| April 17, 2018

EU Roaming is Free! But is it Fast?

When the European Commission put an end to roaming charges within the European Union (EU) last summer, they gave residents of member countries the freedom to take their mobile phones with them on vacation without fearing the bill when they got home. But how well are those phones performing when faced with foreign cell towers?

To find out, we took a look at Speedtest data from the first quarter of 2018 to see which countries’ residents are having the best (and worst) internet speed experiences abroad.

How much download speeds drop when you cross a border

The mean download speed in the EU when customers are at home is 30.57 Mbps, but that slows 16.6% to 25.50 Mbps when Europeans roam across a border.

Because your experience of speeds abroad is going to be based on what you’re used to, we compared countries based on the amount download speeds decreased rather than the actual speed abroad. Italians enjoyed a 15.4% increase in download speed when traveling. Estonians, Latvians and the Portuguese also saw faster downloads abroad.

Mobile Download Speeds
EU Countries | Q1 2018
Country Local (Mbps) Roaming (Mbps) % Change
Austria 31.62 28.66 -9.4%
Belgium 44.56 26.00 -41.7%
Bulgaria 35.71 22.31 -37.5%
Croatia 34.75 31.36 -9.8%
Cyprus 25.34 23.40 -7.7%
Czech Republic 38.30 25.78 -32.7%
Denmark 42.55 22.40 -47.4%
Estonia 31.98 34.24 7.1%
Finland 32.68 29.99 -8.2%
France 32.35 24.47 -24.4%
Germany 26.03 26.00 -0.1%
Greece 34.48 28.40 -17.6%
Hungary 46.10 26.01 -43.6%
Ireland 19.98 19.00 -4.9%
Italy 30.32 34.98 15.4%
Latvia 27.37 28.97 5.8%
Lithuania 36.80 28.28 -23.2%
Luxembourg 42.43 22.46 -47.1%
Malta 42.14 25.05 -40.6%
Netherlands 53.07 25.46 -52.0%
Poland 22.05 20.29 -8.0%
Portugal 26.45 27.44 3.7%
Romania 28.74 21.95 -23.6%
Slovakia 28.79 23.73 -17.6%
Slovenia 28.42 27.15 -4.5%
Spain 31.94 24.32 -23.9%
Sweden 38.23 26.13 -31.7%
United Kingdom 26.16 21.08 -19.4%

On the other end of the spectrum, Dutch travelers experienced a 52% decrease in download speed when using mobile phones elsewhere in the EU. Residents of Denmark, Luxembourg, Hungary, Belgium and Malta all saw decreases of more than 40% when roaming.

In some cases, the decrease in download speed is due to the country’s relative speed. For example, the Netherlands has recently had the third fastest mobile speeds in the world according to the Speedtest Global Index so its residents are likely to see much slower speeds when traveling anywhere but Norway and Iceland. Other differences are probably better explained by how carriers prioritize out of country traffic, a decision that’s made between each individual carrier in each individual country.

Slow or not, at least roaming no longer comes with extra fees for EU residents. Unless you’re British, of course. With Brexit looming, not only could citizens of the UK have to return to paying roaming fees, the download speed they’ll be paying for abroad will be 19.4% slower than it is at home.

Again, a lot of factors go into what speeds you experience while roaming the continent. We hope this data will help you make an informed choice about your carrier depending on what your roaming data needs are. Share your experience by taking a Speedtest on Android or iOS

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| May 2, 2018

The American Globetrotter's Guide to Roaming Speeds

Mobile roaming has come a long way from the days when I spent most of my tour of China touring hotel lobbies desperately hoping to connect my U.S. flip phone to the Wi-Fi. Not only can you actually get a signal in most countries these days, some carriers offer special packages for the jet set so you don’t have to pay extra for roaming calls and data.

But how are the speeds?

Using Q1 2018 Speedtest® data, we’re here to report on mobile roaming speeds for U.S. consumers in 15 popular destinations, including which carriers are fastest where. For overall speeds we look at data from all devices and when we analyze carriers we look only at data for modern (LTE-capable) devices.

Where roaming speeds will (and will not) let you down

Get thee to Canada! Our analysis of roaming Speedtest results found that U.S. customers in Canada saw a mean download speed of 42.03 Mbps during Q1 2018. That’s not quite as fast as the 45.28 Mbps Canadians receive on their home mobile networks, but it beats the 27.08 Mbps average in the U.S.

Roaming Speeds for U.S. Customers Abroad
Q1 2018
Country Download (Mbps) Upload (Mbps)
Canada 42.03 13.50
South Korea 21.81 8.60
Mexico 18.02 10.18
Spain 13.23 7.09
Italy 12.70 6.38
France 12.48 5.45
Australia 11.84 6.96
Japan 10.91 4.79
United Kingdom 10.40 5.68
Germany 9.02 4.03
Costa Rica 7.72 4.11
China 7.05 3.91
Dominican Republic 5.75 3.58
India 2.96 1.96
The Bahamas 1.70 2.99

Second place South Korea showed roaming speeds for U.S. travelers about half as fast as those in Canada. Mexico was third fastest. The middle tier of the roaming speed ranking is taken up mostly by western European countries (with Japan and Australia to break up the pack).

At the bottom of the spectrum, Bahamian roaming speeds are painfully slow. They aren’t much better in India or the Dominican Republic.

A lot of factors go into the roaming speeds you’ll experience abroad, including how carriers prioritize out of country traffic, something that’s decided between each individual carrier in each individual country.

How does your carrier stack up?

Your roaming experience on your next trip is going to depend a lot on which carrier you have, so we broke our roaming speed analysis of Speedtest results on modern devices down to the carrier level.

US Carrier Speeds While Roaming Abroad
Q1 2018 | Mean Download (Mbps)
Country AT&T Sprint T-Mobile Verizon Wireless
Australia 21.24 N/A 2.14 22.14
Canada 26.53 27.65 53.56 43.22
China 17.23 4.77 1.15 13.15
Costa Rica 13.67 N/A 0.70 14.86
Dominican Republic 11.00 N/A 0.57 7.68
France 22.72 N/A 1.96 26.30
Germany 20.55 N/A 1.86 20.58
India 4.92 1.70 0.79 7.13
Italy 24.05 N/A 1.99 25.19
Japan 18.22 24.79 1.40 11.46
Mexico 19.95 9.66 17.22 22.35
South Korea 27.97 17.49 21.67 N/A
Spain 29.27 N/A 1.18 24.82
The Bahamas 1.79 N/A 0.25 3.53
United Kingdom 19.87 9.07 1.74 16.61

From the above, it looks like there’s no one right answer for the fastest roaming carrier. And there are other things to consider when roaming, too, like does your carrier offer a special plan that includes free roaming or are you paying through the nose.

It’s important to remember that roaming comes at a cost to carriers, which means that if your carrier includes free or low-cost roaming on almost all types of plans, the trade-off might be that you get slower speeds than you would with another carrier.

So if speed is your primary criterion, there are two standouts on this list. Verizon wins eight of the 15 countries we analyzed and AT&T wins six. T-Mobile and Sprint each win one country. We excluded Sprint from the running in eight countries because of a low number of test results.

Are you roaming (for business or pleasure) this summer? Take a Speedtest on Android or iOS to show us how fast (or slow) your connection is.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 24, 2019

Touring Mobile Performance with the Speedtest Global Index

Lire en français

At Ookla we celebrate speed and the individuals and companies that dedicate their lives to being the fastest at whatever they do. That’s why this month’s big race in France is so exciting. To cheer all the worn out tires that go into making a great event, we compared the mobile performance of cyclists’ home countries using the Speedtest Global IndexTM. We also looked at download speed in the race’s start and stop cities to see which has the best internet speed advantage.

Which countries’ mobile speeds are breaking away from the main group

The Speedtest Global Index ranks countries based on their download speeds over mobile and fixed broadband. To honor the big race, we narrowed that field to just the countries competing this year and looked at their mobile performance over the past 12 months. We had to leave Eritrea off the list as there were not sufficient samples in the country during the time period to qualify for the Speedtest Global Index.

mobile-performance-chart-final

Mobile speeds in Norway have exploded to the point that they’ve led the pack every single month for the past year. Even when Norway slipped to second in the world for mobile, behind South Korea, they still led all the countries currently touring. Canada’s mobile speeds started strong and rallied to surpass Australia and the Netherlands. These four countries were up in front of the pack for the entire year.

Up next in the chasing group, there was a lot more movement. France started a long climb in September 2018 that took them from 29th in the world for mobile download speed to 17th. This also helped France pass New Zealand and Austria. Belgium started strong but then they fell back in the bunch. The Czech Republic regrouped slightly in April to improve their ranking to a career high of 11, but recently they’ve fallen back to just above where they ranked 12 months ago.

All the way back in the broom wagon, Colombia fell behind early and couldn’t find their second wind. Costa Rica’s decline started later but still left them in second to last place.

Mobile performance in Tour cities

Cyclists and fans are visiting many different cities for the different stages of the race. We compared mean download speeds over mobile in some of the start and stop cities during Q2 2019 to see which were in front and which were chasing. Note that according to the Ookla 5G MapTM, no cities in France or Belgium have commercially-available 5G as of this writing.

Mobile Performance in Tour Start and Stop Cities
Speedtest Data | Q2 2019
City Mean Download (Mbps) Mean Upload (Mbps)
Saint-Étienne, France 60.99 13.08
Reims, France 59.05 13.95
Nancy, France 58.48 14.66
Mulhouse, France 57.60 13.57
Toulouse, France 55.31 12.68
Belfort, France 53.46 13.19
Tarbes, France 53.26 12.92
Pau, France 52.27 13.14
Nîmes, France 51.10 12.84
Rambouillet, France 51.09 12.13
Colmar, France 50.52 13.97
Mâcon, France 48.57 14.42
Paris, France 46.76 11.18
Brussels, Belgium 45.81 16.56
Albi, France 44.49 12.22
Chalon-sur-Saône, France 42.99 12.89
Saint-Dié-des-Vosges, France 35.44 11.93
Gap, France 27.77 8.24

Saint-Étienne led a tight pack that included Reims, Nancy and Mulhouse which all showed mobile download speeds above 57 Mbps. Toulouse, Belfort, Tarbes, Pau, Nîmes, Rambouillet and Colmar were chasing with mobile download speeds between 50 and 56 Mbps.

We hope that last-place Gap and second-to-last Saint-Dié-des-Vosges were regrouping rather than taking a rest day as they showed mobile download speeds that were significantly slower than the rest of the cities.

Not all locations had sufficient samples to be included in our list, so if you want to know what mobile speeds are like at the Pont du Gard (or anywhere else), take a Speedtest on Android or iOS.

Chapeau to all the teams! May the rest of the race feel flat and fast.


Embarquez pour le tour des performances mobiles avec le Speedtest Global Index

Chez Ookla, nous vouons une véritable passion à la vitesse. Et alors que la Grande Boucle bat son plein en France, nous comptons bien la célébrer comme il se doit ! En parallèle de la lutte acharnée que se livrent les valeureuses équipes, nous avons comparé les performances mobiles des pays d’origine des coureurs en utilisant le Speedtest Global IndexTM. Nous avons également mesuré la vitesse de téléchargement dans les villes-étapes pour découvrir laquelle peut se vanter de disposer du meilleur débit Internet.

Performances mobiles : quels pays s’échappent du peloton ?

Le Speedtest Global Index classe les pays en fonction de leur vitesse de téléchargement haut débit mobile et fixe. Pour rendre hommage au Tour, nous avons uniquement examiné les performances mobiles des pays en lice au cours des douze derniers mois. L’Érythrée n’est malheureusement pas au rendez-vous en raison d’un nombre d’échantillons de données insuffisant.

mobile-performance-chart-final

Grâce à une vitesse de téléchargement mobile ultrarapide, la Norvège a trusté la première place du classement tout au long de l’année. Si le pays a rétrogradé à la deuxième place mondiale juste derrière la Corée du Sud, il a littéralement survolé les débats dans le cadre de notre compétition. De son côté, le Canada a démarré fort, en parvenant même à dépasser l’Australie et les Pays-Bas. Ces quatre pays ont réussi une formidable échappée tout au long de l’année.

Derrière, le groupe de poursuivants s’est organisé pour réduire l’écart. Grâce à une folle remontée en septembre 2018, la France est passée de la 29e à la 17e place mondiale, coiffant au poteau la Nouvelle-Zélande et l’Autriche. Après un très bon départ, la Belgique s’est malheureusement retrouvée engluée dans le peloton. La République Tchèque a mis un petit coup d’accélérateur en avril pour atteindre la 11e place (une première !). Elle a ensuite connu une baisse de régime qui l’a vu terminer juste au-dessus de son classement de l’année dernière.

En queue de peloton, la Colombie a rapidement été distancée et n’est jamais parvenue à trouver un second souffle. Malgré ses bonnes intentions, le Costa Rica a quant à lui fini avant-dernier.

Performances mobiles dans les villes-étapes

Les coureurs et les fans visitent de nombreuses villes lors des différentes étapes du Tour. Nous avons comparé les vitesses moyennes de téléchargement mobile dans certaines de ces villes au cours du deuxième trimestre 2019 afin d’établir un classement. Notez que selon l’Ookla 5G MapTM, aucune ville de France ou de Belgique ne propose actuellement la 5G.

Performances mobiles dans les villes-étapes
Données Speedtest Data | Deuxième trimestre 2019
Ville Débit descendant moyen (Mbps) Débit ascendant moyen (Mbps)
Saint-Étienne, France 60,99 13,08
Reims, France 59,05 13,95
Nancy, France 58,48 14,66
Mulhouse, France 57,60 13,57
Toulouse, France 55,31 12,68
Belfort, France 53,46 13,19
Tarbes, France 53,26 12,92
Pau, France 52,27 13,14
Nîmes, France 51,10 12,84
Rambouillet, France 51,09 12,13
Colmar, France 50,52 13,97
Mâcon, France 48,57 14,42
Paris, France 46,76 11,18
Bruxelles, Belgique 45,81 16,56
Albi, France 44,49 12,22
Chalon-sur-Saône, France 42,99 12,89
Saint-Dié-des-Vosges, France 35,44 11,93
Gap, France 27,77 8,24

Au coude-à-coude avec Reims, Nancy et Mulhouse, Saint-Étienne s’est imposée dans un groupe relevé affichant une vitesse de téléchargement mobile supérieure à 57 Mbps. Dans son sillage, Toulouse, Belfort, Tarbes, Pau, Nîmes, Rambouillet et Colmar ont fait bonne figure avec une vitesse comprise entre 50 et 56 Mps.

Gap et Saint-Dié-des-Vosges, respectivement dernier et avant-dernier, n’ont jamais semblé pouvoir suivre le rythme du peloton, avec une vitesse bien inférieure à celle des autres villes.

Faute d’un nombre d’échantillons de données suffisant, cette liste n’est pas exhaustive. Si vous souhaitez connaître la vitesse de téléchargement mobile de Pont du Gard ou de toute autre ville, effectuez un Speedtest sur Android ou iOS.

Un grand bravo à toutes les équipes ! Nous vous souhaitons bonne chance pour le reste de la course !

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 4, 2019

In-Depth Analysis of Changes in World Internet Performance Using the Speedtest Global Index

A lot has changed in the two years since 2017 when we first began ranking mobile and fixed broadband speeds of countries around the world with the Speedtest Global IndexTM. 5G is being deployed around the world and fiber continues to make gigabit speeds a reality in more and more countries. We’ve been tracking it all and are here to report on how much speeds have increased, which countries are leading internet performance and which are falling behind, and what trends we see across continents.

World mobile speed increased 21.4% with fixed broadband up 37.4%

World-Download-Speeds-2019-OG2

Looking just at the last year, the world’s mean download speed over mobile increased 21.4% from 22.81 Mbps in July 2018 to 27.69 Mbps in July 2019. Mean upload speed over mobile increased 18.1% from 9.13 Mbps to 10.78 Mbps. The world average for download speed over fixed broadband increased 37.4% from 46.48 Mbps in July 2018 to 63.85 Mbps in July 2019. Mean upload speed over fixed broadband increased 48.9% from 22.52 Mbps to 33.53 Mbps.

Shake-ups in the country rankings for internet performance

Fastest-Countries-Mobile-2018-2019

Mobile speeds in the fastest countries have skyrocketed in the past year which has dramatically shifted the rankings. South Korea, which was not even in the top ten a year ago, saw a 165.9% increase in mean download speed over mobile during the past 12 months, in large part due to 5G. Switzerland’s mean download speed increased 23.5%. Canada’s was up 22.2%, Australia 21.2%, the Netherlands 17.3%, UAE 11.1%, Malta 10.3% and Norway 5.8%. Qatar remained in the top ten, although the country’s mean download speed over mobile actually dropped 1.4% from July 2018 to July 2019.

Individual mobile operators can make a huge difference in a country’s speeds. In 2017 we were excited to see Telenor uncap their mobile speeds, which drove Norway to the top of the Speedtest Global Index. A big part of South Korea’s mobile success in the past year is the way KT, LG U+ and SK Telecom banded together to release 5G at the same time. Switzerland has also benefited from 5G and Sunrise leads the country with 262 5G deployments across the country while Swisscomm has 52.

Fastest-Countries-Fixed-2018-2019

Fixed broadband rankings on the Speedtest Global Index have not changed as dramatically during the past 12 months as those on mobile. Singapore remains the fastest country with an increase in mean download speed over fixed broadband of 5.6%. Taiwan had the largest jump in speeds among the top 10 with a 166.5% improvement in fixed download speed between July 2018 and July 2019. Mean download speed over fixed broadband increased 52.4% in South Korea, 26.4% in Macau, 21.7% in Romania, 21.0% in Switzerland, 19.3% in the United States and 3.5% in Hong Kong.

Monaco and Andorra did not have enough tests to qualify for the Speedtest Global Index one year ago, but massive fixed broadband improvements in both countries inspired us to lower our test count threshold for inclusion and also share these smaller countries’ success stories.

Technologies paving the way: 5G and gigabit

The presence of 5G is not enough to change a market

As discussed above, 5G has the potential to rocket a country to the top of the mobile rankings on the Speedtest Global Index. In practice, we’ve seen 5G speeds that were over 1000% faster than those on LTE.

Mobile-Download-Speeds-by-Country

In reality, though, unless 5G is commercially available widely across a country and from all mobile operators (as was the case in South Korea), the change in speeds at the country level is not that significant. Though commercial 5G was launched widely across Switzerland by Sunrise and Swisscom in April 2019, the country’s mean download speed only increased 2.8% in the three months since. The average mobile download speed in the U.S. has actually declined slightly since 5G was initially deployed. This is because 5G is still only available in a very limited number of markets to consumers with 5G-capable devices.

Visit the Ookla 5G Map for the latest on 5G deployments across the globe.

Gigabit is a game-changer, if you can get it

Unlike 5G, fiber connections have been rolling out since 2007, opening up the possibility of gigabit-speed fixed broadband. That said, it’s costly and time-intensive to lay miles and miles of fiber so progress has varied widely across the globe.

Gigabit-Test---Performance_Singapore-1

Geographically small countries like Singapore have the advantage when it comes to fiber, because It’s easier and cheaper to lay fiber optic cable across the country’s small footprint. Singaporean internet service providers (ISPs) have used this advantage to go beyond mere gigabit and offer connections as fast as 10 Gbps. This is reflected both in Singapore’s dominance of the fixed rankings on the Speedtest Global Index and in the fact that 2.87% of their total Speedtest results over fixed broadband are gigabit-speed (800 Mbps or higher).

Gigabit-Test---Performance_Brazil-1

Brazil offers a good contrast for how difficult it can be for gigabit to reach the masses. While the first Brazilian ISP to offer fiber-to-the-premises (FTTP) initially did so in 2007, easy access to gigabit speeds was slow to follow. However, that may be starting to change. Between June and July 2019 we saw a large uptick in gigabit-speed results in Brazil, where the proportion of gigabit speed tests increased from 0.02% of total fixed broadband tests to 0.17%. This corresponded with a large increase in mean download speed at the country level.

Comparing world mobile and fixed broadband at a glance

We were curious to see just how different internet performance experiences were around the world, so we plotted average mobile download speed against average download speed on fixed broadband. All of the graphs below use a percentage difference from the global average, a number that changed between 2018 and 2019.

fade-Performance-vs-Global---Quadrant-All

Speed Leaders

There was not much change in the list of countries that showed above-average download speeds on both mobile and fixed broadband between July 2018 and July 2019, the “Speed Leaders.” What did change was that fixed broadband speeds increased significantly enough among the group to bring the whole pack closer to Singapore and Hong Kong. On the mobile axis, South Korea’s major increase in download speed made that country more of an outlier, pushing the boundaries of what great performance can look like.

Fixed-Focused countries

Between July 2018 and July 2019 we saw the number of countries considered to be “Fixed-Focused” (having faster download speeds over fixed broadband than the world average while their average mobile download speeds were slower than average) increase. Ireland was the only country that solidly fit this category in 2018. Thailand and Chile started near the midline for fixed speeds and below-average for mobile speeds in 2018. 2019 found both countries squarely in the Fixed-Focused category. Israel also edged into this category as their mobile download speed fell between July 2018 and 2019.

Mobile-Focused countries

The “Mobile-Focused” category saw the most movement between July 2018 and July 2019 as some countries (the UAE and Qatar) increased their fixed speeds sufficiently to join the Speed Leaders. Meanwhile, Bosnia and Herzegovina’s mobile download speed increased year-over-year to move them into the Mobile-Focused quadrant. Georgia’s mobile download speed decreased enough to move them from Mobile-Focused to Speed Laggers.

It will be interesting to see how many of these Mobile-Focused countries double down on their mobile investments and explore 5G alternatives to fixed broadband.

Speed Laggers

No country wants to be in the position of having slower than average mobile and fixed broadband speeds. We saw 57 countries in this “Speed Laggers” quadrant in July 2018 and 78 in July 2019. This increase is mostly due to our expansion of the number of countries we consider for the Speedtest Global Index based on test count. There were enough countries in this category that we’ve considered them separately by continent below.

Regional views of mobile and fixed broadband performance

Mobile-and-Fixed-Broadband-Improvement-by-Continent-02

We aggregated Speedtest results by continent to analyze mobile and fixed broadband performance by continent.

Mobile-and-Fixed-Performance-by-Continent-01

Asia had the highest percentage increase in mobile download speed followed by North America, Oceania, South America, Africa and Europe. Oceania had the fastest mean download speed in July 2019. North America placed second, Europe third, Asia fourth, South America fifth and Africa sixth.

On the fixed broadband side, South America saw the highest percentage increase in download speed. Asia came in second, Europe third, Africa fourth, North America fifth and Oceania sixth. North America had the fastest mean download speed in July 2019. Europe was second, Asia third, and Oceania fourth. As we saw with mobile, South America and Africa again ranked fifth and sixth, respectively.

A zoomed-in view of the speed quadrants separated by continent offers a more detailed view of each country’s role in these rankings.

Africa mostly lags in internet speeds

2019-Performance-vs-Global---Africa

In July 2019, all but two African countries in the Speedtest Global Index fell into the Speed Laggers category, having mobile and fixed broadband speeds that were below global averages. The exceptions were South Africa and Guinea, which both had fast enough mobile speeds to place them in the mobile-focused quadrant.

Asian markets show a wide breadth of internet performance

2019-Performance-vs-Global---Asia

Asia was the most diverse continent we examined in terms of internet performance. We saw a plurality of countries in each of the four quadrants in July 2019. Most of the Speed Leaders were in East Asia: China, Hong Kong (SAR), Japan, Macau (SAR), South Korea, and Taiwan. If we include Singapore, another Speed Leader, these are among the wealthiest nations in Asia (using GDP per capita). Two of Asia’s Fixed-Focused countries are in Southeast Asia (Malaysia and Thailand) and one is in the Middle East (Israel).

The Speed Laggers category contained countries from South Asia (including Afghanistan, India and Pakistan), Southeast Asia (Brunei, Cambodia, the Philippines and Vietnam) and the Middle East (Jordan). Mobile-Focused countries in Asia were mostly Middle Eastern, including Kuwait, Lebanon, Oman, Saudi Arabia and Turkey.

European mobile performance is mostly strong, fixed varies

2019-Performance-vs-Global---Europe

With the exception of Ireland, the European countries on the Speedtest Global Index fell into the Speed Leaders, Mobile-Focused, and Speed Laggers categories. All of the Speed Laggers (Belarus, Kazakhstan, Russia and the Ukraine) were from Eastern Europe. Countries from Southeast Europe (including Albania, Bosnia and Herzegovina, Croatia, Greece, Montenegro, Moldova, Serbia and Slovenia) and Central Europe (Austria and the Czech Republic) made up the bulk of the Mobile-Focused category.

Speed Leaders included countries from the Baltics (Estonia, Latvia and Lithuania), the Nordics (Denmark, Norway and Sweden), Central Europe (Poland and Romania), and Western Europe (including Belgium, France, Germany, the Netherlands, and Spain).

North American internet performance is sharply divided

2019-Performance-vs-Global---North-America

Canada and the U.S. are the only two North American countries in the Speed Leaders category. Panama is the only North American country under Fixed-Focused. Mexico and all of the Central American countries fall into the Speed Laggers category. There are no North American countries that are Mobile-Focused.

Each country in Oceania has a very different internet story

2019-Performance-vs-Global---Ocean

Oceania is represented in three of the four quadrants: Speed Leaders (New Zealand), Mobile-Focused (Australia) and Speed Laggers (Papua New Guinea) with Fiji straddling the divide between Speed Laggers and Mobile-Focused.

South America mostly lags in mobile and fixed internet speeds

2019-Performance-vs-Global---South-America

Most of the South American countries represented on the Speedtest Global Index are in the Speed Laggers quadrant (Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, Suriname and Venezuela). Chile is an exception, being part of the Fixed-Focused group, as is Uruguay which sits in Mobile-Focused.

Global internet speeds are improving on average and 5G and gigabit are compounding those advances where available. However, not all countries are benefitting equally. We’ll be interested to see how 5G continues to push mobile speeds in the next year and also whether 5G Wi-Fi becomes a game changer for fixed broadband. Remember to check the Speedtest Global Index on a monthly basis for updated country rankings. And take a Speedtest to make sure your experience is represented in your country’s averages.

Editor’s Note: This article was edited on September 10, 2019 to correct an error in the labeling on the first image. The colors in a later image were updated for consistency.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 13, 2020

Tracking COVID-19’s Impact on Global Internet Performance (Updated July 20)

We are no longer updating this article as internet speeds in most countries have stabilized to pre-pandemic levels. For ongoing information about internet speeds in specific countries, visit the Speedtest Global IndexTM or contact our press team.

Ookla® closely monitored the impact of COVID-19 on the performance and quality of global mobile and broadband internet networks in the early days of the pandemic. We shared regular information based on Ookla data to assist in the understanding of this unprecedented situation. You can still download the July 20, 2020 CSV here which contains all the public data we tracked in this article. If you are looking for information on internet or online service outages, please check Downdetector®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 4, 2021

Slack Starts the New Year Late


2021 started with a sigh today as workers across the globe rushed back to their desks only to find that Slack was down. Users flocked to Downdetector® to report problems with Slack across the globe just after 7:00 a.m. Pacific. Issues were reported in Asia (Japan), Australia, Europe (Finland, France, Germany, Italy, the Netherlands, Poland, Russia, Spain, Sweden and the United Kingdom), North America (United States and Canada) and South America (Brazil). The most frequently reported issue was the inability to connect at all and the majority of reports came from the U.S.

Downdetector_Slack_Outage_1020

Although the spike has passed and the outage seems to be resolving itself, the service is not fully operational yet. Now might be a good time to take a breath and catch up on all that post-holiday email. The little red notification will be back on your desktop soon enough.

Downdetector data can help your team resolve service issues faster and improve customer experience when an outage occurs, which becomes all the more important during periods of high usage. Contact us here to learn how your network operations center can get faster outage detection.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| January 12, 2021

2020 Recap: How the Internet Held Up During a Global Pandemic


There was major concern last year that the internet might fail under the pressure of increased use as COVID-19 drove unparalleled waves of remote work and schooling. We watched internet performance carefully using data from Speedtest Intelligence® as conditions changed in different areas of the world. Now we’re back to assess what happened during the year as a whole.

A note on the methodology: 5G launches drove up mean internet speeds on mobile in many countries. For this reason we’ve simplified our view to include only median speeds, which are less subject to being skewed by especially fast 5G tests.

Mobile speeds dipped in many G20 countries in the spring of 2020

Mobile-Broadband-Speeds-in-G20-Countries_0121

Median download speeds over mobile in many G20 countries dropped at some point during 2020. Countries that saw month-to-month declines during the spring include: Australia, Canada, France, India, Italy, Saudi Arabia, South Korea, Spain and Turkey. China saw a decline in mobile speed in February while Japan suffered a drop in June and July. Argentina, Brazil, Indonesia, Russia and the United Kingdom showed only very minor decreases, while speeds in Germany, Mexico, South Africa and the United States remained unchanged or increased.

Despite the drops, almost all G20 countries saw higher median download speeds over mobile in December 2020 than they had in January 2020. Median download speed over mobile increased 76.3% in China during that time. Germany saw a 62.8% increase, the United States 56.9%, South Korea 55.5% and Saudi Arabia 48%. Turkey saw a 0.7% decrease in median download speed over mobile during the same period.

Despite interim dips, fixed broadband improved in all G20 countries during 2020

Fixed-Broadband-Speeds-in-G20-Countries_0121

There were notable dips in median download speeds over fixed broadband in many countries during the spring of 2020. G20 countries that saw these declines on a monthly basis include: Argentina, Canada, France, India, Indonesia, Italy, Japan, South Korea, Spain, Turkey and the United States. Brazil, China, Germany and Russia notably showed only increases in month-to-month median download speed over fixed broadband during this time. Other countries showed only very minor decreases.

Perhaps most important, all G20 countries saw higher median download speeds over fixed broadband in December 2020 than they had in January 2020. Median download speed over fixed broadband increased 51.9% in Brazil during that time. France saw a 48.3% increase, Japan 46.5%, Saudi Arabia 43.7% and South Africa 40%. South Korea saw the smallest increase in median download speed over fixed broadband over the same period at 8.1%.

We are impressed, on the whole, with how well the internet held up to the massive scale of increased use during the past year. Of course, month-by-month, country-level views are averages that might not reveal problems with specific mobile operators or internet service providers on individual days. If you want to assess how your internet connection is performing right now, take a Speedtest®. And if you are unable to connect to a specific service on the internet, check Downdetector® to see the status of that service.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| August 2, 2022

Find Out Which 50 Top European Vacation Destinations Have the Fastest Mobile Internet Speeds

Vacation season is upon us with millions of tourists already flocking to Europe’s top summer destinations despite the heat. Whether you’re a European looking for the best “staycation” or an American taking advantage of the exchange rates, our analysis of mobile internet performance in 50 popular destinations across the continent should help you see how well you will be able to connect (or disconnect, should you so choose) on vacation this summer.

We divided these towns and cities into four categories that might appeal to different types of travelers: big cities, beach life, cultural havens, and forest getaways. Then we compared Speedtest Intelligence® data for median download speeds and multi-server latency across each category. Of course many of the best vacation destinations belong in multiple categories, so be sure to check each list to find your favorite locale, and you’ll want to remember that your experience may vary based on your carrier’s roaming agreement.

“Big cities” with internet performance as exciting as the lifestyle

Oslo, Norway topped our list of 15 European vacation destinations full of big city excitement with the fastest mobile internet with a median download speed of 156.99 Mbps during Q2 2022. Perfect if you’re planning to do live updates from the Øya Festival. Two other Nordic cities rounded out the top three with Stockholm, Sweden showing a median download speed of 136.74 Mbps and Copenhagen, Denmark coming in at 133.16 Mbps. With speeds like these you should be able to host as many “see how glorious my vacation is?” video calls as you want.

There was a large gap between these three cities and the next fastest group, led by Lisbon, Portugal at 86.49 Mbps. Istanbul, Turkey and Rome, Italy had the lowest median download speeds on this list. These are still adequate mobile speeds, especially if you want to lean into the vacation experience and report back on it later (if ever).

Nicosia, Cyprus had the lowest median multi-server latency on our “big city” list at 17 ms during Q2 2022. This metric measures how quickly your device gets a response after you’ve sent out a request during three stages so you can understand if you’ll run into unnecessary lags in your connection. We’ve previously reported how latency in Europe increased while roaming, and higher latency could mean that you encounter glitches in video calls or even have to shut down apps to get your phone to respond in a timely fashion. Rome had the highest latency on this list.

Where internet speeds are fit for “beach life”

Nothing says summer like relaxing on the beach. If your beach vacation needs fast internet access, surf the web in Biarritz, France and Korčula, Croatia. These two locales had the fastest median download speeds on our beach life list during Q2 2022 at 155.65 Mbps and 133.67 Mbps, respectively, though this is not a statistically significant difference. Varna, Bulgaria and Faro, Portugal rounded out the top four at 104.00 Mbps and 101.74 Mbps, respectively.

Amalfi, Italy and Cefalù, Italy are good beach destinations if you’re looking for encouragement to log off. With median download speeds of 31.40 Mbps and 38.18 Mbps, respectively, during Q2 2022, your internet connection should be adequate (though less inspiring than the Tyrrhenian Sea).

Piran, Slovenia had the lowest median multi-server latency (20 ms) on this list while Cefalù had the highest (56 ms).

“Cultural havens” with research-ready internet speeds

Travelers looking for maximum culture and fast internet speeds can do no better than Tromsø, Norway, which had a median download speed on mobile of 251.52 Mbps during Q2 2022, almost 2.3x faster than runner-up Amsterdam, Netherlands. Whether you’ve traveled to the northernmost bit of Norway for the wooden houses, one of the many summer festivals, or just to escape the heat, you’ll have fast enough internet to thoroughly research all the places you can go if you extend your vacation.

At the other end of the spectrum, if you’re traveling to Yerevan, Armenia or Florence, Italy to enjoy the museums and other cultural highlights of either, you might want to take pictures instead. With median download speeds of 24.11 Mbps and 29.84 Mbps, respectively, these cities were the slowest on this list. All the more reason to immerse yourself in the sights and wait to connect to Wi-Fi before uploading your photos.

Helsingør, Denmark had the lowest median multi-server latency, while Edinburgh, Scotland, United Kingdom had the highest. High latency can impede the performance of your phone even when you’re in an area with great speeds — something to keep in mind if you’re relying on your phone to locate the next Fringe venue.

Navigate internet speeds in “forest getaways”

Some people swear by the forest for the best vacations, especially in the heat of summer. The Alpine cities of Innsbruck, Austria and Digne-les-Bains, France had the fastest median download speeds over mobile on our list of forest getaways during Q2 2022 at 87.34 Mbps and 67.30 Mbps, respectively, though there was no statistical winner between the two. There was also no statistically significant difference between the median download speeds in Zakopane, Poland (43.52 Mbps); Killarney, Ireland (35.90 Mbps); and Sighișoara, Romania (30.48 Mbps). While you may prefer to be offline in the woods, having a strong and fast internet connection available can help you navigate with GPS, check out the names of all the flora you’re encountering, or reach help in case of emergency.

Sighișoara and Killarney had the lowest median multi-server latency on this list at 24 ms and 25 ms, respectively. Digne had the highest latency at 36 ms.

Regardless of where you travel, mobile internet performance will affect your trip. We hope this list prepares you for the getaway you want. If we missed your favorite European vacation destination, take a Speedtest® on Android or iOS to show off your speeds and tweet us your suggestions for next year’s list or share your ideas via this Google form.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| August 1, 2023

European Vacation: Your Guide to Roam Like at Home Performance this Summer

Summer is here and with it the August vacation season that most of Europe has been waiting for. We’re here with fresh data from Speedtest Intelligence® to help you know in advance if your phone will be a help or a hindrance on your travels. We’ve examined results from Android devices in the European Union (EU) and the United Kingdom (U.K.) during Q2 2023 and included data on 5G performance to see if “Roam Like at Home” is living up to its promise.

5G boosts European roaming speeds but latency varies 

Speed and latency are two important indicators of online performance. Speed will have a greater effect on streaming content while latency will affect gaming and video chatting. Both come into play while browsing online maps for that hot new gelato place your friends told you about. 

While the EU extended “Roam Like at Home” regulations until 2032, our previous analyses demonstrated that mobile speeds are usually slower when roaming than when exploring your home country. The actual speeds vary dramatically based on roaming agreements between mobile operators, something you can’t really control unless you’re prepared to do the research then shop for a whole new plan before your trip. What you can control is whether you spring for 5G before your big trip. The data below represents the local speeds and multi-server latency for each country as well as those experienced by residents of the named country while roaming in the EU or the U.K. during Q2 2023.

Roaming speeds can’t live up to local performance

Median Mobile Roaming Performance in Europe
Speedtest Intelligence | Q2 2023
Country Local Download (Mbps) Roaming Download (Mbps) Local 5G Download (Mbps) Roaming 5G Download (Mbps)
Austria 59.28 42.77 161.00 80.51
Belgium 48.00 59.86 157.23 124.64
Bulgaria 78.27 48.97 252.75 93.24
Croatia 73.65 47.86 184.29 124.38
Cyprus 56.93 40.83 197.22 64.24
Czechia 46.50 31.96 104.36 72.26
Denmark 118.48 51.74 206.95 115.82
Estonia 64.99 77.51 * *
Finland 78.00 53.43 217.13 106.54
France 61.64 43.46 187.42 95.56
Germany 46.30 39.54 114.07 84.27
Greece 57.41 66.17 143.26 153.28
Hungary 40.44 48.28 85.12 132.98
Ireland 34.49 36.10 98.70 85.38
Italy 36.97 37.68 130.85 99.38
Latvia 59.73 65.13 220.51 146.15
Lithuania 64.70 53.04 * *
Luxembourg 74.86 46.88 * *
Malta 44.56 48.11 109.97 110.80
Netherlands 96.77 37.61 128.04 87.84
Poland 42.14 34.23 78.82 99.51
Portugal 57.86 39.91 212.95 79.88
Romania 43.34 59.59 153.35 99.84
Slovakia 43.16 41.53 139.53 85.16
Slovenia 52.73 49.86 145.83 95.50
Spain 32.33 35.77 85.75 116.48
Sweden 84.00 51.24 160.93 129.43
United Kingdom 40.74 48.06 108.74 98.92

Although EU residents can roam call, text, and surf without additional charges, a drop in speed is an issue while roaming according to Q2 2023 data. Residents from 17 countries showed faster local download speeds than roaming speeds when considering results over all technologies during Q2 2023. The 11 exceptions were Romania (which was much faster roaming), Belgium, Hungary, Estonia, the U.K, Greece, and Spain, which all showed faster roaming speeds, and Latvia, Malta, Ireland, and Italy which showed only slightly improved speeds.  

While roaming speeds varied widely based on country of origin, every country on this list saw much higher median download speeds when roaming on 5G than roaming on all technologies. Despite this uplift, 20 countries showed faster local 5G download speeds than roaming 5G speeds during Q2 2023. The exceptions were Hungary, Spain, and Poland, which all saw faster 5G roaming than locally, while Greece had marginally better 5G roaming than at home, and people from Malta didn’t really see any major difference. Estonia, Lithuania, and Luxembourg did not have enough 5G samples to qualify for analysis.

Latency suffers awfully when roaming

Median Mobile Roaming Latency in Europe
Speedtest Intelligence | Q2 2023
Country Local Multi-server Latency (ms) Roaming Multi-server Latency (ms) Local 5G Multi-server Latency (ms) 5G Multi-server Latency (ms)
Austria 32.19 91.24 30.96 111.08
Belgium 36.51 84.96 31.89 67.61
Bulgaria 31.72 125.60 26.41 124.63
Croatia 39.03 85.25 35.96 80.37
Cyprus 27.90 200.18 23.52 184.68
Czechia 34.72 80.18 30.77 78.72
Denmark 29.47 94.77 28.08 81.85
Estonia 33.10 87.00 * *
Finland 33.67 102.84 32.16 99.14
France 46.97 92.61 44.39 87.49
Germany 41.78 87.19 39.07 77.57
Greece 38.16 137.29 34.63 132.91
Hungary 36.27 85.39 35.06 77.26
Ireland 36.21 116.62 31.70 118.47
Italy 50.87 100.20 49.96 93.87
Latvia 29.88 101.91 26.28 94.70
Lithuania 34.03 107.79 * *
Luxembourg 33.45 67.70 * *
Malta 47.44 146.57 38.69 135.43
Netherlands 33.24 83.25 31.17 79.81
Poland 42.41 108.69 40.25 100.36
Portugal 35.98 123.05 31.62 126.54
Romania 40.65 122.91 34.22 121.21
Slovakia 30.47 80.28 26.39 70.96
Slovenia 30.61 76.68 27.70 75.27
Spain 51.53 112.81 47.11 102.94
Sweden 37.52 114.69 32.97 99.48
United Kingdom 50.45 111.01 46.04 107.59

Residents of every country surveyed had a much higher multi-server latency when roaming during Q2 2023. This is because roaming signals are routed through a user’s home network, making latency a significant issue for Europeans when traveling. The difference was smallest in Italy and France where locals had about a 97% higher latency when roaming compared to at home. On the other end of the scale, residents of Cyprus saw over a 615% higher latency while roaming compared to at home. A high latency means a long response time for any request you send over the internet, perhaps adding more frustration to your vacation than you would want.

The results were similar over 5G with Italy showing the smallest difference between latency while roaming and at home (about 88% greater) and Cyprus having the largest difference (about 685%). Surprisingly, 5G did not reliably improve multi-server latency. 

What this data tells you is that it’s worth upgrading to 5G before a trip if speed is your main concern. Whether 5G will help you with your latency will depend heavily on which country you are traveling from. Regardless, you should expect a high latency while roaming. Plan ahead accordingly.

Outbound roaming speeds vary dramatically

As discussed above, roaming speeds depend heavily on where you are traveling from, where you are traveling to, and what agreements your home mobile operator has with operators in the country you’re visiting. That said, it’s fun to look at what’s possible, so we looked at the very best and very worst roaming speeds in Europe during Q2 2023.

Fastest roaming speeds in Europe

Customers from Italy roaming in Portugal saw one of the fastest median roaming download speeds over 5G in all of Europe during Q2 2023 at 317.94 Mbps. Estonians roaming in Finland saw a 278.69 Mbps median 5G download speed, and Finns in Sweden experienced a median 5G download of 252.57 Mbps. 

Looking at the highest results from all technologies combined, Latvians roaming in Finland experienced a median download speed of 137.49 Mbps, while Greeks saw median download speeds of 129.75 while roaming in Bulgaria and 125.83 Mbps while roaming in Austria.

Slowest roaming speeds in Europe

On the other end of the scale, Slovakian visitors to Poland had one of the slowest median download speeds over all technology while roaming during the same time period at 10.82 Mbps. Polish roamers saw a median download speed of 13.27 Mbps in the U.K. and 14.78 Mbps in Romania. Ten of the 20 slowest roaming speeds on our country-by-country list for all technologies were for Europeans roaming in the U.K. This means that travelers going to the U.K are not only seeing poorer performance, they could also be paying more for the privilege as they do not benefit from “Roam Like at Home” regulations.

Germans in Italy had the slowest median 5G download speed on our list during Q2 2023 at 33.64 Mbps. Austrians in the U.K. saw a median download speed over 5G of 41.57 Mbps, and Portuguese roamers in Spain experienced a median download speed over 5G of 44.18 Mbps.

Whether you choose to roam, pick up a local SIM or eSIM, or simply spend less time online, we hope this information helps you make the most of your vacation. If you have an extra minute between activities, take a Speedtest® to see how your performance compares. 

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 21, 2023

European 5G Performance Trails its International Peers

The European Union’s Digital Decade target is rather ambitious. It wants gigabit connectivity for everyone and ubiquitous 5G coverage by the end of 2030 to assist with digital transformation. When we reflected on 5G progress last year, we concluded that Europe had fallen behind its international peers. In this article, we will assess 5G progress across Europe.  

  • Europe trails others’ performance. Although more spectrum has been awarded over the past year, European 5G performance trailed the likes of the UAE and South Korea. 
  • 5G Availability is on the up. Whilst still behind its international peers, 5G adoption has increased during 2022. This, combined with the greater availability of 5G smartphones and the rollout of 5G networks using low-band spectrum, resulted in higher 5G Availability across most European countries. 
  • A tale of two Europes. In the Nordics and some Eastern European markets (Bulgaria and Cyprus) 5G outperformed the big 5 European economies (U.K., Germany, France, Spain, and Italy). Operators call for more consolidation and regulatory intervention to facilitate 5G investment. 
  • A hotbed for private networks. European governments and regulators are keen supporters of enterprise digitization efforts, and 5G is heralded as a key enabler to assist with that. Over 40% of all private networks worldwide are in Europe, a growing proportion of which are utilizing 5G. 

Mid-band is most assigned spectrum across Europe

As per the European Commission’s 2016 5G Action Plan, EU countries are meant to make low-band (700 MHz) spectrum available for use by June 30, 2020, and mid- (3.6 GHz) and high-band/mmWave (26 GHz) spectrum by December 31, 2020. At the EU level, there are the so-called 5G pioneer bands. These are the changes compared to when we last reviewed 5G spectrum assignments across Europe: 

  • Four countries still needed to assign spectrum last year. Now, Poland is the only one without dedicated 5G spectrum. 
  • Over the course of last year, three more countries awarded spectrum across all of the 5G pioneer bands, making a grand total of eight countries. 
  • Four more countries awarded spectrum across both low- and mid-band spectrum, tallying up the count to 17.
  • Mid-band spectrum is the most popular spectrum band, with 28 countries already awarded mid-band spectrum — an additional five to when we last took stock. The remaining countries, Poland and Netherlands, will finally auction the 3.5 GHz spectrum in the summer of 2023.
  • 26 countries auctioned spectrum in the 700 MHz bands, compared to 21 a year ago.
  • Eight countries have awarded mmWave spectrum thus far. Spain is the only addition in 2022, raising €36 million. 

map of european spectrum award in 5g pinoeer bands

 

Legacy networks give way to 4G LTE and 5G 

5G pioneer bands are not the only frequencies that operators use to deploy 5G. As operators shut down legacy networks, they can refarm sub-3GHz frequencies for 4G LTE or 5G. European operators tend to support 2G in the short term, phasing out 3G networks instead. MNOs also look to optimize their network operations, and the upkeep of legacy networks comes with additional cost and complexity.

The rate of network shutdowns is increasing. So far, across Europe, 21 operators across 11 countries have retired 3G networks compared to only two 2G network shutdowns. 2G is still needed to support M2M/IoT use cases, e.g. ongoing long-term enterprise contracts with utility providers. In contrast, operators see less traffic carried over 3G networks hence the desire to retire them. For example, Magyar Telekom noted 2.3% and 0.84% of total voice and data traffic on the 3G network. Proximus stated that 2% of its data traffic uses 3G, while Telenet/Base shared that 3G devices account for just 1% of its network. Looking ahead, 43 operators across 26 countries announced their plans to switch off 2G networks, and 37 operators in 21 countries will pull the plug on 3G.

5G adoption lags, 5G performance doesn’t impress either 

Most European countries have commercial 5G networks in place. However, 5G adoption across Europe lags behind its global peers. According to GSMA Intelligence, in Q4 2022, 5G uptake in Europe accounted for 7.4 % of total mobile connections, a substantial increase over the Q4 2021 level of 2.5%. Across European countries, 5G adoption is at most 21% (Switzerland), compared to 43.1% in the United States, 42.4% in South Korea, China (36.3%), Australia (30.1%), and Japan (28.5%).

chart of 5g performance in europe with select international comparisons

 

Our recent article identified four broad clusters of 5G performance based on Speedtest Intelligence® data. Most European countries achieved median 5G download speeds under 200 Mbps, placing them within the 5G Improvers category. Bulgaria was the only country that made it into the 5G Leaders category, which includes the likes of the UAE, South Korea, Singapore, and Qatar, with a median 5G download speed of 342.71 Mbps, a slight decrease compared to last year (374.90 Mbps in Q4 2021). Five countries made it into the High Performers cluster, achieving a median 5G download speed exceeding 200 Mbps: Sweden, Cyprus, Finland, Denmark, and Norway. Interestingly enough, the big five European economies (U.K., Germany, France, Spain, and Italy) were outperformed by the Nordics and two Southern Eastern European markets (Bulgaria and Cyprus). The Nordics have always played a leading role in European telecoms, but the 5G performance gap between them and the big five points to challenges in those markets. 

Across most of Europe, median 5G speeds have actually decreased. This isn’t surprising, as increased adoption leads to higher network congestion, but other factors are at play. Operators feel the pressure of the economic crisis, higher energy costs, and reduced consumers’ spending power. Europe also suffers from fragmentation, low ARPU levels brought about by intense competition, and Capex levels that are half that of the U.S. and Canada. A report by the European Court of Auditors estimates the deployment cost of 5G across all EU member states at around €400 billion. Operators are yet to see additional revenue coming from 5G that can support that level of investment. The optimal market structure and role of governments in supporting the rollout of 5G remains a heavily debated topic as operators’ M&A activities heat up.

chart of top 5g performing providers in europe

 

Operators’ performance tells an interesting story as there are vast differences between countries and even within a country. The Nordics operators’ 5G performance tends to rank highly compared to other European countries thanks to having access to dedicated 5G spectrum and supportive regulatory environment. Denmark and Sweden have a greater level of network sharing as two operators share Multi-Operator Core Networks (MOCNs) and spectrum. In some countries, operators have to adhere to conditions stipulated by the 5G license, either in terms of network coverage or the number of 5G sites. For example, in France, each operator had to deploy 3,000 5G sites by the end of 2022. Challenger mobile operators often outperform incumbents — strong results from Three in the chart above are proof of that. 

5G Availability shows improvement

chart of 5g availablity in europe with select international comparisons

 

Given the growth in 5G adoption, not surprisingly, 5G Availability (the percentage of users on 5G-capable devices that spend most of the time with access to 5G networks) has been on the rise too. 5G Availability is a function of 5G network coverage, and 5G tariff and 5G-capable device adoption. At 56%, the U.S. continues to have the highest level of 5G Availability, having started 5G deployment in the 600 MHz (low band) range and with a large pool of customers owning 5G capable devices. The 600 MHz frequency band has further reach compared to 700 MHz and even the LTE mid-band. Within Europe, 5G Availability exceeds 40% in three countries: Cyprus, Switzerland, and Denmark, but the range is broad across those countries. Cyta Cyprus has reached 67.1% 5G Availability in Q4 2022, thanks to extending 5G coverage to 100% of Cypriots. Swisscom ranks highly too, with 61% Availability in Q4 2022. Its 2022 Annual Report notes that the operator covers 99% of the Swiss population with a basic version of 5G (using Dynamic Spectrum Sharing, which borrows capacity from its LTE spectrum) and 74% with 5G + (delivered using mid-band spectrum). 

One critical component driving 5G Availability is the affordability and availability of 5G-capable smartphones. According to Counterpoint Research, in Q4 2022, 5G smartphone sales across Europe totaled 26.8 million, equivalent to 67% of total smartphone sales, compared to 84% in North America and 87% across China, Japan, and South Korea. Europe still needs to catch up to other advanced markets in smartphone adoption. Within Europe, there is also wide variation, with Germany at 90%, Sweden at 88%, the UK at 86%, and Eastern European markets at 49%. Over time, smartphone sales will translate into a more extensive installed base of 5G devices and share of overall subscriptions.charts of 5g sales across select eupropean markets and 5g smartphones as proportional of total smartphone sales

A glimmer of hope for 5G investments

As per the EU Commission’s 5G Action plan, operators should extend 5G networks to all urban areas and major roads and railways by 2025 and populated areas by 2030. For Europe to catch up with its peers and to achieve its digital ambitions, it needs more investment. Operators frequently call for a more supportive policy and regulatory ecosystem to stimulate Capex. During Ookla’s Southeast Europe Regulatory Summit, Professor Konstantinos Masselos, President of Hellenic Telecommunications and Post Commission and BEREC Chair 2023, recognized that Europe is still behind the rest of the world, there is a need to fill the gap for investments, and Europe needs to solve demand issues and cost-effectiveness while not forgetting sustainability.

According to Assembly Research, an issue that came to the fore during 2022 was ‘fair share’ – i.e. the idea that tech companies should contribute to telecoms network costs. Many large telcos believe that deploying Europe’s digital infrastructure should be more evenly distributed among those generating traffic (and costs). However, some smaller operators and access seekers, such as MVNOs, are concerned by the possible implications of fair share, arguing that it could create a competitive distortion that puts them at a disadvantage. In addition, an October 2022 report by BEREC found little evidence that large content and application providers should contribute towards the cost of building telecom networks, considering that this model could risk harming Europe’s internet ecosystem.

Nevertheless, the European Commission is considering potential changes to how networks are funded. Commissioner Thierry Breton is poised to launch the EC’s fair share consultation at MWC23, which will reportedly outline proposals on Big Tech’s contribution towards telecoms network costs. Whether the European telcos’ lobbying campaign will bear fruit, only time will tell. But this will also depend on how well telcos outline what ‘fair share’ should look like. In Assembly’s view, the next step is to develop a practical means of implementing fair share, one which telcos have yet to set out in detail. In response to the EC’s forthcoming consultation, the onus is on operators to present compelling, justifiable policy actions, including how contributions to network costs should be calculated and applied.

European regulators support enterprise digitization efforts 

Digitization of different sectors of the economy is key to supporting sustainable development and climate goals. However, enterprise requirements differ. Some prefer to retain control over their networks, isolating them from the public network. Private mobile networks play an important role in broader digital transformation and addressing Industry 4.0 objectives. According to GSA, there were 954 private networks globally, of which almost half were in Europe (405). In terms of the number of private networks, the U.S. ranked first internationally, Germany was second, and the U.K. came fourth, followed by Japan, Finland, France, and Sweden. All of these countries embarked on digitization strategies to strengthen their position as manufacturing hubs, and it is no coincidence that these are also the markets where enterprises can purchase dedicated spectrum.

chart of top 15 countries by number of private networks

Historically, Wi-Fi has been the connectivity choice for private networks. However, mobile technologies such as 4G LTE and 5G are better suited to Operational Technologies’ network requirements of high volume, high reliability, mobility, and always-on operations. In Europe, almost half of the private networks run on 4G LTE (44%), 21% use a mix of 4G and 5G, with 5G accounting for close to 30% of deployments. As we have noted before, the introduction of industrial chipsets, based on Release 16, scheduled to come to market in 2023, will stimulate the private 5G networks market too.

Furthermore, regulators are creating an encouraging environment for enterprises to deploy their own networks to support their digital transformation targets. A dedicated spectrum for private mobile networks has already been allocated to industry players in France, the U.S., Germany, Japan, and the U.K., among others. Recently, Norwegian regulator Nkom opened up a 3.8 – 4.2 GHz band for interested parties to apply for a license to offer private 5G networks. Germany spearheads the Industry 4.0 movement, with some of the country’s biggest industrial players awarded their own 5G spectrum and experimenting with private 5G networks to address their particular needs. Other countries that look to support their national manufacturers standing in the global marketplace look to follow, as we have discussed the case for private networks in India.

Ookla will be at MWC Barcelona 2023 — visit us at our Stand 2i28 in Hall 2 to talk with us about telco trends and to learn about Ekahau’s private 5G offering. If you are interested in what are the new and exciting use cases as we enter the 5G Advance era, join us at the 5G Futures Summit. In the meantime, please contact us if you’re interested in discovering more about Ookla Speedtest Intelligence and its wealth of fixed and mobile consumer-initiated data and insights.

 

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