Tag: Qatar

Ookla Research™ Articles
| September 4, 2019

In-Depth Analysis of Changes in World Internet Performance Using the Speedtest Global Index

Global Speeds

A lot has changed in the two years since 2017 when we first began ranking mobile and fixed broadband speeds of countries around the world with the Speedtest Global IndexTM. 5G is being deployed around the world and fiber continues to make gigabit speeds a reality in more and more countries. We’ve been tracking it all and are here to report on how much speeds have increased, which countries are leading internet performance and which are falling behind, and what trends we see across continents.

World mobile speed increased 21.4% with fixed broadband up 37.4%

World-Download-Speeds-2019-OG2

Looking just at the last year, the world’s mean download speed over mobile increased 21.4% from 22.81 Mbps in July 2018 to 27.69 Mbps in July 2019. Mean upload speed over mobile increased 18.1% from 9.13 Mbps to 10.78 Mbps. The world average for download speed over fixed broadband increased 37.4% from 46.48 Mbps in July 2018 to 63.85 Mbps in July 2019. Mean upload speed over fixed broadband increased 48.9% from 22.52 Mbps to 33.53 Mbps.

Shake-ups in the country rankings for internet performance

Fastest-Countries-Mobile-2018-2019

Mobile speeds in the fastest countries have skyrocketed in the past year which has dramatically shifted the rankings. South Korea, which was not even in the top ten a year ago, saw a 165.9% increase in mean download speed over mobile during the past 12 months, in large part due to 5G. Switzerland’s mean download speed increased 23.5%. Canada’s was up 22.2%, Australia 21.2%, the Netherlands 17.3%, UAE 11.1%, Malta 10.3% and Norway 5.8%. Qatar remained in the top ten, although the country’s mean download speed over mobile actually dropped 1.4% from July 2018 to July 2019.

Individual mobile operators can make a huge difference in a country’s speeds. In 2017 we were excited to see Telenor uncap their mobile speeds, which drove Norway to the top of the Speedtest Global Index. A big part of South Korea’s mobile success in the past year is the way KT, LG U+ and SK Telecom banded together to release 5G at the same time. Switzerland has also benefited from 5G and Sunrise leads the country with 262 5G deployments across the country while Swisscomm has 52.

Fastest-Countries-Fixed-2018-2019

Fixed broadband rankings on the Speedtest Global Index have not changed as dramatically during the past 12 months as those on mobile. Singapore remains the fastest country with an increase in mean download speed over fixed broadband of 5.6%. Taiwan had the largest jump in speeds among the top 10 with a 166.5% improvement in fixed download speed between July 2018 and July 2019. Mean download speed over fixed broadband increased 52.4% in South Korea, 26.4% in Macau, 21.7% in Romania, 21.0% in Switzerland, 19.3% in the United States and 3.5% in Hong Kong.

Monaco and Andorra did not have enough tests to qualify for the Speedtest Global Index one year ago, but massive fixed broadband improvements in both countries inspired us to lower our test count threshold for inclusion and also share these smaller countries’ success stories.

Technologies paving the way: 5G and gigabit

The presence of 5G is not enough to change a market

As discussed above, 5G has the potential to rocket a country to the top of the mobile rankings on the Speedtest Global Index. In practice, we’ve seen 5G speeds that were over 1000% faster than those on LTE.

Mobile-Download-Speeds-by-Country

In reality, though, unless 5G is commercially available widely across a country and from all mobile operators (as was the case in South Korea), the change in speeds at the country level is not that significant. Though commercial 5G was launched widely across Switzerland by Sunrise and Swisscom in April 2019, the country’s mean download speed only increased 2.8% in the three months since. The average mobile download speed in the U.S. has actually declined slightly since 5G was initially deployed. This is because 5G is still only available in a very limited number of markets to consumers with 5G-capable devices.

Visit the Ookla 5G Map for the latest on 5G deployments across the globe.

Gigabit is a game-changer, if you can get it

Unlike 5G, fiber connections have been rolling out since 2007, opening up the possibility of gigabit-speed fixed broadband. That said, it’s costly and time-intensive to lay miles and miles of fiber so progress has varied widely across the globe.

Gigabit-Test---Performance_Singapore-1

Geographically small countries like Singapore have the advantage when it comes to fiber, because It’s easier and cheaper to lay fiber optic cable across the country’s small footprint. Singaporean internet service providers (ISPs) have used this advantage to go beyond mere gigabit and offer connections as fast as 10 Gbps. This is reflected both in Singapore’s dominance of the fixed rankings on the Speedtest Global Index and in the fact that 2.87% of their total Speedtest results over fixed broadband are gigabit-speed (800 Mbps or higher).

Gigabit-Test---Performance_Brazil-1

Brazil offers a good contrast for how difficult it can be for gigabit to reach the masses. While the first Brazilian ISP to offer fiber-to-the-premises (FTTP) initially did so in 2007, easy access to gigabit speeds was slow to follow. However, that may be starting to change. Between June and July 2019 we saw a large uptick in gigabit-speed results in Brazil, where the proportion of gigabit speed tests increased from 0.02% of total fixed broadband tests to 0.17%. This corresponded with a large increase in mean download speed at the country level.

Comparing world mobile and fixed broadband at a glance

We were curious to see just how different internet performance experiences were around the world, so we plotted average mobile download speed against average download speed on fixed broadband. All of the graphs below use a percentage difference from the global average, a number that changed between 2018 and 2019.

fade-Performance-vs-Global---Quadrant-All

Speed Leaders

There was not much change in the list of countries that showed above-average download speeds on both mobile and fixed broadband between July 2018 and July 2019, the “Speed Leaders.” What did change was that fixed broadband speeds increased significantly enough among the group to bring the whole pack closer to Singapore and Hong Kong. On the mobile axis, South Korea’s major increase in download speed made that country more of an outlier, pushing the boundaries of what great performance can look like.

Fixed-Focused countries

Between July 2018 and July 2019 we saw the number of countries considered to be “Fixed-Focused” (having faster download speeds over fixed broadband than the world average while their average mobile download speeds were slower than average) increase. Ireland was the only country that solidly fit this category in 2018. Thailand and Chile started near the midline for fixed speeds and below-average for mobile speeds in 2018. 2019 found both countries squarely in the Fixed-Focused category. Israel also edged into this category as their mobile download speed fell between July 2018 and 2019.

Mobile-Focused countries

The “Mobile-Focused” category saw the most movement between July 2018 and July 2019 as some countries (the UAE and Qatar) increased their fixed speeds sufficiently to join the Speed Leaders. Meanwhile, Bosnia and Herzegovina’s mobile download speed increased year-over-year to move them into the Mobile-Focused quadrant. Georgia’s mobile download speed decreased enough to move them from Mobile-Focused to Speed Laggers.

It will be interesting to see how many of these Mobile-Focused countries double down on their mobile investments and explore 5G alternatives to fixed broadband.

Speed Laggers

No country wants to be in the position of having slower than average mobile and fixed broadband speeds. We saw 57 countries in this “Speed Laggers” quadrant in July 2018 and 78 in July 2019. This increase is mostly due to our expansion of the number of countries we consider for the Speedtest Global Index based on test count. There were enough countries in this category that we’ve considered them separately by continent below.

Regional views of mobile and fixed broadband performance

Mobile-and-Fixed-Broadband-Improvement-by-Continent-02

We aggregated Speedtest results by continent to analyze mobile and fixed broadband performance by continent.

Mobile-and-Fixed-Performance-by-Continent-01

Asia had the highest percentage increase in mobile download speed followed by North America, Oceania, South America, Africa and Europe. Oceania had the fastest mean download speed in July 2019. North America placed second, Europe third, Asia fourth, South America fifth and Africa sixth.

On the fixed broadband side, South America saw the highest percentage increase in download speed. Asia came in second, Europe third, Africa fourth, North America fifth and Oceania sixth. North America had the fastest mean download speed in July 2019. Europe was second, Asia third, and Oceania fourth. As we saw with mobile, South America and Africa again ranked fifth and sixth, respectively.

A zoomed-in view of the speed quadrants separated by continent offers a more detailed view of each country’s role in these rankings.

Africa mostly lags in internet speeds

2019-Performance-vs-Global---Africa

In July 2019, all but two African countries in the Speedtest Global Index fell into the Speed Laggers category, having mobile and fixed broadband speeds that were below global averages. The exceptions were South Africa and Guinea, which both had fast enough mobile speeds to place them in the mobile-focused quadrant.

Asian markets show a wide breadth of internet performance

2019-Performance-vs-Global---Asia

Asia was the most diverse continent we examined in terms of internet performance. We saw a plurality of countries in each of the four quadrants in July 2019. Most of the Speed Leaders were in East Asia: China, Hong Kong (SAR), Japan, Macau (SAR), South Korea, and Taiwan. If we include Singapore, another Speed Leader, these are among the wealthiest nations in Asia (using GDP per capita). Two of Asia’s Fixed-Focused countries are in Southeast Asia (Malaysia and Thailand) and one is in the Middle East (Israel).

The Speed Laggers category contained countries from South Asia (including Afghanistan, India and Pakistan), Southeast Asia (Brunei, Cambodia, the Philippines and Vietnam) and the Middle East (Jordan). Mobile-Focused countries in Asia were mostly Middle Eastern, including Kuwait, Lebanon, Oman, Saudi Arabia and Turkey.

European mobile performance is mostly strong, fixed varies

2019-Performance-vs-Global---Europe

With the exception of Ireland, the European countries on the Speedtest Global Index fell into the Speed Leaders, Mobile-Focused, and Speed Laggers categories. All of the Speed Laggers (Belarus, Kazakhstan, Russia and the Ukraine) were from Eastern Europe. Countries from Southeast Europe (including Albania, Bosnia and Herzegovina, Croatia, Greece, Montenegro, Moldova, Serbia and Slovenia) and Central Europe (Austria and the Czech Republic) made up the bulk of the Mobile-Focused category.

Speed Leaders included countries from the Baltics (Estonia, Latvia and Lithuania), the Nordics (Denmark, Norway and Sweden), Central Europe (Poland and Romania), and Western Europe (including Belgium, France, Germany, the Netherlands, and Spain).

North American internet performance is sharply divided

2019-Performance-vs-Global---North-America

Canada and the U.S. are the only two North American countries in the Speed Leaders category. Panama is the only North American country under Fixed-Focused. Mexico and all of the Central American countries fall into the Speed Laggers category. There are no North American countries that are Mobile-Focused.

Each country in Oceania has a very different internet story

2019-Performance-vs-Global---Ocean

Oceania is represented in three of the four quadrants: Speed Leaders (New Zealand), Mobile-Focused (Australia) and Speed Laggers (Papua New Guinea) with Fiji straddling the divide between Speed Laggers and Mobile-Focused.

South America mostly lags in mobile and fixed internet speeds

2019-Performance-vs-Global---South-America

Most of the South American countries represented on the Speedtest Global Index are in the Speed Laggers quadrant (Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, Suriname and Venezuela). Chile is an exception, being part of the Fixed-Focused group, as is Uruguay which sits in Mobile-Focused.

Global internet speeds are improving on average and 5G and gigabit are compounding those advances where available. However, not all countries are benefitting equally. We’ll be interested to see how 5G continues to push mobile speeds in the next year and also whether 5G Wi-Fi becomes a game changer for fixed broadband. Remember to check the Speedtest Global Index on a monthly basis for updated country rankings. And take a Speedtest to make sure your experience is represented in your country’s averages.

Editor’s Note: This article was edited on September 10, 2019 to correct an error in the labeling on the first image. The colors in a later image were updated for consistency.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Isla McKetta

Ookla Research™ Articles
| March 13, 2020

Tracking COVID-19’s Impact on Global Internet Performance (Updated July 20)

Global Speeds

We are no longer updating this article as internet speeds in most countries have stabilized to pre-pandemic levels. For ongoing information about internet speeds in specific countries, visit the Speedtest Global IndexTM or contact our press team.

Ookla® closely monitored the impact of COVID-19 on the performance and quality of global mobile and broadband internet networks in the early days of the pandemic. We shared regular information based on Ookla data to assist in the understanding of this unprecedented situation. You can still download the July 20, 2020 CSV here which contains all the public data we tracked in this article. If you are looking for information on internet or online service outages, please check Downdetector®.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds
Ookla for Good
coronavirus

About the Author

Ookla

Ookla Research™ Articles
| June 27, 2023

How Vodafone Qatar Became the World’s Fastest Mobile Network Operator in 2022 [Case Study]

When Qatar was selected to host one of the world’s largest sporting events, preparations began to ensure that the country was ready to provide reliable connectivity to the millions of incoming fans and visitors from around the world. Recognizing this event as an opportunity to invest in Qatar’s digital economy, Vodafone Qatar delivered effectively on its intent to provide seamless connectivity for their customers, developing strategic plans to rapidly scale their networks and deliver fast service throughout the country, in alignment with the support and efforts of the government of Qatar. As a result of their significant network improvements and unrivaled network performance, Vodafone Qatar was awarded the Speedtest Award for the World’s Fastest Mobile Network in 2022.

Situation

As the major sporting event brought all eyes on Qatar, Vodafone Qatar was determined to showcase their capabilities and advancements to a global audience. Along with improving their customers’ experience, the operator wanted to contribute towards Qatar’s national initiatives for digital transformation and economic development. Throughout the various stages of this rollout, Vodafone Qatar monitored progress with Ookla’s solutions for network intelligence.

Read the full case study here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

About the Author

Ookla

Ookla Research™ Articles
| February 15, 2023

Are 5G Networks Meeting Consumers’ Expectations?

Network Performance

Key messages

  • In-market 5G performance varies widely. Reviewing the top 10% and worst 10% of Ookla® Speedtest Intelligence® samples reveals significant variance in the consumer experience on today’s 5G networks, with 5G speeds peaking at over 1 Gbps for the top 10% of users in the U.A.E on average, but falling to below 20 Mbps for the lower 10% in Norway, the U.S., Japan, Germany, and Spain.
  • Median 5G performance is declining in many early launch 5G markets. While understandable as 5G adoption grows and users in more remote locations access 5G, declining median download speeds also point to investment and deployment challenges in some markets. At the same time, many of these markets are facing economic headwinds, placing more emphasis than ever on cost control. As a result, operators must carefully balance network investment priorities.
  • 5G Net Promoter Scores (NPS) significantly higher than 4G LTE in most markets, but waning. With the exception of Sweden and Qatar, all the early launch 5G markets in our analysis saw 5G NPS fall year-over-year. Operators’ 5G NPS still trade at a premium compared to 4G, and while performance is just one part of the equation, operators should take care to build on the positive sentiment that 5G has brought to date.

Despite impressive headline speeds, 5G performance varies a lot

Median 5G performance allows us to gauge the midpoint of user experience on 5G networks, however it doesn’t paint the full picture. While headline 5G speeds impress, Speedtest Intelligence data lays bare the ups and downs of 5G performance for consumers, even in early launch, advanced 5G markets. We recently looked at 5G network performance over high frequency (mmW) bands, painting a view of the true potential of 5G networks. However, if we look at performance on today’s 5G networks, looking beyond the median at the range of performance between users in the top 10% and those in the lower 10%, Speedtest Intelligence data reveals huge variance in the performance users experience.

Chart of psread of 5g performance, top 10% of samples versus median and lower 10%

The U.A.E. was the fastest 5G market in our analysis, based on median download performance of 545.53 Mbps in December 2022, followed by South Korea and Qatar. However, the top 10% of users in the U.A.E. recorded speeds of at least 1,266.49 Mbps on average, while the lowest 10% of users experienced speeds of 127.52 Mbps or slower on average. At the other end of the scale, Spain recorded a median 5G speed of 94.14 Mbps, but also demonstrated wide variance between the top 10% of samples at 537.95 Mbps or faster and the lowest 10% with 10.67 Mbps or less.

Based on many of the marketing messages around 5G, consumers are led to expect a big bang change in performance. However, with 5G operating over a greater range of spectrum bands than previous generations, including high frequency spectrum which has relatively poorer propagation, it’s understandable that 5G performance will vary more than previous generations of mobile network technology.

5G markets set to face performance challenges during 2023

While globally 5G speeds have remained stable, for many of the markets in our analysis, median 5G download speeds have fallen over the past year. The U.S. was the main outlier, recording the strongest uplift in 5G performance as T-Mobile continued to drive home its performance advantage in the market, while Verizon’s performance improved early in 2022 through its deployment of 5G in C-band spectrum. This trend is likely to continue in 2023 in the U.S., as more C-band spectrum is made available. However, the picture remains concerning for a number of other 5G markets, particularly those where median 5G speeds are at the lower end of the spectrum.

Chart of Year-over-Year change in median 5G download performance

In some markets, 5G was initially priced at a premium to 4G, with operators focused on driving incremental returns on the new network technology. However, operators have been increasingly opening up 5G access by removing incremental costs for consumers and adding prepaid plans too. As 5G adoption scales, it places more strain on the new networks. The challenge for many of these markets is that network performance is likely to degrade further unless network densification picks up. 

For network operators, this investment imperative is occuring amidst macroeconomic headwinds, which are driving up operating costs and putting pressure on consumer and enterprise spend. In addition, there remain challenges in deploying additional 5G cell sites in dense urban areas where demand is strongest, while in some markets EMF limits and other regulations can limit the deployment of high-capacity 5G sites.

Degrading 5G performance impacts consumer sentiment

Net Promoter Score (NPS) from Speedtest Intelligence paints a largely positive picture of current 5G networks. NPS is a key performance indicator of customer experience, categorizing users into Detractors (score 0-6), Passives (score 7-8), and Promoters (score 9-10), with the NPS representing the percentage of Promoters minus the percent of Detractors, displayed in the range from -100 to 100. Across the markets we analyzed, 5G users on average rated their network operator with NPS scores that were universally higher than those for 4G LTE users. However, consumer sentiment for users on 5G networks is beginning to shift, with NPS scores falling, coinciding with lower median 5G performance in many of the markets we analyzed.

Chart of 5G uplift in Net Promoter Scores vs. 4G LTE

Declining performance levels will be a factor driving NPS down for some 5G users. It’s also important to remember that as 5G scales in many of these early launch markets, the profile of 5G users is also changing from predominantly urban-based users, to more of a mix of urban, suburban, and rural users, which brings additional coverage and performance challenges for network operators. We plan to examine the relationship between 5G performance and spectrum in an up-coming content piece. Please get in touch if you’d like to learn more about Speedtest Intelligence data.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Network Performance

About the Author

Mark Giles

Ookla Research™ Articles
| December 18, 2022

Stable and Expanding: The State of Worldwide 5G in 2022

Global Speeds


5G is no longer a new technology, however, consumers in many countries are still waiting to see the full benefits of 5G (or even to connect to 5G at all). We examined Speedtest Intelligence® data from Q3 2022 Speedtest® results to see how 5G performance has changed since last year, where download speeds are the fastest at the country level, and how satellite technologies are offering additional options to connect. We also looked at countries that don’t yet have 5G to understand where consumers are seeing improvements in 4G LTE access.

5G speeds were stable at the global level

Graphic of 5G median speed performance worldwide.

In 2021, we discussed how an expansion of 5G access led to a decline in overall speed at the global level. This year showed a stabilization in overall speed, even as 5G access broadened, with a median global 5G download speed of 168.27 Mbps in Q3 2022 as compared to 166.13 Mbps in Q3 2021. Median upload speed over 5G slowed slightly to 18.71 Mbps (from 21.08 Mbps) during the same period. According to the Ookla® 5G Map™, there were 127,509 5G deployments in 128 countries as of November 30, 2022, compared to 85,602 in 112 countries the year prior.

South Korea and the United Arab Emirates led countries for 5G speeds

Chart of fastest countries for median 5G download speed

South Korea and the U.A.E. had the fastest median download speed over 5G at 516.15 Mbps and 511.70 Mbps, respectively, during Q3 2022, leading a top 10 list that included Bulgaria, Qatar, Saudi Arabia, Singapore, Kuwait, New Zealand, Bahrain, and Brazil. Bulgaria, Singapore, Bahrain, and Brazil were new to the top 10 in 2022, while Norway, Sweden, China, and Taiwan fell out of the top 10.

Satellite became more accessible but performance slowed

2022 saw a proliferation of fast, low-earth orbit (LEO) satellite internet from Starlink across the world. Q1 2022 saw Starlink speeds increase year over year in Canada and the U.S., with Starlink in Mexico having the fastest satellite internet in North America, Starlink in Lithuania the fastest in Europe, Starlink in Chile the fastest in South America, and Starlink in Australia the fastest in Oceania.

Q2 2022 saw Starlink speeds decrease in Canada, France, Germany, New Zealand, the U.K., and the U.S. from Q1 2022 as Starlink crossed the 400,000 user threshold across the world. Starlink in Puerto Rico debuted as the fastest satellite provider in North America. Starlink outperformed fixed broadband averages in 16 European countries. Starlink in Brazil had the fastest satellite speeds in South America. And Starlink in New Zealand was the fastest satellite provider in Oceania.

During Q3 2022, Starlink performance dipped once again from Q2 2022 in Canada and the U.S., while remaining about the same in Chile. Starlink in Puerto Rico and the U.S. Virgin Islands had the fastest satellite speeds in North America, while Starlink in Brazil again was the fastest satellite provider in South America.

With Viasat, HughesNet, and Project Kuiper set to launch huge LEO constellations in 2023, consumers around the world are poised to have more fast satellite internet options, particularly as the European Commission makes its own play for a constellation and Eutelsat and OneWeb potentially merging.

5G Availability points to on-going challenges

5G Availability measures the proportion of Speedtest users with 5G-capable handsets, who spend a majority of time connected to 5G networks. It’s therefore a function of 5G coverage and adoption. We see wide disparity in 5G Availability among markets worldwide, with for example the U.S. recording 54.3% in Q3 2022, well ahead of markets such as Sweden and the U.A.E., with 8.6% and 8.3% respectively.

Chart of 5G availability in select markets, based on users with 5G-capable handsets

Critical levers for mobile operators to increase 5G Availability include:

  • Increasing 5G coverage by deploying additional base stations
  • Obtaining access to, or refarming, sub-GHz spectrum, to help broaden 5G coverage, as sub-GHz spectrum has superior propagation properties than that of higher frequency spectrum bands.
  • Encouraging 5G adoption among users with 5G-capable handsets.

Speedtest Intelligence points to 5G adoption challenges in some markets, with 5G Availability dropping in Bulgaria, South Korea, the Netherlands, and the U.A.E. As more users acquire 5G-capable devices, operators need to balance their pricing models to ensure users have sufficient incentives to purchase a 5G tariff.

Chart of percentage change in 5G availability in select markets, based on users with 5G-capable handsets

Where 5G continues to fail to reach

Speedtest Intelligence showed 29 countries in the world where more than 20% of samples were from 2G and 3G connections (combined) during Q3 2022 and met our statistical threshold to be included (down from 70 in Q3 2021). These are mostly countries where 5G is still aspirational for a majority of the population, which is being left behind technologically, having to rely on decades-old technologies that are only sufficient for basic voice and texting, social media, and navigation apps. We’re glad to see so many countries fall off this list, but having so many consumers on 2G and 3G also prevents mobile operators from making 4G and 5G networks more efficient. If operators and regulators are able to work to upgrade their users to 4G and higher, everyone will benefit.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest IntelligenceⓇ | Q3 2021
Country 2G & 3G Samples
Central African Republic 76.2%
Turkmenistan 58.5%
Kiribati 51.6%
Micronesia 47.4%
Rwanda 41.1%
Belarus 39.7%
Equatorial Guinea 37.7%
Afghanistan 36.7%
Palestine 33.5%
Madagascar 27.5%
Sudan 27.4%
Lesotho 26.5%
South Sudan 26.3%
Benin 26.0%
Guinea 25.5%
Cape Verde 24.3%
Tonga 24.3%
Syria 23.4%
The Gambia 23.4%
Ghana 23.3%
Palau 22.9%
Niger 22.8%
Tajikistan 22.7%
Mozambique 22.4%
Guyana 21.8%
Togo 21.8%
Congo 21.1%
Moldova 20.8%
Saint Kitts and Nevis 20.0%

We were pleased to see the following countries come off the list from last year, having dropped below the 20% threshold: Algeria, Angola, Anguilla, Antigua and Barbuda, Armenia, Barbados, Bosnia and Herzegovina, Botswana, Burundi, Caribbean Netherlands, Cook Islands, Dominica, Ecuador, El Salvador, Ethiopia, Gabon, Grenada, Haiti, Honduras, Jamaica, Liberia, Mauritania, Namibia, Nigeria, Papua New Guinea, Saint Lucia, Saint Vincent and the Grenadines, Sierra Leone, Solomon Islands, Somalia, Suriname, Swaziland, Tanzania, Trinidad and Tobago, Uganda, Ukraine, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, and Zimbabwe. While countries like Belarus, Cape Verde, Central African Republic, Guinea, Guyana, Madagascar, Palestine, Rwanda, South Sudan, Tajikistan, Togo, and Turkmenistan are still on this list, they have improved the percentage of their samples on these outmoded technologies when compared to last year by at least 10 points. Palestine improved by more than 50 points. 2G and 3G samples in Kiribati increased 3.2 points when comparing Q3 2022 to Q3 2021.

We’re glad to see performance levels normalize as 5G expands to more and more countries and access improves and we are optimistic that 2023 will bring further improvements. Keep track of how well your country is performing on Ookla’s Speedtest Global Index™ or track performance in thousands of cities worldwide with the Speedtest Performance Directory™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Isla McKetta

Ookla Research™ Articles
| December 11, 2022

No Upsets in Qatar as Network Performance Peaks

Network Performance

Key messages

  • The FIFA World Cup Qatar 2022™ is the first in the Middle East region, and the first to be supported by 5G networks.
  • It would not have been a surprise to see network performance degrade during the tournament, with over 2.45 million cumulative stadium attendees in a country with a population of just 2.93 million. However, median mobile network download speeds increased substantially in November to reach 263.37 Mbps (based on modern chipsets), up from 190.93 Mbps in October.
  • Ooredoo and Vodafone’s network investment has helped maintain a consistent user experience for fans, with median internet page load times and video streaming start times well below 2 seconds for 5G users.

The first FIFA World Cup® supported by 5G networks

Awarded in December 2010 to Qatar, this year’s FIFA World Cup is the first to take place in the Middle East, and the first to be supported by commercial 5G networks. Ahead of the event, we outlined the important role of the Qatar Communications Regulatory Authority (CRA) and both Ooredoo Qatar and Vodafone Qatar in driving performance gains in the market. A competitive, pro-investment market environment has paid dividends, coupled with firm commitments from both operators to roll out commercial 5G networks in all densely populated areas and all venues associated with the FIFA World Cup. 

As of December 3, 2022, after almost two weeks and 48 games, the FIFA World Cup has seen over 2.45 million cumulative stadium attendees. For a country with a population of 2.93 million, ensuring mobile network performance meets expectations has been no easy feat. Ookla® was keen to understand how Qatari mobile networks were handling the deluge of visitors and additional traffic. According to Speedtest Intelligence®, median download performance in November rose to 263.37 Mbps on modern chipsets across all mobile technologies combined, with median 5G download performance hitting 472.13 Mbps.

Chart of Qatar mobile network performance versus other leading markets

Fans visiting Qatar for the World Cup™ have benefitted from the offer of local SIMs from national mobile operators Ooredoo and Vodafone, which include free data. Ooredoo SIMs include 2022 MB of data for free, valid for 3 days, while Vodafone customers have access to 3GB of data for free, valid across 2 days. Encouraging visitors to utilize local SIMs has helped provide superior network performance for fans at the World Cup. In addition, it’s clear that the network enhancements made by Ooredoo and Vodafone, and their live monitoring and optimization of network performance using crowdsourced data, has helped boost overall network performance at the event, despite the deluge of fans and resultant data traffic.

Qatar’s mobile networks driving increased speeds despite the deluge of fans

We used Speedtest Intelligence data to observe performance in the lead up to, and during the FIFA World Cup™. 5G performance increased from a median download of 394.2 Mbps and upload of 19.93 Mbps 10 weeks before the event, while hitting a median download speed of 489.29 Mbps and median upload speed of 38.36 Mbps during the second week of the World Cup™. Ooredoo and Vodafone have played a crucial role in driving increased 5G performance at the World Cup with both mobile network operators neck-and-neck in terms of 5G download performance.

Chart of 5G performance at the FIFA World Cup 2022

Comparing mobile network performance during the first two weeks of the FIFA World Cup™ to that of other major sporting events in the region and further afield shows just how impressive 5G network performance has been so far, given the number of attendees. While not the fastest sporting event on record, the FIFA World Cup Qatar 2022™ ranks highly, well ahead of events such as the French Open and Wimbledon.

Chart of FIFA World Cup 2022 - 5G performance versus other major sporting events

Network improvements ensuring consistent quality of experience for World Cup™ fans

Ooredoo, FIFA’s Official Global Connectivity Services Provider for the event, has been very vocal on the improvements it has made to its network and operations. Ooredoo has rolled out additional macro cell sites and small cells to cater to data traffic around the stadiums, and has also deployed over 5,000 cell sites to offer sufficient network coverage across mobile technologies within the stadiums. 

Using Speedtest Intelligence data to analyze network performance across Qatar’s World Cup™ stadiums for both Ooredoo and Vodafone combined, we see that Al Janoub Stadium recorded the fastest median 5G download performance at 757.77 Mbps, and that all World Cup™ stadiums recorded median 5G speeds over 400 Mbps. Of the most popular fan sites, the Ras Bufontas and Airport Free Zone recorded the highest 5G performance.

Chart of Fastest 5G Performance at World Cup stadiums and fan zones

Ooredoo has also implemented a full modernisation of its core network, moving to a cloud-based architecture, while also making improvements to the capacity of its national and international IP transport links to ensure sufficient capacity for fans to better access servers for popular OTT services such as Facebook, Instagram, and Snapchat. These network improvements are helping to drive improved customer experience, as reflected in page load times for mobile users at the World Cup™ accessing Facebook, with median page load times for the social network of well under 2 seconds on 4G networks, and below 1.5 seconds with 5G. Video streaming start times, which were 2.3 seconds on 4G networks, improve to 1.7 seconds on 5G networks.

Chart of 5G driving inproved customer experience at the World Cup 2022

We’ll continue to examine network performance at the FIFA World Cup™, as it moves towards the final game on December 18.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Network Performance

About the Author

Mark Giles

Ookla Research™ Articles
| August 21, 2022

Qatar – Stronger Competition Driving 5G Performance Gains Ahead of World Cup

Network Performance

Key messages

  • Vodafone’s resurgence is putting pressure on market leader Ooredoo to maintain its performance lead. Vodafone’s Turnaround Strategy has created a more level competitive playing field in Qatar, helping it increase its market share and drive strong growth in top-line revenues and net profit so far this year. Vodafone’s improving performance in median 5G network speeds is driving Ooredoo to react in order to maintain its lead.
  • Strong 5G network investment in Qatar, as both operators seek to gain the upper hand, with all eyes on the up-coming FIFA World Cup™. This major event gives both operators a chance to demonstrate the capabilities and resilience of their 5G networks to a global audience. They have already driven median 5G download speeds in the market to over 400 Mbps so far in 2022, and with mmWave spectrum due to be allocated in 2023, consumers should expect faster performance to come.
  • Perfect storm has helped propel Qatar to second place globally in mobile download speeds. A desire to rapidly transition their customer bases to 5G has boosted 5G Availability in the market, and has helped Qatar climb to second place in Ookla’s Speedtest Global Index™ as of July 2022.
  • Beyond faster speeds, consumers are paying less and have access to unlimited 5G tariffs. While headline median 5G speeds impress, strong competition is also driving improved outcomes for consumers, as ARPU falls quarter-on-quarter. Both operators have also introduced unlimited 5G tariffs, including voice, SMS and data, albeit with fair usage caps.

Vodafone’s resurgence has forced Ooredoo to respond and helped drive network speeds to new highs 

Vodafone Qatar’s resurgence as a stronger competitor to market leader Ooredoo Qatar has taken place at a key juncture for the Qatari market — the arrival of 5G. Qatar’s Communications Regulatory Authority (CRA) amended the mobile licenses held by Vodafone Qatar and Ooredoo Qatar in early 2019. The new licenses included harmonized terms and conditions for both companies, authorizing each to utilize 100 MHz of C-band spectrum and committed them to roll out commercial 5G networks before the end of 2020 in all densely populated areas. It also required they provide coverage of all primary roads and highways as well as all venues associated with the up-coming FIFA World Cup. This was updated in May 2022 to plan the allocation to both operators of additional spectrum in the C-band as well as high frequency (26 GHz) spectrum by 2023, while their license obligations require their 5G networks to cover 99% of Qatar with minimum download speeds of 100 Mbps by 2024.

Both network operators have invested heavily in their 5G networks, with Ooredoo attaining 99.5% population coverage in Q1 2022, and Vodafone committed to near universal coverage by the end of 2022. This drive to increase coverage and rapidly migrate users to 5G means that Qatar is among the top markets globally in terms of 5G Availability, (the percentage of users with 5G-capable devices who spend a majority of their time connected to 5G networks), which stood at 46.8% as of Q2 2022 according to Speedtest Intelligence®. Ooredoo maintained an advantage over Vodafone in median 5G download speeds in Q2 2022, recording 450.08 Mbps compared to Vodafone’s 426.04 Mbps, while Vodafone maintains an advantage in upload speeds of 28.61 Mbps to Ooredoo’s 26.76 Mbps.

Ookla® Speedtest Intelligence data shows that Vodafone’s renewed position within the market is helping spur network investment from both operators. In early 2021, Ooredoo had the upper hand in terms of 5G download performance, while in Q4 2021 Vodafone’s performance jumped considerably, prompting Ooredoo to strengthen its position in  Q1 2022. Monthly Speedtest® data shows that the performance gap between the two operators is beginning to narrow once more. At a national level, this has helped Qatar maintain a top-five position in Ookla’s Speedtest Global Index (a global ranking of median download speeds based on all mobile technologies), and as of July 2022 it ranked second globally.

Vodafone targeting market share gains, helping drive ARPU in the market lower

Qatar has been a challenging market for Vodafone Group. Vodafone Qatar launched in 2009 as the second mobile network operator in the country. While it was able to grow market share, it consistently made losses — in the nine months to December 2017, the company made a loss of QAR 182.16 million (~$50 million), which led to Vodafone Group selling its share in the operator in 2018. The Qatar Foundation took control of the company, having increased its shareholding to 50%, maintaining the Vodafone brand but also implementing a Turnaround Strategy, designed to reverse the company’s fortunes, with a focus on cost containment and revenue growth. 

Vodafone Qatar’s operational and financial performance has gone from strength to strength over the five years since then. Costs have fallen from close to 75% of revenues in 2017, to under 60% during 1H 2022, spurred by a rigid focus on cost containment. During the first half of 2022, Vodafone Qatar grew top line revenues by 23.5% (year-on-year, with service revenues increasing by 14%), while net profit rose by 61.3%.

The company is reaping the benefits of an aggressive move to capture new customers — in Q1 2022 its mobile connections base topped 2 million for the first time, representing 18.6% growth year-on-year, well above Ooredoo’s 6.8% growth. Vodafone was the first to introduce “unlimited” tariffs to the market in 2019 across voice, SMS, and data (subject to a fair usage policy), while it has also allowed users across all its tariffs to access 5G. Vodafone’s 5G Availability, the proportion of its users with 5G capable devices which spend a majority of time connected to 5G networks, hit 53.0% during Q2 2022, ahead of Ooredoo’s 42.0%. Vodafone’s drive to acquire new customers has come at the expense of average revenue per user (ARPU), as it is clear it is undercutting Ooredoo in the market. Vodafone’s ARPU fell by 10.3% in the year to Q1 2022, while Ooredoo’s only declined by 3.9%, despite being almost 40% higher. 

Focus currently on FIFA World Cup Qatar 2022, but more to come

A large part of 5G network investment in the country is targeted at the upcoming FIFA World Cup, scheduled to take place in November and December 2022. The award of the world’s premier global football tournament was a significant coup for Qatar, and is predicted to attract around 1.5 million visitors, a significant increase on the local population of 2.93 million. In addition to covering all fan zones related to the event, both operators have been investing heavily in increasing the capacity of their networks and in building enhanced network assurance capabilities, to make sure their networks can cope with the strain of the additional connections and traffic from the event. 

Ooredoo announced in March that it had been selected by the FIFA World Cup organizers as the Official Global Connectivity Services Provider. This will involve providing connectivity services to all media rights licensees in Qatar, and it is building a dedicated network to support broadcast video production and distribution. In order to further boost its network capacity for users at the event, Ooredoo signed a partnership agreement with Ericsson in November 2021, where the vendor will provide network optimization and event management services, covering 5G services in fan zones, stadiums, airports, and major tourist attractions. While not an official partner, Vodafone Qatar’s role in delivering a successful event should not be overlooked. It has tapped the experience of the wider Vodafone Group in delivering connectivity at major events, has been aggressively densifying its 5G network (with over 50% more radio access network sites deployed since 2017), and has also been expanding the reach of its GigaNet fiber network. 

The failure to allocate mmWave spectrum in time for the World Cup has disappointed, however this will now take place in 2023, and consumers should expect further 5G performance gains once both operators begin deployment. We will continue to look at performance on both operator’s networks as we draw closer to the World Cup, and at how they handle the deluge of visitors and traffic that it will bring. To stay abreast of Ookla’s latest content, you can subscribe to our updates here.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Network Performance

About the Author

Mark Giles

Ookla Research™ Articles
| April 19, 2021

Saudi 5G Is Fast, and New Spectrum Allocations Should Make it Faster

Spectrum

pdf_download_button_ar-1

Saudi Arabia has a new plan to allocate or improve 23 GHz of spectrum to boost 5G speeds and coverage and potentially best other countries in the Gulf Cooperation Council (GCC), This region has been ahead of the 5G curve since early days with Qatar launching commercially available 5G in 2018 and Bahrain, Kuwait, Saudi Arabia and the United Arab Emirates following soon after in 2019.

It’s good company to be in, but having such technologically advanced neighbors can obscure the progress Saudi Arabia has made and how well the country is doing compared with the world. This article looks at mobile speeds and 5G adoption in GCC countries and then closely examines Saudi mobile performance, including information on fastest providers, time spent on 5G and how the new spectrum could improve performance.

UAE has fastest mobile speeds in GCC, Saudi Arabia third

ookla_median-mobile-speeds_gcc_0421_en
There was a wide range of median mobile speeds across the GCC over the past year, despite 5G presence in nearly all of the countries. United Arab Emirates (UAE) consistently had the fastest median download speed over mobile, with 100.99 Mbps during Q1 2021. Qatar was second with 90.92 Mbps during Q1 2021 and Saudi Arabia was third (67.61 Mbps). Kuwait, Oman and Bahrain formed a tight group at the bottom of the rankings with median download speeds of 42.52 Mbps, 37.52 Mbps and 36.76 Mbps, respectively, during Q1 2021. Of these countries, only Oman did not have commercially-available 5G until 2021.

Kuwait showed the largest increase in median download speed among GCC countries when comparing Q1 2020 to Q1 2021 at 84.0%. UAE saw the second largest increase (61.6%), Saudi Arabia third (48.2%), Qatar fourth (53.2%), Bahrain fifth (43.8%) and Oman sixth (21.6%).

Median upload speeds over mobile were much slower than download speeds in all GCC countries during 2020, as is often the case. UAE had the fastest upload speed during Q1 2021 at 23.62 Mbps. Qatar was second (21.96 Mbps), Saudi Arabia third (17.06 Mbps), Kuwait fourth (16.22 Mbps), Oman fifth (12.75 Mbps) and Bahrain sixth (10.17 Mbps).

5G adoption is highest in Saudi Arabia

The ratio of samples from devices that are connected to 5G to the number of samples from all 5G-capable devices speaks to the maturity of the 5G market in each country. Saudi Arabia had the highest ratio among GCC countries during Q1 2021. Qatar was second and UAE third, Kuwait fourth and Bahrain fifth. Oman, which only launched commercially-available 5G during Q1 2021, was a distant sixth.
ookla_5g-device-ratio_gcc_0421_en

Qatar had the highest 5G Availability

ookla_gcc_5g_availability_map_0421_en

One way to understand the state of a 5G network is by looking at 5G Availability — the proportion of users spending the majority of their time on 5G. Mobile users with 5G-capable devices in Qatar had the highest 5G Availability among GCC countries with 38.1% during Q1 2021. Saudi Arabia was second (31.9%), Kuwait third (31.8%), UAE fourth (30.5%) and Bahrain fifth (17.3%). 5G Availability in Oman, where 5G was not commercially available until Q1 2021, was 3.0%.

5G in Saudi Arabia is much faster than global average

ookla_5g-download-speed_saudi-arabia_world_0421_en

We compared Saudi Arabia’s median download speed over 5G with an average of 5G download speeds around the world during Q1 2021 and found that Saudi Arabia’s 5G is 127% faster at 322.42 Mbps.

stc was the fastest operator in Saudi Arabia, Mobily had highest rating and NPS

Speedtest Consumer Sentiment™ data provides rich insights into customer satisfaction over time, as well as competitive benchmarking, by providing data on both customers’ overall satisfaction with their network providers (based on a five-star scale) and Net Promoter Score (NPS). This data set is gathered from single-question surveys presented to users at the end of a Speedtest. Operators and government regulators across the globe use this data to monitor improvements over time. A comparison of Q1 2021 ratings data from Saudi Arabia’s top providers to their speeds during the same period, we can explore the relationship between customer satisfaction and network performance.

ookla_median-mobile-speeds_saudi-arabia_0421_en

There was a wide spread among download speeds for Saudi Arabian mobile operators during Q1 2021 with stc showing the fastest median download and upload speeds at 76.81 Mbps and 19.71 Mbps, respectively. Mobily was second for download and upload speeds (62.36 Mbps and 13.29 Mbps, respectively) and Zain third (39.62 Mbps and 11.29 Mbps, respectively).

Mobily had the highest rating and the highest NPS among top providers in Saudi Arabia in Q1 2021. Substantively, there was not enough difference between the ratings of stc and Zain to determine a second and third ranking. stc was second for NPS and Zain third. It’s worth noting that the NPS was negative for all three operators, indicating that users were not likely on average to recommend the service to friends or family.

How Saudi Arabia will use additional spectrum to maximize performance

On March 30, Saudi Arabia’s Communications and Information Technology Commission (CITC) released the 3-year “Outlook for Commercial and Innovative Use of the Spectrum in Saudi Arabia.” The program includes a plan to make more than 23 GHz of spectrum available for innovative and commercial use: 4 GHz licensed, 6.2 GHz unlicensed and more than 13 GHz of lightly licensed spectrum. This balanced approach should maintain protection of key uses in their primary bands while supporting a range of technologies, including: mobile, satellite — including non-geostationary satellite orbit (NGSO), high altitude platform station (HAPS), air to ground and Wi-Fi/WiGig.

CITC will allocate the 600 MHz and 3800 – 4000 MHz bands for mobile use in 2021. The sub-1 GHz should help Saudi operators maximize the distance their 5G signals can travel as T-Mobile has done in the U.S.. This is important in a country with vast areas to span between major cities.

Meanwhile, the addition of the 3800 – 4000 MHz band to the already provided 3400-3800 MHz in the C-band should enable operators to add massive capacity to their networks and leverage the fully market-tested network infrastructure as well as a plethora of 5G capable devices. Specifically, with the recent mobile chipsets capable of FDD+TDD NR Carrier Aggregation, these provide a stepping stone and a smooth transition to standalone 5G, and allow operators to deploy an ideal mix of 5G coverage and capacity.

Saudi Arabia and the GCC as a whole are interesting markets to watch and we’ll continue using data from Speedtest Intelligence® to see if Saudi performance continues to improve and how the rankings shift as Oman ramps up their 5G program. For sneak peeks at how countries around the world are performing on a monthly basis, visit the Speedtest Global Index™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Spectrum

About the Author

Isla McKetta

Ookla Research™ Articles
| December 20, 2021

Growing and Slowing: The State of 5G Worldwide in 2021

Global Speeds


5G continues to offer new and exciting ways of rethinking everything from streaming video to performing remote surgery. However, not everyone shares equally in these possibilities as many countries do not have access to 5G and even those that do, do not experience the same level of performance from their 5G connections. We examined Speedtest Intelligence® data from Q3 2021 Speedtest® results to see how 5G speeds have changed, where download speeds are the fastest at the country and capital level, where 5G deployments have increased and what worldwide 5G Availability looked like in Q3 2021. We also looked at countries that don’t yet have 5G to understand where consumers are seeing improvements in 4G access.

5G slowed down at the global level

Median-Speeds-Worldwide_1221-01

It’s common to see new mobile access technologies slow down as adoption scales, particularly early on in the tech cycle. Over the past year from Q3 2020 to Q3 2021, the median global 5G download speed fell to 166.13 Mbps, down from 206.22 Mbps in Q3 2020. Median upload speed over 5G also slowed to 21.08 Mbps (from 29.52 Mbps) during the same period.

More users are logging on to existing 5G networks, and we’re also at the stage in the evolution of 5G where countries that have historically had slower speeds are starting to offer 5G. In addition, the widespread use of dynamic spectrum sharing that has been used to boost early 5G coverage weighs on 5G download speeds. While the dip in speeds looks like a letdown, it’s more of a compromise to enable broader access. With additional spectrum and further deployments slated for 2022, we anticipate speeds will begin to pick up again.

South Korea had the fastest 5G in the world

ookla_5g-download_performance_countries_1221-01-1

South Korea had the fastest median download speed over 5G during Q3 2021, leading a top 10 list that included Norway, United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Sweden, China, Taiwan and New Zealand. Sweden, China, Taiwan and New Zealand were new to the top 10 in 2021 while South Africa (whose 5G was brand new last year), Spain and Hungary fell out of the top 10.

5G expanded to 13 additional countries

ookla_5G-map_1221-01

According to the Ookla® 5G Map™, there were 5G deployments in 112 countries as of November 30, 2021. That’s up from 99 countries on the same date a year ago. The total number of deployments increased dramatically during the same time period with 85,602 deployments on November 30, 2021 compared to 17,428 on November 30, 2020, highlighting the degree to which 5G networks scaled during the year. Note that there are often multiple deployments in a given city.

Seoul and Oslo lead world capitals for 5G

ookla_5g-download_performance_capitals_1221-01

Speedtest Intelligence data from Q3 2021 shows a wide range of median 5G speeds among global capitals. Seoul, South Korea and Oslo, Norway were in the lead with 530.83 Mbps and 513.08 Mbps, respectively; Abu Dhabi, United Arab Emirates; Riyadh, Saudi Arabia and Doha Qatar followed. Brasilia, Brazil had the slowest median download speed over 5G on our list, followed by Warsaw, Poland; Cape Town, South Africa and Rome, Italy. Stockholm, Sweden and Oslo, Norway had some of the the fastest median upload speeds over 5G at 56.26 Mbps and 49.95 Mbps, respectively, while Cape Town had the slowest at 14.53 Mbps.

The U.S. had the highest 5G Availability

The presence of 5G is only one indicator in a market, because even in markets where 5G has launched, coverage and adoption can be pretty low. We analyzed 5G Availability to see what percent of users on 5G-capable devices spent the majority of their time on 5G, both roaming and on-network during Q3 2021.

ookla_5g-availability_countries_1221-01

The United States had the highest 5G Availability at 49.2%, followed by the Netherlands (45.1%), South Korea (43.8%), Kuwait (35.5%) and Qatar (34.8%). Brazil had the lowest 5G Availability on our list at 0.8%, followed by Sweden (1.5%), South Africa (2.7%), New Zealand (2.9%) and Hungary (3.6%).

Not all 5G networks are created equal

Ookla Speedtest Intelligence data shows a growing disparity in the performance of 5G networks worldwide, even among the pioneer markets who were among the first to launch the new technology. We see leading markets such as South Korea, Norway, the UAE and China pulling well ahead of key European markets, the U.S. and Japan on 5G download speeds, creating what increasingly looks like two tiers of 5G markets.

ookla_5g-download_performance_1221-01

Part of the reason for this divergence is access to key 5G spectrum bands, with Verizon and AT&T in the U.S. for example, soon to deploy their C-band spectrum holdings for 5G use. However, what really seems to separate these markets is the level of 5G network densification. The number of people per 5G base station ranges from 319 in South Korea and 1,531 in China, to 4,224 in the EU and 6,590 in the US, according to the European 5G Observatory’s International Scoreboard during October 2021.

Despite the noise around 6G, 5G still has a long way to run

Median 5G mobile download speeds across these markets are respectable relative to the International Telecommunication Union’s (ITU) IMT-2020 target of 100 Mbps for user experienced download data rates. However, 5G Speedtest® results in each market demonstrate significant variability, with the bottom 10th percentile only recording speeds in excess of the IMT-2020 target in South Korea and Norway, and falling significantly short in many other markets, with Spain, Italy and the U.S. below 20 Mbps.

The story gets worse for upload speeds, where no market’s median speed broke the IMT-2020 recommended 50 Mbps, and where the bottom 10th percentile lay in single digits across the board. Operators are clearly prioritizing download speeds over upload, which makes sense given the asymmetric nature of demand, with most consumer applications requiring higher download speeds. However, as operators increasingly look to target the enterprise market with 5G connectivity and consumer demand for services such as video calling and mobile gaming continues to rise, operators will need to boost upload speeds.

ookla_5g-upload_performance_1221-01-1

Demand for mobile internet bandwidth continues to grow, up 43% year-on-year in Q3 2021 according to Ericsson’s latest mobility report. Looking ahead to 2022, operators will need to increase the capacity of their 5G networks to tackle this growing demand while driving network speeds to new heights. We’ve seen the impact the deployment of new spectrum can have on congested networks during 2021, with Reliance Jio witnessing a bump in 4G LTE performance and consumer sentiment following its acquisition of additional spectrum in India.

Where 5G still fails to reach

Speedtest Intelligence showed 70 countries in the world where more than 20% of samples were from 2G and 3G connections (combined) during Q3 2021 and met our statistical threshold to be included. These are mostly countries where 5G is still aspirational for a majority of the population. As excited as we are about the expansion of 5G, we do not want to see these countries left behind. Not only are 2G and 3G decades old, they are only sufficient for basic voice and texting, social media and navigation apps. To deliver rich media experiences or video calling, users need access to 4G or higher. Having so many consumers on 2G and 3G also prevents mobile operators from refarming that spectrum to make 4G and 5G networks more efficient.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest IntelligenceⓇ | Q3 2021
Country 2G & 3G Samples
Central African Republic 89.9%
Palestine 84.7%
Yemen 72.4%
Turkmenistan 71.8%
Micronesia 56.3%
Madagascar 55.0%
Belarus 53.2%
Rwanda 51.7%
Kiribati 48.4%
Equatorial Guinea 47.6%
Afghanistan 44.4%
South Sudan 43.4%
Guyana 42.3%
Guinea 37.0%
Angola 36.8%
Cape Verde 35.9%
Tajikistan 35.6%
Zimbabwe 34.7%
Benin 34.4%
Togo 33.8%
Ghana 33.0%
Sierra Leone 31.7%
Antigua and Barbuda 30.2%
Vanuatu 30.1%
Lesotho 30.0%
Syria 29.6%
Moldova 29.4%
Saint Kitts and Nevis 28.9%
Mozambique 28.8%
Sudan 28.4%
Palau 28.3%
Grenada 28.1%
Tanzania 27.6%
Uganda 27.5%
Niger 27.5%
Gabon 27.5%
Haiti 27.4%
Suriname 27.4%
Tonga 27.3%
Liberia 27.0%
Namibia 26.7%
Swaziland 26.5%
The Gambia 26.3%
Saint Vincent and the Grenadines 26.3%
Dominica 26.3%
Somalia 26.1%
Cook Islands 26.0%
Zambia 25.9%
Barbados 25.7%
Armenia 25.5%
Algeria 25.4%
Papua New Guinea 25.2%
Jamaica 24.5%
Venezuela 24.2%
Ethiopia 24.1%
Uzbekistan 24.0%
El Salvador 23.5%
Honduras 23.1%
Nigeria 23.0%
Solomon Islands 22.8%
Caribbean Netherlands 22.7%
Botswana 22.3%
Anguilla 21.7%
Mauritania 20.6%
Saint Lucia 20.5%
Bosnia and Herzegovina 20.3%
Burundi 20.3%
Ecuador 20.2%
Ukraine 20.1%
Trinidad and Tobago 20.0%

We were pleased to see the following countries come off the list from last year, having dropped below the 20% threshold: Azerbaijan, Bangladesh, Belize, Burkina Faso, Cameroon, Costa Rica, Côte d’Ivoire, DR Congo, Iraq, Kenya, Laos, Libya, Maldives, Mali, Mauritius, Mongolia, Nicaragua, Paraguay and Tunisia. While countries like Palestine, Suriname, Ethiopia, Haiti and Antigua and Barbuda are still on this list, they have improved the percentage of their samples on these outmoded technologies when compared to last year (dropping 10-15 points, respectively), 2G and 3G samples in Belarus increased 6.7 points when comparing Q3 2021 to Q3 2020.

We’re excited to see how performance levels will normalize as 5G expands to more and more countries and access improves. Keep track of how well your country is performing on Ookla’s Speedtest Global Index™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds
Consumer

About the Author

Isla McKetta

Ookla Research™ Articles
| December 10, 2020

Massive Expansions and Huge Improvements in Speed: The Worldwide Growth of 5G in 2020

Global Speeds

The rapid expansion of 5G in countries across the globe was a bright spot in a year that needed one. But just how great is the news? We examined Speedtest Intelligence® data from over 60.5 million Speedtest® results during Q3 2020 to see how much speeds have improved, where download speeds are the fastest at the country and capital level, where 5G deployments have increased and what worldwide 5G coverage looks like now. We also looked at countries where 5G doesn’t yet reach to understand where good news might be on the horizon.

We have only included countries with commercially available 5G on these lists in order to provide a more accurate view of the performance consumers can reasonably expect. While our data shows results for many countries where 5G is not yet commercially available, these tests are likely results from engineers testing their own networks. In addition, we’re only providing analysis for countries with more than 200 samples during Q3 2020. The bars shown in our charts are 95% confidence intervals, which represent the range of values in which the true value is likely to be. Countries marked in tables with an asterisk first launched 5G commercially in 2020.

5G downloads were 954% faster than 4G at the global level

The worldwide median download speed over 5G was 954% faster than that over 4G during Q3 2020. Median upload speed over 5G was 311% faster than that over 4G. Consumers are eagerly adopting the new technology and many have wanted to measure the full throughput capacity of their network connection. In Q3 2020 alone, there were 4,324,788 Speedtest results over 5G.
Median-Speeds-Worldwide_1220-1

United Arab Emirates had the fastest 5G

United Arab Emirates topped the list of countries with the fastest top 10% 5G download speed in Q3 2020. Top 10% (or 90th percentile) measures the speeds seen by the fastest 10% of users and is a way to gauge what each country’s networks are capable of. Saudi Arabia was second for top 10% 5G download speed, Norway third, Spain fourth and Japan fifth.
Fastest-Countries-Top-5G-Download-Speed_1220-2

Another way to measure 5G performance is to look at median 5G download speed, which is a better predictor of the kind of performance most 5G customers can expect. Norway was the country with the fastest median download speed over 5G during Q3 2020. U.A.E. was second in this category, South Africa third, Saudi Arabia fourth and Spain fifth.
Fastest-Countries-Median-5G-Download-Speed_1220-2

It’s notable that Japan was on the list of 10 countries with the fastest top 10% 5G download speed but not on the list of 10 countries with the fastest median download speed over 5G. No matter how fast a country’s mobile infrastructure is, many other factors go into median 5G speeds, including device adoption and spectrum allocation.

Abu Dhabi tops list of 5G speeds in world capitals

Our examination of 5G performance for 18 world capital cities with 5G during Q3 2020 found that Abu Dhabi had the fastest median download speed over 5G at 546.81 Mbps. Riyadh was second, Madrid third, Seoul fourth and Kuwait City fifth. As we saw at the country level, median upload speed was much lower than download speed.
Median-5G-Performance-Capitals_1220-2

How 5G performance and time spent compare within regions

We looked more closely at 5G performance across several intergovernmental organizations and trade blocs to get a better sense of how countries are performing in comparison to their neighbors and trade partners. We also calculated Time Spent on 5G, the proportion of time that users with 5G-capable devices spent on 5G, for each country.

Italy had the fastest 5G among G7 countries, U.S. the slowest

Italy had the fastest median download speed over 5G of all the G7 countries. Japan was second, Canada third, the U.K. fourth and Germany fifth. The U.S. had the highest Time Spent on 5G, followed by Canada. For a deeper analysis of 5G in the U.K., read our previous coverage. Because France launched commercially available 5G only within the last couple of weeks, we have not included it on this table.
5G-Performance-G7-Countries_1220

South Africa was the only country in the African Union with sufficient 5G to rate

As we saw above, South Africa’s impressive median download speed over 5G ranked the country third in the world during Q3 2020. South Africa was only one of two countries in the African Union to have commercially available 5G during Q3 2020. The other, Madagascar, did not have sufficient samples to properly analyze. Time Spent on 5G in South Africa was very low, an indication that 5G is not yet widely available there.
5G-Performance-Africa_1220

South Korea had the fastest 5G in APEC countries, U.S. the slowest

A median download speed over 5G of 411.11 Mbps put South Korea comfortably at the top of Asia-Pacific Economic Cooperation (APEC) countries with the fastest 5G during Q3 2020. Thailand was second, Australia third, China fourth and Taiwan fifth. 5G speeds represented the largest improvement over 4G in the Philippines where the median download speed over 4G during Q3 2020 (9.36 Mbps) was substantially lower than that of other countries on this list.

South Korea and the U.S. tied for highest Time Spent on 5G among APEC countries during Q3 2020, followed by Hong Kong and Taiwan.
5G-Performance-APEC_1220

Spain had the fastest 5G in the E.U., Poland the slowest

Spain showed the fastest median download speed over 5G among the 11 European Union (E.U.) countries with sufficient 5G samples to rank during Q3 2020. Hungary was second, Finland third, Romania fourth and Ireland fifth. Spain’s median download speed over 5G also represented the largest gain over 4G among all of these countries, partially because Spain had the second slowest median download speed over 4G. France is not included on this list because 5G did not become commercially available in the country until after Q3 2020.

The Netherlands had the highest Time Spent on 5G among E.U. countries during Q3 2020, indicating that customers with 5G phones are able to spend far more time on 5G there than in other E.U. countries. Denmark was second for Time Spent on 5G among EU countries in Q3 2020 and Finland third.
5G-Performance-EU_1220

U.A.E had the fastest 5G in Gulf Cooperation Council Countries

With the second fastest median download speed over 5G in the world, U.A.E. was also the Gulf Cooperation Council (GCC) country with the fastest 5G during Q3 2020. Saudi Arabia was second and Qatar third. While Oman does have commercially available 5G, there were insufficient samples in the country during Q3 2020 to properly analyze performance.

5G represented the largest improvement over 4G in Kuwait and Bahrain, countries that had slower median download speeds over 4G than their neighbors.

Time Spent on 5G was relatively high in all the GCC countries on this list, except Bahrain, when compared to other countries in the world during Q3 2020. Qatar showed the highest Time Spent on 5G among GCC countries in Q3 2020 at 16.0%. U.A.E. was second and Saudi Arabia third.
5G-Performance-GCC_1220

Brazil was the only MERCOSUR country with sufficient 5G to rate

Brazil’s median download speed over 5G of 84.60 Mbps during Q3 2020 may not seem fast for 5G, but it still puts Brazil well ahead of other countries in the Southern Common Market (MERCOSUR), most of which do not yet have 5G at all. We did see 5G results in Colombia, but there were insufficient samples to properly compare.

Time Spent on 5G in Brazil during Q3 2020 was not quite one percent, indicating that customers do not have much access to 5G yet.
5G-Performance-MERCOSUR_1220

The U.S., Europe and Asia see widespread 5G coverage

Data from Cell Analytics™ shows a global view of 5G coverage in Q3 2020. This map, based on 5G connectivity data for opted-in Speedtest users, shows that 5G is spreading rapidly across the U.S., Europe, the Arabian Peninsula and Asia. In other regions, 5G is primarily available in larger cities, if at all.
Global-5G-Coverage_1220

99 countries worldwide had 5G, in 14,643 total cities

The number of countries with 5G deployments increased 62.3% between Q3 2019 and Q3 2020, with 99 countries having 5G deployments at the end of Q3 2020, according to the Ookla 5G Map™. There were 14,643 cities worldwide with 5G deployments at the end of Q3 2020, a 1,671% increase over Q3 2019. The total number of deployments worldwide was 17,046. The counts here and throughout this section include commercially available 5G as well as 5G networks with limited availability and those in pre-release.

Countries with the Most 5G Cities
Ookla 5G Map™ | Q3 2020
Country Numbers of Cities with 5G
United States 7,583
Germany 2,312
Austria 1,104
Netherlands* 1,009
Switzerland 554
Thailand* 325
Ireland 214
Puerto Rico 187
United Kingdom 169
Kuwait 97

The U.S. had the most cities with 5G deployments at the end of Q3 2020 with 7,583. Germany was second, Austria third, the Netherlands fourth and Switzerland fifth. A deployment is when a provider has some level of 5G presence in a city. A city can have multiple deployments when more than one provider is present.

Countries with the Largest Growth in Number of Deployments
Ookla 5G Map™ | Q3 2020
Country 5G Deployments as of Q3 2020 % Change Q3 2020 vs Q3 2019
Netherlands* 1,071 50,350%
Thailand* 451 32,401%
United States 7,808 21,566%
Germany 2,417 11,460%
Canada* 93 7,600%
Austria 1,173 4,918%
Ireland 236 4,180%
Poland 81 3,150%
Japan* 75 2,050%
Oman 50 2,000%

The Netherlands showed the largest percentage change in the number of 5G deployments between Q3 2019 and Q3 2020 with a 50,350% jump from two deployments in Q3 2019 to 1,071 in Q3 2020. Thailand saw the second largest percentage increase, the U.S. third, Germany fourth and Canada fifth.

Most early trials and commercial deployments of 5G spectrum allocations around the world have been centered around fallow swaths of the mid-band (3.3 GHz – 4.2 GHz) spectrum. With the recent commercialization of Dynamic Spectrum Sharing (DSS) across all major 5G infrastructure vendors, there is now increasing demand for 5G support on many existing 4G frequencies, ranging from 600 MHz to 2.5 GHz. In unique 5G markets like Japan, there is an additional need for the 4.5 GHz band as well as the millimeter wave (FR2).

In the United States, early deployments leveraged millimeter wave frequency bands in the 28 GHz and the 39 GHz, which delivered impressive speeds in a very constrained footprint. The rapid 5G deployment in the 600 MHz band has added a substantial nationwide 5G footprint — and with that, much wider 5G availability for many more Americans. With the recent merger between T-Mobile and Sprint, the deployment of 2.5 GHz spectrum has been significantly accelerated, which should improve both network efficiency and user experience on T-Mobile’s network. Additionally, next year’s availability of 5G Carrier Aggregation will allow T-Mobile to combine 600 MHz with 2.5 GHz to deliver improved 5G speeds on top of the existing nationwide footprint. In addition, DSS has recently been deployed by AT&T and Verizon, which allows operators to choose from existing low-band spectrum assets (850 MHz) and deliver both LTE and 5G at the same time. This feature alone doesn’t add a significant boost in perceived user experience, but will certainly improve the 5G footprint.

China showed the highest percentage of 5G test samples

Another way to measure 5G adoption is to look at the proportion of samples taken over 5G relative to the total number of samples on all technologies. Speedtest Intelligence is uniquely positioned to measure global growth in 5G because of the worldwide adoption of Speedtest apps. China had the highest percentage of 5G Speedtest results compared to other mobile technology types in Q3 2020 at 18.9%. South Korea was second, Hong Kong third, Puerto Rico fourth and Qatar fifth.

Countries with the Most 5G
Speedtest Intelligence® | Q3 2020
Country 5G Samples as a % of Total
China 18.9%
South Korea 15.8%
Hong Kong (S.A.R.)* 7.9%
Puerto Rico 6.7%
Qatar 5.7%
United States 5.5%
Netherlands* 4.9%
United Arab Emirates 4.6%
Kuwait 4.6%
Australia 4.2%

What 5G will look like in 2021

With recently announced device chipset advancements expected in 2021, including 5G Carrier Aggregation, operators will be able to combine two 5G frequency bands in the sub-6GHz (FR1) range, allowing not only faster speeds, but also greater coverage. More importantly, the ability to combine Frequency Division Duplexing (FDD) and Time Division Duplexing (TDD) FR1 channels will enable operators to leverage low-band frequencies (sub-1GHz) for uplink transmissions (user device to cell site), while combining the low-band with the mid-band (2.5 GHz, 3.5 GHz) on the downlink. This should significantly expand the availability of fast 5G download speeds across larger geographies.

Similarly, DSS — which is a stepping stone to standalone 5G and allows for the simultaneous delivery of 4G and 5G technology on the same spectrum slice — will enable operators to combine already-deployed FDD spectrum with dedicated mid-band spectrum for an enhanced standalone 5G experience. This will unlock the full potential of 5G networks, such as ultra low latency and network slicing, while delivering an improved mobile experience to users.

Where 5G fails to reach

During Q3 2020 Speedtest Intelligence showed 55 countries in the world (with more than 200 samples) where more than 20% of samples were from 2G and 3G connections (combined). These are countries where, in many cases, 5G is still aspirational. As excited as we are about the expansion of 5G, we do not want to see these countries left behind.

Countries That Still Rely Heavily on 2G and 3G Connections
Speedtest Intelligence® | Q3 2020
Country 2G & 3G Samples 4G Samples
Turkmenistan 74.9% 25.1%
Rwanda 52.3% 47.7%
Iraq 49.4% 50.6%
Belarus 46.5% 53.5%
Afghanistan 46.0% 54.0%
Antigua and Barbuda 40.2% 59.8%
Tajikistan 40.2% 59.8%
Suriname 39.7% 60.3%
Haiti 37.7% 62.3%
Syria 37.5% 62.5%
Ghana 36.0% 64.0%
Ethiopia 35.0% 65.0%
Mozambique 34.7% 65.3%
Benin 34.3% 65.7%
Angola 34.1% 65.9%
El Salvador 32.5% 67.5%
Moldova 31.8% 68.2%
Venezuela 30.3% 69.7%
Tanzania 30.0% 70.0%
Papua New Guinea 29.5% 70.5%
Jamaica 29.4% 70.6%
Sudan 29.2% 70.8%
Algeria 29.0% 71.0%
Namibia 28.5% 71.5%
Zimbabwe 28.5% 71.5%
Somalia 28.4% 71.6%
Nicaragua 28.1% 71.9%
Armenia 28.1% 71.9%
Bosnia and Herzegovina 28.1% 71.9%
Uzbekistan 27.8% 72.2%
Cameroon 27.5% 72.5%
Zambia 27.4% 72.6%
Uganda 26.6% 73.4%
Trinidad and Tobago 26.6% 73.4%
Honduras 26.5% 73.5%
Bangladesh 26.3% 73.7%
Burkina Faso 26.0% 74.0%
Ukraine 25.8% 74.2%
Nigeria 25.7% 74.3%
DR Congo 24.6% 75.4%
Costa Rica 24.3% 75.7%
Botswana 24.1% 75.9%
Libya 22.9% 77.1%
Azerbaijan 22.9% 77.1%
Ecuador 22.8% 77.2%
Mali 22.4% 77.6%
Mongolia 21.8% 78.2%
Maldives 21.6% 78.4%
Mauritius 21.3% 78.7%
Tunisia 21.0% 79.0%
Belize 20.7% 79.3%
Laos 20.5% 79.5%
Kenya 20.3% 79.7%
Paraguay 20.1% 79.9%
Côte d’Ivoire 20.0% 80.0%

In markets where 4G layers haven’t been deployed or substantially covered, end users fall back to the circuit-switched network (2G, 3G). These decades-old network technologies should be sufficient for basic voice and texting, social media, and navigation apps, but cannot deliver rich media experiences or video calling. Unfortunately, many countries on this list are places where consumers rely primarily on mobile phones for their internet connectivity.

5G is radically changing the speeds and capabilities of mobile networks around the world. If the current growth rate continues, it won’t be long before most nations have access to 5G. But there are nations and subsets of subscribers who may not see the benefits of 5G for years to come. We will continue reporting on 5G achievements across the globe and watching speeds in general on the Speedtest Global Index™.

Ookla retains ownership of this article including all of the intellectual property rights, data, content graphs and analysis. This article may not be quoted, reproduced, distributed or published for any commercial purpose without prior consent. Members of the press and others using the findings in this article for non-commercial purposes are welcome to publicly share and link to report information with attribution to Ookla.

Global Speeds

About the Author

Isla McKetta