| November 7, 2022

17 U.S. Airports With Supersonic Wi-Fi (And 12 that Are Still Stuck at the Gate)

The holiday travel season is fast approaching in the United States and with it the anticipation of spending more time than you’d hoped at the airport. To help you know whether you’ll have the speeds you need to freely stream videos or whether you’ll need to download those shows in advance, we’ve expanded our previous analysis to examine free airport Wi-Fi at 50 of the busiest airports in the U.S. We’ve also taken a look at some of the other Wi-Fi options available at airports across the country to see how you can get the best network experience (even if you have to pay for it).

Free Wi-Fi at 17 airports beat 100 Mbps

Chart of U.S. airports with over 100 Mbps internet speeds over free Wi-Fi

Speedtest Intelligence® shows Norman Y. Mineta San José International Airport, Cincinnati/Northern Kentucky International Airport, and San Francisco International Airport were among the fastest free airport Wi-Fi among the 50 busiest airports in the U.S. with median download speeds of 203.00 Mbps, 177.16 Mbps, and 162.38 Mbps, respectively, during Q3 2022. Daniel K. Inouye International Airport in Honolulu (158.05 Mbps) and Oakland International Airport (154.62 Mbps) rounded out the top five. All 17 of the airports at this performance level showed free airport Wi-Fi that’s capable of keeping the whole family entertained online for as long as your devices hold a charge.

Fort Lauderdale-Hollywood International Airport splits their free airport Wi-Fi among four separate SSIDs (the name of the network you log into), which we have listed separately in these results. The performance does not vary widely between them, but you will see that airport listed here and in the list below.

20 airports with 50-100 Mbps download speed over free airport Wi-Fi

Chart of U.S. airports with 50-100 Mbps internet speeds over free Wi-Fi

John Wayne Airport, two SSIDs at Fort Lauderdale-Hollywood, Detroit Metropolitan Airport, and Washington Dulles International Airport were at the top of the next performance tier for free airport Wi-Fi. Travelers at airports with Wi-Fi speeds in this range should have enough speed to adequately rebook flights as needed on one device while streaming distractions on another.

Note that Harry Reid International Airport in Las Vegas has two SSIDs on this list with comparable speeds. Philadelphia has a second SSID on the list below with a much lower speed, so you’ll want to make sure you’re connecting to “Free PHL Airport WiFi” when possible, rather than “Free PHL Airport WiFi-24”.

Pittsburgh and Houston have the slowest free airport Wi-Fi among 12 airports below 50 Mbps

Chart of U.S. airports with less than 50 Mbps internet speeds over free Wi-Fi

Internet performance might be an issue at airports on this lowest tier. While one device connected to a network that’s offering 20-40 Mbps might have no issues streaming 4K video, airports are notoriously high-volume places as travelers sit and wait for flights, mobile devices in hand for as long as it takes. The real issue is that on high traffic travel days (or worse, if there’s a weather delay) the connection might bog down. Airports at the bottom of our list — like Pittsburgh International Airport (5.23 Mbps median download speed) and George Bush Intercontinental Airport (8.79 Mbps) and William P. Hobby Airport (8.90 Mbps) in Houston — have the least leeway for performance to drop and still be usable, especially in an emergency situation when folks most want to connect.

Wi-Fi speeds decreased at four airports

Our most recent global analysis of free airport Wi-Fi included seven of these airports (over eight SSIDs, with Denver having two). The nominal download speed decreased when comparing Q1 2022 to Q3 2022 in four of those airports: Sea-Tac (32.06 Mbps drop), O’Hare (29.10 Mbps drop), Los Angeles (20.74 Mbps drop), and San Francisco (13.87 Mbps drop). Dallas/Fort Worth showed a 7.02 Mbps increase in median download speed over the same period. There was no meaningful difference in download speed between quarters at Hartsfield-Jackson and on both SSIDs at Denver. We generally expect speeds to improve over time as airports and internet service providers upgrade equipment. When airport Wi-Fi speeds decline we usually expect it’s due to that infrastructure not keeping up with increases in passenger volume or internet usage.

If you’re counting, you’ll see that we have data for 49 airports above, this is because there were insufficient samples at San Diego International Airport for us to analyze to our statistical standards.

Wi-Fi on other SSIDs

While most of the free airport Wi-Fi we saw had more than adequate speeds to do most things on your mobile device, there are other Wi-Fi options if you find that the free Wi-Fi is bogged down by too many users or if you just can’t find the popup to accept the terms and conditions required to connect to the local network. We looked at Speedtest® results across SSIDs to see if your best option might be Wi-Fi at an airport lounge or club or another option entirely.

Wi-Fi at airport lounges and clubs

We found Speedtest results for seven major airport lounge and club chains that serve a variety of airports. Wi-Fi is often free at these locations for folks who have paid for the privilege of lounge access, but median download speeds varied widely by airport within each brand so the Wi-Fi alone may not always be worth the price of admission.

The Alaska Lounge was the only lounge where we saw median download speeds in excess of 100 Mbps in all locations with sufficient samples to analyze, from 100.17 Mbps in Portland to 334.23 Mbps at LAX. The United Club showed everywhere from 57.98 Mbps at Dulles to 232.85 Mbps at SeaTac, and The Delta Sky Club ranged from 57.35 Mbps in Honolulu to 123.23 Mbps in Atlanta. American Airlines Lounge had median download speeds between 5.08 Mbps in Phoenix Sky Harbor and 74.94 Mbps at SFO and British Airways Lounge Wi-Fi download speed was between 25.00 Mbps at Dulles and 56.40 at Boston’s Logan Airport.

Non-airline lounges were equally variable with The Centurion Lounge featuring download speeds from 19.55 Mbps at SeaTac to 127.25 Mbps at George Bush Intercontinental, while The Club fluctuated from 12.90 Mbps in Orlando to 108.79 Mbps in New Orleans.

With such wide variations in Wi-Fi performance we can’t recommend any specific lounge. Your best bet is to take a Speedtest at your regular connections so you know what your options are next time you fly through.

Other Wi-Fi options

Of course there are still more companies that offer Wi-Fi at airports either as part of a tie-in with another business (like your mobile operator or credit card), by subscribing to a paid service, or as part of a larger deal with the airport. Our analysis turned up Speedtest results for three such Wi-Fi options at multiple airports in the U.S.: Boingo, Passpoint, and Skyfi. Median download speeds for Boingo were between 51.41 Mbps at LAX and 149.49 Mbps at Oakland. Passpoint Wi-Fi download speeds showed a low of 10.15 Mbps in Miami and a high of 106.59 Mbps in Oakland. And Skyfi’s median download speeds ranged between 50.15 Mbps in Orlando and 100.04 at LAX. It’s worth checking out which other Wi-Fi services you might have access to before you leave the house.

Overall, travelers should be pleased with the news on airport Wi-Fi in the U.S. Speeds are mostly good and there are a lot of options for travelers if one network gets crowded. Now you just have to remember to charge your devices before you pack them. If you’re traveling this holiday season, download the Speedtest app for Android or iOS before you go, then take a Speedtest at the airport to see how your experience compares.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| April 25, 2023

How a DAS Integrator, Wireless Services, Resolved a Carrier’s Mobile Network Issues at Miami International Airport with Ookla Wind® [Case Study]

Airports are critical locations for mobile network operators to ensure reliable, high-quality service — both for the millions of travelers passing through each year and for the airlines that rely on mobile networks for key technology. When a major U.S. mobile network operator updated its network technology around Miami International Airport, one of their biggest commercial customers started experiencing issues because their equipment was configured for legacy technology. Complicating the situation, the network operator and airlines had conflicting results from their testing and devices, both seeing different issues at the same spots within the airport.

Wireless Services is the design, installation, commission, and testing provider of distributed antenna systems (DAS) that manages DAS and critical infrastructure in the area. To troubleshoot the issues that arose during this major network update, Wireless Services needed the ability to accurately test the network, identify spikes in usage, and quickly make recommendations for optimizations and added capacity. To better serve the operators, Wireless Services used Wind®, Ookla’s handset-based mobile network testing solution, to walk test Miami International Airport and rapidly deliver recommendations.

Situation

As a major U.S. operator updated its network technology around Miami International Airport, an important commercial airline customer began to experience problems. During this crucial time period, the operator started experiencing massive issues with service at the airport. Wireless Services, who provided DAS and other infrastructure services to the operator, needed to rapidly discover the root cause of the network issues and make recommendations. Beyond testing their own infrastructure, it was important to analyze the entire airport to discover areas of poor performance, throughput, or signal strength, as well as locations where users were connecting to unexpected cell sites.

Read the full case study here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 15, 2023

Your Black Friday/Cyber Monday Guide to iPhone 15 and Samsung Galaxy Z Fold5 and Flip5 Performance

To upgrade or not to upgrade, with Black Friday and Cyber Monday deals on the latest iPhone and Samsung devices on the horizon you may be asking yourself just that question. We analyzed data from Speedtest Intelligence® in 13 major markets to see how well the Apple iPhone 15 devices and the Samsung Galaxy Z Fold5 and Flip5 models are performing in comparison to last year’s models over 5G to help you make an informed decision. For details on performance by Samsung Galaxy S23 models, read our analysis from earlier this year. We’re especially interested in seeing if technical improvements on iPhone 15 models including support for WiFi 6E drive better performance.

Data for iPhone models is provided for the period from September 22-October 20, 2023, while data for the Samsung models is for the period from August 11-October 20, 2023. Keep in mind that device data differs across markets due to a variety of factors, including: 5G investments by governments and mobile operators, different 5G spectrum allocations, and mobile 5G plans. As many of these devices are very new, the sample counts in some countries are still low so the statistical ranges of expected performance are wider for the newer devices than the older models.

Half of models surveyed worth the upgrade in Australia

Chart of New Device Performance on 5G in Australia

In Australia, two out of four iPhone 15 models showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence reveals the iPhone 15 Pro and the iPhone 15 Pro Max both had a 14% better download speed than their prior year counterparts. There was no statistical winner for the iPhone standard model or the iPhone Plus in Australia during this period.

The Galaxy Z Flip5 had a 30% better download speed than the Galaxy Z Flip4 during the August 11-October 20, 2023 period in Australia, while there was no statistical winner for the Galaxy Z Fold.

Recommendation: Depending on your model of choice, only half the devices surveyed merit an upgrade based on performance alone in Australia.

iPhones mostly worth the upgrade in Brazil

Chart of New Device Performance on 5G in Brazil

Three out of four iPhone 15 models in Brazil showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence showed the iPhone 15 had a better download speed than the iPhone 14, with the iPhone 15 Pro Max having a 8% better download speed than the iPhone 14 Pro Max, and the iPhone 15 Pro showing a 1% better download speed than the iPhone 14 Pro. There was no statistical winner for the iPhone Plus in Brazil during this period.

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in Brazil.

Recommendation: iPhone users in Brazil should consider an upgrade based on performance, while Samsung Galaxy fans only need to upgrade if they are looking for feature improvements.

All iPhones show improvement over prior models in Canada

Chart of New Device Performance on 5G in Canada

All four iPhone 15 models in Canada showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Data from Speedtest Intelligence demonstrated the iPhone 15 had a better download speed than the iPhone 14, with the iPhone 15 Pro Max having a 26% better download speed than the iPhone 14 Pro Max, the iPhone 15 Pro Plus showed a 12% better download speed than the iPhone 14 Pro Plus, and the iPhone 15 Pro had an 8% better download speed than the iPhone 14 Pro.

The Galaxy Z Fold5 had a better download speed than the Galaxy Z Fold4 during the August 11-October 20, 2023 period in Canada, while there was no statistical winner for the Galaxy Z Flip.

Recommendation: iPhone users in Canada should consider an upgrade based on performance, while Samsung Galaxy fans should make a decision based on which model they’re considering.

Three iPhone models show decent improvement over prior versions in France

Chart of New Device Performance on 5G in France

Three out of four iPhone 15 models in France showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence reveals the iPhone 15 and the iPhone 15 Pro Max both had 18% better download speeds than their respective prior year models. The iPhone 15 Pro had a 5% better download speed than the iPhone 14 Pro. There was no statistical winner for the iPhone Plus in France during this period.

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in France.

Recommendation: iPhone users in France should consider an upgrade based on performance, and Samsung Galaxy users only need to upgrade if they are looking for feature improvements.

Galaxy Z Fold5 shows some improvements in Germany

Chart of New Device Performance on 5G in Germany

Two out of four iPhone 15 models showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents in Germany during the September 22-October 20, 2023 period. Speedtest Intelligence reveals slight improvements with the iPhone 15 Pro Max having a 6% better download speed than the iPhone 14 Pro Max and the iPhone 15 Pro having a 2% better download speed than the iPhone 14 Pro. There was no statistical winner for the iPhone standard model or the iPhone Plus in Germany during this period.

The Galaxy Z Fold5 had a 13% better download speed than the Galaxy Z Fold4 during the August 11-October 20, 2023 period in Germany, while there was no statistical winner for the Galaxy Z Flip.

Recommendation: Apple users won’t see major performance improvements from the new models, but the Galaxy Z Fold5 is worth the upgrade on performance alone.

India sees better performance on three iPhone models

Chart of New Device Performance on 5G in India

Three out of four iPhone 15 models in India showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence showed the iPhone 15, iPhone 15 Pro, and the iPhone 15 Plus had better speeds than their respective prior models. There was no statistical winner for the iPhone Pro Max in India during this period.

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in India.

Recommendation: Indian iPhone users should consider an upgrade based on performance, and Samsung Galaxy users only need to upgrade if they are looking for feature improvements.

No significant performance gains on new devices in the Philippines

Chart of New Device Performance on 5G in the Philippines

Neither the iPhone 15 Pro nor the iPhone 15 Pro Max had a statistically better median download speed over 5G than their prior year models during the September 22-October 20, 2023 period in the Philippines. There were not enough samples to properly assess the performance of the other two iPhone models.

Likewise, there was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in the Philippines.

Recommendation: Filipino consumers looking to upgrade their phones to the latest models will have to look for reasons beyond performance.

Galaxy Z Fold5 sees performance improvement in South Korea

Chart of New Device Performance on 5G in South Korea

Mobile speeds in South Korea are already fast with a top 10 performance on the Speedtest Global Index™ as of September 2023. New phones may not push performance boosts, though, as Speedtest Intelligence data did not show significant increases in median download speed over 5G for the iPhone 15 Pro or the iPhone 15 Pro Max in South Korea during the September 22-October 20, 2023 period. However, the iPhone 15 Pro Max had a 16% better upload speed than the iPhone 14 Pro Max. There were not enough samples to properly assess the performance of the other two iPhone models.

On the other hand, the Galaxy Z Fold5 had a 10% better download speed than the Galaxy Z Fold4 during the August 11-October 20, 2023 period in South Korea, while there was no statistical winner for the Galaxy Z Flip.

Recommendation: If South Korean consumers are looking for better performance, upgrading from the Galaxy Z Fold4 to the Galaxy Z Fold5 is worth looking into.

Spain sees major increases in iPhone speed

Chart of New Device Performance on 5G in Spain

Three iPhone 15 models in Spain showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period, and the improvements in performance were mostly greater than we saw in other countries, with the exception of the United States. Speedtest Intelligence reveals the iPhone 15 Pro had a 40% better download speed than the iPhone 14 Pro, the iPhone 15 Pro Max had a 36% better download speed than the iPhone 14 Pro Max, and the iPhone 15 had an 11% better download speed than the iPhone 14. There were not enough samples to properly assess the performance of the iPhone Plus.

There were not enough samples to evaluate the Galaxy Z Flip or the Galaxy Z Fold during the August 11-October 20, 2023 period in Spain.

Recommendation: Spanish iPhone fans should definitely upgrade their devices while Samsung users can hold off for now.

Unbeatable performance in U.A.E. makes upgrades unnecessary

Chart of New Device Performance on 5G in U.A.E.

While Speedtest Intelligence data did not show significant increases in median download speed over 5G for the iPhone 15 Pro or the iPhone 15 Pro Max during the September 22-October 20, 2023 period, performance likely isn’t a concern in the United Arab Emirates, whose blisteringly fast download speeds topped the Speedtest Global Index™ in September 2023. There were not enough samples to properly assess the performance of the other two iPhone models.

Similarly, there was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Fold in the U.A.E., and there were not enough samples to evaluate the Galaxy Z Flip.

Recommendation: Consumers in the U.A.E. should upgrade if they are looking for the new features on the new phone models, but upgrades for performance are unnecessary.

iPhone upgrades are the way to go in the U.K.

Chart of New Device Performance on 5G in the United Kingdom

All four iPhone 15 models in the United Kingdom showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence reveals the iPhone 15 had a 16% better download speed than the iPhone 14, the iPhone 15 Pro had a 14% better download speed than the iPhone 14 Pro, iPhone 15 Pro Max had a 10% better download speed than the iPhone 14 Pro Max, and iPhone 15 Plus has a 4% better download speed than the iPhone 14 Plus. 

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in the U.K.

Recommendation: iPhone users in the U.K. should see performance improvements that make upgrading to the latest models worthwhile. Samsung Galaxy users only need to upgrade if they are looking for new features.

U.S. consumers see some of the highest improvements when upgrading to new iPhone models

Chart of New Device Performance on 5G in United States

Not only did all four iPhone 15 models in the United States show median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period, the improvements in performance were greater than we saw in most other countries, with the exception of Spain. Speedtest Intelligence showed the iPhone 15 Plus had a 54% better download speed than the iPhone 14 Plus, the iPhone 15 had a 45% better download speed than the iPhone 14, iPhone 15 Pro Max had a 27% better download speed than the iPhone 14 Pro Max, and iPhone 15 Pro has a 25% better download speed than the iPhone 14 Pro. 

Samsung users also saw increased median download speeds over 5G when using the newer models during the August 11-October 20, 2023 period in the U.S. The Galaxy Z Flip5 had a 15% better download speed than the Galaxy Z Flip4, and the Galaxy Z Fold5 had a 10% better download speed than the Galaxy Z Fold4.

Recommendation: Upgrades for all this holiday season!

No performance boost on iPhone 15 Pro Max in Vietnam

Chart of New Device Performance on 5G in Vietnam

The iPhone 15 Pro Max did not have a statistically better median download speed over 5G than the iPhone 14 Pro Max during the September 22-October 20, 2023 period in Vietnam. There were not enough samples to properly assess the performance of the other three iPhone models. Likewise, there were not enough samples to evaluate the Galaxy Z Flip or the Galaxy Z Fold.

Recommendation: Vietnamese consumers don’t need to upgrade to newer models on performance alone.

Ookla will continue evaluating device performance

We’re excited by the number of countries where mobile device performance increased with the new models and even more excited by the countries where performance is so fast that consumers can look to new modes of connectivity. Even if your country didn’t see the speed boosts you were hoping for, don’t hold back on upgrading if you want to treat yourself or a loved one based on any other number of reasons. Remember to download the iOS or Android Speedtest® app on any new devices to make sure your mobile operator is delivering the speeds you expect.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 7, 2023

Improvements in Free Airport Wi-Fi: The Holiday Gift You Didn’t Know You Needed

With the holiday travel season on the horizon in the United States, we checked back in on our previous analysis of free airport Wi-Fi at 50 of the busiest airports in the U.S. to see what you can expect when you’re waiting for your flight home to see the family. We found you may have a lot to be thankful for this year. Three more airports have free Wi-Fi download speeds over 100 Mbps than last year. Read on for detailed performance at the specific airports you’ll be flying through.

20 airports have free fixed broadband Wi-Fi at over 100 Mbps

Fixed Broadband Internet Speeds Over Free Wi-Fi at U.S. Airports
Speedtest Intelligence® | Q3 2023
A map showing fixed broadband speeds in selected airports in the United States.

Speedtest Intelligence® shows Norman Y. Mineta San José International Airport, Cincinnati/Northern Kentucky International Airport, and Oakland International Airport, were among the fastest free airport Wi-Fi among the 50 busiest airports in the U.S. with median download speeds of 259.37 Mbps, 210.09 Mbps, and 206.25 Mbps, respectively, during Q3 2023. Daniel K. Inouye International Airport (187.58 Mbps) and Phoenix Sky Harbor International Airport (178.32 Mbps) rounded out the top five. San Francisco International Airport (155.99 Mbps) slipped down the list compared to last year. 100 Mbps is more than fast enough to stream video and keep the whole family entertained for as long as your devices hold a charge.

On the other end of performance, six airports (William P. Hobby Airport, Raleigh-Durham International Airport, Philadelphia International Airport on SSID Free PHL Airport WiFi-24, George Bush Intercontinental Airport, and Logan International Airport) showed median download speeds over Wi-Fi of less than 25 Mbps, the threshold set by the FCC to qualify as broadband. Learn more about how much speed you need for specific activities here.

There was one change to our airport list this year, which is based on passenger volume: John Glenn Columbus International Airport was removed from the list and Kahului Airport added. We have not included Kansas City International Airport or San Diego International Airport because there were insufficient samples.

Fort Lauderdale-Hollywood International Airport splits their free airport Wi-Fi among four separate SSIDs for different terminals, which we have listed separately in these results. The performance does not vary widely enough between them to hang out in the wrong terminal, but if you’re in Philadelphia you definitely want to choose “Free PHL Airport WiFi” when possible, rather than “Free PHL Airport WiFi-24”.

Mobile performance at 24 airports beats 100 Mbps

Mobile Broadband Internet Speeds Over Free Wi-Fi at U.S. Airports
Speedtest Intelligence® | Q3 2023
A map showing mobile broadband speeds in selected airports in the United States.

Speedtest Intelligence® shows John Wayne Airport, Midway International Airport, St. Louis Lambert International Airport, Salt Lake City International Airport, and Sacramento International Airport were among the airports with the fastest mobile download speeds on our list in the U.S. with median download speeds of 369.29 Mbps, 283.56 Mbps, 281.74 Mbps, 277.65 Mbps, and 275.87 Mbps, respectively, during Q3 2023.

Three airports (Washington Dulles International Airport, Orlando International Airport, and William P. Hobby Airport) showed median download speeds over mobile of less than 25 Mbps.

Wi-Fi or mobile? The airports where it makes a difference

Wi-Fi is the correct choice at 12 airports where download speed over mobile network service is significantly slower than the free airport Wi-Fi. Free airport Wi-Fi is 291% faster than mobile service at Orlando International Airport, 225% at Dallas/Fort Worth International Airport, 193% at Washington Dulles International Airport, and 110% at Hartsfield–Jackson Atlanta International Airport. Wi-Fi at Cincinnati/Northern Kentucky International Airport was 91% faster than mobile, 87% at San Francisco International Airport, 79% at Norman Y. Mineta San José International Airport, 72% at Seattle–Tacoma International Airport, 62% at John F. Kennedy International Airport, 47% at Harry Reid International Airport, 46% at Fort Lauderdale–Hollywood International Airport, and 42% at Baltimore/Washington International Airport.

Twenty-one airports had faster download speeds over mobile than over free airport Wi-Fi during Q2 2023. Mobile service at Logan International Airport was a whopping 1,037% faster than airport Wi-Fi. At Tampa International Airport, mobile was 851% faster than Wi-Fi, and mobile was 341% faster than airport Wi-Fi at Raleigh-Durham International Airport.

Mobile service was 3X faster than airport Wi-Fi at Salt Lake City International Airport, Philadelphia International Airport, Indianapolis International Airport, Southwest Florida International Airport, and John Wayne Airport. Mobile was 2X faster than airport Wi-Fi at Cleveland Hopkins International Airport, Sacramento International Airport, Midway International Airport, George Bush Intercontinental Airport, Portland International Airport, Minneapolis–Saint Paul International Airport, and Detroit Metropolitan Airport. And mobile service was 1X faster than airport Wi-Fi at Charlotte Douglas International Airport, Kahului Airport, Los Angeles International Airport, Denver International Airport, LaGuardia Airport and Louis Armstrong New Orleans International Airport.

We know from our work with Ekahau® that optimizing Wi-Fi at airports is particularly challenging. There can be up to 900 people waiting at each boarding gate, especially during busy travel periods. Airport IT teams have to decide how many Wi-Fi access points to put in each location and how to balance the load across all those access points. Not to mention that mobile hotspots can interfere with all this careful planning. All of this to say that the averages we report here are based on real-world data, but your experience may differ, especially on a busy travel day.

Based on this data, we predict your airport Wi-Fi experience this year will be a big improvement over last year. You can always do your part by downloading at least a few of your entertainment options before you leave the house. While you’re downloading, don’t forget the Speedtest apps for Android and iOS. Help out travelers next year by taking a Speedtest at the airport to share your experience.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 17, 2023

48 New Ookla Market Reports Available for Q2 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 48 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q2 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Cameroon: Speedtest Intelligence data showed no winner for fastest mobile operator in Cameroon during Q2 2023. blue had the lowest median mobile multi-server latency at 191 ms, while Douala had the fastest median mobile download speed among Cameroon’s most populous cities at 15.51 Mbps.
  • Ethiopia: Safaricom had the fastest median mobile download speed at 35.19 Mbps during Q2 2023. Safaricom also recorded the lowest median mobile multi-server latency at 42 ms, and highest Consistency of 89.4%. Of Ethiopia’s most populous cities, Gondar had the fastest median mobile download speed of 61.22 Mbps.
  • Tanzania: There were no winners over fastest mobile or fixed broadband in Tanzania during Q2 2023. Maisha Broadband registered the lowest median multi-server latency in Tanzania at 14 ms. Of Tanzania’s most populous cities, Dar es Salaam had the fastest median mobile download speed of 26.33 Mbps, while Mbeya had the fastest median fixed download speed of 21.32 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile (35.05 Mbps) and lowest mobile multi-server latency (38 ms) during Q2 2023. In the fixed broadband market, Movistar recorded the fastest median download speed (98.37 Mbps) and lowest multi-server latency (12 ms). Among Argentina’s most populous cities, Buenos Aires recorded the fastest download speeds across mobile and fixed broadband networks.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.61 Mbps and 9.88 Mbps respectively during Q2 2023. It also recorded the highest Consistency of 79.8%. smart! recorded the lowest median mobile multi-server latency, of 67 ms. NEXGEN had the fastest median download and upload performance over fixed broadband in Belize at 48.65 Mbps and 47.38 Mbps respectively.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 116.59 Mbps in Q2 2023. Bell also had the fastest median 5G download speed at 208.05 Mbps. Rogers had the fastest median mobile upload speed of 13.29 Mbps, and the highest Consistency of 84.7%. Bell pure fibre was fastest for fixed broadband across both download (277.24 Mbps) and upload (235.27 Mbps) speeds. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed (214.29 Mbps) and Fredericton recorded the fastest median fixed download speed (239.28 Mbps). 
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 161.28 Mbps in Q2 2023. ETB had the lowest median multi-server latency over fixed broadband at 8 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 109.01 Mbps.
  • Costa Rica: Claro had the fastest median download and upload speeds among mobile operators at 51.88 Mbps and 12.56 Mbps respectively. Liberty had the lowest mobile multi-server latency at 34 ms, and the highest Consistency at 79.7%. Metrocom was fastest for fixed broadband download and upload performance, at 192.00 Mbps and 143.94 Mbps respectively.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 30.60 Mbps and 8.70 Mbps respectively. Viva had the lowest mobile multi-server latency at 44 ms. SpaceX’s Starlink was fastest for fixed broadband at 57.31 Mbps.
  • Ecuador: CNT was the fastest mobile operator in Ecuador with a median download speed of 28.45 Mbps in Q2 2023. It also recorded the highest Consistency of 81.5%. Movistar registered the lowest median multi-server latency in Ecuador at 39 ms. Netlife was fastest for fixed broadband, at 78.36 Mbps.
  • El Salvador: Claro had the fastest median download and upload speeds among mobile operators at 42.00 Mbps and 15.42 Mbps respectively. Movistar registered the lowest median multi-server latency in El Salvador at 65 ms. Cable Color recorded the fastest median fixed download speed (51.14 Mbps), upload speed (47.58 Mbps), and lowest median multi-server latency (35 ms).
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 34.67 Mbps and median upload speed of 20.68 Mbps. Claro also had the highest Consistency with 84.4% of results showing at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed. Claro was also fastest for median fixed download performance, at 40.60 Mbps, while Cable Color was fastest for fixed upload performance, at 26.85 Mbps, and had the lowest median multi-server latency, of 35 ms.
  • Guyana: ENet was the top performing operator in the market, recording a median mobile download and upload speed of 67.58 Mbps and 20.92 Mbps respectively, and a median fixed download and upload speed of 62.40 Mbps and 39.66 Mbps respectively, in Q2 2023. ENet also recorded the lowest median multi-server latency across mobile and fixed networks.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 10.53 Mbps and median upload speed of 6.99 Mbps. SpaceX Starlink had the fastest median fixed download speed at 60.24 Mbps, while Natcom had the fastest median fixed upload speeds (17.76 Mbps) and lowest median fixed multi-server latency at 32 ms. 
  • Jamaica: Flow was the fastest mobile operator in Jamaica with a median download speed of 35.56 Mbps. Flow also had the lowest mobile median multi-server latency at 36 ms. SpaceX Starlink had the fastest median fixed speeds at 84.93 Mbps.
  • Mexico: Telcel had the fastest median download speed over mobile at 48.76 Mbps, and for 5G at 223.93 Mbps. Telcel also had the lowest mobile median multi-server latency at 64 ms. Totalplay was fastest for fixed broadband (87.03 Mbps) and had the lowest median multi-server latency at 24 ms. Among Mexico’s most populous cities, Guadalajara recorded the fastest median mobile download speed of 39.13 Mbps, and Monterrey the fastest median fixed download speed of 78.30 Mbps.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.67 Mbps, and had the highest mobile network Consistency in the market with 80.4%. Apple devices had the fastest median download speed among top device manufacturers at 29.68 Mbps.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 37.34 Mbps, and highest Consistency of 87.7%. Digicel+ had the fastest median fixed broadband download and upload speed at 99.11 Mbps and 98.32 Mbps respectively, and the lowest median multi-server latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 164.76 Mbps. T-Mobile also had the fastest median 5G download speed at 220.00 Mbps, and lowest 5G multi-server latency of 51 ms. Spectrum edged out Cox as the fastest fixed broadband provider with a median download speed of 243.02 Mbps. Verizon had the lowest median multi-server latency on fixed broadband at 15 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 9.53 Mbps, and had the highest mobile network Consistency in the market with 58.1%. Airtek Solutions had the fastest fixed median download speed of 73.44 Mbps, and lowest median multi-server latency at 8 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 7.17 Mbps. It also had the lowest median multi-server latency at 78 ms, and highest Consistency of 58.1% in Q2 2023.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 23.47 Mbps in Q2 2023. DOT Internet was the fastest fixed broadband provider with a median download speed of 90.88 Mbps and had the lowest median multi-server latency at 4 ms.
  • Bhutan: There was no fastest mobile operator in Bhutan during Q2 2023, but TashiCell had the lowest median multi-server latency at 42 ms, and offered the highest Consistency in the market with 83.8%.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q2 2023 in Brunei, but Apple devices had the fastest median download speed at 143.97 Mbps.
  • Cambodia: Cellcard recorded the fastest median mobile download speeds at 31.60 Mbps during Q2 2023. SINET had the fastest median fixed download speed at 42.26 Mbps.
  • China: China Mobile was the fastest mobile operator with a median download speed of 132.81 Mbps. China Mobile also had the fastest median mobile 5G download speed at 279.14 Mbps. China Unicom was fastest for fixed broadband at 222.22 Mbps.
  • Georgia: There was no statistical winner for fastest mobile download performance during Q2 2023 in Georgia. Geocell recorded the lowest median mobile multi-server latency at 39 ms, while Magti recorded the highest mobile Consistency with 90.0%. MagtiCom had the fastest median fixed speed at 27.81 Mbps. MagtiCom also had the lowest median multi-server latency at 11 ms.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 28.71 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 46 ms.
  • Japan: There was no statistical winner for fastest mobile download performance during Q2 2023 in Japan, however Rakuten recorded the fastest mobile upload speed at 19.90 Mbps. So-net had the fastest fixed download and upload speeds, at 276.58 Mbps and 179.51 Mbps respectively, and the lowest median multi-server latency at 9 ms.
  • Malaysia: TIME was the fastest fixed provider in Malaysia with a median download speed of 108.38 Mbps, and had the lowest multi-server latency at 9 ms.
  • Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 17.10 Mbps, and the highest Consistency, at 36.6%.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 35.39 Mbps. 
  • South Korea: SK Telecom recorded the fastest median mobile download and upload speeds at 161.16 Mbps and 16.37 Mbps respectively. LG U+ had the lowest median multi-server latency in the market at 63 ms. KT delivered the fastest median fixed download speed at 131.09 Mbps.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 20.71 Mbps and 38.97 Mbps, respectively in Q2 2023. Dialog had the lowest median mobile multi-server latency at 35 ms, and the highest Consistency, at 81.8%.
  • United Arab Emirates: etisalat by e& recorded the fastest median download speeds across both mobile and fixed, at 216.65 Mbps and 261.98 Mbps respectively in Q2 2023. etisalat by e& also had the fastest median 5G download speed at 680.88 Mbps and lowest median mobile multi-server latency at 35 ms. du recorded the lowest fixed multi-server latency, at 12 ms.
  • Vietnam: Vinaphone had the fastest median mobile download speed in Q2 2023, at 52.58 Mbps. It also had the lowest median mobile multi-server latency at 34 ms, and highest Consistency at 94.8%. Viettel was the fastest fixed provider with a median download speed of 105.72 Mbps.

Europe

  • Albania: Digicom was the fastest fixed broadband provider in Albania in Q2 2023, recording a median download speed of 93.40 Mbps. It also recorded the highest Consistency in the market, at 86.0%. There was no winner for fastest mobile operator in the market.
  • Belgium: Proximus recorded the fastest median mobile download speed during Q2 2023, at 78.01 Mbps. It also recorded the highest Consistency in the market, at 90.5%. Telenet had the fastest median fixed download speed at 143.42 Mbps. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile download speed of 187.90 Mbps, and Antwerp the fastest median fixed download speed of 87.72 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 140.59 Mbps. Hiper was fastest for fixed broadband at 268.02 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 101.32 Mbps. Telia also had the lowest median multi-server latency on mobile at 31 ms. Elisa was the fastest fixed broadband provider, with a median download speed of 94.70 Mbps.
  • Finland: DNA had the fastest median mobile download speed at 99.07 Mbps. Lounea was fastest for fixed broadband at 105.84 Mbps and had the lowest median multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 93.39 Mbps, and a median download speed with 5G at 187.25 Mbps. Vodafone recorded the fastest fixed broadband performance, with a median download speed at 121.76 Mbps. It also recorded the highest Consistency in the market, at 83.8%.
  • Latvia: BITĖ was the fastest mobile operator in Latvia during Q2 2023, with a median download speed of 114.51 Mbps. LMT recorded the lowest mobile multi-server latency, at 26 ms.  Balticom was fastest for fixed broadband with a median download speed of 243.92 Mbps. Balticom also had the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: The mobile operator with the fastest median download speed was Telia at 117.68 Mbps in Q2 2023. It also recorded the highest Consistency in the market, at 95.0%. Cgates was fastest for fixed broadband with a median download speed at 161.67 Mbps.
  • Poland: UPC was the fastest provider for fixed broadband with a median download speed of 223.32 Mbps in Q2 2023. There was no statistical winner for fastest mobile operator during Q2 2023, however Plus recorded the fastest median 5G download performance, at 153.19 Mbps.
  • Switzerland: Salt blazed ahead for the fastest fixed broadband in Switzerland, with a median download speed of 358.73 Mbps. Salt also had the lowest median multi-server latency over fixed broadband at 8 ms, and highest Consistency in the market, at 94.1%.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 58.52 Mbps. Türk Telekom had the lowest median mobile multi-server latency at 39 ms. TurkNet was fastest for fixed broadband, with a median download speed of 62.80 Mbps. It recorded the lowest median fixed multi-server latency, at 13 ms, and highest Consistency, at 80.5%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, of 39.89 Mbps, and 40.27 Mbps respectively.

Oceania

  • New Zealand: Speedtest Intelligence data showed no winner for fastest mobile operator in New Zealand during Q2 2023. 2degrees had the lowest median mobile multi-server latency at 40 ms, and the highest Consistency, at 91.6%.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q3 2023 data in October.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| May 2, 2018

The American Globetrotter's Guide to Roaming Speeds

Mobile roaming has come a long way from the days when I spent most of my tour of China touring hotel lobbies desperately hoping to connect my U.S. flip phone to the Wi-Fi. Not only can you actually get a signal in most countries these days, some carriers offer special packages for the jet set so you don’t have to pay extra for roaming calls and data.

But how are the speeds?

Using Q1 2018 Speedtest® data, we’re here to report on mobile roaming speeds for U.S. consumers in 15 popular destinations, including which carriers are fastest where. For overall speeds we look at data from all devices and when we analyze carriers we look only at data for modern (LTE-capable) devices.

Where roaming speeds will (and will not) let you down

Get thee to Canada! Our analysis of roaming Speedtest results found that U.S. customers in Canada saw a mean download speed of 42.03 Mbps during Q1 2018. That’s not quite as fast as the 45.28 Mbps Canadians receive on their home mobile networks, but it beats the 27.08 Mbps average in the U.S.

Roaming Speeds for U.S. Customers Abroad
Q1 2018
Country Download (Mbps) Upload (Mbps)
Canada 42.03 13.50
South Korea 21.81 8.60
Mexico 18.02 10.18
Spain 13.23 7.09
Italy 12.70 6.38
France 12.48 5.45
Australia 11.84 6.96
Japan 10.91 4.79
United Kingdom 10.40 5.68
Germany 9.02 4.03
Costa Rica 7.72 4.11
China 7.05 3.91
Dominican Republic 5.75 3.58
India 2.96 1.96
The Bahamas 1.70 2.99

Second place South Korea showed roaming speeds for U.S. travelers about half as fast as those in Canada. Mexico was third fastest. The middle tier of the roaming speed ranking is taken up mostly by western European countries (with Japan and Australia to break up the pack).

At the bottom of the spectrum, Bahamian roaming speeds are painfully slow. They aren’t much better in India or the Dominican Republic.

A lot of factors go into the roaming speeds you’ll experience abroad, including how carriers prioritize out of country traffic, something that’s decided between each individual carrier in each individual country.

How does your carrier stack up?

Your roaming experience on your next trip is going to depend a lot on which carrier you have, so we broke our roaming speed analysis of Speedtest results on modern devices down to the carrier level.

US Carrier Speeds While Roaming Abroad
Q1 2018 | Mean Download (Mbps)
Country AT&T Sprint T-Mobile Verizon Wireless
Australia 21.24 N/A 2.14 22.14
Canada 26.53 27.65 53.56 43.22
China 17.23 4.77 1.15 13.15
Costa Rica 13.67 N/A 0.70 14.86
Dominican Republic 11.00 N/A 0.57 7.68
France 22.72 N/A 1.96 26.30
Germany 20.55 N/A 1.86 20.58
India 4.92 1.70 0.79 7.13
Italy 24.05 N/A 1.99 25.19
Japan 18.22 24.79 1.40 11.46
Mexico 19.95 9.66 17.22 22.35
South Korea 27.97 17.49 21.67 N/A
Spain 29.27 N/A 1.18 24.82
The Bahamas 1.79 N/A 0.25 3.53
United Kingdom 19.87 9.07 1.74 16.61

From the above, it looks like there’s no one right answer for the fastest roaming carrier. And there are other things to consider when roaming, too, like does your carrier offer a special plan that includes free roaming or are you paying through the nose.

It’s important to remember that roaming comes at a cost to carriers, which means that if your carrier includes free or low-cost roaming on almost all types of plans, the trade-off might be that you get slower speeds than you would with another carrier.

So if speed is your primary criterion, there are two standouts on this list. Verizon wins eight of the 15 countries we analyzed and AT&T wins six. T-Mobile and Sprint each win one country. We excluded Sprint from the running in eight countries because of a low number of test results.

Are you roaming (for business or pleasure) this summer? Take a Speedtest on Android or iOS to show us how fast (or slow) your connection is.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 3, 2019

Super Speeds at Sunday’s Big Game

Most of us ordinary humans just finished watching the Patriots (eventually) trounce the Rams on the biggest TV we could find, but 75,000 lucky individuals saw Gostkowski’s 41-yard field goal and that controversial halftime performance LIVE in Atlanta’s Mercedes-Benz Stadium. And if you’ve been watching social media at all, you know that they were all sharing their experiences online. But were people struggling with stadium Wi-Fi and surrounding cell networks to get those messages out?

Short answer: the internet speeds were far superior to the game play.

The long answer is that providing fast, consistent connectivity for this many people in a small area is hard. A lot of prep went into making sure today’s fans could connect to the internet when and how they wanted to.

Why it’s so hard to provide fast internet to large crowds

Congestion is the main blocker for mobile operators and stadium engineers trying to provide high-quality, fast internet at sporting events.

On cellular, operators generally invest in enough cell towers to provide service to an area on an average day. But when a large crowd tries to use that same infrastructure to connect on a game day, there just isn’t enough network capacity to serve the whole crowd.

As for the Wi-Fi, Jussi Kiviniemi, Senior Vice President at Ekahau explains, “If the Wi-Fi network is designed at the same time as the stadium is built, then the Wi-Fi access points can be placed in optimal locations. This is because one can affect the cabling of the stadium at this time. The challenge comes if the Wi-Fi is designed, or re-designed, after the stadium has been designed and built.” He identifies the biggest internet killer as “the number of people using their mobile devices, combined with the fact that a stadium is an open area. This means a lot of the devices are using the same frequency, thus interfering with one another and reducing one anothers’ performance.” Ekahau was recently acquired by Ookla.

Mobile operators were prepared for the big game

Today’s big game is no ordinary sporting event, though, and operators have been preparing their game plan to give their customers the best service possible since last year. Here’s how:

The stadium Wi-Fi was designed for this traffic

As a newer facility, Mercedes-Benz Stadium was designed with technology in mind including an initial Wi-Fi setup that included 1,800 wireless access points and 80 Gbps of internet bandwidth capacity supported by 4,000 miles of fiber cable.

Kiviniemi described typical stadium Wi-Fi set-up options, saying most stadiums use any one or a combination of the following:

  • Handrail: Wi-Fi access points (APs) mounted on the handrails of the stadium. This requires specially made antennas.
  • Overhead: APs mounted up high in the structures. This requires highly directional antennas to work well.
  • Under seat: This requires specialized casings for the Wi-Fi access points that are mounted under the stadium seats.

Kiviniemi added, “Wi-Fi at a stadium is tough and needs super-careful RF (radio frequency) planning. The biggest stadiums, including the Mercedes-Benz Stadium, are built by the best Wi-Fi engineers in business. The number of client devices connected to Wi-Fi, the openness of the area, the building’s structural shape and limited mounting locations for Wi-Fi access points are some of the main challenges.”

The level of detail that goes into planning stadium Wi-Fi is extraordinary. A couple of years ago, Chuck Lukaszewski of HPE-Aruba suggested that stadiums plan to support one device for every two people and target having 75% of users on a 5 GHz band and 25% on the 2.4 GHz band. We can only assume that stadiums today are planning for more devices and for more of those devices to be on the more modern 5 GHz band. The planning is so detailed that Wi-Fi engineers are considering the percentage of frames transmitted that actually contain data.

If you’re interested in delving in deeper, Ekahau has recommended specs for stadium Wi-Fi set-up as recently as 2018, and will be hosting a new webinar on Wi-Fi in high-capacity spaces on February 12, 2019.

About those game speeds

Cellular speeds for the win

Overall cellular speeds were awesome. Compared to the Peach Bowl, also played at Mercedes-Benz Stadium just over a month ago, average download speed over mobile increased 19.4% to 71.23 Mbps. Considering fans at last year’s big game used more than 7.2 TB of data on AT&T’s network alone, we expected to see a drop in cellular speeds, but all that prep seems to have paid off for mobile operators today. This was 122.5% faster than the average download speed over cellular in the U.S. during December 2018.

We compared the big four mobile operators from kick-off to 30 minutes after the game ended to see who won. Here’s what we saw:

Mobile Operator Performance at the Big Game
Mercedes-Benz Stadium | February 3, 2019
Operator Mean Download (Mbps)
T-Mobile 101.53
Sprint 93.28
Verizon 72.51
AT&T 34.88

T-Mobile was the fastest, followed by Sprint and then Verizon. AT&T came in last.

Verizon was routing most of their customers through their own Wi-Fi network, where we saw an average download speed of 46.42 Mbps.

Mercedes-Benz Stadium Wi-Fi stood strong

Official stats on Wi-Fi internet usage during today’s game have not yet been announced, but in January 2018 fans at Mercedes-Benz Stadium used 12 terabytes of data at the 2018 College Football Playoff championship. The average Speedtest result during that game showed a download speed of 53.95 Mbps. Considering that last year’s big game in Minneapolis used over 16 TB of data and the average Wi-Fi download speed was 20.71 Mbps (in the mid to low range of speeds we’d seen there over the year), we expected Wi-Fi speeds at Mercedes-Benz Stadium to dip under heavy usage. They did not.

Wi-Fi Performance at Mercedes-Benz Stadium
Based on Speedtest results
Game Mean Download (Mbps) Mean Upload (Mbps)
The Big Game – February 3, 2019 30.98 31.35
Peach Bowl – December 29, 2018 30.36 33.28
College Championship – January 8, 2018 53.95 53.04

It’s hard to overestimate the strain an event like this puts on a Wi-Fi network, even more so when a stadium full of fans is waiting for something, anything to happen on the field. While the average download speed during today’s game was just slightly faster than it was at the Peach Bowl, and less than it had been during last year’s college championship, fans turning to the internet for their entertainment would not have been disappointed. Though Wi-Fi provided by Verizon was faster than the stadium Wi-Fi, Verizon’s Wi-Fi likely had to serve far fewer people.

Are you getting the download and upload speeds you need at your favorite sporting event? Take a Speedtest to find out.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 24, 2019

Touring Mobile Performance with the Speedtest Global Index

Lire en français

At Ookla we celebrate speed and the individuals and companies that dedicate their lives to being the fastest at whatever they do. That’s why this month’s big race in France is so exciting. To cheer all the worn out tires that go into making a great event, we compared the mobile performance of cyclists’ home countries using the Speedtest Global IndexTM. We also looked at download speed in the race’s start and stop cities to see which has the best internet speed advantage.

Which countries’ mobile speeds are breaking away from the main group

The Speedtest Global Index ranks countries based on their download speeds over mobile and fixed broadband. To honor the big race, we narrowed that field to just the countries competing this year and looked at their mobile performance over the past 12 months. We had to leave Eritrea off the list as there were not sufficient samples in the country during the time period to qualify for the Speedtest Global Index.

mobile-performance-chart-final

Mobile speeds in Norway have exploded to the point that they’ve led the pack every single month for the past year. Even when Norway slipped to second in the world for mobile, behind South Korea, they still led all the countries currently touring. Canada’s mobile speeds started strong and rallied to surpass Australia and the Netherlands. These four countries were up in front of the pack for the entire year.

Up next in the chasing group, there was a lot more movement. France started a long climb in September 2018 that took them from 29th in the world for mobile download speed to 17th. This also helped France pass New Zealand and Austria. Belgium started strong but then they fell back in the bunch. The Czech Republic regrouped slightly in April to improve their ranking to a career high of 11, but recently they’ve fallen back to just above where they ranked 12 months ago.

All the way back in the broom wagon, Colombia fell behind early and couldn’t find their second wind. Costa Rica’s decline started later but still left them in second to last place.

Mobile performance in Tour cities

Cyclists and fans are visiting many different cities for the different stages of the race. We compared mean download speeds over mobile in some of the start and stop cities during Q2 2019 to see which were in front and which were chasing. Note that according to the Ookla 5G MapTM, no cities in France or Belgium have commercially-available 5G as of this writing.

Mobile Performance in Tour Start and Stop Cities
Speedtest Data | Q2 2019
City Mean Download (Mbps) Mean Upload (Mbps)
Saint-Étienne, France 60.99 13.08
Reims, France 59.05 13.95
Nancy, France 58.48 14.66
Mulhouse, France 57.60 13.57
Toulouse, France 55.31 12.68
Belfort, France 53.46 13.19
Tarbes, France 53.26 12.92
Pau, France 52.27 13.14
Nîmes, France 51.10 12.84
Rambouillet, France 51.09 12.13
Colmar, France 50.52 13.97
Mâcon, France 48.57 14.42
Paris, France 46.76 11.18
Brussels, Belgium 45.81 16.56
Albi, France 44.49 12.22
Chalon-sur-Saône, France 42.99 12.89
Saint-Dié-des-Vosges, France 35.44 11.93
Gap, France 27.77 8.24

Saint-Étienne led a tight pack that included Reims, Nancy and Mulhouse which all showed mobile download speeds above 57 Mbps. Toulouse, Belfort, Tarbes, Pau, Nîmes, Rambouillet and Colmar were chasing with mobile download speeds between 50 and 56 Mbps.

We hope that last-place Gap and second-to-last Saint-Dié-des-Vosges were regrouping rather than taking a rest day as they showed mobile download speeds that were significantly slower than the rest of the cities.

Not all locations had sufficient samples to be included in our list, so if you want to know what mobile speeds are like at the Pont du Gard (or anywhere else), take a Speedtest on Android or iOS.

Chapeau to all the teams! May the rest of the race feel flat and fast.


Embarquez pour le tour des performances mobiles avec le Speedtest Global Index

Chez Ookla, nous vouons une véritable passion à la vitesse. Et alors que la Grande Boucle bat son plein en France, nous comptons bien la célébrer comme il se doit ! En parallèle de la lutte acharnée que se livrent les valeureuses équipes, nous avons comparé les performances mobiles des pays d’origine des coureurs en utilisant le Speedtest Global IndexTM. Nous avons également mesuré la vitesse de téléchargement dans les villes-étapes pour découvrir laquelle peut se vanter de disposer du meilleur débit Internet.

Performances mobiles : quels pays s’échappent du peloton ?

Le Speedtest Global Index classe les pays en fonction de leur vitesse de téléchargement haut débit mobile et fixe. Pour rendre hommage au Tour, nous avons uniquement examiné les performances mobiles des pays en lice au cours des douze derniers mois. L’Érythrée n’est malheureusement pas au rendez-vous en raison d’un nombre d’échantillons de données insuffisant.

mobile-performance-chart-final

Grâce à une vitesse de téléchargement mobile ultrarapide, la Norvège a trusté la première place du classement tout au long de l’année. Si le pays a rétrogradé à la deuxième place mondiale juste derrière la Corée du Sud, il a littéralement survolé les débats dans le cadre de notre compétition. De son côté, le Canada a démarré fort, en parvenant même à dépasser l’Australie et les Pays-Bas. Ces quatre pays ont réussi une formidable échappée tout au long de l’année.

Derrière, le groupe de poursuivants s’est organisé pour réduire l’écart. Grâce à une folle remontée en septembre 2018, la France est passée de la 29e à la 17e place mondiale, coiffant au poteau la Nouvelle-Zélande et l’Autriche. Après un très bon départ, la Belgique s’est malheureusement retrouvée engluée dans le peloton. La République Tchèque a mis un petit coup d’accélérateur en avril pour atteindre la 11e place (une première !). Elle a ensuite connu une baisse de régime qui l’a vu terminer juste au-dessus de son classement de l’année dernière.

En queue de peloton, la Colombie a rapidement été distancée et n’est jamais parvenue à trouver un second souffle. Malgré ses bonnes intentions, le Costa Rica a quant à lui fini avant-dernier.

Performances mobiles dans les villes-étapes

Les coureurs et les fans visitent de nombreuses villes lors des différentes étapes du Tour. Nous avons comparé les vitesses moyennes de téléchargement mobile dans certaines de ces villes au cours du deuxième trimestre 2019 afin d’établir un classement. Notez que selon l’Ookla 5G MapTM, aucune ville de France ou de Belgique ne propose actuellement la 5G.

Performances mobiles dans les villes-étapes
Données Speedtest Data | Deuxième trimestre 2019
Ville Débit descendant moyen (Mbps) Débit ascendant moyen (Mbps)
Saint-Étienne, France 60,99 13,08
Reims, France 59,05 13,95
Nancy, France 58,48 14,66
Mulhouse, France 57,60 13,57
Toulouse, France 55,31 12,68
Belfort, France 53,46 13,19
Tarbes, France 53,26 12,92
Pau, France 52,27 13,14
Nîmes, France 51,10 12,84
Rambouillet, France 51,09 12,13
Colmar, France 50,52 13,97
Mâcon, France 48,57 14,42
Paris, France 46,76 11,18
Bruxelles, Belgique 45,81 16,56
Albi, France 44,49 12,22
Chalon-sur-Saône, France 42,99 12,89
Saint-Dié-des-Vosges, France 35,44 11,93
Gap, France 27,77 8,24

Au coude-à-coude avec Reims, Nancy et Mulhouse, Saint-Étienne s’est imposée dans un groupe relevé affichant une vitesse de téléchargement mobile supérieure à 57 Mbps. Dans son sillage, Toulouse, Belfort, Tarbes, Pau, Nîmes, Rambouillet et Colmar ont fait bonne figure avec une vitesse comprise entre 50 et 56 Mps.

Gap et Saint-Dié-des-Vosges, respectivement dernier et avant-dernier, n’ont jamais semblé pouvoir suivre le rythme du peloton, avec une vitesse bien inférieure à celle des autres villes.

Faute d’un nombre d’échantillons de données suffisant, cette liste n’est pas exhaustive. Si vous souhaitez connaître la vitesse de téléchargement mobile de Pont du Gard ou de toute autre ville, effectuez un Speedtest sur Android ou iOS.

Un grand bravo à toutes les équipes ! Nous vous souhaitons bonne chance pour le reste de la course !

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 4, 2019

In-Depth Analysis of Changes in World Internet Performance Using the Speedtest Global Index

A lot has changed in the two years since 2017 when we first began ranking mobile and fixed broadband speeds of countries around the world with the Speedtest Global IndexTM. 5G is being deployed around the world and fiber continues to make gigabit speeds a reality in more and more countries. We’ve been tracking it all and are here to report on how much speeds have increased, which countries are leading internet performance and which are falling behind, and what trends we see across continents.

World mobile speed increased 21.4% with fixed broadband up 37.4%

World-Download-Speeds-2019-OG2

Looking just at the last year, the world’s mean download speed over mobile increased 21.4% from 22.81 Mbps in July 2018 to 27.69 Mbps in July 2019. Mean upload speed over mobile increased 18.1% from 9.13 Mbps to 10.78 Mbps. The world average for download speed over fixed broadband increased 37.4% from 46.48 Mbps in July 2018 to 63.85 Mbps in July 2019. Mean upload speed over fixed broadband increased 48.9% from 22.52 Mbps to 33.53 Mbps.

Shake-ups in the country rankings for internet performance

Fastest-Countries-Mobile-2018-2019

Mobile speeds in the fastest countries have skyrocketed in the past year which has dramatically shifted the rankings. South Korea, which was not even in the top ten a year ago, saw a 165.9% increase in mean download speed over mobile during the past 12 months, in large part due to 5G. Switzerland’s mean download speed increased 23.5%. Canada’s was up 22.2%, Australia 21.2%, the Netherlands 17.3%, UAE 11.1%, Malta 10.3% and Norway 5.8%. Qatar remained in the top ten, although the country’s mean download speed over mobile actually dropped 1.4% from July 2018 to July 2019.

Individual mobile operators can make a huge difference in a country’s speeds. In 2017 we were excited to see Telenor uncap their mobile speeds, which drove Norway to the top of the Speedtest Global Index. A big part of South Korea’s mobile success in the past year is the way KT, LG U+ and SK Telecom banded together to release 5G at the same time. Switzerland has also benefited from 5G and Sunrise leads the country with 262 5G deployments across the country while Swisscomm has 52.

Fastest-Countries-Fixed-2018-2019

Fixed broadband rankings on the Speedtest Global Index have not changed as dramatically during the past 12 months as those on mobile. Singapore remains the fastest country with an increase in mean download speed over fixed broadband of 5.6%. Taiwan had the largest jump in speeds among the top 10 with a 166.5% improvement in fixed download speed between July 2018 and July 2019. Mean download speed over fixed broadband increased 52.4% in South Korea, 26.4% in Macau, 21.7% in Romania, 21.0% in Switzerland, 19.3% in the United States and 3.5% in Hong Kong.

Monaco and Andorra did not have enough tests to qualify for the Speedtest Global Index one year ago, but massive fixed broadband improvements in both countries inspired us to lower our test count threshold for inclusion and also share these smaller countries’ success stories.

Technologies paving the way: 5G and gigabit

The presence of 5G is not enough to change a market

As discussed above, 5G has the potential to rocket a country to the top of the mobile rankings on the Speedtest Global Index. In practice, we’ve seen 5G speeds that were over 1000% faster than those on LTE.

Mobile-Download-Speeds-by-Country

In reality, though, unless 5G is commercially available widely across a country and from all mobile operators (as was the case in South Korea), the change in speeds at the country level is not that significant. Though commercial 5G was launched widely across Switzerland by Sunrise and Swisscom in April 2019, the country’s mean download speed only increased 2.8% in the three months since. The average mobile download speed in the U.S. has actually declined slightly since 5G was initially deployed. This is because 5G is still only available in a very limited number of markets to consumers with 5G-capable devices.

Visit the Ookla 5G Map for the latest on 5G deployments across the globe.

Gigabit is a game-changer, if you can get it

Unlike 5G, fiber connections have been rolling out since 2007, opening up the possibility of gigabit-speed fixed broadband. That said, it’s costly and time-intensive to lay miles and miles of fiber so progress has varied widely across the globe.

Gigabit-Test---Performance_Singapore-1

Geographically small countries like Singapore have the advantage when it comes to fiber, because It’s easier and cheaper to lay fiber optic cable across the country’s small footprint. Singaporean internet service providers (ISPs) have used this advantage to go beyond mere gigabit and offer connections as fast as 10 Gbps. This is reflected both in Singapore’s dominance of the fixed rankings on the Speedtest Global Index and in the fact that 2.87% of their total Speedtest results over fixed broadband are gigabit-speed (800 Mbps or higher).

Gigabit-Test---Performance_Brazil-1

Brazil offers a good contrast for how difficult it can be for gigabit to reach the masses. While the first Brazilian ISP to offer fiber-to-the-premises (FTTP) initially did so in 2007, easy access to gigabit speeds was slow to follow. However, that may be starting to change. Between June and July 2019 we saw a large uptick in gigabit-speed results in Brazil, where the proportion of gigabit speed tests increased from 0.02% of total fixed broadband tests to 0.17%. This corresponded with a large increase in mean download speed at the country level.

Comparing world mobile and fixed broadband at a glance

We were curious to see just how different internet performance experiences were around the world, so we plotted average mobile download speed against average download speed on fixed broadband. All of the graphs below use a percentage difference from the global average, a number that changed between 2018 and 2019.

fade-Performance-vs-Global---Quadrant-All

Speed Leaders

There was not much change in the list of countries that showed above-average download speeds on both mobile and fixed broadband between July 2018 and July 2019, the “Speed Leaders.” What did change was that fixed broadband speeds increased significantly enough among the group to bring the whole pack closer to Singapore and Hong Kong. On the mobile axis, South Korea’s major increase in download speed made that country more of an outlier, pushing the boundaries of what great performance can look like.

Fixed-Focused countries

Between July 2018 and July 2019 we saw the number of countries considered to be “Fixed-Focused” (having faster download speeds over fixed broadband than the world average while their average mobile download speeds were slower than average) increase. Ireland was the only country that solidly fit this category in 2018. Thailand and Chile started near the midline for fixed speeds and below-average for mobile speeds in 2018. 2019 found both countries squarely in the Fixed-Focused category. Israel also edged into this category as their mobile download speed fell between July 2018 and 2019.

Mobile-Focused countries

The “Mobile-Focused” category saw the most movement between July 2018 and July 2019 as some countries (the UAE and Qatar) increased their fixed speeds sufficiently to join the Speed Leaders. Meanwhile, Bosnia and Herzegovina’s mobile download speed increased year-over-year to move them into the Mobile-Focused quadrant. Georgia’s mobile download speed decreased enough to move them from Mobile-Focused to Speed Laggers.

It will be interesting to see how many of these Mobile-Focused countries double down on their mobile investments and explore 5G alternatives to fixed broadband.

Speed Laggers

No country wants to be in the position of having slower than average mobile and fixed broadband speeds. We saw 57 countries in this “Speed Laggers” quadrant in July 2018 and 78 in July 2019. This increase is mostly due to our expansion of the number of countries we consider for the Speedtest Global Index based on test count. There were enough countries in this category that we’ve considered them separately by continent below.

Regional views of mobile and fixed broadband performance

Mobile-and-Fixed-Broadband-Improvement-by-Continent-02

We aggregated Speedtest results by continent to analyze mobile and fixed broadband performance by continent.

Mobile-and-Fixed-Performance-by-Continent-01

Asia had the highest percentage increase in mobile download speed followed by North America, Oceania, South America, Africa and Europe. Oceania had the fastest mean download speed in July 2019. North America placed second, Europe third, Asia fourth, South America fifth and Africa sixth.

On the fixed broadband side, South America saw the highest percentage increase in download speed. Asia came in second, Europe third, Africa fourth, North America fifth and Oceania sixth. North America had the fastest mean download speed in July 2019. Europe was second, Asia third, and Oceania fourth. As we saw with mobile, South America and Africa again ranked fifth and sixth, respectively.

A zoomed-in view of the speed quadrants separated by continent offers a more detailed view of each country’s role in these rankings.

Africa mostly lags in internet speeds

2019-Performance-vs-Global---Africa

In July 2019, all but two African countries in the Speedtest Global Index fell into the Speed Laggers category, having mobile and fixed broadband speeds that were below global averages. The exceptions were South Africa and Guinea, which both had fast enough mobile speeds to place them in the mobile-focused quadrant.

Asian markets show a wide breadth of internet performance

2019-Performance-vs-Global---Asia

Asia was the most diverse continent we examined in terms of internet performance. We saw a plurality of countries in each of the four quadrants in July 2019. Most of the Speed Leaders were in East Asia: China, Hong Kong (SAR), Japan, Macau (SAR), South Korea, and Taiwan. If we include Singapore, another Speed Leader, these are among the wealthiest nations in Asia (using GDP per capita). Two of Asia’s Fixed-Focused countries are in Southeast Asia (Malaysia and Thailand) and one is in the Middle East (Israel).

The Speed Laggers category contained countries from South Asia (including Afghanistan, India and Pakistan), Southeast Asia (Brunei, Cambodia, the Philippines and Vietnam) and the Middle East (Jordan). Mobile-Focused countries in Asia were mostly Middle Eastern, including Kuwait, Lebanon, Oman, Saudi Arabia and Turkey.

European mobile performance is mostly strong, fixed varies

2019-Performance-vs-Global---Europe

With the exception of Ireland, the European countries on the Speedtest Global Index fell into the Speed Leaders, Mobile-Focused, and Speed Laggers categories. All of the Speed Laggers (Belarus, Kazakhstan, Russia and the Ukraine) were from Eastern Europe. Countries from Southeast Europe (including Albania, Bosnia and Herzegovina, Croatia, Greece, Montenegro, Moldova, Serbia and Slovenia) and Central Europe (Austria and the Czech Republic) made up the bulk of the Mobile-Focused category.

Speed Leaders included countries from the Baltics (Estonia, Latvia and Lithuania), the Nordics (Denmark, Norway and Sweden), Central Europe (Poland and Romania), and Western Europe (including Belgium, France, Germany, the Netherlands, and Spain).

North American internet performance is sharply divided

2019-Performance-vs-Global---North-America

Canada and the U.S. are the only two North American countries in the Speed Leaders category. Panama is the only North American country under Fixed-Focused. Mexico and all of the Central American countries fall into the Speed Laggers category. There are no North American countries that are Mobile-Focused.

Each country in Oceania has a very different internet story

2019-Performance-vs-Global---Ocean

Oceania is represented in three of the four quadrants: Speed Leaders (New Zealand), Mobile-Focused (Australia) and Speed Laggers (Papua New Guinea) with Fiji straddling the divide between Speed Laggers and Mobile-Focused.

South America mostly lags in mobile and fixed internet speeds

2019-Performance-vs-Global---South-America

Most of the South American countries represented on the Speedtest Global Index are in the Speed Laggers quadrant (Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, Suriname and Venezuela). Chile is an exception, being part of the Fixed-Focused group, as is Uruguay which sits in Mobile-Focused.

Global internet speeds are improving on average and 5G and gigabit are compounding those advances where available. However, not all countries are benefitting equally. We’ll be interested to see how 5G continues to push mobile speeds in the next year and also whether 5G Wi-Fi becomes a game changer for fixed broadband. Remember to check the Speedtest Global Index on a monthly basis for updated country rankings. And take a Speedtest to make sure your experience is represented in your country’s averages.

Editor’s Note: This article was edited on September 10, 2019 to correct an error in the labeling on the first image. The colors in a later image were updated for consistency.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 2, 2020

Major Outages Seen in Financial Services Companies

The financial markets have had a very challenging week with various news headlines driving major drops to stock exchanges across the globe. Consumers who manage their own investments faced an additional frustration today as financial sites including TD Ameritrade, Robinhood and E*Trade showed major outages according to Downdetector.

Downdetector_Outage_E-trade_TD-Ameritrade_Robinhood_march1-2

TD Ameritrade had an initial spike on March 1 and a recurrence of outage reports early in the day on March 2 when all three companies showed problems right around the time of the NYSE’s opening bell. Robinhood showed the largest number of outages by far and the most consistent duration of reports. E*Trade showed a spike in problems early with a decline in reports as the morning wore on. TD Ameritrade had two peaks in outage reports very close together early on March 2 then appeared to recover partially just before a third spike. At this writing, Robinhood is continuing to show major outage reports.

Downdetector data can help your team resolve service issues faster and improve customer experience when an outage occurs, which becomes all the more important during periods of high usage. Contact us here to learn how your network operations center can get faster outage detection.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.