 MHz) spectrum, initially used for LTE, is now allocated to 5G because it allows extended coverage. According to the GSA, the 700 MHz spectrum band is particularly precious. GSA’s data shows that spectrum at 700 MHz has generated an average of $0.309/MHz/pop in assignments and auctions since 2015, significantly above the average price for C-band. For example, India’s highly anticipated 5G spectrum auction garnered $0.380MH/pop for 700 MHz compared to $0.031/MHz/pop for C-band.
Qatar, Saudi Arabia, South Korea, and the U.A.E. don’t have any 5G devices using low-band spectrum simply because there has been no spectrum assigned in this band to 5G services. During the initial 5G auction in 2016, South Korea’s 700 MHz spectrum remained unsold.
Other essential aspects driving 5G Availability are the affordability and availability of 5G-capable smartphones, 5G tariffs, and end-user demand. Case in point, despite the lack of low-band spectrum, South Korea reached a 5G Availability of 35.1% in Q4 2022, driven by customer adoption and 5G network densification. According to the Ministry of Science and ICT, in November 2022, there were 27.5 million 5G subscriptions in South Korea, equivalent to 36% of all mobile subscriptions. According to its Communication Agency, there are 215,000 5G base stations, which translates into 319 people per 5G base station, nearly seven times more than the EU and 13 times more than the U.S.
A country’s geography impacts 5G coverage too. For example, in addition to having access to low band spectrum, the Netherlands benefits from being flatter and more densely populated, resulting in a greater ability to expand 5G coverage.
Another factor at play is the spectrum license conditions that stipulate coverage requirements, for instance, as part of the 700MHz licenses in the Netherlands, there is a minimum speed of 8 Mbps in 98% of the cases in each municipality of the country in 2022.
While the relationship between low-band spectrum and 5G Availability is not a direct one, we wanted to investigate whether there is a link between the median 5G download speed and the C-band spectrum.
Larger the share of the C-Band spectrum, the faster the 5G download speed
Our analysis found that access to C-band spectrum typically translates into a faster median 5G download speed. Unsurprisingly, operators are keen to deploy 5G services using C-band spectrum. According to GSA, since the end of 2015, 54 countries have auctioned, assigned, or renewed licenses for C-band spectrum.
All eyes on 5G Leaders
Countries where operators solely rely on the mid-band spectrum for 5G, and where 5G services have been available for more than 13 quarters have achieved over 300 Mbps median download speed in Q4 2022. Bulgaria is an exception, having launched services just over two years ago. We can also conclude that operators’ overall spectrum holding and whether they have access to a contiguous spectrum matters, too. Contiguous spectrum helps achieve faster speeds, lower latency, and improved spectral efficiency.
U.A.E.: Emirati operators – Etisalat and Du – use two carrier spectrum in the 3.5 GHz and 2.5 GHz frequency range, each carrier at 100 MHz, to establish a 5G network. This results in speeds exceeding 500 Mbps. The U.A.E. had a median 5G download speed of 511.70 Mbps in Q4 2022.
South Korea: KT and SKT bought a 100 MHz channel each in 2018. In July 2022, LG+ secured an additional 20 MHz C-band spectrum, bringing its total spectrum holding to 100 MHz. Alongside the 5G spectrum auction, the government outlined the rollout milestones for the operators’ 3.5 GHz rollout: 22,500 base stations by the end of 2021, 45,000 by the end of 2023, and 150,000 at completion. Thanks to that, South Korea has the most base stations per population. South Korea is one of the early adopters of 5G, having commercialized 5G in 2019 and over a third of all mobile subscriptions on 5G. One of the reasons behind South Korea’s fast-paced 5G adoption is the support from the government, which adopted the 2021 action plan for the “Digital New Deal” to support 5G development and a wider digital transformation.
Qatar: Qatar, clocking a median 5G download speed of 462.15 Mbps and 5G Availability of 50.7% in Q4 2022, delivers the best of the worlds — good speeds and 5G Availability. In November 2022, Qatar’s Communications Regulatory Authority (CRA) amended the mobile licenses held by Vodafone Qatar and Ooredoo Qatar in early 2019, authorizing each operator to utilize 100 MHz of C-band spectrum and committing them to roll out commercial 5G networks before the end of 2020 in all densely populated areas. Operators’ heavy investment into their network to achieve near-universal service coverage and incentives to migrate users to 5G networks has paid off. We have closely monitored 5G performance during the recent World Cup. Not only did Qatari 5G networks manage to withstand the additional network load that World Cap brought, but it has also improved in performance, with the median 5G download performance hitting 472.13 Mbps in November 2022.
Saudi Arabia: Operators in the KSA have access to more than 1000 MHz of licensed spectrum for IMT use in the low- and mid-band ranges. Saudi regulator – CST (Communication, Space and Technology Commission) – championed data-driven, evidence-based policy decisions to enable a 5G rollout by conducting analysis of spectrum usage, the performance of various bands, and existing network infrastructure to see where investments had been made within certain bands (e.g., extra capacity in specific bands in urban areas and coverage of rural areas using adequate bands). If you would like to find out more, read this case study.
Bulgaria: In April 2021, Vivacom Bulgaria won 100 MHz in the 3.7-3.8 GHz band for BGN4.6 million (€2.35 million). Vivacom utilizes DSS, combining frequencies in 1.8, 2.1, and 3.6 GHz bands for 5G. A1 Bulgaria, on the other hand, uses a dedicated 100 MHz band.
We will continue to monitor 5G performance across the world and investigate the factors that impact 5G performance. If you want to learn more about 5G performance, head to Ookla ResearchTM and subscribe to our newsletter to stay up to date with our latest analyses.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
The summer travel season is about to officially begin across the northern hemisphere and we’re back with fresh data for our series on airport Wi-Fi performance. This year we examined mobile Wi-Fi on free Wi-Fi provided by the individual airports as well as mobile speeds at some of the busiest airports in the world during Q1 2023. While airports in the United States top the list of fastest free airport Wi-Fi, the fastest mobile speeds we saw were in China. Read on for a specific look at internet performance including: download speed, upload speed, and latency.
U.S. airports have fastest airport Wi-Fi
Speedtest Intelligence® showed two U.S. airports at the top of the list for free airport Wi-Fi with Fort Lauderdale’s Hollywood International Airport Terminal 3 and San Francisco International Airport showing median download speeds of 157.60 Mbps and 156.66 Mbps, respectively, during Q1 2023. This represented a small drop for SFO since our November analysis but an increase for FLL. Dallas/Fort Worth International Airport (143.42 Mbps), John F. Kennedy International Airport (136.06 Mbps), and Seattle–Tacoma International Airport (136.02 Mbps) rounded out the top five with three additional SSIDs from FLL following closely behind with median download speeds from 122.07 Mbps to 134.62 Mbps.
As we’ve seen in most recent analyses, the airports with the fastest Wi-Fi are international hubs that passengers from around the world pass through on their way to all kinds of destinations. If you are connecting through any of these airports, you should have no trouble with internet speeds this fast. In case of video calls, upload speeds are even faster than downloads at almost all of these airports, and SFO had the fastest uploads on the list.
Hartsfield–Jackson Atlanta International Airport and SEA had the lowest median multi-server latency on Wi-Fi of any of the airports surveyed during Q1 2023. This means your device should see very little delay when relaying information across the web.
Shanghai tops Wi-Fi performance at global airports
Shanghai Pudong International Airport was the fastest non-U.S. airport on our list with a fastest median download speed of 118.67 Mbps. Charles de Gaulle Airport in Paris (98.82 Mbps), Amsterdam Airport Schiphol (82.83 Mbps), Dubai International Airport (67.21 Mbps), and Frankfurt Airport (59.10 Mbps) followed for median download speeds at non-U.S. airports. All of these airports have internet speeds that qualify as at least good, which means you should be okay unless you want to try multi-player gaming (which is probably not your first choice on an airport layover anyway). Both Mexican airports on our list showed speeds in the slow range, so log off early and enjoy your vacation if you’re at the airport in Cancún or Mexico City.
Chinese airports have fastest mobile speeds
Get ready to connect to local mobile service or tether your phone to your laptop if you’re traveling through airports in Shanghai and Beijing and have access to 5G. Not only did Shanghai Pudong International Airport, Beijing Capital International Airport, and Beijing Daxing International Airport have the fastest median downloads over mobile on our list at 308.51 Mbps, 304.87 Mbps, and 300.70 Mbps, respectively, during Q1 2023 — the mobile speeds at these airports were dramatically faster than the airport Wi-Fi. Salt Lake City International Airport (282.21 Mbps) and Hangzhou Xiaoshan International Airport (259.86 Mbps) rounded out the top five.
While latency on mobile was generally higher than that on Wi-Fi, these same three Chinese airports (PEK, PKX, and PVG) also showed the lowest median multi-server latency on mobile during Q1 2023, indicating that your internet experience at these airports will have the least lag. Airports outside the U.S. performed better for latency overall with the top 16 airports for latency all located outside North America. CUN had the highest latency on mobile.
We were able to include more airports in the mobile analysis because there were more mobile samples to analyze at those airports than there were samples over Wi-Fi.
Airport Wi-Fi or mobile? Connecting on your next trip
Save yourself time by using this checklist to decide whether to try out the Wi-Fi or simply use the local mobile network. We compared internet performance on free airport Wi-Fi with median download speeds over mobile for the 38 airports we have both Wi-Fi and mobile data for during Q1 2023. Twenty-one airports had faster mobile internet than airport Wi-Fi. Twelve airports had faster Wi-Fi than mobile, and four airports showed only a slight distinction between Wi-Fi and mobile so we gave both the green check marks.
Airport Wi-Fi has come a long way since we started this series in 2017. We hope your connections are smooth and if you’re traveling this summer, take a Speedtest® at the airport to see how your experience compares.
Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.
