| April 17, 2023

47 New Ookla Market Reports Available for Q1 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 47 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q1 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Cameroon: Speedtest Intelligence reveals that MTN had the fastest median mobile download speed in Cameroon at 14.46 Mbps during Q1 2023. blue had the lowest median mobile multi-server latency at 184 ms.
  • Ethiopia: Safaricom had the fastest median mobile download speed at 32.81 Mbps during Q1 2023. Ethio Telecom had the lowest median mobile multi-server latency at 55 ms.
  • Tanzania: There were no winners over fastest fixed broadband and mobile in Tanzania during Q1 2023. Dar es Salaam had the fastest median mobile download speed among Tanzania’s most populous cities at 28.73 Mbps during Q1 2023.

Americas

  • Argentina: Personal had the fastest median download speed over mobile (32.62 Mbps) and Movistar was fastest for fixed broadband (94.26 Mbps). Movistar had the lowest median multi-server latency over fixed broadband at 12 ms.
  • Belize: NEXGEN had the fastest median download over fixed broadband in Belize at 47.35 Mbps. Digi had the fastest median mobile download speed at 18.39 Mbps.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 111.11 Mbps at Q1 2023. Bell also had the fastest median 5G download speed at 183.29 Mbps. Bell pure fibre was fastest for fixed broadband (281.94 Mbps). 
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 151.74 Mbps. ETB had the lowest median multi-server latency over fixed broadband at 8 ms.
  • Dominican Republic: Claro had the fastest median download speed among mobile operators at 32.01 Mbps. Viva had the lowest mobile multi-server latency at 43 ms. SpaceX’s Starlink was fastest for fixed broadband at 45.65 Mbps. 
  • Ecuador: The fastest mobile operator was CNT with a median download speed of 30.82 Mbps. Netlife was fastest for fixed broadband (71.82 Mbps). Fibramax had the lowest multi-server latency over fixed broadband at 9 ms. 
  • El Salvador: Claro had the fastest median download speed over mobile in El Salvador at 39.09 Mbps.
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 33.13 Mbps. Claro also had the highest Consistency with 84.5% of results showing at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed.
  • Guyana: ENet was the fastest fixed broadband provider (60.27 Mbps), while Digicel was the fastest mobile operator (35.60 Mbps). ENet also had the lowest median multi-server latency over fixed broadband at 120 ms.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 11.12 Mbps. SpaceX Starlink had the fastest fixed broadband internet at 46.76 Mbps. Natcom had the lowest median mobile multi-server latency at 62 ms. 
  • Jamaica: Flow was the fastest fixed broadband provider in Jamaica with a median download speed of 50.50 Mbps. Flow also had the lowest median multi-server latency at 36 ms.
  • Mexico: Telcel had the fastest median download speed over mobile at 45.54 Mbps. Totalplay was fastest for fixed broadband (78.94 Mbps) and had the lowest median multi-server latency at 26 ms.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.39 Mbps. Apple devices had the fastest median download speed among top device manufacturers at 29.68 Mbps.
  • Suriname: Telesur had the fastest median download speed over mobile at 51.18 Mbps. There was no winner over fixed broadband, but Digicel+ had the lowest median multi-server latency at 57 ms.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 37.56 Mbps. Digicel+ had the fastest median fixed broadband download speed at 94.27 Mbps and the lowest median multi-server latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 165.22 Mbps. T-Mobile also had the fastest median 5G download speed at 220.70 Mbps. Spectrum edged out XFINITY as the fastest fixed broadband provider with a median download speed of 234.80 Mbps. Verizon had the lowest median multi-server latency on fixed broadband at 15 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless (5.92 Mbps), which also had the lowest median multi-server latency at 84 ms.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 21.94 Mbps. DOT Internet was fastest over fixed broadband at 89.50 Mbps and had the lowest median multi-server latency at 5 ms.
  • Bhutan: There was no fastest mobile operator in Bhutan during Q1 2023, but BT had the lowest median multi-server latency at 66 ms.
  • Brunei: There was no statistical winner on mobile during Q1 2023, but Apple devices had the fastest median download speed at 113.48 Mbps.
  • Cambodia: SINET had the fastest median download speed over fixed broadband (42.00 Mbps). Cellcard was fastest over mobile at 32.05 Mbps.
  • China: China Mobile was the fastest mobile operator with a median download speed of 138.95 Mbps. China Mobile also had the fastest median mobile 5G download speed at 291.24 Mbps. China Unicom was fastest for fixed broadband at 221.07 Mbps.
  • Georgia: MagtiCom had the fastest median fixed broadband speed in Georgia at 27.65 Mbps during Q1 2023. MagtiCom also had the lowest median multi-server latency at 11 ms. Geocell was fastest over mobile at 40.81 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 24.48 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 45 ms.
  • Japan: NTT DoCoMo was the fastest mobile operator with a median download speed of 48.86 Mbps during Q1 2023. So-net had the fastest fixed broadband speed at 282.13 Mbps, as well as the lowest median multi-server latency at 9 ms.
  • Malaysia: TIME was the fastest fixed broadband provider in Malaysia (107.56 Mbps) and had the lowest multi-server latency at 9 ms.
  • Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 16.23 Mbps. Jazz was fastest over mobile at 21.93 Mbps. Zong had the lowest median mobile multi-server latency at 46 ms.
  • Philippines: Smart delivered the fastest mobile download speed in the Philippines (33.39 Mbps). 
  • Singapore: Singtel had the fastest median download speed over mobile at 119.66 Mbps. StarHub had the lowest median mobile multi-server latency at 26 ms. SingTel had the fastest fixed broadband speed (263.13 Mbps). 
  • South Korea: KT delivered the fastest median download speed over fixed broadband in South Korea at 145.28 Mbps. SK Telecom had the fastest mobile speed at 194.41 Mbps.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 20.62 Mbps and 44.76 Mbps, respectively. Dialog had the lowest median mobile multi-server latency at 36 ms.
  • United Arab Emirates: Etisalat had the fastest median fixed download speed (255.01 Mbps) and median mobile download speed (184.58 Mbps) in the UAE during Q1 2023. Etisalat also had the fastest median 5G download speed at 672.04 Mbps and lowest median multi-server latency at 35 ms.

Europe

  • Albania: ONE overtook Vodafone as the fastest mobile operator in Albania with a median download speed of 48.44 Mbps during Q1 2023. ONE also had the lowest median mobile multi-server latency at 34 ms. Digicom was fastest for fixed broadband (87.71 Mbps).
  • Belgium: Telenet had the fastest median download speed over fixed broadband at 135.65 Mbps, while Telenet/BASE had the fastest median download speed over mobile at 69.48 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 137.28 Mbps. Hiper was fastest for fixed broadband at 258.41 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 91.34 Mbps. Telia had the lowest median multi-server latency on mobile at 30 ms. Elisa was fastest over fixed broadband at 92.20 Mbps. 
  • Finland: DNA had the fastest median download speed over mobile at 101.59 Mbps. Lounea was fastest for fixed broadband at 107.84 Mbps and had the lowest median multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 96.61 Mbps. Deutsche Glasfaser overtook Vodafone as the fastest fixed broadband provider at 183.20 Mbps. Deutsche Glasfaser also had the lowest median multi-server latency at 14 ms.
  • Latvia: While there was no fastest mobile operator in Latvia during Q1 2023, Balticom was fastest for fixed broadband with a median download speed of 238.41 Mbps. Balticom also had the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: The mobile operator with the fastest median download speed was Telia at 109.53 Mbps. Cgates was fastest for fixed broadband at 151.33 Mbps.
  • Poland: UPC was the fastest provider for fixed broadband with a median download speed of 214.34 Mbps. There was no statistical winner over mobile during Q1 2023.
  • Switzerland: Salt blazed ahead for the fastest fixed broadband with a median download speed of 367.36 Mbps. Salt also had the lowest median multi-server latency over fixed broadband at 8 ms.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 51.76 Mbps. Türk Telekom had the lowest median mobile multi-server latency at 38 ms. TurkNet was fastest for fixed broadband at 58.85 Mbps. 

Oceania

  • New Zealand: MyRepublic had the fastest median download speed over fixed broadband in New Zealand at 287.90 Mbps. There were no statistical winners among top mobile operators.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q2 2023 data in July.

Editor’s note: This article was updated on April 18 to exclude data from Vietnam while we continue to investigate anomalies in the market.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| April 18, 2022

Speedtest Global Index Market Analyses Now Available for 43 Countries

Speedtest Global Index™ Market Analyses from Ookla® identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 44 markets that include details on fastest mobile and fixed broadband providers, performance of most popular devices and chipsets and internet speeds in cities. Click a country on the list below to see highlights or scroll through the article to learn what Speedtest Intelligence® revealed in all 43 markets:

Africa and the Middle East

Côte d’Ivoire | Jordan | Kenya | Libya | Nigeria
South Africa | Tanzania | Turkey

Asia and Oceania

China | Hong Kong (SAR) | New Zealand | Philippines | Singapore
Taiwan | Thailand | Vietnam

Europe

Austria | Belgium | Czechia | Denmark | Estonia
Finland| France | Germany | Hungary | Latvia
Lithuania | Luxembourg | Malta | Moldova | Poland
Slovakia | Spain

North and South America

Argentina | Brazil | Canada | Chile | Colombia
Ecuador | Guatemala | Mexico | Peru | United States


Africa and the Middle East

Côte d’Ivoire

  • Speedtest Intelligence revealed mobile provider MTN had the fastest median download speed (15.71 Mbps) and Consistency Score (71.1%) in Côte d’Ivoire during Q1 2022.
  • There was no statistical winner for fastest fixed broadband provider in Côte d’Ivoire during Q1 2022, though Orange had a median download speed of 33.65 Mbps and CANALBOX had a median download speed of 33.35 Mbps.

Jordan

  • Speedtest Intelligence found Umniah was the fastest mobile operator in Jordan during Q1 2022, earning a median download speed of 30.42 Mbps.
  • Fixed broadband provider Orange held the fastest median download speed in Jordan at 78.08 Mbps during Q1 2022.

Kenya

  • Mobile operator Safaricom had the fastest median mobile download speed at 20.49 Mbps in Kenya during Q1 2022.
  • For fixed broadband, Faiba had the fastest median download speed (24.64 Mbps) and Consistency Score (49.8%) in Kenya during Q1 2022.

Libya

  • Speedtest Intelligence reveals that mobile operator Libyana had the fastest median mobile download speed in Libya at 12.54 Mbps during Q1 2022.
  • Among top fixed broadband providers, AWAL Telecom had the fastest median download speed in Libya at 20.02 Mbps during Q1 2022.

Nigeria

  • Fixed broadband provider ipNX had the fastest median download speed (21.34 Mbps) and highest Consistency Score (45.9%) in Nigeria during Q1 2022.
  • There was no statistical winner for fastest top mobile operator in Nigeria during Q1 2022, though Airtel and MTN led the way at 22.42 Mbps and 21.71 Mbps, respectively.

South Africa

  • Speedtest Intelligence shows Cool Ideas had the fastest fixed broadband median download speed (46.05 Mbps) and highest Consistency Score (73.2%) in South Africa during Q1 2022.
  • MTN had the fastest median 5G download speed in South Africa at 213.37 Mbps during Q1 2022, much faster than Vodacom (132.11 Mbps).
  • The Samsung Galaxy S22 Ultra dominated for fastest popular device in South Africa during Q1 2022 and achieved a median download speed of 105.21 Mbps. The Apple iPhone 13 Pro Max followed at 82.23 Mbps.

Tanzania

  • Among top mobile operators in Tanzania, Halotel had the fastest median download speed (17.84 Mbps) and highest Consistency Score (80.1%) during Q1 2022.
  • Mwanza had the fastest median mobile download speed among Tanzania’s most populous cities at 13.76 Mbps during Q1 2022.

Turkey

  • Speedtest Intelligence reveals mobile provider Turkcell had the fastest median download speed and highest Consistency Score in Turkey at 53.77 Mbps and 92.7%, respectively, during Q1 2022.
  • For fixed broadband in Turkey, TurkNet had the highest median download speed (47.43 Mbps) and Consistency Score (76.8%) during Q1 2022.


Asia and Oceania

China

  • According to Speedtest Intelligence, China Telecom was the fastest fixed broadband provider in China with a median download speed of 146.70 Mbps during Q1 2022.
  • During Q1 2022, China Mobile achieved the fastest median 5G download speed at 300.96 Mbps, ahead of China Telecom (296.97 Mbps) and China Unicom (280.62 Mbps).
  • Among top device manufacturers, Huawei had the fastest median download speed in China at 108.94 Mbps during Q1 2022.

Hong Kong (SAR)

  • China Mobile Hong Kong was the fastest mobile operator in Hong Kong, achieving a median download speed of 66.11 Mbps during Q1 2022.
  • China Mobile Hong Kong also showed the fastest 5G download speed, achieving a median speed of 172.19 Mbps during Q1 2022. Mobile provider 3 followed at 155.81 Mbps.

New Zealand

  • Vodafone was the fastest mobile operator in New Zealand during Q1 2022, earning a median download speed of 59.65 Mbps.
  • 2degrees blazed ahead with the fastest median 5G download speed in New Zealand at 479.71 Mbps during Q1 2022, beating out Vodafone (342.45 Mbps) and Spark (307.21 Mbps).
  • For fixed broadband, MyRepublic achieved the fastest median download speed in New Zealand at 217.66 Mbps during Q1 2022.

Philippines

  • During Q1 2022, Smart had the fastest median download speed (24.07 Mbps) among top mobile operators in the Philippines.
  • Smart also had the fastest median 5G download speed in the Philippines during Q1 2022 at 200.43 Mbps.
  • Caloocan took the top spot for fastest median mobile download speed among the Philippines’ most populous cities at 25.71 Mbps during Q1 2022.

Singapore

  • Speedtest Intelligence shows Singtel was the fastest top mobile operator in Singapore with a median download speed of 93.00 Mbps during Q1 2022.
  • Singtel blazed ahead of the competition for fastest median 5G download speed in Singapore at 360.31 Mbps during Q1 2022 — a strong rise over its median 5G download speed of 289.01 Mbps during Q4 2021.

Taiwan

  • During Q1 2022, Chunghwa Telecom had the fastest median 5G download speed in Taiwan at 415.45 Mbps. FarEasTone followed at 310.83 Mbps.
  • The Qualcomm Snapdragon 8 Gen 1 had the fastest median download speed among popular chipsets in Taiwan at 162.51 Mbps during Q1 2022.

Thailand

  • Speedtest Intelligence revealed that AIS had the fastest median download speed on mobile in Thailand at 43.52 Mbps during Q1 2022, beating out TrueMove H and dtac.
  • AIS also had the fastest median 5G download speed in Thailand during Q1 2022 at 261.19 Mbps, followed by TrueMove H and dtac.

Vietnam

  • Vinaphone was Vietnam’s fastest mobile operator during Q1 2022, reaching a median mobile download speed of 42.43 Mbps, just faster than Viettel (40.61 Mbps).
  • Apple’s iPhone 13 Pro had the fastest median download speed among popular devices in Vietnam at 70.91 Mbps during Q1 2022.


Europe

Austria

  • Magenta took the top spot as Austria’s fastest fixed broadband provider with a median download speed of 154.44 Mbps during Q1 2022. LIWEST was the closest competitor (88.75 Mbps).
  • A1 was the fastest mobile provider in Austria during Q1 2022, achieving a median download speed of 69.80 Mbps. Operator 3 followed at 53.73 Mbps.

Belgium

  • Telenet decisively claimed its spot as Belgium’s fastest fixed broadband provider during Q1 2022, earning a median download speed of 129.18 Mbps. VOO followed at 109.76 Mbps.
  • Among mobile operators, Telenet/BASE had the fastest median download speed at 66.92 Mbps.

Czechia

  • Speedtest Intelligence reveals T-Mobile was Czechia’s fastest mobile provider during Q1 2022, recording a median download speed of 55.63 Mbps.
  • Vodafone was Czechia’s fastest fixed broadband provider during Q1 2022, achieving a median download speed of 89.23 Mbps.

Denmark

  • Fastspeed was Denmark’s fastest fixed broadband provider during Q1 2022, achieving a median download speed of 284.28 Mbps. Hiper followed at 239.43 Mbps.
  • YouSee was Denmark’s fastest mobile operator, earning a median download speed of 115.87 Mbps during Q1 2022.

Estonia

  • According to Speedtest Intelligence, Elisa was the fastest fixed broadband provider in Estonia during Q1 2022, achieving a median download speed of 74.48 Mbps.
  • Telia had the fastest mobile median download speed in Estonia at 73.20 Mbps during Q1 2022.

Finland

  • According to Speedtest Intelligence, DNA took the top spot as Finland’s fastest mobile operator in Q1 2022, earning a median download speed of 70.76 Mbps. DNA also edged out Telia for the highest Consistency Score 93.1% to 91.7%.
  • In addition, DNA had the fastest 5G download speed in Finland, achieving a median download speed of 297.70 Mbps. Telia (259.68 Mbps) and Elisa (230.35 Mbps) followed.
  • Competition was tight for Finland’s fastest fixed broadband provider during Q1 2022. DNA (87.87 Mbps) raced past Elisa (86.54 Mbps) and Telia (86.13 Mbps) to take the top spot.

France

  • Orange earned the top spot as France’s fastest and most consistent mobile operator with a median mobile download speed of 81.03 Mbps and a Consistency Score of 89.8% during Q1 2022.
  • During Q1 2022, Orange dominated the competition as France’s fastest 5G provider by achieving a median 5G download speed of 366.42 Mbps. SFR followed at 247.32 Mbps.

Germany

  • According to Speedtest Intelligence, Vodafone was Germany’s fastest fixed broadband provider during Q1 2022, earning a median download speed of 108.67 Mbps.
  • Telekom achieved the fastest median mobile download speed (79.34 Mbps) and Consistency Score (90.9%) among German mobile operators during Q1 2022.
  • Telekom took the top spot for the fastest median 5G download speed in Germany at 193.09 Mbps during Q1 2022.

Hungary

  • Vodafone was Hungary’s fastest fixed broadband provider with a median download speed of 159.59 Mbps during Q1 2022. Vodafone also had the highest Consistency Score at 87.9% during Q1 2022.
  • Yettel was Hungary’s fastest mobile operator during Q1 2022, earning a median download speed of 50.62 Mbps.

Latvia

  • According to Speedtest Intelligence, Balticom had the fastest median fixed broadband download speed in Latvia at 188.27 Mbps and highest Consistency Score (91.9%) during Q1 2022.
  • LMT had the fastest median mobile download speed in Latvia at 50.70 Mbps during Q1 2022.

Lithuania

  • Telia had the fastest median mobile download speed in Lithuania at 77.77 Mbps during Q1 2022. Tele2 followed at 41.75 Mbps, then BITE (29.81 Mbps).
  • Speedtest Intelligence reveals that Cgates had the fastest median fixed broadband speed in Lithuania at 99.50 Mbps during Q1 2022, edging out Penki (93.52 Mbps) and Telia (86.84 Mbps).

Luxembourg

  • Eltrona took the top spot as Luxembourg’s fastest fixed broadband provider during Q1 2022 by achieving a median download speed of 119.65 Mbps.
  • POST was the fastest mobile operator in Luxembourg, achieving a median download speed of 122.74 Mbps in Q1 2022.

Malta

  • Melita took the top spot as Malta’s fastest and most consistent fixed broadband provider during Q1 2022, earning a median download speed of 117.68 Mbps and Consistency Score of 85.2%.

Moldova

  • According to Speedtest Intelligence, Orange dominated as Moldova’s fastest fixed broadband provider, achieving a median download speed of 203.54 Mbps during Q1 2022.
  • Tiraspol showed the fastest median mobile download speed among Moldova’s most populous cities at 35.62 Mbps during Q1 2022.

Poland

  • Speedtest Intelligence revealed that UPC was the fastest fixed broadband provider in Poland, achieving a median download speed of 195.74 Mbps during Q1 2022.
  • Mobile operator Plus had the fastest median 5G download speed in Poland at 167.37 Mbps during Q1 2022, a slight gain over Q4 2021.

Slovakia

  • Orange took the top spot as Slovakia’s fastest mobile operator with a median download speed of 53.30 Mbps, edging out Telekom’s 45.90 Mbps during Q1 2022.
  • Orange also dominated as the fastest 5G operator in Slovakia with a median 5G download speed at 299.09 Mbps during Q1 2022. 4ka followed at 177.76 Mbps.
  • UPC took the top spot as Slovakia’s fastest and most consistent fixed broadband provider with a median download speed of 146.65 Mbps and a Consistency Score of 87.5% during Q1 2022.

Spain

  • Movistar provided the fastest and most consistent mobile experience among Spanish mobile operators during Q1 2022 with a median download speed of 52.44 Mbps and Consistency Score of 89.4%.
  • Vodafone was Spain’s fastest 5G provider by a wide margin, achieving a median download speed of 192.40 Mbps during Q1 2022.


North and South America

Argentina

  • Speedtest Intelligence revealed Personal was Argentina’s fastest mobile operator with a median download speed of 25.57 Mbps during Q1 2022.
  • There was a tight race for the fastest median mobile download speed in Argentina’s most populous cities with no statistical winner during Q1 2022. However, Buenos Aires (25.26 Mbps) and La Plata (25.18 Mbps) led the way.

Brazil

  • Speedtest Intelligence reveals Claro was the fastest and most consistent mobile operator in Brazil during Q1 2022, achieving a median download speed of 33.53 Mbps and Consistency Score of 84.6%.
  • Claro achieved the fastest median 5G download speed in Brazil at 72.35 Mbps during Q1 2022. TIM (62.80 Mbps) and Vivo (62.38 Mbps) followed.

Canada

  • Shaw was Canada’s fastest fixed broadband provider, earning a median download speed of 213.47 Mbps during Q1 2022.
  • TELUS took the top spot as the fastest mobile operator in Canada, achieving a median download speed of 94.48 Mbps during Q1 2022.
  • Competition for the fastest 5G in Canada was tight during Q1 2022 with TELUS edging out Bell 162.47 Mbps to 155.71 Mbps, respectively.

Chile

  • According to Speedtest Intelligence, Entel was the fastest mobile operator in Chile with a median download speed of 23.13 Mbps during Q1 2022.
  • Temuco had the fastest median mobile download speed in Chile at 24.86 Mbps during Q1 2022.

Colombia

  • Cali had the fastest median mobile download speed among Colombia’s most populous cities at 15.32 Mbps during Q1 2022.
  • Among major device manufacturers in Colombia, Apple devices had the fastest median download speed at 17.20 Mbps during Q1 2022.

Ecuador

  • According to Speedtest Intelligence, Netlife was Ecuador’s fastest and most consistent fixed broadband provider during Q1 2022, achieving a median download speed of 45.53 Mbps and Consistency Score of 75.5%.
  • CNT was the fastest and most consistent mobile operator in Ecuador during Q1 2022, with a median download speed of 33.11 Mbps and Consistency Score of 87.4%.

Guatemala

  • According to Speedtest Intelligence, Claro was the fastest and most consistent mobile operator in Guatemala during Q1 2022, achieving a median download speed of 21.40 Mbps and Consistency Score of 80.5%.
  • Tigo was the fastest and most consistent fixed broadband provider in Guatemala with a median download speed of 26.56 Mbps and Consistency Score of 58.3% during Q1 2022.

Mexico

  • Speedtest Intelligence reveals Telcel was Mexico’s fastest mobile operator during Q1 2022, leading the market with a median download speed of 40.25 Mbps.
  • Totalplay was the fastest and most consistent fixed broadband provider in Mexico, achieving a median download speed of 49.33 Mbps and Consistency Score of 74.3% during Q1 2022.

Peru

  • According to Speedtest Intelligence, Winet Telecom was Peru’s fastest fixed broadband provider by a wide margin, achieving a median download speed of 102.83 Mbps during Q1 2022.
  • Claro was the fastest mobile operator in Peru during Q1 2022, earning a median download speed of 19.55 Mbps.

United States

  • Speedtest Intelligence reveals Verizon was the fastest fixed broadband provider in the United States during Q1 2022, edging out XFINITY with a median download speed of 184.36 Mbps to XFINITY’s 179.12 Mbps.
  • T-Mobile took the top spot as the fastest and most consistent mobile operator in the U.S. during Q1 2022, achieving a median download speed of 117.83 Mbps and a Consistency Score of 88.3% — both increases over Q4 2021.
  • Looking at tests taken only on 5G, T-Mobile achieved the fastest median 5G download speed at 191.12 Mbps during Q1 2022. Verizon also had a notable increase in 5G download speed during Q1 2022 over Q4 2021 , which was helped by turning on new C-Band spectrum in January.
  • The Samsung Galaxy S22 Ultra was the fastest popular device in the U.S. at 116.33 Mbps during Q1 2022.

Read the full market analyses and follow monthly ranking updates on the Speedtest Global Index.

Editor’s note: This article was updated on May 11, 2022.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 5, 2020

Unable to Connect — The Most Significant Online Service Outages in Q3 2020

“Is it down?” frustrated users asked themselves during the multiple online service outages in Q3 2020. The fourth installment of our online service outage tracking series used Downdetector® data from Q3 2020 and focused on the following online service categories: cloud services, collaboration platforms, financial services, gaming, internet service providers and social media.

Cloud services

Cloudflare (July 17, 2020): 14,198 reports at peak

Downdetector_Cloudflare_Outage_1020

On July 17, a major disruption in Cloudflare’s service broke the internet, taking multiple online services down with it. Users rushed to Downdetector to log issues with multiple services that rely on Cloudflare for content delivery, including 4chan, DoorDash and Zendesk. At the peak of the outage, there were 14,198 reports of issues with the service in the U.S.

Azure (September 28, 2020): 2,846 reports at peak

Azure, Microsoft’s cloud service, was affected by September 28’s Microsoft-wide outage (see next category). Users from Germany, India, Japan and the U.S. stated they had issues with the cloud service. That day, there were 2,846 reports of issues at the peak of the outage in the U.S.

Collaboration platforms

Office 365 (September 28,2020): 20,437 reports at peak

Downdetector_Office365_Outage_1020

Microsoft’s suite of online collaboration services including Outlook, Sharepoint, OneDrive and Skype went down on September 28 (along with Azure, see above). Logs of issues with the services started coming into Downdetector at 3 p.m Pacific. Most users stated being unable to log in or connect to the server. At the peak, there were 20,437 reported issues in the U.S. Users from Japan and India also logged problems with the service that day.

Zoom (August 24, 2020): 17,874 reports at peak

On August 24, users were upset to find that they were unable to connect with their coworkers, friends and family through Zoom. Most users stated problems with logging in and joining a conference. There were 17,874 reports of issues in the U.S. at the peak of the outage. Users in the U.K. and Canada also had issues with the video conferencing service that day.

Google Drive (September 24, 2020): 14,715 reports at peak

Users in the U.S., Philippines and Indonesia were unable to collaborate on projects, upload files or access their documents stored in Google Drive on September 24. At the peak of the outage in the U.S., there were 14,715 reported issues. Users of Google products YouTube and Gmail also logged issues in Brazil, Germany, India, Japan, Mexico and the U.K.

Slack (September 29, 2020): 1,396 reports at peak

Slack received 1,396 logs of issues at the peak of the outage reports on September 29. Users in the U.S. had problems with sending messages, videos and images to their peers — and some were unable to connect to the platform at all.

Financial services

TD Ameritrade (August 18, 2020): 7,814 reports at peak

Downdetector_TD-Ameritrade_Outage_1020

The online stock investment tool reportedly went down on August 18. Users were unable to log into their account or buy and sell stocks. At the peak of the outage, there were 7,814 reports of issues in the U.S. There were two other notable outages that month — August 17 with 5,816 reports at peak and August 31 with 6,893 reports at peak.

Gaming

Steam (August 5, 2020): 69,255 reports at peak

Downdetector_Steam_Outage_1020

Users from Brazil, Germany, Japan, the U.K and the U.S. submitted issues with Steam on August 5. Most users stated problems when trying to log into the platform and play with other users. At the peak of the outage in the U.S, there were 69,255 reports of issues with the gaming platform.

Fall Guys (September 2, 2020): 2,890 reports at peak

The Fall Guys status page on Downdetector showed there were problems with the popular online game on September 2. Users in Brazil, the U.K. and the U.S. were struggling to play the game online. That day, 97% of reports stated problems with the server connection.

Internet service providers

Spectrum (July 29, 2020): 56,318 reports at peak

Downdetector_Spectrum_Outage_1020

Spectrum users from the both coasts of the United States flooded Downdetector with logs of issues with the service when they started experiencing problems with their internet connections. Complaints with the service started surging at around 5 p.m. Pacific and lasted for about an hour. At the peak of the outage there were 56,318 reports of issues.

CenturyLink (August 30, 2020): 11,543 reports at peak

CenturyLink customers on the East Coast of the U.S. had problems with their internet service on August 30 starting around 2 a.m. Pacific and ending around 8 a.m. Pacific. There were 11,543 reports of issues at the peak of the outage.

Social Media

WhatsApp (July 14, 2020): 148,573 reports at peak

Downdetector_WhatsApp_Outage_1020-1

A multi-country outage affected WhatsApp on July 14. Users from all over the world stated problems with sending and receiving messages on the Facebook-owned app. The country with the most issues submitted was Germany with 148,573 reports of issues at the peak of the outage. Users in Brazil, India, the Netherlands, Mexico, Spain and the U.K. were also affected by the outage.

Facebook (September 17, 2020): 30,918 reports at peak

Facebook users from multiple countries experienced problems with the social media platform on September 17. More than half of the logs were labeled as “total blackout” — users were unable to access the platform or any of its features. There were 30,918 reports of issues at the peak of the outage in the U.S. Users in Italy, Poland and the U.K. also had problems with Facebook that day.

Want to know when an online service is down? Keep up with outages by visiting Downdetector.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| October 17, 2023

51 New Ookla Market Reports Available for Q3 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 51 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q3 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Côte d’Ivoire: Orange recorded the fastest median mobile and fixed download speeds during Q3 2023, at 24.33 Mbps and 66.84 Mbps, respectively. Moov Africa recorded the lowest median multi-server latency over fixed broadband at 122 ms. Of Côte d’Ivoire most populous cities, Bouake had the fastest median fixed download speed of 59.22 Mbps, just ahead of Abidjan with 58.44 Mbps.
  • Mozambique: There were no statistical winners for fastest median mobile download speed during Q3 2023, with Vodacom and Tmcel delivering median download speeds of 31.16 Mbps and 27.89 Mbps, respectively. Tmcel recorded the lowest mobile multi-server latency at 52 ms and the highest Consistency at 91.8%. Of Mozambique’s most populous cities, Maputo had the fastest median mobile and fixed download speeds at 28.71 Mbps and 12.57 Mbps, respectively. SpaceX’s Starlink recorded the fastest fixed broadband median download speed in Q3 2023 at 53.98 Mbps, along with the highest Consistency at 60.3%. Meanwhile, TVCABO recorded the lowest median multi-server latency over fixed broadband at 14 ms.
  • Senegal: There was no winner of fastest median mobile performance in Senegal during Q3 2023, with Orange and Free both tied. Orange led the market for median fixed broadband download performance, with 21.68 Mbps in Q3 2023. It also had the lowest median multi-server latency at 85 ms and highest Consistency of 45.3%. Of Senegal’s most populous cities, Dakar had the fastest median fixed download speed of 26.08 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile at 36.63 Mbps, while also registering lowest mobile multi-server latency at 39 ms during Q3 2023. In the fixed broadband market, there was no statistically fastest network, with Movistar and Telecentro delivering median download speeds of 102.55 Mbps and 101.96 Mbps, respectively. Movistar recorded the lowest multi-server latency of 10 ms. Among Argentina’s most populous cities, La Plata recorded the fastest mobile download speed of 35.48 Mbps, while Buenos Aires recorded the fastest fixed download speed of 105.50 Mbps.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.23 Mbps and 10.38 Mbps, respectively during Q3 2023. Digi also recorded the highest Consistency of 81.5%, while smart! recorded the lowest median mobile multi-server latency of 55 ms. NEXGEN had the fastest median download and upload speeds over fixed broadband in Belize at 48.27 Mbps and 47.29 Mbps, respectively.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 100.77 Mbps in Q3 2023. Bell also had the fastest median 5G download speed at 183.06 Mbps. Rogers had the fastest median mobile upload speed of 11.44 Mbps, and the highest Consistency of 82.9%. Bell pure fibre was fastest for fixed broadband, recording a median download speed of 286.08 Mbps and a median upload speed of 244.64 Mbps. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed at 158.19 Mbps, while Fredericton recorded the fastest median fixed broadband download speed of 238.49 Mbps.
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 181.42 Mbps in Q3 2023. ETB had the lowest median multi-server latency over fixed broadband at 9 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 125.15 Mbps.
  • Costa Rica: Claro had the fastest median download and upload speeds among mobile operators at 52.38 Mbps and 12.56 Mbps, respectively. Liberty had the lowest mobile multi-server latency at 33 ms and the highest Consistency at 80.1%. Metrocom was fastest for fixed broadband download and upload performance, at 213.77 Mbps and 157.89 Mbps, respectively.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 32.22 Mbps and 9.27 Mbps, respectively. Viva had the lowest mobile multi-server latency at 44 ms. SpaceX’s Starlink was fastest for fixed broadband download performance at 49.21 Mbps, while Claro recorded the fastest median upload speed at 14.81 Mbps, as well as the lowest multi-server latency at 40 ms. Of the Dominican Republic’s most populous cities, Santo Domingo recorded the fastest median mobile and fixed download speeds of 37.43 Mbps and 44.92 Mbps, respectively.
  • Ecuador: There was no winner of fastest median mobile performance in Ecuador during Q3 2023, with CNT and Claro posting median download speeds of 28.00 Mbps and 26.65 Mbps, respectively. Movistar recorded the lowest mobile multi-server latency, of 40 ms. Netlife was fastest for fixed broadband, with a median download speed of 90.31 Mbps. Netlife also recorded the lowest multi-server latency over fixed broadband at 8ms.
  • El Salvador: Claro had the fastest median download speed among mobile operators at 41.26 Mbps, along with the highest Consistency of 88.5%. Movistar registered the lowest median multi-server latency in El Salvador at 59 ms. Cable Color recorded the fastest median fixed download speed at 54.91 Mbps, the top median upload speed at 49.87 Mbps, and the lowest median multi-server latency of 42 ms.
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 37.39 Mbps and a median upload speed of 20.43 Mbps. Claro also had the highest Consistency at 86.1%, while also leading the market for 5G performance, with a median 5G download speed of 370.97 Mbps. SpaceX’s Starlink was fastest for median fixed download performance at 56.91 Mbps, while Cable Color was fastest for fixed upload performance at 28.96 Mbps. Cable Color also had the lowest median multi-server latency on fixed broadband at 34 ms.
  • Guyana: There was no winner of fastest median mobile performance in Guyana during Q3 2023, with ENet and Digicel posting median download speeds of 32.48 Mbps and 28.01 Mbps, respectively. ENet recorded the fastest median mobile upload speed at 18.03 Mbps and offered the lowest median multi-server latency at 137 ms. In the fixed broadband market, ENet recorded the fastest median download and upload speeds, of 61.46 Mbps and 39.75 Mbps, respectively.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 13.77 Mbps, a median upload speed of 9.92 Mbps, and Consistency of 67.4%. SpaceX Starlink had the fastest median fixed download speed at 50.18 Mbps. Natcom had the fastest median fixed upload speed at 32.10 Mbps and the lowest median fixed multi-server latency at 41 ms.
  • Honduras: Claro had the fastest median download and upload speeds over mobile at 54.06 Mbps and 15.75 Mbps, respectively. Claro also had the lowest mobile median multi-server latency at 89 ms and highest Consistency at 88.4%. Claro recorded the fastest median fixed broadband download speed of 46.11 Mbps, while TEVISAT had the fastest median upload speed of 21.30 Mbps and lowest median multi-server latency of 32 ms.
  • Jamaica: There was no winner of fastest median mobile download performance in Jamaica during Q3 2023, with Digicel and Flow tied. Digicel recorded the fastest median upload speed of 9.55 Mbps and highest Consistency of 85.8%. Flow had the lowest mobile median multi-server latency at 36 ms. SpaceX Starlink had the fastest median download speed over fixed broadband at 79.85 Mbps.
  • Mexico: Telcel had the fastest median download speed over mobile at 50.81 Mbps, and the operator also delivered the fastest median 5G download speed at 223.06 Mbps. Telcel also had the lowest mobile median multi-server latency at 63 ms and highest Consistency at 87.1%. Totalplay was fastest for fixed broadband with a median download speed of 88.28 Mbps and upload speed of 30.60 Mbps. Totalplay also had the lowest median multi-server latency at 27 ms. Among Mexico’s most populous cities, Monterrey recorded the fastest median download speeds on both mobile and fixed, at 39.47 Mbps and 77.94 Mbps, respectively.
  • Panama: MasMovil was the fastest mobile operator with median download and upload speeds of 23.66 Mbps and 15.49 Mbps, respectively, as well as the highest Consistency of 80.6%. MasMovil was also the fastest fixed network provider, with a median download speed of 147.50 Mbps and a median upload speed of 30.12 Mbps.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.27 Mbps,and Claro also had the highest mobile Consistency in the market with 80.3%.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 34.92 Mbps and highest Consistency of 89.4%. Digicel+ had the fastest median fixed broadband download and upload speeds at 114.20 Mbps and 105.21 Mbps, respectively. Digicel+ also had the lowest median multi-server latency at 7 ms, as well as the highest Video Score at 82.35.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 163.59 Mbps. T-Mobile also had the fastest median 5G download speed at 221.57 Mbps, as well as the lowest 5G multi-server latency of 50 ms. Cox led the market as the fastest fixed broadband provider with a median download speed of 260.09 Mbps, while AT&T Internet recorded the fastest median fixed upload speed of 188.60 Mbps, and Verizon had the lowest median multi-server latency on fixed broadband at 16 ms.
  • Uruguay: Antel was the fastest mobile operator with a median download speed of 182.79 Mbps, and Antel also had the lowest median multi-server latency of 42 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 13.53 Mbps and a median upload speed of 6.54 Mbps. Digitel also recorded the highest Consistency in the market, with 66.2%, and the lowest median multi-server latency of 95 ms. Airtek Solutions had the fastest fixed median download speed of 82.79 Mbps, upload speed of 88.09 Mbps, and the lowest median multi-server latency at 7 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 6.38 Mbps. The operator also had the lowest median multi-server latency at 74 ms and the highest Consistency of 52.3% in Q3 2023.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 25.03 Mbps in Q3 2023. Banglalink also recorded the highest Consistency of 85.3% and the lowest median multi-server latency of 35ms. DOT Internet was the fastest fixed broadband provider with a median download speed of 90.20 Mbps, while also recording the highest Consistency at 85.6% and the lowest median multi-server latency at 5 ms.
  • Bhutan: There was no statistical winner for fastest mobile download performance during Q3 2023 in Bhutan, with BT and TashiCell both tied.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q3 2023 in Brunei, with DST and Imagine both tied.
  • Cambodia: Cellcard recorded the fastest median mobile download speed at 31.76 Mbps during Q3 2023, while Metfone recorded the highest Consistency at 81.0% and the lowest median multi-server latency at 38 ms. There was no statistical winner among top providers in Cambodia for median fixed download speed, with SINET and MekongNet both tied.
  • China: China Mobile was the fastest mobile operator with a median download speed of 179.81 Mbps, and highest Consistency of 95.6%. China Broadnet recorded the fastest median 5G download speed at 297.59 Mbps. China Unicom was fastest for fixed broadband at 208.59 Mbps. Among China’s most populous cities, Beijing recorded the fastest median mobile download speed of 220.21 Mbps, while Tianjin recorded the fastest median fixed download speed of 284.90 Mbps.
  • Georgia: There was no statistical winner for fastest mobile download performance during Q3 2023 in Georgia, with Geocell and Magti both tied. Geocell recorded the lowest median mobile multi-server latency at 41 ms, while Magti recorded the highest mobile Consistency with 88.0%. MagtiCom had the fastest median fixed download speed at 27.80 Mbps during Q3 2023. It also recorded the highest Consistency, of 66.3%, and the lowest median multi-server latency at 12 ms. Among Georgia’s most populous cities, Gori recorded the fastest median mobile download speed of 39.01 Mbps, while Tbilisi recorded the fastest median fixed download speed of 26.98 Mbps.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 31.04 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 45 ms.
  • Japan: Rakuten Mobile recorded the fastest mobile download and upload speeds during Q3 2023 in Japan, at 46.98 Mbps and 19.34 Mbps, respectively. The operator also recorded the highest Consistency in the market at 90.4%, while SoftBank recorded the lowest median multi-server latency at 44 ms. So-net had the fastest fixed download and upload speeds, at 270.59 Mbps and 213.43 Mbps, respectively, as well as the lowest median multi-server latency over fixed broadband at 9 ms.
  • Malaysia: TIME was the fastest fixed broadband provider in Malaysia with a median download speed of 110.23 Mbps. TIME also recorded the highest Consistency in the market with 88.5% and the lowest multi-server latency at 9 ms.
  • Pakistan: Jazz delivered the fastest median mobile download speed in Pakistan at 20.63 Mbps in Q3 2023 and the highest Consistency of 80.5%. Zong recorded the lowest median mobile multi-server latency of 52 ms. Transworld had the fastest median fixed broadband download speed in Pakistan at 18.91 Mbps and the highest Consistency at 40.1%.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 35.56 Mbps in Q3 2023.
  • South Korea: SK Telecom recorded the fastest median mobile download and upload speeds at 174.80 Mbps and 17.94 Mbps, respectively, while also recording the highest Consistency in the market at 86.3%. LG U+ had the lowest median mobile multi-server latency in the market at 66 ms. In South Korea’s fixed broadband market, LG U+ delivered the fastest median download and upload speeds at 148.56 Mbps and 96.53 Mbps, respectively. LG U+ also recorded the lowest median multi-server latency of 38 ms.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed download speed in Sri Lanka at 21.78 Mbps and 35.70 Mbps respectively in Q3 2023. Dialog had the lowest median mobile multi-server latency at 35 ms, while SLT-Mobitel recorded the lowest fixed broadband multi-server latency at 13 ms and the highest Consistency at 56.4%.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 57.60 Mbps, and the operator also recorded the highest Consistency of 90.8%. Türk Telekom had the lowest median mobile multi-server latency at 41 ms. TurkNet was fastest for fixed broadband, with a median download speed of 64.31 Mbps. TurkNet also recorded the lowest median fixed multi-server latency at 13 ms, and highest Consistency at 80.6%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, of 41.22 Mbps, and 44.38 Mbps, respectively.
  • Vietnam: Vinaphone had the fastest median mobile download speed in Q3 2023, at 54.74 Mbps. Vinaphone also had the lowest median mobile multi-server latency at 34 ms and the highest Consistency at 94.7%. Viettel was the fastest fixed provider with a median download speed of 109.77 Mbps. Viettel also recorded the lowest median fixed broadband multi-server latency of 7 ms and the highest Consistency at 91.4%.

Europe

  • Albania: There was no statistical winner for fastest mobile download performance during Q3 2023 in Albania, with One Albania and Vodafone tied. One Albania recorded the highest Consistency of 84.5%, while Vodafone recorded the lowest median multi-server latency at 35 ms. Digicom was the fastest fixed broadband provider with a median download speed of 93.98 Mbps, while also recording the highest Consistency at 87.9%. Among Albania’s most populous cities, Elbasan recorded the fastest median mobile download speed of 65.31 Mbps, while Vlorë recorded the fastest median fixed download speed of 56.98 Mbps.
  • Belgium: Proximus recorded the fastest median mobile download speed during Q3 2023, at 88.76 Mbps. Proximus also recorded the highest mobile Consistency in the market at 89.4%. Telenet had the fastest median fixed download speed at 149.77 Mbps, while VOO recorded the highest Consistency at 89.2%. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile download speed of 213.88 Mbps, while Antwerp offered the fastest median fixed download speed of 88.93 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 131.88 Mbps in Q3 2023. Hiper was fastest for fixed broadband, with a median download speed of 274.54 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 89.65 Mbps in Q3 2023. Elisa was the fastest fixed broadband provider, with a median download speed of 97.27 Mbps, while Infonet recorded the lowest median fixed broadband multi-server latency of 5 ms.
  • Finland: DNA had the fastest median mobile download speed at 100.55 Mbps in Q3 2023 and the highest Consistency of 91.9%. Telia recorded the lowest median mobile multi-server latency of 32 ms. Lounea was fastest for fixed broadband with a median download speed of 122.03 Mbps. Lounea also recorded the highest Consistency in the market at 92.3%, as well as the lowest median fixed broadband multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany during Q3 2023, with a median download speed of 91.53 Mbps, as well as the top median download speed over 5G at 182.50 Mbps. Telekom also recorded the highest Consistency in the market at 90.7% and the lowest median mobile multi-server latency of 39 ms. Deutsche Glasfaser recorded the fastest fixed broadband performance, with a median download speed at 191.89 Mbps. It also recorded the highest Consistency in the market at 89.8% and the lowest fixed broadband multi-server latency of 14 ms.
  • Latvia: BITĖ was the fastest mobile operator in Latvia during Q3 2023, with a median download speed of 81.00 Mbps and the highest Consistency in the market of 89.3%. LMT recorded the lowest mobile multi-server latency at 27 ms. Balticom was fastest for fixed broadband with a median download speed of 256.37 Mbps. Balticom also had the highest fixed broadband Consistency of 92.5% and the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: Telia was the fastest mobile operator in Lithuania during Q3 2023, with a median download speed of 117.76 Mbps in Q3 2023. Telia also recorded the highest Consistency in the market at 92.8%. Cgates was fastest for fixed broadband with a median download speed at 167.30 Mbps. Cgates also recorded the highest Consistency over fixed broadband in the market at 90.1%.
  • Poland: T-Mobile was the fastest mobile operator in Poland during Q3 2023, with a median download speed of 50.31 Mbps. T-Mobile also recorded the highest Consistency in the market at 86.8%. Plus recorded the fastest 5G performance in the market, with a median 5G download speed of 146.01 Mbps. UPC was the fastest provider for fixed broadband with a median download speed of 228.57 Mbps in Q3 2023. Among Poland’s most populous cities, Łódź recorded the fastest median mobile download speed of 52.92 Mbps, while Wrocław recorded the fastest median fixed download speed of 163.04 Mbps.
  • Switzerland: Salt was the fastest fixed broadband provider in Switzerland, with a median download speed of 384.65 Mbps. Salt also had the highest Consistency in the market at 94.8% and the lowest median multi-server latency over fixed broadband at 8 ms.

Oceania

  • New Zealand: One NZ was the fastest mobile operator in New Zealand during Q3 2023, with a median download speed of 74.20 Mbps. 2degrees led the market with the highest Consistency of 91.0% and the lowest median mobile multi-server latency at 41 ms.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q4 2023 data in January.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 15, 2023

Your Black Friday/Cyber Monday Guide to iPhone 15 and Samsung Galaxy Z Fold5 and Flip5 Performance

To upgrade or not to upgrade, with Black Friday and Cyber Monday deals on the latest iPhone and Samsung devices on the horizon you may be asking yourself just that question. We analyzed data from Speedtest Intelligence® in 13 major markets to see how well the Apple iPhone 15 devices and the Samsung Galaxy Z Fold5 and Flip5 models are performing in comparison to last year’s models over 5G to help you make an informed decision. For details on performance by Samsung Galaxy S23 models, read our analysis from earlier this year. We’re especially interested in seeing if technical improvements on iPhone 15 models including support for WiFi 6E drive better performance.

Data for iPhone models is provided for the period from September 22-October 20, 2023, while data for the Samsung models is for the period from August 11-October 20, 2023. Keep in mind that device data differs across markets due to a variety of factors, including: 5G investments by governments and mobile operators, different 5G spectrum allocations, and mobile 5G plans. As many of these devices are very new, the sample counts in some countries are still low so the statistical ranges of expected performance are wider for the newer devices than the older models.

Half of models surveyed worth the upgrade in Australia

Chart of New Device Performance on 5G in Australia

In Australia, two out of four iPhone 15 models showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence reveals the iPhone 15 Pro and the iPhone 15 Pro Max both had a 14% better download speed than their prior year counterparts. There was no statistical winner for the iPhone standard model or the iPhone Plus in Australia during this period.

The Galaxy Z Flip5 had a 30% better download speed than the Galaxy Z Flip4 during the August 11-October 20, 2023 period in Australia, while there was no statistical winner for the Galaxy Z Fold.

Recommendation: Depending on your model of choice, only half the devices surveyed merit an upgrade based on performance alone in Australia.

iPhones mostly worth the upgrade in Brazil

Chart of New Device Performance on 5G in Brazil

Three out of four iPhone 15 models in Brazil showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence showed the iPhone 15 had a better download speed than the iPhone 14, with the iPhone 15 Pro Max having a 8% better download speed than the iPhone 14 Pro Max, and the iPhone 15 Pro showing a 1% better download speed than the iPhone 14 Pro. There was no statistical winner for the iPhone Plus in Brazil during this period.

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in Brazil.

Recommendation: iPhone users in Brazil should consider an upgrade based on performance, while Samsung Galaxy fans only need to upgrade if they are looking for feature improvements.

All iPhones show improvement over prior models in Canada

Chart of New Device Performance on 5G in Canada

All four iPhone 15 models in Canada showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Data from Speedtest Intelligence demonstrated the iPhone 15 had a better download speed than the iPhone 14, with the iPhone 15 Pro Max having a 26% better download speed than the iPhone 14 Pro Max, the iPhone 15 Pro Plus showed a 12% better download speed than the iPhone 14 Pro Plus, and the iPhone 15 Pro had an 8% better download speed than the iPhone 14 Pro.

The Galaxy Z Fold5 had a better download speed than the Galaxy Z Fold4 during the August 11-October 20, 2023 period in Canada, while there was no statistical winner for the Galaxy Z Flip.

Recommendation: iPhone users in Canada should consider an upgrade based on performance, while Samsung Galaxy fans should make a decision based on which model they’re considering.

Three iPhone models show decent improvement over prior versions in France

Chart of New Device Performance on 5G in France

Three out of four iPhone 15 models in France showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence reveals the iPhone 15 and the iPhone 15 Pro Max both had 18% better download speeds than their respective prior year models. The iPhone 15 Pro had a 5% better download speed than the iPhone 14 Pro. There was no statistical winner for the iPhone Plus in France during this period.

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in France.

Recommendation: iPhone users in France should consider an upgrade based on performance, and Samsung Galaxy users only need to upgrade if they are looking for feature improvements.

Galaxy Z Fold5 shows some improvements in Germany

Chart of New Device Performance on 5G in Germany

Two out of four iPhone 15 models showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents in Germany during the September 22-October 20, 2023 period. Speedtest Intelligence reveals slight improvements with the iPhone 15 Pro Max having a 6% better download speed than the iPhone 14 Pro Max and the iPhone 15 Pro having a 2% better download speed than the iPhone 14 Pro. There was no statistical winner for the iPhone standard model or the iPhone Plus in Germany during this period.

The Galaxy Z Fold5 had a 13% better download speed than the Galaxy Z Fold4 during the August 11-October 20, 2023 period in Germany, while there was no statistical winner for the Galaxy Z Flip.

Recommendation: Apple users won’t see major performance improvements from the new models, but the Galaxy Z Fold5 is worth the upgrade on performance alone.

India sees better performance on three iPhone models

Chart of New Device Performance on 5G in India

Three out of four iPhone 15 models in India showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence showed the iPhone 15, iPhone 15 Pro, and the iPhone 15 Plus had better speeds than their respective prior models. There was no statistical winner for the iPhone Pro Max in India during this period.

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in India.

Recommendation: Indian iPhone users should consider an upgrade based on performance, and Samsung Galaxy users only need to upgrade if they are looking for feature improvements.

No significant performance gains on new devices in the Philippines

Chart of New Device Performance on 5G in the Philippines

Neither the iPhone 15 Pro nor the iPhone 15 Pro Max had a statistically better median download speed over 5G than their prior year models during the September 22-October 20, 2023 period in the Philippines. There were not enough samples to properly assess the performance of the other two iPhone models.

Likewise, there was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in the Philippines.

Recommendation: Filipino consumers looking to upgrade their phones to the latest models will have to look for reasons beyond performance.

Galaxy Z Fold5 sees performance improvement in South Korea

Chart of New Device Performance on 5G in South Korea

Mobile speeds in South Korea are already fast with a top 10 performance on the Speedtest Global Index™ as of September 2023. New phones may not push performance boosts, though, as Speedtest Intelligence data did not show significant increases in median download speed over 5G for the iPhone 15 Pro or the iPhone 15 Pro Max in South Korea during the September 22-October 20, 2023 period. However, the iPhone 15 Pro Max had a 16% better upload speed than the iPhone 14 Pro Max. There were not enough samples to properly assess the performance of the other two iPhone models.

On the other hand, the Galaxy Z Fold5 had a 10% better download speed than the Galaxy Z Fold4 during the August 11-October 20, 2023 period in South Korea, while there was no statistical winner for the Galaxy Z Flip.

Recommendation: If South Korean consumers are looking for better performance, upgrading from the Galaxy Z Fold4 to the Galaxy Z Fold5 is worth looking into.

Spain sees major increases in iPhone speed

Chart of New Device Performance on 5G in Spain

Three iPhone 15 models in Spain showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period, and the improvements in performance were mostly greater than we saw in other countries, with the exception of the United States. Speedtest Intelligence reveals the iPhone 15 Pro had a 40% better download speed than the iPhone 14 Pro, the iPhone 15 Pro Max had a 36% better download speed than the iPhone 14 Pro Max, and the iPhone 15 had an 11% better download speed than the iPhone 14. There were not enough samples to properly assess the performance of the iPhone Plus.

There were not enough samples to evaluate the Galaxy Z Flip or the Galaxy Z Fold during the August 11-October 20, 2023 period in Spain.

Recommendation: Spanish iPhone fans should definitely upgrade their devices while Samsung users can hold off for now.

Unbeatable performance in U.A.E. makes upgrades unnecessary

Chart of New Device Performance on 5G in U.A.E.

While Speedtest Intelligence data did not show significant increases in median download speed over 5G for the iPhone 15 Pro or the iPhone 15 Pro Max during the September 22-October 20, 2023 period, performance likely isn’t a concern in the United Arab Emirates, whose blisteringly fast download speeds topped the Speedtest Global Index™ in September 2023. There were not enough samples to properly assess the performance of the other two iPhone models.

Similarly, there was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Fold in the U.A.E., and there were not enough samples to evaluate the Galaxy Z Flip.

Recommendation: Consumers in the U.A.E. should upgrade if they are looking for the new features on the new phone models, but upgrades for performance are unnecessary.

iPhone upgrades are the way to go in the U.K.

Chart of New Device Performance on 5G in the United Kingdom

All four iPhone 15 models in the United Kingdom showed median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period. Speedtest Intelligence reveals the iPhone 15 had a 16% better download speed than the iPhone 14, the iPhone 15 Pro had a 14% better download speed than the iPhone 14 Pro, iPhone 15 Pro Max had a 10% better download speed than the iPhone 14 Pro Max, and iPhone 15 Plus has a 4% better download speed than the iPhone 14 Plus. 

There was no statistical winner for 5G median download speed during the August 11-October 20, 2023 period for the Galaxy Z Flip or the Galaxy Z Fold in the U.K.

Recommendation: iPhone users in the U.K. should see performance improvements that make upgrading to the latest models worthwhile. Samsung Galaxy users only need to upgrade if they are looking for new features.

U.S. consumers see some of the highest improvements when upgrading to new iPhone models

Chart of New Device Performance on 5G in United States

Not only did all four iPhone 15 models in the United States show median 5G download speeds that were significantly faster than their iPhone 14 equivalents during the September 22-October 20, 2023 period, the improvements in performance were greater than we saw in most other countries, with the exception of Spain. Speedtest Intelligence showed the iPhone 15 Plus had a 54% better download speed than the iPhone 14 Plus, the iPhone 15 had a 45% better download speed than the iPhone 14, iPhone 15 Pro Max had a 27% better download speed than the iPhone 14 Pro Max, and iPhone 15 Pro has a 25% better download speed than the iPhone 14 Pro. 

Samsung users also saw increased median download speeds over 5G when using the newer models during the August 11-October 20, 2023 period in the U.S. The Galaxy Z Flip5 had a 15% better download speed than the Galaxy Z Flip4, and the Galaxy Z Fold5 had a 10% better download speed than the Galaxy Z Fold4.

Recommendation: Upgrades for all this holiday season!

No performance boost on iPhone 15 Pro Max in Vietnam

Chart of New Device Performance on 5G in Vietnam

The iPhone 15 Pro Max did not have a statistically better median download speed over 5G than the iPhone 14 Pro Max during the September 22-October 20, 2023 period in Vietnam. There were not enough samples to properly assess the performance of the other three iPhone models. Likewise, there were not enough samples to evaluate the Galaxy Z Flip or the Galaxy Z Fold.

Recommendation: Vietnamese consumers don’t need to upgrade to newer models on performance alone.

Ookla will continue evaluating device performance

We’re excited by the number of countries where mobile device performance increased with the new models and even more excited by the countries where performance is so fast that consumers can look to new modes of connectivity. Even if your country didn’t see the speed boosts you were hoping for, don’t hold back on upgrading if you want to treat yourself or a loved one based on any other number of reasons. Remember to download the iOS or Android Speedtest® app on any new devices to make sure your mobile operator is delivering the speeds you expect.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| July 17, 2023

48 New Ookla Market Reports Available for Q2 2023

Ookla® Market Reports™ identify key data about internet performance in countries across the world. This quarter we’ve provided updated analyses for 48 markets using Speedtest Intelligence® and summarized a few top takeaways below. Click through to the market report to see more details and charts about the countries you’re interested in, including the fastest fixed broadband providers and mobile operators, who had the most consistent service, and 5G and device performance in select countries during Q2 2023. Jump forward to a continent using these links:

Africa | Americas | Asia | Europe | Oceania

Africa

  • Cameroon: Speedtest Intelligence data showed no winner for fastest mobile operator in Cameroon during Q2 2023. blue had the lowest median mobile multi-server latency at 191 ms, while Douala had the fastest median mobile download speed among Cameroon’s most populous cities at 15.51 Mbps.
  • Ethiopia: Safaricom had the fastest median mobile download speed at 35.19 Mbps during Q2 2023. Safaricom also recorded the lowest median mobile multi-server latency at 42 ms, and highest Consistency of 89.4%. Of Ethiopia’s most populous cities, Gondar had the fastest median mobile download speed of 61.22 Mbps.
  • Tanzania: There were no winners over fastest mobile or fixed broadband in Tanzania during Q2 2023. Maisha Broadband registered the lowest median multi-server latency in Tanzania at 14 ms. Of Tanzania’s most populous cities, Dar es Salaam had the fastest median mobile download speed of 26.33 Mbps, while Mbeya had the fastest median fixed download speed of 21.32 Mbps.

Americas

  • Argentina: Personal had the fastest median download speed over mobile (35.05 Mbps) and lowest mobile multi-server latency (38 ms) during Q2 2023. In the fixed broadband market, Movistar recorded the fastest median download speed (98.37 Mbps) and lowest multi-server latency (12 ms). Among Argentina’s most populous cities, Buenos Aires recorded the fastest download speeds across mobile and fixed broadband networks.
  • Belize: Digi had the fastest median mobile download and upload speeds of 17.61 Mbps and 9.88 Mbps respectively during Q2 2023. It also recorded the highest Consistency of 79.8%. smart! recorded the lowest median mobile multi-server latency, of 67 ms. NEXGEN had the fastest median download and upload performance over fixed broadband in Belize at 48.65 Mbps and 47.38 Mbps respectively.
  • Canada: Bell was the fastest mobile operator in Canada with a median download speed of 116.59 Mbps in Q2 2023. Bell also had the fastest median 5G download speed at 208.05 Mbps. Rogers had the fastest median mobile upload speed of 13.29 Mbps, and the highest Consistency of 84.7%. Bell pure fibre was fastest for fixed broadband across both download (277.24 Mbps) and upload (235.27 Mbps) speeds. Of Canada’s most populous cities, St. John’s recorded the fastest median mobile download speed (214.29 Mbps) and Fredericton recorded the fastest median fixed download speed (239.28 Mbps). 
  • Colombia: Movistar was fastest for fixed broadband with a median download speed of 161.28 Mbps in Q2 2023. ETB had the lowest median multi-server latency over fixed broadband at 8 ms. Of Colombia’s most populous cities, Cartagena recorded the fastest median fixed download speed of 109.01 Mbps.
  • Costa Rica: Claro had the fastest median download and upload speeds among mobile operators at 51.88 Mbps and 12.56 Mbps respectively. Liberty had the lowest mobile multi-server latency at 34 ms, and the highest Consistency at 79.7%. Metrocom was fastest for fixed broadband download and upload performance, at 192.00 Mbps and 143.94 Mbps respectively.
  • Dominican Republic: Claro had the fastest median download and upload speeds among mobile operators at 30.60 Mbps and 8.70 Mbps respectively. Viva had the lowest mobile multi-server latency at 44 ms. SpaceX’s Starlink was fastest for fixed broadband at 57.31 Mbps.
  • Ecuador: CNT was the fastest mobile operator in Ecuador with a median download speed of 28.45 Mbps in Q2 2023. It also recorded the highest Consistency of 81.5%. Movistar registered the lowest median multi-server latency in Ecuador at 39 ms. Netlife was fastest for fixed broadband, at 78.36 Mbps.
  • El Salvador: Claro had the fastest median download and upload speeds among mobile operators at 42.00 Mbps and 15.42 Mbps respectively. Movistar registered the lowest median multi-server latency in El Salvador at 65 ms. Cable Color recorded the fastest median fixed download speed (51.14 Mbps), upload speed (47.58 Mbps), and lowest median multi-server latency (35 ms).
  • Guatemala: Claro was the fastest mobile operator in Guatemala with a median download speed of 34.67 Mbps and median upload speed of 20.68 Mbps. Claro also had the highest Consistency with 84.4% of results showing at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed. Claro was also fastest for median fixed download performance, at 40.60 Mbps, while Cable Color was fastest for fixed upload performance, at 26.85 Mbps, and had the lowest median multi-server latency, of 35 ms.
  • Guyana: ENet was the top performing operator in the market, recording a median mobile download and upload speed of 67.58 Mbps and 20.92 Mbps respectively, and a median fixed download and upload speed of 62.40 Mbps and 39.66 Mbps respectively, in Q2 2023. ENet also recorded the lowest median multi-server latency across mobile and fixed networks.
  • Haiti: Digicel was the fastest mobile operator in Haiti with a median mobile download speed of 10.53 Mbps and median upload speed of 6.99 Mbps. SpaceX Starlink had the fastest median fixed download speed at 60.24 Mbps, while Natcom had the fastest median fixed upload speeds (17.76 Mbps) and lowest median fixed multi-server latency at 32 ms. 
  • Jamaica: Flow was the fastest mobile operator in Jamaica with a median download speed of 35.56 Mbps. Flow also had the lowest mobile median multi-server latency at 36 ms. SpaceX Starlink had the fastest median fixed speeds at 84.93 Mbps.
  • Mexico: Telcel had the fastest median download speed over mobile at 48.76 Mbps, and for 5G at 223.93 Mbps. Telcel also had the lowest mobile median multi-server latency at 64 ms. Totalplay was fastest for fixed broadband (87.03 Mbps) and had the lowest median multi-server latency at 24 ms. Among Mexico’s most populous cities, Guadalajara recorded the fastest median mobile download speed of 39.13 Mbps, and Monterrey the fastest median fixed download speed of 78.30 Mbps.
  • Peru: Claro was the fastest mobile operator with a median download speed of 22.67 Mbps, and had the highest mobile network Consistency in the market with 80.4%. Apple devices had the fastest median download speed among top device manufacturers at 29.68 Mbps.
  • Trinidad and Tobago: Digicel had the fastest median download speed over mobile at 37.34 Mbps, and highest Consistency of 87.7%. Digicel+ had the fastest median fixed broadband download and upload speed at 99.11 Mbps and 98.32 Mbps respectively, and the lowest median multi-server latency at 7 ms.
  • United States: T-Mobile was the fastest mobile operator with a median download speed of 164.76 Mbps. T-Mobile also had the fastest median 5G download speed at 220.00 Mbps, and lowest 5G multi-server latency of 51 ms. Spectrum edged out Cox as the fastest fixed broadband provider with a median download speed of 243.02 Mbps. Verizon had the lowest median multi-server latency on fixed broadband at 15 ms.
  • Venezuela: Digitel was the fastest mobile operator with a median download speed of 9.53 Mbps, and had the highest mobile network Consistency in the market with 58.1%. Airtek Solutions had the fastest fixed median download speed of 73.44 Mbps, and lowest median multi-server latency at 8 ms.

Asia

  • Afghanistan: The fastest mobile operator in Afghanistan was Afghan Wireless with a median download speed of 7.17 Mbps. It also had the lowest median multi-server latency at 78 ms, and highest Consistency of 58.1% in Q2 2023.
  • Bangladesh: Banglalink was the fastest mobile operator in Bangladesh with a median download speed of 23.47 Mbps in Q2 2023. DOT Internet was the fastest fixed broadband provider with a median download speed of 90.88 Mbps and had the lowest median multi-server latency at 4 ms.
  • Bhutan: There was no fastest mobile operator in Bhutan during Q2 2023, but TashiCell had the lowest median multi-server latency at 42 ms, and offered the highest Consistency in the market with 83.8%.
  • Brunei: There was no statistical winner for fastest mobile download performance during Q2 2023 in Brunei, but Apple devices had the fastest median download speed at 143.97 Mbps.
  • Cambodia: Cellcard recorded the fastest median mobile download speeds at 31.60 Mbps during Q2 2023. SINET had the fastest median fixed download speed at 42.26 Mbps.
  • China: China Mobile was the fastest mobile operator with a median download speed of 132.81 Mbps. China Mobile also had the fastest median mobile 5G download speed at 279.14 Mbps. China Unicom was fastest for fixed broadband at 222.22 Mbps.
  • Georgia: There was no statistical winner for fastest mobile download performance during Q2 2023 in Georgia. Geocell recorded the lowest median mobile multi-server latency at 39 ms, while Magti recorded the highest mobile Consistency with 90.0%. MagtiCom had the fastest median fixed speed at 27.81 Mbps. MagtiCom also had the lowest median multi-server latency at 11 ms.
  • Indonesia: Telkomsel was the fastest Indonesian mobile operator with a median download speed of 28.71 Mbps. Telkomsel also had the lowest median mobile multi-server latency at 46 ms.
  • Japan: There was no statistical winner for fastest mobile download performance during Q2 2023 in Japan, however Rakuten recorded the fastest mobile upload speed at 19.90 Mbps. So-net had the fastest fixed download and upload speeds, at 276.58 Mbps and 179.51 Mbps respectively, and the lowest median multi-server latency at 9 ms.
  • Malaysia: TIME was the fastest fixed provider in Malaysia with a median download speed of 108.38 Mbps, and had the lowest multi-server latency at 9 ms.
  • Pakistan: Transworld had the fastest median fixed broadband download speed in Pakistan at 17.10 Mbps, and the highest Consistency, at 36.6%.
  • Philippines: Smart delivered the fastest median mobile download speed in the Philippines at 35.39 Mbps. 
  • South Korea: SK Telecom recorded the fastest median mobile download and upload speeds at 161.16 Mbps and 16.37 Mbps respectively. LG U+ had the lowest median multi-server latency in the market at 63 ms. KT delivered the fastest median fixed download speed at 131.09 Mbps.
  • Sri Lanka: SLT-Mobitel delivered the fastest mobile and fixed broadband speeds in Sri Lanka at 20.71 Mbps and 38.97 Mbps, respectively in Q2 2023. Dialog had the lowest median mobile multi-server latency at 35 ms, and the highest Consistency, at 81.8%.
  • United Arab Emirates: etisalat by e& recorded the fastest median download speeds across both mobile and fixed, at 216.65 Mbps and 261.98 Mbps respectively in Q2 2023. etisalat by e& also had the fastest median 5G download speed at 680.88 Mbps and lowest median mobile multi-server latency at 35 ms. du recorded the lowest fixed multi-server latency, at 12 ms.
  • Vietnam: Vinaphone had the fastest median mobile download speed in Q2 2023, at 52.58 Mbps. It also had the lowest median mobile multi-server latency at 34 ms, and highest Consistency at 94.8%. Viettel was the fastest fixed provider with a median download speed of 105.72 Mbps.

Europe

  • Albania: Digicom was the fastest fixed broadband provider in Albania in Q2 2023, recording a median download speed of 93.40 Mbps. It also recorded the highest Consistency in the market, at 86.0%. There was no winner for fastest mobile operator in the market.
  • Belgium: Proximus recorded the fastest median mobile download speed during Q2 2023, at 78.01 Mbps. It also recorded the highest Consistency in the market, at 90.5%. Telenet had the fastest median fixed download speed at 143.42 Mbps. Among Belgium’s most populous cities, Ghent recorded the fastest median mobile download speed of 187.90 Mbps, and Antwerp the fastest median fixed download speed of 87.72 Mbps.
  • Denmark: YouSee was the fastest mobile operator in Denmark with a median download speed of 140.59 Mbps. Hiper was fastest for fixed broadband at 268.02 Mbps.
  • Estonia: The fastest mobile operator in Estonia was Telia with a median download speed of 101.32 Mbps. Telia also had the lowest median multi-server latency on mobile at 31 ms. Elisa was the fastest fixed broadband provider, with a median download speed of 94.70 Mbps.
  • Finland: DNA had the fastest median mobile download speed at 99.07 Mbps. Lounea was fastest for fixed broadband at 105.84 Mbps and had the lowest median multi-server latency at 11 ms.
  • Germany: Telekom was the fastest mobile operator in Germany with a median download speed of 93.39 Mbps, and a median download speed with 5G at 187.25 Mbps. Vodafone recorded the fastest fixed broadband performance, with a median download speed at 121.76 Mbps. It also recorded the highest Consistency in the market, at 83.8%.
  • Latvia: BITĖ was the fastest mobile operator in Latvia during Q2 2023, with a median download speed of 114.51 Mbps. LMT recorded the lowest mobile multi-server latency, at 26 ms.  Balticom was fastest for fixed broadband with a median download speed of 243.92 Mbps. Balticom also had the lowest median fixed broadband multi-server latency at 4 ms.
  • Lithuania: The mobile operator with the fastest median download speed was Telia at 117.68 Mbps in Q2 2023. It also recorded the highest Consistency in the market, at 95.0%. Cgates was fastest for fixed broadband with a median download speed at 161.67 Mbps.
  • Poland: UPC was the fastest provider for fixed broadband with a median download speed of 223.32 Mbps in Q2 2023. There was no statistical winner for fastest mobile operator during Q2 2023, however Plus recorded the fastest median 5G download performance, at 153.19 Mbps.
  • Switzerland: Salt blazed ahead for the fastest fixed broadband in Switzerland, with a median download speed of 358.73 Mbps. Salt also had the lowest median multi-server latency over fixed broadband at 8 ms, and highest Consistency in the market, at 94.1%.
  • Turkey: Turkcell was the fastest mobile operator in Turkey with a median download speed of 58.52 Mbps. Türk Telekom had the lowest median mobile multi-server latency at 39 ms. TurkNet was fastest for fixed broadband, with a median download speed of 62.80 Mbps. It recorded the lowest median fixed multi-server latency, at 13 ms, and highest Consistency, at 80.5%. Among Turkey’s most populous cities, Istanbul recorded the fastest median download speeds across mobile and fixed, of 39.89 Mbps, and 40.27 Mbps respectively.

Oceania

  • New Zealand: Speedtest Intelligence data showed no winner for fastest mobile operator in New Zealand during Q2 2023. 2degrees had the lowest median mobile multi-server latency at 40 ms, and the highest Consistency, at 91.6%.

The Speedtest Global Index is your resource to understand how internet connectivity compares around the world and how it’s changing. Check back next month for updated data on country and city rankings, and look for updated Ookla Market Reports with Q3 2023 data in October.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 4, 2019

In-Depth Analysis of Changes in World Internet Performance Using the Speedtest Global Index

A lot has changed in the two years since 2017 when we first began ranking mobile and fixed broadband speeds of countries around the world with the Speedtest Global IndexTM. 5G is being deployed around the world and fiber continues to make gigabit speeds a reality in more and more countries. We’ve been tracking it all and are here to report on how much speeds have increased, which countries are leading internet performance and which are falling behind, and what trends we see across continents.

World mobile speed increased 21.4% with fixed broadband up 37.4%

World-Download-Speeds-2019-OG2

Looking just at the last year, the world’s mean download speed over mobile increased 21.4% from 22.81 Mbps in July 2018 to 27.69 Mbps in July 2019. Mean upload speed over mobile increased 18.1% from 9.13 Mbps to 10.78 Mbps. The world average for download speed over fixed broadband increased 37.4% from 46.48 Mbps in July 2018 to 63.85 Mbps in July 2019. Mean upload speed over fixed broadband increased 48.9% from 22.52 Mbps to 33.53 Mbps.

Shake-ups in the country rankings for internet performance

Fastest-Countries-Mobile-2018-2019

Mobile speeds in the fastest countries have skyrocketed in the past year which has dramatically shifted the rankings. South Korea, which was not even in the top ten a year ago, saw a 165.9% increase in mean download speed over mobile during the past 12 months, in large part due to 5G. Switzerland’s mean download speed increased 23.5%. Canada’s was up 22.2%, Australia 21.2%, the Netherlands 17.3%, UAE 11.1%, Malta 10.3% and Norway 5.8%. Qatar remained in the top ten, although the country’s mean download speed over mobile actually dropped 1.4% from July 2018 to July 2019.

Individual mobile operators can make a huge difference in a country’s speeds. In 2017 we were excited to see Telenor uncap their mobile speeds, which drove Norway to the top of the Speedtest Global Index. A big part of South Korea’s mobile success in the past year is the way KT, LG U+ and SK Telecom banded together to release 5G at the same time. Switzerland has also benefited from 5G and Sunrise leads the country with 262 5G deployments across the country while Swisscomm has 52.

Fastest-Countries-Fixed-2018-2019

Fixed broadband rankings on the Speedtest Global Index have not changed as dramatically during the past 12 months as those on mobile. Singapore remains the fastest country with an increase in mean download speed over fixed broadband of 5.6%. Taiwan had the largest jump in speeds among the top 10 with a 166.5% improvement in fixed download speed between July 2018 and July 2019. Mean download speed over fixed broadband increased 52.4% in South Korea, 26.4% in Macau, 21.7% in Romania, 21.0% in Switzerland, 19.3% in the United States and 3.5% in Hong Kong.

Monaco and Andorra did not have enough tests to qualify for the Speedtest Global Index one year ago, but massive fixed broadband improvements in both countries inspired us to lower our test count threshold for inclusion and also share these smaller countries’ success stories.

Technologies paving the way: 5G and gigabit

The presence of 5G is not enough to change a market

As discussed above, 5G has the potential to rocket a country to the top of the mobile rankings on the Speedtest Global Index. In practice, we’ve seen 5G speeds that were over 1000% faster than those on LTE.

Mobile-Download-Speeds-by-Country

In reality, though, unless 5G is commercially available widely across a country and from all mobile operators (as was the case in South Korea), the change in speeds at the country level is not that significant. Though commercial 5G was launched widely across Switzerland by Sunrise and Swisscom in April 2019, the country’s mean download speed only increased 2.8% in the three months since. The average mobile download speed in the U.S. has actually declined slightly since 5G was initially deployed. This is because 5G is still only available in a very limited number of markets to consumers with 5G-capable devices.

Visit the Ookla 5G Map for the latest on 5G deployments across the globe.

Gigabit is a game-changer, if you can get it

Unlike 5G, fiber connections have been rolling out since 2007, opening up the possibility of gigabit-speed fixed broadband. That said, it’s costly and time-intensive to lay miles and miles of fiber so progress has varied widely across the globe.

Gigabit-Test---Performance_Singapore-1

Geographically small countries like Singapore have the advantage when it comes to fiber, because It’s easier and cheaper to lay fiber optic cable across the country’s small footprint. Singaporean internet service providers (ISPs) have used this advantage to go beyond mere gigabit and offer connections as fast as 10 Gbps. This is reflected both in Singapore’s dominance of the fixed rankings on the Speedtest Global Index and in the fact that 2.87% of their total Speedtest results over fixed broadband are gigabit-speed (800 Mbps or higher).

Gigabit-Test---Performance_Brazil-1

Brazil offers a good contrast for how difficult it can be for gigabit to reach the masses. While the first Brazilian ISP to offer fiber-to-the-premises (FTTP) initially did so in 2007, easy access to gigabit speeds was slow to follow. However, that may be starting to change. Between June and July 2019 we saw a large uptick in gigabit-speed results in Brazil, where the proportion of gigabit speed tests increased from 0.02% of total fixed broadband tests to 0.17%. This corresponded with a large increase in mean download speed at the country level.

Comparing world mobile and fixed broadband at a glance

We were curious to see just how different internet performance experiences were around the world, so we plotted average mobile download speed against average download speed on fixed broadband. All of the graphs below use a percentage difference from the global average, a number that changed between 2018 and 2019.

fade-Performance-vs-Global---Quadrant-All

Speed Leaders

There was not much change in the list of countries that showed above-average download speeds on both mobile and fixed broadband between July 2018 and July 2019, the “Speed Leaders.” What did change was that fixed broadband speeds increased significantly enough among the group to bring the whole pack closer to Singapore and Hong Kong. On the mobile axis, South Korea’s major increase in download speed made that country more of an outlier, pushing the boundaries of what great performance can look like.

Fixed-Focused countries

Between July 2018 and July 2019 we saw the number of countries considered to be “Fixed-Focused” (having faster download speeds over fixed broadband than the world average while their average mobile download speeds were slower than average) increase. Ireland was the only country that solidly fit this category in 2018. Thailand and Chile started near the midline for fixed speeds and below-average for mobile speeds in 2018. 2019 found both countries squarely in the Fixed-Focused category. Israel also edged into this category as their mobile download speed fell between July 2018 and 2019.

Mobile-Focused countries

The “Mobile-Focused” category saw the most movement between July 2018 and July 2019 as some countries (the UAE and Qatar) increased their fixed speeds sufficiently to join the Speed Leaders. Meanwhile, Bosnia and Herzegovina’s mobile download speed increased year-over-year to move them into the Mobile-Focused quadrant. Georgia’s mobile download speed decreased enough to move them from Mobile-Focused to Speed Laggers.

It will be interesting to see how many of these Mobile-Focused countries double down on their mobile investments and explore 5G alternatives to fixed broadband.

Speed Laggers

No country wants to be in the position of having slower than average mobile and fixed broadband speeds. We saw 57 countries in this “Speed Laggers” quadrant in July 2018 and 78 in July 2019. This increase is mostly due to our expansion of the number of countries we consider for the Speedtest Global Index based on test count. There were enough countries in this category that we’ve considered them separately by continent below.

Regional views of mobile and fixed broadband performance

Mobile-and-Fixed-Broadband-Improvement-by-Continent-02

We aggregated Speedtest results by continent to analyze mobile and fixed broadband performance by continent.

Mobile-and-Fixed-Performance-by-Continent-01

Asia had the highest percentage increase in mobile download speed followed by North America, Oceania, South America, Africa and Europe. Oceania had the fastest mean download speed in July 2019. North America placed second, Europe third, Asia fourth, South America fifth and Africa sixth.

On the fixed broadband side, South America saw the highest percentage increase in download speed. Asia came in second, Europe third, Africa fourth, North America fifth and Oceania sixth. North America had the fastest mean download speed in July 2019. Europe was second, Asia third, and Oceania fourth. As we saw with mobile, South America and Africa again ranked fifth and sixth, respectively.

A zoomed-in view of the speed quadrants separated by continent offers a more detailed view of each country’s role in these rankings.

Africa mostly lags in internet speeds

2019-Performance-vs-Global---Africa

In July 2019, all but two African countries in the Speedtest Global Index fell into the Speed Laggers category, having mobile and fixed broadband speeds that were below global averages. The exceptions were South Africa and Guinea, which both had fast enough mobile speeds to place them in the mobile-focused quadrant.

Asian markets show a wide breadth of internet performance

2019-Performance-vs-Global---Asia

Asia was the most diverse continent we examined in terms of internet performance. We saw a plurality of countries in each of the four quadrants in July 2019. Most of the Speed Leaders were in East Asia: China, Hong Kong (SAR), Japan, Macau (SAR), South Korea, and Taiwan. If we include Singapore, another Speed Leader, these are among the wealthiest nations in Asia (using GDP per capita). Two of Asia’s Fixed-Focused countries are in Southeast Asia (Malaysia and Thailand) and one is in the Middle East (Israel).

The Speed Laggers category contained countries from South Asia (including Afghanistan, India and Pakistan), Southeast Asia (Brunei, Cambodia, the Philippines and Vietnam) and the Middle East (Jordan). Mobile-Focused countries in Asia were mostly Middle Eastern, including Kuwait, Lebanon, Oman, Saudi Arabia and Turkey.

European mobile performance is mostly strong, fixed varies

2019-Performance-vs-Global---Europe

With the exception of Ireland, the European countries on the Speedtest Global Index fell into the Speed Leaders, Mobile-Focused, and Speed Laggers categories. All of the Speed Laggers (Belarus, Kazakhstan, Russia and the Ukraine) were from Eastern Europe. Countries from Southeast Europe (including Albania, Bosnia and Herzegovina, Croatia, Greece, Montenegro, Moldova, Serbia and Slovenia) and Central Europe (Austria and the Czech Republic) made up the bulk of the Mobile-Focused category.

Speed Leaders included countries from the Baltics (Estonia, Latvia and Lithuania), the Nordics (Denmark, Norway and Sweden), Central Europe (Poland and Romania), and Western Europe (including Belgium, France, Germany, the Netherlands, and Spain).

North American internet performance is sharply divided

2019-Performance-vs-Global---North-America

Canada and the U.S. are the only two North American countries in the Speed Leaders category. Panama is the only North American country under Fixed-Focused. Mexico and all of the Central American countries fall into the Speed Laggers category. There are no North American countries that are Mobile-Focused.

Each country in Oceania has a very different internet story

2019-Performance-vs-Global---Ocean

Oceania is represented in three of the four quadrants: Speed Leaders (New Zealand), Mobile-Focused (Australia) and Speed Laggers (Papua New Guinea) with Fiji straddling the divide between Speed Laggers and Mobile-Focused.

South America mostly lags in mobile and fixed internet speeds

2019-Performance-vs-Global---South-America

Most of the South American countries represented on the Speedtest Global Index are in the Speed Laggers quadrant (Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, Suriname and Venezuela). Chile is an exception, being part of the Fixed-Focused group, as is Uruguay which sits in Mobile-Focused.

Global internet speeds are improving on average and 5G and gigabit are compounding those advances where available. However, not all countries are benefitting equally. We’ll be interested to see how 5G continues to push mobile speeds in the next year and also whether 5G Wi-Fi becomes a game changer for fixed broadband. Remember to check the Speedtest Global Index on a monthly basis for updated country rankings. And take a Speedtest to make sure your experience is represented in your country’s averages.

Editor’s Note: This article was edited on September 10, 2019 to correct an error in the labeling on the first image. The colors in a later image were updated for consistency.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 13, 2020

Tracking COVID-19’s Impact on Global Internet Performance (Updated July 20)

We are no longer updating this article as internet speeds in most countries have stabilized to pre-pandemic levels. For ongoing information about internet speeds in specific countries, visit the Speedtest Global IndexTM or contact our press team.

Ookla® closely monitored the impact of COVID-19 on the performance and quality of global mobile and broadband internet networks in the early days of the pandemic. We shared regular information based on Ookla data to assist in the understanding of this unprecedented situation. You can still download the July 20, 2020 CSV here which contains all the public data we tracked in this article. If you are looking for information on internet or online service outages, please check Downdetector®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| June 30, 2022

The Philippines is a Duopoly No More: Assessing DITO’s Impact on 4G and 5G Performance

The Philippines is a country with the highest number of social media users globally. Filipinos also spend a lot of time online —according to the Digital 2022 report, internet users aged 16 to 64 spent an average of 10 hours and 27 minutes using the internet each day. Yet, the Philippines suffer in terms of having relatively low mobile internet speeds due to challenging geography and affordability. Recently, the Filipino mobile market witnessed the arrival of a third mobile player, DITO whose ambitions are to disrupt a duopoly of Globe and Smart, owned by PLDT (Philippine Long Distance Telephone Company). In this article we will review the current state of the Filipino mobile market, one year after it became a three-player market.

Key takeaways

  • The third operator, DITO, entered the market in March 2021 and is working to expand its market share. The operator has met all of its coverage and performance obligations, and it plans further investment and expansion of its 4G and 5G networks.
  • Overall 4G performance improved in the country thanks to a mix of more operator investments and regulatory reforms. Smart led on median 4G download speed in Q1 2022 at 18.57 Mbps. DITO, a 4G/5G player, had the best 4G Availability in Q1 2022 at 91.2%.
  • 5G Availability improved partially thanks to easing of the Right of Way (RoW) rules but also operators’ investment into 5G networks. Smart won both in terms of 5G speeds and 5G Availability in Q1 2022, it recorded 200.43 Mbps median download speed and 25.5% 5G Availability, ahead of Globe with 121.29 Mbps download speed and 15.3% 5G Availability. DITO has just started rolling out a 5G network.
  • Consumer attitudes shifted in a positive direction in the past year, both in terms of NPS score and rating of mobile operators.

Reintroducing a third player into the Filipino market

In 2011, PLDT acquired Digitel, which meant that the Philippines turned into a two-operator mobile market. This didn’t fare well for the Filipino consumers. A 2014 study by the think tank LIRNEasia found that internet users in the Philippines have paid more for worse connectivity compared to other Asian countries with investment into the telecom sector held back. A third player was introduced to the market to add competition, to improve network performance, and to reduce prices in the market. In November 2018, the Department of Information and Communications Technology (DICT) and the National Telecommunications Commission (NTC) declared Mislatel (now DITO Telecommunity Corporation), a new major telco player. DITO’s launched commercial operations in March 2021 in Visayas and Mindanao.

DITO market share after a year of commercial availability

Entering an already saturated telecom market wasn’t an easy task. According to GSMA Intelligence, Filipino market penetration stood at 137.5% with an average of 2.1 SIMs per user in Q1 2021. In addition, the new operator’s license came with coverage and performance obligations, which are tracked by technical audits performed on behalf of the NTC. Repetitive failure to deliver on its commitments would result in the loss of its franchise and the forfeiture of a multi-billion-Peso bond. DITO committed to a five-year network rollout plan as follows:

  • First Year: commitment to reach more than 37.01% country population with a minimum average broadband speed of 27 Mbps — DITO achieved 37.48% population coverage as per February 2021 Audit
  • Second Year: DITO exceeded its 51.01% population coverage target (achieved 52.57% population coverage) as per September 2021 Audit.
  • Third Year: 70% population coverage audited in July 2022, DITO’s current coverage is around 64%-65%.
  • Fifth Year: 84% population coverage obligation, which the operator itself has increased to over 90% by the end of its five-year network rollout program and average mobile internet speed of 55 Mbps speed.

As a result, the newcomer’s strategy wasn’t to start a price war with the incumbent operators. Rather, the goal is to win consumers’ mindshare by delivering faster speeds, differentiated customer experience and simpler products. The operator tapped into its parent company’s distribution network — retail stores of Udenna Group and gasoline stations of Phoenix Petroleum to distribute its services. It also leveraged China Telecom’s know-how and funding.

One year on, in Q1 2022, Globe was the market leader by subscriber numbers, with 87.4 million, Smart followed with 70.3 million. The newcomer, DITO, held a 1% market share — on March 15, 2022 it announced it had 7 million subscribers, which is lower than we would expect from a new market entrant. DITO targets 12 million subscribers by year end, which seems within its reach, as it has recently announced reaching 9 million customers as of June 2022. Its gains are aided by its promotional packages such as unlimited data for 30 days promotion with 25 GB of data, unlimited text and 300 minutes of calls. One of DITO’s challenges is that it doesn’t operate 2G and 3G networks so its customers have to have 4G-capable phones.

Chart of mobile operator market share in the Philippines

Furthermore, the introduction of Mobile Number Portability (MNP) in September 2021 could shift the landscape. MNP allows subscribers to keep their existing mobile number when changing mobile providers, helping to remove the hassle of losing an existing number when switching operators. This hasn’t been as successful as expected — with only 5,000 requests being made in a space of three months (September to December 2021). In time, and with more customer education, we foresee MNP to have more of an impact on the market.

Philippines catching up on 4G

Chart of 4G performance in Philippines in comparison to other south eastern Asian countries

Using Speedtest Intelligence® data, we compared 4G performance in the Philippines against that of its regional peers in Q1 2022. Singapore came first with a 44.11 Mbps median 4G download speed ahead of Vietnam (34.89 Mbps), followed by Thailand (24.86 Mbps) and Malaysia (22.41 Mbps). Across Indonesia, the Philippines, and Cambodia, the 4G median speeds were well under 20 Mbps, with the Philippines coming with a 15.53 Mbps median download speed and a 5.14 Mbps median upload speed.

Smart leads on median 4G download speed; DITO on 4G Availability

Chart of LTE performance comparison in Q1 2022 versus Q1 2021 among operators in the Philippines

Using Speedtest Intelligence® data, we analyzed LTE Performance in the Philippines comparing Q1 2021 (when DITO commercially launched), and Q1 2022 (almost one year of DITO being in operation). The overall LTE performance has improved — increasing from 11.15 Mbps in Q1 2021 to 15.53 Mbps in Q1 2022. Smart came first in terms of median LTE download speed in Q1 2022, at 18.51 Mbps followed by DITO (15.77 Mbps) and Globe (12.59 Mbps). However, Dito’s median 4G speeds have decreased over a space of a year, which is quite common as a network gets more congested. Latency, on the other hand, has improved across all operators, especially DITO which recorded latency of 26 ms in Q1 2022 versus 35 ms in Q1 2021.

Analysis based on data from Speedtest Intelligence shows that 4G Availability — the proportion of users on all devices who spend the majority of their time connected to 4G technology — has also improved to 84.8% in Q1 2022 from 80.6% in Q1 2021. One important distinction to bear in mind is that while 4G/5G Availability measures the time users spend on a 4G or 5G technology, coverage is a measurement of space and geo-spatial availability. Therefore, operator’s network coverage is just one part of the story. Compatible handsets, SIMs, and tariffs are important factors that influence it.

Since DITO is a 4G-only operator, it is not surprising that it also had the best 4G Availability in Q1 2022 (91.2%), ahead of Globe (84.9%) and Smart (83.8%) that provide access to all network technologies 2G, 3G, 4G, and 5G. Additionally, DITO, despite facing challenges raising funding, plans to invest PHP 50 billion ($915 million) during 2022 in the network roll out in order to adhere to its license obligations, which we outlined here, that specify its population coverage and network speeds.

Other operators also continue to commit capital expenditures for network investment. For instance, Globe Telecom earmarked PHP 89 billion ($1.6 billion) for CAPEX this year, and in Q1 2022 already spent PHP 21 billion ($384 million) — 10% higher than a year before, of which 82% was dedicated to data network builds “to help boost mobile and internet experiences for a greater number of Filipinos.” The operator has set a goal of building more than 1,700 new cell sites across the country in 2022 to extend its geographic reach and to expand beyond the 1,407 sites it deployed in FY21. In the first three months of this year it built out 234 cell sites nationwide, upgraded 2,344 mobile sites to 4G, and installed 380 5G sites.

Our analysis suggests that DITO’s entry combined with regulatory changes, resulted in more network investment and an overall improvement in 4G coverage and performance across all operators. As such, Smart reported that on December 31, 2021, Smart had a total of 38,600 4G/LTE base stations, which has further increased to 39,500 in Q1 2022. This corresponds to population coverage across Smart’s 3G, 4G and 5G networks of 97% in Q1 2022. The majority of devices (81%) are “latched” onto the operator’s 4G network.

Caloocan led on 4G speeds and 4G Availability

Map of LTE performance in Philippines cities

In the Philippines, up to one third of its population resides within Metro Manila, which comprises 16 cities, including the three most populous cities: Quezon (2.9 million), Manila (1.8 million), and Caloocan (1.6 million). Manila, the capital city, is one of the most densely populated cities in the world. Caloocan, Quezon, and Manila came closely together in terms of 4G performance. Smart came first in those three cities: Caloocan (28.66 Mbps), Quezon City (28.24 Mbps), and Manila (30.88 Mbps). DITO was fastest in Cebu, it recorded a 16.60 Mbps median download speed in Q1 2022 but its median upload speed was on par with Smart. While in Davao City, the biggest city outside of Metro Manila, DITO and Smart went head to head with 7.17 Mbps and 6.86 Mbps median download speed, respectively.

Based on Speedest Intelligence data, Caloocan performed best in terms of 4G Availability but 4G Availability improved across all five cities. Quezon and Manila showed the best year-on-year improvement, increasing its 4G Availability from 81.8% in Q1 2021 to 86.7% in Q1 2022 (Quezon) and 83.5% to 88.2% (Manila). Despite being a challenger, DITO managed to come first in terms of 4G Availability in a number of locations: Caloocan (98.3%), Cebu (80.0%), and Davao City (88.9%). Globe won 4G Availability in Quezon (88.3%) while there was not a sufficient statistically significant difference in Manila to declare a winner.

The Philippines fared well in 5G performance and 5G Availability

Chart of 5G performance in souther eastern Asian countries

According to Speedtest Intelligence data, Singapore led Southeast Asian on median 5G upload speeds in Q1 2022, Thailand and the Philippines followed with 207.27 Mbps and 163.51 Mbps median download speed, respectively. We commented on the Singaporean roll out strategy in our recent article.

In terms of 5G Availability, (the proportion of users on 5G-capable devices who spend a majority of their time on 5G networks), Thailand came first among its regional peers. Thailand was one of the first markets to launch 5G in the Asia Pacific region, with AIS and TrueMove H both launching commercial 5G services in Q1 2020, shortly after the conclusion of the country’s 5G auction. In the Philippines, 5G Availability was 18.1% in Q1 2022, ahead of Singapore (8.9%) and Indonesia, where operators launched 5G in select cities in June 2021, which explains the very low 5G Availability in Q1 2022 at 0.4%.

The Philippines looks to 5G to achieve imperative digital transformation

The importance of 5G technology and its role in enabling digital transformation is one of the pillars of the National Broadband Plan (NBP) approved in 2017. It outlines strategies and initiatives that should be taken to increase accessibility, affordability, and network quality. NBP also addresses policy and regulatory issues, such as spectrum, infrastructure policy, and modernizing regulations. Apart from the release of 5G spectrum in 3.3 GHz and 3.5 GHz bands, the Filipino government also supports 5G via a technology neutral policy, where all existing frequency bands can be used for 5G deployment.

Spectrum is one part of the puzzle

Various blocks of spectrum in and around 3.5 GHz have been awarded on a technology-neutral basis and are suitable for 5G usage. For instance, Smart, in its Q1 2022 results, reported that its 1800 MHz frequencies, previously used for 2G service, were being reallocated to provide 4G LTE service to handle the increased volume of data traffic. In addition, the newcomer, DITO, was awarded various blocks of frequencies, including spectrum at 700 MHz, 900 MHz, 2000 MHz, 2100 MHz, 2600 MHz, 3300 MHz, and 3500 MHz.

Sharing passive infrastructure

The terrain of the country poses substantial challenges related to network deployments — the Philippines comprises around 7,640 islands — about 2,000 of which are inhabited. To expedite the construction of telecom towers, especially in the unserved and underserved areas, the DICT issued guidelines on Shared Passive Telecommunications Tower Infrastructure (PTTI). The Philippines government has been pushing since September 2018 to attract investment from international tower companies by promising to streamline the cumbersome procedures required to build and connect towers. Operators are also looking to rationalize their tower portfolio: in April 2022, PLDT sold its towers for PHP 77 billion ($1.4 billion) to Axiata’s Edotco unit and EdgePoint Infrastructure. This is to support DICT’s goal of improving tower density via tower sharing. PLDT/Smart retained ownership of the active infrastructure such as antennas, radios and fiber backhaul, TowerCos own the passive infrastructure. Globe isn’t averse to selling its passive infrastructure either, as it works with various tower companies for its network rollout. The newcomer, DITO, had to catch up pretty fast in terms of network buildout — since 2019 it built close to 5,000 cellular towers, over 100 data centers, and laid out more than 30,000 kilometers of fiber cable.

Fortifying infrastructure to ensure network resiliency

Another challenge is the country’s propensity to natural disasters. Ookla’s data showed that the country’s internet speed saw a slight decline in January 2022, due to infrastructure damages brought in 22 provinces by Typhoon Odette. To future-proof the network for that, PLDT launched a project to deploy additional submarine fiber links to upgrade connectivity in Luzon. The project will replace old domestic fiber optic network (DFON) links and enhance the resiliency of PLDT’s network, and fortify existing aerial cables with underground inland cables to ensure network resiliency.

Furthermore in March 2022, DICT unveiled a plan to spend PHP 50 billion ($915 million) over the next three years, to improve the country’s digital infrastructure, as within two years only 2,000 towers out of 50,000 needed have been built.

Smart wins the 5G game in the Philippines

Chart of 5G performance among top providers in the Philippines

5G continues to advance in the Philippines. The operators have launched 5G mobile networks in 2020, not long after the Thai operators. Globe initially launched 5G technology for Fixed Wireless Access (FWA) in selected towns in June 2019, followed by 5G enhanced Mobile Broadband (eMBB) in February 2020 in Metro Manila, at the start available to premium “Globe Platinum” customers. Smart launched 5G network in July 2020, originally targeting postpaid subscribers in Metro Manila that had Smart-certified handsets — including devices from Huawei, Samsung, RealMe and Vivo — and 5G-activated SIM. Both operators utilized spectrum in the 3,500 MHz band, which is considered the sweet spot in terms of 5G network capacity and coverage. Our data shows that Smart recorded 200.43 Mbps median download/19.67 Mbps median upload speed in Q1 2022 ahead of Globe’s 121.29 Mbps download/ 9.93 Mbps upload.

Country-level 5G Availability almost doubled within a space of a year — from 9.4% in Q1 2021 to 18.1% in Q1 2022. Part of this is related to easing of the Right of Way (RoW) rules, which were adapted and rewritten in March 2021, when the Department of Public Works and Highways (DPWH) issued an order lifting the ban on the construction of critical infrastructure, particularly cell sites, along national roads. The Philippines are not the only country that benefits from RoW reform. In October 2021, India’s Department of Telecommunications (DoT) revised the Indian Telegraph Act Right of Way (RoW) rules which makes it easier to install aerial optical fiber cable in the country. To circumvent digging into the streets to lay fiber, the idea of deploying overhead fiber on street furniture such as light poles and traffic lights has been put forward.

Smart led in terms of 5G Availability, it reached 25.5% in Q1 2022, ahead of Globe (15.3%), due to different spectrum deployment strategies these operators take. Smart had 1.6 million connected 5G unique devices on its network in Q1 2022, more than triple the level than a year prior (376,000 in Q1 2021) while at end-March 2022, Globe logged over 2.0 million devices in its 5G network.

The operators plan further investment in 5G. In its Q1 2022 results, Smart’s parent company — PLDT — revised its 2022 CAPEX guidance to PHP 85 billion from PHP 76-80 ($1.39 – $1.46 billion) due to increased investment in the 5G rollout in different parts of the country. In December 2021, the US Trade and Development Agency (USTDA) awarded a grant to Smart to expand 5G to 96% of population and to support Smart’s investment in equipment and services from Cisco Systems. In Q1 2022, Smart reported its mobile data traffic grew 30% year-on-year to 1,010 petabytes. The number of its 5G base stations increased from 5,000 in 2020 to 7,300 in February 2022, corresponding to 66% 5G population coverage in Q1 2022. Aside from boosting its 5G network rollout, Smart introduced new 5G services to attract and migrate more data users to 5G, Signature Plans+, the first postpaid line-up in the country featuring Unlimited 5G, and also introduced the country’s first Unli 5G data offers for prepaid subscribers in April 2021.

Globe added 390 new sites in the first three months of 2022, extending its 5G network reach to 95% of NCR (National Capital Region) and 84% of key cities in Visayas and Mindanao. In 2021, Globe spent PHP 92.8 billion to achieve 2,000 5G outdoor sites and in-building solutions, build 1,407 new cell sites, and install 1.4 million fiber-to-the-home lines. Globe’s 5G services utilize a virtual 5G core network to deliver both FWA and mobile broadband service in areas where fiber deployment is challenged by various permit and RoW issues.

DITO selected Nokia to deploy 5G services in the island of Mindanao in May 2021 to augment an existing partnership on 4G roll out. In March 2022, Dito started the rollout of its 5G home Wi-Fi service pilot in 146 villages in the Metro Manila area. Villages in the City of Manila, Caloocan City, and Quezon City will be the first to access up to 500 Mbps of download speed through the Dito 5G Home WiFi Starter Kit. DITO 5G network isn’t available widely, we have however seen some 5G tests in Caloocan, where the operator reached a 5G median download speed of 512.66 Mbps in Q1 2022.

Consumer attitudes improve

To assess whether there has been a shift in the consumer’s attitude towards mobile operators over the past year, we utilized Speedtest® Consumer Sentiment data, which is gathered from single-question surveys presented to users at the end of a Speedtest. This dataset provides rich insights into customer satisfaction over time, as well as competitive benchmarking, by providing data on both Net Promoter Score (NPS) and customers’ rating of their providers. Upon its entry into the market, DITO was rated most highly, which reflected its approach to winning customers’ mindshare. This, however, has changed — as of Q1 2022, Smart came first in ratings. Noteworthy though, is the overall improvement across operators, which is also linked with the mobile speeds increase.

Chart of five-star ratings of top mobile providers in the Philippines

Comparing NPS score to providers’ performance it is clear that better speeds impacted customer perception of operators. In Q1 2021, NPS for all cellular technologies was -34.53 with an average download speed of 6.47 Mbps, which improved to -25.32 in Q1 2022 (8.75 median download speed).

We’ll continue using data from Speedtest Intelligence to see how 4G and 5G in the Philippines improves with additional operator investment and how consumers benefit.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| December 10, 2020

Massive Expansions and Huge Improvements in Speed: The Worldwide Growth of 5G in 2020

The rapid expansion of 5G in countries across the globe was a bright spot in a year that needed one. But just how great is the news? We examined Speedtest Intelligence® data from over 60.5 million Speedtest® results during Q3 2020 to see how much speeds have improved, where download speeds are the fastest at the country and capital level, where 5G deployments have increased and what worldwide 5G coverage looks like now. We also looked at countries where 5G doesn’t yet reach to understand where good news might be on the horizon.

We have only included countries with commercially available 5G on these lists in order to provide a more accurate view of the performance consumers can reasonably expect. While our data shows results for many countries where 5G is not yet commercially available, these tests are likely results from engineers testing their own networks. In addition, we’re only providing analysis for countries with more than 200 samples during Q3 2020. The bars shown in our charts are 95% confidence intervals, which represent the range of values in which the true value is likely to be. Countries marked in tables with an asterisk first launched 5G commercially in 2020.

5G downloads were 954% faster than 4G at the global level

The worldwide median download speed over 5G was 954% faster than that over 4G during Q3 2020. Median upload speed over 5G was 311% faster than that over 4G. Consumers are eagerly adopting the new technology and many have wanted to measure the full throughput capacity of their network connection. In Q3 2020 alone, there were 4,324,788 Speedtest results over 5G.
Median-Speeds-Worldwide_1220-1

United Arab Emirates had the fastest 5G

United Arab Emirates topped the list of countries with the fastest top 10% 5G download speed in Q3 2020. Top 10% (or 90th percentile) measures the speeds seen by the fastest 10% of users and is a way to gauge what each country’s networks are capable of. Saudi Arabia was second for top 10% 5G download speed, Norway third, Spain fourth and Japan fifth.
Fastest-Countries-Top-5G-Download-Speed_1220-2

Another way to measure 5G performance is to look at median 5G download speed, which is a better predictor of the kind of performance most 5G customers can expect. Norway was the country with the fastest median download speed over 5G during Q3 2020. U.A.E. was second in this category, South Africa third, Saudi Arabia fourth and Spain fifth.
Fastest-Countries-Median-5G-Download-Speed_1220-2

It’s notable that Japan was on the list of 10 countries with the fastest top 10% 5G download speed but not on the list of 10 countries with the fastest median download speed over 5G. No matter how fast a country’s mobile infrastructure is, many other factors go into median 5G speeds, including device adoption and spectrum allocation.

Abu Dhabi tops list of 5G speeds in world capitals

Our examination of 5G performance for 18 world capital cities with 5G during Q3 2020 found that Abu Dhabi had the fastest median download speed over 5G at 546.81 Mbps. Riyadh was second, Madrid third, Seoul fourth and Kuwait City fifth. As we saw at the country level, median upload speed was much lower than download speed.
Median-5G-Performance-Capitals_1220-2

How 5G performance and time spent compare within regions

We looked more closely at 5G performance across several intergovernmental organizations and trade blocs to get a better sense of how countries are performing in comparison to their neighbors and trade partners. We also calculated Time Spent on 5G, the proportion of time that users with 5G-capable devices spent on 5G, for each country.

Italy had the fastest 5G among G7 countries, U.S. the slowest

Italy had the fastest median download speed over 5G of all the G7 countries. Japan was second, Canada third, the U.K. fourth and Germany fifth. The U.S. had the highest Time Spent on 5G, followed by Canada. For a deeper analysis of 5G in the U.K., read our previous coverage. Because France launched commercially available 5G only within the last couple of weeks, we have not included it on this table.
5G-Performance-G7-Countries_1220

South Africa was the only country in the African Union with sufficient 5G to rate

As we saw above, South Africa’s impressive median download speed over 5G ranked the country third in the world during Q3 2020. South Africa was only one of two countries in the African Union to have commercially available 5G during Q3 2020. The other, Madagascar, did not have sufficient samples to properly analyze. Time Spent on 5G in South Africa was very low, an indication that 5G is not yet widely available there.
5G-Performance-Africa_1220

South Korea had the fastest 5G in APEC countries, U.S. the slowest

A median download speed over 5G of 411.11 Mbps put South Korea comfortably at the top of Asia-Pacific Economic Cooperation (APEC) countries with the fastest 5G during Q3 2020. Thailand was second, Australia third, China fourth and Taiwan fifth. 5G speeds represented the largest improvement over 4G in the Philippines where the median download speed over 4G during Q3 2020 (9.36 Mbps) was substantially lower than that of other countries on this list.

South Korea and the U.S. tied for highest Time Spent on 5G among APEC countries during Q3 2020, followed by Hong Kong and Taiwan.
5G-Performance-APEC_1220

Spain had the fastest 5G in the E.U., Poland the slowest

Spain showed the fastest median download speed over 5G among the 11 European Union (E.U.) countries with sufficient 5G samples to rank during Q3 2020. Hungary was second, Finland third, Romania fourth and Ireland fifth. Spain’s median download speed over 5G also represented the largest gain over 4G among all of these countries, partially because Spain had the second slowest median download speed over 4G. France is not included on this list because 5G did not become commercially available in the country until after Q3 2020.

The Netherlands had the highest Time Spent on 5G among E.U. countries during Q3 2020, indicating that customers with 5G phones are able to spend far more time on 5G there than in other E.U. countries. Denmark was second for Time Spent on 5G among EU countries in Q3 2020 and Finland third.
5G-Performance-EU_1220

U.A.E had the fastest 5G in Gulf Cooperation Council Countries

With the second fastest median download speed over 5G in the world, U.A.E. was also the Gulf Cooperation Council (GCC) country with the fastest 5G during Q3 2020. Saudi Arabia was second and Qatar third. While Oman does have commercially available 5G, there were insufficient samples in the country during Q3 2020 to properly analyze performance.

5G represented the largest improvement over 4G in Kuwait and Bahrain, countries that had slower median download speeds over 4G than their neighbors.

Time Spent on 5G was relatively high in all the GCC countries on this list, except Bahrain, when compared to other countries in the world during Q3 2020. Qatar showed the highest Time Spent on 5G among GCC countries in Q3 2020 at 16.0%. U.A.E. was second and Saudi Arabia third.
5G-Performance-GCC_1220

Brazil was the only MERCOSUR country with sufficient 5G to rate

Brazil’s median download speed over 5G of 84.60 Mbps during Q3 2020 may not seem fast for 5G, but it still puts Brazil well ahead of other countries in the Southern Common Market (MERCOSUR), most of which do not yet have 5G at all. We did see 5G results in Colombia, but there were insufficient samples to properly compare.

Time Spent on 5G in Brazil during Q3 2020 was not quite one percent, indicating that customers do not have much access to 5G yet.
5G-Performance-MERCOSUR_1220

The U.S., Europe and Asia see widespread 5G coverage

Data from Cell Analytics™ shows a global view of 5G coverage in Q3 2020. This map, based on 5G connectivity data for opted-in Speedtest users, shows that 5G is spreading rapidly across the U.S., Europe, the Arabian Peninsula and Asia. In other regions, 5G is primarily available in larger cities, if at all.
Global-5G-Coverage_1220

99 countries worldwide had 5G, in 14,643 total cities

The number of countries with 5G deployments increased 62.3% between Q3 2019 and Q3 2020, with 99 countries having 5G deployments at the end of Q3 2020, according to the Ookla 5G Map™. There were 14,643 cities worldwide with 5G deployments at the end of Q3 2020, a 1,671% increase over Q3 2019. The total number of deployments worldwide was 17,046. The counts here and throughout this section include commercially available 5G as well as 5G networks with limited availability and those in pre-release.

Countries with the Most 5G Cities
Ookla 5G Map™ | Q3 2020
Country Numbers of Cities with 5G
United States 7,583
Germany 2,312
Austria 1,104
Netherlands* 1,009
Switzerland 554
Thailand* 325
Ireland 214
Puerto Rico 187
United Kingdom 169
Kuwait 97

The U.S. had the most cities with 5G deployments at the end of Q3 2020 with 7,583. Germany was second, Austria third, the Netherlands fourth and Switzerland fifth. A deployment is when a provider has some level of 5G presence in a city. A city can have multiple deployments when more than one provider is present.

Countries with the Largest Growth in Number of Deployments
Ookla 5G Map™ | Q3 2020
Country 5G Deployments as of Q3 2020 % Change Q3 2020 vs Q3 2019
Netherlands* 1,071 50,350%
Thailand* 451 32,401%
United States 7,808 21,566%
Germany 2,417 11,460%
Canada* 93 7,600%
Austria 1,173 4,918%
Ireland 236 4,180%
Poland 81 3,150%
Japan* 75 2,050%
Oman 50 2,000%

The Netherlands showed the largest percentage change in the number of 5G deployments between Q3 2019 and Q3 2020 with a 50,350% jump from two deployments in Q3 2019 to 1,071 in Q3 2020. Thailand saw the second largest percentage increase, the U.S. third, Germany fourth and Canada fifth.

Most early trials and commercial deployments of 5G spectrum allocations around the world have been centered around fallow swaths of the mid-band (3.3 GHz – 4.2 GHz) spectrum. With the recent commercialization of Dynamic Spectrum Sharing (DSS) across all major 5G infrastructure vendors, there is now increasing demand for 5G support on many existing 4G frequencies, ranging from 600 MHz to 2.5 GHz. In unique 5G markets like Japan, there is an additional need for the 4.5 GHz band as well as the millimeter wave (FR2).

In the United States, early deployments leveraged millimeter wave frequency bands in the 28 GHz and the 39 GHz, which delivered impressive speeds in a very constrained footprint. The rapid 5G deployment in the 600 MHz band has added a substantial nationwide 5G footprint — and with that, much wider 5G availability for many more Americans. With the recent merger between T-Mobile and Sprint, the deployment of 2.5 GHz spectrum has been significantly accelerated, which should improve both network efficiency and user experience on T-Mobile’s network. Additionally, next year’s availability of 5G Carrier Aggregation will allow T-Mobile to combine 600 MHz with 2.5 GHz to deliver improved 5G speeds on top of the existing nationwide footprint. In addition, DSS has recently been deployed by AT&T and Verizon, which allows operators to choose from existing low-band spectrum assets (850 MHz) and deliver both LTE and 5G at the same time. This feature alone doesn’t add a significant boost in perceived user experience, but will certainly improve the 5G footprint.

China showed the highest percentage of 5G test samples

Another way to measure 5G adoption is to look at the proportion of samples taken over 5G relative to the total number of samples on all technologies. Speedtest Intelligence is uniquely positioned to measure global growth in 5G because of the worldwide adoption of Speedtest apps. China had the highest percentage of 5G Speedtest results compared to other mobile technology types in Q3 2020 at 18.9%. South Korea was second, Hong Kong third, Puerto Rico fourth and Qatar fifth.

Countries with the Most 5G
Speedtest Intelligence® | Q3 2020
Country 5G Samples as a % of Total
China 18.9%
South Korea 15.8%
Hong Kong (S.A.R.)* 7.9%
Puerto Rico 6.7%
Qatar 5.7%
United States 5.5%
Netherlands* 4.9%
United Arab Emirates 4.6%
Kuwait 4.6%
Australia 4.2%

What 5G will look like in 2021

With recently announced device chipset advancements expected in 2021, including 5G Carrier Aggregation, operators will be able to combine two 5G frequency bands in the sub-6GHz (FR1) range, allowing not only faster speeds, but also greater coverage. More importantly, the ability to combine Frequency Division Duplexing (FDD) and Time Division Duplexing (TDD) FR1 channels will enable operators to leverage low-band frequencies (sub-1GHz) for uplink transmissions (user device to cell site), while combining the low-band with the mid-band (2.5 GHz, 3.5 GHz) on the downlink. This should significantly expand the availability of fast 5G download speeds across larger geographies.

Similarly, DSS — which is a stepping stone to standalone 5G and allows for the simultaneous delivery of 4G and 5G technology on the same spectrum slice — will enable operators to combine already-deployed FDD spectrum with dedicated mid-band spectrum for an enhanced standalone 5G experience. This will unlock the full potential of 5G networks, such as ultra low latency and network slicing, while delivering an improved mobile experience to users.

Where 5G fails to reach

During Q3 2020 Speedtest Intelligence showed 55 countries in the world (with more than 200 samples) where more than 20% of samples were from 2G and 3G connections (combined). These are countries where, in many cases, 5G is still aspirational. As excited as we are about the expansion of 5G, we do not want to see these countries left behind.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest Intelligence® | Q3 2020
Country 2G & 3G Samples 4G Samples
Turkmenistan 74.9% 25.1%
Rwanda 52.3% 47.7%
Iraq 49.4% 50.6%
Belarus 46.5% 53.5%
Afghanistan 46.0% 54.0%
Antigua and Barbuda 40.2% 59.8%
Tajikistan 40.2% 59.8%
Suriname 39.7% 60.3%
Haiti 37.7% 62.3%
Syria 37.5% 62.5%
Ghana 36.0% 64.0%
Ethiopia 35.0% 65.0%
Mozambique 34.7% 65.3%
Benin 34.3% 65.7%
Angola 34.1% 65.9%
El Salvador 32.5% 67.5%
Moldova 31.8% 68.2%
Venezuela 30.3% 69.7%
Tanzania 30.0% 70.0%
Papua New Guinea 29.5% 70.5%
Jamaica 29.4% 70.6%
Sudan 29.2% 70.8%
Algeria 29.0% 71.0%
Namibia 28.5% 71.5%
Zimbabwe 28.5% 71.5%
Somalia 28.4% 71.6%
Nicaragua 28.1% 71.9%
Armenia 28.1% 71.9%
Bosnia and Herzegovina 28.1% 71.9%
Uzbekistan 27.8% 72.2%
Cameroon 27.5% 72.5%
Zambia 27.4% 72.6%
Uganda 26.6% 73.4%
Trinidad and Tobago 26.6% 73.4%
Honduras 26.5% 73.5%
Bangladesh 26.3% 73.7%
Burkina Faso 26.0% 74.0%
Ukraine 25.8% 74.2%
Nigeria 25.7% 74.3%
DR Congo 24.6% 75.4%
Costa Rica 24.3% 75.7%
Botswana 24.1% 75.9%
Libya 22.9% 77.1%
Azerbaijan 22.9% 77.1%
Ecuador 22.8% 77.2%
Mali 22.4% 77.6%
Mongolia 21.8% 78.2%
Maldives 21.6% 78.4%
Mauritius 21.3% 78.7%
Tunisia 21.0% 79.0%
Belize 20.7% 79.3%
Laos 20.5% 79.5%
Kenya 20.3% 79.7%
Paraguay 20.1% 79.9%
Côte d’Ivoire 20.0% 80.0%

In markets where 4G layers haven’t been deployed or substantially covered, end users fall back to the circuit-switched network (2G, 3G). These decades-old network technologies should be sufficient for basic voice and texting, social media, and navigation apps, but cannot deliver rich media experiences or video calling. Unfortunately, many countries on this list are places where consumers rely primarily on mobile phones for their internet connectivity.

5G is radically changing the speeds and capabilities of mobile networks around the world. If the current growth rate continues, it won’t be long before most nations have access to 5G. But there are nations and subsets of subscribers who may not see the benefits of 5G for years to come. We will continue reporting on 5G achievements across the globe and watching speeds in general on the Speedtest Global Index™.

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