| April 17, 2018

EU Roaming is Free! But is it Fast?

When the European Commission put an end to roaming charges within the European Union (EU) last summer, they gave residents of member countries the freedom to take their mobile phones with them on vacation without fearing the bill when they got home. But how well are those phones performing when faced with foreign cell towers?

To find out, we took a look at Speedtest data from the first quarter of 2018 to see which countries’ residents are having the best (and worst) internet speed experiences abroad.

How much download speeds drop when you cross a border

The mean download speed in the EU when customers are at home is 30.57 Mbps, but that slows 16.6% to 25.50 Mbps when Europeans roam across a border.

Because your experience of speeds abroad is going to be based on what you’re used to, we compared countries based on the amount download speeds decreased rather than the actual speed abroad. Italians enjoyed a 15.4% increase in download speed when traveling. Estonians, Latvians and the Portuguese also saw faster downloads abroad.

Mobile Download Speeds
EU Countries | Q1 2018
Country Local (Mbps) Roaming (Mbps) % Change
Austria 31.62 28.66 -9.4%
Belgium 44.56 26.00 -41.7%
Bulgaria 35.71 22.31 -37.5%
Croatia 34.75 31.36 -9.8%
Cyprus 25.34 23.40 -7.7%
Czech Republic 38.30 25.78 -32.7%
Denmark 42.55 22.40 -47.4%
Estonia 31.98 34.24 7.1%
Finland 32.68 29.99 -8.2%
France 32.35 24.47 -24.4%
Germany 26.03 26.00 -0.1%
Greece 34.48 28.40 -17.6%
Hungary 46.10 26.01 -43.6%
Ireland 19.98 19.00 -4.9%
Italy 30.32 34.98 15.4%
Latvia 27.37 28.97 5.8%
Lithuania 36.80 28.28 -23.2%
Luxembourg 42.43 22.46 -47.1%
Malta 42.14 25.05 -40.6%
Netherlands 53.07 25.46 -52.0%
Poland 22.05 20.29 -8.0%
Portugal 26.45 27.44 3.7%
Romania 28.74 21.95 -23.6%
Slovakia 28.79 23.73 -17.6%
Slovenia 28.42 27.15 -4.5%
Spain 31.94 24.32 -23.9%
Sweden 38.23 26.13 -31.7%
United Kingdom 26.16 21.08 -19.4%

On the other end of the spectrum, Dutch travelers experienced a 52% decrease in download speed when using mobile phones elsewhere in the EU. Residents of Denmark, Luxembourg, Hungary, Belgium and Malta all saw decreases of more than 40% when roaming.

In some cases, the decrease in download speed is due to the country’s relative speed. For example, the Netherlands has recently had the third fastest mobile speeds in the world according to the Speedtest Global Index so its residents are likely to see much slower speeds when traveling anywhere but Norway and Iceland. Other differences are probably better explained by how carriers prioritize out of country traffic, a decision that’s made between each individual carrier in each individual country.

Slow or not, at least roaming no longer comes with extra fees for EU residents. Unless you’re British, of course. With Brexit looming, not only could citizens of the UK have to return to paying roaming fees, the download speed they’ll be paying for abroad will be 19.4% slower than it is at home.

Again, a lot of factors go into what speeds you experience while roaming the continent. We hope this data will help you make an informed choice about your carrier depending on what your roaming data needs are. Share your experience by taking a Speedtest on Android or iOS

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| September 4, 2019

In-Depth Analysis of Changes in World Internet Performance Using the Speedtest Global Index

A lot has changed in the two years since 2017 when we first began ranking mobile and fixed broadband speeds of countries around the world with the Speedtest Global IndexTM. 5G is being deployed around the world and fiber continues to make gigabit speeds a reality in more and more countries. We’ve been tracking it all and are here to report on how much speeds have increased, which countries are leading internet performance and which are falling behind, and what trends we see across continents.

World mobile speed increased 21.4% with fixed broadband up 37.4%

World-Download-Speeds-2019-OG2

Looking just at the last year, the world’s mean download speed over mobile increased 21.4% from 22.81 Mbps in July 2018 to 27.69 Mbps in July 2019. Mean upload speed over mobile increased 18.1% from 9.13 Mbps to 10.78 Mbps. The world average for download speed over fixed broadband increased 37.4% from 46.48 Mbps in July 2018 to 63.85 Mbps in July 2019. Mean upload speed over fixed broadband increased 48.9% from 22.52 Mbps to 33.53 Mbps.

Shake-ups in the country rankings for internet performance

Fastest-Countries-Mobile-2018-2019

Mobile speeds in the fastest countries have skyrocketed in the past year which has dramatically shifted the rankings. South Korea, which was not even in the top ten a year ago, saw a 165.9% increase in mean download speed over mobile during the past 12 months, in large part due to 5G. Switzerland’s mean download speed increased 23.5%. Canada’s was up 22.2%, Australia 21.2%, the Netherlands 17.3%, UAE 11.1%, Malta 10.3% and Norway 5.8%. Qatar remained in the top ten, although the country’s mean download speed over mobile actually dropped 1.4% from July 2018 to July 2019.

Individual mobile operators can make a huge difference in a country’s speeds. In 2017 we were excited to see Telenor uncap their mobile speeds, which drove Norway to the top of the Speedtest Global Index. A big part of South Korea’s mobile success in the past year is the way KT, LG U+ and SK Telecom banded together to release 5G at the same time. Switzerland has also benefited from 5G and Sunrise leads the country with 262 5G deployments across the country while Swisscomm has 52.

Fastest-Countries-Fixed-2018-2019

Fixed broadband rankings on the Speedtest Global Index have not changed as dramatically during the past 12 months as those on mobile. Singapore remains the fastest country with an increase in mean download speed over fixed broadband of 5.6%. Taiwan had the largest jump in speeds among the top 10 with a 166.5% improvement in fixed download speed between July 2018 and July 2019. Mean download speed over fixed broadband increased 52.4% in South Korea, 26.4% in Macau, 21.7% in Romania, 21.0% in Switzerland, 19.3% in the United States and 3.5% in Hong Kong.

Monaco and Andorra did not have enough tests to qualify for the Speedtest Global Index one year ago, but massive fixed broadband improvements in both countries inspired us to lower our test count threshold for inclusion and also share these smaller countries’ success stories.

Technologies paving the way: 5G and gigabit

The presence of 5G is not enough to change a market

As discussed above, 5G has the potential to rocket a country to the top of the mobile rankings on the Speedtest Global Index. In practice, we’ve seen 5G speeds that were over 1000% faster than those on LTE.

Mobile-Download-Speeds-by-Country

In reality, though, unless 5G is commercially available widely across a country and from all mobile operators (as was the case in South Korea), the change in speeds at the country level is not that significant. Though commercial 5G was launched widely across Switzerland by Sunrise and Swisscom in April 2019, the country’s mean download speed only increased 2.8% in the three months since. The average mobile download speed in the U.S. has actually declined slightly since 5G was initially deployed. This is because 5G is still only available in a very limited number of markets to consumers with 5G-capable devices.

Visit the Ookla 5G Map for the latest on 5G deployments across the globe.

Gigabit is a game-changer, if you can get it

Unlike 5G, fiber connections have been rolling out since 2007, opening up the possibility of gigabit-speed fixed broadband. That said, it’s costly and time-intensive to lay miles and miles of fiber so progress has varied widely across the globe.

Gigabit-Test---Performance_Singapore-1

Geographically small countries like Singapore have the advantage when it comes to fiber, because It’s easier and cheaper to lay fiber optic cable across the country’s small footprint. Singaporean internet service providers (ISPs) have used this advantage to go beyond mere gigabit and offer connections as fast as 10 Gbps. This is reflected both in Singapore’s dominance of the fixed rankings on the Speedtest Global Index and in the fact that 2.87% of their total Speedtest results over fixed broadband are gigabit-speed (800 Mbps or higher).

Gigabit-Test---Performance_Brazil-1

Brazil offers a good contrast for how difficult it can be for gigabit to reach the masses. While the first Brazilian ISP to offer fiber-to-the-premises (FTTP) initially did so in 2007, easy access to gigabit speeds was slow to follow. However, that may be starting to change. Between June and July 2019 we saw a large uptick in gigabit-speed results in Brazil, where the proportion of gigabit speed tests increased from 0.02% of total fixed broadband tests to 0.17%. This corresponded with a large increase in mean download speed at the country level.

Comparing world mobile and fixed broadband at a glance

We were curious to see just how different internet performance experiences were around the world, so we plotted average mobile download speed against average download speed on fixed broadband. All of the graphs below use a percentage difference from the global average, a number that changed between 2018 and 2019.

fade-Performance-vs-Global---Quadrant-All

Speed Leaders

There was not much change in the list of countries that showed above-average download speeds on both mobile and fixed broadband between July 2018 and July 2019, the “Speed Leaders.” What did change was that fixed broadband speeds increased significantly enough among the group to bring the whole pack closer to Singapore and Hong Kong. On the mobile axis, South Korea’s major increase in download speed made that country more of an outlier, pushing the boundaries of what great performance can look like.

Fixed-Focused countries

Between July 2018 and July 2019 we saw the number of countries considered to be “Fixed-Focused” (having faster download speeds over fixed broadband than the world average while their average mobile download speeds were slower than average) increase. Ireland was the only country that solidly fit this category in 2018. Thailand and Chile started near the midline for fixed speeds and below-average for mobile speeds in 2018. 2019 found both countries squarely in the Fixed-Focused category. Israel also edged into this category as their mobile download speed fell between July 2018 and 2019.

Mobile-Focused countries

The “Mobile-Focused” category saw the most movement between July 2018 and July 2019 as some countries (the UAE and Qatar) increased their fixed speeds sufficiently to join the Speed Leaders. Meanwhile, Bosnia and Herzegovina’s mobile download speed increased year-over-year to move them into the Mobile-Focused quadrant. Georgia’s mobile download speed decreased enough to move them from Mobile-Focused to Speed Laggers.

It will be interesting to see how many of these Mobile-Focused countries double down on their mobile investments and explore 5G alternatives to fixed broadband.

Speed Laggers

No country wants to be in the position of having slower than average mobile and fixed broadband speeds. We saw 57 countries in this “Speed Laggers” quadrant in July 2018 and 78 in July 2019. This increase is mostly due to our expansion of the number of countries we consider for the Speedtest Global Index based on test count. There were enough countries in this category that we’ve considered them separately by continent below.

Regional views of mobile and fixed broadband performance

Mobile-and-Fixed-Broadband-Improvement-by-Continent-02

We aggregated Speedtest results by continent to analyze mobile and fixed broadband performance by continent.

Mobile-and-Fixed-Performance-by-Continent-01

Asia had the highest percentage increase in mobile download speed followed by North America, Oceania, South America, Africa and Europe. Oceania had the fastest mean download speed in July 2019. North America placed second, Europe third, Asia fourth, South America fifth and Africa sixth.

On the fixed broadband side, South America saw the highest percentage increase in download speed. Asia came in second, Europe third, Africa fourth, North America fifth and Oceania sixth. North America had the fastest mean download speed in July 2019. Europe was second, Asia third, and Oceania fourth. As we saw with mobile, South America and Africa again ranked fifth and sixth, respectively.

A zoomed-in view of the speed quadrants separated by continent offers a more detailed view of each country’s role in these rankings.

Africa mostly lags in internet speeds

2019-Performance-vs-Global---Africa

In July 2019, all but two African countries in the Speedtest Global Index fell into the Speed Laggers category, having mobile and fixed broadband speeds that were below global averages. The exceptions were South Africa and Guinea, which both had fast enough mobile speeds to place them in the mobile-focused quadrant.

Asian markets show a wide breadth of internet performance

2019-Performance-vs-Global---Asia

Asia was the most diverse continent we examined in terms of internet performance. We saw a plurality of countries in each of the four quadrants in July 2019. Most of the Speed Leaders were in East Asia: China, Hong Kong (SAR), Japan, Macau (SAR), South Korea, and Taiwan. If we include Singapore, another Speed Leader, these are among the wealthiest nations in Asia (using GDP per capita). Two of Asia’s Fixed-Focused countries are in Southeast Asia (Malaysia and Thailand) and one is in the Middle East (Israel).

The Speed Laggers category contained countries from South Asia (including Afghanistan, India and Pakistan), Southeast Asia (Brunei, Cambodia, the Philippines and Vietnam) and the Middle East (Jordan). Mobile-Focused countries in Asia were mostly Middle Eastern, including Kuwait, Lebanon, Oman, Saudi Arabia and Turkey.

European mobile performance is mostly strong, fixed varies

2019-Performance-vs-Global---Europe

With the exception of Ireland, the European countries on the Speedtest Global Index fell into the Speed Leaders, Mobile-Focused, and Speed Laggers categories. All of the Speed Laggers (Belarus, Kazakhstan, Russia and the Ukraine) were from Eastern Europe. Countries from Southeast Europe (including Albania, Bosnia and Herzegovina, Croatia, Greece, Montenegro, Moldova, Serbia and Slovenia) and Central Europe (Austria and the Czech Republic) made up the bulk of the Mobile-Focused category.

Speed Leaders included countries from the Baltics (Estonia, Latvia and Lithuania), the Nordics (Denmark, Norway and Sweden), Central Europe (Poland and Romania), and Western Europe (including Belgium, France, Germany, the Netherlands, and Spain).

North American internet performance is sharply divided

2019-Performance-vs-Global---North-America

Canada and the U.S. are the only two North American countries in the Speed Leaders category. Panama is the only North American country under Fixed-Focused. Mexico and all of the Central American countries fall into the Speed Laggers category. There are no North American countries that are Mobile-Focused.

Each country in Oceania has a very different internet story

2019-Performance-vs-Global---Ocean

Oceania is represented in three of the four quadrants: Speed Leaders (New Zealand), Mobile-Focused (Australia) and Speed Laggers (Papua New Guinea) with Fiji straddling the divide between Speed Laggers and Mobile-Focused.

South America mostly lags in mobile and fixed internet speeds

2019-Performance-vs-Global---South-America

Most of the South American countries represented on the Speedtest Global Index are in the Speed Laggers quadrant (Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, Suriname and Venezuela). Chile is an exception, being part of the Fixed-Focused group, as is Uruguay which sits in Mobile-Focused.

Global internet speeds are improving on average and 5G and gigabit are compounding those advances where available. However, not all countries are benefitting equally. We’ll be interested to see how 5G continues to push mobile speeds in the next year and also whether 5G Wi-Fi becomes a game changer for fixed broadband. Remember to check the Speedtest Global Index on a monthly basis for updated country rankings. And take a Speedtest to make sure your experience is represented in your country’s averages.

Editor’s Note: This article was edited on September 10, 2019 to correct an error in the labeling on the first image. The colors in a later image were updated for consistency.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| March 13, 2020

Tracking COVID-19’s Impact on Global Internet Performance (Updated July 20)

We are no longer updating this article as internet speeds in most countries have stabilized to pre-pandemic levels. For ongoing information about internet speeds in specific countries, visit the Speedtest Global IndexTM or contact our press team.

Ookla® closely monitored the impact of COVID-19 on the performance and quality of global mobile and broadband internet networks in the early days of the pandemic. We shared regular information based on Ookla data to assist in the understanding of this unprecedented situation. You can still download the July 20, 2020 CSV here which contains all the public data we tracked in this article. If you are looking for information on internet or online service outages, please check Downdetector®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| August 1, 2023

European Vacation: Your Guide to Roam Like at Home Performance this Summer

Summer is here and with it the August vacation season that most of Europe has been waiting for. We’re here with fresh data from Speedtest Intelligence® to help you know in advance if your phone will be a help or a hindrance on your travels. We’ve examined results from Android devices in the European Union (EU) and the United Kingdom (U.K.) during Q2 2023 and included data on 5G performance to see if “Roam Like at Home” is living up to its promise.

5G boosts European roaming speeds but latency varies 

Speed and latency are two important indicators of online performance. Speed will have a greater effect on streaming content while latency will affect gaming and video chatting. Both come into play while browsing online maps for that hot new gelato place your friends told you about. 

While the EU extended “Roam Like at Home” regulations until 2032, our previous analyses demonstrated that mobile speeds are usually slower when roaming than when exploring your home country. The actual speeds vary dramatically based on roaming agreements between mobile operators, something you can’t really control unless you’re prepared to do the research then shop for a whole new plan before your trip. What you can control is whether you spring for 5G before your big trip. The data below represents the local speeds and multi-server latency for each country as well as those experienced by residents of the named country while roaming in the EU or the U.K. during Q2 2023.

Roaming speeds can’t live up to local performance

Median Mobile Roaming Performance in Europe
Speedtest Intelligence | Q2 2023
Country Local Download (Mbps) Roaming Download (Mbps) Local 5G Download (Mbps) Roaming 5G Download (Mbps)
Austria 59.28 42.77 161.00 80.51
Belgium 48.00 59.86 157.23 124.64
Bulgaria 78.27 48.97 252.75 93.24
Croatia 73.65 47.86 184.29 124.38
Cyprus 56.93 40.83 197.22 64.24
Czechia 46.50 31.96 104.36 72.26
Denmark 118.48 51.74 206.95 115.82
Estonia 64.99 77.51 * *
Finland 78.00 53.43 217.13 106.54
France 61.64 43.46 187.42 95.56
Germany 46.30 39.54 114.07 84.27
Greece 57.41 66.17 143.26 153.28
Hungary 40.44 48.28 85.12 132.98
Ireland 34.49 36.10 98.70 85.38
Italy 36.97 37.68 130.85 99.38
Latvia 59.73 65.13 220.51 146.15
Lithuania 64.70 53.04 * *
Luxembourg 74.86 46.88 * *
Malta 44.56 48.11 109.97 110.80
Netherlands 96.77 37.61 128.04 87.84
Poland 42.14 34.23 78.82 99.51
Portugal 57.86 39.91 212.95 79.88
Romania 43.34 59.59 153.35 99.84
Slovakia 43.16 41.53 139.53 85.16
Slovenia 52.73 49.86 145.83 95.50
Spain 32.33 35.77 85.75 116.48
Sweden 84.00 51.24 160.93 129.43
United Kingdom 40.74 48.06 108.74 98.92

Although EU residents can roam call, text, and surf without additional charges, a drop in speed is an issue while roaming according to Q2 2023 data. Residents from 17 countries showed faster local download speeds than roaming speeds when considering results over all technologies during Q2 2023. The 11 exceptions were Romania (which was much faster roaming), Belgium, Hungary, Estonia, the U.K, Greece, and Spain, which all showed faster roaming speeds, and Latvia, Malta, Ireland, and Italy which showed only slightly improved speeds.  

While roaming speeds varied widely based on country of origin, every country on this list saw much higher median download speeds when roaming on 5G than roaming on all technologies. Despite this uplift, 20 countries showed faster local 5G download speeds than roaming 5G speeds during Q2 2023. The exceptions were Hungary, Spain, and Poland, which all saw faster 5G roaming than locally, while Greece had marginally better 5G roaming than at home, and people from Malta didn’t really see any major difference. Estonia, Lithuania, and Luxembourg did not have enough 5G samples to qualify for analysis.

Latency suffers awfully when roaming

Median Mobile Roaming Latency in Europe
Speedtest Intelligence | Q2 2023
Country Local Multi-server Latency (ms) Roaming Multi-server Latency (ms) Local 5G Multi-server Latency (ms) 5G Multi-server Latency (ms)
Austria 32.19 91.24 30.96 111.08
Belgium 36.51 84.96 31.89 67.61
Bulgaria 31.72 125.60 26.41 124.63
Croatia 39.03 85.25 35.96 80.37
Cyprus 27.90 200.18 23.52 184.68
Czechia 34.72 80.18 30.77 78.72
Denmark 29.47 94.77 28.08 81.85
Estonia 33.10 87.00 * *
Finland 33.67 102.84 32.16 99.14
France 46.97 92.61 44.39 87.49
Germany 41.78 87.19 39.07 77.57
Greece 38.16 137.29 34.63 132.91
Hungary 36.27 85.39 35.06 77.26
Ireland 36.21 116.62 31.70 118.47
Italy 50.87 100.20 49.96 93.87
Latvia 29.88 101.91 26.28 94.70
Lithuania 34.03 107.79 * *
Luxembourg 33.45 67.70 * *
Malta 47.44 146.57 38.69 135.43
Netherlands 33.24 83.25 31.17 79.81
Poland 42.41 108.69 40.25 100.36
Portugal 35.98 123.05 31.62 126.54
Romania 40.65 122.91 34.22 121.21
Slovakia 30.47 80.28 26.39 70.96
Slovenia 30.61 76.68 27.70 75.27
Spain 51.53 112.81 47.11 102.94
Sweden 37.52 114.69 32.97 99.48
United Kingdom 50.45 111.01 46.04 107.59

Residents of every country surveyed had a much higher multi-server latency when roaming during Q2 2023. This is because roaming signals are routed through a user’s home network, making latency a significant issue for Europeans when traveling. The difference was smallest in Italy and France where locals had about a 97% higher latency when roaming compared to at home. On the other end of the scale, residents of Cyprus saw over a 615% higher latency while roaming compared to at home. A high latency means a long response time for any request you send over the internet, perhaps adding more frustration to your vacation than you would want.

The results were similar over 5G with Italy showing the smallest difference between latency while roaming and at home (about 88% greater) and Cyprus having the largest difference (about 685%). Surprisingly, 5G did not reliably improve multi-server latency. 

What this data tells you is that it’s worth upgrading to 5G before a trip if speed is your main concern. Whether 5G will help you with your latency will depend heavily on which country you are traveling from. Regardless, you should expect a high latency while roaming. Plan ahead accordingly.

Outbound roaming speeds vary dramatically

As discussed above, roaming speeds depend heavily on where you are traveling from, where you are traveling to, and what agreements your home mobile operator has with operators in the country you’re visiting. That said, it’s fun to look at what’s possible, so we looked at the very best and very worst roaming speeds in Europe during Q2 2023.

Fastest roaming speeds in Europe

Customers from Italy roaming in Portugal saw one of the fastest median roaming download speeds over 5G in all of Europe during Q2 2023 at 317.94 Mbps. Estonians roaming in Finland saw a 278.69 Mbps median 5G download speed, and Finns in Sweden experienced a median 5G download of 252.57 Mbps. 

Looking at the highest results from all technologies combined, Latvians roaming in Finland experienced a median download speed of 137.49 Mbps, while Greeks saw median download speeds of 129.75 while roaming in Bulgaria and 125.83 Mbps while roaming in Austria.

Slowest roaming speeds in Europe

On the other end of the scale, Slovakian visitors to Poland had one of the slowest median download speeds over all technology while roaming during the same time period at 10.82 Mbps. Polish roamers saw a median download speed of 13.27 Mbps in the U.K. and 14.78 Mbps in Romania. Ten of the 20 slowest roaming speeds on our country-by-country list for all technologies were for Europeans roaming in the U.K. This means that travelers going to the U.K are not only seeing poorer performance, they could also be paying more for the privilege as they do not benefit from “Roam Like at Home” regulations.

Germans in Italy had the slowest median 5G download speed on our list during Q2 2023 at 33.64 Mbps. Austrians in the U.K. saw a median download speed over 5G of 41.57 Mbps, and Portuguese roamers in Spain experienced a median download speed over 5G of 44.18 Mbps.

Whether you choose to roam, pick up a local SIM or eSIM, or simply spend less time online, we hope this information helps you make the most of your vacation. If you have an extra minute between activities, take a Speedtest® to see how your performance compares. 

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 16, 2023

European Commission Uses Ookla® Data to Demonstrate Territorial Disparities and the Digital Divide in the EU

The characteristics of places might not define the identity of people living there, but they affect the daily life of every citizen and can prevent them from reaching their full potential and the best life. Persisting territorial disparities, related to phenomena such as depopulation or limited access to services, can become even more visible by observing places rather than individuals. In fact, growing territorial inequality, further exacerbated by the COVID-19 pandemic, limits on people’s lifestyle and life choices, and creates a feeling of being left behind.

The Joint Research Centre of the European Commission recently published a report focused on understanding and identifying territorial disparities and challenges in the EU across a variety of sectors, including access to broadband and the performance of the digital connection, using the Speedtest® by Ookla® Global Fixed and Mobile Network Performance data for Q4 2020. A full comprehension of these challenges and their interlinkages is essential to produce evidence to improve policies, especially for the benefit of those living in vulnerable conditions, in line with the principle of leaving no place and no one behind.

Key findings

High-speed broadband increasingly represents an essential infrastructure to drive the economic and social development of territories. Therefore, the lack of broadband network or poor access to a high-speed connection might cause significant disparities among places and citizens and leave some areas behind in terms of access to services and opportunities, diminishing the quality of life of residents. The connectivity gap, often recognized as an urban-rural digital divide, represents an important challenge to face for some countries and policy makers and may require a joint effort by both public and private initiatives.

Results show that significant differences exist in network speed across the EU-27 countries. Territorial disparities are even more relevant, with most Member States in urban areas enjoying easy access to the highest fixed broadband available (> 100 Mbps), whereas in rural areas a significant percentage of residents have access to an average speed below the minimum standard of 30 Mbps. Only very few countries show access to over 100 Mbps broadband for rural populations (Denmark, Sweden, the Netherlands, Luxembourg).

Regarding mobile broadband, the average speed is generally lower than fixed broadband in all countries, with only a few areas having more than 100 Mbps average speed. Interestingly, the Alpine region across France, Italy and Austria appears to have better connectivity with mobile broadband (over 30 Mbps) than with fixed broadband (under 30 Mbps). The same pattern can be observed in Central Italy and Sardinia, Croatia, and partially in Greece.

To strengthen the evidence of such urban-rural digital divide, the spatial patterns of access to broadband were combined with the population density and the classification of degree of urbanization of municipalities in cities, towns and rural areas (see Figure 01). Results confirm that urban areas present the highest speed in broadband connection, revealing how the areas already most connected in terms of physical networks (i.e., with roads and railways) are also the most connected from the digital point of view. Access to a good broadband connection is most problematic in remote municipalities (with 45 minutes or more from the nearest city by drive), where the average speed is significantly lower than the national averages, especially in countries such as Belgium, Spain, France, and Portugal.

To explore the urban-rural digital divide further, the analysis employed Machine Learning to identify patterns of similarities in terms of vulnerabilities across all areas, regardless of their degree of urbanization, considering the performance of the broadband infrastructure, the population distribution and the remoteness classification of all areas. The areas (belonging to group 0 in Figure 2) are characterized by low speed, high latency, low population density, remoteness, and are identified as the most vulnerable places. However, this analysis also showed that the bad performance of broadband networks is not limited to rural areas. This means that the digital divide is not merely a matter of urban-rural, but mostly a matter of cities versus non-cities: places that would not be considered as disconnected from the physical perspective (not remote areas, but towns close to cities) can still be disconnected from the broadband perspective.

Digitalization can be an opportunity only if its rollout is quick enough to enable rural businesses to remain competitive. However, it is useless without a parallel development of digital literacy and skills for residents in rural areas. Furthermore, digital connectivity is only one player in the game, and it cannot alone overturn the depopulation trends and the other vulnerabilities affecting rural areas.

Without policy support, a lack of or poor access to high-speed broadband might leave some areas behind. Access to broadband and data might help to foster new business and economic activities, especially in vulnerable areas such as rural regions. Exploiting the potential that connectivity and digitalization represent for education and training, cooperation and networking, access to services and markets, can make these areas more attractive to people and businesses.

Cohesion Policy will support the implementation of the EU’s digital agenda. In particular, European Regional and Development Fund investments will focus on digitalization of services for businesses and citizens and rollout of the high-speed broadband. The support will go where it is most needed, i.e. areas where there is a weak take-up of digital technologies or no, or very slow, or very expensive, broadband access or where there is not enough commercial potential to attract private investors.

To read more about this work, the full report is available here.

We are grateful to Patrizia Sulis for her work with our data within the European Commission’s report and guidance in composing this article. For more information, please contact Patrizia Sulis – Scientific Officer – Joint Research Centre, European Commission.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| February 20, 2019

An Expansive Analysis of European Mobile Roaming Speeds and Behaviors

Last year we took a look at how free roaming was working out for EU citizens in terms of speeds and latency. This year we’ve expanded our analysis to all European countries and included data on Wi-Fi roaming behavior. We’ve also added a little insight into how roaming might affect download speeds for visitors to Mobile World Congress (MWC) in Barcelona from February 25- 28, 2019.

Except where noted, this analysis is based on Speedtest data from Android devices on 4G LTE cellular connections during Q3-Q4 2018. We included data on any country with greater than 30 samples in all categories.

Most Europeans experience slower downloads while roaming

Roaming traffic is subject to deals struck between individual mobile operators on how that traffic will be prioritized, so roaming speeds can depend not only on the country of origin but also the country of destination and the plan a subscriber has selected.

Consider the following table where an Albanian experiences a mean download speed of 54.56 Mbps at home and then 38.47 Mbps while roaming elsewhere in Europe. This is expected as a roamer does not usually have a direct relationship with the mobile operator handling their data and calls abroad.

Mean Mobile Download Speeds in Europe
Speedtest Data | Q3-Q4 2018
Country Local Speed (Mbps) Roaming Speed (Mbps) % Difference
Austria 38.23 35.78 -6.4%
Belarus 16.15 19.49 20.7%
Belgium 52.58 35.42 -32.6%
Bulgaria 47.28 32.35 -31.6%
Croatia 43.83 43.60 -0.5%
Cyprus 37.13 20.58 -44.6%
Czech Republic 44.91 13.43 -70.1%
Denmark 48.83 34.89 -28.6%
Estonia 36.43 38.98 7.0%
Finland 39.33 38.20 -2.9%
France 39.94 34.97 -12.5%
Germany 33.77 28.57 -15.4%
Greece 41.35 38.08 -7.9%
Hungary 49.57 28.19 -43.1%
Iceland 69.27 35.58 -48.6%
Ireland 28.23 31.49 11.6%
Italy 32.18 43.12 34.0%
Kazakhstan 22.93 13.80 -39.8%
Latvia 30.88 33.79 9.4%
Liechtenstein 56.48 36.66 -35.1%
Lithuania 41.49 33.43 -19.4%
Luxembourg 50.91 25.08 -50.7%
Malta 56.34 34.27 -39.2%
Montenegro 45.45 49.97 10.0%
Netherlands 56.06 33.86 -39.6%
Norway 68.49 38.69 -43.5%
Poland 28.74 29.71 3.4%
Portugal 32.06 36.95 15.3%
Romania 36.64 30.74 -16.1%
Russia 20.91 20.47 -2.1%
Serbia 43.41 21.64 -50.1%
Slovakia 33.47 31.80 -5.0%
Slovenia 35.51 36.41 2.5%
Spain 36.07 22.37 -38.0%
Sweden 44.87 34.59 -22.9%
Switzerland 47.59 30.36 -36.2%
Turkey 38.19 28.77 -24.7%
Ukraine 26.07 25.48 -2.3%
United Kingdom 30.84 38.76 25.7%

Residents of the Czech Republic will face massive speed disappointment when roaming through the rest of Europe. Other countries with much better speeds at home than abroad include Luxembourg, Serbia, Iceland and Cyprus.

In ten European countries, citizens experience faster mobile downloads while roaming than they do at home. These include: Italy, the United Kingdom, Belarus, Portugal, Ireland, Montenegro, Latvia, Estonia, Poland and Slovenia. Most of these are among the slowest countries on this list, so it would make sense that their citizens would experience better speeds elsewhere in Europe than they do at home.

Europeans are connected to Wi-Fi most of the time

Customers sometimes try to get better speeds and avoid roaming fees (for those outside the E.U.) and data overages by connecting to Wi-Fi. The following table compares the percentage of time spent on Wi-Fi by a resident of a country with that of a visitor to the country.

Percentage of Time Spent on Wi-Fi in Europe
Speedtest Data | Q3-Q4 2018
Country Local Customers Visitors % Difference
Albania 61.9% 59.8% -3.4%
Andorra 73.6% 69.0% -6.2%
Armenia 61.5% 68.1% 10.7%
Austria 65.6% 36.7% -44.1%
Azerbaijan 67.0% 70.7% 5.5%
Belarus 63.9% 58.3% -8.9%
Belgium 71.1% 32.9% -53.7%
Bosnia and Herzegovina 71.9% 66.0% -8.2%
Bulgaria 65.2% 46.8% -28.2%
Croatia 66.1% 41.0% -38.0%
Cyprus 70.9% 58.4% -17.7%
Czech Republic 75.1% 38.9% -48.1%
Denmark 70.4% 52.9% -24.9%
Estonia 61.2% 45.6% -25.4%
Finland 56.6% 47.1% -16.7%
France 60.2% 43.1% -28.5%
Georgia 61.4% 62.2% 1.3%
Germany 72.2% 42.4% -41.3%
Greece 73.5% 52.2% -28.9%
Hungary 71.9% 35.0% -51.3%
Iceland 65.7% 58.2% -11.4%
Ireland 67.2% 52.4% -22.0%
Italy 64.1% 48.9% -23.7%
Kazakhstan 57.7% 64.7% 12.3%
Latvia 60.9% 43.8% -28.1%
Liechtenstein 71.7% 58.2% -18.9%
Lithuania 66.8% 43.3% -35.1%
Luxembourg 63.6% 26.0% -59.1%
Macedonia 65.3% 52.9% -18.9%
Malta 74.3% 58.0% -22.0%
Moldova 67.2% 67.3% 0.2%
Montenegro 63.6% 65.2% 2.5%
Netherlands 73.0% 42.5% -41.7%
Norway 74.7% 59.7% -20.1%
Poland 62.5% 48.1% -23.1%
Portugal 69.1% 54.7% -20.9%
Romania 62.4% 48.7% -21.9%
Russia 58.8% 65.9% 12.2%
San Marino 66.8% 39.7% -40.6%
Serbia 68.6% 61.2% -10.7%
Slovakia 69.6% 35.1% -49.6%
Slovenia 63.3% 26.4% -58.3%
Spain 70.8% 53.0% -25.2%
Sweden 71.8% 44.9% -37.4%
Switzerland 62.4% 47.2% -24.4%
Turkey 61.7% 73.0% 18.4%
Ukraine 61.5% 62.4% 1.5%
United Kingdom 71.3% 54.0% -24.3%

Finland showed the lowest time spent on Wi-Fi by residents at 56.6%. Kazakhstan was second at 57.7% followed by Russia (58.8%), France (60.2%) and Latvia (60.9%). The Czech Republic showed the highest time spent on Wi-Fi by residents at 75.1%. Norway was second at 74.7% followed by Malta (74.3%), Andorra (73.6%) and Greece (73.5%).

When it comes to time spent on Wi-Fi by visitors, Luxembourg had the lowest percentage at 26.0%. Slovenia was second at 26.4% followed by Belgium (32.9%), Hungary (35.0%) and Slovakia (35.1%). Turkey showed the highest time spent on Wi-Fi by visitors at 73.0%. Azerbaijan was second at 70.7% followed by Andorra (69.0%), Armenia (68.1%) and Moldova (67.3%).

Luxembourg saw the largest difference in time spent on Wi-Fi between residents and visitors with visitors using Wi-Fi 59.1% less than residents. Slovenia was close behind at 58.3%, followed by Belgium (53.7%) and Hungary (51.3%). On the other end of the spectrum, visitors to Turkey were on Wi-Fi 18.4% longer than residents followed by Kazakhstan (12.3%) and Russia (12.2%).

Roaming dramatically increases latency in Europe

Because roaming signals are routed through a user’s home network, latency is always an issue in roaming. Speedtest data shows that latency while roaming is a much larger issue for residents of some countries than it is for others.

Comparing European Latency In-Country and Abroad
Speedtest Data | Q3-Q4 2018
Country Local Latency (ms) Roaming Latency (ms) % Difference
Austria 24 83 245.8%
Belarus 32 75 134.4%
Belgium 24 81 237.5%
Bulgaria 24 126 425.0%
Croatia 32 86 168.8%
Cyprus 20 194 870.0%
Czech Republic 24 86 258.3%
Denmark 24 98 308.3%
Estonia 23 78 239.1%
Finland 26 104 300.0%
France 42 87 107.1%
Germany 33 87 163.6%
Greece 27 137 407.4%
Hungary 22 94 327.3%
Iceland 18 163 805.6%
Ireland 34 114 235.3%
Italy 52 116 123.1%
Kazakhstan 35 164 368.6%
Latvia 24 94 291.7%
Liechtenstein 40 90 125.0%
Lithuania 26 108 315.4%
Luxembourg 23 73 217.4%
Malta 18 141 683.3%
Montenegro 18 42 133.3%
Netherlands 26 81 211.5%
Norway 36 109 202.8%
Poland 33 104 215.2%
Portugal 27 102 277.8%
Romania 26 131 403.8%
Russia 42 161 283.3%
Serbia 22 76 245.5%
Slovakia 30 69 130.0%
Slovenia 21 69 228.6%
Spain 45 118 162.2%
Sweden 30 118 293.3%
Switzerland 26 75 188.5%
Turkey 26 115 342.3%
Ukraine 35 116 231.4%
United Kingdom 37 107 189.2%

Residents of Cyprus saw an average latency of 194 ms while roaming in Europe. The country with the second highest latency for residents roaming abroad was Kazakhstan at 164 ms, followed by Iceland (163 ms). Russia (161 ms) and Malta (141 ms). In contrast, Montenegro had a lower latency for residents roaming abroad than Italy did for residents using their mobile phones locally.

Roaming performance at MWC

MWC, the largest mobile conference in the world, has Barcelona teeming with visitors from across the globe all trying to connect to their home networks. During February 2018 we saw an average download speed of 34.31 Mbps while roaming in Barcelona and a mean latency of 201 ms. Visitors from the U.K. saw an average download speed of 49.00 Mbps and a mean latency of 111 ms, while those from Italy averaged a download of 32.88 Mbps and a latency of 128 ms.

What will the performance look like at this year’s conference? Schedule a meeting or come see us in Hall 2 at Booth 2i25 to learn more about our roaming data.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

| November 30, 2021

5G in Europe: EU Targets Require a Rethink

Monitoring progress of the EU’s Digital Decade

We recently attended the European 5G Observatory’s workshop, “5G in the Digital Decade,” which provided an overview of progress towards the EU’s 5G Action Plan targets and also looked ahead to the new targets as set out in the EU Digital Decade. The European Commission presented its vision of the region’s Digital Decade in March 2021, providing targets (the Digital Compass) for the digital transformation of Member States by 2030. Progress towards these targets is measured through the existing Digital Economy and Society Index (DESI), a key component of which focuses on connectivity. The relevant 2030 goals here are to provide Gigabit access to all EU households and 5G coverage in all populated areas.

The connectivity component of DESI is made up of a mix of demand and supply-side factors, including fixed and mobile broadband coverage and take-up, 5G spectrum availability and broadband pricing. The latest iteration was published in November using 2020 data, with Denmark, the Netherlands and Spain securing the top three spots for connectivity, and Greece and Bulgaria the bottom two.

ookla_desi_eu_markets_1121-01

As 5G evolves, so should the Commission’s 5G targets

The Commission’s DESI has evolved from its inception in 2014 to now track the Digital Compass’ targets. However, 5G is a rapidly evolving technology, and it was clear from the discussion during the Observatory’s workshop that there will be a need to review the actual targets and by implication the measurement criteria. The key concern lies in the “5G everywhere” target, both from a coverage and a performance perspective. As the end goal is the digital transformation of Member States, 5G coverage should be extended beyond the current target of all populated areas, to provide greater geographical coverage — in particular to support emerging vertical industry needs, for example in agriculture or logistics.

In terms of 5G performance, the ITU’s IMT-2020 requirements are for a user-experienced data rate of 100 Mbps download and 50 Mbps upload. However, not all 5G networks are created equally. The increasing use of dynamic spectrum sharing (DSS) means that operators can boost 5G coverage and capacity by using existing spectrum formerly dedicated to other generations of mobile technology. As a result, network performance will vary widely based on the bands used. There are also differences in 5G rollout, with initial 5G radio equipment tending to be deployed on existing tower infrastructure, and the coverage of higher capacity C-band spectrum will be limited relative to that of lower frequency bands as result.

ookla_median-download-speeds_europe_1121-01

Divergence between the DESI and end-user internet speed

What’s also interesting are the outliers and how their performance differs from their position within the DESI. Bulgaria (which came second to last in the connectivity portion of the DESI), does lag behind the European average on fixed broadband speeds, but is significantly faster on mobile speeds. Bulgaria’s median mobile download speed of 83.71 Mbps makes it the seventh fastest market globally. The reverse is true for Spain, which came third in the DESI, and where median fixed download speeds of 118.25 Mbps are well above the European average, putting it in 11th place globally, but where mobile speeds of 34.63 Mbps lag well behind the European average, and place it 51st globally. Other examples of divergence between the DESI and actual internet speeds on the ground include markets such as Belgium, Cyprus, Estonia and Lithuania.

To support Member States, the Commission has proposed a “Path to the Digital Decade”, a governance framework which in addition to the development of roadmaps at a Member State level and regular reporting on progress, will also include a framework to address progress shortfalls and support for multi-country projects. Member States have been encouraged to make use of the Recovery and Resilience Facility, an EU-wide fund of EUR 723.8 billion designed to mitigate the impact of the COVID-19 pandemic, from which they are required to devote at least 20% of their allocation to digital projects. As of October 2021, digital investment plans totalled 26% of the fund, of which 11% is dedicated to connectivity. With such significant public funds directed at improving connectivity, and the digital services that it underpins, the Commission must ensure that its targets and measurement methodology keep pace with the evolution of network technologies.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.